"Arrived on site for unit tripping breaker. Upon arrival found breaker tripped, turn breaker back on. Allowed bro cycle to heat up to 400 degree. Unit heated, just fine, did not trip.The breaker. Ran bake cycle and allowed the unit to get up to 600 degrees. Unit stayed on without tripping the breaker after monitoring for twenty minutes. Customer, allowing unit to run 41 hour at five hundred degrees to do factory burn off. Customer will monitor and turn unit off after 1 hour burn off.Job completed"

"Arrived on site to install previously diagnosed parts on a refrigerator model ED5JHEXTQ00. inspected unit and work area. I replaced the compressor W10309994, dryer, WPW10143759, and access valve W11506635 and charged the unit up with 250 psi of nitrogen. I found pressures hold for 15 minutes. I vacuumed down the unit to -30 psi and pressures hold for another 10 minutes. I charged unit up with 5.0 ounces of R134a refrigerant and tested the unit. The unit began to cool and operate as designed with no leaks present during operation. Call complete."

"Arrived on site for unit making abnormal noise and not making ice. Upon arrival, ran diagnostics and found noise coming from recirculating pump. Replaced W11542867 pump. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

Arrived on sote with parts ordered. Removed shelves. Removed crisper support and end caps. Verified operarion. Call complete.

"Arrived on site to inspect refrigerator not cooling properly. Upon further inspection, the refrigerator was unplugged. I plugged the refrigerator in and verified fan and compressor operation. I placed the unit into diagnostic and tested components. I found all sensors and components operating fine. I let the refrigerator run for about 30 min and measured amp draw on the compressor and the compressor was drawing 1 amp. I gained access to the evaporator and found that there was only a very partial frost pattern. The refrigerator has a sealed system issue. I am ordering the compressor W11580057, evaporator W11546692. Access valve W11506635, and uv drier WPW10143759. And CNOTE 2HR Job. Office to schedule return service. No water leaks observed during service. ; ordrng 1 W11580057 (Compressor) and 1 W11546692 (Evaporator) and 1 W11506635 (Access valve) and 1 WPW10143759 (Uv drier) and 1 CNOTE (CNOTE 2HR)"

"Arrived on site to inspect oven not igniting. Upon further inspection, I placed the oven into diagnostics and observed no error codes. I checked the burner air shutters and found they were set correctly. I gained access to the controls and tested the valves for the bake and broil and found them to be measuring in spec. The customer explained that the oven igniters would not spark 50% of the time. Based on testing of various components and the problem being experienced, I replaced the spark module. I reassembled and tested the unit and it is working as designed. No gas leaks observed during service. W11162730"

"Dishwasher MODEL WDT751SAPZ1: Removed and replaced spray arms and dispenser assembly . Ran unit for about fifteen minutes with the outer door off. No leaks detected coming from dispenser assembly, or anywhere else. Unit is working as intended. No leaks at time of service. W11412300, w11579565,w11573766, w11627525"

"Arrived on site for unit not making ice. Upon arrival, customer stated unit made ice again after a day or two without any ice production. Proceeded to check ice maker and FC fan airflow and found all was good. FC temperature is also correct, however customer had both compartments to the coldest setting. Advised customer to drop both compartment temperatures to the recommended and monitor unit. Customer agreed. Unit is functioning as designed. No water leaks detected at this time . No parts needed"

"Arrived on site to test unit MVW6230HW0 for no power. Upon arrival found console unresponsive. Verified proper incoming voltage. Control was receiving power, however diagnostic LED was not flashing, indicating a failure in the low-voltage circuit preventing power delivery to the console. Replaced control (W11543994) and applied power. Unit powered on and all functions restored. Ran a calibration cycle successfully. Unit is now operating as designed, no leaks detected, job complete."

"Arrived on site to look at model MVWB750WQ1 for customer complaint of unit not completing cycles. Found multiple issues. Found suspension rods needed replacing, found hot water valve not activating, also found wash hub not engaging properly at times. Found no power getting to hot water valve when activated from control. Unit will need control, wash basket hub, and suspension rods. ; ordrng 1 W10247710 (Suspension) and 1 W10284166 (Control) and 1 W10820039 (Hub)"

"Arrived on site to diagnose dryer not starting. Verified proper voltage at the terminal block. Tested timer and found it giving incorrect readings. Replaced timer and re-tested unit, but the dryer still would not start. Determined the start switch is faulty. Ordering new start switch to complete the repair.; ordrng 1 WP3977456 (Push start switch) and 1 WP3406107 (Door switch)"

Arrived on site for icemaker not working. Upon arrival customer informed me he called into office earlier this morning and no longer need our services

"Arrived on site to test unit WFES3330RS0 for cooktop getting too hot when oven is in use. Upon arrival customer stated that when the oven operates, the cooktop frame becomes very hot and food tends to burn.Engaged a 350? bake cycle and monitored temperature. Unit reached 380? before stabilizing at 350?, cycling normally between 330?370?. Informed customer the temperature range is within design specification. Per customer request, calibrated oven -10?. Explained that elevated cooktop frame temperature is normal operation, as venting is located beneath the console and releases heat during baking cycle. Unit is operating as designed, no parts installed, job complete."

"Arrived on site to diagnose unit displaying error code F1E1. Verified the error and began testing components. Checked voltage at the terminal block and confirmed proper voltage supply. Inspected the motor and found it not operating correctly. Performed continuity and resistance checks, confirming the motor is faulty and needs replacement. All other wiring and connections are secure and in good condition. Ordering new motor to complete the repair. Rescheduled return visit for Tuesday; ordrng 1 W11234001 (Motor)"

"Arrived on site to replace console on dishwasher.Removed the old console and installed the new one. Also replaced the main control board as previously diagnosed. Once parts were installed, reassembled the unit and ran a full diagnostic cycle. Verified that all buttons on the console are responding properly and that the unit is operating as designed through all cycles. No error codes present. Unit tested good. Job complete."

"Arrived on site for washer not putting in enough water. Entered diagnostics and found no errors. Ran automatic test cycle and all components pass. Both hot and cold water entering properly, sensor responds properly. No failures found. Advised customer new machine is designed to use less water. Explained how that is all controlled by sensors now. Call complete"

"Arrived on site to diagnose microwave displaying F1E4 error code. Verified the error and confirmed it indicates a failure within the control board. Accessed the control area, removed the faulty board, and installed a new replacement control board. Reassembled the unit and tested operation by heating a cup of water. Unit powered on properly, all functions responded as designed, and the water heated to temperature. Unit is now operating as designed. Job complete."

"Arrived on site for icemachine making thin ice. Ran test and all component pass. Good frost pattern, Confirmed unit working properly but icemaking only last 6 min. Not enough time. Also the unit is not starting again after the cycle as normal. Will order new sensor and control. Had already left once i got questions answered. Office will call to schedule ; ordrng 1 W11126268 (Harness/ sensor) and 1 W11034363 (Control)"

Arrived on site to replace light bar. Replaced light bar test unit and unit test good job complete.

Arrived onsite for GI7FVCXXY00 and replaced the main control WPW10267646. Advised customer to observe for proper cooling. All else checks good. No leaks observed at time of service.

"Arrive on site for a dishwasher model WDP540HAMZ4 that is leaving dishes dirty after each cycle. Inspected unit and work area. The customer advised that the unit does finish and recirculate but that the dishes aren't fully cleaned off and they have food particles on their dishes. I checked the spray arms and found food debris clogging multiple openings on both arms. I tested the unit and found that the arms would not spin but would only spray out of the holes that weren't clogged. I removed the arms and cleaned them out. The customer showed me what she put in there, and I found spaghetti noodles and a pan caked with eggs that had been dried out. I did explain to the customer that as the dishwasher washes, it sucks up the water at the bottom of the dishwasher and that if they have a lot of food debris, it can recirculate through the recirculation pump and arms as it tries to recirculate the water. I did advise that the dishwasher will eventually drain most of the smaller debris out, but that if the customer was consistently bringing food back into the dishwasher, this issue could occur and clog their spray arms. The customer advised that her daughter is the one who does dishes and that sometimes she doesn't clean the dishes the way she's supposed to. I re-tested the unit after cleaning the spray arms, and I found the unit finish a complete diagnostic cycle as designed. Call complete. No parts were installed and no leaks were present during service."

"WRS315SDHM13 Arrived on site for a refrigerator with panel lights on . On arrival, l verified the lights I held down the reset button and fixed the issue. No parts used product works as it's designed no water leaks visible from main water supply."

"Arrived on site for a washing machine model WFW560CHW4 that is not unlocking. Inspected unit and work area. The customer advised that he was able to get the door unlocked after unplugging the machine but that he had another issue with a load going off balance and that it wouldn't unlock after he tried canceling it. He advised that he's been able to wash other loads since without an issue. However, he advised that when the washer spins, the dispenser drawer starts coming out. I checked the leveling and found the machine leaning forward. I adjusted the legs to create a slight lean towards the rear but tried to keep it as level as possible. I ran the unit through diagnostics and found no stored error codes. I ran the unit through a diagnostic cycle and found the unit working and operating as designed with no leaks present during service. Call complete. No parts were installed."

Arrived onsite for washmotor failure. WDT531HAPM0 f4E3. Repaired by replacing sump and motor. W11613570. Unit is now operating as designed. No leaks observed at time of service. All checks good. No signer available

"WFW5620HW0 Arrived on site for a washer not draining the water. On arrival, I ran diagnostic and found the drain pump was failing. I replaced the pump and cleaned the bellow due to dibri in it . I tested the washer product is working as its designed no water leaks visible from main water supply."

"WTW5105HW2 Arrived on site for a washer, not pushing water out. On arrival, the client stated there was an error code of F8E1 long drain. I ran diagnostic and found error code f8e1 and f3e2 pressure system. I noticed that after running a test, the water valves are failing, and not enough water is going into the washer, causing long drain. Also, control board with pressure system failing . I replaced the control board and the drawer that had the water valves. I calibrated and tested on the quick wash product is working as its designed with no water leaks visible from the main water supply."

Arrived on site for a refrigerator model WRS315SDHZ18 to install previously diagnosed parts. Inspected unit and work area. I replaced the valve W11645245 and ice door W11678839 and tested the machine. The unit began to work and operate as designed with no leaks present during service. Call complete.

"Arrived on site for gears grinding and not agitating. Found f7e5, ran automatic test cycle and confirmed noise while spinning. Inspected underneath and found gearcae is leaking oil. This has caused failure to actuator and damage to splutch and belt. Also found washplate is stuck and needs to be broken off so new wasplate and hub needed. Office called and it was deemed to expensive to repair. Advised customer warranty company will contact them in 2-3 business days. Call complete"

Arrived on site for a refrigerator model WRS325SDHZ08 that is not making ice. Inspected unit and work area. The customer advised that the innit just completely stopped making ice all of a sudden. I tested the motor and confirmed that the ice maker motor would not turn. I replaced the ice maker W11700250 and tested the unit. I found the unit began to work and operate as designed with no leak's present during operation. Call complete.

"MVW5435PW1 Arrived on site for a washer with error code F9E1. On arrival, I verified the error code further inspection I found the lower wireharness broken. I replaced the wireharness ,calibrated, then tested on quick wash product is working as its designed no water leaks visible from the main water supply."

"Arrived on site to diagnose KRMF706ESS06 refrigerator making noise. Customer described a grinding/clinking noise occurring 3-4 times daily, lasting several minutes. Removed excess tape from cabinet and power cord to rule out clicking. Tested fans with no abnormal noise detected. Identified slight vibration from suction line during compressor ramping. Relocated insulators, adjusted sealed system tubing pathing and contact points. Performed multiple compressor ramp tests; noise resolved. Customer will provide video if noise returns. NO WATER LEAKS OBSERVED DURING SERVICE."

"Arrived on site to apartment 473 for refrigerator WRS331SDHM08 to replace both left and right door. Replaced door LW10912313, door LW11026355, and nameplate W11223753. Unit is operating as designed. Job complete"

"Arrived on site to look at model WTW4855HW3 to replace control under S153EB. I replaced control, unable to test since unit was in storage garage. Part used w11607637"

"Arrived on site to follow up on oven WOED3030LS00 throwing F8E1 error for lower fan speed, also present when using top oven. Confirmed error. Removed old lower cooling fan and replaced after noticing blade was getting stuck due to shifted vent on top. Adjusted vent and installed new W11598119. First attempt was DOA blower with grinding blade from excessive side-to-side play. Second blower worked properly. Got oven to 325 with no issues. Repair completed."

"Arrived on site for dishwasher KDFE204KPS3 with complaint of grinding sound during operation at about :20 minute into wash. Upon arrival test, I began a normal cycle . Unit fills and begins washing correctly. I allowed unit to run to try and duplicate the noise. Found getting a brief sound when diverter changes position . I explained that I can replace diverter disk and cover to see if the sound is lower. Ordering diverter disk and cover. Office to reschedule ; ordrng 1 W11580016 (Diverter disk) and 1 W11743983 (Diverter cover)"

"Arrived on site at apartment 1236 to look at model WTW4816FW3 for customer complaint of drain pump running constantly. I replaced control under S153EB, unit tested good. Part used w11603810"

"Arrived on site at apartment 1222 to look at model WTW4655JW2 for customer complaint of unit running drain pump constantly. I found issue with the control, I replaced control under S153EB, unit tested good. Part used w11607637"

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11239857 belt and W11686050 motor. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived on site to look at model WED4720RW0 for customer complaint of unit bunching up sheets, and not capturing enough lint after towels cycle. Found no error codes, air flow tested good, ran full diagnostic test cycle, unit is working as designed."

"Arrived on site to inspect washer MVWB765FW3, not spinning out the clothing. After several attempts, I finally was able to get the unit into diagnostics showing error code F0E3-overload. I cleared the code and continued with testing. I found the unit not getting enough cold water, and during the agitation and spin cycles, the unit was loud and groaning. I tilted the unit back and found gearcase oil on the rotor, and all four sides panels. I removed the rotor and found more oil on the underside of the rotor, on the clutch, and slider. I tested the suspension and found when I pushed down on the tub assembly and then let go of it, It bounced up and towards the front left corner. I contacted the office to get authorization on the gearcase, clutch, slider, valve, and suspension rods replacements and they advised that it's not cost effective and to advise my customer that their extended warranty would contact them to discuss a resolution. I advised my customer and left the unit unplugged, and the water turned off for safety. No water leaks observed during service, job completed. ; O-emld tckt"

"Arrived on site for refrigerator needing w 11087201 heater and w 11686799 Fill tube. On arrival installed, both parts and tested ice maker and found it working as designed with no leaks call complete."

Model WRSF5536RZ00: Removed and replaced ice bin assembly WPW10649473. Filled ice bin with ice and tested cube and crushed modes. Both are dispensing properly. Unit is working as intended. No leaks at time of service.

"Arrived on site to inspect range oven WFG320M0BS3 not keeping temps. Upon further inspection, I tested the unit on bake at 350 degrees, and using my multimeter, I placed the thermalcoupler in the middle of the center rack and tested temps on Bake at 350 degrees. While testing, I found my multimeter reading 439 degrees, and the control display only showed 210 degrees. I placed the unit in diagnostics and checked the temp reading, and the control was showing the temp to be 427 degrees. I stopped testing and pulled the unit out onto my floor protector and gained access to the control and sensor. I tested the sensor and found it out of range. With the unit over heating, I removed and replaced the main control and sensor and retested. The preheat temp was 417 degrees with a peak of 421. The average temp is 359 degrees. Unit is operating as designed and no gas leaks detected during service, job completed. W11126814, WPW10181986"

"Arrived on site to inspect the washer MVW7232HW0 not getting any water. Upon further inspection, I placed the unit in diagnostics showing error codes F7E4-basket re-engagement failure and F7E9-locked rotor. I cleared the codes and continued with testing. While testing, I found dry gearcase oil mixed with water stains on the floor to the right and left of the unit. When the unit got to the agitation test, it began to make a loud grumbling noise, and the whole unit began to shake. I stopped testing and tilted the unit back to find a large amount of gearcase oil mixed with water stains on the rotor, drain pump, and all four sides panels. I attempted to remove the rotor and found it seized to the gearcase and stator. I attempted to remove the washplate, and it is seized to the gearcase spindle. I advised the customer of my findings and will have to get authorization before I can perform any repairs. I am ordering the gearcase, clutch, slider, rotor, stator, washplate, tub, spanner nut, and basket, and CNOTE-AUTHORIZATION FOR ALL PARTS ORDERED. I advised my customer that someone would contact them soon to either reschedule for repairs or discuss a resolution. Unit was left unplugged, and the water turned off at the wall. ; ordrng 1 W10902814 (Washplate) and 1 W11178227 (Basket) and 1 W11551646 (Spanner nut) and 1 W11219115 (Tub) and 1 W11568797 (Drain filter) and 1 W11449841 (Gearcase) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor)"

"Arrived on site to inspect washer WTW8127LW0 lid locked and drain pump won't turn off. I placed the unit in diagnostics showing error code F3E2-pressure sensor fault and F9E1-long drain. Cleared the codes, and the drain pump came on, and I could not get it to turn off. I tilted the unit back and inspected the components underneath. No gearcase oil or any other issues found. Based on the F3E2 error code, I removed and replaced the main control and calibrated the unit. I retested the unit in diagnostics, and it is operating as designed. No water leaks observed during service, job completed. W11510463"

"Arrived on site to look at model WFW4720RW0 found no error codes, ran full diagnostic test cycle, unit tested good and is working as designed. Customer is not happy with certain cycles, but i assured her they are working as designed."

"Arrived on site to inspect range WFG320M0MS0 gas odors. Upon further inspection, the customer advised that periodically, when they walk past the range, they can smell gas. Using mymgas leak sniffer, I checked all of the cooktop burners, valves, the oven burner, and regulator from the front of the unit and found no signs of a leak. To test my sniffer, I turned the front left cooktop burner on gas only, and the sniffer began to detect gas. I recalibrated the sniffer and pulled the unit out to gain access to the gas line connections at the back of the unit. I tested all connections on the unit and then tested the gas line coming out of the wall and the gas line from the wall to the regulator and found no signs of a gas leak. Using my liquid leak detector, I tested all of the connections and found a small leak where the yellow gas line connects to the regulator (photo). Using the yellow tephlon gas tape, I placed some only on the threads on the regulator and reconnected the gas line to the regulator, tested with a liquid leak detector, and found no further leaks. I advised the customer of my findings and repairs. I contacted techline and spoke to Kurt and advised of the complaint and my findings and repairs. Kurt provided a text to my phone, and I sent him photos of the leak and the repair made. Kurt provided Case #21355068. I attempted to call Safety to report my findings, and they did not answer. I will attempt to call again on the next business day. Unit is operating as designed, and no gas leaks detected at the end of service, job completed."

Arrived on site for a refrigerator model WRS321SDHZ08 that is not making ice. Inspected unit and work area. The customer advised that the innit just completely stopped making ice all of a sudden. I tested the motor and confirmed that the ice maker motor would not turn. I replaced the ice maker W11700250 and tested the unit. I found the unit began to work and operate as designed with no leak's present during operation. Call complete.

"Arrived on site to inspect cooktop KCGS550ESS06 burners not igniting properly. Upon further inspection, I tested all of the burners and found the middle burner flames did not go all the way around the burner head. I attempted to clean the burner head and retested and got the same results. I checked the orifices and they are clean. I am ordering the burner head and orifice holder and scheduled return service for 10/31/25. No gas leaks were detected during service. RETURNING TECH TO REPLACE THE ORIFICE HOLDER AND TRANSFER ORIFICES FROM OLD TO NEW HOLDER AND REPLACE THE BURNER HEAD.; ordrng 1 W10836409 (Middle burner head) and 1 W10625853 (Middle orifice holder)"

"Arrived on site for refrigerator needing sealed system repair. On arrival reconfirmed issue and installed w10805418 discharge, w11506635 access valve, wpw10133759 uv dryer, & w10233960 compressor. Pulled vac and recharged system with 4.5oz of r134a. Found unit working as designed and instructed customer to give u it 24hrs to sta like temps. Call complete"

Arrived on site to diagnose electric range WFE550S0HZ2 with F6E1 error for over temp. Tested unit and confirmed sensor reading correctly in diagnostics. Found broil element very hot despite no use in over a week. Checked and identified failed relay on control causing power bleed into broil element. Replaced control W11528249 and confirmed all voltage readings working as designed. Element is no longer hot to the touch.

"Arrived on site (Unit 5107) to test unit WED560LHW2 for no power. Upon arrival customer stated unit does have power but requires multiple cycles to dry clothes.Ran a timed dry cycle on high heat and monitored temperatures with a thermocouple, found unit cycling between 170?190?, within normal operating range. Performed a vent test and results indicated restricted airflow. Advised maintenance to have the vents professionally cleaned to restore proper airflow and drying performance. No one on site for signature. Unit is operating as designed, no parts installed, job complete."

Arrived on site to test unit for unit not heating. Test unit and found opened thermal fuse. Replaced thermal fuse test unit and unit test good job complete.

"Arrived on site for upper rack, getting stuck on dishwasher when it was opened. On arrival confirmed issue and found upper rack seal. It was too tied against mount, causing dishwasher to it. Pull the back tub when the rack was pulled out. Adjusted, seal and found unit no longer making noise or track getting stuck call complete"

"Arrived on site for refrigerator not making ice. On arrival, I confirmed failure and found w 11700250 ice maker had broken internally in the motor then, after replacing ice maker, I found unit working as designed with no leaks call complete."

"Arrived on site for washer stuck in drain loop. On arrival, confirmed, failure and found control board pressure switch had failed. And after replacing w11603810 found control, working as designed would no leaks call complete. Unable to sign"

"Arrived on site for washer not finishing cycle. Customer said it last 1 cycle then stopped working. It doesn't go past wash. Found f5e3, f5e2, f7e1. Test mode dod not go pass locking. Confirmed at control the lock solenoid was good. Switch side was open with no change when door is opened. Followed back to connection behind washer. Wiring is good switch side still reads open. Will need 2 man cause dryer has to come off. Office will call to schedule. ; ordrng 1 2man (2man)"

Arrived on site with parts ordered for washer. Replaced capacitor. Recalibrated and ran automatic test cycle. Unit is not working as designed. Call complete

"Dishwasher MDB8959SBB2 verified. Unit was leaking. Removed front panel, ran unit, and noticed water running over the front lip of the tub and dripping down the front and side of the door hinge. Dishwasher had too much water inside, causing overflow over the tub lip. Replaced control board , user interface panel and water valve . Same overfilling issue persists. Ordered float assembly float switch , and lower spray arm. Unit leaks while washing advice. Customer not to use unit until it is fixed and leak issues resolved.; ordrng 1 W10497235 (Door seal) and 1 W10195036 (Float) and 1 W10195039 (Switch) and 1 W10330588 (Lower wash arm)"

"Arrived on site for no ice. Removed ice bin,ran diagnostic icemaker not fully rotating stops mid cycle and reads 'bf' once at home position ran fill failed frozen water line. Ordering ui,ui will need to come from manufacture with the updated firmware for fill tube freezing,on return visit will replace ui,icemaker and fill tube heater. ; ordrng 1 W11404238 (Ui control)"

"Arrived on site. Removed upper cover found screw to left side hinge raised and about to snap,removed extension screw not screwing further down into hinge diagnosed a defective hinge,replaced freezer door hinge assembly reassembled tested door operation good. Removed evaporator cover thick slab of ice on middle section defrosted evaporator replaced parts prev tech order per tech support powered unit on checked air flow to fresh food section good. W11673500,w11618271,w11267070,w117522963,w11629268; used 1 W11673500 (Hinge) from stock"

"Refrigerator WRS315SDHZ18. Verified ice buildup around fan and ice dripping on shelves. Removed excess ice, installed fill tube extension wpw10496649 with zip tie. Tested ice maker: filled and did not leak. Unit working as intended. No leaks at time of service."

"Arrived on site for no ice and noise issue. At time of visit ice bin full,ran diagnostic no errors on icemaker,ran harvest test passed ran fill passed ran evaporator fan test freezer fan motor making high pitched noise and sputtering, replaced defective fan motor assembly. W11452196"

"WTW5057LW1. Customers stated unit was making a loud clanking, ticking, clunk-type noise. Tilted washer back, removed belt cover, and checked belt W11239857, motor, and splutch kit W10721967. Everything was tight and not loose; reinstalled belt cover. Ran unit loaded with several towels, ensuring they were saturated. No unusual noise during agitation. Put unit into drain and spin; allowed to run and ramp up to max spin speed. No unusual noise; could not duplicate issue from customer complaint. Advised customer to wash normally and, if noise returns, note load type, amount of clothes, and wash cycle setting. No leaks at time of service."

"WRF767SDHZ004. Customers stated that the refrigerator was not cooling and the freezer seemed okay. Verified that the refrigerator was at room temperature, ran diagnostics. Thermostats checked fine, baffle door opened and closed fine, freezer evaporator fan would not come on. Removed panel for control board, found a wire connector was not connected into control board. Plugged connector back into control board and freezer evaporator fan fired up and ramped up to speed. Advised customers to give refrigerator 24 hours to reach temperature; unit functioning properly. NO WATER LEAKS OBSERVED DURING SERVICE."

"JFFCC72EHL03. Customers stated that water from the dispenser was coming out slowly. Verified slow water rate, removed water filter, and testedwater flowed at normal rate. Reinstalled water filter (WPW10143759) and showed customer that pressure was slowed due to plugged filter. Removed filter again and demonstrated normal flow rate. Customer had replacement filter (WPW10534030) and installed it. Unit is working properly with normal water flow. No, leaks detected at time of service."

Arrived onsite unit 440 model WFW560CHW4 and tested unit. No error codes. Symtpom of not spinning out clothes. Ran drain and spin and tested 12 and reached proper rpm high speed spin. Left note for tenant offering to explain findings by phone. No parts. In event of repeat service request send 2 techs to unstack and a main control.

"Arrived on site. Replaced the evaporator,compressor and drier vacuumed system down unit kept vacuum recharged system ran compressor test good frost formation on evaporator plate. Reassembled unit ran diagnostic pump making loud noise replaced recirculating pump and bin thermistor."

Arrived onsite KCGS356ESS05 for middle burner head replacement part number W10811599. Replaced part and cleaned simmer orifice. Unit is now operating as designed. Advised customer on repair.

RECOMMENDED NOTE:JMW2430LL04. Verified F2E1 fault code due to stuck key. Removed and replaced user interface panel w11598173. Tested unit; functions properly and works as designed.

"Arrived on site for water leaking. Found obstruction in drain that caused drain to freeze over,cleared obstruction defrosted drain ran water through drain water draining correctly."

"Arrived on site for water dripping from dispenser. Tested water dispenser multiple times found no leaks or dripping tested ice dispenser no issues,did let tenant know due to manufacture design dispenser tube sits lower then plastic housing and water can accumulate on plastic insert and drip down also due to design gravity on tube can drip ."

"WRF767SDHZ01 Arrived on site for a refrigerator, not making ice in the top icemaker. On arrival, I checked the temperature in the FC, and it was -4 and the RC was 38. I tested the icemaker part is working, I tested the water valves, and no water was going in the icemaker even after having the doors open for minutes. When removing the top cover I noticed water was leaking from the water housing. I'm ordering housing, water reservoir, and water valves. Returning parts will be needed office please reschedule the client as soon as parts arrive. No water leaks visible from main water supply. ; ordrng 1 W10702033 (Reservoir) and 1 W11194438 (Housing) and 1 W11430645 (Water valve)"

Arrived onsite for WRSF5536RW00 to make more adjustments to handle level and to lubricate the right door hinge which seemed louder on opening than before leveling at last service. Provided design explanation on leveling system and used food grade synthetic grease wp532638 to quiet the hinge and the gasket. ; used 1 Wp542638 (Food grade grease) from stock

Arrived onsite for previous issue. Customer showed a video of what is occurring and it is the leds will all lights up and start button will flash as if it's starting a cycle. I checked errors and found a F2E1 present which isn't even listed for this unit. Polarity is good. I replaced the control and unit is operating as designed. Call com0lete. No leaks. Installed W11683481 CNTRL-ELEC.

Arrived on site for washer making noises. Upon arrival ran diagnostics found no error codes at this time. Ran test cycle twice could not duplicate issue at this time. Customer will monitor and capture video if noise occurs again. No leaks present at this time job completed

"Arrived on site to replace previously diagnosed part. Upon arrival replaced console (W11771770) and ran a calibration cycle successfully. Advised customer to connect unit to wifi. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to diagnose oven WOS51EC0HS20 with panel issues. Customer demonstrated that the center screen section of the UI was completely unresponsive, though the unit was controllable via app. Power cycled the unit and retested; screen remained unresponsive. Ordered new console to resolve. Office to schedule return when part arrives. ; ordrng 1 W11600370 (Console)"

"Arrived on site to test unit WDT751SAPZ1 for reported leaky tub. Upon arrival inspected unit and confirmed evidence of a water leak originating from the rear left bottom corner seam (see attached images). Removed and replaced tub (W11409866), then reassembled unit and verified all connections were secured. Ran a full diagnostic test cycle with all components properly engaging. Performed an additional extended cycle while inspecting all seams and potential leak points, no leaks detected. Unit is now operating as designed. No one on site for signature, job complete."

"WFES3530RS0 Arrived on site for a range turning off when using the oven. On arrival, I verified the issue range tripping breaker. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw only oven on it was 14.67 with all burners on high and oven on it was 41.97. I rewired the ground wire back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity, and voltage readings were correct. The product works as it's designed with no parts used. I recommend the client to contact the gfci breaker company for information on the correct gfci breaker for the range. also recommend contacting the home builder to replace the gfci breaker. Calling whirlpool safety case#21324020"

"Arrived on WTW4855HW3 continuously draining. I verified a F3E1 pressure sensor failure is present and per pointer S153EB I replaced the W11607637 CONTROL. Unit now operates as designed, and no leaks are present. Call complete. Customer not onsite for signature."

Arrived on site for unit off balance. Inspected unit found front right leg keeps loosing on its own. Homeowners explained to me after several visits we have leveled unit and worked fine for awhile. However over time it would happen again and they would have to put a shim under it. Ordering new feet office to reschedule ; ordrng 1 W11213957 (Feet)

Arrived onsite for WRF535SWHZ12 door not shutting correctly. Upon arrival I tested the door multiple times and found the unit to shut fully. Door is closing as designed and i explained to maintenance the left door will have to be pushed as the mullion will not close itself. No issues. Call complete. No parts isntalled.

Arrived on WDT730HAMZ1 for no power. Confirmed no power present. I checked the plug underneath and found it sitting loose inside socket. I 0lugged the unit in all the way and unit is operating as designed with no leaks present. Call complete. No parts installed.

Arrived on site for ice bin cracked. Upon arrival inspected ice bin found ice bin had a crack in it. Replaced ice bin and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on MVW5435PW1 for previously diagnosed parts. I replaced the capacitor and tested the unit. Unit is now operating as designed and no leaks sighted. I advised customer to not use powder detergent and use liquid as the powder is more harsh and can lead to buildup around the gearcase. Call complete installed W11395618 Capacitor.

Arrived on site for unit not cooling both cabinets. Inspected unit found compressor extremely hot and running. No sign of any frost on evaporator. Unit will need a sealed system repair. Ordering parts for sealed system repair. Office to reschedule please allow return tech 2hrs for repair ; ordrng 1 W11506635 (Access valve) and 1 WPW10143759 (Uv drier) and 1 W11580057 (Compressor) and 1 W11546692 (Evaporator) and 1 W11678305 (Pre cooler)

Arrived on WDF332PAMS not starting. I found the start button unresponsive indicating a control failure. I replaced the W11683481 CONTROL and tested unit. Unit now operates as designed and no leaks sighted. Call complete.

Arrived on WRS335SDHM07 refrigerator making noise. Customer stated when pushing on the bottom the noise stops and it's always intermittent. Customer showed a video and it sounds to be from compressor vibration. I found the rollers in the lowest position. I adjusted the rollers and when compressor kicked on i didn't hear any unusual noises. Unit sounds as designed during time of service. No leaks. Call complete. No parts installed.

"Arrived on site to inspect washer not powering on. Upon further inspection, we removed the stacked dryer and gained access to the inside of the washer. Tested incoming voltage and found that the washer was receiving proper incoming voltage but there was no led lit on the control. The control had failed internally. Replaced the control and reassembled and tested the washer. The washer is now operating as designed. No water leaks observed during service. W11549931"

Arrived on site to install previously diagnosed and ordered part. Removed and replaced the top panel. Washer is now back to factory specs. No water leaks observed during service. WPW10208373. No one on site to sign

Arrived on site for washer having g water issues . Found unit is stuck in drain mode . Ran diagnostics got pressure sensor error. Washer falls within service pointer range . Replaced control W11607637. Ran calibration and test wash. All checking normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete

"Arrived on site for washer not draining . Found drain pump has failed . Also found gearcase is leaking and oil is coating every thing underneath. Replaced gearcase , agitator, splutch, actuator, belt ,hub nut,drain pump. Ran calibration and test wash. All checking normal. No water leaks detected at time of service. Job complete"

Arrived on site to inspect dryer not staying on for more than 10 minutes. Upon further inspection I measure incoming voltage and measured L1 to N 120VAC. L2 to N 118 VAC. L1 to L2 6VAC. I gained access to the inside of the dryer and tested the motor and found it was receiving proper voltage. I replaced the motor ad wheel and found that the new motor was not operating even with proper voltage. I tested the motor and found that the new motor was defective. I informed the customer that I will need to order a motor and also informed them of the electrical issue. I am ordering the motor. Office to schedule return service. 279827; ordrng 1 279827 (Motor)

Arrived on site for dryer WGD4850HW2 with issue of takes too long to dry. Ran vent test and passed test. Ran normal cycle and confirmed no heat. Disassembled units to inspect components. Sensor and igniter are good. Found thermostat at rear of unit is OL. Ordering thermostat. Office to reschedule ; ordrng 1 WP3387134 (Thermostat)

"Arrived on. Site for long dry times . Ran temp checks, unit is getting up to 155 but taking long time to drop down to cycle back on . Ran air flow meter check and indicated air flow restriction. Checked out side vent and pulled some lint clogging vent . Advised to have vents cleaned . Job complete"

"Arrived on site for refrigerator WRS315SDHZ17 with issues of makes loud noise from freezer and temperature issues. Upon arrival, inspected unit. Found improper frost pattern and leaking water from fill tube. Uploaded pictures to SD. Need to order sealed system repair as well as fill tube extension kit. Ordering tube kit per Technical Service Pointer #: W11750800, 2 hour weigh, compressor, access valve and uv drier. Office to reschedule ; ordrng 1 W11750811 (Tube kit) and 1 W11580057 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 2hourweigh (2 hour weigh)"

Arrived on site for unit not working at the ui light stays on and oven doesn't turn on. Did a power cycle for 5 minutes. Turned power back on and was able to start oven but only once tried multiple times after turning on the first time but ligh never turns off. Unit will need a new ui ordering part office to reschedule ; ordrng 1 W11394661 (Ui)

"Arrived on MVW4505MW2 not draining or spinning. When testing unit i found it to drain and spin. Customer stated when washing blankets, towels, and bath robes the unit wouldn't do it. I explained to the customer that it is due to a weight/unbalanced load issue. I showed customer the error codes and only one came up was a overload error. Customer is unhappy with unit as it cannot wash what she wants. I gave customer whirlpool customer service number to dispute it with them. Call complete. No leaks. Unit operates as it is designed."

"Arrived on site to inspect washer not draining and not starting a cycle. Upon further inspection, I placed the washer into diagnostics and observed error code F9E1. I gained access to the underside of the washer and found that the bottom portion of the drain pump had fallen off and caused the drain pump wire to break. I replaced the broken wire and replaced the drain pump cover. I installed the harness clip to prevent strain on the harness. I reassembled and tested the washer. The washer is now operating as designed. No water leaks observed during service. W11399437 W11755726"