Service History 910 - Appliance Express

We serviced a

WHIRLPOOL DRYER

Model WET4027HW0

Near Austin, TX 78752

Scott

Job Details: 06/07/2021

"Arrived on site for not heating properly . Ran air flow and temp checked . With and with out vent hose on . Found unit is heating properly , also found air flow restriction. Recommended having vents cleaned . Job complete ."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Marble Falls, TX 78654

Cliff

Job Details: 06/07/2021

Arrived on site to replace dispenser motor for refrigerator. Replaced part and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL DRYER

Model WED5800SW0

Near Manor, TX 78653

Matthew

Job Details: 06/07/2021

"Arrived onsite for dryer making loud noise. Upon inspection found failed bearings and frayed belt. Used repair kit and replaced pulley, bearings and belt. Tested unit and unit is functioning properly. No noise at this time."

We serviced a

WHIRLPOOL WASHER

Model WTW5800SW0

Near Manor, TX 78653

Matthew

Job Details: 06/07/2021

"Arrived onsite for washer not spinning clothes out. Tested unit and found issues in agitation and spin cycle. Checked motor and coupling and both were were working. Noticed basket off center so removed agitator for inspection. Removed agitator and found basket failed and split at basket shaft. Spanner nut is also seized. Unit will need complete rebuild. Due to conditions would need new outer tub , inner basket, gearcase, drive, break and clutch and all associated parts. . ; ordrng 1 3360629 (gear case) and 1 63849 (tub-outer) and 1 8575076A (dispenser asy) and 1 W10389328 (basket & bal ring) and 1 W10814296 (gasket) and 1 WP3354845 (clip) and 1 WP358237 (screw) and 1 WP389140 (drive block) and 1 WP3951744 (agitator) and 1 WP8543666 (washer) and 1 WPW10074580 (agitator cap)"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Hutto, TX 78634

Jimmy J.

Job Details: 06/07/2021

"Arrived on site for DURING SPIN CYCLE JUST ROCKS BACK AND FORTH NO SPINNING AND GRINDING SOUND JUST DURING ADJUTATION. Placed in diagnostics and F2E1, F6E2 came on. Bothe error codes are communication errors between UI and control. Ran auto diagnostics and completed all cycles except agitation. Found wash plate was loose and not seated properly.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Austin, TX 78745

Jacob

Job Details: 06/07/2021

"Arrived onsite for controls acting weird. Looked at the unit and found that the plug is sharing a 4 plug outlet, went ahead and replaced control. Called tech line, and reported findings for the plug issue. Said that the unit needs to be on a dedicated circuit. Said to refer the customer the owners manual to see that the it calls for a dedicated circuit for the unit to run properly. Spoke with Chris got sr#7730931670. Didn?t test the unit as the customer wanted to wait until they got it on a dedicated circuit. No issues at this time. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW2

Near Austin, TX 78756

Scott

Job Details: 06/07/2021

"Arrived on site ,replaced dryer door switch . Unit isn?t hooked up to any power source or water . Job complete"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Austin, TX 78749

Kevin

Job Details: 06/07/2021

"Arrived on site and replaced Gearcase diagnosed on previous visit, also used slider. After replacement washer is operating properly. Ran a diagnostic cycle to confirm operation, job complete"

We serviced a

WHIRLPOOL OVEN

Model WFE320M0JS0

Near Leander, TX 78641

Justin

Job Details: 06/07/2021

"Arrived on site for an oven not working. Upon arrival the customer stated that the cooktop will work, but the oven will not heat. I checked voltage at the wall and found the correct voltage. I then gained access to the terminal block and found the correct voltage. I found the harness in good shape too. I unplugged the unit and ohmd out both elements and the fuse. All ohmd out good. I then plugged the unit back in and started preheating for bake. I checked voltage while baking and found none going to either elements. This indicates a faulty control. I am ordering the control and will need to return to install. Office to reschedule.; ordrng 1 W11528352 (Control)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PLRU1778ES5

Near Austin, TX 78734

Robert

Job Details: 06/07/2021

Arrived on job for complaints of temperature issues and noise. No noise detected at time of service. Found the inner door and gasket damaged not allowing a good seal will need both replace to complete and authorization. ; ordrng 1 216953600 (panel-inner door) and 1 5304507206 (gasket-door)

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Austin, TX 78730

David Z

Job Details: 06/07/2021

"Arrived on site to install parts diagnosed by previous tech to resolve no spin. Replaced stator to resolve. Tested unit and verified all proper function through diag cycle.

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS0

Near San Marcos, TX 78666

Noah D

Job Details: 06/07/2021

"Arrived on site to inspect unit for not closing correctly, upon inspection found the unit was bent on right side causing issues with closing, replaced both of the hinges and all functions returned. Tested multiple times. Complete"

We serviced a

FRIGIDAIRE MICROWAVE

Model FFMV164LSA

Near Belton, TX 76513

Tyler

Job Details: 06/07/2021

(CS) Arrived on site for microwave still tripping breaker after previous repairs. Upon arrival disassembled front interface and tested the 3 micro switches. Found middle switch was impacted and was not opening. Ran continuity and ohms test and both failed when door was opened and closed. Replaced the switch then reassembled and tested unit and found it functioning as designed. Call complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS1

Near Liberty Hill, TX 78642

Tommy

Job Details: 06/07/2021

Arrived onsite for dishwasher rusted. Upon arrival found unit interior left side of stub damaged and rusted. Ordering tub replacement office to reschedule upon receiving.; ordrng 1 WPW10681506 (Tub)

We serviced a

FRIGIDAIRE FREEZER

Model FFU17FC4AW0

Near Lago Vista, TX 78645

Justin

Job Details: 06/07/2021

"Arrived on site for a freezer with frost around the door. Upon arrival the customer stated that he replaced the gasket himself already and it only got a little better. Upon further inspection I found the bottom left side of gasket misshaped and not installed into the door properly. I tried to install the gasket, but I found the liner cracked and not holding the gasket.

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS00

Near Marble Falls, TX 78654

Cliff

Job Details: 06/07/2021

Arrived on site to diagnose an ice machine that is not turning on. Found faulty float in external drain pump. Pump will need to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W10825875 (Drain pump)

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Georgetown, TX 78626

Lou

Job Details: 06/07/2021

"Arrived on site to install previously diagnosed and ordered part. Due to the dispenser leaking and over service pointer #W11481731, with the help from a 2nd tech, we removed the dryer from the top of the washer and I removed and replaced the dispenser and tested. Placed the dryer back in position on top of the washer and tested the dryer and both units are operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW1

Near Lakeway, TX 78734

Robert

Job Details: 06/07/2021

Arrived on job for complaints of not starting cycle. Enter diagnostics and the start button not working. Will need to replace console.

We serviced a

WHIRLPOOL DRYER

Model WED4900XW2

Near Austin, TX 78739

Robert

Job Details: 06/07/2021

Arrived on job for complaints of noise. Found the tensioner damaged will need to be replaced. Possibly motor will also be needed. ; ordrng 1 4392065 (dryer repair kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Manor, TX 78653

Scott

Job Details: 06/07/2021

"Arrived on site for not making ice . Found harness in door damaged . Ran ohm on water line heater getting 7 ohms , getting correct voltage to connection . Called tech line sr#7730932866. Ordering freezer door . No water leaks detected at time of service ,call to set return ; ordrng 1 LW11026425 (FZ DOOR SS )"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Wimberley, TX 78676

Andrew

Job Details: 06/07/2021

"Arrived on site to test unit for not heating. Found L1 on terminal was not properly tightened causing a break in voltage preiodically. Element, cutoff, thermal fuse all tested good. Tightened terminal nut properly and tested unit. Unit works as designed. Found unit is not receiving proper ventilation. Removed vent hose and showed customer how unit is supposed to vent. Advised customer have venting cleaned prior to using unit to prevent further damage. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ

Near Austin, TX 78758

Wesley

Job Details: 06/07/2021

Arrived onsite and found unit had made only a few batches of ice. Possible freezing as only trickle came through. However icemaker has e5 error. Ordering icemaker to repair. Returning with valve and tube heater. ; ordrng 1 W11294907 (Ms)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Leander, TX 78641

Kayman

Job Details: 06/07/2021

Arrived onsite for dishwasher not powering on. Upon inspection I found one of the wires at the junction box not secured and not making a connection. I secured both connections and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Austin, TX 78759

David Z

Job Details: 06/07/2021

"Arrived on site to diagnose refrigerator that was losing cooling in both compartments. Checked pressures at compressor. Found 103 psi high side and -15 low with unit running, indicating low charge. Removed evap cover panel and found a large amount of ice buildup at the suction line and very top row of evaporator, with almost no frost pattern. Ordering evaporator, compressor, dryer and access valve. Hit unit with black light but could not find any UV dye. Office to schedule sealed system with appropriate weight. ; ordrng 1 W10317014 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W10913906 (Access valve) and 1 WPW10143759 (Dryer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LTAXVL00

Near Austin, TX 78745

Luis

Job Details: 06/07/2021

"Arrived on site for no ice. Ran diagnostics on icemaker passed,fill tube frozen,checked dispenser no water with filter removed,jumped water valve no water flow from valve,disconnected water source to unit no water. Diagnosed customer will need a plumber to fix the issue of no water to refrigerator and customer will need to defrost unit after water issue is resolved

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Austin, TX 78704

Jacob

Job Details: 06/07/2021

"Arrived onsite for unit not draining out all the way and customer was not used to the controls. Tested unit saw that some water was still in the unit. Upon further inspection. Found that the connector for the drain motor was not connected, not making contact. Re connected connector. Unit started to to drain. No issues at this time. Also customer needed help with controls on the unit as she was very frustrated with how to use the unit. Helped customer. No leaks at this time. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW1

Near Smithville, TX 78957

Matthew

Job Details: 06/07/2021

Arrived onsite for washer not draining. Upon inspection found washer is draining. Unit will not spin completely on select load. Normally heavy towels or bulky sheets. Ran diagnostics and found no stored error codes. Ran auto test and all passed. Check suspension and seemed slightly loose. The heavier loads may be causing an off balance load and stopping the cycle from completing the final spin. Ordering set of suspension rods. Office to reschedule.; ordrng 1 W10780044 (suspension)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Austin, TX 78702

Luis

Job Details: 06/07/2021

Arrived on site for no ice and freezer not cooling correctly. Found freezer evaporator incased in ice ran icemaker diagnostics no error diagnosed a defective defrost thermistor. Defrosted evaporator replaced fan assembly that includes thermistors.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Bastrop, TX 78602

Matthew

Job Details: 06/07/2021

"Arrived onsite for refrigerator noise complaint. Upon arrival could not hear abnormal sound. Tested fans and dampener and were good. Customer stated noise coming from compressor compartment. Accessed compartment to inspect. Connected fridge to amp meter and recorded 5.6amps at startup, leveled off at 3.9 amps. Compressor seemed to be running fine. No issues with cooling at this time . Did notice lines that could potentially vibrate against each other and applied pads to limit sound. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Austin, TX 78726

David S

Job Details: 06/07/2021

Arrived on site for washing machine making a noise and not sense filling right. I inspected the unit and work area. I found coins stuck in the wash plate. I filled the unit with water and put it through a agitation cycle and heard no noise. I gained access to the gearcase and found the gear case leaking oil and the cam covered in oil. I replaced the gear case and cam. I calibrated the unit and ran it through a diagnostics cycle. The unit now operates as designed. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Austin, TX 78747

Jacob

Job Details: 06/07/2021

Arrived onsite to replace wire harness. Replaced harness. Power restored to the unit. No issues at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model MVW7230HC0

Near Leander, TX 78645

Justin

Job Details: 06/07/2021

Arrived on site for a washing machine not getting water and making a loud noise. Upon arrival the customer stated the unit would not fill enough and showed me a picture of the water level. I walked him through the service pointer for water level and advised him that was working as designed. He also stated that the unit would make a loud noise at the beginning and provided a video. In the video you could hear a loud rattle almost as if it had a spring/slider issue. I manually moved the agitator and wash plate and found both working and sounding as designed. I put the unit into diagnostics mode and found stored error code F0E3 for overload. I advised the customer on how to properly load the unit. I then ran a test cycle and found it running through as designed with no abnormal sound. I then individually activated each component and toggled shifter. I could not replicate the sounds. I called techline and spoke to Andrew and received SR# 7730935957. Andrew advised replacing the slider. Ordering the slider and office will need to reschedule.; ordrng 1 W10734521 (Slider)

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HES

Near Austin, TX 78746

Luis

Job Details: 06/07/2021

"Arrived on site for cooling complaint. Customer have to defrost unit,removed evaporator checked continuity on heater and bimetal good diagnosed main control not running through a self defrost cycle

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Austin, TX 78747

Luis

Job Details: 06/07/2021

Arrived on site for no cool. Clicking noise from compressor compartment diagnosed a defective start device installed a new start device powered unit on compressor powered on. ; used 1 8201786 (Start device) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJZ00

Near Austin, TX 78703

Luis

Job Details: 06/07/2021

"Arrived on site for no cool in fresh food section. Found evaporator incased in ice,ran diagmosticsheatermpowered on,called tech support per tech support ohmed out evaporator thermistor diagnosed a defective thermistor

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Dripping Springs, TX 78620

Brandon

Job Details: 06/07/2021

. ; ordrng 1 W11116420 (Outer door panel) and 1 Cnote (Office to reschedule)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Austin, TX 78704

Jacob

Job Details: 06/07/2021

Arrived onsite for unit not draining. Tested unit. Unit would not drain. Put unit in diagnostics. Got F9E1 drain motor F8E2 inlet water. Called tech line. Said to check the pump as the pump was getting 120v. Said to replace pump or if there a piece of steal mesh that came out of the sump and motor that it may need to be replaced if it has broken and possibly getting the drain motor stuck. spoke with Joel got sr#7730935100. Saw that the metal chopper blades had broken in half and was causing the drain motor to not turn. Replaced drain motor. Tested unit. Unit tested good. No leaks at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM03

Near Pflugerville, TX 78660

Wesley

Job Details: 06/07/2021

Arrived onsite to vacant unit and found accessible. Found unit operating well. Replaced thermistor in case of test sensing issues. All else checks good. Notified maintenance of arrival.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW04

Near Georgetown, TX 78626

Jonathan S

Job Details: 06/07/2021

"Arrived on site for refrigerator not cooling and dripping water on dispenser tray. Inspected unit and work area. Found freezer door making abnormal noise when opening and closing. Inspected door cam and found bad terminal connection to door. Correct connector and added zip tie to keep connected. Found unit now running as designed. Spoke with customer on user care guide. All tested good, no water leaks detected."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lago Vista, TX 78645

Justin

Job Details: 06/07/2021

"Arrived on site for a washing machine with visibly broken parts. Upon arrival the customer stated that he thought the agitator was broken due to it not spinning properly. He also felt the tub itself sagged to low. I advised the customer that the tub suspension was as designed and had no issues. I put the unit into diagnostics mode and found stored error codes F7E9 for motor fault, F0E3 for overload, and F0E5 for off balance load. I then ran a diagnostics cycle and it ran through as designed. I then individually activated each component and found all working as designed. I gained access to the rotor and removed it. I found the rotor, stator, and slider in good condition. I found the tub and wash plate moving separately. I then gained access to the control and found the J3 connector to the motor frayed and possibly intermittently grounding out. I ohmd out the motor and found it good. Per tech sheet I will be replacing the control. Ordering lower harness to return and install as well. Office to reschedule.; ordrng 1 W11419171 (Control) and 1 W11130936 (Lower Harness)"

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIC18PNZS0

Near Leander, TX 78641

Justin

Job Details: 06/07/2021

Arrived on site for a ice machine not making ice. I put the unit into diagnostics mode and found the evap thermistor open. I found all other components working as designed. I ohmd out the thermistors and found the bin thermistor good. I found a bad evap thermistor needing to be replaced and a possible bad control. Ordering parts and office will reschedule. No leaks observed at the time of service.; ordrng 1 W11123917 (Harness) and 1 W10893341 (Control)

We serviced a

MAYTAG WASHER

Model MHW8000AG0

Near Austin, TX 78758

Wesley

Job Details: 06/07/2021

Arrived onsite and found low flow error. Replaced the inlet valve to repair which corrected low flow from the cod water. However hot water is weak from the house pressure. Advised customer on status and valve replacement. All else checks good. Advised customer to have plumber check the hot water.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Leander, TX 78641

Kayman

Job Details: 06/07/2021

Arrived onsite for refrigerator leaking from ice maker. Upon inspection I found the water turned off at the wall. I found what looked like some calcium trails at the dispenser but they were dry. I turned the water on and tested function of both the dispenser and ice maker. I could not find any leaks on the unit and this time and it is working as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW2

Near Leander, TX 78641

Kayman

Job Details: 06/07/2021

Arrived onsite for washer leaking detergent onto the floor. Upon inspection I found a small puddle of detergent on the floor on the dispenser side of the unit. Being a stacked unit I removed the front of the bellow to inspect the dispenser hose. I found the hose disconnected from the tub and the detergent going straight down to the floor. I secured the hose re secured the bellow and tested. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.

We serviced a

KITCHENAID OVEN

Model KEMC308KSS0

Near Georgetown, TX 78626

Jonathan S

Job Details: 06/07/2021

"Arrived on site for oven not heating. Inspected unit and work area. Tested broil and bake and found no heat. Found cooling fan not coming on. Put in self clean and fan was not operating. Powered unit off at circuit breaker and measured resistance on TOD and found opened. Measured resistance on fan and found at 15 ohms. No able to test voltage safely and will need 2nd tech due to uninstall (see SD-QUICKPIC).

We serviced a

KENMORE DRYER

Model 796.69002

Near Georgetown, TX 78626

Jonathan S

Job Details: 06/07/2021

"Arrived n site for dryer intermittently heating and check vent light on. Tested operation and verified failure. Found unit heating and check filter light flashing only in beginning of cycle as reminder. Check vent light was not on at time of service. Unit did heat durning testing. Disassembled dryer, measured resistance on thermistor at 7.9 K ohms and element at 19.9 ohms. Found lint buildup inside unit and lint screen needs to be cleaned. Service and labor to clean lint from unit. Customer will need to clean lint screen. Disassembled lint screen housing and removed lint. Removed lint from interior with shop vac. Assembled unit and tested operation. All tested good.

We serviced a

WHIRLPOOL WASHER

Model RTW4516FW2

Near Austin, TX 78749

Kevin

Job Details: 06/07/2021

"Arrived on site and inspected washer and found pressure hose on control is loose, after resetting it, found no saved error codes ran a calibration, and ran all functions in manual diagnostic and everything is working properly. Started a load of clothing on normal cycle and it is washing properly. Discussed correct loading procedure and correct detergent usage with homeowner. No water leaks from connections at time of service, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Liberty Hill, TX 78642

Tommy

Job Details: 06/07/2021

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit drawers and Deli control. Job Completed. Unit is now operating as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Austin, TX 78758

Scott

Job Details: 06/07/2021

"Arrived on site ,replaced actuator. Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Leander, TX 78641

David S

Job Details: 06/07/2021

Arrived on site to install previous diagnosed parts. We gained access to the friction pads and replaced them with new. We tested the door I front of the customer and he approved . Job complete ; O-emld tckt

We serviced a

JENN-AIR ICE MACHINE

Model JIM159XYRS0

Near Cedar Park, TX 78613

David S

Job Details: 06/07/2021

"Arrived on site for possible sealed system repair. We put the unit into diagnostics and tested the condenser fan. We found it running. We gained access to the compressor and dryer. I punctured the dryer and found the system full of refrigerant. I evacuated the system and installed a new compressor, non-UI dryer, and a access valve. I pulled a vacuum on the system and found no vacuum leaks. I put a measured charge into the system and found it holding. We reassembled the unit. And found the evaporator forming a frost pattern. Job complete."

We serviced a

AMANA RANGE

Model AER6303MFB2

Near Manor, TX 78653

Matthew

Job Details: 06/07/2021

Arrived onsite to replace previously diagnosed parts. Replaced outer door glass and name plate. Tested unit and unit is functioning properly. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Austin, TX 78704

Luis

Job Details: 06/07/2021

"Arrived on site for door handle issues. Found set screws loose,removed handle tightened set screws installed handle checked door operation good

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Georgetown, TX 78628

Lou

Job Details: 06/07/2021

"Arrived on site to inspect washer wont stop filling. Upon further inspection, I placed the unit in diagnostics and checked for error codes and found none. Tested the unit in diagnostics and it operated as designed. Customer advised that the unit wont stop filling Keith water in the Quick Wash Cycle. I tested in Quick Wash and the unit filled accordingly. I stopped the cycle and found the Deep Fill selection at high/maximum. Customer advised unit operated just fine in Normal Wash. I checked the water level sensor tube and it was clear and attached to the control. I checked the Deep Fill selection in other cycles and it was set as the customer had them or from the factory. I made recommendations for use & care and demonstrated on how to set each selections. No water leaks observed during service, job completed."

We serviced a

KITCHENAID RANGE

Model KODE300ESS02

Near Austin, TX 78738

Brandon

Job Details: 06/07/2021

"Arrived on site for customer complaint of lights still not working properly, I replaced all components related to lighting circuit, both wire harnesses, Appliance manager, UI console, and all 4 lights with harness. Unit still not working properly, ordering Appliance manager w/o power supply. ; ordrng 1 W10777216 (Appliance manager) and 1 Cnote (Office to reschedule)"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 06/07/2021

Arrived on site to diagnose a washer that is shaking during spin. Found unit not leveled at time of installation. Leveled unit properly and advised customer on best loading procedures. No further repairs needed and no leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WFW7590FW0

Near Georgetown, TX 78626

Lou

Job Details: 06/07/2021

"Arrived on site to inspect washer not spinning. Upon further inspection, I placed the unit in diagnostics showing error code F0E1. Cleared the code and continued with testing. Unit is operating as designed. Made recommendations for use & care. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Austin, TX 78741

Jacob

Job Details: 06/07/2021

Arrived onsite to replace lost screws. Replaced screws. No issues at this time. Job complete

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS00

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 06/07/2021

Arrived on site to diagnose an ice machine that is not producing ice. Found float in external pump sticking. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

AMANA REFRIGERATOR

Model ART308FFDB07

Near Kyle, TX 78640

Robert

Job Details: 06/07/2021

Arrived on job for complaints of refrigerator damaged. Found the rear left side has damage the roller was pushed up and the unit cannot be properly leveled. Called tech line and document damage and gave info to customer.

We serviced a

WHIRLPOOL RANGE

Model WFE525S0HS1

Near Austin, TX 78744

Jacob

Job Details: 06/07/2021

"Arrived onsite for unit still tripping breaker. Went ahead and replaced the control. Tested unit 2 times to see if it will stay consistent at 350 degrees. Unit was working with no issues. Called tech line after leaving the customers home. Said if there is a chance we are going back at some point. To look at the wire harness to be sure it?s connected, says that the issue still may be in the breaker or plug it self causing the unit to blow the breaker. Spoke with Andrew got sr#7730940916. No issues at this time. Job coming"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Georgetown, TX 78626

Jonathan S

Job Details: 06/07/2021

"Arrived on site to install diagnosed part. Removed pulley belt and installed new. Performed diagnostics mode and ran automatic test cycle. Found unit agitating and spinning. All tested good, no water leaks detected."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near San Marcos, TX 78666

Noah D

Job Details: 06/07/2021

"Arrived on site to inspect unit for not allowing heat or any selection, upon inspection found the unit had popped the breaker, flipped breaker and tested broil and bake element, no problems found. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ES5FHAXSA01

Near Killeen, TX 76549

Tyler

Job Details: 06/07/2021

"Arrived on site for refrigerator not cooling. Upon arrival I found unit unplugged. Once I restored 120 power supply, I found evap fan running. No frost pattern at all. Found condenser fan motor running and compressor was running but making a irregular whining noise that steadily increased. Found previous company had installed a (low side only) access port on compressor. Found u it at a -17psi vacuum. Compressor was also starting to fail longer it ran. Found unit will need a new sealed system repair including a new compressor, drier, & etc. office to reach once availability of parts is known and AHS autho is acquired. ; ordrng 1 W10309994 (Compressor) and 1 2324712 (Condenser coil) and 1 WP2188823 (Evap coil) and 1 W10124096 (Evap motor) and 1 2310237 (Harness) and 1 WPW1014375 (Uv drier) and 1 Access (Valve) and 1 Cnote (Needs AHS Autho before rescheduling or repaired)"

We serviced a

KITCHENAID REFRIGERATOR

Model ksrp25fnss00

Near Austin, TX 78736

Kevin

Job Details: 06/07/2021

Arrived on site and inspected refrigerator and found frost in the center of the evaporator cover. Removed frost and inspected evaporator and frost pattern looks good. Refrigerator may have had an air gap at one point that has since been corrected. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWBM00

Near Austin, TX 78736

Kevin

Job Details: 06/07/2021

"Arrived on site and inspected refrigerator and sound condensation just inside of fresh food doors around user interface. Found both door gaskets are damaged. Also found humidity control is not on. Replaced both gaskets and turned on humidity control, job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Austin, TX 78725

Scott

Job Details: 06/07/2021

Arrived on site for microwave not starting . Found microwave completely dead . Tested and found cavity thermostat blown. Replaced thermostat with truck stop ( part W10269232) . Tested and microwave is heating to whirlpool specks . Job complete ; ordrng 1 W10269232 (CAVITY THERMOSTAT )

We serviced a

WHIRLPOOL WINE COOLER

Model KUWR204ESB00

Near New Braunfels, TX 78132

Andrew

Job Details: 06/07/2021

"Arrived on site to replace compressor from previous diagnosis. Replaced compressor and filter drier. System held vacuum for 20mins. Charged to specs, tested unit, unit works good. No signs of refrigerant leaks. Unit started cooling right away. Evap motors working good. Condenser motor working as designed. Job complete."

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS8

Near Austin, TX 78738

Brandon

Job Details: 06/07/2021

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBC2277RF3

Near Austin, TX 78704

Jacob

Job Details: 06/07/2021

"Arrived onsite to replace parts previously ordered. Replaced thermistor, fan and gasket, and heater defrost. Tested unit. The fane turned on inside of the ice maker. Let customer know to allow 24hrs for the unit to make ice. Also let them know that the unit is calling for the water filter to be replaced and if not replaced can cause issues with the ice maker not filling with the correct amount of water to make ice. No leaks at this time. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Granite Shoals, TX 78654

Cliff

Job Details: 06/07/2021

Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost issue has reoccured. Replaced ui under warranty and als main control and rc fan harness. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

KENMORE COOKTOP

Model 790.4412321

Near Lakeway, TX 78734

Robert

Job Details: 06/07/2021

Arrived on job to replace previously diagnosed parts. After replacement test operation.

We serviced a

WHIRLPOOL DRYER

Model MED7230HW1

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 06/07/2021

Arrived on site to diagnose a dryer that is not completely drying. Found no failures to unit at this time and advised customer on best cycles and options for best results.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near New Braunfels, TX 78132

Noah D

Job Details: 06/07/2021

"Arrived on site to inspect unit for not spinning, upon inspection found the unit running but the relay did not click when a large load was detected. Replaced control and tested unit with a large load, no problems found. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET18GMXHW00

Near Marble Falls, TX 78654

Cliff

Job Details: 06/07/2021

Arrived on site to diagnose a refrigerator that is leaking. Found drain line frozen over. Thawed line and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model DU980QPDB4

Near New Braunfels, TX 78130

Noah D

Job Details: 06/07/2021

"Arrived on site to inspect unit for not draining, upon inspection found a new disposal on unit, knocked out drain cap and helped customer with disposal. The main assembly for dispenser door was broken. Ordering part. Office to reschedule ; ordrng 1 3369505 (det.disp.actuator)"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW0

Near Georgetown, TX 78628

Tommy

Job Details: 06/07/2021

Arrived onsite for washer not operating at all. Upon arrival found unit control was receiving but not sending voltage throughout.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Austin, TX 78721

Scott

Job Details: 06/07/2021

"Arrived on site for washer not spinning out load. Ran diagnostics got valve temp 0-4 , 7-5 unable to reach max rpm, 7-1 shifter fault . Recommend replacing actuator ,gearcase and valve .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Round Rock, TX 78664

Wesley

Job Details: 06/07/2021

Arrived onsite and called techline for repeat frozen fill tube. Was advised that tube is able to be replaced. Advised customer on techline recommendation. Customer to call whirlpool for help with repair. will return with fill tube. Office to reschedule. Sr#7730931047; ordrng 1 W10701614 (Fill tube and heater assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Fischer, TX 78623

Andrew

Job Details: 06/07/2021

Arrived on site to test unit for condensation in FC. Found evaporator had ball of ice on capillary tube. Removed ice and ice started forming again. Refrigerant was not moving through evap preventing unit from cooling properly causing condensation. Needing SS tech on return visit and 2hrs. Office to reschedule. ; ordrng 1 W11092533 (start-dev) and 1 W11209866 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10313899 (evaporator) and 1 WPW10350564 (capacitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Pflugerville, TX 78660

Wesley

Job Details: 06/07/2021

Arrived onsite and replaced the hv control and ui. All checks good. Advised customer on fridge operation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Georgetown, TX 78626

Jonathan S

Job Details: 06/07/2021

"Arrived on site to install previous diagnosed part. Removed failed door and installed new. Tested dispenser and door operation . All tested good, no water leaks detected."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXSL00

Near Jonestown, TX 78645

Justin

Job Details: 06/07/2021

Arrived on site for a refrigerator making a loud compressor sound. Upon arrival the customer stated he could hear a loud intermittent rattle from the back of the unit. I checked temps and found the RC at 38?f And the FC at 0?f. I found the evap and condenser fan working as designed. I found no mechanical failure with the cooling. I gained access to the compressor and found it working as designed. The customer also stated that water will gush out of the filter housing when changing the filter. I turned the water off at the wall and removed the filter. I then put a towel down and quickly turned the water on and off. I found the water coming out of the housing very fast. This indicates a faulty filter head housing. I am ordering the housing to replaced and the valve just in case. ; ordrng 1 W10408179 (Valve) and 1 WPW10121138 (Filter Housing)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS0

Near Leander, TX 78641

Tommy

Job Details: 06/07/2021

Arrived onsite for dishwasher not turning on. Upon arrival found outlet was dead. Found it was off at breaker due to recent storm turned on and tested dishwasher. Found dishwasher now operating as designed. Job Completed.

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS09

Near Austin, TX 78756

Scott

Job Details: 06/07/2021

Arrived on site for no heating microwave. Found mag had failed . Ordering mag . Call to Set return ; ordrng 1 W10626122 (MAG )

We serviced a

GE REFRIGERATOR

Model GFE28HSHESS

Near Killeen, TX 76542

Job Details: 06/07/2021

"Arrived on site and inspected GE French door refrigerator cooling issues in the ff compartment.Verified the complaint and found a massive ice buildup in ff compartment behind the deli drawers.Due to the amount of ice and the risk of damaging the plastic interior l showed the customer the issues and had her complete and sign the defrost waiver and advised her the office would call her 48 hours before the follow up appointment, so she can defrost the unit so the repair can be completed.; O-emld tckt"

We serviced a

WHIRLPOOL WINE COOLER

Model KUBL214KSB

Near Georgetown, TX 78628

Tommy

Job Details: 06/07/2021

Arrived onsite for wine cooler having condensation on door. Upon arrival found unit operating as designed found no condensation on exterior of door. Spoke with customer on getting photos for documentation of issue occurs in the future. Job Completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Austin, TX 78735

Luis

Job Details: 06/07/2021

Arrived on site. Replaced defective led module and control power cycled unit all leds working as designed.

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDU0

Near Georgetown, TX 78628

Jonathan S

Job Details: 06/07/2021

"Arrived on site for washer not starting cycle. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F3-E1 water level fault, F6-E3 miscommunication UI to ACU, F5-E2 door lock and F9-E1 long drain. Cleared fault codes. Ran automatic test cycle and found not getting past first step C0. Powered unit off and found drain pump continues to run. Cleared pressure switch and started test cycle. Found major suds buildup (see SD-QUICKPIC). Monitored test cycle and found all functional operational. Had to clear pressure switch again, due to amount of suds in unit. Ran cleaning cycle. Spoke with customer on suds and continue to run cleaning cycle without cleaner until suds are gone. All tested good, no water leaks detected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ02

Near Bastrop, TX 78602

Matthew

Job Details: 06/07/2021

Arrived onsite for ice maker not making ice. Upon arrival found ice bin full of ice. Customer had complained about production. Unit is filling and harvesting correctly. Customer will monitor.

We serviced a

WHIRLPOOL FREEZER

Model WRT104TFDW00

Near Bastrop, TX 78602

Matthew

Job Details: 06/07/2021

"Arrived onsite for refrigerator not cooling. Upon arrival compressor was not running. Then noticed it tried coming on. Ran amp test and recorded 7.4 amps then shuts off. Checked compressor windings and C-R 6.2 ohms, C-S 8.5 ohm and R-S 14.5 ohms. Replaced start relay and compressor kicked on for about 2 min at 8.2 amp then 7.4, then cut off. Compressor is very hot to the touch. Unit is having sealed system issue. Need to order and replace compressor and evaporator and have sealed system technician scheduled for 2 hrs. Office to reschedule ; ordrng 1 W10836706 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Manor, TX 78653

Matthew

Job Details: 06/07/2021

Arrived onsite to replace previously diagnosed parts. Replaced main control and UI. Did not correct issue. Also found that freezer light would not turn on. Called tech line for assistance. Tech help run voltage checks and found break in voltage from light switch to harness.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near San Marcos, TX 78666

Noah D

Job Details: 06/07/2021

"Arrived on site to inspect unit for not cooling correctly and causing leaks. Upon inspection found the fan not spinning, Icemaker did not leak and cycled correctly, evap looked normal and frost pattern was good, ordering fan and control. Office to reschedule ; ordrng 1 2315549 (motor evaporator) and 1 W11026017 (contrl-box)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Georgetown, TX 78628

Lou

Job Details: 06/07/2021

"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F0E5, F0E9 & F3E3. Cleared the codes and continued with testing and the unit operated as designed. I tested the inlet valve and found the sensor shorted. Removed and replaced the valve and calibrated. Retested and unit is operating as designed.

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW0

Near Georgetown, TX 78628

Lou

Job Details: 06/07/2021

"Arrived on site to inspect washer not spinning/draining. Upon further inspection, I placed the unit in diagnostics and found error codes F9E1, F8E1, F0E2. Cleared the codes and continued with testing. The unit would not test due to the drain pump not pumping the remaining water out the unit. I removed the front panel and inspected the drain pump and found the motor burnt up. I removed and replaced the dr pump and retested and found the unit continues to not drain the water. I found the tub to pump hose clogged with debris at the tub. Removed the debris and retested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DRYER

Model WED7300XW0

Near Dripping Springs, TX 78620

Brandon

Job Details: 06/07/2021

"Arrived on site for customer complaint of no heat, found burnt heating element wire, while taking unit apart, found felt was completely off the drain, found belt torn up, and idler pulley seized and holes in it.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Pflugerville, TX 78660

Jimmy J.

Job Details: 06/07/2021

"Arrived on site to install previously diagnosed parts. Removed motor, cam, hub, belt, gear case, and latch. Installed new motor, cam, hub, belt, gear case, and latch. Ran calibration once powered back up. Ran auto diagnostics and all cycles completed as designed. Secured washer drain hose to pvc pipe made for ac drain pan overflow to ensure the washer drain hose doesnt come out while in operation. No leaks detected. Job completed."

We serviced a

GE COOKTOP

Model PGP959SET5SS

Near Austin, TX 78717

David S

Job Details: 06/07/2021

Arrived on site for cooktop knobs spinning freely. We inspected the unit and work Area. We found three of the knobs cracked and spinning freely. We found one of the valves stuck and not rotating. The parts break down does not tell what valve goes where. I am ordering all 5 valves minus the lock out.; ordrng 1 WB19T10085 (Valve) and 1 WB19T10084 (Valve) and 1 WB19T10088 (Valve) and 1 WB19T10087 (Valve) and 1 WB19T10092 (Valve) and 1 Wb03x25796 (Knob)

We serviced a

GE OVEN

Model JBS07H2WW

Near Uhland, TX 78640

Robert

Job Details: 06/07/2021

Arrived on job for complaints of baking element broken. Confirmed the element is broken.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS3

Near Austin, TX 78723

Scott

Job Details: 06/07/2021

"Arrived on site for frost and ice forming in freezer . Found rails failing . Steamed and dried compartment. Replaced rails . Door is properly closing , gasket looks in good shape . No water leaks detected at time of service. Job complete"