Near Georgetown, TX 78633
Lou
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRF736SDAW13 "arrived on site to install previously diagnosed and ordered parts. Due to the defrost bimetal failure and hv control not able to read the thermistors, I removed and replaced the HV control and FC evaporator fan/harness and tested. Unit is operating as designed and has begun to cool.Control was covered under warranty. No water leaks observed during service, job completed."
Near Austin, TX 78732
Tyler B.
Job Details: 04/03/2020
WASHER MAYTAG MVWC6ESWW1 "Arrived to inspect unit agitating while filling. Found issue to be from pressure switch, replaced and tested properly"
Near Spring Branch, TX 78070
Noah D
Job Details: 04/03/2020
REFRIGERATOR GE ZISP480DXBSS "Arrived on site to inspect fridge for no cooling in fridge, upon inspection found the freezer cooling and fridge warm, compressor was running and air flow was good, UI giving weird temps and not adjusting air flow to fit, must replace UI and hv control due to all previous fixes, office to reschedule ; ordrng 1 1AUTHO and 1 WR55X10853 (UI)"
Near , TX 78130
Noah D
Job Details: 04/03/2020
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to inspect ,microwave and install mag cap and diode, installed all parts and retested microwave, fuse blew and microwave turned off, checked all wiring and connections and found loose connections, replaced all connections and ordering fuse, office to reschedule ; ordrng 2 W10138793 (FISE)s"
Near Waco, TX 76708
Jonathan M
Job Details: 04/03/2020
RANGE GE JGRS06BEJ1BB "Arrived on site for oven dad was having a hard time igniting. Inspected unit and work area. Tested unit and unit was filling with gas. It took 5 times to ignite the gas and once it did, it created a fireball inside the unit. Replaced bake igniter and tested unit. Unit is working as designed. Call complete."
Near Bertram, TX 78605
James
Job Details: 04/03/2020
FREEZER FRIGIDAIRE LFFH17F3QWC Arrived on site and found drain frozen and unit leaking water. Found temperatures at 2 degrees at top section and 26 near bottom. Cleared drain and moved bagged items blocking vents. Unit tests good. Job complete
Near Georgetown, TX 78633
Lou
Job Details: 04/03/2020
DISHWASHER LG LDF5545ST "arrived on site to inspect dishwasher not starting and console flashing. Upon further inspection, I pressed power and the display began to flash. I pressed start and the unit beeped and nothing happened. I found the control lock was on so I turned it off and pressed start and the unit began to operate as designed. I demonstrated to the customer how to turn the control lock off/on. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Kevin
Job Details: 04/03/2020
DRYER MAYTAG MEDB835DW "Arrived on site and inspected dryer and found F4 E3 error code saved. For restricted airflow. Rand wire end it gave a F Eric owed within 5 to 7 minutes. Removed vent hose and ran again in error code did not return. Spoke with tech line and they recommended bringing back tester as well as inlet thermistor outlet thermistor , and control 7727513583; ordrng 1 280148 (cutoff-tml) and 1 W10106710 (test kit) and 1 WP8557403 (thrmst-fix) and 1 WP8577274 (thermistor)"
Near Leander, TX 78641
Lou
Job Details: 04/03/2020
WASHER MAYTAG MHW6000XW2 "arrived on site to install previously diagnosed and ordered part. Due to the bellow having a hole in it, I removed and replaced the bellow and tested. Unit is operating as designed with no leaks.. No leaks observed during service, job completed."
Near Austin, TX 78746
Luis
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Customer monitored temp,at all 3 leds temp read 42 at the 4th led temp read 38 checked glass of water temp at 38 called tech support per tech support changed freezer setting and changed fresh food setting per tech support customer should add food to help regulate temp and if any other concerns call customer service.SR# 7727446577"
Near Manchaca, TX 78652
Luis
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for no power to deli control,checked harness no power diagnosed defective harness,removed harness installed a new harness powered unit on deli control powered on,tested water and ice dispenser unit working as designed."
Near Georgetown, TX 78628
Al
Job Details: 04/03/2020
REFRIGERATOR LG LSC27910ST/02 "Arrived to inspect LG side by side refrigerator not dispensing water or making ice.Confirmed the complaint and attempted to access the back of the unit, but the unit was installed so tightly into the cabinet around the unit, it couldn’t be pulled free to diagnose the issue.
Near Austin, TX 78704
Wesley
Job Details: 04/03/2020
WASHER WHIRLPOOL WFW3090JW0 Arrived on site and found unit to be operating as designed. Customer advised that unit is loud in the spin cycle. Advised customer on loading. All checks good.
Near Bastrop, TX 78602
Scott
Job Details: 04/03/2020
DRYER MAYTAG MEDB835DW Arrived on site for dryer making noise . Found belt pulley bearing failing . Replaced pulley. And a couple of the rollers with kit . Tested unit all checked normal . Did clean out some lint from inside . Job complete .
Near Leander, TX 78641
Lou
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "arrived on site to install previously diagnosed and ordered part. Due to the ice maker harness being damaged by the ice maker, I removed and replaced the left door and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Manchaca, TX 78652
Leonardo
Job Details: 04/03/2020
OVEN KITCHENAID KDRS505XSS03 Arrived on site to replace glass. Replaced glass test unit and unit test good job complete.
Near New Braunfels, TX 78130
Jacob
Job Details: 04/03/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for UI panel not working. Put in test mode Got F8E1. Cleared code. Tested unit. Unit shut off. Replaced Acu and UI panel. Tested unit. Unit test good. No leaks at this time. Job complete
Near New Braunfels, TX 78130
Jacob
Job Details: 04/03/2020
WASHER MAYTAG MVWC565FW2 Arrived onsite for unit not going into spin cycle. Put unit in diagnostics mode. Found F8E1 error code Long fill. Replaced valve and control board. Tested unit. Unit test good. No leaks at this time. Job complete
Near Pflugerville, TX 78660
Andy
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB00 Arrived on site for refrigerator making noise. Tested and inspected unit and found failed condenser fan rubbing. Made adjustments and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78734
Brandon
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Arrived on site for customer complaint of ice maker not producing ice, found thermistor wire was disconnected, I reconnected thermistor wire, unit tested good."
Near Manchaca, TX 78652
Leonardo
Job Details: 04/03/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replaced igniter. Replaced igniter test unit an unit heating correctly job complete
Near Wimberley, TX 78676
Robert
Job Details: 04/03/2020
OVEN KITCHENAID KOCE507ESS08 Arrived on job to replace inverter and magnetron. After replacement test operation. Microwave heating normally.
Near Spicewood, TX 78669
Brandon
Job Details: 04/03/2020
OVEN KITCHENAID KOST100ESS02 "Arrived on site for customer complaint of u it not powering on, found power to UI console, I replaced console, unit tested good."
Near New Braunfels, TX 78132
Noah D
Job Details: 04/03/2020
ICE MACHINE KITCHENAID KUIS15NNZB0 "Arrived on site to install water level sensor, installed water level sensor and retested unit. Unit ran with no problem. Stopped when water tub was filled. Job complete"
Near , TX 78130
Jacob
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived onsite for unit frosting inside freezer. Looked at unit. Found over frosting inside freezer. Found slides were not letting the freezer door close correctly. Replaced slides. Tested unit. Unit test good. Job complete
Near Austin, TX 78757
Wesley
Job Details: 04/02/2020
MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived onsite and replace mag cap and diode and transformer due to no heat and loud noise and vibration. Unit is now heating. And is quiet. All checks good. ; used 1 W10754299 (MAGNETRON) from stock
Near Killeen, TX 76542
Al
Job Details: 04/02/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TE Arrived to inspect broken ice maker.Confirmed the teeth in the unit were damaged.Removed and replaced it.Unit now operates as designed.Customer satisfied.Job complete All water lines were dry at the time of service
Near Johnson City, TX 78636
Brandon
Job Details: 04/02/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Arrived on site for customer complaint of unit leaking inside freezer again, found clog in drain line, I removed clog unit tested good.
Near Lorena, TX 76655
Jonathan M
Job Details: 04/02/2020
WASHER WHIRLPOOL RTW4516FW2 Arrived on site for washer that won’t start a cycle. Inspected unit and work area. Placed unit in service diagnostics and found an F8 E1 (no/long fill) error code. Placed unit in a manual fill and found the cold water valve barely bringing in water and buzzing. I called Techline and spoke to Brian SR# 7727504600. He advised to replace the control and if that didn’t work to order another valve. I replaced the control and tested the unit. Unit still would not fill properly and was slowly seeping in. Removed water hose to the unit and tested the water pressure from the hose to a bucket. Found the water hose clogged and not allowing water pressure to reach the machine. Customer had an extra hose so I replaced hose for customer and tested the unit. Unit is working as designed. Call complete.
Near San Marcos, TX 78666
Kevin
Job Details: 04/02/2020
DRYER WHIRLPOOL CEM2940TQ0 "Arrived on site and inspected dryer and found belt has broken. replaced all parts and dryer is now operating normally, job complete."
Near San Marcos, TX 78666
Kevin
Job Details: 04/02/2020
WASHER MAYTAG MVW18PDAWW0 "Arrived on site and found F 25 error code showing on display, spoke with commercial tech line and they said to clear the code confirm all functions are correct. Washer is now operating normally. He said error code was likely due to an unbalanced load or overload.
Near Waco, TX 76710
Cliff
Job Details: 04/02/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ0
Near Johnson City, TX 78636
Jacob
Job Details: 04/02/2020
OVEN AMANA AER6303MFS2 Arrived onsite to replace wireing harness. Could not replace parts. Tried to call Techline but no cell service at this residence. Ordered part. Reschedule with customer ; ordrng 1 W11134840 (WIRE HARNESS)
Near Jonestown, TX 78645
Lou
Job Details: 04/02/2020
OVEN KITCHENAID KEBC107KSS0 "arrived on site to install previously diagnosed and ordered part. Due to the inner door glass breaking, I installed a new inner door glass and tested the unit. Unit is operating as designed.
Near Johnson City, TX 78636
Brandon
Job Details: 04/02/2020
WASHER GE GFW430SSM1WW "Arrived on site for customer complaint of unit walking and shaking during spin with loud noises. Found rear bearing going out, will need outer rear tub, inner basket, shocks, gasket. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (PARTS RESEARCH ) and 1 CNOTE (INNER BASKET) and 1 CNOTE (REAR OUTER TUB) and 1 CNOTE (2 TECHS) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (GASKET BETWEEN OUTER TUBS)"
Near Waco, TX 76706
Jonathan M
Job Details: 04/02/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for dishwasher that’s not draining. Inspected unit and work area. Found drain hose not looped Causing water to run down from the sink into the unit. Advise customer to get a clamp and to make the line go up higher than his disposal to ensure he does not have water seeping back into the unit. Call complete.
Near Belton, TX 76513
Jonathan M
Job Details: 04/02/2020
FREEZER WHIRLPOOL WZF79R20DW03 Arrived on site for freezer that won’t cool. Inspected unit and work area. Customer advised they had left the freezer unplugged for six days. Unit is plugged into an extension cord with multiple plugs and has other appliances on the same cord. Plug-in unit and removed evaporator cover. Found a burn mark and partial bubbling to the left of the refrigerant lines and behind the heater wire. Found no scorch marks or open wires on the heater line. Tested resistance though heater and found it within range. Unit had good frost pattern and was running as designed. I called Techline and spoke to Dustin SR# 7727500206. He advised that the burn marks were probably from the heater being left on too long and that it would not affect the functionality of the unit. He had me test several items that passed the tests. He advised to make no repair to the unit and to get the unit on its own designated circuit.
Near Austin, TX 78723
Scott
Job Details: 04/02/2020
DISHWASHER WHIRLPOOL WDF330PAHS "Arrived on site to install drain hose . Found dishwasher is just not draining , knock out plug still in disposer . Removed plug , ran diagnostics . All checked normal . No water leaks detected at time of service . Job complete ."
Near Round Rock, TX 78681
Tyler B.
Job Details: 04/02/2020
OVEN KITCHENAID KOCE500ESS05 Arrived to install support. And tested good
Near Waco, TX 76707
Jonathan M
Job Details: 04/02/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Arrived on site for refrigerator that is not making ice and is leaking from the dispenser. Inspected unit and work area. Tested water dispenser and unit was working as designed. Checked ice box fill sensor, freezer thermistor, refrigerator thermistor, icebox thermistor, ice box fan, and harvest test. All passed. I checked for ice maker error codes and found an E5 (failed icebox thermistor). Replaced ice maker and tested unit. Unit is working as designed. Call complete."
Near Killeen, TX 76549
Al
Job Details: 04/02/2020
DRYER ROPER RED4516FW Arrived to inspect dryer noises.Confirmed the complaint and disassembled and found a large screw in the door gasket.Removed the obstruction and unit now operates as designed.Customer satisfied.Job complete
Near Lakeway, TX 78738
Robert
Job Details: 04/02/2020
MICROWAVE KITCHENAID KOCE500ESS09 Arrived on job for complaints of door not straight. Found the door not installed properly. Corrected install of door now the door scraping on bottom shield. Pulled oven out of wall to check for damaged and found bottom damaged on ether side. Took pictures of damage. Called tech line 7727501048 Electrician on site said he will bring it to the attention of the builder.
Near Austin, TX 78717
Paul
Job Details: 04/02/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite to possibly replace previous diagnosed parts. I checked stored error codes and found an F6E0. I tested the unit and found the inverter and magnetron getting extremely hot and putting off a strong electrical smell. The unit would try to start and then it would stop and paused was displayed. I disconnected the 120VAC circuit from the inverter and tested the unit the unit ran the cycle and didn’t pause. I tested voltage to the inverter while running a cycle again with the inverter still disconnected and found the voltage bouncing all over the place. I tested it at the microwave relay and found the voltage dropping across the relay. The line side stayed at 123VAC but the load side bounced. I suspect the inverter and mag are taking out the MW relay on the MW AM. I replaced the MW AM again along with the inverter and magnetron. I tested the unit and had the same results. The unit stops and displays paused. I tested with the 120VAC circuit remov
Near Kyle, TX 78640
Kevin
Job Details: 04/02/2020
WASHER MAYTAG MHW5630HC0 "Arrived on site and replaced console and control washer will now begin a normal cycle, no water leaks detected at time of service, job complete"
Near Georgetown, TX 78633
Al
Job Details: 04/02/2020
WASHER WHIRLPOOL WTW7500GW0 Arrived to inspect long fill.Confirmed the complaint and removed and replaced the housing (valve).Reassembled and unit began operating properly.All water lines were dry at the time of service.Job complete
Near Waco, TX 76712
Cliff
Job Details: 04/02/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site to install pressure regulator for refrigerator. Installed regulator and found issue is still persisting due to valves that are not closing properly. Also noted shaft and plate for ice dispenser missing along with all mounting screws. Shaft, plate, and both water valves will need to be replaced to complete repairs. 1 W10682175 (plate) and 1 W11194380 (VALVE) and 1 W11228132 (SHAFT) and 4 WPW10272364 (screw)s"
Near Austin, TX 78757
Luis
Job Details: 04/02/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no ice. At time of visit no ice in mold and ice box fan not running. Ran diagnostics,ice box fan powered on,no errors on icemaker,ran harvest test passed,ran fill test passed. Ran unit through normal operation ice box fan not powering on,power cycled refrigerator ice box fan powered on advised customer to let unit run 24hrs if no ice is produced in 24hrs will need ice box fan and main control"
Near Austin, TX 78727
Tyler B.
Job Details: 04/02/2020
DRYER MAYTAG MGDB835DW4 "Arrived to inspect unit not heating, removed inners and found cut off open, replaced and tested properly. Advised customer of ventilation cleaning"
Near Austin, TX 78722
Leonardo
Job Details: 04/02/2020
RANGE KITCHENAID KSGB900ESS3 Arrived on site to test unit for F8E0. Test u it and found fan not turning. Replaced fan test unit and j it test good job complete.
Near Austin, TX 78703
Scott
Job Details: 04/02/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on site for unit not draining . Ran diagnostics got long drain error . Found drain pump working normally . Tested and found water level switch failing . Replaced switch . All checked normal. No water leaks detected at time of service . Job complete .
Near New Braunfels, TX 78132
Noah D
Job Details: 04/02/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site to inspect fridge for not cooling, upon inspection found the fridge off and no defrosting issue could be replicated, replaced ff evap cover after talking with CS. Complete"
Near Salado, TX 76571
Cliff
Job Details: 04/02/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found dispenser control not powering fill line heater or horizontal mullion heater. Control will need to be replaced to complete repairs. 1 W10848301 (cntrl-elec)
Near Austin, TX 78739
Leonardo
Job Details: 04/02/2020
DISHWASHER KITCHENAID KDTE254ESS0 Arrived on site to test unit for unit shutting off mid cycle. Test unit and found unit not draining unit leaking from diverter motor and console not responding. Also found filter and screen completely clogged. Will need to replace console sump and motor drain motor and filter and screen and possible control board. Will need autho office to reschedule ; ordrng 1 W10872845 (FILTER) and 1 WPW10463906 (SCREEN)
Near Waco, TX 76712
Jonathan M
Job Details: 04/02/2020
DRYER MAYTAG MEDC465HW0 Arrived on site for dryer that will not turn on. Inspected unit and work area. Customer advised the unit lost all power midway through a cycle and won’t turn on. Tested voltage at the wall and found .237V coming from the outlet. I asked the customer if the breaker was on. She advised it was. I explained that the issue was a voltage issue either at her plug or breaker and to call an electrician. Contacted Whirlpool about issue via the online Techline documentation page SR# 7727471368. Call complete.
Near Kyle, TX 78640
Kevin
Job Details: 04/02/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Arrived on site and inspected refrigerator and found compressor is running, but there is no frost pattern and temperature is 65 in refrigerator. A new evaporator and compressor is needed to correct issue.; ordrng 1 8201786 (start device,combo) and 1 SEALEDSYSTEM and 1 W10769822 (compressor) and 1 W10858281 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer), states that autho needed"
Near West Lake Hills, TX 78746
Leonardo
Job Details: 04/02/2020
OVEN WHIRLPOOL WOS51ES4ES00 Arrived on site to replace fuse. Replaced fuse test unit and found unit had no heat. Found bad cut out replaced cutout test unit and unit test good job complete
Near Austin, TX 78727
Andy
Job Details: 04/02/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to install previously diagnosed UI control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78746
Luis
Job Details: 04/02/2020
REFRIGERATOR JENN-AIR JS42NXFXDW05 "Arrived on site for no ice. At time of visit icemaker working,ran icemaker through a cycle passed harvest and filled. Advised customer to watch shut off arm extension,possible extension catching on bin"
Near San Marcos, TX 78666
Kevin
Job Details: 04/02/2020
DRYER MAYTAG MED6630HW0 "Arrived on site and found F 25 error code showing on display, spoke with commercial tech line and they said to clear the code confirm all functions are correct. Washer is now operating normally. He said error code was likely due to an unbalanced load or overload.
Near Leander, TX 78641
Lou
Job Details: 04/02/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 "arrived on site to install previously diagnosed and ordered part. Due to the venthood light shorting out and the relay on the control shorting out, I removed and replaced the main control ad tested. Unit is operating as designed. Job completed."
Near San Marcos, TX 78666
Kevin
Job Details: 04/02/2020
DRYER MAYTAG MED6630HW0 "Arrived on site and found F 25 error code showing on display, spoke with commercial tech line and they said to clear the code confirm all functions are correct. Washer is now operating normally. He said error code was likely due to an unbalanced load or overload.
Near Johnson City, TX 78636
Jacob
Job Details: 04/02/2020
ICE MACHINE KENMORE 106.895897 Arrived onsite for unit not making ice. Looked at unit. Found pump motor was no good and found auger motor no good. No issues at this time. Job complete
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/02/2020
REFRIGERATOR KITCHENAID KUDF204ESB "Arrived to inspect unit with high temp chime. Found temps to be accurate with no chime attempted diagnostics but was not successful, found UI lights are flickering and may be reason won’t go into diagnostics, will need to return with control and UI and temp sensors for possibly, door switches are operating as designed ; ordrng 1 CNOTE (RS) and 1 W10772858 (thermistor) and 1 W10772916 (thermistor) and 1 W10772917 (thermistor) and 1 W10789537 (display) and 1 WPW10788697 (cntrl-elec)"
Near Georgetown, TX 78633
Al
Job Details: 04/02/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived to inspect ice issues from prior service visit.Customer wanted to make sure the ice production was producing healthy ice.Confirmed all functions are operational.Job complete
Near Temple, TX 76501
Jonathan M
Job Details: 04/02/2020
WASHER MAYTAG MVWX655DW1 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Tested unit drain and unit would not drain. Checked resistance he through the drain pump from the control and found proper resistance. Checked hoses for obstruction and found no obstructions. Tested voltage at the drain pump and found proper voltage. Per tech sheet and advise to replace the control so I did. Tested unit again and unit would still not drain. Removed drain pump and checked for obstructions and found no obstruction. Removed hose from tub and found a hairball and a sock covering the drain hole.
Near Killeen, TX 76549
Al
Job Details: 04/02/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived to install previously ordered part.Removed and replaced the adjuster kit.Reassembled and unit tested as designed.Job complete
Near Austin, TX 78717
Tyler B.
Job Details: 04/02/2020
OVEN WHIRLPOOL WOD51EC0AS05 "Arrived to inspect unit with heating issues, and customer also stated unit would shut off randomly sometimes. Set unit to 350 upper and lower and found both ovens 50*+ off, replaced sensors and tested unit and tested properly, found panel randomly powering off and lagging, replaced console and tested properly"
Near Austin, TX 78728
Wesley
Job Details: 04/02/2020
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Arrived onsite and found unit operating as designed. made adjustment for customer satisfaction. All checks good.
Near Buda, TX 78610
Jacob
Job Details: 04/02/2020
REFRIGERATOR GE DFE28JSKBSS Arrived onsite to install ice maker in freezer for customer. Customer had parts available. Installed parts. Unit test good. No leaks at this time. Job complete.
Near Kyle, TX 78640
Kevin
Job Details: 04/02/2020
WASHER KENMORE 796.404419 "Arrived on site and inspected washer and found hot water inlet valve is dripping, no water leaks from connections at time of service, job complete"
Near Austin, TX 78759
Paul
Job Details: 04/02/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site for a refrigerator to replace previous diagnosed parts. Replaced right refrigerator door gasket. Everything is working as it should. No water leaks at time of service. Job complete.
Near Marble Falls, TX 78654
James
Job Details: 04/02/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site and installed new freezer door. Tested operation and found unit working properly. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 04/02/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM04 "Arrived on site to inspect doors for uneven alignment, reinstalled rivet and adjusted door with lower door adjustment nut till even. Job complete"
Near Austin, TX 78725
Scott
Job Details: 04/02/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on site some moisture building up around air Chanel in fresh food . No frost build up in freezer . Door gaskets sealing properly . Did find some gaps in liner and cabinet . Silicones gaps to ensure no warm air is getting in fridge . No water leaks detected at time of service . Job complete .
Near Austin, TX 78732
Robert
Job Details: 04/02/2020
DRYER SAMSUNG DV42H5200EP/A3 Arrived on job to replace heater found that idler pulley also damaged ; ordrng 1 DC97-07509B (PULLEY)
Near Volente, TX 78641
Lou
Job Details: 04/02/2020
MICROWAVE WHIRLPOOL WOC75EC0HS01 "arrived on site to inspect wall oven shutting off mid cycle. Upon further inspection, I found the display showing January 2nd the time was 0852am. Customer advised that the unit has been time jumping since they purchased it. Customer also advised that they have had trouble with the whirlpool app on their phone and advised the customer to connect the unit to WiFi. I removed and replaced the main ACU and console and programmed the unit. I provided the number to the Whirlpool Connect Team (866-333-4591) should they have any issues connecting. Made recommendations for use and care of the unit. Job completed."
Near Austin, TX 78759
Wesley
Job Details: 04/02/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and installed console which restored light function and heat function. All checks good. Unit is now operating as designed.
Near San Marcos, TX 78666
Kevin
Job Details: 04/02/2020
WASHER WHIRLPOOL WTW4950HW0 "Arrived on site and inspected washer and found saved error code for long fill, found water flow through cold and hot water valves is good, found drain hose is not lifted and empties into a drain in the floor. This is causing water to siphon during the cycle, Took one picture. Reset drain hose lifting it back into stand pipe, no further repair is required at this time, no water leaks from connections at time of service, job complete."
Near Round Rock, TX 78665
Tyler B.
Job Details: 04/02/2020
REFRIGERATOR KENMORE 253.284328 "Arrived to install previously ordered parts, remained and replaced heater and tested good
Near Manor, TX 78653
Scott
Job Details: 04/02/2020
MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site , replaced mag cap and diode . Tested unit all checks good . Heating water to wp specs . Job complete ."
Near Belton, TX 76513
Jonathan M
Job Details: 04/02/2020
WASHER MAYTAG MVWB865GW0 "Arrived on site for washer that won’t change selections. Inspected unit and work area. Please do not in service diagnostics and found an F7 E8 (motor stator over temperature), F5 E1 (lid switch fault), and F2 E1 (UI stuck key) error codes. Placed unit in an auto test and the unit would not attempt to lock and thus would not spin or agitate. Tested resistance through the lid lock and found it within range. Tested unit through a manual test to lock the lid and unit would not send voltage. Tested resistance through the console and found the console out of range. Replaced console and tested unit in an auto lid lock test. Unit locked the lid. I also placed the unit in an auto test and the unit ran as designed. Call complete."
Near Harker Heights, TX 76548
Al
Job Details: 04/02/2020
DISHWASHER MAYTAG MDB4949SDH2 Arrived to inspect dishwasher leaking.Ran regular cycle and unit didn’t leak one drop of water.Customer concerned about the heat from floor near unit.Took video from underneath and showed customer unit is not leaking.Customer satisfied with all efforts in service.Job complete
Near Buda, TX 78610
Jacob
Job Details: 04/02/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for unit not making ice. Tested unit. Found that water filter was bad, not allowing correct water pressure for dispenser and ice maker. Removed water filter. Tested unit. Unit test good. No leaks at this time. Job complete"
Near New Braunfels, TX 78132
Noah D
Job Details: 04/02/2020
REFRIGERATOR WHIRLPOOL MFI2569YEM2 "Arrived on site for problems with leaking, checked all water connections and found no leaks, customer had disconnected water and still was leaking, checked pan and drain tube for cracks, none found, large amount of dust on evaporator and leaking water was dusty, cleaned off all evap coils so it can evaporate correctly.
Near Austin, TX 78734
Robert
Job Details: 04/02/2020
MICROWAVE WHIRLPOOL WMH76719CS1 Arrived on job for door not closing properly. Adjusted switches to make contact. Test operation after adjustment.
Near New Braunfels, TX 78130
Noah D
Job Details: 04/02/2020
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to inspect microwave for sparking and smoking, upon inspection found bare metal spots and turntable burned. Called safety
Near Austin, TX 78744
Leonardo
Job Details: 04/02/2020
RANGE WHIRLPOOL WFE550S0HZ Arrived on site to test unit for element broken. Found unit to be a ge not whirpool. Job complete correct address
Near Waco, TX 76708
Jonathan M
Job Details: 04/02/2020
WASHER MAYTAG MVWB865GW0 "Arrived onsite for washer that won’t start. Inspected unit and work area. Customer advised they are unable to make selections or start the unit. Tested the unit and found the unit able to make selections and start. Placed unit in service diagnostics and found an F5 E1 (lid switch fault) and F0 E3 (overload) error codes. Placed unit in an auto test cycle and found unit working as designed. Tested unit in a manual test and was able to get the machine to lock, fill, agitate, spin, and drain manually.
Near Marble Falls, TX 78654
James
Job Details: 04/02/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on site and tested operation. Found failed bimetal causing no defrost. Installed new harness and tested. Unit tests good. Job complete
Near Leander, TX 78641
Lou
Job Details: 04/02/2020
OVEN WHIRLPOOL WOC75EC0HS03 "arrived on site to inspect oven door hinges. Upon further inspection, I found that the oven door had been removed and the left hinge latch hadn’t been set as the hinge popped. Using a pair of pliers, I was able to pull the hinge down and set the sled the door and tested and it operates as designed. Contacted the builder to advise. Job completed."
Near Coupland, TX 78615
Andy
Job Details: 04/02/2020
DISHWASHER KENMORE 66513802N710 Arrived on site for dishwasher not cleaning dishes. Office to contact customer. Instructed customer not to use unit. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO CONTACT )
Near Austin, TX 78730
Wesley
Job Details: 04/02/2020
DISHWASHER BOSCH SHXM63W55N Arrived on site and found unit operating with profuse drip leak from tub side in the corners. Ordering inner door and tub door seal. ; ordrng 1 00744884 (SEAL) and 1 00770025 (INNER DOOR)
Near Temple, TX 76502
Jonathan M
Job Details: 04/02/2020
DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site for dishwasher that won’t close properly and had a torn gasket. Inspected unit and work area. Unit did not have a torn gasket but was unlevel causing it to be hard to close. Adjusted feet on dishwasher and the unit is opening and closing as designed. Call complete.
Near Marble Falls, TX 78654
James
Job Details: 04/02/2020
WASHER MAYTAG MHW5630HC0 Arrived on site and found water leaking from dispenser front while unit filling. Installed new dispenser assembly and tested operation. Unit tests good and no leaks found after repair. Job complete
Near Leander, TX 78641
Lou
Job Details: 04/02/2020
DISHWASHER WHIRLPOOL WDF330PAHS0 "arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. I placed my multimeter around the black wire at the junction box to test amp draw from the components. I advanced the unit to the heating cycle of wash and then dry and got 0amps. I inspected the element and found a burnt spot on the back left portion of the element I removed and replaced the element and retested and the unit is operating as designed with element showing 7-9amps. No water leaks observed during service, job completed."
Near Austin, TX 78732
Robert
Job Details: 04/02/2020
DRYER LG DLG7188RM Arrived on job for complaints of no heat found the valve not working properly no gas. After replacement test operation.
Near New Braunfels, TX 78130
Noah D
Job Details: 04/02/2020
VENTHOOD WHIRLPOOL WVU37UC0FS0 "Arrived on site to install fan for loud running noise, installed fan and retested, all functions running with normal noise. Job complete"
Near Leander, TX 78641
Lou
Job Details: 04/02/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I contacted Techline and spoke to TJ and advised him of the history of this unit. TJ had me check voltage from points L-N on the ice maker and I got 124V. TJ advised to jump the IM from points T-H and check the heater under the IM. The heater failed to come on. TJ advised to replace the ice maker and see if it functioned. I removed and replaced the ice maker and it harvested and dispensed water into the tray. I advised that the most recent IM did the same thing last time. TJ advised that should this IM fail to order another and put due to customer complaint on the order so that it can be researched. He provided File #7727505945. I advised the customer of techlines recommendations and advised to give the ice maker until tomorrow to make ice. If it fails, contact our office. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Paul
Job Details: 04/02/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived onsite for a refrigerator frosting up in the RC. I found the RC evaporator frosting up starting on the left side and working its way to the right side due to the drip pan bowed badly in the center. The units serial number is after the ones listed in service pointer W11092686E but them symptoms are the same from the pointer. Did not try and remove the cover at this time but I am ordering it JIC it’s needed. Ordering 2EA 67006425 SCREW, W11211387 COVER-EVAP, 2EA 2185788 CLAMP-CABLE, & W11033168 HARNS-WIRE. RS for Wed 4/8.; ordrng 2 2185788 (CLAMP-CABLE)s and 2 67006425 (SCREW)s and 1 W11033168 (HARNS-WIRE) and 1 W11211387 (COVER-EVAP)"
Near Austin, TX 78759
Luis
Job Details: 04/02/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site for no cool in fresh food and freezer. No air flow from freezer,removed cover found main harness in freezer compartment not connected into liner,installed harness fan powered on unit cooling down correctly"