Service History 90

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Leander, Texas 78641

Miguel

Job Details: 04/20/2026

Arrived on site for refrigerator freezing food in the refrigerator. Temperature is reading 0f and 30f. Fan is working. Air flow is good. No signs of moisture indicating air problem. Removed evaporator cover. Found good frost pattern. Found sensor reading off. Replaced sensor. Advised customer about blocking air flow from supply vent. Allow 24 hours for temosmto correct. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ19

Near Belton, Texas 76513

Lou

Job Details: 04/20/2026

Arrived on site to inspect refrigerator WRS315SDHZ19 ice maker not working. Upon further inspection, I tested the ice maker by pressing the test button on the bottom of the motor housing and it failed to harvest. I found the tray not positioned correctly as well. I removed and replaced the ice maker and tested and it is operating as designed. The unit is cooling properly as well. No water leaks observed during service, job completed. W11700250

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ4

Near Georgetown, Texas 78633

Andrew P

Job Details: 04/20/2026

WDT750SAKZ4. Arrived on site to replace previously diagnosed parts. Removed and replaced tub wheels W116141118 on right hand side. Also replaced adjusters Ww11545795, w11551541 and rack stops W11545307 Reinstalled dishwasher. Dishwasher is working as intended. No.Leaks detected at time of service.

We serviced a

WHIRLPOOL DRYER

Model WED8500DC3

Near Austin, Texas 78739

Leonardo

Job Details: 04/20/2026

Arrived on site to diagnose dryer not spinning. Upon inspection, ran the unit and confirmed the drum was not turning. Disassembled the unit to access internal components and found the drive belt was broken. Installed a new belt and reassembled the dryer. Tested the unit through a test cycle drum is now spinning properly and operating as designed. No abnormal noises or additional issues found at this time. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ2

Near Leander, Texas 78641

Daniel A

Job Details: 04/20/2026

Arrived on site to install previously diagnosed and ordered part. Upon arrived found I did not have the correct part. I am scheduled return for 4/22. ; schdld next appmnt for 4/22 WED !

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Buda, Texas 78610

Brandon

Job Details: 04/20/2026

Arrived on site to look at model WDT730HAMZ0 for customer complaint of start button not working. Found issue with the control board. I replaced control, unit tested good. No leaks at time of service. Part used w11637583

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Uhland, Texas 78640

Tim M

Job Details: 04/20/2026

Arrived on site to test unit WTW4855HW3 for no power. Upon arrival customer stated unit sounds like its running but no LEDs illuminate. Applied power to the unit, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete.

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Horseshoe Bay, Texas 78657

David Z

Job Details: 04/20/2026

Arrived on site for washer WFW4720RW0 throwing F7E1 error and not starting cycles. Tested unit and found basket does not even move, it just sits idle until error procs. I removed the rotor and examined the stator and wiring. I did not see any visible breaks, but stator may have a broken winding i cant see. Returning 4/22 first call. Unit needs stator replaced, and rotor as well due to some chipping coating. Stator has harness attached. ; schdld next appmnt for 4/22 WED !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQC7836RZ00

Near Holland, Texas 76534

Lou

Job Details: 04/20/2026

Arrived on site to inspect refrigerator WRQC7836RZ00 torn door gasket. Upon further inspection, I found the right RC door gasket torn at the bottom flap. I removed and replaced the gasket and using my heat gun, I warmed and shaped the gasket and tested door operations and the unit is operating as designed. No water leaks observed during service, job completed. W11456682

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Harker Heights, Texas 76548

Brandon B

Job Details: 04/20/2026

Arrived on site for a washer WTW4816FW3 with the pump running. I verified the issue. Found no visible issues with the pressure tube. The pump tested good at 20.1 ohms. I replaced the control w11603810 and ran a calibration cycle. Also ran a full factory cycle without any issues or leaks detected.

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS03

Near Georgetown, Texas 78628

Miguel

Job Details: 04/20/2026

Arrivrd on site for microwave showing f5e1 error code. Ran tedt and code showed after 1t seconds. Per tech sheet all wiring checks. Light repsonds properly to door. Replaced inverter. Ran test and did not get a code but unit was also no heating, Entered diagnostics and found f5e1, f2e1. Cleared codes. Vefified 124v from bl-wh going to inverter. Replaced magnetron. Still not getting heat. Spoke with PR. possible communication issue. Replaced main control and still getting same issue. Reordering parts used. Office will call to schedule. ; ordrng 1 W11325604 (Inverter) and 1 W11346197 (Magnetron) and 1 W11325786 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78724

Matthew

Job Details: 04/20/2026

Arrived onsite for washer WTW4855HW3 Drain pump running continuously. Inspected and found stored error code f3e1 pressure system failure. Per service pointer and scode s153eb control needed replacement. Replaced control W11607637. Calibrated and tested. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL DRYER

Model WGD5720RR0

Near Austin, Texas 78745

Leonardo

Job Details: 04/20/2026

Arrived on site to diagnose dryer with reported error code and unresponsive start keypad. Powered on the unit and verified the issue; display showed an F21 error and the start button was not responding properly. Attempted to reset the unit, but the error persisted and keypad remained unresponsive. Disassembled the control panel to access the user interface and performed further inspection. Found the console/keypad assembly to be shorted, causing the communication error and loss of function. Replaced the faulty console assembly and reassembled the unit. Tested the dryer through multiple cycles to ensure proper operation. All buttons are now responsive, error code is cleared, and unit is operating as designed. No further issues found at this time. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WGD4105SW1

Near Austin, Texas 78724

Matthew

Job Details: 04/20/2026

Arrived onsite for dryer WGD4105SW1 not heating properly. Customer stated he just moved in and dryer hasnt worked properly but when he disconnected the dryer hose from the wall, it works fine. Found issue is with external ventilation. Customer will need to have builder out to inspect external ventilation. Unit is functioning. Job complete

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS01

Near Austin, Texas 78736

Luis

Job Details: 04/20/2026

Arrived on site for little ice. Diagnosed a defective recirculating pump replaced recirculating pump ran diagnostic all test passed ran a normal cycle water filled to top of pan and started ice cycle. W11542867

We serviced a

KITCHENAID REFRIGERATOR

Model KRQC506MPS00

Near Pflugerville, Texas 78660

Andrew P

Job Details: 04/20/2026

Model KRQC506MPS00. Customer stated that the ice maker stopped making ice. Tried to cycle ice maker in test mode and it did not cycle. Removed and replaced icemaker w11455232. Icemaker cycled and filled with water. Advised customer to give the ice maker a couple hours to dump ice. Refrigerator is working as intended. No leaks detected at times of service.

We serviced a

WHIRLPOOL DISHWASHER

Model GU980SCGB3

Near Round Rock, Texas 78681

Andrew R

Job Details: 04/20/2026

Arrived onsite for unit not draining. I found the drain to work but not a lot of water pulling. Inspected drainline connection to the disposal and found a copper 90 fitting and a rubber hose connected to dishwasher drain line to disposal. I found the issue to be a clog in the copper 90 and black hose. Tried sucking out with shop vac but cannot get it out. Due to improper install and hose not reaching on its own customer will need to find a soluti9n as the black hose is acting like its adhesive stuck to the disposal. Dishwasher drains but due to install it is not sufficient. Call complete. No leaks.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Copperas Cove, Texas 76522

Brandon B

Job Details: 04/20/2026

Arrived on site to install orderedpartsonadishwasher WDP540HAMZ0. Installed the new heater and ran a full factory cycle without any issues or leaks.

We serviced a

MAYTAG DRYER

Model MED6205RW0

Near Blanco, Texas 78606

Brandon

Job Details: 04/20/2026

Arrived on site to look at model MED6205RW0 for customer complaint of unit not powering on. It did fail for me while on site about the 5th try of trying to turn it on. I disconnected power, disconnected wires from control board, inserted all wires and checked for proper voltage, unit tested good. Called techline, case number 23270656

We serviced a

AMANA DRYER

Model NED4655EW1

Near Temple, Texas 76502

Lou

Job Details: 04/20/2026

Arrived on site to inspect dryer NED4655EW1 in apartment 1304 tripping the breaker. Upon further inspection, I tested voltage at the terminal block and voltage was good. I tested the unit in Timed Dry with high heat for approximately 45 minutes and the the breaker never tripped and the unit operated as designed. I ohmed the heater, cutoff, thermostat, power cord, motor and all are within ohms range. I tested voltage while the unit was operating and voltage didnt drop. Due to the time, I will, have to contact Whirlpool Safety on the next business day. Unit is operating as designed and no lint observed during service, job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV02

Near Johnson City, Texas 78636

Brandon

Job Details: 04/20/2026

Arrived on site to look at model WRX986SIHV02 for customer complaint of unit not making ice. Found e2 error code, found issue with ice maker, i replaced ice maker unit tested good in harvest and water fill test. Part used w11658802

We serviced a

WHIRLPOOL DRYER

Model WHD862CHC2

Near Austin, Texas 78737

Leonardo

Job Details: 04/20/2026

Arrived on site to diagnose dryer making noise during operation. Started the unit and confirmed a loud squealing/grinding noise while the drum was rotating. Disassembled the dryer to inspect internal components and found worn support rollers and a deteriorated belt contributing to the noise. Replaced the dryer repair kit, including new drum support rollers (wheels), idler pulley, and drive belt. Reassembled the unit and performed a full operational test. Unit is now running smoothly and quietly with proper drum rotation. No abnormal noises present at this time. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Round Rock, Texas 78681

Andrew R

Job Details: 04/20/2026

Arrived onsite for damaged bottom rack. I found the coating had come off and replaced the bottom rack due to rust. Customer stated that he now sees the top rack is starting to rust. Customer will call in the top rack later for replacement. Unit now has new bottom rack. Call complete. Customer will have top rack due to the racks coming in a kit.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC536RPS00

Near Liberty Hill, Texas 78642

Miguel

Job Details: 04/20/2026

Arrived on site for moisture building on the mullion side of freezer door. Center criaper drawer gets stuck and handle broke. Then it leaks to floor. Also door is not aligned, aligned right side door, found the floor was not level. Customer is already going to get that fixed. Found mullion had gaps in liner. Used adhesive to bead along and seal gaps. Found the drawer is not working cause the receiver has broken wheels. Office will call to schedule. ; ordrng 1 W11759378 (Snack pan assembly) and 1 W11634198 (Platter shelf rail) and 1 W11634213 (Platter shelf rail) and 1 W11718145 (Snack pan)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FSS03

Near Austin, Texas 78738

Luis

Job Details: 04/20/2026

Arrived on site for water leaking and ice clumping. Removed icemaker found crack on icemaker tray,replaced defective icemaker, ran harvest test passed ran fill test passed no leaks. W11557001

We serviced a

WHIRLPOOL MICROWAVE

Model WOEC5030LZ01

Near Buda, Texas 78610

Leonardo

Job Details: 04/20/2026

Arrived on site to diagnose oven not heating properly. Set the oven to 350F and allowed the unit to preheat fully. Monitored and tested the temperature throughout the cycle, checking the average temperature for accuracy. The oven maintained an average temperature of 358F, which is within the acceptable manufacturer tolerance range. Unit is operating as designed with no issues found at this time. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED500CMW0

Near Austin, Texas 78753

Joe Z

Job Details: 04/20/2026

Arrived on site to apartment 2219 for dryer WED500CMW0 to install previously diagnosed and ordered parts. Upon disassembly found top not mounted and missing door switch. Spoke with Aldo and he had removed switch. I replaced rear bulk head W10828905 and drum W10899578. Test unit and is operating as designed. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78727

Scott

Job Details: 04/20/2026

Arrived on site for washer stuck in drain mode . Ran diagnostics and got pressure sensor error. Replaced control board . Ran calibration and diagnostics test wash. All checked normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Pflugerville, Texas 78660

Andrew P

Job Details: 04/20/2026

Electric dryer WED5620HW2. Maintenance stated there was a humming noise from the dryer. Ran dryer for about ten minutes; no unusual humming or vibration heard. Noted a very slight thump, but all noises are within specifications and normal for operation. Dryer is heating and working as intended.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78757

Daniel A

Job Details: 04/17/2026

Arrived on site to unit 1212 to inspect washer model WFW560CHW4 not powering on. I gained access to the control I found no outgoing voltage to the ui. I replaced the control and reassembled and tested. The unit is now operating as designed. W11549931 no water leaks observed during service

We serviced a

MAYTAG DISHWASHER

Model MDB7959SKZ3

Near Austin, Texas 78717

Daniel A

Job Details: 04/17/2026

Arrived on site to install previously diagnosed and ordered parts per previous technician. I installed the vent and adjuster and found the other adjuster was damaged in the box. I am reordering the part. Office to schedule return service. No water leaks observed during service. W11649995 W11268100 ; ordrng 1 W11268104 (Adjuster)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78717

Daniel A

Job Details: 04/17/2026

Arrived on site to inspect washer model WTW4855HW3 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Austin, Texas 78726

Luis

Job Details: 04/17/2026

Arrived on site for water leaking and led issues. Found a defective freezer led module,opened deli door found ice build up on bottom section of fresh food compartment, removed ice build up,found drain pan bowed ordering a new drain pan and drain tube extension in case needed will need freezer led replaced also ; ordrng 1 W11457241 (Drip pan) and 1 W11745092 (Drain extension)

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Leander, Texas 78641

Andrew P

Job Details: 04/17/2026

Arrived at electric dryer MEDB835DW4 to verify no-start issue after pressing Start button. Removed top, front bulkhead, and drum. Checked thermal fuse, which was open with no continuity. High limit thermostat tested fine. Replaced thermal fuse W10909685, then reinstalled drum, front bulkhead, and top. Retested: dryer started, heated properly, and operated as intended.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Copperas Cove, Texas 76522

David Z

Job Details: 04/17/2026

Arrived on site for washer WTW4816FW3 with chipping basket and also not spinning out some loads. I examined the unit and found half a dozen spots on the basket that had their coating chipped away, causing rust spots. I checked for errors and found an F8E1 for slow fill. Suspension and spanner but are good. Tested valves and found almost no hot water coming in at all. Replaced Valve W11210463, and basket W10554251. Calibrated unit and tested. Verified all functions working as designed. No water leaks observed.

We serviced a

KITCHENAID COOKTOP

Model KCIT736SBL01

Near Copperas Cove, Texas 76522

David Z

Job Details: 04/17/2026

Arrived on site to complete repair on cooktop KCIT736SBL01 that needed new UI. Installed new UI and tested. Found i had no issues with any button response. Everything seems to be working as designed. I talked with the customer about the functionality of a touch panel interface like this one, and that they are very sensitive to steam and moisture and must be treated differently. Repair completed.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78704

James K

Job Details: 04/17/2026

Arrived to unit 305 to replace drum with SM assistance. Upon arrival removed dryer from washer. Replaced W10508188 drum. Tested unit and now unit is functioning as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ19

Near Austin, Texas 78750

Luis

Job Details: 04/17/2026

Arrived on site for no ice and ice on shelves. Opened freezer door found large ice clumps forming from icemaker down to bottom compartment diagnosed tube extension not inserted into fill tube from manufacture process,uploaded picture,icemaker failed also due to ice build on icemaker. Cleared all ice,inserted extension to fill tube correctly, replaced icemaker ran harvest test passed icemaker filled with water no leaks. W11700250

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Manor, Texas 78653

Justin

Job Details: 04/17/2026

Arrived on site for unit not cooling. Upon arrival inspected unit tested temperature both compartments cooling properly evap fan working. Customer mentioned ice build up in freezer can nit find issue with unit at this time. Icemaker is working properly unit is cooling properly . Customer showed ne fridge side compartment broken. Marconn not working at this time office to research part glider needs to be replaced office to reschedule ; snapped 1 QuickPics

We serviced a

WHIRLPOOL DRYER

Model WED7120HW2

Near Austin, Texas 78729

Daniel A

Job Details: 04/17/2026

Arrived on site to inspect dryer model WED7120HW2 not turning on. Upon further inspection, I found that the thermal fuse was open. I checked the airflow and found the airflow was restricted. I replaced the thermal fuse and instructed the customer to have vents cleaned. WP3392519

We serviced a

JENN-AIR OVEN

Model JJW2430LL01

Near Round Rock, Texas 78681

Andrew R

Job Details: 04/17/2026

Arrived onsite for f2e1. Confirmed a stuck key is present. Replaced W11598155 CONSOLE, Unit is now operating as designed with no issues. Call com0lete.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Round Rock, Texas 78665

Andrew R

Job Details: 04/17/2026

Arrived onsite for unit locked out. Confirmed unit is locked and will not unlock. Customer doesnt have unit set on wifi. I replaced the W11600370 panl and tested. Unit is now operating as designed and advised customers that the unit needs to be on wifi for updates. Customer understands. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, Texas 78701

Leonardo

Job Details: 04/17/2026

Arrived on site to install noise reduction pads in the dryer. Disassembled the unit by removing the front panel and drum to gain full access to the blower housing and venting system. Inspected components and installed noise pads around the blower wheel housing and along the vent leading to the rear of the unit to reduce vibration and operational noise. Reassembled the dryer and secured all components. Tested unitdryer is operating normally with reduced noise levels. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Smithville, Texas 78957

Joe Z

Job Details: 04/17/2026

Arrived on site for washer WTW4816FW3 with issue of inner tub is detached. Upon arrival, inspected unit and all components appear good. Customer states that when tub is filled that the basket lowers itself. I explained how it is normal that the basket lowers itself and is not detaching. I ran a spin test and Unit is operating as designed. Job complete

We serviced a

WHIRLPOOL DRYER

Model LER8620PG0

Near Temple, Texas 76501

Jonathan M

Job Details: 04/17/2026

Arrived on site for an electric dryer model LER8620PG0 that is not starting cycles and wont turn the light on. Inspected unit and work area. The customer advised that the light has not been working for several years. And the the dryer just quit. I opened the door and found the door switch broken. I replaced the door switch WP3406107 and tested the unit. I found the light begin to work but the the dryer still would not run. I gained access to the rear and found the thermal fuse open, causing the issue. I checked the heater and found the heating element was not grounded against the housing. I replaced the thermal fuse WP3398095 and tested the unit it checking the air temperature off the back. I found temperatures fluctuating between a 168F, and a 115F, averaging a temperature of 141F. The unit is working and operating as designed. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS05

Near Waco, Texas 76708

Jonathan M

Job Details: 04/17/2026

Arrived on site for a refrigerator model KBFN502ESS05 that is not cooling. Inspected unit and work area. The customer showed me that the machine was not running. No fans or compressor noises were coming from the machine. I saw the refridgerator light on the UI but found no temperature setting and found no buttons would respond to touch. I removed the UI to check connections and found rust and evidence of a control failure on it. See photo. Ordering the UI W10846767 and the office will need to contact the customer about a return date due to limited parts availability. No parts were installed, and no leaks were present during service. ; ordrng 1 W10846767 (UI)

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Pflugerville, Texas 78660

Justin

Job Details: 04/17/2026

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS12

Near Killeen, Texas 76549

Wesley

Job Details: 04/17/2026

Arrived onsite for microwave not heating. WMH31017HS12. Found bad hi heat components. Replaced magnetron W1173789, cap WPW10574736 and diode w11256462 to repair. Unit is now operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ3

Near Kempner, Texas 76539

David Z

Job Details: 04/17/2026

Arrived on site for dishwasher WDTA50SAKZ3 not filling with water. Tested unit and ran diagnostic, found F7E1 for wash motor failure. Wash motor is not running at all. Wash motor defective. Installed new W11460945 wash motor and tested. Verified unit working as designed. No water leaks observed. Repair completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Austin, Texas 78745

Luis

Job Details: 04/17/2026

Arrived on site. Installed a new filter housing, installed filter customer provided turned on water source checked all water line connections no leaks,ran water dispenser no leaks. Removed and replaced upper led module in fresh food and freezer section all leds working as designed. Wpw10515057,wpw10515058,w10862461

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Manor, Texas 78653

Matthew

Job Details: 04/17/2026

Arrived onsite for dryer WED485W0 tripping the breaker. Found as soon as unit was plugged in, it would trip. Inspected and found timer box blew. Called safety team to report case# 23217086 Safety gave concession for timer Wpw10436303. Replaced timer and tested. Unit is now functioning properly. Job complete. PL#w6nhd6wpL1

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near San Marcos, Texas 78666

Andrey

Job Details: 04/17/2026

Arrived on site to test unit for not working properly tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control (W11607637) and tested unit is now running as designed no leaks detected job complete

We serviced a

WHIRLPOOL OVEN

Model WFES5030RZ0

Near New Braunfels, Texas 78130

Andrey

Job Details: 04/17/2026

Arrived on site to test unit for scratched cooktop, tested unit found scratched cooktop and back panel, ordering part office to reschedule ; ordrng 1 W11728260 (Bottom panel)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78726

James K

Job Details: 04/17/2026

Arrived to 1614 for unit drain pump continuously running. Upon arrival confirmed MS and error code F3E1. Checked with Parts thread and part was not sent. Office to reschedule ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Austin, Texas 78745

Brandon

Job Details: 04/17/2026

Arrived on site unit 1913 to look at model WTW4955HW3 for customer complaint of unit running drain pump constantly. I found issue with the control board, I replaced control board under S153EB, unit had a huge dent in front cabinet causing the unit to shake. Part used w11608056

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM01

Near Killeen, Texas 76542

Brandon B

Job Details: 04/17/2026

Arrived on site for a refrigerator WRS325FDAM01 leaking. I filled the evap pan and inspected the housing. Saw a drip coming from the dispenser tube. While replacing the housing w10862460 i saw water coming from the tray. Ireplaced the evaporator pan wpw10614158 and found a crack in the old tray. No other leaks detected.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Austin, Texas 78757

Daniel A

Job Details: 04/17/2026

Arrived on site to inspect washer model WTW5010LW0 not locking and not starting a cycle and displaying error code. Upon further inspection I found that the washer was in a lockout state and displaying error code F9E1. I gained access to the underside of the washer and found a broken portion of the wire going to the drain pump. I repaired the break by soldering the wiring and wrapping with insulation and reinforcement. I tested the washer and it is now operating as designed. No water leaks observed during service.

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Austin, Texas 78749

Brandon

Job Details: 04/17/2026

Arrived on site to look at model MSS25C4MGZ06 for customer complaint of FC light switch being broken. I replaced switch, unit tested good. Part used w11396033

We serviced a

WHIRLPOOL OVEN

Model WOED5030LZ01

Near Georgetown, Texas 78628

Andrew P

Job Details: 04/17/2026

Model WOED5030LZ01. Customer stated that once the oven is shut off and the door is opened, the heat and steam cause the oven to come back on. Ran diagnostics and found no fault codes. Possible software issue or steam causing malfunction on the keypad. Removed and replaced console w11659265 Advised customer to bake something and contact the manufacturer again if issue persists. Oven is working as intended. NO WATER LEAKS OBSERVED DURING SERVICE

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Austin, Texas 78750

James K

Job Details: 04/17/2026

Arrived on site for unit not spinning. Upon arrival unit was unplugged. Plugged unit and drain pump started running. Checked error codes and found F7E5 shifter fault. When running diagnostics , heard shifter struggling to shift. Proceeded to replace W11239857 belt, W10721967 splutch, W11116592 control, W10913953 shifter and W11395618 capacitor. Ran diagnostics and calibration. Unit is functioning as designed. No water leaks detected at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ3

Near Manor, Texas 78653

Justin

Job Details: 04/17/2026

Arrived on site for f8 e4 error float switch error. Inspected unit found no water in float switch pan but float switch error still happening float switch has failed. Replaced float switch and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Pflugerville, Texas 78660

Justin

Job Details: 04/17/2026

Arrived on site for range door not staying open. Inspected unit found door hinges not working properly. Replaced hinges and tested . Unit is now functioning properly and as designed to job completed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC236SPS02

Near Bee Cave, Texas 78738

Luis

Job Details: 04/17/2026

Arrived on site. Tested water dispnser weak water flow,removed filter good flow,installed filter customer provided weak flow diagnosed a defective filter housing,ordering housing ; ordrng 1 W11790667 (Housing)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Austin, Texas 78757

Daniel A

Job Details: 04/17/2026

Arrived on site to inspect dishwasher model WDT730HAMZ1 sometimes running by itself and not starting a cycle. Upon further inspection, I placed the machine into diagnostics and observed error code F2E1 control failure. I replaced the control and reassembled and tested the machine and it is now operating as designed. No water leaks observed during service. W11683480

We serviced a

AMANA DRYER

Model NED4655EW1

Near Georgetown, Texas 78628

Miguel

Job Details: 04/17/2026

Arrived on site for dryer drum not turning. Found belt was broken. Removed drum. Replaced belt and pulley and wheels with repair kit. Verified operarion. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near Salado, Texas 76571

Brandon B

Job Details: 04/17/2026

Arrived on site for a range WFES5030RZ0 tripping the breaker. Incoming power tested good with no load but under load Im getting 123v from neutral to chassis and 244v from neutral to L1. Also found L1 has arching damage only on the pigtail side. Did an electrical checklist and informed customer of these issues. Will need a new power cord and the miswire corrected. I heated to 500 with the ground disconnected also. No other issues found.

We serviced a

JENN-AIR DISHWASHER

Model JDTS3924SL1

Near Dripping Springs, Texas 78620

Brandon

Job Details: 04/17/2026

Arrived on site to look at model JDTS3924SL1 for customer complaint of auto open being stuck in the open position. Found issue with the bolt latch, spoke with parts department, part did not get put with my parts, will use on return visit. ; schdld next appmnt for 4/21 TUE PM

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Austin, Texas 78703

James K

Job Details: 04/17/2026

Arrived to unit 203 for timer stem broken. Upon arrival confirmed stem was broken. Proceeded to replace W10854240 timer. Tested unit and now unit is functioning as designed

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78729

Daniel A

Job Details: 04/17/2026

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Austin, Texas 78744

Tim M

Job Details: 04/17/2026

Arrived on site to test unit MVWC465HW2 for not progressing the cycle. Upon arrival customer stated multiple cycles would not complete, 2 rinse option not functioning, and clothes not spinning out. Entered service mode and found F8E1 (long fill) error code stored. Cleared code and ran test cycle; when hot valve energized only minimal water flow present. All other components are properly engaging. Removed water lines and found hot inlet restricted with sediment. Attached image to SD. Replaced valve (W11210459) and ran calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Killeen, Texas 76549

Brandon B

Job Details: 04/17/2026

Arrived on site for a refrigerator WRS335SDHM07 not dispensing ice. Customer stated that when switching from crushed to cubed it will get jammed up. Auger is working good but the ice door isnt sealing causing some ice to melt together. Fc temp is around 2 degrees. I removed the ice door and found a kids toy was stuck and probably causing the issue. I replaced the ice door w11678832 and tested the dispenser. Unit is operating as designed. Also explained to check the chute for any ice that falls after dispensing. No leaks detected while on site.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSF5536RZ00

Near Round Rock, Texas 78665

Andrew R

Job Details: 04/17/2026

Arrived onsite for poor water dispensing. When arrived I tested the dispenser and found it to be slow with the filter in. Took the filter out and found a quick water flow indicating the filter is clogged and customer needs a new one. Cust9mer is going to try a new filter. Call com0lete. No leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, Texas 78759

Scott

Job Details: 04/17/2026

Arrived on site for items freezing on top shelves . Found thermistor wiring pinched in diffuser .. getting no resistance on thermistor . Replaced dampner . All elses checking normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78744

Tim M

Job Details: 04/17/2026

Arrived on site (Unit 13202) to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSC5536RZ00

Near Austin, Texas 78727

Daniel A

Job Details: 04/17/2026

Arrived on site to inspect refrigerator model WRSC5536RZ00 leaking from the filter hosing. Upon further inspection, I found that leaking was coming from the housing. I replaced the housing and tested and the unit is now operating as designed. No water leaks observed during service. W11759995

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Santa Clara, Texas 78124

Andrey

Job Details: 04/17/2026

Arrived on site to test unit for not working properly, tested unit found failed sump, replaced sump (W11613570) and tested unit is now running as designed no leaks detected job complete

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Leander, Texas 78641

Andrew P

Job Details: 04/17/2026

WOES3030LS01 electric oven. Customer stated the oven would trip the breaker. Verified during preheat: oven tripped the breaker. Removed oven and replaced bake and broil elements w11545804, w11617232. Removed ground wire and tested oven. Oven reached 400 degrees with no issues. Reinstalled ground wire and retested: oven reached 400 degrees with no breaker tripping. Advised customer that if issue persists, they need to contact the builder. Builder should contact Eaton, the breaker manufacturer, to check for an upgraded version and replace the breaker. Oven is working as intended.

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW3

Near Pflugerville, Texas 78660

Justin

Job Details: 04/17/2026

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control and tested new control trolley is defective out of the box ordering new control return set for 421; schdld next appmnt for 4/21 TUE AM

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW3

Near Pflugerville, Texas 78660

Justin

Job Details: 04/17/2026

Arrived on site to repair previously diagnosed issue. Washer motor screw is missing causing motor to sag creating a noise. Installed new screw and adjusted. Ran test cycle unit completed cycle with no issue maintenance witnessed unit no longer making noises. Unit is now functioning properly and as designed to job completed. No leaks present at this time

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS07

Near Austin, Texas 78751

James K

Job Details: 04/17/2026

Arrived on site for slow ice production. Upon arrival check temperatures and found 12F FC and 18F ice maker supply vent. Proceeded to diagnostic test and could not hear condenser fan motor running. Proceeded to inspect behind unit and found compressor extremely hot and fan not running. Upon closer inspection found insulation blanket obstructing air flow. Rerouted blanket. Checked temperatures again and now at 0F. Unit is functioning as designed. No water leaks detected at this time . No parts needed

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Lockhart, Texas 78644

Andrey

Job Details: 04/17/2026

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Austin, Texas 78759

Scott

Job Details: 04/17/2026

Arrived on site for washer stuck in drain mode . Ran diagnostics got pressure sensor error code. Replaced control . Ran calibration and test wash. Unable to test water features due to condition of hose and supply valve. Advised leasing office of condition od hose and valve .left hoses off and valves turned off . All else checked normal. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Leander, Texas 78641

Andrew P

Job Details: 04/17/2026

Washer WTW4855HW3: Verified pressure system fault with drain pump running continuously. Removed and replaced control board w11607637. Recalibrated and ran through auto test. Machine filled, agitated, drained, and spun as intended. No Leaks detected at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KDTE304DSS0

Near Austin, Texas 78704

Leonardo

Job Details: 04/17/2026

Arrived on site to replace the sump and motor assembly. Disassembled the unit and removed the faulty sump and motor. Installed new sump and motor assembly and ensured all connections, clamps, and seals were properly secured.Ran a test cycle to check for proper operation and leaks. During testing, observed a leak coming from the drain motor area. Stopped the unit, inspected the drain motor, and found it was not fully secured. Repositioned and properly secured the drain motor and its connections. Ran a second test cycle unit is operating as designed with no leaks present at this time. Cleaned up work area and left the replaced part with the customer. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78754

Joe Z

Job Details: 04/17/2026

Arrived on site with 2nd man MZ to install previously ordered part. Replaced lower harness W11755727. Test unit and is operating as designed. No leaks present. Job complete

We serviced a

WHIRLPOOL RANGE

Model WEE730H0DS0

Near Killeen, Texas 76542

Brandon B

Job Details: 04/17/2026

Arrived on site for a range WEE730H0DS0 not heating. Found the broil element working but the bake element had an open circuit. The sensor tested perfect for 75 degrees. I replaced the bake element w10779716 and heated the oven. Unit is heating as designed now.

We serviced a

WHIRLPOOL MICROWAVE

Model WMMS3330RZ01

Near Pflugerville, Texas 78660

Justin

Job Details: 04/17/2026

Add on site for microwave not heating. Upon arrival inspected unit and replaced diode for no heat and tested still not heating. When trying to pull u ot down not able to move range out of the way to take down safely . Was unable to remove microwave notified supervisor recommended sending a stronger tech to remove microwave to further diagnose heat issue rescheduled for 4/22; schdld next appmnt for 4/22 WED AM

We serviced a

JENN-AIR OVEN

Model JJW2830LL01

Near Dripping Springs, Texas 78620

Brandon

Job Details: 04/17/2026

Arrived on site to look at model JJW2830LL01 for customer complaint of UI giving an error and not responding. Found issue with the console, I replaced console, tested both ovens, unit tested good. Part used w11598133

We serviced a

WHIRLPOOL DRYER

Model WED4307SW0

Near Dale, Texas 78616

Andrey

Job Details: 04/17/2026

Arrived on site to replace previously diagnosed display board, replaced board ( W11783797) but unit is still not functioning, disassembled unit and found shorted thermal fuse, replaced fuse (WP3392519) and tested unit is now running as designed job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Kempner, Texas 76539

David Z

Job Details: 04/17/2026

Arrived on site for refrigerator WRX735SDHZ04 not dispensing ice. Examined and tested dispenser. Found no ice dispensing, but motor is turning. I removed the bin and found the coupler on the BIN side had a piece of ice wedged, which caused it not to make full contact with the yolk on the auger motor. Installed a new ice bin, W11185686. Tested and verified proper operation. Repair completed.

We serviced a

WHIRLPOOL WASHER

Model WDT730HAMZ1

Near Kyle, Texas 78640

Andrey

Job Details: 04/17/2026

Arrived on site to test unit for not working properly, tested unit found start button not working, replaced control ( W11683480) and tested unit is now running as designed no leaks detected job complete

We serviced a

GE DRYER

Model GTD45EASJ2WS

Near Georgetown, Texas 78626

Miguel

Job Details: 04/17/2026

Arrived on site for dryer not turning on. Drum did not start. On arrival I got the drum to start right away. Removed front panel for inspection. Found motor and blower are good. Heater is good. Removed lint from behind fikter. Advised customer to have vents professionally cleaned. Dryer working as normal. Call complete

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Leander, Texas 78641

Andrew P

Job Details: 04/17/2026

WTW5057LW0. Verified the washing machine would not start cycle. Depressed start button; lid locked, but machine buzzed and would not agitate or spin basket. Opened lid and turned basket to confirm it spun freely; heard bearings grinding. Ran diagnostics several times and no fault codes. Washing machine needs new gearcase and motor . Most likely bad capacitor; will replace capacitor and clutch on return visit. No leaks detected at times of service.; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor)

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Jarrell, Texas 76537

Brandon B

Job Details: 04/17/2026

Arrived on site for a dryer MED5630HW2 not drying. in timed dry its getting around 210 and down to 120. Tested the moisture sensor and got an open circuit. Unplugged the connector at the sensor. Tested the circuit from the sensor to the control and got an open circuit on j13-1. I back probed it and now its testing good. Airflow is good also. No other issues found.

We serviced a

JENN-AIR OVEN

Model JJW3430LL01

Near Liberty Hill, Texas 78642

Andrew P

Job Details: 04/17/2026

Arrived on-site for model JJW3430LL01 to install previously diagnosed part. Removed and replaced control console w11448961 Powered up unit with no fault codes on control console. Ran oven and it started to heat as intended.

We serviced a

KITCHENAID OVEN

Model KOEC630SPS00

Near Round Rock, Texas 78664

Andrew R

Job Details: 04/17/2026

Arrived onsite for previously diagnosed parts. I replaced all three controls previously diagnosed and tested unit. Unit now doesnt heat when microwave door is open and is operating as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Austin, Texas 78724

Tim M

Job Details: 04/17/2026

Arrived on site (Unit 5105) to test unit WTW4850HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Austin, Texas 78724

Tim M

Job Details: 04/17/2026

Arrived on site (Unit 15105) to test unit WTW4850HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete.

We serviced a

KITCHENAID ICE MACHINE

Model KUID308HPS02

Near Granger, Texas 76530

Justin

Job Details: 04/17/2026

Arrived on site for ice maker not producing ice . Upon arrival inspected unit found water flow goos but water leaking from back behind the drain cap pan has a leak. Ordering new pan office to reschedule ; ordrng 1 W11614101 (Reservour)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Austin, Texas 78759

Scott

Job Details: 04/17/2026