Near Georgetown, TX 78628
Cliff
Job Details:
11/05/2020
MICROWAVE KITCHENAID KEMS309BSS01
Arrived on site to diagnose a microwave oven combination with a microwave that is not functional. Found bus fuse open preventing power from reaching the microwave. Replaced fuse from personal stock and tested unit. Found all is working properly at this time.
Near Pflugerville, TX 78660
David S
Job Details:
11/05/2020
WASHER MAYTAG MVWX655DW1
Arrived on site for washer not agitating. I inspected the unit and work area. I found fault code F7e6 motor fault. I tested the motor and found it spinning but the shifter not changing it to agitate. I swapped in a good shifter and tested the unit. It is now working as designed. Job complete no water leaks detected.
Near Leander, TX 78641
Paul
Job Details:
11/05/2020
WASHER LG WT5170HV
Arrived onsite for a washer getting an FE error message. I ran the diagnostics cycle and found fill valve working as designed. I tested the pressure switch and found it defective. The switch needs to be replaced. I replaced the pressure switch and tested the unit. The unit worked as designed. Call complete.
Near Harker Heights, TX 76548
Al
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05
"Arrived on site and inspected side by side refrigerator fresh food door opening and hitting the customers pantry.Opened the door and photographed the amount of bottles and weight in the unit causing the issues.I tested the door and door didnÂ’t swing open.Unit is sitting on a tile floor and I attempted to center the unit and customer didnÂ’t want it moved.Unit works as designed
Near Austin, TX 78745
Richard
Job Details:
11/05/2020
WASHER MAYTAG MVWB835DW0
Arrived onsite for the washer not working properly. Ran diagnostics and found error code for lid latch. Tested lid latch and it failed. Replaced lid latch and washer tested good. Complete
Near Georgetown, TX 78626
Cliff
Job Details:
11/05/2020
WASHER WHIRLPOOL GHW9150PW1
Arrived on site to diagnose a washing machine that is giving F to error code. Tested unit and found pressure chamber clogged. Cleaned pressure chamber and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed
Near Georgetown, TX 78633
Jonathan S
Job Details:
11/05/2020
MICROWAVE KITCHENAID KMBS104ESS02
Arrived on site for built in microwave not powering on/starting. Upon arrival customer stated the start and cancel buttons are not functioning intermittently. We uninstalled the unit and cleaned the ribbon on UI and control then reinstalled and the unit began working as designed. Will need to replace UI and panel control for intermittent failure. ; ordrng 1 W10891907 (UI CONTROL) and 1 W11197501 (PANEL CONTROL )
Near Kingsland, TX 78639
James
Job Details:
11/05/2020
OVEN KITCHENAID KOCE500ESS
Arrived on site and tested operation. Found f9e0 error and attempted to clear. Turned off breaker to reset and to pull unit to test incoming voltage. Turned on breaker and found 122v L2 to neutral and 125v L1 to neutral and 0v L1 to L2. Instructed customer that a licensed electrician will need to correct power supply to unit. Once repaired the unit should operate as normal. Job complete
Near San Marcos, TX 78666
Noah D
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00
"Arrived on site to inspect fridge for not turning off icemaker, upon inspection found the Icemaker was making ice in the off position. Replaced icemaker. Complete"
Near Killeen, TX 76549
Al
Job Details:
11/05/2020
DISHWASHER FRIGIDAIRE FDB510LCS3
Arrived on site and inspected dishwasher not draining.Ran a cycle and found the drain hose was caked with grease from the previous tenants that occupied the residence before the current tenants.Removed and replaced the hose and unit drained as designed.Job complete
Near Austin, TX 78731
Kevin
Job Details:
11/05/2020
ICE MACHINE KITCHENAID KUID508ESS2
Arrived on site and found ice machine is starting a cycle. Customer experienced a noise during operation and has had it off for several days. Removed lower panel and found valve assembly is not tightened the sidewall and corrected it. Observed ice machine complete cycle and did not hear any excessive noise. Job complete
Near Austin, TX 78749
Leonardo
Job Details:
11/05/2020
COOKTOP KITCHENAID KCED606GBL01
Arrived on site to replace cooktop. Replaced cooktop test unit and unit test good job complete.
Near Meadowlakes, TX 78654
James
Job Details:
11/05/2020
DRYER AMANA NED4655EW1
Arrived on site and tested operation. Found timer operating properly and unit heats. Found temps getting too high and not cooling down properly. Checked vent on roof and found to be completely clogged. Instructed customer of fire danger and recommended having the vent cleared before using again. Unit operating as designed but clogged vent is creating poor drying conditions. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details:
11/05/2020
ICE MACHINE JENN-AIR JIM158XYCX1
"Arrived on site to inspect ice machine for not making ice, upon inspection found the recirculating pump worked without tube, tubing was completely blocked with calcium
Near Dripping Springs, TX 78620
Andrew
Job Details:
11/05/2020
DISHWASHER KITCHENAID KUDC10FXSS5
Arrived on site to test unit for right side door hinge issues. Found right door hinge worn and sloppy. Replaced hinge, tested unit, unit works good. No leaks detected. Job complete."
Near Leander, TX 78641
Kayman
Job Details:
11/05/2020
WASHER MAYTAG MVW6230HW0
Arrived onsite for washer vibrating or banging around during wash cycle. Upon putting the unit into diagnostics I found a stored error code for clothes being detected in the tub during clean cycle. I ran a service diagnostics component activation test and all tests passed with no abnormal vibrating or shaking. The customer said they mainly noticed it happen with smaller loads and the clothes come out sopping wet sometimes. I explained that if the unit senses a off balanced load it will stop spinning and the clothes will not be fully spun out leaving water behind. I explained proper detergent usage as well as proper balancing to ensure there is no off balanced load issues. Unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Leander, TX 78641
Kayman
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Arrived onsite to install previously diagnosed parts. I installed the UI control. The unit is working as designed at this time. No leaks detected during time of service. Job complete.
Near Blanco, TX 78606
Brandon
Job Details:
11/05/2020
MICROWAVE WHIRLPOOL WMH32519FS0
"Arrived on site for customer complaint of light not working, found bulb missing and reflector missing. I dropped off reflectors and bulbs in office as requested by customer.
Near Leander, TX 78641
Lou
Job Details:
11/05/2020
RANGE WHIRLPOOL WEG745H0FS1
"Arrived on site to install previously diagnosed and ordered part. Due to the switch membrane ribbon being damaged, I removed and replaced the ribbon harness and tested the unit. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78748
Leonardo
Job Details:
11/05/2020
RANGE WHIRLPOOL WFG320M0BS3
Arrived on site to test unit for unit not getting to temp even after calibration. Test unit and found bad sensor. Replaced sensor test unit and unit test good job complete
Near Johnson City, TX 78636
Brandon
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
"Arrived on site for customer complaint of unit not dispensing ice, found failed auger motor, ordering motor.
Near Georgetown, TX 78626
Jonathan S
Job Details:
11/05/2020
WASHER WHIRLPOOL WTW4955HW1
"Arrived on site to install previously diagnosed parts. Installed new cam, actuator, and washplate. Put unit into diagnostic mode and ran high spin cycle and noise was gone. Advised customer on user care guide of loading unit and proper detergent usage, and to run a self clean cycle. Unit working as designed. Call complete."
Near Copperas Cove, TX 76522
Al
Job Details:
11/05/2020
WASHER MAYTAG MVWB835DC4
Arrived on site and without previously ordered part needed to complete the repair.When lid arrives office will reschedule the return appointment.Needs more workSP advised there was a parts and labor concession; O-emld tckt
Near Austin, TX 78728
David Z
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Spoke with customer in regards to job. Customer thought they were scheduled for yesterday. Unit has not been defrosted yet.
Near Horseshoe Bay, TX 78657
James
Job Details:
11/05/2020
DISHWASHER KITCHENAID KDTE104DSS0
Arrived on site and tested operation. Found supply valve making a loud squealing sound. Found valve not opened completely. Opened valve and noise stopped. Unit tests good. Job complete
Near Austin, TX 78701
Matthew
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Arrived onsite for refrigerator ice maker not making ice. Per the previous technician the ice maker and wiring harness were faulty. Replaced ice maker and harness, tested unit and unit filled and completed harvest cycle. No leaks present at this time. Job complete"
Near Kingsland, TX 78639
James
Job Details:
11/05/2020
WASHER GE GTW750CSL0WS
Arrived on site and installed new control and valve. Set personality code and tested. Unit tests good. Job complete
Near Austin, TX 78702
Leonardo
Job Details:
11/05/2020
DISHWASHER WHIRLPOOL KDTE254ESS2
Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Will need to replace sump and motor
Near Pflugerville, TX 78660
David S
Job Details:
11/05/2020
WASHER LG WM4370HKA
Arrived on site for washer showing error oe. I inspected the unit and work area. I found the drain pump has failed. I gained access to the drain pump and replaced with new. I reassembled the unit and ran a drain and spin cycle. I found the pump working and the unit draining. Job complete no water leaks detected.
Near Kyle, TX 78640
Noah D
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ03
Arrived on site to inspect fridge for not working correctly. Pushed glide and drawer in correct position. Complete
Near Pflugerville, TX 78660
Wesley
Job Details:
11/05/2020
COOKTOP WHIRLPOOL WCG97US6HS
Arrived onsite and found unit will need right rear burner orface. Return tech to come with thin flat head to make adjustments to valves. ; ordrng 1 ORIFICEKIT
Near Lago Vista, TX 78645
Lou
Job Details:
11/05/2020
REFRIGERATOR GE CYE22USHMSS
"Arrived on site to install previously diagnosed and ordered parts. Due to the keurig water line failure and spraying water onto the UI; the bin door gasket not sealing and the FC door gasket not staying attached, I removed and replaced the keurig water hose, UI, ic shin door, and FC door gasket and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Andrew
Job Details:
11/05/2020
ICE MACHINE KITCHENAID KUIC15PLTS0
"Arrived on site to test unit for no power and terrible noise. Found bad drain pump, replaced pump. Tested unit, unit works good. No leaks detected. Job complete."
Near Blanco, TX 78606
Brandon
Job Details:
11/05/2020
OVEN JENN-AIR W105
"Arrived on site for customer complaint of seal not sealing, and latch not latching, found failed seal and broken latch,
Near Dripping Springs, TX 78620
Andrew
Job Details:
11/05/2020
REFRIGERATOR GE GNE25JSKCFSS
"Arrived on site to replace control board from previous diagnosis. Replaced board, tested unit, unit works good. Job complete"
Near Austin, TX 78757
Scott
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Arrived on site for poor water flow . Filter head seems fine .replaced inside valve still poor water flow . Will need filter head . Ordering filter head . No water leaks detected at time of service. Call to set return ; ordrng 1 W11346622
Near Pflugerville, TX 78660
David S
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Arrived on site to install previous diagnosed part. I gained access to the drawer and I replaced the slide that is missing the wheel. I tested the drawer and found it operating as designed. Job complete.
Near Georgetown, TX 78628
Tommy
Job Details:
11/05/2020
DISHWASHER GE GDT635HSJ2SS
Near Leander, TX 78641
Tommy
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL KRFC704FBS01
Arrived onsite for previously diagnosed parts. Turned unit off at breaker. Replaced ice maker and UI side panel. Found front UI panel had loose connections made sure to tighten connections. Turned unit back on and tested. Unit tested good job completed.
Near Pflugerville, TX 78664
Jonathan S
Job Details:
11/05/2020
COOKTOP WHIRLPOOL WCG55US0HS00
Arrived on site to install previously diagnosed parts. Installed four screws on on four different burner heads. Unit working as designed. Call complete.
Near Cedar Park, TX 78613
Wesley
Job Details:
11/05/2020
COOKTOP WHIRLPOOL KCGS556ESS02
Arrived onsite and found warping In the front right burner caps causing irregular flow and sparking when good flame did not close spark circuit. Ordering front right burner head and cap and orifices. Foam also seems to be expeptionally hi on bad burner possible incorrect orifice installed. Office to reschedule. ; ordrng 1 FRONTRIGHTSPREADERBURNER (SEE PIC) and 1 ORIFICES (UINOWN)
Near Pflugerville, TX 78660
Jimmy J.
Job Details:
11/05/2020
DRYER WHIRLPOOL WED5620HW1
"Arrived on site for Visibly Failed, Broken or Missing Parts - Customer Request Service - Interior Light, Lamp or BulbInspected dryer for lightbulb not working. Researched dryer through service matters and found this dryer did not come with a lightbulb. Other models of this dryer DO come with a lightbulb, but this is the model without a lightbulb. Placed in diagnostics to check for any error codes while I was there. No error codes came up. Dryer is operating as designed."
Near Buda, TX 78610
Noah D
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM00
"Arrived on site to inspect icemaker for not operating, upon inspection found the motor in icemaker seized,replaced Icemaker. Ordering covered seals. Office to reschedule ; ordrng 1 W10612142 (SEALS) and 1 W10648043 (SEALS )"
Near Leander, TX 78641
Tommy
Job Details:
11/05/2020
DISHWASHER KITCHENAID KDTM404KPS0
Arrived onsite for dishwasher leaking. Upon arrival found found inlet valve was loose. Tightened valve and put through diagnostics test. Unit tested good no error codes or leaks. Job completed. Ran through all tests 2.
Near Austin, TX 78731
Kevin
Job Details:
11/05/2020
DISHWASHER KITCHENAID KUDS02FRSS4
on site and inspected dishwasher and found very little water entering machine at the start of a cycle. Removed valve and disconnected incoming water supply and found that water pressure is good. Will need to bring back a new valve Valve ordrng 1 WPW10158389 (valve-inlt)"
Near Dripping Springs, TX 78620
Robert
Job Details:
11/05/2020
COOKTOP WHIRLPOOL SCS3014LS02
Arrived on job to replace previously diagnosed parts. Found the screws and heads too badly damaged to replace.
Near Georgetown, TX 78633
Cliff
Job Details:
11/05/2020
WASHER MAYTAG MVWX655DW0
Arrived on site to diagnose a washing machine that is making unusual noise. Tested unit and found Cam and actuator assembly not moving properly. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78628
Tommy
Job Details:
11/05/2020
ICE MACHINE KITCHENAID KUIX535HBS00
Arrived onsite for ice maker leaking. Upon arrival found that unit was no properly installed drain hose was not clamped in and was leaking. Clamped drain hose and tested. Left unit pulled out as unit may need a smaller drain hose for small amount of space to be pushed in without kinks. Job Completed.
Near Lakeway, TX 78734
David Z
Job Details:
11/05/2020
DRYER WHIRLPOOL WED95HEDC0
"Arrived on site for second appliance, dryer that is not allowing certain setting changes. Customer showed me that several different cycles were not allowing them to adjust things like heat temperature. Advised customer that various cycles will only allow certain settings to be changed, and some are locked in. Showed them different cycles and settings that can be adjusted. Customer asked why the unit would keep running after it was finished. Advised on the wrinkle shield setting, and that it will auto tumble for up to several hours after a cycles Is done, and that it needs to be disabled if they do not want the feature. Unit is working as designed,
Near Austin, TX 78738
Robert
Job Details:
11/05/2020
DISHWASHER KITCHENAID KDTM404ESS3
Arrived on job for complaints of soap not washing out of cup. Found the spray arm not rotating. Will need to replace sump and motor.
Near Killeen, TX 76549
Al
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
Arrived on site and inspected refrigerator leaking from the rear.Confirmed the complaint and found the connector that connects the wall valve to the unit wasnÂ’t correctly installed causing the water leaks.Corrected the issue and unit tested as designed.Customer satisfied.Job complete
Near Leander, TX 78645
Lou
Job Details:
11/05/2020
ICE MACHINE KITCHENAID KUIA18NNJS4
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit compressor failing, I removed and replaced the compressor, drier, access valve, and evaporator and vacuumed the system a it held 30psi vacuum. Placed 6.50oz of R134a refrigerant in system and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Cedar Creek, TX 78612
Andy
Job Details:
11/05/2020
OVEN WHIRLPOOL WFE540H0ES0
Arrived on site to install previously diagnosed bake element and temperature sensor. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78724
Matthew
Job Details:
11/05/2020
OVEN WHIRLPOOL WFE505W0JS0
Arrived onsite for range bake and broil not functioning. Upon inspection found wires harness burnt and melted near terminal block. Power cord also partially melted. Main wire harness will need to be replaced. Maintenance will need to provide new power cord to complete service. Left unit unplugged for safety. Office to reschedule ; ordrng 1 W11416047 (WIRE HARNESS MAIN)
Near Georgetown, TX 78626
Jonathan S
Job Details:
11/05/2020
DRYER MAYTAG MDE6200AYW
Arrived on site to install previously diagnosed parts. Gained access to front drum and installed new seal with high temp glue. Waited several minutes for glue to harden to reinstall drum. Advised customer to wait 24 hours to use machine in order to allow glue to fully seal. Call complete. Customer paid in full prior visit.
Near Austin, TX 78741
Richard
Job Details:
11/05/2020
WASHER WHIRLPOOL WFW560CHW0
Arrived onsite for the washer not filling with water. Ran diagnostics and found no error codes and all functions tested good. Ran a regular wash cycle and washer filled with water. Found no issues with washer at this time. Complete
Near Round Rock, TX 78681
Cliff
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL GX5FHTXVY06
Arrived on site to diagnose a refrigerator that is not closing properly. Found the lower freezer been not set in Boulder properly. Reset lower freezer burn and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78741
Richard
Job Details:
11/05/2020
RANGE WHIRLPOOL WFE320M0ES2
"Arrived onsite for the oven cooktop on light stays on. During testing found that that RF,RR burner switches were the cause of the light not turning off. Replaced both burner switches and oven tested good. Complete"
Near Manor, TX 78653
Scott
Job Details:
11/05/2020
WASHER WHIRLPOOL WTW8500DC3
"Arrived on site for loads not spinning out . Ran diagnostics got long fill error code . During agitate and spin unit is making a lot of noise . Found stator and rotor covered in oil . Ordering gearcase and slider , AUTHO. No water leaks detected at time of service. Call to set return .; ordrng 1 AUTO and 1 W10734521 (slider) and 1 W11455453 (GEARCASE )"
Near Liberty Hill, TX 78642
Paul
Job Details:
11/05/2020
MICROWAVE WHIRLPOOL WMH32519HZ3
Arrived onsite for a microwave that is smoking. Ms stated the smoke came from around the cavity light. I visually inspected the cavity lamp and socket finding all ok. I tested the unit with my microwave tester finding the unit working as designed and putting out 1000 watts. I saw a lot of splatter in the cavity and explained to me that I suspected something had splattered on the bulb. I went over keeping the cavity clean with Ms. Call complete.
Near Austin, TX 78731
Kevin
Job Details:
11/05/2020
REFRIGERATOR KITCHENAID KSF26C4XYY03
Arrived on site and attempted to replace fill tube and could not get the old one separated from the door. A new freezer door will be needed to correct the issue. ; ordrng 1 W10410951 (dor-fip ms)
Near Hutto, TX 78634
Jimmy J.
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Arrived on site for Ice maker is dripping water into refrigerator. Same problem as last time.Replaced ice maker and evap fan due to water still coming out of the front tray after water fills ice cube mold. Also turned down water valve at the customers wall due to high pressure. Ran ice harvest then water fill test. No leaks from evap cover or spilling over ice cube mold this time. Job completed n
Near Pflugerville, TX 78660
David S
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01
Arrived on site for sealed system repair. I gained access to the evaporator and melted the ice ball. I found uv dye on the cap tube. I evacuated the system. I removed the leaking evaporator and installed a new one. I installed a new UI dryer as well. I put a measured charge into the system and found pressures equalizing properly. When I turned the unit on I found a good frost pattern forming on the evaporator. Job complete.
Near Austin, TX 78758
Scott
Job Details:
11/05/2020
DRYER WHIRLPOOL WED5620HW1
"Arrived on site for dryer no response and powering up on itÂ’s own. Unable to put into diagnostics. Console unresponsive . Connections are good . Will defiantly need console , may need main control. Call to set return .; O-emld tckt"
Near Manor, TX 78653
Scott
Job Details:
11/05/2020
DISHWASHER AMANA ADB1400AGB3
Arrived on site for for washer not starting . Found float switch misaligned. Straightened out float switch cage . Ran diagnostics . All checked normal . No water leaks detected at time of service. Job complete .
Near Pflugerville, TX 78660
David S
Job Details:
11/05/2020
WASHER MAYTAG MHW6000XW2
Arrived on site for washer leaking during a clean cycle. I inspected the unit and work area. I ran the unit through a clean cycle and I found suds coming out of the vent in the back. I spoke to the customer about the usage of soap. And I recommend this inning the washer several times through a clean cycle to clear out all the soap residue.
Near Bastrop, TX 78602
Andy
Job Details:
11/05/2020
DRYER MAYTAG MEDB855DC3
Arrived on site for dryer making noise. Tested and inspected unit and found sock stuck in blower wheel. Removed sock and made needed adjustments. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78681
Jimmy J.
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05
Arrived on site to install previously diagnosed parts. Removed water line where section was pierced. Installed connector fitting to open lines where pierced piece was removed. Tested water line with water dispenser and no leaks detected. Job completed.
Near Georgetown, TX 78633
Jonathan S
Job Details:
11/05/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
"Arrived on site for dishwasher leaking from steam vent when door is opened and leaving water drops in tub. Performed diagnostics mode, no error codes. Monitored test cycle and measured amp draw to element. Found heater drawing 7.5 amps. Called Whirlpool tech support and spoke with Andrew SR# 7729149448 he addressed making sure hot water is going to unit, make sure customer is running hot water before starting unit, advise customer of using to much soap with soft water causing over sudsing and can affect water distribution and cause heat distribution issues as well. Found no mechanical failures. Call complete."
Near Leander, TX 78645
Lou
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01
"Arrived on site to inspect refrigerator doors with rust on them. Upon further inspection, I found both the RC door and FC door had bad rust spots on them. I attempted to clean the doors and the rust failed to come off. I removed and replaced the both doors. I am ordering two (2) door handle plugs due to the plug heads breaking off while attempting to install them. No water leaks observed during service, job completed. I attempted to contact the builder and had to leave a vm. ; ordrng 2 WP12246610D2C (plug-hndle)s"
Near Georgetown, TX 78633
Cliff
Job Details:
11/05/2020
REFRIGERATOR KENMORE 795.74025.411
Arrived on site to diagnose a refrigerator that was not cooling properly in the freezer compartment. Tested unit and found all is working properly at this time and temperatures are correct. Did find items behind lower freezer pan preventing the door from closing properly. Removed items and inform homeowner of financing. No further repairs are needed and no leaks were found at time of service.
Near Austin, TX 78717
Tommy
Job Details:
11/05/2020
MICROWAVE WHIRLPOOL WOC75EC0HS01
Arrived onsite for console on built in microwave and oven combo not working. Upon arrival found error code F6E0. Unit working for now. Ordering appliance manager and console office to reschedule due to part availability.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11428561 (CONSOLE )
Near Austin, TX 78754
Scott
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Arrived on site ,replaced evap cover and shined evap cover . No water leaks detected at time of service. Job complete ."
Near Liberty Hill, TX 78642
Paul
Job Details:
11/05/2020
ICE MACHINE KITCHENAID KUIX305ESS2
"Arrived onsite for an ice machine not making ice. I found the overload tripping after the compressor would start and run for a few seconds. The overload and start relay need to be replaced. Ordering W10783194 overload & WP2217224 relay-strt. ; ordrng 1 W10783194 (overload) and 1 WP2217224 (relay-strt)"
Near Austin, TX 78756
Matthew
Job Details:
11/05/2020
DISHWASHER WHIRLPOOL KDTM354DSS5
"Arrived onsite for dishwasher leaking. Tested unit and let complete cycle run. Checked for leaking at inlet, sump, drain pump and hoses. Could not detect leak. No leaks present at this time. Job complete"
Near Round Rock, TX 78664
Jimmy J.
Job Details:
11/05/2020
COOKTOP KITCHENAID KCGS550ESS01
"Arrived on site for Rear right small burner not igniting. Can smell gas and hear clicks for ignition.Ignited back rear burner and flame came on, but flame was not normal. Removed burner cap and cleaned off areas that were soiled that may cause igniter to not make proper contact for ignition. Cleaned igniter surface to ensure proper spark. Also noticed the cap was not centered. Replaced cap and burner ignited on the second click. Job completed."
Near Austin, TX 78738
Robert
Job Details:
11/05/2020
MICROWAVE KITCHENAID KHMS2056SSS3
Arrived on job for complaints of no power. Found fuse open. Test unit with fuse bypass and working properly. Replaced fuse and test unit.
Near Leander, TX 78641
Lou
Job Details:
11/05/2020
DRYER MAYTAG MED8200FC0
"Arrived on site to inspect dryer not drying clothing. Upon further inspection, I tested the temps inside the unit with the temp selection on high. My temp,reading never got above 119 degrees. I disassembled the unit and found the metal plate in the element badly warped and cracked. I removed and replaced the element and reassembled the unit and tested. Unit is operating as designed. No lint observed during service, job completed."
Near Bastrop, TX 78602
Andy
Job Details:
11/05/2020
DISHWASHER MAYTAG MDB8959SKW0
Arrived on site for dishwasher error code. Tested and inspected unit and found failed drain pump. Removed failed part and found pump coming apart took pictures and attach to SD-QuickPic for warranty as instructed by service pointer. Cleaned out any parts and installed new drain pump. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
David S
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Arrived on site to install previous diagnosed part. I gained access to the drawer and I replaced the slide that is missing the wheel. I tested the drawer and found it operating as designed. Job complete.
Near Cedar Park, TX 78613
Wesley
Job Details:
11/05/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived onsite and found unit to be operating as designed no leak except possible vent condensation. Advised on design. Al checks good.
Near Austin, TX 78701
Matthew
Job Details:
11/05/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Arrived onsite for dishwasher not draining. Removed drain pump and inspected. Found impeller jammed. Freed impeller, reconnected and tested. Units drain cycle is completing successfully. No leaks present at this time. Job complete."
Near Dripping Springs, TX 78620
Andrew
Job Details:
11/05/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
"Arrived on site to test unit for broken adjusters. Found customer had purchased new adjusters from whirlpool himself. Installed new adjusters for customer, tested unit, unit works good. No leaks detected at time of service. Job complete.
Near Austin, TX 78731
Kevin
Job Details:
11/05/2020
REFRIGERATOR KITCHENAID KDDC24RVS00
"Arrived on site and inspected refrigerator and found it is 53°, took one picture of evaporator and sent it to CS, evaporator shows a refrigerant leak and would need to be replaced along with compressor.
Near Austin, TX 78731
Kevin
Job Details:
11/05/2020
REFRIGERATOR KITCHENAID KSSC48QVS03
"Arrived on site and inspected refrigerator and found control board is clicking and cycling power to refrigerator every 45 seconds to a minute. So found ice maker shaft has slipped down white plastic ring. Was able to adjust it but it needs to be replaced otherwise it will happen again. ordrng 1 W10789107 (cntrl-elec) and 1 WP2318082 (shaft)"
Near Cedar Park, TX 78613
Wesley
Job Details:
11/05/2020
DISHWASHER KITCHENAID KDTM354DSS4
Arrived onsite and replaced failing vent and control due to rust and 10 3 error.
Near San Marcos, TX 78666
Andrew
Job Details:
11/05/2020
WASHER WHIRLPOOL WETLV27HW1
"Arrived on site to test unit for latch/magnet missing. Replaced latch/magnet. Tested unit, unit works good. No leaks present. Job complete."
Near Jarrell, TX 76537
Tyler
Job Details:
11/05/2020
MICROWAVE WHIRLPOOL WMH31017HS6
Arrived on site for microwave meeting previously diagnosed high-voltage components as well as other electrical hardware. After installing necessary parts I was able to reassemble the unit and verify that the microwave now heats properly and is no longer blowing any fuses or chipping the breakers or shutting off prematurely. Call complete
Near , TX 78606
Brandon
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11
"Arrived on site for customer complaint of unit not dispensing ice, found ice was not clumping together and the auger motor and coupling tested good. Replaced ice bin, unit tested good."
Near Austin, TX 78728
David Z
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
"Arrived on site to diagnose refrigerator with an issue with a cap going in on the top of the door. Found that the issue isnÂ’t a cap, itÂ’s the door hinge pin on the RC door has come detached from the hinge plate. Ordering new hinge to resolve. Office to schedule due to item being out of stock. ; ordrng 1 W10901054 (hinge-door) and 1 W11409290 (HINGE)"
Near Temple, TX 76504
Tyler
Job Details:
11/05/2020
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived on site for dishwasher draining. Upon arrival I ran a diagnostics check but found no error codes indicating a problem. I then found 5e disposal drain blocker wasnÂ’t removed when unit was installed and it was preventing the unit from draining water properly. I removed the blocker and retested unit. I found unit not fills, agitates, and drains as designed. Call complete"
Near Austin, TX 78750
Wesley
Job Details:
11/05/2020
WASHER WHIRLPOOL WTW8040DW
Arrived onsite and found unit operating with leak from valve. Ordering valve to repair. ;
Near Austin, TX 78737
Leonardo
Job Details:
11/05/2020
DISHWASHER KITCHENAID KDTM704KPS0
Arrived on site to replace wash motor. Replaced sump and motor test unit and unit test good no leaks present at this time.
Near Austin, TX 78746
Kevin
Job Details:
11/05/2020
DRYER MAYTAG WED5620HW
"Arrived on site and inspected dryer and found black wire on connection to control board is loose, also customer is experiencing moisture inside the control panel display. Used airflow meter and found airflow is restricted vent to the exterior of the home will need to be cleaned/cleared A service to correct issue. If moisture persists a new control panel can be ordered, Took pictures, job complete"
Near Georgetown, TX 78633
Jonathan S
Job Details:
11/05/2020
MICROWAVE KENMORE 790.4960331
"Arrived on site for microwave touchpad not responding. Verified failure and found left side of key pad not responding. Disassembled nit to gain access to key pad. Inspected ribbon and reinstalled. Tested key pad operation and found will need to replace key pad control assembly. Service and labor $249.99, parts $118.20 plus tax. Customer approved estimate and paid in full. Contacted parts department (SR) and found part is on order and able to return on Friday the 6th."
Near Leander, TX 78641
Lou
Job Details:
11/05/2020
WASHER MAYTAG MHW8200FC0
"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F9E1. Cleared the code and removed the back cover to expose the drain pump. Removed the drain pump/filter and found no debris inside other than a few coins. Re-installed the drain pump and tests the unit and when the drain pump came on, it made a loud rattling sound. I removed and replaced the drain pump and retested. Unit is operating as designed. No water leaks observed during service, job completed.
Near Whitney, TX 76692
Jonathan M
Job Details:
11/05/2020
WASHER MAYTAG MVWX655DW1
Arrived on site for a washing machine that was not completing a cycle. Inspected unit and work area. Please do an in-service diagnostics and found an F8 E1 (low/no fill) error code. Tested the unit in a manual test on both fill valves and found the cold water valve barely trickling in water. Replaced water valve and tested unit. Unit is working as designed. Complete.
Near Killeen, TX 76542
Tyler
Job Details:
11/05/2020
DISHWASHER GE GSD2100V50BB
"Arrived on site for dishwasher needing previously diagnosed motor,timer,timer cam. After installing he needed parts I was able to reassemble and test the unit. I verified that unit is now filling agitating and drains exactly as designed. No leaks before during or after repairs. Call complete"
Near Cedar Creek, TX 78612
Andy
Job Details:
11/05/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB05
Arrived on site for refrigerator not cooling in RC and FC tested and inspected unit and found compressor not running and clicking. Removed failed start device and replaced with new. Tested unit with little to no improvement. Tested capacitor and capacitor tested good. Performed amp draw and found when trying to click on compressor pulling 11.4 amps. SS repair needed. 2 hour job. Lock ring. Ordering needed parts. Ordering to schedule return trip. Left unit unplugged for safety. No water leaks present at time of service.; ordrng 1 LOCKRING (LOCK RING ) and 1 SEENOTE (SS REPAIR) and 1 SEENOTE (2 HOUR JOB ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W11209866 (compressor) and 1 W11407409 (EVAPORATOR ) and 1 W11490399 (DRIER )
Near Copperas Cove, TX 76522
Al
Job Details:
11/05/2020
DRYER MAYTAG MEDX700XW0
"Arrived on site and inspected dryer not heating.Confirmed the complaint and found a massive buildup of lint both inside and outside the dryer.Disassembled, removed and replaced the defective element.Reassembled and unit tested as designed.Customer satisfied.Job complete"