Near Round Rock, TX 78664
Tyler B.
Job Details: 11/27/2018
MICROWAVE WHIRLPOOL WOC54EC0AS05 "Arrived on site for door replacement, R&R door and tests good."
Near Austin, TX 78735
Kevin
Job Details: 11/27/2018
WASHER WHIRLPOOL WTW4855HW1 Arrived on site and found start button on control board has to be pushed in too far in order for cycle to begin. Will need to bring back a new control board to correct issue. Prescreened control board was for a front loader model number that was incorrectly given. No water leaks from connections at time of service.; ordrng 1 W11256099 (CONTROL BOARD)
Near Austin, TX 78725
Joseph C.
Job Details: 11/27/2018
MICROWAVE WHIRLPOOL AMV2307TFS2 Arrived on site for “vent noise” complaint. Insulated vent flap. Tested unit. Unit is performing as designed.
Near Buda, TX 78610
Luis
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for unit freezing in fresh food. Unit working as designed unit not freezing in fresh food.
Near Austin, TX 78723
Joseph C.
Job Details: 11/27/2018
MICROWAVE KITCHENAID KMBS104ESS02 "Ref#7723325379 Arrived on site for “not heating” complaint. Spoke with Timor, at techline. Unit had chattering relay for light switch. Per techline, removed and replaced control and door switches. Unit is performing as designed."
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/27/2018
OVEN JENN-AIR JJW2427DS00 "Arrived on site for stuck key error, R&R panel and selected model number off unit. Panel did function and heat. But was throwing error codes for microwave. Not a microwave unit. Will need to re order panel and office reschedule ; saved tckt"
Near Belton, TX 76513
Steve C.
Job Details: 11/27/2018
WASHER MAYTAG MVWB835DW1 Arrived on site for the unit will not drain. Found tub is full of water. Tested the unit and unit will not drain. Remove the drain pump and found a coin stuck in the pump. Found the motor has shorted. Replace the pump and tested the unit. Unit works properly and all water connections were drawing at time of service.
Near Austin, TX 78750
Paul
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite for the refrigerator leaking from the filter area. Ms stated they tried changing the filter and it had gotten stuck. I found the old filter not completely seated causing the leak. I removed the old filter and installed a new one that ms had. The unit is not leaking anymore. Call complete.
Near Belton, TX 76513
Steve C.
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site to install the temp logger. Installed the temp logger and the box is in the top shelf above unit.; ordrng 1 CNOTE (TEMP LOGGER)
Near Austin, TX 78735
Luis
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Arrived on site for fresh food door too high and unit wobbly. Lowered fresh food door from hinge screw,found unit wobbly adjusted from legs on base of unit. After adjustments unit working as designed"
Near Buda, TX 78610
Kevin
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site and found oil on the floor next to refrigerator, found that oil is not coming from refrigerator, no fault found with refrigerator. No water leaks from connections at time of service, job complete."
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/27/2018
WASHER SAMSUNG WF42H5000AW/A2 "Arrived on site for drain complaints, found drain pump seized . R&r drain pump and tested good. During testing noticed cold water is coming in too slow. Unit will need new cold water valve. CNOTE part AUTHO ; ordrng 1 DC62-30312J (VALVE)"
Near New Braunfels, TX 78130
Brandon
Job Details: 11/26/2018
MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site to replace control board. As soon as I replaced control and plugged unit in, the board popped and blew the fuse. Ordering all door switches fuse and control. ; ordrng 1 W10138793 (fuse) and 1 W10211973 (switch) and 1 W10269457 (switch) and 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10849829 (cntrl-elec) and 1 WP8206419 (interlock) and 1 WPW10156813 (interlock)"
Near Leander, TX 78641
James
Job Details: 11/26/2018
OVEN KITCHENAID KEBS107SSS04 Arrived on site and tested operation. Found no heat from Brooklyn element. Found visible failure of element. ; ordrng 1 WP9760774 (elmnt-brol)
Near Georgetown, TX 78626
James
Job Details: 11/26/2018
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Arrived on site and installed new ice bin handle. Tested for proper operation. Unit working properly. Job complete
Near New Braunfels, TX 78130
Brandon
Job Details: 11/26/2018
DRYER MAYTAG MEDB765FW0 "Arrived on site for customer complaint of door strike being broken, I replaced strike, unit tested good"
Near Leander, TX 78641
James
Job Details: 11/26/2018
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site and tested operation. Found unit is leaking from diverter. Unit will need new sump assembly to repair. ; ordrng 1 W10805015 (pump&motor)
Near New Braunfels, TX 78130
Brandon
Job Details: 11/26/2018
COMPACTOR KITCHENAID KTTS505EBL0 "Arrived on site for customer complaint of trash compactor not opening. Found customer had solid pack on, I instructed customer on use of compactor. Unit tested good."
Near Georgetown, TX 78628
James
Job Details: 11/26/2018
REFRIGERATOR KITCHENAID KFCS22EVMS6 Arrived on site and inspected unit. Found rust streaks on freezer door and right side fresh food door. Customer has already tried the stainless brightener and is did not removed the rust. Unit would need new freezer door to repair. Door part number is 13094917SQ
Near Salado, TX 76571
Al
Job Details: 11/26/2018
WASHER WHIRLPOOL RAS8445KQ0 Arrived to install previously ordered parts. I removed and replaced the parts with the new ones. I tested the unit and unit tested as designed. No water leaks observed at the of service. Job Complete.
Near Georgetown, TX 78628
James
Job Details: 11/26/2018
RANGE WHIRLPOOL JJW8530CAB Arrived on site and tested operation. Found that the door does not spring shut and is not sealing to the top. Unit will need both hinges to repair. ordrng 1 WP74008014 (hnge-door)
Near Austin, TX 78748
Luis
Job Details: 11/26/2018
REFRIGERATOR WHIRLPOOL GI6SARXXF02 "Arrived on site for water leaking. Diagnosed frozen drain,removed old drain duct bill installed updated drain tube kit,defrosted drain in freezer checked water flow through drain good. Part covered by AUTHO S38253 customer responsible for labor.
Near Temple, TX 76501
Al
Job Details: 11/26/2018
REFRIGERATOR MAYTAG MFF2558VEB3 Arrived to inspect fc not cooling. Customer says she may have left the freezer door open. I observed and removed ice buildup in fc and sealed the bottom fc door that had several small air gaps. JOB COMPLETE
Near Leander, TX 78641
James
Job Details: 11/26/2018
DRYER WHIRLPOOL WED4815EW1 Arrived on site and tested operation. Found that unit will not start. Tested fuses and found loose connection to thermal fuse and secured. Found lever on start switch has broken off. Installed new door switch and tested operation. Unit working properly. Job complete
Near New Braunfels, TX 78132
Brandon
Job Details: 11/26/2018
RANGE JENN-AIR JDRP548WP03 "Arrived on site for customer complaint of left oven fan noise. Found left oven convection fan motor to be louder then normal. I replaced fan motor, unit tested good."
Near Leander, TX 78641
James
Job Details: 11/26/2018
DISHWASHER KITCHENAID KUDE60SXSS1 Arrived on site and inspected upper rack. Customer has only gotten one adjuster in but the adjuster locks have failed as the adjusters were missing a locking clip and the front positioners. Customer wants to order the parts her self. Job complete
Near Georgetown, TX 78633
James
Job Details: 11/26/2018
REFRIGERATOR WHIRLPOOL GSC25C4EYY02 Arrived on site and tested unit. Found ice maker over filling and causing ice build up under ice bin. Installed new ice maker and found same result. Customer stated that previous repair company installed new valve and ice maker and the unit began over filling the ice maker. I also found that the tan/red wire for the auger motor was pinched between the motor and the housing. Repaired wire and tested motor. I will need to call tech line to discuss finding and further repair. Collected diagnosis
Near , TX 78628
James
Job Details: 11/26/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site and tested operation. Found sealed system working properly as well as the condenser and evaporator fan. Custer stated that the rear panel over the evaporator was completely frozen. Tested the thermistor and the heater and found to be good. Installed new control and tested operation. Unit working properly. Job complete
Near Georgetown, TX 78628
James
Job Details: 11/26/2018
REFRIGERATOR KITCHENAID KSSC42QVS04 Arrived on site and tested operation. Found ice maker not working due to failed optics boards. Installed new optics and tested. Unit working properly.
Near Copperas Cove, TX 76522
Al
Job Details: 11/26/2018
WASHER WHIRLPOOL WFW8640BW "Arrived to inspect ( Washer will not operate. Makes loud noise when plugged in. Door locked closed). I verified the complaint and removed the lid in order to access the door switch. I ran the unit through service test mode and noticed the water wasn’t draining. I removed the drain hose from the wall and noticed it was still taped up from the move to Texas. I removed the tape, service tested it again and the unit worked as designed. I zip tied the drain hose as well. All water lines were dry at the time of service. JOB COMPLETE.
Near Copperas Cove, TX 76522
Al
Job Details: 11/26/2018
DISHWASHER MAYTAG MDB4949SDZ Arrived to inspect dishwasher not washing dishes. Ran the unit and discovered there was low water pressure entering the unit. I removed and replaced the inlet valve. The unit was tested again and I found the upper arms were not operational. I changed out the motor and pump and tested the unit. It operated as designed. No water leaks observed at the time of service. JOB COMPLETE.
Near Austin, TX 78734
Luis
Job Details: 11/26/2018
REFRIGERATOR KITCHENAID KSSC48MHS00 "Called customer customer not available,office will need to contact customer to reschedule ; saved tckt"
Near Georgetown, TX 78628
James
Job Details: 11/26/2018
DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived onsite tested operations found high temp wash / heated dry / control lock & cancel lights not working. Unit needs new console to repair.
Near New Braunfels, TX 78132
Brandon
Job Details: 11/26/2018
VENTHOOD WHIRLPOOL WVW53UC6FS1 "Arrived on site for customer complaint of blower fan motor not working. Found faulty control. I replaced control, unit tested good."
Near New Braunfels, TX 78132
Brandon
Job Details: 11/26/2018
RANGE JENN-AIR JES9800BAB "Arrived on site for customer complaint of downdraft fan motor not pulling steam down. Found dog food bag was used as tubing connecting duct to motor. I removed bag and hooked up duct properly, unit tested good.
Near , TX 78666
Brandon
Job Details: 11/26/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for customer complaint of ice not dispensing cubed all the time. I tested solenoid and ice bin, unit tested good at time of service"
Near Manchaca, TX 78652
Luis
Job Details: 11/26/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM01 Arrived on site for no leds in fresh food and freezer. Diagnosed failed led module in fresh food installed new led module in fresh food led in fresh food working no change in freezer diagnosed both led control failed. Installed freezer led control both led controls in fresh food and freezer working as designed
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/26/2018
OVEN HOTPOINT RGB746HED3WH "Arrived on sote for heat complaints, found new igniter cracked. upon removal and install of new igniter, new igniter fell apart as tech was tightening screws. Screw hole in burner stripped due to heat causing metal to shrink. Will need another new bake burner ASSY . Office to reschedule ; ordrng 1 CNOTE (PART APPROVAL ) and 1 WB16K10035 (burner bake)"
Near Austin, TX 78749
Luis
Job Details: 11/26/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no ice. Found ice around adapter,ran diagnostics weak air flow from ice box fan,E2 error on icemaker. Diagnosed unit will need adapter kit,ice box fan and icemaker installed adapter kit,icemaker and icebox fan. Powered unit on icemaker ran through a cycle and filled with water."
Near Georgetown, TX 78628
James
Job Details: 11/26/2018
OVEN KITCHENAID WOD51EC0AS01 Arrived on site for oven door glass has a streak. Disassembled door and cleaned glass for lower oven door. Reassembled and tested. Job complete. Collected labor on invoice 205598.
Near , TX 78628
Thomas L.
Job Details: 11/26/2018
RANGE WHIRLPOOL WFG550S0HZ0 ordrng w11162730/spark module and W11186001/control (by MS)
Near Spicewood, TX 78669
Luis
Job Details: 11/26/2018
REFRIGERATOR KITCHENAID KRMF706EBS00 Arrived on site for cooling issue and no response from deli control. Removed deli control found deli control fried. After removing deli control unit still shutting off then powering back on diagnosed unit will need main control and deli control. Replaced both controls powered unit on tested deli control and ui unit working as designed. ; used 1 WPW10675033 (CONTROL USED FROM JOB 205624) from stock
Near Georgetown, TX 78633
Tyler B.
Job Details: 11/26/2018
WASHER LG WM4270HWA "11/24/18 9:08: TB rspndd 11/24 SAT, 205883. Arrived on site for water standing in dispenser. Cleaned entires dispenser and tested good no leaks on site"
Near Hutto, TX 78634
Tyler B.
Job Details: 11/26/2018
WASHER WHIRLPOOL LSN1000LW3 "11/24/18 10:48: TB rspndd 11/24 SAT, arrived on sote for valve replacement. R&R valve and tested good no leaks on site"
Near Georgetown, TX 78633
Tyler B.
Job Details: 11/26/2018
REFRIGERATOR WHIRLPOOL GS5SHAXTL01 "11/24/18 10:10: TB rspndd 11/24 SAT, arrived on site for ice build up in chute. Found door flap not sealing. R&R door ice kit and tested good"
Near Leander, TX 78641
James
Job Details: 11/26/2018
OVEN WHIRLPOOL WFG505M0BS3 ordrng W11176456/outer door and WPW10481433/name plate (by MS)
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/26/2018
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on sote for no water despensing, found water pressure too high, causing filter housing to surge. Turned down water valve an tested good, no leaks on site"
Near Georgetown, TX 78628
Lou
Job Details: 11/26/2018
WASHER WHIRLPOOL WTW8800YC1 "I placed the unit in diagnostics and tested and error code F51 appeared (motor RPS failure). Following the technician sheet, I unplugged the unit and tested the drum by hand and spun it and it spun freely. I remove the console to expose the main control. Using my multimeter, I tested P5 and P10 connections and checked resistances and all checked correct. My tech sheet advises to replace the machine/motor control assembly and retest. Therefore, I am ordering the machine/motor control, rotor, stator, and RPS sensor. Office to schedule return service due to SD Mobile being down. No water leaks observed during service., ordrng W10761635/control (by MS)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 11/26/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "11/24/18 10:03: WL rspndd 11/24 SAT, Arrived on site for door open icon staying on. Found that the freezer door was not properly activating the freezer door switch. Adjusted freezer door and now switch and Icon work properly. All water connections were dry."
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/26/2018
REFRIGERATOR KITCHENAID KRFC300ESS01 only 1 small container of pinto beans and 1 cucumber have frozen. All products in fresh food section were at 35.7 degrees. Nothing was frozen not even water bottles. All water connections were dry
Near Austin, TX 78746
Luis
Job Details: 11/26/2018
ICE MACHINE WHIRLPOOL KUIC18NNTS0 "11/24/18 9:22: LM rspndd 11/24 SAT, Arrived on site for no ice. Ran diagnostics water entering reservoir recirculating pump working compressor powered on no frost for,in on evaporator plate. Diagnosed leak in system unit will need compressor,evaporator service valve and filter drier."
Near Georgetown, TX 78628
James
Job Details: 11/26/2018
RANGE MAYTAG MER6755AAS "11/24/18 9:28: JC rspndd 11/24 SAT, Arrived on site and installed new left rear element. Tested for proper operation and found unit working properly. Job complete. Customer paid in full at time of diagnosis."
Near Leander, TX 78641
James
Job Details: 11/26/2018
DISHWASHER WHIRLPOOL WDF130PAHB0 "11/24/18 10:32: JC rspndd 11/24 SAT, Arrived on site and installed new control. Tested for proper operation and found unit working properly. Job complete"
Near Austin, TX 78703
Luis
Job Details: 11/26/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 "ordrng W11211387/cover, W10836964/drip pan and W11033168/wire harness (by MS)"
Near Kingsland, TX 78639
Thomas L.
Job Details: 11/26/2018
DISHWASHER WHIRLPOOL WDF330PAHW0 Arrived on site as unit would not fill with water. Tested unit and unit was not filling with water. Found that the float stem was binding on the float body causing a no file condition. Corrected and tested. Unit working properly with no water leaks.
Near Del Valle, TX 78617
Luis
Job Details: 11/26/2018
REFRIGERATOR AMANA SRD26VPSE Arrived on site for no cool. Compressor running pierced system unit reading -25 on low side. Diagnosed leak in system removed cover found heat exchange heavily corroded which is cause of refrigerant leak. Unit will need evaporator says that includes heat exchanger. Part is discontinued due to age. Will need to notify AUTHO; ordrng 1 R0170055 (EVAPORATOR DISCONTINUED )
Near Georgetown, TX 78626
Lou
Job Details: 11/26/2018
DISHWASHER WHIRLPOOL WDT720PADM3 job completed.
Near Round Rock, TX 78665
Lou
Job Details: 11/26/2018
WASHER MAYTAG MVWB835DW3 "I placed the unit in diagnostics and tested with no error codes in the beginning. The unit operated as designed with no error codes at the end of testing. I placed the unit in manual test mode and tested the water inlet valve, low and high agitation and high spin. Again the unit operated as designed. When the unit drained, I could smell the “rotten egg” smell coming from the drain pipe. I removed the console to inspect the main control and water valves. I found that the sensor tube was slightly pinched at the control. I removed the tube and pulled up on the tube to get some slack and reinstalled the sensor tube and corrected the issue. I advised the customer of my findings and advised the customer to use afresh to clean the unit and maybe use ammonia once a month to help with the smell. No water leaks observed during service, job completed."
Near Lakeway, TX 78734
Brandon
Job Details: 11/26/2018
REFRIGERATOR WHIRLPOOL KBSN608ESS "but the new grille was damaged. Ordering W11028271 and schedule for Friday 11-30-18., ordrng W11028271/upper grille (by MS)"
Near Cedar Park, TX 78613
Lou
Job Details: 11/26/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher not drying. Upon further inspection, the customer advised that the unit does not dry. I questioned if they use rinse aid and they replied no. I advised that in order for the unit to dry well, rinse aid needed to be used. I placed the unit in diagnostics and tested with no error codes in the beginning. The unit operated as designed with no error codes at the end. I removed the toe plate and verified good connections to the sump/motor assembly and element. O"
Near Cedar Park, TX 78613
Lou
Job Details: 11/26/2018
DISHWASHER WHIRLPOOL WDF320PADS2 arrived on site to inspect dishwasher stopping in the middle of a cycle. Upon further inspection, I placed the unit in diagnostics and tested with error code F7E1 appearing. I cleared the code and continued with testing. The unit got approximately half way done and the motor stopped. I advanced diagnostics and the unit drained and the element came on. I placed the unit in diagnostics again and no error codes appeared. I continued with testing and once the water dispensed into the tub, the motor did not come on. No water leaks observed during service, job completed.
Near Cedar Park, TX 78613
James
Job Details: 11/26/2018
COOKTOP WHIRLPOOL GLS3064RS01 Arrived on site and installed new igniter switches. Tested for proper operation and found rear right burner still not igniting. Found that the spark module has also failed and will require replacement. ; ordrng 1 WP8190929 (module-spk)
Near Leander, TX 78641
James
Job Details: 11/26/2018
DISHWASHER WHIRLPOOL DU1055XTVS0 Arrived on site and installed new dispenser. Ran diagnostics to test operation. Unit working properly and all water connections dry at time of service. Job complete
Near Del Valle, TX 78617
Luis
Job Details: 11/26/2018
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "11/24/18 10:55: LM rspndd 11/24 SAT, Arrived on site for no leds. Found no lights in fresh food and freezer replaced fresh food led,led dim replaced freezer led. All leds powered on and bright diagnosed both led controls failed with both replaced unit working as designed."
Near Temple, TX 76502
Al
Job Details: 11/26/2018
WASHER WHIRLPOOL MVWB955FC1 "11/24/18 10:29: AR rspndd 11/24 SAT, Arrived to inspect water leaking from corner. I service tested the unit and discovered no leaks. I did find the drain tube shoved far down in the drain tube. I repositioned it and zip tied the drain hose. The customer advised the unit wobbles during spin cycle. I noticed the installers equipped the unit with spacers on the feet to the washer which was causing the unit to be unbalanced. No leaks observed at the time of service."
Near Killeen, TX 76542
Al
Job Details: 11/26/2018
OVEN WHIRLPOOL WFE540H0AS0 "Arrived to inspect unit NOT WORKING. I confirmed the unit to be working, but the oven temperature was tested and did not pass. I isolated and ohms tested the bake element and it had no continuity. I ordered the bake element for customer. Office to order and schedule with landlord and tenants.; ordrng 1 W10779716 (HIDDEN BAKE ELEMENT)"
Near Austin, TX 78738
Brandon
Job Details: 11/26/2018
COOKTOP KITCHENAID KECD807XBL01 "I replaced switch, unit tested good.
Near Austin, TX 78738
Brandon
Job Details: 11/26/2018
REFRIGERATOR JENN-AIR JUD24FCERS00 "and uib was flickering as well. Ordering controls. Office to reschedule W10788703, WPW10788697, ordrng W10788703/display and WPW10788697/control (by MS)"
Near Lakeway, TX 78734
Brandon
Job Details: 11/26/2018
OVEN WHIRLPOOL GBD307PDB7 tested good. Instructed customer to have electrician change out he breaker.
Near Briarcliff, TX 78669
Brandon
Job Details: 11/26/2018
MICROWAVE KITCHENAID KMHS120ESS5 "11/24/18 10:07: BC rspndd 11/24 SAT, arrived on site for customer complaint of microwave not working all the time. Found faulty door switches. I replaced upper and lower interlocks as well as all three door switches. Unit tested good."
Near Cedar Park, TX 78613
James
Job Details: 11/26/2018
DISHWASHER GE GSD3360D00SS Arrived on site and corrected check ball location. Tested for proper operation and leaks. Found unit working properly and all water connections dry at time of service. Job complete
Near Belton, TX 76513
Al
Job Details: 11/26/2018
WASHER MAYTAG MVWB765FW0 "Notes to be added by office/ Skyped into office,system down at the time of repair."
Near Killeen, TX 76549
Al
Job Details: 11/26/2018
REFRIGERATOR AMANA ASD2620HRW Arrived to inspect refrigerator not cooling. Confirmed the complaint and noticed the freezer temperature knob was in the OFF position. I turned it ON and heard the compressor power on. Customer was told to give 24 hours for the unit to start cooling. JOB COMPLETE
Near Killeen, TX 76541
Al
Job Details: 11/26/2018
WASHER WHIRLPOOL WTW8040DW3 "Arrived to inspect ( the timer on the washer keeps adding time to it and the water doesn't drain out like it). I put the washer in service test mode and discovered F8 E3 overflow or flood conditions code and also F8E6 water hazards. I stood with the customer and heard the washer drain and heard the sound as I f a glass was filling up with water. The drain hose area overfilled and spilled into the garage. The customer connected their recent serious plumbing issues with the drain tube area overflowing. THIS IS A PLUMBING ISSUE, not an issue with the washer or dryer. JOB COMPLETE."
Near Austin, TX 78736
Brandon
Job Details: 11/26/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "11/24/18 11:07: BC rspndd 11/24 SAT, arrived on site to replace ice maker under warranty. I replaced ice maker and entered diagnostic mode. Ice maker tested good and filled with water."
Near Killeen, TX 76541
Al
Job Details: 11/26/2018
DRYER WHIRLPOOL WED8000DW4 "Arrived to inspect dryer not drying. Tested unit and after realizing the washer issue, it was determined the DRYER works as designed. The element came on, vents directly into an outside wall in the garage. SEE WASHER COMMENTS. NO parts used. Dryer works as designed. No lint observed at the time of service.JOB COMPLETE"
Near Kingsland, TX 78639
Thomas L.
Job Details: 11/26/2018
OVEN KITCHENAID KODE300ESS02 Arrived on site for no heat condition and the F6 E6 failure code. Tested unit and found that neither oven would work. Replaced both oven controls and tested unit. All operations are now normal.
Near Austin, TX 78735
Brandon
Job Details: 11/26/2018
WASHER WHIRLPOOL WTW4800XQ1 "Arrived on site for customer complaint of washer leaking, I ran diagnostic test, could not find any leaks. Tested pressure switch, checked drain pump, checked hoses. Unit tested good at time of service. Service fee is billable"
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/26/2018
WASHER MAYTAG MVWC416FW1 Arrived on site for leaking washer and lid that seems to lock at the wrong times. Tested unit on Clean Washer cycle as customer feels it leaks when it’s under a large water fill. After that I Entered the diagnostic cycle and recalibrated control to clear fault codes and retested again. All operations are now normal and dry.
Near Buda, TX 78610
Brandon
Job Details: 11/26/2018
REFRIGERATOR WHIRLPOOL WRF954CIHB00 "Arrived on site to replace mullion, I replaced mullion, unit tested good"
Near Kyle, TX 78640
Brandon
Job Details: 11/26/2018
DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived on site for customer complaint of dishwasher not powering on, found power switch on wall was off, I turned on power switch, unit tested good."
Near Cedar Park, TX 78613
James
Job Details: 11/26/2018
WASHER WHIRLPOOL WTW5000DW1 Arrived on site and tested operation. Found fault for long drain. Tested pump and found it making an odd noise and not draining properly. Installed new pump and tested operation. Unit working properly and all water connections dry at time of service. Job complete
Near Austin, TX 78734
Cliff
Job Details: 11/22/2018
RANGE KITCHENAID KFGS366VSS01 Arrived on site to diagnose a cooktop with two burners that will not ignite. Found center burner and left rear burner clogged with soot and soil. Cleaned burner assemblies and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78723
Scott
Job Details: 11/22/2018
DISHWASHER WHIRLPOOL WDF520PADB7 Arrived on site for leaking DW .found gasket on vent was not installed right . Replaced vent . Ran dishwasher and diagnostics . Leak is corrected . Nonwater leaks detected at time of service . Job complete .
Near Austin, TX 78721
Scott
Job Details: 11/22/2018
WASHER WHIRLPOOL WFW75HEFW Arrived on site for not washing well . An diagnostics . No error codes and all functions tested normal . Spin talking to customer found she had switched from using pods to liquid . Customer is using too much detergent . Customer instructed on soap usage . No water leaks detected at time of service . Job complete .
Near Austin, TX 78702
Scott
Job Details: 11/22/2018
DISHWASHER WHIRLPOOL WDT720PADM3 "Arrived on site for washer not starting . Ran diagnostics no error codes . Found it’s wash motor not working on sump . No water leaks detected at time of service . ; ordrng 1 W11309335 (SUMP AND MOTOR )"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site. Check for freezer door issues. Found rails off track allowing freezer to ice over. Adjusted rails and aligned the freezer cabinet. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site. Check for freezer door issues. Found rails off track allowing freezer to ice over. Adjusted rails and aligned the freezer cabinet. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site. Check for freezer door issues. Found rails off track allowing freezer to ice over. Adjusted rails and aligned the freezer cabinet. All functions tested OK. No leaks present. Job complete
Near Kyle, TX 78640
Kevin
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site and replaced control board kit recommended by service pointer, insured evaporator is free of frost. Requested that customer continue to monitor refrigerator for correct operation. No water leaks from connections at time of service, job complete"
Near San Marcos, TX 78666
Robert
Job Details: 11/22/2018
OVEN WHIRLPOOL WOD51EC0AS02 Arrived on job for complaints of lower oven not heating. Too good found Control relays not working ; ordrng 1 W10803217 (cntrl-elec)
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/22/2018
OVEN WHIRLPOOL WOD93EC0AS05 "Arrived on site. Check for new operation issues. Found fuse bad not allowing display to kick on. Replaced fuse and cycled both ovens, all functions tested OK. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/22/2018
OVEN WHIRLPOOL WOD93EC0AS05 "Arrived on site. Check for new operation issues. Found fuse bad not allowing display to kick on. Replaced fuse and cycled both ovens, all functions tested OK. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/22/2018
OVEN WHIRLPOOL WOD93EC0AS05 "Arrived on site. Check for new operation issues. Found fuse bad not allowing display to kick on. Replaced fuse and cycled both ovens, all functions tested OK. Job complete"
Near Kyle, TX 78640
Kevin
Job Details: 11/22/2018
WASHER MAYTAG MVWC415EW0 "Arrived on site and replaced drain pump diagnosed on previous visit, after replacement set washer into the diagnostic cycle and ran all functions. No water leaks from connections at time of service. Collected remaining labor balance, job complete"
Near Buda, TX 78610
Kevin
Job Details: 11/22/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site and found no response from control board/UI. Confirmed incoming power is correct and after replacing and calibrating control board all function has returned to washer. No water leaks from connections at time of service, job complete."
Near Hays, TX 78610
Kevin
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Arrived on site and found that there is a creaking noise coming from the bottom right corner of the fridge when the door is opened. Adjusted and leveled refrigerator until noise has stopped. No water leaks from connections at time of service, job complete"
Near Austin, TX 78749
Kevin
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL KRFC302EBS00 "Arrived on site and found right fresh food door handle is loose, after correcting door will now open properly. No water leaks from connections at time of service, job complete"
Near West Lake Hills, TX 78746
Kevin
Job Details: 11/22/2018
WASHER UNKNOWN AWN432SP113TW04 "Arrived on site and found hot water it will operate properly on delicate and heavy duty cycle but on eco It will only give Coldwater even when hot water is selected. Customer may decide in the future to replace the timer but at this time they are OK with the other cycles still functioning. No water leaks from connections at time of service, job complete."
Near Austin, TX 78749
Kevin
Job Details: 11/22/2018
MICROWAVE WHIRLPOOL KOCE500EBS06 "Arrived on site and sound microwave door is difficult to close, door is twisted/uneven, took pictures. Oven cabinet and lower oven door are all level in comparison. Will need to bring back a new microwave door and hinges to in sure repair is complete on the next visit.; ordrng 1 W10687342 (door/mw) and 1 W10775493 (glass-door) and 1 W10831237 (hndle-door) and 2 W10874474 (hinge-door)s"