We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Austin, TX 78738
Luis
Job Details: 05/09/2022
"Arrived on site for not dispensing ice. Tested ice dispenser,motor or ice door not responding,ui shows dispensing,ran ui diagnostics pads passed. Removed bottom kickplate found water leaking on wood floors,found water leaking from liner under unit and leaking from wire harness going into liner wall,found water in wire harness called tech support submitted pictures with tech support per tech support unit is un. Sr#7733611531"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NHZS0
Near Austin, TX 78733
Luis
Job Details: 05/09/2022
"Arrived on site for no ice. Found unit not powering on,diagnosed a defective external drain pump,unit will need a new external drain pump
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Austin, TX 78738
Brandon
Job Details: 05/09/2022
"Arrived on site to replace control and UI, after replacing, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Austin, TX 78735
Luis
Job Details: 05/09/2022
"Arrived on site for no ice. Ran diagnostics E5 error code diagnosed a defective thermistor on icemaker,replaced icemaker power cycled unit,ran diagnostics icemaker passed harvest ran error test no errors,ran fill test passed."
We serviced a
WHIRLPOOL WASHER
Model KDTM604KPS0
Near Bee Cave, TX 78738
Brandon
Job Details: 05/09/2022
"Arrived on site to inspect unit for not drying, found no error codes in diagnostic mode, found unit to be working as designed."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/09/2022
"Arrived on site to replace control/ACU from previous diagnosis. Replaced control, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS01
Near Canyon Lake, TX 78132
Andrew
Job Details: 05/09/2022
Arrived on site to test unit for hourglass symbol not going away. Cycled power to unit and found change. Replaced console and advised customer to download whirlpool app to get unit connected to WiFi. Job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ02
Near New Braunfels, TX 78132
Andrew
Job Details: 05/09/2022
"Arrived on site to test unit for loose door handle. Found right side of FC door handle had set screw missing. Replaced screw, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOD51ES4EW02
Near Wimberley, TX 78676
Andrey
Job Details: 05/09/2022
"Arrived on site to test unit for door not staying down, tested unit found upper oven functioning correctly but lower oven the door is shutting it self, replaced hinges, door is now functioning correctly, job complete"
We serviced a
WHIRLPOOL RANGE
Model KFDC558JSS01
Near Canyon Lake, TX 78132
Andrew
Job Details: 05/09/2022
"Arrived on site to test unit for not igniting properly. Replaced burner head and caps, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Round Rock, TX 78664
David S
Job Details: 05/09/2022
Arrived on site washing machine not spinning out clothes. I inspected the unit and work area. I found the shift actuator disconnected from the cam. I replaced the shift actuator and the belt. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78704
Wesley
Job Details: 05/09/2022
Arrived onsite for erroring panel with partial short. Replaced ui panel and unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Round Rock, TX 78664
Vincent
Job Details: 05/09/2022
"Arrived on site for dishwasher. Inspected unit and work area. Set unit in diagnostics and found error code F5E1, ran diagnostics cycle and everything checked good. Light indicator on door is missing. Removed door skin and it was sitting in the insulation, installed it and unit is now operating as designed. No water leaks detected during service job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WTW6120HC0
Near Round Rock, TX 78665
Vincent
Job Details: 05/09/2022
Arrived on site to install previously diagnosed parts. Installed bezel and unit is now operating as designed. No water leaks detected during service. Job completed.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Canyon Lake, TX 78133
Andrey
Job Details: 05/09/2022
"Arrived on site to test unit for water leak, tested unit and found the water leak is not coming from ice machine but from drain elbow, noticed that ice bin was overflowing, customer stated that he would like to address this issue as well customer 78 and 2499, customer accepted, ordering part ; ordrng 1 WPW10511923 (Bin thermistor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78665
Vincent
Job Details: 05/09/2022
"Arrived on site to inspect refrigerator not cooling, unit is warm on the fresh food compartment, ordered main control and UI to make sure controls communicate properly with each other. Office to order parts and reschedule for 05/17/22 AM. No water leaks detected during service. ; ordrng 1 WPW10675033 (Main Control) and 1 W11330971 (UI)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Round Rock, TX 78681
Vincent
Job Details: 05/09/2022
"Arrived on site for washer, inspected unit and work area. Found stored error codes F3E1 F8E1, ran a diagnostics cycle and everything checked good. Tilted unit backwards and found motor making clinking noises and gearcase was rubbing on the belt cover because was never leveled properly. Gear case is also leaking oil. Drive motor is under the warranty, and will return with cam kit, belt, gear case and motor. . No water leaks detected during service. Office to order parts and reschedule on 05/16/22 AM ; ordrng 1 W11454734 (Gearcase) and 1 W11026785 (Motor drive) and 1 WPW10006384 (Belt) and 1 W10721967 (Splutch kit)"
We serviced a
GE REFRIGERATOR
Model TFX20JR
Near Marble Falls, TX 78654
Cliff
Job Details: 05/09/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost timer failed and it will need to be replaced to complete repairs. Return date set for 5/19.; ordrng 1 WR9X489 (Defrost timer)
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Copperas Cove, TX 76522
Tyler
Job Details: 05/09/2022
Arrived on site for range burners not working. Upon arrival customer stated front left burner was staying on high setting when set to medium/low. Found no failures in knobs. Customer was using upper cooktop on arrival and couldnt properly inspect burners themselves. Found front left inf. Switch failing to regulate temp changes if used continuously. . Office to reschedule once availability of parts is known.; ordrng 1 WPW10434452 (Dual inf. Switch (LF)))
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA02
Near Copperas Cove, TX 76522
Tyler
Job Details: 05/09/2022
Arrived on site for refrigerator not making ice. Upon arrival customer conf8rmed issue was intermittent. Found ice maker harvesting as designed but found cause of failure to be the inlet valve/res tank/ filter housing asm not allowing enough water to the door dispenser or ice maker; ordrng 1 DA97-20677A (Inlet valve/res asm)
We serviced a
JENN-AIR VENTHOOD
Model JXT9136CDP
Near Moody, TX 76557
Jonathan M
Job Details: 05/09/2022
"Arrived on site for a bent hood that wont turn on the upper lights. Inspected unit and work area. Found the light switch button is not working causing the failure. The unit would need the light switch, switchboard, and high-voltage control for the return trip. All three parts are discontinued and out of stock. The office will need to contact the extended warranty about an alternate resolution. Call complete.; ordrng 1 49001214 (Switch buttons) and 1 49001211 (Switch control) and 1 49001239 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Andice, TX 78628
Kimo
Job Details: 05/09/2022
Arrived onsite for refrigerator with door not sealing properly. Upon inspection I found that the right side hinge had come apart. I am ordering 1x hinge and the door just in case. Office to reschedule.; ordrng 1 W11409290 (Hinges) and 1 LW11091610 (Door)
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Georgetown, TX 78628
Lou
Job Details: 05/09/2022
"Arrived on site to inspect dryer noises. Upon further inspection, the customer advised that approximately 20 mins into the dry cycle, the unit begins to make a loud vibrating noise. I tested the unit on towels cycle and within approximately 5 mins, the unit began to make a low vibration noise, but as the unit continued, the noise got louder. I removed the top panel and front panel and found the blower wheel cracked. I am ordering the blower wheel and scheduled return service for 05/14/22. No lint observed during service.; ordrng 1 WP697772 (Blower wheel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Leander, TX 78641
Lou
Job Details: 05/09/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker had stopped mid-cycle and the tray was in the upside down position. I placed the unit in diagnostics and found the FC door side panel UI missing digits. I tested the ice maker in test 120 and it failed. I removed and replaced the ice maker and retested in test 120 and it is operating as designed. I tested the fill tube in test 97 and it too is operating as designed. I am ordering the side panel UI and office to schedule return service. No water leaks observed during service.; ordrng 1 W11314429 (Side panel UI)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Lou
Job Details: 05/09/2022
"Arrived on site to inspect dishwsher rollers/guides missing. Upon further inspection, I found the wheel assemblies on both sides, that hold the rails in place, were missing the wheels on both sides (photo). I am ordering the wheel assemblies and scheduled return service for 05/16/22. No water leaks observed during service.; ordrng 4 WP8575897 (Wheel assembly)s"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Leander, TX 78641
Lou
Job Details: 05/09/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I was to remove and replace the main switch harness. The part I arrived with was incorrect. Notified Parts Management (SR) and advised of the issue s I have the wrong part, but the part number ordered and on the package is correct. I advised the customer of the issue and am ordering the part again and office to schedule return service. No gas leaks detected during service.; ordrng 1 W11561443 (Main harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Bastrop, TX 78602
Matthew
Job Details: 05/09/2022
Arrived onsite to replace previously diagnosed parts. Upon arrival found control was not sent. Spoke to PR and CS. Will schedule customer for Wednesday. Ordering control and bringing remaining parts. Also instructed customer to leave fridge unplugged until repair is made. Customer will prepare floor for possible water spills. Customer would like morning appointment. Scheduled for 2 hrs.; ordrng 1 Shims (Shims) and 1 WPW10675033 (Control)
We serviced a
LG DISHWASHER
Model LDS5811BB/01
Near Canyon Lake, TX 78133
Andrey
Job Details: 05/09/2022
"Arrived on site to test unit for no drain, tested unit found unit is filling with water and draining but sump is not engaging, removed under DW access panel all connections are good, will need control and sump assembly to fix unit, control is discontinued, if parts are located then repair can be made, Office to reschedule if necessary ; ordrng 1 EBR33469402 (Control) and 1 AJH72949004 (Sump assembly)"
We serviced a
GE DISHWASHER
Model GSD2200G02BB
Near Bastrop, TX 78602
Matthew
Job Details: 05/09/2022
Arrived onsite for unit not draining and detergent dispenser not functioning. Upon arrival found water in the base of the unit. Found unit would intermittently drain then not drain. During inspection found unit leaking from pump. Will need pump motor assembly replaced and parts research on main wiring harness. Will need AUTHO. Office to reschedule.; ordrng 1 WD26X10013 (Pump and motor assembly) and 1 Partsresearch (Main wire harness) and 1 WD35X10346 (Dispenser) and 1 WD12X324 (Dispenser lever) and 1 WD03X0749 (Lever spring) and 2 WD21X10261 (Switch)s and 1 NeedsAUTHO (Needs AUTHO)
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC1
Near Dripping Springs, TX 78620
Kevin
Job Details: 05/09/2022
"Arrived on site and inspected dryer and found it is not heating. Disassembled dryer and found heating element has failed, took one picture. A new heating element will be needed to correct dryer and . Heating element 789 2555 . After reassembling heating element is contacting again and heating. Explained that this is not permanent and leaving it Unrepaired would be unwise. Dryer lint has already been clean for the interior new heating element just needs to be installed."
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Marble Falls, TX 78654
Cliff
Job Details: 05/09/2022
Arrived on site to diagnose a dryer that is not starting. Found motor not starting and it will need to be replaced to complete repairs. ; ordrng 1 279787 (Motor)
We serviced a
KENMORE DRYER
Model 110.6120201
Near Round Rock, TX 78665
Gerry C
Job Details: 05/09/2022
Arrived to inspect no heat. I found the thermal cutoff open and I removed and replaced. The unit made a loud screech and thumping noise and further inspection revealed the left rear roller wheel seized and worn partially through. I removed and replaced the wheel via rebuild kit and vacuumed excessive lint fro the cabinet. The lint screen was broken and required replacement and ordering. Op test ok. Part D2C.; ordrng 1 WPW10717210 (Lint filter) and 1 PartD2C
We serviced a
MAYTAG REFRIGERATOR
Model MFT2976AEM00
Near Georgetown, TX 78626
Gerry C
Job Details: 05/09/2022
"Arrived to inspect UI button issue, gasket and ice production. I found the options button reacts and could be heard to accept input, but no settings would change. I had the CX cycle power to the unit and the issue resolved. FC temperature, K-type probe in the center of the FC, showed 12 degrees. Ice maker housing temperature was 26 in text mode 36 with the ice maker fan set to on. In normal mode the ice maker measured 26 after five minutes. The CX had ice cream and orange juice concentrate in the FC and both were not solidly frozen and mushy, denoting too warm of temperatures. The lower unit cover was incorrectly mounted and required correct seating as the lower part of the cover was not inserted into the frame. Temperatures at the compressor were within normal levels and the unit operated as designed in test mode 4 and 5. I found the drain tube completely plugged and not mounted fully on either the RC or FC drains. I corrected the issue and ensured the tube unclogged. CX will monitor temps for our return for the door gasket and we will recheck upon return. No water supply leaks observed during service. ; ordrng 1 W10407212 (RH RC Door Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Spicewood, TX 78669
Luis
Job Details: 05/09/2022
"Arrived on site. Checked freezer temp reading 0 uploaded picture to SD-Mobile,per customer unit will stop cooling then start cooling again,ordering main control,ui and thermistor ; ordrng 1 W11566891 (Main control) and 1 WPW10384183 (Thermistor) and 1 W11518204 (Ui)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Lakeway, TX 78738
Luis
Job Details: 05/09/2022
"Arrived on site for ice build up in freezer section. Found excessive amount of frost on packages and ice droplets on shelving and drawers. Checked door seal good,tech support unavailable due to training. Called tech support after hours per tech support will need to return to inspect gasket with door adjustment ; eml tckt failed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Marble Falls, TX 78654
Cliff
Job Details: 05/09/2022
"Arrived on site to replace previously ordered parts for refrigerator. Installed ui and h.v. control from kit and ui not booting up properly. Also noted compressor running but no cool condition in both compartments. Orion control, ui, and h.v. control will all need to be installed together, and rc evaporator will need to be replaced as well.; ordrng 1 W11291123 (Rc evap) and 1 W11336586 (Orion control) and 1 W11533213 (Control kit)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REM0
Near Wimberley, TX 78676
Andrey
Job Details: 05/09/2022
"Arrived on site to test unit for not starting, tested unit found unit is starting on all settings besides the normal wash but wash motor has a extremely loud grind to it, and customer stated noise started before it broke down, recommend replacing control and wash motor, control is no longer, if parts are located, office to reschedule , ; ordrng 1 154547701 (Control) and 1 154859101 (Motor assembly)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Briarcliff, TX 78669
Brandon
Job Details: 05/09/2022
"Arrived on site to inspect unit for upper rack not opening properly and unit stopped washing. Found bow in upper rack catching the door gasket and causing issues. Also found failed wash motor, ordering upper rack and wash motor. ; ordrng 1 W11087376 (Wash motor) and 1 W10728863 (Upper rack) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Pflugerville, TX 78660
Vincent
Job Details: 05/09/2022
"Arrived on site for refrigerator not cooling, inspected unit and work area. Unit was unplugged at arrival, I connected unit back to the power outlet and found compressor not coming on. Pulled unit out on my floor protector and compressor was humming like it was stuck. Installed new start device and nothing same issue. At start up of compressor it would only draw 83amp and then it would shut off. PR to order parts and office to reschedule for service. No water leaks detected during service.; eml tckt failed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78652
Kevin
Job Details: 05/09/2022
"Arrived on site and found saved error codes 7/1 wash motor failure, 10/2 vent wax motor electrical problem 9/1 not draining. After clearing errors ran a diagnostic cycle and it filled with water but wash motor didnt run. Will bring back wash motor, control, vent fan, harness, and optical sensor to ensure repair on next visit; ordrng 1 W11416460 (Vent) and 1 W11084863 (Harness) and 1 W11410066 (Control) and 1 W11410464 (Optical sensor) and 1 W11416362 (Wash motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB2
Near Spicewood, TX 78669
Brandon
Job Details: 05/09/2022
"Arrived on site to inspect unit for not washing, found failed wash motor, ordering wash motor. ; ordrng 1 WPW10671942 (Sump assembly) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Killeen, TX 76549
Tyler
Job Details: 05/09/2022
"Arrived on site for washer leaking. Upon arrival confirmed complaint. Found F0E2, F5E2, & F5E3. Found no leaks around pump, or other components. Found water streaming from the dispenser during fill cycles. Will need office to reschedule once availability of dispenser parts is known.; ordrng 1 W11524105 (Drawer)"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Austin, TX 78732
Justin
Job Details: 05/09/2022
"Arrived on site to install previously diagnosed parts. Upon gaining access to the new gearcase I found it bad. Due to this I am ordering a new gearcase, and we will return with the slider to install both. ; ordrng 1 W11393685 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Austin, TX 78732
Justin
Job Details: 05/09/2022
Arrived on site for a refrigerator not cooling in any compartment. Upon arrival the customers stated that the unit stopped cooling and started making a clicking sound followed by a short buzz. I was able to replicate this and found it was the start device overloading. I replaced the start device and cap and found the unit still failed. I measured amp draw to the compressor and found it would ramp to 9 amps and then just die. This indicates a bad compressor. I am ordering a SS repair. Office to reschedule with a SS tech and 2 hour job. ; ordrng 1 W11574734 (Compressor) and 1 R600 (R600) and 1 LokringKit (Lokring Kit) and 1 W11578027 (Evap) and 1 W11506635 (Access Valve) and 1 WPW10143759 (UV Drier)
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS01
Near Austin, TX 78741
Joe Z
Job Details: 05/09/2022
"Arrived onsite for Not Cooling - Both Sections. Upon arrival inspected unit and found frost on evaporator but fan not operating. Ran diagnostics and tested evaporator fan and evaporator fan not operating. Need to replace evaporator motor. Replaced evaporator motor and fan still not operating. There is 120v to motor but motor not operating. called PR for assistance,and determined motor is defective out of box. Need to re order motor. Office to reschedule ; ordrng 1 Wpw10464673 (Evaporator fan motor)"
We serviced a
WHIRLPOOL WASHER
Model LCE4332PQ1
Near Austin, TX 78741
Joe Z
Job Details: 05/09/2022
"Arrived onsite to install previously diagnosed parts. Replaced UI an control. Found it was not drain pump humming,it was hot water valve humming. Also found Water level switch is not operating and allowing water to fill non stop. In addition Need to replace hot water fill valve. Hot water continues to fill even when unit is. need to order water level switch and hot water valve. Hot water valve show no longer available.need autho office to reschedule ; ordrng 1 WP326034589 (Water level switch) and 1 326032994 (Hot water valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78723
Joe Z
Job Details: 05/09/2022
"Arrived onsite for Water Leaking From Door Vent, Water on the Floor. Upon arrival found a small trickle of water leaking from vent. Found vent gasket was pinched. Replaced gasket and found more water leaking from water inlet and on side of tub. Became loose again after previous tech tightened. Also leaking at 3rd rack tub nut. Found cracked track due to tub being dented beyond repair. Need to replace tub. Called techline. Explained to tech all leaks found. Tech gave SR# 7733612329 . Need to order tub, water inlet,Water inlet nut, tracks , wheels and tub nuts. Office to reschedule ; ordrng 1 W11409866 (Tub) and 1 W11535094 (Water inlet) and 1 W11535081 (Inlet nut) and 1 W11579562 (Track) and 1 W11596053 (Track) and 2 W11048217 (Wheel tub)s and 4 W10920244 (Nut, tub)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Andice, TX 78628
Lou
Job Details: 05/09/2022
"Arrived on site to inspect refrigerator inside cavity dry rotting. Upon further inspection, the customer opened the right RC door and showed me the door gasket torn at the top left corner. I the customer 2455 for service/ fees and 1215 for the gasket for a including of 3979. Customer agreed to the repair and the of 1514 (1399+) with CC (1592 CC LVH433) leaving a balancs of 2455. I am ordering the right RC door gasket and scheduled return service for 05/19/22. No water leaks observed during service.; ordrng 1 W10830274 (Right door gasket)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78732
Justin
Job Details: 05/09/2022
"Arrived on site to install previously diagnosed parts. I installed the new control, heater, and UI. I then put the unit into diagnostics mode and found the unit died right as the motor started to hum. However, it was able to drain and fill. Upon further inspection I found rust and signs of the leak on the motor. I called techline and spoke to Ed and kept SR# 7733487112. Ed recommend replacing the motor, for it seems the motor has shorted. While replacing the motor we will also replace the harness. We will also need to replace the control and UI again due to the short. Ordering the motor, control, and UI to replace and the office will need to reschedule. ; ordrng 1 W11416362 (Sump and Motor) and 1 W11410062 (Control) and 1 W11416458 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Waco, TX 76710
Jonathan M
Job Details: 05/09/2022
Arrived on site for a refrigerator that is not cooling either section. Inspected unit and work area. Confirmed customers complaint and did find the compressor running but no frost pattern developing on the evaporator. Customer advised that they had only been using the unit for two weeks before it completely crashed out and started increasing in temperature. Spoke to CS and was advised to get all the measurements for lokring fittings on the unit due to the sealed system failure. Was advised that the office would order all pertinent parts for the repair and the office will need to contact the customer about a return date due to an out of stock and PSP item. Please schedule service for three hours.; O-emld tckt
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US/AA 01
Near Killeen, TX 76549
Tyler
Job Details: 05/09/2022
Arrived on site for dishwasher not working. Upon arrival confirmed issue and found stable power. Then found unit had corroded motor under causing leaking. Noted and photo water damage around dishwasher area. Will need office to reschedule once availability of parts is known.; ordrng 1 DD82-01246A (Sump asm) and 1 Cnote (needs ahs approval)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Spicewood, TX 78669
Luis
Job Details: 05/09/2022
Arrived on site for unit not freezing. Air entering fresh food section found ice ball on inlet to evaporator diagnosed a leak in the system unit will need a new evaporator and compressor job will need 2 hrs; ordrng 1 W11256565 (Evaporator) and 1 W10507884 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Killeen, TX 76543
Tyler
Job Details: 05/09/2022
W11383830 suction line ; ordrng 2 W11504416 (8/6)s and 1 W11506635 (Access valve) and 2 W11504436 (6/1)s and 2 W11504431 (7/5)s and 2 W11504415 (8/8)s and 1 R600kit (R600 kit) and 1 Needsnitrogen (Belton storage out of nitrogen) and 1 Beltonstorage (Needs blue lokring glue) and 1 W11383830 (Suction line) and 2 W11504418 (Coupler 8/7)s and 1 R600blue/redhoses (Need new blue/red hoses for r600 kit. Seals bad on current both hoses) and 1 W11370574 (Compressor) and 1 WPW10143759 (Uv drier) and 1 Nedsam (Units in warehouse)
We serviced a
GE DISHWASHER
Model GSD5500G02BB
Near Cedar Park, TX 78613
Kimo
Job Details: 05/09/2022
Arrived onsite for DW the top of the door damaged. Upon inspection I found that the top of the door outer was separated fro the inner. I am ordering 1x ui and the panel front in black. Office to reschedule. ; ordrng 1 Patsresearch (Pr for ui) and 1 WD31X10024 (PANEL FRONT- LONG BLACK)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Cedar Park, TX 78613
Kimo
Job Details: 05/09/2022
Arrived onsite for refrigerator with leak at the freezer door. Upon inspection I found the there was condensation on the moline caused by the rip in the right side door gasket and the drip pans bowed up I used a shim to straighten it out. And I check the drain tube and found that it had some gunk in it I cleared it and sealed the rubber flange to the chassis to keep it from causing a air leak. I cx for the gas replacement 4324+. Customer agreed and I ordering the gasket.. Office to reschedule. 3172due.; ordrng 1 W10846057 (GASKET)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Cedar Park, TX 78613
Kimo
Job Details: 05/09/2022
"Arrived onsite for dishwasher not washing dishes properly. Upon inspection I found that the spray arm seem to not move.. I am ordering spray arms,manifold,feed tub and clear door to complete diag/repair. Returning with Sump&motor and motor just in case. No codes stored. I did notice that the cx uses the pods, I advised the cx to switch to the liquid and use a small amount of it and that would help with the performance of the unit. Office is rescheduled.; ordrng 1 W10837249 (Lower spray arm) and 1 W10498900 (Spray arm) and 1 WPW10340542 (MANIFOLD) and 1 WPW10340745 (TUBE-FEED) and 1 Cleardoor (Clear door)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Austin, TX 78752
Joe Z
Job Details: 05/09/2022
Arrived onsite for unit making loud noise upon arriving test unit and sound was a crackling sound. Found to sections of drum that ha cracks at the rear. Removed drum to inspect all components. Bulk head and supports were good. Need to order drum. Office to reschedule ; ordrng 1 W10381481 (Drum)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78744
Tyler L
Job Details: 05/09/2022
"Arrived on site for complaints of no cool. Found RC temperature at 55 and FC at 20. Found evaporator iced over, creating no airflow. Found compressor running at amps, condenser fan running. Evaporator fan not running, likely frozen over. Advised customer to perform natural defrost for 2 days prior to next appointment, with the doors open and towels down. Will need to diagnose further once defrosted. Ordering parts. Office to reschedule.; ordrng 1 WPW10384183 (Thermistor) and 1 W11317276 (Air diffuser) and 1 WPW10384183 (FC thermistor) and 1 W11263195 (Fan) and 1 W11559968 (Fan motor) and 1 W11546610 (Heater)"
We serviced a
WHIRLPOOL RANGE
Model JDRP548WP02
Near Austin, TX 78738
Brandon
Job Details: 05/09/2022
"Arrived on site to inspect unit for griddle not working, found no power getting to griddle from griddle switch, ordering switch.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Buda, TX 78610
Tyler L
Job Details: 05/06/2022
Arrived on site to pick up the temp logger. Removed part from unit. Will return with parts. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78738
Luis
Job Details: 05/06/2022
Arrived on site for defective freezer led replaced freezer led module. Autho S191AQ; used 1 W10695459 (Led module) from stock
We serviced a
UNKNOWN VENTHOOD
Model UXT5536AAS3
Near Kyle, TX 78640
Tyler L
Job Details: 05/06/2022
"Arrived on site to document. Took pictures of the M/S tag and of the unit, showing slots for 3 filters. Sent additional pictures and a video to MS. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ04
Near Austin, TX 78704
Luis
Job Details: 05/06/2022
"Arrived on site for not dispensing water. Tested water dispenser water valve energized,diagnosed a frozen water line,defrosted water line tested water dispenser working."
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Manor, TX 78653
Matthew
Job Details: 05/06/2022
"Arrived onsite for dryer leaking. Upon inspection found traces of moisture behind unit. Upon further inspection found vent hose broken and moisture buildup in tube. Unit is heating and tumbling. Notified customer that the dryer does not have a water source, the reason moisture was backing up is due to an external ventilation issue. Instructed customer to call builder and have inspection done on dryer ventilation. Moist air cant escape and is back flowing and dripping out of broken hose. Hoses are not covered under warranty. Customer must have builder/installer replaced or purchase himself. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Kyle, TX 78640
Tyler L
Job Details: 05/06/2022
Arrived on site for complaints of no heat. Found unit with power supply issue. L2 is only pulley 60vac. Advised customer to contact an to have issue corrected. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ0
Near Austin, TX 78754
Scott
Job Details: 05/06/2022
"Arrived on site for right front burner cap coating flacking and popping off getting into food . Found cap coating peeling off . Called safety , told them issue , told to call tech . Called tech got sr 7733605028. Tech line cosmetics issue and past time frame . Recommended customer reach out to customer service. No gas leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Austin, TX 78754
Scott
Job Details: 05/06/2022
Arrived on site for water missing fill cup and spilling down back cover . Found water fitting coming thru rear cabniet cracked . Replaced tube fitting with truck stock ( W11249272 part number ) and ran harvest . All checked normal. No spilling . No other leaks detected at time of service. Job complete.
We serviced a
GE DISHWASHER
Model GDT565SSN0SS
Near Austin, TX 78721
Scott
Job Details: 05/06/2022
Arrived on site for dishwasher not starting or responding . Found unit had control lock on . Unlocked unit . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete. 1399. 1514 .
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Austin, TX 78741
Scott
Job Details: 05/06/2022
"Arrived on site for no drain dishwasher. Found plug still in disposal. Removed plug ,ran drain . Water drained from tub . Ran diagnostics wash all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Dale, TX 78616
Joe Z
Job Details: 05/06/2022
Arrived onsite to install previously diagnosed parts. Replaced belt and actuator. Test unit and unit operates as designed.job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Dale, TX 78616
Joe Z
Job Details: 05/06/2022
"Arrived onsite for Not Operating or Won't Start - Has Power . Upon arrival test unit and only got a clicking sound over and over from the lid latch. Replaced lid latch and test unit. Unit now operates as designed. Ran a normal cycle,all checks good. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Lockhart, TX 78644
Joe Z
Job Details: 05/06/2022
"Arrived onsite for DW is not heating, heating element is not working properly. Upon arrival customer ran a cycle to be able to show me what was happening. The heater is energizing. The unit is operating as designed. Explained to the customer how the benefits of using rinse aid, the water temperature, and placement of dishes all can effect the drying process. I let the customer know the plastic dishes do not retain heat and will not dry as well as dishes that absorb heat. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Lockhart, TX 78644
Joe Z
Job Details: 05/06/2022
"Arrived onsite for Ice maker is not making ice very fast or none at all. also over freezes. Upon arrival ran diagnostics and got E4 error code on ice maker. Called SW for assistance. Recommend replacement of both icemaker and UI.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Round Rock, TX 78665
Vincent
Job Details: 05/06/2022
"Arrived on site for refrigerator not making ice, inspected unit and work area. Tested icemaker in harvest mode and was making noises and getting stuck. CX 890 parts 955 /. CX agreed to repairs. Replaced icemaker and tested and is now operating as designed 155. No water leaks detected during service, Job completed."
We serviced a
SAMSUNG DRYER
Model DV210AEW/XAA-01
Near Killeen, TX 76543
David Z
Job Details: 05/06/2022
Arrived on site to diagnose dryer that is not tumbling or drying. Checked voltage and confirmed good voltage at block. Found unit does power on. Disassembled unit and found exhaust thermostat open. Replaced with good thermostat and advised to replace vent hose. Tested and verified all working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Round Rock, TX 78664
Vincent
Job Details: 05/06/2022
Arrived on site to install previously diagnosed parts. Replaced parts and unit is now operating as designed. No gas leaks detected during service. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS00
Near Austin, TX 78729
David S
Job Details: 05/06/2022
Arrived on site to install previous diagnose parts. I gained aess to the door water lines and installed the 1/4 inch to 5/16 inch adapter. I gained aess to the water valves and replaced both with new. I reassembled the unit and tested it. I found the unit working as designed. No water leaks present at this time. Job complete.
We serviced a
KENMORE DRYER
Model 110.6094299
Near Austin, TX 78729
David S
Job Details: 05/06/2022
Arrived on site for dryer not working. I inspected the unit and work area. I tested the unit and found it coming on. I gained aess to the heating element and motor. I cleared debris off the motor and found the heating element shorted to ground. I the customer for the heating element. Part 89 service and 245. The customer wanted to discuss the repair with finance. Customer with card. Autho 9TW4KY
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cedar Park, TX 78613
David S
Job Details: 05/06/2022
"Arrived on site to install previous diagnose part. I gained aess to sump and motor and replaced it with new. I reassembled the unit and tested it. It is now working as designed, and the customer confirmed. Job complete."
We serviced a
LG WASHER
Model WT5001CW
Near Georgetown, TX 78626
Vincent
Job Details: 05/06/2022
"Arrived on site for LG washer, inspected unit and work area. Tested unit in diagnostics and found when in agitation unit would make loud Bering noises. I then flip unit backwards and found gear oil. Unit will need a new gearcase.
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Jarrell, TX 76537
Gerry C
Job Details: 05/06/2022
"Arrived to instal previously diagnosed and ordered part. I removed the failed igniter and installed the replacement. I tested and verified ignition and the unit cycled as designed. No gas leaks detected during service.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF1A
Near Austin, TX 78747
Justin
Job Details: 05/06/2022
"Arrived on site for a dishwasher not dispensing soap. Upon arrival the customer stated that it seems every 3 cycles or so it will not dispense soap and the dispenser will remain closed. I tested the dispenser and could not replicate it. However, the dispenser spring did have some stick to it. Due to this I replaced the dispenser. The unit is as designed. No leaks observed at the time of service. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Austin, TX 78747
Kevin
Job Details: 05/06/2022
"Downside and replaced front panel and Strike and door will now stay close properly, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Austin, TX 78739
Kevin
Job Details: 05/06/2022
"Arrived on site and replaced adjusters and positioners ordered by previous technician. Dishwasher is now complete, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78749
Kevin
Job Details: 05/06/2022
"Arrived on site and replaced heating element per service pointer W11540964. Confirm dishwasher is not leaking after repair, job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS92EC0AS04
Near Austin, TX 78737
Kevin
Job Details: 05/06/2022
"Arrived on site to test unit for no power, tested unit found open thermal fuse, replaced thermal fuse, preheated to 350 degrees, Took one picture of oven heating, job complete."
We serviced a
WHIRLPOOL DRYER
Model MED5500FW0
Near Dripping Springs, TX 78620
Kevin
Job Details: 05/06/2022
"Arrived on site and inspected dryer and found heating element has failed. for new Heating element 92, 055. After replacement also found airflow to the exterior of the home is restricted. Took one picture. Recommended that homeowner not use dryer until the vent has been clean/cleared via service, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78737
Kevin
Job Details: 05/06/2022
"Ride on site and found left mounting screw for kick plate is not attached. We attached it and dishwasher is not complete, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Hutto, TX 78634
Cliff
Job Details: 05/06/2022
Arrived on site to diagnose a dryer that is making unusual noise. Found freezer corner dented causing blower to rub. Reshaped frame and all is working properly at this time.
We serviced a
WHIRLPOOL FREEZER
Model MZF34X16DW01
Near Round Rock, TX 78664
Cliff
Job Details: 05/06/2022
Arrived on site to replace previously ordered parts for freezer. Replaced compressor and filter drier and verified unit held vacuum. Charged unit with refrigerant and tested unit. Found all is functioning properly at this time.930 44UJ99
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Jarrell, TX 76537
Gerry C
Job Details: 05/06/2022
Arrived to inspect handle issue. I found the screw hole in the vent assy had failed and I removed and replaced the vent assy. The door handle was then secured correctly and the door assembly operated as designed.
We serviced a
GE DISHWASHER
Model GSD3360K55SS
Near Jarrell, TX 76537
Gerry C
Job Details: 05/06/2022
"Arrived to inspect not washing. I found the units power supply was intermittent. After switching to a different outlet, the unit would fill, but the solenoid would not switch between drain and circulate. The solenoid was stuck and would not work correctly, as the inner housing had swollen. The solenoid is and only available with the complete ump assembly and I the CX. Due to the cost of the repair vs cost of the machine, the CX and the . 1399 + no leaks observed during service. 592 94X44F"
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS
Near Austin, TX 78758
Wesley
Job Details: 05/06/2022
Arrived onsite for oven not reaching temp and tested with k type thermocouple. Made adjustments to calibration based on initial disparity. Preheated perfectly within manufacturing specifications. Advised customer on findings. All checks good. Unit is operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78758
Wesley
Job Details: 05/06/2022
"Arrived onsite and found unit strike broken and washer unable to be used. Replaced strike from maintenance supply. Unit is now operating as designed. Advised customer on repair, all checks good. Advised tenant on status."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
Wesley
Job Details: 05/06/2022
Arrived onsite for control irregularities and found the root issue was a ground harness causing sporadic light function and error beeping. Repaired harness with electrical tape and tested function. Unit is now operating as designed without any symptoms. All checks good.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Manor, TX 78653
Matthew
Job Details: 05/06/2022
"Arrived onsite for dishwasher not operating. Upon arrival put unit in diagnostics and found stored error code for inlet water. Tested unit and found not water entering unit. Checked supply and found supply has closed. Opened supply and tested. Unit is now functioning properly. Fill, wash, drain and heating is functioning properly. Job complete"
We serviced a
GE REFRIGERATOR
Model DSE25JMHECES
Near Jarrell, TX 76537
Gerry C
Job Details: 05/06/2022
"Arrived to inspect water flow issue. I found the unit would hammer after a small amount of water was dispensed. The filter head had failed and required replacement. I removed and replaced the filter head and tested. Operational test good, no leaks observed during service.
We serviced a
FRIGIDAIRE DISHWASHER
Model FBD2400KB10B
Near Manor, TX 78653
Matthew
Job Details: 05/06/2022
"Arrived onsite for dishwasher not cleaning and failed spray arm. Upon arrival found visibly failed spray arm. Replaced arm and tested. Found fill, wash, drain and heating as designed. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE530C0ES0
Near Manor, TX 78653
Matthew
Job Details: 05/06/2022
Arrived onsite for range burners not heating properly. Upon arrival tested unit. Found all burners heating and cycling properly on both low and high heat settings. Unit does have surface temperature limits and will go through periods of cooling. Heat will not remain constant throughout entire cook time. Unit is functioning as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Round Rock, TX 78664
Cliff
Job Details: 05/06/2022
Arrived on site to diagnose a washer that is not cycling properly. Found ui giving f6 e3 error code. Replaced ui and all is working properly at this time. No leaks were found at time of service.