Service History 908

Near Cedar Park, TX 78613
Lou
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher rack issues. Upon further inspection, I found that the bottom rack protective covering was coming off of several of the dividers and rusting. Also found the same issue on the upper rack. I took photos of issue. I removed and replaced the lower rack/wheels and am ordering the upper rack and will return with the prescreened upper rack wheels. Tested in diagnostics and it operated as designed. No water leaks observed during service. ; ordrng 1 W10909088 (dishrack upper)"
Near Round Rock, TX 78664
Lou
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "arrived on site to inspect refrigerator fan noise. Upon further inspection, I found the unit unplugged. I plugged the unit in and checked both evaporators for frost pattern. Found no pattern on the FC Evap and a small pattern on the RC Evap. Ran test 40 and again the same results. I contacted Techline and spoke to Ed who advised that due to the no frost pattern there could be a restriction in the lines, a leak, or bad compressor.. I am ordering a sealed system to include compressor, access valve, non dye drier, FC evaporator, RC evaporator, oilless gauges, Orion board,, CNOTE-AUTHORIZATION. I advised the customer to keep the unit plugged in for the next tech to inspect before completing the sealed system. No water leaks observed during service. Office to schedule return service.; ordrng 1 CNOTE (OILLESS GAUGES) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (3 HR JOB) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10865322 (evaporator) and 1 W10903340 (compresso
Near Austin, TX 78733
Tyler B.
Job Details: 06/04/2019
OVEN KITCHENAID KODE507ESS04 "Arrived on site for unit door not straight, arrived and found top door crooked, door is installed correctly, but sits crooked , removed door and cover and found no issues with hinges but found the frame had been epoxied on crooked, u it will need door assembly to complete repair.; ordrng 1 W10774423 (glass-door)"
Near Manor, TX 78653
Steve C.
Job Details: 06/04/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for the unit is not drying. Tested the unit and found the heating element is turning on but weak air flow to the outside. Removed the lint chute and found lint build up is clogging the air flow. Removed all the lint build up and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near New Braunfels, TX 78132
Kevin
Job Details: 06/04/2019
WASHER WHIRLPOOL WFW8640BW1 "arrived on site, found washer is noisy during spin cycle, found a large coin in between drum and basket. After removing it washer now sounds normal. No water leaks from connections at time of service, job complete."
Near San Marcos, TX 78666
Kevin
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site and inspected dishwasher and found motor is not running during wash cycle. Replaced washer motor and it is now operating properly. No water leaks from connections at time of service, job complete."
Near San Marcos, TX 78666
Kevin
Job Details: 06/04/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and found blower wheel is making contact with flapper and rattling. Removed flapper and reset wheel into location and rattling has stopped. No further repair is needed at this time. Job complete
Near , TX 78641
James
Job Details: 06/04/2019
WINE COOLER KITCHENAID KUWR204ESB0 Arrived on site and inspected unit for level. I found the the lower left corner of door is rubbing on cabinet. Checked unit for level and found they the unit will need to go up on left side slightly to be level but it will cause the door to hit the cabinet on left side and not close. I found the both cabinets lean to the outside near the top and the counter runs just to the high side of level on left side. Instructed customer of findings and that with the installation I am unable to perfectly level due to the opening being out of square and how tight the opening is to the unit. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site for water spilling inside freezer door and also through the dispenser area. The customer turned the icemaker off and the problem went away while the icemaker was turned off. Performed multiple checks and determined that the icemaker is not cycling properly thus spilling the water. Replace icemaker and all water connections are dry.
Near Liberty Hill, TX 78642
James
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site and found dispenser is not dispensing rinse aid. Held plunger open and no rinse aid was released. Installed new dispenser and tested. Unit tests good. Job complete
Near Austin, TX 78702
Wesley
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDTM404EBS0 Arrived onnsite and found DW not filling or draining. Found bad control. Replaced control. Unit now operating as designed.
Near Temple, TX 76502
Arthur B.
Job Details: 06/04/2019
WASHER WHIRLPOOL WFW85HEFC1 "Arrived onsite for customer complaint of front load washer getting error code F3E1 and not starting. Removed top and manually released lock. Removed clothes and ran diagnostics. Found error codes F3E1 (Water Level Error), F8E1 (Low Water Flow). Removed front door and removed drain trap. Found extensive debris in trap. Removed all obstructions. Reassembled. Blew through pressure hose. Found good flow. Cleared error codes and ran manual. Unit fills,washes,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Wesley
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Ordering diffuser to repair open diffuser door allowing all fridge items to freeze. ; ordrng 1 W11317276 (DIFFUSER )
Near San Marcos, TX 78666
Kevin
Job Details: 06/04/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site and inspected microwave and found display is not operating, replaced control board and it is now functioning normally and heating properly. Job complete."
Near Kyle, TX 78640
Robert
Job Details: 06/04/2019
DRYER MAYTAG MED5500FW1 Arrived on job for complaints of no power. Found the socket bad will need electrician to complete.
Near Del Valle, TX 78617
Joseph C.
Job Details: 06/04/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for “not drying or heating” complaint. Inspected unit and found high limit thermostat to be blown, due to obstructed vent line. Removed and replaced thermostat. Left unit unplugged and free of vent line, until venting can be cleared. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Round Rock, TX 78665
Tyler B.
Job Details: 06/04/2019
MICROWAVE GE JVM3160EF1ES Replaced grill and tested good,"
Near Canyon Lake, TX 78133
Brandon
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL GSC25C6EYB01 "Arrived on site to replace dispenser motor, after replacing, found power going to motor was not correct, ordering controls. ; ordrng 1 CNOTE (AUTH) and 1 W10388236 (panel-ui) and 1 W10446514 (electronic control)"
Near Austin, TX 78751
Joseph C.
Job Details: 06/04/2019
RANGE WHIRLPOOL WEG515S0FS0 "Arrived on site for “door fascia has come loose from door glass” complaint. Inspected unit and found screw that holds inner door panel to upper trim piece to be wrong one and too long. Cut screw down to let top trim fit snuggly against inner panel, so that door glass will not drop out, again. Unit checks good. No leaks detected, at time of service."
Near Round Rock, TX 78664
Tyler B.
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KSSC42QMS02 "Arrived back on site for unit making noise , found noise coming from compressor box, found screws loose, tightened screws and tested good, no leaks on site"
Near Georgetown, TX 78633
Joel G.
Job Details: 06/04/2019
REFRIGERATOR MAYTAG MFD2562VEM11 "Arrived on site to diagnose fridge dripping water from frz. Found sheet of ice on floor of frz indicating faulty drain tube. Replaced part and defrosted ice and verified proper drain flow. Verified no water leaks at time of svc call.
Near Austin, TX 78746
Tyler B.
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for unit not making ice and no cool found evap covered in ice, ran disgorged failur open circuit on fc thermester, cleared ice and replaced cover with built in thermistor, drain hose checked good and software up to date, no leaks on site"
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/04/2019
FREEZER WHIRLPOOL WRX986SIHZ00
Near San Marcos, TX 78666
Kevin
Job Details: 06/04/2019
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site and found display on control board is not working, replaced control board and range is now operating properly. Job complete"
Near Round Rock, TX 78665
Al
Job Details: 06/04/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived to inspect wall oven with F8E0 error code.Confirmed the complaint and attempted power on the unit and got the same error.Looked at service pointer that stated for unit to sit for 15 minutes on first time use and then be powered on, giving the MCU time to boot successfully.Unit now heats.JOB COMPLETE"
Near Austin, TX 78704
Luis
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for no ice and not dispensing ice. Tested auger motor found motor seized. Unit will need new auger motor,ran diagnostics E2 error on new icemaker,power cycled unit to remove error. Ran harvest test passed ran fill error test no errors ran fill test passed ran ice box fan pass. Unit need a power cycle to remove error code after icemaker replacement.; ordrng 1 W10822606 (MOTOR AUGER)"
Near Meadowlakes, TX 78654
Cliff
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Found RC evaporator not defrosting due to communication error between controls and thermistors. User interface, main control, and RC wiring harness will need to be replaced to complete repairs. Also noted freezer has broken shelf. Shelf will also need to be replaced. Homeowner is aware to thaw unit 24 hours prior to service .; ordrng 1 W11089931 (panel-ui) and 1 W11189617 (SHELF )"
Near Liberty Hill, TX 78642
James
Job Details: 06/04/2019
WASHER MAYTAG MVWB835DW3 Arrived on site and tested operation. Customer had video of squealing sound I found oil has began to leak from gear case. Installed new gearcase and tested operation. Unit tests good. Job complete
Near Dripping Springs, TX 78620
Scott
Job Details: 06/04/2019
DRYER MAYTAG MGDX655DW2 "Arrived on site to check dryer for burning smell. Found massive amount of lint build up in dryer .cleaned out unit . Checked everything out , all checked good . No issues present at time of service . . Job complete ."
Near Hutto, TX 78634
Jonathan S
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived onsite for refrigerator moisture build up on top of freezer gasket. Confirmed mullion was dry and tested mullion operation. Inspected door gasket and performed diagnostics mode. Tested all other operations. Installed gasket kit for freezer door. All tested good, no water leaks present."
Near Austin, TX 78703
Wesley
Job Details: 06/04/2019
WASHER WHIRLPOOL WFW97HEXW2 Arrived on site and found stacked unit with MCU communication failure.
Near Austin, TX 78749
Scott
Job Details: 06/04/2019
DRYER WHIRLPOOL WGD92HEFW1 "Arrived on site for unit not heating and making loud noise . Found restricted air flow ,as well a lot of lint . Cleaned lint out . Rollers checked good , blower wheel as well. Recommended having duct work cleaned to exterior . Job complete."
Near Austin, TX 78746
Tyler B.
Job Details: 06/04/2019
DRYER LG DLGX3876V "Arrived on site for unit making thumping noise, found front roller bearing blown out, replaced roller and tested good,"
Near Austin, TX 78748
Luis
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for damaged door found large dents on fresh food door. Removed damaged door installed new door and nameplate checked door seal good
Near Florence, TX 76527
Joel G.
Job Details: 06/04/2019
DISHWASHER GE GDF520PSJ0SS Arrived on site to diagnose dishwasher not heating. Ran diags and found all components working. No element and it never heated. Miscommunication from UI main board and sensor not allowing heating element to come on on its own in a normal cycle. Also informed customer to be using rinse aid. Verified no water leaks at time of svc call. ; ordrng 1 WD21X22598AUTHO (TURBIDITY SENSOR) and 1 WD21X23463 (kit svc ui front log) and 1 WD21X24797AUTHO (machine control)
Near Austin, TX 78748
Scott
Job Details: 06/04/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived on site for washer not sending water thru detergent tank . Found mineral deposit build up in both descender and valve assembly . Ordering dispenser and valve . Need autho; ordrng 1 AUTHO and 1 W10862190 (dispenser) and 1 WPW10247306 (valve)
Near Wimberley, TX 78676
Brandon
Job Details: 06/04/2019
WASHER MAYTAG MVWB850YW0 "Arrived on site to replace sensor and hub, unit tested good."
Near Round Rock, TX 78665
Al
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived to inspect leaking refrigerator. I was instructed by the customer, inside the freezer section at the bottom behind the metal area, he noticed leaking water, but never see it again.I instructed him this is the sealed system process and what he was witnessing is normal operation of the unit.Customer Satisfied JOB COMPLETE"
Near Austin, TX 78748
Leonardo
Job Details: 06/04/2019
OVEN WHIRLPOOL GGG390LXS05 Arrived on site to test unit for gas leak. Test unit but couldn’t find a leak. Customer said she wanted to replace regulator
Near New Braunfels, TX 78132
Robert
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on job for complaints of temperature too warm. Found refrigerator not defrosting. Changed thermostat but will need harness as well.; ordrng 1 W10911770 (HARNESS )
Near Marble Falls, TX 78654
Cliff
Job Details: 06/04/2019
FREEZER WHIRLPOOL KRFC300ESS Arrived on site to diagnose a refrigerator that is frosting in freezer. Tested unit and found humidity control not turned on causing moisture from center mullion to create an air gap in freezer seal. Advise homeowner on humidity control function. No other failures were found at this time and no repairs are needed. No leaks were found at time of service.
Near Georgetown, TX 78626
Jonathan S
Job Details: 06/04/2019
DRYER GE DBXR463ED1WW "Arrived on site for dryer sparking on terminal block. Found unit laying on face. Inspected terminal block and found no damage. Cleaned connector and block. Found terminal block cover missing, added electrical tape to cover for temperature use. Shorted dryer vent and connected. Tested unit and found failed start switch. .; ordrng 1 WE1M1102 (term. block cover) and 1 WE4M519 (rotary start switch)"
Near Austin, TX 78747
Joseph C.
Job Details: 06/04/2019
DRYER AMANA NED4655EW1 "Arrived on site for “too long dry times” complaint. Inspected unit and found high limit thermostat to be blown, due to blocked venting. Recommended Dryer Vent Wizards(. Removed and replaced cutoff. Recommend customer contact vent cleaner, as soon as possible, to prevent fuse from blowing, again."
Near Austin, TX 78748
Luis
Job Details: 06/04/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 "Arrived on site for unit not dispensing ice. Tested ice dispenser no ice,motor is powering on but not engaging ice bin. Removed bin found washer interfering with shaft assembly. Adjusted washer,shaft and spring reassembled unit tested ice dispenser unit working as designed."
Near , TX 78633
Thomas L.
Job Details: 06/04/2019
DRYER LG DLE7200WE
Near Georgetown, TX 78633
Joel G.
Job Details: 06/04/2019
REFRIGERATOR LG LFX25974SW/05 Arrived on site to diagnose condensation inside ff side. Found mullion heater open and 120 vac to it. Also found left gasket ripped and recommended also replacing the right door gasket. . Verified no water leaks at time of svc call.; ordrng 1 ADX73550603 (GASKET) and 1 AGU74110902 (MULLION HEATER ) and 1 AGU74110902 (GASKET )
Near Liberty Hill, TX 78642
James
Job Details: 06/04/2019
REFRIGERATOR GE GFE29HSDASS Arrived on site and found dispenser not dispensing and reservoir frozen. Unit will need new door kit to repair. Repair will require 2 hours to fully disassemble the door and install kit; ordrng 1 WR02X25031 (injection molded doo)
Near Austin, TX 78733
Tyler B.
Job Details: 06/04/2019
COOKTOP WHIRLPOOL WCG97US6DS "Arrived on site for unit burner high on one side, and complained of unit popping breaker, found burner cups dirty, cleaned and flame was back to normal, removed top and found igniter wire had a small tear and ever so often found touch chassis, was able to fix with wire shrink wrap, and tested good, no gas leaks on site"
Near Round Rock, TX 78665
Al
Job Details: 06/04/2019
DRYER WHIRLPOOL WGD75HEFW0 Arrived to inspect gas dryer with drying issues. Confirmed the complaint and ran diagnostics and got an F6E1 communication error. Removed and replaced the control and tested the unit and unit tested as designed.No lint observed at the time of service.JOB COMPLETE
Near Taylor, TX 76574
Jonathan S
Job Details: 06/04/2019
WASHER MAYTAG MVWB725BW0 "Arrived on site for washer making loud noises. Inspected unit and turned basket. Found major burning failure. Found suspension rods damaged. Disassembled unit and removed wash basket to inspect. Will need to replace bearing and suspension rods. ordrng 1 W10247710 (washer,suspension J4L8SS58) and 1 W10435302 (bearing/JL64SS04)"
Near Buda, TX 78610
Kevin
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site and found door is dented and won’t close evenly, replaced door and it is now operating properly. No water leaks detected at time of service, job complete"
Near New Braunfels, TX 78130
Robert
Job Details: 06/04/2019
RANGE JENN-AIR JGRP436WP02 Arrived on job for complaints of gas smell went oven in use. Found the flame pattern on bake burner not correct not burning clean. ; ordrng 1 W10311335 (burnr-brlr) and 1 W10878504 (burnr-oven)
Near Austin, TX 78704
Wesley
Job Details: 06/04/2019
DRYER WHIRLPOOL WED6620HW0 Arrived onnsite and found power supply to control unplugged at control. Plugged in. Unit is now operating as designed.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Arrived on site for no cool condition in the fresh food section. Found that the fresh food air damper was very sluggish and noisy during operation. Removed and replaced fresh food air damper control. All water connections were dry at time of service.
Near Belton, TX 76513
Arthur B.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived onsite for customer complaint of top mount refrigerator not cooling both sections. Removed evaporator cover and found huge block of ice near capillary tube. Upon removing ice blockage, found pin hole leak on evaporator. U it will need new evaporator. U it unplugged at this time. No water source connected to unit at time of service.; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (DYE DRIER)"
Near Kingsland, TX 78639
Cliff
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is not cleaning properly. Tested unit and found main wash motor failed. Replaced pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Round Rock, TX 78681
Tyler B.
Job Details: 06/04/2019
WASHER MAYTAG MVWB765FW2 "Arrived on site for unit making noise in agitation again, removed agitator and found no faults or objects under, ran unit and found faint clicking during agitation. Removed rotor and found the gearcase has already started to leak oil. Unit will need another gearcase to complete repair. No leaks on site; ordrng 1 W10811956 (GEARCASE )"
Near Austin, TX 78731
Tyler B.
Job Details: 06/04/2019
OVEN WHIRLPOOL RBS275PDB17 "Arrived on site for unit not heating. Found tod open , replaced tod and tested good
Near Georgetown, TX 78626
Joel G.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Arrived on site to diagnose fridge creating frost at ice dispenser and ice clumping in frz. Temp in ff side at about 38 degs, 4 degs in ice room and 0 deg in frz. Frost is being formed after using crushed ice. I informed and demonstrated to customer that crushed ice will stick, using a cup, and overtime will create heavy frost if not cleaned out. Informed customer to clean at least every two weeks to prevent this issue. Frz at 0 deg is perfect and informed customer that if ice doesn’t get used, will start clumping. Ice bin however was starting to get damaged and needs replaced. Verified no water leaks at time of svc call.; ordrng 1 WPW10347093D2C (ice container)"
Near Lampasas, TX 76550
Arthur B.
Job Details: 06/04/2019
RANGE FRIGIDAIRE FFEF3054TSC Arrived onsite to install new LH panel to freestanding range from prior visit’s diagnosis. Removed and replaced panel. Reassembled. Bottom drawer now opens/closes as intended. No other issues found.
Near New Braunfels, TX 78130
Robert
Job Details: 06/04/2019
REFRIGERATOR JENN-AIR JS48NXFXDE00
Near Leander, TX 78641
James
Job Details: 06/04/2019
ICE MACHINE WHIRLPOOL KUIC15NLTS2 Arrived on site and tested operation. I found no water getting to reservoir. Tested water flow to inlet valve and found water getting to unit but has a rust color and rust coloring in valve as well as a cracked solenoid housing. I also found that the supply hose at shut off is rusting and shut off has corrosion on it. Instructed customer of finding. Tested pumps by manually adding water to reservoir and found to be good. Installed new valve and tested operation. Unit now operating properly and all functions test good. Job complete
Near Belton, TX 76513
Al
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDTE104ESS0 "Arrived to inspect leaking dishwasher. Removed kick plate and ran diagnostics test mode on unit to try and locate the leak. Unit did not leak in diagnostics mode, so I ran a full load and unit still did not leakALL WATER LINES WERE DRY AT THE TIME OF SERVICE CUSTOMER SATISFIED JOB COMPLETE"
Near Manor, TX 78653
Steve C.
Job Details: 06/04/2019
RANGE WHIRLPOOL WFG525S0HS1 Arrived on site for the unit panel is damaged. Found the control panel is dented on the right side. Replaced the panel and tested the unit. Unit works properly and no gas leak present.
Near Liberty Hill, TX 78642
James
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site and found ice bin completely full of ice that was frozen into a solid block. Removed all ice and found ice maker has jammed but was still able to fill with water and due to crack in tray it has leaked causing the block of ice. Unit will need new ice maker as well as ice chute and auger motor due to water getting into motor area. ; ordrng 1 W10908391 (icemaker)
Near Marble Falls, TX 78654
Cliff
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDF331PAHB0 Arrived on site to diagnose a dishwasher that is not cleaning. Tested unit and found main pump assembly motor locked up. Replaced pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Manor, TX 78653
Steve C.
Job Details: 06/04/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for the unit has moisture buildup in the drum. Found no water connections to the unit. Tested the unit and found there is good airflow going through inside the units but did not feel any air going outside. Advise the customer that they have a blockage to the outside vent. Unit is working properly and advise customer to clean air vents every six months.
Near San Marcos, TX 78666
Robert
Job Details: 06/04/2019
OVEN WHIRLPOOL WGE745C0FS00 Arrived on job to replace harness and switch. After replacement test operation.
Near Austin, TX 78748
Luis
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to install new door. Found new door shipped badly damaged on right side where hinge attaches. ordering new door. ; ordrng 1 W11301144 (DOOR)
Near Austin, TX 78737
Luis
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to install parts from prev diagnosis. Installed new ice door,motor,shaft and plate. Tested ice dispenser unit working as designed."
Near Buda, TX 78610
Kevin
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site and found door is dented and won’t close evenly, replaced door and it is now operating properly. No water leaks detected at time of service, job complete"
Near Austin, TX 78747
Leonardo
Job Details: 06/04/2019
DISHWASHER AMANA ADB1400AGS1 Arrived on site to test unit for unit leaking. Test unit and found unit leaning forward making water come from the front. Leveled unit and ran unit and found u it over sudsing customer using correct dish soap at this time. Cleared suds test unit and no leaks present at this time. Job complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 Arrived on site for temperatures that were too warm in the freezer compartment. Tested temperatures and found 35° in the fresh food section and 6° in the freezer section. Controls were set for 34° and 0°. Inspected unit to find fans and compressor running however compressor was running at slow speed. Reset control and re-tested. Unit now running compressor at high-speed. Customer will allow 24 to 48 hours for unit to totally stabilize. All water connections were dry.
Near Austin, TX 78753
Steve C.
Job Details: 06/04/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for the unit dispenser soap will not dissolve. Tested unit and found found very little water is going in on the hot side valve. Found the valve is defective. Replace the valve and tested the unit. Unit works properly and all the water connection for dry at the time of service.
Near Pflugerville, TX 78660
Jonathan S
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to install previous diagnosed parts. Removed failed door and installed new. Gained access to ice fan, removed failed fan and installed new. Tested operation, all tested good. No water leaks present."
Near Georgetown, TX 78628
Joel G.
Job Details: 06/04/2019
MICROWAVE LG LMVM2033ST/01 "Arrrived on site to diagnose microwave not heating. Found 8 amps on microwave when trying to heat.
Near Austin, TX 78704
Leonardo
Job Details: 06/04/2019
DISHWASHER KITCHENAID KUDS40FVPA3 Arrived on site to test unit for unit not cleaning correctly. Test unit and found chopper blade clogged with food. Cleaned chopper blade test unit and unit test good job complete.
Near Round Rock, TX 78665
Al
Job Details: 06/04/2019
RANGE WHIRLPOOL WFG745H0FS1 Arrived to install previously ordered parts. Removed and replaced 4bezel’s and 5 knobs.Ordering another bezel that will door ship to customer.JOB Complete ; ordrng 1 W11188712D2C (BEZEL-KNOBD2C)
Near Georgetown, TX 78633
Joel G.
Job Details: 06/04/2019
REFRIGERATOR LG LSXS26366D/02 "Arrived on site to diagnose a noisy ice maker. Gears are going out inside ice maker. Needs ice maker assy replaced. verified no water leaks at time of svc call.; ordrng 1 EAU61004410 (ICE MAKER ASSY)"
Near Pflugerville, TX 78660
Jonathan S
Job Details: 06/04/2019
RANGE KITCHENAID KFGD500ESS04 "Arrived on site for range having gas leak. Found gas turned off to unit, turned gas on and pulled unit out. Found unit leaking at main valve at line going to top oven. Tighten connection and tested leak. Tested with gas sniffer and gas bubbles. Tested oven and cooktop. All tested good, no gas leaks present."
Near Georgetown, TX 78626
Jonathan S
Job Details: 06/04/2019
REFRIGERATOR LG LFX28968ST/01 "Arrived on site for refrigerator not cooling. Per diagnostics and found error DS, defrost sensor. Gained access to control and checked defrost circuit resistance and found in range. Found failed defrost sensor. Manufacturer recommends to replace with control and when removing evap panel to replace as well. Spoke with customer on defrosting before returning, may not be able to defrost unit, ; ordrng 1 6615JB2005N (DEFROST SENSOR /S9J69B) and 1 AEB73764503 (GRILL ASSEMBLY/ A89J59S) and 1 EBR74796401 (CONTROL/J15L7S68)
Near Austin, TX 78750
Lou
Job Details: 06/04/2019
WASHER MAYTAG MHW8200FC0 "arrived on site to inspect washer not draining. Upon further inspection, I found the unit unplugged. When I plugged it back in, the drain pump kicked on. After a few minutes, the unit turned off and the door unlocked. The unit showed error code F9E1. I removed the drain pump filter and found a large amount of debris in the filter and in the drain port coming from the drum. I removed the drain pump and cleaned out the port and filter. Put the drain pump back on the unit and cleared the code and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near Liberty Hill, TX 78642
James
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and tested operation. I found that the fresh food section is at 31 degrees and items are freezing. I found the freezer to be at -2. Ran diagnostics and found damper motor just makes a whining noise and does not move the damper. Inspected for obstructions and found none. Unit will need new diffuser assembly to repair. ; ordrng 1 W11317276 (DIFFUSER )
Near Austin, TX 78723
Steve C.
Job Details: 06/04/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 "Arrived on site for the unit will not heat. Tested the unit and found the magnetron will not turn on. There’s 120 volts to the transformer. Replaced the magnetron, capacitor and diode and tested the unit. Unit heats and works properly."
Near Georgetown, TX 78633
Joel G.
Job Details: 06/04/2019
REFRIGERATOR LG LFXC24726S/02 "Arrived on site to diagnose fridge not cooling. Found 63 degs in ff side and 44 in frz. Tapped low side on compressor and found 30 psi indicating faulty compressor. Will need compressor, dye drier and access valve installed.verified no water leaks at time of svc call.; ordrng 1 ADH73150210AUTHO (DRIER) and 1 SV8404 (2 valve) and 1 TCA35911910AUTHO (COMPRESSOR)"
Near Austin, TX 78748
Luis
Job Details: 06/04/2019
REFRIGERATOR LG LSXS26326S "Arrived on site for no cool pierced low side on compressor reading +30 on low side diagnosed faulty compressor. Installed new compressor and filter drier,powered unit on compressor powered on then shut off,vibrating noise inside of compressor as if broken winding or broken plastic inside of shell,defective new compressor. Ordering compressor; ordrng 1 TCA35911910 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE)"
Near Austin, TX 78701
Wesley
Job Details: 06/04/2019
WASHER GE WBVH6240FWW Arrived onnsite and found slow drain symptom causing spinning problems. Ordering drain pump to repair. ; ordrng 1 WH23X10028 (pump)
Near Georgetown, TX 78626
Thomas L.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00
Near Burnet, TX 78611
Cliff
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL KRSF505ESS00 Arrived on site today no say refrigerator that is not producing ice or dispensing water. Tested unit and found water working properly without filter installed indicating failed water filter. Homeowner will need to replace filter to complete repair. No leaks were found at time of service and all parts and components are working properly.
Near Driftwood, TX 78619
Scott
Job Details: 06/04/2019
DRYER WHIRLPOOL WGD92HEFW1 "Arrived on site for unit throwing error code . Unit will not go into diagnostics . Only throws error code . Replaced thermistor , igniter , . Ordering ,thermistor ,control , .; ordrng 1 W10623852 (thermistor INLET ) and 1 W11350218 (CONTROL)"
Near Austin, TX 78717
Lou
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced sump/motor assembly, OWI sensor and main control. Tested the unit and it operated as designed. Customer advised that they used the unit recently and it stopped after approximately fifteen mins of use. I advised the customer that as long as they keep it plugged into an extension cord and GFCI outlet, the unit will not operate as designed. I advised the customer again they need to have someone check the outlet under the sink and the breaker. No water leaks observed during service, job completed."
Near Driftwood, TX 78619
Scott
Job Details: 06/04/2019
COOKTOP WHIRLPOOL KGCU463VSS02 Arrived on site for burners clicking . When front left is on low simmer . All other burners are normal . Flame is dancing on 1/2 of burner .ordering burner head and valve ..; ordrng 1 W11106799 (BURNER HEAD ) and 1 WPW10371235 (valve-brnr)
Near Austin, TX 78703
Leonardo
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Will need to replaced sump and motor will need to order new panel WPW10537425.; ordrng 1 WPW10537425 (PANEL BLACK )
Near Austin, TX 78703
Wesley
Job Details: 06/04/2019
REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived onnsite and installed shim kit. Unit is now operating as designed. All checks good.
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KRMF706ESS02
Near Cedar Park, TX 78613
Lou
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "arrived on site to inspect refrigerator condensation. Upon further inspection, the customer pointed out condensation on the left side of the cabinet. I checked the gaskets and all were sealing good. Looked over the unit and found no other areas with condensation. The area of the condensation is located directly behind where the ice maker vents are located inside the unit. I contacted Techline and spoke to Robert. . No water leaks observed during service, job completed."
Near Cottonwood Shores, TX 78657
Cliff
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS325SDHV02 Arrived on site to diagnose a refrigerator that is making unusual noise and doors are not even. Also noted RC door set higher than FC door and causing possible air leak. Re-leveled doors to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78735
Leonardo
Job Details: 06/04/2019
MICROWAVE IKEA IBMS1455DS00 Arrived on site to test unit for start button not working. Test unit and found holder broken. Will need to order new holder W11116990 x2. ; ordrng 2 W11116990 (HOLDER )s
Near Driftwood, TX 78619
Kevin
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KSF26C7XYY00 Arrived on site and inspected refrigerator and found temperature in freezer is 29°. Disassembled freezer and found very little frost pattern.No water leaks from connections at time of service.; ordrng 1 876765 (mtg kit) and 1 SF8404 (STUB) and 1 WP2188822 (evaporator) and 1 WPW10331270 (valve) and 1 WPW10364560 (solenoid) and 1 WPW10466675 (compressor) and 1 WPW10643261 (evaporator)
Near Burnet, TX 78611
Cliff
Job Details: 06/04/2019
REFRIGERATOR MAYTAG MFI2568AES Arrived on site to diagnose a refrigerator with an icemaker that is constantly freezing over. Tested unit and found damage fill line causing secondary damage to water valve and icemaker assembly. All three parts will need to be replaced to complete repairs..; ordrng 1 67006317 (tube-water)