Near Kyle, TX 78640
Leonardo
Job Details: 11/03/2020
UNKNOWN UNKNOWN 1.23E+12
Near Austin, TX 78730
David Z
Job Details: 11/03/2020
DISHWASHER KITCHENAID KUDI02FRSS3 "Arrived on site to diagnose dishwasher that was leaking a small amount out of the left corner, and dispenser that won’t close. Found the dispenser latch failing to hold. For the leak the door gasket on the left side is not sealing well, and allowing a small seep. Ordering a door gasket and dispenser to resolve. ; ordrng 1 W11196317 (gasket) and 1 WPW10224430 (dispenser)"
Near Austin, TX 78758
Wesley
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived onsite for unit dispensing crushed ice all the time. Found unit bid lever not engaging in the solenoid properly. Corrected alignment of bin lever. Advised customer on repair, all checks good."
Near Austin, TX 78739
Luis
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for water leaking in the front and back,no lights and cooling issue. Diagnosed a defective led module in freezer section,defective thermostat and clogged drain. Cleared obstruction in drain checked water flow good,replaced led and thermostat unit powering on correctly and led working as designed. Found water leaking from water line connections and shut off valve and fitting. Water line not apart of the unit owner or tenant will need to have the water line replaced,turned off water to refrigerator to prevent further water leaking."
Near Round Rock, TX 78664
David S
Job Details: 11/03/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to install previous diagnosed part. I gained access to the console and replaced with new. I got the unit connected to the WiFi. I monitored the unit for any unwarranted display changes and I found none. The display is working as designed. Job complete.
Near Georgetown, TX 78633
Tyler
Job Details: 11/03/2020
DISHWASHER WHIRLPOOL MDBH949AWW1 Arrived on site for dishwasher that had murky water in it and would not power on. Upon arrival I found that the unit had 120 V going to the terminal block and was also trying to send 120 V up to the main control but I found that the thermal fuse up protects the main control had burned out due to the main board overheating prior.; ordrng 1 W10258275 (THERMAL FUSE BIMETAL)
Near Lago Vista, TX 78645
Lou
Job Details: 11/03/2020
ICE MACHINE KENMORE 106.895931 "Arrived on site to install previously diagnosed and ordered parts. Upon arrival, I found the unit full of ice. Due to the reservoir being cracked and the water level sensor not functioning, I removed and replaced the reservoir and sensor and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78753
David S
Job Details: 11/03/2020
WASHER WHIRLPOOL WTW7500GC2 Arrived on site to install previous diagnosed part. I gained access to the console and replaced with new. The unit had no access to power so I was unable to test the unit. The console has been replaced with new.
Near Copperas Cove, TX 76522
Al
Job Details: 11/03/2020
WASHER MAYTAG MVWC565FW2 Arrived on site and inspected washer not advancing.Confirmed the complaint and removed and replaced the control.Unit still didn’t respond properly.Re-ordering the main control.Customer to empty the water from the unit before return service appointment.Office to reschedule the customer.; ordrng 1 W13399433 (CONTROL)
Near Harker Heights, TX 76548
Al
Job Details: 11/03/2020
RANGE WHIRLPOOL RS696PXGQ2 Arrived on site and inspected range heating issues.Found the unit was set at 350 and rose to 415.Determined the issues were with the control board relay and the unit part needed
Near Temple, TX 76504
Jonathan M
Job Details: 11/03/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for a refrigerator that’s not cooling. Inspected unit and work area. Found unit cold in both freezer and refrigerator sections but LED lights not coming on or deli drawer user interface turning on. Poor notes from the last technician, parts were ordered for this unit while in a customers home. However, customer had this unit replaced from Ferguson and thus the ticket was closed out. Ordering parts for continue to repair. Office will need to contact customer about reschedule date due to out of stock parts.; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Near Killeen, TX 76542
Al
Job Details: 11/03/2020
REFRIGERATOR GE GSH25JFXNBB "Arrived on site and inspected dispenser issues.Discovered the ice maker was working but the water dispenser was not dispensing water.Found there was an ice buildup in the line from the jake connector to the dispenser.The valve was also defective, so I removed and replaced it Installed the heater and found the combined HMI (UI) had several loose parts inside not allowing it to communicate with the unit properly.Ordering the HMI, harness and will return with the previously ordered parts.Office to reschedule the customer ; ordrng 1 WR23X10525 (REFRIGERATOR DISPENSER HARNESS) and 1 WR55X23210 (COMBINED HMI (UI))"
Near Austin, TX 78733
Kevin
Job Details: 11/03/2020
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site and inspected washer and found saved error codes F6E3 for failed communication between ACU and control panel. Replaced both and ran test 52 and started a cycle on normal and it is progressing properly. No water leaks detected at time of service, job complete."
Near Austin, TX 78723
Scott
Job Details: 11/03/2020
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site , replaced control and sensor . Ran temp checks . Was 10 degrees low . Recalibrated unit . Reran temps all checked normal . No gas leaks detected at time of service. Job complete ."
Near New Braunfels, TX 78130
Andrew
Job Details: 11/03/2020
DISHWASHER MAYTAG MDBH945AWB Arrived on site to replace control aboard from previous diagnosis. Replaced control board now control panel is not responding. Panel is now receiving voltage as before it was not. Needing control panel to fix issue. ; saved tckt
Near Austin, TX 78738
Brandon
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site to replace freezer evaporator fan motor with thermistor, after replacing, unit tested good."
Near New Braunfels, TX 78132
Noah D
Job Details: 11/03/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to inspect dishwasher for having a scratched panel. Upon inspection found the panel scratched in the front section. Replaced panel. Complete e
Near New Braunfels, TX 78130
Noah D
Job Details: 11/03/2020
REFRIGERATOR FRIGIDAIRE FFSS2614qs6A "Arrived on site to inspect refrigerator, upon inspection found the fridge compartment hotter than freezer compartment, damper did not work during diagnosis, evaporator fan work correctly, control board worked correctly. Quoted customer for parts and labor of the damper motor. Ordering damper Office to reschedule ; ordrng 1 242303001 (DAMPER )"
Near San Marcos, TX 78666
Andrew
Job Details: 11/03/2020
FREEZER WHIRLPOOL WRX735SDHZ02 "Arrived on site to test unit for condensation and light not working in freezer. Customer said they found out the condensation was caused by wife leaving door partially open. Lights still were not working. Removed freezer switch and found a connection not connected. Reconnected connection. Tested unit, unit works good. Job complete."
Near Briarcliff, TX 78669
Brandon
Job Details: 11/03/2020
FREEZER WHIRLPOOL KBFN502ESS02 "Arrived on site for customer complaint of unit leaking, found defrost drain line still had the plug in place from factory, I removed the plug and defrosted ice, unit tested good."
Near Wimberley, TX 78676
Richard
Job Details: 11/03/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived onsite for the refrigerator evaporator freezing up. Replaced drain pan and harness and used silicone to cover gaps. And refrigerator tested good. Complete.
Near Austin, TX 78726
David Z
Job Details: 11/03/2020
REFRIGERATOR FRIGIDAIRE LGUB2642LF3 "Arrived on site to diagnose refrigerator not dispensing water. On arrival tested the unit and can hear valve running but no water coming out, with a slight drip. Removed filter and tried again and same result. Checked the reservoir and found ice under the reservoir and around the screws. Reservoir is frozen over. Ordering a new tank and cover to seal the air leaks. When cover is off silicon or permagum can be used to seal and leaks. Office to schedule return visit. ; ordrng 1 242082001 (water tank) and 1 242117301 (cover-water tank)"
Near Canyon Lake, TX 78133
Richard
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL GI6SARXXF06 Arrived onsite for the refrigerator not cooling. Replaced compressor and dryer and added 5.50oz of freon and pressures held and are good. Refrigerator started to cool. Complete.
Near Austin, TX 78733
Kevin
Job Details: 11/03/2020
DRYER MAYTAG MED6230HW0 "Arrived on site and inspected dryer and found no power showing on display, checked incoming power and found L1 only has 8 V showing, L2 power is correct. Recommended to homeowner that an electrician be contacted to correct incoming power. Job complete"
Near Round Rock, TX 78665
David S
Job Details: 11/03/2020
OVEN WHIRLPOOL WFG550S0HZ1 "Arrived on site for stove top burner not igniting. I inspected the unit and work area. I found the front right burner not igniting properly. I tried to clean the burner head and burner cap, but it still wouldn’t lite properly. I am ordering the burner head WPW10515455. ordrng 1 WPW10515455 (burnr-head)"
Near New Braunfels, TX 78130
Noah D
Job Details: 11/03/2020
WASHER GE GUD24ESSJ0WW "Arrived on site to inspect washer and install lid lock, replaced lid lock and cleared error codes. All functions returned. Complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect fridge and install icemaker, upon inspection found the icemaker with E5 error code. Replaced icemaker per last diagnosis. Complete"
Near Austin, TX 78738
Brandon
Job Details: 11/03/2020
REFRIGERATOR KITCHENAID KSSC48QVS06 "Arrived on site to replace auger motor, customer stated unit has been working fine since last repair and wants to hold off on further repair at this time.
Near Robinson, TX 76706
Jonathan M
Job Details: 11/03/2020
WASHER MAYTAG MVWB880BW0 Arrived on site for a washing machine flashing an F 51 code. Inspected unit and work area. Confirmed customers complaint of the code and service diagnostics. Customer explained that they had a sensor replaced four months ago but seem to take care of it at the time but the issue has returned. Spun the basket by hand and found the basket spun freely without any noise. Replaced rotor position sensor and tested unit in an auto test. Unit ran as designed. Ran unit through a manual spin speed test to verify sensor speed and proper functionality of the unit. Unit ran as designed for over two minutes without throwing any error codes. Call complete.
Near New Braunfels, TX 78132
Andrew
Job Details: 11/03/2020
WASHER MAYTAG MHW6630HC0 Arrived on site to test unit for wet clothes and washer not stopping. Found water level switch was not responding. Replaced switch. Finally was able to replicate issue. ACU is not sending proper voltage to stator. Needing ACU to correct issue.; ordrng 1 W11322883 (cntrl-elec)
Near Pflugerville, TX 78660
Scott
Job Details: 11/03/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for center burner not working properly . Found one blue flame . Took cap off burner head and found head covered in grease . Cleaned grease up . Burner is igniting and flaming normal . No water leaks detected at time of service. Job complete .
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/03/2020
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site to install previous diagnosed part. Removed broken door hinge and installed new. Tested door operation. All tested good, no water leaks detected."
Near Austin, TX 78704
Wesley
Job Details: 11/03/2020
ICE MACHINE WHIRLPOOL WUI75X15HZ00 Arrived onsite and found unit moldingAlso found unit recirculation pump not measuring fill. Ordering pump and parts to correct mold. ; ordrng 1 W10512292 (cover) and 1 W10837384 (pan-water) and 1 W11033204 (hose)
Near San Marcos, TX 78666
Andrew
Job Details: 11/03/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven not working. Found igniter receiving proper voltage but igniter was not heating.Needing igniter. Office to reschedule. Took pic of closing date. ; ordrng 1 W10918546 (igntr-oven)
Near Temple, TX 76502
Jonathan M
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived on site for a refrigerator that has a water dispenser not working properly. Inspected unit and work area. Confirmed customers complaint of refrigerator dispenser making a pulsating water supply. Removed filter and put in a buy passed Capt. unit began to work as designed. Advise the customer her issue is with her filter. She advised that the filter light did come on but Jen gotten a chance to change it out yet. Customer had a filter purchased and on hand. Installed her new filter and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78738
Brandon
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for customer complaint of unit not cooling, found compressor running and limited frost pattern on evaporators, ran compressor for 30 minutes, weak frost pattern. Informed customer that the compressor and dye filter would need to be replaced in order to check for leaks.
Near Austin, TX 78748
Kevin
Job Details: 11/03/2020
DRYER MAYTAG MEDB765FW0 "Arrived on site and inspected dryer and found wheel and motor has failed
Near Manor, TX 78653
Jimmy J.
Job Details: 11/03/2020
WASHER MAYTAG MHW5100DW0 Arrived on site for Washer will not complete cycle. We get an E1 and L9 error code. The door will not unlock and the clothes are still wet. Placed in diagnostics and F9E0 came up. Removed drain plug and it was filled with trash and misc items. Removed all trash from plug and reinstalled. Ran diagnostics again and cleared error codes. Went through full diagnostics with no errors. Washer working as designed. No leaks detected.
Near Manor, TX 78653
Matthew
Job Details: 11/03/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived onsite to replace previously diagnosed parts recommended by whirlpool tech line. Replaced upper and lower interlock with switch. Tested unit and did not have any changes in functionality. Called tech line and walked through voltage test and recommended changing wiring harness. Also in running diagnostics found error with code reference for start button. Received Gee:40.00.00 rather than Key 01. Will also order panel just in case. SR#7729008412. Office to reschedule ; ordrng 1 W11184553 (panl-cntrl) and 1 W11350916 (WIRE HARNESS- MAIN )
Near Smithville, TX 78957
Andy
Job Details: 11/03/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found all dispenser operated to be normal. Found unit is not making ice due to failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78633
Tyler
Job Details: 11/03/2020
WASHER MAYTAG A512 Arrived on site for washer leaking during use. Upon arrival customer stated that they noticed that the washer was leaking when in a full cycle. Upon further inspection I found the fill line from valve to tub was cracked in one small area. I was able to cut and reattach the broken area of hose and insure leaking had stopped. Unit now functioning as designed call complete.
Near Georgetown, TX 78633
Cliff
Job Details: 11/03/2020
MICROWAVE WHIRLPOOL WOC54EC0HS04 Arrived on site to diagnose a microwave that is not operating. Tested all parts and components and found unit stuck in demo mode. Reset unit to proper operation and found microwave not responsive. Performed hard reset at breaker and also reset unit to factory settings. Microwave is now fully operational and no further repairs are needed.
Near Georgetown, TX 78628
Cliff
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL GS5SHAXSL00 Arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found compressor failing. Compressor would need to be replaced to complete repairs.
Near Austin, TX 78749
Jacob
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS01 "Arrived onsite for unit not getting cool in the refrigerator, only the bottom section was staying cool. Looked at refrigerator evaporator. Saw that connector for the fan was caroded coming out of the wall cavity. When taking the connector apart, the connector pin from the wall side had one of the pins come out. Called Techline to report issue.
Near Austin, TX 78725
Matthew
Job Details: 11/03/2020
RANGE WHIRLPOOL WEG730H0DS0 Arrived onsite for stuck RF burner. Upon inspection found valve on manifold for RF burner stuck depressed. As soon as gas was restored to unit gas was emitted through the burner even though the knob was in the off position. Will reed to replace manifold. Customer claims to have extended warranty. Advised would need to call in service through warranty for coverage (AIG 198817157). Please advise customer on follow up. Office to reschedule once coverage confirmed. ; saved tckt
Near Austin, TX 78732
David Z
Job Details: 11/03/2020
WASHER WHIRLPOOL WFW85HEFC1 "Arrived on site to follow up on leaking dispenser. Customer showed me video of a blue drip coming from the water inlet on the bellow. Found that customer is using Kirkland brand detergent, which has been found to be incredibly thick and hard to dissolve, especially in cold water. Bleach is mixing with the detergent that hasn’t dissolved or is slowly running into the tub, which was causing spots. Advised to try a different brand of soap, and use more hot water. There is no mechanical parts that can resolve the issue with detergent. Ran unit and verified there is no seeping valve, just normal dripping from residual water. All is working as designed. Call complete."
Near Austin, TX 78724
Luis
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB05 Arrived on site for no cool. Pierced low side pressure reading -20 removed evaporator cover found traces of oil on evaporator,removed evaporator during installation of new evaporator cap tube broke called tech support ran video chat with tech support per tech support
Near Manor, TX 78653
Matthew
Job Details: 11/03/2020
WASHER WHIRLPOOL WTW7300DW0 "Arrived onsite for washer not getting any water. Put unit in diagnostics and found stored error code F3E2 inlet valve fault, F8E1 Long fill, F0E3 overload. Tested unit in auto test and did not get a good test from valve. Ran manual test and found that valve was faulty. Replaced valve, tested unit and unit is functioning properly. No leaks present at this time. Job complete."
Near Cedar Park, TX 78613
Kayman
Job Details: 11/03/2020
VENTHOOD UNKNOWN UVL6048JSS0 Arrived onsite for venthood with flickering lights on low setting. Upon inspection I found what techline refers to as a hertz flicker where the lights will almost look as if they are vibrating. No repairs needed at this time. I am unable to reach techline to report at this time so I will try again in 2 hours. Job complete
Near Del Valle, TX 78617
Matthew
Job Details: 11/03/2020
WASHER MAYTAG MVW6230HW0 "Arrived onsite to replace previously diagnosed parts. Replaced UI panel, tested unit and unit is functioning properly properly."
Near Buda, TX 78610
Robert
Job Details: 11/03/2020
OVEN WHIRLPOOL RBS305PVS02 Arrived on job for complaints of door handle falling off. Confirmed handle off on one side. Reattached handle and test.
Near , TX 78612
Andy
Job Details: 11/03/2020
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site for range beeping and error code. Tested and inspected unit and found failed control and latch. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Georgetown, TX 78628
Cliff
Job Details: 11/03/2020
MICROWAVE KITCHENAID KEMS309BSS01
Near Georgetown, TX 78633
Cliff
Job Details: 11/03/2020
WASHER MAYTAG MVWX655DW2 Arrived on site to diagnose a washing machine that water temperatures are not correct. Tested unit and found hoses hooked up backwards at time of installation. Reset hoses the proper position and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78730
David Z
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL KUBR204ESB01 Arrived on site for refrigerator making noise. Customer showed me a video of noise coming from rear. Found condenser fan was making the noise. Found the frame / bracket for the fan a little tweaked causing some blade rubbing. Made minor bend to frame to straighten out fan and noise went back to normal. Unit is now working as designed. If issue returns we can try a new bracket and fan. Call complete.
Near Buda, TX 78610
Kevin
Job Details: 11/03/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "On site and replaced missing ice shaft from previous visit. Ice will now dispense properly, job complete"
Near Canyon Lake, TX 78133
Richard
Job Details: 11/03/2020
WASHER AMANA NTW4516FW3 Arrived onsite for the washer not working properly. Ran diagnostics and found error codes for shifter and hot and cold water reversed . During testing found that the cold water is the only water supply hooked up. Which is why the washer is not working properly besides the shifter error code. Replaced shifter due to error code and advised customer that they need hot and cold water supply for the washer to work correctly. After replacing the actuator washer tested fine and no leaks. Complete
Near Austin, TX 78753
Luis
Job Details: 11/03/2020
REFRIGERATOR AMANA ASI2175GRS01 "Arrived on site for no cool. Powered unit on,pierced low side pressure reading -20 diagnosed a leak in the system,replaced evaporator and installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good checked both compartments no traces of dye found."
Near Elgin, TX 78621
Andy
Job Details: 11/03/2020
RANGE WHIRLPOOL WFC310S0EB4 Arrived on site for range error code. Tested and inspected unit and found failed wire harness with terminal block and power cord. Attempted to remove failed wire harness with terminal block and found harness defective. Ordering needed parts. Office to schedule return trip. ; ordrng 1 PT500 (cord-power) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11226234 (harns-wire)
Near Austin, TX 78737
Leonardo
Job Details: 11/03/2020
DISHWASHER WHIRLPOOL WDT975SAHZ0 Arrived on site to test unit for upper rack falling. Test unit and found broken adjusters. Replaced adjusters test unit and unit test good job complete.
Near Cedar Park, TX 78613
Kayman
Job Details: 11/03/2020
WASHER LG WM3650HVA Arrived onsite for washer leaking from somewhere. Upon inspection I found some water streaks in the front under the door. I inspected the front bellow and some of the drain holes were clogged. I ran a diagnostics cycle and when in fill water began to leak from the back left side of the unit. I removed the top and found the tub hose bellow from the dispenser to the tub had a big hole in it and was leaking water and soap down and out of the unit. ordering Tub hose bellows (4738ER1004B) ; ordrng 1 4738ER1004B (TUB HOSE BELLOW )
Near Austin, TX 78727
David Z
Job Details: 11/03/2020
DISHWASHER KITCHENAID KDTE704DWH0 "Arrived on site to diagnose dishwasher that was stuck on light load and would not progress. Found control panel failed again. . Replaced with new panel W10537426. Retested unit and control panel is responsive. All is working as designed.
Near Kyle, TX 78640
Robert
Job Details: 11/03/2020
WASHER GE WCSR4170G6WW Arrived on job for complaints of over filling. Found switch good and hose clear. Air dome blockage in un serviceable area. Will need to replace tub. Needs two hours. ; ordrng 1 WH45X20473 (washer tub assembly)
Near Georgetown, TX 78633
Tyler
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL MQU2057BEW0 Arrived on site for us standing up freezer needing a new evaporator fan blade due to Odom being broken. After installing the fan blade I was able to Rita’s the unit and verify that the sound is now 100% gone and the customer stated that they had not heard a sound that quiet in a long time and-unit functioning as designed call complete
Near Georgetown, TX 78628
Tommy
Job Details: 11/03/2020
DRYER MAYTAG MED3500FW0 Arrived onsite for dryer not heating. Upon arrival found both element and thermal cutoff were damaged. Replaced both and tested unit tested good. Job Completed.
Near Canyon Lake, TX 78133
Richard
Job Details: 11/03/2020
WASHER WHIRLPOOL WFW9400SW02 "Arrived onsite for the washer not cycling properly. Ran diagnostics and found error code F20 for no water and pressure switch. All functions tested good during testing. Quoted customer for pressure switch, valve, flow meter, actuator. 1
Near Kyle, TX 78640
Robert
Job Details: 11/03/2020
RANGE WHIRLPOOL WFE525S0JZ0 Arrived on job for complaints of spark in rear of unit. Found the terminal block damaged. Replaced terminal block customer will replace power cord.
Near Georgetown, TX 78628
Cliff
Job Details: 11/03/2020
DISHWASHER GE GDF610PGJ2BB Arrived on site to diagnose a dishwasher that will not turn on. Tested unit and found wires broken in user interface wiring harness. Repaired wires and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78738
Brandon
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS04 "Arrived on site to replace door and UI panel, after replacing, unit tested good."
Near Lago Vista, TX 78645
Lou
Job Details: 11/03/2020
WASHER GE GFW450SPM1DG "Arrived on site to inspect washer asking squeaking noises during spin. Upon further inspection, the customer advised the unit will squeak when there’s clothing in it and in the spin cycle. I pulled the unit out far enough to get the top panel off then placed the unit in a rinse/spin cycle and started it. While pulled the unit out, I find it not leveled as it rocked from back left to front right corners. When the unit began to spin, there were no unusual noises being made. When I rocked the unit from back left corner to front right corner, the pedestal/drawer began to make a squeaking noise that the customer identified as the noise they were hearing, I stopped the cycle and put the unit back in its space and put the top panel back on. I lowered the front right leveling leg and tested it by rocking back and forth and the unit did not rock, but the pedestal/drawer continues to make the squeaking noise. I advised the customer of this and advised there’s not anythin
Near New Braunfels, TX 78132
Noah D
Job Details: 11/03/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect oven for low noise during alarms, checked all functions and found no issues. Complete"
Near Austin, TX 78703
Wesley
Job Details: 11/03/2020
DISHWASHER WHIRLPOOL GU2475XTVY1 Arrived onsite and replaced unit valve. Did improve some in fill rate. Also found seized float. Corrected float. Advised customer on repair. UI not needed.
Near Austin, TX 78730
David Z
Job Details: 11/03/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site to install previously diagnosed dispenser flap and motor and icemaker. Installed items and retested. Unit is working as designed, door is sealing.
Near San Marcos, TX 78666
Andrew
Job Details: 11/03/2020
DISHWASHER FRIGIDAIRE FBD2400KW7B "Arrived on site to test unit for not draining. Found unit is working properly but water was coming in from sink because high drain loop was not installed. Installed high drain loop. Tested unit, unit works good. No leaks detected. Job complete."
Near Pflugerville, TX 78660
David S
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for fridge draw not working as designed. I inspected th e2 it and work area. I found the track missing a wheel. I am ordering the right side trqck to complete the repair.; ordrng 1 WPW10346890 (slide)
Near Austin, TX 78754
Scott
Job Details: 11/03/2020
RANGE WHIRLPOOL WFE505W0HS1 "Arrived on site for indicator lights would stay on for couple of days then would shut off . Checked burners ,all elements checked normal . Found burn marks on right front and left rear switches . Job complete ."
Near Pflugerville, TX 78660
David S
Job Details: 11/03/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previous diagnosed parts. I gained access to the freezer evaporator and defrosted it and replaced the evap motor and harness. I gained access to the back of the unit and replaced the power supply board. I tested the unit in test 4 and found it operating as designed. Job complete.
Near Canyon Lake, TX 78132
Andrew
Job Details: 11/03/2020
OVEN WHIRLPOOL WOS72EC0HS00 "Arrived on site to test unit for partial or no display. Found console on but it was randomly entering different functions not selected. Checked connections, all were good. Needing console to fix issue. ; ordrng 1 W11428583 (CONSOLE)"
Near Georgetown, TX 78633
Tyler
Job Details: 11/03/2020
REFRIGERATOR SAMSUNG RF23M8070SR/AA02 Arrived on site for refrigerator needing previously diagnosed icemaker. After installing necessary part I was able to retest unit and verify that it’s not heating the ice tray up and harvesting as designed. Call complete
Near Austin, TX 78747
Luis
Job Details: 11/03/2020
REFRIGERATOR KITCHENAID KRFC604FSS02 "Arrived on site for cooling complaint. Per customer if she power cycles unit,unit will cool well for about a day,checked fresh food temperature on upper shelf temp reading 45 ran diagnostics thermistor reading 36 called tech support unable to reach tech support due to training. Replaced main control and side ui,advised customer to purchase a thermometer probe and place a glass of water in fresh food for 24hrs then check temp for an accurate temperature reading in fresh food."
Near Bastrop, TX 78602
Andy
Job Details: 11/03/2020
WASHER WHIRLPOOL NTW4516FW3 Arrived on site for washer not filling with water. Tested and inspected unit and found all operations to be normal. Spoke with customer on use and care and practice for best performance. No water leaks present at time of service.
Near Georgetown, TX 78626
Jonathan S
Job Details: 11/03/2020
DRYER MAYTAG MDE6200AYW "Arrived on site for dryer making a squealing sound. Performed diagnostics and tested operation to identify sound. Disassembled unit and found the felt no longer on front of drum. Will need to replace felt with high temperature glue. Locator pin 33001872 was broken, does not serve a major purpose on unit. I glued the pice back together and left on top of dryer setting on paper towel to dry and will install on return. ; ordrng 1 WP279368 (HIGH TEMP GLUE) and 1 WP33001807 (SEAL)"
Near Georgetown, TX 78628
Tommy
Job Details: 11/03/2020
MICROWAVE WHIRLPOOL KBMS1454SSS3 Arrived onsite for microwave not heating. Upon arrival found magnetron diode and capacitor needed to be replaced after pulling unit. Job Completed.; ordrng 1 CNOTE (CUSTOMER REQUESTED TO IF THEY CALL BACK )
Near New Braunfels, TX 78132
Noah D
Job Details: 11/03/2020
OVEN KITCHENAID KODE500ESS04 "Arrived on site to inspect oven for not heating past 400, upon inspection and testing oven found the inspector had used a improper tool to measure and all functions of the ovens checked out. Heated to 450. Complete"
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to install previous diagnosed part. Powered unit off at circuit breaker. Removed failed UI and installed new. Powered unit on. Performed diagnostics mode and tested ice maker operation. Found ice had dropped. Ran fill cycle and found ice maker filled. All tested good, no water leaks detected during service."
Near Austin, TX 78752
Matthew
Job Details: 11/03/2020
DRYER WHIRLPOOL WED5620HW1 Arrived onsite for dryer not operating. Upon inspection found wire harness to control UI had loose connections. Recommended harness and power to IU was restored. Tested unit and unit is functioning properly. Job complete
Near Cedar Park, TX 78613
Kayman
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived onsite for refrigerator with handle that fell off or can’t secure handle. Upon arrival I found the handle removed. Customer stated that the installers left it that way. I found the set screws crooked inside the handle. I was able to re secure the screw to almost straight. I was able to secure the screws tightly to the unit. Job complete.
Near Bastrop, TX 78602
Andy
Job Details: 11/03/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived on site for dishwasher not draining. Tested and inspected unit and found failed drain pump. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11497943 (DRAIN PUMP )
Near Pflugerville, TX 78660
David S
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for fridge making a noise. I inspected the unit and work area. The customer played a video of the noise. The noise is coming from the freezer evaporator motor. I inspected the unit and evaporator I found no frost build up. I found the unit in adaptive defrost instead of basic defrost. I spoke to the customer about to two different defrost modes and how in adaptive it will occasionally make that noise. I changed the unit to basic defrost. Job complete. No water leaks detected.
Near Buda, TX 78610
Robert
Job Details: 11/03/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on job for complaints of temperature too warm. Found the refrigerator evaporator covered in ice. ; ordrng 1 W11087438 (motor-evap)
Near Leander, TX 78641
Lou
Job Details: 11/03/2020
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site to inspect ice machine not draining. Upon further inspection, the customer advised the unit would not drain and when it did drain it was making an odd noise and then the power shut off to the unit. I pulled the unit from the cabinets and when I moved the power cord to the pump, the unit came on. I drained the water from the reservoir ad when the external drain pump came on, it began to make a whining noise. I removed and replaced the pump and retested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78736
Kevin
Job Details: 11/03/2020
DRYER MAYTAG MEDC465HW0 "Arrived on site and inspected dryer and found customer is experiencing timed dry cycles not starting. Replaced timer and dryer appears to be working properly now. Also found airflow is restricted and recommended that dryer vent to the exterior of the home be clean/cleared by a service. Took one picture of airflow meter, job complete"
Near Leander, TX 78641
Lou
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site to inspect refrigerator freezer door frozen shut. Upon further inspection, the customer had the unit unplugged I and defrosted and all doors open. Customer advised they saw icicles hanging from the ice maker. I found that one of the ice maker mounts was not secured and the ice maker was not sitting level. Leveled the IM and secured it and tested. Also found the fill tube was up against the ice maker chute. I trimmed some of the fill tube back and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78737
Leonardo
Job Details: 11/03/2020
OVEN WHIRLPOOL GBD307PDB1 Arrived on site to replace blower. Replaced blower test unit and unit test good job complete.
Near Georgetown, TX 78633
Cliff
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM03 Arrived on site to diagnose a refrigerator that is over cooling in the RC. Tested unit and found items placed to far back in unit preventing proper airflow through compartment. Advised homeowner on findings and proper item placement to prevent future issues. No further repairs are needed at this time and no leaks were found at time of service.
Near Lago Vista, TX 78645
Lou
Job Details: 11/03/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to install previously diagnosed and ordered parts. Due to the inlet hose being crimped and the valve not opening fully, I removed and replaced the valve and hose. Also, due to the bottom rack being badly warped, I removed and replaced it and transferred the wheels from the old rack to the new. Tested unit and it is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78758
Scott
Job Details: 11/03/2020
REFRIGERATOR FRIGIDAIRE FRT21LR7ABH "Arrived on site ,replaced valve . Ice maker is now filling and harvesting normally . No water leaks detected at time of service .job complete"
Near Pflugerville, TX 78660
Scott
Job Details: 11/03/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer not heating . Found outlet not having both legs of power . Spoke to customers electrician and explained outlet is dropping leg . Job complete .
Near Buda, TX 78610
Robert
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL MFF2258F Arrived on job for complaints of door not level. Shimmed rear right side of refrigerator floor. Doors now Norma.
Near Georgetown, TX 78626
Tommy
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for refrigerator lights not working. Found top lights inactive due to freezer light failure. Ordering freezer light office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10695459 (LIGHT )