Near Austin, TX 78731
Paul
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived onsite for the dishwasher that smells bad. I opened the door up and the inside of the tub smells like rotten eggs. I asked the customer how often they run the machine and ms stated daily. I found the sump with only about a half inch of water in the sump under the filter. I ran diagnostics and found an F7E1. I found one of the element wires had come off causing no heat and the error. I reinstalled the wire and it is working as designed. Mr stated he had a dishwasher cleaner and would run it through the unit to remove the smell.
Near Cedar Park, TX 78613
Jerry C.
Job Details: 10/11/2018
MICROWAVE KITCHENAID KHMS2056SSS0 "KHMS2056SSS0 Arrived to inspect no heat. I found the unit not heating and was able to determine the magnetron and inverter had failed. The customer elected to decline the repair due to cost and high probability of future failure."
Near Burnet, TX 78611
Thomas L.
Job Details: 10/11/2018
WASHER MAYTAG MVWX655DW0 Arrived on site for Improper spin. condition. Found basket out of round. Office to order. Water connections were dry.; ordrng 1 W10752719 (basket)
Near Georgetown, TX 78626
Jerry C.
Job Details: 10/11/2018
REFRIGERATOR MAYTAG MFT2976AEM00 "WVW53UC0FS1 Arrived to inspect burning odor. I found the unit would only operate on high and low settings and the LED’s were working. Circuit testing revealed incorrect resistance measurements from the motor connections. Office to order blower, switch and capacitor."
Near Horseshoe Bay, TX 78611
Thomas L.
Job Details: 10/11/2018
MICROWAVE KITCHENAID KEMC308KSS0 "Returned to site to replace previously ordered part. Replaced membrane, properly fastened. Unit now operates properly"
Near Georgetown, TX 78626
Jerry C.
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL DU1055XTSS2 The customer requested to cancel the service upon arrival. No access to unit.
Near Georgetown, TX 78626
Jerry C.
Job Details: 10/11/2018
DRYER WHIRLPOOL WET4027HW0 "WET4027HW0 Arrived to inspect dryer not working. I found it took excessive force to close dryer door. I adjusted and lubricated the door latch and tested. The unit heated and cycled as designed, operational test was good. Lint removed from chassis"
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 10/11/2018
ICE MACHINE KITCHENAID KUIC15PLXS2 Arrived on site for a no ice condition. Found failed external drain pump. Replaced drain pump. All water connections were dry. Unit still needs internal reservoir hose.; ordrng 1 WP2185626 (hose)
Near Burnet, TX 78611
Thomas L.
Job Details: 10/11/2018
VENTHOOD JENN-AIR JXW9048WP2 "Arrived on site for a broken knob. Checked unit, found that knob was missing the insert. Removed and replaced knob. Turned unit on, unit working properly at this time."
Near Kingsland, TX 78639
Thomas L.
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site for no ice dispensing condition. Checked temperatures, found 36 degrees in fresh food, 5 degrees in freezer. All operations tested properly in the diagnostics modes. Unit working properly at this time. All water connections were dry."
Near Kingsland, TX 78639
Thomas L.
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL KUID508ESS2 Per previous repair I replaced the main control as instructed by the manufacturer. See SR#. That did not correct the thin ice condition. Replaced then recirculating pump to achieve a full water reservoir fill to insure a proper slab thickness. Observed while unit filled and made ice. Unit cycled accordingly. Workin properly at this time. All water connections were dry. Only used one of the pumps received. Notified Melissa.Steve SR# 7722894913
Near Killeen, TX 76542
Arthur B.
Job Details: 10/11/2018
DRYER WHIRLPOOL WED7500GW0 Arrived onsite for customer complaint of dryer not heating. Removed bulkhead and found no continuity on element and cutoff. Removed cutoff and element and installed new replacements. Reassembled and tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived onsite for customer complaint of SxS refrigerator LED light on RF side not illuminating. Removed and replaced with new LED module. Both LED lights are now illuminating when door is opened. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Arrived onsite to install parts to french door refrigerator from prior visit’s diagnosis. When arrived, unit was fully defrosted. Removed faulty damper,control and UI. Installed new replacements. Reassembled. Powered up unit.unit now cools as intended with good air flow in RC section. Advised customer to wait 24hrs before placing items back into unit. All water connections were dry at time of service."
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived onsite for builder complaint of dishwasher not powering on. Checked power at outlet and got 120V. Removed junction box and found wire connectors Tory he’d each other. Secured wire connections with new wire nuts. Powered up unit and tested. Unit now powers on;fills,washes,drain and heats as intended. All water connections were dry at time of service."
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of unit not cooling properly, found weak frost pattern on fresh food evaporator. Ordering compressor, evaporators, drier, tube, and valve. ; 1 Tj90sf8404 (VALVE) and 1 W10248589 (evaporator) and 1 W10286069 (drier-uv) and 1 W10626970 (tube) and 1 W10634642 (valve) and 1 W10756020 (compressor) and 1 W11035765 (evaporator)"
Near Killeen, TX 76549
Arthur B.
Job Details: 10/11/2018
MICROWAVE WHIRLPOOL WMH32519CB0 Arrived onsite. Customer advised that he is buying new unit. No further work performed.
Near Wimberley, TX 78676
Brandon
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for customer complaint of unit leaking. Found clog in defrost drain line, I removed clog, unit tested good."
Near Harker Heights, TX 76548
Steve C.
Job Details: 10/11/2018
DISHWASHER GE GDT580SMF7ES Arrived on site for the unit is not washing dishes properly. Tested the unit and the motor is turning on and all the spray arms are spinning. Found a service bulletin dd07-16 for poor wash performance. Found the lower spray arm is separating o the corners. Will need to order all the spray arms per service bulletin and will use the pump on next visit. ; ordrng 1 CNOTE (SOONER SERVICE ) and 1 WD22X22501 (upper spray arm asm) and 1 WD35X10393 (spray arm)
Near Driftwood, TX 78619
Brandon
Job Details: 10/11/2018
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for customer complaint of low water levels. I calibrated control board and instructed customer to follow recommend load settings for the particular type of load she was doing. Tested good. No leaks.
Near Driftwood, TX 78619
Brandon
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for customer complaint of leaking, found leaking from reservoir, I replaced reservoir, unit tested good."
Near Belton, TX 76513
Steve C.
Job Details: 10/11/2018
DRYER AMANA NED4655EW1 Arrived on site for the unit will not start. Tested the unit and found the thermal fuse has no continuity. Replaced the fuse and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Killeen, TX 76549
Steve C.
Job Details: 10/11/2018
RANGE WHIRLPOOL WEE745H0FS1 Arrived on site for the unit keeps popping. Tested the and found the unit is making a popping noise. Removed the back panel in the junction box and found L1 slightly touching the ground. Readjusted the wires and reassembled the unit. Unit works properly and job complete.
Near Taylor, TX 76574
Tyler B.
Job Details: 10/11/2018
RANGE WHIRLPOOL WGE745C0FS00 "Arrived on site for cook top replacement, R&R cooktop. And tested good."
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL DU1055XTVQ1 "Arrived on site for comtrol replacement, R&R control and tested good, no leaks on site
Near Austin, TX 78723
Joseph C.
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for “rinse aid not being dispensed” complaint. Inspected unit and found rinse aid plunger mechanism had come off track. Realigned rinse aid activation arm and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78752
Leonardo
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDF520PADW7 Arrived on site to test unit for not draining. Test unit and found food stuck in drain motor. Removed food from drain motor test unit and unit test good job complete no leaks present at this time.
Near Austin, TX 78703
Scott
Job Details: 10/11/2018
WASHER MAYTAG MVWB835DW3 "Arrived on site for washer making noise . Found gear case leaking oil . High pitch chirping noise during spin cycle . Quoted customer for repair , declined service will be buying another washer . no water leaks detected at time of service . Job complete ."
Near Austin, TX 78735
Leonardo
Job Details: 10/11/2018
COOKTOP WHIRLPOOL JED8430BDB Arrived on site to test unit for making sparking sounds. Test unit and found bad switches for right front and right rear burners.
Near Austin, TX 78749
Leonardo
Job Details: 10/11/2018
COOKTOP WHIRLPOOL WFE320M0ES1 Arrived on site to test unit for burner not working. Test unit and found right rear burner not coming on when turned on. Test unit and found bad switch. Replaced switch test unit and unit test good job complete
Near Austin, TX 78738
Brandon
Job Details: 10/11/2018
WASHER MAYTAG MHWE450WW01 "Arrived on site for customer complaint of washer leaking, found tear in door bellow, I replaced bellow. also found f28 error code, I checked wire harness between mcu and ccu, harness looked good. Ordering mcu and ccu ; ordrng 1 8183196 (motor control unit) and 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10326989 (cntrl-elec)"
Near Austin, TX 78704
Scott
Job Details: 10/11/2018
WASHER WHIRLPOOL WTW7000DW0 "Arrived on site , replaced latch .tested unit all checked good , nonwater leaks detected at time of service . Job complete ."
Near Killeen, TX 76549
Steve C.
Job Details: 10/11/2018
DRYER MAYTAG MEDX655DW1 Arrived on site for the unit is not working properly. Customer advise the timer will not stop and continue to be on. Tested the unit and found the time is extremely hot. Found the timer is defective. Replaced the timer and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Austin, TX 78739
Brandon
Job Details: 10/11/2018
DRYER MAYTAG MED6000XW2 "Arrived on site for customer complaint of 7nit not heating, found bad heating element, I replaced heating element unit tested good."
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDF560SAFM2 "Arrived on site and found dead motor. Ordering sump and motor to replace. All else checks good, no other saved errors.; ordrng 1 W11085683 (pump&motor)"
Near Kyle, TX 78640
Brandon
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL GS6NBEXRS01 "Arrived on site for customer complaint of unit not cooling, found unit had been unplugged, ice was clear from air duct and we were getting proper air flow to fresh food section. Unit tested good at this time"
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site to check unit for noise, Mrs states that noise is usually at night and will waker her up, she informed that if she leans on the right side cabinet the noise will go away, indicating a sealed system line under pressure is vibrating inside the cabinet, i corrected sealed system line, no water leak present at the time of service"
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site to check unit for noise, Mrs states that noise is usually at night and will waker her up, she informed that if she leans on the right side cabinet the noise will go away, indicating a sealed system line under pressure is vibrating inside the cabinet, i corrected sealed system line, no water leak present at the time of service"
Near Canyon Lake, TX 78130
Derek S.
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRF535SWHV "Arrived on site and applied silicone to the entire freezer liner, due to gap in left bottom corner allowing warm air into the unit causing snow ice build up, no water leak present at the time of service"
Near Canyon Lake, TX 78130
Derek S.
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRF535SWHV "Arrived on site and applied silicone to the entire freezer liner, due to gap in left bottom corner allowing warm air into the unit causing snow ice build up, no water leak present at the time of service"
Near Cedar Park, TX 78613
James
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site and tested unit. Found no lights on and dispenser not working and deli control dead. Found harness to tell control has broken line. Unit will need harness and deli control to repair. 1 W11170612 (HARNESS) and 1 WPW10769076 (cntrl-elec)
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and found fill cup frozen allowing spilling and no ice production. THawed out all ice. Unit now operating as designed. All checks good.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2018
DRYER ROPER RED4516FW Arrived on site and found clogged air vent preventing proper dry times. Advised customer on findings. Unit is operating otherwise as designed.
Near Lakeway, TX 78738
Brandon
Job Details: 10/11/2018
DISHWASHER KITCHENAID KDTE304DBL0 "Arrived on site for customer complaint of grinding noise and unit not washing, found water in tub when I arrived, found bad drain pump. I replaced drain pump, unit tested good."
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site and found ice arm dislodged. Corrected ice arm. Now unit is operating as designed. And not filling continuously. Advised customer on use and care.
Near Cedar Park, TX 78613
James
Job Details: 10/11/2018
COOKTOP WHIRLPOOL W5CG3024XS01 Arrived on site and installed new switch harness. Tested unit for proper operation. Unit working properly job complete.
Near Leander, TX 78641
James
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site and tested operation. Found freezer and fresh food at 82 degrees. Checked pressures and found no change when in test 4. Found that the switching valve not staying locked into solenoid. Locked in valve and bent retainer underneath to secure better. Tested for cooling and unit now cycles between rc and fc and cool
Near Cedar Park, TX 78613
James
Job Details: 10/11/2018
RANGE WHIRLPOOL WEC310S0FS1 Arrived on site and tested unit. Customer having issues with bake cycle not maintaining temp. Checked for faults and found open temp sensor fault. Checked sensor and found the molex at sensor not plugged in. Secured connection and tested. Unit working properly. Job complete
Near Killeen, TX 76549
Arthur B.
Job Details: 10/11/2018
DISHWASHER HOTPOINT HDA3400G02BB "Arrived onsite to install new pump/motor assembly to dishwasher from prior tech’s diagnosis. Removed faulty drain pump/motor and installed new replacement. Reassembled. Tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Kempner, TX 76539
Steve C.
Job Details: 10/11/2018
DRYER WHIRLPOOL GEQ9800PW1 "Arrived on site to replace the power cord, terminal block, and block with wires. Replaced all parts and tested the unit. Unit works properly and advise customer to clean air vents every six months."
Near Kempner, TX 76539
Steve C.
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Arrived on site for unit is still not making ice. Unit is also not dispensing water. Unit is not freezing food or liquids in the ff section. The reservoir is frozen over again. We have exhausted all further repairs. Spoke to Lowe’s corporate supervisor and unit is unrepairable and customer is doing a buy out. All water connections were dry at the time of service.
Near Copperas Cove, TX 76522
Steve C.
Job Details: 10/11/2018
DRYER WHIRLPOOL WED4800BQ1 Arrived on site for the unit is not turning on. Tested the unit and found the thermal fuse with no continuity. Replaced the thermal fuse and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Copperas Cove, TX 76522
Steve C.
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL ED2CHQXVQ02 Arrived on site for the unit has a bad odor smell. Tested the unit and found mice dropping on the back section near the condenser fan. Advise customer to call pest control. Quoted customer only for the service fee. All water connections were dry at the time of service.
Near Austin, TX 78734
Cliff
Job Details: 10/11/2018
MICROWAVE JENN-AIR JMC8130DDB Arrived on site to replace door switch for microwave. Replaced switch and tested unit. Found all is functioning properly at this time.
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/11/2018
MICROWAVE WHIRLPOOL WMH75021HZ-1 "Arrived on site for door not closing and dragging, R&R inner door and hinges and tested good,"
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/11/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site for unit making loud cluck noises upon braking, found noise is coming from cam, ordering cam and actuator to be safe. No leaks on site ; ordrng 1 W10721967 (cam) and 1 W10913953"
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/11/2018
OVEN MAYTAG MGR5875QDQ "A river on site for control replacement, R&R control and tested good, no gas leaks on site Control"
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/11/2018
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for unit not spinning ,found door switch broken, R&R door switch and tested good."
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/11/2018
REFRIGERATOR GE TPS24PBDABS "Arrived back on site for leaking, found hose dry rotted and cracked, hose is built in to water tank, need CNOTE part approval, pre-screed parts were a miss. No leaks left on site ; ordrng 1 WR17X4348 (WATER TANK )"
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/11/2018
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for moisture sensor issues, R&R sensor and tested good."
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/11/2018
DRYER WHIRLPOOL MEDB855DC4 "Arrived on site to repair unit form intermittent noise,found a crack on blower wheel, replaced blower wheel, dryer working as designed, dryer and duct free of lint at the time of service"
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/11/2018
DRYER WHIRLPOOL MEDB855DC4 "Arrived on site to repair unit form intermittent noise,found a crack on blower wheel, replaced blower wheel, dryer working as designed, dryer and duct free of lint at the time of service"
Near San Marcos, TX 78666
Derek S.
Job Details: 10/11/2018
WASHER MAYTAG MHW5500FW0 "Arrived on site to repair unit for F09e1 long drain, I found debris in drain pump, removed the debris and verified operations with no issues, unit is draining and working as designed, no water leak present at the time of service."
Near San Marcos, TX 78666
Derek S.
Job Details: 10/11/2018
WASHER MAYTAG MHW5500FW0 "Arrived on site to repair unit for F09e1 long drain, I found debris in drain pump, removed the debris and verified operations with no issues, unit is draining and working as designed, no water leak present at the time of service."
Near Austin, TX 78703
Scott
Job Details: 10/11/2018
WASHER MAYTAG MVWB835DW3 Reinserted stator connections . Nonwater leaks
Near Austin, TX 78701
Scott
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site ,replaced sump & motor . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78753
Scott
Job Details: 10/11/2018
DRYER WHIRLPOOL MEDC215EW Arrived on site for dryer taking long dry times . Found water in vent tube . Ran air test and found sever air flow restriction . Unit is heating up. Customer will need to have vents cleaned . Informed customer .Job complete
Near Austin, TX 78730
Paul
Job Details: 10/11/2018
MICROWAVE GE JVM1640WB004 Arrived onsite for the microwave to finish trouble shooting the HV system with the previous diagnosed parts. I found the diode open and the mag filament grounding out. I replaced both parts and tested the unit. The unit is putting out 1000watts and is working as designed. Call complete.
Near Austin, TX 78748
Luis
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for no ice. Found bail arm sticking in off position during harvest cycle diagnosed faulty icemaker. Installed new icemaker powered unit on icemaker ran through a harvest and filled with water unit working as designed.
Near Austin, TX 78757
Scott
Job Details: 10/11/2018
DRYER WHIRLPOOL WED75HEFW1 Arrived on site for noisy dryer . Found unit was louder then normal and making louder noise periodically . Used dryer repair kit and tightened all screws down internally . Unit is now running normally . No lint build up at time of service . Job complete .
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/11/2018
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to test unit for center burner not coming on. Test unit and found clogged burner. Removed cooktop and removed burner head and orifices to unclogged burner. Unclogged burner test unit and unit test good job complete no leaks present at this time.
Near , TX 78628
James
Job Details: 10/11/2018
DRYER WHIRLPOOL WGD4616FW1 Arrived on site and tested operation. Found drum light not working and dryer does not turn off one door opened. Inspected door switch and found to be faulty. Installed new door switch and tested operation. Unit working properly job complete
Near Austin, TX 78737
Leonardo
Job Details: 10/11/2018
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site to test unit for not igniting. Test unit and found burner head not sitting correctly not allowing gas to fill in burner head. Secured burner head and test unit and unit test good no gas leaks at this time.
Near , TX 78610
Leonardo
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site to test unit for not drying. Test unit and found heater working correctly and customer using rinse aid. Advised customer that plastic tubs will not dry complete due to being plastic. Job complete no leaks present at this time.
Near San Marcos, TX 78666
Robert
Job Details: 10/11/2018
RANGE WHIRLPOOL RF263LXTB3 Arrived on job for complaints of burners too hot and one popping. Found the small burner switches not regulated well and rear right burner switch wrong part.
Near Austin, TX 78723
Joseph C.
Job Details: 10/11/2018
DISHWASHER JENN-AIR JDTSS244GS0 "Arrived on site for “upper rack hanging down” complaint. Per my previous diagnosis, removed and replaced upper dish rack rails. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Buda, TX 78610
Leonardo
Job Details: 10/11/2018
OVEN WHIRLPOOL WFG505M0BB1 Arrived on site to replace harness. Replaced harness test unit and unit test good job complete no leaks present at this time.
Near Austin, TX 78723
Joseph C.
Job Details: 10/11/2018
WASHER GE GTW330ASK1WW "Arrived on site for “unit not spinning clothes out” complaint. Inspected unit and found suspension had come loose from mount. Reconnected suspension and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Del Valle, TX 78617
Joseph C.
Job Details: 10/11/2018
WASHER WHIRLPOOL WTW4815EW1 "Arrived on site for “not completing cycles” complaint. Inspected unit and found debris around drain pump inlet. Cleared debris and tested unit. Unit is performing as designed. No leaks detected, at time of service. Calibrated unit. Instructed customer to purchase “y” fitting, to connect cold(only source)to hot, as well."
Near San Marcos, TX 78666
Robert
Job Details: 10/11/2018
DISHWASHER MAYTAG MDB5601AWB Arrived on job to replace panel and handle. After replacement test washer operation and for leaks. Operation normal and no leaks. Job complete
Near San Marcos, TX 78666
Robert
Job Details: 10/11/2018
OVEN WHIRLPOOL WOD51EC0AS02 Arrived on job to replace control. After replacement test oven operation normal. Customer sent additional payments in on pay pal took pictures of pay pal email
Near Manor, TX 78653
Joseph C.
Job Details: 10/11/2018
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site for “range door getting stuck/not closing” complaint. Inspected unit and found right hinge with broken spring. Removed and replaced right hinge. Unit is performing as designed.
Near Austin, TX 78723
Joseph C.
Job Details: 10/11/2018
RANGE WHIRLPOOL WFC310S0EB0 Arrived on site for “no power” complaint. Customer declined repairs.
Near Kyle, TX 78640
Leonardo
Job Details: 10/11/2018
RANGE WHIRLPOOL GS445LEMS Arrived on site to test unit for oven not igniting. Test unit and found bad ignitor. Replaced ignitor test unit and unit test good job complete no leaks present. Test unit at 300 and unit came on. Released some heat test unit and unit turned back on by itself job complete
Near Austin, TX 78739
Luis
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for unit not defrosting in freezer. Defrosted freezer replaced fan motor assembly that includes defrost thermistor.replaced main control powered unit on ran diagnostics all test passed. "
Near Austin, TX 78729
Lou
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher motor not working. Upon further inspection, I placed the unit in diagnostics and tested and error code F4E3–motor not running. I cleared the code and continued with testing. The unit operated as designed and the motor was operating. I advised the customer of my findings and advised that the unit needed to be reset through diagnostics due to a possible power outage. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Leonardo
Job Details: 10/11/2018
OVEN WHIRLPOOL WFG525S0HS0 Arrived on site to test unit for oven not igniting. Test unit and found frame damaged making bottom drawer hit ignitor connection on the back under unit. Called techline to report damage techline gave me file# frame is not repairable so customer will have to call customer care job complete
Near Austin, TX 78717
Lou
Job Details: 10/11/2018
REFRIGERATOR AMANA AFI2539ERM00 "arrived on site to inspect ice maker not making crushed ice. Upon arrival, the customer advised that the ice maker began making crushed ice. I went ahead and tested the unit for verification. Using a cup provided by the customer, I tested the ice maker dispenser and it dispensed cubes and crushed ice. I removed the ice bin to expose the ice maker motor/solenoid. I placed my flashlight inside the opening for the ic Erin and holding the door switch closed it pressed on the ice dispenser paddle and watched the solenoid in cubes mode and then in crushed mode. The solenoid operated as designed. I advised the customer of my findings and advised that at this time I was not going to replace the solenoid as its operating as designed. Advised the customer to contact us should it not work properly again. No water leaks observed during service, job completed."
Near Austin, TX 78748
Luis
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL GD5RVAXVB02 "Arrived on site for faulty compressor,removed failed compressor and drier. Installed new compressor and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78701
Luis
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KRFF302ESS01 "Arrived on site for no cool. Compressor and fans running,pierced system no refrigerant in system diagnosed leak. Ordering evaporator assembly. Job will need 3 hrs due to location; ordrng 1 CNOTE (3 HRS FOR REPAIRS)"
Near Austin, TX 78737
Luis
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for fresh food not defrosting. Defrosted evaporator,removed failed thermistor assembly installed new harness assembly that includes fan motor and thermistors. Secured thermistor to correct location on suction line with foil tape and zip tie"
Near Austin, TX 78735
Luis
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for unit not defrosting. Tenant defrosted unit removed cover found damaged pin in harness,removed faulty harness installed new harness powered unit on checked air flow good."
Near Austin, TX 78735
Luis
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for moisture in fresh food found large gap between gasket and cabinet,remolded door seal checked door seal to,cabinet good"
Near Austin, TX 78731
Paul
Job Details: 10/11/2018
DISHWASHER UNKNOWN DD603FCSS Arrived onsite for the dishwasher that the tub fills up with water sometimes during the night. I found no RO system in the home and the drain line connected correctly to a disposal. I explained to the customer that the fill valve has to be defective causing this. I called CS about servicing the unit. Ordering c-notes & VALVE INLET DBL 4L 605. The office needs to call the customer and quote VALVE INLET DBL 4L 605 (VALVE INLET DBL 4L 605) and 1 C-NOTES (OFFICE NEEDS TO CALL THE CUSTOMER AND GIVE THEM THE QUOTE THAT’S IN THE NOTES BEFORE ORDERING THE PART.)
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDF330PAHW2 "Arrived on site to check unit for poor wash performance, ran service test and found incoming was was too cold was reading 77 degrees, should be 120 per factory, verified all operations are working as designed, gave tips to get water hotter and to use rinse aide to help assist with drying dishes, no water leak present at the time of service"
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDF330PAHW2 "Arrived on site to check unit for poor wash performance, ran service test and found incoming was was too cold was reading 77 degrees, should be 120 per factory, verified all operations are working as designed, gave tips to get water hotter and to use rinse aide to help assist with drying dishes, no water leak present at the time of service"
Near Georgetown, TX 78626
Jerry C.
Job Details: 10/11/2018
WASHER WHIRLPOOL WFW8300SW00 "WFW8300SW00 Arrived to inspect washer leaking. Checked lower section and ran through 3 complete test modes with no signs of leaks. Removed upper cover and found no signs of leaks. During testing I observed water stains down the back of the unit, coming from the upper rear vent. I advised the customer to reduce detergent use to lowest level in the detergent’s cup. No leaks observed during service."
Near Driftwood, TX 78619
Brandon
Job Details: 10/11/2018
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for customer complaint of dryer not heating properly. Found exhaust temperature at 160 degrees, unit was working as designed. Instructed customer to have vent checked."
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDF520PADB7 Arrived on site and found unit with f7 e1 error code. Reset control and tested. Now unit heats properly. Advised customer on repair and on proper use and care.
Near Georgetown, TX 78626
Jerry C.
Job Details: 10/11/2018
DRYER WHIRLPOOL WET4027HW0 "WET4027HW0 Arrived to inspect dryer not working. I found it took excessive force to close dryer door. I adjusted and lubricated the door latch and tested. The unit heated and cycled as designed, operational test was good. Lint removed from chassis. Per notes, office to collect. Customer not available to sign receipt, no signature"