Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Leonardo C.

Leonardo C.

MICROWAVE MAYTAG MMV4206FZ5 Arrived on site to test unit for unit tripping breaker. Test unit and found screw not on screw mount making screw mount come off and hit the filter board on the power cord making unit short out. Will need to order new power cord W10708076 and new filter board WPW10531156 and new screw mount W11122643 and control board W11256464. Office to reschedule ; ordrng 1 W10708076 (POWER CORD) and 1 W11122643 (MOUNTING NUT ) and 1 W11256464 (CONTROL BOARD ) and 1 WPW10531156 (FILTER BOARD )

Near E Ben White Blvd, Austin, TX 78741
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site to replace previously ordered parts for refrigerator. Replaced main control, gasket, and evaporator cover. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."

Near Zachary's Run, Cedar Park, TX 78613
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 Arrived on job for complaints of temperature too warm. Found compressor running but evaporator motor not. ; ordrng 1 W11036566 (motor-evap)

Near Cottage Bank Trail, Austin, TX 78748
Jonathan  S.

Jonathan S.

WASHER MAYTAG MHW6630HC0 "Arrived on site for washer not draining completely. Performed diagnostics mode and checked fault codes. Found error F0-E2 over suds and F0-E5 off balance load. Ran test cycle and found no cold water getting to unit. Inspected hose and found cold water valve pinched. Corrected hose and continue test mode. Monitored high spin cycle and found reaching high spin. Spoke with customer operation and soap usage. All tested good, no water leaks detected."

Near Co Rd 262, Georgetown, TX 78633
David  Z.

David Z.

DRYER WHIRLPOOL WED5000DW2 "Arrived onsite to diagnose dryer that was not turning on. Performed diagnosis and checked thermal fuse replaced last visit. Found fuse open. Replaced thermal fuse and retested. Unit is now heating and working as designed. Checked airflow and found airflow was semi restricted and weak. Advised customer to have their vents cleaned, this is likely causing the fuse to overheat and pop. CAll complete."

Near N Plaza, Austin, TX 78753
Noah D.

Noah D.

DRYER MAYTAG MEDB955FW1 "Arrived on site to install thermal cutoff and thermal fuse, installed both parts and retested with customer next to me, on both settings. Job complete"

Near Herbelin Rd, New Braunfels, TX 78132
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTE204ESS2 Arrived on site and inspected dishwasher and found it is leaking from sump/motor.

Near Rocky Creek Blvd, Austin, TX 78738
Jacob S.

Jacob S.

DRYER MAYTAG MED6630HW1 Arrived onsite for unit leaking water on the steam setting. Tested unit. Found unit leaking from side and front door. Replaced valve. Still got same leak pattern. Called Techline. Suggested that customer needs put more clothes in on the steam cycle for water not to pool up on the door. Got Sr#7727392291. No issues at this time. Job complete

Near Quartz Dr, Dripping Springs, TX 78620
Al R.

Al R.

MICROWAVE KITCHENAID KMHS120ESS3 "Arrived to install previously ordered parts.Removed and replaced the fan motor, wheel and housing.Reassembled and preformed the 2 minute water cup test and unit tested as designed."

Near Excel Dr, Killeen, TX 76542
Clif L.

Clif L.

WASHER MAYTAG MVWB765FW1

Near Roxborough St, Austin, TX 78729
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL IUD8555DX1 "Arrived on site and inspected dishwasher and found saved error codes , 8/4, 8/1, ran a diagnostic cycle and it would not complete. Replaced drain pump and this had no effect will need to bring back control board to repair it. No water leaks detected at time of service.; ordrng 1 W10866125 (cntrl-elec) and 1 W11105144 (panel-cntl)"

Near Hudson Bend Rd, Austin, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHB01 "Arrived on site for ice build up in freezer. Found excessive moisture and ice on packages and liner,gasket sealing good around cabinet,added adhesive to gaps between liner and small insulation holes on liner. Found gap at drain tube by compressor,added adhesive around gap"

Near Hansa Loop, Austin, TX 78739
Clif L.

Clif L.

OVEN WHIRLPOOL WOD51EC0HS01

Near Quynn Ln, Leander, TX 78641
Jonathan  S.

Jonathan S.

MICROWAVE KITCHENAID KEMS308SSS05 "Arrived on site for oven combo unit, microwave not heating. Inspected nit and found broil element was removed and unit had partially been disassembled. Removed unit and tested amp draw to,magnetron. Found failed magnetron and inverter control. Removed failed magnetron, inverter and installed new. Assembled unit and installed. Tested operation. All tested good.

Near Courtnee's Way, Georgetown, TX 78626
Paul R.

Paul R.

REFRIGERATOR LG LMXS30776S/03 "Arrived onsite for a refrigerator with the FC not cooling correctly, making a loud noise, and not producing ice.When I arrived the unit had started making ice again and the FC temp was below harvest temperature. I found all sealed system components working as designed. I suspect the FC door could have been left partially opened causing the coil to freeze up but at this time it is clear. I explained all of this to the customer and also explained that it might have had a defrost issue that we can’t determine at this time. The unit is working as designed. Call complete."

Near Coronation Way, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Arrived on site for refrigerator ice developing around freezer door. Inspected unit and seal. Found door not sealing at bottom. Flipped gasket top to bottom. Made minor adjustment to gasket. Spoke with customer on failure and what to identify when is not sealing.

Near Twin Creek Dr, Georgetown, TX 78626
Scott  M.

Scott M.

WASHER WHIRLPOOL WED8500DC4 "Arrived on site replaced blower wheel and motor . Tested unit , dryer is no longer making any unusual noises . No lint build up at time of service . Job complete ."

Near Alomar Cove, Del Valle, TX 78617
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOD51EC0HS01 "Five on site and found customer is experiencing user interface being affected by steam/heat from the oven when the door is opened. Temperature changes, make cycle stops and starts. Reported issue to tech line, at this time there is no permanent fix but they recommended replacing console again. After replacement oven is working again. 7727384070."

Near Golden Top Dr, Austin, TX 78738
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4850HW1 Arrived on job for complaints of not washing. Found the water not sensing replace control and test. Operation normal.

Near Alderman Dr., Austin, TX 78747
Jonathan M.

Jonathan M.

DISHWASHER FRIGIDAIRE FGID2466QF6A "Arrived onsite for dishwasher that is showing a UO code and is not starting. Inspected unit and work area. Tested unit and found unit would not start. Placed unit in service diagnostics and found a UO code (vent open). I tested resistance from the control to the vent fan and found .36 K ohms but was unsure of . I called Electrolux Techline and spoke to John SR# 83451725. He advised to replace the vent and go from there.

Near N Cedar Ridge Cir, Robinson, TX 76706
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site to inspect fridge for freezing temps in fridge, upon inspection found the damper had not been closing, freezing a specific area of the fridge, parts were a run w/o. Ordering parts. Office to reschedule ; ordrng 1 WPW10594329 (DAMPER)"

Near Ridge Dr, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

DRYER ELECTROLUX EIED55HIW0 Arrived on site for dryer not powering on. Per diagnostics mode and tested voltage at control and found not in range. Tested voltage at outlet and found no voltage at L2. Will need to contact electrician

Near W Majestic Oak Ln, Georgetown, TX 78633
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for a oven displaying an F8E0 error. I found the cooling fan hall sensor defective. I replaced the cooling fan and tested the oven. The oven is working as designed. The oven was not connected to WiFi so we helped the customer download the Whirlpool App and connect the oven to WiFi. Call complete.

Near Kenney Fort Crossing, Round Rock, TX 78665
David  Z.

David Z.

DISHWASHER JENN-AIR JDB9000CWS1 Arrived on site to diagnose a dishwasher with top rack falling down. Performed diagnostic and found top left rack and found adjustor was broken. Needs new adjustor.Replaced adjustor. Tested function and all is working as designed.

Near Terjo Ln, Austin, TX 78732
James C.

James C.

ICE MACHINE KITCHENAID KUIC18PNZS0 Arrived on site and tested operation. Found very little water flow to reservoir. Verified proper water pressure to unit and from valve. Found valving in filter head has failed. ; ordrng 1 W11266112 (housing)

Near Pinehurst St, Meadowlakes, TX 78654
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF550SAHS "Arrived on site for customer complaint of unit leaking, found unit was overflowing, ordering float assembly parts and control. ; ordrng 1 W11226494 (SEAT FLOAT) and 1 W11226502 (SWITCH) and 1 W11226511 (VALVE) and 1 W11226857 (PIPE) and 1 W11226858 (FLOAT) and 1 W11226864 (MICROSWITCH) and 1 W11230457 (CONTROL)"

Near Domain Dr, Austin, TX 78758
Clif L.

Clif L.

RANGE KITCHENAID KSGG700ESS1 Arrived on site to diagnose a range with a damaged glass panel. Found outer panel broken. Replaced outer panel and tested unit. Found all is functioning properly at this time.

Near Conway Springs Ct, Austin, TX 78717
Kevin B.

Kevin B.

COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site worst states they can smell gas in the drawers beneath the cooktop. removed drawers below cooktop and bubble solutioned all connections and gas line completely and did not find any gas leaks. Disassembled cooktop and bubble solutions all interior connections and lines and did not find any gas leaks. Could not find a reason why customer is smelling aroma in the bottom drawers, reported to tech line. 7726555880"

Near Heard Loop, Austin, TX 78738
Brandon C.

Brandon C.

DRYER WHIRLPOOL WET4024EW0 "Arrived on site for customer complaint of washer not going through cycle, found to reconnect lid switch, I reconnected switch, unit tested good."

Near Rio Grande St, Austin, TX 78705
Lou S.

Lou S.

RANGE FRIGIDAIRE FFGF3023LBG "arrived on site to install previously diagnosed part. Due to the Bake Ignitor failing, I removed and replaced the Ignitor and tested. Unit operated as designed.No gas leaks detected during service, job completed."

Near Greenlee Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519FS Arrived on site to test unit for unit not working. Test unit and found door not hitting switches. Secured switch holders test unit and unit test good job complete.

Near Windswept Way, , TX 78640
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRSC503EBS01 arrived on site and found ice production is good but it will not dispense. Found dispenser motor has failed after replacing it ice is now dispensing properly, no water leaks detected at time of service, job complete"

Near Young Ln, Austin, TX 78737
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL KDTE334GPS "Arrived on site and inspected dishwasher and found no saved error codes, ran all functions in manual diagnostics and everything passed. Discussed detergent usage and drying expectations, no water leaks detected at time of service, job complete"

Near Spanish Oaks Club Blvd, Austin, TX 78738
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG320M0BB2 "Arrived on site for oven not clicking but lighting. Inspected unit and work area. Found unit on a glow igniter, unit should not click when putting in to bake mode. Tested all operations. All tested good."

Near Cliffbrake Way, Georgetown, TX 78626
Scott  M.

Scott M.

WASHER AMANA NTW4516FW2 "Arrived on site replaced HARNES . Tested unit all checks normal . Ran calibration and test wash , Nonwater leaks detected at time of service . Job complete ."

Near Ray Wood Dr, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived on site for no cool. Powered unit on no frost forming on evaporator,pierced system no refrigerant in system. Diagnosed a leak,replaced the evaporator and installed a uv drier,vacuumed system down unit wouldn’t keep a vacuum,unable to find leak added refrigerant let run found uv dye on heat exchanger in the liner. Called tech support

Near Bonnell Vista Cove, Austin, TX 78731
Paul R.

Paul R.

DRYER MAYTAG MEDB765FW0 "Arrived onsite for a dryer with the door not closing. I found the strike compressed and the catch weak. I replaced both and tested but the door still would pop open. I found the door getting in a bind against the chassis and if I backed the lower screw out of both hinges the door would work as designed. Need to replace the front top of the dryer and the door hinges. Ordering W11371722 HINGE, W11376139 HINGE, & 279659 PANEL ; ordrng 1 279659 (PANEL) and 1 W11371722 (HINGE) and 1 W11376139 (HINGE)"

Near Sunrise Rd, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site for no cool. Weak frost pattern only forming on first coil and ice forming back to exchanger,compressor extremely hot,diagnosed a faulty compressor. Replaced compressor and installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Defender Trail, Austin, TX 78754
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFC7500VW2 "Arrived on site for washer that is not spinning out clothes. Inspected unit and work area. Unit is a stacked unit built inside of a cabinet with trim. Placed unit in service diagnostics and found an F 25 (user interface failure). I advised customer that her cancel/drain button was out. She relayed to me that it hasn’t worked for a while. I instructed her that I would need to replace the user interface/console before being able to perform any further repairs.

Near Baxter Loop, Waco, TX 76705
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Arrived to inspect French door refrigerator not dispensing water or making ice.Confirmed the complaint and found the reservoir frozen, not allowing water to dispense or fill the ice maker.Removed and replaced the reservoir.Reassembled and unit tested as designed.Customer satisfied.Job complete"

Near N Main St, Belton, TX 76513
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KMHS120ESS5 "Arrived on site for customer complaint of unit not heating, found faulty magnetron, capacitor, and diode, I replaced all parts, unit tested good.

Near Sand Lark Ln, Pflugerville, TX 78660
Noah D.

Noah D.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site to install lip conversion kit, gave kit to customer and instructed him on process to get gas certified tech to install. Job complete"

Near Nutmeg Trail, New Braunfels, TX 78132
Jonathan M.

Jonathan M.

OVEN JENN-AIR JJW2827DS01 Arrived onsite for oven that worked snot holding temperature. Inspected unit and work area. Placed unit in service diagnostics and and found F3 E0 (main oven sensor open/shorted) error code. Tested resistance on the sensor and found the sensor shorted. Replaced sensor and tested unit. Unit is working as designed. Call complete.

Near Granite Ln, Lorena, TX 76655
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for refrigerator frost in FC tested and inspected unit and found water running down evaporator cover from ice maker. Will need new ice maker. Was made aware by office that ice maker is not covered under warranty as it is an optional part that did not come with unit.Ordering needed part. Office to schedule return trip. Turned off ice maker. No water leaks present at time of service 1 WPW10715709 (icemaker)

Near S Heatherwilde Blvd, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR KITCHENAID KBFN502EPA02 Arrived on site and found side led lights have gone out. Replaced failed module and tested. Unit tests good. Job complete

Near Singleton Bend E, Marble Falls, TX 78654
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F4E3. Cleared the code and continued with testing. Unit dispensed water into the tub, but the motor never came on. Advanced through testing and the dispenser, drain pump, & element all operated as designed I removed and replaced the sump/motor assembly and retested. Unit operated as designed. No water leaks observed during service, job completed."

Near Iveans Way, Austin, TX 78717
James C.

James C.

OVEN WHIRLPOOL KODE507ESS02 Arrived on site and found outer glass broken. I found no impact marks but the outer glass has separated from hinge rails causing stress on tempered glass. Installed new outer glass and tested. Unit tests good. Job complete

Near Ranch Rd 1431, Marble Falls, TX 78654
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site for refrigerator not making ice or dispensing water. Tested and inspected unit and found unit hooked up to R.O water system. Called tech line and spoke with Rick and made aware of issue. Was instructed that unit can not be hooked up to R.O water system due to the fact that it can not Maintain minimum needed water pressure of 35 PSI instructed customer that she will need to have R.O disconnected and have unit hooked up directly to supply. No water leaks present at time of service.

Near Sparhawk Terrace, Pflugerville, TX 78660
Lou S.

Lou S.

WASHER KENMORE 110.2713241 "arrived on site to inspect washer leaking. Upon further inspection, I placed the unit in diagnostics showing error code F8E1. Cleared the code and before starting the testing, I removed the console to inspect the valve. Once I started testing, the valve began to leak water from the rubber seals. I removed and replaced the valve and calibrated the unit. Retested the unit and it operated as designed. No water leaks at the end of service, job completed.

Near S Riviera Cir, Cedar Park, TX 78613
Paul R.

Paul R.

WASHER MAYTAG MVWC565FW1 "Arrived onsite for a washer not spinning out. Mr stated the washer was spinning out fine but the door lock is not unlocking at the end of a cycle. I checked stored error codes and found an F5E2, & F0E2. I ran the auto diagnostics cycle and the unit completed the cycle and worked as designed. I ran manual diagnostics and tested the lid lock multiple times and found it never failing.I ran the calibration cycle and went over detergent use and amounts with the customer because of the sudsing error. Call complete."

Near Klondike Loop, Round Rock, TX 78665
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB8989SHZ0 Arrived on site to test unit for console not responding. Test unit and found bad console. Replaced console test unit and unit test good job complete.

Near Whispering Winds Dr, Austin, TX 78745
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 Arrived on job for complaints of ice not falling in glass. Found ice guide damaged. ; ordrng 1 WPW10435760 (guide-ice)

Near Primrose Dr, Kyle, TX 78640
Scott  M.

Scott M.

DRYER WHIRLPOOL WED5620HW0 Arrived on site for unit rattling . Used pads under motor mount . Unit has stopped rattling . No lint build up of lint . Job complete .

Near E 6th St, Austin, TX 78702
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for ice machine not making ice. Inspected unit and work area. Performed diagnostics mode. Found no frost pattern developing on compressor and condenser test. Found air flow from condenser fan. Found compressor running and no frost pattern. Found sealed system failure. Will need to replace compressor and filter drier. Office to schedule appointment when ETA is available. Please allow 3 hours for repair. ; ordrng 1 ACCESSPORT (ACCESS PORT) and 1 SEALEDSYSTEM (SEALED SYSTEM TECH) and 1 SEENOTE (OFFICE TO SCHEDULE APPOINTMENT ) and 1 W10843121 (NON-UV FILTER) and 1 WPW10605286 (COMPRESSOR )

Near Blueberry Hill, Georgetown, TX 78626
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WEG515S0FS2 Arrived on site to test unit for bake not working. Test unit and found ignitor not igniting correctly. Replaced ignitor test unit and unit test good job complete

Near E 6th St, Austin, TX 78702
Paul R.

Paul R.

RANGE WHIRLPOOL WFG525S0JS0 Arrived onsite for a range with the LF burner taking a long time to light. I found the burner with delayed ignition due to the burner head being warped. I replaced the head and tested the burner. The unit is working as designed. Call complete.

Near Savio Dr, Georgetown, TX 78626
James C.

James C.

RANGE WHIRLPOOL WFE540H0ES0 "Arrived on site and tested operation. Found bake element has failed. Also found front right element runs on high for every setting on single and dual. Inspected element and found. Thermal probe stuck in. Also found that the switch has blacking on terminals. Unit will need bake element, front right element and switch to repair ; ordrng 1 AUTHO (AUTHO) and 1 W10779716 (elmnt-bake) and 1 W10823729 (elmnt-surf) and 1 W10857622 (switch-inf)"

Near 39th St, Horseshoe Bay, TX 78657
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site for microwave not heating. Tested and inspected unit and found failed capacitor, diode and magnetron. No repairs are to be done at this time.

Near Mount Ellen St, Hutto, TX 78634
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site to test unit for unit sliding backwards from front feet. Test unit and found bottom sliding when door opens all the way down. Advised customer to put screws behind the feet to prevent feet from sliding backwards. Job complete

Near Eves Necklace Dr, , TX 78610
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL KSGG700ESS1 Arrived on site to replace valve. Replaced valve test unit for leaks no leaks present at this time job complete.

Near Maple Ave, Austin, TX 78702
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF320PADB3

Near Millers Loop, Jarrell, TX 76537
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB855DC3 Arrived on site for washer that would not power on. Inspected unit and work area. Tested voltage going to control and found 121.3 votes. Tested voltage going to console and found no voltage. Tested resistance on Console and found it within range. Replaced control and tested unit. Unit is working as designed. Call complete.

Near Sage Brush Dr, Belton, TX 76513
Lou S.

Lou S.

OVEN WHIRLPOOL JKP70WM2WW "arrived on site to install previously diagnosed and ordered part. In removing the old control, I found that the part ordered was the wrong part. I advised the office SR of the mix up and am ordering the correct part number. I advised the customer of the issue and they were okay since the unit operates as designed except for the convection fan and they don’t use this mode..; ordrng 1 WB27T11160 (control oven (erc3hp)"

Near E Legend Oaks Dr, Georgetown, TX 78628
James C.

James C.

ICE MACHINE KITCHENAID KUID508HPS00 Arrived on site and tested operation. Found reservoir cracked at drain pump. Unit will need new reservoir and pump to repair. ; ordrng 1 W11229574 (pan-water) and 1 WPW10489125 (pump)

Near No Return, Horseshoe Bay, TX 78657
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KFIV29PCMS00 "arrived on site to install previously diagnosed and ordered part. Due to the drain tube being clogged, I removed and replaced the drain tube and tested unit. Unit is operating as designed. No water leaks observed during service, job completed."

Near Spiderlily View, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

VENTHOOD KITCHENAID KVWB606DSS2 "Arrived on site for to replace damaged chimney. Inspected chimney and found bottom half bowed, due to off square. Removed went to install new and found new chimney damaged. Will need reorder chimney. . ; ordrng 1 W11321566 (CHIMNEY )"

Near Tanager Trail, Georgetown, TX 78633
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived to inspect standard whirlpool refrigerator not cooling properly.Confirmed the complaint and removed the evaporator cover and found the air tunnel to the refrigerator was clogged with massive blocks of ice.I steamed the tunnels and used silicone to seal the freezer cabinet, since frost was building up inside the freezer section.Reassembled and verified proper operation of unit.Job complete"

Near Yearwood Ln, Jarrell, TX 76537
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher not drying. Upon further inspection, customer advised that they do not use rinse aid, but have used vinegar. I placed the unit in diagnostics showing no error codes and tested. Using my multimeter, I placed it around the black wire at the junction box and tested amps to the components. When the unit turned the element on in the wash cycle of testing, my amp reading was 7-9amps. During the dry cycle at the end of testing, my amp reading for the element was 7-9amps. I made recommendations for use & care and advised to wash on a heavy or e and use hi temp wash, heated dry, and sani rinse and to make sure they use rinse aid as well. Made recommendations for detergent/rinse aid use. Unit is operating as designed. No water leaks observed during service, job completed."

Near Belford St, Georgetown, TX 78628
David  Z.

David Z.

WASHER BOSCH WFMC3301UC/06 "Arrived on site to diagnose a washer that was not draining. I’m arrival unit was full almost above the bellow. Used shop vac and sucked out standing water and any debris through the drain pump area. Once unit was drained I tested function. Tested a drain and fill and unit filled and drained as designed. When clearing out water found a large amount of suds present in my shop vac. E4 error can be caused by drain pump failure or oversuds errors. Drain pump is working fine and pumping large amounts of water out, Leaving suds to be the likely cause. If issue persists, On return visit bring drain pump and control as control can also cause this if failed. Everything appears to be working as designed at this time.

Near River Chase Blvd, Georgetown, TX 78628
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT790SAYM2 "Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found Lower rack wheels broken causing lower spray arm not to turn. Also noted door gasket torn, upper rack rail stop broken, and pump and motor assembly leaking. All previously listed parts will need to be replaced to complete repairs. Advised homeowner not to use unit until repairs are completed to prevent water damage.Autho needed to replace 4 lower wheel assemblies, pump and motor, gasket, and stop.; ordrng 1 AUTHONEEDED (AUTHO NEEDED) and 4 W10195416V (dish rack wheel)s and 1 W10300924V (door seal)"

Near Bristle Oak Trail, Austin, TX 78750
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDF510PAYSA "Arrived onsite for unit not closing correctly. Tested unit. Found that the frame of the unit is bent, causing the door to not shut correctly. Called Techline. Suggested to order a new tub for unit. Got SR#7727371801. Please factor in new spring and bushings along with tub install. Ordered part. Needs authorization and 2HR job; ordrng 1 2HRJOB (2HR) and 1 NEEDSAUTHORIZATION (AUTHORIZATION ) and 1 W10413848 (tub)"

Near China Rose Dr, Austin, TX 78724
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWC465HW2 Arrived onsite for washing machine that is tangling clothes. Inspected unit and work area. Customer showed me what the problem was and it appeared the customer was laying clothes across the machine and the unit was tangling them as it washed. I placed unit in service diagnostics and found no error codes. I ran an auto test and unit ran as designed. I called Techline and spoke to Brian SR# 7727374600. He advised that 5is issue was with the loading.

Near Carnation Ln, Temple, TX 76502
Lou S.

Lou S.

REFRIGERATOR KENMORE 795.7205311 "arrived on site to install previously diagnosed and ordered part. Due to the ice maker fan failure, I ordered the FC evaporator cover that includes the IM fan; however, when I unpackaged the new cover, I found a heater wire on the Evap cover that has no connection in the FC section. I messaged the office of the issue and will order an UNKNOWN-PARTS RESEARCH, CNOTE-TECH TO INSPECT PART, CNOTE-OFFICE TO SCHEDULE RETURN and reordering the cover. Advised customer of the mix up. No water leaks observed during service.; ordrng 1 AEB72913929 (EVAP COVER) and 1 CNOTE (OFFICE TO SCHEDULE RETURN) and 1 NOTE (TECH TO INSPECT PART) and 1 UNKNOWN (RESEARCH)"

Near Hoot Owl Ln N, Leander, TX 78641
Jonathan  S.

Jonathan S.

UNKNOWN UNKNOWN DT00000

Near Williams Dr, Georgetown, TX 78633
James C.

James C.

REFRIGERATOR MAYTAG MRT118FFFH04 "Arrived on site and installed new compressor, drier and stub. Used W10896677 lock ring for drier to capillary. Vacuumed system to clear and test for leaks. Found no leaks and charged with 3.7oz 134a. Tested operation and found unit working properly. Job complete ; ordrng 1 W10896677 (coupler)"

Near Wood Forest Rd, Kingsland, TX 78639
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL M8RXEGMAW01 Arrived on site for refrigerator ice buildup and noise. Tested and inspected unit and found failed harness and weak evaporator motor. Ordering needed part. Office to schedule return trip. Customer would like soonest appointment possible. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. Customer signed waiver. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10183127 (harns-wire)

Near Davis St, Taylor, TX 76574
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE505W0JS0 Arrived on site to test unit for cooktop no working. Test unit and found left burner not coming on. Found lose connection to burner secure connection test unit and unit test good job complete.

Near N Lamar Blvd, Austin, TX 78752
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site for broken door . Found tabs had broken off in interlocks. Replaced door and removed tabs out of locks . Tested unit all checks normal . Job complete .

Near N Lamar Blvd, Austin, TX 78752
Richard P.

Richard P.

RANGE WHIRLPOOL WFE505W0JS0 Arrived onsite for the oven cook top damaged. Upon inspection found that the cook top is not damaged. Took pictures. Oven tested good. Complete

Near N Lamar Blvd, Austin, TX 78752
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE505W0JS0 Arrived on site to test unit for cooktop not working. Test unit and found right front burner not coming on. Test unit and found loose connection to burner. Secured connection test unit and unit test pod job complete.

Near N Lamar Blvd, Austin, TX 78752
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE505W0JS0 Arrived on site to test unit for cooktop not working. Test unit and found cooktop light on not coming on. Test unit and found light not secured to indicator. Secured light to indicator test unit and unit test good job complete.

Near N Lamar Blvd, Austin, TX 78752
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KBFN502ESS02 "Arrived on site and inspected refrigerator and right hand side door does not close with as much force as the left-hand side door. Spoke with tech line and they recommended taking stop block and further deepening indentions close with more force. Can’t be done with field tools, remove stop block and added hey screw mounted ring that will keep the door from opening completely but will allow it to close with more force. After this adjustment door is closing better. However right hand side door still protrudes forward more than left-hand side door and there is some creaking when it closes. There is no other known correction for this issue, 7727375054"

Near Crestone Stream Dr, Lakeway, TX 78738
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived to inspect unit with pause always popping up, found unit will need micro cotrol, arm assy and interlocks to repair ; ordrng 1 CNOTE (SOONER SERVICE ) and 1 WPW10128850 (arm)"

Near Finley Mae Way, Austin, TX 78717
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL KOCE500ESS09 Arrived on site for combo unit having broken glass. Removed outer door glass and cleaned up broken glass. Found only outer door needed. Installed new outer door and tested door operation. Unit was not completely installed at time of service and no power.

Near Tate Ln, Round Rock, TX 78665
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW6620HC0 "Arrived on site , replaced tub ,shocks, pressure switch ,and presser hose . Tested unit m all checked normal . No water leaks detected"

Near Krueger Ln, Austin, TX 78723
Al R.

Al R.

DRYER MAYTAG MED5630HW1 "Arrived to inspect new dryer not heating.Confirmed the complaint and disassembled and found all parts had continuity.Called Whirlpool and spoke with JOEL, computers were down, so no SR # was provided.Tested voltage at the outlet and got 240/120/120.Tested power at back of unit UNDER A LOAD and L1/L2 read 0.Advised customer the OUTLE was defective.She will call management to get outlet replaced.Job complete"

Near Nicholas Cir, Killeen, TX 76542
Tyler B.

Tyler B.

RANGE KITCHENAID KGCC506RBL05 "Arrived to inspect unit with suspected spark module. But found customers actual issue was a fault breaker. Advised customer of issues, explained hands on and advised the need an electrician"

Near Slate Creek Trail, Austin, TX 78717
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WSR57R18DM00 Arrived on site to diagnose a refrigerator that is not cooling properly. Was not able to diagnose unit today due to an improper installation. Front roller assemblies were removed from unit and unit cannot be pulled out without damage to wood floors. Freezer and refrigerator are bracketed together and both need to be pulled out enough to access brackets. Once bracket is removed floor protector will allow us to service unit. Customer will call to schedule once access is made.; ordrng 1 CNOTES (CUST TO PROVIDE ACCESS)

Near Pecan Meadow Dr, Bell, TX 76513
Richard P.

Richard P.

DISHWASHER KITCHENAID KDTM404ESS2 Arrived onsite for the dishwasher top rack not getting cleaned properly. During testing found that the tube feed top sprayer is clogged with calcium build up causing the issue.Installed new tube feed and dishwasher tested fine. Heating element bracket that is riveted into the dishwasher has lost its integrity to hold the element down. Which is only repairable by replacing the tub assembly. Customer is aware and is ok with leaving the element how it is. Complete

Near Kerbey Ln, Austin, TX 78703
David  Z.

David Z.

DISHWASHER FRIGIDAIRE FGID2466QF4A "Arrived on site to mount dishwasher with granite mount kit. Used food safe adhesive and sealed holes in unit from prior mounting screws. Installed granite mount kit and secured unit to it. Unit is now secured. Advised customer adhesive takes 24 hours to fully cure, so to avoid a lot of usage. Call complete."

Near Payne Ave, Austin, TX 78757
Clif L.

Clif L.

WASHER LG WM4270HVA Arrived on site to replace wiring harness for washer. Replaced harness and found no change in operation. Reinstalled old harness and replaced control as controls not sending power to motor assembly. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Hester Way, Salado, TX 76571
Andy  B.

Andy B.

OVEN WHIRLPOOL WFG525S0JS0 Arrived on site for range oven light not working. Tested and inspected unit and found failed bulb. Contacted office and was instructed bulb is covered. Ordering needed part as well as control in case needed. No gas leaks present at time of service. ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11317846 (cntrl-elec) and 1 WPW10571723 (bulb-light)

Near Anaheim Ave, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site and tested temps. Found fresh food section averaging 47 degrees and freezer at 0. Allied tech line and spoke to Andrew #7726041369. Recommended replacing fresh food evaporator cover again at there may be an air flow issue caused by a bad fan motor or harness. ; ordrng 1 W11395558 (EVAPORATOR COVER)

Near Highland Dr, Marble Falls, TX 78654
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4955HW1 "Arrived on site for washer not agitating or spinning . Unit is locking and filling and draining . Found in diagnostics basket fault error . Unit is only humming when in spin or agitation . Ordering cap and motor .nonwater leaks detected at time of service . Call to set return , ; ordrng 1 W10832724 (motor-drve) and 1 W11395618 (CAP)"

Near W Longspur Blvd, Austin, TX 78753
Clif L.

Clif L.

WASHER MAYTAG MHW5630HW0 Arrived on site to diagnose a washing machine that is not completing cycles. Tested all parts and components and found no mechanical failures with washer at this time. Advised homeowner on best load sizes and cycles to use for best results. No further repairs are needed at this time and no leaks were found at time of service

Near N Main St, Salado, TX 76571
Al R.

Al R.

WASHER WHIRLPOOL WFW5620HW0 Arrived to inspect front load washer shaking badly during spin.Confirmed the unit leveling feet were the cause to the issues.Ran diagnostics test mode after adjusting feet and unit tested as designed without excessive wobbling.All water lines were dry at the time of service Unit did have OVER SUDS & UNBALANCED LOAD ERRORS.Customer advised family members have been overloading the unit.Job complete

Near Reed Cir, Killeen, TX 76542
Andy  B.

Andy B.

COOKTOP KITCHENAID KCED606GSS01 "Arrived on site for cooktop smoke coming from unit. Tested and inspected unit and found failed switches, elements and harness. Ordering needed parts. Ordering 2 hour job to fully test unit after repairs as customer states it doesn’t really start smoking until about 20 minutes of use. Office to schedule return trip. Left breaker off and instructed customer not to use unit until repairs are done.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 W10823727 (elmnt-surf) and 1 W11134610 (harns-wire) and 1 WP8273993 (elmnt-surf) and 1 WP8273994 (elmnt-surf) and 1 WPW10251108 (elmnt-surf) and 1 WPW10342780 (elmnt-surf)"

Near Pommel Dr, Austin, TX 78759
Andy  B.

Andy B.

DRYER WHIRLPOOL WED8500DC4 Arrived on site for dryer no operating properly. Tested and inspected unit and found issue with fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Co Rd 413, Taylor, TX 76574
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=22 degrees & RC=42 degrees. Tested the ice maker in diagnostics test #56 and it showed E0. Tested the ice maker in test 57 and it harvested and then tested the fill tube in test #45 and the water dispensed. I found a small amount of ice/frost built up on the FC evaporator as if the unit is not defrosting. Tested the fans and defrost heater and all were good. Using my steamer, I removed the ice/frost and advised the customer that I will have to order parts and come back. I am ordering the fc Evap motor/harness and a CNOTE/AUTHORIZATION and will turn with the UI/HV control kit. Office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WPW10514110 (motor evaporator)"

Near Drake Cove, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site for refrigerator PO code and not cooling. Tested and inspected unit and found failed evaporator fans in FC and RC ordering needed part and will return instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. Customer signed waiver.; ordrng 1 W11087438 (motor-evap)

Near Godwit Dr, Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived to inspect unit not making ice. Rand diagnostics and filled ice maker found line frozen, removed and found heater not secure. Cleared and secured and tested good"

Near Windroot St, Austin, TX 78728
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for dishwasher not cleaning and control panel issues. Tested and inspected unit and found failed pump motor assembly and UI. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near W Noton St, Pflugerville, TX 78660
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to inspect fridge for not dispensing water, upon inspection I found the water lines frozen, replaced tubing and retested. Water returned and no leaks detected. Job complete"

Near Rusty Gate Way, New Braunfels, TX 78130
Robert J.

Robert J.

ICE MACHINE MAYTAG MIM1555ZRS0 Arrived on job for complaints of little ice. Ran diagnostics and found water pressure to fill low and sensor not showing properly water levels.Will need to go back with valve and sensor

Near Palladio Dr, Austin, TX 78731
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for a dishwasher not filling with water. I ran diagnostics and found an F4E3 stored error code. I found the unit not filling with water. I found the connection at the valve loose and not snapped in. I snapped the connector in and tested the machine. The unit is working as designed. Call complete.

Near Kingston Pl, Cedar Park, TX 78613
Tyler B.

Tyler B.

RANGE FRIGIDAIRE LGGF3044LF "Arrived to inspect unit not broiling, found igniter to be failed, replaced and tested properly Igniter

Near Labrador Cove, Austin, TX 78729
Al R.

Al R.

DISHWASHER MAYTAG MDB4949SDH2 Arrived to inspect dishwasher leaking.Ran diagnostics test mode and there was no leaks from underneath the unit.Discovered the door gasket is severely worn with lots of debris in and around the gasket.Ordering door gasket W10179427Needs more work; ordrng 1 W10179427 (DOOR GASKET)

Near Coyote Cir, Harker Heights, TX 76548
Noah D.

Noah D.

WASHER AMANA NTW4516FW3 "Arrived on site to diagnose washer for not spinning, upon inspection found the valves not giving adequate water, replaced valves, them tested latch spin and fill, all worked correctly, washer fill lasted longer then normal on sensing, replaced control and tested pressure hose line, line was not blocked, replaced control and retested. All functions returned. Complete"

Near Pantermuehl Rd, New Braunfels, TX 78132
James C.

James C.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived on site and found all lights off and no function from deli control. Tested harness and found that the black ware in harness has broken in half. Unit will need new deli control harness to repair. Also found that the freezer ice maker has failed mid harvest. ; ordrng 1 W10886939 (icemaker) and 1 W11170612 (harns-wire)

Near Stewart St, Meadowlakes, TX 78654
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range cooktop burners. Upon further inspection, I tested all burners and found the back right burner not arcing. Checked the connection at the spark module and found the connection loose. Tightened connection and tested and the burner operated as designed. After placing the back cover back on the unit and retested and found the burner not working again. I removed and replaced the spark module and retested ad all burners are operating as designed. No gas leaks detected during service, job completed."

Near Earl Keen St, Andice, TX 78628
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for refrigerator that is intermittently turning off. Inspected unit and work area. Found unit plugged into a power strip on the Kit hen GFCI breaker. Tested unit in several fan tests for freezer, refrigerator, and ice box. Found all to be good. I checked voltage at the supply control and found proper voltage. I replaced the supply control and called Techline and spoke to Austin SR # 7727376111. He had me run through an ice harvest, damper control test, and run through fan tests again. He found no issues with the unit from the DC side causing the problem. He advised me to have the customer put the unit on its own designated regular outlet (non GFCI) and to call back if further problems persist. Call complete."

Near S Old Temple Rd, Hewitt, TX 76643
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived onsite for the refrigerator freezer with ice build up. Ran diagnostics and found that the HV board is not allowing the freezer to go into defrost when called. Replaced UI control and HV board. Refrigerator tested fine. Complete

Near I-35, Buda, TX
Al R.

Al R.

REFRIGERATOR WHIRLPOOL GX5SHDXTQ01 Arrived to inspect cooling issues in refrigerator section.Removed the freezer evaporator cover and found mass ice buildup.Used my steamer to defrost the unit.Called Whirlpool Spoke withRobert @ Whirlpool Tech Steam the ice and Clean the condenser coilsJob complete

Near Co Rd 208, Lampasas, TX 76550
Robert J.

Robert J.

WASHER SAMSUNG WF42H5200AW/A2 Arrived on job for error code. Washer fills with water eve though code is for long fill. Removed top and found hose to sensor damaged.; ordrng 1 DC97-14545F (HOSE)

Near La Jolla Dr, Austin, TX 78733
David  Z.

David Z.

DISHWASHER KITCHENAID KDFE104DSS2 "arrived on site to diagnose dishwasher that was not draining. Performed diagnostic . Found pump running, but no water being pumped out. Found knockout for disposal was still intact and needed to be removedRemoved knockout and raised unit a little. Retested unit and it is now draining as intendedCall complete. No water leaks found at time of service."

Near Rain Creek Pkwy, Austin, TX 78759
Jonathan M.

Jonathan M.

REFRIGERATOR MAYTAG MFI2570FEZ06 Arrived on site for refrigerator that is not making ice. Inspected unit and work area. Tested icemaker and found icemaker squeaking while trying to harvest. Unit will fit finished harvest but was very slow. Replaced ice maker and tested unit. Unit begin to fill with water and is working as designed. Call complete.

Near Keathley Dr, Lorena, TX 76655
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site to replace door for refrigerator. Replaced right side RC door as it was dented in the top right corner. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Bee Creek Ct, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF305ESS00 "Arrived on site for loose door handles. Removed drawers to allow customer to clean freezer floor,tightened door handles."

Near Shadestone Terrace, Austin, TX 78732
Kevin B.

Kevin B.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on site and inspected cooktop and found installers have driven a screw through the bottom of the cooktop and punctured the simmer line to the center burner. Take pictures. Will need to bring back center burner gas lines to correct issue.; ordrng 1 W10545800 (tubing-gas) and 1 W10545801 (tubing-gas)

Near Premier Park Loop, Dripping Springs, TX 78620
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to diagnose refrigerator with no cooling in the FC, and has shut itself off / reset a couple times. Performed diagnostic. Found FC Evap cover completely covered in ice. Unit would turn cooling back on / UI would blink at random as well. Replaced UI. Unit will now properly respond to settings. Removed Evap cover in FC and found bimetal was disconnected from its connection, and unclipped from its pipe. This was causing the defrost heater not to come on. Resecured the bimetal and plugged in the electrical connection. Steamer died on me part way through defrosting, so I have advised the customer to follow defrost procedure to finish defrosting. Unplug unit and leave door open for 24 - 48 hours, lined with towels. No water leaks found at this time. All is now working as designed. Call complete."

Near Scotland Well Dr, Austin, TX 78750
Jonathan M.

Jonathan M.

WASHER MAYTAG MHW6630HC0 "Arrived on site for washer that is having a low flow error code. Inspected unit and work area. Placed an in-service diagnostics and found an F8 E1 (no/long fill) and F0 E2 (over suds) error codes. I ran the unit through a manual test and both hot and cold water valves worked as designed. I called Techline and spoke to Kathy SR# 7727377293. He had me checks he height of the stand pipe and see how far down the drain tube went. She had me test the pressure hose up to the air down and make sure all connections are good. Everything was working as designed and was properly attached. She then advised that this issue was probably an issue with over sudsing. She advised that the FAV one error code happens when the unit either does not feel or does not drain properly and with an over sides, the unit would think that it still had water in the unit causing the drain pump to time out and throw the rot code. She advised me to make no repairs and to have the customer switch

Near Bellaire Dr, Waco, TX 76712
Jacob S.

Jacob S.

REFRIGERATOR MAYTAG MRT118FFFE04 Arrived onsite to replace parts. Replaced parts. Tested unit. Unit test good. No issues at this time. Job complete

Near River Park Rd, Luling, TX 78648
Kevin B.

Kevin B.

ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on site and set ice machine into a diagnostic cycle and ran all functions on manual and everything passed. Confirmed ice level sensor is operating. If customer experience is excessive ice production again requested that they take a picture of the ice level and do not turn off the machine before technician arrival. And ice level sensor should also be brought back if the issue continues 7727374181

Near Cutlass, Lakeway, TX 78734
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED49STBW1 Arrived on for unit not powering on. Tested unit. Found that the terminal block and power cord had melted. Ordered parts. Rescheduled with customer.; ordrng 1 279318 (terminal) and 1 279393 (screw) and 1 PT600L (cord-power) and 1 REQUEST2HR (2HR ) and 1 WP3397659 (block-term)

Near Trawell Rd, Dale, TX 78616
Robert J.

Robert J.

OVEN KITCHENAID KODE300ESS04 Arrived on job for complaints of top oven temperature issues. Ran diagnostics and found top oven showed temperature of 990 degrees. Replaced sensor replaced control now showing correctly.

Near Montebello Rd, Austin, TX 78746
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on job to install patch kit. Patch kit installed crack sealed.

Near Bunny Trail, Kyle, TX 78640
James C.

James C.

MICROWAVE KITCHENAID KOCE500ESS06 Arrived on site and tested operation. Found unit has F1E5 error. Tested per tech sheet and found code remains. Unit will need new inverter and magnetron to repair. Parts needed covered under 5 year warranty. Office to schedule return service due to inverter being factory only part. ; ordrng 1 W10217711 (inverter) and 1 W11346197 (MAGNETRON )

Near Mountain Leather Dr, Horseshoe Bay, TX 78657
Jacob S.

Jacob S.

FREEZER GE GSS25GMHGCES Arrived onsite for unit still not cooling. Tested unit. Found sealed system issue is the cause. Submitted sealed system check list. Office to reschedule for parts authorization. ; ordrng 1 2HR (2HR) and 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 WR86X96 (drier) and 1 WR87X10224 (compressor kit egys6)

Near Red Rock Rd, Kingsbury, TX 78638
Andy  B.

Andy B.

ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site for ice machine not operating. Tested and inspected unit and found issue with water pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Co Rd 413, Taylor, TX 76574
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42QVS02 "Arrived on site for no ice. Ran diagnostics on emitter diagnosed faulty emitter and receiver control. Installed ne controls,power cycled unit,icemaker ran through a harvest and filled with water.

Near Lakecliff Hills Ln, Austin, TX 78732
Lou S.

Lou S.

DISHWASHER MAYTAG MDB4949SHZ0 "arrived on site to inspect dishwasher not operating. Upon further inspection, I attempted to place it in diagnostics and the console responded at first, then shut off. I inspected the junction box and found the wire nuts were not connected well. Also found that the control was not functioning properly as the unit would shut off mid cycle even after re-wiring the junction box. I removed and replaced the control and retested and the unit is operating as designed. No water leaks observed during service, job completed."

Near Rossport Bend, Leander, TX 78641
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB880BW0 "Arrived on site for washer is not able to complete several cycles and is showing a low flow error code. Inspect unit and work area. Place unit in service diagnostics and ran an auto test. Unit would not draw in water once the cold valve activated. Replaced valve and tested unit. Unit is working as designed.Call complete."

Near Purple Sage Dr, Belton, TX 76513
Robert J.

Robert J.

WASHER LG WT1101CW Arrived on job for complaints of not draining properly. Tested voltage to drain pump and only 57v to pump.

Near Tarlton Cove, Austin, TX 78746
James C.

James C.

OVEN KITCHENAID KODE500ESS02 Arrived on site and installed new console. Tested operation and found unit working properly. Job complete

Near Paradise Cove, Marble Falls, TX 78654
Tyler B.

Tyler B.

WASHER WHIRLPOOL MVWB835DW4 "Arrived to inspect unit with LF error, found valves to be completely jammed, removed am d replaced and tested properly"

Near Saguaro Trail, Georgetown, TX 78626
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to install control and UI boards, replaced both boards and tested thermistors, compressor and fan, all worked. Instructed customer to watch temps, customer also had a surge protector on fridge, told customer per whirlpool it is not recommended, job complete"

Near River Chase Dr, New Braunfels, TX 78132
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL GS5SHAXNL00 Arrived on site to diagnose icemaker that was not making ice. Tested unit and unit does not fill. Found frozen fill tube. Defrosted fill tube and retested. Unit is filling now and working as designed. Unit is now working as designed. No water leaks found.

Near Alverstone Way, Austin, TX 78759
Kevin B.

Kevin B.

MICROWAVE AMANA AMV2307PFS0 "Arrived on site and inspected microwave and found a small fire happened in the microwave. Took pictures. On site to document only, Reported issue to techline. 7727373555"

Near Varco Dr, Lakeway, TX 78738
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for damaged wires on freezer door. Removed freezer door installed a new freezer door,checked door seal good,ran diagnostics icemaker passed harvest test ran fill test passed,checked water from dispenser.

Near Shoal Creek Blvd, Austin, TX 78756
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived onsite for a refrigerator leaking water from underneath again. I checked the drain tube in the rear of the unit and found it clean and clear. I found the RC evaporator and pan clear. I checked the FC compartment and found a sheet of ice in the bottom again. I found the drip pan hole restricted and cleared it and defrosted the ice from the pan. The water went down the drain and into the drain pan. The unit is working as designed. Call complete.

Near Iveans Way, Austin, TX 78717
Scott  M.

Scott M.

DRYER SAMSUNG DV42H5200EP/A3 "Arrived on site for long and no heat during drying . Found hi limit thermostat had blown . Replaced heater assembly No lint build up at time of service . Job complete ."

Near Pillion Pl, Manor, TX 78653
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher not operating. Tested and inspected unit and found failed control and UI. Removed failed control and replaced with new. Ordering UI and will return no water leaks present at time of service.; ordrng 1 W11402115 (UI)

Near Mead Bend, Pflugerville, TX 78660
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW5000DW3 arrived onsite for clothes still coming out super wet. Ran diagnostics mode. Found error code F7E1. called Techline. Suggested that control board needs replacement. Got Sr#772737378. Customer would like afternoon appointment. Rescheduled with customer. Ordered part.; ordrng 1 W11417466 (CONTROL BOARD )

Near Seminole Trail, Dale, TX 78616
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW1 "Arrived on site and inspected washer and found it is blinking and not progressing a cycle. Canceled cycle and found stand pipe is blocked and water immediately pours over onto the floor. Customer is already aware that this is an issue, Found saved error codes. Motor fault, shifter fault, Motor unable to reach target RPM, stuck key. Set washer into a manual diagnostic cycle and it will not agitate, but spin, drain, and water valves are all operating normally. Once homeowner corrects standpipe request that they contact the office and washer it will need to be completely rebuilt. Gear case, actuator, cam kit, belt, motor, capacitor, control7727372452"

Near Leslie Ave, Austin, TX 78721
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW3 Arrived on site for washer leaking . Found hot water valve broken off . Replaced water valve . Tested unit all checked normal . No water leaks detected at time of service . Job complete .

Near Ann Showers Dr, Elgin, TX 78621
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to install previously diagnosed ice buildup concern parts. Installed new Evap motor and harness, and new control per service bulletin. Installed components and retested. Unit turned on and is now working as designed.No water leaks found at time of service. Call complete."

Near Cassia Dr, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for no ice and ice build up in freezer. Called tech support due to ongoing issues,gave history of all parts replaced

Near Brentwood Dr, Austin, TX 78737
Kevin B.

Kevin B.

WASHER MAYTAG MVWB765FW3 "Arrived on site and inspected washer and found it is in a commercial environment. Found that dispenser drawer is cracked/broken. Washer is not approved for commercial use, customer will order the replacement parts and contact the office when they arrive. We are only changing out the ordered parts, there will be no warranty on the parts or the labor provided by Appliance Express.

Near Main St, Buda, TX 78610
David  Z.

David Z.

DRYER MAYTAG MED5500FW0 "Arrived on site to diagnose dryer that was not starting. Performed diagnostic and found good voltage at control, and unit does power on. Checked thermal fuse and found thermal fuse open. Replaced thermal fuse and retested. Unit now powers on and is working as designed. Strongly advised customer to have vents cleaned, as that is the usual cause of thermal fuses going bad.Call complete."

Near Aloe Vera Trail, Austin, TX 78750
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS311SDHB00 "Arrived on site for no cool in fresh food and not able to open fresh food door. Found no air flow to fresh food,removed evaporator cover,good voltage to fan motor diagnosed faulty fan motor. Replaced fan motor powered unit on fan working correctly. Found door handle warped and stripped set screws preventing proper operation of door ordering a new handle ; ordrng 1 W11172792 (HANDLE)"

Near Capitol View Dr, Austin, TX 78747
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both wire harness and deli drawer control and tested unit. Unit is working as designed. Unit is dispensing water lighting in all cabinets, and the door ajar light is off. Call complete."

Near Chatham Rd, Belton, TX 76513
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW7000DW4 "Arrived on site and inspected washer and didn’t find any saved error codes, found the rotor is loose and making noise, after resetting it is operating normally no water leaks from connections at time of service, job complete"

Near Menchaca Rd, Austin, TX 78745
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived to inspect crisper drawers. Right side seemed to be warped, not allowing drawers to close properly.Ordering left and right side plates to complete repair; ordrng 1 W11225684 (SIDE PLATE RIGHT) and 1 WPW10498906 (SIDE PLATE LEFT)"

Near Mallard Ln, Killeen, TX 76542
Jonathan M.

Jonathan M.

COOKTOP JENN-AIR JED3430WB01 "Arrived on site for cooktop that would not like the back right burner. Inspected unit and work area. Removed cooktop from counter and disassembled. Tested continuity on the element and found it within range. Replaced the burner control switch and tested unit. Unit is working as designed. Call complete."

Near Purple Sage Dr, Belton, TX 76513
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator filter door access cover not staying closed. Inspected unit and work area. Found latch missing. Removed top and found latch laying on top cover and broken. Will need to replace latch, returning with cover to have on hand if needed. ; and 1 W10754145 (COVER) and 1 WP2223877 (LATCH)"

Near Daylily Loop, Georgetown, TX 78626
Jacob S.

Jacob S.

RANGE KITCHENAID KSGG700ESS1 Arrived onsite to replace cooktop. Replaced cook top. Tested unit. Unit test good. No leaks at this time. Job complete

Near Curtis Ave, Austin, TX 78722
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRT134TFDW00 Arrived on site for refrigerator that was not making ice. Inspected unit. Found ice maker not cycling when trying to jump the unit. Replaced icemaker and tested unit unit is working as designed. Call complete.

Near N 23rd St, Waco, TX 76708
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher rack falling. Upon further inspection, I found the upper rack wheels broken on the left adjuster. I removed and replaced both adjusters ad tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near S Walker Dr, Leander, TX 78641
Robert J.

Robert J.

WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of washer leaking. Removed top and found tub damaged. Causing leak. Will need two man and two hours; ordrng 1 W11287251 (TUB)

Near Rainbow Cove, West Lake Hills, TX 78746
James C.

James C.

ICE MACHINE KITCHENAID KUIS18PNZB1 Arrived on site and tested operation. Found very little water flow to reservoir. Verified water pressure to unit and found to be good. Installed new valve and tested operation. Unit tests good. Job complete

Near Harbor Light, Horseshoe Bay, TX 78657
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived onsite for the refrigerator ice maker not dispensing ice. During testing found that the customer uses crushed ice a lot and the residue from the crushed ice build up in the dispenser chute. Causing a clog. Removed clog and advise customer if using crushed ice to be sure to clean the chute once a week to prevent ice build up. Refrigerator and ice maker tested good. Complete

Near W 35th St, Austin, TX 78703
Lou S.

Lou S.

REFRIGERATOR LG LTC20380SW/01 "arrived on site to install previously diagnosed and ordered part. Due to the valve assembly failing, I removed and replaced the valve/fill tube assembly and tested. Unit operated as designed. No water leaks observed during service, job completed."

Near Laughing Dog Ct, Leander, TX 78641
Jacob S.

Jacob S.

DRYER MAYTAG MEDB725BW0 Arrived onsite for unit banging around. No issues at the time. Job complete

Near Oak Grove Rd, Luling, TX 78648
Al R.

Al R.

DRYER WHIRLPOOL WED86HEBW0 "Arrived to inspect dryer not powering on.Disassembled and found one plug at the thermal fuse was not connected properly.Fixed the issue, reassembled and unit tested as designed.Job complete"

Near Serpentine Dr, Killeen, TX 76542
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for a dishwasher to replace previous diagnosed parts. I replaced the defective silverware rack. I ran the diagnostics cycle and found the control had locked out the heater again and there was an F7E1 error displaying. I replaced the control and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Axehandle Trail, Austin, TX 78717
Jacob S.

Jacob S.

REFRIGERATOR FRIGIDAIRE FFTR1821QW5A Arrived onsite to replace freezer door ordered by previous tech. Replaced freezer door and seal. Tested unit. Unit test good. No issues at this time. Job complete

Near Red Rock Ranch Rd, Red Rock, TX 78662
David  Z.

David Z.

RANGE KITCHENAID KSIB900ESS2 "Arrived on site to diagnose socket that keeps blowing light bulbs. Found socket open and surging, every time a bulb is in it instantly shorts. Replaced socket with updated model and retested. Light now operates as designed. Call complete."

Near Yaupon Dr, Austin, TX 78759
Jacob S.

Jacob S.

DRYER MAYTAG MEDB725BW0 Arrived onsite for unit not heating. Tested unit. No issues at this time. Job complete

Near Oak Grove Rd, Luling, TX 78648
Robert J.

Robert J.

OVEN KITCHENAID KDRS505XSS03 Arrived on job for glass broken. Confirmed glass broken. ; ordrng 1 WP9757706 (glass-door)

Near Onion Creek Dr, Manchaca, TX 78652
Paul R.

Paul R.

DRYER SAMSUNG DV520AEP/XAA Arrived onsite for a dryer making a loud squealing noise. I found the idler pulley making the noise. The idler would need to be replaced I replaced the idler pulley. I found the rollers and belt in good shape. I tested the unit and it sounds normal and is working as designed. Call complete.

Near Bakers Way, Cedar Park, TX 78613
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFE510S0HS1 "Arrived to inspect unit with not light, found failed housing, replaced socket and test good"

Near Leatherback Ln, Austin, TX 78729
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived to inspect dishwasher leaking.Confirmed the complaint and removed the pump and motor due to leaks.Reassembled, tested and unit tested as designed without leaking.All water lines were dry at the end of service.Job complete"

Near Alabaster Dr, Killeen, TX 76542
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF518SAHB0 Arrived on site to replace vent and gasket. Installed part test unit for leaks no leaks present at this time job complete.

Near Little Texas Ln, Austin, TX 78745
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF518SAHB0 Arrived on site to replace wire harness. Replace harness test unit and unit test good no leaks present at this time.

Near Little Texas Ln, Austin, TX 78745
Noah D.

Noah D.

WASHER MAYTAG MVWC565FW1 "Arrived on site to inspect washer for stuck agitator, upon inspection found a laundry bag tied up inside, pulled laundry bag and checked agitators, no problems found. Job complete"

Near Franklin Dr, San Marcos, TX 78666
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF518SAHB Arrived on site to replace harness replaced harness no error codes found no leaks found job complete.

Near Little Texas Ln, Austin, TX 78745
Al R.

Al R.

REFRIGERATOR MAYTAG MFI2569YEB0 Arrived to inspect water dripping from freezer cabinet.Confirmed the complaint and found a sheet of ice on the cabinet floor due to a clogged drain.Used my steamer to defrost the drain.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Lost Oak Dr, Killeen, TX 76542
David  Z.

David Z.

RANGE WHIRLPOOL WFE320M0ES2 Arrived on site to diagnose range that oven was not working on. Tested both elements and are showing good. Found 240V at unit. Found control is not sending voltage to bake element. Need to replace control. Ordering correct part # W11122560 control. Return visit ; ordrng 1 W11122560 (cntrl-elec)

Near Jollyville Rd, Austin, TX 78759
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE254ESS1 Arrived on site to install previously diagnosed drain pump to resolve a no drain issue. Installed new drain pump and retested. Unit is now draining as designed with no further issues.No water leaks found at time of service. Call complete.

Near Tweed Berwick Dr, Austin, TX 78750
Luis M.

Luis M.

REFRIGERATOR LG LMX28987ST "Arrived on site for water leaking. Tested dispenser,found water leaking from water line valve to filter. Replaced water line tested water dispenser u it working as designed with no leaks.

Near Dawn River Cove, Austin, TX 78732
Clif L.

Clif L.

WASHER KENMORE 796.4158341 Arrived on site to diagnose a washing machine that is not draining. Tested unit and found drain pump clogged. Removed all debris from drain pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Prairie Dunes Dr, Georgetown, TX 78628
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE104EBL1 Arrived on job for complaints of not cleaning. Found the wash motor not working. Replaced sump and motor. No leaks detected at time of service

Near S Cuernavaca Dr, Austin, TX 78733
Noah D.

Noah D.

OVEN WHIRLPOOL WOD51EC0HB01 "Arrived on site to install appliance manager, installed cpu and retested got f9E0 and F1E1 still, called Techline and ran through voltage breakdowns and found the outlet had been wired wrong, instructed customer to get electrician out to replace outlet and retest, job complete sr# 7727376064"

Near Klein Meadows, New Braunfels, TX 78130
Noah D.

Noah D.

DISHWASHER KITCHENAID KDTE104ESS3 "Arrived on site to nonspecific dishwasher for not starting, upon inspection found the dishwasher was draining automatically upon starting, found control was not working correctly causing issues, replaced control and retested. No problems found. Complete"

Near Burgundy Way, Canyon Lake, TX 78132
Tyler B.

Tyler B.

DRYER WHIRLPOOL NED4655EW1 "Arrived to install previously ordered parts, replaced black wire and block and tested good"

Near Scofield Ridge Pkwy, Austin, TX 78727
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator that was freezing items in the refrigerator as well as frosting up in the freezer. Inspected unit and work area. Customer advised that the issue had ceased but was concerned for the unit. I found several items pushed against the back of the fridge and advised her of her airflow issue. I explained how the unit cools and explained she needed to leave room for air to vent throughout the unit. She explained she had bottles of water pushed against the back for the refrigerator last week and they froze so it made sense. I inspected her freezer gasket and found a small leak at the bottom. I silicones the edges around the frame and used a heat gun to re-seal the gasket and told her to leave the freezer door alone for 3-4 hours the gasket reseals. Call complete.

Near Ridgeview Dr, Temple, TX 76502
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived onsite for the refrigerator door not closing. Found that the Mullen was stuck. Re adjusted Mullen and door is closing fine. Complete

Near W 35th St, Austin, TX 78703
Jonathan  S.

Jonathan S.

REFRIGERATOR GE GSL25JGDBLS "Arrived on site for refrigerator not dispensing water or making ice. Customer Informed me that unit was connected to the reverse osmosis. Inspected unit and found ice cubes hollow. Found fill tube frozen and possible water splatter hitting fan. Tested water pressure and found low pressure Removed water filter and added bypass cap. Thawed ice from fill tube and away from fan. Found auger motor locked up due to ice. Removed motor and thawed ice away from motor. Turned motor manually. Installed motor and tested. Found working. Attempted several times to force ice maker and no response from ice maker. Tested voltage to ice maker and getting voltage. Found water pressure better with bypass. Since ice maker has been making ice , does not need to replaced at this time.

Near Wildwood Dr, Georgetown, TX 78633
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect oven not preheating. Upon further inspection, I placed the unit in diagnostics showing error code F6E4. Following the tech sheet, removed and replaced the main control (ACU) and checked ohms to the TOD and both elements and all three were good. Tested the unit on Bake at 350 degrees and the unit preheated as designed. Job completed."

Near Concho Creek Loop, Leander, TX 78628
Clif L.

Clif L.

DISHWASHER GE GDF570SSF6SS Arrived on site to diagnose a dishwasher that is not cleaning properly. Reset parts and components back to original position after homeowner serviced the unit. Removed clog from upper spray arm caused by calcium deposits. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Pecan Vista Ln, Georgetown, TX 78626
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived to inspect unit with heating issues. Found sensor failure. Replaced and tested good

Near Tippys Ter, Austin, TX 78717
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived onsite for a dishwasher not cleaning well. I checked stored error codes and found an F7E1. I found the rinse aid dispenser leaking rinse aid causing an extreme amount of sudsing causing the control to lock the heating out. I changed the dispenser out and ran the diagnostics cycle to clear the no heat code. The unit completed the cycle, heated properly, and worked as designed. There were no water leaks present at the time of service. Call complete."

Near Shady Creek Trail, Cedar Park, TX 78613
Kevin B.

Kevin B.

FREEZER KITCHENAID KRFC300EBS00 "Arrived on site and replaced damper control diagnosed by previous technician. No water leaks from connections at time of service, job complete"

Near Leo St, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for broken wires at door hinge. Replaced freezer door checked door seal good,ran diagnostics icemaker passed ran fill test passed.

Near La Concha Cove, Austin, TX 78749
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived to inspect unit with no power, found console to be dead. Removed and replaced and tested properly"

Near Kingston Pl, Cedar Park, TX 78613
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for an oven that the time is changing on and the display fading. I found the control panel failing. I replaced the control panel and tried to reconnect the unit to WiFi. The oven said it was connected thru the control panel and it said it was loaded into the app but it wasn’t showing up in the app. I called the connect team and spoke with Chad. We were able to get the unit connected and it is working as designed. Call complete.

Near Grander Ln, , TX 78641
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF750SAYM3 Arrived on site to diagnose a dishwasher that is not cycling properly. Tested unit and found failed pump and motor assembly and shorted control. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Grand Jct Trail, Georgetown, TX 78626
Paul R.

Paul R.

WASHER WHIRLPOOL MVWX655DW2 Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the control. I manually unlocked the lid lock. I calibrated the control and ran the auto diagnostics cycle. The unit completed the cycle and worked as designed. Call complete.

Near Gynerium Dr, Austin, TX 78717
James C.

James C.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site and tested operation. Found no response from ui. Tested voltage and found to be good. Found loose connections in junction box. Removed soldered ends of harness to expose clean copper. Secured connection and tested operation. Found no function from control or ui. Disconnected ui and drain pump did not come on. Installed new control and found drain pump now running but no power to ui. Installed new ui and found unit now working properly. Ran diagnostics to test all functions. Unit tests good. Job complete

Near Turkey Run, Meadowlakes, TX 78654
Kevin B.

Kevin B.

REFRIGERATOR LG LMXS30796S/00 "Arrived on site and replaced power board diagnosed on previous visit, this had no positive effect on how sensitive right hand side door is to noise. Spoke with LG tech line and they recommended removing gasket and finding microphone responsible for turning light on when the door is knocked on, they recommended adding a single layer of electrical tape to the face of the microphone. After this was done noise Sensitivity has been reduced enough that only knocking on the glass appears to turn on the light. Job complete"

Near Tanner Bayou Loop, Austin, TX 78738

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