Near Austin, TX 78726
Steve C.
Job Details: 11/13/2018
MICROWAVE KITCHENAID KHHC2090SSS3 "Arrive on site for the unit is not heating. Tested the unit and found the unit will need a new magnetron. Will need a second man for the next visit to drop down the unit.Quoted the customer for the magnetron .
Near Lakeway, TX 78734
Cliff
Job Details: 11/13/2018
COOKTOP JENN-AIR JID4436ES0 Worked on site to replace control and power filter for cooktop blower. Replaced both parts and found LED driver assembly still not operating. LED driver will need to be replaced to complete repairs. I am also re-ordering main control and filter in case one is faulty. All three parts to be replaced at the same time to prevent cross electrical shorting. Return date is set for 11/20/18.; ordrng 1 W10913302 (cntrl-elec) and 1 W10913306 (transformr) and 1 WPW10716816 (cntrl-elec)
Near Austin, TX 78721
Joseph C.
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for “unit not cooling” complaint. Inspected unit and found defrost drain blocked with backing foam. Ice had built up on top of evaporator, as if from sealed system leak. Removed blockage and reassembled unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78725
Joseph C.
Job Details: 11/13/2018
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for “dishes not drying” complaint. Inspected unit and found to be performing as designed. Indicated to customer that plastic bodied dishwashers will collect moisture on walls, due to their design. No leaks detected, at time of service."
Near Austin, TX 78724
Joseph C.
Job Details: 11/13/2018
DRYER WHIRLPOOL WED7500GC0 "Arrived on site for “dryer door not staying closed” complaint. Per previous diagnosis, removed and replaced dryer door. Unit checks good. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Georgetown, TX 78628
Jerry C.
Job Details: 11/13/2018
OVEN WHIRLPOOL KODE500ESS02 KODE500ESS02 Arrived to instal previously diagnosed and ordered part. I verified the button misreads and removed and replaced the UI. I cleared all errors and tested. Operational test good.
Near Georgetown, TX 78633
Jerry C.
Job Details: 11/13/2018
REFRIGERATOR GE GSH25JSXNSS GSH25JSXNSS Arrived to instal previously diagnosed and ordered parts. I removed and replaced the door closer cams and tested. Door closing action greatly improved and the doors close as designed. No leaks observed during service. From prior service: quoted the customer for the hinge cam and thimble for the three remaining cam parts. Warranty applied to labor.
Near Georgetown, TX 78633
Jerry C.
Job Details: 11/13/2018
MICROWAVE WHIRLPOOL WOC54EC0AS04 "WOC54EC0AS04 Arrived to inspect temperatures. I tested at 350 and the unit claimed preheat at 358 and climbed out to 370. 304, 410. I found temperature swings too large and the sensor will require replacement. The unit was not fully seated into the cabinet and there will be adjustment required to correct. Please schedule for 2 hours and GCO please. Office to order 4x mounting screws, grommets and leveling feet.; ordrng 4 BLACKMOUNTINGSCREWSRESEARCH (BLACK MOUNTING SCREWS )s and 4 W10759525 (grommet)s and 4 W10821321 (foot-level)s"
Near Georgetown, TX 78633
Jerry C.
Job Details: 11/13/2018
MICROWAVE WHIRLPOOL WOC54EC0AS04 WOC54EC0AS04 Arrived to inspect noise. I found the cooling fan for the microwave very noisy. I removed and replaced the fan and tightened chassis hardware. Operational test good.
Near Pflugerville, TX 78660
Wesley
Job Details: 11/13/2018
MICROWAVE WHIRLPOOL WMH73521CS6 Arrived on site and repaired lighting circuit with control. All checks good. Unit is now operating as designed. All checks good.
Near Pflugerville, TX 78660
Wesley
Job Details: 11/13/2018
DISHWASHER KITCHENAID KDTE104ESS1 Customer cancelled work order upon arrival. No reason given.
Near Austin, TX 78703
Scott
Job Details: 11/13/2018
DRYER WHIRLPOOL WED7500GW0 "Arrived on site ,replaced facia . Tested unit , all checks good . No lint build up at time of service . Job complete ."
Near Spring Branch, TX 78070
Diego G.
Job Details: 11/13/2018
WASHER GE GHWN4250DWW "Arrived on site. Check for spinning issues. Found unit not shutting off on spin cycle. Called tech-support and they recommend replacing main control board. Replaced main control board and cycle, all functions tested OK. No leaks present. Job complete"
Near Spring Branch, TX 78070
Diego G.
Job Details: 11/13/2018
WASHER GE GHWN4250DWW "Arrived on site. Check for spinning issues. Found unit not shutting off on spin cycle. Called tech-support and they recommend replacing main control board. Replaced main control board and cycle, all functions tested OK. No leaks present. Job complete"
Near Spring Branch, TX 78070
Diego G.
Job Details: 11/13/2018
WASHER GE GHWN4250DWW "Arrived on site. Check for spinning issues. Found unit not shutting off on spin cycle. Called tech-support and they recommend replacing main control board. Replaced main control board and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/13/2018
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site.Replaced fill tube heater and icemaker. Cycled icemaker, all functions tested OK. No leaks present. Job2645"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/13/2018
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site.Replaced fill tube heater and icemaker. Cycled icemaker, all functions tested OK. No leaks present. Job2645"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/13/2018
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site.Replaced fill tube heater and icemaker. Cycled icemaker, all functions tested OK. No leaks present. Job2645"
Near Austin, TX 78741
Kevin
Job Details: 11/13/2018
DRYER MAYTAG MEDB835DW4 "Arrived on site and inspected dryer and found error code for no communication between the CCU and user interface, after replacing user interface all function has returned to the dryer. No lint found in cabinet at time of service, job complete"
Near Austin, TX 78703
Scott
Job Details: 11/13/2018
WASHER WHIRLPOOL WFW96HEAU0 "Arrived on site for leaking washer . Found water will spray from flow meter and diverter valve . Ordering flow meter ,diverter valve . And hoses for those . No other water leaks detected at time of service . Please call to set return visit . ; ordrng 1 W10239955 (hose) and 1 W10239956 (hose) and 1 W10538825 (hose) and 1 WPW10110225 (flowmeter) and 1 WPW10239942 (valve DIVERTER )"
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/13/2018
COOKTOP JENN-AIR CVGX2423B Arrived on site and replaced all burn or switches. All burners no operate properly. Discussed the newness and the tightness of the new burners switches with both of the Mr. and the Mrs. customer.
Near Austin, TX 78749
Kevin
Job Details: 11/13/2018
DRYER WHIRLPOOL WED7000DW2 "Arrived on site and found error code F4E4 for restricted airfow, Found no airflow through lint screen. Removed vent hose connected to the wall and airflow has returned. Apartment maintenance will need to clean/clear vent to exterior of building. Office has credit card on file for service visit fee. Discussed vent cleaning with apartment management, job complete."
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/13/2018
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site. Check for error code issues. Found error code F8E3 for overflow issues. Verified no kinks in pressure switch hose. Will need pressure switch sensor main board and displayed to be replaced. Office to reschedule; ordrng 1 W10448876 (switch-wl) and 1 W10911023 (CONSOLE ) and 1 W11201293 (CONTROL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/13/2018
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site. Check for error code issues. Found error code F8E3 for overflow issues. Verified no kinks in pressure switch hose. Will need pressure switch sensor main board and displayed to be replaced. Office to reschedule; ordrng 1 W10448876 (switch-wl) and 1 W10911023 (CONSOLE ) and 1 W11201293 (CONTROL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/13/2018
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site. Check for error code issues. Found error code F8E3 for overflow issues. Verified no kinks in pressure switch hose. Will need pressure switch sensor main board and displayed to be replaced. Office to reschedule; ordrng 1 W10448876 (switch-wl) and 1 W10911023 (CONSOLE ) and 1 W11201293 (CONTROL )
Near Austin, TX 78749
Kevin
Job Details: 11/13/2018
WASHER WHIRLPOOL WTW4855HW1 arrived on site and inspected washer and found no error codes. Ran all functions in manual diagnostic with and without a load of clothes and all functions are operating properly. Customer is not happy with the way this washer functions in comparison to her previous 20 year old washing machine. It is operating as designed and intended. No replacement of parts or adjustment can change the noises it makes during operations. Spoke with tech line Sr7723419903
Near Austin, TX 78749
Kevin
Job Details: 11/13/2018
DRYER MAYTAG MEDB725BW0 "Arrived on site and disassemble dryer and removed all lid from interior, inspected belts and fan blade and they are operating properly. Reassembled dryer and found it is heating properly and raised up to 255° on the highest setting. Dryer is tumbling properly, airflow exiting the dryer is good, and drum is tumbling correctly. No further adjustment a replacement of parts Ken change operation. Job complete."
Near Austin, TX 78737
Kevin
Job Details: 11/13/2018
DISHWASHER GE PDW7880V00SS "Arrived on site and found dishwasher tub is full of water, there is no RO system sharing the drain connection. Replaced inlet valves as it is Blakely stuck open. No water leaks from connections at time of service, job complete."
Near Salado, TX 76571
Al
Job Details: 11/13/2018
DISHWASHER WHIRLPOOL DU1100XTPS6 "Arrived to inspect (LIGHT KEEPS ON FLASHING, BLINKING ON "CLEAN" AND WONT TURN OFF--WATER COMES IN TO UNIT) verified the complaint and ran the unit through diagnostic test mode. Customer did admit to using PODS in DW. Was advised not to use pods. Unit had excessive foam from pod use. Unit had 14 ohms during the continuity test. I ran the test again and the clean light did not blink while on this service call. All lines were dry at the time of service."
Near Austin, TX 78748
Kevin
Job Details: 11/13/2018
OVEN WHIRLPOOL WFC310S0ES1 "Arrived on site and sound left front element receptacle is burnt out, will need a new receptacle to correct issue.; ordrng 1 814399 (receptical,surf.unit)"
Near Belton, TX 76513
Al
Job Details: 11/13/2018
WASHER WHIRLPOOL WTW7800XW2 "Arrived to inspect (WILL START CYCLE AND GIVE ERROR F51, THEN WILL NOT GO INTO CYCLE). Confirmed the F51 error code then removed and replaced the sensor (WPW10178988) ran the washer through diagnostic test mode and the unit passed. The customer advised that during the spin cycle the washer sounds like a loud turbine. The customer loaded the washer with laundry to try and reproduce the sound. I ordered the BEARING KIT & BEARING. no leaks observed at the time of service. Office to order above parts; ordrng 1 W10435302 (BEARING KIT ) and 1 W10447783 (BEARING )"
Near Austin, TX 78717
Paul
Job Details: 11/13/2018
MICROWAVE WHIRLPOOL WMH73521CS4 Arrived onsite for the microwave with a no heat condition. I found the magnetron defective because one of the magnets had come loose. I replaced the magnetron and tested the unit. The unit is putting out 1000 watts and is working as designed. Call complete. Use Authorization # WH9GRH9DPL1.
Near Dripping Springs, TX 78620
Robert
Job Details: 11/13/2018
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on job for complaints of no power. Found the electrical supply to dishwasher burned. Replaced wire nuts and test. No leaks detected.
Near Blanco, TX 78606
Robert
Job Details: 11/13/2018
RANGE JENN-AIR JES9860CAB01 Arrived on job for complaints of noise from fan. Found bearing on motor bad. Will need to replace motor. Replaced motor and test
Near Austin, TX 78729
Paul
Job Details: 11/13/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for the refrigerator with some frosting in the FC and the doors not aligned. I found some ice crystallizing in the FC and explained to me that this is coming from wet product getting loaded in the FC. I found the chassis to liner sealed and the door gasket sealing correctly. There was no frost around the door, on the rails, or on the evaporator cover. I did find the toe grill not snapping on the left side and causing the door not to close all the way if it fell down. Need to replace the toe grille to complete service. I explained to the customer how to adjust the feet to get the doors even. Ordering W10911309 GRILLE-FRT. RS for Mon 11/19.; ordrng 1 W10911309 (GRILLE-FRT)"
Near Burnet, TX 78611
Thomas L.
Job Details: 11/13/2018
WASHER GE GTW330ASK3WW Arrived on site or unit not cycling. Tested unit and found that the lid lock strike was not securely tightened to the lid. Tightened loose lid lock strike screws and tested unit. All operations are normal. All water connections are dry.
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/13/2018
OVEN WHIRLPOOL WOD51EC0AB01 Arrived back on site for heat complaints. Calibrate unit +25 and tested good.
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Arrived on site for control and therm replacement R&R control and therm tests good.
Near Kingsland, TX 78639
Thomas L.
Job Details: 11/13/2018
ICE MACHINE KITCHENAID KUIC15NHZS0 UNit is ready for delivery to customers home.; schdld next appmnt for 11/16 FRI !
Near Round Rock, TX 78681
Tyler B.
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 "Arrived on sote for frozen puddle in freezer. Found drain clogged, cleared drain and replaced with updated tubeTube-Customer already has leave behind info from prior visits"
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/13/2018
REFRIGERATOR KITCHENAID KFIV29PCMS00 "Arrived on site for ice level sensor replacement R&R sensor and no light, found wiring inside door damaged will need new left door. Need CNOTE office reschedule. Customer asked for Tyler in future ; ordrng 1 LW10564751 (dor-fip ss)"
Near Round Rock, TX 78681
Tyler B.
Job Details: 11/13/2018
DISHWASHER KITCHENAID KDTE334GBS0 "Arrived on site for no wash complaint. Found wash motor not pumping, R&R pump an motor and tests good ,no leaks on site"
Near , TX 78653
Joseph C.
Job Details: 11/13/2018
DRYER WHIRLPOOL WED4815EW1 Arrived on site for “drum not turning” complaint. Inspected unit and found belt to be broken. Removed and replaced belt and tensioner. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/13/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replaced evaporator motor harness. Positioned thermistor in correct spot and added silver tape. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/13/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replaced evaporator motor harness. Positioned thermistor in correct spot and added silver tape. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/13/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replaced evaporator motor harness. Positioned thermistor in correct spot and added silver tape. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site. Check for icemaker issues. Found loose connection on icemaker harness. Re-position and reconnected connector to icemaker and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site. Check for icemaker issues. Found loose connection on icemaker harness. Re-position and reconnected connector to icemaker and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site. Check for icemaker issues. Found loose connection on icemaker harness. Re-position and reconnected connector to icemaker and cycled, all functions tested OK. No leaks present. Job complete"
Near Pflugerville, TX 78660
Wesley
Job Details: 11/13/2018
DISHWASHER MAYTAG MDB8959SAS1 Arrived on site and found unit wheels falling off of bottom rack. Replaced all 4. All else checks good. Unit is operating as designed. Advised against too much soap due to sudsing symptom.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 11/10/2018
MICROWAVE WHIRLPOOL WMH31017AS4 Arrived on site to test unit for light staying on. Test unit and found board not opening relay to turn power off.
Near Georgetown, TX 78633
Steve C.
Job Details: 11/10/2018
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrive on site for the unit is not making ice. Tested unit and found the external drain pump continues to turn on and off and resetting the ice machine. Unit needs a new external pump. Quoted the customer for the external pump
Near Killeen, TX 76541
Arthur B.
Job Details: 11/10/2018
REFRIGERATOR WHIRLPOOL WRF535SMHB00 Arrived onsite for customer complaint of frost building up on upper portion of FC door. Found center of door is warped causing warm air to enter. Advised customer of door order and will take 6-8 weeks. OF to R/S. All water connections were dry at time of service.; ordrng 1 12977878BQ (dor-fip blk)
Near Killeen, TX 76541
Arthur B.
Job Details: 11/10/2018
WASHER WHIRLPOOL CAE2745FQ0 Arrived onsite for customer complaint of balance ring sitting on bottom of inner tub. Removed top and found inner basket welds had separated causing basket to wobble all over tub. Unit will need new inner basket and return with balance ring and tub ring. OF to R/S. Property manager to mark unit OUT OF ORDER at this time. All water connections were dry at time of service.; ordrng 1 W10738339 (basket inner)
Near Kyle, TX 78640
Leonardo
Job Details: 11/10/2018
COOKTOP GE JGB630DEF2BB Arrived on site to test unit for LR burne rnot igniting. Test unit and found broken ignitor. Replaced ignitor test unit and unit test good. No leaks present LR burner igniting right away. Job complete
Near Driftwood, TX 78619
Leonardo
Job Details: 11/10/2018
OVEN WHIRLPOOL WOS51EC0AS01 Arrived on site to test unit for unit over cooking. Test unit and found sensor at room temperature to be 90 degrees. Replaced sensor test sensor at room temp and sensor at 69 degrees. Test unit by heating to 350 and unit test good.
Near Cedar Park, TX 78613
Lou
Job Details: 11/10/2018
DISHWASHER KITCHENAID KDTE204DSS0 "arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics and tested and it showed error codes 7/1, 6/6, 6/4. I clear3d the codes and continued with testing. At the end of diagnostics, using a cup of water, I poured the water onto the element and nothing happened.
Near Florence, TX 76527
Steve C.
Job Details: 11/10/2018
WASHER GE GTW460ASJ9WW "Arrived on site for the unit is not working properly. Called GE tech line and found there is a lid lock error. Did several tests at the control and advise to replace the control, motor, lid latch and valve. Office will need to reschedule the customer. Also advise the customer to get a new water hoses due to the cold water hose is leaking and currently turned off the water to the unit.; ordrng 1 WH01X27954 (LID LOCK) and 1 WH49X25376 (1/3 hp motor and nut)"
Near Copperas Cove, TX 76522
Steve C.
Job Details: 11/10/2018
DISHWASHER KITCHENAID KUDS30IXSS7 "Arrived on site for the unit is not washing properly. Tested the unit and the sump and motor is weak. Also found the wheels for the upper rack are broken. Unit needs a new adjuster kit, and sump motor. Customer wants a pm appointment. ; ordrng 1 CNOTE (PM APPOINTMENT ) and 1 W10712394 (adjuster)"
Near Driftwood, TX 78619
Leonardo
Job Details: 11/10/2018
OVEN WHIRLPOOL KOCE500ESS07 Arrived on site to replaced ui. Replaced ui and display working correctly. Test unit and unit working as designed unit getting to 350. Job complete no damaged found on new ui.
Near Austin, TX 78702
Scott
Job Details: 11/10/2018
DRYER WHIRLPOOL WED75HEFW0 Arrived on site for noisy dryer . Found back brackets needed tightening . Dryer is sounding quieter now . No lint build up at time of service . Job complete
Near Austin, TX 78728
Cliff
Job Details: 11/10/2018
REFRIGERATOR MAYTAG MFF2558FEZ02 Arrived on site to diagnose the refrigerator that is making abnormal noise when running. Tested unit and found a back panel of the freezer Vibrating due to fan motor movement. Installed mastic on cover to prevent vibration against fan motor housing. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78132
Robert
Job Details: 11/10/2018
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on job for complaints of third rack falling. Found the track broken at rollers. ; ordrng 1 W10913628 (track) and 1 W10914507 (track)
Near Austin, TX 78726
Paul
Job Details: 11/10/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for the refrigerator with the bypass cap stuck in the filter housing. I found the bypass cap very hard to turn but was able to remove it and I installed the customers filter. There were no water leaks present at the time of service. Call complete.
Near Bertram, TX 78605
Jerry C.
Job Details: 11/10/2018
REFRIGERATOR WHIRLPOOL WRT138FZDB00 "WRT138FZDB00 Arrived to inspect no cool in rc. I found the evaporator fan had failed and I removed and replaced it. I found and sealed larg gapped areas within the fc and rc door openings. Operational test good, no water connections to unit."
Near Taylor, TX 76574
Tyler B.
Job Details: 11/10/2018
DRYER MAYTAG MEDX6STBW0 Arrived on site for no power found fuse blown. R&R fuse and tested good fuse
Near , TX 78633
Steve C.
Job Details: 11/10/2018
COOKTOP WHIRLPOOL WCG51US6DS00 Arrived on site for the unit flames are orange. Tested the unit and found the tips of the flame is orange. Called Whirlpool sr#7723400826 JK and advise due to construction there’s dust or moisture in the gas line. Advise customer to call gas company. Unit ignites and heats properly. No gas leak present.
Near Belton, TX 76513
Al
Job Details: 11/10/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived to inspect water no filling and draining. Verified complaint and ran the washer through diagnostic test mode. During the test, it was found the cold water side was not filling as pure as the hot water lines. I R/R the valve (W11210459) and tested the unit. The unit operated as designed. All water lines were dry at the time of service. JOB COMPLETE."
Near New Braunfels, TX 78130
Robert
Job Details: 11/10/2018
DRYER MAYTAG MEDB835DW4 "Arrived on job to replace overlay. After replacement of overlay. Test dryer, operation normal."
Near Austin, TX 78730
Cliff
Job Details: 11/10/2018
REFRIGERATOR KITCHENAID KSSC48FJS00 Arrived on site to diagnose a refrigerator with a torn door gasket. Found door gasket tearing due to normal wear and tear causing air leak in unit. Replaced RC door gasket and advised homeowner on non cosmetic non-coverage on shelves. No further functional failuresfailures were found at this time and no water leaks were found at time of service.
Near Austin, TX 78704
Wesley
Job Details: 11/10/2018
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site and found bin frozen in place and icemaker overproducing. Replaced icemaker and removed bin. Bin is damaged due to ice build up. Shipping bin d2c. ; ordrng 1 D2C and 1 W10911314 (ice-contnr)
Near Copperas Cove, TX 76522
Steve C.
Job Details: 11/10/2018
DRYER WHIRLPOOL WED6600VW0 Arrived on site for the unit is not heating. Tested the unit and found the heating element does not have continuity. Replace the element and test the unit. Unit heats up properly and advise customer to clean air vents every six months.
Near Killeen, TX 76549
Steve C.
Job Details: 11/10/2018
DRYER WHIRLPOOL LE8860XWQ0 Arrived on site for the unit is not heating. Tested the unit and found no heat is present and has proper voltage. Found the cut off fuse has no continuity and is defective. Replace the cut off fuse and tested the unit. Unit is working properly and advise customer to clean air vents every six months.
Near New Braunfels, TX 78132
Robert
Job Details: 11/10/2018
DRYER GE DCVH680EJ1WW Arrived on job to replace top bearing and slides. After replacement of parts test heat and air flow. Operation and noise level normal.
Near Austin, TX 78701
Wesley
Job Details: 11/10/2018
COMPACTOR GE UCG1680LSS Arrived on site and found unit compactor drawer stuck an unscheduled out from closed. Cannot be budged. Compactor unit wedged into cabinet. Unable to safely access due to unable to uninstall unit. Advised customer that unit must be uninstalled for service to take place. ; saved tckt
Near Canyon Lake, TX 78133
Robert
Job Details: 11/10/2018
REFRIGERATOR KENMORE 253.4450961 Arrived on job to replace fuse gasket. After replacement of gasket test for good seal . No leaks detected
Near Austin, TX 78702
Luis
Job Details: 11/10/2018
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Arrived on site for cooling issue. Per customer unit defrosted in freezer. At time of visit unit cooling correctly food frozen. Ran diagnostics on sensors all passed ran fan test both passed checked bimetal passed. Through diagnostics changed defrost setting to basic which will allow unit to run through a defrost after 8hrs of compressor run time
Near Austin, TX 78757
Wesley
Job Details: 11/10/2018
WASHER WHIRLPOOL WFC7500VW2 Arrived on site and switch replacement did not change symptom. Ordering control and MCU to repair. 2 man 2 hours. ; ordrng 1 2MAN (2 HOURS) and 1 WPW10192965 (cntrl-elec) and 1 WPW10192966 (cntrl-elec)
Near , TX 78610
Kevin
Job Details: 11/10/2018
MICROWAVE WHIRLPOOL WMH31017HS "Arrived on site and sound lower flat is rattling and making contact with air vent, correct it slapped a microwave is no longer rattling during operation. Job complete."
Near Cedar Park, TX 78613
Lou
Job Details: 11/10/2018
WASHER MAYTAG MVWC415EW1 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the water inlet valve due to the cold valve being open and no cold water entering the unit. I tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 11/10/2018
WASHER WHIRLPOOL WTW4816FW2 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the lid lock assembly due to previously diagnosing it as showing no continuity on 11/07/18. I tested the unit and it operated as designed. No water leaks observed during service, job completed. When I arrived, the water to the unit was turned off. Once I was finished with service/repair, I turned the water back off."
Near Austin, TX 78749
Kevin
Job Details: 11/10/2018
DISHWASHER KITCHENAID KUDS40FVSS3 "Arrived on site and found wash motor has failed, after replacing ran a diagnostic cycle and dishwashers operating properly. No water leaks from connections at time of service, job complete."
Near Austin, TX 78704
Luis
Job Details: 11/10/2018
REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on site for failed compressor. Removed failed compressor installed new compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Unit cooling down correctly
Near Austin, TX 78726
Lou
Job Details: 11/10/2018
DISHWASHER KITCHENAID KDFE104DSS0 "arrived on site to inspect dishwasher making loud noises. Upon further inspection, I placed the unit in diagnostics and tested with no error codes in the beginning. While the unit was dispensing water into the tub, the customer advised that they could hear the noise which was the diverter moving into place. I advised the customer that the noise was normal. The unit operated as designed with no error codes at the end. No water leaks observed during service, job completed."
Near Canyon Lake, TX 78133
Robert
Job Details: 11/10/2018
REFRIGERATOR KITCHENAID KBSN608EPA01 Arrived on job for complaints of warm in refrigerator. Found the freezer temperature good but 64 in refrigerator. No air flow. Pulled evaporator cover and found return air vent blockage defrost vent and placed air blocked on side of evaporator in correct place . No leaks detected.
Near Austin, TX 78746
Luis
Job Details: 11/10/2018
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for unit not dispensing ice. At time of visit unit working correctly removed auger shaft, removed extra space for shaft,reinstalled shaft tested ice dispenser unit working correctly."
Near Cedar Park, TX 78613
James
Job Details: 11/10/2018
MICROWAVE WHIRLPOOL WMH31017AB5 Arrived on site and found bulb under unit has failed. Removed bulb and installed new. . Unit working properly. Job complete
Near Austin, TX 78745
Kevin
Job Details: 11/10/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Took multiple pictures. Arrived on site and inspect refrigerator and could not find any water, customer has a picture of when they arrive to the office in the morning of water on the floor in front of the refrigerator. Currently ice bin is full, cycled icemaker and refilled it and no extra water is visible. Removed ceiling panel and dispense water and no extra is visible. Fresh food evaporator is not frosted over and the bottom of the fresh food section and the freezer section as I have any frost or water. Took multiple pictures. Inspected compressor drain pan and it is also dry. Could not duplicate customer experience could not find any source of water leaking, or evidence of power turning off so ice melts overnight. Discussed issue with tech line and CS and no recommendation can be made. No water leaks from connections at time of service, job complete"
Near Austin, TX 78703
Wesley
Job Details: 11/10/2018
DRYER WHIRLPOOL WED7500VW2 Arrived on site and tested dryer for repeat symptom of snagging and marking. Determined dryer to be operating properly and advised that markings appeared to come from foreign object and not from dryer. All checks good.
Near Austin, TX 78739
Luis
Job Details: 11/10/2018
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for broken wires on fill tube heater and damaged hinge cover. Replaced left side fresh food door,hinge cover and side panel ui due to panel getting damaged from removal. Checked door seal good tested dispenser good ."
Near Austin, TX 78732
Cliff
Job Details: 11/10/2018
ICE MACHINE WHIRLPOOL KUIC15POZP0 Arrived on site to diagnose a ice machine that is not working. Found watervalve coil open. Valve will need to be replaced to complete repairs. Return date set for 11/15/18.; ordrng 1 W10881366 (valve)
Near Austin, TX 78732
Cliff
Job Details: 11/10/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to diagnose a refrigerator that is not cooling. Found compressor damaged by freon leak in RC evap. RC evaporator, compressor, filter dryer, and process terrible all need to be installed to complete repairs. Office will need to have repairs authorized and set return date for three hour job.; ordrng 1 8201675 (compressor) and 1 CNOTES (NEEDS AUTHO) and 1 CNOTES (3 HOUR JOB) and 1 SF8404 (VALVE) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"
Near Austin, TX 78752
Wesley
Job Details: 11/10/2018
WASHER WHIRLPOOL WTW5000DW1 Arrived on site and replaced cap. Unit is now operating as designed.
Near Austin, TX 78732
Cliff
Job Details: 11/10/2018
REFRIGERATOR JENN-AIR JS42SEDBDA arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found evaporator drain pan heater failed causing overflow and drain pan. Drain pan will need to be replaced to complete repairs. Set returned it for 11/15/18 and advised homeowner to thaw unit 24 hours prior to service
Near Austin, TX 78753
Wesley
Job Details: 11/10/2018
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Sr 7723408138 spoke with Ed. Repeat frozen and broken diffuser. Replaced diffuser. Per ed sealed freezer and replaced diffuser then set freezer to 3f. All checks good. Unit is now operating as designed.
Near Austin, TX 78729
Paul
Job Details: 11/10/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived onsite for the dishwasher with an F2E2 fault code and it not starting. I found all of the buttons on the console beeping. I killed power to the control for a few minutes, reapplied power, then tried to enter diagnostics but the fault reappeared. I explained to the tenant that the control would need to be replaced to further troubleshoot
Near Marble Falls, TX 78654
Jerry C.
Job Details: 11/10/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "WDF520PADM7 Arrived to inspect leak. The unit was leaking and the front right corner of the door. I found the door incorrectly adjusted and contacting the cabinet. I corrected door mounting and adjusted the cabinet accordingly. Operational test good, no leaks observed during service."
Near Marble Falls, TX 78654
Jerry C.
Job Details: 11/10/2018
REFRIGERATOR KITCHENAID KRMF706ESS00 "KRMF706ESS00 Arrived to instal parts. I found the issue was debris, a screw, lodged within the rc drain tube. Multiple attempts to dislodge the debris from the top failed and the debris required dislodging from the bottom of the tube. I corrected a mismounted ice maker housing and sealed cabinet gapping. I leveled and squared the chassis and height matched the doors. Operational test good, no leaks observed during service."
Near Horseshoe Bay, TX 78657
Jerry C.
Job Details: 11/10/2018
ICE MACHINE KITCHENAID KUID508ESS1 "KUID508ESS1 Arrived to inspect no ice. I found the upper part of the water supply line had came loose of the distributor. I corrected and secured it with a zip tie and tested. Operational test good, no leaks observed during service. Warranty service applied due to prior service on supply tube."
Near Austin, TX 78729
Paul
Job Details: 11/10/2018
COOKTOP WHIRLPOOL JGD8430ADS Arrived onsite for the cooktop with an ignitor that broke and fell inside the unit and also has a gas smell. I found the front right burner needs to be replaced. If the screws break off + ORIFICE HOLDER ASY. I also explained that the screw in the other burners could possibly also break off when trying to remove them. Ms stated to go ahead and see what happens. I was able to remove the screw in both left burners but the RR burner screws broke off and the RF screws were stripped out.