Near Austin, TX 78731
Paul
Job Details: 11/19/2018
REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived onsite for the refrigerator having condensation issues in the RC. Ms stated they wanted the doors checked for possible condensation issues because the have the wood faced doors and a wood control panel cover above the doors that is warping. I found no condensation around the doors. The top wood cover is made out of MDF and there is no type of stiffener behind it to keep it from bowing. I advised the customer to contact the cabinet maker and have them put a stiffener behind the panel to correct this. Call complete.
Near Leander, TX 78641
James
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Arrived on site to install new door. Found new door damaged on top and will need to be reordered. Swapped tube from new door to old door to allow ice maker to work until new door arrives. ; ordrng 1 LW11039240 (dor-fip)
Near Lakeway, TX 78734
Luis
Job Details: 11/19/2018
ICE MACHINE KITCHENAID KUIC15NRXS0 "1106* gate code Arrived on site for too much ice. Ran diagnostics all test passed,checked ohms on bin thermistor diagnosed failed bin thermistor. Installed new bin thermistor ran diagnostics all test passed.
Near Leander, TX 78641
James
Job Details: 11/19/2018
REFRIGERATOR MAYTAG MFI2568AES Arrived on site and tested operation. Found unit plugged in and running. All fans working proper and compressor running but no cooling and temps at 66fc and 65rc. Unit will need new compressor as it has failed. Due to the compressor being room temperature it is possible that all the refrigerant has leaked from the system and will need to bring the evaporator and discharge tube and compressor kit to repair. Repair will require 3 hours. ; ordrng 1 12002730 (evaporator) and 1 AUTHO (SEALED SYSTEM ) and 1 LABOR (3 HOURS ) and 1 TJ90SF8404 (STUB ) and 1 W10160407 (compressor) and 1 WP12866903 (tube- disc) and 1 WPW10143759 (dryer-uv )
Near Austin, TX 78734
Luis
Job Details: 11/19/2018
REFRIGERATOR JENN-AIR JS48PPDBDA Arrived on site for failed inverter control. Removed failed control installed new inverter powered unit on compressor powered on. control
Near Austin, TX 78744
Leonardo
Job Details: 11/19/2018
RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site to test unit for left front and right front element not working. Test unit and found bad receptacles. Replaced harness, and elements for LF and Burners and found LF burner not coming on. Test unit and found bad switch as well. Replaced switch test unit and all 4 burners working as designed job complete"
Near Austin, TX 78741
Leonardo
Job Details: 11/19/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for door falling. Test unit and pads broken. Replaced pads test unit and unit test good door going down slow. Job complete
Near Austin, TX 78735
Leonardo
Job Details: 11/19/2018
COOKTOP GE JGP389WEV1WW Arrived on site to replaced valve and switch. Replaced both parts test unit and unit test good job complete. No leaks present at this time.
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/19/2018
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on sote for sale not dissolving, ran dia found diverter motor failed causing lower arms to not spin, a do found control not sending voltage to heater. Ordering new control. Returning next day. No leaks on site ; ordrng 1 W11087210 (CONTROL)"
Near Austin, TX 78748
Leonardo
Job Details: 11/19/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for door not opening or closing. Test unit and found bad dispenser. Replaced dispenser put unit on test mode and dispenser opening when running through cycle job complete no leaks present at this time.
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/19/2018
DISHWASHER MAYTAG MDB8959AWS5 "Arrived on site for leaking valve. Found valve leaking at casting, R&R valves and tested good no leaks on site . Missing bottom panel clips. ; ordrng 2 WPW10503548 (retainer)s"
Near Kingsland, TX 78639
Jerry C.
Job Details: 11/19/2018
WASHER WHIRLPOOL WTW4616FW2 "WTW4616FW2 Arrived to inspect no operation. I found the unit was stuck in flood mode and after resetting, was corrected. I tested the unit in automatic test mode and it operated as designed. I advised the customer on strategies for large garments. I centered the basket assembly within the chassis and calibrated. Operational test good, no leaks observed during service."
Near Kingsland, TX 78639
Jerry C.
Job Details: 11/19/2018
ICE MACHINE KITCHENAID KUIC15NHZS0 "KUIC15NHZS0 Arrived to reinstall unit. I connected water and electricity to the unit and verified no leaks at the water connection. I tested and all functions appeared present and correct. Operational test good, no leaks observed during service."
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Arrived on site for unit not despensing ice. R&R motor and test failed. Found door harness splitting. Found feet missing, found freezer hinge bent causing door to sit too far door to hit door switch. Also found door switch shorting out. Advised customer of all finding and delay on doors. CNOTE office reschedule. ; ordrng 1 LW11038922 ( DOR FIP) and 1 W11088197 (HINGE) and 2 WPW10141622 (leveler)s and 1 WPW10656773 (switch)"
Near Bertram, TX 78605
Jerry C.
Job Details: 11/19/2018
WASHER MAYTAG MVWC565FW1 MVWC565FW1 Arrived to inspect no operation. I found F8E1 stored in memory. I discovered the inlet for the cold valve nearly completely plugged. I removed the filter and cleaned it and tested. I calibrated the machine and found no leaks. Operational test good.
Near Georgetown, TX 78626
Tyler B.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "Arrived on site for lice maker leaking. Found funnel cracked, R&R ice maker and tests good no leaks. Ice bin is missing handle ; ordrng 1 WPW10258552 (latch-bin)"
Near Liberty Hill, TX 78642
Jerry C.
Job Details: 11/19/2018
OVEN WHIRLPOOL RBS305PRB02 RBS305PRB02 Arrived to inspect no heat. I found the thermal fuse open and I removed and replaced. I tested the unit and it heated and cycled as designed.
Near Burnet, TX 78611
Thomas L.
Job Details: 11/19/2018
DISHWASHER KITCHENAID KUDT03STSS2 Arrived on site for poor washing results. Tested unit and I could not find any problems. Suspect possible stuck float switch or possibly pump not holding pressure at times. Customer to use and let us know. Unit hasn’t been used for approx 4 weeks. Oh water connections are dry.
Near Austin, TX 78702
Luis
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Arrived on site for door handle issues. Found door plugs stripped and unable to be removed found fresh food door with multiple scratches . Will need to order new door to complete repairs.; ordrng 1 13107553SQ (DOOR) and 1 W11223753 (NAMEPLATE)
Near Georgetown, TX 78633
Jonathan
Job Details: 11/19/2018
DISHWASHER KITCHENAID KDTE704DSS1 "Arrived on site for dishwasher leaking. Customer stead that unit will have a small puddle of water on left hand side under door. Removed outer door panel. Performed diagnostics mode, error 6-2 fill valve error. Monitor water channel durning test mode, unit did not leak in test mode. Installed door panel back and inspected gasket, spray arms and door seal. Removed food buildup from bottom of door and ran unit again in normal mode. Found water leaking top edge of door. Will need to replace door latch and gasket. Schedule return for Monday the 26th, due to customer availability.; ordrng 1 WPW10653840 (DOOR LATCH)"
Near Driftwood, TX 78619
Brandon
Job Details: 11/19/2018
COOKTOP KITCHENAID KCGS356ESS00 "Arrived on site for customer complaint of rusting cooktop, found rust on edges of cooktop, I replaced cooktop, tested good."
Near Temple, TX 76501
Al
Job Details: 11/19/2018
WASHER MAYTAG MVWX655DW1 "Arrived to inspect ( Washer Not Starting or Not Operating Is the washer powering on? No). Verified the complaint with the customer. She advised on some days the control panel works when she try’s to wash and other times there is no power to the unit. I removed and replaced the control (W11116592- CORE) I ran diagnostic test and also calibratiunit tested as designed. I also added a zip tie to the drain hose. Customers water in the house was not on due to city issues so,No water leaks observed. Job complete."
Near Cedar Park, TX 78613
Lou
Job Details: 11/19/2018
REFRIGERATOR KITCHENAID KFIS20XVMS2 "arrived on site to inspect refrigerator/freezer not cooling. Upon further inspection, I attempted to place the unit in diagnostics and the unit would not respond. The UI display was fuzzy and did not display any functions. I checked voltage to the start device/compressor and found no voltage. I attempted to use a tester start device and still no voltage, but there is voltage at the outlet (122V). I removed the UI and found that the dispenser keyboard ribbon had a burn mark on it, which could be the reason for the fuzzy screen. I am ordering the dispenser keyboard and L.V. Board and CNOTE-AUTHO PARTS and will return with all of the prescreened parts for today. Both of the boards I’m ordering are no longer available and will need to research to locate the boards. No water leaks observed during service. Office to schedule return service.; ordrng 1 13053103SP (board lv) and 1 CNOTE (AUTHO PARTS) and 1 W10180050 (dispenser keyboard)"
Near Temple, TX 76502
Al
Job Details: 11/19/2018
DISHWASHER WHIRLPOOL WDF560SAFM Arrived to inspect a dent on the panel of the dishwasher. Removed and replaced the door of the dishwasher. Unit operated as designed. All water lines were dry at the time of service. JOB COMPLETE
Near Temple, TX 76502
Al
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRS311SDHM "Arrived to inspect the refrigerators grille the customer felt was defective.. I removed and replaced it with the new part. The ice maker was producing ice as designed, so it wasn’t replace. All water lines were dry at the time of service. JOB COMPLETE"
Near Lakeway, TX 78734
Cliff
Job Details: 11/19/2018
DISHWASHER GE PDW8980L00SS Arrived on site to diagnose a dishwasher that is not draining. Found drain line kinked in three places. Replaced drain line and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78726
Paul
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL GC5SHEXNS03 Arrived onsite for the refrigerator not cooling properly and the fan turning on and off. I found the evaporator motor defective and it shorted out the main control causing the fan to short cycle. I replaced the fan and found the new control in an open box. I replaced the control and the new fan would not run at all. Need to order another control. Ordering WP2307037 CNTRL-ELEC.; ordrng 1 WP2307037 (CNTRL-ELEC)
Near Austin, TX 78753
Paul
Job Details: 11/19/2018
WASHER MAYTAG MVWB765FW2 "Arrived onsite for the washer making a clicking and clacking sound. Mr stated the unit makes the noise in agitate. I checked stored error codes and found an F7E9. I found the basket turning freely. I ran the service diagnostics cycle and could hear the noise the customer talked about in agitate. I ran manual fast agitate and the noise was even louder. The noise sounded like gears grinding. I removed the wash plate and tested again and had the same noise. I removed the gear case to inspect further and found the thrust washer missing. I found the spline teeth in the basket chewed up. Need to replace the gear case again, the basket, and the thrust washer to complete service. Ordering C-NOTES, W10811957 BASKET & W11032711 WASHER. Marking the gear case as UORV. RS for Tue 11/27.; ordrng 1 C-NOTES (PR ONLY) and 1 W10811957 (BASKET) and 1 W11032711 (WASHER)"
Near Kyle, TX 78640
Kevin
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "I’ve gone site and set unit into diagnostic cycle and stepped through all functions. All our of normal volume and the refrigerator is operating as designed. No heart replacement or adjustments can’t change noise levels, no water leaks from connections at time of service, job complete."
Near Manor, TX 78653
Paul
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Arrived onsite for the refrigerator with rusting and discoloring issues. I found both RC doors discoloring at the base of the door handles. The spots will not come off with a cleaner or polish. The stainless looks etched. I took pics in SDQP. Both doors need to replaced to complete service. Ordering c-notes, W10915642 DOR-FIP, & W10910854 DOR-FIP.; ordrng 1 C-NOTES (MANAGEMENT CHECK THE PICS IN SDQP BEFORE THE DOORS ARE ORDERED AND VERIFY IF COVERED UNDER WARRANTY.) and 1 W10910854 (DOR-FIP) and 1 W10915642 ( DOR-FIP)"
Near Leander, TX 78641
James
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Arrived on site and installed new water tube, separator and connector. Tested for proper operation. Found water is not dripping and the ice door is sealing properly. All water connections dry at time of service. Job complete"
Near Leander, TX 78641
James
Job Details: 11/19/2018
VENTHOOD UNKNOWN UXT4230ADS2 Arrived on site and tested operation. Found fan motor not running. Installed new fan and tested. Fan now working properly. Customer also asked about a loose piece on the side of the vent hood found that the spot weld for the hood had failed and the hood is separating. Called tech line and spoke to Kathy #7723466049. Recommend customer intact Whirlpool customer service as the damaged component is not a replaceable part. Job complete
Near Leander, TX 78641
Lou
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, using my multimeter, I placed my thermal lead inside the fc section to test temps. After approximately five minutes, my temp reading was 4 degrees. I checked the ice bin and it was full. Customer advised that the unit fan was constantly running for approximately three days straight. She emptied the ice bin and the unit made ice but was slowly producing. She advised that she turned the power off at the breaker and the unit began to operate as designed. I removed the ice bin and took notice that the ice maker arm was lifted so it would not make ice and I also found that the arm was not connected correctly. I reconnected the arm and as soon as it lowered the ice maker began to harvest. At the end of harvest water dispensed into the ice maker reservoir. I verified that there was no ice buildup on the evaporator. There is evidence of it possibly freezing up as there
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/19/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on sote for EVAP motor install, R&R EVAP and cleared frost, and leveled unit EVAP fan -
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/19/2018
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site. Made an attempt to replace control And found new control defective not allowing buttons to react whatsoever. Will need new control to repair unit. Rescheduled for 11/23/18; ordrng 1 W10892389 (CONTROL )
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/19/2018
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site. Made an attempt to replace control And found new control defective not allowing buttons to react whatsoever. Will need new control to repair unit. Rescheduled for 11/23/18; ordrng 1 W10892389 (CONTROL )
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/19/2018
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site. Made an attempt to replace control And found new control defective not allowing buttons to react whatsoever. Will need new control to repair unit. Rescheduled for 11/23/18; ordrng 1 W10892389 (CONTROL )
Near , TX 78653
Scott
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site for leaking fridge . Couldn’t pin down weather IM was sending voltage to valve or if valve was faulty . Went and changed both . No water leaks detected at time of service . Job complete .
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/19/2018
MICROWAVE WHIRLPOOL WMH73521CS5 "Arrived on site for door issues, R&R door switches and interlocks and tests good."
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Arrived on sote for no water or ice despensing. Found water valve at wall off. Turned on and tested despensing tested good. During ice maker testing ice maker failed to harvest and fill. R&R ice maker and tests good. No leaks on site
Near Round Rock, TX 78681
Tyler B.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL ED5FTGXKT01 Arrived on site for ice door flap staying open R&R ice door kit and tests good. No leaks on site
Near Georgetown, TX 78626
Tyler B.
Job Details: 11/19/2018
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for no water despensing, found valve not engaging. R&R vale and tests good, no leaks on site"
Near Dripping Springs, TX 78620
Luis
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for fresh food incased in ice. Removed drawers found lower right side screw not screwed into liner from cover slightly removed cover found broken insert where cover screw inserts. Unable to locate broken insert, called tech support per tech support unit unrepairable file #7723465667"
Near Georgetown, TX 78633
Jonathan
Job Details: 11/19/2018
OVEN GE JTP18BOD1BB "Arrived on site to install previous diagnosed part. Quoted customer and she stated that she wanted to attempt to try the unit again. Tested on bake mode at 350°. Customer stated they are going to replace unit."
Near Temple, TX 76502
Steve C.
Job Details: 11/19/2018
DISHWASHER GE GSD2000G00WW Arrived on site for the unit will not turn on. Tested the unit and found the interlock switch are defective. Will need to order two switches due to being stuck. ; ordrng 2 WD21X10261 (switch interlock)s
Near Austin, TX 78717
Lou
Job Details: 11/19/2018
OVEN GE JT915S0F2SS "arrived on site to install previously diagnosed and ordered parts. Using my oven dolly, I pulled the unit from the wall and removed the back cover. I turned the unit off at the breaker. I removed and replaced the capacitor; turned the power back on and tested and the convection fan did not come on. I removed and replaced the convection fan motor and tested again and the unit operated as designed. I placed the unit back in its space. Job completed."
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/19/2018
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for customer complaint of top load washer not starting. Ran diagnostics and found Long Fill error. Found cold water valve not opening. Removed and replaced water valve. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78750
Paul
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL GD5PHAXMS10 Arrived onsite for the refrigerator that won’t dispense water I found the micro switch tabs broken off the control bracket not allowing the arm to contact the switch. I replaced the bracket and tested the dispenser. The unit is working as designed. Call complete.
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/19/2018
COOKTOP WHIRLPOOL W5CE3024XS00 "Arrived on site. Replace left rear element and cycle, all functions tested OK. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/19/2018
COOKTOP WHIRLPOOL W5CE3024XS00 "Arrived on site. Replace left rear element and cycle, all functions tested OK. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/19/2018
COOKTOP WHIRLPOOL W5CE3024XS00 "Arrived on site. Replace left rear element and cycle, all functions tested OK. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF535SWHB00 "Arrived on site. Check for freezer door issues. Found gasket not sealing to cabinet. Heated gasket and tested door, all functions tested ok. No leaks present. Job complete."
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF535SWHB00 "Arrived on site. Check for freezer door issues. Found gasket not sealing to cabinet. Heated gasket and tested door, all functions tested ok. No leaks present. Job complete."
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF535SWHB00 "Arrived on site. Check for freezer door issues. Found gasket not sealing to cabinet. Heated gasket and tested door, all functions tested ok. No leaks present. Job complete."
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/19/2018
RANGE WHIRLPOOL WCG97US0DS00 "Arrived on site. Checked for burner issues. Found bad igniter on burner. Replaced burner and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/19/2018
RANGE WHIRLPOOL WCG97US0DS00 "Arrived on site. Checked for burner issues. Found bad igniter on burner. Replaced burner and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/19/2018
RANGE WHIRLPOOL WCG97US0DS00 "Arrived on site. Checked for burner issues. Found bad igniter on burner. Replaced burner and cycled, all functions tested OK. No leaks present. Job complete"
Near Temple, TX 76502
Al
Job Details: 11/19/2018
RANGE WHIRLPOOL WFE515S0EB1 "Arrived to inspect (CSI Range loose vent under control panel). Customer was concerned because of the vent panel that is located on the underneath the control panel. I advised the customer the piece she just noticed is a part of the range. I tested the unit and the unit tested as designed. No parts, JOB COMPLETE."
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site. Checked for drawer issues. Found customer not able to put in drawer from freezer compartment. Repositioned and aligned drawer. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site. Checked for drawer issues. Found customer not able to put in drawer from freezer compartment. Repositioned and aligned drawer. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site. Checked for drawer issues. Found customer not able to put in drawer from freezer compartment. Repositioned and aligned drawer. All functions tested OK. No leaks present. Job complete
Near Leander, TX 78641
James
Job Details: 11/19/2018
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site and installed new orifice holder and burner head. Used bubble solution to test manifold for gas leaks. Found no leaks and reassembled cooktop. Tested for proper operation and found unit working properly. Job complete
Near Manor, TX 78653
Scott
Job Details: 11/19/2018
WASHER MAYTAG MVWB765FC2 "Arrived on site for LF code . Ran diagnostics ,got 0-3,7-0,8-1,7-9,0-5. During test run hot water valve would hum but no water . During any of the agitates unit sounded like a bucket of bolts . Spin speeds seemed a little slower then normal for all settings . Ordering gearcase ,clutch, stator , rotor . Call to set return . No water leaks detected.; ordrng 1 W10754158 (stator) and 1 W10754161 (rotor) and 1 W10754448 (clutch) and 1 W10811956 (gearcase)"
Near Leander, TX 78641
James
Job Details: 11/19/2018
WASHER MAYTAG MVWX655DW1 Arrived on site and installed new actuator and capacitor. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete.
Near Austin, TX 78723
Scott
Job Details: 11/19/2018
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site replaced mag , unit is making a clicking noise while trying to heat . Ordering new control,and switches . Please call to set return visit .; ordrng 1 W10211972 (switch) and 1 W10211972 (switch) and 1 W10891908"
Near Liberty Hill, TX 78642
James
Job Details: 11/19/2018
REFRIGERATOR AMANA ASI2575GRS01 Arrived on site and tested operation. Customer concern of water and sizzling sound every couple of days. Customer noticed water and sizzle was in the evaporator area of freezer. Instructed customer that it was normal operation and it will happen every 2-3 days when the unit defrosts. Unit working as designed. Job complete
Near Austin, TX 78703
Scott
Job Details: 11/19/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 Will need to call tech line ; saved tckt
Near Liberty Hill, TX 78642
James
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site and installed new gasket. Warmed gasket to allow it to form to the cabinet properly. Job complete
Near Austin, TX 78717
Lou
Job Details: 11/19/2018
DRYER WHIRLPOOL GEW9200LW1 "arrived on site to inspect dryer not heating. Upon further inspection, using my multimeter, I checked ohms to the element and found it open. I checked ohms to the cutoff ad it was open as well. The fuse and thermostat were good. I received authorization from the office to install the element and cutoff so I removed and replaced the element and cutoff and tested the unit and it operated as designed. Using my vacuum, I removed all lint from the unit. Job completed with no lint at the end of service."
Near San Marcos, TX 78666
Robert
Job Details: 11/19/2018
WASHER WHIRLPOOL WFW92HEFW Arrived on job for complaints of not dispensing soap. Found loos connection at valve not dispensing water. Corrected the error and test
Near Austin, TX 78717
Lou
Job Details: 11/19/2018
WASHER WHIRLPOOL WTW7500GW0 "arrived on site to install previously diagnosed and ordered parts. Due to the unit making a grinding noise and when I turned the drum it turned freely, but it was very tight. I removed and replaced the gearcase and clutch and tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Lou
Job Details: 11/19/2018
DISHWASHER KITCHENAID KUDS30IXBT7 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the feed tube assembly due to the top water port flapper being damaged. Also, I removed and replaced the dispenser due to it leaking rinse aid. I tested the unit and it operated as designed with no error codes and no water leaks observed during service. Job completed."
Near Georgetown, TX 78628
Lou
Job Details: 11/19/2018
WASHER MAYTAG MHW5500FC1 "arrived on site to inspect washer drum making sounds like something is inside. Upon further inspection, I turned the drum by hand and could hear the bearings inside rolling around. The customer advised that the drain pump was making a loud grinding noise also. I placed the unit in diagnostics and tested with no error codes in the beginning. The unit operated as designed and when the drain pump came on, I advised the customer that the noise being made was normal. At the end of diagnostics, there were no error codes. I advised the customer that all of the noises being made were normal for this unit. No water leaks observed during service, job completed."
Near Martindale, TX 78655
Robert
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job to replace brackets. After replacement of parts heat up gasket to set. No leaks detected.
Near Austin, TX 78731
Luis
Job Details: 11/19/2018
REFRIGERATOR KITCHENAID KSSC48QTS00 Arrived on site for unit not dispensing water. Tested water dispenser ui beeping relays shutting off on niagra control diagnosed unit will need updated control kit.
Near Austin, TX 78754
Scott
Job Details: 11/19/2018
WASHER MAYTAG MVWC360AW0 Arrived on site for dented wrapper on microwave . Repair not completed had wrong engineering number . Re ordering wrapper .please call to set return visit . ; O-emld tckt
Near Kempner, TX 76539
Arthur B.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived onsite to removed and replace LH RC door from prior Techline request. Removed and replaced LH door, installed new door mullion. Reassembled. Mullion secured to new door. No other issues found. All water connections were dry at time of service."
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/19/2018
DRYER MAYTAG MEDX655DW1 "Arrived onsite for customer complaint of dryer not starting. Checked incoming voltage and found proper 240V. Removed back panel and found no continuity on thermal fuse. P&L are as follows; WP3392519 (Thermal Fuse). Removed and replaced thermal fuse. Reassembled and tested. Unit now comes on and heats and tumbles and intended. Element checks good as well. Dryer vent and lint trap was clean of lint at time of service."
Near Hutto, TX 78634
Tyler B.
Job Details: 11/19/2018
WASHER WHIRLPOOL LSN1000LW3 "Arrived on site for leaking unit. Found water lines cross threshed and plastic threads stripped out. Will need new valve set. Got cold water side to deal so they can wash, disconnected hot water supply. No leaks on site ; ordrng 1 285805 (water valve)"
Near , TX 78608
Arthur B.
Job Details: 11/19/2018
RANGE MAYTAG PER5710BAQ "Arrived onsite for customer complaint of freestanding range oven too hot. When arrived, oven was preheated. Found temperature was at 375F. Was able to calibrate temperature +25F. Retested and found temperature was with +/-5F. No other issues found."
Near Killeen, TX 76542
Arthur B.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived onsite to install new dispenser motor to french door refrigerator from prior visit’s diagnosis. Removed and replace ice maker dispenser motor. Reassembled and tested. Ice now dispenses as intended. All water connections were dry at time of service.
Near Cedar Park, TX 78613
James
Job Details: 11/19/2018
DISHWASHER GE GSD3360D00SS Arrived on site and tested operation. Found unit washes and fills properly. Found drain solenoid working properly but unit is not draining. Drain hose is clear but water is hard to vacuum through drain hose. Unit will need new collection chamber to correct drain issue. All water connections dry at time of service ; ordrng 1 WD12X10359 (chamber collection)
Near Killeen, TX 76542
Arthur B.
Job Details: 11/19/2018
DISHWASHER WHIRLPOOL KDFE204EBL1 "Arrived onsite for customer complaint of dishwasher not washing dishes. Tested unit and found pump not pushing water to spray arms. Unit will need new sump n motor assembly. P&L are as follows; W10605058 (Sump n Motor). Advised customer that I can give 10% off parts. Removed and replaced sump n motor assembly. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service."
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL GS5SVAXVB01 Arrived onsite for customer complaint of SxS refrigerator not dispensing ice. Found dispenser motor just hums. Removed and replaced dispenser motor and reassembled. Tested dispenser. Ice now dispenses both crushed and cubed ice as intended. No other issues found. All water connections were dry at time of service.
Near Lakeway, TX 78734
Cliff
Job Details: 11/19/2018
OVEN KITCHENAID KEBC107KBL03 Arrived on site to diagnose an oven that is not heating. Found thermal fuse open and not allowing power to heating elements. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.
Near Lakeway, TX 78734
Cliff
Job Details: 11/19/2018
DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site to install rinse agent cap for dishwasher. Install And found all is not working properly. No leaks were found at time of service.
Near Austin, TX 78747
Luis
Job Details: 11/19/2018
REFRIGERATOR MAYTAG MFX2571XEM2 "Arrived on site for no ice and dispensing issue. At time of visit of visit ice in bin,adjusted bail arm on icemaker. Per customer u it did not dispense ice,found spring not fully inserted in bin rod,installed spring correctly tested ice dispenser unit working as designed."
Near Austin, TX 78734
Cliff
Job Details: 11/19/2018
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to diagnose a dishwasher that is not drying. Tested unit and found error codes were not reset after previous repair preventing unit from powering heating element. Risa era codes and tested unit and found heater fully functional. No further repairs are needed and no parts were replaced. Job is complete and no leaks were found at time of service.
Near Austin, TX 78733
Chase
Job Details: 11/19/2018
WASHER WHIRLPOOL WFW95HEXW1 "Arrived on site. Checked washer for F8E2 error. Found washer will not go past C00 in diagnostics and will not fill with water. Removed top and found vent hose dislodged from top of basket causing the dispenser motor and upper harness to rust and fail. Motor can’t find home position. Was able to get valve to actuate and verified it is functional. Will need to replace . Remainder due after repair complete. No leaks present.; ordrng 1 W10271980 (harns-wire) and 1 WP8183184 (cam) and 1 WPW10183517 (lever) and 1 WPW10352973 (switch-dis)"
Near Waco, TX 76701
Steve C.
Job Details: 11/19/2018
RANGE JENN-AIR JGRP536WP02 Arrived on site to replace the control key pad due to not working. Replaced the keypad and tested the unit. Unit works properly and no gas leak present.
Near Waco, TX 76706
Steve C.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site to replace the right door, hinge, three screws, and the name plate due to the unit not working properly. Replace the parts and tested the unit. Unit works properly and no water connections to the unit."
Near Waco, TX 76705
Steve C.
Job Details: 11/19/2018
MICROWAVE KITCHENAID KMBS104ESS01 Arrived on site to replace the main control board due to not turning on. Replace the control board and tested the unit. Unit heat and works properly and job complete.
Near Waco, TX 76712
Steve C.
Job Details: 11/19/2018
DISHWASHER GE PDWT480R10SS Arrived on site to replace the drain hose due to being clogged. Replace the toilet and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Hutto, TX 78634
Wesley
Job Details: 11/19/2018
DRYER MAYTAG MEDB835DW4 Arrived on site and found unit operating as designed. Found bad airflow using test. Kit. Advised airflow needed to be professionally restored.
Near Round Rock, TX 78681
Jerry C.
Job Details: 11/19/2018
OVEN GE CGS990SET3SS CGS990SET3SS Arrived to inspect no ignition. I found the lower glow bar igniter with a visible burnt area. The burner will need to be replaced and ordered by the office. No gas leaks detected during service. ; ordrng 1 WB13K10043 (range igniter glow b)
Near , TX 78653
Scott
Job Details: 11/19/2018
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for noisy no heat dryer . Found neutral wire is hot . And one of the legs is neutral . Talked to josh , will have to get electrician to change fix outlet ."
Near Cedar Park, TX 78613
James
Job Details: 11/19/2018
REFRIGERATOR KITCHENAID KBSD608ESS00 Arrived on site and tested operation. Found leak coming from dispenser water line that is broken where the hard plastic shield meets the softer rubber shield inside roller housing. Unit will need new door p/n W10800793 to repair and require 2 technicians to repair. Collected diagnosis and customer said they are going to contact the manufacturer to discuss repair as the unit is just outside factory warranty.
Near Austin, TX 78721
Scott
Job Details: 11/19/2018
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for loud and not drying properly . Found exterior vent is severely clogged causing went to buildup in the unit. Found one of the roller wheels locked up causing a flat spot and thumping noise . Removed lint and replaced rollers, belt , pulley . Unit is operating as normal . No more lint build up at time of service . Job complete ."
Near Round Rock, TX 78681
Jerry C.
Job Details: 11/19/2018
OVEN GE CGS990SET3SS CGS990SET3SS Arrived to inspect no ignition. I found the lower glow bar igniter with a visible burnt area. The burner will need to be replaced and ordered by the office. No gas leaks detected during service. ; ordrng 1 WB13K10043 (range igniter glow b)
Near Austin, TX 78759
Joseph C.
Job Details: 11/19/2018
REFRIGERATOR KITCHENAID KFXS25RYMS4 "Arrived on site for “no ice production and food freezing in fresh foods area” complaint. Inspected unit and found ice plug, in icemaker. This is caused by a faulty valve. Removed and replaced valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."