Near Georgetown, TX 78633
Steve C.
Job Details: 10/11/2018
Arrived on site for the unit will not start or turn on after unit went unbalanced. Removed the control panel and found the wire to the panel came off. Secured the wire and assembled the unit. Calibrated the unit and unit is working properly. All water connections were dry at the time of service.
Near Manor, TX 78653
Wesley
Job Details: 10/11/2018
Arrived on site and found unit gasket in need of heat treatment. Heat treated for good seal. Removed ice. All now checks good. Unit is operating as designed
Near Pflugerville, TX 78660
Wesley
Job Details: 10/10/2018
Arrived on site and found ice arm dislodged. Corrected ice arm. Now unit is operating as designed. And not filling continuously. Advised customer on use and care.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/10/2018
Arrived on site and found clogged air vent preventing proper dry times. Advised customer on findings. Unit is operating otherwise as designed.
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/10/2018
WFC150M0EW2 Arrived on site to check unit for getting hot and left side of the cooktop when the oven is in use, I found normal operations informed Mrs the oven vent is on the left side and it the reason she is feeling the heat, checked over unit and confirmed working as designed
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/10/2018
WFC150M0EW2 Arrived on site to check unit for getting hot and left side of the cooktop when the oven is in use, I found normal operations informed Mrs the oven vent is on the left side and it the reason she is feeling the heat, checked over unit and confirmed working as designed
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/10/2018
WMH32519HW0 Arrived on site to repair unit for interior light not illuminating, I found the interior light was defective reading open, checked all wiring and it was ok, replaced the interior light and verified operations with no issues
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/10/2018
WMH32519HW0 Arrived on site to repair unit for interior light not illuminating, I found the interior light was defective reading open, checked all wiring and it was ok, replaced the interior light and verified operations with no issues
Near Austin, TX 78732
Cliff
Job Details: 10/10/2018
MICROWAVE MAYTAG MMV4205DB1 Arrived on site to diagnose a microwave that is not heating. Tested unit and found unit with heat in diagnostics but not during normal operation. Control board and transformer in unit are shorted out causing failure. Both parts will need to be replaced to complete repairs. Return date is set for 10/12/18.; ordrng 1 W10733412 (transformr) and 1 WPW10686543 (cntrl-elec)
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for unit rebooting every second, relays clicking and UI flashing , compressor buzzing, ordering both controls, need CNOTE part auto and CNOTE office reschedule and CNOTE urgent cancel list, unit not cooling ; ordrng 1 W11164517 (CONTROL) and 1 W11169503 (CONTROL)"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/10/2018
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for dispenser replacement from prior diagnosis, R&R dispenser and tests good, no leaks on site."
Near Cedar Park, TX 78613
Lou
Job Details: 10/10/2018
MICROWAVE KITCHENAID KHMS2056SSS0 Customer requests technician GC and two men for service. Unit will require two men to pull from wall and diagnose.; ordrng 1 CNOTE (2 MEN)
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/10/2018
WASHER KENMORE 110.2234251 "Arrived on site for sinning complaints, found basket agitating with wash plate, indicating failed actuator. No leaks on site ; ordrng 1 W10913953"
Near Austin, TX 78728
Tyler B.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site for door sweating, indicating door not fully insulation , need new door, advised customer door takes 6weeks, CNOTE need parts find and office reschedule. No leaks on site ; ordrng 1 LW10744163 (dor-fip)"
Near Austin, TX 78729
Tyler B.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL KFIV29PCMS02 "Arrived on site for cover and paddle replacement, R&R paddle and cover, cover working as designed, and ice is now despensing. No leaks on site"
Near Austin, TX 78717
Lou
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to install previously diagnosed and ordered parts. I removed the ice box housing and began to replace the water tube heater when I noticed that it was the wrong part. I removed and replace the ice box adapter to a new version. I notified the office to get part number W11226501 overnighted in order to get this customer serviced by Friday, 10/12/18. Office is gong to push for it. Also ordering LED Control due to inner lights blinking and ordering the correct ice maker W11188383. Office to schedule return service. No water leaks observed during service.; ordrng 1 W10804160 (cntrl-elec) and 1 W11188383 (ICE MAKER) and 1 W11226501OVERNIGHT (HEATER)"
Near Cedar Park, TX 78613
James
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site and tested operation. Found unit partially cooling and no frost pattern on either evaporator. Recovered refrigerant and installed fresh food evap, stub, drier, control kit, harness and evaporator motor. Found that the door gasket is coming loose due to the door liner separating from the door. Unit will need new freezer door to correct door gasket issue. Charged unit with 5.5oz 134a and tested for proper cooling. Unit now cooling. Instructed customer that doors take 6-8 weeks to arrive. ; ordrng 1 LW10341279 (dor-fip ss)"
Near Cedar Park, TX 78613
James
Job Details: 10/10/2018
DISHWASHER MAYTAG MDB4949SDE0 "Arrived on site and tested operation. Found rear seal of upper rack has come off. Found no faults in memory. Unit fills, sump working properly and unit is draining and heating properly. Unit will need new manifold to repair. All water connections dry at time of service ; ordrng 1 WPW10571949 (manifold)"
Near Cedar Park, TX 78613
James
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KFXS25RYMS4 Arrived on site and installed new rails and door. Tested drawer for proper opening and closing and inspected door seal for proper seal to cabinet. Unit test good and all water connections dry at time of service. Job complete
Near Austin, TX 78732
Cliff
Job Details: 10/10/2018
REFRIGERATOR KENMORE 40141003010 Arrived on site to replace ice chute for refrigerator. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Waco, TX 76710
Arthur B.
Job Details: 10/10/2018
REFRIGERATOR GE GTS21FGKWW Arrived onsite for dealer complaint of top mount refrigerator not cooling both sections. Tested unit and found start device clicking and compressor not turning on. Found compressor locked up. Unit will need new compressor to complete repair. OF to R/S. No water connected to unit since unit is on back room of store.; ordrng 1 CNOTE (2HR JOB) and 1 CNOTE (NEEDS AUTHO) and 1 TJ90SF8404 (PROCESS STUB) and 1 WR86X93 (drier) and 1 WR87X20936 (COMPRESSOR KIT)
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/10/2018
WASHER MAYTAG MVWC565FW1 "Arrived on site and replaced the water valve due to long fill error, mechanical failure on the cold water valve causing issue to error out with long fill during rinse cycle and stop machine, no water leak present at the time of service"
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/10/2018
WASHER MAYTAG MVWC565FW1 "Arrived on site and replaced the water valve due to long fill error, mechanical failure on the cold water valve causing issue to error out with long fill during rinse cycle and stop machine, no water leak present at the time of service"
Near Driftwood, TX 78619
Brandon
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for customer complaint of refrigerator not cooling, found bad thermistor, control, and evap cover. I replaced all parts, unit tested good."
Near Austin, TX 78739
Brandon
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for customer complaint of right side door gasket torn, found gasket needed replacing, also found damper motor making loud noise during opening, and no ice production. Replaced ice maker, damper, and gasket, unit tested good."
Near Austin, TX 78745
Luis
Job Details: 10/10/2018
REFRIGERATOR JENN-AIR JFC2089HEP "Arrived on site for failed compressor,removed compressor and filter drier,installed new compressor and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. Drain tube ordered doesn’t work on this model,didn’t find any issues with drain tube"
Near Austin, TX 78759
Paul
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL GX5FHTXVY07 Arrived onsite for the refrigerator that is not cooling in the FC but is still freezing in the RC. I found the evaporator coil iced and frosted over not allowing any airflow to the RC. I found the dampener working as designed. I found the defrost circuit working properly. It looks like the door had been left cracked open because of the frost build up all around the door and chassis. I quoted the customer RF170 LABOR $209.99 + tax. The customer chose to defrost the unit themselves and only pay the diagnostics fee. I charged the customer RF100 labor $99.99 + tax. Call complete.
Near Austin, TX 78757
Paul
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Arrived onsite for the refrigerator not making ice or dispensing cold water. I explained to ms how the cold water loop worked and advised to dispense about 4 oz’s of water to pour out then fill their cups with water for it to be full. I checked the icemaker and found the motor stopped while in harvest with voltage to it. I replaced the icemaker and tested. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78633
Jerry C.
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KRFC300ESS01 "KRFC300ESS01 Arrived to inspect items freezing in rc. The fc door had separated along the lower left area where the liner seals to the door and will require replacement. I sealed cabinet gapping the fc door opening area. Office to order door, nameplate and gasket. No lease observed during service. I advised the customer it will take 6-10 weeks for the door to arrive. Office to schedule return service. ; ordrng 1 12977880SQ (dor-fip ss) and 1 CNOTES (FC DOOR ORDER) and 1 W10571967 (frz door gasket (gr)) and 1 W10876598 (nameplate)"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived onsite for customer complaint of no ice production on french door refrigerator. When arrived, found icemaker was making ice and bin was full. No other issues found. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/10/2018
DRYER MAYTAG MEDC215EW "Arrived on site for no heat, found cut off open, R&R cutoff and tested good, advised customer to clean vent."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/10/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site for no spin, found actuator locked in spin, told customer price for part and labor, before finishing quote customer refused repair, told customer I'd need to collect 108.24 for service fee, customer declined, spoke with office, off said they will send a bill."
Near Seguin, TX 78155
Diego G.
Job Details: 10/10/2018
OVEN WHIRLPOOL WFE515S0ES0 Arrived on site. Check for no operation issues. Found error code F9e0. Found terminal shorted. Replaced terminal and when tighten down nuts terminal broke. Will need new terminal and nuts to repair unit. Customer will get new cord for return. Rescheduled for 10/12/18 ; ordrng 6 7103p027-60 (nut)s and 1 W10245259 (block-term)
Near Seguin, TX 78155
Diego G.
Job Details: 10/10/2018
OVEN WHIRLPOOL WFE515S0ES0 Arrived on site. Check for no operation issues. Found error code F9e0. Found terminal shorted. Replaced terminal and when tighten down nuts terminal broke. Will need new terminal and nuts to repair unit. Customer will get new cord for return. Rescheduled for 10/12/18 ; ordrng 6 7103p027-60 (nut)s and 1 W10245259 (block-term)
Near Seguin, TX 78155
Diego G.
Job Details: 10/10/2018
OVEN WHIRLPOOL WFE515S0ES0 Arrived on site. Check for no operation issues. Found error code F9e0. Found terminal shorted. Replaced terminal and when tighten down nuts terminal broke. Will need new terminal and nuts to repair unit. Customer will get new cord for return. Rescheduled for 10/12/18 ; ordrng 6 7103p027-60 (nut)s and 1 W10245259 (block-term)
Near Temple, TX 76502
Steve C.
Job Details: 10/10/2018
REFRIGERATOR MAYTAG MFI2570FEZ05 Arrived on site to replace the UI due to food freezing in the ff section. Replaced the UI and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Temple, TX 76501
Arthur B.
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite to remove and replace rail mullion on 5 door refrigerator. Removed mullion and installed new replacement. Found all LED functioning since no moisture found inside. All work as intended. No water source connected to unit at time of service.
Near Pflugerville, TX 78660
Thomas L.
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for unit no cool condition. Freezer at 8 degrees and fresh food at 43 degrees. All operations tested correctly in diagnostics. Found control and user interface not regulating temps as at times fresh food section would reach 60degrees. Replaced both controls. All water connections were dry.
Near Temple, TX 76502
Steve C.
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site for the unit will not turn on. Found voltage to the plug and unit will not turn on. Removed the toe plate and gain access to the junction box. Found the wires are shorted out. Re spliced the wires and Retighten the connections. Assemble the unit back together and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near , TX 78640
Leonardo
Job Details: 10/10/2018
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to test unit for rust on cooktop. Test unit and found spots all over cooktop. Tried buffing out an no luck. Replaced cooktop test unit and unit test good job complete
Near Austin, TX 78703
Wesley
Job Details: 10/10/2018
WASHER WHIRLPOOL WFW94HEXL2 Arrived on site and installed bellow. Tested. Unit is now operating without mold on bellow. All checks good.
Near Austin, TX 78702
Wesley
Job Details: 10/10/2018
MICROWAVE WHIRLPOOL WMH31017HS Arrived on site and found unit diode shorted. Replaced diode. All checks good. Unit is operating as designed. Advised land lord on repair.
Near , TX 78640
Leonardo
Job Details: 10/10/2018
OVEN WHIRLPOOL WOS51EC0AS Arrived on site to test unit for door no aligning correctly to panel. Adjusted door springs test unit and unit test good job complete
Near Cedar Park, TX 78613
James
Job Details: 10/10/2018
WASHER MAYTAG MHW6000XR2 Arrived on site and installed new bellow. Tested for proper operation and found none. Unit working properly and all water connections dry at time of service. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 10/10/2018
WASHER WHIRLPOOL WTW8500DC4 "arrived on site to inspect washer making loud grinding noise. Upon further inspection, I placed the unit in diagnostics and tested with no error codes at the end of testing; however, the unit made a loud noise during drain mode and when the reciprocating pump came on. The noise sounded like broken glass inside the drain pump. I drained the remaining water from the unit and while draining I could hear the noise. I tilted the unit back and using my wet vac and pliers, I removed the drain hose from the drain pump. When I stiffened the remaining water from the drain tube I heard an object go down my wet vac hose. I checked the drain pump for anymore debris and then checked the reciprocating pump for debris. I re-installed the drain pump and reciprocating pump ad hoses and then removed the basket to check for any further debris in the tub reservoir. I put the unit back together and tested again, and no further noises; unit operated as designed. No water leaks o
Near Austin, TX 78703
Scott
Job Details: 10/10/2018
WASHER WHIRLPOOL WFW3090GW "Office will need to verify entitlement . No one from leasing office available. Arrived on site for leaking washer . Ran diagnostics and got f11 error code . Also unit is leaking a small amount on left hand side . Unable to to determine cause of leaks . Bellow looks free from any tears or pictures . Will need two man ,unit is stacked and in closet . Called tech line F11 code is motor failure . Ordering dispenser hoses , valve , tub to pump hose . Please call to set return visit ; ordrng 1 2HRS and 1 2MAN and 1 461971409182 and 1 461971409193 and 1 AUTHO and 2 W10887741 (HOSE)s and 2 W10887741 (HOSE)s and 1 W11044834 (VALVE)"
Near Austin, TX 78737
Leonardo
Job Details: 10/10/2018
MICROWAVE WHIRLPOOL WMH31017AS4 Arrived on site to test u it for unit making popping sounds. Test unit and found bad diode and capacitor. Will need to order new diode w10492278 and capacitor W10850446. Rescheduled for 10/11 ; ordrng 1 W10850446 (CAPACITOR) and 1 w10492278 (DIODE )
Near Cedar Park, TX 78613
Lou
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL WDF330PAHS0 "arrived on site to inspect dishwasher not washing properly. Upon further inspection, I placed the unit in diagnostics and tested with no error codes at the beginning. During testing, I found that there was hardly any water in the tub. After checking the main water hose, I found that it was badly kinked. I removed the hose from the main water line and pulled the unit in order to pull the hose out and straightened it. Once I had it straightened and the kink out, I attached the hose to the main water line and tested the unit again. Unit operated as designed, no water leaks observed during service. I left a brochure behind for the customer and left a note for them to use rinse aid to assist with drying the dishes. Job completed."
Near Brushy Creek, TX 78717
Lou
Job Details: 10/10/2018
OVEN WHIRLPOOL WOD93EC0AS05 "arrived on site to inspect oven temps not correct. Upon further inspection, the customer advised that she believes the temps in the oven are not right. Using my thermalcouple, I placed my lead in the middle of the center rack and began testing on Bake at 350 for Standard Preheat Multi-rack only. When the unit beeped at 350 my temp reading was 376. I recorded the next five readings which were 352, 355, 333, 356, 346 for and average of 348 degrees. I advised the customer of my findings and recommended some tips to better help her when cooking. I cannot find anything mechanically wrong with this unit/temps are good."
Near Cedar Park, TX 78613
Lou
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL WDT920SADM2 "arrived on site to inspect dishwasher leaking. Upon further inspection, I placed the unit in diagnostics and tested. The unit showed error code F6E4-Float switch open. I cleared the code and continued with testing. The unit operated as designed with no water leaks observed. Looking inside the unit/tub area, I found a lot of debris in the corners of the reservoir. With this particular error code, usually the customer is using too much detergent which is causing too much suds and the float will not work properly. With the debris in the corners of the reservoir and too much suds, this could/will cause the unit to leak from the reservoir overflowing. I advised the customer of my findings and questioned as to what type of detergent they use. I made recommendations on detergents and rinse aid use. Also, I found that the customer has a water softener system, along with an RO system. I recommended that the customer cut back on detergent use and to use a liqui
Near Cedar Park, TX 78613
Lou
Job Details: 10/10/2018
WASHER WHIRLPOOL WFW94HEXW2 "arrived on site to inspect washer with no water entering tub. Upon further inspection, I placed the unit in diagnostics to test and error codes F6E1 and F5E2 appeared. I cleared the codes and continued with testing. The unit locked the door and stopped. It would not advance through the steps in diagnostics. I removed the back panel and checked continuity to the motor ad it was good. I removed the motor control ad inspected it and found that it had shorted and arced. I notified the office to get authorization to replace the control due to it being over $100. Office obtained authorization and I removed and replaced the motor control and tested. The unit operated as designed with no error codes. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site and installed new motor, impeller, and divider. Tested for proper operation and found unit working properly. All water connections dry at time of service. Job complete"
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/10/2018
OVEN JENN-AIR JJW3830WP02 "Arrived on site, tried to pull oven out could not, wedged in, will need two man 2 hrs, office to reschedule; saved tckt"
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/10/2018
OVEN JENN-AIR JJW3830WP02 "Arrived on site, tried to pull oven out could not, wedged in, will need two man 2 hrs, office to reschedule; saved tckt"
Near Manor, TX 78653
Thomas L.
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KTRP22EKWH01 Arrived on site for no cool condition. Found the unit was not defrosting. Found failed timer motor. Replaced timer. Customer to defrost. All water connections were dry.
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/10/2018
DISHWASHER KITCHENAID KDTE254ESS3 "Replace panel found dent, ordering to replace again ; ordrng 1 W10900374 (PANEL)"
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/10/2018
DISHWASHER KITCHENAID KDTE254ESS3 "Replace panel found dent, ordering to replace again ; ordrng 1 W10900374 (PANEL)"
Near , TX 78602
Thomas L.
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site for broken door springs. Found that the door bushing were broken. Replaced . All water connections were dry.
Near Smithville, TX 78957
Thomas L.
Job Details: 10/10/2018
WASHER ROPER RTW4516FW "Arrived on site for loud noise condition. Test and checked unit, ran through wash cycle. Loud noise would occur while it was spinning. Found water and grease coming from gearcase, determined gearcase was bad. Removed and replaced part, properly fastened and wired. Turned unit on, unit working properly at this time. All water connections were dry."
Near Lorena, TX 76655
Arthur B.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM02 Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. Removed evaporator cover and found ice build up near evaporator fan causing no air flow to RC section. Removed all ice from evaporator. Tested unit. Found evaporator now running and giving air flow to RC section. Reassembled. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78732
Cliff
Job Details: 10/10/2018
ICE MACHINE KITCHENAID KUID308ESS1 "Gate code 4424. Arrived to change compressor, evap, and condenser fan motor for ice machine. Found unit on custom built stand, with another appliance under it, which prevents moving unit by one tech as it’s too high off floor. Call needs 2 techs to move and fix unit to prevent injury or damage to home. Office to reschedule job for 3 hours, and 2 techs.; ordrng 1 CNOTES (2 TECHS, 3 HOURS NEEDED)"
Near Hewitt, TX 76643
Arthur B.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF560SMYE04 Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. Removed evaporator cover and found fan all iced up. Removed all ice using steamer and removed and replace evaporator fan motor. Reassembled. Tested unit. Unit now cools properly in RC section. All water connections were dry at time of service.
Near Waco, TX 76712
Arthur B.
Job Details: 10/10/2018
DRYER WHIRLPOOL WED9470WW1 Arrived onsite for customer complaint of dryer not starting. Found catch on door frame is not fully attaching to strike. Was able to adjust door to allow door to close properly. Door now closes and starts as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78736
Kevin
Job Details: 10/10/2018
DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site and found third rack spray arm is off, ran a diagnostic cycle and it is now operating properly. Feed tube was not replaced on previous visit, and the one supply today is incorrect and will need to be re-ordered. No water leaks from connections at time of service.; ordrng 1 WPW10340745 (tube-feed)"
Near Waco, TX 76711
Arthur B.
Job Details: 10/10/2018
REFRIGERATOR GE GIE18GSHMRSS Arrived onsite for customer complaint of top mount refrigerator not cooling both section. Found both evaporator fan motor and condenser fan motor not moving. Removed and replace both fan motors and reassembled. Tested unit. Unit now cooling as intended and both fan motors running. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78703
Scott
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KSSO42QMB00 "Arrived on site For no ice and sometimes warmer temps in freshfood . Temps checked good at time of service . Decent frost pattern. Compressor sounds a little strange , ohm normal , is a bit warmer then normal . Customer dose state it’s periodical . Request Sr sealed system tech for return . For no ice issue IM is harvesting and accuation of water valve but water is not even enough to make an ice cube . Will need water valve .
Near Waco, TX 76705
Arthur B.
Job Details: 10/10/2018
WASHER AMANA NTW4516FW2 "Arrived onsite for customer complaint of top load washer not spinning clothes out. Ran diagnostics and found error code F8E1 (Long Fill). Upon inspection, found drain hose does not have high loop causing tub to continuously fill and throw error. Advised customer to have drain hose about the height of the washer to allow proper siphoning. Cleared error code and ran calibration. Unit calibrated successfully. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78729
Tyler B.
Job Details: 10/10/2018
OVEN KITCHENAID KODE500ESS03 "Arrived on site for oven door issues, found hinge bent R&R hinge and tested good. All functions working."
Near Waco, TX 76706
Arthur B.
Job Details: 10/10/2018
WASHER MAYTAG MVWX655DW1 Arrived onsite for dealer complaint of top load washer not powering on. Removed console and found broken wire to control. Repaired wires and calibrated unit. Unit calibrated successfully. No other issues found. No water connections made to unit since unit is in receiving.
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "WRS325FDAM04Arrived on site to repair unit for no ice, i found small ice cubes and frozen water tube, I replaced the water valve and also found house water pressure is to low, will need to have the water pressure corrected, no water leak present at the time of service"
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "WRS325FDAM04Arrived on site to repair unit for no ice, i found small ice cubes and frozen water tube, I replaced the water valve and also found house water pressure is to low, will need to have the water pressure corrected, no water leak present at the time of service"
Near Seguin, TX 78155
Diego G.
Job Details: 10/10/2018
WASHER MAYTAG MVWC416FW1 "Arrived on site. Replaced upper and lower harness for washer per tech-support. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 10/10/2018
WASHER MAYTAG MVWC416FW1 "Arrived on site. Replaced upper and lower harness for washer per tech-support. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 10/10/2018
WASHER MAYTAG MVWC416FW1 "Arrived on site. Replaced upper and lower harness for washer per tech-support. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Round Rock, TX 78664
Jonathan
Job Details: 10/10/2018
REFRIGERATOR GE GSS25WSTISS Arrived on site for refrigerator not dispensing water. Performed diagnostics and tested dispenser. Found no water. Tested going to door and found water. Found unit will needs tube heater kit. Customer will need to leave unit unplugged for 48 hours to thaw tube or will need extra authorization for 2 + hours to repair. Customer will call to schedule appointment . She stated that she just bought ice cream and would wait until she finished it off before turning unit off. No waiver needed to power off unit all water will be contained. ; ordrng 1 SEENOTE (NEEDS AUTH ) and 1 WR49X10173 (dispenser water tube)
Near Austin, TX 78705
Scott
Job Details: 10/10/2018
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for bouncing tub during spin . Found a weak shock . Replaced left rear shock . Ran diagnostics no error codes ,test cycle all checked normal . No water leaks detected at time of service . Job complete ."
Near Temple, TX 76502
Steve C.
Job Details: 10/10/2018
REFRIGERATOR AMANA ASI2575GRS01 Arrived on site for the unit has a strong odor smell. Tested the unit and found small oil in the drain pan. Remove the oil from the drain pan and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78665
Jonathan
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to install previous diagnosed part as advised to do so by tech support. Removed perfectly good gasket and installed new. Found new gasket was to damaged and to correct with heat gun(see SD-QUICKPIC). Will need to reorder gasket schedule for Friday the 12th. ; ordrng 1 W10407215 (gasket-fip)
Near Luling, TX 78648
Diego G.
Job Details: 10/10/2018
WASHER AMANA NTW4516FW2 "Arrived on site. Checked for no operation issues. Found control not responding and verified voltage to control. Replaced control and cycled, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 10/10/2018
WASHER AMANA NTW4516FW2 "Arrived on site. Checked for no operation issues. Found control not responding and verified voltage to control. Replaced control and cycled, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 10/10/2018
WASHER AMANA NTW4516FW2 "Arrived on site. Checked for no operation issues. Found control not responding and verified voltage to control. Replaced control and cycled, all functions tested OK. No leaks present. Job complete"
Near Dale, TX 78616
Diego G.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site. Check for No ice issues. Found fill tube frozen over. Unclogged fill tube and cycle, all functions tested OK. Instructed customer allow 24 hours for unit to fill up I spend. No leaks present. Job complete"
Near Dale, TX 78616
Diego G.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site. Check for No ice issues. Found fill tube frozen over. Unclogged fill tube and cycle, all functions tested OK. Instructed customer allow 24 hours for unit to fill up I spend. No leaks present. Job complete"
Near Dale, TX 78616
Diego G.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site. Check for No ice issues. Found fill tube frozen over. Unclogged fill tube and cycle, all functions tested OK. Instructed customer allow 24 hours for unit to fill up I spend. No leaks present. Job complete"
Near Lockhart, TX 78644
Diego G.
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site. Check for no water issues. Found loose connection at water valve. Reconnected connector to water valve and cycle, all functions tested OK. No leaks present. Job complete"
Near Lockhart, TX 78644
Diego G.
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site. Check for no water issues. Found loose connection at water valve. Reconnected connector to water valve and cycle, all functions tested OK. No leaks present. Job complete"
Near Lockhart, TX 78644
Diego G.
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site. Check for no water issues. Found loose connection at water valve. Reconnected connector to water valve and cycle, all functions tested OK. No leaks present. Job complete"
Near Temple, TX 76504
Steve C.
Job Details: 10/10/2018
DRYER GE GTD65EBPL0DG Arrived on site to replace the control on the unit due to not working. Replace the control and tested unit. Unit works properly and no vent connections to the unit.
Near Georgetown, TX 78633
Jerry C.
Job Details: 10/10/2018
REFRIGERATOR AMANA 36088 "36088 Arrived to inspect no cool. I found the compressor running, but there was no heat generated on the high side and current was 1.6 amps. The amp draw and sound from the compressor appears to be from a low side leak that has drawn air into the system and the evaporator will be required as well. Parts, such as the compressor and evaporator, are not shown in any of the mfg diagrams as available or with a subsequent part number. Due to the age (1981) of the unit, lack of parts availability and an R12 equipped sealed system, a reliable repair cannot be made. No leaks observed during service."
Near Austin, TX 78705
Scott
Job Details: 10/10/2018
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site , replaced UI control . Unit is now operating normal . No lint build up at time of service . Job complete ."
Near San Marcos, TX 78666
Robert
Job Details: 10/10/2018
DRYER WHIRLPOOL WED4616FW0 Arrived on job for complaints of noisy. Motor sounds labored voltage good. ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Near Temple, TX 76504
Steve C.
Job Details: 10/10/2018
WASHER MAYTAG MVWX655DW Arrived on site for the unit needs to be tested. Tested the unit in diagnostics and received no error codes. Calibrated the unit and no water connections to the unit.
Near Driftwood, TX 78619
Luis
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for leak at fresh food evaporator. Removed evaporator, compressor and filter drier. Install new compressor,evaporator and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Austin, TX 78745
Leonardo
Job Details: 10/10/2018
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for unit running to hot. Test unit and found average temp on unit is 354 at 350. Job complete no leaks present at this time
Near Austin, TX 78735
Leonardo
Job Details: 10/10/2018
OVEN KITCHENAID KEBS107SSS04 Arrive don site to test unit for oven not heating. Test unit and found opened thermafuse. Replaced thermalfuse test unit and unit test good job complete Selina got a PL autho
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/10/2018
DISHWASHER KITCHENAID KDTE504DSS0 "Arrived on site and replaced sensor and control per prev tech diagnosis, verified operations, found incoming water is 77 degrees and can generate the error called techline to document per techline the minimal incoming water should be 120 degrees inside the unit when it fills, ref 7723124578"
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/10/2018
DISHWASHER KITCHENAID KDTE504DSS0 "Arrived on site and replaced sensor and control per prev tech diagnosis, verified operations, found incoming water is 77 degrees and can generate the error called techline to document per techline the minimal incoming water should be 120 degrees inside the unit when it fills, ref 7723124578"
Near Austin, TX 78734
Cliff
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KUWA244PBS0 "Gate cod 1497. Arrived on site to diagnose a wine cooler that is not turning on properly. Found shorted out cold control/thermostat on unit. Called control will need to be replaced to complete repairs. Due to very tight fit in the enclosure and metal feet on bottom of unit. Homeowner will need to have unit removed prior to service due to liability of damage to the home. If homeowner would like to proceed with repairs, they can contact office to schedule a return appointment once the unit is removed from enclosure.cold control (123.58+tax)Svc/Lbr (209.99+tax)"
Near Austin, TX 78746
Kevin
Job Details: 10/10/2018
DISHWASHER KITCHENAID KUDE70FXSS1 "Arrived on site and found wheels on lower rack are all broken, replaced all four wheels but will need another four for the neighboring dishwasher. No water leaks from connections at time of service. replacements; ordrng 4 W10195416 (wheel)s"
Near Temple, TX 76504
Steve C.
Job Details: 10/10/2018
WASHER MAYTAG MVWX655DW1 Arrived on site for the unit needs to be tested. Tested the unit in diagnostics and received error code F8e5 hot cold reverse. Calibrated the unit and unit works properly. No water connections to the unit.