Service History 9

We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78633
Jonathan
Job Details: 10/08/2021
"Arrived on site for refrigerator intermittently powering off. Inspected unit and work area. Found ice maker container full. Found good frost pattern on both evaporators. Found water under deli control. Wiped water out of drawer. Inspected wire harness and control for corrosion, found none. Informed customer if failure reoccurs to open and close deli drawer lot see if unit will power back on. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Spicewood, TX 78669
Leonardo
Job Details: 10/08/2021
"Arrived on site to install console, installed console, tested unit, unit working as designed,job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS01
Near Temple, TX 76502
Tyler
Job Details: 10/08/2021
Arrived on site for wall oven giving it to anyone after previous repairs. Upon arrival I reconfirm complaint and found that ui and ACU were still failing to communicate with one another. I replaced both parts and found after reassembly that unit was functioning as designed as well as heating to proper temps with no errors call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB5
Near Copperas Cove, TX 76522
Al
Job Details: 10/08/2021
Arrived on site to install previously ordered parts. Removed and replaced the heater and OWI sensor. Tested the unit and unit tested as designed. Job complete
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Waco, TX 76708
Jonathan
Job Details: 10/08/2021
"Arrived on site for a washing machine that?s making noise as it spins. Inspected unit and work area. The customer advised the unit and duck not only makes noise while it spins but as it?s agitating as well. Ran the unit through a spin cycle and heard the transmission grinding as it spun. Tested agitation and found the belt slipping when agitating water. Advise customer he would need a new gear case, belt, and splutch assembly for repair.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near West, TX 76691
Jonathan
Job Details: 10/08/2021
Arrived on site for a dishwasher that won?t shut properly. Inspected unit and work area. Confirmed the customers complaint and checked the feet leveling as the unit was unlevel. I just intervene and still had an issue. Checked the hinges and found one of the hinges in a different slot than the other side of the door. Reset hinge in the proper location and tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWB02
Near Killeen, TX 76541
Al
Job Details: 10/08/2021
Arrived back on site to install previously ordered parts. After installing the parts the unit now functioning as designed. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Moody, TX 76557
Tali W
Job Details: 10/08/2021
"On site for range stuck in demo mode. Customer stated he would turn demo mode off and be able to use the unit. Then, the next time he would try to use it, he would find the unit back in demo mode. Confirmed complaint. Ordering control. Office to reschedule when part availability is known. ; ordrng 1 W11528237 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Killeen, TX 76542
Tyler
Job Details: 10/08/2021
Arrived on site for microwave that made a popping noise on two different occasions according to the customer that sounded like a gunshot going off. Upon arrival found no error codes and diagnostics I ran multiple heating test but cannot confirm any sort of loud popping noises but I did however find that the turntable was not seated properly on the turntable mounting motor and found that the turntable had some charring right next to the terminal connections also found a turntable was too easy to turn by hand manually after replacing the turntable motor I reassembled and tested unit found that microwave was much quieter than before still no popping noises and unit is heating as design. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Hutto, TX 78634
Cliff
Job Details: 10/08/2021
Arrived on site to diagnose a refrigerator that is tripping the breaker. Tested all parts and components and found no failures to unit at this time. Advised customer that appliances were not intended to be put on gfci circuits and can cause them to trip. No further repairs can be done to refrigerator to prevent issue. No leaks were found at time of service.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Nolanville, TX 76559
Tyler
Job Details: 10/08/2021
Arrived on site for washer making grinding noise. Upon arrival found no errors in diagnostics. After further inspection I found gearcase still intact but the inner basket mold had broken around shaft at base of inner tub. Spanner nut still in tact. Also found entire assembly leaning to front left and suspension rod not holding tub well. At time of service all other components appeared to be functioning as designed. Will need office to reschedule once availability of parts is known. ; ordrng 1 W10554251 (Inner basket) and 1 W10780045 (Suspension rods) and 1 WP389140 (Drive block) and 1 WP21366 (Spanner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Woodway, TX 76712
Jonathan
Job Details: 10/08/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both thermistors and control and tested the unit. The unit began to work as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW02
Near Waco, TX 76710
Jonathan
Job Details: 10/08/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced Coupler, dryer, and compressor and place the unit under a vacuum. The unit held a vacuum for 15 minutes. Charge the unit and the unit ran up to 140 psi on the high side and zero psi on the low side. The unit is now working as designed. Call complete."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Mount Calm, TX 76673
Jonathan
Job Details: 10/08/2021
Arrived on site for a dryer that?s making a ticking sound at the end of the cycle. Inspected unit and work area. Tested unit and confirmed the customers complaint but found the ticking sound coming from the heater as it was beginning to cool. I did advise the customer that that is normal after high heat cycles due to thermal expansion and retraction. The unit is working as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Hewitt, TX 76643
Tali W
Job Details: 10/08/2021
"On site for dryer taking more than one cycle to dry clothes. Customer stated that during the sensor cycles, the unit will quickly switch to a lesser time. Confirmed complaint. In diagnostics, found F6E1 communication error. Ran HMI diagnostic tests. Found the HMI not properly communicating with ACU when selecting cycle. Also, tested the operation of the metal sensors through the sensor harness connector. Found the sensor not detecting moisture properly. Also, found exhaust thermistor out of spec. Replaced HMI, moisture sensor harness and thermistor. Tested. Unit now functioning as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB1
Near Del Valle, TX 78617
Jacob
Job Details: 10/08/2021
Arrived onsite to replace the control. Replaced the control. Tested the unit. Unit was getting warm up in the bake. But as it got up to 170 and it shut off. Called Techline. Asked if the unit is on a GFCI and looked at the breaker and saw it was in a GFCI. Said that the bake and broil element may need to be replaced. Office to reschedule ; ordrng 1 W10856603 (elmnt-brol) and 1 W10856603 (elmnt-brol)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fort Hood, TX 76544
Al
Job Details: 10/08/2021
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78756
Jacob
Job Details: 10/08/2021
Arrived onsite for the door having damage. Looked at the unit and found that the door trim is broken and the left trim piece is missing. Customer was able to save the front glass and the right trim piece. Ordered part. Office to reschedule ; ordrng 1 W10761018 (trim-door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Lockhart, TX 78644
Andrew
Job Details: 10/08/2021
"Arrived on site to replace tub from previous diagnosis. Verified tub was needed. Replaced tub, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near Pflugerville, TX 78660
Matthew
Job Details: 10/08/2021
Arrived onsite for rinse aid not working. Upon inspection found rinse aid not dispensing. Replaced dispenser. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, TX 78641
Lou
Job Details: 10/08/2021
"Arrived on site to inspect dishwasher not heating. Upon further inspection, I found the unit without any rinse aid (photos). I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed. Using my multimeter, I tested amp draw to the components and all components are within range, including the heating element (7-9amps...photos). I recommended that the customer use liquid detergent and rinse aid in rod the unit to operate according to manufacturer recommendations. No repairs needed at this time. No water leaks observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MED8200FC1
Near Austin, TX 78738
Robert
Job Details: 10/08/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS00
Near Georgetown, TX 78633
Jonathan
Job Details: 10/08/2021
"Arrived on site for oven having F6-E1 error code intermittently. Customer stated that UI was replaced through home warranty a couple of weeks ago for stuck key error. Inspected unit and work area. Performed diagnostics mode and verified fault code. Found fault code F6-E1 oven temperature, F6-E0 UI over temperature and F6-E6 miscommunication appliance manager. Flowed tech sheet for errors and found control relay sticking. Removed failed control and installed new. Powered unit on and cleared error codes. Tested unit in normal operation. All tested good. Spoke with customer on failure and service performed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Georgetown, TX 78626
Jimmy J.
Job Details: 10/08/2021
Arrived on site for Insufficient cooling. Took temps in freezer and getting 9 degrees. Found frost over RC evap cover. Fridge cooling at 49. Gained access to board and found RC thermistor was out of range. Tested board for DC voltage and board is good. Informed customer to unplug for twenty four to forty eight hours and lay down towels on both left and right sides and front of the fridge to catch water once ice melts before we return. We will return with the fan scroll and thermistor to install and complete the repair. ;
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Hutto, TX 78634
Cliff
Job Details: 10/08/2021
Arrived on site to diagnose a microwave that isn't responding to user input. Found ui malfunctioning and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11297728 (Ui)
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Leander, TX 78641
Kayman
Job Details: 10/08/2021
Arrived onsite to install previously diagnosed parts. After installing the new console I found the unit would now turn on and I was able to evoke diagnostics but when I would close the door the unit would lose power. I accessed the junction box and found the wiring incorrect. I corrected the wiring and checked incoming voltage. I found no voltage going from hot to neutral but 120VAC going from hot to ground and 120 from neutral to ground. I advised the customer they would have to have a electrician come service the circuit before we can make any further determination about the dishwasher.
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Austin, TX 78728
David
Job Details: 10/08/2021
"Arrived on site to diagnose cooktop moving around to the touch. Found the stainless trim on the front of the cooktop is separating from the cooktop. Trim is not avail on its own, ordering new cooktop. Office to schedule when part arrives. ; ordrng 1 W11223306 (Cooktop)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Austin, TX 78728
David
Job Details: 10/08/2021
"Arrived on site to diagnose microwave oven combo with light out in microwave. Ran light and found bulb dead. Checked for error codes and non found. No good bulb on hand at time of service, ordering new bulb. Office to schedule return. ; ordrng 2 W10886919 (Bulb)s"
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Austin, TX 78703
Jacob
Job Details: 10/08/2021
"Arrived onsite for unit not cooling. Looked at the unit and unit will fill with water and cycle as normal but the compressor was not staying on to get the evaporator cold to make sheets of ice. Check amperage to the start device and start device was testing good, but the compressor has a locked rotor. Ordered parts for a sealed system. Ordered parts, spoke with SW to help diagnose. Office to reschedule ; ordrng 1 W10843121 (filter dryer) and 1 W10913906 (coupler) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Leander, TX 78641
Kayman
Job Details: 10/08/2021
Arrived onsite for dishwasher not drying. Upon arrival the customer informed me it was heating but the dispenser had not dispensed any rinse aid and they have not had to refill it in 10 months. I replaced the dispenser and main control. I asked the customer to monitor the dispenser function over the next couple of weeks. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near San Marcos, TX 78666
Noah D
Job Details: 10/08/2021
"Arrived on site to inspect unit for leaking, upon first inspection and 2 cycles found no leaks, water residue was found under pump but not in leak pan. Customer ran after service and found more water, returning with pump and motor. Office to reschedule ; ordrng 1 W11462456 (PUMP) and 1 W11460946 (SUMP)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Georgetown, TX 78626
Cliff
Job Details: 10/08/2021
Arrived on site to diagnose a refrigerator that is leaking from dispenser. Found dispenser water line not holding vacuum causing water leak. Line will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W11477040 (Water line)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS0
Near Austin, TX 78730
Luis
Job Details: 10/08/2021
"Arrived on site for no ice. Icemaker not running through a forced cycle,ran diagnostics optics passed,fan motor passed,bin thermistor passed diagnosed a defective icemaker. Replaced icemaker assembly ran harvest test passed ran fill test passed.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Dale, TX 78616
Andrew
Job Details: 10/08/2021
"Arrived on site to test unit for loud noise. Found failed gearcase. Recommend replacing gearcase, cam, and belt.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Austin, TX 78738
Robert
Job Details: 10/08/2021
Arrived on call for complaint of not stair complete cycle and error code. Ran diagnostics and got code for lack of communication. Will need the console to complete. ; ordrng 1 W11478526 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Leander, TX 78641
David S
Job Details: 10/08/2021
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS11
Near Georgetown, TX 78628
Lou
Job Details: 10/08/2021
"Arrived on site to install previously diagnosed and ordered part. Due to door leaking moisture at the bottom outer trim, I removed and replaced the door and tested. Unit is operating as designed. Due to the cutout in the cabinets being too large at the top of the unit, there is a gap that is allowing a large amount of moisture from the vent that is escaping and will need to be addressed by the installer. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Austin, TX 78749
Kevin
Job Details: 10/08/2021
"Arrived on site and found bellow is torn replaced it and confirmed operation by running automatic cycle 12 in diagnostics, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Manor, TX 78653
Matthew
Job Details: 10/08/2021
Arrived onsite to replace previously diagnosed parts. Replaced icemaker due to non responsive. Replaced and tested. Completed harvest cycle but did not fill. Removed panel and found harness to inlet valve disconnected. Established connections and tested. Unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78745
Kevin
Job Details: 10/08/2021
"Arrived on site and inspected dishwasher and found F4E3 saved error code for faulty wash motor, replaced wash motor and it is now operating properly. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS02
Near Austin, TX 78738
Luis
Job Details: 10/08/2021
Arrived on site for no water. Tested dispenser found dispenser compartment losing power diagnosed a defective main control,installed the updated control kit tested water and ice dispenser unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY06
Near Austin, TX 78757
David
Job Details: 10/08/2021
Arrived on site to install reservoir and icemaker to resolve no ice condition. Replaced icemaker and reservoir and tested unit. Verified good fill and proper harvest. Unit now working as designed. Call complete.
We serviced a
KITCHENAID VENTHOOD
Model KWCS160WSS0
Near Round Rock, TX 78681
David
Job Details: 10/08/2021
Customer advised me the unit has not worked since he moved in. I reassembled the unit and verified proper polarity on the wiring. Tested unit and verified all functions are working. The power switch for the lights is broken on the slide tab.
We serviced a
LG DRYER
Model DLE0442W
Near Liberty Hill, TX 78642
Lou
Job Details: 10/08/2021
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found no heat coming into the unit. I disassembled the unit and tested the element and found it open as was the thermostat. I removed and replaced the heating element assembly and cleaned the lint from the unit. Reassembled the unit and retested and unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL OVEN
Model n/a
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 10/08/2021
"Arrived on site to test unit for no power, tested unit found door locked
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Buda, TX 78610
Jacob
Job Details: 10/08/2021
"Arrived onsite for unit not spinning out the clothes. Looked underneath the unit and took off the cover shield. And noticed a lot of black shaving, looked at the belt and noticed it was worn extremely thin. Replaced the belt. Let customer know to be careful with certain size loads and what is not recommended to wash in these units. Tested the unit in drain and spin and unit spin fast and was draining with no issues. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Austin, TX 78759
Scott
Job Details: 10/08/2021
"Arrived on site , replaced UI ran diagnostics and calibration. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Hutto, TX 78634
Cliff
Job Details: 10/08/2021
Arrived on site to diagnose a washer that is not cycling properly. Found shifter not connected to cam assembly and it will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W10913953 (Shifter)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hutto, TX 78634
Cliff
Job Details: 10/08/2021
Arrived on site to diagnose a dryer that is not heating properly. Found air inlet blocked preventing proper airflow through unit. Cleared airway and all is working properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78758
Scott
Job Details: 10/08/2021
Arrived on site for not dispensing ice . Found auger motor had failed . Just humming and yoke not rotating . Ordering motor . No other issues found with ice . No water leaks detected at time of service. Call to set return ; ordrng 1 W10884561 (Auger motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78745
Kevin
Job Details: 10/08/2021
"Arrived on site and replaced icemaker diagnosed on previous visit, after replacement started icemaker with reset button Icemaker and it cycle properly and filled with water, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78745
Kevin
Job Details: 10/08/2021
"Arrived on site and replaced icemaker diagnosed on previous visit, after replacement started icemaker with reset button Icemaker and it cycle properly and filled with water, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
David S
Job Details: 10/08/2021
"We arrive on site to install previous diagnosed parts. We gained access to the outer panel and replaced it with new. We tested the unit. It is working as designed, no water leaks detected. Job complete"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Leander, TX 78641
Kayman
Job Details: 10/08/2021
Arrived onsite for washer leaking from the front. Upon arrival I found a small water trail under the door center down the panel. The customer states the puddle will be about 6 to 8inch in diameter. I ran diagnostics and found the unit working as designed. I took off the front of the bellow and inspected for evidence of water leakage. I did not find any and the bellow hose was connected. I found an abundance of dog hair within the unit and explained to the customer that the dog hair can get stuck between the bellow and door causing the leak but the unit is otherwise working as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW7120HWO
Near Austin, TX 78741
Kevin
Job Details: 10/08/2021
Arrived on site and inspected washer and found control panel its not working. Confirmed incoming power is good. A new control panel and control board will be needing to complete repair.; ordrng 1 W11419051 (Control) and 1 W11478525 (Control panel)
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Austin, TX 78741
Kevin
Job Details: 10/08/2021
"Arrived on site and inspected dryer and found no power showing. Confirmed incoming power at terminal block is good. Found no green led blinking on control board. Reset all connections on control and it is now powered on and dryer is running and heating. Took 1 picture, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Buda, TX 78610
Jacob
Job Details: 10/08/2021
Arrived onsite to replace parts previously ordered. Replaced all rear controls and module. Lights were working after replacement of the modules. Unit stayed powered on. Let customer know to keep an eye for any further power issues that may occur. No issues at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS07
Near San Marcos, TX 78666
Noah D
Job Details: 10/08/2021
"Arrived on site to inspect unit for not turning light on, upon inspection found the bulb broken off in socket, removed bulb and found no issue with socket. Customer must replace bulb and if light problem persists we will need to swap control for a short. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Austin, TX 78728
Scott
Job Details: 10/08/2021
Arrived on site for fridge leaking . Customer had water shut off . Turned valve on and it was leaking badly from the handle of supply valve . Tuned water off . Checked all connections on fridge . Couldnt find any evidence of any leaks with unit . Recommended to customer to have a plumber fix supply valve . Job complete
We serviced a
ELECTROLUX WASHER
Model EWFLS70JTS0
Near Round Rock, TX 78681
David
Job Details: 10/08/2021
"Arrived on site to diagnose washer that sometimes doesnt drain and leaks some. Found the source of the leak was the bellow on the door due to debris being stuck to it. Water trails were found going down the front, and I found a hair chunk stuck to the bellow. Checked unit for error codes and found a code for Too much soap. Ran a basic cycle and saw a lot of suds building. Removed cover and cleared out pressure hose. Advised customer on running affresh through unit to clean it, this will remove buildup. No further faults found, unit is running. Once cleaned unit should be working as designed.No further leaks found."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FVAXVL00
Near Georgetown, TX 78626
Cliff
Job Details: 10/08/2021
Arrived on site to diagnose a refrigerator that is not dispensing water. Found main control shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Austin, TX 78719
Jacob
Job Details: 10/08/2021
Arrived onsite for unit not cooling again. Looked at the unit and the compressor would not kick on. Found that the start device was bad once again. Reply he start device and unit started working. Also noticed that the fan motor in the freezer was not running. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near New Braunfels, TX 78132
Noah D
Job Details: 10/08/2021
"Arrived on site to inspect unit for not spinning normally and causing issues, upon inspection found the spray arm was not attached correctly causing the issue, reattached spray arm and tested unit. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/08/2021
Arrived on site for Heating Element Not Working - Dishwasher. Placed in diagnostics and got F7E1. Cleared error code. Found filter caked with food particles. Cleaned out filter. Customer is using pods with rinse aid inside pods. Ran through diagnostics and all cycles completed without issue. Showed customer that element was sizzling water after drain pump turned off. Recommended they use normal cycle with heated dry and high temp to get best performance to wash and dry dishes. Explained this was a very long cycle and could take up to 3 hours. No leaks detected. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Round Rock, TX 78664
Jimmy J.
Job Details: 10/08/2021
Arrived on site for Electric Dryer - Not Operating - No Power. Dryer would not power on. Tested voltage at the wall. L1 to neutral was only 9 volts. L2 to neutral was 120. Not getting the 240 to the dryer at the wall. Explained to customer they will need to contact an electrician to get the outlet or breaker or both repaired. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Austin, TX 78744
Jacob
Job Details: 10/08/2021
"Arrived onsite for ice maker and water dispenser not dispensing water or ice. Opened up the freezer side door to allow the door to unthaw. Took 5 minutes and the. The water started dispensing once again, cleared away the ice clog in the ice maker fill tube once again. Called tech line. Had me check temperatures in the freezer side and saw that it stayed around negative 1 and 2. Said to change the freezer temperature to plus 3, and if issue persists to replace the freezer door. Spoke with Austin got sr#7731946959. No issues at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM04
Near Austin, TX 78744
Kevin
Job Details: 10/08/2021
"Arrived on site and inspected refrigerator and found ice blocking evaporator drain, ice machine was leaking water because fill tube was not installed properly, apartment maintenance has already straightened this. Removed ice from evaporator drain and ensured icemaker is running properly by cycling it manually, job complete"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Austin, TX 78748
Jacob
Job Details: 10/08/2021
Arrived onsite for unit still not cooling. Looked at the unit and found that both thermistors where not reading correctly. Replaced both thermistors. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV
Near Cedar Park, TX 78613
David S
Job Details: 10/08/2021
Arrived onsite for refrigerator going though water filters. Inspected unit and work area. Spoke to customer and found out that they were using a water softener. Tested unit with there filter in and the water came out slowly(a trickle). Removed filter from unit and tested dispenser and found water flowing better. Which pit to the water softener causing damage to the filter. Spoke to customer and mentioned that whirlpool recommends not to use a filter with a water softener. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/08/2021
Arrived on site for bottom ice maker is not making cubes. water is just coming out and freezing in the bottom of the bin. Found blue funnel to ice maker completely frozen over causing water to pour over funnel and into freezer. Will return with valve once it arrives at parts along with ice maker. Both will be replaced after using steamer to steam away ice block. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Austin, TX 78731
Luis
Job Details: 10/08/2021
"Arrived on site. Diagnosed a defective left side fresh food door gasket,removed defective gasket replaced left side fresh food door gasket remolded gasket checked door seal good."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Dripping Springs, TX 78620
Robert
Job Details: 10/08/2021
Arrived on call for complaint of not starting or finish cycle. Ran diagnostics and got code f5e1 lid error. Will need lid latch to complete also recommend replacement of control. ; ordrng 1 W10810403 (Lid latch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78727
Scott
Job Details: 10/08/2021
"Arrived on site ,replaced control UI . Tested unit all display numbers on. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WFE525S0HS1
Near Manor, TX 78653
Matthew
Job Details: 10/08/2021
Arrived onsite for range bake function not operating. Upon inspection found failed wiring harness not providing power to element. Replaced main wire harness and tested. Tested at 350 degrees. Unit is now functioning properly. Also tested all cooktop burners and are functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78746
Luis
Job Details: 10/08/2021
"Arrived on site for led issues. Diagnosed 2 defective led modules,replaced upper left led module in freezer,replaced middle left led module in fresh food all leds working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Austin, TX 78731
Luis
Job Details: 10/08/2021
"Arrived on site for no ice and water. Found a frozen water tank diagnosed cold air leaking out between fan scroll and air tower,defrosted water tank added sealer between gap. Defrosted fill line to icemaker tested icemaker,icemaker passed and filled with water tested water dispenser unit working as designed ; used 1 212643 (Sealer) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Leander, TX 78641
Kayman
Job Details: 10/08/2021
Arrived onsite for dryer not operating. Upon inspection I confirmed the complaint. I found the terminal block was wired not quite correctly with the neutral screwed into the chassis. I corrected the lines and checked incoming voltage. I found that each line to ground showing incorrect incoming voltage under a load (see quick pic) I checked the element and fuses from the timer and all checked good. I advised the customer they would need a licensed electrician to come service the wall outlet and or home circuit. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS5
Near Georgetown, TX 78633
Jonathan
Job Details: 10/08/2021
"Arrived on site for dishwasher not rack falling down. Inspected unit and work area. Found tack welds broken from track. Will need to replace left track. Removed failed track and installed new. Tested rack operation. Performed diagnostics mode and monitored test cycle operation. All tested good, no water leaks detected during service.
We serviced a
GE WASHER
Model GTW485ASJ3WS
Near Austin, TX 78758
Scott
Job Details: 10/08/2021
"Arrived on site for washer leaking . Found valve dripping into tub . Replaced valve . Tested unit ,all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Round Rock, TX 78664
Jimmy J.
Job Details: 10/08/2021
Arrived on site for Not Heating - Electric Dryer. Tested voltage at the wall and dryer is getting 240. Ran dryer with door open and door switch held and I could see the heating element turning on. I removed the vent tube and water began pouring out of the tube once it was disconnected from the dryer. Showed customer what I found and showed them the water and huge ball of lint wedged inside the vent tube. Explained the dryer is working but the air cant escape anywhere due to the clogged vent tube. It heats up initially then cuts off because it gets too hot and the sensor turns the heat off. Gave customer dryer vent wizards number and explained they may need a different company to find the leak. Advised customer to get rid of the current vent tube due to it getting so saturated with water. Dryer working as designed. Job completed
We serviced a
KENMORE WASHER
Model 110.2002201
Near Georgetown, TX 78626
Cliff
Job Details: 10/08/2021
Arrived on site to diagnose a washer that is not cycling properly. Tested all parts and components and found no failures to unit at this time. Did not hot water turned off at wall. Advised customer that both hot and cold water needs to be on for washer to cycle properly. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Leander, TX 78641
Kayman
Job Details: 10/08/2021
Arrived onsite for dishwasher soap dispenser not opening. I checked the functions through diagnostics and the dispenser opened as designed as well as all other functions.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Dripping Springs, TX 78620
Robert
Job Details: 10/08/2021
Arrived on call for complaint of noise. Found belt and came damaged. Will need belt to complete ;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDM04
Near Salado, TX 76571
Tyler
Job Details: 10/08/2021
"Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival confirmed previously diagnosed symptoms. Installed new compressor, pan kit, drier, evap coil, I pulled vacuum and recharged system with 3.0 oz of refrigerant. Watched coil frost over. Psi levels evened at 0low/140high side. Found no signs of leaks. Informed customer to give unit 24 hrs. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, TX 78748
Leonardo
Job Details: 10/08/2021
"Arrived on site to test unit for not cleaning right, tested unit found bad inlet valve, replaced valve, tested unit now working as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Georgetown, TX 78633
Jonathan
Job Details: 10/08/2021
"Arrived n site for refrigerator not producing ice. Inspected unit and work area, found ice maker molding chipping. Measured temperature in ice housing and found within range. Performed diagnostics mode and checked ice maker error codes and found E2 . Tested ice maker motor on test 59 and found no response from ice maker. Measured voltage to ice maker and found 120 volts. Will need to replace ice maker.Removed failed ice maker and installed new. Tested ice maker harvest cycle and found motor responsive. Ran fill cycle. All tested good, no water leaks detected during service. Informed customer to allow 24 hours for unit to start producing ice."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Austin, TX 78717
David S
Job Details: 10/08/2021
"Arrived on site to install previous diagnosed parts. We gained access to thebgear case and replaced the gear case, slider, and clutch. We reassembled the unit and replaced the control. We ran a calibration cycle and then a diagnostic cycle. We found the unit working as designed. Job complete no water leaks detected"
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Austin, TX 78704
Jacob
Job Details: 10/08/2021
"Arrived onsite for unit taking longer than usual to wash in quick wash and the dispenser drawer is holding a little built of water in one of the detergent dispenser cups of the drawer. Put unit In diagnostics and all checked good. Did notice that the drain hose was deep in the stand pipe, causing the unit to drain very slow. Moved the drain hose up and heard better pressure from the drain pump.No other issues at this time. Job complete"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Round Rock, TX 78664
David S
Job Details: 10/08/2021
Arrived on site to Install previous diagnosed part. We gained access to the control and replaced it with new. We tested voltage to the unit and found the control sending proper voltage. I found the compressor pulling .9 amps. We gained access to the evaporator and found no frost pattern forming. I am ordering a sealed system repair. Needs to be first am. The office will reschedule when we have an eta on parts ; ordrng 1 W11507067 (Evaporator) and 1 Uvdryer (Uv dryer) and 1 W10750851 (Compressor) and 1 W11506635 (Access valve) and 1 Firstam (First am)
We serviced a
WHIRLPOOL WINE COOLER
Model WUW55X24HS01
Near Leander, TX 78641
Kayman
Job Details: 10/08/2021
Arrived onsite to install previously diagnosed parts. I installed the PCB and powered the unit on. I found the interior light not turning on when opening the door but would turn on from the control panel. I replaced the door switch and powered back on again. The unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Liberty Hill, TX 78642
Lou
Job Details: 10/08/2021
"Arrived on site to inspect washer noises. Upon further inspection, the customer provided a video of the noise which sounded like the slider popping against the rotor. I placed the unit in diagnostics showing no error codes. Tested slow and high speed agitation and could not duplicate the noise. I tilted the unit back and removed the rotor, stator & clutch and found gearcase oil on the rotor and on the slider. I advised the customer of my findings. Im ordering the gearcase, CNOTE-LSO PER CUSTOMER REQUEST and will return with all prescreened parts. Office to schedule return service due to the availability of parts. No water leaks observed during service. ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Austin, TX 78738
Luis
Job Details: 10/08/2021
"Arrived on site for no lights. Diagnosed 2 defective led modules,replaced upper left side freezer led,replaced lower left side fresh food led all leds working as designed"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Round Rock, TX 78664
David S
Job Details: 10/08/2021
"Arrived on site to install a new tub basket, washpate, filter, slide, lid latch, control, gearcase and lid. We disassemble the unit and installed the new parts. We put thebcontrol through a calibration and ran a diagnostic cycle. We found the new lid warped and not closing right. We are ordering another lid. We found the unit working as designed with the old lid. No water leaks detected. The office will reschedule.; ordrng 1 W11259006 (Lid)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Dripping Springs, TX 78620
Robert
Job Details: 10/08/2021
Arrived on call for complaint of not draining. Remove debris from pump.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Dripping Springs, TX 78620
Robert
Job Details: 10/08/2021
Arrived on call for complaint of not starting. Found the supply voltage low. No L1. Will need electricity corrected.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW2
Near Fort Hood, TX 76544
Al
Job Details: 10/08/2021
Arrived back on site due to customer discovering the seal hanging out from the door. I disassembled and corrected the issue. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Hutto, TX 78634
Cliff
Job Details: 10/08/2021
Arrived on site to replace icemaker for refrigerator. Replaced icemaker and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/08/2021
"Arrived on site for LEAKING OUT FROM THE BOTTOM OF THE UNIT--NOT EVERY SETTING BUT MOSTLY ON THE NORMAL SETTING >>>> <<< iTS NOT A LOT OF WATER AN APPEARS TO BE HAPPENING ON SPIN. Placed in diagnostics and found water dripping from bottom left front corner. Found washer was not level.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Liberty Hill, TX 78642
Lou
Job Details: 10/08/2021
"Arrived on site to inspect dishwasher tripping the breaker. Upon further inspection, the customer provided a copy of their purchase receipt for proof of warranty. I found that the unit power cord is not wired correctly at the junction box. Re-wired the harness and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Lakeway, TX 78738
Leonardo
Job Details: 10/08/2021
"Arrived on site to test unit for broken top rack, tested unit found rack adjusters broken, replaced rack adjusters, tested unit, unit now working properly,no leaks detected job complete"