Near San Marcos, TX 78666
Kevin
Job Details: 09/27/2019
DRYER WHIRLPOOL NED4655EW1 "Rent a center, arrived on site and inspected dryer and found cut off has failed, replaced cut off and it should be working normally. All other components checked good with meter. Dryer does not have any electrical connections it is currently in a rent a center show room."
Near Del Valle, TX 78617
Joseph C.
Job Details: 09/27/2019
DISHWASHER GE GSD2101V50BB "Arrived on site for “leaking water from left side” complaint. Inspected unit and found fill line, from inlet valve, had come loose from mount. Remounted fill line. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site to install previous diagnosed part. Removed failed mullion and installed new. Tested door operation. All tested good. No water leaks present.
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for refrigerator dripping water in dispenser. Customer stated that is it no longer dripping water. Checked temperatures setting. Measured temperature in FC and found at 1°. Performed diagnostics and tested ice door . Tested water dispenser. Checked thermistor and defrost cycle. After speak with customer found they had frost buildup in freezer and soft ice cream. Checked freezer door seal and defrost cycle. Possible failure of door not sealing and caused failure with leaking dispenser. All tested good at time of service. No water leaks present.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/27/2019
REFRIGERATOR KENMORE 596.765035 Arrived on site for no cool condition and fresh food section. Found that the air damper motor was very hot to the touch and could not move the door to allow cold air into the fresh food section. Replaced air damper assembly. No water is connected to this unit.
Near Elgin, TX 78621
Joseph C.
Job Details: 09/27/2019
DRYER WHIRLPOOL WED8000DW4 "Arrived on site for “unit not powering on” complaint. Inspected unit and found no power at wall plug. Found breaker tripped. Reset breaker. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy. Customer to send receipt via email, to Melissa."
Near Pflugerville, TX 78660
Paul
Job Details: 09/27/2019
WASHER MAYTAG MHW5630HW0 Arrived onsite for the washer to replace the previous diagnosed parts. Upon removing the existing tub assembly I found a crack in the tub on the left side causing the issue. I replaced the tub assembly. I tested the unit is service step 12 and all is working as designed. There were no water leaks present at the time of service. Call complete.
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/27/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site for customer complaint of long dry times, found unit was not venting properly, instructed customer to have vent cleaned."
Near Jonestown, TX 78645
James
Job Details: 09/27/2019
FREEZER WHIRLPOOL WSZ57L18DM00 Arrived on site and found evaporator completely frozen over. Thawed to gain access and tested heater in diagnostics and with ohm meter. Circuit tests good. I did find that the connection for the fan motor and heater circuit is coated in fruit syrup due to items defrosted and the juice had run down the back wall into the evaporator area. Tech line is closed and service manager will contact tech line in regards to a recommended repair. ; saved tckt
Near Georgetown, TX 78633
Lou
Job Details: 09/27/2019
DISHWASHER KITCHENAID KUDS30FXSS5 "arrived on site to install previously diagnosed and ordered parts. Due to the lower rack wheels falling apart, I removed and replaced all four wheels and tested the unit. Rack and unit operated as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details: 09/27/2019
DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site and found ui working but customer stated it will often times not work for several days. Ran diagnostics and found unit has a 2-2 communication error with ui and control. Tested harness and found to be good. Unplugged ui and control turned on drain pump. Unit will need new ui and control. ; ordrng 1 W11229587 (UI)
Near Georgetown, TX 78628
Jonathan S
Job Details: 09/27/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site for oven clock time advancing faster than normal. Performed diagnostics mode and checked fault codes. Found fault F8-E0 from November 2018. Cleared error codes. Checked component operation. Found over 60 hertz to unit. Customer can connect unit to WiFi and will correct issue with clock. All else tested good.
Near Harker Heights, TX 76548
Al
Job Details: 09/27/2019
MICROWAVE WHIRLPOOL WMH32517AS "Arrived to inspect microwave sparking issues.Ran 2 minute cup test and unit heated.Noticed the unit had 3-4 spots where the paint had rubbed off, causing unit to spark.Noticed the paint issue were directly related to the roller wheels being defective.I painted the areas and customer will purchase a new roller for the turntable.Job complete"
Near Austin, TX 78702
Robert
Job Details: 09/27/2019
REFRIGERATOR AMANA ART308FFDM02 Arrived on job for complaints of no power. Found that the refrigerator turned off. Power refrigerator on compressor started up and air flow good.
Near Leander, TX 78641
James
Job Details: 09/27/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site and tested operation. I found ice maker has lost motor position and failed mid harvest. Installed new ice maker and tested. Instructed customer that the ice maker will take 24 hours to begin production and to dump first few batches. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/27/2019
REFRIGERATOR MAYTAG MRT711SMFW00 Arrived on site for ice build up on evaporator cover on the right hand side of the air tower. Removed ice and replaced evaporator fan motor. All water connections are dry.
Near Belton, TX 76513
Arthur B.
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived onside for customer complaint of French door dual evaporator not cooling. Removed RC evaporator cover an unit cover. Found no UV. Ran tested 4 and found compressor will ramp up. Advised customer will need new compressor once again. Customer advised she no longer wants unit repair and will call AIG to see about replacement. No further work performed.
Near Austin, TX 78734
Andy
Job Details: 09/27/2019
DISPOSAL UNKNOWN 0 Arrived on site to install customer provided disposal. Removed old disposal and replaced with new. Tested and all operations are normal. No water leaks present at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 09/27/2019
OVEN WHIRLPOOL KODE500ESS04 "arrived on site to inspect oven door locked and display blank after self clean. Upon further inspection, I used a piece of cardboard to unlock the door. I was going to,replace the thermal fuse to be able to test the unit; however, due to the unit door being locked, the customer did not have access to the model/serial placard ad the parts prescreened for today were incorrect. When I got the door open, I found the cooking racks still in the oven cavity. I advised the customer that when completing a self cleaning cycle, the racks must be removed or the fuse will go bad. I am ordering the fuse and blower due to customer reporting that the cooling fan/blower sounded as if something was caught in it. Also, upon return service, Techline will need to be contacted to discuss use of racks during self clean and rn service scheduled for 09/27/19. ; ordrng 1 W11204568 (FUSE-THERMAL) and 1 W11245567 (BLOWER)"
Near Lampasas, TX 76550
Al
Job Details: 09/27/2019
REFRIGERATOR FRIGIDAIRE FFHB2750TD Arrived to inspect ice maker not producing ice.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Dripping Springs, TX 78620
Robert
Job Details: 09/27/2019
DRYER MAYTAG MEDB835DW4 Arrived on job to replace drum. Part miss boxed. ; ordrng 1 W10626460 (drum)
Near Cedar Creek, TX 78612
Cliff
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW05 Read on site to diagnose a refrigerator that is leaking. Tested all parts and components and found no leaks at this time. Advised homeowner leak may be coming from somewhere else as the unit sits next to the dishwasher. No further repairs are needed and all checks good at this time.
Near Cedar Park, TX 78613
Lou
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "arrived on site to install previously diagnosed and ordered parts. Due to the drawer frame, in the RC section, being broken, I removed and replaced the frame and the support and tested. The unit is operating as designed. No water leaks observed during service, job completed"
Near Austin, TX 78736
Robert
Job Details: 09/27/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on job for complaints of no drain. Found loose connection at drain pump motor. Connected power supply and test. No leaks detected at time of service.
Near New Braunfels, TX 78130
Kevin
Job Details: 09/27/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site and inspected washer and found it is dripping from housing when washer is not in use. One of the valves is slightly open. Replaced valves and housing and dripping has stopped. Ran test 51 and all functions are operating normally. No water leaks from connections at time of service, job complete"
Near Austin, TX 78746
Tyler B.
Job Details: 09/27/2019
OVEN KITCHENAID KODE500ESS00 Arrived on site for new unit not heating properly and number buttons not always accepting commands. Would have to push hard or hold finger on for second for it to correspond. Was unable to navigate through diagnostics with pesky touch buttons. Replaced control panel and buttons now functioning as designed. Put unit in to diagnostics and sensor was reading 101 when has not been used. Removed and replaced sensor on upper oven and tested good
Near Austin, TX 78734
Andy
Job Details: 09/27/2019
DOWNDRAFT JENN-AIR JVD0303GS0 Arrived on site for scratch’s on down draft. Inspected unit and found light scratch marks in unit. Contacted office and was instructed cosmetic is covered. Unit is very custom installed and will need 2 men and 2 hours to do so properly without damaging unit and units that it is sandwiched between. Office to schedule return trip. 2 man. 2 hour job.; ordrng 1 SEENOTE (2 MAN ) and 1 SEENOTE (2 HOUR ) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Maxwell, TX 78656
Kevin
Job Details: 09/27/2019
DISHWASHER WHIRLPOOL WDF760SADW1 "Arrived on site and found saved error code F7E1, ran a diagnostic cycle and found wash motor has failed. Continued diagnostic cycle and confirmed that heating element has reset. Customer is also experiencing upper rack falling. Wash motor and rack adjusters will need to be replaced. No water leaks from connections at time of service.; ordrng 1 NEEDAUTHO and 1 W10837306 (dishrack adj left) and 1 W10838949 (dishrack adj right) and 1 W11162099 (HOUSING) and 1 W11197024 (HOUSING) and 4 WPW10195839 (dishrack adjuster)s and 4 WPW10195840 (positioner)s and 2 WPW10250160 (clip)s and 2 WPW10250162 (cover)s and 1 WPW10671942 (sump and motor assy)"
Near Seguin, TX 78155
Kevin
Job Details: 09/27/2019
WASHER MAYTAG MVWP575GW0 "arrived on site and found error for Lid switch fault, Replaced it and all function has returned to machine. No water leaks from connections at time of service, job complete"
Near Bastrop, TX 78602
Cliff
Job Details: 09/27/2019
DISHWASHER JENN-AIR JDB8200AWS0 Arrived on site to diagnose a dishwasher that is not drying properly tested all parts in parts and found no mechanical failures at this time advised homeowner on best cycles and options to use for best drawing performance. As Issue was mentioned to previous technicians and they did not advise homeowner on ways to improve performance no charges are due today for customer instruct.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/27/2019
OVEN GE JT915SKQK5SS Arrived on site to repair unit who’s door will not unlock. Tested unit and found microswitch of the door lock assembly has failed. Replace door lock assembly and tested. All operations are now normal.
Near Austin, TX 78704
Robert
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 Arrived on job for complaints of not dispensing ice. Found ice container damaged and holder. Customer had concerns about freezer temperature. Found bag of food blocking vent in freezer. Moved bag to proper storage area. ; ordrng 1 WP2188919 (holder)
Near Manor, TX 78653
Joseph C.
Job Details: 09/27/2019
DISHWASHER GE GSD2300R00BB "Arrived on site for “unit not draining” complaint. Per my previous diagnosis, removed and replaced motor, housing, solenoid and brackets. After attempting to test unit, found sump and drain hose leaking. Will need new sump and drain hose. Will need authorization, as well. Office to set return visit schedule.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 WD18X10039 (sump inlet) and 1 WD24X10014 (hose,drain)"
Near Austin, TX 78730
Tyler B.
Job Details: 09/27/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for unit not washing and unit filling when not in use. Found pump not washing and found valve sticking open, replaced pump and motor and valve and tested good. No leaks on site"
Near McGregor, TX 76657
Chase
Job Details: 09/27/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site to diagnose dishwasher ran diagnostic can’t find anything wrong at this time ran several times told customer to call us back if she has any problems
Near Georgetown, TX 78628
Jonathan S
Job Details: 09/27/2019
COOKTOP KITCHENAID KCGS350ESS00 Arrived on site for flames too high on cooktop. Inspected unit and work area. Customer stated that the unit was not simmering and was causing her food to boil/burn. I inspected the burners and found flame to high on front burners and having orange tips. Adjusted flame on those burners. Tested all operations and tested good.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/27/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for no ice condition. The units sealed system is working properly. Here’s what happens, the unit fills with water extremely slow, then the water circulates for about 1 1/2 minutes, then it harvests for about 4 minutes, and this just keeps repeating on and on and on. The unit needs a water valve and a recirculation pump and possibly a control board. Customer is requesting first call of the day if possible.; ordrng 1 CNOTES and 1 CUSTOMERREQUESTFIRSTCALLIFPOSSIBLE and 1 LOWESCOSTAPPROVAL and 1 W10814799 (cntrl-elec) and 1 W10897719 (valve) and 1 W10908287 (pump) and 1 W11034363 (CONTROL)"
Near Seguin, TX 78155
Kevin
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "The home is the gate with the white D in the center. Arrived on site and replaced door diagnosed on previous visit. This door is correct and bins will fit. Refrigerator is not hooked up to water or power, job complete"
Near Austin, TX 78723
Joseph C.
Job Details: 09/27/2019
DRYER ROPER RED4516FW0 Arrived on site for “no power to unit” complaint. Inspected unit and found 100VAC in L1 of wall plug and 118 in L2. Removed and replaced timer. Plugged unit back in and could hear sparking in wall. Shut off breaker and unplugged unit. Customer to get electrician to look at wall plug. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Pflugerville, TX 78660
Scott
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site , replaced evap cover ,control, and fan motor w/ harness . Defrosted evap . Ran diagnostics all checked good . Nonwater leaks detected at time of service ."
Near Austin, TX 78738
Andy
Job Details: 09/27/2019
REFRIGERATOR KITCHENAID KSSC48QVS06 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78731
Paul
Job Details: 09/27/2019
DISHWASHER KITCHENAID KUDS30FXSS9 Arrived onsite for the dishwasher leaking at the front right corner. I checked stored error codes and found an F10E1 & F6E4. I found nothing under the float switch and it was working as designed. I found the rinse aid set to high and the customer was using a pod with rinse aid. I found the unit over sudsing and this caused water to go over the lower door seal. I went over rinse aid use with the customer. I turned the dispenser down to 1 and the unit worked as designed. Call complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/27/2019
RANGE GE JB700SJ1SS Arrived on site for unit that will not reach temperature properly. Unit was previously diagnosed as a failed control and bacon on it. The bake element I received is the incorrect element.; ordrng 1 WB44T10104 (unit asm)
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/27/2019
REFRIGERATOR LG LFX25974SW/05 "Arrived on site for to install previous diagnosed. Removed torn gasket and installed new. Heated gasket with heat gun. Tested door seal and operation. Cycled ice maker and monitored cycle. All tested good, no water leaks detected."
Near Cedar Creek, TX 78612
Cliff
Job Details: 09/27/2019
WASHER WHIRLPOOL WTW4950HW1 Arrived on site to diagnose a washing machine that will not lock. Found broken lock latch assembly. Replaced latch assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Driftwood, TX 78619
Brandon
Job Details: 09/27/2019
OVEN WHIRLPOOL WOS92EC0AS02 "Arrived on site for customer complaint of oven not working after lighting strike, found UI console was not responding, quoted customer for UI console; ordrng 1 W10741612 (cntrl-elec) and 1 W10861491 (panl-cntrl)"
Near Austin, TX 78758
Paul
Job Details: 09/27/2019
WASHER WHIRLPOOL WFW3090JW0 "Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the main control and tested the unit. The unit went thru diagnostics, completed the cycle, and worked as designed. Call complete."
Near Driftwood, TX 78619
Brandon
Job Details: 09/27/2019
DRYER WHIRLPOOL 110.6513241 Arrived on site for customer complaint of dryer not shutting off after lightning strike. found faulty timer motor. Quoted customer for timer; ordrng 1 WPW10186032 (timer)
Near Leander, TX 78641
Lou
Job Details: 09/27/2019
OVEN WHIRLPOOL WOS51EC0AS02 "arrived on site to inspect oven no operation. Upon further inspection, I found the unit display off and no response from the UI. Power to the unit was still on. I removed the unit from the wall and tested the thermal fuse and found it open. I replaced the fuse and tested the unit on Bake @350 degrees. Customer advised that the cooling fan works and they opened the unit door to cool the unit faster so the fan would turn off and that’s when the fuse went bad. I advised the customer that opening the door while the unit is hot will cause the fuse to blow. I tested voltage to the cooling fan and got 117VAC. I tested the TOD and it is good. Tested the other components and all were good. Unit operated as designed. I put the unit ack in the wall and recommended that the customer not open the door to cool the unit and allow the cooling fan to do its job and that the fan will shut off at around 170-175 degrees. Should the fuse go bad again due to customer neglect, t
Near Killeen, TX 76549
Arthur B.
Job Details: 09/27/2019
WINE COOLER KITCHENAID KUWL204ESB00 "Arrived onsite for customer complaint of wine cooler not cooling and temp alarm sounding. Unit was off when arrived. Call Techline Dustin and advised possible leak in cooling. Ordering compressor,dye drier and thermistors. Also reordering control. Dustin was unable to provide SR# due to system down. OF to R/S. ; ordrng 1 8201787 (compressor) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10808108 (cntrl-elec) and 2 W11238391 (thermistor)s and 1 WPW10143759 (dryer)"
Near Austin, TX 78734
Andy
Job Details: 09/27/2019
RANGE KITCHENAID KSGB900ESS0 Arrived on site for range back burners not working. Tested and inspected unit and found dirty orifices and notches in burner heads needed to be filed to allow better gas flow. Made needed adjustments and tested unit. All operations are normal. No gas leaks present at time of service. Customer paid in full on CC.
Near Austin, TX 78733
Tyler B.
Job Details: 09/27/2019
DISHWASHER KITCHENAID KDTM404ESS2 Arrived onsite adjuster replacement. Replaced and tested good. Collected remaining balance
Near Austin, TX 78746
Tyler B.
Job Details: 09/27/2019
REFRIGERATOR KITCHENAID KSSC42FMS02 "Arrived on site for unit not cooling. Found compressor running and got to touch. Removed evap cover and found no frost pattern, small ball of ice on upper portion. Unit will need sealed system repair, unit will need,compressor, evaporator, heat exchanger, pan heater. Called and spoke with mr. on issue and requirements to repair, gave customer quote and customer agreed to quote. Was not able to collect 109.99 service fee due to wife having to leave during diagnostics to pickup children from school Parts 810.18Labor 1379.992,370.85; ordrng 1 CNOTE (OFFICE RS) and 1 COTE (4HR WINDOW ) and 1 TJ90SF8404 and 1 W10508992 (exchanger) and 1 W10841139 (compressor) and 1 WP2306093 (evaporator) and 1 WP2316878 (heater-pan) and 1 WPW10143759 (dryer)"
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for refrigerator, customer had accidentally inserted water filter backwards. Removed water filter and corrected. Tested water dispenser. All tested good, no water leaks detected.
Near Seguin, TX 78155
Kevin
Job Details: 09/27/2019
WASHER WHIRLPOOL MVWB955FC1 "arrived on site and found multiple error codes for lid latch. F5E1, F5E2, F5E3. After replacement washer is operating normally, ran test 52. No water leaks from connections at time of service, job complete"
Near Killeen, TX 76549
Al
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM Arrived to inspect water issues inside ff section.Checked the entire unit and only found condensation on the outside of the ice-maker and on the outside of the ice container.Unit passed all test in diagnostics and al water lines were dry at the end of service.Gasket on ice door assembly was realigned to fit the ice door.Job complete
Near Leander, TX 78641
Lou
Job Details: 09/27/2019
OVEN WHIRLPOOL WFE540H0ES0 "arrived on site to inspect oven temps. Upon further inspection, the customer advised that the unit still does not heat up to preheat. I removed the bottom panel and found the Bake element burnt in the back right corner in two different places. I removed and replaced the Bake element and tested and the unit operated as designed. Using my multimeter, I placed my thermal lead in the middle of the center rack and verified temps. Job completed."
Near Austin, TX 78737
Brandon
Job Details: 09/27/2019
DRYER MAYTAG MEDB850YW "Arrived on site for customer complaint of dryer not heating properly, found faulty element, I replaced element, unit tested good. Collected payment on cc.Parts 99.18Service 115.00"
Near Lago Vista, TX 78645
James
Job Details: 09/27/2019
DISHWASHER MAYTAG MDBH965AWB Arrived on site and found unit has water standing. Tested drain cycle and found unit drains very slowly after a short burst. Cleaned out water and found filter and sump completely caked with build up and trash. Cleaned out and tested operation. Unit is now draining and I instructed customer to run a couple of cycles with dishwasher magic to break up and clear out remaining build up in filter. Job complete
Near Paige, TX 78659
Cliff
Job Details: 09/27/2019
DRYER LG DLE7050V Arrived on site today no say dryer that smells like it’s burning. Tested unit and found overheated wiring on heating element assembly. Replaced wiring and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/27/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Removed and replaced noisy wash motor. Control board is pulsing motor off and on and control will need to be replaced. All water connections were dry.; ordrng 1 W11305297 (CONTROL)
Near Austin, TX 78739
Leonardo
Job Details: 09/27/2019
OVEN WHIRLPOOL WOS51EC0AS02 Arrived on site to test unit for unit not getting power. Unit had no power pulled control panel off. Found fuse was burned out. Replaced fuse at 86.42 and labor at 209.99 total before taxes 296.48. Tested unit and unit heating correctly job complete.
Near Austin, TX 78746
Tyler B.
Job Details: 09/27/2019
WASHER MAYTAG MVWB980BG0 Arrived on site for unit giving f51 error after repair. Found bolt for rotor hand loose. Removed and checked connections and re installed and righted and tetsed good. No leaks
Near Kyle, TX 78640
Kevin
Job Details: 09/27/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site and found customer experienced constant water flow from inlet on the left-hand side of the tub that overflowed dishwasher. Could not duplicate experience but replaced incoming water valve to prevent possibility of reoccurring. No water leaks from connections at time of service, job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/27/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for customer complaint of unit tripping breaker ran diagnostic test cycle, unit tested good, ran a hour wash with heat dry and advised customer to call me if any problems, I didn’t hear from customer, unit tested good."
Near Cedar Park, TX 78613
Lou
Job Details: 09/27/2019
VENTHOOD WHIRLPOOL KXD4636YSS0 "arrived on site to inspect venthood. Upon further, I found that the venthood is a downdraft and the unit would not risen when pressing the control button. I tested the button, but did not get good ohm readings and the switch came apart while attempting to put it back in its space. I was able to get it back together and reinstalled. I verified voltage coming into the unit. I advised the customer that I am ordering the control switch and will return with the switch kit and motor. Scheduled return service for 10/01/19.; ordrng 1 W11230930 (SWITCH-PB)"
Near McGregor, TX 76657
Chase
Job Details: 09/27/2019
OVEN WHIRLPOOL WOS51EC0AS05 Arrived on site to diagnose was bad control board replaced part ran unit put test mode everything worked
Near Austin, TX 78747
Leonardo
Job Details: 09/27/2019
DISHWASHER WHIRLPOOL WDF550SAHS Arrived on site to replace panel. Replaced panel & found the screw was stripped for the handle. Need to order new handle screws and new nut for handle screws. Part research ; ordrng 1 NEEDRESEARCH (NEED RESEARCH ) and 1 NUT (NUT) and 1 SCREW (SCREW)
Near Lorena, TX 76655
Chase
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose ice maker The fill line was just not in the icemaker properly readjusted it put tub back in let the icemaker fill with water filled and dumped properly
Near Gatesville, TX 76528
Arthur B.
Job Details: 09/27/2019
WASHER MAYTAG MVWB855DC3 Arrived onsite for customer complaint of top load washer dripping on near dispenser. Found solenoids on valves not closing. Removed and replaced valve assemblies. Reassembled and tested. Water no longer drips. All water connections were dry at time of service.
Near Buda, TX 78610
Leonardo
Job Details: 09/27/2019
COOKTOP WHIRLPOOL ACC6340KFW00 Arrived on site to test unit for wires melted. Found melted wire to harness. Will need to order new Main harness W10845395 and coil harness W10845396 and W10828616 x2 element and W10828617 x2. Will need 2 hours office to reschedule. Office to reschedule ; ordrng 1 2HOURJOB (2 HOUR JOB ) and 2 W10828616 (SMALL ELEMENT )s and 2 W10828617 (BIG ELEMENT )s and 1 W10845395 (MAIN HARNESS ) and 1 W10845396 (COIL HARNESS)
Near Dripping Springs, TX 78620
Robert
Job Details: 09/27/2019
VENTHOOD KITCHENAID KVUB606DSS2 Arrived on job for complaints of noise. Tape from box loose. Corrected issue with additional tape.
Near Austin, TX 78722
Joseph C.
Job Details: 09/27/2019
RANGE KITCHENAID KSGG700ESS1 "Arrived on site for “right front burner not igniting” complaint. Inspected unit and found ignitor wire had come loose from right front ignitor. Reattached wire to ignitor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78737
Leonardo
Job Details: 09/27/2019
VENTHOOD KITCHENAID KXW9736YSS1 Arrived on site to test light bulbs. Light bulbs where not working. Replaced light bulbs and light bulbs are working at this time. Job complete
Near Austin, TX 78746
Tyler B.
Job Details: 09/27/2019
ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site for unit it powering on. Found outlet good, replaced control panel and didn’t work. Found no power coming out of drain pump assy. Replaced drain pump and tested good. No leaks on site 3 yrs warranty"
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/27/2019
MICROWAVE JENN-AIR JMC2430DP01 "Arrived on site for customer complaint of f1e6 error code, MW Generation error, unit is above the wall oven about 4 feet high and hard wired, need two techs to help remove microwave. Also found trim piece bent, ordering trim and bringing back all parts. ; ordrng 1 241960100002 (sensor) and 1 461968973241 (trim-door) and 1 CNOTE (2 TECHS) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Near Temple, TX 76502
Arthur B.
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRS335SDHW00 "Arrived onside for customer complaint of SxS refrigerator getting condensation build up near air diffuser area and constantly running. Upon inspection, found door now fully seating to mullion. Used straight edge and found million sunk in about 1/16 of and inch inward. Called WPL Techline Bruce SR#7725976044 to advise of the nonrepairable issue. Customer will go to retailer and see about exchange."
Near Spicewood, TX 78669
Andy
Job Details: 09/27/2019
REFRIGERATOR JENN-AIR JS48PPDUDE01 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRS571CIDW00 "Arrived on site for refrigerator having slow ice production. Customer stated that after replacing water filter that it taken 3 days to make ice. Customer also stated that there was a screw that fell out of filter housing. Measured temperature in FC and found at 6°. Checked temperature settings and found set at 4°. Performed diagnostics mode and cycled ice maker. Found unit operating as designed. Assembled filter housing. Tested water pressure through dispenser. Reset filter status in diagnostics mode. Checked ice bin switch. All tested good, no water leaks detected."
Near Austin, TX 78746
Leonardo
Job Details: 09/27/2019
OVEN WHIRLPOOL IBS550PWS01 Arrived on site to test unit for not powering on. Unit had no power. Pulled control panel off. Found that fuse was burned out. Replaced fuse. Test unit and oven heating correctly job complete.
Near Hillsboro, TX 76645
Chase
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site install new door open and close door everything works great customer asked me not to tear off the plastic
Near Bertram, TX 78605
Al
Job Details: 09/27/2019
WASHER MAYTAG MVWC565FW0 Arrived to inspect washer not spinning.Ran diagnostics test mode and noticed the unit wouldn’t spin.Removed and replaced the hub.Tested unit and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 09/27/2019
WASHER MAYTAG MHW5630HC0 "arrived on site to inspect washer not working. Upon further inspection, I opened the unit door and found the bellow twisted and not molded correctly. I removed the top panel and found the tub assembly not attached to the right side suspension spring and the water fill sensor tube was not attached to the sensor. I was able to reattach the spring to the tub assembly and reattached the sensor tube. I placed the unit in diagnostics showing no error codes. Continued with testing and in test 01 the water fill would not stop. I removed the back panel and found two drain pump mounts at the back of the unit and the drain pump was not installed correctly. Also found where the wire harness was badly damaged and wires were cut and showing. I advised the customer of my findings and took photos of all the damage found. When I explained the repairs needed for this unit, the customer advised that they were going to return the unit and not to do any repairs. The unit was prev
Near Leander, TX 78641
James
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and tested temperatures. I found fresh food at 38 and freezer at 5. Both set to recommended and freezer does not have many items. Installed new rails, control and ui. I found door is not sitting level causing appearance of off center. Unit will need new door and deli control to complete repair. Office to schedule return service due to 6-8 week time line for door arrival. ; ordrng 1 LW10547320 (dor-fip ss) and 1 WPW10503833 (cntrl-elec)"
Near New Braunfels, TX 78130
Kevin
Job Details: 09/27/2019
OVEN WHIRLPOOL WEE745H0FS2 Arrived on site and inspected range and found mounting screw for blower fan is missing it has fallen back and is rattling against inner cabinet. Re-mounted fan blower and noise has stopped. Job complete.
Near Belton, TX 76513
Arthur B.
Job Details: 09/27/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived onsite to install new RC evaporator cover from prior tech diagnosis. Removed and replaced RC evaporator cover, reassembled and observed cooking. Unit cooling as designed. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78758
Paul
Job Details: 09/27/2019
RANGE WHIRLPOOL WEE510S0FS2 Arrived onsite for the range to replace the previous diagnosed parts. I replaced the control panel that was damaged. Call complete.
Near Austin, TX 78701
Leonardo
Job Details: 09/27/2019
DISHWASHER GE GSD500P45AW Arrived on site to test unit not washing top rack. Found sprayer being covered up to not be able to clean top rack. Job complete.
Near Spicewood, TX 78669
Andy
Job Details: 09/27/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for washer add garment light being on with clothes in unit and not locking, tested and inspected unit and found unit does lock and operates properly. Add garment light stays on for a while then turns off. Called tech line and spoke with Scott (SR# 7725976649) was instructed that this is normal operations and that add garment light indicates that you can still add garment to unit and will still clean properly and that it does not mean that garment must be added. Instructed customer on this and use and care of unit and practice for best performance. No water leaks present at time of service."
Near Temple, TX 76501
Arthur B.
Job Details: 09/27/2019
REFRIGERATOR KITCHENAID KRFC704FBS02 Arrived onsite for customer complaint of French door refrigerator not cooling after HV board has been replaced. Found all fans running but not compressor. Unit will need Orion board to complete repair. R/S for 10/1. All water connections were dry at time of service.; ordrng 1 W11336586 (ORION BOARD)
Near Dripping Springs, TX 78620
Robert
Job Details: 09/27/2019
WASHER MAYTAG MVWB765FC3 "Arrived on job for complaints of noise. Ran diagnostics and got a F7E9 code for stuck rotor. Tech line closed at time of service. Noise coming from rotor area need to replace clutch, stator and rotor. ; ordrng 1 W10754448 (clutch) and 1 W11195971 (STATOR ) and 1 W11260238 (ROTOR )"
Near West Lake Hills, TX 78746
Tyler B.
Job Details: 09/27/2019
REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site for unit door bussing when opened, found spring installed backwards corrected and tested good"
Near Harker Heights, TX 76548
Al
Job Details: 09/27/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived to inspect wall oven not responding to touch commands.Verified complaint and removed and replaced the the console.Reassembled and unit tested as designed.Job complete Customer satisfied
Near Del Valle, TX 78617
Joseph C.
Job Details: 09/27/2019
WASHER WHIRLPOOL MVWB835DW3 "Arrived on site for “grinding and thumping noises during wash and spin” complaint. Inspected unit and found oil on gearcase. Found tub not centered in cabinet. Ordering new suspensions. Will install new gearcase and clutch, when installing suspensions. Return for repairs on 10/02. No leaks detected, at time of service.; ordrng 1 W11130356 (suspension)"
Near Cedar Park, TX 78613
Lou
Job Details: 09/27/2019
OVEN JENN-AIR JJW8130DDS "arrived on site inspect wall oven control panel. Upon further inspection, I found that only a few of the buttons functioned on the control panel and the display was showing the correct time. I verified voltage to the unit. replaced the control panel and tested. Unit operated as designed and the control panel functioned as designed. Job completed."
Near Austin, TX 78730
Tyler B.
Job Details: 09/27/2019
COOKTOP JENN-AIR JGD3430WS00 "Arrived on site for fan replacement, unplugged current fan and tested and did not correct symptom of of one speed, during repair customer stated the igniters were working great than all of a sudden the middle on only clicks one time all others work, confirmed issue and found the harness has already failed and would need replaced again. Tried many attempts and couldn’t correct. Advised customer that all else checks good besides the fan speed. All wiring are in correct locations can’t be mixed up. Advised customer we would refund the part cost for the speed switch. Please contact tech on this as well; ordrng 1 CNOTE (CONTACT TB ABOUT REFUND ) and 1 W10854963 (harns-wire)"
Near Austin, TX 78748
Leonardo
Job Details: 09/27/2019
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site to replace the left front orifice holder. Tested unit with new orifice holder. No issues or gas leaks at this time. Job complete
Near San Marcos, TX 78666
Kevin
Job Details: 09/27/2019
DISHWASHER WHIRLPOOL WDT710PAYM0 "Right on site and found drain pump is running the water is not being removed. Disconnected drain hose from garbage disposal. Remove drain pump and found impeller is in good condition and it is spinning normally. Reinstalled original drain pump filled dishwasher with water again and Activated drain pump again with wet vac attached to drain hose and water started flowing and is draining properly. Did this two more times to ensure correct operation. Check valve was stuck, jammed by something that freed up. No for the repair is required at this time, job complete."
Near Lakeway, TX 78738
Andy
Job Details: 09/27/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator ice buildup on RC evaporator and making noise. Tested and inspected unit and found that evaporator fan will need to be replaced and make sure thermistor is properly placed and zip tie in place. Will also need to replace evaporator cover. Ordering controls in case needed as well. Office to schedule as customer would like ASAP appointment. Instructed customer that 48 hours before service that unit will need to be unplugged and doors open to defrost. Made customer aware of how to safely defrost so as to prevent water damage. Customer agreed and signed waiver. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10804160 (CONTROL ) and 1 W11256332 (EVAP COVER ) and 1 W11330971 (UI) and 1 WPW10624574 (CONTROL )
Near Cedar Park, TX 78613
Lou
Job Details: 09/27/2019
RANGE WHIRLPOOL WFG320M0BS3 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the Ignitor due to the old one not lighting the burner; the main control due to several buttons not functioning and the sensor due to it not registering good temps. I tested the unit and it operated as designed. No gas leaks detected during service, job completed."