Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8729 customer reviews

Map of Austin, TX

Refrigerator Repair




Review of Appliance Express

Great job!


Map of Leander, TX

In home service




Review of Appliance Express

A washer issue that needed parts changed and time was spent letting me know exactly what was getting done.


Map of Smithville, TX

Awesome




Review of Appliance Express


Map of Georgetown, TX

Good experience!




Review of Appliance Express


Map of Copperas Cove, TX

Dryer Repair




Review of Appliance Express

knowledgeable & timely , very professional explained his work and the repairs he made


Map of Austin, TX

Great service. Explained what was wrong.




Review of Appliance Express


Map of Austin, TX

Great experience




Review of Appliance Express

Called on a Monday to report problem. Even with the pandemic, they were able to schedule a repair for 3 days later. Repairman came, fixed, and left. Dryer working fine now.


Map of Austin, TX

The Best




Review of Appliance Express

All of the 5 Star ratings for these folks actually understate how good they really are. You can TRUST them!


Map of Liberty Hill, TX

Excellent service




Review of Appliance Express


Map of Taylor, TX

Great service




Review of Appliance Express

A 10!


Quick, friendly service




Review of Appliance Express


Professionally and knowledgeable




Review of Appliance Express


Very friendly and professional




Review of Appliance Express


Great service




Review of Appliance Express


Great service, tech was courteous and thorough




Review of Appliance Express


Diligent, Thorough and Personable Service




Review of Appliance Express

David, was very personable yet very professional in researching the problem and finding resolution to the cause of our 17 y.o. GE fridge not cooling properly. He was persistent in finding the wiring map to the unit and testing out all the various parts. Turned out the root of the problem was the main control board - it was no longer communicating to the defroster, which created a wall of ice, restricting air flow. He came prepared by already having parts on hand which was a value-add in bringing the unit back to functioning properly and good as new. This is the 2nd time calling on Appliance Express. The first time was for our dryer - we were satisfied with the service provided then thus called this second time. Appliance Express is our vendor of choice going forward.


great review




Review of Appliance Express

Did an excellent job


Excellent service




Review of Appliance Express

Great employee


quick, knowledgeable and painless




Review of Appliance Express


Great Service




Review of Appliance Express


Timely and complete




Review of Appliance Express

Clean, with masks and shoe covers


Good staff, excellent work




Review of Appliance Express

We have been very pleased with our experience with Appliance Express. We first used them last summer, just to order some replacement parts for our dishwasher. Our most recent experience was to fix problems with our washing machine. The office staff are courteous and helpful, and the service technicians are knowledgeable, timely, and informative. We just couldn't ask for any better than we have received!


Very courteous!




Review of Appliance Express

Service men were extremely polite and helpful


GREAT SERVICE




Review of Appliance Express

David was very helpful and friendly. He explained many things that are not listed in the User Manual and gave advice on what to do and expect in the future. Beside testing the unit he corrected an installation problem. If needed I would ask for him to be the tech that visits my home. Thanks very much David!!! Since it was a Warranty Service I wasn't charged but the quoted service fee seems a little high for people living on Social Security. Maybe consider a Senior Citizens discount.


good service.




Review of Appliance Express

I still haven't gotten a receipt.


Kevin Bell Repair of Whirlpool Cooktop




Review of Appliance Express

Your service was top notch with respect to setting up the appointment, the fact that the technician arrived on time and in full safety gear, mask, booties, gloves, and his time efficient and expert repair. There were was little or no diagnosis involved since I related that we had a power outage, electricians had been here to repair wiring to under and over counter lights,and confirm that there was power to the stovetop. I was aghast at the bill for an approximate 40 minute repair, one wire and a new igniter. The labor charge was &179.99 Compared to a service charge of $50 And $144 labor charge for a journeyman electrician and $97.50 for an apprentice for 1.50 hours work each. They also purchased a photo cell and installed it for outdoor lighting during the 1.5 hours. They had already diagnosed the problem when your technician arrived. . While your representative explained the fee clearly and with great attitude, I still feel gouged.


Fantastic Service




Review of Appliance Express

Wore mask and shoe covers. Great job making me feel secure as a senior. Tyler was kind, caring and very professional.


Jim




Review of Appliance Express

Service was on time and efficient!


Outstanding Service from Lou at Appliance Express




Review of Appliance Express

Lou and his assistant (Cayman) where very professional helpful in the repair of the washer.


Great Service




Review of Appliance Express


Cordell Harp




Review of Appliance Express


It's Fixed




Review of Appliance Express

The ovens were setting the time b themselves. Applicance express fixed them and did the necessary replacement, all while wearing a mask, gloves and keeping us safe


Washer Repair




Review of Appliance Express

Very prompt - had their own mask and gloves and booties. Were able to fix problem and gave great suggestions (washer cleaning product)


Great Service




Review of Appliance Express

On time. Courteous, professional. If I would have read the user manual more carefully I could have solved the problem myself!


SSR




Review of Appliance Express


Jess




Review of Appliance Express

Very pleased came asap fix everything was a awesome company and the man even said hi to my one hundred year old grandfather


Dryer repair




Review of Appliance Express

One doesn't expect that you're going to need your two month old dryer to be repaired. But, we did. The tech was on time, courteous, and efficient. I would definitely utilize Appliance Express again.


Excellent service




Review of Appliance Express

Excellent service! Noah, our service technician, arrived promptly as scheduled; evaluated the problem and corrected the problem and explained what the problem was.


Thanks for the help!




Review of Appliance Express


McG




Review of Appliance Express

Great service , quick and precise.


Solved my problem quickly and efficiently




Review of Appliance Express


Knowledgeable




Review of Appliance Express


fast and efficient




Review of Appliance Express

He came on time, was able to evaluate the problem quickly and fix it. I still don't know if what he did alleviated the problem. I need ice cream to test it and I don't have it now.


Amazing Service




Review of Appliance Express

Professional, fast, efficient, on time, washer works, and I'm happy!


great service




Review of Appliance Express


Excellent Service




Review of Appliance Express

Mr. Morales had the needed replacement part and completed the repair promptly in a single visit. He also provided advice on an issue that was very helpful.


Just didn't care




Review of Appliance Express

Repair was totally unacceptable and not representative of appliance express experience in the past.


Dryer Repair




Review of Appliance Express

Robert was outstanding! One time and quickly resolved the problem. Thanks Robert!


Great Service




Review of Appliance Express

I am normally leery of purchasing extra warranty coverage on items but this one paid for itself and customer service, tech and time to get out was great.


These guys are so professional




Review of Appliance Express

Every repair person that has been to our home is just ultra professional and helpful.


Refrigerator/freezer not cooling




Review of Appliance Express

My refrigerator quit cooling and a lot of food was is question. I called Appliance Express early on a Monday AM and Paul and Emon were on site withing 4 hours. Fortunately, my problem was a common issue that he even had the part on his truck and was able to have me up and running successfully within 4 hours. In light of Covid -19, they had their masks and gloves on at all time. They are great.


Excellent Service




Review of Appliance Express


Great Service-Well pleased!




Review of Appliance Express

Resolved problem & so happy he had part on truck that was needed to fix broken refrigerator. Only 1 trip needed to resolve the problem.


Good dignosis of problem and excellent results.




Review of Appliance Express

We had a new refrigerator that was not cooling properly. The repairman arrived at the anticipated tme, was able to properly diagnose the problem very quickly and finished the job in a short amount of time. We are very pleased with the performance of the machine and the excellent results we received.


Fixed our Kitchen Aid Fridge




Review of Appliance Express

Service provider was able to diagnose our problem and had the necessary parts to fix it with just the one service call.


EXCELLENT!!




Review of Appliance Express

VERY GOOD TECHNICIAN WHO UNDERSTOOD OUR PROBLEM AND BEGAN IMMEDIATELY TO CORRECT IT. DEFINITELY WILL CALL APPLIANCE EXPRESS IN THE FUTURE


Great service




Review of Appliance Express


Great technician!




Review of Appliance Express

Brandon is an excellent, competent technician.


Great Service




Review of Appliance Express

Service was great!


Great service.




Review of Appliance Express

Kevin could not have been better. Totally satisfied.


Great




Review of Appliance Express

Top notch. Called before and after


Stackable was her/dryer switch




Review of Appliance Express

Was impressed with the first person who took our call. We registered our unit and they found it immediately. A technician was scheduled within 4 days out. I received a text confirmation. The day of I received an update on Robert’s ETA and he arrived on time. He was professional and inefficient. Overall I was very impressed with their actions backing up their warranty.


icemaker




Review of Appliance Express


Bravo! Excellent, Prompt Service




Review of Appliance Express

Whirlpool Ice Maker stopped making ice. Called Appliance Express and schedule service call. Technician arrived on time, very professional and polite. Diagnosed the problem, had the part on his truck and job was completed in about 45 minutes. Second time we have used Appliance Express and will do so again in a heart beat. Thank you!


Great service!




Review of Appliance Express

Great service! Helpful, knowledgeable, patient and very reasonably priced.


Don




Review of Appliance Express


Very Well Done




Review of Appliance Express

Very Knowlegable


Outstanding service on our Freezer




Review of Appliance Express

Service Tech Alvin was outstanding in every respect - Courteous, professional and highly competent


Fixed problem a week after it should have been fixed the first time by previous tech.




Review of Appliance Express

Chase did an excellent job.


Bait and Switch Pricing & 3 Different Techs Over 4 Weeks




Review of Appliance Express

Appliance Express sent 3 different service technicians over 4 weeks for the same problem. Kevin (1st rep) replaced fuse but didn't run a comprehensive diagnostic. Fuse failed the next day. Brandon (2nd tech) said he knew what needed replacement, but the Office didn't put any parts in his truck. Brandon quoted "around $260 parts and labor." Richard (3rd tech) ran diagnostics, replaced fuse and fan, BUT HE CHARGED $366!! $100 more than Brandon said for exactly the same repair. And Richard NEVER GAVE ME AN INVOICE! Very poor service and extremely disappointing customer experience.


pricey,but great service




Review of Appliance Express


Great service




Review of Appliance Express

Communication was great easy to setup service


Fridge Area not cooling




Review of Appliance Express

Problem was fixed as far as I can tell. It took a week for someone to service. I don't have a 2nd fridge. Spending $2K for a fridge I would expect it to be more reliable. On had this unit for 3 years.


Mrs. Williams




Review of Appliance Express


Quick service




Review of Appliance Express

Quick service and explained how to unlock


Very competent




Review of Appliance Express

Scott and his helper were very efficient and thorough. And very careful during this pandemic. Just wish I knew if I should have replaced my range instead of repairing it since it was so expensive. Thanks, I will definitely call you in the future should Ineed a repair service.


Great Service




Review of Appliance Express


Requested Survey




Review of Appliance Express

Technician was very knowledgeable about dishwasher being serviced. He provided good insight and recommendations for usage. Price for service fee & labor seemed high.


Very professional service




Review of Appliance Express

Jacob called in route and showed up on time. He was kind and professional. He dignosed the issue, repaired and replaced the ice maker. Well done!


Oven




Review of Appliance Express

He replaced the ignitor. Shortly after he left, I made something and then it stopped working again. I was not happy and now have to wait another week for an appointment. He was a friendly guy but I'm just wondering if more than the ignitor was faulty.


Efficient and convenient




Review of Appliance Express


Kathy




Review of Appliance Express

Kevin provided excellent service. He was thoughtful, informative, helpful and a pleasure to meet. Assuming he is representative of all your service people, I highly recommend Appliance Express. Thank you.


Excellent experience




Review of Appliance Express

Our rep was knowledgeable and very professional.


Carolyn




Review of Appliance Express

Great job..


Great service




Review of Appliance Express

Knew exactly what to do. Maintained appropriate social distance and completed job quickly.


Great service




Review of Appliance Express


Great job. Service person was very knowledgeable quick service




Review of Appliance Express


Great service!




Review of Appliance Express

Problem was diagnosed quickly.


Excellent communication with great customer service




Review of Appliance Express


Amazing service!!




Review of Appliance Express


Great service




Review of Appliance Express

Noah did a great job replacing the mother board on the oven/microwave. He was prompt and courteous, and very knowledgeable about his replacement job.


Maytag Repair




Review of Appliance Express

Andy was an excellent service tech. He was quick and efficient.


Highly professional




Review of Appliance Express

The 2 guys that came to work on my dishwasher were very kind and exceptional at their job. I received helpful information on what can cause problems and prevent my appliance from working correctly and how to keep it in tip top shape.


I got my money’s worth!!!!




Review of Appliance Express

Al did an amazing job cleaning & fixing my Electrolux dryer! He showed me what was wrong & gave me great service tips! Yes- I will reach out to him & recommend him for these technical services! Thank you sooo much!


Great service




Review of Appliance Express

Lou Soldan was here right on time and did a great job. He and his partner were extremely professional and courteous. We have not had time to completely test our Maytag washer but our problem with having no hot water appears to be fixed. I would recommend Lou and Appliance Express. Thank You.


Great service!




Review of Appliance Express


Professional service




Review of Appliance Express

Noah was patient, explained everything and very professional.


Great Service




Review of Appliance Express


Round Two, hope this works




Review of Appliance Express

The tech was great, unfortunately the original icemaker didn't last and neither did the second one. Not the techs fault and he took care of it in a timely manner.


Don




Review of Appliance Express


Great service, great attitude. Will highly recommend!




Review of Appliance Express

In such a time of stress as this pandemic, this technician was A-1 perfect in observing protocol. He was also proficient and eager to answer customer questions. I made sure I have two reference cards to hand to a friend looking for service.


GREAT SERVICE




Review of Appliance Express

CAN'T COMMENT ON THE PRICE, NEVER HAD SERVICE REPAIR DONE ON A REFRIGERATOR BEFORE.


Great Service




Review of Appliance Express


Excellent service, unable to repay due to lack of parts.




Review of Appliance Express


Great service




Review of Appliance Express

Was on time. Knew what to do to correct problems Was in and out quickly


Worked great




Review of Appliance Express

I was not at the house at the time of repair, but was kept in the loop via phone calls. Tyler did great.


Excellent service and great follow up




Review of Appliance Express

On time and fixed as ordered. Highly recommend


Great Service




Review of Appliance Express


Microwave




Review of Appliance Express

Each service person was polite. The frustration is with warranty work requirements by Frigidaire. This caused there to be 5 service calls to repair the few months old appliance. During the COVID pandemic. Horrible!!


Great service!




Review of Appliance Express


Ice machine




Review of Appliance Express

Overall, the technician is pleasant. However, he did not fix the ice machine. The company will not send anyone here till the following week when they should have someone over to fix it the next day.


Terry




Review of Appliance Express

It was a great and smooth service call.


Great service




Review of Appliance Express


Great Service Teck




Review of Appliance Express


Great Service




Review of Appliance Express

Al Rhoden was a professional in all ways. He quickly diagnosed the problem and fixed it. He even sanitized his work area before leaving! I am sorry that it took 5 days to get an appointment to get the oven fixed.


Washing Machine




Review of Appliance Express


Quick




Review of Appliance Express


Super Service




Review of Appliance Express

Our technician was super! Arrived within the time frame scheduled. Wore gloves and a face mask which made feel so much better about having in-home service. Fixed the problem promptly and professionally. Couldn’t have been any better!


Prompt and Professipnal




Review of Appliance Express


Kelly




Review of Appliance Express

Great service. Very friendly over the phone and technician was very courteous, quick, and did a great job!


Great service. Knowledgeable representation. Quickly fixed issue.




Review of Appliance Express

Service tech was actually early and very efficient. Completely Repair and explained problem.


Ruben




Review of Appliance Express

Very good service


Great service




Review of Appliance Express

The serviceman arrived in a timely fashion; was courteous; informative and took care of the repair work promptly. The only reason I gave 4 stars is because I thought the cost was rather steep.


Paula




Review of Appliance Express


Great service




Review of Appliance Express


Fast and great Warranty Service




Review of Appliance Express

Andy was fast and knowledgeable. Once I explained to him what was going on he knew exactly what it was.


On time and fixed the problem quickly.




Review of Appliance Express


Ben




Review of Appliance Express


Maytag




Review of Appliance Express

Good service technician


Response time was excellent




Review of Appliance Express

Our large refrigerator quit working. We lost our food that was in there. I left a voice message with Appliance Express that night and they were out the next morning. I needed a new compressor which they had to order. They quickly installed the compressor and I was up and running again.


Great service--very informative




Review of Appliance Express

These guys taught us alot about how to care for our ice maker.


Thanks Noah




Review of Appliance Express

Even though our water for the dishwasher was off, Noah was gracious. We're not experts so we had no idea the water was off. Thank you Noah!


Awesome service




Review of Appliance Express

Your technician Noah was very helpful and courteous.


great service




Review of Appliance Express

arrived on time, good job


Great service




Review of Appliance Express

Your tech got there on time as scheduled and did a good job. The only thing was he did not replace the plastic cover for the light on the microwave. he replaced the damaged filter / screen and light bulb. still missing cover for light.


Below Average Experience




Review of Appliance Express

I bought 4 major appliances (washer, dryer, French Door Refrigerator and Top Freezer Refrigerator through Home Depot. When I purchased end of March everything was in stock and set to deliver April 2nd. I purchased a new home that did not have any of these appliances and had no back ups. I received a call April 1st that the Top Freezer Refrigerator was out of stock and would not be delivered until end of April. That was fine as this was going to the garage. I confirmed with the representative that the other 3 appliances would be delivered as scheduled on April 2nd. She confirmed. Hesitant that this was actually the case I called Home Depot and they confirmed my entire order was to be delivered April 20th!!! The Home Depot Rep got on the phone with Appliance Express and arranged a partial delivery. Delivery on April 2nd. The two men delivering the appliances seemed very annoyed with each other and did not work well together. It showed the lack of communication as they dented the front drawer of my French Door Fridge after banging it off my counter tops and they ran the back of the fridge into my banister. Luckily no damage to my home but I am now awaiting a replacement fridge. I hope the next two deliveries (replacement fridge and outdoor fridge) will be more efficient and a better experience.


Great customer service




Review of Appliance Express


Excellent Service




Review of Appliance Express

Reliable top notch service


Awesome service, very happy customer.




Review of Appliance Express

The guys were fast, prepared and efficient. I will use them again.


Wonderful and efficient service.




Review of Appliance Express

Considering the pandemic I was very nervous about having a service person show up in my house. But after Kevin arrived in full gear...face mask, etc. my nerves were put at ease. We spoke to him through a closed door and he efficiently found the problem and fixed it. Thank you! There’s no way we could have survived without our washing machine!


Great service and timely repair




Review of Appliance Express


Great Service




Review of Appliance Express

Appliance express was very organized and professional. Brandon was on time and completed the job quicker than we expected. We appreciate your help.


Fast, Efficient, and Courteous




Review of Appliance Express


Pleasant experience




Review of Appliance Express

Although I had to place another service call, we got the problem solved! Noah always displays a courteous demeanor and great customer service.


Knowledgable, efficient and polite service.




Review of Appliance Express

The service call was to replace the compressor in my refrigerator. Techs were on time, worked efficiently and were very pleasant to deal with.


great service and timely.




Review of Appliance Express

Both times, the technician called to let me know he was on his way. I was happy to have my dishwasher fixed. All my questions were answered also.


Great Service!




Review of Appliance Express

The technician was timely, knowledgeable and professional in his demeanor.


Efficient Friendly, Knowledgable, Service




Review of Appliance Express

Representative arrived as scheduled. Was friendly, and instead of assuming what the problem was, called the manufacturer's help desk to confirm. The repairs were made. The technician had the parts on his truck, so we didn't have to wait additional amount of time for the parts to be ordered and installed at a later date. The microwave repairs were completed and we have not had any additional problems since. Thank you.


Excellent service as usual




Review of Appliance Express

Microwave issue was repaired quickly by technician who had the correct parts.


Sylvia




Review of Appliance Express

The gentleman that came out was great.he was very knowledgeable about whirlpool. Paul new what to do as soon he got our home. Also he covered up and had gloves and shoes covers on , he was very cautious about the service call .


job well done




Review of Appliance Express

took three trips but they got it fixed


Pleased as always




Review of Appliance Express


Excellent service




Review of Appliance Express

We don't want anyone except Clif coming to our house! He's the best!


Friendly Efficient Service!




Review of Appliance Express

Amid our current world circumstances, I am so grateful I got a refrigerator warranty service appointment so soon after my compressor was going out. The technician offered excellent customer service and quickly identified the problems my refrigerator was having and fixed them in under 2 hours. My foods were saved. Great customer service. Very happy.


Good Communication




Review of Appliance Express


Excellent service, as usual




Review of Appliance Express

Appliance Express is always professional, courteous, and efficient. Thanks!


Awesome service. Knowledgeable Tech.




Review of Appliance Express


Efficient service!




Review of Appliance Express


Convenient & Timely




Review of Appliance Express

The appointment was quick, and the technician was great. Thank you!


Excellent Service




Review of Appliance Express

Responded quickly to our service call. Knowledgeable. Efficient. This was warranty service. We'll certainly use this company regardless of warranty going forward.


nice and fast




Review of Appliance Express

Andy was super nice and helpful and fast. What more can you ask for?


Great service




Review of Appliance Express

On time, great service, very knowledgeable.


Brandon was very proffesionable




Review of Appliance Express

My experience was great and I would recommend themm to e anyone


Great service!




Review of Appliance Express

Great service!


excellent service




Review of Appliance Express

He showed us we didn’t have a problem with the washing machine but with understanding the written information that came with the appliance. the printed instructions didn’t give information that would have helped us and prevented the service call. Lacking instructions we needed.


Technician - Leo Cantu




Review of Appliance Express

Leo has been to our home for various kitchen appliance repairs. He is a true professional and extremely knowledgeable on how to fix a particular problem. Very inventive in finding a solution.


ice maker




Review of Appliance Express

Service man replaced the box that holds the ice. But It still do not come out of the frig whenever you try to get ice out.


Excellent service!!




Review of Appliance Express


Timely and professional.




Review of Appliance Express

He was courteous and mindful of what we are all going through right now. He was quick and got me taken care of.


Great, knowledgeable services




Review of Appliance Express

John came to our home twice and each time he was courteous and knowledgeable. He explained what he was doing and never kept us waiting.


service




Review of Appliance Express

Jon, was on time and found problem and fixed, ran a cycle. Problem was a manufacturer problem with door latch and was that when we bought it. there was no charge because it was a manufacturing problem


Awesome!




Review of Appliance Express

The technician was very respectful and cordial. Awesome job!!!!


Dependable Service




Review of Appliance Express

Tech came as scheduled, called prior to let us know timeline, repaired washer, great service!


Fast, friendly, but bare minimum




Review of Appliance Express

They're a great service but they tend to do the bare minimum. I usually have to stand there and ask questions to get them to investigate issues deeper.


Julius




Review of Appliance Express

Prompt excellent service


Great service, even during the panademic




Review of Appliance Express

Paul did an excellent and thoroughly professional job (as always). Fridge is working the best it has in years!!!


Great Service




Review of Appliance Express

Al was very professional and explained everything he was doing in the process of installing my new fridge door. He prepared his work area, he made sure he handled my new door with great care so he would not scratch it in anyway. He cleaned his work area when he was done. Just absolutely a GREAT asset to Appliance Express.


Quick and Informative




Review of Appliance Express

It only took less than 10 min. for Kevin to discover what had happened to make my washer stop responding. He then took me through how to keep the problem from happening again and he was very thorough.


Excellent Service




Review of Appliance Express

Al arrived on time, ran diagnostics, had the part on the truck and installed the new part within 15 minutes. He answered all our questions and gave us a few tips on using the clothes washer. This was warranty work as we purchased the washer 7 months ago. Appliance Express was very easy to work with in setting up the apptmt.


great service




Review of Appliance Express


Excellent service




Review of Appliance Express

Jacob was professional, personable and installed the 2nd ice maker quickly. I highly recommend him and your company. Rest assured I will be calling upon your company in the future when needed.


Repair service




Review of Appliance Express


Great Job




Review of Appliance Express

Very professional


Quick repair.




Review of Appliance Express

Very quick work and great customer service.


Great service! Ahead of schedule.




Review of Appliance Express

Brandon called about an hour before he was supposed to arrive. Said he was in the area, could he come early. He was done with our dryer before his scheduled arrival. Dryer is like new!


Great service rendered




Review of Appliance Express


Excellent service!




Review of Appliance Express

Luis was wonderful — very professional and friendly. Excellent service from the whole team answering questions and getting this scheduled for an urgent issue. Thanks!


Great service




Review of Appliance Express

Technician called before arrival and was very efficient. Very pleased


Great service




Review of Appliance Express

The technician from Appliance Express did an outstanding job with resolving the issue with my dish washer.


Great service




Review of Appliance Express

Lou and his assistant were on time, were very professional and friendly.


Warranty Service




Review of Appliance Express

Proper diagnosis of the problem requiring a freezer door replacement under warranty!


Dana




Review of Appliance Express

Tyler was on time, quick, polite, friendly and extremely efficient in other words a true professional and credit to his employers


Tyler's Review




Review of Appliance Express

Tyler was great. He really knows what he's doing. I requested him and only him to come by the house. If you want the job done right, request him!!!


Great service




Review of Appliance Express

I worry and hope that your company provides their technicians with a Mask to wear into our homes!!! You are putting your employees at such unnecessary risks if you don’t take that step NOW.


We have always had excellent service from Appliance Express! James is so very knowledgeable and experienced.




Review of Appliance Express

We were happy to see James In protective gear! He is so polite and knows his appliances. He explains what he is doing and we appreciate that.


Friendly and Professional Service




Review of Appliance Express

Scott came out to fix our Maytag dryer and I couldn't be happier with the service and experience. Everyone at Appliance Express has been friendly, honest, and professional.


Reid




Review of Appliance Express

Warranty work done well. Had to wait 1 week and then tech fixed it in less than an hour. Good job.


Great service




Review of Appliance Express


Al did a great job,very professional, courteous and well knowledge




Review of Appliance Express

Excellent job


Great service, covered under Whirlpool warranty.




Review of Appliance Express

Very experienced professional. Arrived on time, he had everything needed to repair my dishwasher and as I had purchased extended warranty via Whirlpool, all the fixes were done for no cost to me. I will highly recommend Appliance Express for oven and dishwasher repairs as I have personally used these services.


James C.

James C.

DISHWASHER KENMORE 665.17383N710 Arrived on site and tested operation. Found rain line clogged. Removed obstruction and tested. Unit tests good. Job complete

Near Max Copeland Dr, Marble Falls, TX 78654
Noah D.

Noah D.

DISHWASHER WHIRLPOOL KDPM604KBS0 "Arrived on site to inspect washer dishwasher for not cleaning, upon inspection found the dishwasher working to specs, all functions worked, pump and drain worked, heating element worked. Instructed customer on proper use. Complete"

Near Jesse Trail, San Marcos, TX 78666
Richard P.

Richard P.

DISHWASHER MAYTAG MDBD820AWB Arrived onsite for the dishwasher leaking water. During testing found that the water is leaking from the door. Replaced door gasket and it did not resolve the issue. Further testing and found that the door was off its hinge causing the leak. Put door back on its hinge and leak is gone. Dishwasher tested good and no leaks detected complete

Near Lakeway Blvd, Lakeway, TX 78734
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51EC0HS02 Arrived on job for complaints of damaged vent. Confirmed damage and ordered replacement parts. ; saved tckt

Near Elworth Path, , TX 78669
Tyler  G.

Tyler G.

WASHER MAYTAG MVWB855DC3 Arrived on site for washer that was leaking water when in use. Upon arrival I ran a diagnostic check but could not get any error codes indicating a software or hardware issue and after running test one through 14 in the test cycle I could not find a leak coming from anywhere on the washer including but not limited to the washer inlet valve drain pump circulation pump hoses etc. At this point I was noticing that the cold water shut off behind the washer had a split in it and fed one cold water line to the dryer and upon further inspection the dryer I found that the Water steam inlet valve for the dryer was leaking from the plastic nozzle inside of the drum and had been steadily working this entire time causing water to pull up under the dryer and then go to the washer which is why the customer saw the washer itself is leaking. We will need to return with a new steam and leave valve as well as brass nozzle etc. for the dryer in order to prevent leaking from gett

Near Single Bend Trail, Temple, TX 76502
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on site for sealed system repair. I inspected the unit and work area. I hooked my gauges up and found the unit low on refrigerant. I found no UV dye in the back of the unit. I put a measured charge into the unit and found the compressor building pressures as designed. I left the unit on. I am ordering the freezer evaporator to complete the repair. The office will schedule for a sealed system.; ordrng 1 SEALEDSYSTEM (SEALED SYSTEM ) and 1 W10836706 (EVAPORATOR )

Near Scofield Ridge Pkwy, Austin, TX 78727
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site ,replaced control . Oven is not igniting and preheating . No gas leaks detected at time of service. Job complete"

Near Rosebud Isle Dr, Manor, TX 78653
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to install previously diagnosed and ordered parts. Due to the defrost thermistor not reading and neither the hv control nor the UI reading the thermistors, I removed and replaced the FC evap motor/harness, hv control and UI and tested the unit. FC evaporator began to form a good frost pattern. In diagnostics test #7, I changed the defrost time to 02-basic defrost time. Checked the drain tube at the back of the unit and found it clogged. Removed the tube and cleaned it out and once reinstalled, I sealed it with manufacturers approved silicone. No water leaks observed at the end of service, job completed."

Near Pace Ravine Dr, Lago Vista, TX
Tommy O.

Tommy O.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for oven not operating stopping on bake. Upon arrival found unit was not reading console correctly and control was not operating correctly in random with console. Ordering console and control.; ordrng 1 CNOTE (TO REQUESTED ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11297709 (CONSOLE)

Near Fannin Battleground Ln, Georgetown, TX 78628
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF555SDHV03 Arrived on job to replace previously diagnosed parts. After replacement test operation and no air from damper. No leaks detected at time of service.

Near Slickrock Cove, Austin, TX 78747
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site to install previously diagnosed and ordered part. Due to the left door liner being badly warped, I removed and replaced the door and transferred parts from the old door to the new and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Running Wyld, Leander, TX 78641
Kayman B.

Kayman B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for refrigerator with water leaking from the top of the unit. Upon inspection I found the ice maker full of water and every time it would dispense into the ice maker it would pour water out of the front. I also found a good amount of frost build up inside the FC bins and FC roof. I ran a diagnostics test on the IM and it showed a E5 error indicating a failed IM thermistor. I accessed the drain tube in the back and found it separating from the frame allowing air to seep in. I corrected the gap. I am ordering a ice maker and adapter kit via service pointer to remedy the ice maker issues.Adapter (W10864519) ice maker (W11294907) ; ordrng 1 W10864519 (adapter) and 1 W11294907 (icemaker)

Near Port Bari Ct, Leander, TX 78641
Kevin B.

Kevin B.

DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site and inspected dishwasher and found saved error code F8E4, ran through all diagnostics and everything checks good, started a normal cycle and it is progressing correctly. After clearing error code dishwasher is operating normally, reported customers experience to tech line 7729261683"

Near Deepwoods Dr, Austin, TX 78731
Clif L.

Clif L.

DRYER LG DLE3733S Arrived on site to diagnose a dryer that is not heating properly. Tested unit and found coil and heating element failed. Replaced heater assembly and tested unit. Found all is functioning properly at this time

Near Potter Ln, Georgetown, TX 78633
Clif L.

Clif L.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to diagnose an oven that has a panel not responding to use your input. Tested unit and found lights not operational yet panel registering press. Reset panel at breaker and performed factory reset through diagnostics. Tested all parts and components and found all is working properly at this time.

Near Kyndals Meadow Cove, Andice, TX 78628
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site and inspected refrigerator and found gasket is still closing properly, there is no condensation buildup at this time. Removed evaporator cover in freezer and did not find any excessive frost buildup, evaporator drain is clear, ice production is good, there is no frost buildup inside the return airs. Evaporator fan is running normally. took pictures. apartment resident is fixated on the spacing at the bottom of right hand side of door where gasket was reheated/corrected on previous visit. Took pictures of gasket spacing but it is still closed. Explained this is not a problem as long as gasket is seating. No further repair is needed at this time, there is nothing wrong with this refrigerator it is operating normally."

Near Camino Vaquero Pkwy, Austin, TX 78748
Noah D.

Noah D.

OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to inspect oven for demo mode, upon inspection found the the oven was in demo mode, reset all settings and tested. All functions returned. Complete"

Near High Forest Dr, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER GE GDF620HSJ5SS Arrived on site to replace manifold and motor and clamp an replaced all parts test unit and unit test good no leaks present at this time job complete.

Near Kendalia St, Austin, TX 78748
Clif L.

Clif L.

COOKTOP WHIRLPOOL JGC3536GS01 Arrived on site to diagnose a cooktop with burners that will not ignite. Tested unit and found breaker tripped. Reset breaker and tested unit. Found all is functioning properly at this time. Advised homeowner that appliance manufacturers do not recommend GFCI or AFCI circuits as they may trip when using appliances.

Near E Ridgewood Rd, Georgetown, TX 78633
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site for refrigerator not dispensing water. Removed water filter and tested water dispenser and water dispenser worked properly, Found water filter is not one recommended by whirlpool. Instructed customer on this and on use and care and practice for best performance. No water leaks present at time of service."

Near Lovers Ln, Bastrop, TX 78602
Robert J.

Robert J.

DISHWASHER WHIRLPOOL KDTE234GPS Arrived on job for complaints of smell. Found that an extra piece from installation was still in washer caught underneath heater. Removed and tested.

Near Cherokee Draw Rd, Spicewood, TX 78669
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site to replace icebox controls. Replaced both controls and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Druse Ln, Jarrell, TX 76537
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW7500GC2 "Arrived on site for customer complaint of unit not filling, found error codes F3e2 f8e1 f0e3 f2e1, found hot water not filling, did not have part at time of service, ordering housing. ;

Near Wynnpage Dr, Dripping Springs, TX 78620
Andy  B.

Andy B.

OVEN WHIRLPOOL GGE388LXS01 Arrived on site for oven temperature issues. Preformed temperature test and watched high and low swing cycles and found all operations are normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.

Near Bermuda Cove, Bastrop, TX 78602
Kayman B.

Kayman B.

OVEN KITCHENAID KOCE500ESS11 Arrived onsite for wall oven showing a F3E3 erro code for meat probe issue. Upon inspection I found the error code stored in the unit. Via techsheet I accessed the ACU and tested points P3-3 to P3-4 and got a resistance reading of 10.4k ohms when zero ohms or no resistance is needed for a proper functioning meat probe harness I spoke to techline and they recommended replacing the meat probe harness. I am ordering the probe harness (W11220388) techlines SR#7729265942. .; ordrng 1 W11220388 (jack-probe)

Near Sampley Ln, Leander, TX 78641
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to replace light and light transformer. Replaced parts test unit and unit test good job complete.

Near Bestride Bend, Austin, TX 78744
Lou S.

Lou S.

RANGE KITCHENAID KSDB900ESS1 "Arrived on site to install previously diagnosed and ordered part. Due to the display digits fading, I removed and replaced the display and tested. Unit is operating as designed. No gas leaks detected during service, job completed."

Near S Ridge Cir, Georgetown, TX 78628
Tommy O.

Tommy O.

WASHER WHIRLPOOL WTW5105HW0 Arrived onsite for washer making loud screeching during spin. Upon arrival put unit into diagnostics found no error codes. Spoke with customer and found failure was intermittent. Took lid off and found that unit was not balanced correctly likely causing spin to rub agains tub during heavier cycles. Fix and rebalanced. Tested in diagnostics 5 times with High spin. Found unit tested good. Job Completed.

Near Draco St, Andice, TX 78628
Tyler  G.

Tyler G.

RANGE FRIGIDAIRE FEFLMC55GCA Arrived on site for range that was not allowing the upper oven to turn on at all and was giving an F 30 Error code. Upon arrival I ran a diagnostic check but couldn’t get any other errors to show up I then checked the omer existence of the oven sensor that was being indicated as faulty by the diagnostic check but found that it was roaming at 1.12 ohms which is a safe range for the oven since it’ll be up by then did a factory reset on the oven and was able to clear the code and found the oven is not functioning as designed and preheating to 350 as needed I informed the customer that if this issue were to happen again we would need to order the main control as well as the oven thermostat sensor but as of now they can go ahead and use the oven when they need. Call complete

Near Mustang Trail, Harker Heights, TX 76548
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to inspect oven for not working correctly, found the upper console with no sounds, restored factory settings and all functions returned. Complete"

Near Texas Ave, New Braunfels, TX 78130
Jacob S.

Jacob S.

DISHWASHER FRIGIDAIRE FGID2466QF5A Arrived onsite for unit making the sink backup with dirty water. Let customer know that as long as the water is draining from the unit properly. The water coming up the sink is more of a plumbing issue or something stuck in the drain of the sink causing the water to come up and drain slowly. No issues at this time. Job complete

Near Stephany Taylor Dr, Austin, TX 78745
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect fridge for not making ice, upon inspection found all parts of icemaker working correctly, spoke with tech line Sr # 7729218786 and found the back icemaker ducts had been collapsed.

Near Mission Dr, New Braunfels, TX 78130
Noah D.

Noah D.

RANGE WHIRLPOOL WFE525S0JS0 Arrived on site to inspect oven for broken handle. Ordering correct parts to repair door. Office to reschedule ; ordrng 1 W10480830 (SCREW ) and 1 W10746435 (RH COVER) and 1 W10746436 (LH COVER) and 1 W11241393 (COVER)

Near Wind Chime Way, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

REFRIGERATOR GE CFE29TSDBSS "Arrived on site for refrigerator not cooling at all. Inspected unit and work area. Gained access to control and compressor . Found compressor not running. Measured pulsating DC voltage from quick to inverter and found 3 to 4 volts. Measured compressor windings and found within range. Found bad inverter. Completely removed inverter and when adjusting access valve to remove inverter copper line cracked. When assembled unit cooling disconnected from 3 way valve. Will need to replace valve. .; ordrng 1 WR86X10094 (3 WAY VALVE)"

Near Dawn Dr, Liberty Hill, TX 78642
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for microwave popping breaker . Found outlet is bad , open neutral. Breaker popped from tester . Did find on microwave 20a fuse had blown . Replace fuse with truck stock . Plugged microwave into another out let . All checked normal . Heated water to spec. Also had fan and lights on during heating . No issues with microwave. Recommended to have electrician look at breaker and outlet . Job complete ."

Near Screech Owl Dr, Pflugerville, TX 78660
Tommy O.

Tommy O.

WASHER MAYTAG MHW5500FW At onsite for washer not draining correctly. Upon arrival found no error codes. And that drain was working as designed. Found that detergent hose was kinked. Trapping and releasing water into unit after wash cycle. Fixed and realigned hose. Tested unit unit tested good no signs of leaks during service. Job completed.

Near Royal Oak Dr, Georgetown, TX 78628
Tommy O.

Tommy O.

OVEN WHIRLPOOL WOS51EC0AS03 Arrived onsite for oven not heating past 250. Upon arrival set oven on bake for 400. And tested found unit operating as designed unit heated and had its fluctuations between temps high and low 3 times and tested averaging 400. Unit had no error codes and is operating as designed. Job Completed.

Near Royal Oak Dr, Georgetown, TX 78628
David  Z.

David Z.

REFRIGERATOR FRIGIDAIRE LGUB2642LF3 "Arrived on site to install parts to resolve no water being dispensed. On removal of unit to install new reservoir, found back of the unit was completeLy rusted out and created a huge hole in the cabinet, which was frozen over and created a huge chunk of ice in the back of the unit.

Near Crossland Dr, Austin, TX 78726
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 Arrived onsite for the refrigerator ice maker compartment seals leaking. Replaced ice maker compartment seals and all is good. Complete

Near Cullen Blvd, Buda, TX 78610
Robert J.

Robert J.

REFRIGERATOR GE GFE29HSDDSS "Arrived on job to replace previously diagnosed parts. After replacement test operation fan working properly.

Near Abbeyville Walk, , TX 78669
David  Z.

David Z.

MICROWAVE KITCHENAID KOCE500ESS09 Arrived on site to install previously diagnosed parts. Installed microwave inner door and made slight bend to bracket. Door now closes and stays closed and is contacting interlock properly. Advised customer to shut right side harder to make sure interlock stays contacted. Call complete.

Near Mogano Cove, Austin, TX 78717
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL KRFC704FBS01 Arrived onsite for ice maker still not among ice. Upon arrival ice maker was rotating but not receiving water. Checked unit valve found valve not sending water to ice maker. Replaced valve and tested unit tested good. Job Completed.

Near Juniper Rim Rd, Leander, TX 78641
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFC150M0EB3 "Arrived on site for customer complaint of oven not working, found failed control. Ordering control. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11122555 (cntrl-elec)"

Near Timberline Rd, Dripping Springs, TX 78620
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for low ice production. Ran temp checks fresh 37-40, fz 20-21 . Found dye in compressor compartment. Also sealed system is making a gurgling noise . Ordering both evaps ,UI drier, weigh 3HRS . Call to set return .; ordrng 1 UVDRIER and 1 W11116006 (EVAP) and 1 WEIGH3HRS and 1 WPW10608485 (EVAP)"

Near Wisteria Cir, Austin, TX 78753
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB8989SHZ0 Arrived onsite to test unit for unit not washing. Test unit and found bad control and sump and motor. Replaced board and wash motor and found sump and motor connection damage not allowing wire to connect will order new sump and motor reschedule f ; ordrng 1 WPW10591570 (SUMP AND MOTOR )

Near Outfitter Drive, Austin, TX 78744
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT511SZDM00

Near Green Terrace Cove, Lakeway, TX 78734
Kayman B.

Kayman B.

WASHER WHIRLPOOL MVW6230HW0 Arrived onsite for washer making loud clanking noises. Upon inspection and in diagnostics I found the drain hose resting against the back panel causing a loud clanking when when in high spin and dropping RPMs I also noticed the unit making its normal sounds when shifting from agitate to spin or vice versa I secured the hose so it would not bang against the back of the unit and advised the other clicking sounds are part of the machines normal function. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.

Near Smilser Ln, Leander, TX 78641
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KSSC48QVS02 "Arrived on site to replace auger motor, found motor was not the correct part for this model. Ordering motor ; ordrng 1 W10271509 (motor)"

Near Mourning Dove, Johnson City, TX 78636
Noah D.

Noah D.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to inspect oven for not igniting, replaced igniter and found no change, the relay sending voltage opened and closed quickly, ordering control. Office to reschedule ; ordrng 1 Wpw10556710 (CONTROL )"

Near Emerald Garden Rd, San Marcos, TX 78666
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID n/a Arrived on site to install previously diagnosed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Stockade Ranch Rd, Paige, TX 78659
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH31017FS0

Near Colonel Dr, Killeen, TX 76549
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite and found both compartments not cooling while unit has been running. No frost pattern. Full fan function. Found compressor running and hot black to inverter drawing half an amp. Advised customer that sealed system repair is being scheduled again. Office to rescheduled. ; ordrng 1 ACCESSVALVE and 1 DYEDRYER and 1 W10832994 (COMPRESSOR ) and 1 W11116006 (RC EVAP) and 1 WPW10608485 (FC EVAP)

Near Jesse E. Segovia St, Austin, TX 78702
Jonathan  S.

Jonathan S.

REFRIGERATOR GE GFE29HGDABB "Arrived on site for freezer not cooling and making loud noises. Inspected unit and work area. Found freezer at 27°. Gained access to compressor and found when removing access panel that abnormal amount of heat from back of the unit. Found noise coming from compressor and condenser fan was not running. Measured DC voltage to fan and found failed fan. Informed customer to leave unit off or place floor fan behind unit. Customer chose to power unit off. S ; ordrng 1 WR86X10094 (CONDENSER FAN)"

Near 10 Oaks Dr, Georgetown, TX 78633
Jimmy J.

Jimmy J.

COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site for The flame is not consistent on the two big burners. Found that back right burner needed adjustment to the low flame burner. Customer wanted the flame from the power burner to produce a flame similar on all other burners. Explained to customer that this wasn’t possible because the power burner has a higher BTU rating than the other four burners. Job completed

Near Ponce De Leon Pass, Round Rock, TX 78665
David  Z.

David Z.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to follow up on microwave light not coming on. Verified fan relay comes on instead of light in diagnostics, but unit is also throwing an F4E1 error for the cavity thermistor. Ordering a new thermistor in addition to control and lamp. Ordering a new cook tray due to the one with the unit has casting indents that aren’t be there. ; ordrng 1 2HOURWINDOW (2 HOUR WINDOW ) and 1 W10389447 (thrmst-fix) and 1 W10818723 (tray-cook)"

Near Horse Trap Ln, Austin, TX 78717
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived onsite and found sump and motor failed. Ordering sumo and motor. ; ordrng 1 WPW10605057 (SUMO AND MOTOR)

Near West Ave, Austin, TX 78701
Kayman B.

Kayman B.

WASHER MAYTAG MVWB835DW3 Arrived onsite for washer leaking from the back left side of the unit. Upon inspection I found the water inlet valve leaking. Unit will need new inlet valve for repair. Ordering Housing (W11172234) ; ordrng 1 W11172234 (housing)

Near King Elder Ln, Leander, TX 78641
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to diagnose dishwasher that was not drying dishes. Ran through diagnostic cycle and found heater working good. Found customer is not running rinse aid. Advised they have to run rinse aid, use high temp options and run hot water first, unit is working as designed. Advised customer and maintenance of proper procedure for unit. Call complete."

Near Ridgeline Blvd, Cedar Park, TX 78613
David S.

David S.

DRYER WHIRLPOOL WET4124HW0 "Arrived on site for dryer not drying properly. I inspected the unit and work area. I gained access to the thermal fuse and the thermostats, I found the thermostat out of range a bit. I replaced the thermostat and set it properly. I spoke to th customer about the unit and repair. I recommended using small loads in the dryer as it is only 120 volt system and because of that it won’t get as hot as 240v units. Job complete."

Near Deep Wood Dr, Round Rock, TX 78681
Wesley P.

Wesley P.

MICROWAVE KITCHENAID KOCE500ESS09 Arrived onsite and installed new door. Unit is now operating as designed. Advised customer on repair.

Near Mountain Laurel Dr, Austin, TX 78703
Noah D.

Noah D.

WASHER MAYTAG MHW5630HC1 "Arrived on site to inspect washer for loud vibrations, upon inspection found a bounce to the washer during spin, ordering springs and lower damper shocks. Customer has the washer built into a cabinet, will need to remove before service. Office to reschedule; ordrng 1 W10896675 (SPRING ) and 1 W11117022 (DAMPER )"

Near Lee St, New Braunfels, TX 78130
David  Z.

David Z.

COOKTOP WHIRLPOOL KCGS956ESS02 "Arrived on site to install previously ordered parts to resolve ignitor running constantly at times. Found unit serial incorrect, and incorrect parts ordered. Ordering correct parts. Unit needs the burner assembly for bottom right burner. Unit acts like flame is dying and tries to reignite when not necessary. Front right burner flame is off as well. Ordering necessary parts and 2 man job. Unit has to come out for replacement and oven is under unit. Customer informed me there were issues installing the oven, and the cooktop is strapped under the counter. Office to reschedule.; ordrng 1 2MANJOB (2MAN JOB ) and 1 W10631209 (support) and 1 W10836474 (cap-burner) and 1 W11173537 (holder-orf)"

Near Escarpment Way, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for cooling complaint. Per maintenance unit not defrosting,at time of visit unit cooling,ran diagnostics all thermistor passed,defrost sensor passed,ran defrost cycle passed. Secured thermistor to evaporator using foil tape and a zip tie"

Near Sabio Dr, Austin, TX 78749
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KFIS20XVMS10 "Arrived on site to inspect refrigerator no cool. Upon further inspection, the customer advised the unit stopped cooling and water was on the floor, but then the unit started cooling gain. I tested the compressor and found .83amps with the condenser fan and evap fan operating. I removed the evap cover and found a good frost pattern. When I went to remove the FC drawer door, the door was difficult to open. I found the rails were badly gunked up and some of the bearings were missing. The FC upper drawer rails were bad as well. Customer advised that due to the home being a vacation rental home, the upper drawers weren’t needed and they will place grease on the rails for now, but wanted to replace the main drawer rails. Ordering both FC rails and the drain tube per service pointer W10632338E. Office to schedule return service due to OOS parts. No water leaks observed during service.; ordrng 1 W10619951 (drain tube) and 2 WP13055901 (slide)s"

Near Lakeland Dr, Lago Vista, TX 78645
Brandon C.

Brandon C.

COOKTOP JENN-AIR JGC3536GS00

Near Ranch Rd 1623, Blanco, TX 78606
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site for water leaking from filter head. Removed filter multiple times at one time found water separating from white push connection on filter head diagnosed a defective filter head. Installed a new filter head installed filter,checked filter removal and installation no leaks at head or connections.

Near Parkside Ln, Austin, TX 78745
Kevin B.

Kevin B.

DISHWASHER JENN-AIR JDB9800CWP2 "Arrived on site and inspected dishwasher and found control panel is unresponsive, interior lights are on when door opens. removed outer door panel and disconnected vent fan and control panel is still unresponsive. Replaced control board and this had no effect. Control panel, control board, drain pump, and vent fan to correct issue.; ordrng 1 WPW10531320 (Drain pump) and 1 W11179176 (Control panel) and 1 W10866121 (Control board) and 1 WPW10469574 (Vent fan)"

Near Las Ventanas Dr, Austin, TX 78731
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL MHW6630HW0 "Arrived onsite for washer leaking from dispenser. Replaced dispenser, tested unit and unit is functioning properly. No leaks present at this time. Job complete"

Near Depew Ave, Austin, TX 78751
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for no cool. No cool in freezer,partial frost pattern on evaporator,found oil in drip pan that caused damage to pan,diagnosed a leak in the system,damaged cover. ; ordrng 1 W10832994 (COMPRESSOR ) and 1 W10913906 (ACCESS VALVE) and 1 W11032800 (MOTOR) and 1 W11033168 (HARNESS) and 1 W11116006 (EVAPORATOR ) and 1 W11457241 (DRIP PAN) and 1 WPW10143759 (DRIER UV) and 1 WPW10501260 (COVER)"

Near Orisha Dr, Austin, TX 78739
Matthew  Z.

Matthew Z.

DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for dryer not heating. Upon inspection found failed cutoff. Replaced cutoff, tested unit and unit is functioning properly. Job complete"

Near Jacqueline Ln, Austin, TX 78724
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for customer complaint of unit leaking, found drip pan overflowing and dripping down front door. I cleaned the water and tested dispenser and ice maker, tested good."

Near Delaware Mountains Terrace, Dripping Springs, TX 78620
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW3 Arrived on site to diagnose a washer that is not draining. Tested unit and found failed drain pump assembly. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Ibis Falls Loop, Jarrell, TX 76537
Lou S.

Lou S.

REFRIGERATOR UNKNOWN WSF26C3EXFO1 "Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=59 degrees. I pulled the unit and tested amp draw to the compressor. Compressor was showing 1.00amps and was ice cold. Evaporator had no frost pattern.

Near Waterfall Ave, Leander, TX 78641
Tommy O.

Tommy O.

WASHER MAYTAG MHW5630HC1 Arrived onsite for washer making banging noise. Upon arrival found unit top was not hooked properly allowing unit to bang into wall. Also found dispenser leaking. Hooked unit holder into top. Unit is no longer making banging sound but will need new dispenser. ; ordrng 1 W11465533 (DISPENSER )

Near San View Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

DRYER WHIRLPOOL TGDS840JQ1 "Arrived on site and inspected dryer and found thermal fuse has failed, after replacing fuse dryer is now heating properly.

Near Sunshine Dr, Austin, TX 78756
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site to install previous diagnosed part. I removed the warped door and installed new. I verified that the door is now sealing properly. Job complete.

Near Scofield Ridge Pkwy, Austin, TX 78727
Brandon C.

Brandon C.

WASHER AMANA NTW4516FW3 "Arrived on site for customer complaint of unit leaking, found leak coming from valve, replaced valve, unit tested good."

Near Miller Creek Loop, Johnson City, TX 78636
Jimmy J.

Jimmy J.

OVEN GE JT3000SF3SS "Arrived on site for oven will beep, stop heating, necessitating us to stop the power to the oven. F22, F20, F34 ERRORS. Placed in diagnostics and found F20 and F31. Both control is faulty and sensor is open at 425 degrees. The new pre screened sensor didn’t have the connector on the end of it. Ordered new sensor and marked control “will use on return visit” ; ordrng 1 WB21X10165 (sensor asm)"

Near Terraza Trail, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site to install previous diagnosed parts. Gained access to compressor and removed failed overload and relay, installed new. Performed diagnostics mode and ran compressor and condenser fan. Reinstalled unit. Found good frost pattern on evaporator tray. Spoke with customer on operation. All tested good, no water leaks detected."

Near Co Rd 258, Liberty Hill, TX 78642
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KUDS01FLBL6 "Arrived on site for customer complaint of UI not responding, found failed UI, ordering UI control. ; ordrng 1 WP8270168 (cntrl-elec)"

Near Milo Ln, Johnson City, TX 78636
David  Z.

David Z.

MICROWAVE WHIRLPOOL WOC75EC0HS01 Arrived on site to install console to resolve issue with lines and no response. Installed new console and retested. All is working as designed. Call complete.

Near Ulivo Cove, Austin, TX 78717
Andy  B.

Andy B.

COOKTOP JENN-AIR JIC4536XS00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Reprogrammed and unit will start to act like it’s now programmed but then starts flashing code. Was shown pointer that if this issue displays itself that modules are bad and needs to be replaced. Re ordering needed parts. Office to schedule return trip. Left unit off at breaker and instructed customer on this for safety. 2 hour job. Authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10857233 (module) and 1 W10885135 (module)

Near Kalama Dr, Bastrop, TX 78602
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KRFF507HPS "Arrived on site and inspected refrigerator and found ice bin is not present, and neither is water filter. ; ordrng 1 WPW10347093 (D2C Ice bin)"

Near Cottage Rose Dr, Austin, TX 78744
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW2 "Arrived on site and inspected washer and found water dripping from water line connections on back of washer. Took pictures reseated water connections and dripping has stopped. Ran a diagnostic cycle to confirm leaking has stopped, job complete."

Near Broken Spoke Trail, Austin, TX 78744
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT730PAHZ "Arrived on site to diagnose dishwasher not heating. Found error F7E1 for no heat. Tested heater and found heater open, and has rust lines on it. Unit needs new heater. Ordered heater, will bring back thermostat and control. . ; ordrng 1 W10518394 (heater)"

Near Vista Rock Dr, Leander, TX 78641
Scott  M.

Scott M.

RANGE JENN-AIR JGS9900CDS02 "Arrived on site for oven not heating . Ran both bake and broil . Broil igniter is glowing and heating . Bake igniter is not glowing . Getting good voltage . Ordering bake igniter. No gas leaks detected at time of service . Call to set return .; ordrng 1 W10826866 (IGNITER) and 1 WP7432P143-60 (IGNITER)"

Near Magnolia Ranch Cove, Pflugerville, TX 78660
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site inspect dishwasher not restarting and drain pump turning on without unit being on. I attempted to placed the unit in diagnostics and the unit would turn the drain pump on. I removed the outer door panel and unplugged the vent and attempted to place in diagnostics and the unit responded. It show3d error codes F2E1 & F5E1. Cleared the codes and continued with testing and the unit operated as designed. When I plugged the vent back in and retested, the unit would not respond. I removed and replaced the main control and vent and retested and unit operated as designed. After I placed the outer door panel back on, I attempted to retest and the unit failed again and started showing error code F2E1. I advised the customer of my findings and am ordering the UI control and harness and CNOTE-AUTHORIZATION. Office to schedule return service. No water leaks observed during service and unit power turned off at the switch.; ordrng 1 CNOTE (AUTHORIZATIO

Near Winslow Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBS179BSS00 Arrived on site to test unit for oven not getting to temp. Test unit and found unit off 15°. Calibrated ovens to +20° test unit and unit test good job complete.

Near Cypress Point W, Austin, TX 78746
Wesley P.

Wesley P.

WASHER WHIRLPOOL MHW6630HW0 Arrived onsite and used dispenser to repair possible dispenser leak. Also found evidence of cat hair leak on gasket. Advised accordingly. All checks good.

Near Jarratt Ave, Austin, TX 78703
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and tested operation. Found ice maker over filling and ice door had hung up on ice cubes stuck together. Tested water pressure and found to be good. Unit will need new ice maker and ice door to repair. ; ordrng 1 W11294907 (icemaker)

Near Spyglass St, Meadowlakes, TX 78654
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE304GPS1 Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service

Near Baldovino Skyway, VLG O THE HLS, TX 78738
James C.

James C.

OVEN JENN-AIR WW30430W Arrived on site and tested operation. Found upper oven bake relay engages and then disengages quickly. Tested element and found to be good. Found bad connection in harness to element and replaced. Tested again and found relay board has failed.

Near Park View Dr, Marble Falls, TX 78654
David  Z.

David Z.

RANGE KENMORE 362.713219 "Arrived on site to diagnose oven not running. Performed diagnostic on unit. Found power going to ignitor, but ignitor is not heating. Found broken / loose wire trying to remove wire nut. CC.; ordrng 1 WB2x9154 (IGNITOR)"

Near Tattershall Ln, Austin, TX 78727
Tommy O.

Tommy O.

WASHER MAYTAG MVWC6ESWW1 Arrived onsite for unit not spinning. Upon arrival found shredded non machine washable blanket inside unit between tub stopping unit from spinning . Removed serval pieces of blanket and tested. Unit is not sipping and operating as designed no signs of leaks during service. Job Completed.

Near Rosedale Blvd, Georgetown, TX 78628
Richard P.

Richard P.

WASHER WHIRLPOOL LSQ9010KQ0 Arrived onsite for the washer not working. During testing found that the lid switch is broken causing the issue. Ordering parts and office to schedule ; ordrng 1 3949247V (LID SWITCH )

Near Rutherglen Dr, Austin, TX 78749
Scott  M.

Scott M.

REFRIGERATOR FRIGIDAIRE FRT21LR7ABH "Arrived on site found new icemaker locked up. Replaced IM , ran harvest 3 times . All checked normal . No water leaks detected at time of service. Job complete"

Near Pheasant Roost, Austin, TX 78758
Andrew  H.

Andrew H.

DISHWASHER WHIRLPOOL WDF330PAHS5 "Arrived on site to test unit for not draining. Found knockout on garbage disposal was not removed preventing unit from draining. Removed knockout, tested unit, unit is not working as designed. No leaks detected. Job complete."

Near Delaware Mountains Terrace, Dripping Springs, TX 78620
Andrew  H.

Andrew H.

REFRIGERATOR WHIRLPOOL WRS555SIHZ03 "Arrived on site to test unit for no water and no ice production. Found valve getting proper voltage but not opening. Replaced valve, tested unit, unit works good. No leaks detected. Job complete."

Near Delaware Mountains Terrace, Dripping Springs, TX 78620
Andy  B.

Andy B.

DRYER WHIRLPOOL WED6120HC0 "Arrived on site for dryer not heating. Checked cutoffs and fuses and all checked good. Checked heating element and checked good, found issues with motor. Ordering needed part as well as UI and control. Office to schedule return trip.; ordrng 1 279787 (motor) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11413572 (CONTROL ) and 1 W11419058 (UI)"

Near Single Oak Crossing, Cedar Creek, TX 78612
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Elgin, TX 78621
Andy  B.

Andy B.

WASHER MAYTAG MDET446AYW

Near McAllister Rd, Bastrop, TX 78602
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF590SAJM0 Arrived on site to test unit for unit not draining. Test unit and found bad pump. Replaced pump test unit and unit test good job complete.

Near Pickard Ln, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for no ice. Ran ice maker through a forced cycle ice maker not running through a cycle diagnosed a defective ice maker,installed updated ice maker powered unit on ice maker ran through a cycle and filled with water. used 1 W10884390 (ICE MAKER ) from stock"

Near Swayden Ln, Austin, TX 78745
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site to inspect refrigerator ice build up in the refrigerator and no cool issues. Upon further inspection, I found a large amount of ice built up on the RC evaporator/cover that will require 2 full days to defrost. I advised the customer that I would have to come back and in the meantime, ask for authorization to replace parts from their extended warranty. I am ordering a CNOTE-AUTHORIZATION for all parts prescreened for today’s service and office to schedule return service. I had the customer sign the waiver of damages from defrosting refrigerator and recommended that they place towels around the unit and unplug the unit two (2) days before I return to replace parts to defrost the unit. I will return with all prescreened parts. No water leaks observed at the time of service.; ordrng 1 CNOTE (AUTHORIZATION)"

Near Cimmaron Trail, Lago Vista, TX 78645
Clif L.

Clif L.

WASHER LG WM3360HVCA Arrived on site to diagnose a washer that is not draining. Found pump assembly clogged. Cleared all debris from pump and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Hopewell Cir, Georgetown, TX 78628
David S.

David S.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer door not opening and closing. I spoke to the customer and they stated they just wanted the door switched to the other side. I removed the door and switch it from opening on the right side to the left side. The customer tested the door and it is working ass designed.

Near N Mays St, Georgetown, TX 78626
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIC15NRTS3 Arrived on job to replace previously diagnosed parts. After pulling out unit. Found the shutoff valve locked on will need plumbers to replace valve before continuing. ; saved tckt

Near Soleil Ct, Austin, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Arrived on site for no cool. Pierced low side diagnosed a defective compressor,replaced compressor and filter drier,vacuumed system down unit kept vacuum recharged system o manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Gonzales St, Austin, TX 78702
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Arrived on site for FREEZER SECTION IS WARMING AND FRIDGE SEEMS FINEFrost build up inside freezer causing restriction. evaporator W10836706, UV Dryer, and Service Tap

Near Church St, Hutto, TX 78634
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL IX6HHEXDSM01 Arrived on site to diagnose a refrigerator that is not producing ice. Found water line frozen behind icemaker assembly. Sideline and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Big Bend Trail, Georgetown, TX 78633
Leonardo C.

Leonardo C.

OVEN JENN-AIR JMW2427DS01 Arrived on site to test unit for shorted keypad. Tried resetting board and unit still giving shorted keypad will order new console. ; O-emld tckt

Near Canyon Cir W, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for water leaking from dispenser and ice bin. Found 1/2” of ice built up under ice bin causing water to leak out of dispenser,ice mold full to tip of housing. Valve energized correctly for 7 seconds during fill,diagnosed water overflowing from ice maker housing. Installed a new valve and tube to lower water pressure to unit; used 1 8212547RP (TUBE), and 1 W10786952 (VALVE) from stock"

Near TX-71, Austin, TX 78735
James C.

James C.

DISHWASHER KITCHENAID KUDI02CRBS3 Arrived on site and tested operation. Found only 3 lights working and no other buttons responding. Unit will need new touch panel to repair. Office to schedule return services ; ordrng 1 WP8572202 (overlay)

Near Shorewood Downs Dr, Marble Falls, TX 78654
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL KMBP100ESS03 Arrived onsite to replace parts ordered. Replaced parts. But unit is still the same. Got error code to go away but the door is still not shutting properly. Called Techline but there systems were down.

Near W 29th St, Austin, TX 78703
Jimmy J.

Jimmy J.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for Dishwasher not drying ... dishes are mostly wet at all times. Ran diagnostics and no error codes came on. Rinse aid dispenser was set to 4 so we dialed it down to 1 because they have a water softener. Explained to customer using normal with heated dry and high temp will give the best drying performance. No leaks detected. Job completed.

Near River Forest Dr, Round Rock, TX 78664
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KUDE70FXPA3 "Arrived on site and inspected dishwasher and found saved error codes 10/3, 9/1, 10/1, 6/6,; ordrng 1 W11175771 (Valve)"

Near W Rim Dr, Austin, TX 78731
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived on site for dishwasher leaking . Ran diagnostics,found water dripping from inverter motor . Ordering sump and motor . .; ordrng 1 W11172908 (SOUND PAD ) and 1 WPW10671941 (SUMP AND MOTOR )"

Near Eubank Dr, Austin, TX 78758
Scott  M.

Scott M.

WASHER WHIRLPOOL MVW7232HW0 "Arrived on site for no power washer . Unit is completely dead . Checked outlet , checked good . Getting voltage to control . Checked all connection on UI , all checked normal . Ordering control and UI console . Call to set return .; ordrng 1 W11419171 (CONTROL ) and 1 W11478526 (UI PANEL )"

Near Silent Water Way, Pflugerville, TX 78660
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site to install previously diagnosed fill tube. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Co Rd 488, Coupland, TX 78615
Jonathan  S.

Jonathan S.

WASHER ELECTROLUX EWFLW65IRR0 Arrived in n site for washer not powering on. Inspected unit and work area. Gained access to control and measured voltage in and out. Found main control not sending voltage out to UI. Informed customer of failure. Removed failed control and installed new. Found door locked and UI would not respond.

Near Canyon Vista Ln, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher leaking water from steam vent when door is opened. Inspected insulation and found on extended drain line with loop. Performed diagnostics mode, no error codes. Monitored test operation and measured amp draw to heater. Found amp,draw at element at 6.5 amps. Called Whirlpool tech support and spoke with Robert. He stated that it is moisture left in vent and is normal. SR# 7729149448 ."

Near Comal Ln, Georgetown, TX 78633
Jimmy J.

Jimmy J.

DISHWASHER FRIGIDAIRE FFCD2413US1A Arrived on site for SOAP NOT DISSOLVING DURNING CYCLE-DISHES LEFT DIRTY. Placed in diagnostics and no errors came on. Found pump not working and no voltage coming out of the control. Replaced the control and had 120 to pump motor and the pump motor still wouldn’t run.

Near San Bernard Trail, Hutto, TX 78634
Matthew  Z.

Matthew Z.

DRYER WHIRLPOOL WED5530SQ0 "Arrived onsite to replace previously diagnosed parts. Replaced rear drum seal, used dryer repair kit and start relay. Tested unit and unit is functioning properly. Job complete."

Near Perez St, Austin, TX 78721
David  Z.

David Z.

COOKTOP WHIRLPOOL GLS3064RS02 "Arrived on site to diagnose cooktop with issue sparking on right rear burner. Found the switch for that burner is not stopping when it should be. I was able to reseat the switch a couple times and got it to be far less sensitive. If the issue persists we will need to do a PARTS RESEARCH for the proper switches, parts diagram has incorrect switches. These are the chained red type that clip onto the valve. Picture saved in SD mobile of switches.

Near Galiceno Ln, Cedar Park, TX 78613
Kayman B.

Kayman B.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived onsite for dishwasher not dissolving soap. Upon inspection and while in diagnostics I found a stored error code for a failed motor assembly. I found the motor would not engage when called for. I replaced the sump and motor assembly and retested the unit. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.

Near Normandy View, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to test unit for not washing. Test unit and found error ui not communicating with board. Reset board test unit and unit test good no leaks unit washing correctly job complete.

Near Crystal Caves, Austin, TX 78737
Jacob S.

Jacob S.

DRYER MAYTAG MED5500FW0 "Arrived onsite for unit not drying clothes in normal mode. Tested unit in timed dry and unit is working as designed. Tried normal. Unit is also working as designed. Spoke with gentalmen in the house. Let customer know that on normal cycle, the clothes load have to be big enough for the clothes to touch the sensor bar, to keep unit activated in drying in the clothes.

Near Inwood Pl, Austin, TX 78703
Jonathan  S.

Jonathan S.

DRYER MAYTAG MEDB835DW4 Arrived on site for dryer not starting. Inspected unit and work area. Measured voltage to unit and found 240 volts. Gained access to control and measured motor circuit and found opened. Gained access to motor and fuses. Measured resistance on fuse and found closed. Measured resistance in motor and found start winding opened. Removed failed motor and installed new. Assembled unit and tested operation. All tested good.

Near Richland View Rd, Liberty Hill, TX 78642
Noah D.

Noah D.

DISHWASHER KITCHENAID KDFE104DSS3 "Arrived on site to inspect dishwasher for not finishing cycles, upon inspection found the dishwasher working to specs, ordering control due to intermittent issue. Office to Reschedule. ; ordrng 1 W10875442 (CONTROL )"

Near Redbud Ct, San Marcos, TX 78666
James C.

James C.

REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived on site and tested operation. Found E2 error motor position for fresh food ice maker. Installed new ice maker and tested operation. Found unit working properly. Job complete

Near Lake Dr, Marble Falls, TX 78654
Luis M.

Luis M.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for no lights,water or ice. Found us reading door open,deli ui unresponsive,disconnected deli ui,all lights and dispenser working found drip pan bowed ordering deli ui,drain shims and harness in case needed ; ordrng 1 DRAINSHIMS and 1 W11170612 (HARNESS) and 1 WPW10677119 (DELI CONTROL )"

Near River Plantation Dr, Austin, TX 78747
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived onsite for ice maker not working. Upon arrival found ice maker was damaged and stuck in position. Also found some of the wiring was not tight. Retightened wiring with new ice maker. Let customer know to dump first batch. Job completed.

Near Otella St, Georgetown, TX 78628
Richard P.

Richard P.

WASHER MAYTAG MVW6230HW0 Arrived onsite for the washer lid lock not working properly. During testing found that the striker is broken causing the issue. Will need to replace the striker. Ordering parts and office to schedule. ; ordrng 1 W11457841 (STRIKER)

Near Red Fox Rd, Austin, TX 78734
Richard P.

Richard P.

WASHER MAYTAG MVW6230HW0 Arrived onsite for the washer lid lock not working properly. During testing found that the striker is broken causing the issue. Will need to replace the striker. Ordering parts and office to schedule. ; ordrng 1 W11457841 (STRIKER)

Near Red Fox Rd, Austin, TX 78734
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on site to install previous diagnosed parts. I gained access to the control and replaced with new. I gained access to the evaporator and replaced the thermistor with new. I zipped tied and foiled taped the thermistor in place. Job complete. No water leaks detected.

Near Dr, Pflugerville, TX 78660
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect a dishwasher not draining.Confirmed the complaint and found the newly installed garbage disposal still had the knock out installed.I knocked it out, connected the unit and unit now operating properly.No leaks detected at time of service.Tenant satisfied.Job complete"

Near Lyra Dr, Killeen, TX 76542
Jimmy J.

Jimmy J.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for Unit not cooling again. . . .Sealed drain tube with foil tape. Will need to order evap cover due to broken tabs. Will order evaporator drain pan shims. Fridge was left plugged in but cooling has been turned off. Will need AUTHO for all ordered and use on return visit parts. ; ordrng 1 PartsAUTHORIZATION (Parts AUTHORIZATION) and 4 SHIMS (EVAP SHIMS)s and 1 W10841140 (adhesive) and 1 WPW10501260 (cover-evap)

Near Silver Trail, Round Rock, TX 78664
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived onsite for refrigerator ice maker not making ice. Upon inspection found ice maker is working. The dispenser motor is not working. The motor is seized. Will need to order and replace Auger motor and coupler. Office to reschedule ; ordrng 1 W11310391 (DISPENSER MOTOR ) and 1 WPW10169511 (coupling)

Near Middle Fiskville Rd, Austin, TX 78751
Matthew  Z.

Matthew Z.

RANGE WHIRLPOOL WFE515S0ES2 Arrived onsite for range indicator light staying on. Upon inspection found faulty Right front infinity switch. Will need to be replaced. Ordering WP314900 RF infinity switch. Office to reschedule. ; ordrng 1 WP3149400 (switch-inf)

Near Middle Fiskville Rd, Austin, TX 78751
Jonathan  S.

Jonathan S.

REFRIGERATOR KENMORE 106.577127 Arrived on site for refrigerator not cooling in RC. Inspected unit and work area. Tested air flow on freezer side and found evaporator fan motor running and good frost pattern. Gained access to RC thermistor and measured resistance at 3.2 K ohms. Place thermistor in cup of ice and measured resistance at 8.2 K ohms. Found when opening freezer door that air would travel though RC. Pour water down return and found ice blockage through return. Advised customer to power unit off for 48 hours thaw ice that’s blocking return. Job completed.

Near Ridge View Dr, Georgetown, TX 78628
Matthew  Z.

Matthew Z.

DRYER WHIRLPOOL WED5620HW0 "Arrived onsite for terminal block needing replacement. Replaced block, tested unit and unit is functioning properly. Job complete."

Near Middle Fiskville Rd, Austin, TX 78751
Lou S.

Lou S.

REFRIGERATOR JENN-AIR JS42PPDUDB00 "Arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, I found the ice bin full with ice. Customer emptied into a bowl and I tested the ice dispenser with the empty bin in place. The auger failed to rotate but I could hear the motor on. I inspected the shaft and found the head is rounded out and rusty. Inspected the bin shaft receiver and it is good. I removed the auger motor and found it badly rusted and ice formed around the outside of it and the cover. I removed and replaced the motor and shaft and retested with bin in place and it is operating as designed. I recommended that the customer clean the bin and allow it to air dry before placing it back in its place. No water leaks observed during service, job completed. Ice maker turned off while bin not in place."

Near Champions Dr, Georgetown, TX 78628
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT318FZDB05 Arrived on site for refrigerator not cooling. Tested and inspected unit and found no frost pattern on evaporator. Checked amp draw on compressor and found at 0.47 inspected with us light and found leak at drier. Will need SS repair. Office to schedule return trip. 2 hour job. Lock ring. No water leaks present at time of service.; ordrng 1 LOCKRING (LOCK RING ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (SS REPAIR) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W11209866 (compressor) and 1 W11407409 (EVAPORATOR ) and 1 W11490399 (DRIER )

Near Las Estancias Dr, Cedar Creek, TX 78612
Matthew  Z.

Matthew Z.

RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for range externally getting hot. Tested unit and upper panel near control was getting hot to the touch. Called tech line for assistance and reviewed placement of gasket and insulation. No issues and unit is functioning properly. Per the design some areas may feel uncomfortably warm to the touch. SR#7729261219

Near Seedling Path, Austin, TX 78723
Lou S.

Lou S.

DRYER WHIRLPOOL MEDC465HW0 "Arrived on site to inspect dryer noises. Upon further inspection, the customer advised that the unit is making a ticking noise while on. I turned the unit on and could hear a ticking noise coming from the back right area. Customer advised that the unit did not make that noise prior to recent services. I lifted the top panel and turned the unit on and the noise appears to be coming from the roller area. I disassembled the unit and tested the roller by spinning it and when the roller began to slow down, it appeared that either it or the shaft are warped. I replaced the roller with one form my van stock (349241T ) and retested and the noise is quieter, but it’s still there. I am ordering the shafts, rollers, washers, and tri-ring retainers. Office to schedule return service. No lint observed during service.; ordrng 4 349241T (support,roller)s and 4 WP3388703 (washer)s and 4 WPW10359269 (shaft)s and 8 WPW10512946 (rinG)s"

Near Fawn Cir, Lago Vista, TX 78645
Jonathan M.

Jonathan M.

MICROWAVE KITCHENAID KEMS308SSS00 "Arrived on site for a microwave that had a turntable that would not turn. Inspected unit and work area. Confirmed customers complaint and tested voltage going to the turntable motor. Found a proper voltage. Replaced turntable motor and tested unit. Unit is working as designed.

Near Willow Branch Rd, McGregor, TX 76657
Scott  M.

Scott M.

WASHER WHIRLPOOL WGD5100HW0 Arrived on site for dryer throwing error code . Mustier sensor error . Ordering control and sensor and electrode . Please call to set return ; ordrng 1 W10847984 (BELT SWITCH ) and 1 W11413571 (CONTROL) and 2 WP3387223s and 1 WP8577274 and 1 WPW10298258 (SENSOR )

Near Mc Phaul St, Austin, TX 78758
Andrew  H.

Andrew H.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to replace parts from pre ious diagnosis. Replaced wire harness, electric control and realized UI is not the correct part. Spoke with DW and verified part was not correct. Left the unit unplugged. Needing UI(W11089931). Office to reschedule. ; ordrng 1 W11089931 (panel-ui)"

Near Eastward Look, Dripping Springs, TX 78620
Al R.

Al R.

DRYER MAYTAG MEDC465HW0 "Arrived on site and inspected dryer not starting.Confirmed the complaint and found the timer and thermal fuse were both defective, causing the units issues.Removed and replaced both.Maintenance was on site cleaning the ventilation system.Unit now operating properly.Job complete"

Near Bacon Ranch Rd, Killeen, TX 76542
Al R.

Al R.

WASHER WHIRLPOOL CAM2742TQ3 Arrived back on site and corrected the timer issue and reinstalled the case.Unit now operating properly.Job complete

Near E Central Texas Expy, Killeen, TX 76541
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KSSO42QTX03 Arrived onsite for the to repair refrigerator but was not sent with the part to fix issue. Office to reschedule.; saved tckt

Near SANTALUZ Ln, Austin, TX 78732
Al R.

Al R.

WASHER MAYTAG MVWX655DW1 Arrived on site and inspected washer making strange noises during agitation.Confirmed the complaint and found the the cam screw was rubbing on the shield causing the issues.Reseated the screw and unit tested as designed without issues.No leaks detected at time of service.Customer Satisfied.Job complete

Near Frog Dr, Killeen, TX 76542
Al R.

Al R.

DRYER AMANA NED4655EW1 Arrived on site and inspected dryer timer issues.Customer advised the unit was turned on at night and ran all the way until the next morning.Confirmed the complaint and replaced the defective timer.Job complete Customer satisfied.

Near Duncan Ave, Killeen, TX 76541
Al R.

Al R.

DISHWASHER FRIGIDAIRE LFBD2412SF0A "Arrived on site and inspected dishwasher not starting.Confirmed the complaint, disassembled and found the latch connector was burned, also found the inlet valve defective.I replaced both and unit tested as designed.No leaks detected at time of service.

Near E Hogan Dr, Copperas Cove, TX 76522
Jacob S.

Jacob S.

REFRIGERATOR FRIGIDAIRE FRT18S6JS0 Arrived onsite for unit not cooling or freezing. Customer had unit unplugged upon arrival. Tested unit. Unit was only blowing air. Replaced bit start device and capacitor. Tested unit. Waited about 25min. Was feeling cooler temperatures from the freezer. Let customer know ujit will take about 6 to 8hrs before getting to optimal temperature. No leaks at this time. Job complete

Near Dickson Dr, Austin, TX 78704