We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Seguin, Texas 78155
Andrey
Job Details: 07/15/2025
"Arrived on site to test unit for tripping breaker, tested unit found voltage is correct, no shorted or loose connection, followed service pointer and replaced elements and control and preheated unit to 500 with no issues, called safety to document, per safety if the unit continues to trip after the 2 hour burn off cycle then the breaker needs to be replaced and documentation needs to be provided to safety at this time job complete installed W11182108, W11707168, W10856603"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Seguin, Texas 78155
Andrey
Job Details: 07/15/2025
"Arrived on site to test unit for not leveling properly, tested unit found all four feet are functional, pervious attempt by the builder was not done correctly, unit is leveled to look good with the cabinets and counters tops but after inspecting found that counters tops are not leveled off by about a 1/2 inch and bottom cabinets are off by about 3/4 inch, properly leveled unit cook top and oven racks are now within manufacture specifications unit is now functioning as designed, explained to customer that sometimes racks sag over time causing the food to be uneven and they can be slightly adjusted, at this time unit is functioning as designed job complete no parts installed"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Killeen, Texas 76542
Robert
Job Details: 07/15/2025
"NTW4516FW4 Arrived on site for a washer not draining. On arrival I found error code F1E1 and failed control board. I replaced control board, calibrated then tested in customer mode product works as it's designed no water leaks visible from main water supply."
We serviced a
MAYTAG WASHER
Model MVW5430MW2
Near New Braunfels, Texas 78130
Andrey
Job Details: 07/15/2025
"Arrived on site to test unit for not working properly, customer stated that at times it goes into a third rinse but all cycles are still finishing and no unusual noises, ran a full diagnostic on the unit, could not find any issues, explained to customer that each cycle has different program that it follows, advised customer to read through the owner's manual and determine what cycle best fits her needs, at this time unit is running as designed no leaks detected job complete no parts installed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ13
Near Killeen, Texas 76549
Robert
Job Details: 07/15/2025
WRS325SDHZ13 Arrived on site for a refrigerator with cooling issues and making loud noises. On arrival I heard the nosies and automatic knew the issue. I found the water fill tube was misplaced and causing water to run down the back where the evaporator was at. There was so much ice buildup i couldn't defrost it. I recommend client to unplug refrigerator to defrost all the ice buildup. I fixed the water fill tube uploaded photo ofice buildup no parts used product works as it's designed no water leaks visible from main water supply.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW03
Near Uhland, Texas 78640
Andrey
Job Details: 07/15/2025
"Arrived on site to replace previously diagnosed basket, control and suspension, replaced parts and tested unit is now running as designed no leaks detected job complete installed W11607637, W11172199, W11217817"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Copperas Cove, Texas 76522
Robert
Job Details: 07/15/2025
WRS315SDHM12 Arrived on site for a defective ice ben . On arrival I verified issue I replaced the ice-contnr tested product is working as its designed no water leaks visible from main water supply.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Kyle, Texas 78640
Andrey
Job Details: 07/15/2025
"Arrived on site to replace previously diagnosed control, replaced control and tested unit is now running as designed no leaks detected job complete installed W11607637"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Florence, Texas 76527
Brandon B
Job Details: 07/15/2025
Arrived on-site for unit not draining. Found unit is draining but getting a long filling code. Tested the valves and was getting very slow trickle. I replaced the valve and tested the unit. Everything is working as designed. Used w11614515
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near San Marcos, Texas 78666
Andrey
Job Details: 07/15/2025
"Arrived on site to replace previously diagnosed control and drain pump, replaced and tested unit is now running as designed no leaks detected job complete installed W10919003,W11607637"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Kyle, Texas 78640
Brandon
Job Details: 07/15/2025
"Arrived on site for customer complaint of unit running drain pump non stop. Found failed control board, I replaced control board, ran calibration cycle and tested unit, unit tested good. Part used w11608056"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Uhland, Texas 78640
Brandon
Job Details: 07/15/2025
"Arrived on site to replace control board under S153EB, after replacing control board, I ran calibration and tested unit, unit tested good. Part used W11607637"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Kyle, Texas 78640
Brandon
Job Details: 07/15/2025
"Arrived on site for customer complaint of unit running drain pump at the end of a cycle. Found failed control, ordering control. S153EB; ordrng 1 W11607637 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Round Rock, Texas 78681
Daniel A
Job Details: 07/15/2025
Arrived on site to install previously diagnosed and ordered parts per previous technician. I installed the ice maker and led kit. The refrigerator is now operating as designed. W10886939 W11683243
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Austin, Texas 78741
Leonardo
Job Details: 07/15/2025
Arrived on site to test unit for unit not draining. Test unit and found water in the bottom of the unit. Removed water with shop vac test unit and found shorted drain pump. Replaced drain pump test unit and unit test good job complete.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Leander, Texas 78641
Wesley
Job Details: 07/15/2025
Arrived onsitw and tested door engagement problems amd found warped door also at fault. Door hinges and outer door/inner door switch will need to be replaced. 2hrs. Office to reschedule. No parts; ordrng 1 W11684570 (Inner door) and 1 W11600216 (Outer door stainless)
We serviced a
WHIRLPOOL DRYER
Model WED8740DW1
Near Leander, Texas 78641
Daniel A
Job Details: 07/15/2025
"Arrived on site to inspect dryer not starting a cycle. Upon further inspection, I gained access to the control and verified proper incoming voltage. I then tested the motor relay and found that the relay is not closing. I replaced the control and reasembled and tested the dryer. The dryer is now operating as designed.W10849080"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Buda, Texas 78610
Brandon
Job Details: 07/15/2025
Arrived on site to replace previously diagnosed parts. I replaced contol and wire harness. I calibrated unit and ran diagnostic test cycle. Unit tested good. Parts used w11607637 and a w11665967
We serviced a
MAYTAG WASHER
Model MVW6500MBK1
Near Kyle, Texas 78640
Brandon
Job Details: 07/15/2025
"Arrived on site for customer complaint of noise issue. Found F0E5 error code, out of balance. Unit is sitting inside a drain pan (drain pan not hooked up) on second floor. I cleared code and ran diagnostic test cycle, unit tested good, I cleared code, instructed customer on proper use and asked if she could video noise if it happens again."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78748
Brandon
Job Details: 07/15/2025
"Arrived on site for customer complaint of unit making a humming noise, found no hot water getting to unit. This is an apartment building still under construction, hot water is shut off. I tested unit with cold water only, unit tested good. Advised customer of my findings, instructed them to call us back if there is still an issue after hot water supply is back on."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ0
Near Leander, Texas 78641
Wesley
Job Details: 07/15/2025
Arrived onsite and found broken strike. Replaced strike to restore function. Unit is now operating as designed. W11545309
We serviced a
MAYTAG WASHER
Model MAVT546EWW
Near Leander, Texas 78641
Daniel A
Job Details: 07/15/2025
"Arrived on site to inspect washer, not draining and not advancing. Upon further inspection, the customer informed me that the washer stopped mid cycle. I gained access to the bottom of the washer and found traces of gearcase oil. I attempted to rotate the basket by hand, but it would not rotate easily. I attempted to start the washer and the machine attempted to spin but seized and presented a buring smell from the gearcase. I am ordering the gearcase, seal nut, hub seal assembly and brake. Office to follow up 21001533 21001868 21001867 35-6918. No water leaks observed during service. ; ordrng 1 21001533 (Seal nut) and 1 21001868 (Hub seal assembly) and 1 21001867 (Transmission) and 1 35-6918 (Brake)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cedar Park, Texas 78613
Wesley
Job Details: 07/15/2025
Arrived onsite and repaired washer with new control. For f3e1 continuous drain error.replaced control and calibrated unit. W11607637.
We serviced a
WHIRLPOOL DRYER
Model WET4027HW2
Near Austin, Texas 78748
Leonardo
Job Details: 07/15/2025
Arrived on site to diagnose unit leaking from the cold water valve. Found the cold water valve broken. Replaced the entire valve assembly. Tested the unit and confirmed it is operating properly with no leaks present. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Leander, Texas 78641
Daniel A
Job Details: 07/15/2025
"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78744
James K
Job Details: 07/15/2025
"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Unit is a showing unit. No one available to sign. Special project S153EB performed."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Cedar Park, Texas 78613
Wesley
Job Details: 07/15/2025
"Arrived onsite for unit with spinning out issue draining concerns, sr#7741991055 documented finsigns and history with Daniel at techline. Found an f5 latch code. No other codes. Unit drain is clear and moves water perfectly Spins properly. Is level and secure to the pedestal. All functions operating as designed. Provided thorough customer instruct on design and safety balance parameters that can interrupt and short cycle when a given load is off balance. No parts. Advised cueromers on findigns. No further recommendations."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78724
Justin
Job Details: 07/15/2025
Arrived onsite for drain pump running randomly. Ran diagnostics and found stored error F3E1 pressure system failure. Replaced control under s-code S153EB. Tested and unit is now functioning properly. Job complete
We serviced a
KITCHENAID OVEN
Model KOED530PSS00
Near Liberty Hill, Texas 78642
Daniel A
Job Details: 07/15/2025
"Arrived on site to inspect oven displaying error code F9E0. Upon further inspection, I gained access to the controls and measured proper incoming voltage for L1 at J8. Neutral and L1 are wired correctly. I tested L2 at the bake and broil relays and voltage is correct. I cleared the error code and power cycled the unit and the code returned. I replaced the controls and the code did not return. The unit is now operating as designed. W11598200 W11448962. Vacant home, no one on site to sign"
We serviced a
WHIRLPOOL RANGE
Model WOES3030LS01
Near New Braunfels, Texas 78132
Andrey
Job Details: 07/15/2025
"Arrived on site to test unit for not working properly, tested unit found found console acting erratic and none of the buttons working, replaced console but not half of the screen has random lines, replaced control as well and tested unit is now running as designed job complete installed W11649136, W11659257"
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Leander, Texas 78641
Daniel A
Job Details: 07/15/2025
"Arrived on site to inspect oven displaying error code F8E0. Upon further inspection, I placed the unit into diagnostics and componrjt tested the blower and found that the blower was humming but not rotating. I gained access to the rear of the oven and found that the blower was seized. I replaced the blower and reassembled and tested the oven. The oven is now operating as designed. W11598119"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78748
Brandon
Job Details: 07/15/2025
"Arrived on site for customer complaint of unit constantly running the drain pump, I found failed control. I replaced control, ran calibration, tested unit, unit tested good. Part replaced under S153EB"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Pflugerville, Texas 78660
Justin
Job Details: 07/15/2025
Arrived on site for unit leaking water. Upon arrival inspected unit ran diagnostics checked for error codes no errors codes at this time. Ran test cycle and monitored unit for leaks . Found unit is leaking from vent to9k pictures and uploaded to sd. Ordering vent return visit 7/3 unplugged unit and told office not to use until we return; ordrng 1 WPW10329609 (Vent)
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS4
Near Georgetown, Texas 78633
David Z
Job Details: 07/15/2025
"Builder home, unoccupied. Arrived on site to diagnose vent hood making noise/vibration when on medium and high. Ran unit and confirmed a very noticeable vibration when the blower is on, due to likely damaged blower cage. I removed the blower and found it full of drywall and debris, which had lodged into the blower cage and broken several fins in the process. Replaced blower housing due to broken cage fins. Tested unit and verified proper operation. Repair completed. Parts used - W11351717. Noone on site to sign for ticket."
We serviced a
WHIRLPOOL WASHER
Model wtw4855hw3
Near Austin, Texas 78748
Brandon
Job Details: 07/15/2025
"Arrived on site for customer complaint of unit constantly running the drain pump, I found failed control. I replaced control, ran calibration, tested unit, unit tested good. Part used w11607637"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78744
James K
Job Details: 07/15/2025
"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Tenant is not home. No one available to sign. Special project S153EB performed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ12
Near Austin, Texas 78721
James K
Job Details: 07/15/2025
"Arrived on site for unit leaking water from back of unit. Upon arrival, found fill tube hose detached from the ear clamp to fitting. Proceeded to replace W11181718 fill tube. Tested unit and now unit is functioning as designed. No water leaks detected at this time. Tenant not home. No signature"
We serviced a
KITCHENAID COOKTOP
Model KCIG556JSS00
Near Florence, Texas 76527
Brandon B
Job Details: 07/15/2025
Arrived on-site for unit getting a miswire error. Verified the issue. I couldn't replicate the issue. I replaced the hmi and configured for the model. Unit is operating as designed.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Copperas Cove, Texas 76522
Robert
Job Details: 07/15/2025
"NTW4519JW2 Arrived on site from previous tech to install part. On arrival, the client was at the hospital with her husband, and she opened the garage door for me . The washer wasn't connected they had it in the garage. I installed the control board and couldn't test due to no connections near . Nobody home to sign. I notified the client I was leaving, and I waited for them to close the garage door."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC2
Near New Braunfels, Texas 78132
Andrey
Job Details: 07/15/2025
"Arrived on site to test unit for not working properly, tested unit found failed latch, replaced latch and tested unit is now running as designed no leaks detected job complete installed W11700916"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78717
Wesley
Job Details: 07/15/2025
Arrived onsite for unit with f3e1 error. Continuous drain symptom. Repaired by replacing the control. Unit is now operating as designed. W11607637
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78717
Wesley
Job Details: 07/15/2025
Arrived onsite to 6304 and found unit was working and tenant stated the unit had been fixed a few weeks ago. Same repair. Did not needlessly repeat repair. Model and serial matched the service request.
We serviced a
KITCHENAID OVEN
Model KOCE500EBSO8
Near Buda, Texas 78610
Leonardo
Job Details: 07/15/2025
"Arrived on site to diagnose unit not working. Tested the oven by setting it to 350?F; unit preheated correctly. Tested the microwave by heating water for 30 seconds, and it heated properly. Re-tested the microwave with a 1-minute cycle while the oven was running simultaneouslyunit functioned as expected with no issues. No error codes found. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Buda, Texas 78610
Leonardo
Job Details: 07/15/2025
"Arrived on site to diagnose unit for not starting. Attempted to enter diagnostics mode, but the unit would exit diagnostics on its own. After four attempts, successfully entered diagnostics and found error code F2E1 shorted keypad. Replaced the control board and tested the unit. Unit is operating as designed. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Kyle, Texas 78640
Leonardo
Job Details: 07/15/2025
"Arrived on site to diagnose unit for not heating. Tested unit and found failed high voltage components. Removed unit from the cabinet to access the magnetron, capacitor, and diode. Replaced all three components. Tested unit, and it is now heating properly. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model UXT5530AAS1
Near Cedar Park, Texas 78613
Wesley
Job Details: 07/15/2025
Arrived onsite and found unit left front valve seized. Ordering valve to repair. No parts. Verified cooktop access. No broken or seized screws. ; ordrng 1 W10441651 (Left front valve)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near Buda, Texas 78610
Brandon
Job Details: 07/15/2025
"Arrived on site for customer complaint of orange flames, I tested unit, adjusted valve, tested oven, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDM04
Near Austin, Texas 78753
Justin
Job Details: 07/15/2025
Arrived on site for unit leaking. Inspected unit found alot of water moisture droplets on top of fridge cabinet. Took pictures uploaded to sd. Inspected unit found left side gasket not sealing properly. Tried using heat gun to fluff gasket out but no luck. Ordering new gasket return visit 7/23; ordrng 1 W10838574 (Fridge door gasket)
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Elgin, Texas 78621
Joe Z
Job Details: 07/15/2025
"Arrived on site for washer glass is separating from door. Upon arrival, inspected unit and found lid has failed at right hinge. Replaced lid W11470212. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Kyle, Texas 78640
Brandon
Job Details: 07/15/2025
"Arrived on site for customer complaint of unit running drain pump at the end of a cycle. Found failed control, ordering control. S153EB; ordrng 1 W11607637 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78748
Luis
Job Details: 07/15/2025
"Arrived on site. Weak water flow,removed filter good flow,installed another filter same issue diagnosed a defective filter housing. ; ordrng 1 W11162042 (Filter housing) and 1 W11700250 (Icemaker)"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Kyle, Texas 78640
Brandon
Job Details: 07/15/2025
"Arrived on site for customer complaint of noise issue during spin, found actuator was not engaging properly during spin. I replaced actuator and splutch assembly, unit tested good. Parts used w11481722 and w10721967 from job number 454406. I sent a note to parts department. ; used 1 W11481722 ( Actuator), and 1 W10721967 ( Splutch assembly) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78722
Scott
Job Details: 07/14/2025
"Arrived on site for washer jumping around . Ran diagnostics got 7-1 code . Ran test wash filled and drain are normal. Found unit spinning faster then normal and making high pitch noise . During spin down heard electrical snapping from control . Tried to but in diagnostics again and control shorted out . Replaced stator ,rotor ,and control. Ran diagnostics tests all checking normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Austin, Texas 78719
Tyler
Job Details: 07/14/2025
"Arrived on site for refrigerator making a weird dripping noise. On arrival confirmed issue and upon further inspection, I found due to unit leaning too far forward and not being level, there are parts of the refrigerator that were rubbing against one another, causing the intermittent noise to sound like a drip. After leveling, fridge found noise removed and unit working as designed call complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMMS3330RZ00
Near Austin, Texas 78748
Leonardo
Job Details: 07/14/2025
"Arrived on site to diagnose unit making a loud buzzing sound and sparking. Removed console to access the capacitor and diode. Found a shorted diode causing the issue. Replaced the diode, reassembled the unit, and tested by heating water for 30 seconds. Unit tested goodno more buzzing or sparking. Job complete. Contacted safety to report findings. 7741919446"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Hutto, Texas 78634
Andrew R
Job Details: 07/14/2025
Arrived insite for control panel locked. Customer stated after resetting the breaker multiple times the unit saw no change. I confirmed after a power reset the panel will not recover. Customer didn't have unit on wifi. I told the customer that it needs to be on wifi for updates and if they are not received the panels memory ends up being corrupted. I replaced the panel and unit is now acting as designed. I gave customer the wifi team number if they have issues setting wifi up. Unit operates as designed. Call complete. Installed W11600370 CONSOLE.
We serviced a
KITCHENAID COOKTOP
Model KGCU467VSS02
Near Driftwood, Texas 78619
Leonardo
Job Details: 07/14/2025
"Arrived on site to diagnose unit for intermittent sparking issue. Tested unit but was unable to duplicate the problem. Customer stated the sparking typically occurs after using the unit for 45 minutes to an hour, especially when multiple burners are in use. Contacted Techline and performed recommended tests. Per Techline, we were unable to confirm the issue due to the inability to reproduce the problem during the visit. Advised customer to monitor the unit and report any changes. Informed her that we could replace all igniters and the spark module as a preventative measure if she chooses to proceed. Customer will consider the option. Job complete. Contacted Safety to report findings. SR#7741973215"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Blanco, Texas 78606
Andrey
Job Details: 07/14/2025
"Arrived on site to replace previously diagnosed door, replaced and tested unit is now running as designed no leaks detected job complete installed LW11037733"
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Hutto, Texas 78634
Andrew R
Job Details: 07/14/2025
Arrived onsite for unit making a grinding noise. Customer stated it was almost like a high pitch gurgling noise in the rear. I found no errors. I ran a diagnostics test and found the valve to have issues filling and can make a high pitched noise If clogged. Gonna order a valve for repair. Return with previously issued parts as the only issue i see is the valve making noise while filling. No leaks. Ordering W11165546 Valve and W10734521 Slider. RS for 07-21-25.; ordrng 1 W11165546 (Valve) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Austin, Texas 78729
Miguel
Job Details: 07/14/2025
"Arrived on site for refrigerator tripping breaker. Again unit trips right away. Unplugged compressor and unit still trips. Replaced control and unit still trips breaker, removed evaporator cover. Checked heater at 26 ohms. Found heater harness was crimped behind housing. Uncrimped and plugged back in. Unit is now working, ordering harness and heater. Reset for Mon am. Sooner service list. ; ordrng 1 WP2323198 (Heater) and 1 W11545823 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS01
Near Round Rock, Texas 78681
Lou
Job Details: 07/14/2025
"Arrived on site to inspect refrigerator not cooling. Upon further inspection, I tested temps in the FC=29 degrees and RC=58 degrees. I found the unit in defrost mode upon arrival. I found frost/ice on the RC evap cover and gained access to the RC evaporator to find a piece of insulation wedged in the blades of the evaporator fan (photo). Also found the top of the evaporator engulfed in ice and had formed in the blades of the fan. Using my steamer, I removed the ice, and as a precaution, I removed and replaced the evaporator fan motor w/harness and positioned the thermistor on the suction line with foil tape and a ziptie. I found the water not draining from the drip and gained access to the drain tube at the back and found the tube clogged inside the cabinet. I cleared the tube and poured hot water down the tube to verify. Once I had the water and ice cleaned up, I tested the unit in test 4, and the unit is operating as designed. No water leaks observed during service, job completed. W11087438"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Leander, Texas 78641
Lou
Job Details: 07/14/2025
"Arrived on site to inspect washer not completing cycles. Upon further inspection, the customer advised that the unit won't go past sensing. I placed the unit in diagnostics, showing no error codes and tested. The unit operated as designed. I tested in a normal wash mode, and the unit started sensing, then filled and began to agitate. I stopped the cycle and calibrated the unit, then retested in a normal wash cycle, and it continued to operate as designed. I stopped the cycle and advised the customer of my findings. I had the customer demonstrate how they performed a normal cycle, and I found the customer did not hold the start button down long enough to engage the lid lock. I demonstrated how long to hold the start button down, and once the cycle started, we allowed it to operate until the agitation mode. The unit is operating as designed. I made recommendations for use and care, as well as detergent use. No water leaks observed during service, job completed. No parts installed."
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ4
Near Leander, Texas 78641
Lou
Job Details: 07/14/2025
"Arrived on site to inspect range oven not working. Upon arrival, the customer advised that the unit is operating as designed and declined services."
We serviced a
WHIRLPOOL FREEZER
Model WRMF3636RZ00
Near Round Rock, Texas 78664
Andrew R
Job Details: 07/14/2025
"Arrived onsite for low ice production and freezer feeling warmer. Upon arrival I checked temps and found the freezer to be at 11 and still dropping. I checked the icebox and found the bin to be full of ice. I could not find any issues with the refrigerator making ice however I did set the defrost time cycle to 8 hours. Indication of a door being open or not shut correctly is present and no issues with the unit. I explained to the customer how to ,ake sure to close the doors and to ensure they are shut. Call complete. No leaks. No parts installed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV06
Near Leander, Texas 78641
Lou
Job Details: 07/14/2025
"Arrived on site to inspect microwave popping when heating and giving off a burning odor. Upon further inspection, the customer advised that the unit began to make a popping noise, and they saw sparks coming from above the main control/panel area, and then the control panel would not function. Using my microwave tester, I tested the unit for 30 seconds and found it operating as designed. I removed the unit from the wall and gained access to the heating components and main control, and inspected the parts. I did not find any arc markings, but I did find a large amount of cooking oils/grease in and around the control and heating components. I removed the magnetron and found the antenna browning, and it appeared that inside the antenna, it was beginning to wear. I found grease/oils on the diode and capacitor connections as well. As a precaution, I removed and replaced the magnetron, capacitor, and diode and reassembled the unit, and retested. The unit continues to operate as designed. Due to the control panel not responding when the unit began to arc and make the popping noises for the customer, I am ordering the control panel and main control and scheduled return service for 07/22/25. Unit is currently operating as designed, but I advised the customer that if the unit starts to fail again to unplug it or turn power off at the breaker and contact our office to advise. Ordering the main control and control panel. WPW10693025, W10850446, W11256462; ordrng 1 W11342846 (Main control) and 1 W11184553 (Control panel)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Marble Falls, Texas 78654
David Z
Job Details: 07/14/2025
"Arrived on site to diagnose ice machine not producing any ice. I ran the unit and found water off at first. Customer had mentioned ice was melting and unit had been making noise. I ran the unit and found the internal drain pump was not moving any water. I did not have one to replace it, so I cleaned out the motor shaft and reservoir. This got the pump draining again. I ran a function check and found everything else working as designed. Advised customer to get video if they hear abnormal noises. Call completed."
We serviced a
MAYTAG WASHER
Model MVW5430MW2
Near Round Rock, Texas 78664
Wesley
Job Details: 07/14/2025
Arrived onsite for complaint about not starting. Reset power and unit started right up. Explained findings to customer and the best use and care principles for proper spinning of clothes. No parts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Pflugerville, Texas 78660
Wesley
Job Details: 07/14/2025
"Arrived oneite for no cool amd repaired by replacing compressor and adding dye drier and access valve. Pulled vacuum and charged to spec. Unit is now operating as designed. Good lowside pressure and detectable heat exchange on the discharge line. W11506635, WPW10143759, W11580057"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Marble Falls, Texas 78654
David Z
Job Details: 07/14/2025
"Arrived on site to diagnose washer that wont turn on. Plugged in unit and found it is powering on, but drain pump is going in and out. I replaced the control to resolve the ongoing drain pump issue. New Control is defective and also just runs the drain pump when connected. I verified good voltage and polarity at the outlet, so this is a defective Control. Office to reschedule, ordering new Control. ; ordrng 1 W11607637 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Austin, Texas 78754
Justin
Job Details: 07/14/2025
Arrived on site to replace dented fridge door. Replaced door and tested unit is functioning properly job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ05
Near Georgetown, Texas 78626
Brandon B
Job Details: 07/14/2025
Arrived on-site for drawer making noises. Verified the door is squeaking. Found frost build up on the bracket. I replaced the bracket and the drawer is operating as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Georgetown, Texas 78626
Brandon B
Job Details: 07/14/2025
Arrived on-site for console locked up. Verified the issue. I replaced the console and tested the unit. It is working as designed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, Texas 78727
Miguel
Job Details: 07/14/2025
"Arrived on site for washer not spinning and making a loud noise when it tries. Found f6e3, f0e5. Customer said it was making noise since last repair. Ran diagnostics cycle. All components passed test. Inspected underneath and found unit was installed right. Found right side leveling were much higher than left side. Customer also says sometimes unit will not turn on. Replaced main control. Unit has had the right leveling legs at a different level than left side so unit was leaning. Recalibrated and ran test cycle. Loud grinding noise from gearcase as spin stopped. Replaced gearcase, clutch, slider, rotor. Recalibrated and ran test cycle, passes on test."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kyle, Texas 78640
James K
Job Details: 07/14/2025
"Arrived on site for unit continuously running. Upon arrival, customer states the unit will not shut off. They would have to unplug to shut off. Upon inspection of customers attempt to stop unit, noticed customer cycle signal to off. Explained to customer that is a signal alarm indicator. Timer shutting off unit and functioning as designed. Customer also mentioned a loud noise when spinning. Upon further inspection, found hardware damaged blower wheel. All photos attached. Showed customer. Called Safety and spoke with Lisa SR#7741883713 and stated they will repair unit as a one time courtesy. If issue occurs again, WP will not cover repair. Advised customer and customer agreed. Ordering WP694089 wheel and 279827 motor. Please schedule call first appointment due to unit being in a shed. Customer agreed to reschedule July 21st. No parts replaced ; ordrng 1 WP694089 (Wheel) and 1 279827 (Motor)"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS4
Near Austin, Texas 78721
Scott
Job Details: 07/14/2025
Arrived on site for left and right outer knobs broken at stem . Replaced both knobs W11687171 x 2.all top burners are functioning properly. No gas leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, Texas 78750
Miguel
Job Details: 07/14/2025
"Arrived on site for unit running drain all the time. Customer had to unplug. Drain runs as soon as its plugged in. Cancelled cycle. found f3e1, f8e1, f2e1, f1e1. Found wiring was good. Blew through pressure hose and it was clear. Per Service Pointer - W11766193. I replaced main control. Ran calibration and automatic test cycle. Nowmwprking as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Austin, Texas 78730
Miguel
Job Details: 07/14/2025
"Arrived on site with new compressor. Verified compressor will not start. Installed Start device and same. Recovered refrigerant. Replaced compressor , access valve and drier. Pressure tested at 250. Held for 10 min. Vacuumed and recharged. Verified iperarion. Advised to allow 24 hours to cool. Call complete"
We serviced a
JENN-AIR VENTHOOD
Model JXW8536HS2
Near Leander, Texas 78641
Lou
Job Details: 07/14/2025
"Arrived on site to inspect venthood issues. Upon further inspection, the customer advised that the venthood perimeter panel will l not stay closed. I found the panel closed, but as soon as I touched the panel, it flew open. I inspected the clips and strikes and found a large amount of cooking grease/oils inside the clips (photo). I attempted to clean the clips and strikes and retested functions and the panel closed, but approximately five seconds later, the panel flew open again. I am ordering the clips (2) and scheduled return service for 07/22/25. The panel was left in the open position to prevent it from flying open and slamming against the back splash.; ordrng 2 W10854245 (Clip)s"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78754
Justin
Job Details: 07/14/2025
Arrived onsite for drain pump running randomly. Ran diagnostics and found stored error F3E1 pressure system failure. Replaced control under s-code S153EB. Tested and unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5800BC0
Near Killeen, Texas 76549
Robert
Job Details: 07/14/2025
WED5800BC0 Arrived on site for a dryer blowing out the thermal fuse. On arrival I called Whirlpool tech support they said its needed control board for a sticking relay . Control board didn't arrive on time t9 be sent out with my parts. I rescheduled client for 7/21/25 .Office please schedule client for a sooner return date thank you. Returning parts will be needed. ; ordrng 1 WPW10349492 (Blower wheel) and 1 WP3387747 (Heater)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near San Marcos, Texas 78666
James K
Job Details: 07/14/2025
"Arrived on site for spray arm not working. Upon arrival, customer stated the unit will wash dishes however will not dry. Confirmed spray arms and wash motor is working as designed. Ran diagnostics and heater came on. Suspecting last technician did not run diagnostics after replacing major component. Will follow up with customer next day if unit dried dishes. Unit is functioning as designed. No water leaks detected at this time. No parts needed"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Gatesville, Texas 76528
Jonathan M
Job Details: 07/14/2025
"Arrive outside for a washing machine that is not filling with water. Inspected unit and work area. I ran the unit through diagnostics and found an F8 E1 (long fill) error code. I tested both valves and found the water at the wall had been turned off. When I turned on the cold water valve, I found water leaking from the cold water valve at the wall. See photo. The customer advised that they just moved in and that the machine was not filling when the water had been turned on. I tested the valves again and found the cold water valve, barely drawing in any water. I replaced the valve, but did advise the customer that they will need to fix their incoming water supply valve at the wall prior to use due to the leak. I ran the inner through an autotest, and the unit ran as designed. Call complete. W11220230."
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Driftwood, Texas 78619
Leonardo
Job Details: 07/14/2025
"Arrived on site to diagnose unit for both ovens stopping mid-cycle. Placed both ovens into diagnostics mode and found the following error codes:F8E0 for the left oven (cooling fan speed low) F8E2 for the right oven (cooling fan speed low) Both errors are related to blower performance issues. Will order blower motors, UI boards, and control boards for both ovens. Office to reschedule. Please allow 2 hours for the repair appointment.; ordrng 1 W11248652 (Blower) and 1 W11492266 (Ui) and 1 2hourjob (2 hour job)"
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW1
Near Gatesville, Texas 76528
Jonathan M
Job Details: 07/14/2025
"Arrive downside for a washing machine that has fabric softener that is not draining fully. Inspected unit and work area. The customer stated that the machine works just fine, but that the fabric softener dispenser drawer. It is full of water after the cycle finishes. I did confirm the customer's complaint and remove the dispenser drawer. I found a bunch of fabric softener clumped inside of the dispenser itself and cleaned out the dispenser drawer. I ran the unit on a rinse and spin and found water entering the fabric softener dispenser but drained out fully. I did advise the customer that she may need to clean that out from time to time and showed her how to do that. The unit is now working and operating as designed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Killeen, Texas 76542
Robert
Job Details: 07/14/2025
"WFES3330RS0 Arrived on site for a range not turning on. On arrival client stated that when they preheated oven it tripped the breaker. I replaced control board, bake, and broil element then I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity, voltage, and amp draw all readings are correct. I recommend client to contact home builder if it happens again to replace the gfci breaker. I also recommend to leave oven on for one hour. Calling whirlpool safety Sr # 7741917528"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near McGregor, Texas 76657
Jonathan M
Job Details: 07/14/2025
Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the door gasket and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete. W11725437.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Killeen, Texas 76542
Robert
Job Details: 07/14/2025
"WDT730HAMZ0 Arrived on site for a dishwasher not draining. On arrival I ran diagnostic no error codes. I did see the water build up at the bottom. I tried draining the tub, but it didn't drain further inspection I found garbage disposal still had the cap on preventing the water from draining out . I removed the cap from the garbage disposal then tested product is working as its designed no parts used no water leaks visible from main water supply."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Manor, Texas 78653
Justin
Job Details: 07/14/2025
Arrived on site for unit not draining. Ran diagnostics checked for error codes no errors at this time. Ran manual cycle test drain pump units pump is working properly. Spoke with customer informed him everything checked out good and to not over load customer states it's only happened a few times but most of the time unit works fine. Customer will monitor and lighten load. No leaks present at this time job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78754
Wesley
Job Details: 07/14/2025
Arrived onsite and found thermistor out of range in the fresh food section causingninusffici3nt cooling cycles and temps to average in the 40's freezer is between 0 and 5f there is no obstruction. Replaced freshnfood thermistor. Unit is now operating as designed. WPW10384183
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Austin, Texas 78754
Wesley
Job Details: 07/14/2025
"Arrived onsite and replaced doors and nameplate to make unit cosmetically correct. Lw10648583, W11178521, LW10648584"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Wimberley, Texas 78676
Luis
Job Details: 07/14/2025
"5128Arrived on site. Found thinner ice cubes,ran a normal cycle water not filling to top of water pan,replaced the recirculating pump that includes the water sensor,ran a normal cycle water filled to the top of the pan. W11542867"
We serviced a
JENN-AIR OVEN
Model JJW2830LL01
Near Dripping Springs, Texas 78620
Leonardo
Job Details: 07/14/2025
"Arrived on site to diagnose unit for F9E0 error code, indicating a miswired unit. Checked voltage and polarity at the junction box all readings were correct. Verified voltage at the control boards, both reading 124V, which is within specifications. Replaced both control boards. Tested the unit by preheating both ovens to 350?F. During testing, the lower oven breaker tripped around 300?F. Attempted to reset the breaker multiple times; it took three attempts for the breaker to stay on. Breaker continued to trip even when the oven was off. Contacted tech support and performed further diagnostics with their guidance. Per tech support, the issue appears to be with the homes electrical system, and they recommend replacing the breaker. Reported findings to the safety department.Job complete. Sr#7741977099 Safety 7741791963"
We serviced a
JENN-AIR RANGE
Model JGS1450ML0
Near Dripping Springs, Texas 78620
Leonardo
Job Details: 07/14/2025
"Arrived on site to diagnose unit for door trim peeling or discoloration. Found a service pointer addressing the issue. Received a replacement trim vent; however, it was the wrong color. Took pictures of both the damaged trim and the incorrect replacement part. Ordering the correct stainless steel trim. Rescheduled return visit for 7/25 per customers request. ; ordrng 1 W11251351 (Trim)"
We serviced a
KITCHENAID RANGE
Model KFGC558JSS00
Near Dripping Springs, Texas 78620
Leonardo
Job Details: 07/14/2025
Arrived on site to diagnose unit for small oven not maintaining temperature. Tested unit and found that it preheats to the correct temperature but does not cycle back on to maintain it. Ordering a new UI and control board.Office to reschedule ; ordrng 1 W11355250 (Appliance manager) and 1 W11406541 (Ui small oven)
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Dripping Springs, Texas 78620
Leonardo
Job Details: 07/14/2025
Arrived on site to diagnose unit for no power. Found no power going to the unit. Checked the breaker outside and found it in the off position. Turned the breaker back on and powered up the unit. Set the oven to preheat to 500?F and confirmed the unit is heating properly. Advised the customer to allow the unit to perform a burn-in cycle for 1.5 to 2 hours. Job complete.
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Meadowlakes, Texas 78654
David Z
Job Details: 07/14/2025
"Arrived on site to follow up on dryer not drying. Attempted to start unit and found its clicking, indicating thermal fuse is open again and not allowing unit to start. Spoke with mr Kirk who was present for the visit that we need to talk with the owners prior to making abother repair, as unit is still overheating likely due to crushed or.obstructed venting. Langleys are in Canada until later this week and not available by phone. Request office set appointment once they obtain details / information regarding vent cleaning. ; O-emld tckt"
We serviced a
JENN-AIR WINE COOLER
Model JUWFL242HL02
Near Dripping Springs, Texas 78620
Luis
Job Details: 07/14/2025
"Arrived on site. Found loose connection at ui harness secured harness set temp to 45 monitored temp,temp dropping. Checked fan operations good. No one available for signature."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Marble Falls, Texas 78654
David Z
Job Details: 07/14/2025
Arrived on site to diagnose washer constantly draining. Found unit stuck in drain when plugged in. Replaced control to resolve. Tested and confirmed a normal cycle will start and progress. Parts used - W11607637.
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Austin, Texas 78737
Leonardo
Job Details: 07/14/2025
Arrived on site to test unit for unit not getting to temp. Test unit by pre heating to 350 and unit pre heated correctly. Raised the temp to 400? and unit pre heated correctly job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS2
Near Cedar Park, Texas 78613
Miguel
Job Details: 07/14/2025
"Arrived on site for dishwasher not starting. It will do the countdown then control panel starts blinking. Buttons responding but when it tries to start it starts blinking. Automatic test mode goes to 1 then board start clicking and display blinks. Removed door panel, at board the drain pump reads 37 ohms. Just a bit higher so I replaced same issue. Evidence of water in consol3. Replaced that and still not starting. Tested all components. Found vent at just 5.3 k ohms. Replaced vent and control due to constant relays clicking. Ran diagnostics and all components pass. Call complete."