We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ11
Near Manor, Texas 78653
Wesley
Job Details: 07/14/2025
Arrived onsite for loose auger coupler. Pin and weld method to bond yoke to existing motor shaft. Unit is now operating as designed. Advised customer on repair. No parts.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Round Rock, Texas 78665
Daniel A
Job Details: 07/14/2025
"Arrived on site to install previously diagnosed part. I installed the tub and reassembled the dishwasher. I tested the dishwasher, and it is operating as designed. No water leaks observed during service. W11409866"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Lockhart, Texas 78644
Matthew
Job Details: 07/14/2025
"Arrived onsite for unit needing compressor replacement. Customer gave access, not onsite. Found leak at manufacturer lokring from condenser to loop. Sleeved line and replaced compressor, dryer and access valve. Pulled vacuum and held. Charged per spec anc tested. Unit is now functioning properly. Job complete . No one onsite for signature"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Jarrell, Texas 76537
Tyler
Job Details: 07/14/2025
"Arrived on site for a range tripping, breaker. On arrival confirmed the issue and upon further inspection. I found the unit getting 248L1&2, 124 L1&n, 124 L2&n, 0 n&g. Replace control board w 11696067 and tested unit 25 hundred and found it heating is designed without tripping, breaker, call complete"
We serviced a
WHIRLPOOL OVEN
Model WFG381LVS1
Near Pflugerville, Texas 78660
Daniel A
Job Details: 07/14/2025
"Arrived on site to inspect oven no operating properly. Upon further inspection, I found that the control relay was not functioning and not allowing a cycle to start. I gained access to the igniters and found that the bake igniter was heavily oxidized. I also foumd that the air shutter on the bake burner was all the way open, causing the oven to have problems with the air to gas mixture and not igniting properly. I replaced the control, igniter, and i adusted the shutter. I tested the oven and it is now operating as designed. No gas lesks observed during service. WP9758079 WPW10424330"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Wimberley, Texas 78676
Andrey
Job Details: 07/14/2025
"Arrived on site to test unit for noise during cycle, tested unit found cam not disengaging properly do to failed actuator, replaced cam belt and actuator and tested, unit is now running as designed no leaks detected job complete installed W11239857, W10721967, W11481722"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lockhart, Texas 78644
Matthew
Job Details: 07/14/2025
Arrived onsite for unit needing control replaced. Replaced control and tested. Unit is now functioning properly. Job complete
We serviced a
KITCHENAID FREEZER
Model KBSN708MPS00
Near Dripping Springs, Texas 78620
Luis
Job Details: 07/14/2025
"Arrived on site for ice droplets on shelves,noise and cooling concerns. At time of visit temp reqding 0 with customers temp meter inside freezer,customer played video of noise,noise is when unit is in a defrost cycle water is dripping on defrost heater. In picture ice droplets on shelves and per customer temp will reach 0 and at times can reach 20 but does come back to 0. Called tech support gave all information,per tech support ice droplets could be due to humid air entering freezer when doors are open or gasket not sealing. Heated freezer gasket checked door seal good. Lowered temp in freezer and recommended customer add items in freezer to help maintain temp. Sr#7741978268"
We serviced a
MAYTAG DRYER
Model MED4500MW
Near Wimberley, Texas 78676
Andrey
Job Details: 07/14/2025
"Arrived on site to test unit for not working properly, customer stated that unit sometimes heats and then sometimes timer doesn't work at all, tested unit found failed timer, replaced timer and tested unit is now running as designed job complete installed W11685947"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Bastrop, Texas 78602
Matthew
Job Details: 07/14/2025
Arrived onsite for unit needing ice maker replaced. Replaced and tested. Unit is functioning properly. Advised customer to give 48 hrs . Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Paige, Texas 78659
Matthew
Job Details: 07/14/2025
Arrived on onsite for unit not functioning. Customer stated after load was finished the drain pump stayed on even though there was no water. Tested and found pressure system failure and control board failure. Replaced control. Tested and unit is now functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, Texas 78737
Luis
Job Details: 07/14/2025
"Arrived on site for not dispensing ice. Diagnosed a seized auger motor, replaced motor reassembled tested ice dispenser unit working as designed. W10822606"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Wimberley, Texas 78676
Andrey
Job Details: 07/14/2025
"Arrived on site to test unit for not working properly, tested unit found unit clicking when trying to start, inspected control and found a broken relay, replaced control and tested unit is now running as designed job complete installed W10891908"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA01
Near Austin, Texas 78737
Luis
Job Details: 07/14/2025
"Arrived on site for thin slushy ice. Thin slab just made,water pan not fully,drained water from pan ran diagnostic pump shut off water fill early unit passed other diagnostic test ran a normal cycle,water filled pan then during drain cycle pump not powering on,ran internal drain pump in diagnostic passed water draining from pan,ran a normal cycle same issue pump not running control bypass drain and filled pan for awhile even when pan is full ordering a new control. ; ordrng 1 W11034363 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Cedar Creek, Texas 78612
Matthew
Job Details: 07/14/2025
Arrived onsite for unit needing compressor replacement. Tapped system and found empty. Installed dye drier and charged unit with 200 psi nitrogen. Found unit leaking out of condenser. Ordering Evaporator and condenser and returning with compressor. Office to schedule 2 hr sealed system ; ordrng 1 Wpw10143759 (Dye drier) and 1 W11722672 (Condenser) and 1 W10836706 (Evaporator) and 1 2hr (2hr)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Lago Vista, Texas 78645
Lou
Job Details: 07/14/2025
"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics, showing error code F4E3-motor failure. Cleared the code and continued with testing and found the valve, dispenser, and heating element all are operating as designed. I removed and replaced the sump assembly and retested, and the unit is operating as designed. I made recommendations for use and care as well as detergent and rinse aid use (water softener system). No water leaks observed during service, job completed. W11613479"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, Texas 78738
Leonardo
Job Details: 07/14/2025
Arrived on site to test unit for unit not washing. Test unit by turning 1 hour wash on and unit working as designed. Put unit in diagnostic and found no error codes. Could not duplicate the problem unit working as designed at this time.
We serviced a
KITCHENAID OVEN
Model KFGC506JSS05
Near Pflugerville, Texas 78660
Wesley
Job Details: 07/14/2025
Arrived onsite for complaint of gas range tripping. Found piched harness wire that may have been ground in after the cabinet became hot. Repaired wire and tested. Now all functions operating as designed. No tripping occurred while onsite. No parts.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Georgetown, Texas 78633
Tyler
Job Details: 07/14/2025
Arrived on site for washer not staying balanced and making a noise. On arrival confirmed issues based on videos customer provided. Upon further inspection I found the belt w11239857 slipping and replaced it. Also found movement of washer was based on unit being underloaded. tested unit and found no leaks and washer working as designed call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Austin, Texas 78702
Scott
Job Details: 07/14/2025
Arrived on. Site for washer not starting . Got 7-7 error code . Washer is locking but not agitating or spinning . Found cap hanging and has a broken wires. Repaired harness and replaced cap W11395618. Reran diagnostics all checking normal. Nomwater leaks detected at time of service. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Georgetown, Texas 78633
Tyler
Job Details: 07/14/2025
"Arrived on site for ice machine making too much ice. On arrival confirmed issue and upon further inspection found ben thermoster foaming, at two point seven k, even though bin was full. Replace thermoster w p w 10511923 an informed customer to allow twenty four hours a unit to stabilize production call, complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM07
Near Georgetown, Texas 78628
Brandon B
Job Details: 07/14/2025
Arrived on-site for icemaker not working. Found water valve was off. Also found harness was missing the extension so it wasn't plugged in. Used w11729596 for harness extension. Unit is working as designed.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS2
Near Austin, Texas 78701
Scott
Job Details: 07/14/2025
Arrived on site for microwave clicking and not heating . Tested and found one of the micro switches not working . Replaced switch W10727360. Ran heating g test . Unit is heating to wp specs. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Austin, Texas 78754
Justin
Job Details: 07/14/2025
Arrived onsite for drain pump running randomly. Ran diagnostics and found stored error F3E1 pressure system failure. Replaced control under s-code S153EB. Tested and unit is now functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Austin, Texas 78754
Justin
Job Details: 07/14/2025
Arrived on site for unit not agitating. Inspected unit found only spin led would just keep flashing and won't do anything else. Tried putting unit 8nto diagnostics but unit would not unplugged unit plugged back in spin light continues flashing and does nothing else. Replaced control 7nit legs all working correctly now calibrated unit but unit would not calibrate properly. Lifted unit up to look underneath found gearcase oil leaking unit will need a gearcase replacement. Went to go break washplate off cause it was stuck rem9ved new gearcase to use box as trash new gearcase had oil feel on it and smelled Notified supervisor of the findings asked what would he like for me to do . Supervisor advised me to order new gearcase to be on the safe side. Ordering par return 7/ 23 pleas allow return tech Ju 2 hrs for repair due to stuck wash plate ; ordrng 1 W11454734 (Gearcase)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Round Rock, Texas 78665
Andrew R
Job Details: 07/14/2025
"Arrived onsite for unit not washing. I found the pump and motor not running however, I found the console bowed up badly and the buttons to the control giving odd noise when pressing. Will need to order the console and vent and return with all parts. Returning tech to replace the pump and motor, console, control, and vent. RS for 07-22-25. Ordering W11684259 Vent and W11612307 Console. ; ordrng 1 W11684259 (Vent) and 1 W11612307 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Round Rock, Texas 78665
Andrew R
Job Details: 07/14/2025
Arrived onsite for previousl issue. I found the unit not to be defrosted.i defrosted the unit enough to get the back cover off and found the thermistor reading correctly. Put it into a defrost and found the heater working. I went to the rear and found the control not sending correct DC voltage out. I replaced the control and thermistor and advised maintenance to let the unit go through a natural defrost. Maintenance stated they will leave it off for a bit so it can defrost most of the frost and turn it back on by 5pm. No leaks. Call complete. Installed W11742389 CNTRL ELEC AND WPW10384183 THERMISTOR.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Pflugerville, Texas 78660
Scott
Job Details: 07/14/2025
"Arrived on site ,replaced fz door . Found after removing plastic door is dented . Reordering door ; ordrng 1 LW10648583 (Fz door ss)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ3
Near Austin, Texas 78717
Daniel A
Job Details: 07/14/2025
"Arrived on site to inspect dishwasher with no power. Upon further inspection, I found that there was no incoming voltage to the dishwasher. I found that 6 on the wall was in the off position, preventing power from making it to the dishwasher. I flipped the switch and ran an automatic test on the dishwasher, and the dishwasher is operating as designed. No water leaks observed during service."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Round Rock, Texas 78681
Andrew R
Job Details: 07/14/2025
"Arrived onsite for unit notmstarting cycles. Customer stated before this occurred unit would not spinning out clothes. I founde a F7E4 basket engagement failure. I looked underneath and found gearcase blowout present. Unit will need a new gearcase, clutch, and slider for repair. Ordering W11449841 Gearcase and W11260238 Rotor in case the teeth are chewed. RS for 07-22-25. ; ordrng 1 W11449841 (GCASE) and 1 W11260238 (Rotor)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Round Rock, Texas 78681
Andrew R
Job Details: 07/14/2025
Arrived onsite for dryer making clunking noise. I found the rollers to be bad so I replaced the rollers. Unit still makes the noise. I inspected the drum and found all screws tight however it seems the drum is out of round. A new drum is required for repair. Ordering W10899578 Drum Assm for repair. Office to RS as it is PSP. Installed 4392065 Repair Kit.; ordrng 1 W10899578 (Drum Assm)
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS01
Near Austin, Texas 78717
Daniel A
Job Details: 07/14/2025
"Arrived on site to inspect microwave not seeming to heat efficiently. Upon further inspection, I ran a test with a cup of water with 8oz for 1 minute and checked the temperature of the water. The microwave heated the water to 150 degrees. The microwave is operating as designed. No issues found with the microwave. No parts needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Georgetown, Texas 78633
Tyler
Job Details: 07/14/2025
"Arrived on site for refrigerator not dispensing ice. On arrival found auger, motor and impeller functioning as designed but found teeth and ice bucket bent and causing ice not to break apart and get jammed in the teeth, preventing it from dispensing. I replace ice bucket w 11185686. Found unit dispensing as designed and also found right hand door gasket, broken. And i'm ordering gasket W10830274 and rescheduled customer for 04-24-25; ordrng 1 W10830274 (Gasket)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near San Marcos, Texas 78666
James K
Job Details: 07/14/2025
"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Georgetown, Texas 78633
Tyler
Job Details: 07/14/2025
"Arrived on site for wall oven, showing f two e one midway during random cycles while using the oven. On arrival confirmed issue and foun f2e1 f6e0 & f6e6 in diagnostic. I found the main board w11448962 failing and replaced it then reassembled and tested unit to 350 and found it working is designed with no error codes call complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Canyon Lake, Texas 78133
Andrey
Job Details: 07/14/2025
"Arrived on site to test unit for no power, tested unit found pump is good and control receiving proper voltage bur not powering on, replaced control but still cant test do to broken lid lock, ordering part rescheduled for 7/24 per customer request, installed W11419171; ordrng 1 W11700916 (Latch) and 1 W11419171 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS09
Near Georgetown, Texas 78633
Tyler
Job Details: 07/14/2025
Arrived on site for refrigerator clumping in ice bin. On arrival confirmed issue and found refrigerator leaning ro far back and when icr maker would fill it would leak down into bucket. Leveled unit and found refrigerator working as designed with no leaks call complete
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Round Rock, Texas 78681
Andrew R
Job Details: 07/14/2025
Arrived onsite for unit not reaching temp. I found the bake elements not heating. I checked the rear of the elements on continuity and found it to be open. I inspected the element and found it broken. I replaced the bake element and unit now heats as designed. Call complete. Installed W10779716 BAKE ELEMENT.
We serviced a
WHIRLPOOL DRYER
Model WED5800SW0
Near Point Venture, Texas 78645
Lou
Job Details: 07/14/2025
"Arrived on site to inspect dryer not drying the clothing/heating. Upon further inspection, I tested the unit with the door open and the door switch in the closed position. I found the element illuminating in the back left corner vent (photo). Using my vent test kit, I tested the airflow to the unit, and the first 2 tests failed. With the element illuminating and the unit heating properly, I recommended that the customer have the vents checked/cleaned since, per the customer, the vents have never been cleaned. Recommended that once the vents are checked/cleaned, if the unit continues to fail to call his extended warranty to schedule service. Unit is operating as designed and no lint observed during service, job completed."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Marble Falls, Texas 78654
David Z
Job Details: 07/14/2025
Arrived on site to install missing screws in oven panel. Assisted customer with getting unit flush to the wall. No parts used. Repair completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near New Braunfels, Texas 78132
Andrey
Job Details: 07/14/2025
"Arrived on site to test unit for not cooling properly, tested unit found unit not going into defrost cycle do to failed defrost heater will needs to replace evaporator fan, defrost heater and control, will need 2 hours on return visit, advised customer to turn off unit 3 days prior to our scheduled appointment rescheduled for 7/24; ordrng 1 W11626107 (Defrost heater)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS3
Near Canyon Lake, Texas 78132
Andrey
Job Details: 07/14/2025
"Arrived on site to test unit for tripping breaker, tested unit found unit is receiving proper voltage, the elements and control already been replaced, inspected elements and they are the updated version, called safety to document, per safety no further repairs are recommended until the breaker has been replaced and documentation provided to them, at this time job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near San Marcos, Texas 78666
James K
Job Details: 07/14/2025
"Arrived on site for unit having a burning smell. Upon arrival, found microwave making a loud humming noise and not heating. Upon disassembly found diode to be faulty. Called Safety Team and spoke with Alicia SR#W1EK9N1WP1 and granted to replace diode. Replaced W11256462 diode. Tested unit and now unit is functioning as designed."
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Nolanville, Texas 76559
Robert
Job Details: 07/14/2025
"WFES3530RS0 Arrived on site for a range with no power. On arrival I verified the issue when client preheated oven it tripped the breaker. I replaced control board, bake, and broil element then I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity ,voltage and amp draw all readings are correct product works as it's designed. I recommend client to contact home builder if it happens again to replace the gfci breaker also recommend to leave oven on for one hour. Calling whirlpool safety Sr # 7741920626"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS03
Near Killeen, Texas 76549
Tyler
Job Details: 07/14/2025
"Arrived on site floor refrigerator not cooling in rc. On arrival confirmed issue and found signsof a defrost issue in fc and possible low voltage issue. Found during test 4crc coil evenly frost over. Ordering W11380560 hv control, W11452196 fc evap motor W10878990 ui kit; ordrng 1 W11380560 (Hv control) and 1 W11452196 (Fc evap motor) and 1 W10878990 (Ui kit)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near New Braunfels, Texas 78130
Andrey
Job Details: 07/14/2025
"Arrived on site to test unit for timer issues, tested unit found stripped knob, replaced timer and tested, unit is now running as designed job complete installed W11685947"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2670XEW1
Near Georgetown, Texas 78633
Brandon B
Job Details: 07/14/2025
Arrived on-site for icemaker frozen solid. Verified ice tray is frozen solid. I didn't have a way to test the water pressure so I replaced the icemaker. Couldn't replace the valve due to the one I brought with me is damaged. Unit is operating as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32517AB2
Near Kyle, Texas 78640
Joe Z
Job Details: 07/14/2025
Arrived on site to replace broken door. Replaced door W10468669. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAB1
Near Kyle, Texas 78640
Joe Z
Job Details: 07/14/2025
Arrived on site for door latching issue. Upon arrival inspected unit and found strike bent. Removed handle and latch and inspected and all look good. Tried bending back to correct form but is not correct. The strike received is incorrect and need to reorder; ordrng 1 WP8580309 (Strike) and 1 WP8580309 (Strike)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Kyle, Texas 78640
Joe Z
Job Details: 07/14/2025
Arrived on site for oven not heating. Upon arrival test unit and there is no amp draw from igniter. Am getting 120 from control to igniter on call for bake. Replaced igniter W11590294. Test unit and operates as designed. No gas leaks present. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Kyle, Texas 78640
Joe Z
Job Details: 07/14/2025
"Arrived on site for draining non stop. Customer was not home Burt gave remote access .Upon arrival, unit is unplugged . Once power is restored , drain pump begins to operate continuously. Replaced control W11607637 due to pressure system failure. Test unit and is operating as designed. No leaks present. Job complete. Customer was not home to sign off for repair. Job complete"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Austin, Texas 78724
Joe Z
Job Details: 07/14/2025
Arrived on site for making noise and shaking. Upon arrival inspected unit. Customer has unit pulled from wall and took picture of floor damage already present . Found suspension has failed. Ran diagnostics and there are no saved error codes. Ran components test and found noise during spin. Raised unit and found rotor is missing bolt. Am seeing some signs of leaking gearcase. Cannot reinstall rotor for further testing due to threaded part of shaft being pushed too far inward. Need to replace gearcase and suspension. Ordering rotor bolt and agitator. Office to reschedule ; ordrng 1 W10752189 (Bolt) and 1 W11550891 (Agitator)
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS06
Near Woodway, Texas 76712
Jonathan M
Job Details: 07/12/2025
"Arrived on site for a cook top.That has multiple burners that won't adjust settings. Inspected unit and work area. The customer advised that all burners work, but that there are three burners that don't go all the way down to simmer. I used a flathead screwdriver to adjust the valves on the valve stems to adjust flame heights. I was able to adjust it to the customer's liking, and the unit is now working and operating as designed. Call complete. No parts were installed."
We serviced a
KITCHENAID FREEZER
Model KRFC300ESS07
Near Dripping Springs, Texas 78620
Luis
Job Details: 07/12/2025
"Arrived on site for a defective compressor. Replaced the compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good. W11557425,wpw10143759"
We serviced a
WHIRLPOOL RANGE
Model RF368LXPB2
Near Waco, Texas 76708
Jonathan M
Job Details: 07/12/2025
"Arrived on site for a range that is sparking and won't work. Inspected unit and work area. The customer stated that the machine started making sizling and popping sounds and lost power. She advised that she had to turn the breaker off to the machine in order for it to stop and that they have a burn mark on the backside of the wall. I did confirm the customer's complaint and found the line one side of the terminal block. Add grounded against the bat cover. The customer was requesting a new unit due to their inability to trust the machine. I did advise them that this could be repaired with the terminal block replacement, but the customer advised that they did not wish to proceed with repair and will just buy a new stove instead. No further services needed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS5588FIHZ00
Near Temple, Texas 76502
Jonathan M
Job Details: 07/12/2025
"Arrived on site for a refrigerator that is leaking water out of the ice area and at the water dispenser. Inspected unit and work area. The customer advised that the unit leaks water inside of the ice container section, and we'll drip all over the inside of the freezer door. He also advised that the water dispenser. Well, a periodically dispense water for no reason without the paddles being touched. I checked all wiring connections underneath the. Refrigerator and at the user interface. I found all connections were good. I tested the unit and confirmed the customers complaint. I found that when you pressed the water dispenser paddle that it was filling the ice maker and had overfilled the icemaker, causing it to leak everywhere within the door. I regained access underneath and swapped the water tube connections and found the unit began to work and operate as designed. It appeared that during the install of the new door, the waterlines had been swapped from their needed locations. The unit is now working and operating as designed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3236RZ00
Near Waco, Texas 76712
Jonathan M
Job Details: 07/12/2025
"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that about a week ago, they came out to the. Refrigerator and found the freezer at 12?F and thenice cream was a little soft. She explained that after she made the call back in for service, they pulled everything out of the freezer section, and it has since come back down to 0?F. She just wanted to have the refrigerator checked due to ongoing.Issues with the unit. I found no evidence of any defrost issue within the freezer section. I took temperature of the refrigerator and freezer sections and found the freezer sitting at 3?F, and the refrigerator sitting at 38?F, going through a defrost. I found the compressor kick back on and began to cool the. Refrigerator after opening both doors for testing. I did advise the customer that it appeared that the door may have been left slightly opened and did not find any specific issue with the machine. The unit is working and operating as designed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Temple, Texas 76502
Jonathan M
Job Details: 07/12/2025
"Arrived on site for a washing machine that won't drain again. Inspected unit and work area. The customer advised that the unit wouldn't fully drain during a wash. Cycle and that her son found the drain hose pinched in one area. She advised that he duct taped the hose into a certain position to get the unit to drain out and has not used it since. I did confirm the customer's complaint and found the rubber elbow at the bottom side of the drain hose kinked, restricting waterflow. I ran the unit through diagnostics and found an F0nE2 (oversuds) error code. I ran the unit through a diagnostic cycle and found when I pinched on the elbow that water was able to more freely drain out. I did advise the customer that she will need a new drain hose for repair but that the part was an installation part, which isn't covered by warranty because it's not a part of the machine. I spoke to the property owner and advised him of the same situation. He advised that he would get a new drain hose and get someone to install it for the client. The unit is working and operating as designed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Buda, Texas 78610
Luis
Job Details: 07/12/2025
"Arrived on site for cooling issue. Found middle and upper section of evaporator in cased in ice,ran diagnostic heater powered on diagnosed unit not running through a full defrost cycle ordering controls and heater. Customer will defrost unit 48 hrs before retune visit. Please set up for sooner availability ; ordrng 1 W11567493 (Heater) and 1 W11566894 (Ui control)"
We serviced a
WHIRLPOOL RANGE
Model WFGS7530RZ1
Near Pflugerville, Texas 78660
James K
Job Details: 07/12/2025
"Arrived on site for unit flashing FEE7. Upon arrival, proceeded to expose rear panel and found broiler connector disconnected from molex (picture attached). Secured connection and re tested. Ran oven for 550F with no issues. Cooktops work as designed. Unit is functioning as designed. No parts needed"
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ2
Near Manor, Texas 78653
James K
Job Details: 07/12/2025
"Arrived on site for unit making clicking noises. Upon arrival, customer stated the oven heats, an abnormal clicking noise will occur. Inspected unit and found clicking if coming from L shape igniter. Made sure unit is heating properly and air shutter is installed properly. Advised customer unit is functioning as designed and the noise is a normal noise. Customer agreed. Unit is functioning as designed. No parts needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, Texas 78723
James K
Job Details: 07/12/2025
"Arrived on site for unit making noise in FC. Upon arrival, found leak back flowing from ice maker fill tube causing ice to form next to fan blade and damaging motor. Proceeded to replace W11559968 motor evap and added extension tube to the fill tube. Tested unit and now unit is functioning as designed. No water leaks detected at this time"
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Pflugerville, Texas 78660
James K
Job Details: 07/12/2025
"Arrived on site for unit not agitating. Upon arrival, started unit and found drive motor running only. Customer stated they just got the unit and never worked since day 1. Inspected underneath unit and found tangled belt causing to rip (picture attached). In addition, found belt shavings near the actuator and capacitor. Proceeded to replace W11395618 capacitor, W10721967 splutch assy, W11481722 actuator and W11239857 belt. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Pflugerville, Texas 78660
James K
Job Details: 07/12/2025
"Arrived on site for unit not starting. Upon arrival, pressed start button and no response. All other LED indicators are operational. Proceeded to inspect control and found moisture on the left side of the control. Inspected vent gaskets and found pushed into tracks causing a loose seal. Removed gasket and fluffed it and re attached on tracks of the vent assy correctly. Proceeded to W11637583 control. Ran diagnostics and passed with no issues. No water leaks detected at this time."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA02
Near Austin, Texas 78746
Luis
Job Details: 07/12/2025
"Arrived on site for unit powering off. Diagnosed a defective drain pump,replaced external drain pump ran water through system water drained correctly no leaks at tubing or connections, replaced bin thermistor ran diagnostic all test passed. W11539855,wpw10511923"
We serviced a
WHIRLPOOL WASHER
Model LSQ9010PW6
Near Temple, Texas 76502
Jonathan M
Job Details: 07/12/2025
"Arrived on site for washing machine that won't advance through the cycle. Inspected unit and work area. The customer stated that the unit just filled but would not do anything else and was still full of water. I did confirm the customer's complaint and gained access to the lid switch. Put it on the lid, switch broken, causing the issue. I replaced the door switch and tested the unit. The unit began to work and operate as designed. Call complete. WP8318084."
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE05
Near Austin, Texas 78704
James K
Job Details: 07/12/2025
"Arrived on site for water leaking on the floor. Upon arrival, customer showed video of the leak and found water pooling on the bottom right side near the filter. Proceeded to remove filter and found O rings warped. Advised customer to install a replacement filter. Customer agreed. Unit is functioning as designed. No water leaks detected at this time. No parts needed"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX1
Near Austin, Texas 78745
Leonardo
Job Details: 07/12/2025
"Arrived on site to diagnose unit for beeping and not starting. Tested unit and found error code F7E2, indicating a wash motor issue. Verified the motor was receiving proper voltage but was not running. Replaced sump and motor assembly. Tested unit and confirmed proper operation. No leaks present at this time. Job complete."
We serviced a
KITCHENAID COOKTOP
Model KGCU462VSS02
Near Spicewood, Texas 78669
Leonardo
Job Details: 07/12/2025
"Arrived on site to diagnose unit for left front burner not igniting. Tested unit by attempting to turn on the burner and found the igniter not engaging. Confirmed igniter is functioning by testing another burner. Removed front panel to access the valve and switch. Found the switch for the left front burner was dirty and not making proper contact. Cleaned the switch with a wire brush, reassembled the unit, and tested operation. Burner is now igniting properly. Job complete."
We serviced a
KITCHENAID MICROWAVE
Model KOEC530PSS01
Near Driftwood, Texas 78619
Leonardo
Job Details: 07/12/2025
"Arrived on site to test unit for door not closing correctly.Tested unit and found it starting properly once the door was closed. Advised customer on proper door operation. Customer demonstrated how she was closing the door by pulling back on it, which prevented the door from making proper contact with the switches. Demonstrated correct door closing technique. Retested unit, and it is operating as designed. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Hutto, Texas 78634
Wesley
Job Details: 07/12/2025
"Arrived onsite and found complaint of unit operating with arcing. Not able to replicate at time of service but did find some grease build up in the hi voltage cabinet. Advised customer that the grease build up can cause arcing. Unit is now operating as designed designed. No parts. In event of call back, return with hi voltage components."
We serviced a
WHIRLPOOL RANGE
Model WFGS5030RZ0
Near Hutto, Texas 78634
Wesley
Job Details: 07/12/2025
"Arrived onsite and found unit operating with failed cap alignment right front burner causing failure to ignite. Corrected cap/head alignment. Unit is now operating as designed, no parts."
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Round Rock, Texas 78665
Wesley
Job Details: 07/12/2025
"Arrived onsite for broken control f3e1 error. Replaced control, unit is now operating as designed. W11607637"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ11
Near Round Rock, Texas 78665
Wesley
Job Details: 07/12/2025
"Arrived onsite for no heat. Found unit operating with bad magnetron sound. Replaced magnetron cap and diode to repair. All checks good. W11737891, W11256462, WPW10574736"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Killeen, Texas 76542
Robert
Job Details: 07/12/2025
"KDPE234GPS0 Arrived on site from previous visit to install parts. Installed pump motor,springs, and door cable tested product works as it's designed no water leaks visible from main water supply."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Killeen, Texas 76542
Robert
Job Details: 07/12/2025
"WFE535S0LZ2 Arrived on site for a range with error code F6E1 . On arrival I verified issue, client stated when using the oven it would burn her food. I tested sensor, reading was good ,wireharness was good I tested control board part has failed I replaced control board and tested at 350 degrees my meter read correct temperature product is working as its designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Killeen, Texas 76542
Robert
Job Details: 07/12/2025
"WTW4957PW0 Arrived on site for a washer that will not fill and sounds like draining. On arrival I found product unplugged I plugged back in and long drain started. I canceled and ran diagnostic no error codes. I tested in customer mode on quick wash product worked with no problem. I'm ordering control board again and lid lock,lower wireharness, and pump. Returning parts just in case needed no water leaks visible from main water supply office to reschedule for client. ; ordrng 1 W11307244 (Lid lock) and 1 W11608056 (Control board) and 1 W11665968 (Lower wireharness) and 1 W10919003 (Drain pump)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Waco, Texas 76707
Jonathan M
Job Details: 07/12/2025
Arrived on site for a dryer that is not powering on. Inspected unit and work area. The customer advised that the unit just will not turn on regardless of what she does. I checked voltage off the back and found proper voltage and polarity. I checked voltage going to the control and found proper voltage but found no other voltage going to the user interface or anywhere else. I replaced the control board and tested the unit. The unit began to work and operate as designed. Call complete. W11413569.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Cedar Park, Texas 78613
Miguel
Job Details: 07/12/2025
Arrived on site for dishwasher not draining. Has not drained since day 1. Only tried 2 times. Found f6e4. Tub is still full of water. Ran drain and confirmed pump is running but no water draining. Checked and confirmed the drain plug was not removed from disposal. Removed plug and drain all water. Ran automatic test cycle and all components pass. Call complete. No parts.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Round Rock, Texas 78681
Miguel
Job Details: 07/12/2025
Arrived on site for dishwasher not spraying. Previous tech ordered motor assembly. Unit was already out of cabinet. Difficult to move due to floor. Customer isnaware and said her husband removed it and will put it back. Removed racks. Replaced motor assembly. Ran automatic test cycle and verified operation. Call complete. No leaks. W11613479
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cedar Park, Texas 78613
Miguel
Job Details: 07/12/2025
Arrived on site for dryer making noise. Removed and found drum is not warped. Removed back panelmand found lint build up stopping the blower wheel from turning and causing the jump. Used screwdriver to clear up the lint. Comfirmed wheel is now spinning properly. Dryer notnworking as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Cedar Park, Texas 78613
Miguel
Job Details: 07/12/2025
Arrived on site for moisture building on center mullion. Verified doors are sealing. Checked on test 35 and confirmed 12vdc coming to heater. It is not turning on. Replaced mullion.mchanged setting 34 to 100%power. Verified operarion. Call complete
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Briarcliff, Texas 78669
Leonardo
Job Details: 07/12/2025
Arrived on site to diagnose unit for heating element hanging inside the microwave. Tested unit and found a broken support. Installed new support. Tested unit and unit is operating as designed. Job complete.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Dripping Springs, Texas 78620
Leonardo
Job Details: 07/12/2025
Arrived on site to diagnose unit for no power.Tested unit and found no display or lights coming on. Checked voltage at the outlet and confirmed proper voltage. Removed kickplate to access the terminal block and found the terminal block melted at the white wire. Ordering new main harness. Office to reschedule.Rescheduled for 7/21 ; ordrng 1 W11708398 (Main harness)
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPQ2
Near Kyle, Texas 78640
Leonardo
Job Details: 07/12/2025
Arrived on site to diagnose unit for not draining. Tested unit and confirmed the motor is running during the wash cycle but not during the drain cycle. Checked and cleared the drain hose no clogs found. Tested voltage and found the control board is not sending power to the drain pump during the drain cycle. Unit will need a new control board. Office to reschedule.; ordrng 1 8546514 (Control board.)
We serviced a
WHIRLPOOL FREEZER
Model WRS325FDAM04
Near Round Rock, Texas 78665
Wesley
Job Details: 07/12/2025
Arrived onsite for broken drawers bad lighting and frozen evap drain tube. Steamed drain tube clear and replaced lower drawer. Middle drawer needed and LED needed. Ordering drawer and LED to complete. WP2188664; ordrng 1 WP2188656 (Crisper) and 1 WPW10515057 (LED freezer) and 1 WPW10515058 (Fridge upper LED)
We serviced a
WHIRLPOOL DRYER
Model WED6620HC0
Near Copperas Cove, Texas 76522
Robert
Job Details: 07/12/2025
WED6620HC0 Arrived on site for a dryer making nosies. On arrival client stated that the sounds started at the beginning of the cycle it didn't hear anything. Further inspection I found the pully was in terrible condition I replaced assy drive and then tested product is working as its designed no sounds at all.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Copperas Cove, Texas 76522
Robert
Job Details: 07/12/2025
WTW4855HW3 Arrived on site for a washer with pump sensor issue. On arrival I verified the issue long drain i replaced control board and calibrated then tested product is working as its designed no water leaks visible from main water supply.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Temple, Texas 76502
Jonathan M
Job Details: 07/11/2025
"Arrive on site for a refrigerator that has a broken ice maker. Inspected unit and work area. The customer advised that her husband noticed that the ice maker was cracked, causing it to leak in the ice container. I did confirm the customer's complaint and replaced the ice maker. I tested the unit and the unit began to work and operate as designed. Call complete. W10873791."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near China Spring, Texas 76633
Jonathan M
Job Details: 07/11/2025
"Arrived on site for a dishwasher that is stopping midcycle again. Inspected unit and work area. The customer advised that most of his cycles end up not running through properly and will stop after about an hour. I ran the unit through diagnostics and found an F1 E1 (main control failure), F10 E4 (diverter cannot find position), F10 E2 (vent motor electrical problem), F7 E1 (wash motor single speed error), and F9 E2 (drain pump electrical problem) error codes. I ran the unit through an auto test and found the machine appearing to work and operate as designed. I spoke to PR and was advised to replace the wash motor, control, and vent assembly. A replaced all three parts and tested the unit. The unit began to work and operate as designed. Call complete. W11416362, W11629911, and W11649995."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, Texas 78744
Luis
Job Details: 07/11/2025
"Arrived on site for customers concern is unit is always running. At time of visit temp was reached and unit not running,let customer know that unit will run to circulate air while compressor is off ran diagnostic all test passed changed defrost setting to basic."
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Andice, Texas 78628
Miguel
Job Details: 07/11/2025
"Arrived on site for dryer not starting. Customer checked breaker and reset but cannot get dryer to turn on. Found no power at outlet. Found breaker outside was tripped. Reset breaker and checked voltage. 246v coming in, 124 each side to common and ground, G-C=0. No voltage dropped when turned on. Unit running as designed. Motor turning and has good draft. Heater turning on and off properly with no shorts. Working as designed. Call complete. No parts"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Kyle, Texas 78640
Luis
Job Details: 07/11/2025
"Arrived on site for leaking from icemaker and ui flashing,popping noise and changing temps on its own. Adjusted settings on control checked icemaker found control changed setting on its own diagnosed a defective jazz control and icemaker. Replaced icemaker and control icemaker ran through a cycle filled with water no leaks,control working as designed. W10884390,wpw10503278; used 1 W10884390 (Icemaker) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Lockhart, Texas 78644
Joe Z
Job Details: 07/11/2025
"Arrived on site for lid lock issue. Upon arrival, test unit and lock clicks continuously. Replaced latch W11513248. Test unit and is operating as designed. No leaks present. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Lockhart, Texas 78644
Joe Z
Job Details: 07/11/2025
"Arrived on site for making a noise. Upon arrival, test unit and confirmed a loud zap, taser sound. Customer states it only happens maybe once per day. Unit does heat correctly . Found loud zap and flashing coming from filter board . inspected all connections on filter board and are secured. Inspected high voltage components and all appear good with no burn marks. Ordering filter board and returning with all high voltage components. Office to reschedule ; ordrng 1 W10422269 (Filter board)"
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Leander, Texas 78641
Miguel
Job Details: 07/11/2025
"Arrived on site for oven not working. Breaker was tripped. Customer rest breaker and has used cooktop with no issue. Bake and broil element previously replaced. Verified good voltage and ground. Replaced main control. Verified operarion. Bake element pulls 10 amps, broil pulls 13 amps. Working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Lockhart, Texas 78644
Joe Z
Job Details: 07/11/2025
"Arrived on site for Pump Running - SP W11766193 - Special Project S153EB - Main Control - SCode S153EB. Upon arrival, unit is unplugged. When restoring power, drain pump begins to operate continuously. Replaced control W11607637. Per service pointer. Having same issue with new control. Test unit with and without pressure hose. Control is defective and need to reorder. Office to reschedule ; ordrng 1 W11607637 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Lockhart, Texas 78644
Joe Z
Job Details: 07/11/2025
"Arrived on site for Pump Running - SP W11766193 - Special Project S153EB. Upon arrival, unit is unplugged. When power is restored, drain pump begins to operate continuously. Replaced control W11607637. Test unit and is operating as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Georgetown, Texas 78628
Tyler
Job Details: 07/11/2025
"Arrived on site for refrigerator needing sealed System repair. On arrival, confirmed issue and found uv dye, coming from the freezer evaporator coil.And I then replacednW11580057, w 11546692, w p w 10143759, w 11506635. Recharge system with sixty eight grams of r six hundred an inform customer to allow twenty four hours for unit to cool and an additional three days on top of that to fill the ice bin with ice call complete"
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Austin, Texas 78749
James K
Job Details: 07/11/2025
"Arrived on site for unit tripping breaker. Upon arrival, tenant stated after 40 minutes of use, no matter what temperature setting, the unit will trip the breaker. Tenant would have to wait to cool down and will work for the remainder of the cycle. Proceeded to check incoming voltage, polarity and air flow and it all passed. Ordering WP694089 wheel and 279827 motor. No parts replaced. Customer agreed to reschedule July 18th ; ordrng 1 WP694089 (Wheel) and 1 279827 (Motor)"