Near Kyle, TX 78640
Robert
Job Details: 11/20/2018
DISHWASHER WHIRLPOOL WDF331PAHS Arrived on job for complaints of no water. Ran diagnostics and no codes and filled to correct level and rantest.
Near Kyle, TX 78640
Robert
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job for complaints of icemaker not working properly. Found the harvest not working. Replaced icemaker and test.
Near Austin, TX 78717
Lou
Job Details: 11/20/2018
DRYER MAYTAG MGDB850YW3 "arrived on site to inspect dryer making squeaking noises. Upon further inspection, I turned the unit on to test and after a few minutes the unit began to squeak loudly. I turned the unit off and unplugged it and opened the unit top and removed the door panel, bulkhead, and drum. I found that all of the rollers and the tension pulley wheel had lots of debris built up on them. The tension pulley had more debris than the rollers. I quoted the customer . The customer agreed to the repair and paid in full. I vacuumed the unit out and I removed and replaced all four rollers, then tension pulley wheel and the belt and put the unit back together and tested. The unit operated as designed. No lint observed at the end of service, job completed."
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/20/2018
MICROWAVE WHIRLPOOL WOC54EC0AS05 Arrive do. Site for door damage. Found outer panel dented causing inter panel to be pulled away from door switch making a intermediate contact. Unit will need new outer door. ; ordrng 1 W10577914 (glass-door)
Near Georgetown, TX 78628
Jonathan
Job Details: 11/20/2018
WASHER KENMORE 110.499626 "Arrived on site to service washer and perform prevented maintenance. Gained access to pump and pump filter . Removed all existening water and cleaned filter. Removed hair and dirt from door bellow. Cleaned inter and outer door. Removed dispenser and cleaned dispenser assembly. Added afresh that customer had on hand and ran ran cleaning cycle. All checks good, no water leaks present. (FL250)
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/20/2018
REFRIGERATOR GE DFE29JSDASS "Arrived on site for bi metal, therm and fan replacement, R&R therm bi metal and fan and tested good, no leaks on site"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site. Customer not available for appt. reschedule with customer for 11/27/18 ; schdld next appmnt for 11/27 TUE !
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site. Customer not available for appt. reschedule with customer for 11/27/18 ; schdld next appmnt for 11/27 TUE !
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site. Customer not available for appt. reschedule with customer for 11/27/18 ; schdld next appmnt for 11/27 TUE !
Near Austin, TX 78717
Lou
Job Details: 11/20/2018
WASHER MAYTAG MVWX655DW1 "arrived on site to inspect washer main buzzing sound and not working. Upon further inspection, i plugged the unit in and after the control reset, the unit began to make a loud buzzing sound. I found water in the tub as well. I held the start button or approximately five seconds to clear the control ad the buzzing stopped. I placed the in unit in diagnostics and checked error codes and F9E1–long drain appeared. I cleared the code and placed the unit in manual test mode and attempted to turn the drain pump on but as soon as I did, the buzzing noise came back. Using my wet vac, I vacuumed the water out of the unit and removed the drain pump to find a nail wedged inside the drain pump. I also found that one of the impellers was broken. I replace the drain pump and tested the unit and it operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/20/2018
RANGE WHIRLPOOL WFG515S0EB0 "Arrived on site for unit heating than not hating back up. Found spark mod failing. R&R module and tested good, no gas leak on site Spark mod
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/20/2018
DRYER WHIRLPOOL WED9200SQ0 "Arrived on sote for dryer not powering on, tested outlet, outlet is only giving 120v and missing 120v. Advised customer to contact electrician"
Near Georgetown, TX 78628
James
Job Details: 11/20/2018
RANGE MAYTAG MER6755AAS Arrived on site and tested operation. Found left rear burner has failed. Customer paid in full at time of service. ; ordrng 1 W10823711 (LEFT REAR ELEMENT)
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/20/2018
COOKTOP WHIRLPOOL WCG97US0DS00 Arrived on site for dented/rusted cook top. R&R cook top and tested good. No leaks on site
Near Cedar Park, TX 78613
Lou
Job Details: 11/20/2018
DISHWASHER GE GSD3300N20BB "arrived on site to inspect dishwasher not draining. Upon further inspection, I found water in the tub of the unit. I attempted to drain the water by turning the dial until the unit was to drain, but the unit did not drain. The pump/motor assembly was recently replaced and the drain solenoid is operating properly. I removed the drain hose at the disposal and found it to be full of debris. I am ordering a pump/motor assembly, chamber collection, drain hose, sump inlet, and hose chamber and a CNOTE—AUTHO. I scheduled return service for 11/28/18. No water leaks observed during service.; ordrng 1 CNOTE (AUTHO) and 1 WD12X10245 (chamber collection) and 1 WD18X10039 (sump inlet) and 1 WD24X10014 (hose,drain) and 1 WD24X10041 (hose chamber.) and 1 WD26X10051 (mechanism s/s asm)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/20/2018
REFRIGERATOR KITCHENAID KRFF707ESS00 "Arrived on site. Checked for no cool issues. Found evaporator frosted over. Replaced evaporator harness with thermistor, All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/20/2018
REFRIGERATOR KITCHENAID KRFF707ESS00 "Arrived on site. Checked for no cool issues. Found evaporator frosted over. Replaced evaporator harness with thermistor, All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/20/2018
REFRIGERATOR KITCHENAID KRFF707ESS00 "Arrived on site. Checked for no cool issues. Found evaporator frosted over. Replaced evaporator harness with thermistor, All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/20/2018
WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leaking issues. Call tech-support and they are recommending replacing the water valve. Replaced water valve assembly and test, all functions tested OK. No leaks present. Job completeFile#7723482612"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/20/2018
WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leaking issues. Call tech-support and they are recommending replacing the water valve. Replaced water valve assembly and test, all functions tested OK. No leaks present. Job completeFile#7723482612"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/20/2018
WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leaking issues. Call tech-support and they are recommending replacing the water valve. Replaced water valve assembly and test, all functions tested OK. No leaks present. Job completeFile#7723482612"
Near Georgetown, TX 78628
James
Job Details: 11/20/2018
DISHWASHER JENN-AIR JDB9000CWP3 Arrived on site and tested operation. Found upper right rail has fallen apart. Installed new rail and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Austin, TX 78717
Lou
Job Details: 11/20/2018
WASHER WHIRLPOOL WTW7000DW0 "arrived on site to inspect washer not stopping when opening the lid. Upon further inspection, customer advised that there is not enough water in the load and the clothes were not getting clean. I advised the customer that the clothes would not get fully submerged and depending on how much clothing there was in the tub, would determine how much water would go into the tub as well due to sensing. I placed the unit in diagnostics and tested with no error codes in the beginning and the unit operated as designed with no error codes at the end. We started a load on normal wash and the unit operated as designed. The unit dispensed water into the tub then agitated as it sensed. Then stopped and added more water and began agitation/sensing again. The unit then stopped again and added more water then began to wash as designed. I advised the customer that the water level was correct for this load. I contacted Techline and spoke to Dave and explained the situation and
Near Austin, TX 78717
Lou
Job Details: 11/20/2018
REFRIGERATOR GE GSS25WSTMSS "arrived on site to inspect refrigerator water dispenser dispensing water crooked. Upon further inspection, I found that the water dispensing tube was turned to the left approximately 1/8 of an inch. Using my Phillips screwdriver and my heat gun, I reshaped the tube correcting it to the right until it was pointing straight forward. I tested the dispenser and it dispensed water straight as designed. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Robert
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Customer declined service will call Whirlpool for warranty, called office to confirm dispatched as out of warranty."
Near Georgetown, TX 78628
Lou
Job Details: 11/20/2018
WASHER WHIRLPOOL WTW8040DW3 "arrived on site to inspect washer leaking water into the tub while not in use. Upon further inspection, I found that there was a continuous stream of water running into the tub through the valve. I removed the hoses and found debris inside the hoses. I removed and replaced the inlet valve and tested and unit operates as designed. No water leaks observed during service, job completed."
Near Austin, TX 78753
Joseph C.
Job Details: 11/19/2018
DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site for “leaking water from bottom of door” complaint. Inspected unit and found upper spraybar broken off of manifold. Ordering new spraybar and manifold. No other leaks detected, at time of service. Return for repairs on 11/26.; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10340683 (manifold)"
Near Austin, TX 78731
Paul
Job Details: 11/19/2018
DISHWASHER JENN-AIR JDB1250AWS "Arrived onsite for the dishwasher that is shocking at the keypad, makes loud noises, and the touchpad will not respond on all the selections. I found only three selections working on the control panel. The start button will not respond so I couldn’t run the unit. Ms stated it would not turn off when running a normal cycle. I explained to ms that this could be a control issue or the heater could be bad. Ms stated she thought the unit was making the loud noises the entire time the machine was running so I explained this was probably the wash pump. Ordering the heater, OWI, and the pump seal kit. ; ordrng 1 6-920225 (WASH MOTOR SEAL KIT) and 1 W10283681 (HEATER) and 1 WPW10120019 (SENSOR)"
Near Austin, TX 78757
Joseph C.
Job Details: 11/19/2018
DRYER MAGIC CHEF MCSDRY1S "Arrived on site for “noisy operation and will not dry” complaint. Inspected unit and found blower wheel worn out, on drum mounting shaft. Timer is faulty, as well. Not able to access parts breakdown, to order parts. Office has been notified of situation.; O-emld tckt"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/19/2018
COOKTOP JENN-AIR JES9800BAB Arrived on site. Replaced RF element and still have issues with light not coming on. Will need light that goes onto element it’s self. Took pictures on SD-QuickPic. Part research office to reschedule; ordrng 1 CNOTES (CNOTES )
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/19/2018
COOKTOP JENN-AIR JES9800BAB Arrived on site. Replaced RF element and still have issues with light not coming on. Will need light that goes onto element it’s self. Took pictures on SD-QuickPic. Part research office to reschedule; ordrng 1 CNOTES (CNOTES )
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/19/2018
COOKTOP JENN-AIR JES9800BAB Arrived on site. Replaced RF element and still have issues with light not coming on. Will need light that goes onto element it’s self. Took pictures on SD-QuickPic. Part research office to reschedule; ordrng 1 CNOTES (CNOTES )
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/19/2018
REFRIGERATOR GE PSS26LSRCSS "Arrived on site. Check for dispenser issues. Found unit shuts off when trying to get water or ice. Found Switch for dispenser sticking and also display not reacting. Will need display, switch and main board to repair unit.; ordrng 1 WR23X10783 (switch) and 1 WR55X10415 (interface disp asm b)"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/19/2018
REFRIGERATOR GE PSS26LSRCSS "Arrived on site. Check for dispenser issues. Found unit shuts off when trying to get water or ice. Found Switch for dispenser sticking and also display not reacting. Will need display, switch and main board to repair unit.; ordrng 1 WR23X10783 (switch) and 1 WR55X10415 (interface disp asm b)"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/19/2018
REFRIGERATOR GE PSS26LSRCSS "Arrived on site. Check for dispenser issues. Found unit shuts off when trying to get water or ice. Found Switch for dispenser sticking and also display not reacting. Will need display, switch and main board to repair unit.; ordrng 1 WR23X10783 (switch) and 1 WR55X10415 (interface disp asm b)"
Near Austin, TX 78747
Kevin
Job Details: 11/19/2018
OVEN MAGIC CHEF 31001PAW "Arrived on site and inspected oven and found take igniter turns off and gas is entering oven but it does not ignite for an extended period. When gas does ignite it is uncontrolled. Continued use of this of them due to age is not safe and operating oven is not recommended. Operation might be corrected by replacing burner, but due to age of oven it is unavailable to order, job complete.; ordrng 1 74002434 (BURNER)"
Near Austin, TX 78738
Brandon
Job Details: 11/19/2018
RANGE KITCHENAID KDRU783VSS03 "Arrived on site for customer complaint of oven giving error code, found faulty appliance manager and possible door latch. Ordering control and latch, control is coved under parts warranty.ordrng 1 W10852103 (cntrl-elec) and 1 W11029221 (latch-door)"
Near Austin, TX 78736
Brandon
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for customer complaint of unit not producing ice. Found ice maker mold did not have water in mold, I entered diagnostic mode, unit filled with water. Found optics to be good, found E5 error code indicating ice mold thermistor to be bad. Ordering ice maker and control board. ; ordrng 1 W10811363 (cntrl-elec) and 1 W11188383 (ICE MAKER)"
Near Austin, TX 78757
Joseph C.
Job Details: 11/19/2018
DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for “dishes not drying” complaint. Inspected and tested unit. Unit performed as designed. Tenant had not followed instructions, by using rinse aid. Reiterated need for rinse aid and for getting water hot at sink for better wash. Also, most plastic items will not dry, due to thermal nature of polymer structures. No leaks detected, at time of service."
Near , TX 78634
Wesley
Job Details: 11/19/2018
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site and found unit not igniting big burners very well. Ordering most recent cap kit per techline and shipping d2c; ordrng 1 WPW10183375 (cap-burner)
Near Austin, TX 78732
Cliff
Job Details: 11/19/2018
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to replace circulation pump for dishwasher. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78757
Joseph C.
Job Details: 11/19/2018
MICROWAVE GE JE1640WA001 "Arrived on site for “lights come on, but will not power up” complaint. Inspected unit and found broken and worn door switches. Removed and replaced broken door switches. Reinstalled and tested unit. Unit is performing as designed."
Near Austin, TX 78757
Joseph C.
Job Details: 11/19/2018
RANGE WHIRLPOOL WFG361LVD0 "Arrived on site for “right rear burner not lighting and oven not heating”complaint. Inspected unit and found burner cap crooked. Straightened cap. Inspected oven and found burner bar loose and not providing adequate ground. Tightened burner bar screws. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78729
Joseph C.
Job Details: 11/19/2018
WASHER MAYTAG MVWC200XW2 "Arrived on site for “unit does not spin after wash” complaint. Inspected unit and found loose pressure hose to pressure switch. Reattached hose to switch. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/19/2018
RANGE MAYTAG MER8800FZ1 "Arrived on site. Check for cooktop issues. Found cooktop cracked and is not covered under warranty. Part.179.11 co210 169.99. Replaced cooktop, all functions tested OK.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/19/2018
RANGE MAYTAG MER8800FZ1 "Arrived on site. Check for cooktop issues. Found cooktop cracked and is not covered under warranty. Part.179.11 co210 169.99. Replaced cooktop, all functions tested OK.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/19/2018
RANGE MAYTAG MER8800FZ1 "Arrived on site. Check for cooktop issues. Found cooktop cracked and is not covered under warranty. Part.179.11 co210 169.99. Replaced cooktop, all functions tested OK.
Near Hutto, TX 78634
Wesley
Job Details: 11/19/2018
WASHER WHIRLPOOL WTW7000DW3 Arrived on site for repeat symptom of not finishing cycle and throwing pressure system fault. Cleared hose and discovered needs control as symptom persists. ; ordrng 1 W10625688 (cntrl-elec)
Near Georgetown, TX 78628
James
Job Details: 11/19/2018
REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site and installed new evaporator co
Near Spring Branch, TX 78070
Diego G.
Job Details: 11/19/2018
DRYER MAYTAG MEDB725BW0 "Arrived on site. Replaced motor, housing, blower wheel, blower pulley and sound pads. Still same issue parade in vibration throughout unit. Called tech line for extended warranty and they said they will get with customer within three days for resolution.Job complete"
Near Spring Branch, TX 78070
Diego G.
Job Details: 11/19/2018
DRYER MAYTAG MEDB725BW0 "Arrived on site. Replaced motor, housing, blower wheel, blower pulley and sound pads. Still same issue parade in vibration throughout unit. Called tech line for extended warranty and they said they will get with customer within three days for resolution.Job complete"
Near Spring Branch, TX 78070
Diego G.
Job Details: 11/19/2018
DRYER MAYTAG MEDB725BW0 "Arrived on site. Replaced motor, housing, blower wheel, blower pulley and sound pads. Still same issue parade in vibration throughout unit. Called tech line for extended warranty and they said they will get with customer within three days for resolution.Job complete"
Near Georgetown, TX 78626
Jonathan
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRS315SDHB00 "Arrived on site for refrigerator ice maker not making enough ice. Measured temperature in FC at 6° and RC at 39°. Removed ice bucket and found busted and taped to repair(see SD-QUICKPIC). Advanced ice maker cycle and measured water fill at 2 ounces. Called whirlpool tech support and spoke with Ed. Tested freezer thermistor and within range. Got disconnected with Ed and call was directed to survey. Called again and spoke with Butch ( SR7723464567). Went over results with Butch and he stated to replace UI. Schedule return for the Friday the 26th, due to customer availability.; ordrng 1 W11203289 (UI) and 1 WPW10558423 (ICE CONTAINER )"
Near Buda, TX 78610
Kevin
Job Details: 11/19/2018
OVEN GE JGB915BEF2BB "Arrived on site and found igniter is burned out, after replacing igniter of function has returned two of them. Took one picture of igniter on and take burner lit, job complete"
Near Austin, TX 78747
Kevin
Job Details: 11/19/2018
WASHER WHIRLPOOL WTW5600XW0 "arrived on site and inspected washer and sound it will not be in a cycle, recommended replacing control morning and after replacement of function has returned and washer has completed calibration cycle and automatic test cycle. No water leaks from connections at time of service, job complete
Near Austin, TX 78746
Kevin
Job Details: 11/19/2018
WASHER WHIRLPOOL WFW95HEDW0 "Arrived on site and found customer is experiencing a sour aroma from washing machine, inspected drain hose connection, inspected drain pump and catch, and bellow and found evidence of soap buildup but no clothing or foreign items. Recommended washer magic to customer. Also found hot water line is tripping at both attachment to washer and attachment to water source. Recommended that this be replaced. Last hot water off and washer and dryer pulled out of alcove for ease of replacement, collected service fee, job complete."
Near Austin, TX 78746
Kevin
Job Details: 11/19/2018
COOKTOP WHIRLPOOL KECC667BSS01 "Arrived on site and found cooktop glass edges are flaking and are getting sharp. Replaced cooktop surface and insured all functions are correct, job complete"
Near Austin, TX 78733
Kevin
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL ED5RHEXNL02 "Arrived on site and inspected refrigerator and found filter housing is leaking, after replacing housing leaking has stopped and recommended that customer get a new water filter. No water leaks from connections at time of service, job complete."
Near Maxwell, TX 78656
Brandon
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for customer complaint of no ice dispensing, I found auger motor was stuck/frozen, I unfroze the motor, unit tested good."
Near Kyle, TX 78640
Brandon
Job Details: 11/19/2018
DISHWASHER MAYTAG MDB4949SDM3 "Arrived on site for customer complaint of leak, found leak coming from float assembly gasket, I removed and repaired unit and cleaned surface of inner tub where gasket meets tub, unit tested good. Collected payment on cc.
Near Austin, TX 78732
Cliff
Job Details: 11/19/2018
MICROWAVE KITCHENAID KBMS1454SSS1 Arrived on site to diagnose a microwave with a interior light that is not operating. Found bad interior light bulb and unit causing unit not operate. Label will need to be replaced to complete repairs. Return date is set for 11/26/18.; ordrng 1 WPW10440740 (lmp-basles)
Near Austin, TX 78734
Brandon
Job Details: 11/19/2018
RANGE KITCHENAID KGCU467VSS01 Arrived on site to replace spark module for front right burner. I replaced spark module unit tested good. I collected balance on check
Near Austin, TX 78738
Brandon
Job Details: 11/19/2018
OVEN GE JT950S0A1SS "Arrived on site for customer complaint of loud noise during and after use. Found top cooling fan was bad, I replaced cooling fan unit tested good."
Near Austin, TX 78744
Leonardo
Job Details: 11/19/2018
VENTHOOD UNKNOWN UXT3030ADB2 Arrived on site to test unit for unit not working. Test unit and unit working as designed at this time. Fan working and light working job complete
Near Georgetown, TX 78633
Cliff
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL MSB27C2XAM00 Arrived on site to diagnose a refrigerator that is not producing ice. Replaced waterline for leaking valves and found loose wire for water valve icemaker connection near compressor. Rewired connector and tested unit. Found all is functioning properly at this time and no other parts are components are needed. No leaks were found at time of service.
Near New Braunfels, TX 78130
Robert
Job Details: 11/19/2018
DRYER AMANA NED7500VW1 Arrived on job for complaints of noise. Tension pulley has bad bearing. Also door not closing tight cracked glass affecting air flow will need door replacement ; ordrng 1 W10180090 (FRONT GLASS) and 1 W10180093 (window) and 1 W10837240 (bracket)
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/19/2018
WASHER GE GFWH1200H0WW Arrived on site or unit not cycling properly. The new control board is sensing water pressure in the tub and turning the drain pump on when the washer is not even on. I also found while testing the unit it just randomly unlock and then relock and restart the cycle without me telling it to do that. I am ordering a new control again and I’m asking for a walk just in case I need it. ; ordrng 1 2MANJOB and 1 WH10X20821 (DOOR LOCK) and 1 WH12X20814 (UI)
Near Round Rock, TX 78665
Wesley
Job Details: 11/19/2018
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site and advised customer on findings. Unit no error codes and operating as designed with proper heating. Customer dissatisfied with unit design. Customer expressed desire to find a better product with better heat dry performance, customer is currently abiding by best use and care standards."
Near Round Rock, TX 78665
Wesley
Job Details: 11/19/2018
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site and installed pump. Unit is now operating as designed all checks good.
Near Round Rock, TX 78665
Wesley
Job Details: 11/19/2018
MICROWAVE WHIRLPOOL WMH32519FB0 Arrived on site and found lighting relay stuck open. Repaired by replacing control. All checks good.
Near Round Rock, TX 78665
Wesley
Job Details: 11/19/2018
MICROWAVE WHIRLPOOL WMH31017AS3 "Arrived on site find symptoms of control failure like no interior light and blinking display and clicking relay when counting down, but otherwise no system function. Removed power at breaker and replaced control. Exact same symptoms. Found plug seized to outlet and electrical burn marks. See pic. Advising that further repair effort must follow electrical service."
Near Round Rock, TX 78664
Wesley
Job Details: 11/19/2018
RANGE WHIRLPOOL WCG97US0DS00 Arrived on site and found same symptom and concern. Orang flame. Explained to customer that color of flame does not indicate safety. All flame is safe. Orange flame indicates hi humidity in room.
Near Austin, TX 78738
Brandon
Job Details: 11/19/2018
MICROWAVE JENN-AIR JMC2430DS01 "Arrived on site for customer complaint of unit not powering on, found loose wire connection at UIB, I reattached loose wire harness, unit tested good."
Near Austin, TX 78732
Luis
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for no cool. Removed fresh food evaporator cover found oil on manufacture weld joint from copper to aluminum. Diagnosed leak in fresh food evaporator. Removed evaporator, compressor and filter drier,installed new evaporator, compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. CNOTE ; ordrng 1 CNOTE (TRY FOR DOUBLE LABOR SINCE EVAP AND COMPRESSOR AND TO BE REPLACED)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/19/2018
REFRIGERATOR KITCHENAID KBSN608ESS01 "Arrived on site for customer complaint of lights not working in both compartments. Found faulty module in freezer as well as in fresh food section. I replaced both modules, unit tested good."
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/19/2018
MICROWAVE WHIRLPOOL WMC30516AS "Arrived on site for customer complaint of microwave not heating, found bad magnetron, I was going to order mag, cap, and diode, but this unit has a full replacement warranty for the first year. Customer is having the unit replaced"
Near Round Rock, TX 78681
Jonathan
Job Details: 11/19/2018
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for dishwasher leaking. Inspected work area and pointed out to customer that cabinet has minor markings. Found unit falls under service pointer W11296667. Pulled unit on to floor protector . Removed upper tracks and installed new . Reinstalled unit and had customer inspect insulation. Performed diagnostics mode, error code 5-1 door was not close with 5 seconds of press start. Tested hot temperatures at end of cycle. All checks good, no water leaks present at time of service."
Near Georgetown, TX 78628
Jonathan
Job Details: 11/19/2018
COOKTOP WHIRLPOOL W5CE3024XB00 "Arrived on site for cooktop left rear burner not heating. Per diagnostics and gained access to switch and element. Tested element and switch. Found switch opened in close position. Removed failed switch and installed new. Tested operating, all tested good."
Near Austin, TX 78737
Leonardo
Job Details: 11/19/2018
MICROWAVE KITCHENAID KBHS109BSS00 arrived on site to replace panel. Replaced panel test unit and found found unit still giving error code. Test fuse and found bad fuse. Calle techline and techline said to replace harness. Ordering new Communication harness W10426471 switch harness W11033422 File#7723465789. Office to reschedule ; ordrng 1 W10426471 (COMMUNICATION HARNESS ) and 1 W11033422 (SWITCH HARNESS)
Near Georgetown, TX 78628
Jonathan
Job Details: 11/19/2018
COOKTOP WHIRLPOOL GJC3055RS03 Arrived on site for front left burner not working. Gained access to burner and checked resistance. Found element opened due to normal wear and tear. Replaced burner and tested. All tested good.
Near Austin, TX 78732
Cliff
Job Details: 11/19/2018
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to diagnose a dishwasher that is not washing properly. Tested unit and found circulation motor locked up causing unit not to run. Replaced circulation pump assembly and tested unit. Found all is functioning properly at this time.
Near Liberty Hill, TX 78642
Jerry C.
Job Details: 11/19/2018
DRYER MAYTAG MEDB835DW4 "MEDB835DW4 Arrived to inspect noise. The unit would intermittently squeal at startup, especially when the unit is beginning or ending heating. The unit will require the tensioner bracket and the repair kit will be reverse flowed. No lint within chassis. The customer will need after 1 pm for return service. ; ordrng 1 CNOTES (AFTER 1 PM, EARLY AFTERNOON PLEASE) and 1 W10837240 (bracket)"
Near Austin, TX 78732
Cliff
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site to diagnose a refrigerator that is not cooling properly. Found the pantry control not operating due to shorted wiring and freezer evaporator fan motor not operating due to shorted motor. Repaired wiring and replace motor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service. No labor charges due to homeowner and only cost of fan motor due today.
Near Burnet, TX 78611
Jerry C.
Job Details: 11/19/2018
RANGE KITCHENAID KSEG950ESS1 KSEG950ESS1 Arrived to instal panel. I found the replacement was damaged during shipping and will require reordering. Office to have tech GC inspect part prior to scheduling return service. ; ordrng 1 W10915815 (panl-cntrl)
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/19/2018
WASHER GE GFWH1200H0WW Arrived on site or unit prematurely shutting off. Removed and replaced failed control board. Programmed per model number and tested. Unit is now working properly and all water connections are dry.
Near Jarrell, TX 76537
Steve C.
Job Details: 11/19/2018
WASHER GE GTWN4250D0WS "Arrived on site to replace the valve, sensor, and funnel per previous tech. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service."
Near Jarrell, TX 76537
Steve C.
Job Details: 11/19/2018
RANGE WHIRLPOOL WFE714HLAS0 Arrived on site for the unit takes too long to reach temperature. Tested the unit and found the bake element has shorted. Replaced the part and tested the unit. Unit works properly and job complete.
Near Belton, TX 76513
Steve C.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived on site for the unit is making a clunking noise when opening the freezer door. Tested the unit and found the cover underneath was hitting the wire harness. Readjusted the harness and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/19/2018
DRYER WHIRLPOOL WED75HEFW1 Arrived onsite for customer complaint of dryer hard to start. Ran diagnostics and found error code F2E1 (UI Stuck Button). Removed top and found UI wiring loose at control. Secured wiring harness and clear error code. Unit now starts with no issues. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Hutto, TX 78634
Wesley
Job Details: 11/19/2018
WASHER MAYTAG MVWC416FW0 Arrived on site and installed new agitator because old agitator had broken off.
Near Austin, TX 78737
Luis
Job Details: 11/19/2018
REFRIGERATOR GE PSS26PSWCSS Arrived on site for water leaking in fresh food found drain trough completely rusted causing water not to drain correctly in trough found insulation blocks on side of evaporator not sealing correctly and return vent bowed out causing freezing air to leak into fresh food and forming ice which is also leaking g on floor due to no part availability and liner bowed unit unrepiarable; ordrng 1 CNOTE (PICTURE OF ADDITIONAL PART ON SD QUICK PIC) and 1 WR17X11843 (DRAIN TROUGH)
Near Robinson Ranch, TX 78729
Joseph C.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for “noisy operation” complaint. Inspected unit and could find no specific points, where sounds were being generated. Adjusted front wheels of unit. No leaks detected, at time of service."
Near New Braunfels, TX 78130
Robert
Job Details: 11/19/2018
DRYER MAYTAG MEDX655DW Arrived on job for complaints of not drying found blower not air flow low check wheel and found it to be loose tightened wheel and test. Operation normal also recommended customer get vent cleaned it’s men over 3 years with no service.
Near Canyon Lake, TX 78130
Robert
Job Details: 11/19/2018
MICROWAVE WHIRLPOOL WOC54EC0HS00 Arrived on job to replace glass door and handle on microwave. After replacement of parts test operation.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/19/2018
REFRIGERATOR KITCHENAID KRSF505ESS00 Arrived on site for no cool condition. Found that the three-way refrigerant valve was not working properly. Replaced the valve and the filter dryer and tested unit. I watched the fresh food evaporator work properly and then the unit switched to the freezer evaporator and it worked properly and then I watched the unit switch back again to the fresh food evaporator which again frosted properly. I’ll water connections were dry.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/19/2018
WASHER MAYTAG MVWC416FW0 "Arrived on site or no operation and no fill. Tested unit to find it in operable. Enter diagnostics mode and used calibration mode to re-calibrate the main control. After calibrating the control, all functions were operating properly. Also all water connection for dry."
Near Austin, TX 78745
Kevin
Job Details: 11/19/2018
OVEN WHIRLPOOL RS696PXEB2 "Arrived on site and found oven control panel will not adjust temperature, no temperature over 350 can be entered. Control board and control panel would be needed to correct operation and both our showing as no longer available, Will turn over to HHS, job complete.; ordrng 1 4451231 (CONTROL PANEL) and 1 4452240 (microcomputer)"
Near Austin, TX 78731
Paul
Job Details: 11/19/2018
DISHWASHER KITCHENAID KUDE70FXSS0 "Arrived onsite for the dishwasher that will not complete a cycle. I ran diagnostics and found F6E6, F6E3, F6E1, & F8E2 stored error codes. The overflow switch, fill valve and diverter disc all checked good. The machine completed the cycle and worked as designed. Ms stated they were using the Finish Powerball pods but were cleaning there dishes completely off. I went over detergent use and types with the customer. The unit is installed on a wall light switch and ms stated she flips the switch off and on to get the panel to come back on when this happens. I advised ms to get the wall switch looked at and possibly replaced. There were no water leaks present at the time of service. Call complete."
Near Austin, TX 78731
Paul
Job Details: 11/19/2018
OVEN WHIRLPOOL KEBS207DBL7 Arrived onsite for the oven that displays an F2E6 error. I found the button selections on the console beeping when pressed but the display is out. I had 24VAC to the control but no display on the panel. The unit needs the console replaced and it has been discontinued.
Near Kyle, TX 78640
Kevin
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site and inspected refrigerator and found ice bin Auger is damaged Will need to bring back a new bin and add spacers to push auger fork forward. No water leaks from connections at time of service.; ordrng 1 W10465946 (spacer) and 1 W11185686 (ICE BIN )