We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Georgetown, Texas 78633
Lou
Job Details:
11/02/2021
"Arrived on site to inspect dishwasher or seal issues. Upon further inspection, I found a friction pad on the countertop. I opened the unit door and it did not stop due to missing the friction pad. Using a pad from my van stock (WP8268961) I replaced the damaged pad and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Canyon Lake, Texas 78130
Noah D
Job Details:
11/02/2021
"Arrived on site to inspect unit for not heating normally and the cooktop hot sign not dissipating. Upon inspection found the switches relay burnt causing issues, replaced both big burner switches and one was faulty, removed faulty switch. All functions returned with no issues. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Leander, Texas 78641
Lou
Job Details:
11/02/2021
"Arrived on site to inspect refrigerator door sticking and hard to close. Upon further inspection, the customer demonstrated the issue theyre having with the left RC door. I found it to the the mullion springs are bad. I removed and replaced the mullion and added some grease to the pivot block. Also, the customer advised that when they get ice the ice goes everywhere but in the cup. I found the ice guide missing from the dispenser. I am ordering the ice guide and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return visit No water leaks observed during service.; ordrng 1 WPW10435760 (Ice guide)"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Spicewood, Texas 78669
Brandon
Job Details:
11/02/2021
"Arrived on site for customer complaint of of FC handle falling off, found failed handle, I replaced handle, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Round Rock, Texas 78665
Wesley
Job Details:
11/02/2021
Arrived onsite and found unit operating with spark shorting to pans in storage drawer under oven causing failure to heat. Advised customer on findings and repaired unit and tested. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Austin, Texas 78738
Luis
Job Details:
11/02/2021
"Arrived on site. Ran diagnostics diagnosed a defective bin thermistor,replaced thermistor ran diagnostics all test passed.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Buda, Texas 78610
Jacob
Job Details:
11/02/2021
Arrived onsite for unit not agitating. Customer said it would spin but the clothes never moved from where they were. Tested the unit and the agitator would not move. Upon further inspection. Found that the actuator was broken. Replaced actuator. Tested the unit. Unit tested good. No leaks at this time. Did also alert customer that the cover shield was being dug into because of a possible over. Job complete.
We serviced a
KITCHENAID VENTHOOD
Model UXL6036YSS0
Near Austin, Texas 78738
Leonardo
Job Details:
11/02/2021
Arrived on site to replace control housing and screws. Replaced control housing and all four screws Tested unit and unit works good. Job complete
We serviced a
WHIRLPOOL DRYER
Model MED3500FW1
Near Austin, Texas 78703
Jacob
Job Details:
11/02/2021
"Arrived onsite for unit maker noise during operation. Tested the unit and heard the unit shaking and making noises. Upon further inspection, found that the blower was clogged with a lot of lint, causing the fan to e out of balance when spinning. Removed all the lint from the fan and from inside the lint chute. Tested the unit. Unit tested good. No issues at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model MDBTT50AWS
Near Robinson, Texas 76706
Jonathan M
Job Details:
11/02/2021
Arrived on site for a dishwasher that is stuck in a locked state. Inspected unit and work area. Confirmed the customers complaint and attempted to unlock the control lock. Was unsuccessful. Attempted to power cycle the unit twice and the unit still was stuck in a locked state. Tested all buttons on the control and found all working except the heater dry which also functions as the control lock button. W
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710TAYM3
Near Round Rock, Texas 78665
Wesley
Job Details:
11/02/2021
Arrived onsite and found dispenser broken and door unable to stay closed and sliver ware basket falling apart and causing problems with silverware falling out. Ordering dispenser and silverware basket. ; ordrng 1 WPW10195175 (Dispenser) and 1 W11158802 (Silverware basket.)
We serviced a
WHIRLPOOL MICROWAVE
Model GT4185SKB1
Near Round Rock, Texas 78681
Kayman
Job Details:
11/02/2021
Arrived onsite to install previously diagnosed parts. I installed the latch board but found the cavity light stuck on. No matter what I did to the switches the light stayed on. I found the control board sending constant voltage to the light indicating a failed or stuck relay on the control.
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Briarcliff, Texas 78669
Leonardo
Job Details:
11/02/2021
Arrived on site for right rear burner not igniteing. Tested unit and right rear burner was not putting out enough propane . Checked all burners and found all burners were converted incorrectly. Secured correct orifices and tested all burners. Unit tested good. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Dripping Springs, Texas 78620
Robert
Job Details:
11/02/2021
"Arrived on call for complaint of not drying. Ran diagnostics and got code for open heater or bad relay on board. Pulled out unit and check heater, heater good will need control. ; ordrng 1 W11462458 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Austin, Texas 78732
David Z
Job Details:
11/02/2021
Arrived on site to diagnose refrigerator with dim lights and 2 out. Found 2 modules failed. Replaced both modules and retested. Found all lights illuminated and working as designed. Call complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Spicewood, Texas 78669
Brandon
Job Details:
11/02/2021
"Arrived on site for customer complaint of lights not working, found three failed modules, RC top left, RC bottom left and RC right middle. I replaced modules, unit tested good.
We serviced a
JENN-AIR WINE COOLER
Model JUBFR242HL01
Near Austin, Texas 78732
David Z
Job Details:
11/02/2021
Arrived on site to install replacement door sent by Jenn Air on beverage center. Replaced dented door with new and verified door is closing and sealing. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model kdte104ess1
Near Seguin, Texas 78155
Noah D
Job Details:
11/02/2021
"Arrived on site to inspect unit for a oily film on the inner tub of unit. Upon inspection found a nasty substance covering all parts of stainless. I checked the drain tube and found no air trap causing foodstuff to backup into dishwasher, removed drain line and added trap.
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Austin, Texas 78753
Scott
Job Details:
11/02/2021
"Arrived on site , installed 4 feet . Also retapped gas connections with proper tape for gas . No gas leaks detected at with liquid detector. Job complete .No gas leaks detected at time of service"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Waco, Texas 76705
Jonathan M
Job Details:
11/02/2021
Arrived on site for a washing machine that?s not going past the fill portion of the wash cycle. Inspected unit and work area. Confirmed the customers complaint and placed the unit in service diagnostics. Found an F0 E3 (overload) and F8 E1 (low/no water detected) error codes. Tested both fill valves and found water coming in but running a little weak. Tested the drain portion of the cycle and could not hear it drain. Remove the drain hose out of the drain pipe and found the drain hose too long. The customer advised that the unit seemingly would fill and then stop as it was filling. Went ahead and replaced the water valve instructed customer on proper loading. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Waco, Texas 76705
Jonathan M
Job Details:
11/02/2021
"Arrived on site for a washing machine that?s going off balance and shaking violently. Inspected unit and work area. The unit is a stacked unit and pull the unit away from the wall. Check behind the unit and found that the shipping bolts had not been removed from the unit remove the shipping bolts and found that the two blue shipping bolts had partially broken off inside of the tub. I did run the unit through an auto test and the unit did run as designed.
We serviced a
MAYTAG RANGE
Model MER5751BAB
Near Hewitt, Texas 76643
Tyler
Job Details:
11/02/2021
Arrived on site for range not allowing proper control functionality. Upon arrival I confirmed issue and after further inspection I found unit cause was due to a lot of grease caked around control for years of use that had clumped aro7nd bake element uptown causing it to stay depressed and keeping oven on. Will need office to contact ahs for approval for new ACU before being repaired. ; ordrng 1 5701M760-60 (Control+overlay (black)) and 1 Cnote (Ahs autho need before repair!!!!)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXTL01
Near Lorena, Texas 76655
Tyler
Job Details:
11/02/2021
Arrived on site for refrigerator dispenser releasing plastic and frosting up around dispenser opening. Upon arrival confirmed complaint and after further inspection I found interior of ice bucket was fractured and causing plastic to fall through dispenser. Also found dispenser not sealing correctly and causing ice to form and clump together. Replaced ice bucket as well as dispenser door kit. Reassembled and tested unit and found unit functioning as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXTL01
Near Lorena, Texas 76655
Tyler
Job Details:
11/02/2021
Arrived on site for refrigerator dispenser releasing plastic and frosting up around dispenser opening. Upon arrival confirmed complaint and after further inspection I found interior of ice bucket was fractured and causing plastic to fall through dispenser. Also found dispenser not sealing correctly and causing ice to form and clump together. Replaced ice bucket as well as dispenser door kit. Reassembled and tested unit and found unit functioning as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Waco, Texas 76710
Tyler
Job Details:
11/02/2021
"Arrived on site for refrigerator not sealing door correctly and creating a lot of speckled ice build in FC in random areas. Upon arrival confirmed complaint. Found temp in FC was 14?. Found no door sealing issues. I found all unit fans, compressor, etc running. After checking evap coil (bad frost pattern), amperage to unit (0.82-1.25amps), I reported findings to techline and spoke with Rich Sr#7732145684. Techline explained unit does have a sealed system which is causing lack of sealing pressure for dooor as well as all other symptoms customer reported. Office to reschedule once availability of parts is known. ; ordrng 1 W11337414 (Evap coil) and 2 W11504423 (Coupler)s and 2 W11504415 (Coupler)s and 1 W11332031 (Compressor) and 1 W11504416 (Coupler) and 1 W11504431 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler) and 1 Unknown (Non-uv drier) and 1 W10913906 (Access valve) and 2 W10896678 (Coupler)s and 2 W10896677 (Coupler)s and 2 W10897195 (Coupler)s and 2 W11401413 (Coupler)s and 2 W11401417 (Coupler)s and 2 W11401409 (Coupler)s and 1 Unknown (Oilless equipment!!!) and 1 Unknown (R600 equipment) and 1 Unknown (Nitrogen+nitro equip)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Hewitt, Texas 76643
Tyler
Job Details:
11/02/2021
Arrived on site for washer not locking lid once started. Upon arrival found no errors in diagnostics. After further tests I found ACU sending proper dc voltage. I then found lid lock not functioning correctly. Replaced lid lock. Read and tested unit. Found washer functioning as designed both in diagnostics and normal operation.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE0
Near Woodway, Texas 76712
Jonathan M
Job Details:
11/02/2021
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Nolanville, Texas 76559
Tyler
Job Details:
11/02/2021
"Arrived on site for washer needing previously diagnosed tube, suspension rods, etc. upon arrival I made many attempts and removing spanner nut/drive block, but due to location of tube breaking I was unable to gain resistance to remove spanner. Will need to return with additional parts to complete rebuild of unit. Office to reschedule once availability of parts is known.; ordrng 1 W10371566 (Outter basket) and 1 WPW10215093 (Drain filter) and 1 WP8533928 (Filter screw)"
We serviced a
WHIRLPOOL OVEN
Model KODE500EBS05
Near Round Rock, Texas 78665
Tommy
Job Details:
11/02/2021
Arrived onsite for range with no model number. Upon arrival found unit was built on oven under warranty that lost power during power outage during self clean. Door was locked so I couldnt get good photo of MS but I did update MS Info. Ordering unit fuse and both T.O.Ds unit will require a two man to pull and lift out. Office to reschedule upon receiving parts and having two man ordered.; ordrng 1 W10782120 (Fuse) and 2 WP4449751 (T.O.D)s
We serviced a
WHIRLPOOL MICROWAVE
Model MH1170XSS0
Near Killeen, Texas 76549
Al
Job Details:
11/02/2021
"Arrived on site to inspect no heat on a microwave. Advised customer since the unit would need to be uninstalled due to my limitations. Customer got his tools and ladder and uninstalled the unit. I removed and replaced the diode and capacitor, tested the unit with the 2 minute water cup test and unit heated as designed. I reassembled the unit and customer reinstalled it. Job complete, customer satisfied."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Harker Heights, Texas 76548
Tyler
Job Details:
11/02/2021
Arrived on site for ranging needing previously diagnosed main harness. Upon arrival installed needed part. Reassembled and tested unit. Found entire range fully functioning as designed. Call complete
We serviced a
GE REFRIGERATOR
Model GFE28GBLFTS
Near Copperas Cove, Texas 76522
Al
Job Details:
11/02/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Spicewood, Texas 78669
Brandon
Job Details:
11/02/2021
"Arrived on site for customer complaint of unit not defrosting properly in FC, found out husband had accessed diagnostic mode and switched to basic defrost mode, unit has been working fine since.
We serviced a
GE MICROWAVE
Model JVM1540DP1BB
Near Lakeway, Texas 78734
Brandon
Job Details:
11/02/2021
"Arrived on site for customer complaint of UI console not working, found unit had been unplugged for days, I plugged unit in and tested, unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Georgetown, Texas 78633
Tommy
Job Details:
11/02/2021
Arrived onsite for dishwasher door falling down when open. Upon arrival found unit friction sleeves broken. Replaced and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Kyle, Texas 78640
Andrew
Job Details:
11/02/2021
"Arrived on site to test unit for not draining. Found drain pump not receiving proper voltage. Checked at control on p5-3 to 4 and same voltage present 12vac. Replaced control, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KUDS50FVSS4
Near Georgetown, Texas 78633
Jonathan S
Job Details:
11/02/2021
"Arrived on site for dishwasher not powering on. Inspected unit and work area. Traced voltage from junction box and found nurtural and L1 backwards . Corrected wiring to unit. Found unit still not powering on. Traced voltage to fuse. Measured resistance on fuse and found opened/ failed. Removed failed fuse and installed kit. Assembled unit and tested operation. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Round Rock, Texas 78664
Tommy
Job Details:
11/02/2021
"Arrived onsite for microwave right side bulging, when inspecting unit found bottom damaged, room unit down and found rear also damaged called techline to document Unit rear is warped by edges and indented. Job Completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Seguin, Texas 78155
Noah D
Job Details:
11/02/2021
"Arrived on site to inspect unit for not dispensing water due to a filter head issue. Upon inspection found the back of the filter head pushing back causing issue, replaced filter head and tested. No leaks found. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHZ01
Near New Braunfels, Texas 78130
Noah D
Job Details:
11/02/2021
"Arrived on site to inspect unit for not dispensing water or making ice, upon inspection found the unit was working to spec when the temps are changed, replaced thermistor and checked temps. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near San Marcos, Texas 78666
Andrew
Job Details:
11/02/2021
"Arrived on site to test unit for no ice production, tested unit found no water dispensing to ice maker, water pressure is at 70 psi, inlet valve was not opening properly, unit tested better without water filter, replaced valve, tested unit, unit working as designed, advised customer to replace water filter, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Waco, Texas 76710
Jonathan M
Job Details:
11/02/2021
"Arrived on site for a washing machine that?s flashing an F5 and will unlock the lid. Inspected unit and work area. Confirm the customers complaint and run the unit through diagnostics. The unit flash an F5 E3 (lid will not unlock) error code. Replaced the lid lock assembly and tested the unit. The unit began to work and operate as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, Texas 78746
Luis
Job Details:
11/02/2021
"Arrived on site. Replaced freezer door,right hand door and deli door checked door operation good checked seals good."
We serviced a
AMANA WASHER
Model NFW5800HW0
Near New Braunfels, Texas 78130
Noah D
Job Details:
11/02/2021
"Arrived on site to inspect unit for a overbalanced load error, upon inspecting found no issues with tub or any other parts of the washer, checked connectors and calibrated washer. All functions returned with no issue, cleared error codes. Complete"
We serviced a
WHIRLPOOL DRYER
Model GEQ9800PW2
Near Austin, Texas 78739
Robert
Job Details:
11/02/2021
Arrived on call for complaint of no heat. Checked voltage to dryer and found it was good checked ohms at heater and found it open. After installation test operation element heating properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Pflugerville, Texas 78660
Scott
Job Details:
11/02/2021
"Arrived on site for stops falling out and poor drying . Replaced stops ran diagnostics, no error codes . Found heater not getting very hot . Ordering heater element . No water leaks detected at time of service. Call to set return ; ordrng 1 W10518394 (Heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS0
Near Round Rock, Texas 78681
David S
Job Details:
11/02/2021
"Arrived on site for dishwasher leaking. I inspected the unit and work area. I found a dent along the back seam of the unit, see pictures. I put the unit through a diagnostics cycle and I found the unit leaking from the dent and the inlet housing. I am ordering the tub, inlet housing, and inlet housing nut. The office will reschedule when we have an eta on the parts.; ordrng 1 W11409866 (Tub) and 1 W11407411 (Inlet housing) and 1 W11535081 (Inlet housing nut)"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near New Braunfels, Texas 78130
Noah D
Job Details:
11/01/2021
"Arrived on site to inspect unit for not draining, upon inspection found the drain pump shorted causing the issue, replaced drain pump and tested unit. All functions returned. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Manor, Texas 78653
Wesley
Job Details:
11/01/2021
Arrived onsite and replaced icemaker per diagnosis. Advised customer on repair. All else checks good.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Leander, Texas 78641
David S
Job Details:
11/01/2021
Arrived on site for washer not agitating. I inspected the unit and work area. I found the actuator was from the cam. I replaced the actuator and reattached the cam. I tested the unit. It is now working as designed.
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS3
Near Austin, Texas 78750
Taylor M
Job Details:
11/01/2021
"Arrived on site to replace previously failed top interlock switches and fuse, upon arrival I gained access to the unit and replaced both and referenced the tech sheet to verify connections on the common, normally closed and normally open terminals of the switches. I found all connections to be good and correct but when I utilized my tester fuse it would blow upon giving power to the unit, I disconnected all molex connectors to the control and the black line to the relay on the control and tested the unit with power and the door open, I found that the unit doesnt trip the breaker. The control is faulty, I am ordering a new control and have set return service ; ordrng 1 W11413135 (Control) and 2 W10138793 (Fuse)s"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, Texas 78737
Kevin
Job Details:
11/01/2021
"Arrived on site and inspected unit for not spinning out and leaving water in the tub. Ran diagnostics and unit passed all tests. Accessed drain pump and it was clear. Unit functions as designed, job complete. WZORN00APL1"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Salado, Texas 76571
Tyler
Job Details:
11/01/2021
Arrived on site for refrigerator not allowing for filter replacement. Upon arrival I found filter had just gotten stuck when trying to be removed. Safely removed filter and then reinserted it and found proper functionality had returned. No leaks during repairs. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDB00
Near Temple, Texas 76504
Tyler
Job Details:
11/01/2021
Arrived on site for refrigerator with broken harness/power cord. Upon arrival I confirmed complaint and replaced power cord harnes. Reassembled unit.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AES
Near Austin, Texas 78731
Luis
Job Details:
11/01/2021
Arrived on site. Replaced middle and side drawer slides tested upper drawer operation good.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM4
Near Lago Vista, Texas 78645
Justin
Job Details:
11/01/2021
Arrived on site for a refrigerator with a torn gasket. Upon further inspection I found the left side RC door gasket and the right side RC door gasket ripped. This rip is also allowing condensation onto the gasket and creating mold. We will need to replace both gaskets to repair the unit. The office will need to get authorization for the repair. We will need to come back with the gasket on hand and the one already on order. ; ordrng 1 Autho (Autho)
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXSS4
Near Round Rock, Texas 78664
Jimmy J.
Job Details:
11/01/2021
Arrived on site to install previously diagnosed parts. Removed wheel assemblies and installed new wheel assemblies. Tested top rack and it is secure and not falling off the rails. Had customer test it too. She stated it slides much easier that it did before. Ran diagnostics and no error codes came on. Dishwasher running as designed. No leaks detected. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Leander, Texas 78641
Kayman
Job Details:
11/01/2021
Arrived onsite for dryer not heating. Upon inspection I found the power cord damaged and the ground on the cord terminated with the units neutral connected to chassis ground. I corrected the unit wiring. I found only 1.3 VAC from L1 to L2 with 125 VAC at each pole to neutral. I advised the customer would have to have a licensed electrician come service the outlet due to the absent voltage. I called techline to report the situation. Besides correcting the wall voltage. They advised having the cord replaced with a restraint installed. SR#7732126313. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cedar Park, Texas 78613
David S
Job Details:
11/01/2021
"Arrived on site for fridge losing power. I inspected the unit and work area. I found the unit working. I inspected the deli UI and harness. I found them both good. I activated the fans, defrost heater, fascia heater, and the ice maker. I none of them causing the unit to power cycle. I gained access to the control in the back of the unit. I found frost and condensation building up right under the control box, with a rust hole already forming.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Smithville, Texas 78957
Matthew
Job Details:
11/01/2021
"Arrived onsite for washer not completing cycle and not draining. Customer stated that cycle did not complete and had to manually drain water. To a certain point then plugged in unit and drain pump kicked on and successfully drained remaining water in tub. Pulled unit and removed back panel inspected pressure hose and tub port, checked good. Tested unit and filled. Found that as tub filled pressure hose began to kink. Made adjustment to hose. Canceled fill and unit drained properly. Ran quick wash and had no issues. Ran normal load and had no issues. Unit is functioning properly properly. No leaks present at this time. Job complete"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Georgetown, Texas 78626
Jonathan S
Job Details:
11/01/2021
"Arrived on site for dishwasher that keeps melting spray arm. Inspected unit and work area. Found heater has lost shape and bowed causing spray arm not to spin freely. Found due to egg shape heater has burnt hole in tub. Will need to replace tub assembly, heater and spray arm.
We serviced a
WHIRLPOOL DRYER
Model WED8300SW0
Near Austin, Texas 78749
Kevin
Job Details:
11/01/2021
"Arrived on site and inspected dryer for not spinning. Found proper voltage to the block. Replaced control board and issue still continues. Found no continuity on the fuse and the heating element. Replaced element and fuse. Tested unit, unit tested good. Used vent testing meter and thermal coupler to show proper heat, but improper air flow, took picture. Advised customer about getting vents cleaned out. Job complete"
We serviced a
ROPER WASHER
Model RAX7245AW0
Near Meadowlakes, Texas 78654
Cliff
Job Details:
11/01/2021
Arrived on site to replace timer for washer. Replaced timer and tested unit. Found all is functioning properly at this time. No leaks were found at time of service. ;
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Round Rock, Texas 78681
Tommy
Job Details:
11/01/2021
"SR 7731838281, spoke with Andrew, according to Andrew unit is underloaded causing issue. Spoke with customer on load size and putting more in. Job Completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS03
Near Austin, Texas 78704
Luis
Job Details:
11/01/2021
"Arrived on site. Diagnosed a frozen drain,defrosted ice,cleared drain tube,checked water flow through drain good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, Texas 78681
Tommy
Job Details:
11/01/2021
Arrived onsite for dishwasher leaking. Upon arrival found unit was dripping from vent. This is not uncommon but proceeded to test. Unit vent has voltage but is barley coming on and getting airflow through searched for obstruction in vent but couldnt find. Ordering both vent and vent shute.; ordrng 1 WPW10195028 (Vent) and 1 WPW10469574 (Vent motor)
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS
Near New Braunfels, Texas 78130
Andrew
Job Details:
11/01/2021
Arrived on site to test unit for leak. Found vent was leaking from being separated at factory weld. Needing vent assembly and gasket to fix issue. Office to reschedule. ; ordrng 1 W11038720 (Vent assembly) and 1 W11184028 (Vent gasket)
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS
Near New Braunfels, Texas 78130
Noah D
Job Details:
11/01/2021
"Arrived on site to inspect unit for leaking from dispenser. Upon inspection found the units dispenser causing some water spots, Replaced dispenser with no issue. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near New Braunfels, Texas 78130
Noah D
Job Details:
11/01/2021
"Arrived on site to inspect unit for not agitating causing issues, upon inspection found the bad actuator on the unit causing the gear to slip. Replaced actuator and tested. Complete"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Lago Vista, Texas 78645
Justin
Job Details:
11/01/2021
"Arrived on site for a dishwasher not functioning properly. Upon arrival the customer stated they had an electrician out per the last diagnosis, and that they had found the power source to the unit fine. I checked voltage again at the junction to the dishwasher. I found the L1 and L2 to ground incorrect again. I also found the unit installed incorrectly. The power cord to the units wires had the wrong wire nuts attached, and the power cord itself is not a normal dishwasher cord. I informed and showed the customer my findings. I also attached a picture of the voltage to SD pics. I advised the customer again to reach out to an electrician. Call complete."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Austin, Texas 78746
Taylor M
Job Details:
11/01/2021
"Arrived on site to replace previously diagnosed strike due to it being broken, I gained access and replaced the strike and now the unit is operating properly as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Canyon Lake, Texas 78133
Andrew
Job Details:
11/01/2021
"Arrived on site to test unit for not enough water when washing bulky items, tested unit found unit running as designed, customer stated that there low water on initial start up, advised customer that this is normal operation of machine at stage and wash cycle, no leaks detected job complete
We serviced a
KENMORE RANGE
Model 790.961098
Near Killeen, Texas 76542
Al
Job Details:
11/01/2021
"Arrived on site to inspect range bake element. Confirmed it was defective, removed and replaced it. Reassembled and unit tested properly. Customer satisfied. Job complete"
We serviced a
KITCHENAID MICROWAVE
Model KHHC2090SSS2
Near Kingsland, Texas 78639
Cliff
Job Details:
11/01/2021
Arrived on site to diagnose a microwave that isn't responding to user input. Found touchscreen and touch pad non-responsive also hinge screw stripped and it will need to be drilled out to replace door. Door and hinge screw will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W10283390 (Door) and 1 W10565483 (Screw)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Austin, Texas 78730
David Z
Job Details:
11/01/2021
"Arrived on site to diagnose refrigerator not making ice. On arrival the customer informed me that the unit had been leaving sheets of ice in the freezer, with no ice. Checked icemaker and found the fill tube was shoved behind the icemaker and not seated in the fill cup. Removed icemaker and seated fill tube. Unit filled and is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXTS00
Near Horseshoe Bay, Texas 78657
Cliff
Job Details:
11/01/2021
Arrived on site to diagnose a refrigerator that is building ice in fc. Found ice door not mounted due to broken mounting. Installed new ice door kit and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Manchaca, Texas 78652
Kevin
Job Details:
11/01/2021
"Arrived on site and sent washer into diagnostics cycle and did not find any saved error codes. Ran all functions in manual diagnostics and did not see any issues, except hoses rattling against back of unit. Pulled unit forward 6 inches, and rattling noises stopped. Sent pictures and videos to PR. Washer is operating as designed. Instructed customer on proper loading, water and wash expectations. Set washer into spin cycle with towels provided by customer. Everything is working properly, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, Texas 78733
Taylor M
Job Details:
11/01/2021
"Arrived on site to diagnose refrigerator making loud noise and having dispensing issues, i gained access to the unit and found that it is making noise due to the leveling feet not being set on an unleveled floor, i set the leveling feet and now the noise no longer persists, i gained access to the water dispenser pad and ice maker pad utilizing a cup and found that both are operating properly as designed, Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Austin, Texas 78721
Taylor M
Job Details:
11/01/2021
"Arrived on site to diagnose dishwasher leaking, upon arrival I gained access to the unit and found that there is a fault code pertaining to the vent wax motor, I put the unit into a diagnostics cycle and found that the unit is leaking from the vent, I gained access to the vent and found that the vent bezel is warped and needs to be replaced, i am ordering the bezel and returning with the vent and gasket, ; ordrng 1 W11545290 (Bezel)"
We serviced a
WHIRLPOOL OVEN
Model WMH32519HW2
Near Leander, Texas 78641
David S
Job Details:
11/01/2021
Arrived on site for microwave not powering on. I inspected the unit and work area. I tested voltage from the outlet. I found good voltage. I gained access to thermal fuse and found it open. I placed my resettable and tested the unit. It is working as designed. I replaced the thermal fuse. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, Texas 78702
Jacob
Job Details:
11/01/2021
Arrived onsite for pads to the door had ripped off. Customer showed me the pads had ripped off the door hinges. Replaced pads. Tested the door. No issues at this. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Georgetown, Texas 78633
Jonathan S
Job Details:
11/01/2021
"Arrived on site for refrigerator not dispensing water. Inspected unit and work area. Performed diagnostics and tested water pressure without filter and found same results. Tested water to filter housing and found same results. Gained access to inlet valve and disconnected outgoing water and tested water dispenser and found same results. Tested water pressure to unit and found good water pressure. Found failed single inlet valve. ; ordrng 1 WPW10341320 (valve-inlt)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHZ0
Near Leander, Texas 78641
Kayman
Job Details:
11/01/2021
Arrived onsite to install previously diagnosed parts. I installed the drain hose and console. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, Texas 78705
Scott
Job Details:
11/01/2021
"Arrived on site used noise kit ,added pads under mouser mount .replaced motor and blower wheel. Tested unit . Unit sounds quieter and no banging noise . Cleaned lint out . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSCS25FTMS00
Near Austin, Texas 78737
Luis
Job Details:
11/01/2021
Arrived on site for a defective main control. Installed updated control kit,powered unit on compressor and fans powered on.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, Texas 78737
Leonardo
Job Details:
11/01/2021
"Arrived on site for unit not heating. Tested unit and ran diagnostics. Found no error codes. Heating element working properly.Instructed customer about using rinse aide to help with drying. During testing noticed a noise coming from the motor during washing cycle.Ordering sump and motor. Office to reschedule..; ordrng 1 W11416362 (Sump and motor)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Austin, Texas 78754
Wesley
Job Details:
11/01/2021
Arrived onsite for grease leaking and burner questions. Advised customer on grease patterns from baking grease and optimal burner ignition standards. All checks good. Advised customer on adjustments.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX03
Near Jonestown, Texas 78645
Justin
Job Details:
11/01/2021
"Arrived on site for a refrigerator leaking from the gasket. Upon arrival the customer showed me that the unit was leaking from the bottom right side of the FC gasket. He also stated it was intermittent. Upon further inspection I found a sheet of ice on the bottom of the FC, and a clogged drain tube.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS42PPDUDE01
Near Austin, Texas 78704
Luis
Job Details:
11/01/2021
Arrived on site for water leaking. Tested water dispenser found a broken water line in harness sleeve attempted to repair line with coupling still leaking diagnosed unit will need a new freezer door. Ordering a new freezer door ; ordrng 1 W10800815 (Freezer door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, Texas 78641
David S
Job Details:
11/01/2021
"Arrived on site for dishwasher door falling and the vent dripping water when opened.I entered diagnostics mode and found no fault codes. I gained access to the hinges and found the friction pads missing. I replaced the friction pads. I inspected the spray arms and found the clear of debris. I found nothing blocking the stem vent. I called techline and spoke to Chris I advised him of my findings. He advised to replace the entire vent assembly. I received sr#7732131472. I am ordering the vent, inner and outer cover, and gasket. ; ordrng 1 WPW10428211 (Vent) and 1 W11112070 (Deflector) and 1 WP8269259 (Gasket) and 1 W11105958 (Silver vent)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Georgetown, Texas 78633
Jonathan S
Job Details:
11/01/2021
"Arrived on site for refrigerator having frost in FC and not producing ice. Inspected unit and work area. Found frost buildup is from air leak in to FC. Inspected door seal and found sealing. Measured temperature in FC and found correct. Inspected ice maker and found at ice break position. Performed diagnostics mode and attempted to cycle ice maker. Found ice maker not responding. Ran fill cycle and found water going to ice maker. Measured voltage and found correct. Tested FC thermistor and and evaporator thermistor and found good reading. Tested FC evaporator fan and found working. Found failed ice maker.. ; ordrng 1 W10898228 (icemaker)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, Texas 78724
Scott
Job Details:
11/01/2021
Arrived on site for for washer not advancing . Found latch clicking but not locking . Replaced latch . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Georgetown, Texas 78628
Lou
Job Details:
11/01/2021
"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the LED modules dim in the RC section and the FC section module out. Removed and replaced the modules and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, Texas 78737
Leonardo
Job Details:
11/01/2021
Arrived on site to check unit for leaving residue. Found bad sump and motor. Advised customer to clean filters and tub prior to installing new sump and motor. Office to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Bastrop, Texas 78602
Matthew
Job Details:
11/01/2021
Arrived onsite to replace previously diagnosed parts. Replaced retainers and stoppers. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, Texas 78731
David Z
Job Details:
11/01/2021
"Arrived on site to diagnose dishwasher throwing F2E2 error for customer, who has to reset it for 24 hours till it works again. Checked unit and found no saved errors in control. Ordering control and UI to resolve, since control isnt recording errors. Office to schedule when we get parts,; ordrng 1 W11305308 (Control)"
We serviced a
MAYTAG RANGE
Model MGT8775XS00
Near Austin, Texas 78759
David Z
Job Details:
11/01/2021
"Arrived on site to diagnose range with middle burner not functioning. Customer advised me the valve does not turn. Checked stem and found valve seized. Replaced valve and verified no gas leak present. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Austin, Texas 78759
Taylor M
Job Details:
11/01/2021
"Arrived on site to replace previously diagnosed console. Upon replacing the console the unit was still not operating properly as designed, I found that the control and drain pump had to be replaced as well, the unit is now operating properly as designed and was calibrated after replacing the control. Job complete."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Cedar Park, Texas 78613
Justin
Job Details:
11/01/2021
"Arrived on site for a refrigerator with visibly broken parts. Upon arrival the customer showed me tears and corrosion on his gaskets. Upon further inspection I found all three door gaskets corroding, and the rights side RC door gasket ripped. I replaced both RC door gaskets, and molded the left side one with my heat gun. Both gaskets were now sealing as designed. I advised the customer on not opening the left side door for a minimum of 4 hours to let the gasket set. I am ordering the FC gasket to replace. The customer also stated the FC light was out. I found the FC light bad and needing to be replaced. I am also ordering the light.Office to reschedule. ; ordrng 1 W11520324 (FC LED) and 1 WPW10714545 (FC Gasket)"
We serviced a
WHIRLPOOL DRYER
Model WETLV27HW1
Near Austin, Texas 78724
Scott
Job Details:
11/01/2021
"Arrived on site ,replaced dryer drum . Tested unit all checked normal. Job complete"

