Service History 903

Near Austin, TX 78750
Tyler B.
Job Details: 06/10/2019
COOKTOP WHIRLPOOL KECC562GBL3 Arrived on site for glass top replacement. Replaced top and tested good Top
Near Georgetown, TX 78628
James
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and tested operation. Customer stated the unit will trip the breaker before completing cycle. Ran diagnostics and found no faults. Took amp reading while unit running and found heater would spike to 12 amps in beginning and then drop. I also found that when the heater and motor were running at the same time the amp draw would continue to climb up to 17 amps. U it will need new control and heater to repair. Unit only running .75 amps while motor and diverter running. ; ordrng 1 W10703867 (heater) and 1 W11305296 (CONTROL )
Near Austin, TX 78734
Jonathan S
Job Details: 06/10/2019
WASHER MAYTAG MHW8200FW0 "Arrived on site for washer not dispensing soap through automatic dispenser. Performed diagnostics mode and checked error codes, none found. Ran automatic test and monitored cycle. Found valve activating. Found line clogged with soap. Found customer using a locally sold soap and causing line to clogged. Cleared line and tested unit. Spoke with customer on soap and recommend not to use that soap with automatic soap dispenser (it is HE safe). All tested good, no water leaks present."
Near Rogers, TX 76569
Arthur B.
Job Details: 06/10/2019
RANGE AMANA ACR4303MFW3 Arrived onsite for tenant complaint of range getting error code F1E0 error and oven not coming on. Confirmed error code F1E0 (Internal Board Error).
Near Austin, TX 78746
Luis
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KSSC48FJS00 "Arrived on site for refrigerant leak in system,replaced all sealed system components except condenser coils. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly
Near Austin, TX 78717
Lou
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher not draining. Upon further inspection, I found water in the bottom of the tub as pressed cancel to engage the drain pump. I could hear the pump come on, but the unit wasn’t draining. I removed the water with my wet-vac and then removed the drain pump and found debris in the drain area. Due to the debris being wedged into the drain pump impellers, I replaced the drain pump and tested. Unit operated as designed and drained the water. No water leaks observed during service, job completed."
Near Austin, TX 78733
Tyler B.
Job Details: 06/10/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for unit not spinning, heard buzz and went to replace cap. But found belt off and tons of oil, u it will need gearcase and motor to complete repair, o leaks on site ; ordrng 1 W11035751 (gearcase)"
Near , TX 78641
Lou
Job Details: 06/10/2019
RANGE WHIRLPOOL WGG745S0FS02 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the main wiring harness due to the original being damaged. Tested the unit and it operated as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78628
Al
Job Details: 06/10/2019
WASHER WHIRLPOOL WFW8740DW "Arrived to inspect washer with same code.Removed and replaced the trap, hose, control and switch.Reassembled and tested the unit tested as designed.All water lines were dry at the end of service.JOB COMPLETE."
Near Spicewood, TX 78669
Brandon
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for customer complaint of unit leaking in ice bin, found ice maker was not releasing all ice cubes during harvest, I replaced ice maker unit tested good. Also instructed customer to remove the r/o water line that is currently hooked up to the unit and just use main house water line for better pressure."
Near Buda, TX 78610
Brandon
Job Details: 06/10/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for customer complaint of no heat dryer, found power cord and wall outlet had loose connection and visibly burned. Instructed customer to replace plug and wall outlet."
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for smell of smoke. All operations tested normal in diagnostics except for the heater. The heater is causing the issue. Will order and replace. All water connections are dry.; ordrng 1 W10518394 (heater)
Near Buda, TX 78610
Brandon
Job Details: 06/10/2019
REFRIGERATOR FRIGIDAIRE FGRU19F6QFB "Arrived on site for customer complaint of unit not cooling properly, found sealed system leak, ordering compressor, evaporator, filter drier, and access valves. ; ordrng 1 297411155 (COMPRESSOR ) and 1 297414901 (EVAPORATOR ) and 1 CNOTE (AUTH) and 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 Tj90sf8404 (ACCESS VALVE) and 1 WPW10143759 (dryer)"
Near Bee Cave, TX 78738
Brandon
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site to replace housing, after replacing unit tested good."
Near Austin, TX 78757
Steve C.
Job Details: 06/10/2019
DRYER WHIRLPOOL WED5300VW0 Arrived on site for the unit will not start. Tested the unit and found the lid switch connection was coming off. Secured the connection and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Austin, TX 78746
Luis
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL KUIC18NNZS0 "Arrived on site for unit making too much ice and dispenser tube disconnecting from dispenser. Ran diagnostics found faulty thermistor,unit will need new tube kit and thermistor. Installed new tube kit and thermistor ran diagnostics all test passed. used 1 W10863947 (TUBE) from stock"
Near West Lake Hills, TX 78746
Wesley
Job Details: 06/10/2019
DRYER MAYTAG MED5500FW0
Near Cedar Park, TX 78613
Lou
Job Details: 06/10/2019
MICROWAVE WHIRLPOOL WMH31017AS3
Near Georgetown, TX 78626
Thomas L.
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for no ice condition. Compressor is still running at slow speed and freezer temperature is still at 14° which is too warm to make ice. Unit will need compressor and possibly evaporator. Office to reschedule.; ordrng 1 3HOURSEALEDSYSTEM and 1 WPW10608485 (evaporator)
Near Austin, TX 78756
Scott
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for no cool . Freezer room temp fresh is about high 40’s . Ran diagnostics got good frost on freezer evap . Unit will need sealed system replacement . Will need both Evaps , compressor , service port ,uv drier . Weigh for 3 HRS!!!!
Near Cedar Park, TX 78613
Lou
Job Details: 06/10/2019
WASHER GE GTW330ASK1WW
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for unit that will not dispense ice cubes. Found that the tray has cracked and is leaking causing a large block of ice in the ice bin. Replaced ice maker, dispenser motor, and dispenser plate. All water connections are dry."
Near Round Rock, TX 78681
Tyler B.
Job Details: 06/10/2019
WASHER MAYTAG MVWB765FW2 "Arrived on site for gearcase replacement. Upon removing rotor bolt, bolt had stripped, was un-successful at drilling and reverse threading out, will need to return with gearcase, clutch, stator and rotor and bolt to complete repair 1 W10752189 (screw) and 1 W10754448 (clutch) and 1 W11195971 (stator) and 1 W11260238 (rotor)"
Near Austin, TX 78717
Lou
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KFCS22EVMS4 "arrived on site to inspect refrigerator noises. Upon further inspection, when I walked into the home, I could hear the noise the customer advised about. When I opened the unit doors, the damper began to open and was making a very loud noise. Also, the mullion was making a popping noise. No water leaks observed during service.; ordrng 1 W11177238 (RAIL-MULLION) and 1 WPW10594329 (control)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KFIS27CXMS0 Arrived on site to remove door gaskets which were not sealing anymore causing condensation and icing. All water connections are dry.
Near Austin, TX 78704
Wesley
Job Details: 06/10/2019
WASHER MAYTAG MHW5500FC1 "Arrived onnsite and instructed customer on sounds. Unit is not broken or abnormally loud. Advised customer on findings,"
Near Austin, TX 78732
Jonathan S
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDT710PAYM6 Arrived on site for dishwasher continues to have burning smell. Performed diagnostics and removed front panel and inspected control and wire harness. Checked temperatures of control and harness and at ambient temperature. Found smell coming from left over residue from burning control. Got approved to order insulation and inner panel. Found friction pads worn. 1 W11126003 (INSULATION ) and 1 WP8269259 (GASKET ) and 1 WPW10300784 (INNER DOOR)
Near Austin, TX 78702
Leonardo
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for unit not drying. Test unit and unit giving F7E1 no heat. Test unit and found float stuck in the full position making unit is full of water so board turned heater off. Secured float and reset board test unit and unit test good heater coming on.
Near Canyon Lake, TX 78133
Robert
Job Details: 06/10/2019
DRYER WHIRLPOOL WED9200SQ1 Arrived on job for complaints of not running. Enter diagnostics and code F01. Code for bad control. ; ordrng 1 WPW10174745 (cntrl-elec)
Near Georgetown, TX 78628
James
Job Details: 06/10/2019
REFRIGERATOR LG LFX31925ST/00 "Arrived on site and tested operation. I found both compartments room temperature and compressor running. I found compressor very hot to touch and all fans operating properly. Condenser and all tubing is room temperature. Unit has a failed compressor and will possibly need additional components once system accessed.
Near Canyon Lake, TX 78133
Robert
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on job to replace UI and control. After replacement test sensor and it reads as close. No leaks detected at time of service
Near Austin, TX 78732
Jonathan S
Job Details: 06/10/2019
REFRIGERATOR JENN-AIR JS42SEDBDA
Near New Braunfels, TX 78132
Robert
Job Details: 06/10/2019
OVEN WHIRLPOOL WOD93EC0AS05 Arrived on job to replace panel. After replacement test operation.
Near Austin, TX 78735
Brandon
Job Details: 06/10/2019
REFRIGERATOR GE PYE22KSKBSS "Arrived on site for customer complaint of noise in fresh food section, found evaporator cover was not sealing properly, ordering evaporator cover and sensor. ; ordrng 1 WR17X27084 (EVAP COVER)"
Near Round Rock, TX 78664
Al
Job Details: 06/10/2019
REFRIGERATOR GE CFE28TSHMSS
Near Austin, TX 78756
Scott
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL MDB7600AWW Arrived on site for washer not starting . Found door handle had broken off as well as brackets on console holding handle broken .No water leaks detected .
Near Austin, TX 78739
Ron
Job Details: 06/10/2019
DRYER LG DLEX3570V Arrived onsite to install previously diagnosed parts. Removed damage lint screen cover and lint screen. Installed new lint screen and lint screen cover. I also recommend having the home dryer vent cleaned as well
Near Round Rock, TX 78664
Al
Job Details: 06/10/2019
REFRIGERATOR GE CFE28TSHMSS "Arrived to inspect ice maker not working. Confirmed the complaint and removed and replaced it.Reassembled and motor noW works, customer went to go get new water filter due to it being 2 months expired and display prompted customer to change.
Near Taylor, TX 76574
Joel G.
Job Details: 06/10/2019
DRYER WHIRLPOOL WED9150WW1 "Arrived on site to diagnose dryer not heating. Found 240 vac at the element. Element needs replaced. Also, dryer is completely plugged up and will require extra service Replaced part and verified operation. Lubricated rollers and vacuumed dryer as well. Informed customer of regular venting cleaning and fire hazards."
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/10/2019
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site for customer control of dryer not powering on, found power supply issue, instructed customer to replace wall outlet."
Near Austin, TX 78717
Al
Job Details: 06/10/2019
DISHWASHER KITCHENAID KDFE104DSS3 Arrived to inspect dishwasher now washing . Confirmed the complaint and removed and replaced the pump and motor.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service JOB COMPLETE
Near Killeen, TX 76542
Arthur B.
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived onsite to install new divider,motor and yoke to ice dispenser from prior tech’s diagnosis. Removed and replaced all parts. Reassembled and tested. Unit now dispenses cubed and crushed ice. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78704
Wesley
Job Details: 06/10/2019
WASHER MAYTAG MVWB865GW0 Arrived on site and found unit to be operating as designed with no error codes after having been unplugged for a week. Customer concerned with plug sparking when plugged into outlet. All checks good.
Near Kyle, TX 78640
Robert
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRF995FIFZ00 Arrived on job for complaints of warm temperature. Found Control on back clicking and lights flickering. Replaced control and test still clicking. Measure voltage at Control found voltage keeps dropping. Replaced control next to compressor and test. Operation normal.
Near The Hills, TX 78738
Leonardo
Job Details: 06/10/2019
COOKTOP JENN-AIR 1234566789 Arrived on site to replaced glass cooktop. Replaced cooktop test unit and unit test good job complete
Near Austin, TX 78749
Ron
Job Details: 06/10/2019
WASHER MAYTAG MVWX655DW1 "Arrived onsite for washer not spinning complaint. Performed diagnostic found stripped hub basket was loose on the transmission shaft. I also need wash plate, not coming off.
Near Austin, TX 78702
Wesley
Job Details: 06/10/2019
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site and found bad drain pump. Customer unwilling to replace knowing that bypass was an option. All ch is good. Unit is now operating as designed
Near Austin, TX 78701
Wesley
Job Details: 06/10/2019
WASHER WHIRLPOOL WTW7500GC2 Arrived onnsite and found valve leaking into tub. Replaced valve. Unit is repaired.
Near , TX 78738
Leonardo
Job Details: 06/10/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site to test unit for unit not heating. Found bad inverter. Replaced inverter test unit and unit test good job complete.
Near Leander, TX 78641
James
Job Details: 06/10/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site and tested operation. I found that the front left is very hard to ignite. Inspected burner head and found the igniter to have failed. Installed new burner head and tested. Unit now functioning properly. Job complete
Near Austin, TX 78721
Wesley
Job Details: 06/10/2019
WASHER MAYTAG MVWC565FW0 Arrived on site and found failed gearcase oil spillage. Ordering gearcase and returning with actuator to repair. ; ordrng 1 W11035751 (gearcase)
Near Burnet, TX 78611
Cliff
Job Details: 06/10/2019
WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washing machine that is not filling with water. Tested unit and found cold water solenoid valve. Replaced solenoid assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78701
Leonardo
Job Details: 06/10/2019
MICROWAVE KITCHENAID KMHS120ESS2 Arrived on site to replace filter board. Replaced board and capacitor test unit and unit test good unit not sparking unit heating correctly job complete.
Near Georgetown, TX 78628
James
Job Details: 06/10/2019
VENTHOOD UNKNOWN UXT5236BDS1 Arrived on site and found air is just circulating with vent running. Installed new damper as the original was not completely opening and sometimes getting stuck open. Tested operation and I found that the ventilation installed in cabinet is not keep all air in venting and allowing for some circulation. Customer will need to have ventilation corrected for all air to vent out through exhaust ducting. Job complete
Near , TX 78738
Leonardo
Job Details: 06/10/2019
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site to test unit for flames to high. Found unit to be converted to lp correctly. Replaced regulator test unit and unit test good job complete.
Near Leander, TX 78641
James
Job Details: 06/10/2019
WASHER LG WM3900HBA Arrived on site and tested operation. I found no faults in memory. Inspected suspension and found one shock not locked in. Secured and tested. Unit now working properly. Job complete
Near Austin, TX 78746
Wesley
Job Details: 06/10/2019
WASHER MAYTAG mle24prayw2 Arrived onnsite and found unit fuse wiring broken. Repaired wiring and restored dryer function.
Near Hutto, TX 78634
Steve C.
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID WRV986FDEM00 "On site or the unit is making a loud buzzing noise. Tested the unit and found the icebox fan and the fresh food evaporator fan is making the noise. Also found the left side of the user interface is very dim and unreadable. Will need to replace the icebox fan, user interface, and the fresh food fan motor. Will need to get authorization and reschedule the customer. Also advise customer on the next visit to remove all the food from the fresh food section.; ordrng 1 CNOTE (AUTHO)"
Near Austin, TX 78703
Leonardo
Job Details: 06/10/2019
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to replaced sump and motor and panel. Replaced both parts test unit for leaks no leaks present at this time. Job complete.
Near Austin, TX 78752
Scott
Job Details: 06/10/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site for long or no fill . Ran diagnostics found after valve main cold not filling ,valve would just hum . Replaced valve ,ran calibration and wash test all checked normal . No water leaks detected at one of service . Job complete ."
Near Georgetown, TX 78628
Al
Job Details: 06/10/2019
OVEN KITCHENAID KDRS467VSS05 "Arrived to inspect oven error code F1E0. Replaced the UI, reassembled unit and unit now operates as designed.Customer Satisfied.JOB COMPLETE"
Near Hutto, TX 78634
Steve C.
Job Details: 06/10/2019
WASHER WHIRLPOOL WET4124HW0 Arrived on site for the unit washer will not turn on. Found the unit is a stackable washer dryer combo found the wall plug is getting 240 but the power cord is only for a 120 V 30 amp. Also the dryer is not working as well.Advise the customer that they need a 240 power cord 30 amp. Job complete.
Near Austin, TX 78748
Luis
Job Details: 06/10/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 "Arrived on site for noise issue. Found plate closure slipping when door is open causing clicking noise,removed door replaced plate closure,reinstalled door tested door operation unit working as designed."
Near Austin, TX 78724
Ron
Job Details: 06/10/2019
WASHER WHIRLPOOL LSQ9030PQ1 "Arrived on for not spin issue. Performed diagnostic found coupling stripped. installed coupling but still has issues with not spinning up to speed. Determined transmission needs to be replaced along with the clutch. The is severely rusted and weak. The cabinet no longer attach to the base due to a rusted cabinet and base (very weak) Plastic parts such as the lid switch (broke in my hand ) and bleach dispenser are brittle and breaking. Machine is in really bad shape advised customer we need further approval to proceed with repair. Washer need the transmission / base / lid switch / clutch and cabinet. I advised office will seek approval for this repair. Took many pictures, customer had to leave but after seeing the level customer was concerned about the repair ; ordrng 1 285771 (base) and 1 63424 (cabinet)
Near Austin, TX 78737
Ron
Job Details: 06/10/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for water fill issues, performed diagnostics. Only code stored was an f8e1 long fill error. Customer is in the middle of a remodel washer is outside at the moment with only cold water running to the washer. I recommended running the washer on tap cold until both water supplies are available. I also instructed on the rinse options, customer is operating on a well. I advised customer should use rinse with softener to receive a deep rinse to remove the soil and soap out of the clothing. I also zip tied the drain line to water line to prevent siphoning. Customer advise washer will be in it’s normal place in the next couple of days after the painting and tile work are done. I also instructed on soap use recommended only 1/2 a cap or less depending on load size instead of the full cap the customer was using"
Near New Braunfels, TX 78130
Robert
Job Details: 06/10/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on job to replace console. After replacement test operation.
Near Kingsland, TX 78639
Cliff
Job Details: 06/10/2019
REFRIGERATOR GE PSB42YSXASS Arrived on site to diagnose a refrigerator that is not cooling properly. Found main control board not regulating cycles and RC fan speed properly. Replaced main control board and tested unit. Found noticeable change in fan speed and all appears to be functioning properly at this time. No further repairs are needed and no leaks were found at time of service
Near Luling, TX 78648
Scott
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site replaced HARNES and sump/ motor . Ran diagnostics all checked good . Wash Motor was missing on old sump . No water leaks detected at time of service . Job complete .
Near Burnet, TX 78611
Cliff
Job Details: 06/10/2019
REFRIGERATOR MAYTAG MFI2568AES "Arrived on site to replace Icemaker fill line, water valve, and icemaker for refrigerator. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."
Near Hutto, TX 78634
Joel G.
Job Details: 06/10/2019
WASHER MAYTAG MVWB835DW1 "Arrived on site to diagnose washer not coming on. Communication error code between board and UI. Replaced both, verified operation and verified no water leaks at time of svc call. Drain is secure."
Near Lakeway, TX 78734
Jonathan S
Job Details: 06/10/2019
VENTHOOD KITCHENAID KXD4636YSS0 Arrived on site for retractable vent fan not operating. Per diagnostics mode and tested unit. Found switch getting stuck. Attempted to clean switch and found same failure occurring. Will need to replace switch. .; ordrng 1 W11230930 (SWITCH)
Near New Braunfels, TX 78130
Robert
Job Details: 06/10/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on job to replace console. After replacement test operation.
Near Austin, TX 78734
Jonathan S
Job Details: 06/10/2019
REFRIGERATOR FRIGIDAIRE FGHF2366PF8A Arrived on site to install previous diagnosed. Installed all parts. Tested operation. Found seal system leak in capillary tube. Found leak at liner and tube.
Near Taylor, TX 76574
Joel G.
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site to diagnose fresh food leak. Found drain frozen again and starting to collapse internally. Called source, spoke w/ Mark, 7725047499, Verified no leaks at time of svc call."
Near Taylor, TX 76574
Joel G.
Job Details: 06/10/2019
WASHER MAYTAG MVWB725BW0 Arrived on site to diagnose washer or spinning. Customer verified it would just rotate and not go full speed. It it only happens every so often. Today it’s working. Found communication issue between sensor and main board. Drain is secure and verified no water leaks at time of svc call.; ordrng 1 W10763749 (cntrl-elec)
Near Austin, TX 78745
Ron
Job Details: 06/07/2019
WASHER WHIRLPOOL WTW4955HW1 Arrived on site for leaking water from underneath complaint. The signs pointed toward the gear case. Removed basket found hole in outer tub took pics. Ordered outer tub and pulley assembly (appears to be slipping after reassembly) only reflected stock at vendor office will reschedule ; and 1 W10371566 (tub) and 1 W10721967 (drive pulley)
Near , TX 78634
Joel G.
Job Details: 06/07/2019
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to diagnose oven light staying on. After speaking with source, Dustin, found switch rod missing and needs installed. All else checks fine.; ordrng 1 72032 (touchup) and 1 W10273192 (rod-door)"
Near Manchaca, TX 78652
Leonardo
Job Details: 06/07/2019
RANGE IKEA IEL730CS0 Arrived on site to test unit for unit not getting to temp. Test unit and found unit getting to 200 degrees when set st 350. Replaced sensor test unit and unit test good job complete.
Near Georgetown, TX 78626
Jonathan S
Job Details: 06/07/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for dryer not heating. Performed diagnostics and tested voltage to unit and found correct voltage. Removed back and tested fuses and element. Found thermal fuse opened. Removed failed thermal fuse and installed new. Tested unit and found unit not heating. Removed panel and tested fuse and element. Found opened cut-off. Removed cut off and installed new. Tested unit , all tested good. Advised customer on vent cleaning and to use on low heat setting until vent has been cleaned."
Near Lorena, TX 76655
Arthur B.
Job Details: 06/07/2019
REFRIGERATOR AMANA SCD25TL/P1190426WL Arrived onsite for customer complaint of SxS refrigerator not cooling properly on both side. 2 prior service companies had been out on unit already and replaced both door gaskets. Found unit is barely cooling and compressor extremely hot to touch. Advised customer unit will need new compressor. Advised AHS must approved parts and labor before doing repair. All water connections were dry at time of service.; ordrng 1 PARTS (NEEDS AUTHO) and 1 R0131672 (compressor kit) and 1 TJ90SF8404 (PROCESS STUB) and 1 WPW10143759 (dryer)
Near Georgetown, TX 78626
Cliff
Job Details: 06/07/2019
VENTHOOD GE JVX3300SJ2SS Arrived on site to diagnose a vent that is vibrating abnormally. Tested unit and found vent fan unbalanced due to improper manufacturing. Reset fan motor and repaired balancing issue. Tested unit and found all is functioning properly at this time.
Near Waco, TX 76705
Arthur B.
Job Details: 06/07/2019
WASHER FRIGIDAIRE FFTW1001PW "Arrived onsite for customer complaint of top load washer not spinning. Upon testing,found lid latch not engaging to go into final spin. Removed and replaced lock. Reassembled and tested unit. Unit now locks,fills,washes,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78749
Luis
Job Details: 06/07/2019
REFRIGERATOR GE GSL25JFTFBS "Arrived on site for ice dispenser issue. Found damaged warped ice door. Installed new ice door,tested ice dispenser unit working as designed.
Near Austin, TX 78723
Scott
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Arrived on site for door being unlevel . Tried adjusting level feet ,Tried shimming . Front rollers are bent not allowing feet to level properly . Ordering both rollers and extra screws if needed . Nonwater leaks detected . .; ordrng 4 WP489497 (screw)s and 1 WPW10359255 (roller-cab) and 1 WPW10359256 (roller-cab)"
Near Bastrop, TX 78602
Steve C.
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site to replace all the previous order parts. Replaced all parts and added 5.5 ounces of refrigerant. No refrigerant leak present. The unit is working properly and all water connections were drawing at the time of service.
Near Georgetown, TX 78626
Lou
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM00 "arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps and readings were RC=73 degrees & FC=72 degrees. Checked evaporator and found it dry. Checked the compressor and it was room temp and was running as were the condenser fan and Evap fan. Found oil residue on the back cover. Using my purple light, I found no evidence of a leak. Advised the customer that there is either a leak or a restriction and the unit will need a sealed system repair. I am ordering a sealed system...compressor, evaporator, dye drier, access valve, and 2 hour job. No water leaks observed during service.; ordrng 1 876765 (mtg kit) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10309988 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"
Near Harker Heights, TX 76548
Al
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived to inspect refrigerator not cooling. Confirmed the complaint and removed and replaced the control, and inverter.Reassembled the unit and advised the customer to wait 24-48 hours for the unit to work properly.All water lines were dry at the time of service.JOB COMPLETE"
Near Leander, TX 78641
Jonathan S
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site for refrigerator intermittently cooling. Performed diagnostics mode and tested defrost circuit. Found 1 in freezer display and S in RC display, called tech support to clarify test results. Spoke with Steve (SR#7725036110). Monitored defrost cycle until defrost sensor opened. Found defrost cycle working correctly. Continued diagnostics mode and found unit in adaptive defrost cycle. Set defrost cycle to every 8 hours. Tested all other operations. All tested good, no water leaks present."
Near Spicewood, TX 78669
Brandon
Job Details: 06/07/2019
WASHER LG WM3570HVA "Arrived on site for customer complaint of washer not washing properly, not finishing cycle, found faulty water valves. Ordering valves. ; ordrng 1 5220FR2006H (VALVE) and 1 5220FR2075L (VALVE) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/07/2019
WASHER WHIRLPOOL GHW9400PW4 "Arrived on site for customer complaint of unit not starting a cycle, found faulty water valve, I replaced valve, unit tested good.
Near Temple, TX 76504
Arthur B.
Job Details: 06/07/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for customer complaint of dryer not drying properly and door seal torn. Upon inspection, found door seal torn and door handle loose. Removed door seal and handle. Installed new replacements. Shortened dryer tube. Reassembled and tested. Dryer now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service."
Near Manor, TX 78653
Ron
Job Details: 06/07/2019
DRYER WHIRLPOOL NED4655EW "Arrived onsite for long dry times, confirmed dryer was running and heating with no issue, but had poor air flow. Checked home vent from the exit point on the side of the home received very low air flow. Use ladder to check home vent exit point, found a some form of a nest. I was able to pull out at least 2 hands fulls of grass with a lot more to be removed. Customer advise vent was recently cleaned, but understood the home vent needed to be checked a second time by a professional dryer vent cleaning service.
Near Leander, TX 78645
James
Job Details: 06/07/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and found freezer at 5 degrees and cooling properly. Customer stated that the unit would run up to 20 degrees and be there for a day or 2 then go back down. Called tech line and spoke to Rick Recommended placing temp recorder in unit to capture temperature swings and look for a pattern. I will return with recorder and leave installed for 3 days. ; ordrng 1 TOOL (TEMP RECORDER)
Near New Braunfels, TX 78132
Robert
Job Details: 06/07/2019
REFRIGERATOR JENN-AIR JB36NXFXRE01 Arrived on job for complaints of noise. Icemaker only makes noise in harvest. Replaced icemaker after replacement icemaker filled with water no noise
Near Bastrop, TX 78602
Steve C.
Job Details: 06/07/2019
OVEN WHIRLPOOL RF364PXKQ "Ripe on site to replace LF switch, lr switch, rf switch, rr switch and the oven sensor due to the unit not working properly. Replaced all parts and tested the unit. Unit works properly and job complete."
Near Harker Heights, TX 76548
Al
Job Details: 06/07/2019
DRYER MAYTAG MEDC215EW1 "Arrived to inspect dryer grinding noise.Confirmed the complaint and disassembled the dryer and jumped the door switch with the unit opened and the drum out.Confirmed the noise was the motor, which was grinding when I powered the unit on.
Near Austin, TX 78704
Wesley
Job Details: 06/07/2019
DISHWASHER WHIRLPOOL KDTE104ESS1 Arrived onnsite and found unit it operating due to power supply issue with faulty outlet.
Near Austin, TX 78704
Wesley
Job Details: 06/07/2019
WASHER WHIRLPOOL MHW3505FW1
Near Lakeway, TX 78734
Brandon
Job Details: 06/07/2019
DISHWASHER IKEA IUD8555DX1 "Arrived on site for customer complaint of unit not washing properly, found rinse aid was not dispensing. Ordering dispenser. ; ordrng 1 W11032769 (dispenser)"
Near Elgin, TX 78621
Steve C.
Job Details: 06/07/2019
DISHWASHER WHIRLPOOL WDF520PADW7 Arrived on site or the unit is not washing properly and the soap is not dissolving. Tested the unit and found the sump and motor is weak. Replaced the sump and motor and tested unit. Unit works properly and all water connections dry at the time of service.