Near Kyle, TX 78640
Robert
Job Details: 09/18/2020
REFRIGERATOR WHIRLPOOL ED5VHGXML10 Arrived on job to replace water line. After replacement test operation. No leaks detected at time of service.
Near Killeen, TX 76542
Al
Job Details: 09/18/2020
OVEN GE JTP30BM1BB Arrived on site and inspected GE oven control panel with some buttons that work and some that don’t work.Confirmed the complaint and found the part needed is the WB49T10036 Kit Panel Control (BK).Needs more work ; ordrng 1 WB49T10036 (KIT PANEL CONTROL 30 (BK))
Near Whitney, TX 76692
Jonathan M
Job Details: 09/18/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for a refrigerator that’s leaking water from the icemaker and has a loose handle. Inspected unit and works area. Customer advised that water is pulling down at the ice bin and her ice is clumping. Checked gaskets and found both ice door gaskets not fully engaged on the door. Reattached gaskets and checked ice door and ran icemaker tests. Found no other issues or leaking from the icemaker. Advised customer of issue and unit is working as designed. Call complete.
Near Rogers, TX 76569
Al
Job Details: 09/18/2020
DISHWASHER WHIRLPOOL KDTM604KPS0 "Arrived on site and inspected dishwasher not powering on.Confirmed the complaint and found the unit is hardwired into an outlet underneath the sink.I tested the outlet and found the issue is the defective outlet, which is not supplying the voltage needed to power the unit.Customers will contact an electrician to correct the issue with the outlet.Job complete"
Near Waco, TX 76708
Jonathan M
Job Details: 09/18/2020
WASHER WHIRLPOOL WTW8500DC5 Arrived on site to install previously diagnosed parts. Inspected unit and work area. .; ordrng 1 W11209420 (cntrl-elec)
Near Killeen, TX 76542
Al
Job Details: 09/18/2020
WASHER MAYTAG MVWC465HW2 "Arrived on site and inspected washer not startinG.No parts installed and office contacted.Job. Complete No leaks observed at the time of service"
Near Temple, TX 76502
Al
Job Details: 09/18/2020
WASHER MAYTAG MHW6630HC0 Arrived on site and inspected front load washer leaking from front left.Confirmed the complaint and found service pointer W11481731 that requires the dispenser assembly to be replaced.Ordering the recommended parts to complete the repair.Office to reschedule the customer.Needs more work ; ordrng 1 W11465533 (DISPENSER ASSEMBLY )
Near Georgetown, TX 78628
Lou
Job Details: 09/18/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site to inspect refrigerator leaking from the bottom. Upon further inspection, I found ice accumulated at the drain of the evap pan. Pulled the unit out and inspected the drain tube and found a red rubber piece inside the evap drain. Removed the debris and removed the ice and tested the drain flow ad it is operating as designed. No water leaks observed at the end of service, job completed"
Near Killeen, TX 76542
Al
Job Details: 09/18/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on site and inspected washer leaking from underneath.Confirmed the complaint and found the hose from the drain pump to the back panel had a pinhole causing the unit to leak.Removed and replaced it and unit tested as designed.Job complete Customer satisfied.
Near Austin, TX 78732
Luis
Job Details: 09/18/2020
REFRIGERATOR KITCHENAID KSRV22FVSS03 .Arrived on site for cooling complaint. Per customer unit will power off and after adjusting thermostat unit will power on diagnosed a defective thermostat replaced thermostat powered unit it on,unit ran through a defrost cycle and powered on after defrost.
Near Georgetown, TX 78633
Tyler
Job Details: 09/18/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher missing stoppers on the upper rack. On arrival customer stated that unit had been functioning as designed it was not necessarily causing any dishwasher issues or functionality issues other than the stoppers for the upper rack had broken and falling out of place I went ahead and installed two new stoppers and was able to get the dishwasher rack to stay mounted in place with no further issues. Call complete
Near Round Rock, TX 78664
Cliff
Job Details: 09/18/2020
DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site to diagnose a dishwasher that is not cleaning properly. Tested unit and found loose wiring connection for circulation pump out of control. Rewired unit properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Seguin, TX 78155
Noah D
Job Details: 09/18/2020
WASHER WHIRLPOOL WFW5620HW1 "Arrived on site to inspect washer for pulling string in linens, replaced bellow and found no sharp edges and other issues. Moved over hardware. Complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 09/18/2020
DISHWASHER JENN-AIR JDTSS247HS0 "Arrived on site to inspect dishwasher for not draining upon inspection found the dishwasher hose clogged, tested while tubing was disconnected and unclogged tubing. No leaks detected. Drain was successful. Complete"
Near Round Rock, TX 78664
Cliff
Job Details: 09/18/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived on site to diagnose a refrigerator that is not dispensing water. Tested unit and found at time of install water line was kinked causing low flow through unit. Unkinked waterline and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Canyon Lake, TX 78133
Richard
Job Details: 09/18/2020
WASHER WHIRLPOOL WTW5000DW Arrived onsite for the washer not working. During testing found that the control board was no good. Voltage is good. The green led light did not come on. Replaced control board and calibrated washer and it tested good and no leaks detected complete
Near Round Rock, TX 78664
Chase
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL ART308FFDM06 Arrived on site. Found complete no cool again and no refrigerant in the system. Replaced UV drier and vaccuumed system. It held vaccuum. Called tech line SR# 7728822477 and was advised to isolate the high/low sides. Isolated and did not see any obvious loss of vaccuum. Used fittings from KIT 6 PR. Will need to order fittings for the evaporator.
Near Gatesville, TX 76528
Jonathan M
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace day dryer, compressor, coupler, and lokring fittings. Play Stena under a vacuum and vacuum for over five minutes. Pump to unit full of refrigerant and pressures got to 140 psi on the high side and 0 psi on the low side. Unit is working as designed. Call complete."
Near Leander, TX 78641
Kayman
Job Details: 09/17/2020
VENTHOOD UNKNOWN UXT5236BDS1 "Arrived onsite for noisy vent hood. Could not locate model and serial #. Upon inspection I found the motor making a slight buzzing sound. I replaced the motor and noticed the fan blade slipping down in high spin. I used a stopper wrapped around the motor stem to keep the fan from slipping. I tested unit and it is operating as designed at this time. Customer brought to my attention a clanking noise when the unit is turned off. I went to the outside vent and found the flap is a very light metal material that will knock against the grate on windy days, I explained this to the customer and advised looking into other options for the vent flap on the outside. Job complete."
Near Austin, TX 78754
Matthew
Job Details: 09/17/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived onsite for door damaged. After inspection, several parts need replacement. Ordering W11449263 door trim and handle, W11032119 cooktop, WPW10162245 left and right side panels. ; ordrng 1 W11032119 (cooktop) and 1 W11449263 (DOOR TRIM AND HANDLE ) and 2 WPW10162245 (panel-side)s"
Near Austin, TX 78759
Scott
Job Details: 09/17/2020
REFRIGERATOR KITCHENAID KRFC302ESS02 Arrived on site for gasket issues . Found both left and right door gasket starting to split and Frey . No other issues found . Ordering gaskets . No water leaks detected . Call to set return ; ordrng 2 W10830046 (gasket-fip)s
Near Austin, TX 78729
Kayman
Job Details: 09/17/2020
DRYER WHIRLPOOL "ASKED)E,CDC,ED DW,JA"
Near San Marcos, TX 78666
Noah D
Job Details: 09/17/2020
MICROWAVE AMANA AMV2307PFS3
Near Austin, TX 78757
Scott
Job Details: 09/17/2020
WASHER WHIRLPOOL MHW8630HW1 Arrived on site for washer leaking . Unit is stacked but looks like leaks is around dispenser area . Ordering dispenser and valves . 2nd man needed . Call to set return .; ordrng 1 2MAN and 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316604 (hose) and 1 W11465557 (DISPENSER )
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM06 Arrived on site for damaged handle. Removed damaged handle that was not mounting correctly and replaced with new handle. New handle flush with door. Job complete.
Near Georgetown, TX 78628
Jonathan S
Job Details: 09/17/2020
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site to install previous diagnosed parts. Identify failure, added picture of ice buildup to SD-QuickPic. Removed failed FC door and installed new. Inspected door gasket and seal. All tested good, no water leaks detected."
Near Hutto, TX 78634
Jimmy J.
Job Details: 09/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for fridge/freezer not cooling. Upon entering the home I could hear a loud noise. Found evaporator fan was the issue and cause of noise. Steamed away all frost build up and replaced evaporator fan. While disassembling the freezer I found the freezer door gasket was faulty creating an air gap and more than likely the cause of the frost build up. Ordered a new gasket for freezer door to return when it arrives for installation. ; ordrng 1 W10407216 (gasket-fip)
Near Austin, TX 78738
Brandon
Job Details: 09/17/2020
WINE COOLER KITCHENAID KURG24LWBS21 "Arrived on site to replace timer and bi metal after replacing, unit tested good,
Near McDade, TX 78650
Andy
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Arrived on site for refrigerator not cooling properly. Tested and inspected unit and found failed ice buildup on evaporator cover. Ordering defrost parts, will also need evaporator cover and evaporator fan and drain tube. And will need to seal around unit between cabinet and liner. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk.; ordrng 1 8201711 (adhesive) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10574307 (cover-evap) and 1 W11103760 (harness) and 1 WP2169142 (evaporator fan blade) and 1 WPW10316428 (heater) and 1 WPW10359880 (motor-evap) and 2 WPW10574368 (gasket)s"
Near Georgetown, TX 78626
Al
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRS586FLDM "Arrived on site and inspected refrigerator compartment not cooling, but freezer section was.Confirmed the complaint and disassembled and found the evaporator motor not working.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete"
Near Austin, TX 78734
Robert
Job Details: 09/17/2020
REFRIGERATOR KITCHENAID KSSC48QVS04 Arrived on job for complaints of no ice. Icemaker is working the complaint is that it’s not dispensing ice. Check and switch and motor working ice container auger not turning. Will need to replace container. ; ordrng 1 WPW10395656 (ice-contnr)
Near Leander, TX 78641
Lou
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRS335FDDM01 "Arrived on site to inspect refrigerator noises and ice build up. Upon further inspection, I found a large block of ice at the bottom of the FC section and removed it. I pulled the unit out onto my floor protector and inspected the drain tube. Found some debris inside the drain and removed it. Put unit back into place and inspected the FC evaporator and found a large block of ice on the evap fan which was causing the loud noise I find where the ice maker fill tube chute was not properly mounted and water was leaking down onto the fan shroud and forming the ice. I corrected the chute and placed permagum sealer around it to help secure it and removed all of the ice and tested. Unit is operating as designed. No water leaks observed at the end of service, job completed."
Near Rogers, TX 76569
Jonathan M
Job Details: 09/17/2020
REFRIGERATOR FRIGIDAIRE FFHS2311PF5 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Attempted to replace gasket and found gasket was not the correct size. Spoke to SR and she is starting a research inquiry into the part number due to wrong Gasket being sent. Office will need to contact customer about reschedule date once parts become available.; ordrng 1 241786008 (gasket frz)
Near Austin, TX 78705
Luis
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM06 arrived on site for no cool. Diagnosed restriction at cap tube cleared restriction powered unit on checked evaporator unit cooling down as designed.
Near Austin, TX 78745
Jacob
Job Details: 09/17/2020
DRYER WHIRLPOOL WET4027HW0 "Arrived onsite for unit not heating. Tested unit. Unit test good. Did find that customer had a large load inside unit. Did let customer know that large load will cause the unit not heat effectively because the air will not be able to move around affectively to dry clothes. Did say that smaller loads will take about 1hr but other loads will take 3 to 4hrs. Called Techline to report findings. Said that if loads are too big, that it is like stepping on the vent hose line not allowing air to move inside the drum to dry. Got Sr#7728823738. No issues at this time. Job complete"
Near San Marcos, TX 78666
Richard
Job Details: 09/17/2020
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onsite for the microwave intermittently turning off during heating. Ran diagnostics and found no issues and no error codes. Replaced control board for intermittent issue. Microwave tested good after control board replacement. Complete
Near Austin, TX 78745
Leonardo
Job Details: 09/17/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to test unit for no power, test unit found white wire making connection with power wire,corrected issue with new wire nuts, unit working correctly, job complete."
Near San Marcos, TX 78666
Richard
Job Details: 09/17/2020
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onsite for the microwave not working correctly. Ran diagnostics and found no error codes. During testing found that the capacitor had a burn spot on it. Replaced capacitor and diode. Microwave tested good. Complete
Near San Marcos, TX 78666
Richard
Job Details: 09/17/2020
RANGE WHIRLPOOL WFE320M0ES2 Arrived onsite for the range not heating. During testing found that the bake and broil did not work. Voltage is good and both elements checked good. Found that the fault is at the control board. Replaced control board and range tested good. Bake and broil worked fine. Complete
Near San Marcos, TX 78666
Richard
Job Details: 09/17/2020
DISHWASHER WHIRLPOOL WDF330PAHS2
Near San Marcos, TX 78666
Richard
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived onsite for the refrigerator ice maker not making ice. During testing found that the ice maker had failed the cycle test. Replaced ice maker and it did not resolve the issue no water filled the ice maker. During testing found that the water was turned off. Turned water on and retested ice maker and it tested good and filled with water. Complete
Near Bastrop, TX 78602
Andy
Job Details: 09/17/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for washer not draining. Upon arrival customer informed that issue is unit not cycling properly and now is draining non stop when plugged in. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78633
Al
Job Details: 09/17/2020
REFRIGERATOR KENMORE 596.7200902 "Arrived on site and inspected refrigerator making popping noise and not producing ice.Found the noises were due to a faulty ice maker in the freezer compartment.
Near Leander, TX 78641
Kayman
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 Arrived onsite for refrigerator doors not aligned . Upon inspection I found the left side door out of alignment. The customer brought to my attention the bottom hinge bent downward. I removed the left door and bent the hinge back into place. I aligned the doors but the handles were still slightly out of line. I explained to the resident that there is not much else I can do to align the handles. Unit is working as designed at this time. No leaks detected during time of service. Job complete.
Near Blanco, TX 78606
Brandon
Job Details: 09/17/2020
WASHER MAYTAG MVWB835DW3 "Arrived on site for customer complaint of error code f6e2, found power button not responding, found failed console, ordering console. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH) and 1 W11035070 (panel-cntl)"
Near Lago Vista, TX 78645
James
Job Details: 09/17/2020
REFRIGERATOR JENN-AIR JFC2070KRS Arrived on site and accessed compressor compartment. Found discharge tube has corroded and unit has leaked refrigerant through hole in discharge tube. Found discharge tube not in stock currently and no eta on part.
Near Austin, TX 78738
Luis
Job Details: 09/17/2020
REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived on site for right side fresh food door not sealing,no leds in freezer and no ice. Adjusted door hinge on door and extension arm assembly,tested door operation good sealing correctly. Replaced defective led in freezer and fresh food section,all leds working. Diagnosed a clogged filter,with filter installed no water to icemaker and with filter removed good water flow. Repair still covered u dear manufacture warranty; used 2 W11462342 (MODULE) from stock"
Near Buda, TX 78610
Leonardo
Job Details: 09/17/2020
DISHWASHER WHIRLPOOL WDF510PAYS6 "Arrived on site to test unit for unit making a grinding noise when starting, tested unit, noise caused by drain motor at startup, unit also not washing sump and motor not operating, ordered sump and motor WPW10482480, will return with sump and motor and drain pump, office to reschedule.; ordrng 1 WPW10482480 (SUMP AND MOTOR )"
Near Briarcliff, TX 78669
Luis
Job Details: 09/17/2020
REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site for door closure issues. Found mullion divider not entering latch,adjusted height of mullion,tested door operation good unit working as designed."
Near Pflugerville, TX 78660
Andy
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL ED5FHEXVS01 "Arrived on site for refrigerator not cooling in RC or FC. Tested and inspected unit and found no frost pattern on evaporator, found compressor pulling 1.37 amps and compressor is extremely hot. Will need SS repair to fix issue.
Near Pflugerville, TX 78660
David S
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL KRFC300ESS Arrived on site for door gasket damage. I inspected the unit and work area. I found the door gasket was damaged and not seating properly. I removed the gasket and installed a new one. I leveled the fridge and tested both doors. They are both sealing properly now. Job complete. No water leaks detected.
Near Austin, TX 78756
Matthew
Job Details: 09/17/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived onsite for leaking near water filter. The filter housing was leaking so it was replaced. Tested unit and unit functioning properly. No leaks. Fridge temp recorded at 37 degrees set at 44 on display. Holding correct internal temp. If symptoms continue recommended sealing damper and duct. Ice production is good, the bucket was turned around causing a few cubes to fall out when opened. Job complete."
Near Killeen, TX 76542
Al
Job Details: 09/17/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site and inspected washer leaving clothes wet.Found the unit was not leveled properly, causing the unbalanced load failure.I balanced, calibrated and tested the unit and unit tested as designed.No leaks detected at time of service.Job complete"
Near Leander, TX 78641
Lou
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 "Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised that water leaks from underneath the unit and comes out at the front of the unit. I removed the bottom drawer in the RC section and found water at the bottom of the RC section. I pulled the unit out and found a large round sweat spot on the back panel behind where the RC evaporator is located. Found a small rust spot within the sweating area. I removed the drain tube that connects to the RC evaporator and found it badly clogged. Cleared the drain tube and ran water through to test its flow and it was good. Placed the drain tube back on and placed the unit back in its space. No water leaks at the end of service other than the sweating on the back panel, job completed."
Near Lakeway, TX 78734
Robert
Job Details: 09/17/2020
COOKTOP GE JGP989BK2BB Arrived on job for complaints of not lighting. Found unit unplugged. Reconnected power supply and test. All igniter working properly.
Near Round Rock, TX 78665
Cliff
Job Details: 09/17/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is not cleaning dishes. Tested unit and found faulty pump in unit. Replaced pump and control and found no change in operation. Contacted tech line and spoke with Ed. After performing several checks in unit he determined pump was faulty. Re-ordering pump assembly and office to set a return appointment.File#7728828663; ordrng 1 W11025157 (pump&motor)
Near Georgetown, TX 78633
Al
Job Details: 09/17/2020
REFRIGERATOR KITCHENAID KFIS27CXMS0 "Arrived on site and inspected refrigerator ice maker not working.Due to internet service I couldn’t immediately access the necessary apps to complete the repair.I disassembled the defective ice maker, replaced it and reassembled the unit.Ice maker filled with water. Customer told to wait approximately 24 hours for healthy ice production.All water lines were dry at the time of service.Job complete"
Near Canyon Lake, TX 78132
Noah D
Job Details: 09/17/2020
WASHER WHIRLPOOL WTW6120HC0 "Arrived on site to inspect washer for not starting, upon inspection found lid latch failure, replaced lid lock and found the control board not reacting correctly and taking forever to exit cycle. Ordering control. Office to reschedule ; ordrng 1 W11387682 (CNTRL)"
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/17/2020
WASHER WHIRLPOOL MVWB835DW3 Arrived on site for for washer only dripping and not filling. Ran diagnostics and found valve was faulty. Changed valve and tested. Running as designed. No leaks detected. Job complete.
Near Georgetown, TX 78628
Jonathan S
Job Details: 09/17/2020
DISHWASHER GE GSD3300D00BB "Arrived on site for dishwasher not draining. Inspected unit and work area. Found drain line clogged. Removed blockage at drain line. Gained access sump inlet and cleaned screen. Tested in normal run mode. All operations tested good, no water leaks detected."
Near Round Rock, TX 78664
Cliff
Job Details: 09/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to diagnose a refrigerator with a filter status light that will not reset. Found filter switch and controls not communicating properly. Main control, user interface, and filter switch will all need to be replaced at the same time to prevent communication issue. ; ordrng 1 W11330971 (UI) and 1 W11384469 (SWITCH) and 1 WPW10675033 (cntrl-elec)"
Near Austin, TX 78734
Robert
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV05 Arrived on job to replace ice container. Confirmed damaged container and replaced.
Near Bastrop, TX 78602
Andy
Job Details: 09/17/2020
REFRIGERATOR KITCHENAID KFIS29BBMS Arrived on site for refrigerator lights not working. Tested and inspected unit and found failed LED module. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78681
Cliff
Job Details: 09/17/2020
DOWNDRAFT JENN-AIR JXD7036YS0 Arrived on site to diagnose a vent that is not raising from cabinet. Found failed up/down switch. Replaced switch and tested unit. Found all is functioning properly at this time.
Near Temple, TX 76502
Tyler
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for fridge not allowing door to close properly.found that unit had a dampener motor that was icing up and getting stuck shut. Unit also had a dried up mule an bar. The grease was no longer there allowing for the door to glide shut smoothly. Found temps in fridge were at 39.6. Office to reschedule once dampener motor is available.; ordrng 1 UNKNOWN (MULEAN BAR GREASE) and 1 WPW10594330 (DAMPENER control)
Near Georgetown, TX 78626
Al
Job Details: 09/17/2020
MICROWAVE WHIRLPOOL WOC54EC0AB00 Arrived on site and inspected wall oven microwave not working.Confirmed the complaint and accessed the panel and reset the breaker.Went back inside and unit powered on and passed the 2 minute water cup test.
Near Austin, TX 78744
Jacob
Job Details: 09/17/2020
WASHER MAYTAG MVWB765FW3 "Arrived onsite for unit not putting in enough water for the detergent to to come out of the clothes. Put unit in diagnostics. Found F2E1 UI stuck button error, erased error code. Put unit in diagnostics once again. Error code did not come back. But customer says that dispenser drawer will sometimes spill out detergent. Ordered part. Rescheduled with customer.; ordrng 1 W10919352 (drawer)"
Near Pflugerville, TX 78660
David S
Job Details: 09/17/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived on site for dishwasher leaking from the drain pump. The customer showed me a video of where the dishwasher was leaking. I removed the drain pump and inspected the seal. I found the drain pump now seated all the way. I reinstalled the drain pump. And tested the unit multiple times. I placed a piece of card board under the drain pump to test for any leaks. The unit is no longer leaking. Job complete.
Near Austin, TX 78746
Scott
Job Details: 09/17/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for both compartment are room temp . Compressor not running . Ran test 40,39,38 before and after replacing Orion/ inverter . Ordering sealed system . Call to set return ; ordrng 1 SERVICEPORT and 1 UVDRIER and 1 W11393142 (COMPRESSOR ) and 1 WEIGHT3HRS"
Near Austin, TX 78745
Jacob
Job Details: 09/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived onsite for right side door seal tearing. Looked at gasket and noticed seal is tearing, cannot replace seal by itself, need to order new right hand door. Customer also said about the light in the shelves not staying lite consistently orders 2 shelves. Need authorization before returning. Office to reschedule ; ordrng 1 W10815687 (dor-fip ss) and 2 W11245713 (shelf-glas)s"
Near Round Rock, TX 78665
Cliff
Job Details: 09/17/2020
DISHWASHER AMANA ADB1500ADB3 "Arrived on site to replace previously ordered parts for dishwasher. Replaced rack wheels, pump, stop, and valve. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed."
Near Andice, TX 78628
Lou
Job Details: 09/17/2020
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site to inspect range oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My temp readings were 400, 310, 390, 311, 381 for an average temp of 358 degrees. Tested the cooktop and all burners are operating as designed. I advised the customer of my findings and no repairs needed. No gas leaks detected during service, job completed."
Near Bee Cave, TX 78738
Robert
Job Details: 09/17/2020
REFRIGERATOR KITCHENAID KRSC703HBS00 Arrived on job to determine why refrigerator not defrost. Fou the thermistor not connected to evaporator. Attached thermistor to evaporator and test all fans. No leaks detected at time of service.
Near Leander, TX 78641
Lou
Job Details: 09/17/2020
WASHER KENMORE 110.2913241 "Arrived on site to inspect washer leaking water. Upon further inspection, the customer had the unit pulled out and advised that the unit is leaking from the control area. I removed the console and placed the unit in diagnostics and tested the water valve. I found that the valve is leaking on the bottom at the harness connection. Unit was left unplugged and the water source turned off. ; ordrng 1 W11165546 (valve)"
Near Leander, TX 78641
James
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site and installed new compressor kit and condenser. Found leak in old condenser. Vacuumed system to clear and test for leaks. Unit held vacuum. Charged with 4.75oz 134a. Tested for proper operation and found unit working properly. Job complete
Near Austin, TX 78746
Luis
Job Details: 09/17/2020
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for no ice. Ran diagnostic no power to water valve during fill test diagnosed a defective pump,installed a new pump,ran diagnostics good voltage to valve however solenoid in valve not energizing,installed updated valve. Ran diagnostics all test passed.
Near Driftwood, TX 78619
Robert
Job Details: 09/17/2020
REFRIGERATOR GE GTS18GBEMRWW "Arrived on job for complaints of frost in freezer. Found the freezer door not sealed.
Near Lakeway, TX 78734
Robert
Job Details: 09/17/2020
MICROWAVE GE peb7227dl1ww Arrived on job for complaints of no power. Unplugged unit and test outlet. Outlet good plug back in and plugged back in and it stated working.
Near Georgetown, TX 78633
Al
Job Details: 09/17/2020
DRYER MAYTAG MED7230HC0 Arrived on site and inspected dryer F3E2 error code.Confirmed the complaint and removed and replaced the defective electrodes.Unit now operating properly.Job complete
Near Austin, TX 78733
Scott
Job Details: 09/17/2020
COMPACTOR WHIRLPOOL GX900QPPS6 Arrived on site for compact not working . Found start switch had failed and overlay damaged . Ordering switch and overlay . Please call to set return .; ordrng 1 W11050447 (insert) and 1 WP9871824 (switch-off)
Near Georgetown, TX 78628
Jonathan S
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for refrigerator not making ice. Inspected unit and work area. Found a few cubs in ice container. Checked ice maker mold and found cubes in mold. Performed diagnostics mode and checked ice maker fault codes. Found fault code E5 failed ice maker thermistor. Cycled ice maker and found cubes size smaller than normal. Cycled fill cycle and found fill tube frozen again. Checked RC temperature and found at 37°. Inspected fill tube heater placement. Tested fill tube resistance and found within range. Tested voltage to heater and found correct. Insulated fill tube water line to ice maker and sealed around ice maker housing. Cycled ice maker. All tested good, no water leaks detected.
Near Austin, TX 78748
Leonardo
Job Details: 09/17/2020
OVEN KITCHENAID KOSE500ESS00 "Arrived on site to test unit for unit giving error code F6E1, found unit over temp, bad sensor, replaced sensor, unit working correctly, job complete."
Near Pflugerville, TX 78660
David S
Job Details: 09/17/2020
OVEN WHIRLPOOL WOD51EC0HS02 Arrived on site for oven doors not staying open. I inspected the unit and work area. I found the unit not installed properly. I found the unit leaning back slightly due to missing the shelf that it’s supposed to be sitting on. Right now it is resting on the cabinet trim piece angled backwards. There needs to be a shelf installed that is level and flush with the cabinet trim piece. I spoke to the home builder and showed him what I found. Job complete.
Near Round Rock, TX 78681
Tommy
Job Details: 09/17/2020
DRYER WHIRLPOOL WED5100HW1 "Arrived onsite for dryer not spinning. Upon arrival checked voltage voltage tested good found belt damaged however, picked belt up from office. Returned and replaced belt. Tested unit all tested good Job completed."
Near Lago Vista, TX 78645
James
Job Details: 09/17/2020
RANGE WHIRLPOOL WFC310S0EW3 Arrived on site and tested operation. Found bake cycle not heating. Tested voltage to unit and found to be good. Tested elements and found to be good. Tested voltage to elements while bake cycle selected and found only one leg of power being sent to elements. Installed new control and tested. Unit now baking properly.. Also found left front burner getting too hot for selected temp and burners not heating evenly. Ordering cooktop again and burner kit. Also ordering left front infinite switch due to switch not cutting power to burner properly. ; ordrng 1 8195532 (cooktop WHITE) and 1 W11371990 (BURNER KIT) and 1 WP3149400 (switch-inf LF )
Near Buda, TX 78610
Leonardo
Job Details: 09/17/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to test unit for unit not heating correctly, test unit found bake electrode warped causing unit to not reignite after reaching desired temperature , replaced bake electrode, test unit, unit heats to desired temperature and reignites correctly to maintain temperature, job complete."
Near Jarrell, TX 76537
Tyler
Job Details: 09/17/2020
WASHER WHIRLPOOL WTW7500GC2 Arrived on site for washer showing a number eight on the consul upon arrival I found that the unit was functioning as it was supposed to and was turning on and cycling through each setting I went ahead and ran a diagnostic test and found that there was a F2 E1 error code indicating that you I had a stuck button which can lead to the ui not properly registering the input and causing random digits to flash. We will need to order and return with a new UI panel in order to fix issue office to reschedule due to part being out of stock; ordrng 1 W11130341 (console)
Near Lakeway, TX 78734
Robert
Job Details: 09/17/2020
MICROWAVE JENN-AIR JMW2430DP02 Arrived on job for complaints of light not working. Confirmed light not working. Ordered light. ; ordrng 1 W10886919 (lmp-basles)
Near Round Rock, TX 78665
Cliff
Job Details: 09/17/2020
MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site to diagnose a microwave that is not heating. Tested unit and found capacitor and diode shorted. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Cedar Creek, TX 78612
Andy
Job Details: 09/17/2020
REFRIGERATOR GE GFE26JMMAFES Arrived on site to install previously diagnosed controls. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near San Marcos, TX 78666
Richard
Job Details: 09/17/2020
WASHER WHIRLPOOL WETLV27HW1 Arrived onsite for the washer lid lock not working properly. Installed new lid lock and washer tested good. No leaks detected. Complete
Near Round Rock, TX 78681
Tommy
Job Details: 09/17/2020
OVEN JENN-AIR JJW2830IL01 Arrived onsite for upper blower error code. Upon arrival found upper blower no operating strongly and error code during diagnostics. Ordering control and upper blower both Ex parts Office to Reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11248652 (UPPER BLOWER) and 1 W11449303 (CONTROL)
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 09/17/2020
ICE MACHINE KITCHENAID KUIS15NRTB1 "Arrived on site for ice machine not making ice. Performed diagnostics mode and tested operation. Found water level sensor not reading reservoir when full but valve did stop. Found no operation and sensor work until compressor and condenser fan test. Tested voltage to recirculating pump and found connector to pump had corrosion and not making contact with pump(see SD-pic). Will need to replace complete wire harness to repair. ; ordrng 1 SEENOTE and 1 W10139121 (harness)"
Near Dripping Springs, TX 78620
Robert
Job Details: 09/17/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on job for issues with shaking. Ran diagnostics and found no codes. Washer unbalance so level unit and test.
Near Austin, TX 78745
Jacob
Job Details: 09/17/2020
DRYER MAYTAG MGDB765FW0 Arrived onsite for speaker to unit not chiming when unit is in use. Tested unit. Speaker was not making noise. Replaced speaker. Tested unit. Unit test good. No issues at this time. Job complete
Near Driftwood, TX 78619
Leonardo
Job Details: 09/17/2020
COOKTOP KITCHENAID KGCU463VSS01 "Arrived on site to test unit for FR burner still trying to ignite after flame already present, test unit found bad ignitor, order new RF orifice holder, also order new RF valve, ; ordrng 1 WPW10364556 (RF ORIFICE HOLDER) and 1 WPW10385582 (RF VALVE )"
Near Kyle, TX 78640
Leonardo
Job Details: 09/17/2020
DISHWASHER WHIRLPOOL WDF330PAHS "Arrived on site to test unit for unit no power, test unit found unit not plugged in completely, plugged in unit test unit, unit working correctly, job complete."
Near Austin, TX 78759
Scott
Job Details: 09/17/2020
WASHER MAYTAG MVWB765FW1 "Arrived on site to replace UI console . Found it needed main control instead. Replaced control ,ran calibration,key pad and diagnostics wash. All checked normal . No water leaks detected at time of service. Job complete."
Near Round Rock, TX 78664
Cliff
Job Details: 09/17/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site to diagnose a dryer that is not turning on. Tested unit and found bad contacts in wall outlet. Homeowner will need electrician to replace outlet to complete repairs.
Near Georgetown, TX 78633
Lou
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to inspect refrigerator ice maker icing up/reoccurring issue. Upon further inspection, I found a small sheet of ice built up under the front section of the ice bin in between the ice bin and chute. Also found evidence of water leakage from the ice maker on the fascia and water under the ice bin door near the door shelf under the ice bin. I contacted techline and spoke to Nruce and advised of my findings. Bruce has me test the dual valve at the valve going to the ice maker. I tested and got 2oz of water. Bruce advised that I should get 1.6oz-2oz of water. Bruce recommended replacing the chute, ice bin door, and ice dispenser door and provided file #7728830530. I am ordering the ice bin door, dispenser door assembly, ice chute and ice maker fascia. Office to schedule return service; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10837274 (plate) and 1 W11171728 (door-ice) and 1 WPW10553630 (escutcheon) and 1 WPW10577864 (door-ice)"