Near Dripping Springs, TX 78620
Andrew
Job Details: 12/22/2020
ICE MACHINE WHIRLPOOL KUIX505ESS1 "Arrived on site to replace parts from previous diagnosis. Replaced water pan, drain tube, and drain pump. Tested unit, unit works good. No leaks detected at time of service. Advised customer to run unit in clean mode. Job complete."
Near Austin, TX 78758
David Z
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to install refrigerator door to resolve icemaker issue. Installed new door and retested. All is now working as designed. Call complete.
Near Lago Vista, TX 78645
Lou
Job Details: 12/22/2020
DISHWASHER GE GLD5604V00BB "Arrived on site to inspect dishwasher not starting up after opening the door. Upon further inspection, I found the unit full of dirty water and the 1, 2, 3,& 6 lights flashing on the console and every so often, the unit would beep. I cycled power to the unit and it continued to not operate. I remove the inner door panel and inspected the door switches and found the door switch plunger was not being held in place and when the latch made contact with the plunger, the bottom of the plunger would slip out of place and not engage the switches. I found the plunger mount was damaged. I am ordering the escutcheon assembly and CNOTE-AUTHORIZATION for the escutcheon, interlock switch, latch and main control. Removed water from the unit. Office to schedule return service.; ordrng 1 WD34X11784 (escutcheon ASSEMBLY)"
Near Cedar Park, TX 78613
Wesley
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL KDPM604KPS0 Arrived onsite for noise complaint and advised customer on design of unit. Insulation in place. Unit is operating quietly. All checks good.
Near Austin, TX 78758
David Z
Job Details: 12/22/2020
DRYER WHIRLPOOL MEDX655DW1 "Arrived on site to diagnose dryer not heating. Ran unit and found no heat at all, but unit is tumbling. Found timer was sticking, and when it’d pea advance still isn’t heating. Replaced control board and timer and retested. Unit is now advancing and heating properly. Call complete."
Near San Marcos, TX 78666
Andrew
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL KRFC302ESS02 Arrived on site to test unit for not making ice. Found ice maker not responding to diagnostics. New ice maker was not responding either. Verified ice makers were receiving proper voltage. Ice maker I was sent with is faulty. Needing new ice maker. Customer also complained of upper right drawer sticking. Found brackets were really rough. No ice was present on rails. Needing new rails as well. Office to reschedule.; ordrng 1 W10163084 (bracket) and 1 W10163087 (bracket) and 1 WPW10170836 (glide) and 1 Wpw10715709 (icemaker)
Near Austin, TX 78704
Jacob
Job Details: 12/22/2020
OVEN WHIRLPOOL KOST100ESS03 Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. Light flicker is gone. No issues at this time. Job complete
Near Austin, TX 78759
David Z
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL KDPE334GPS0 "Arrived on site to install previously diagnosed parts to resolve dishwasher not powering on, and latch error. Replaced latch, Ui and control. Retested unit and verified proper function several times. Call complete."
Near Copperas Cove, TX 76522
Al
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL ED5VHEXVB03 Arrived to inspect unit hissing and dripping water from underneath.Inspected the unit and discovered the hissing noises were from the natural defrost cycle of the unit.I inspected the drain pan and drip pan.Neither showed any signs of damage.Unit condenser coils in front were matted with dog hair and debris.Water filter needs to be changed No leaks detected Job completed
Near Austin, TX 78724
Luis
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site for breaker tripping. Connected cord to dedicated outlet,ran diagnostics for compressor,fans and defrost cycle breaker would not trip,called tech support per. With unit connected to gfi circuit unit doesnt trip per tech support gfi circuit is more sensitive and if it was an issue with the unit itself it would trip the gfi circuit. Replaced power cord assemblySR#7729417858"
Near Cedar Park, TX 78613
Scott
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived on site for dishwasher flashing drain code . Removed drain motor . Found clip had broken off impeller . Removed both pieces of clip. Reinstalled drain motor . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete .
Near Austin, TX 78749
Luis
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS00 Arrived on site for damaged icemaker. Found icemaker flex tray warped and broken from motor. Installed a new icemaker ran diagnostics icemaker passed harvest ran fill test passed.
Near Dripping Springs, TX 78620
Andrew
Job Details: 12/22/2020
OVEN WHIRLPOOL WOD51EC0HS02 Arrived on site for unit not heating past 200. Found error code F8E1. Lower blower would not turn on in low speed mode it just hums. Needing lower blower to fix issue. Both upper and lower bake and broil elements tested good. Office to reschedule.; ordrng 1 W11248652 (blower) and 1 W11261167 (cntrl-elec)
Near Austin, TX 78746
Kevin
Job Details: 12/22/2020
OVEN WHIRLPOOL WOD51EC7HS01 "Arrived on site and found display is showing error code F3E0, took one picture. Accessed control boards and confirmed temperature sensors are both reading 1080 K. Per tech sheet replaced both control boards. After reassembling ovens error code was not re-generated, job complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 12/22/2020
WASHER AMANA NFW5800HW0 "Arrived on site to inspect washer for clicking noises, upon inspection found the ACU clicking to start the main relay. Will need ACU to fix relay. Office to reschedule ; ordrng 1 W11322878 (ACU)"
Near Austin, TX 78702
Matthew
Job Details: 12/22/2020
RANGE KITCHENAID KFGD500ESS04 "Arrived onsite for range burners not igniting. Upon inspection found control needed confirmation of power and valve position. Once cleared power was restored to unit and all valves and bake sections were tested. All passed, unit is functioning properly. Job complete"
Near Meadowlakes, TX 78654
Cliff
Job Details: 12/22/2020
WASHER WHIRLPOOL WTW8500DC2 Arrived on site to diagnose a washer that is making abnormal noise. Found gearcase squealing at start of spin cycle.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 12/22/2020
RANGE WHIRLPOOL GY397LXUS Arrived on site to diagnose a range that will not bake. Found faulty user interface. Membrane switch which will need to be replaced to complete repairs. Office to set return appointment due to part availability.; ordrng 1 WPW10207928 (swtch-memb)
Near Kyle, TX 78640
Richard
Job Details: 12/22/2020
REFRIGERATOR GE GSE25GSHJCSS "Arrived onsite for the refrigerator freezer section freezing up. Replaced defrost heater, bi metal and temp thermistors and refrigerator is cooling down. Complete"
Near Austin, TX 78726
Scott
Job Details: 12/22/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site ,replaced main control, ,dispenser control, door control , as well as switch in ice paddle . Set unit to 8hr defrost cycle . All checked normal. No water leaks detected at time of service. Job complete ."
Near Cedar Park, TX 78613
Wesley
Job Details: 12/22/2020
REFRIGERATOR KITCHENAID KFIV29PCMS00 "Arrived onsite and repaired unit by defrosting and replacing evap motor and cover, all checks good."
Near Temple, TX 76502
Tyler
Job Details: 12/22/2020
RANGE MAYTAG MER8700DS1 Arrived on site for rains not heating properly. Upon arrival I found that there are no error codes indicating a hardware or software failure but after inspecting the baked and boiled elements I found out the bacon it was completely blown up and shattered inside the cavity of the oven. need w10779716 bake element
Near Temple, TX 76502
Jonathan M
Job Details: 12/22/2020
WASHER WHIRLPOOL WFW85HEFC1 "Arrived on site for a washing machine that’s not draining out properly. Inspected unit and work area. Placed in in-service diagnostics and found an F8 E3 (overflow condition), F9 E1 (long drain), and F3 E1 (pressure system fault) error codes. Ran unit through normal cycle and unit seem to be working as designed. Did notice water leaking into the unit from one of the water valves causing water to pool inside the drum even when the unit was not calling for water. Unit will need a new inlet water valve for repair. Unit seem to be draining out properly with no issues. Will return with drain pump, control, pressure switch, and inlet water valve just in case. ; ordrng 1 W10599356 (water inlet valve)"
Near Austin, TX 78751
Matthew
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL MBL2258XES5 Arrived onsite for refrigerator ice maker not operating. Upon inspection found valve and ice maker are shorted. Replaced valve and ice maker. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Belton, TX 76513
Tyler
Job Details: 12/22/2020
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for a washer that customer stated was giving an F3E1 area code upon arrival. Upon entering diagnostics I found that there was an f3e1 code stored and reset it. Upon further inspection I found that during a test cycle the unit functioned as designed with no issues. I then checked the air trap,pressure hose, as well as drain pump and pressure switch but found no leaks or obstructions. I then checked continuity between harness connections between the ACU and pressure switch. Harness passed and was intact. Pressure switch was also receiving 5dcv from acu. I then ran a quick wash and during the last 9 minutes (even though water was drained fully) unit started flashing f3e1 again. Found ACU is at random not registering the empty tub when pressure switch was activate.
Near Lakeway, TX 78734
Robert
Job Details: 12/22/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of not running properly. Ran diagnostics and found no code . Unable to duplicate error.
Near Del Valle, TX 78617
Andy
Job Details: 12/22/2020
DRYER MAYTAG MEDX655DW1 Arrived on site for dryer not heating properly. Tested and inspected unit and found issues with heating element. Ordering needed part. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10724237 (element)
Near Austin, TX 78759
David Z
Job Details: 12/22/2020
DISHWASHER FRIGIDAIRE FFCD2413UW1A "Arrived on site to diagnose dishwasher not cleaning dishes and dispenser door sticking. Found dispenser door seized and cracked. Ran unit and could not hear wash motor coming on. Checked wash motor from bottom side and felt it getting hot, but not working. Replaced wash motor and dispenser. Retested and all is working as designed with no water leaks found. Call complete."
Near Belton, TX 76513
Tyler
Job Details: 12/22/2020
RANGE JENN-AIR JES1750FS1 Arrived on site for range that customer stated was not functioning properly on the control board. Upon arrival and her diagnostic mode to confirm that there was an F2 e1 error indicating a stuck or shorted contrl panel ui. I called in the whirlpool tech line to get further assistance on the unit and they were able to verify that due to the symptoms and behavior of the range that they recommend replacing the control panel UI. Office to reschedule due to part currently being out of stock. Contrl panel assembly due to stuck keySr# 7729559113; ordrng 1 W10919303 (panl-cntrl)
Near Leander, TX 78645
Lou
Job Details: 12/22/2020
MICROWAVE WHIRLPOOL JMDFS24HM01 "Arrived on site to inspect microwave intermittently heating. Upon further inspection, I pulled the unit from the cabinets and placed on my dolly. Removed the outer cover and back panel and then tested the unit with a cup of water. Unit operated as designed. Customer advised that the unit heated once then would not heat afterwards. I found the 3rd switch under the monitor switch on the right side was not getting fully engaged, but the unit heated. I pushed the door in and the switch became fully engaged. I inspected the entire unit and tested all switches. I found no faults. I contacted techline and spoke to Brian and advised of my findings and previous repairs. Brian recommended to replace the 3rd switch located under the monitor switch and test the unit. Provided file #7729569020. I removed and replaced the switches and tested. I noticed the door latch hook fully engaged the switch on the first try and ever try afterwards. Retested the unit and it ope
Near Wimberley, TX 78676
Andrew
Job Details: 12/22/2020
REFRIGERATOR FRIGIDAIRE LGHB2867PF3 "Arrived on site to replace IM evap housing kit. Verified issue was housing. Replaced housing, tested unit, unit works good. Ice build up in FC section was blocking RC cooling areas. Advised customer to defrost unit for at least 24hrs. Job complete."
Near Copperas Cove, TX 76522
Al
Job Details: 12/22/2020
DISHWASHER KITCHENAID KDTM404KPS0 Arrived to inspect dishwasher making a continuous beeping and not starting.Found through diagnostics test the unit has a defective Float switch.I replace the main control and unit still gave the float switch error 8/4.Ordering the float switch to complete the repair.Needs more work.Office to reschedule the customer for return service.; ordrng 1 W11255994 (FLOAT SWITCH )
Near Killeen, TX 76542
Tyler
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL ER2CHMXPB04 Arrived on site for fridge not cooling. Upon arrival I found unit as receiving 120v and lights were on but the rest of the unit wasn’t running.found the defrost timer in cooling mode even though unit wasn’t running. I then went to adjust the temps and found unit turned itself on randomly. I checked voltage the the thermostat and found it was receiving power but if moved while testing the rest of the unit would shut off. Thermostat is internally starting to fail
Near Austin, TX 78738
Robert
Job Details: 12/22/2020
DRYER MAYTAG MEDB835DC4 Arrived on job for complaints of noise. Found loose fan blade cause. Tighten blade and test.
Near Georgetown, TX 78633
James
Job Details: 12/22/2020
REFRIGERATOR JENN-AIR JFC2089WEM11 Arrived on site and tested operation. Found damper door very loud when operating and not registering when opened and closed. Installed new damper and tested operation. Unit tests good. Job complete
Near Highland Haven, TX 78654
Cliff
Job Details: 12/22/2020
DRYER MAYTAG MEDX6STBWO Arrived on site to perform maintenance on dryer. Inspected unit and found no lint accumulation inside unit and no field parts. Informed homeowner on findings and maintenance was not needed.
Near Andice, TX 78628
Kayman
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDF330PAHS-3 Arrived onsite for dishwasher not cleaning dishes. Upon inspection I found no water entering the unit when diagnostics cycle engaged. I found the water valve under the sink was turned off. I turned on the water valve and continued the test. Water entered the unit as designed. The unit washed drained and heated as designed. I also explained proper soap and rinse aid usage. No leaks were observed during time of service. Job complete.
Near Killeen, TX 76549
Al
Job Details: 12/22/2020
REFRIGERATOR ROPER RS25AGXNQ02 Arrived to inspect unit not cooling properly.Checked the freezer compartment and found a massive ice buildup covering half of the freezer compartment.Advised the customer to read and sign the LDW when defrosting.Customer acknowledged and signed it and agreed to defrost the unit.Office to reschedule the customer for return service due to defrosting.Needs more work.Will return with previously ordered parts.; O-emld tckt
Near Austin, TX 78732
Brandon
Job Details: 12/22/2020
DISHWASHER JENN-AIR JDB9000CWP3 "Arrived on site to replace failed sump assembly, after replacing, diagnostics test cycle tested good, no leaks.
Near Temple, TX 76502
Jonathan M
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for a dishwasher that is not washing dishes. Inspected unit and work area. Placed unit and service diagnostics and found an F4 E3 (wash motor not running) and F7 E1 (no heat) error codes. Ran unit through an auto test and found unit not re-circulating the water or moving either spray arm. Unit will need a new pump and motor for repair. Ordering pump and motor and will return with control. Office will need to schedule follow up appointment with the customer due to out of stock parts.; ordrng 1 W11087376 (pump&motor)
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 12/22/2020
ICE MACHINE WHIRLPOOL KUIS18PNZB2 Arrived on site to diagnose an ice machine that is over producing. Found failed bin thermistor. Replaced thermostat and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Moody, TX 76557
Jonathan M
Job Details: 12/22/2020
COOKTOP WHIRLPOOL WFE505W0JS0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Spliced on new connector from new harness and replaced the terminal block and tested unit. Unit is now working as designed. Call complete.
Near Austin, TX 78728
David Z
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to diagnose dishwasher not heating and sometimes not fully draining. Ran unit through diag mode. Found no errors present. Unit did drain fine, so likely just had an obstruction in the disposal. Unit is not heating. Cleared float switch and that is good. Ohm’d out element at control and found element open. Ordering new element and control. Office to schedule when parts are in stock. ; ordrng 1 W10518394 (heater) and 1 W11306302 (cntrl-elec)"
Near Temple, TX 76502
Tyler
Job Details: 12/22/2020
WASHER MAYTAG MVWX655DW1 Arrived on site to install previously diagnosed broken lid for washer. After installing the needed part I was able to re-test the functionality of the lid and was able to verify that it locks and unlocks as designed and it’s not catching on anything when it’s opened or shut. Call complete
Near Leander, TX 78641
Tommy
Job Details: 12/22/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for unit F6E4 UI error. Upon arrival found unit was in warranty. Turned unit off at breaker pulled and replaced control and tested. Unit is now operating as designed. Job Completed.
Near Woodway, TX 76712
Jonathan M
Job Details: 12/22/2020
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both controls and console and tested unit. Unit is working as designed. Call complete.
Near Georgetown, TX 78633
James
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Arrived on site and tested operation. Found vibration sound coming from sealed system. Inspected lines at rear of unit and found water line and low pressure line barely touching causing vibration. Repositioned low pressure line and noise stopped. Unit tests good. Job complete
Near Waco, TX 76705
Jonathan M
Job Details: 12/22/2020
FREEZER WHIRLPOOL MZF34X16DW00 Arrived on site for a refrigerator that’s not turning on the compressor. Inspected unit and work area. Found the lights would come on but aggressor would not start. Replace starting device and tested unit. Unit began to turn on and cool and is working as designed. Call complete.
Near Killeen, TX 76543
Tyler
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL MFI2665XEM7 Arrived on site to install previously diagnosed water inlet valve and fill tube. After installing the needed parts I was able to bleed the line out to the icemaker and verify that there are no leaks before during or after repairs.
Near Killeen, TX 76543
Al
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL DU915PWPS0 "Arrived to install previously ordered parts.Removed and replaced the dispenser, springs.Unit now works properly.Job completed"
Near Georgetown, TX 78626
Jimmy J.
Job Details: 12/22/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site to install previously diagnosed parts. Covered previous color used to cover the burnt ares on the microwave cavity with Platinum color. Had customer inspect the paint and she agreed that this was the correct color. Removed two back supports with burnt marks and installed two new supports. Explained to customer they shouldn’t use the microwave for 48 hours to allow the paint to adhere properly. Job completed.
Near Harker Heights, TX 76548
Al
Job Details: 12/22/2020
WASHER MAYTAG MVWX655DW1 Arrived to install previously ordered parts.Removed and replaced all listed parts.Reassembled and unit tested as designed.No leaks detected.Job completed
Near Killeen, TX 76549
Al
Job Details: 12/22/2020
MICROWAVE GE HVM1540SP1SS Arrived to install previously ordered parts.Removed and replaced the switches fuses.Reinstalled the unit and unit tested as designed.Job completed
Near Waco, TX 76711
Jonathan M
Job Details: 12/22/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on site for a washer that’s not draining and is locked. Inspected unit and work area. Removed water from unit and found unit flashing an F5 E3 (unlock failure) and F9 E1 (long drain). Ran unit through an auto test and found unit not draining out properly. Replaced drain pump and latch and tested unit. Unit is working as designed. Call complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to inspect dishwasher for not drying, upon inspection found the control not supplying voltage. Replaced control and tested. All functions returned. Complete"
Near Waco, TX 76710
Jonathan M
Job Details: 12/21/2020
WASHER WHIRLPOOL WTW4955HW1 Arrived on site for a washer that won’t spin out the clothes. Inspected unit and work area. Placed unit and service diagnostics and found an F8 E1 (long/no fill) error code. Noticed the cold water valve turned off at the wall.Ran unit through an auto testing unit ran as designed. Had customer build the unit with a normal batch of clothes and unit filled and started agitating. The customer advised that the unit hadn’t even started washing before. Unit is now working as designed. Call complete.
Near Georgetown, TX 78628
Tommy
Job Details: 12/21/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived onsite for previously diagnosed parts. Upon arrival replaced damper cover and evaporator harness. Tested unit and found it running as designed job completed.
Near Kyle, TX 78640
Leonardo
Job Details: 12/21/2020
UNKNOWN UNKNOWN 1.23E+12
Near Austin, TX 78757
Kayman
Job Details: 12/21/2020
WASHER AMANA NTW4516FW3 Arrived onsite for washer leaking onto the floor. Upon inspection I found no evidence of leaks within the unit. I ran a diagnostics cycle and found the water didn’t completely drain out. I ran a fill test to see if there was a crack in the tub somewhere but found no leaks. When I drained the unit I found the drain in the wall started overflowing onto the floor. I advised customer on my findings. Job complete.
Near Austin, TX 78759
Kayman
Job Details: 12/21/2020
DISHWASHER JENN-AIR JDB8200AWS3 "Arrived onsite to install previously diagnosed parts. I installed the dish rack wheel, track, and mounting brackets. I tested the unit and no leaks were detected during test. Job complete."
Near Austin, TX 78757
Kayman
Job Details: 12/21/2020
REFRIGERATOR WHIRLPOOL KBFN502ESS02 Arrived onsite for damaged power cord. Upon arrival I confirmed the power cord damaged and totally flattened out. I am ordering a cord (2310196) office to R/S due to part availability. ; ordrng 1 2310196 (cord-power)
Near Del Valle, TX 78617
Jacob
Job Details: 12/21/2020
DRYER WHIRLPOOL WGD4985EW0 "Arrived onsite for unit not having power. Tested unit. Found no power. Tested thermal fuse for continuity. Thermal fuse was bad. Replaced thermal fuse with truck stock. Tested unit. Unit test good, also let tenant know of vent tube issues because of unit being crushed. Going to let in house maintenance know of issue, took pic of issue.
Near Sun City, TX 78628
Jonathan S
Job Details: 12/21/2020
UNKNOWN UNKNOWN NISSAN
Near Austin, TX 78729
David Z
Job Details: 12/21/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
Near Georgetown, TX 78628
Lou
Job Details: 12/21/2020
WASHER MAYTAG MVWC565FW2 "Arrived on site to inspect washer not spinning. Upon further inspection, I placed the unit in diagnostics showing error code F0E5-off balance load. Cleared the code and continued with testing. The unit operated as designed. I tested the unit in manual diagnostics and tested the agitation mode and spin mode and the unit operated as designed. Found the strike cracked so I replaced it. Unit is operating as designed. No water leaks observed during service, job completed. I made recommendations for use and care as well as detergent use."
Near Austin, TX 78717
David S
Job Details: 12/21/2020
WASHER WHIRLPOOL WFW6620HW0 Arrived on site for bellow being torn. I inspected the unit and work area. I found on the bellow where it was torn. I gained access to the bellow and removed the damaged one. I replaced it with new. I reassembled the unit and tested it. The unit is working as designed with no water leaks. Job complete.
Near Kyle, TX 78640
Jacob
Job Details: 12/21/2020
WASHER MAYTAG MVWX655DW2 "Arrived onsite for unit not getting the water out of the clothes. Put unit in diagnostics, found no error codes. Put unit in diagnostic test. Unit tested good. Did notice the unit was in leveled. Re leveled unit. Let customer know that, unit being Un leveled can contribute to unit not getting the water out of the clothes properly. everything can’t be washed on normal. She needs to use heavy duty for bigger items, and she always uses the heavy soil for the unit calling for more water. Let customer know to adjust the settings depending on the size and weight of the load. Job complete"
Near Austin, TX 78726
David Z
Job Details: 12/21/2020
MICROWAVE WHIRLPOOL WMC30516HZ0 Arrived on site to swap microwave for PEX ref 550996523. Installed new microwave and tested. All functions working as designed. Call complete.
Near Georgetown, TX 78628
Jonathan S
Job Details: 12/21/2020
REFRIGERATOR KITCHENAID KRFC704FBS01 "Arrived on site for refrigerator not producing ice. Inspected unit and work area. Gained access to fill tube and measured resistance, found within range. Performed diagnostics mode and tested ice maker and found no response. Measured voltage to IM and found failed ice maker. ; ordrng 1 W11115534 (ICE MAKER)"
Near New Braunfels, TX 78132
Noah D
Job Details: 12/21/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to inspect microwave for a squeaking door, upon inspection found the inner door separated from the outer shell, ordering inner door. Office to reschedule.; ordrng 1 W10687342 (INNER DOOR )"
Near San Marcos, TX 78666
Andrew
Job Details: 12/21/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site to replace microwave and pick old one up. Left microwave in unit. Took pictures of new unit model and serial on quick pic. Job complete.
Near Lakeway, TX 78738
Brandon
Job Details: 12/21/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for customer complaint of upper rack falling down, found broken adjuster, I replaced adjuster, unit tested good."
Near Spicewood, TX 78669
Brandon
Job Details: 12/21/2020
OVEN WHIRLPOOL WOS51EC0HS02 "Arrived on site for customer complaint of unit not starting a cycle, found UI console not responding, ordering UI console. ; ordrng 1 W11296171 (Console) and 1 Cnote (Office to reschedule)"
Near Austin, TX 78759
Kayman
Job Details: 12/21/2020
DISHWASHER GE PDT855SMJ0ES Arrived onsite for dishwasher not powering on. I could not get the unit to power on so I replaced the control. The unit powered on and I found it would fill but then do nothing else. I found the latch was broken or cracked. As I was researching the product I noticed a small puddle of water starting to form under the sump and the leak pan was missing. I am ordering the Leak pan (WD18X22842) control (WD21X24802) just Incase. Latch(WD21X10490) drain pump (WD26X22810) just in case and the pump wash kit (WD26X25103) sump manifold(WD18X22782) sump gasket (WD08X22758) ; ordrng 1 WD08X22758 (gasket - sump manifo) and 1 WD18X22782 (sump manifold) and 1 WD18X22842 (dishwasher leak pan) and 1 WD21X10490 (latch tub) and 1 WD21X24802 (machine control) and 1 WD26X22810 (variable drain pump) and 1 WD26X25103 (WASH KIT )
Near Georgetown, TX 78628
Lou
Job Details: 12/21/2020
WASHER MAYTAG MVWB835DW1 "Arrived on site to install previously diagnosed and ordered part. Due to the inlet valve failure, I removed and replaced the valve and calibrated the unit. Tested the unit in diagnostics and it operated as designed. Cleaned up all water from removing hoses. No water leaks observed on unit during service.
Near Austin, TX 78730
Luis
Job Details: 12/21/2020
ICE MACHINE KITCHENAID KUIC18PNTS2 "Arrived on site for no ice. Per customer loud noise while recirculating water,ran diagnostics all test passed,found water line pressed up against evaporator plate,adjusted water line to prevent water line from freezing."
Near Salado, TX 76571
James
Job Details: 12/21/2020
OVEN WHIRLPOOL WFE715H0ES0 Arrived on site and inspected unit for failure. Found bake element visibly failed causing heating issue. Unit will need new bake element to repair. Office to schedule return services ; ordrng 1 W10779716 (elmnt-bake)
Near Austin, TX 78705
Matthew
Job Details: 12/21/2020
DRYER WHIRLPOOL WGD4950HW0 "Arrived onsite for dryer making noise when on. Upon inspection found blower wheel un secure and rubbing against the ventilation housing. Secured blower wheel, tested unit and unit is functioning properly. Job complete"
Near Austin, TX 78745
Leonardo
Job Details: 12/21/2020
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site to test unit correctly top oven not working. Test unit and found bad glow igniter. Replaced igniter. Test unit and unit heated to 350 job complete.
Near Buda, TX 78610
Jacob
Job Details: 12/21/2020
WASHER WHIRLPOOL MVWB835DW3 "Arrived onsite for unit not spinning. Put unit in diagnostics. Got error codes, F5E2 lid lock, F7E5 shifter issue. Erased codes put unit in diagnostics test. Unit got to spin and did not hear the actuator activate for spin mode. Got only F7E5 once again. After further investigation. Found that the gear case had leaked oil. Need to replace all motor and gear parts.
Near Austin, TX 78731
David Z
Job Details: 12/21/2020
ICE MACHINE WHIRLPOOL KUIX505ESS2 "Arrived on site to diagnose ice machine overproducing ice. Found bin thermistor out of range, resulting in overproduction. Replaced bin thermistor. Customer to follow up if issue persists. Unit was not fun at time of service, but is showing as passing in diag. Call complete."
Near Georgetown, TX 78626
Lou
Job Details: 12/21/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to inspect dishwasher leaking from underneath unit. Upon further inspection, customer advised that the water is coming from the water hose underneath. I found that water is leaking from the joint on the hose and the connection at the fitting. Using plumbers tape, I wrapped the fitting end and tightened the hose and tested. Unit is operating as designed and no further leaks found. I recommended that if the hose leaks again that the customer should purchase a new hose. No water leaks observed at the end of service, job completed."
Near Round Rock, TX 78681
David S
Job Details: 12/21/2020
WASHER WHIRLPOOL WTW6120HW0 "Arrived on site for washer making a screeching noise. I inspected the unit and work area. I put the unit through a diagnostics cycle and found the unit making the noise when initially going into high spin. I inspected under the washer and found everything secured and installed appropriately. I spun the tub and found it not making the noise. It only happens when going into a high spin. I am ordering the gear case, motor drive, and splutch and to complete the repair. The office will reschedule when we have an eta on the parts.; ordrng 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W11423758 (GEAR CASE)"
Near Georgetown, TX 78633
Lou
Job Details: 12/21/2020
DRYER WHIRLPOOL WED9151YW0 "Arrived on site to inspect dryer not working. Upon further inspection, I turned the unit on and pressed start and the unit did not start. Disassembled the unit and tested the fuse and found it open. Also found the drive belt fraying and the tension pulley roller and drum rollers were not rolling due to debris built up on the axle. I checked the element and found the metal plate blackened and warped. replace the element, fuse, dryer repair kit consisting of the belt, tension pulley roller and (4) rollers . I removed and replaced the element, fuse, (4) rollers, tension pulley roller and belt (dryer repair kit parts from my van stock-4392067 ). Cleaned the lint from the unit she bled the unit. Retested and the unit is operating as designed. No lint observed at the end of service, job completed."
Near Cedar Park, TX 78613
Justin
Job Details: 12/21/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to install previously diagnosed parts. Turned off power to oven at breaker gained access and installed control, cycled power again and waited a few minutes. Cycled power back off and installed UI. Turned power back on and tested unit. Unit no longer throwing error code when attempting to bake. Unit working as designed. Call complete."
Near Lakeway, TX 78738
Brandon
Job Details: 12/21/2020
MICROWAVE WHIRLPOOL KOCE500ESS09 "Arrived on site for customer complaint of unit not always starting, found left side door switch not making contact, ordering door switch harness. ; ordrng 1 W11449277 (Door switch harness)"
Near Austin, TX 78728
Kayman
Job Details: 12/21/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived onsite for wall oven with no or partial display. Upon arrival I confirmed the UI was frozen. I cycled power at the breaker and restored function to the UI. I accessed the diagnostics mode and there were no error codes stored. I noticed the unit displayed that it was not connected to WiFi but when I accessed the WiFi section it said connected. I accessed the control panel and found the WiFi connector was not pushed all the way in I corrected And attempted to connect but I could not get the customers app to sync with the oven, I advised they contact the whirlpool WiFi connect team for further assistance. I also advised them to let us know if they still experience issues with the WiFi or control panel. Job complete."
Near Georgetown, TX 78628
Lou
Job Details: 12/21/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven not heating. Upon further inspection, I placed the unit in diagnostics and checked for error codes. I found F6E4 error code. Following the tech sheet, it says to replace the main control. I tested the components and all are operating as designed. I tested the unit on Bake at 350 degrees and when I pressed start, the unit did nothing. I completed a factory reset on the unit and retested and it began to heat as designed. I advised the customer that I would be ordering the main control but it is out of stock at the time with no ETA. ; ordrng 1 CNOTE (LSO) and 1 W11261167 (cntrl-elec)"
Near New Braunfels, TX 78132
Noah D
Job Details: 12/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to inspect fridge for leaking water out of icemaker, upon inspection found the ice tray cracked and causing leaking, replaced icemaker and found no issues. Complete"
Near Dripping Springs, TX 78620
Luis
Job Details: 12/21/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for damaged harness,replaced harness assembly,reassembled unit powered unit on all lights and deli control working as designed."
Near Austin, TX 78723
Scott
Job Details: 12/21/2020
OVEN WHIRLPOOL WOS92EC0AS02 "Arrived on site for oven door glass breaking . Found inner glass on door shattered . Customer was using self clean and inner door glass shattered , unit is completely dead had to pop latch to get mod & ser number . Also found thermal fuse had blown . Ordering inner glass and fuse. Call to set return . ; ordrng 1 WPW10545255 (FUSE ) and 1 WPW10618107 (INNER GLASS )"
Near Dripping Springs, TX 78620
Richard
Job Details: 12/21/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived onsite for the refrigerator ice maker not working. During testing found that the ice maker was stuck in the down position. Replaced ice maker and it tested fine and filled with water. Complete
Near Lakeway, TX 78734
Luis
Job Details: 12/21/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for cooling complaint. Removed cover found evaporator incased in ice diagnosed unit not defrosting correctly in fresh food compartment,defrosted evaporator,replaced thermistor and fan scroll. Ran diagnostics good air flow,changed defrost setting to basic"
Near Round Rock, TX 78681
David S
Job Details: 12/21/2020
MICROWAVE WHIRLPOOL WMH75021HZ2 Arrived on site for microwave not registering that it has been closed or open. I inspected the unit and work area. I inspected the door and found no abnormalities. I gained access to the interlocks and I found some of the interlocks not changing position and the switch is engaged and disengaged. I replaced both interlocks. I tested the unit and found it operating as designed. Job complete.
Near Georgetown, TX 78633
Cliff
Job Details: 12/21/2020
REFRIGERATOR MAYTAG MFI2269DRM00 Arrived on site to diagnose a refrigerator that is leaking from icemaker. Found seal in front of icemaker mold failed causing unit to leak. Replaced icemaker assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near New Braunfels, TX 78132
Noah D
Job Details: 12/21/2020
RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site to inspect oven for not heating, upon inspection found the smaller upper oven not heating lower element, replaced igniter inside oven, tested functions of unit, all functions returned. Only use one igniter.Complete"
Near Austin, TX 78704
Leonardo
Job Details: 12/21/2020
DISHWASHER WHIRLPOOL KDTE204EPA4 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from dispenser. Found dispenser not tighten all the way making unit leak. Secured dispenser test unit and unit test good job complete.
Near Austin, TX 78745
Leonardo
Job Details: 12/21/2020
RANGE WHIRLPOOL KSEB900ESS3 Arrived on site to test unit for convection fan making loud noise. Test unit and found convection blade loose. Secured blade test unit and unit test good job complete.
Near Copperas Cove, TX 76522
Al
Job Details: 12/21/2020
RANGE GE PGS908SEM1SS Arrived to inspect gas range not baking.Confirmed the complaint and removed and replaced the bake igniter.Unit now works properly.Customer satisfied.Job completed
Near Austin, TX 78744
Leonardo
Job Details: 12/21/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not draining. Test unit and found clogged drain hose. Cleared drain test unit and unit test good job complete.