Service History 910

Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 Customer stated they unplug unit and kicked it back on.
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 Customer stated they unplug unit and kicked it back on.
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 Customer stated they unplug unit and kicked it back on.
Near Austin, TX 78703
Robert
Job Details: 12/31/2018
WASHER WHIRLPOOL WFW96HEAW0 Arrived on job to replace flow meter and control . After replacement of parts ran diagnostics and all operation normal. No leaks detected at time of service.
Near Hutto, TX 78634
Steve C.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to replace the UI. Found the good frost pattern on the evaporator and thermistor checks good. Replaced the UI and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
ICE MACHINE KITCHENAID KUIC15NRTS0 "Arrived on site. Check for no ice issues. Found circulating pump bad not allowing water to go over evaporator. Replaced circulating pump. Cycled icemaker, all functions tested OK. Instructed customer to allow 24 to 36 hours for unit to fill up completely. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
ICE MACHINE KITCHENAID KUIC15NRTS0 "Arrived on site. Check for no ice issues. Found circulating pump bad not allowing water to go over evaporator. Replaced circulating pump. Cycled icemaker, all functions tested OK. Instructed customer to allow 24 to 36 hours for unit to fill up completely. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
ICE MACHINE KITCHENAID KUIC15NRTS0 "Arrived on site. Check for no ice issues. Found circulating pump bad not allowing water to go over evaporator. Replaced circulating pump. Cycled icemaker, all functions tested OK. Instructed customer to allow 24 to 36 hours for unit to fill up completely. No leaks present. Job complete"
Near Austin, TX 78745
Leonardo
Job Details: 12/31/2018
COOKTOP WHIRLPOOL WEE745H0FH0 Arrived on site to to replace cooktop. Opened cooktop box and customer inspected cooktop and no damaged found on new cooktop. Replaced cooktop test all burner all burners working at this time job complete
Near Austin, TX 78727
Paul
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived onsite for the refrigerator to install the previous diagnosed parts. I finished defrosting the coil. I changed the motor and harness. I repositioned the thermistor and wrapped it with foil tape and secured it with a wire tie. I confirmed the evaporator cover tabs were broken off at the top. I sealed the evaporator housing at the top and installed the new cover attaching it with screws thru the tabs. I sealed a air gap at the drain tube in the rear. I tested the unit and found it working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78759
Scott
Job Details: 12/31/2018
COOKTOP KITCHENAID KGCD807XSS02 "Arrived on site for only right front burner working . Found switches are failing and failed . Ordering switches 2 right , 2 left . Return 1/2 . No gas leaks detected at time of service . ; ordrng 2 WP74010857 (switch- sp LEFT)s and 2 WP74010858 (switch- sp RIGHT )s"
Near Georgetown, TX 78626
Arthur B.
Job Details: 12/31/2018
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived onsite for tenant complaint of OTR microwave not starting. When arrived, found cabinet where interlocks is mounted is all smashed in. Also found control panel not secured as well did to frame damage . Advised maintenance that unit this is considered non repairable. Snapped photos of damage, Called WPL Techline Dave SR#7723795589 and relayed findings. Whirlpool will be in contact within 3-5 business days."
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site. Replaced harness in control. All functions tested OK. Instructed customer to allow 24 hours for unit to cool down properly. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site. Replaced harness in control. All functions tested OK. Instructed customer to allow 24 hours for unit to cool down properly. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site. Replaced harness in control. All functions tested OK. Instructed customer to allow 24 hours for unit to cool down properly. No leaks present. Job complete
Near Georgetown, TX 78626
Steve C.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for the unit door has a dent. Found the dent on the ff door top left corner. Replaced the ff door and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78758
Paul
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW4616FW2 Arrived onsite for the washer to finish troubleshooting and possibly replace the previous diagnosed parts. I found the motor good and showing 6 ohms on both windings. I found the lower harness open. I replaced the lower harness and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78732
Cliff
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KSSC42QVS02 "Arrived on site to diagnose a refrigerator that is not dispensing ice. Tested unit and found dispenser door not sealing properly and dispenser seal motor loose. This is causing air leak in unit. Air leak is causing frozen Condensation to find dispenser auger. Also noted button for ice bin release Missing. Dispenser motor, sealed, and button will all need to be replaced to complete repairs. No leaks were found at time of service. Return date is set for 12/26/18.; ordrng 1 WP2180353 (door-chute)"
Near Austin, TX 78758
Paul
Job Details: 12/31/2018
WASHER WHIRLPOOL WET4024HW0 Arrived onsite for the dryer. I repaired the harness using a insulated butt splice connector. I tested the unit and all is working as designed. Call complete.
Near Austin, TX 78726
Lou
Job Details: 12/31/2018
DISHWASHER KITCHENAID KDTM354DSS4 "arrived on site so previously diagnosed and ordered part. Due to no voltage coming from the control to the element, I removed and replaced the control and tested the unit. The unit operated as designed and the element heated as designed. No water leaks observed during service, job completed."
Near Del Valle, TX 78617
Joseph C.
Job Details: 12/31/2018
WASHER MAYTAG MVWC565FW1 "Arrived on site for “will not spin out clothes” complaint. Per my previous diagnosis, removed and replaced motor, actuator and capacitor. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Seguin, TX 78155
Diego G.
Job Details: 12/31/2018
WASHER MAYTAG MVWB765FW0 Arrived on site. Check for agitation issues. Found sheet underneath agitator. Removed sheet and found agitator warped. Will need new agitator to repair unit. Rescheduled for 12/27/18 customer is requesting last call of the day if possible.; ordrng 1 CNOTES (CNOTES ) and 1 W11161960 (AGITATOR)
Near Seguin, TX 78155
Diego G.
Job Details: 12/31/2018
WASHER MAYTAG MVWB765FW0 Arrived on site. Check for agitation issues. Found sheet underneath agitator. Removed sheet and found agitator warped. Will need new agitator to repair unit. Rescheduled for 12/27/18 customer is requesting last call of the day if possible.; ordrng 1 CNOTES (CNOTES ) and 1 W11161960 (AGITATOR)
Near Seguin, TX 78155
Diego G.
Job Details: 12/31/2018
WASHER MAYTAG MVWB765FW0 Arrived on site. Check for agitation issues. Found sheet underneath agitator. Removed sheet and found agitator warped. Will need new agitator to repair unit. Rescheduled for 12/27/18 customer is requesting last call of the day if possible.; ordrng 1 CNOTES (CNOTES ) and 1 W11161960 (AGITATOR)
Near Austin, TX 78717
Lou
Job Details: 12/31/2018
DRYER AMANA NED4655EW1 "arrived on site to inspect dryer not heating. Upon further inspection, I checked the vent hose and found it pinched together and not allowing airflow to go through. Using my vent test, I tested the airflow and the unit failed. I reinstalled the vent hose and tested it again and it still failed. I advised the customer of my findings and advised that the vent tube going, out of the apartment would probably need to be cleaned. I opened the top panel and turned the unit on to heat and inspected the element and it was operating as designed. The unit was very hot inside the drum. No lint observed during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 12/31/2018
WASHER AMANA NTW4516FW2 "arrived on site to inspect washer not spinning. Upon further inspection, I placed the unit in diagnostics and tested and error code for the door lock appeared. I cleared the code and continued with testing and the unit operated as designed with no error codes at the end of testing. I placed the unit in manual test mode and tested agitate and spin and it operated as designed. Using my multimeter, I tested the lid lock and it was good. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Del Valle, TX 78617
Joseph C.
Job Details: 12/31/2018
WASHER MAYTAG MVWC360AW0 "Arrived on site for “leaking water from bottom and loud noises” complaint. Per my previous diagnosis, removed and replaced gearbox, actuator and drive pulley. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78681
Arthur B.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived onsite for customer complaint of dual evaporator refrigerator not cooling properly in RC section. Found temperature is @41F. Found no air flow from RC rear tower. Upon removal of evaporator cover, found evaporator fan motor was installed incorrectly causing air flow going towards evaporator. Reinstalled evaporator in correct position and reassembled. Tested unit. Found good air flow coming from air tower. No other issues found. All water connections were dry at time of service."
Near New Braunfels, TX 78132
Robert
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of no ice. Ran diagnostics and couldn’t complete harvest. Replaced icemaker and rerun test. Harvest complete. No leaks detected at time of service.
Near Liberty Hill, TX 78642
James
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL ADB1400AGS1 Arrived on site and tested operation. I found the dispenser leaking and not dispensing rinse aid. After removal I found the dispenser has a bad float in the rinse aid reservoir and the dispenser had to turn almost upside down to allow plunger to dispense selected amount. Installed new dispenser and tested. Unit working properly and no leaks found after repair. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no ice issues. Found water line going to ice maker frozen over. Thawed out line and verified water going into ice maker all checked OK. Found temperature at 33° in refrigerator. Adjusted to recommended setting to keep from freezing over. All functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no ice issues. Found water line going to ice maker frozen over. Thawed out line and verified water going into ice maker all checked OK. Found temperature at 33° in refrigerator. Adjusted to recommended setting to keep from freezing over. All functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no ice issues. Found water line going to ice maker frozen over. Thawed out line and verified water going into ice maker all checked OK. Found temperature at 33° in refrigerator. Adjusted to recommended setting to keep from freezing over. All functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 12/31/2018
MICROWAVE AMANA AMV2307PFS0 Arrived on site and found left edge of door cracking and coming apart. Installed new door and tested for proper fit and function. Door tests good. Job complete
Near Martindale, TX 78655
Diego G.
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Replaced water valve and cycled washer, all functions tested OK. Ran diagnostic test and calibrated unit. No leaks present. Job complete"
Near Martindale, TX 78655
Diego G.
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Replaced water valve and cycled washer, all functions tested OK. Ran diagnostic test and calibrated unit. No leaks present. Job complete"
Near Martindale, TX 78655
Diego G.
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Replaced water valve and cycled washer, all functions tested OK. Ran diagnostic test and calibrated unit. No leaks present. Job complete"
Near Georgetown, TX 78626
Steve C.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Arrived on site to replace the icemaker per previous technician. Replace the icemaker and tested the unit. The icemaker cycles and filled with water. All water connections were dry at the time of service.
Near Killeen, TX 76541
Al
Job Details: 12/31/2018
RANGE FRIGIDAIRE FFGF3023LWE Arrived to install previously ordered parts. I removed and replaced the igniter assembly. I reassembled the unit and unit tested as designed.JOB COMPLETE
Near Leander, TX 78641
Lou
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDF331PAHS0 "arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics and tested with no error codes. The unit operated as designed with no error codes showing at the end of testing. I tested the element by pouring water on it and it sizzled. I checked all of the connections underneath the unit and all were good. I notified the customer of my findings. They were not available to sign for the receipt. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
Jonathan
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to install previous diagnosed parts. Removed torn gasket and installed new. Heated gasket with gun. Added silicone around drain tube. Removed broken escutcheon and installed new. Tested all operations. Found customer has filtration systematic does need filter in unit. All tested good, no water leaks present"
Near Austin, TX 78732
Cliff
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to replace compressor, filter dryer, evaporator For refrigerator. Replaced compressor and filter dryer and put the unit in the deep vacuum to test for leaks. Found unit held vacuum for an extended period. Evaporator was not needed for repair today. Charged unit with 6 ounces of refrigerant. Tested unit and found all is functioning properly at this time."
Near Manor, TX 78653
Joseph C.
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for “broken console” complaint. Inspected unit and found console broken and inner door panel broken, with missing screws, as well. Installed new console. Ordering new panel and screws. Return for repairs on 01/04. No leaks detected, at time of service.; ordrng 1 W10274908 (door-inner) and 1 WPW10254545 (gasket) and 4 WPW10348413 (screw)s"
Near Leander, TX 78641
Lou
Job Details: 12/31/2018
MICROWAVE WHIRLPOOL WMH31017HS2 "arrived on site to inspect microwave making loud noise. Upon further inspection, I tested the unit using a cup of water and found that it was not heating properly and while testing, I could hear that one of the components was making a loud noise. I pulled the unit from the wall and placed it on my towel on the island. I removed the top cover and plugged the unit in and tested again. It sounded as if the noise was coming from the magnetron. I removed and replaced the magnetron, capacitor and diode and tested again. The unit was heating good, but the noise was still there. I removed and replaced the transformer and tested and the unit is much quieter now. I put the unit back together and placed it back on the wall. I tested the unit one more time and it operated as designed. Job completed. Builder not available to sign receipt."
Near Austin, TX 78746
Brandon
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site for customer complaint of no ice and dispenser not working, found j10 connection on UI panel disconnected, I reconnected j10 to UI panel and ran diagnostic test cycle on dispenser and ice maker, unit passed all tests."
Near Austin, TX 78723
Joseph C.
Job Details: 12/31/2018
OVEN IKEA IBS550PWS01 "Arrived on site for “no power after performing clean” complaint. Inspected unit and found no power to controls. Ordering fuse kit, door latch and controls. Return for repairs on 12/28. ; ordrng 1 W10625528 (thrmst-fix) and 1 WP9759243 (thrmst-fix) and 1 WPW10158972 (cntrl-elec) and 1 WPW10195934 (latch-door)"
Near Austin, TX 78746
Brandon
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site for customer complaint of no ice and dispenser not working, found j10 connection on UI panel disconnected, I reconnected j10 to UI panel and ran diagnostic test cycle on dispenser and ice maker, unit passed all tests."
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/31/2018
OVEN KITCHENAID KODE300ESS04 Arrived onsite for customer complaint of wall oven not coming on. Removed console and found open fuse. Removed and replaced fuse. Reassembled. Oven now comes on as intended. No other issues found.
Near Pflugerville, TX 78660
Wesley
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site and found unit with frozen Evap. Advised customer of options and they chose to pay 129.99 for an instructional on defrosting themselves. Advised accordingly. No further measures to be scheduled at this time. Customer seems to think door being left open overnight a likely scenario
Near Georgetown, TX 78628
Cliff
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site to replace freezer door for refrigerator. Replaced door and tested unit. Unit is working properly at this time. Name badge was not ordered with door and new door did not come with one. Ordering new name badge and set return date for 12/27/18. No leaks were found at time of service.; ordrng 1 W10839793 (nameplate)
Near Leander, TX 78641
Lou
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDT730PAHB0 "arrived on site to install previously diagnosed and ordered part. I removed the outer door panel and then removed and replaced the dispenser. Reinstalled the door panel and tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Driftwood, TX 78619
Brandon
Job Details: 12/31/2018
MICROWAVE KITCHENAID KHMS2056SSS2 "Arrived on site for customer complaint of lights not working, I was unable to remove microwave without a second tech. More then likely the unit will need the relay board, new lights were installed, and no power getting to lights. 5125875600; ordrng 1 CNOTE (2MAN JOB) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Near Austin, TX 78723
Joseph C.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS586FIEM03 "Arrived on site for “no ice production” complaint. Inspected unit and found icemaker sensors faulty. Removed and replaced icemaker sensors. Manually filled icemaker. Unit is performing as designed. No leaks detected, at time of service. “Failed to bring with me” parts were not received by me, at storage."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 12/31/2018
WASHER GE GTW460ASJ8WW "Arrived on site to replace failed to the full board. Since my last visit, the dealer took this unit and put it in the garage. The dealer placed a loaner in the home. While this unit is in the garage I replaced the control board. The dealer will need to take the loaner out of the house and put this washer from the garage into the house."
Near New Braunfels, TX 78130
Kevin
Job Details: 12/31/2018
DRYER ADMIRAL AED4675YQ1 "Arrived on site and found cut off has failed, after replacing cut off dryer will now heat properly. Also found no airflow when vent hose is attached to the rear of the dryer. Recommended to customer that it be clean/cleared before the dryer is used again. If it is not cleared and dryer is damaged again Dan hey service fee will be applicable. No lint found at time of service, job complete"
Near Austin, TX 78750
Paul
Job Details: 12/31/2018
OVEN WHIRLPOOL WOD51EC0HS00 Arrived onsite for the oven with the touch screen freezing up and not responding and powering down during a cycle. Mr also stated he had problems connecting the unit to WIFI. I tested both upper and lower ovens. Both ovens worked as designed. I checked for stored error codes and found none. I called techline and spoke with Robert. Robert advised to replace the UI to solve this problem. He explained there was an issue with the UI accepting updates and it would cause this issue. SR# 7723774375. Ordering c-notes & W11297709 CONSOLE.; ordrng 1 C-NOTES (PSP ITEM 0 IN STOCK-OFFICE TO SCHEDULE THE RETURN VISIT.) and 1 W11297709 (CONSOLE)
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
DRYER ADMIRAL AED4675YQ1 Arrived on site. Check for no heat issues. Found cut off bad again. Found thermostat by heater not updated. Took picture on SD-QuickPic. Replaced cut off and updated thermostat. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
DRYER ADMIRAL AED4675YQ1 Arrived on site. Check for no heat issues. Found cut off bad again. Found thermostat by heater not updated. Took picture on SD-QuickPic. Replaced cut off and updated thermostat. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
DRYER ADMIRAL AED4675YQ1 Arrived on site. Check for no heat issues. Found cut off bad again. Found thermostat by heater not updated. Took picture on SD-QuickPic. Replaced cut off and updated thermostat. All functions tested OK. No leaks present. Job complete
Near Austin, TX 78723
Scott
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site for water dispenser not working intermittently wire harness is getting pinched as well as water line at bottom of door . Only happen once or twice a week. Ordering freezer door . No water leaks detected at time of service . Please call to set return .; ordrng 1 W11258444 (FREEZER DOOR SS)
Near Austin, TX 78701
Leonardo
Job Details: 12/31/2018
MICROWAVE JENN-AIR JMW2327WS02 Arrived on site to test unit for f6e8 error code appliance manageer to microwave lost communication. Will need to order new appliances manager part covered under 5 year warranty.; ordrng 1 WPW10626304 (APPLIANCE MANAGE )
Near Austin, TX 78751
Steve C.
Job Details: 12/31/2018
WASHER WHIRLPOOL MHW6000XW2 Arrived on site for the units is giving the F6E1 error code. Tested the unit and found the MCU board has a short. Replaced the MCU and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78748
Robert
Job Details: 12/31/2018
REFRIGERATOR AMANA ASD2575BRW01 Arrived on job to replace freezer door after repair. Screw holes for handle bolts too big. ; ordrng 1 LW10543565 (dor-fip ms)
Near Austin, TX 78703
Scott
Job Details: 12/31/2018
DISHWASHER KITCHENAID KUDE70FVSS3 "Arrived on site for unit still ending normal wash.found UI console shorting out . Ordering UI , ; ordrng 1 WPW10056368 (panel-cntl) and 1 WPW10705575 (sensor)"
Near Georgetown, TX 78628
Jerry C.
Job Details: 12/31/2018
COOKTOP WHIRLPOOL WCG51US6DS00 WCG51US6DS00 Arrived to inspect flame height issues. I found three of the burners required the correct orifices installed and all five required low flame height adjustment. I tested the unit after adjustments and verifying correct regulator setting and it operated as designed and to the customer’s satisfaction. No gas leaks detected during service.
Near Leander, TX 78641
James
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KFXS25RYMS4 Arrived on site and tested operation. Found ice maker has ice in it but would not cycle again. Inspected ice maker and found the protective coating on the ice mold is flaking off and causing the ejector fingers to get hung up. Unit will need new ice maker to repair; ordrng 1 W10882923 (icemaker)
Near Austin, TX 78724
Joseph C.
Job Details: 12/31/2018
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for “lower light will not go out” complaint. Inspected unit and found control faulty. Removed and replaced control. Tested unit. Unit is performing as designed.
Near Austin, TX 78739
Leonardo
Job Details: 12/31/2018
MICROWAVE GE JES2051SN1SS Arrived on site to test unit for unit not starting. Test unit and found bad switch. Will need to order new switch WB24X10047 rescheduled for Friday ; ordrng 1 WB24X10047 (SWITCH )
Near Georgetown, TX 78626
Tyler B.
Job Details: 12/31/2018
WASHER WHIRLPOOL WFC8090GX "Arrived on site for unit not filling, valves are not being kicked on, unit will need control and valves to complete repair ; ordrng 1 W11260742 (CONTOL) and 1 W11260769 (VALVE)"
Near Austin, TX 78724
Leonardo
Job Details: 12/31/2018
RANGE WHIRLPOOL WFC310S0EB1 Arrived on site to replace hinge. Replaced right hinge test unit and door closing correctly job complete
Near Granger, TX 76530
Jerry C.
Job Details: 12/31/2018
WASHER MAYTAG MAV6451AWW "MAV6451AWW Arrived to inspect no operation. I found the lid switch cam had failed. I depressed the switch manually and all functions were present. Office to order the plunger, guide tube and cam. No leaks observed during service. ; ordrng 1 W10814230 (cam) and 1 WP22002754 (plunger) and 1 WP22002757 (guide tube)"
Near Austin, TX 78748
Leonardo
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL DU810SWPQ0 Arrived on site to test unit for door not latching. Closed door and door latching correctly at this time opened and closed door over and over and door latching correctly. Started unit and unit started right away. Could not duplicate problem at this time. Job complete
Near Austin, TX 78748
Leonardo
Job Details: 12/31/2018
MICROWAVE WHIRLPOOL WMH5352CW4 "Arrived on site to test unit for scratches inside. Test unit to make sure it was safe to us after customer scratching the inside of it. Test unit and found unit to be safe, no touch up paint for it available will have to mix different colors to try to get close to paint customer was ok not to do touch up paint for it job complete
Near Bastrop, TX 78602
Joseph C.
Job Details: 12/31/2018
OVEN WHIRLPOOL SF111PXSQ1 "Arrived on site for “no heat” complaint. Found thermostat bracket bent and thermostat broken. Removed and replaced thermostat and straightened thermostat bracket. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Liberty Hill, TX 78642
James
Job Details: 12/31/2018
WASHER WHIRLPOOL CAE2743BQ0 Arrived on site and installed new gearcase. Tested for proper operation and found unit working properly and all water connections dry at time of service. Collected for previous quote minus diagnosis Job complete
Near The Hills, TX 78738
Kevin
Job Details: 12/31/2018
COOKTOP JENN-AIR JED4536GS00 "Arrived on site and found F1E0 code being shown on user interface, took one picture. Replaced user interface Per tech sheet. Insured model entry is correct 02 through diagnostics. Spoke to tech line, checked for correct model again and was advised to replace Appliance manager Customer is going to return cooktop SR7723791331"
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/31/2018
DISHWASHER GE GSD4020Z07BB "GSD4020Z07BB Arrived to instal previously diagnosed and ordered part. I removed the failed sump assembly and installed the replacement. I tested within wash and drain modes and found no leaks. Operational test good. From prior service:
Near Austin, TX 78739
Kevin
Job Details: 12/31/2018
OVEN KITCHENAID KEMC377KSS03 "Arrived on site and found TOD has failed replaced it and bulb diagnosed on previous visit, collected remaining balance and oven is now operating properly, job complete"
Near Austin, TX 78739
Leonardo
Job Details: 12/31/2018
OVEN WHIRLPOOL RBD305PRB00 Arrived on site to test unit for no display on it. Test unit and found all buttons working but no display. Found display no longer available called Chase to see I’d rebuild was available and per chase pulled display board out to ship to get rebuild. Office to reschedule ; ordrng 1 REBUILD (REBUILD )
Near Austin, TX 78723
Joseph C.
Job Details: 12/31/2018
OVEN IKEA IBS550PWS01 "Arrived on site for “no power to oven” complaint. Inspected unit and found control, thermal fuse, tod and control transformer blown. Removed and replaced control, tod, thermal fuse and transformer. Tested unit. Unit is performing as designed."
Near Austin, TX 78732
Cliff
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KSSC42QVS02 "Arrived on site to replace dispenser seal, dispenser motor, and dispenser bucket release button. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."
Near Austin, TX 78733
Kevin
Job Details: 12/31/2018
WASHER ROPER RTW4516FW2 "Arrived on site and replaced cam kit and actuator and actuator will still rock back and forth without agitating or spinning. Will need to bring back, gearcase, wiring harness and another control board to ensure repair on the next visit.; ordrng 1 W10554251 (spin basket) and 1 W10870910 (gearcase) and 1 W11101494 (CONTROL)"
Near Austin, TX 78703
Scott
Job Details: 12/31/2018
WASHER WHIRLPOOL WFW96HEAW0 "Arrived on site for error codes . Ran diagnostics and got 6-2,6-5,9-1. Unit never advanced past first stage . Checked and found flow meter dripping . Ordering meter and control . Return 12/26 . ; ordrng 1 WPW10110225 (flowmeter)"
Near Seguin, TX 78155
Robert
Job Details: 12/31/2018
WASHER MAYTAG MVWB765FW0 Arrived on job to replace agitator. After replacement test washer operation. No leaks detected at time of service.
Near Georgetown, TX 78628
Steve C.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site to replace the nameplate on the unit freezer door. Replace the nameplate and all water connections were dry at the time of service.
Near Manor, TX 78653
Wesley
Job Details: 12/21/2018
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site and repaired by installed new panel. Unit is now operating as designed ed. All checks good,"
Near Round Rock, TX 78664
Tyler B.
Job Details: 12/21/2018
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on sote for convection fan replacement, replaced fan and tests good, no vibrations ."
Near Buchanan Dam, TX 78609
Thomas L.
Job Details: 12/21/2018
COOKTOP KITCHENAID KECC664BSS Arrived on site to replace cracked cooktop. Replaced cracked cooktop.
Near Temple, TX 76504
Arthur B.
Job Details: 12/21/2018
WASHER WHIRLPOOL WTW4815EW0 "Arrived onsite for customer complaint of top load washer not completing cycle. Ran diagnostics and found error code F2E1 (Stuck Key). Cleared error codes and calibrated unit. Unit completed successfully. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Buda, TX 78610
Kevin
Job Details: 12/21/2018
FREEZER WHIRLPOOL WRS325SDHZ "Arrived on site and inspected refrigerator and found evaporator fan is not moving, valve is also not dispensing water, frost pattern in refrigerator is good. Replaced control board, evaporator fan motor, and water valve. Fan motor is now operating again and valve is trying but water reservoir is frozen due to lack of air flow. Recommended to customer that it be allowed to defrost for at least 12 hours. Customer will call back in if it still does not get water 7723701467"
Near Lampasas, TX 76550
Steve C.
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for the unit filter light will not reset. Tested the unit and remove UI . Found the connector was extremely loose and kept turning off and on. Secured the connector and assembled the unit. Tested the unit and unit works properly. All water connections were dry at the time of service.
Near Marble Falls, TX 78654
Jerry C.
Job Details: 12/21/2018
WASHER MAYTAG MVWB855DC1 MVWB855DC1 Arrived to inspect water coming in when off. I found debris within both water inlet connections and I removed and replaced the valve assembly and tested. I calibrated the unit and in service test mode it operated as designed. No leaks observed during service.
Near Marble Falls, TX 78654
Jerry C.
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRS571CIDB02 "WRS571CIDB02 Arrived to inspect stuck filter. I found filter housing linkage had gotten mis-timed. I removed the housing and extracted the filter. The filter and housing were not damaged and correcting the lever timing corrected the issue. Operational test good, no leaks observed during service."
Near Cedar Park, TX 78613
Lou
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRT108FZDW02 "arrived on site to inspect refrigerator leaking water. Upon further inspection, I found a large amount of ice in the bottom of the fc section and ice built up in the evaporator drainage pan due to the the drain tube being blocked. Using my steamer, I removed the ice and cleared the ice from the drain tube. I pulled the unit from its space and removed the back cover. I found that the drain tube was gapped causing warm air to flow up to the evaporator causing the ice build up. Using manufacturers approved silicone, I sealed the drain tube and out the cover back on and moved the unit back to its space. Using my multimeter, I tested ohms at the heater and found it good. I advised the customer of my findings and the repairs I completed. No water leaks observed during service, job completed."
Near Jarrell, TX 76537
Arthur B.
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite to install LH/RH door rails to french door refrigerator from prior tech’s diagnosis. Removed and replaced rails. Reassembled. Upon installing door found bottom of door brackets are stuck out causing bottom of door to sit out from cabinet. Unit will need new freezer door to complete repair. Advised customer 6-8 week turn around time. OF to R/S. All water connections were dry at time of service.; ordrng 1 W10919622 (dor-fip ss)
Near Killeen, TX 76549
Al
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL MFI2570FEZ05 "Arrived to install previously ordered parts. After installing the new parts, unit ice Motor activated. Customer told to wait 24 hours for healthy ice production."
Near Hutto, TX 78634
Tyler B.
Job Details: 12/21/2018
MICROWAVE AMANA AMV2307PFS0 "Arrived on site for unit making loud noise and no heat. Found trans and mag failed . Replaced trans, mag cap and diode and tested good."
Near Dripping Springs, TX 78620
Luis
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Arrived on site for door issue. Found left fresh food door not flushed with right side. Adjusted fresh food door gasket added sealer around gasket checked doors. Both doors flushed with each other
Near Austin, TX 78738
Brandon
Job Details: 12/21/2018
RANGE WHIRLPOOL KCGS556ESS02 "Arrived on site for customer complaint of middle burner not igniting properly, I found the middle burner needed lip conversion kit. Also customer stated the burners would not simmer, I adjust all burner valves, unit tested good. Instructed customer to have plumber install lp kit."
Near Austin, TX 78726
Cliff
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRS315SNHM00 Arrived on site to diagnose a refrigerator that is not cooling properly. Found FC at -2° degrees and RC at 36°. Freezer also had full frost pattern. All parts and components are operating properly at this time. No repairs are needed.