Service History 92

We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWPU0
Near Round Rock, TX 78664
Wesley
Job Details: 10/13/2021
Arrived onsite for gray water backflow and advised customer on back flow issue and maintenance to improve plumbing. No repair needed at this time. Hi loop installed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/13/2021
Found water covering the bottom section of fridge underneath the crisper drawer and leaking out on the left side of the filter head door area. I removed the drain tub and ran it in the sink. The drain tube was not clogged. Compressor and fans are running. Its producing ice.
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near Georgetown, TX 78626
Tommy
Job Details: 10/13/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced front panel. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near New Braunfels, TX 78130
Andrew
Job Details: 10/13/2021
Arrived n site to test unit for ice building up. Found frost on left side FC walls. Found toe kick was not installed properly preventing FC door from sealing properly on left side. Removed frost and set toe kick properly. Door is now sealing as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Round Rock, TX 78665
Tommy
Job Details: 10/13/2021
Arrived onsite for washing machine cancelling at random. Tested unit upon arrival found unit valves motor and drain operating. Found control struggling to intermittently communicate. Ordering control. Checked pressure hose it was also clear. Office to reschedule upon receiving parts.; ordrng 1 W11458145 (Control)
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMO205KFB
Near Temple, TX 76502
Tali W
Job Details: 10/13/2021
"On site for microwave making a loud noise and smoking. Inspected microwave and found interior lining bubbling around wave guide. Removed waveguide covering and found debris inside wave guide. Also, magnetron was burnt and melted. Pics in SDQP. No safe repair can be made to unit. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Austin, TX 78738
Leonardo
Job Details: 10/13/2021
"Arrived on site to test unit for dishwasher not drying, tested unit found element cracked, need element to fix issue, office to reschedule ; ordrng 1 W10518394 (Heating element)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMC30516AS0
Near Austin, TX 78738
Leonardo
Job Details: 10/13/2021
"Arrived on site to test unit for inner light not working , tested unit found bad light in socket needs full replacement job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Kyle, TX 78640
Kevin
Job Details: 10/13/2021
"Arrived on site and inspected refrigerator and sound Icemaker tree is broken and wiring on icemaker is broken. Removed Icemaker and there is nothing wrong with the Doors wiring or any signs of problems with its insulation. Replaced entire door. Door comes with a new icemaker.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Round Rock, TX 78681
Tommy
Job Details: 10/13/2021
Arrived onsite for washer not cleaning clothes upon arrival found actuator damaged. Replaced and tested unit is now operating as designed. Job Completed.
We serviced a
UNKNOWN VENTHOOD
Model WVU17UC0JS0
Near Round Rock, TX 78681
Tommy
Job Details: 10/13/2021
Arrived onsite for previously diagnosed parts. Replaced motor unit is now operating as designed. Job Completed.
We serviced a
GE REFRIGERATOR
Model GSS23GSKKCSS
Near Leander, TX 78641
Kayman
Job Details: 10/13/2021
Arrived no onsite for refrigerator that lost power and all food thawed then restored. Upon arrival I found FC= -5 RC=35 when set to -4 and 34. I inspected the FC door harness and could not find any shorts or corrosion. I accessed the main control and found it in a defrost. The drain tube was dripping. I monitored amp draw of the heater and found 4.3 amps steady then the heater relay on the control clicked and the heater turned off. I was not able to recreate a failure at this time but I advised the customer monitor the unit over the next few weeks due to the possibility of a intermittent control failure. No leaks detected during time of service
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB
Near Georgetown, TX 78626
Tommy
Job Details: 10/13/2021
Arrived onsite for dishwasher having no power. Upon arrival found unit incorrectly wired. Rewired and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HS1
Near New Braunfels, TX 78130
Andrew
Job Details: 10/13/2021
"Arrived on site to test unit for not heating properly. Found error code F6E1 - oven over temp when heating. Per tech sheet tested unit, and found no issues. Oven sensor was in range, temps were correct. If issue persists recommend returning with control and oven sensor. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Cedar Park, TX 78613
David Z
Job Details: 10/13/2021
"Arrived on site to follow up on unit not cooling due to sealed system failure. Checked unit for leaking UV dye. Found dye under the thermistor clip, indicating leak. Replaced RC evaporator to stop leak. Replaced dryer and vacuumed unit. Verified good vacuum and pressures held. Charged to 5.5oz and ran unit. Verified good pressures and good frost pattern. Unit working as designed. Call complete."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS07
Near Lago Vista, TX 78645
Justin
Job Details: 10/13/2021
Arrived on site for a wall oven getting a F6E8 error code. I tried to test the MW with a cup of water and it did not run. I then put the unit into diagnostics mode and found only error code F6E4 for the MW appliance manager error. I gained access to the control and found the harness good. Per the tech sheet this indicates a faulty control or UI needing to be replaced. I powered the unit down at the breaker and then installed the new control. I tested the unit and it was still getting the same error. This indicates a faulty UI as well. I am ordering the UI and the office will need to reschedule.; ordrng 1 W11093254 (Console)
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Cedar Park, TX 78613
Kayman
Job Details: 10/13/2021
Arrived onsite for dryer squealing. Upon inspection I confirmed the complaint. I accessed the rollers and found them seized. I found the bearings on the rollers rusting. I found the lint within the unit was matted and stuck to the frame indicating moisture build up in the unit at some point which likely caused the rollers to rust. I re assembled the unit and found it not squealing as bad but there is still a slight squealing and knocking noise coming from the rear of the unit. I will need to re order the rollers and any other parts that might remedy the issue. Office to R/S ; ordrng 2 WP33001807 (Tumble seal)s and 2 12001541 (Rollers)s and 1 WP33002795 (Motor) and 1 WP33002797 (Blower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Lago Vista, TX 78645
Justin
Job Details: 10/13/2021
Arrived on site for a refrigerator with an ice maker not working. Upon further inspection I found the ice maker physical broken and twisted. I replaced the IM and then tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Leander, TX 78641
Kayman
Job Details: 10/13/2021
Arrived onsite to install previously diagnosed parts. I installed a burner head and found it did not help the situation. I removed the burner head and installed the original. I installed a new cap and the burner function increased significantly. I accessed the oven ignitor and replaced. I tested the unit and it is working as designed at this time. No gas leaks detected. . Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near Manor, TX 78653
Matthew
Job Details: 10/13/2021
"Arrived onsite for refrigerator icemaker issues. Upon arrival customer had items cleared out of freezer. Stated ice clumps were forming in freezer compartment and water was spraying everywhere. Tested ice maker harvest and passed. Tested fill and passed. No leaks present at this time. Could have been due to frozen fill cup. Found ice bin broken. Will need bin replaced and customer will monitor. Bringing back ice maker and valve. Will need AUTHO for ice bin, ice maker and valve. Office to reschedule ; ordrng 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 WPW10558424 (ice-contnr)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Austin, TX 78739
Kevin
Job Details: 10/13/2021
"Arrived on site and inspected refrigerator and found drain pan and fresh food section is dripping water. Removed it and found mastic from evaporator has fallen into drain pan funnel and is blocking water path. Cleared blockage and it is now draining properly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS2
Near Driftwood, TX 78619
Robert
Job Details: 10/13/2021
Arrived on call for complaint of washer not finishing cycle. Found will need to replace sensor. ; ordrng 1 W11084121 (Sensor)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Liberty Hill, TX 78642
Lou
Job Details: 10/13/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil on the slider and clutch, I removed and replaced the gearcase, slider and clutch and calibrated. Tested unit in diagnostics unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Pflugerville, TX 78660
Wesley
Job Details: 10/13/2021
"Arrived onsite and advised customer extensively on changes in the noise and run time of the refrigerator, customer reporting tue fridge running close to 80% of the time. Heat treated gaskets for best seal. All checks good. Advised customer on repair."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Georgetown, TX 78626
Tommy
Job Details: 10/13/2021
Arrived onsite for range saying hot even when it isnt. Upon arrival found unit is now operating as designed. Just had stuck relay. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Liberty Hill, TX 78642
Lou
Job Details: 10/13/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the left FC door harness at the bottom hinge being damaged and the damper malfunctioning, I removed and replaced the FC door and damper assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MED7230HW
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/13/2021
Arrived on site for F3E2 Error Code - Dryer. Placed in diagnostics and got the F3E2. Tested sensor in diagnostics and sensor is working as designed. Showed customer best drying cycle is timed dry where it bypasses the sensors and runs based on the time you set along with heat temperature settings. Ran dryer with thermocouple and found dryer was taking too long to cool down. Showed customer temps and recommended dryer vent wizard clean the exterior and interior vents to get the best drying performance from their dryer. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Leander, TX 78645
Justin
Job Details: 10/13/2021
"Arrived on site to install previously diagnosed parts. I installed both valves and tested the unit. I still found good water flow with the filter out, but bad flow with it in. This indicates a possible external issue, and I advised the customer on my findings. Call complete."
We serviced a
GE REFRIGERATOR
Model PSCS5RGXCFSS
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/13/2021
"Arrived on site for refrigerator icy up on RC side. Inspected unit and work area. Customer had thawed unit out. Found RC evaporator fan running. Measured resistance on 3 way valve and found within range. Found evaporator cover was removed in past without replacing. Found evaporator fan cover not sealing as designed. Will need to replace evaporator fan assembly. ; ordrng 1 WR17X12490 (RC EVAPORATOR ASSEMBLY )"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Pflugerville, TX 78660
Wesley
Job Details: 10/13/2021
Arrived onsite for possible latch issue and obvious oversudsing issue. Replaced latch and advised customer on steps to mitigate sudsing problems. All checks good. Advised customer on repair. All operating as designed while onsite.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBRS22EVMS0
Near Austin, TX 78746
Luis
Job Details: 10/13/2021
"Arrived on site for no cool. Found compressor not powering on,diagnosed a defective starter to the compressor,installed a new starter powered unit on compressor powered on.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Leander, TX 78641
Lou
Job Details: 10/13/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failure, I removed and replaced the compressor, access valve and UV dye drier and vacuumed the system. Pressures held good. I installed 4.5oz of R134a refrigerant and monitored pressures. Pressure readings were good and no leaks observed. FC evaporator had a good frost pattern. I recommended that the customer allow the unit to cool for 24 hours before placing food items in to the unit. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Round Rock, TX 78681
Taylor M
Job Details: 10/13/2021
"Arrived on site to diagnose washer leaking at the bottom of the unit, upon arrival the customer informed me that the unit is displaying f3e2 for a pressure hose issue, I gained access to the units service diagnostics and found that the unit will not allow me to progress with any diagnostics properly due to the fault code. I gained access to the control and pressure hose and found that the it is not kinked nor does it have any holes, suds, or debris, I checked the connection to the tub and found it to be good, I gained access to the port of the tub and verified it wasnt closed. I followed the steps on the fault code and the tech sheet recommends to replace the control. I am ordering the control to complete the repair, office to reschedule when the part arrives.; ordrng 1 W11419171 (Control)"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4236ADS
Near Cedar Creek, TX 78612
Matthew
Job Details: 10/13/2021
Arrived onsite for vent hood not functioning. Upon inspection found power supplied to unit but not functioning. Found faulty fan switch. Replaced switch and tested. Unit is functioning properly. Job complete
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Pflugerville, TX 78660
Wesley
Job Details: 10/13/2021
Arrived onsite and determined fuse had blown a second time. Vent has been cleaned out. Tested unit for grounded element and checks good. Replaced fuse and advised customer on repair. All checks good.
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS01
Near Driftwood, TX 78619
Luis
Job Details: 10/13/2021
Powered unit on compressor powered on,pierced low side pressure reading -20 no refrigerant in system. Replaced the evaporator,installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/13/2021
Arrived on site for AIG DW top track piece connecting to rack broke on R side. Found wheel had broken off adjustable mount. Removed both adjustable mounts and installed new adjuster kit. Rack slides in and out as designed. Made sure both stoppers were secure and snapped into place to avoid rack coming off rail. Job completed.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/13/2021
"Arrived on site to install previous diagnosed part. Found standing water in unit. Removed failed control and vent assembly, installed new and found same failure occurring. Removed drain pump and cutter broken from pump. Installed new drain pump. Performed diagnostics mode and tested operation. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Buda, TX 78610
Kevin
Job Details: 10/13/2021
"Arrived on site and inspected washer and found delivering team left one shipping bolt, after removing shipping bolt ran test 12 in automatic diagnostic and washer is operating normally, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Pflugerville, TX 78660
Wesley
Job Details: 10/13/2021
Arrived onsite and installed new evap motor harness. Unit is now operating operating as designed. Advised customer on the repair.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Killeen, TX 76549
Tyler
Job Details: 10/13/2021
"Arrived on site for washer making grinding noise. Upon arrival found another f7e5 error. After further inspection Found shaft in gearcase was now shaking loose within gearcase. I replaced cam, gearcase and capacitor. Ran diagnostics again and found after 10 minutes of run time with laundry in unit that motor was failing and and would completely stop while still being supplied proper voltage. Called techline and spoke with Drew sr#7731983527. Found main harness resistance still intact and narrowed down problem to the counter clockwise windings in motor failing. Was instructed to order and return with new motor to complete repairs. ordrng 1 W10890624 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/13/2021
"Arrived on site for Shakes and jumps--THE TUB IS WOBBLING AROUND INSIDE--CAN STILL RUN THE FULL CYCLE. Placed in diagnostics and got off balance errors codes. Cleared error codes. Ran through diagnostics cycle and washer is filling, agitating, and spinning. Once spin began it squeaked and squeaked again once it engaged into high speed spin. Removed dust cover and found belt was loose causing the squeaking. Ordering belt and returning with all previously ordered parts plus ordering lid latch. Lid latch may be necessary based on error codes. Showed customer loading in loose heaps will prevent washer from walking and rocking. Explained washing small loads can cause washer basket to get off balance and to ensure they place even sized loads around wash plate in loose heaps regardless of size. Explained to refer to users manual to understand cycles and which ones spin high medium or low to avoid off balance basket when it goes into a spin. ; ordrng 1 W11239857 (Belt) and 1 W11394572 (Lid latch)"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Iredell, TX 76649
Jonathan M
Job Details: 10/13/2021
"Arrived on site for a dryer that is making a loud noise when it runs. Inspected unit and work area. The customer advised that the unit makes this loud screeching noise for the first 10 minutes of each cycle but then it?ll go away and if they use the unit from then on while the unit is still warm, it won?t replicate the sound. They customer did advise that he had run a cycle this morning and it may not make the sound. Could not replicate the sound. Disassembled unit and checked all components of the drum spinning and found the motor making the most noise.Replace the motor in at lubricant to the rollers. Tested the unit and the unit began to work as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near San Marcos, TX 78666
Noah D
Job Details: 10/13/2021
"Arrived on site to inspect unit for not heating normally, upon inspection found the unit working normally with no issue. Tested all functions. Complete"
We serviced a
MAYTAG DRYER
Model MEDB855DC
Near New Braunfels, TX 78132
Andrew
Job Details: 10/13/2021
Arrived on site to test unit for door not staying closed. Found door catch is broken. Needing catch to fix issue. Office to reschedule. ; ordrng 1 WPW10610880 (Catch)
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near New Braunfels, TX 78132
Andrew
Job Details: 10/13/2021
"Arrived on site to test unit for smelly clothes. Found drain pump working as designed. Drain tube is set properly into drain pipe. Advised customer on leaving unit open between cycles, removing items from washer once wash cycle complete and on the use of afresh. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, TX 78641
Kayman
Job Details: 10/13/2021
Arrived Onsite for dishwasher still tripping breaker after repair. Upon inspection of the diagnostics tables I found no stored error codes in the unit. I ran diagnostics and monitored amp draw through the functions. I found the unit did not exceed 9 amps on any cycle function. I ran the unit multiple times and could not get the unit to trip a breaker. I inspected and secured all connections on the motor and heater as well as the control and dispenser all good. With the unit being plugged into a GFCI outlet on a ark fault breaker switch I swapped the disposal and dishwasher plugs and asked the customer to run the unit under normal operation to see if it still trips on the new breaker switch. I advised the customer to monitor operation to rule out a bad breaker No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Cedar Park, TX 78613
Justin
Job Details: 10/13/2021
"Arrived on site to install previously diagnosed parts. I installed the new ice maker, drain tube, and permagum. I tested the unit and found it running as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Canyon Lake, TX 78132
Noah D
Job Details: 10/13/2021
"Arrived on site to inspect unit for making loud noises when being used. Upon inspection found the drum of round and causing issues. Replaced drum and tested unit. No extra sound was being produced, all functions worked. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Leander, TX 78641
Justin
Job Details: 10/13/2021
"Arrived on site for a washing machine locked and the unit went out mid cycle. Upon arrival the customer stated that unit was completely dead and unresponsive. I checked voltage at the wall and found it good. I gained access to the control and found a physical burn out. Due to this I replaced the control. I then put the unit into diagnostics mode activated the drain, for their was water still in the tub. The control immediately sparked and blew out again. I checked for any issues with the harness and found none. This indicates a bad drain pump. I called techline and spoke to Steve and received SR# 7731978784. He agreed and recommended replacing the drain pump. Ordering new control to return and install along with the drain pump. Office to reschedule.; ordrng 1 W11543997 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Jarrell, TX 76537
Tyler
Job Details: 10/13/2021
Arrived on site for refrigerator not making ice. Upon arrival I found FC temp(actual) at 3 degrees. Upon further inspection I found unit was getting 120v to ice maker and unit ran but didnt get water. Found inlet getting proper 120 also. Found fill line kinked behind unit causing gap in water flow to valve. Rerouted fill line and reassembled and tested unit. Found ice maker fully harvest and fill as designed. Informed customer er to give unit full 24 hrs to fill ice bucket. No leaks call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, TX 78738
Leonardo
Job Details: 10/13/2021
"Arrived onsite to replace sump and motor, installed sump and motor, sump making grinding noise
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Temple, TX 76504
Tali W
Job Details: 10/13/2021
"On site for washer not starting cycle after pressing start. Customer stated that since she made the appointment, the unit stopped mid cycle and wouldnt turn on. Confirmed complaint. In diagnostics, found F2E1 stuck key, F9E1 long drain, F7E5 shifter fault. Found unit had water/clothes in it and the components on bottom of tub close to floor. Found drain pump cover out of place, wires crimped, causing unit not to drain. Temporarily fixed drain pump wires by removing crimped potion of wire and installing new female connectors on drain pump wires. Then I was able to drain unit. Ordering lower harness and feet adjustment to raise unit higher. Office to reschedule. ; ordrng 1 W11545744 (Lower harness) and 1 W11399437 (Drain pump) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11428524 (Capacitor) and 1 W11497303 (Motor) and 1 W11458145 (Control) and 4 W11130362 (Suspension rods)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near Austin, TX 78738
Leonardo
Job Details: 10/13/2021
"Arrived on site to test unit for not draining, tested unit found broken glass in pump, removed glass, unit still did not drain, replaced drain pump, tested unit, unit working as designed, no leaks detected job complete"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS2
Near Austin, TX 78704
Leonardo
Job Details: 10/12/2021
"Arrived on site to replace cooktop and vent trim, replaced cooktop and vent trim, tested unit, unit working as designed, job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNXS0
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/12/2021
"Arrived n site for ice machine not making ice. Inspected unit and work area. Performed diagnostics mode and found drain pump not operating. Measured incoming voltage and found wire harness corroded. Found motor sensor wire broken from corrosion. Will need to replace wire harness and both pumps. Found no ETA on pump. Office to schedule appointment when ETA is available. ; ordrng 1 2313702 (water pump) and 1 WP2310092 (harns-pump) and 1 WP2313705 (pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Leander, TX 78641
David S
Job Details: 10/12/2021
"Arrived on site for fridge no cool. I inspected the unit and work area. We found the fridge at room temperature. I gained access to the compressor and found the low side at -20 and the high side at 0. I put 140 psi of nitrogen into the system. I gained access to the fc and rc evaporator and found no signs of dye or any nitrogen leaking. I pulled a vacuum on and monitored pressures for 20 minuets I found no vacuum leaks. I called PR and he stated to recharge the system and check it again in a couple of days, enough time for the uv dye to activate and spread through out the system. I recharged the system.; ordrng 1 Sealedsystem (Sealed system)"
We serviced a
MAYTAG DRYER
Model MEDB955FC0
Near Pflugerville, TX 78660
Wesley
Job Details: 10/12/2021
Arrived onsite and found unit motor blower seized. Repaired unit without having to replace parts. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Austin, TX 78749
Luis
Job Details: 10/12/2021
"Different issue from previous repair.Arrived on site for freezer door issues. Diagnosed defective freezer rail slides,replaced both slides reinstalled door checked door seal good,checked slide operation good."
We serviced a
GE REFRIGERATOR
Model CYE22TP2MDS1
Near Austin, TX 78744
Kevin
Job Details: 10/12/2021
"Arrived on site and found hot water display is not working, replaced it and display cover and it is now working again, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Round Rock, TX 78665
Jonathan S
Job Details: 10/12/2021
Arrived on site for dishwasher door intermittently popping open durning use. Inspected unit and work area. Found top rack locking in to place. Found door latch mechanism worn. Performed diagnostics mode and tested operation. All other operations tested good. No water leaks detected during service.; ordrng 1 W10678341 (spring) and 1 WPW10274884 (door latch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Killeen, TX 76549
Al
Job Details: 10/12/2021
"Arrived on site and inspected deli drawer control not coming on. Also ice maker dispenser isnt working. Found corrosion inside the deli control. Also discovered the dispenser motor island shaft were both defective, not allowing the customers to dispense ice. The ice maker was working properly. Ordering the dispenser motor and motor shaft. Also ordering the deli drawer and the deli control. Office to schedule return services. Needs more work.; ordrng 1 W10733263 (Stainless Pantry drawer (with Gasket)) and 1 W10769076 (User interface Stainless) and 1 W10347114 (Motor Shaft) and 1 W11185741 (Dispenser Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Round Rock, TX 78665
Tommy
Job Details: 10/12/2021
Arrived onsite for previously diagnosed parts. Replaced door and tested unit is now operating as designed. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Austin, TX 78721
Jacob
Job Details: 10/12/2021
Arrived onsite for unit barely made ice. Customer said that the ice would freeze into a solid block at times and they would thaw it out and it would work and a continuous thing would be happening. Called Techline let them know of findings. Had me run through diagnostics and everything was checking good. Suggested that the ice maker might be having issues and the ice box fan to be replaced at the same time. Got Sr#7731966772. Ordered part. Office to reschedule.; ordrng 1 W11407678 (ICE BOX FAN)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near New Braunfels, TX 78132
Andrew
Job Details: 10/12/2021
Arrived on site to test unit for door alarm intermittently chiming when doors are closed. Found RC evap was completely frosted over preventing pantry door from closing properly. Advised customer unit needs to be thawed out 48hrs prior to return visit. Office to reschedule.; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Evap motor w/ harness) and 1 W11188493 (Evap cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78738
Luis
Job Details: 10/12/2021
"Arrived on site for ice build up on fresh food evaporator. Diagnosed a defective thermistor,replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie. Per service pointer W11092686 secured evaporator to liner wall using zip ties and clamps,secured cover with 4 screws,adjusted drain pan to sit flush. Service pointer autho S16360"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Pflugerville, TX 78660
Wesley
Job Details: 10/12/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Temple, TX 76502
Tali W
Job Details: 10/12/2021
On site to install previously diagnosed parts. Replaced ice container and ice maker. Confirmed fill tube heater operation. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Pflugerville, TX 78660
Wesley
Job Details: 10/12/2021
Clear to repair in accordance with the advice from techline. Replaced magnetron cap and diode. Unit is now operating as designed. Advised cuetomer on repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHM03
Near Austin, TX 78741
Kevin
Job Details: 10/12/2021
"Arrived on site to replace refrigerator doors, refrigerator is correct, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Lorena, TX 76655
Jonathan M
Job Details: 10/12/2021
"Arrived on site for refrigerator that?s not making ice. Inspected unit and work area. The customer advised that it?s been making a lot of noise over the last several weeks but that it finally went out a week or two ago. Attempted to harvest the icemaker and found the unit stuck in a harvest and not able to move. Removed icemaker assembly and found the motor fins stuck inside ice. I replaced the ice maker. However, the customer advised that they?ve been without water supply all day due to a busted pipe at the end of the road. Was unable to run the unit through a harvest test to ensure the unit was working properly. Unit is working as designed. Call complete."
We serviced a
GE DRYER
Model GTD72EBPN0DG
Near Andice, TX 78628
Lou
Job Details: 10/12/2021
"Arrived on site to inspect dryer not heating. Upon further inspection, I opened the unit door and pressed the door switch closed and turned the unit on. I found the element illuminating at the back vent area. Using my dryer vent test kit, I tested the unit on Air Fluff with no heat. Both tests showed poor airflow (photos). I found lint in the front vent area. I recommended that the customer clean the unit from the back vent are up to the front with their vacuum and test the unit. If it fails to heat, I recommended that the customer have a professional come check the vents as the unit may not be suitable for a 2 story home. No further lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Austin, TX 78754
Wesley
Job Details: 10/12/2021
Arrived onsite and found unit evap drip tray drain tube clogged. Maintenance will move unit to vacant unit and turn off the unit to prepare for proper clearing of the drain of foam and other blockage.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Elgin, TX 78621
Matthew
Job Details: 10/12/2021
Arrived onsite for refrigerator not dispensing water. Upon inspection found failed filter housing. Installed housing and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78745
Leonardo
Job Details: 10/12/2021
Arrived on site to replace board.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Mustang Ridge, TX 78610
Kevin
Job Details: 10/12/2021
"Arrived on site and replaced heating element ordered by previous technician. Also found friction left friction pad is missing and right one is split. Replaced both from truckstock. Ran a diagnostic cycle to confirm correct operation, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Killeen, TX 76549
Tyler
Job Details: 10/12/2021
Arrived on site for washer needing previously diagnosed top. Upon arrival installed needed part. Reassembled/tested unit. Found it functioning as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78717
David S
Job Details: 10/12/2021
Arrived on site for dishwasher not washing dishes. Inspected unit and work area. Put unit into diagnostics mode and found error codes F4e3 motor not running and f7e1 no heat. Performed diagnostics cycle and found that the heating element came on but not the sump and motor.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Killeen, TX 76542
Al
Job Details: 10/12/2021
Arrived on site for a washer with lid issues. Replaced the lid and unit tested as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78723
Scott
Job Details: 10/12/2021
"Arrived on site for drain and console replacement . Found outlet kept tripping breaker . Used extension to another outlet . Found UI not responding , or responding periodically. Replaced UI console . New UI console responding periodically. Removed door and green led on control would come on and blink then stop. Getting voltage periodically to control. Found short in main harness . Ordering harness,as well as control to have on hand if needed . No water leaks detected at time of service. Call to set return ; ordrng 1 W11391581 (Main harness) and 1 W11084845 (Harness) and 1 W11462460 (Conrtol)"
We serviced a
WHIRLPOOL COOKTOP
Model WFG505M0BS3
Near New Braunfels, TX 78130
Noah D
Job Details: 10/12/2021
"Arrived on site to inspect unit for a gas leak, upon inspection found the leak was detected around safety valve, ordering valve and regulator. Will NEED PLUMBERS TAPE. Office to reschedule ; ordrng 1 WP98014893 (VALVE, SAFETY) and 1 W10633327 (Reg) and 1 Gastape (Gas tape) and 1 Gasdetector (Gas detector)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Kingsland, TX 78639
Cliff
Job Details: 10/12/2021
Arrived on site to diagnose a washer that is not cycling properly. Found suspension worn out and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEB2
Near Killeen, TX 76542
Tyler
Job Details: 10/12/2021
Arrived on site for refrigerator not cooling. Upon arrival found unit not in warranty. Upon further inspection I found proper 120v supplied to hv control. Also found partial dc voltage goin from hv to ui controls but ui controls couldnt get unit to enter diagnostics or programming. Found FC and cond. fans not running nor was the compressor. Found hv control had failed.I replaced and reassembled unit with new hv control. Ran tests after programming unit and found unit functioning as designed and cooling. Informed customer to give unit 24 hrs to cool. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Seguin, TX 78155
Noah D
Job Details: 10/12/2021
Arrived on site to inspect unit for not stopping when needed. Upon inspection found the units timer was not moving. Replaced timer and tested unit. Complete
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Burnet, TX 78611
Cliff
Job Details: 10/12/2021
Arrived on site to diagnose a washer that is not cycling properly. Found control not registering water level properly. Replaced control and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB2
Near Spicewood, TX 78669
Brandon
Job Details: 10/12/2021
"Arrived on site for customer complaint of upper rack falling off, found broken adjuster parts, ordering parts. ; ordrng 2 WPW10460371 (Tracks)s and 1 W10837306 (Adjuster) and 1 W10838949 (Adjuster) and 4 WPW10195840 (Adjuster part)s and 2 W10250160 (Clip)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Spicewood, TX 78669
Robert
Job Details: 10/12/2021
Arrived on call for complaint of some lights not working. Found bad module and replaced. Lights now working properly.
We serviced a
JENN-AIR COOKTOP
Model JGC8536ADS
Near Austin, TX 78704
Leonardo
Job Details: 10/12/2021
"Arrived on site to test unit for igniters not working, tested unit found all igniters burned out, to change out igniters need to replace also the screws, burners and orfices
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Georgetown, TX 78628
Lou
Job Details: 10/12/2021
"Arrived on site to inspect dishwasher rack rail issues. Upon further inspection, I pulled the upper rack out and found both rails were damaged. I placed the unit in diagnostics showing error codes F9E1, F8E2, and F10E1. Cleared the codes and tested and found the unit leaking at the diverter housing and there is old water residue build up on the housing. I found water damage on the baseboards and cabinets to the left of the unit (photos). I advanced through testing and tested the drain pump and element and found the element is not heating properly. replace the sump/motor assembly, element, both upper rack rails, and the main harness.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Spicewood, TX 78669
Brandon
Job Details: 10/12/2021
"Arrived on site to replace motor, cam, and belt, after replacing, ran calibration, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Liberty Hill, TX 78642
Cliff
Job Details: 10/12/2021
Arrived on site to diagnose a dishwasher that has leaked during previous cycles. Tested all parts and components and found no failures to unit at this time. Advised customer on best cycles and options for best performance as well as running garbage disposal prior to starting unit. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near San Marcos, TX 78666
Andrew
Job Details: 10/12/2021
"Arrived on site to install previously diagnosed parts. Installed new door. Tested unit and unit tested good. No leaks detected, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Temple, TX 76502
Tali W
Job Details: 10/12/2021
"On site for dryer not operating. On arrival, set to timed dry, pressed start, and unit didnt turn on. I found thermal fuse and cut off blown. Replaced both (cut off from truck stock). I was about to run the vent tester and found that the heater was coming on when set to air fluff. Found heating element grounded. Ordering element. Office to reschedule. ; ordrng 1 WPW10185982 (Timer) and 1 W10900067 (Cut off) and 1 WP3392519 (Thermal fuse) and 1 279838 (Heating element) and 1 W11338355 (Heater box)"
We serviced a
WHIRLPOOL WASHER
Model 110.280628
Near Copperas Cove, TX 76522
Al
Job Details: 10/12/2021
"Arrived on site and inspected washer that would simply beep at the customer. Unit was displaying a LD code on the display and would only beep when any button was pressed. I replaced the latch, reassembled and unit still beeped continuously when any button was pressed. Unit will require both a control panel and control board to complete the repair. Needs more work ; ordrng 1 W10189966 (CONTROL BOARD) and 1 W10143703 (Washer control panel Assembly (WHITE))"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Austin, TX 78735
Leonardo
Job Details: 10/12/2021
"Arrived on site to test unit for water leak, tested unit found water leaking from sump, replaced sump and motor, tested unit, unit running as designed, no leaks detected at this time, job complete"
We serviced a
SAMSUNG DRYER
Model DV210AEW/XAA
Near Austin, TX 78721
Jacob
Job Details: 10/12/2021
Arrived onsite for unit not heating. Tested the unit. Unit did not heat. Upon further investigation found that the electrician was bad and a fuse. Reply he heater assembly. Tested the unit. Unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104DSS0
Near Austin, TX 78717
David S
Job Details: 10/12/2021
Arrive on site for dishwasher leaking water from underneath unit. Inspected unit and work area. Put unit into diagnostics mode and found error codes F9e1 diverter lost position f10e1 dispenser etc problem. Then ran unit though diagnostics cycle and monitored unit and found leak at diverter valve. Unit will need a sump and motor for repair.
We serviced a
WHIRLPOOL OVEN
Model KODE300ESS05
Near Georgetown, TX 78628
Lou
Job Details: 10/12/2021
"Arrived on site to inspect wall oven lights not turning off and neither oven working. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F2E1. I cleared the code and tested the unit. During testing, I kept hearing the bake relay clicking and not heating and the upper and lower lights would not turn off. I removed and replaced the control panel and main control and retested. As soon as I turned the power back on the display showed F6E9 & F6E6 error codes. I cleared the codes and followed the tech sheet for testing. I found the lights are not getting voltage from the control but are within ohm range. I verified the harness if good from P1 to J4. I am ordering the main control w/power and the lower oven control w/o power and another control panel. Power to the unit was left turned off at the breaker for safety. ; ordrng 1 W10801665 (Oven control w/o power) and 1 W11179310 (Main control w/power) and 1 W11087457 (Control panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Round Rock, TX 78665
Jonathan S
Job Details: 10/12/2021
Arrived n site for dishwasher top rack falling down. Inspected unit and work area. Found adjuster wheel broken off. Removed rack and installed adjuster kit. Installed rack and tested rack operation. Performed diagnostics mode and checked fault codes. Found fault F2-E1 stuck key. Monitored test cycle and all tested good. No water leaks detected during service.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/12/2021
Arrived on site to install previously diagnosed part. Removed damaged knob and installed new knob. Took picture of missing serial tag for quick pics. Ga e customer a leave behind pamphlet. Job completed.