Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Noah D.

Noah D.

ICE MACHINE WHIRLPOOL KUIX335HPS "Arrived on site to inspect icemaker for not producting ice, upon inspection found the water sensor not stopping fill action, replaced pump and sensor. Tested on all settings. No problems found. Complete"

Near Stratford Grace, New Braunfels, TX 78130
David  Z.

David Z.

OVEN WHIRLPOOL WOS31ES0JS00 "Arrived on site to diagnose oven that had a report of shattered glass after self clean. Examined unit and found the inner panel glass had shattered, and caused numerous scrapes and scratches on the interior glass section as well. Replaced inner panel glass and center glass section, and vacuumed remaining glass. All is now working as designed. Call complete."

Near Kersey Dr, Leander, TX 78641
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for fridge making noises . Ran all diagnostics , harvested IM . Couldn’t duplicate . Did notice small vibration on condenser but no voice . Used pads to stop vibration . Told customer if noise comes back what to look for . No water leaks detected at time of service. Job complete ."

Near Bedstraw Dr, Pflugerville, TX 78660
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site to inspect microwave/wall oven combo time indicator not sounding. Upon further inspection, I placed the unit in diagnostics and while pressing the buttons, there was no sound. I found the unit showing error code F6E4. Cleared the code and tested the components and all operated properly. I went into settings mode and checked the sound setting and it was on. I cycled power to the unit and retested and the sound came back on. Due to the error code, I am ordering the console and CNOTE-LSO PER CUSTOMER REQUEST and will return with the main ACU. ; ordrng 1 W11297728 (console)"

Near Rockport St, Georgetown, TX 78633
Robert J.

Robert J.

DISHWASHER WHIRLPOOL KDTE204DSS0 Arrived on job for complaints of leaks and rack not sliding. Found the sump is leaking and bearings in rails coming out. After replacement test operation. No leaks detected.

Near Laurel Ridge, San Marcos, TX 78666
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX735SDBM "Arrived on site for icemaker not making ice. I inspected the work area and unit. I found the icemaker missing. I spoke with customer and she stated another company had been out and broke something on the ice maker and left with the parts. All I found left was the piece from the divider back. I found the divider broken where the air baffle clips in. This unit will need an icemaker, air baffle WPW10312691, divider WPW10309864, gasket WP67006341, 3 screws for the air baffle 67006425, and Authorization from Lowe’s. I will return with the valve just in case. ; ordrng 3 67006425 (screw)s and 1 AUTHORIZATION (AUTHORIZATION ) and 1 WP67006341 (gasket) and 1 WPW10309864 (divider) and 1 WPW10312691 (air-baffle)"

Near Park Valley Dr, Round Rock, TX 78681
Wesley P.

Wesley P.

DRYER WHIRLPOOL MGD6630HW0 Arrived onsite for vibration. Used truck stock parts and dampened vibration. Unit is now operating as designed. Advised customer on repair. All checks good.

Near Hatton Ln, Austin, TX 78754
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to inspect dishwasher for not draining, upon inspection found the tubing still not installed correctly due to coil and placement,replaced pump and retested. No problems found. Complete"

Near Tanager Dr, New Braunfels, TX 78130
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of unit turning on by itself. Found stuck key error code, I replaced UI panel, unit tested good."

Near Highland Village Cove, Lakeway, TX 78738
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived on job for complaints of not dispensing ice. Was not aware of this from previous call . Confirmed the auger motor not working power supply good. Will need auger motor also main control ; ordrng 1 KRMF606ESS00 (CONTROL ) and 1 W10822606 (motor)

Near Cantera Ridge, New Braunfels, TX 78132
Brandon C.

Brandon C.

OVEN KITCHENAID KEBK171SBL02 "Arrived on site for customer complaint of unit not heating, found open hi limit thermostat, I reset thermostat, unit tested good."

Near Stonegate Ln, Dripping Springs, TX 78620
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Arrived on site for frosting in fridge . Found freezer cover covered in ice . Tried to put into diagnostics, UI was hard to respond . Replaced UI . Ran diagnostics , heater is working . Going to order control , diffuser , fan harness , silicone . No water leaks detected at time of service. Please call to set return ; ordrng 2 RTVADHESIVEWHITEs and 1 W11405276 and 1 W11449482"

Near Andrew Jackson St, Manor, TX 78653
Noah D.

Noah D.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site to inspect dryer for burning smell and sounds, during operation found no sounds, checked entire vent casing and heating element and found no lint or obstruction, no burnt areas on unit, checked heating on all settings and drying types, no smell or sound. Complete"

Near Shire Meadows, New Braunfels, TX 78130
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS965CIAM00 "Arrived on site to inspect refrigerator ice maker and dispenser not working. Upon further inspection, I tested the ice maker by using my jumper wire and jumping terminals T-H and the IM harvested but failed to dispense water. I jumped the IM to test the water fill tube and it failed. I tested the dispenser motor and it was good. I checked the wiring harness at the bottom left corner of the left door and found it broken (photos). I advised the customer that in order to repair the issue, No water leaks observed during service, job completed."

Near Cathedral Mountain Pass, Georgetown, TX 78633
David S.

David S.

REFRIGERATOR WHIRLPOOL WSR57R18DM01 "Arrived on site for fridge not cooling past 50 degrees. I did a temp check in the fridge and found it at all 55 degrees. I gained access to the evaporator and found the evaporator left side Covered in UV dye. I found a pin hole in the evaporator. I checked the compressor and dryer and found no dye there. I evacuated the system and removed the damaged evaporator. I installed a new evaporator, and did a push pull test, everything operated as designed. I pulled a 30 inch vacuum and found no leaks. I put a 4.8 oz charge of refrigerant into the system and monitored the pressures. Pressure showed good and the evaporator has a nice frost pattern on it. I reassembled the unit and reinstalled into the cabinet. Job complete. No water leaks detected at this time."

Near Nimbus Dr, Pflugerville, TX 78660
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site to replace freezer door for refrigerator. Replaced door and installed new name badge. All is working properly at this time and no leaks were found at time of service.

Near Great Oaks Dr, Round Rock, TX 78681
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED5620HW0 Arrived onsite for unit shutting off after 15 min into cycle. Wouldn’t start back up until unit cooled down. Replaced control board. Tested unit. Unit test good. No issues at this time. Job complete

Near Nueces St, Austin, TX 78705
Lou S.

Lou S.

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site to inspect washer lid locked and unit stopped working. Upon further inspection, the customer advised that the unit is doing the same as before when it was repaired, which was, it’s not completing the cycle and is draining and shutting down and the lid won’t unlock until the drain pump shuts off. I placed the unit in diagnostics showing error code F0E3-overload. Cleared the code and continued with testing. Unit operated as designed. Following the procedures for the error code, I removed the tub ring and checked for anything in between the tub and basket that could cause friction when spinning and found nothing. I tilted the unit back and checked the gearcase and components and all checked good. I spun the basket by hand and it rotated as designed. I ran the unit through one more diagnostics test and it operated as designed. I advised the customer of my findings. No water leaks observed during service, job completed."

Near Mockingbird Ln, Georgetown, TX 78633
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on job for complaints of not cleaning. Found the wash motor not working. Will need sump & motor to complete. ; saved tckt

Near Lasso Loop, Canyon Lake, TX 78133
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFF507HPS00 W11460554 service pointer for modules with extreme foamed in condition. arrived onsite and found unit operating with failed freezer light module. In attempting to repair discovered unrepairable foam and wiring condition. Video chat with Chris at techline to report condition.

Near Pegram Ave, Austin, TX 78757
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFE975H0HZ1 "Arrived on site for range cooktop having defect on glass. Found new cooktop on hand damaged. Inspected defect, used flat blade and removed defect. Customer was happy with the results. Tested unit, all tested good."

Near Morning Quail Dr, Austin, TX 78758
Lou S.

Lou S.

RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site to install previously diagnosed and ordered parts. Due to the main harness shorting out at the terminal block, I removed and replaced the main harness that included the block and tested the unit. Unit operated as designed. Job completed."

Near Hacienda Ln, Georgetown, TX 78628
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site for fridge tripping breaker every once in awhile . Didn’t trip when in diagnostics defrost . Did trip once while compressor kicke in . Tried several time at start up to trip . Couple time relay would click real loud and trie to start couple times . Ordering start relay . Please call to set return ; saved tckt

Near Nathan Scott Way, Manor, TX 78653
James C.

James C.

FREEZER WHIRLPOOL WZF34X16DW04 Arrived on site and inspected door gasket. Found bottom of door bowed up causing gasket to not meet with cabinet. Unit will need new door and nameplate to repair. Instructed customer that the door will take 6-8 weeks to arrive. Office to schedule return services. ; ordrng 1 W10746780 (dor-fmd) and 1 WPW10481434 (nameplate)

Near Spyglass St, Meadowlakes, TX 78654
Scott  M.

Scott M.

OVEN WHIRLPOOL RBS305PVS03 "Arrived on site for dead oven . Checked and found both thermal fuse and tod thermostat had failed . Replaced both and preheated oven . All checked good . job complete ."

Near Treyburn Ln, Pflugerville, TX 78660
Eman J.

Eman J.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onsite for refrigerator not cooling. Tested system found the all 3 controls faulty. Replaced controls tested system unit works as designed. Job complete.

Near Cassia Dr, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FGSS233FTF3

Near Curameng Cove, Austin, TX 78748
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL rtw4516fw2 Arrived on site for washer that was just buzzing and would not turn on. Inspected unit and work area. Plugged unit on and immediately found the drain pump kicking on and trying to bring out water with no water in the basket. Removed pressure hose and unit still was draining. Replaced control and tested unit in an auto cycle. Unit is working as designed.

Near Bacon Ranch Rd, Killeen, TX 76542
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site for refrigerator water dispenser having slow drip. Performed diagnostics and tested water dispenser. Pulled unit out and inspected water line. Checked connector at door hinge. Replaced single valve and removed water filter. Found unit continues to drip. Will need to replace dual valve and water reservoir.; ordrng 1 W11168758 (WATER RESERVOIR ) and 1 WPW10341329 (DUAL VALVE)

Near Druse Ln, Jarrell, TX 76537
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for ice maker not making ice. I inspected the unit and work area. I found the fill tube clogged with ice. I undid the line at the bottom of the door and steamed out the clogged tube until the line has been cleared. The ice maker is working as designed. No water leaks detected. Job complete.

Near Lathrop Ave, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for no lights in freezer and fresh food. Diagnosed a defective freezer led,replaced freezer led powered unit on all leds working as designed."

Near Star Dr, Austin, TX 78745
David S.

David S.

WASHER LG WT1101CW Arrived on site to install previous diagnosed. I found the nut on the bottom of the the rotor/stator was seized on.

Near Nick Faldo Trail, Round Rock, TX 78664
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found no ice production, test 56 shows no error codes, test 57 passed icemaker cycled properly and dispensed ice in tray, Test 45 filled, test 15 passed. Test 59 passed. Spoke with techline 7728007312, They recommended replacing icemaker. Requested that customer discard the first batch of ice. No water leaks from connections at time of service, job complete"

Near Enchanted Woods Trail, Buda, TX 78610
David S.

David S.

FREEZER WHIRLPOOL WRF767SDHZ00 "Arrived on site for bottom ice maker leaking water, and the lights not working. Immoved the light around and it came back on. I found the fill tube clogged with ice and the heating element not coming on. I cleared the fill tube of the ic and had the icemaker run a harvest cycle, the ice maker operated as designed. I will need the fill tube W11238340 to complete the repair I am also returning with the freezer light just Incase. ; ordrng 1 W11238340 (tube-water)"

Near Grayling Ln, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFE505W0HB1 "Arrived on site for range having plastic smell when attempting to use and temp would reach above 100°. Found customer had unplugged unit and pulled out. Gained has to terminal block and found cord and harness burnt. Will need to replace main harness, cord and terminal block. Informed customer would be responsible for providing cord. Office to schedule appointment when ETA is available. Office to schedule appointment for return, main harness does not have ETA. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE RETURN ) and 1 W11416047 (MAIN HARNESS ) and 1 WPW10245259 (TERMINAL BLOCK)"

Near Yearwood Ln, Jarrell, TX 76537
Al R.

Al R.

OVEN ELECTROLUX E30EW75ESS3 Arrived to inspect Electrolux wall oven with F23 error code.Confirmed the complaint and found the unit will need both the control and UIJob complete

Near Co Rd 3371, Kempner, TX 76539
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL MGT8820DS00 Arrived on site to replace board. Replaced board test unit and found igniter getting power but not getting to 2.5 amps. Replaced igniter test unit and unit heating to 350 job complete.

Near Dragon Ridge Rd, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no cool. Removed deli drawer found fresh food evaporator incased in ice diagnosed a defective defrost thermistor. Defrosted evaporator replaced fan motor that includes thermistor, secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws. Changed defrost setting to basic"

Near Rocking Horse Rd, Austin, TX 78748
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KFCS22EVMS8 "Arrived on site for customer complaint of frost build up in freezer. When I arrived I noticed the freezer gasket was not sealed, I removed some ice build up and tested the gasket, unit tested good but will need to be completely defrosted to removed frost.

Near Hamilton Pool Rd, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

RANGE MAYTAG MER6600FZ2 Arrived on site to test unit for f1e0 error code. Found bad control board replaced board test unit and unit test good job complete.

Near State Park Rd, Lockhart, TX 78644
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived on site to perform sealed system repair for refrigerator. Replaced compressor and filter dryer. Pulled vacuum and charged unit with proper amount of refrigerant. All is working properly at this time and the water was hooked up to unit at time of service.

Near 2 Jacks Trail, Round Rock, TX 78681
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on fresh food is not cooling at all room temp . Freezer is cooling but temps are above normal . Ran diagnostics all fans are running . Test number four . Fresh food evap is no frost pattern at all . Will need sealed system . Ordering compressor ,both evaps , gas valve, evap cover , UI drier ,service port . Weigh 3 hrs . No water leaks detected .; ordrng 1 3HRS and 1 8201675 (compressor) and 1 SERVICEPORT and 1 UVDRIER and 1 W11094466 (valve) and 1 W11116006 (evaporator) and 1 W11188493 (cover-evap) and 1 WPW10608485 (evaporator)"

Near E 47th St, Austin, TX 78751
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to install previous diagnosed part. Removed damaged door and installed new. Tested door operation. All tested good, no water leaks detected."

Near Edenborn Ct, Georgetown, TX 78633
David S.

David S.

RANGE JENN-AIR JGS8850BDB "Arrived on site for oven temp not correct, loose knobs, and front right burner lighting slow. I found the left 2 knobs loose and the far right knob handle broken. I cleaned off the front right burner and the ingniter. I tested the burner and the unit operated as designed. I tested the oven and found the temperature sensor working properly. I found the oven heating on average 25 degrees hotter than it should, I adjusted the oven bake down by 25 degrees. I tried calling the number on file and I received no answer. If you would like the replacement knobs please contact the office.; ordrng 1 WP74011665 (knob- burn FL) and 2 WP74011666 (knob- burn LR)s"

Near Hidden View Pl, Round Rock, TX 78665
Eman J.

Eman J.

DISHWASHER KITCHENAID KDTE334GPS "Arrived onsite for dishwasher not dispensing. Tested system found dispenser faulty. Replaced dispenser. Ran diagnostics, everything works as designed designed. Job complete."

Near Regents Park, Austin, TX 78746
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KFIS20XVMS8 Arrived onsite and determined unit L.V. Board to be failing and no cool. Advised customer on repair options and risks and unavailability of board.

Near Argos Ln, Austin, TX 78759
Scott  M.

Scott M.

RANGE WHIRLPOOL WFC310S0ES3 Arrived on site for cook top light staying on found both left switches with burn marks on them ,changed switches . Light still on . Change small switch on right side . Light is off now . All burners working correct. Job complete ."

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived for the same leaking issues.Called Whirlpool Tech line and spoke with KEVINSR# 7727762483Advised KEVIN of issues and he documented the issues.Provided customer with the file numb

Near Halter Dr, Copperas Cove, TX 76522
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived for the same leaking issues.Called Whirlpool Tech line and spoke with KEVINSR# 7727762483Advised KEVIN of issues and he documented the issues.Provided customer with the file numb

Near Halter Dr, Copperas Cove, TX 76522
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven that is not responding to user input properly. Found console malfunctioning. Replaced console and tested unit? Found all is working properly at this time.

Near Lynette Ln, Georgetown, TX 78628
Noah D.

Noah D.

OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to inspect oven for wrong configuration, upon inspection found the model number wrong for the oven. Changed oven configuration and tested. No problems found. Complete"

Near Limestone Way, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR GE CFCP1NIXASS "Arrived on site for cooling complaint. Found large gap at freezer get causing air to escape,powered unit off can see excessive amount of cold air escaping from gap. Replaced gaskets prev tech ordered,repaired freezer gasket which is the cause of cooling compliant"

Near Golden Bear Dr, Lakeway, TX 78738
Luis M.

Luis M.

REFRIGERATOR GE PSS26MSTDSS Arrived on site to install parts previous tech diagnosed replaced main control and burned out defrost heater. Powered unit on compressor and fans powered on.

Near Aria Ridge, Lakeway, TX 78734
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite for unit not dispensing water fully when filter is in place. Replaced housing. Tested unit without filter and was getting good pressure. Put filter back in and low pressure once again. Called Techline.

Near Stromquist St, Austin, TX 78723
Wesley P.

Wesley P.

WASHER MAYTAG MVWC465HW2 Arrived onsite and found customer running drain hose into clean out which is too low. Found slow water from cold valve and found noise from change in tub. Ordering valve. Advised customer on other issues. ; ordrng 1 W11210459 (VALVE)

Near Brookswood Ave, Austin, TX 78721
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL MDB8959SKW0 Arrived on site to install lower spray arm. Installed spray arm test unit and unit test good job complete no leaks present at this time.

Near Baxter Dr, Austin, TX 78745
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher not cleaning properly. I ran a diagnostics cycle and everything checks good. The customer is on a water softener system and using pods. I advised customer that using the pods with the water softener can create a overload of soap suds causing the OWI to malfunction and affecting dish wash quality. I recommended using liquid detergent at a smaller amount and to use rinse aid because the customer had concerns about water collecting around the tub of the DW. No leaks detected during service. Job complete.

Near Woodview Dr, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I defrosted the coil. I replaced the thermistor and mounted it using foil tape and a zip tie. I replaced the main control and the UI. I tested the unit and it is working as designed. Call complete.

Near Gabrielle Anne Dr, Leander, TX 78641
Eman J.

Eman J.

DISHWASHER WHIRLPOOL KDTM354ESS3 Arrived onsite for dishwasher missing kick panel. Replaced kick panel. Tested system. Everything works as designed. Job complete.

Near Glenn Cove, Austin, TX 78746
Kayman B.

Kayman B.

DRYER WHIRLPOOL WED8000DW4 Arrived onsite for dryer safety issue shocking just from touching dryer. Upon inspection of the power chord I found that the L2 to ground was showing 125v on a 240v chord. I tested the outlet and the output was 125v when it should be around 220v indicating faulty wiring in that outlet. I advised the customer to reach out to their builder or preferred electrician and to let us know if they still have issues with the dryer once the outlet issue is corrected. Job complete.

Near Anderson Bluff Dr, Cedar Park, TX 78613
Al R.

Al R.

REFRIGERATOR GE GSL25JGCBLS Arrived to install previously ordered part.Installed the water line heater.Reassembled and informed the customers daughter to wait to dispense water.Job complete

Near Loblolly Dr, Harker Heights, TX 76548
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Arrived on site and replaced freezer door, took another picture of large amount of condensation on old freezer door. If condensation returns tech line will need to be contacted, after door replacement there is no other repair that can fix the issue."

Near Thornless Cir, Hays, TX 78610
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for refrigerator that is making a smell. Inspected unit and work area. Customer advised that there was a little bit of a musky smell in the unit and she had already tried to use baking soda and a cleaner to get it out. She said that the smell persisted and is intermittent. Tested several components and removed back panel around the compressor due to customer stating she could smell it from the top of the refrigerator. Was unable to locate the smell. And advise the customer that if it was not coming from with in the refrigerator and was not an electrical smell, the unit was not making the smell. The unit is working as designed with no abnormalities.Call complete."

Near Fall Creek Dr, Harker Heights, TX 76548
Al R.

Al R.

DRYER WHIRLPOOL WED6620HC0 "Arrived to inspect front load dryer not starting.Checked voltage at the outlet and outlet checked good.Issue was with the console.Removed and replaced it, reassembled and unit now works as designed.Customer advised she noticed condensation on the display before the unit went dead.I advised her to have the rental company get the ventilation system cleaned or the issues will continue.Job complete"

Near Gus Dr, Killeen, TX 76549
Kevin B.

Kevin B.

WASHER MAYTAG MVWB765FC3 "Arrived on site and found another repair company has been at the customers home and already replaced drain pump. No further repair is needed at this time, job complete"

Near Goldenrod St, Kyle, TX 78640
David S.

David S.

VENTHOOD WHIRLPOOL UXT5536AAS3 Arrived on site for left bulb being out. I inspected the unit and work area. I found the build was out and no additional damage to any of the wiring. The unit only needs one bulb to repair. I gained access to the dead bulb and replaced new. I reassembled the unit and tested the lights. Both come on. Job complete.

Near Cole Valley Ln, Round Rock, TX 78681
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WMH78019HB3 Arrived on site for microwave door that is shattered. Inspected unit and work area. Found microwave door shattered from the inside. Replaced microwave door and tested unit and a mini cycle. Unit is working as designed. Call complete.

Near Lakeaire Cir, Temple, TX 76502
James C.

James C.

WASHER WHIRLPOOL WTW8500DC4 Arrived on site and tested operation. Found long fill error and over fill error. Found cold water valve in off position. Turned water on and found cold water solenoid is not sealing and unit is constantly filling. Installed new valve and tested operation. Unit tests good. Job complete

Near Clearwater Dr, Kingsland, TX 78639
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW72HEDW0 Arrived onsite for unit not unlocking and giving F5E3 error code. Turned on unit. Lock will not disengage and is giving F5E3 error code.

Near West Ave, Austin, TX 78701
Wesley P.

Wesley P.

COOKTOP KITCHENAID KCES556HSS00 Arrived onsite and replaced cracked cooktop. Unit is now operating as designed.

Near Woodway Dr, Austin, TX 78731
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite for microwave vent light not coming on. I inspected the light and found the filament in the light bulb had disconnected and was dead. I replaced the bulb and unit is working as designed. Job complete

Near American Trail, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for a refrigerator not making ice. I found the ice box temp at 0 degrees and the ice maker never went thru a harvest since the previous visit. I replaced the ice maker. Call complete.

Near La Escalera Dr, Leander, TX 78641
Andy  B.

Andy B.

DISHWASHER AMANA ADB1400AGW1 "Arrived on site for dishwasher filling with water when not in use. Tested and inspected unit and found proper drain hose loop and no RO or any kind of water filter system hooked up to it or at sink. Found control and valve will need to be replaced. Ordering needed parts. Office to schedule return trip. Advised customer to keep close eye on unit to be safe.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10906422 (elect,control board) and 1 WPW10195039 (float switch)"

Near Carolyn Dr, Taylor, TX 76574
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite and replaced dented door. Wrap is not damaged. All checks good.

Near N Lamar Blvd, Austin, TX 78752
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite and repaired cosmetic issue without replacing handle. All checks good.

Near N Lamar Blvd, Austin, TX 78757
Robert J.

Robert J.

MICROWAVE GE DVM1850MM2BG Arrived on job to replace thermostat. After replacement test operation still no power. Test voltage from power cord to filter and found damaged wire harness. Will need to replace harness. ; saved tckt

Near Wide Canyon Dr, Wimberley, TX 78676
Eman J.

Eman J.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for dryer making noise. Tested system. Dryer is making rattling noise. Requesting a two man. Office will reschedule. ; saved tckt

Near Guadalupe St, Austin, TX 78701
Al R.

Al R.

DISHWASHER KITCHENAID KUDT03FTSS0 Arrived to inspect dishwasher noise issues.Ran diagnostics test mode and found the unit pump and motor were barley spinning and cleaning the dishes.

Near River Chase Blvd, Georgetown, TX 78628
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site for customer complaint of unit not cooling, found sealed system leak, ordering compressor evaporator and drier. ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB OFFICE TO RESCHEDULE ) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"

Near Chalk Knoll Cove, Austin, TX 78735
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived onsite for controls not responding well or showing the - sign from time to time, making the unit lose temperature. Replaced control. Tested unit. Unit test good. No issues at this time. Job complete"

Near Goldenrod St, Kyle, TX 78640
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW5100HC0 "Arrived on site for washer that’s showing code that water is not detected out for a spin cycle. Inspected unit and work area. Placed in an in-service diagnostics and found an F8 E1 (long/no fill) error code. Ran unit through a manual valve test on cold, hot water, Oxsee, and fabric softener valves. Unit ran as designed. Checked drain hose and found extended drain hose going into the bottom of the drain pipe at the wall. Drain hose had water residue going 8 inches above the end of the drain hose. Issues with a safe in condition where water is flowing back into the unit after it drains. Customer advised that this issue doesn’t happen on every cycle but on the heavier cycles. Advised customer of her issues. Fixed drain hose and tested unit. Unit is working as designed. Call complete."

Near Filly Ln, Temple, TX 76504
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite for refrigerator for door/screw issue. I found that a plastic plug screw was broken off inside the the hole where the handle screws are meant to go. I can not drill or unscrew the screw without damaging the door. I am ordering a new door. (13107554SQ) office to schedule RS. ; ordrng 1 13107554SQ (dor-fip ss)

Near Emmett Pkwy, Austin, TX 78728
David S.

David S.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site for dishwasher not draining. I inspected the unit and work area. I found the drain pump not activating. I replaced the drain pump and control. I tested the unit and it started to drain. No water leaks detected. Job complete.

Near Strathaven Pass, Pflugerville, TX 78660
Lou S.

Lou S.

OVEN WHIRLPOOL WOC75EC0HS03 "Arrived on site to install previously diagnosed and ordered parts. Due to the microwave/wall oven combo doors and console having rust on them, I removed ad replaced the microwave outer door panel, the oven door outer panel and the console. In the process, I found the vent assembly had rust on it as well. I am ordering the vent and scheduled return service.; ordrng 1 WPW10351279 (vent-oven)"

Near Positano Pass, Volente, TX 78641
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to ohm out wiring on refrigerator due to broken wire. Ohmed all wiring for pantry control and found no broken wires. Replaced pantry control as previous replacement board was defective. All is working properly at this time and no leaks were found at time of service.

Near Laurel Path, Round Rock, TX 78664
Richard P.

Richard P.

COOKTOP KITCHENAID KICU509XBL00 Arrived onsite for the cooktop not working. During inspection found that the module had gone bad . Replaced module and display and programmed the model number and cooktop tested good. Complete

Near Mountainview Dr, San Marcos, TX 78666
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor

Near Festus Dr, Austin, TX 78748
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to inspect dishwasher not working. Upon further inspection, I found the unit unresponsive. Unit was plugged in and breaker was on. Checked junction box wiring and found the black wires were not fully intact. Re-wired the junction box and tested with no error codes showing and the unit operated until halfway through diagnostics and the breaker tripped. I found the unit is plugged into a GFCI outlet and the breaker is a GFCI breaker. I contacted techline and spoke to Scott and advised of my findings. Scott advises that the unit should not be plugged into a GFCI outlet or GFCI breaker. Scott advised that due to the unit showing no error codes and it be plugged into a GFCI outlet/breaker and the breaker is tripping, then most likely, the breaker is weak. Advised to not make any repairs on the unit ad provided file #7727997764. I advised the customer of techlines recommendations and provided the file number on a brochure. No water leaks obse

Near Bluff Bend Dr, Windsor Hills, TX 78753
David  Z.

David Z.

OVEN KITCHENAID KODE307ESS01 "Arrived on site to diagnose one oven that customer said was taking an extended amount of time to cook items intermittently. Performed diagnostic and checked temps. Ran lower oven and measured temp cycles. Temp cycles were showing average of about 460 - 465 degrees. Unit is working as designed, but does have fairly long cycle times. Testing is showing proper cycles and nothing is testing bad. All is working as designed.

Near Shelter Cove, Austin, TX 78730
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRR56X18FW01 Arrived on job for complaints of not cooling. Found compressor running and both fans. Took pictures of evaporator with no frost. Will need SS TEC ; ordrng 1 TJ90SF8404 (TUBE) and 1 W10769822 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)

Near S Lariat Cir, Dripping Springs, TX 78620
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to inspect refrigerator noises. Upon further inspection, I pulled the unit out and lowered the left leveling foot and the unit began to make a loud vibrating noise. I found that the noise was coming from the right corner of the condenser coils when looking at the back of the unit. Using the pads sent with me today, I placed some pads in between the coil and the bottom of the chassis and using permagum from my bag, I placed some in between the coil and the chassis and the noise stopped. Advised customer of my findings. No water leaks observed during service, job completed."

Near Manada Trail, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived onsite for a refrigerator that after a lightening strike when the doors are opened the lights are not coming on. Ms stated the unit also starts making a knocking noise when this happens and when she opens the doors the lights are out. Ms also stated that it stopped making ice properly. Ms had a recording of the noise the unit makes when the lights are not working. The noise was the 3 way valve and it would continue to knock and not find position. I explained to the customer that something is shorting out to the communication circuit causing the issue. The unit has not had any frosting issues or dispensing issues. I tested the ice maker and found no error codes. I ran the harvest and fill test and the unit worked as designed. I ran test 36 and found the ice box fan not running correctly. I advised ms to change the main control, power supply, LED control, 3 way valve solenoid, and the ice box fan. ordrng 1 W10846539 (FAN) and 1 W11036448 (SOL

Near Archipelago Trail, Austin, TX 78717
Eman J.

Eman J.

DRYER WHIRLPOOL WED560LHW0 "Arrived onsite for dryer making noise. Tested system. No noise present, instructed customer on how to use her appliances. Job complete."

Near Guadalupe St, Austin, TX 78701
Eman J.

Eman J.

WASHER WHIRLPOOL WFW560CHW0 Installed previous diagnosed parts. Job complete.

Near Guadalupe St, Austin, TX 78701
Eman J.

Eman J.

WASHER WHIRLPOOL WFW560CHW0 "Arrived onsite for previous diagnosed parts. Installed dispenser draw, tested system. No leaks present, everything works as designed"

Near Guadalupe St, Austin, TX 78701
Scott  M.

Scott M.

WASHER MAYTAG MVWC565FW1 Arrived on site for washer not going into wash cycle . Found latch had failed . Replaced latch and ran calibration and diagnostics. All checked normal . No water leaks detected at time of service.job complete .

Near Farm to Market 535, Smithville, TX 78957
James C.

James C.

WASHER MAYTAG MVWX655DW0 Arrived on site and tested operation. Found basket speed error and off balanced load error. Inspected drive system and found basket hub has stripped. Unit will need new hub to repair. ; ordrng 1 W10528947 (drive hub kit)

Near Adam, Burnet, TX 78611
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived onsite and found unit found unit compressor and fans running for 2 days but absolutely no cool or frost pattern. Ordering compressor and diverter. Office to reschedule. ; ordrng 1 SEALEDSYSTEM (DIVERTER VALVE) and 1 W11025999 (compressor)

Near Duval St, Austin, TX 78751
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for unit shutting itself off. Replaced main control and ui,found unit not cooling ordered both evaporators ; ordrng 1 W10836964 (DRIP PAN) and 1 W11116006 (FF EVAPORATOR ) and 1 WPW10608485 (EVAPORATOR )"

Near Vail Divide, Austin, TX 78738
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to install previous diagnosed part. Removed failed shaft and installed new. Tested dispenser operation. All tested good, no water leaks detected."

Near Pleasant Nest Pl, Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for upper rack falling. Test unit and found bad adjusters. Test unit and unit test good job complete.

Near Sampson, Kyle, TX 78640
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived onsite for a refrigerator with the RC not cooling properly. I found frost build up on the outside of the RC evaporator cover indicating the coil is frosted over. I found frost around the thermistor. I ran service test 90 and turned the RC defrost heater on and tested voltage at the main control and had 123VAC to the heater. I found the heater turned off when I got back to the UI and didn’t run the entire time it should have. I found the RC thermistor reading 44 degrees and the RC evaporator thermistor reading 80 degrees. I removed the evaporator cover and found the RC evaporator thermistor incased in ice. I found correct readings from the control to the thermistors. I changed the RC evaporator cover again and tested the unit. Both thermistors were reading 70 degrees. The unit is working as designed. Call complete.

Near Verbena Dr, Austin, TX 78750
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL KRFC704FSS02 Arrived onsite for unit leaking. Called Techline. Couldn’t suggest much for leak issues. Possibly pouring water in drain pan for any leaks. Got SR#7727995452. Noticed that freezer was getting frosting in the unit. No sealing properly. Ordered parts. Rescheduled with customer ; ordrng 1 W10897938 (gasket-dor) and 1 W11241268 (bracket) and 1 W11241580 (bracket)

Near Pennsylvania Ave, Austin, TX 78702
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDHV02 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced glass shelf and reinstalled man. Unit is working as designed. Call complete.

Near Lee Hall Loop, Temple, TX 76502
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for water dispenser not working. I inspected the unit and work area. I found the unit out of level and the water valve no operating when called for. I gained access to the water valve and replaced with new. I leveled the unit and now the doors close properly. Tear and ice are both dispensing. No water leaks detected. Job complete.

Near Orange Spice Ct, Pflugerville, TX 78660
Kayman B.

Kayman B.

WASHER MAYTAG MVWB765FC2 Arrived onsite for previously diagnosed parts install. I replaced the latch ran a diagnostics cycle and calibrated the unit. Unit is working as designed and no leaks detected during service. Job complete.

Near W Parmer Ln, Austin, TX 78729
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL KDTE234GPS0 "Arrived on site found dishwasher door is difficult to close. Attempted to uninstall dishwasher but found width of install location is 23 7/8 inches. Side mount brackets are compressing sides of tub and making door difficult to open and close. Was able to pull dishwasher forward 2 inches which released pressure on sides and door will open and close properly now. Due to spacing dishwasher cannot be pulled out completely. Showed builder that Installation will need to be corrected and space will need to be added, currently dishwasher could not be uninstalled to do any necessary repairs. Job complete"

Near Mesa Verde Dr, Austin, TX 78737
Kayman B.

Kayman B.

WASHER MAYTAG MVWX655DW2 Arrived onsite to install previously diagnosed parts. I installed the gear case assembly and replaced the actuator. I calibrated and tested the unit and is working as designed. No leaks detected during time of service. Job complete.

Near Ephraim Road, Austin, TX 78717
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ Arrived on site to diagnose a refrigerator that is not consistently producing ice. Found no mechanical failures with unit at this time. Advised homeowner on bail arm operation and that rows of cubes may be getting caught keeping unit from cycling. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.

Near Laurel Grove Way, Round Rock, TX 78681
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Arrived on site for no cool in fridge . Found evap covered in fridge . Tested heater ,thermistors ,evap fan . All checked normal . Found adc control is not putting unit in proper defrost . Replaced control . No water leaks detected at time of service. Job complete ."

Near McAcres Dr, McDade, TX 78650
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site , found gear case and drain have failed . Will need AUTHO . Will need two hrs due to placement of unit . No water leaks detected .; ordrng 1 2HRS and 1 AUTHO and 1 W10876600 (drain pump)"

Near TX-304, Smithville, TX 78957
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site to install previously diagnosed pad. Installed and tested unit. All operations are normal. No water leaks present at time of service.

Near Arborside Dr, Austin, TX 78754
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site to check refrigerator for no ice production. Ran ice maker tests through diagnostics and ice maker is functioning properly. Ran ice maker fill test and no water entering the ice maker. Accessed the fill tube below the freezer door and found it badly kinked. Removed connector and ran fill, water is getting to the tube but cannot pass through. Cut out kinked portion of tubing. Reconnected to connector and ran fill test. All functions are normal and no leaks present after repair. Informed customer that kick plate just barely attaches on left side with new routing of tube. Also placed paper towel below bottom of door and advised to check for any leaks over next few days.

Near Cadoz Dr, Austin, TX 78728
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested the ice maker and found the motor had stopped 1/4 way through harvest. I found a piece of ice was wedged in between the tines. Using my jumper wire, I got the IM to harvest but the motor was jumping. I removed and replaced the ice maker and retested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Merlot Cove, Leander, TX 78641
Richard P.

Richard P.

RANGE WHIRLPOOL SCS3017RS05 "Arrived onsite for the range not working properly. During testing found that LF, LR burner switches are bad and found that the LR electrode is bad. Also found that all the screws were broken and the orifices were just hanging there. All orifices will need to be replaced with new screws and the switches, spark module.

Near Old Settlers Dr, San Marcos, TX 78666
David S.

David S.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for range showing error code F8E0. I inspected the unit and work area. I found the cooling fan not activating. I gained access to the cooling fan and replaced new. I tested the unit and the unit operated as designed. Job complete.

Near Rutgers Dr, Pflugerville, TX 78660
Richard P.

Richard P.

REFRIGERATOR MAYTAG MSC21C6MFZ00 Arrived onsite for the refrigerator ice maker not working. During testing found that the ice maker is broken. Replaced ice maker and it tested good and filled with water. Complete

Near Stagecoach Dr, Canyon Lake, TX 78133
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Arrived on site for customer complaint of ice melting and not dispensing. Found ice door not sealing and ice fan not running unless you manually make it run in diagnostic mode. Ordering ice door, and controls. Unit is also hooked up to r/o which customer is going to remove. ; ordrng 1 W10702031 (door-ice)"

Near Majestic Ridge Rd, Austin, TX 78738
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived to inspect refrigerator door sealing issues.Found several small pieces of foam insulation in the drain pan of the refrigerator evaporator area.Cleared the obstructions and unit still working properly.No parts needed.Job complete

Near Redwood Dr, Harker Heights, TX 76548
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to diagnose dishwasher that was not opening dispenser. Performed diagnostic. Found the clip retaining the electrical connector on the dispenser was bent / flexed and the connector was just sliding out. Replaced dispenser and retested. All is working as designed, connector is secure. Call complete."

Near Longhorn Landing, Austin, TX 78734
Clif L.

Clif L.

RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to diagnose a range with a bake igniter that is not functioning. Found regardless of setting unit tries to ignite broil burner. Replaced bake ignitor and found no change. Main control and direct spark ignition control will need to be replaced to complete repairs, and will bring harness in case needed. Due to part availability office will need to set a return appointment.; ordrng 1 W11161843 (HARNESS) and 1 W11162730 (DSI BOARD) and 1 W11258611 (CONTROL)"

Near Kenney Fort Crossing, Round Rock, TX 78665
Andy  B.

Andy B.

REFRIGERATOR KENMORE 106.5159301 Arrived on site for refrigerator ice container not fitting back on. Tested and inspected unit and found failed ice container and dispenser motor. No water leaks present at time of service.

Near Jamestown Dr, Austin, TX 78758
Al R.

Al R.

DRYER MAYTAG MEDC465HW0 Arrived to inspect dryer not heating properly.Confirmed the complaint and found the cutoff and thermal fuse defective.Removed and replaced bothReassembled and unit tested as designed.Job complete

Near Scott St, Bartlett, TX 76511
Robert J.

Robert J.

OVEN GE PGS960SEL2SS Arrived on job to replace control. After replacement test operation no change. Ran diagnostics and found code for no fan ordered fan also need main control not listed on parts page. ; ordrng 1 MAINCONTROL and 1 WB26X32571 (FAN)

Near Lukas Trail, Dripping Springs, TX 78620
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF520PADB5 "Arrived on site and inspected dishwasher and found left hand rack stop is missing and upper rack is drooping. This is causing it not to connect to water riser along the back wall. Corrected upper rack and also found upper spray arm has plastic debris clogging holes. Cleared holes as best as possible and customer has stopped to correct upper rack. Also found no high drain lube set into drain hose and corrected this

Near Emerald Falls Dr, Austin, TX 78738
James C.

James C.

DISHWASHER KITCHENAID KDTE404DSS0 Arrived on site and tested operation. Found evidence of leak around fill valve. Found water streaks running down brass elbow from water supply. Cleaned off and turned water on and found water spraying from side of brass elbow.Job complete

Near Backbone Creek Dr E, Burnet, TX 78611
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF507HPS01 Arrived on site for cooling complaint. Checked temps reading between 35-37° with temps set to 33° ran diagnostics changed defrost setting to basic adjusted temp settings unit passed all diagnostics

Near Via Dono Dr, Austin, TX 78749
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE204ESS1 Arrived on job for complaints of not cleaning. Ran diagnostics and found wash motor not working will need pump and motor to complete. ; ordrng 1 WPW10605058 (pump&motor)

Near Thompson Ranch Rd, Wimberley, TX 78676
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 Arrived onsite and replaced control. All operating as designed during testing. Breaker did not trip.

Near Berkman Dr, Austin, TX 78723
Leonardo C.

Leonardo C.

RANGE JENN-AIR JDS9860AAP Arrived on site to test unit for gas leak. Test unit for leaks no leaks present on the range job complete.

Near East Side Dr, Austin, TX 78704
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE550S0HZ1 "Arrived on site on site for oven not heating , found relays had failed on control . Replaced control ,preheated oven . All checked normal . Job complete ."

Near Blue Jay Rd, Paige, TX 78659
Wesley P.

Wesley P.

OVEN WHIRLPOOL WFE515S0ES2 Arrived onsite and found oven control failure. Replaced control. Unit is now functioning as designed. Advised customer on use and care.

Near Middle Fiskville Rd, Austin, TX 78751
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for no water,sticking paddle and ice in fresh food. Found ice build up under ice box,installed adapter, tested water found a kink in line removed kink tested dispenser water working replaced defective paddle."

Near Sebastians Run, Austin, TX 78738
Clif L.

Clif L.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to diagnose a range with damage top assembly. Found during previous repair back right hand side of cooktop was chipped. Replaced cooktop and tested unit. Found all is functioning properly at this time.

Near Antioch Cv, Pflugerville, TX 78660
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site and found right hand side drawer slide has failed. After replacing it drawer is operating properly. Job complete

Near Marden Ln, Austin, TX 78739
David  Z.

David Z.

RANGE KITCHENAID KSGG700ESS1 "Arrived on site to diagnose range that had an F8E0 error for cooling fan underspeed. Customer also informed me it was making a lot of noise lately as well. Provided estimate for new blower fan due to noise and error and also a new front knob, Parts $156.60, Labor $214.99 + tax. Customer approved. Replaced blower fan and retested. Error did not come back and fan is blowing hard. Ordering new knob to ship directly to customer, W10872668.; ordrng 1 W10872668D2C (knob D2C)"

Near W 49th St, Austin, TX 78731
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FW3 "Arrived on site for a washer that’s making a rattling sound as it goes through a spin. Inspected unit and work area. Checked suspension, stater, and agitator. All checked good. Checked the level of the machine and found the unit leaning to the back far enough for the tub to be leaning against the back wall. Adjusted the feet and tested the unit in an auto cycle and manual high speed spin. Unit ran as designed. I called Techline and spoke to Chris SR# 7727992999. He advised that based off my findings, that the unit seemed to be operating as designed and that the issue could have just been the unit being unlevel. He advised to make no repairs and that the o key other issue when it comes to rattling would be a customer loading issue or what the client would have around the unit. He did advise me to run a drain and spin on the unit with a load unit to try and replicate it before leaving but otherwise to advise the customer this was normal operation. Tested the uni

Near Ridgeview Dr, Temple, TX 76502
Al R.

Al R.

WASHER WHIRLPOOL WTW4850HW Arrived to inspect washer tub issues.Found the customer washed a single bedding item and when the spin cycle began the unit tub was banging against the cabinet.Ran diagnostics test mode and UNBALANCED load was the only stored error.Customer is with instruct periodAll water lines were dry at the end of service.Job complete

Near County Rd 313, Jarrell, TX 76537
Wesley P.

Wesley P.

WASHER WHIRLPOOL NTW4516FW3 Arrived onsite and cleared airtrap due to not spinning out properly. Found clog in airtrap. Drain pump is cleared spin and agitation are working properly. Calibrated no error codes. Repaired by clearing airtrap. Unit is now operating as designed.

Near Larry Ln, Austin, TX 78722
David  Z.

David Z.

ICE MACHINE GE UNC15NJBII "Arrived on site to assist with putting ice machine back together and cleaning. At time of arrival customer had already been able to few place the panel. Assisted with cleaning the unit per mfr instructions. All is now working as designed

Near Evening Star Pass, Austin, TX 78732
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS571CIHB01 "Arrived on site for fridge filter not resetting. I inspected the unit and work area. I walked the customer through the filter reset procedure. And inspected the filter head housing. I reinstalled the filter and there was no more screeching noise. Filter light has been reset. Job complete, no water leaks detected."

Near Mantalcino Dr, Round Rock, TX 78665
James C.

James C.

COOKTOP KITCHENAID KICU569XBL00 Arrived on site and found unit has F47 error. Found fuse has failed on right module. Installed new modules and programmed controls. Tested operation and found unit working properly. Job complete

Near Lehne Loop, Buchanan Dam, TX 78609
David S.

David S.

DRYER MAYTAG MEDC215EW1 "Arrived on site to install previous diagnosed parts. I removed the old element and replaced new. I removed the stuck blower wheel and motor, and replaced new. I reassembled the unit and tested it. Unit heated, and tumbled with good air flow. I ran the unit for ten minuets and it did not trip the breaker. Job complete."

Near Mantalcino Dr, Round Rock, TX 78665
Richard P.

Richard P.

ICE MACHINE KITCHENAID KUIX305ESS1 Arrived onsite for the ice machine not making enough ice. Ran diagnostics and found that the water level sensor was turning the water off before it reached its full level. Replaced pump and it tested good. Water is reaching to the correct level. All functions tested fine during diagnostics. Complete

Near Malaga Ct, Canyon Lake, TX 78133
James C.

James C.

OVEN KITCHENAID KEBK101BSS01 Arrived on site and tested operation. Verified sensor as good. Pre heated oven to 350 degrees and found average temp of 365. Calibrated unit down 10 degrees and tested. U it tests good. Job complete

Near N Rockwood Dr, Burnet, TX 78611
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for washer leaking water. Tested and inspected unit and found failed dispenser drawer assembly. Went to get part and found it is not on hand. Checked parts sheet and found that it has not been received. Ordering part. Office to schedule return trip. 2 man, 2 hour job. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 MAN) and 1 SEENOTE (2 HOUR ) and 1 W11318755 (drawer)"

Near Laird Dr, Austin, TX 78757
Richard P.

Richard P.

WASHER WHIRLPOOL MVWB855DC3 Arrived onsite for the washer not working. Ran diagnostics and found error code F5E4. Found that the customer was not opening the lid all the way during washes causing the error code and the washer to not start. Advised customer to open the lid all the way open in between washes so that the control knows that the lid was open. Complete .

Near Quarry Springs Dr, San Marcos, TX 78666
Eman J.

Eman J.

WASHER HOTPOINT HTW240ASK4WS "Arrived onsite for washer not draining. I let washer fill up with water, than I put it in a drain and spin cycle multiple times. The washer drains as it’s designed to do. Everything works as designed, no water leaks at time of service. Job complete."

Near Swiss Dr, Del Valle, TX 78617
James C.

James C.

MICROWAVE WHIRLPOOL WMH32519HZ0 Arrived on site and installed new sensor. Tested operation and found unit working properly. Job complete

Near FM 1174, Bertram, TX 78605
Scott  M.

Scott M.

ICE MACHINE KITCHENAID KUIC15NLXS1 "Arrived on site for unit not making ice , found wiring on pump broken , also harness to control failing as well . Will need pump and harness parts Please call to set return .; ordrng 1 WPW10340992 (harns-pump)"

Near McAllister Rd, Bastrop, TX 78602
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS30FXSS5 "Arrived on site to test unit for lower rack falling and getting stuck. Found broken wheels, replaced wheels test unit and unit test good job complete."

Near Ethridge Ave, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site to install parts previously diagnosed. Removed ice from evaporator,replaced fan motor assembly,installed updated main control and ui,ran diagnostics all test passed,changed defrost setting to basic.

Near Sam Houston Cir, Austin, TX 78731
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for light not working. Test unit and found bad co tell board. Replaced board test unit and unit test good job complete.

Near Blueridge Trail, West Lake Hills, TX 78746
Robert J.

Robert J.

REFRIGERATOR FRIGIDAIRE FRS6LR5EW3 Arrived on job for complaints of warm temperature. Found the defrost control needed. Part no longer available. Unable to complete.

Near Dressen, Kyle, TX 78640
David  Z.

David Z.

OVEN JENN-AIR JJW2430DS00 "Arrived on site to diagnose oven throwing F2E1 error for stuck key. Ran diagnostic and found error present on arrival. Provided estimate for new console, console covered under parts warrant, Replaced console. Retested and all is working as designed.

Near W 39th St, Austin, TX 78731
Eman J.

Eman J.

WASHER MAYTAG MVWC565FW2 "Arrived onsite for washer not turning on. Customer informed me that the washer wasn’t spinning. Ran diagnostics, no error codes and washer spinning as it should. Next I ran the washer in a drain and spin cycle empty. Washer is spinning as it should. Notice that the washer shakes at a lot, adjusted the feet. No more shaking. After adjusting feet. Ran washer again on drain and spin and again washer spins with no issues. Job complete."

Near E William Cannon Dr, Austin, TX 78744
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL MRT311FFFZ Arrived onsite for a refrigerator to determine if a door is really needed for the repair. I explained to the customer that the original door was bowed and the gasket was not sealing properly causing the condensation in the unit. I also found the chassis and liner with large gaps causing issues and explained to the customer these would be sealed when we come back to replace the door. I also told the customer that we would remove the evaporator cover and clear any excessive ice build up from it. Ordering 2EA WP482338 ADHESIVE.; ordrng 2 WP482338 (ADHESIVE)s

Near Mayfield Dr, Round Rock, TX 78681
Richard P.

Richard P.

WASHER WHIRLPOOL MVWB835DW3 Arrived onsite for the washer not working. Replaced console and control board. Washer tested fine no leaks detected. Complete

Near Carlisle Castle Dr, New Braunfels, TX 78130
Kevin B.

Kevin B.

VENTHOOD UNKNOWN UXT4236ADS "Arrived on site and inspected vent hood and found no missing parts, unit does not come with a standard 40 watt bulb. job complete"

Near Pouliche Cv, Briarcliff, TX 78669
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JS42PPDUDE01 "Arrived on site and replaced two glass shelves, no other repairs are required at this time, job complete"

Near Delayne Dr, Austin, TX 78737
Kayman B.

Kayman B.

WASHER MAYTAG MVWB835DC5 Arrived onsite for washer making clicking noise. Upon inspection I found that the gear case had leaked oil. I ran a diagnostics cycle and found that the unit began clicking during high speed spin cycle. I replaced the (W10811956) gear case and (W10734521) slider assembly. There is no longer a noise in high speed spin cycle and there were no leaks detected during time of service. Job complete.

Near Jazz St, Round Rock, TX 78664
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site to inspect wall oven not turning off. Upon further inspection, customer advised that they were baking a pie and approximately one hour after turning the unit off, it was still warmer than it should be. I removed the unit from the wall and tested voltage to the upper and lower bake & broil elements and got 246V. Verified voltage to the TOD as well. I checked for error codes and there were none. I contacted techline and spoke to Leon and advised of the customer complaint and my findings. Leon advised that due to no findings ad no errors found to not replace any parts ad provided file #7727996987. I advised the customer of tech lines recommendations and advised them that they would receive the file number with my notes in their receipt. Job completed."

Near Carmine Dr, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived to inspect refrigerator causing customer to suffer asthma attacks.I checked the unit from top to bottom and inside and out.I photographed both sections to document the unit compartments are operating properly.Called Whirlpool Lashanda SR#7727924193Advised Whirlpool of issues, complaint and diagnoses.LaShanda notated and advised the unit is working as designed and told me to provide the toll free safety number to the customer.No parts needed or installed.All water lines were dry at the time of service.Job complete"

Near N 19th St, Copperas Cove, TX 76522
James C.

James C.

REFRIGERATOR LG LFXS29766S/01 Arrived on site and installed new valve assembly. Tested operation and found unit working properly. Job complete

Near Buffalo Speedway, Liberty Hill, TX 78642
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher that is leaking. Inspected unit and work area. Removed outer door panel and found vent assembly not running. Found moisture buildup around the door dripping all the way down the insulation and onto the floor. Ordering vent assembly and gasket and will return.; ordrng 1 WP8269259 (gasket) and 1 WPW10428211 (vent asm)

Near Riverstone Pkwy, Morgan's Point Resort, TX 76513
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher not drying the dishes. Ran diagnostics and found no issues with the dishwasher all functions tested fine. Advised customer on care and use of the dishwasher and about using rinse agent. Complete

Near Esplanade Pkwy, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Arrived on site for no cool. Pierced low side pressure reading -20 diagnosed low amount of refrigerant. Installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good,checked both compartments no traces of dye found; used 1 W10896678 (FITTING), and 1 W10896689 (FITTING) from stock"

Near Mc Phaul St, Austin, TX 78758
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG525S0JS0 Arrived onsite and found unit module burnt out. Replaced module to restore bake function. Unit is now operating as designed.

Near Bentwood Rd, Austin, TX 78722
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF532SMHZ03 "Arrived on site for customer complaint of broken shelf, I replaced shelf, unit tested good."

Near W Eagle Dr, The Hills, TX 78738
David  Z.

David Z.

DRYER KENMORE 110.6813341 "Arrived on site to diagnose dryer that was making squealing noises when running. Performed diagnostic but did not hear screeching. Recommended installing repair kit, with new rollers, pulley arm and belt. Customer approved. Replaced 4 rollers, tensioner arm and belt. Retested unit and it is now running quiet as designed.

Near Creekbluff Dr, Austin, TX 78750
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site and replaced all parts diagnosed on previous visit also found a plastic clip on the left-hand side is not holding evaporator in place and actually keeping it forward., Straightened as best as possible and used silicone around refrigerant line entry points to remove any air gaps. Job complete"

Near Dawn Flower Cove, Austin, TX 78738
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site and replaced all parts diagnosed on previous visit also found a plastic clip on the left-hand side is not holding evaporator in place and actually keeping it forward.Straightened as best as possible and used silicone around refrigerant line entry points to remove any air gaps. Job complete"

Near Dawn Flower Cove, Austin, TX 78738
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFE515S0JS0 Arrived onsite for unit having damage to panel. Saw damage to panel. Replaced panel. No issues at this time. Job complete

Near San Gabriel St, Austin, TX 78705
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found compressor not starting. Replaced start device and found no change. Compressor is locked up and will need to be replaced with filter dryer to complete repairs. Office will need to set a return appointment for two hours.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)

Near Little Lake Rd, Hutto, TX 78634
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven that is not responding to controls. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on electrostatic panel operation. No further repairs needed at this time.

Near Antioch Ave, Pflugerville, TX 78660
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived onsite for a refrigerator that stopped cooling. I checked the pressures and found the low side in a 10 psi vacuum and the high side at 100 psi indicating a loss of refrigerant. I checked for leaks and found dye coming out of the chassis where the lines come into the RC evaporator.; saved tckt

Near McKittrick Ridge Rd, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR GE GTE21GSHDSS "Arrived on site for customer complaint of ice bin not being pushed up against back wall, I was able to put ice bin in correct position. Customer also stated the freezer door would pop open when fresh food door was closed. I lowered the feet all the way to try and help that problem, instructed customer to put some shims under front feet to help unit lean towards back. Unit is working as designed.

Near Webb Ln, Austin, TX 78734
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFC42FTS07 "Arrived on site for busted water line. Installed new water line,installed filter customer provided turned water back on checked water connections no leaks. Water line

Near Birnam Wood Ct, Austin, TX 78746
Wesley P.

Wesley P.

WASHER WHIRLPOOL WET4024HW0 Arrived onsite and repaired the existing suspension to correct off balance symptom. All checks good.

Near Leslie Ave, Austin, TX 78721
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit not draining. Test unit and found bad drain motor. Replaced drain motor test unit and unit draining correctly job complete no leaks present at this time.

Near Bridle Path, Kyle, TX 78640
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW6620HW0 Arrived on site for washer that is leaking on the bottom of the unit intermittently and not draining out all the water intermittently. Inspected unit and work area. Customer advised that the leaking issue is intermittent and generally happens on heavier loads. Placed unit in service diagnostics and found an F0E5(off balance load) error code. Ran unit through an auto test and found the drain pump buzzing but barely pushing water out. Found unit slightly leaking from the drain hose on the back where it connects due to a poor connection. Replaced drain pump and adjusted the hose. Tested he unit through an auto cycle and manual tests and unit ran as designed. Call complete.

Near China Spring, TX 76633
Jonathan  S.

Jonathan S.

DISPOSAL WHIRLPOOL CXL

Near Rockport St, Georgetown, TX 78633
Wesley P.

Wesley P.

DRYER MAYTAG DE313 Arrived onsite and replaced the belt and the rollers. All checks good. Unit is now operating as designed.

Near Bentwood Rd, Austin, TX 78722
Eman J.

Eman J.

RANGE AMANA AGR5330BAS3 "Arrived onsite for range burners not working. Tested system found burners low setting was off. Adjusted burner flame, tested system, everything works as designed. Customer light bulb broke off in socket. Ordering socket W10856866 and bulb W10888179. ; ordrng 1 W10856866 (sockt-lite) and 1 W10888179 (bulb-light)"

Near Coyote Call Way, Austin, TX 78725
Al R.

Al R.

REFRIGERATOR AMANA ABB1921WEW3 "Called Whirlpool Tech line and spoke KEVIN SR# 7727994212I metal is closed so defrost heater should be energized Kevin instructed me to order the defrost heater and return with the main control.Spoke with CS in reference to the service pointer concerning the drain tube.Part is covered, service and labor in not.Ordering the defrost heater.Customer also signed the defrost waiver and will defrost unit 24 hours before the return visit.; ordrng 1 12729127 (EVAPORATOR HEATER)"

Near Georgian Dr, Georgetown, TX 78626
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to replace all tubings. Replaced tubings test unit for leaks no leaks present job complete unit working as designed.

Near Lambs Ln, Austin, TX 78744
Al R.

Al R.

DISHWASHER KITCHENAID KUDE60HXSS5 Arrived to inspect dishwasher still running several hours.Confirmed the complaint and removed and replaced the sensor.Attempted to remove and replace the control and door wouldn’t come off for me to change the control.Advised customer office will send another technician out to complete the repair.Needs more work Office to reschedule with customer.NOAR; O-emld tckt

Near Kingfisher Dr, Georgetown, TX 78633
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for refrigerator that’s condensating in the refrigerator section. Inspected unit and work area. Noticed the door was not closing of the mullion not being engaged on the frame. Tested the Molean and found it defective. Replaced mullion and tested unit. All gasket edges are sealing properly and unit is working as designed. Call complete.

Near Atrium Cir, Belton, TX 76513
Jonathan  S.

Jonathan S.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site to install previous parts. Removed dispenser, control and harness. Installed new parts. Performed diagnostics mode and monitored operation. All tested good, no water leaks detected."

Near Capstone Rd, Liberty Hill, TX 78642
Paul R.

Paul R.

REFRIGERATOR LG LFX31925ST/03 "Arrived onsite for a refrigerator to possibly replaced previous diagnosed sealed system parts. I confirmed the compressor was defective and not pumping refrigerant. I found the system fully charged. I recovered the refrigerant and removed the old drier and the lines from the compressor. When I opened the new compressor box I found that the new compressor that was sent was a universal compressor and since this was a 2012 unit it would require replacing the control and updating the software with a jig. Ordering parts authorization & EBR75234703 PCB ASSEMBLY,MAIN. Sending routing a message to weigh the call. ; ordrng 1 EBR75234703 (PCB ASSEMBLY,MAIN)"

Near Chance Cove, Cedar Park, TX 78613
Brandon C.

Brandon C.

WASHER MAYTAG MEDC215EW1 "Arrived on site for customer complaint of unit not shutting off, found faulty timer, I replaced timer, unit tested good."

Near Cullen Blvd, Buda, TX 78610
Lou S.

Lou S.

FREEZER WHIRLPOOL KFIL27CXMS0 "Arrived on site to inspect refrigerator ic smacked not working and water barely dispensing. Upon further inspection, I tested the water dispenser and the water came out slowly. Removed the filter and placed a bypass in the filter head and retested. Water came out as designed, but when putting the bypass in there was no suction. Tested the ice maker and it failed. Also found the FC evaporator drain tube clogged causing water to ice up in the bottom of the FC and water spill out the door.I removed and replaced the ice maker and filter head/reservoir and cleared the evaporator drain tube. Tested all components and unit is operating as designed. No water leaks observed during service, job completed."

Near Sky Ridge Ln, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE320M0JS0 Arrived on site to test unit for damaged panel. Found damaged panel opened new box and found damaged panel. Will need to order new panel W11180283. Office to reschedule. ; ordrng 1 W11180283 (PANEL)

Near S Congress Ave, Austin, TX 78745
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE320M0JS0 Arrived on site to test unit for damaged panel. Found damaged panel opened new box and found damaged panel. Will need to order new panel W11180283. Office to reschedule. ; ordrng 1 W11180283 (PANEL)

Near S Congress Ave, Austin, TX 78745
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site for refrigerator RC and FC lights not working. Tested and inspected unit and found failed FC light module. Removed failed part and found wire for light broken and is too far back in liner to reach. Called tech line and spoke with Joel (SR# 7727994949) and made aware of issues and what was found. Was instructed that light issue is unrepairable. No repairs are to be done at this time. Office to follow up with warranty. No water leaks present at time of service.

Near Briarcliff Blvd, Austin, TX 78723
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL ED27DQXXN02 Arrived onsite for the refrigerator section not cooling. During testing found that the Evaporator fan was not on. I removed the evaporator cover and found that the fan was spinning slowing and when I removed the cover all the way out the fan started working properly. Found that the evap fan was not installed correctly and it out of alignment. Also found that the neutral wire to the fan had a Knick and grounding out on the cover causing the fan to run slowly. Causing the no cooling issue. Repaired neutral wire and realign the fan in the correct spot and put the fan wires in the correct spot. All functions tested good. Put cover back on and now we are getting good air flow. Complete.

Near White Oak Dr, Canyon Lake, TX 78133
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site for fridge not cooling in the freezer. I did a temp test in the fresh food and freezer. I was getting 32 in the freezer and 50 in he fresh food. I checked the compressor and found the compressor extremely hot. I gained access to the evap in the freezer and fresh food. I ran test 4 and found no frost pattern showing up on th fresh food evaporator, and only half a frost pattern on the freezer evap. I am ordering a compressor W10832994, UV dryer WPW10143759, access valve W10913906, 3 way valve W11094466, 2 hours, and sealed system. Office to reschedule. ; ordrng 1 2HOUR (2 HOUR) and 1 SEALEDSYSTEM (SEALED SYSTEM ) and 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11094466 (valve) and 1 W11094466 (valve) and 1 WPW10143759 (dryer)"

Near Clarence Bohl, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site to inspect refrigerator humidity drawer stuck. Upon further inspection, the customer demonstrated that both crisper drawers were not functioning properly. When I pulled the drawer out it got stuck and then fell off the rails. I found that the rails were bowed out and not making good contact with the pan rails. I am ordering both shelves with rollers and scheduled return serviceNo water leaks observed during service.; ordrng 2 W11243759 (shelf-glas)s"

Near Zelma Dr, Cedar Park, TX 78613
Clif L.

Clif L.

WASHER WHIRLPOOL WTW8000DW5 Arrived on site to diagnose a washing machine with water that will not turn off. Found failed water valve assembly. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Jasmine Path, Round Rock, TX 78664
Brandon C.

Brandon C.

MICROWAVE GE SCB1001MSS01 "Arrived on site to replace failed digitron, I replaced digitron, unit tested good.

Near Founders Pl, Spicewood, TX 78669

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