Service History 919 - Appliance Express

We serviced a

KITCHENAID OVEN

Model KSGG700ESS0

Near Dale, TX 78616

Noah D

Job Details: 04/02/2021

"Arrived on site to inspect oven for not heating correctly, upon inspection found the dsi board not sensing flames, igniter worked correctly, replaced board and tested with no issues.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Lampasas, TX 76550

Tyler

Job Details: 04/02/2021

Arrived on site for dishwasher giving a P1 area code according to customer. Upon arrival I could only confirm that a number one was showing on the error message but there were no other alphabet letters. I could not get any sort of response out of the UI at all I could not run diagnostics or verify anything else at this time office will need to reschedule once the availability of the main control as well as a UA control or available and to the best of my knowledge the air code that is actually showing up isf1e1 indicating a main control issue between the main control and UI; ordrng 1 W11462458 (Main control) and 1 W11460962 (Panel ui)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Austin, TX 78759

Scott

Job Details: 04/02/2021

"Arrived on site for dead dishwasher . Found no voltage to unit . Found breakers kept breaker keeps tripping after rest . Unhooked unit from power supply ,breaker still trips . Recommended getting an electrician out to look at breakers . Unable to test unit due to no power . No water leaks detected at time of service. Job complete .

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVMS13

Near Austin, TX 78757

Scott

Job Details: 04/02/2021

Arrived on site for leaking out freezer door . Found drain tube replacement not installed properly . Used new p-trap drain tube . Steamed out freezer drip tray and drain hole . Unit is now draining properly . No other leaks detected at time of service.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2665XEM7

Near Hutto, TX 78634

Scott

Job Details: 04/02/2021

Arrived on site for no cool fridge . Ran temp checks . FZ 31- fresh 43 . Evap and cond fans are running . Checked compressor. Checked in back and found UV dye .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Lakeway, TX 78734

Brandon

Job Details: 04/02/2021

"Arrived on site for customer complaint of upper lights not working in fresh food section I found wire harness disconnected, I reconnected harness, unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Hutto, TX 78634

Jimmy J.

Job Details: 04/02/2021

Arrived on site for THE UNIT IS COOLING/FREEZING OK--LIGHTS AT THE VERY TOP OF FRIDGE ARE OUT BUT ON THE SIDES ON THE LIGHTS IN THE FREEZER ARE ALSO OUT. Tested driver module in freezer and it was faulty.Customer agreed to repair. Removed driver module and installed new module driver. Lights all came on as designed. No further repairs needed. Job completed.

We serviced a

WHIRLPOOL RANGE

Model WMH32519HZ5

Near Hutto, TX 78634

Jimmy J.

Job Details: 04/02/2021

Arrived on site to install previously diagnosed part. Removed control and installed new control. Powered on microwave and light is working as designed. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Austin, TX 78752

Jacob

Job Details: 04/02/2021

Arrived onsite for unit squeaking /squealing. Listing for noises. Could not hear any kind of squeaking or squealing. Did notice the control damper was a little loud. Replaced control damper. New damper was quitter. No issues at this time. Did hear a squeal but the sound is coming from a door on opposite of the refrigerator. No issues at this time. Job complete

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Austin, TX 78721

Jacob

Job Details: 04/02/2021

"Arrived onsite for unit leaking, customer says it?s been since the ice storm that they have not been able to use the machine. Tested unit. Saw leaking. Upon further investigation, found that both cold and hot after valves had busted. Replaced valve. Tested unit. Unit tested good. No leaks at this time. Job complete

We serviced a

GE WASHER

Model GTW685BPL1DG

Near San Marcos, TX 78666

Andrew

Job Details: 04/02/2021

"Arrived on site to test unit for not draining. Found drain pump receiving voltage but not engaging. Replaced pump with one customer provided. Tested unit, unit works good. No leaks detected.

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Manchaca, TX 78652

Kevin

Job Details: 04/02/2021

"Arrived on site and inspected washer, customer is experiencing a small amount of water directly below the lower front panel. Inspected Bellow and did not find any issues, no tears or pinholes. There is too small clothing items inside blocking Bellow Drain ports. Cleared drain ports and saw there are water trails down the front panel. Set washer to a diagnostic cycle and did not see any leaking. Also began a wash on normal cycle and it is progressing properly, removed rear panel and observed washer and did not see any water leaking from pump or tub, or any water connections.

We serviced a

AMANA DISHWASHER

Model ADB1400AGS0

Near Manor, TX 78653

Matthew

Job Details: 04/02/2021

Arrived onsite for dishwasher not heating. Upon arrival put unit in diagnostics and found no stored error codes. Ran test cycle and heating element did not energize. Tested element harness and did not get good continuity or resistance readings. Tried accessing element to test but unit is installed improperly. Customer must make unit accessible for proper diagnosis and to complete repair. Customer will contact office to reschedule when unit is made accessible. Bringing back controls just in case. Office to reschedule.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Round Rock, TX 78665

Jimmy J.

Job Details: 04/02/2021

Arrived on site for PUMP IN BOTTOM WENT OUT- SPRAY ARMS DONT WORK. DOESNT EVEN FILL. CAN HEAR GRINDING NOISE. Ran diagnostics and got F4E3. Sump and motor is faulty. Removed sump and motor and installed new sump and motor. Ran diagnostics and tested. Dishwasher running as designed. No leaks detected. Job completed

We serviced a

WHIRLPOOL MICROWAVE

Model WMC30516HZ0

Near Austin, TX 78757

Matthew

Job Details: 04/02/2021

"Arrived onsite for microwave replacement. Replaced microwave, took pics in SD. Tested unit and unit is functioning properly. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ04

Near Georgetown, TX 78628

Lou

Job Details: 04/02/2021

"Arrived on site to install previously diagnosed and ordered part. Due to the UV drier being plugged, I vacuumed the system and removed and replaced the UV drier and checked the system to make sure there were no further plugs. Installed 5.5oz of R134a refrigerant and checked pressures. Pressures were good and unit is operating as designed.No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model MVWC425BW1

Near Pflugerville, TX 78660

Scott

Job Details: 04/02/2021

Arrived on site for washer sqeeking still. Found some rust on backside of motor . Replaced motor . Ran calibration and diagnostics wash. Washer sound normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Pflugerville, TX 78660

Tommy

Job Details: 04/02/2021

Arrived onsite for unit adjusters being broken. Upon arrival found adjusters damaged and wheels not attached. Replaced unit adjusters. Tested. Unit is now operating as designed. Job Completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ02

Near Georgetown, TX 78633

Cliff

Job Details: 04/02/2021

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Mustang Ridge, TX 78610

Leonardo

Job Details: 04/02/2021

Arrived on site to test unit for unit smoking. Test unit and found that silver ware basket was on heating element causing the smoke and the unit start a fire. Found customer had hit the 4 hour delay and thats how unit turned on in the middle of the night. Will need to order new silverware basket and heating element office to reschedule. ; ordrng 1 W10518394 (Element) and 1 W11158802 (Silver ware basket)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB4

Near Mustang Ridge, TX 78610

Leonardo

Job Details: 04/02/2021

Arrived on site to test unit for fan turning on by itself and not turning back off. Found unit turning on due to heat coming from range. Unit will run till unit get below 170?. Job complete

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BB2

Near Mustang Ridge, TX 78610

Leonardo

Job Details: 04/02/2021

Arrived on site to test unit for rust on bottom oven cover and light not working. Test unit and replace light bulb and found rust at bottom of oven. Will order part and just drop it off at customers house ; ordrng 1 W11098799 (Bottom oven)

We serviced a

AMANA DISHWASHER

Model ADB1400AGB3

Near Austin, TX 78724

Jacob

Job Details: 04/02/2021

Arrived onsite for unit not powering on. Tested unit. No power getting to the unit. Unplugged the unit. Upon further inspection. Found that the black wire in the junction box on the unit was not connected. Re connected wires. Plugged unit back in. Unit had power. Tested unit. Unit tested good. No leaks at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Austin, TX 78739

Brandon

Job Details: 04/02/2021

"Arrived on site for customer complaint of F9E1 error code, found unit would not drain, found broken wire at drain pump, I added wire connectors and reattached to drain, unit tested good."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Kempner, TX 76539

Tyler

Job Details: 04/02/2021

Arrived on site for dryer not heating correctly. Upon arrival I confirmed unit was receiving 240 volts but I found power cord had been incorrectly installed by installers. Also found heating element as well as all for thermostat/fuses were functioning as designed. I ran a timed dry setting and found unit then fluctuating between 120 degrees and 160. Informed customer to run a load of laundry and let us know if it goofs up any further. Call complete

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDC0

Near Mustang Ridge, TX 78610

Tyler

Job Details: 04/02/2021

Arrived on site for washer needing previously diagnosed support rods underneath tub. Upon arrival I was able to disassemble the unit and then install the needed suspension rods after that I was able to reassemble and fully test the unit to verify that everything is now fully functioning as designed and the washer is no longer bangs around during the final spin unfortunately the husband of the home was out in the field while doing the work I did let him know however upon leaving that the job was completed. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model KUDC10FXSS3

Near Round Rock, TX 78664

Jimmy J.

Job Details: 04/02/2021

"Arrived on site for Water not flowing (filling). Found float switch had something lodged underneath it. Cleared float switch and placed in diagnostics cycle. Dishwasher filled with water, spray arms spun, drained, and heated as designed. Ran through diagnostics a second time to ensure it would test good a second time, and it did. Ran a one hour was and dishwasher is running as designed. No leaks detected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM

Near Round Rock, TX 78665

David Z

Job Details: 04/02/2021

"Arrived on site to diagnose refrigerator leaking from dispenser and then dispensing very slow trickle of water. Examined unit and found a slow stream of water coming from the filter head. Replaced filter head. When I removed the unit to replace the filter head, I found a kink in the inlet line causing the slow dispensing. Removed kink with pliers and taped line to back of fridge to keep it from kinking again. Tested unit and found water is now dispensing as normal. No water leaks found. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Austin, TX 78704

Jacob

Job Details: 04/02/2021

"Arrived onsite for unit making noise when not in use and drain motor being excessively loud. Tested unit. Unit was beeping constantly and drain motor was louder that it should have been. Upon further inspection, found that the float switch was broken and the drain motor was making louder noise. Could not get into diagnostics. Need to possibly replace control. Ordered parts. Office to reschedule. ; ordrng 1 W11255994 (FLOAT SWITCH ) and 1 W11462456 (PUMP DRAIN) and 1 W11462460 (CONTROL)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS4

Near Pflugerville, TX 78660

Tommy

Job Details: 04/02/2021

Arrived onsite for unit microwave under panel not coming off. Upon arrival found unit under panel was over tightened and slightly out of place. Used hand tools and removed. Left client with bulb number for proper bulbs to replace in future .

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS4

Near Pflugerville, TX 78660

Tommy

Job Details: 04/02/2021

We serviced a

WHIRLPOOL RANGE

Model WFC150M0EB1

Near Austin, TX 78753

Matthew

Job Details: 04/02/2021

Arrived onsite for range burners not functioning correctly. Upon inspection found melted receptacles and failing elements. Will need to order and replace burners and cooktop harness. Will need to secure grounding screw as well. Office to reschedule. ; ordrng 1 PARTSRESEARCH (GROUNDING SCREW ) and 1 W11396691 (COOKTOP HARNESS )

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Pflugerville, TX 78660

Matthew

Job Details: 04/02/2021

Arrived onsite for dryer making noise. Upon inspection found wining sound when element would energize. Called tech line for assistance and said the sound was normal due to element energizing. Provided SR#7730418647

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE234GPS0

Near Leander, TX 78641

Justin

Job Details: 04/02/2021

"Arrived on site to install previously diagnosed parts. I installed the new tub, inner door, seal, and sump and motor. I then put the unit into diagnostics mode and ran a test cycle. The test cycle ran through as designed and I observed the bottom of the unit with the toe plate off for leaks. No leaks were observed at this time and at end of service. The unit ran through the diagnostics test as designed. Unit is working as designed. Call complete."

We serviced a

MAYTAG WASHER

Model MVWB835DC3

Near Pflugerville, TX 78660

Matthew

Job Details: 04/02/2021

"Arrived onsite for washer making noise in spin cycle. Upon arrival put unit in diagnostics and found no error codes. Ran diagnostics cycle and noise was apparent in spin cycle. Inspected underneath unit and found oil residue, signs of a failed gearcase.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Austin, TX 78731

Kevin

Job Details: 04/02/2021

"Arrived on site and inspected dryer and found it is not heating, removed rear panel and found element has burned out, fuse checks good, cut off checks good. Replaced element and dryer is now heating again. Dryer vent exit on the home is on the other side of the wall and helped Customer confirm it is now clear.

We serviced a

GE OVEN

Model JT5500DF3BB

Near Bartlett, TX 76511

Wesley

Job Details: 04/02/2021

"Arrived onsite for f97 lower blower error. Replaced blower, unit is now operating as designed. Advised customer on repair. All checks good."

We serviced a

GE MICROWAVE

Model PVM1870DM3BB

Near Georgetown, TX 78628

Cliff

Job Details: 04/02/2021

Arrived on site to diagnose a microwave that isn't heating. Found magnetron failed in unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Liberty Hill, TX 78642

Lou

Job Details: 04/02/2021

"Arrived on site to inspect refrigerator interior lights not working and water dispenser not working. Upon further inspection, I removed the deli control and found the reservoir full of water and the harness connections corroded. Removed the door to remove the water and inspected the harness for broken wires and it is good. I am ordering the deli door assembly and office to schedule return service when the part arrives. No water leaks observed during service.; ordrng 1 W10815669 (Deli door/control)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ5

Near Jarrell, TX 76537

Wesley

Job Details: 04/02/2021

Arrived onsite and faulty display. Replaced display control. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL OVEN

Model WFG525S0JZ0

Near Dripping Springs, TX 78620

Leonardo

Job Details: 04/02/2021

Arrived on site to test unit for oven not igniting. Test unit and found bad igniter. Replaced igniter test unit and unit test good job complete.

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HB

Near Round Rock, TX 78681

David Z

Job Details: 04/02/2021

Arrived on site to diagnose cooktop that had odd smell associated with it. Ran gas sniffer over unit and found no issues. Ran a second time and picked up a small leak coming from one of the knobs. Removed cooktop and found one of the valves was sitting a little angled and just enough to allow a small gas leak. Reseated the valve and sealed properly. Unit is now working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near The Hills, TX 78738

Brandon

Job Details: 04/02/2021

"Arrived on site for customer complaint of unit not spinning, found failed motor, ordering motor. tested hot and cold valve, lid lock and drain, all that tested good. ; ordrng 1 W11026785 (Motor)"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS05

Near Manor, TX 78653

Luis

Job Details: 04/02/2021

"Arrived on site for cooling complaint. Per customer unit will cool for about a day then stop cooling,checked temps readings 8? and 38? diagnosed a defective start device installed,installed a new start device power cycled unit,unit ran through a defrost cycle then exited cycle and compressor powered on. ; used 1 8201786 (Start device) from stock"

We serviced a

AMANA DRYER

Model NED4655EW0

Near Georgetown, TX 78633

Lou

Job Details: 04/02/2021

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit with the door open and the door switch closed and the heating element never came on. Removed the back panel and removed the element and found it badly warped and cracked. Also found the thermistor badly burnt. Removed and replaced the element and thermistor and tested and unit is operating as designed. Cleaned lint from the unit, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM02

Near Liberty Hill, TX 78642

Lou

Job Details: 04/02/2021

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise which sounded like the condenser coil vibrating when the compressor is on. I removed the front toeplate and found the foam spacer was worn and the condenser coil vibrating on the chassis bar underneath it. Using some sealant pad from my van stock (W11113654), I placed some in between the coil and the bar and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Austin, TX 78737

Brandon

Job Details: 04/02/2021

"Arrived on site for customer complaint of unit making loud noise, found overload error code and off balance error code. I found capacitor housing came unscrewed and was rubbing on belt, I fastened capacitor back in place, I calibrated unit and ran agitation and spin cycle, unit tested good. If problem continues, will need gearcase and cam."

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Austin, TX 78748

Kevin

Job Details: 04/02/2021

"Arrived on site for no operation on dryer. Checked incoming power at terminal block and found only 120 V to dryer. An entire leg of 120 V is missing. Checked breaker on the exterior of the home and it appears to be fine. An electrician will be needed to correct incoming power. Dryer should be working properly after this has been done, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near New Braunfels, TX 78130

Andrew

Job Details: 04/02/2021

Arrived on site to test unit for RC not cooling. Found FC evap completely frosted over preventing proper air flow into RC. Found bad bimetal and control was not sending power to heater. Replaced bimetal harness and control. Found new control is defective. Confirmed with SW. Needing new control to fix issue. ; ordrng 1 WPW10503278 (refer elect cont brd)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Round Rock, TX 78664

Jimmy J.

Job Details: 04/02/2021

Arrived on site for Dryer turns off every 10 min. Tested voltage at the wall and was getting 240. Confirmed with customer that they were using timed dry when the dryer was shutting off after ten minutes and they stated they were using timed dry. Checked harness at terminal block and dryer was installed correctly. Ran dryer for 25 minutes without issue. Removed UI and inspected control. One of the diodes looked like it may not have been soldered properly. Removed control and installed new control. Ran dryer for another 15 minutes and dryer is heating as designed. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Killeen, TX 76542

Kayman

Job Details: 04/02/2021

Arrived onsite for refrigerator not cooling. Upon inspection I found the condenser fan running but I could not hear the compressor. I accessed the compressor cavity on the rear and found it extremely hot to the touch. I could hear the start device clicking every so often. I cycled power and took an amp draw on the compressor when the start device clicks. I found an amp draw of 7.5 at the start device then it would drop out. As per PR since I have to start device on me he recommended I replace it to see if the compressor would kick on. It did not. I am ordering the sealed system components for the repair. Ordering the Compressor(WPW10507886) drier(W10843121) coupler(W11506635) evaporator(W10836706) start device(WPW10448874) office to R/S requesting SS tech and 2 to 3 hour time frame for repair ; O-emld tckt

We serviced a

WHIRLPOOL OVEN

Model WOC54EC0HS04

Near Georgetown, TX 78633

Cliff

Job Details: 04/02/2021

Arrived on site to diagnose an oven that didn't turn off after use. Found loose wiring connection at ui. Rewired unit properly and tested unit. All is working properly at this time.

We serviced a

WHIRLPOOL WASHER

Model WFW86HEBC0

Near Austin, TX 78737

Brandon

Job Details: 04/02/2021

"Arrived on site for customer complaint of unit giving error code and not draining after washing a rug with rubber backing and the backing came off during wash cycle. Found clog in drain filter, I removed clog and cleaned main tub hose and filter, unit tested good.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ4

Near Austin, TX 78728

David Z

Job Details: 04/02/2021

"Arrived on site to diagnose microwave with burned out lightbulb. On arrival found bulb was broken, and fused into the socket. Replaced bulb and socket and retested. Unit still had no light. Replaced control and retested. Light is now working as designed. Surge from control caused damage to bulb and socket. Call complete."

We serviced a

MAYTAG MICROWAVE

Model MMV4205DS02

Near Round Rock, TX 78665

David Z

Job Details: 04/02/2021

"Arrived on site to diagnose microwave that had issues starting and door close issues. On arrival found upper interlock in open position, and lower interlock in closed position. Found unit needs interlock housings.Replaced interlocks and lower switch. Retested and unit is working as designed with switches and interlocks triggering properly.

We serviced a

JENN-AIR COOKTOP

Model JGCP536WP01

Near Lakeway, TX 78734

Brandon

Job Details: 04/02/2021

"Arrived on site for customer complaint of front left burner when lit it would continue to spark all electrodes. Found the simmer orifice was clogged and the electrode was not sensing the flame. I cleared the simmer orifice of debris, unit tested good."

We serviced a

JENN-AIR OVEN

Model JJW3430DP03

Near Spicewood, TX 78669

Brandon

Job Details: 04/02/2021

"Arrived on site to replace failed UI console, after replacing, unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Austin, TX 78731

Kevin

Job Details: 04/02/2021

"Arrived on site and inspected washer and found it is squealing during the spin cycle. Inspected gearcase assembly and found it is heavily leaking oil, everything will need to be replaced to correct issue.; ordrng 1 WP3951744 (Agitator) and 1 W10721967 (Cam) and 1 WPW10427633 (Shield)"

We serviced a

WHIRLPOOL RANGE

Model ACR4303MFB4

Near Lockhart, TX 78644

Noah D

Job Details: 04/02/2021

"Arrived on site to inspect range for not heating, yin inspecting found the unit working but the customer having issues with consistent heating in elements, ordering switches. Office to reschedule ; ordrng 2 WP3148952 (SWITCH )s and 2 WP3149400 (SWITCH )s, states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Austin, TX 78723

Luis

Job Details: 04/02/2021

"Arrived on site for cooling complaint. Per customer lower drawer in fresh food would be cold vegetable drawers cool and upper section warm. Diagnosed unit not defrosting correctly in fresh food section,replaced harness assembly that includes both thermistors,secured thermistor to correct location on suction line using foil tape and a zip tie. Ran diagnostics changed defrost setting to basic. used 1 WPW10277799 (Harness wire) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ4

Near Round Rock, TX 78665

Scott

Job Details: 04/02/2021

"Arrived on site for missing grill vent .also unit is making loud strange noise when running then shuts off in seconds . Replaced mag ,cap, diode as well as vent grill . Tested unit , heating to Wp specs . Job complete"

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW2

Near Austin, TX 78758

David Z

Job Details: 04/02/2021

"Arrived on site to diagnose. Washer that is only filling with hot water. Ran valves in diagnostic and found hit and cold reversed. Did not see an error for this, only a long fill error. Calibrated unit and reversed valves. Retested and verified selector is working and temps are as designed. Call complete."

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Buda, TX 78610

Kevin

Job Details: 04/02/2021

"Arrived on site customer is experiencing washer not showing power, not reacting to power button press. Inspected washer and found saved error code F0E5 for off balance load, no other saved error codes. Reset all connections to control board and control panel, Ran a diagnostic cycle and it completed properly, no further repairs required at this time if issue continues a new control board and control panel will be needed, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJZ00

Near New Braunfels, TX 78130

Andrew

Job Details: 04/02/2021

Arrived on site to replace UI per previous tech. Unit was misdiagnosed. Found UI not receiving voltage. Checked door harness connection and found harness was not set properly into thimble so when door opens and closes hinge was rubbing/cutting at the harness. All wires are cut. Needing new door to fix issue. Office to reschedule.; ordrng 1 W11396766 (RC DOOR)

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near San Marcos, TX 78666

Andrew

Job Details: 04/02/2021

Arrived on site to test unit for wet clothes at the end of wash cycle. Found water level sensor was not reading correctly. Visible water left in tub after draining. Unit thought tub was empty. Needing new control to fix issue. Office to reschedule. ; ordrng 1 W11498797 (CONTROL)

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near New Braunfels, TX 78130

Andrew

Job Details: 04/02/2021

"Arrived on site to replace control per previous tech. Found control was needed. Replaced control, tested unit, unit works good. No leaks detected. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Austin, TX 78704

Jacob

Job Details: 04/02/2021

"Arrived onsite for unit not draining. Tested unit. Water was not draining. Upon further inspection, found that a sock was clogged in the drain line just before the drain motor. Unclogged drain. Tested unit. Unit draining at this time. Job complete.

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Killeen, TX 76543

Kayman

Job Details: 04/02/2021

Arrived onsite for washer making loud clicking noise during Spin. I ran diagnostics and found error codes for motor rotating counter clockwise and a latch fault. I ran auto diagnostics and found that in spin the unit would make a loud clicking screeching noise. I lifted the unit and found the drive belt cutting into the pulley shield. I found the pulley nut loose and the pulley wheel wobbly. I called techline and we did a video call. I lowered the leveling feet. Techline recommended replacing the gearcase belt and pulley. I am ordering the gearcase(W11454738) pulley shield(WPW10427633) belt(W11213879) cam(W10721967) office to R/S due to part availability. ; ordrng 1 W11454738 (Gearcase) and 1 WPW10427633 (Pulley shield) and 1 W11213879 (Belt) and 1 W10721967 (Cam)

We serviced a

WHIRLPOOL WASHER

Model WFW9400SZ02

Near Austin, TX 78738

Brandon

Job Details: 04/02/2021

"Arrived on site for customer complaint of water entering unit when not in use, found failed water valve, I replaced valve, tested hot and cold valve and drain and spin, unit tested good.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Georgetown, TX 78633

Cliff

Job Details: 04/02/2021

Arrived on site to replace previously ordered parts for washer. Replaced clutch and slider assembly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Austin, TX 78704

Jacob

Job Details: 04/02/2021

Arrived onsite for unit not washing the dishes properly. Put unit in diagnostics. Noticed that the pump and motor would not turn on. Ben tried in a normal wash cycle. Can hear clicking for the unit start the pump and motor but still would not activate. ; ordrng 1 W11085683 (pump&motor)

We serviced a

WHIRLPOOL RANGE

Model WFE525S0HS1

Near Round Rock, TX 78665

Jimmy J.

Job Details: 04/02/2021

Arrived on site for Door Not Closing - Electric Range. Found spring loaded hinge was bent outwards and scraping the door. Removed spring loaded hinge and replaced with new spring loaded hinge.

We serviced a

WHIRLPOOL RANGE

Model WFG515S0ES0

Near Austin, TX 78744

Jacob

Job Details: 04/02/2021

Arrived onsite for door to unit having broken glass. Looked at the door. Saw that the glass was shattered. Rescheduled with customer. ; ordrng 1 WPW10409948 (glass-door)

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Kempner, TX 76539

Tyler

Job Details: 04/02/2021

"Arrived on site for washer needing previously diagnosed clutch assembly. Upon arrival I was able to install needed clutch, then reassembled and tested unit. Verified there were no leaks and unit agitates and spins. Call complete"

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Kempner, TX 76539

Tyler

Job Details: 04/02/2021

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Austin, TX 78723

Luis

Job Details: 04/02/2021

"Arrived on site for no cool. Cool air blowing in freezer section,removed compressor cover,checked low side pressure reading -20 diagnosed a leak in the system ordering the evaporator and dam returns for right and left side. Customer also claimed water issues ordering filter head JOB WILL NEED 2HRS; ordrng 1 W10507884 (Compressor) and 1 W11256565 (Evaporator) and 1 12225702 (Dam return right) and 1 12225602 (Dam return left) and 1 W10913906 (Access valve) and 1 W11346623 (Filter head) and 1 Wpw10143759 (Drier uv)"

We serviced a

WHIRLPOOL WASHER

Model WFW97HEDW0

Near Georgetown, TX 78633

Cliff

Job Details: 04/02/2021

Arrived on site to diagnose a washer that is holding water in door boot. Found door boot drain clogged and cleared it. All is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Georgetown, TX 78628

Lou

Job Details: 04/02/2021

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker had stopped mid harvest cycle. Using my jumper wire, I tested the IM from points T-H and it continued to fail. I cycled power to the unit and retested the ice maker and still continued to fail. I removed and replaced the ice maker and retested had unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Bee Cave, TX 78738

Brandon

Job Details: 04/02/2021

"Arrived on site for customer complaint of unit not washing dishes, found failed sump assembly, I replaced sump assembly, unit tested good."

We serviced a

KITCHENAID RANGE

Model KDRS483VSS03

Near New Braunfels, TX 78132

Andrew

Job Details: 04/02/2021

"Arrived on site to test unit for loud grinding noise from vent fan and error code f6e1. Found right side grommet was popped out of place and bearing insert was rubbing on fan causing noise. Adjusted bearing and grommet, noise is no longer present. Found left side oven sensor was covered with grease causing over temp issue. Replaced sensor, tested unit, error code no longer popping up. Job complete."

We serviced a

WHIRLPOOL VENTHOOD

Model UXT5236BDS

Near Pflugerville, TX 78660

Tommy

Job Details: 04/02/2021

Arrived onsite for unit latch not being screwed in. Upon arrival found latch screw missing. Ordering hardware screw set as tech didnt have correct screw and unit doesnt have latch screw individually listed.; ordrng 1 W11176975 (Vent screws)

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near La Grange, TX 78945

Noah D

Job Details: 04/02/2021

"Arrived on site to inspect dishwasher for a stuck key. Upon inspection found the console malfunctioning causing issues, replaced console and unit started, upper rack is broken in multiple places, ordering hardware. Office to reschedule ; ordrng 2 WPW10195839 (HARDWARE )s and 2 WPW10195840 (HARDWARE)s and 2 WPW10546503 (ASSEMBLY )s"

We serviced a

KENMORE DRYER

Model 110.7690269

Near Austin, TX 78757

Scott

Job Details: 04/02/2021

"Arrived on site for dryer heating but not tumbling . Found pulley wheel needs to replaced . Also found motor mount has been pulled out from the bottom of dryer . Will need to replace idler pulley , belt ,screws for motor mount mouton mount as well as cleaning out dryer

We serviced a

GE WASHER

Model WBSR3140D0WW

Near Harker Heights, TX 76548

Wesley

Job Details: 04/02/2021

Arrived onsite and found bad run motor. Unit receives proper voltage but will not rotate when under load. Ordering motor to repair. Office to reschedule. ; O-emld tckt

We serviced a

GE FREEZER

Model FUM14DTARWH

Near Harker Heights, TX 76548

Wesley

Job Details: 04/02/2021

Arrived onsite and found evap capillary tube severed and sealed system broken open. Unit will need new evap and compressor to repair. Ordering sealed system parts and repair. Autho required. Office to reschedule. ; ordrng 1 WR85X10073 (Evap) and 1 WR87X10125 (Compressor) and 1 WPW10143759 (Dye drier) and 1 TJ90SF8404 (Access valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV02

Near Liberty Hill, TX 78642

Lou

Job Details: 04/02/2021

"Arrived on site to inspect refrigerator ice clumping. Upon further inspection, the customer advised that the ice is clumping in the back of the ice bin. I found the ice bin clean, but I also found where ice cubes are getting wedged in the tray causing the water to not enter the tray and building up in the chute and freezing. I found the chute completely blocked with ice and some ice in the ice box housing where it had leaked from the chute/tray. Cleaned the ice from the chute and ice box and tested ice maker and it is operating as designed. No leaks observed at the end of service, job completed"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ0

Near New Braunfels, TX 78130

Andrew

Job Details: 04/02/2021

"Arrived on site to test unit for not draining. Found drain pump receiving proper voltage. Replaced pump, tested unit, unit works good no leaks detected.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS00

Near Dripping Springs, TX 78620

Leonardo

Job Details: 04/02/2021

Arrived on site to test unit for broiler element breaking and sparking. Test unit and called Techline and video chat with Techline and they said just to replace broiler element. Called safety team and they said the same thing Replaced broiler test unit and unit test good job complete.

We serviced a

KITCHENAID FREEZER

Model KBSD602ESS01

Near New Braunfels, TX 78132

Andrew

Job Details: 04/02/2021

Arrived on site to test unit for FC not cooling but RC is good. Upon arrival found FC was 13.7F. Compressor and condenser fan were operating as designed damper door tested good. Evap motor is operating as designed. Found control was flashing over temp showing 33F in FC and unable to reset. Cycled power but issue still remains. Recommend replacing control box and thermistors to fix issue. Office to reschedule. ; ordrng 1 W10798004 (contrl-box) and 1 WP2188820 (temp sensor) and 1 WP2306010 (thermistor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS1

Near Leander, TX 78641

Justin

Job Details: 04/02/2021

Arrived on site for refrigerator with no ice production and PO on UI.

We serviced a

WHIRLPOOL VENTHOOD

Model UXT4236ADS2

Near Andice, TX 78628

Lou

Job Details: 04/02/2021

"Arrived on site to inspect cooktop light adjustment reversed. Upon further inspection, I found that the unit needing service was the venthood. I found that the light switch was wired incorrectly as the low setting was on high and vice versa. I re-wired the switch and tested and unit is operating as designed. Job completed"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Austin, TX 78748

Kevin

Job Details: 04/02/2021

"Arrived on site and inspected washer did not find any saved error codes. Customer is using the correct amount of detergent for each load, discussed correct loading procedure, and water and wash expectations. Washer is operating normally at this time, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSC25C6EYY02

Near Georgetown, TX 78633

Cliff

Job Details: 04/02/2021

Arrived on site to diagnose a refrigerator that is not dispensing water. Found filter head bypass not operating properly. Replaced filter head and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

GE REFRIGERATOR

Model GFE28GSKBSS

Near Pflugerville, TX 78660

Tommy

Job Details: 04/02/2021

"Arrived onsite for unit rear fan making noise and ice maker freezing up. Upon arrival found unit condenser coils dirty causing fc to have longer defrost cleaned so unit would defrost as normal. Found ice maker door assembly was out of place left hand gasket not in place correctly. Ordering ice assembly, also found rear valve sent too much water through ice maker causing leaking. Ordering valve. Office to reschedule upon receiving parts. ; ordrng 1 WR78X26087 (Ice maker door) and 1 WR57X10098 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC503ESS01

Near Lockhart, TX 78644

Noah D

Job Details: 04/02/2021

"Arrived on site to inspect fridge for tripping breaker, upon inspection found the unit did trip breaker during operation but after compressor load, tested on inside plug with no issues. Complete"

We serviced a

MAYTAG WASHER

Model MVWC215EW1

Near Austin, TX 78759

Scott

Job Details: 04/02/2021

"Arrived on ,replaced suspension. Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"

We serviced a

GE REFRIGERATOR

Model GSE25ESHBSS

Near Leander, TX 78641

Justin

Job Details: 04/02/2021

Arrived on site for a refrigerator with the water not dispensing. Upon further inspection when I pressed the paddle at the dispenser I could not her the valve activate. I checked the voltage t the valve while the paddle was depressed and found 120V but again no sound or activation at the valve. I replaced the valve and then tested it again. The valve was not initiating but still no water came out. I jumped the filter housing and found very little water coming out and it sprayed out almost if it was jammed. The filter housing will also need to be replaced. Ordering housing and we will need to return to install. ; ordrng 1 WR17X22066 (Filter head) and 1 WR17X22070 (Filter Bypass)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT790SAYM3

Near Austin, TX 78739

Leonardo

Job Details: 04/02/2021

Arrived on site to test unit for unit making noise. Found noise coming from valve. Replaced valve. Test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ0

Near Round Rock, TX 78665

David Z

Job Details: 04/02/2021

"Arrived on site to diagnose dishwasher with F9E1 error. On arrival customer had informed me they had removed the drain pump prior and found chopper blade broken off impeller and jammed in, preventing operation. Per service pointer debris is removed and customer can use unit until a replacement pump arrives. At this time part has not yet arrived and we will call to schedule when part is in. No repair performed at this time since unit is now draining and we do not have new pump yet. Office to schedule when we get part. ; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Georgetown, TX 78628

Chase

Job Details: 04/02/2021

Arrived on site. Washer was recently installed and has small crack in exterior drain hose. Replaced drain hose and tested unit multiple times. No leaks present after repair. Job complete"