Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/25/2018
Model WRS571CIHZ00, Arrived on call for chute door leaking water from dispenser, replaced ice door but assem. Box is part of the door it is foamed in would have to replace the door to replace this part, did not see any damage to the box assem. Which is not needed, replaced ice door, water is not turned on to unit this is a model home, customer to allow for 24 to 48 hours and see if issue returns, no water leaks at time of call, call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/25/2018
Model WRS571CIHZ00, Arrived on call for chute door leaking water from dispenser, replaced ice door but assem. Box is part of the door it is foamed in would have to replace the door to replace this part, did not see any damage to the box assem. Which is not needed, replaced ice door, water is not turned on to unit this is a model home, customer to allow for 24 to 48 hours and see if issue returns, no water leaks at time of call, call complete.
We serviced a
Arrived on site for no heat in microwave found high voltage side of Appliance manager not supplying to magnetron also communication error f6 e0 from Appliance manager. Magnetron is showing in open state. Will need to replace magnetron and Appliance manage Appliance mgr-424.34
Model Mag-261.73
Near Georgetown, TX 78626
Dona
Job Details: 05/25/2018
Labor239.99 wo160 total 1002.46.
Near Austin, TX 78739
Leonardo
Job Details: 05/25/2018
Jennair cooktop right burner not igniting. JGD8430ADB Arrived on site to test unit for right front ignitor not working correctly. Test unit and found bad ignitor replaced burner head test unit and found low gas coming in to burner. Found dirty office cleaned orfice test unit and unit test good all burner working no leaks present. Replaced knob for right front burner too.
Near Round Mountain, TX 78663
Thomas L.
Job Details: 05/25/2018
Arrived on site for no dispenser pertain. Ran diagnostics tests and cleared F08e01 failure code. Reset control. Unit now operates properly without any water leaks.
Near Canyon Lake, TX 78132
Connor M.
Job Details: 05/25/2018
WRX735SDBM whirlpool refrigerator Arrived on site to install door for damage. Installed door and tested unit. Unit working properly, no leaks detected.
Near Temple, TX 76502
Mike G.
Job Details: 05/25/2018
KRFC300ESS, Arrived on site to install new freezer door handle checked unit after repair and Handle now secure checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....
Near Temple, TX 76502
Mike G.
Job Details: 05/25/2018
KRFC300ESS, Arrived on site to install new freezer door handle checked unit after repair and Handle now secure checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....
Near Round Rock, TX 78665
Chase
Job Details: 05/25/2018
WTW8500DW arrived on site and checked washer for loud noise during agitation. Enter Diagnostics and found no stored error codes. Wren manual test cycle and found agitation and spin functioning properly. Customer has a drain pan under washer which is believed to be causing excessive noise due to rubbing on the rotor. Removed drain pan from underneath unit. Instructed customer on cycle usage and importance of balanced loads. All checks good at this time, job complete
Near Georgetown, TX 78633
Jerry C.
Job Details: 05/24/2018
110.66752501 Arrived to inspect dryer door switch issue. I found the end of the paddle had broken and the switch required replacement. I removed and replaced the switch assembly and tested the unit. Operational test good, lint removed from chassis.
Near Georgetown, TX 78633
Lou
Job Details: 05/24/2018
arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found that the ice maker was not making ice. I jumped the motor at T and H and the ice maker did not operate. Also found that water was not being dispensed either. I removed and replaced the ice maker and tested and water was dispensing and the ice maker was operating as designed. No water leaks observed during service.
Near Salado, TX 76571
Dona
Job Details: 05/24/2018
Arrived on site for unit not always moving past fill part of cycle, customer stated he would have to slam door for the unit to cycle, found lid switch had come loose, causing hinge to not make connection to show lid switch was in closed position. Lined hinges and lid switch together. Unit is now running on every cycle. All water connections dry.
Near Georgetown, TX 78633
Jerry C.
Job Details: 05/24/2018
LSR8433KQ0 Arrived to instal previously diagnosed and ordered part. I removed and inspected the existing spin clutch and found it had oily debris on the friction material. I removed and replaced the clutch and tested. I noted a much improved spin torque with the replacement clutch assembly. Operational test good, no leaks observed during service.
Near Salado, TX 76571
Dona
Job Details: 05/24/2018
Arrived on site no operation, proper voltage at wall. Control not blinking, board needed hard reset and calibration. Unplugged control reseated all connections and calibrated unit. Found after reseating all connections that unit started on cycle and found no errors. Drain hose is correct length in wall. Verified operation on normal cycle. All water connections dry.
Near Austin, TX 78723
Joseph C.
Job Details: 05/24/2018
WDT720PADM2 Arrived on site for “not washing/dishes still have debris on them” complaint. Inspected unit and found sump/pump assembly faulty. Removed and replaced sump/motor assembly. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Leander, TX 78641
Chase
Job Details: 05/24/2018
MVWC200XW arrived on site to check washer with no operation and standing water in the drum. Check for error codes and Rinne test cycle. Found the cold water valve not filling properly. Removed hose at the wall and checked for pressure and it was normal. Cleaned debris from water softener out of cold water inlet screen. Tested washer and found that the cold and hot water hoses need to be replaced as they have corrosion and are seeping water. All functions of the washer check good after repair
Near Leander, TX 78641
Lou
Job Details: 05/24/2018
arrived on site to inspect cooktop burner not igniting. Upon further inspection, I found that the left rear Ignitor was bad and not igniting like it should. I had an Ignitor in my van supply and removed and replaced the Ignitor. I tested unit and unit operated as designed. No gas leaks detected during service.
Near Leander, TX 78641
Lou
Job Details: 05/24/2018
arrived on site to inspect vent hood fan not working. Upon further inspection, I found that a connection to the fan had come loose. I reconnected the wire to the fan motor and tested unit and unit operated as designed. Also found that the filter is badly covered with debris and will need to be replaced. I quoted the customer $19.25 plus tax coming out to $20.84 and a customer paid for the filter. Advised the customer that I would have the filter shipped directly to him. Job completed.
Near Leander, TX 78641
Lou
Job Details: 05/24/2018
arrived on site to inspect dishwasher leaking and the door not latching. Upon further inspection, the customer advised that the door gasket had come unattached and was hanging outside the door. He advised that the builder had put the gasket back into place. I found that the gasket had a small tear in it allowing water to leak. I removed and replaced the gasket and tested the unit. Unit operated as designed. No water leaks observed during service.
Near New Braunfels, TX 78132
Connor M.
Job Details: 05/24/2018
WMH31017FS0 whirlpool microwave Arrived on site to test unit for door issue associated with light issue. Found all switches failing. Replaced switches and interlocks. Unit working properly at time of service.
Near Austin, TX 78751
Scott
Job Details: 05/24/2018
Arrived on site for f2 error code . Turned power off . Removed and reinserted connections . Cycled power on unit was responding better then before . No repeat of error codes , both ovens and features were responding . Collected 108.24 cc. Customer is aware keypad is NLA. Job complete
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/24/2018
Model KRSC503ESS01, Arrived on call for ice maker still not making ice, found 1/2 a bin of ice produced when got to location and customer has been using ice but still not fast enough production installed main control and ui control per whirlpool tech lines instruction, customer to allow for 24-48 hours for proper ice production.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/24/2018
Model KRSC503ESS01, Arrived on call for ice maker still not making ice, found 1/2 a bin of ice produced when got to location and customer has been using ice but still not fast enough production installed main control and ui control per whirlpool tech lines instruction, customer to allow for 24-48 hours for proper ice production.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/24/2018
Model KRSC503ESS01, Arrived on call for ice maker still not making ice, found 1/2 a bin of ice produced when got to location and customer has been using ice but still not fast enough production installed main control and ui control per whirlpool tech lines instruction, customer to allow for 24-48 hours for proper ice production.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/24/2018
Model KRSC503ESS01, Arrived on call for ice maker still not making ice, found 1/2 a bin of ice produced when got to location and customer has been using ice but still not fast enough production installed main control and ui control per whirlpool tech lines instruction, customer to allow for 24-48 hours for proper ice production.
Near Austin, TX 78728
Joseph C.
Job Details: 05/24/2018
WOS51EC0AS04 Arrived on site for “door dropped and glass shattered” complaint. Inspected unit and found front glass shattered. Removed and replaced front door glass and badge. Unit is not installed and not able to test.
Near Leander, TX 78641
Chase
Job Details: 05/24/2018
WMH31017AS2 arrived on site to check microwave for leakage. Inspected door and inner liner and all checks good. Found the actual issue with unit is that it does not always shut off when the door is opened. It also gives a closed-door error frequently. Will need the microwave door switches and interlocks to repair the unit
Near Buda, TX 78610
Kevin
Job Details: 05/24/2018
Arrived on site and inspected refrigerator and found no frost pattern, Start device is clicking and Compressor would run for a few seconds and then turn off. After replacing start device compressor is now on and frost pattern is building and looks good. Requested that customer not to Fill refrigerator for at least 24 hours for it to reach temperature, no water leaks from connections at time of service, job complete.
Near Austin, TX 78757
Scott
Job Details: 05/24/2018
Arrived on site for no drain dishwasher . Found new disposer was recently installed and the DW plug wasn’t knocked out . Removed plug ran diagnostics cycle only error code was for drain . Unit performed normally . No water leaks detected at time of service . Job complete . Kitchen aid dishwasher
Near Buda, TX 78610
Kevin
Job Details: 05/24/2018
Arrived on site and found power is disconnected at breaker, replaced control board and found Oven is still not heating. I uninstalled oven from location and found TOD failed. After replacing TOD of operation has returned, job complete
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/24/2018
Model WRF954CIHZ00, Arrived on call for water leaking on bottom floor of the fresh food section, pulled all shelfs from bottom of fresh food section and found water leaking from filter head, replaced filter head and not leaking anymore after repair after running water or when not in use, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/24/2018
Model WRF954CIHZ00, Arrived on call for water leaking on bottom floor of the fresh food section, pulled all shelfs from bottom of fresh food section and found water leaking from filter head, replaced filter head and not leaking anymore after repair after running water or when not in use, call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 05/24/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the fan motor and tested unit. Unit,operated as designed and the was no more rattling. Job completed.
Near Cedar Park, TX 78613
Lou
Job Details: 05/24/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the cooktop, the rubber feet on the grates oven sensor and control. Tested unit and unit operated as designed. No gas leaks detected during service. Job completed.
Near Seguin, TX 78155
Connor M.
Job Details: 05/24/2018
WOS51EC7AS03 whirlpool oven Arrived on site to test unit for burning food on bottom. Found pcb temp reading almost 20 degrees above room temp. Sensor has been replaced. Calibrated unit down 30 degrees. Unit working properly. If issue persists control will be needed.
Near Austin, TX 78738
Brandon
Job Details: 05/24/2018
Arrived on site for part hanger, I defrosted the unit with my steamer and replaced all parts unit tested good. Water lines were dry at time of service.
Near Killeen, TX 76542
Dona
Job Details: 05/24/2018
Found open start device and faulty control not sending voltage to start device, causing unit not to cool. Replaced control and start device, verified unit is starting to cool. Instructed customer to wait 24 hours before loading for full cool. All water connections dry.
Near Pflugerville, TX 78660
Joseph C.
Job Details: 05/24/2018
WTW4816FW2 Arrived on site for “backfilling out of standpipe onto floor” complaint. Inspected unit and found, after filling unit with water, that standpipe was not receiving water at an acceptable rate. Unit would fill standpipe and would have to unplug and replug unit. Did this over ten times on one tub full of water. Home drain system has restriction and needs to be addressed by licensed plumber. Calibrated unit and unit is performing as designed.
Near Austin, TX 78758
Scott
Job Details: 05/24/2018
Arrived on site for fridge not cooling properly . Customer states it would cool down periodically Ran temp checks fresh 47,freezer 10 . Compressor is running all the tome , very hot to touch . High side line is hot but is much cooler the further away. Ordering compressor w10507884,evap w11256565,Uv dry wpw10143759, service port . Return 6/1. Wp French door
Near Austin, TX 78758
Scott
Job Details: 05/24/2018
Arrived on site for dryer not starting .found door switch and push to start not working . Replaced door switch . Checked all thermostats and fuses as well as heater , all checked normal . Will need to order pts switch WPW10446920. Please call customer to set return visit . Dryer
Near Cedar Park, TX 78613
Chase
Job Details: 05/24/2018
WCG51US0DS00 arrived on site to check cooktop for yellow flames. At time of service all Flames check good. They were full, blue and correct height. Inform customer that humidifier or gas supply could cause yellowing of flames. Inspected regulator and supply line and they checked good
Near Lakeway, TX 78734
Paul
Job Details: 05/24/2018
Whirlpool Oven Model RB270PXYB2. Arrived onsite for the wall oven with the lower oven light burning out quickly. Mr stated that he couldn’t get a bulb to go in it anymore. I found the threads in the socket arced and burned up. I replaced the light socket assembly and tested it. The light is working as designed. Call complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/24/2018
Model MVWB835DW1, Arrived on call for f6 e2 error, unit stopped in mid cycle and will not turn back on, found 120 ac volts to main control and light is flashing on main control, will need tl console, called office and spoke to Sara and was transferred to someone and was instructed we have autho to install tl console, installed console and know unit is coming on and checked for other error codes and got f0 e3 which is over load error, instructed customer on loading of washer and soap usage, no water leaks after repair, call complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/24/2018
Model MVWB835DW1, Arrived on call for f6 e2 error, unit stopped in mid cycle and will not turn back on, found 120 ac volts to main control and light is flashing on main control, will need tl console, called office and spoke to Sara and was transferred to someone and was instructed we have autho to install tl console, installed console and know unit is coming on and checked for other error codes and got f0 e3 which is over load error, instructed customer on loading of washer and soap usage, no water leaks after repair, call complete.
Near Luling, TX 78648
Connor M.
Job Details: 05/24/2018
WTW7500GW0 whirlpool washer Installed both parts and calibrated unit. Unit working properly, no leaks detected.
Near Austin, TX 78731
Luis
Job Details: 05/24/2018
Refrigerator-replaced condenser fan motor
Near Austin, TX 78745
Kevin
Job Details: 05/24/2018
Arrived on site and found timer is not advancing. After replacing timer dryer will now end a cycle properly. No lint buildup in unit cabinet at time of service, job complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/24/2018
Model RED4516FW0, Arrived on call for dryer does not start intermittently and when it does runs for about 5-10 min and then turns off, found that dryer will not power on at all, found l1 only has 36 ac volts at outlet which will not allow dryer to turn on, tenant will instruct landlord to call electrician to verify if outlet is bad or if breaker is bad, no parts needed, call complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/24/2018
Model RED4516FW0, Arrived on call for dryer does not start intermittently and when it does runs for about 5-10 min and then turns off, found that dryer will not power on at all, found l1 only has 36 ac volts at outlet which will not allow dryer to turn on, tenant will instruct landlord to call electrician to verify if outlet is bad or if breaker is bad, no parts needed, call complete.
Near Kingsland, TX 78639
Thomas L.
Job Details: 05/24/2018
Arrived on site for him improper ice dispensing and heavy frost in freezer section. Found that the top left section of the freezer gasket needed heat adjusting. Corrected gasket gapping. Also found the dispenser to be dispensing as designed. All water connections were dry.
Near Leander, TX 78641
Lou
Job Details: 05/24/2018
arrived on site to inspect open door error on microwave. Upon further inspection, I found that opening the door to the microwave and the light would sometimes not come on. I could duplicate the "open door" error code. I removed and replaced the switches and interlocks and tested unit. Unit operated as designed. Job completed.
Near Killeen, TX 76543
Dona
Job Details: 05/24/2018
Auger motor and impeller are seized together, not allowing unit to come apart to replace seized motor. Will need to replace plastic divider, with spacer, impeller and motor upon return. Customer can only meet tech on a Monday reschedule date of 6/4/18. All water connections dry. Old motor would not go back into unit. As it is fully disassembled with technician trying to get shaft out of motor. Taped wires pink and white off, so that customer is still able to use ice maker to produce ice, customer is aware of motor not being on unit. Customer is not using auger. Discussed with CS. Dw needs to be mandatory tech. Sarah assisted. All water connections dry.
Near Austin, TX 78744
Kevin
Job Details: 05/24/2018
10:43: KB there 5/24 THU, 9:51 to 10:31, Arrived on site and found A mixed load of bath towels and clothing in washer, ran a shortened test load and found load is unbalanced. Removed all clothing and ran each function independently through manual cycle and everything is working properly and washer spins correctly. Re-loaded same mixed clothing and was able to balance it. Inform department management of findings the resident is not on location and could not reach them by telephone. No water leaks from connections at time of service, job complete.; Job Cmpltd, snapped 1 QuickPics
Near Austin, TX 78744
Kevin
Job Details: 05/24/2018
5/24/18 11:20: KB there 5/24 THU, 9:24 to 9:50, Arrived on site and inspected the dryer and cut off has failed, After replacing cut off all function has returned to dryer. Also found no airflow when vent hose is connected to wall. Recommended to customer that apartment maintenance be contacted and vent be clean/cleared to the exterior of the building before attempting to operate the dryer. No Lint buildup in unit cabinet at time of service, Job complete.; Job Cmpltd, snapped 2 QuickPics **** HISTORY FROM PRIOR JOBS **** --------------------
Near Austin, TX 78744
Kevin
Job Details: 05/24/2018
Arrived on site and inspected freezer and found several ball bearings on left slide are either missing or loose. Replaced both sliders and brackets and removed all ice from interior. Freezer door will now close properly, job complete
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 05/24/2018
Model WRF736SDAM12, Arrived on call for ice maker not making ice, found ice maker has a e2 error for ice maker which is ice maker never returned back to home position after several attempts, cycled ice maker and is very noisey, will need ice maker and main control and also when cycled fill to ice maker got no water fill will order dual valve, will need autho., office will reschedule with customer.
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 05/24/2018
Model WRF736SDAM12, Arrived on call for ice maker not making ice, found ice maker has a e2 error for ice maker which is ice maker never returned back to home position after several attempts, cycled ice maker and is very noisey, will need ice maker and main control and also when cycled fill to ice maker got no water fill will order dual valve, will need autho., office will reschedule with customer.
Near Austin, TX 78734
Brandon
Job Details: 05/24/2018
Arrived on site for dryer making noise, I replaced dryer repair kit, unit tested good. Vent was clear at time of service.
Near Austin, TX 78733
Luis
Job Details: 05/24/2018
Refrigerator-replaced failed auger motor added adhesive to gaps in ice chute
Near New Braunfels, TX 78130
Connor M.
Job Details: 05/24/2018
WRT549SZDM01 whirlpool refrigerator Arrived on site to test unit for leaking in freezer. Found fill tube clogged with ice. Defrosted fill tube and removed excess ice. Unit working properly, no leaks detected.
Near Kingsland, TX 78639
Thomas L.
Job Details: 05/24/2018
Arrived on sit for no ice condition. Found failed condenser fan motor and Noisey compressor. Removed and replaced both. Tested unit. All water connections were dry.
Near Liberty Hill, TX 78642
Lou
Job Details: 05/24/2018
arrived on site to install previously diagnosed and ordered parts. Unit was in the process of defrosting and there was a small amount of ice buildup on the evaporator. I had to steam the remaining ice away before replacing the parts. Once the ice was removed, I removed and replaced the Evap fan motor/thermistor and Evap cover. I found that the drain tube had a small gap approximately 1/8 inch from the bottom of the unit. I used manufacturer approved silicone and sealed the gap. Return the unit to its space and tested and a the unit tested good. All water was cleaned up at the end of service and no water leaks observed at the end of service.
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 05/24/2018
Model MVWC555DW1, Arrived on call for call says transmission is bad, checkd for error codes and found no error codes, ran auto test and all checked good, then found water coming from under washer from gear case, will need gearcase and cam and belt, unit has a parts coverage no service/labor coverage, svc/labor tl280 189.99 plus tax 15.67 which = 205.66 customer approved est., installed gear case, cam and belt, ran auto test and found in spin it sounds like a rubbing noise which is not normal, will reorder gearcase, skyped office parts and talked to Sarah and will reschedule for 5/29/18
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 05/24/2018
Model MVWC555DW1, Arrived on call for call says transmission is bad, checkd for error codes and found no error codes, ran auto test and all checked good, then found water coming from under washer from gear case, will need gearcase and cam and belt, unit has a parts coverage no service/labor coverage, svc/labor tl280 189.99 plus tax 15.67 which = 205.66 customer approved est., installed gear case, cam and belt, ran auto test and found in spin it sounds like a rubbing noise which is not normal, will reorder gearcase, skyped office parts and talked to Sarah and will reschedule for 5/29/18
Near Austin, TX 78732
Paul
Job Details: 05/24/2018
KitchenAid Microwave Model KMHS120ESS0. Arrived onsite for the microwave giving an open close door message. Ms stated that sometimes the light will not come on when the door is opened. Ms also stated that sometimes the unit will not start after the door is closed. I found the door switches failing and coming apart. I replaced the door switches and interlocks. I tested the unit and it is working as designed. Call complete.
Near Waco, TX 76705
Mike G.
Job Details: 05/24/2018
MEDC500VW0, Arrived on site for unit not heating checked unit and found that the all fuse checked good and found that heating element is has shorted out replaced heating element and found that vent tube from wall to unit does not have a clamp at the wall and unable to clamp vent tube to wall vent keeps falling off customer will need to replaced vent tube unit is not heating and has good air flow unit checked fine at this time....
Near Waco, TX 76705
Mike G.
Job Details: 05/24/2018
MEDC500VW0, Arrived on site for unit not heating checked unit and found that the all fuse checked good and found that heating element is has shorted out replaced heating element and found that vent tube from wall to unit does not have a clamp at the wall and unable to clamp vent tube to wall vent keeps falling off customer will need to replaced vent tube unit is not heating and has good air flow unit checked fine at this time....
Near Round Rock, TX 78665
Steve C.
Job Details: 05/24/2018
Arrived on site for the ice is melting and leaking water from the dispenser. Found the ice box fan is working properly. Found the ice door is no sealing properly. Replaced the ice door and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 05/24/2018
WMH73521CS5 Arrived on site for “no heat” complaint. Per my previous diagnosis, removed and replaced control, fan and mounting hardware. Remounted unit. Unit is performing as designed.
Near New Braunfels, TX 78130
Connor M.
Job Details: 05/24/2018
MVWX655DW1 maytag washer Arrived on site to test unit for not getting all the water out of materials at end of cycle. Found this only happens on heavy loads. No error codes stored. Instruct customer on proper loading techniques. No leaks detected.
Near Austin, TX 78728
Cliff
Job Details: 05/24/2018
Whirlpool refrigerator WRF555SDFZ05. Arrived on site to diagnose a refrigerator that is leaking from the ice dispenser. Found separator has come apart inside refrigerator, but is not broken, causing ice door not to close. Reassembled separator assembly and tested unit. Found all is functioning properly at this time. No leaks found at time of service.
Near New Braunfels, TX 78130
Connor M.
Job Details: 05/24/2018
MFI2570FEZ03 maytag refrigerator Arrived on site to test unit for water lekaing into ice bin. Found fill funnel on icemaker clogged with ice. Removed ice and tested. Ice bin has been damaged due to being froze up. Will need to replace. Please ship ice bin direct to customer. Unit working properly, no leaks detected.
Near Canyon Lake, TX 78133
Daniel A.
Job Details: 05/24/2018
WFW92HEFW0 Washer not unlocking. Ran diagnostic. Error code F5E3 for lock not unlocking. Replaced door lock. Checked water inlet and drain hoses. No leaks detected. Normal operation after service
Near Copperas Cove, TX 76522
Dona
Job Details: 05/24/2018
Found electronic control was locked not allowing unit to heat. Found all 4 knobs are breaking apart not allowing element to turn on or off, spoke with Melissa she approved to D2C 4 knobs to customer. Customer will install knobs. All operations check good, temperatures check good. Instructed customer on how to use the machine.
Near Kempner, TX 76539
Dona
Job Details: 05/24/2018
Found electronic control was locked not allowing unit to heat. Found all 4 knobs are breaking apart not allowing element to turn on or off, spoke with Melissa she approved to D2C 4 knobs to customer. Customer will install knobs. All operations check good, temperatures check good. Instructed customer on how to use the machine.
Near Georgetown, TX 78628
Steve C.
Job Details: 05/24/2018
Near Manor, TX 78653
Joseph C.
Job Details: 05/24/2018
WRT318FZDB02 Arrived on site for “bulbs keep blowing out” complaint. Inspected unit and found bulb receptacle faulty. Removed and replaced receptacle. Unit is performing as designed. No leaks detected, at time of service. Recommend customer lower top shelf by one notch, to prevent possible contact with bulb.
Near Liberty Hill, TX 78642
Lou
Job Details: 05/24/2018
Arrived on site to inspect dishwasher not operating. Upon further inspection, I placed the unit in diagnostic mode and tested. Unit operated as designed. Customers complaint was that no water was coming into the unit. I verified the water connection under the sink. I verified voltage to to water valve also. I ran the unit in diagnostics again with customer present and the unit operated as designed. No water leaks observed during service.
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 05/24/2018
Model WFG710H0AH1, Control panel cracked in 3 places and made a cracklings sound and flames came out of control panel, was not able to repeat symptom and found no burned parts or harness in back or under cook top and checked all functions on key pad on control panel and all is working, per office cosmetic is not covered, took pics of behind control panel and front control panel, instructed customer cosmetic issue is not covered under extended warranty, control panel 101.60, svc/labor co160 189.99 which = 291.59 plus tax 24.06 which =315.65, customer does not want to repair cosmetic issue. No gas leaks at time of call, call complete. Did take pics of behind control panel and front of control panel and see not functional part failure which caused cosmetic issue. Instructed customer unit is safe to use.
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 05/24/2018
Model WFG710H0AH1, Control panel cracked in 3 places and made a cracklings sound and flames came out of control panel, was not able to repeat symptom and found no burned parts or harness in back or under cook top and checked all functions on key pad on control panel and all is working, per office cosmetic is not covered, took pics of behind control panel and front control panel, instructed customer cosmetic issue is not covered under extended warranty, control panel 101.60, svc/labor co160 189.99 which = 291.59 plus tax 24.06 which =315.65, customer does not want to repair cosmetic issue. No gas leaks at time of call, call complete. Did take pics of behind control panel and front of control panel and see not functional part failure which caused cosmetic issue. Instructed customer unit is safe to use.
Near Killeen, TX 76549
Dona
Job Details: 05/24/2018
R4317449 service pointer, Reverse air flow between the freezer and refrigerator compartments during the compressor off cycle may occur on refrigerators with manually controlled dampers. Under certain conditions this reverse air flow may cause frost and or ice to build up in the air distribution ducts resulting in excessive interior moisture, causing ice bucket to create excessive moisture by the point of not allowing for ice to dispense. Will need service kit showing as discontinued AHS will need to locate part. Motor will need to be replaced as unit is becoming weak due to numerous freezing up conditions. All water connections dry. Melissa assisted.
Near Driftwood, TX 78619
Brandon
Job Details: 05/24/2018
Arrived on site for part hanger, I replaced control board, I calibrated the unit, tested good. Water lines were dry at time of service.
Near Belton, TX 76513
Mike G.
Job Details: 05/24/2018
MEDB725BW0, Arrived n site to install new belt for motor to blower wheel checked and cleaned out all lent found from unit and tested unit and unit is heating and now has good air flow unit checked fine at this time....
Near Belton, TX 76513
Mike G.
Job Details: 05/24/2018
MEDB725BW0, Arrived n site to install new belt for motor to blower wheel checked and cleaned out all lent found from unit and tested unit and unit is heating and now has good air flow unit checked fine at this time....
Near Austin, TX 78724
Joseph C.
Job Details: 05/23/2018
WOC54EC0AS04 Arrived on site for “counts down 22 seconds and does not heat” complaint. Per my previous diagnosis, removed and replaced magnetron and inverter. Tested unit. Unit is performing as designed.
Near Austin, TX 78758
Scott
Job Details: 05/23/2018
Arrived on site for no heat dryer unit with tumble but not heat up. Found high limit cut off had failed, also some of the ceramic retainers on heater had cracked . Replaced fuses and heater element . Cleaned lint out , no lint buildup at times of service . Unit is now heating and cycling properly . Job complete .
Near Austin, TX 78758
Scott
Job Details: 05/23/2018
Arrived on site for dishwasher not washing . Found wash motor had completely failed . Replaced sump and motor . Ran diagnostics all checked good . Nonwater leaks detected at time of service . Job complete
Near Austin, TX 78758
Scott
Job Details: 05/23/2018
Arrived on site for oil spraying from stator . Found rotor damaged . Bearing had completely failed . Replaced bearing and rotor . Tested unit all checked good . No water leaks detected at time of service
Near New Braunfels, TX 78130
Connor M.
Job Details: 05/23/2018
ED5LTAXVL00 whirlpool refrigerator Arrived on site to install parts for repair. Installed socket, drain tube and defrosted unit. Ice bin damaged and needs to be replaced. Ship ice bin direct to customer. Unit working properly, no leaks detected.
Near New Braunfels, TX 78130
Connor M.
Job Details: 05/23/2018
GS773LXSS whirlpool range Installed all parts and tested unit. Unit working properly.
Near Leander, TX 78641
Lou
Job Details: 05/23/2018
arrive on site to inspect damaged tub ring. Upon further inspection, I found that the tub ring was badly damaged and needed to be replaced. Also found that the unit was badly centered and the right side of the basket was rubbing against the tube causing it to be out of balance. I found that the unit was installed with rubber adaptor feet that would not allow the unit to be centered correctly. I removed the adaptor feet and centered the unit. I removed and replaced the tub ring and tested the unit on high spin. Unit tested good. I placed the unit in diagnostics and tested. Unit operated as designed. .no water leaks observed during service.
Near Leander, TX 78641
Lou
Job Details: 05/23/2018
arrived on site to install previously diagnosed and ordered part. Removed and replaced the damper control. Tested unit and unit operated as designed. No water leaks observed during service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 05/23/2018
Arrived on site for no ice condition. Found icemaker contacts for valve fill were open. Replaced icemaker and new unit filled correctly and no water leaks were present.
Near Georgetown, TX 78628
Thomas L.
Job Details: 05/23/2018
Removed and replaced icemaker due to stalled motor.
Near Temple, TX 76502
Dona
Job Details: 05/23/2018
Arrived on site for noise and heavy movement in cycle. inspected rotor, stator, suspension rods and electrical. Found no signs of wear or burning. Ran unit through cycle with clothing found during wash cycle that unit is counting down too quickly, skipping the rinse and stalling to go into a spin cycle, causing unit to go heavily off balance and not completing the cycle. Will need to replace the electronic control and console. Jordan assisted with parts. Control is an expart office will reschedule customer when part arrives. All water connections dry.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/23/2018
Model NTW4516FW1, Arrived on call for screeching and roaring noise from washer when running and oil under the washer, found water coming down from under gear case found seal is bad and gear case is bad, replaced gear case and belt and checked operation and no leaks after repair and found no error codes after diag or before it and then ran calibration all checks good, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/23/2018
Model NTW4516FW1, Arrived on call for screeching and roaring noise from washer when running and oil under the washer, found water coming down from under gear case found seal is bad and gear case is bad, replaced gear case and belt and checked operation and no leaks after repair and found no error codes after diag or before it and then ran calibration all checks good, call complete.
Near New Braunfels, TX 78130
Connor M.
Job Details: 05/23/2018
WRV986FDEM01 whirlpool refrigerator Arrived on site to test unit for water leaking from behind. Found when icemakers fill the secondary inlet valve in rear of unit would leak from output. Replaced valve and tested unit. Unit working properly, no leaks detected.
Near , TX 78617
Joseph C.
Job Details: 05/23/2018
MVWB835DW3 Arrived on site for “makes rattling and thumping sounds during spin cycle” complaint. Inspected unit and found F0E3, F0E5 and F9E2 error codes. Found connections good, to drain system. Instructed customer on proper load sizes and procedures for when unit is out of balance. No leaks detected, at time of service.
Near Austin, TX 78737
Brandon
Job Details: 05/23/2018
Arrived on site for dryer making noise, found dryer needed idler and belt, I replaced the dryer repair kit tested good. I did also find a small crack in the drum, customer did not want to replace at this time.