Near Cottonwood Shores, TX 78657
Thomas L.
Job Details: 04/30/2018
Arrived on site for no ice condition. Temperature in freezer was 3°. Icemaker cycle properly. Instructed customer on needed water pressure for ice maker to work properly. Water connections were dry.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/30/2018
Model WED8300SW2, Arrived on call for not able to start cycle at all and has f2 error code, found that the actual complaint is a f01 error which is a primary control failure. Main control 217.03, svc/ labor tl240 189.99 which = 407.02 plus tax 33.58 which =440.60, customer agreed to est. and collected service fee 99.99 plus tax which =108.24, customer will pay remaining balance on return, skyped office parts and talked to jordan and will reschedule for 5/2/18
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/30/2018
Model WED8300SW2, Arrived on call for not able to start cycle at all and has f2 error code, found that the actual complaint is a f01 error which is a primary control failure. Main control 217.03, svc/ labor tl240 189.99 which = 407.02 plus tax 33.58 which =440.60, customer agreed to est. and collected service fee 99.99 plus tax which =108.24, customer will pay remaining balance on return, skyped office parts and talked to jordan and will reschedule for 5/2/18
Near Austin, TX 78745
Connor M.
Job Details: 04/30/2018
KDFE104DWH4 kitchenaid dishwasher Arrived on site to test unit for not wahsing dishes. Found when unit powers on it drains for several mins before starting cycle. Float switch checked fine. Found sump no coming on but drawing amps. Ran diagnostic cycle and found f7e1 error idicating hater circuit issue. Heater smoking after end of diagnostic cycle. Maybe be failing. Ordering parts for return. Jordan approved 5/2
Near New Braunfels, TX 78130
Daniel A.
Job Details: 04/30/2018
WMH32519CS1 Microwave not heating. Defective high voltage diode. Replaced component. Checked high voltage capacitor and magnetron. Verified door switches operation. Normal heating/operation after service
Near Belton, TX 76513
Dona
Job Details: 04/30/2018
Arrived on site for no operation, found motor seized and not allowing for any cycle due to no movement. Replaced motor and capacitor. Filled unit, verified agitate, drain and spin. All water connections dry unit is running to specifications. Explained all functions on washer and detergent use to customer.
Near Belton, TX 76513
Dona
Job Details: 04/30/2018
Arrived on site for no operation, found motor seized and not allowing for any cycle due to no movement. Replaced motor and capacitor. Filled unit, verified agitate, drain and spin. All water connections dry unit is running to specifications. Explained all functions on washer and detergent use to customer.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/30/2018
Model WFE530C0ES0, Arrived on call for both front burners not working, found that left front and right front elements are working as-well all other burners are working, found that customer says intermittently left front and right front burners will heat 2 times and then and then stop working, found left front and right front infinite switches arcing but the others are not, replaced left front and right front infinite switches and checked operation and all checks good, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/30/2018
Model WFE530C0ES0, Arrived on call for both front burners not working, found that left front and right front elements are working as-well all other burners are working, found that customer says intermittently left front and right front burners will heat 2 times and then and then stop working, found left front and right front infinite switches arcing but the others are not, replaced left front and right front infinite switches and checked operation and all checks good, call complete.
Near Round Rock, TX 78681
Mike C.
Job Details: 04/30/2018
Kitchen Aid Oven KODE500EBS02 Arrived to check unit for fan making a ticking sound during operation. Found mounting screws loose on convection fan motor. Tightened screws and heated unit to 375 and found normal operation.
Near Marble Falls, TX 78654
Lou
Job Details: 04/30/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the control, sensor, pressure switch and dispenser. Tested unit and unit operated as designed. No water leaks observed during service.
Near Round Rock, TX 78681
Mike C.
Job Details: 04/30/2018
Whirlpool dishwasher WDTA50SAHZ0 Arrived to find upper rack falling down when pulling out. Found wheels have broken off the adjusters causing the issue. Installed new adjusters and checked operation, checked good.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 04/30/2018
Model ED5GHEXNL00, Arrived on call for humming noise, replaced parts previously ordered and checked operation and all checks good, noise is gone, call complete, no water leaks at time of call. Fan blade not needed condenser fan motor came with blade. Call complete
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 04/30/2018
Model ED5GHEXNL00, Arrived on call for humming noise, replaced parts previously ordered and checked operation and all checks good, noise is gone, call complete, no water leaks at time of call. Fan blade not needed condenser fan motor came with blade. Call complete
Near Belton, TX 76513
Mike G.
Job Details: 04/30/2018
Arrived on site for unit not draining checked unit and found that the drain hose is clogged up removed drain hose and flushed it and reinstalled it and tested unit and unit is not draining properly checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.... KDTM404ESS2
Near Belton, TX 76513
Mike G.
Job Details: 04/30/2018
Arrived on site for unit not draining checked unit and found that the drain hose is clogged up removed drain hose and flushed it and reinstalled it and tested unit and unit is not draining properly checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.... KDTM404ESS2
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/28/2018
Arrived on site for no operation. For defective control panel fuse and lower oven thermostat. Replaced. Both ovens now operate.
Near Austin, TX 78744
Robert
Job Details: 04/28/2018
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/28/2018
Model WDT720PADM2, Autho. WEI49EIEPL1, arrived on call for dishwasher did not drain and is leaking on to floor, f6 e4 which is indicating float switch open, f5 e1 which is door stuck open,, checked door switch and float switch and both checked good, found customer using to much soap, customer to reduce to table spoon of liquid and if still sudsing reduce to teaspoon of liquid only in wash cup and set rinse aid to 1 and must run hot water at sink before starting dishwasher, installed inlet valve due to customer stated when unit is not ran still water in bottom of dishwasher and over ran on to floor, replaced inlet valve and after repair no water leaks at time of call, customer is on a water softener. Call complete. Found a-lot of suds still forming instructed customer to use vinegar and run it until suds are gone and keep draining unit.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/28/2018
Model WDT720PADM2, Autho. WEI49EIEPL1, arrived on call for dishwasher did not drain and is leaking on to floor, f6 e4 which is indicating float switch open, f5 e1 which is door stuck open,, checked door switch and float switch and both checked good, found customer using to much soap, customer to reduce to table spoon of liquid and if still sudsing reduce to teaspoon of liquid only in wash cup and set rinse aid to 1 and must run hot water at sink before starting dishwasher, installed inlet valve due to customer stated when unit is not ran still water in bottom of dishwasher and over ran on to floor, replaced inlet valve and after repair no water leaks at time of call, customer is on a water softener. Call complete. Found a-lot of suds still forming instructed customer to use vinegar and run it until suds are gone and keep draining unit.
Near Austin, TX 78702
Robert
Job Details: 04/28/2018
Amana dishwasher
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/28/2018
Model WRX986SIHV00, Arrived on call for the top fresh food leds and freezer led not coming on, found freezer led wires pulled out of the connector and locker pulled out with wires was able to get wire back in to the connector reinstalled freezer led and would not come on , installed new freezer led and it came on and know freezer led and top fresh food leds are working, no water leaks at time of call, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/28/2018
Model WRX986SIHV00, Arrived on call for the top fresh food leds and freezer led not coming on, found freezer led wires pulled out of the connector and locker pulled out with wires was able to get wire back in to the connector reinstalled freezer led and would not come on , installed new freezer led and it came on and know freezer led and top fresh food leds are working, no water leaks at time of call, call complete.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 04/28/2018
Model WFE515S0EB0, Arrived on call for unit sparking like its shorting out, found that all 4 infinite switches are sparking, all harness connections are tight for power cord and all behind panel, will order all infinite switches, office will reschedule with customer.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 04/28/2018
Model WFE515S0EB0, Arrived on call for unit sparking like its shorting out, found that all 4 infinite switches are sparking, all harness connections are tight for power cord and all behind panel, will order all infinite switches, office will reschedule with customer.
Near Highland Haven, TX 78654
Thomas L.
Job Details: 04/28/2018
91 32
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/27/2018
Model KDTE254ESS1, Arrived on call for pump motor leaking , replaced pump motor and tested and all checks good pump motor is running, control not needed, call complete. No water leaks after repair.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/27/2018
Model KDTE254ESS1, Arrived on call for pump motor leaking , replaced pump motor and tested and all checks good pump motor is running, control not needed, call complete. No water leaks after repair.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/27/2018
Model MVWX655DW1, Arrived on call for water leaking from the unit, found that o ring for cold side fill hose is bad it is damaged, see pic, also found valve mounting hardware not tightened allowing over spray of top ring of washer, tightened mounting hardware know is not leaking water when only running hot water, no parts needed, customer to purchase new fill hoses. No water leaks with cold side shutt off call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/27/2018
Model MVWX655DW1, Arrived on call for water leaking from the unit, found that o ring for cold side fill hose is bad it is damaged, see pic, also found valve mounting hardware not tightened allowing over spray of top ring of washer, tightened mounting hardware know is not leaking water when only running hot water, no parts needed, customer to purchase new fill hoses. No water leaks with cold side shutt off call complete.
Near New Braunfels, TX 78132
Connor M.
Job Details: 04/27/2018
MVWB765FW1 maytag washer Arrived on site to test unit for saueaking noise during spin. Found when unit is in high speed spin on step 12 empty it shakes excessively. Fiund bent shaft on gearcase. Ordering for return. Office to scheudle directly.
Near Georgetown, TX 78633
Jonathan
Job Details: 04/27/2018
Whirlpool refrigerator model# WRF757SDEH01. Not making ice.
Near Driftwood, TX 78619
Luis
Job Details: 04/27/2018
Refrigerator-replaced fresh food Evap fan and thermistor assembly
Near Marble Falls, TX 78654
Thomas L.
Job Details: 04/27/2018
Arrived on site for no heat condition. Tested unit and found only 120volts to unit . Customer to correct. Chris 800-662-3587
Near Killeen, TX 76543
Dona
Job Details: 04/27/2018
Arrived on site for no operation on right rear burner, found burned open element, and major char on infinite switch, replaced both verified operations unit check to spec.
Near Killeen, TX 76543
Dona
Job Details: 04/27/2018
Arrived on site for no operations, found motor is humming and will not advance any cycle, voltage to motor is correct basket spins freely. Belt and pulley look good. All water connections dry. Jordan assisted with parts and reschedule.
Near Austin, TX 78746
Connor M.
Job Details: 04/27/2018
KUIX505ESS2 kitchenaid ice machine Arrived on site to test unit for not producing ice and getting very hot. Found when operating condenser fan getting power but not running. Replaced condenser fan and tested unit. Unit working properly, no leaks detected.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 04/27/2018
Arrived on site for no ice condition. Tested unit and found that the slab was binding on the cutter grid wire connector. Causing an incomplete harvest. Corrected and tested and harvested slab properly. Water connections were dry.
Near Austin, TX 78717
Lou
Job Details: 04/27/2018
arrived on site to inspect no suction in the convection fan of the range. Upon further inspection, the customer advised that it was the convection fan under the microwave. I changed the information in our system to show this call is for a microwave and not range. I tested the unit fan by using a sheet of copy paper and turned the unit fan on high and it sucked the paper up to it. I tested on all levels, high, medium and low and the paper stayed on all three modes. Advised the customer that there is nothing wrong with the fan itself, but if it is the duct work that is causing the issue they would need to contact their landlord or builder. Job completed.
Near Austin, TX 78746
Connor M.
Job Details: 04/27/2018
MVWC565FW1 maytag washer Arrived on site to test unit for noise during aggitation. Found cam not going out of spin position. Confirmed failed actuator. Replaced and tested unit. No leaks detected.
Near Georgetown, TX 78633
Jonathan
Job Details: 04/27/2018
KitchenAid refrigerator model KRFC604FSS00. Water filter will not reset and not able to remove filte
Near Cedar Park, TX 78613
Lou
Job Details: 04/27/2018
arrived on site to inspect dishwasher not getting dishes clean. Upon further inspection, I placed the unit in diagnostic mode and found that the motor would not engage and received error codes F4e3, f7e1. I removed and replaced the sump/motor and tested unit and unit operated as designed. No water leaks observed during service.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 04/27/2018
Model MEDB850WL0, Arrived on call for dryer not drying cloths, checked for error codes and found f 31 error which is l2 voltage error, found outlet is bad has a bad connection in it, customer will need to contact a electrician, also found high limit open on heater housing, installed cut off and heater checks good, cleaned out the inside of the dryer, also found that dryer wall vent is restricted, customer will need to contact a dryer wall vent cleaning service, call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 04/27/2018
Model MEDB850WL0, Arrived on call for dryer not drying cloths, checked for error codes and found f 31 error which is l2 voltage error, found outlet is bad has a bad connection in it, customer will need to contact a electrician, also found high limit open on heater housing, installed cut off and heater checks good, cleaned out the inside of the dryer, also found that dryer wall vent is restricted, customer will need to contact a dryer wall vent cleaning service, call complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 04/27/2018
Near Dripping Springs, TX 78620
Connor M.
Job Details: 04/27/2018
MVWB835DW3 maytag washer Arrived on site to test unit for squeaking noise during wash. Found unit squeaking during aggitation. Attempted to remove rotor but was unable. Not sure if it had loctite or if it was over tightned. Could not remove with impact driver or hand tool. Screw eventually stripped. Will need to replace all parts housed by the rotor including gearcase. Office to schedule directly.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 04/27/2018
Arrived on site for unit having a locked lid. Found that the unit lid would not open. Found that the lid lock assembly was physically broken. Replaced lock and tested. Control would not run calibration cycle. Replaced control and tested. Calibration cycle did operate properly on new control. Further tested unit and all operations are normal and all water connections were dry.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 04/27/2018
Wine cellar model# KUWL204ESB. Interior light staying on.
Near Dripping Springs, TX 78620
Connor M.
Job Details: 04/27/2018
KRSC503ESS kitchenaid refrigerator Arrived on site to test unit for not producing ice. Found icemkaer locked up and not advancing. Replaced icemkaer and tested unit. Unit working properly, no leaks detected.
Near Waco, TX 76712
Mike G.
Job Details: 04/27/2018
MVWB835DW3, Arrived on site for unit not filling, checked unit and found that the unit is not getting hot water found that the hot water on valve is not opening to let hot water in replaced water valve and tested unit and unit is now getting hot and cold water checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....
Near Waco, TX 76712
Mike G.
Job Details: 04/27/2018
MVWB835DW3, Arrived on site for unit not filling, checked unit and found that the unit is not getting hot water found that the hot water on valve is not opening to let hot water in replaced water valve and tested unit and unit is now getting hot and cold water checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....
Near Pflugerville, TX 78660
Joseph C.
Job Details: 04/27/2018
WTW5000DW1 Arrived on site for “not draining/spinning clothes dry” complaint. Inspected unit and found actuator faulty. Removed and replaced actuator. Calibrated unit. Unit checks good. No leaks detected, at time of service.
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 04/27/2018
Model WOC54EC0AS04, Arrived on call for rust and scratches on outer doors and control panel, installed all parts that previous tech ordered and all checks good, call complete.
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 04/27/2018
Model WOC54EC0AS04, Arrived on call for rust and scratches on outer doors and control panel, installed all parts that previous tech ordered and all checks good, call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 04/27/2018
arrived on site to inspect dryer not operating and showing error code. Upon further inspection, I attempted to place the unit in test mode but the unit would cooperate and displayed error code F01. I removed and replaced the control and tested unit and unit operated as designed. No lint observed during service. Job completed.
Near Austin, TX 78750
Cliff
Job Details: 04/27/2018
Whirlpool refrigerator KSRV22FVMS04. Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found partial frost pattern on evaporator coil (approximately 10% frosted) also did not find any evidence of Freon leak. Compressor will need to be replaced due to inefficiency in compressor itself. Also filter dryer and process stub will need to be installed to complete repair. Office will need to authorize repairs with AHS and set return appointment.
Near Hewitt, TX 76643
Mike G.
Job Details: 04/27/2018
Arrived on site to install new disp sump and sensor after replaced sensor and sump and disp checked unit and found that the unit is filling washing and heating checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Hewitt, TX 76643
Mike G.
Job Details: 04/27/2018
Arrived on site to install new disp sump and sensor after replaced sensor and sump and disp checked unit and found that the unit is filling washing and heating checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Bee Cave, TX 78738
Brandon
Job Details: 04/27/2018
Arrived on site for blower fan not coming on unless the light was on, found bad control switch, was wired wrong. I replaced the new control, unit tested good.
Near Seguin, TX 78155
Kevin
Job Details: 04/27/2018
Arrived on site and found bellow has come unattached, removed front panel and replaced Bellow, Edge of front tub is starting to wear and is likely why spring became unattached. If it comes off again and entirely new tub and basket would be needed to correct this which would not be cost-effective, due to the age of the washing machine. No water leaks from connections at time of service.
Near Seguin, TX 78155
Kevin
Job Details: 04/27/2018
Arrived on site and found icemaker production is very good, took one picture. Condenser is clean and all functions are operating properly. No water leaks from connections at time of service, job complete
Near Belton, TX 76513
Dona
Job Details: 04/27/2018
Arrived on site for no operation, found timer not sending voltage will just hum. Replaced timer, verified temps and operations, all checked good. Dryer vent clear.
Near Cedar Park, TX 78613
Lou
Job Details: 04/27/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the RC thermistor and Evap cover. Tested unit and unit operated as designed. No water leaks observed during service.
Near Manor, TX 78653
Joseph C.
Job Details: 04/27/2018
WMH32519CS1 Arrived on site for “not heating” complaint. Inspected unit and found wires loose, at magnetron. Tightened connections. Tested unit. Unit is performing as designed.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 04/27/2018
KitchenAid refrigerator model# KRFC704FSS00. Fresh food compartment not maintaining temperatures and
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 04/27/2018
Model MEDX655DW1, Arrived on call for controls and start button not working on dryer, found that the actual complaint is start button fell back in to the control area so not able to start the dryer, reinstalled start switch and unit is know running and then found a hmmm noise and found pen in blower wheel so cleaned out blower wheel area and with vent hose off noise is gone when running dryer but with vent hose on still gets a faint noise from vent hose, instructed customer to purchase a more flimsy vent hose due to the aluminum one they have is causing this noise issue, no parts needed, call complete.
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 04/27/2018
Model MEDX655DW1, Arrived on call for controls and start button not working on dryer, found that the actual complaint is start button fell back in to the control area so not able to start the dryer, reinstalled start switch and unit is know running and then found a hmmm noise and found pen in blower wheel so cleaned out blower wheel area and with vent hose off noise is gone when running dryer but with vent hose on still gets a faint noise from vent hose, instructed customer to purchase a more flimsy vent hose due to the aluminum one they have is causing this noise issue, no parts needed, call complete.
Near Belton, TX 76513
Dona
Job Details: 04/27/2018
Arrived on site for no operation, found motor seized, water level switch defective. Customer stated hat it has not worked one time and do not want fixed, they are returning unit for an exchange. Erika assisted. All water connections are dry.
Near Hewitt, TX 76643
Mike G.
Job Details: 04/27/2018
WDT780SAEM1, Arrived on site for unit not cleaning or drying, checked unit and found 7-1 error code for no heat Has been disabled, ran test cycle on unit and found that unit will fill, wash and drain and element is heating found that the OWI sensor is bad and will need to be replaced ordering part checked unit for water leaks and no leaks found at time of srv.... per SW r/s next apt for 5/3/18
Near Hewitt, TX 76643
Mike G.
Job Details: 04/27/2018
WDT780SAEM1, Arrived on site for unit not cleaning or drying, checked unit and found 7-1 error code for no heat Has been disabled, ran test cycle on unit and found that unit will fill, wash and drain and element is heating found that the OWI sensor is bad and will need to be replaced ordering part checked unit for water leaks and no leaks found at time of srv.... per SW r/s next apt for 5/3/18
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/27/2018
Removed and replaced right rear burner valve. Valve was bound up and would not turn. Tested for gas leaks and none were found. All burners are now working properly.
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 04/27/2018
Model MET8776BS00, Arrived on call for no power to unit, found outside breaker had tripped so turned breaker back on and all of unit is running ran ovens and all top burners and voltages at terminal block and outlet are good, customer will need to contact a electrician to have outlet and breaker checked due to posable faulty breaker or connection in outlet did get a flash from outlet when unplugging it, customer to contact a electrician.
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 04/27/2018
Model MET8776BS00, Arrived on call for no power to unit, found outside breaker had tripped so turned breaker back on and all of unit is running ran ovens and all top burners and voltages at terminal block and outlet are good, customer will need to contact a electrician to have outlet and breaker checked due to posable faulty breaker or connection in outlet did get a flash from outlet when unplugging it, customer to contact a electrician.
Near Austin, TX 78617
Joseph C.
Job Details: 04/26/2018
WDF520PADM7 Arrived on site for “dispenser door broken” complaint. Inspected unit and found dispenser door broken. Removed and replaced dispenser. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near New Braunfels, TX 78132
Connor M.
Job Details: 04/26/2018
WDT780SAEM2 whirlpool dishwasher Arrived on site to test unit for upper rack issue. Fiund both adjusters had rollers broken off. Replaced with new adjuster kit. Unit working properly. Attached picture of work order for lowes installers dating 5/25 which makes unit in warranty. No leaks detected.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/26/2018
Model MVWB835DW3, Arrived on call for inlet valve sensor showing open or shorted, installed valve and all checks good after testing, error code did not return, call complete, no water leaks after repair.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/26/2018
Model MVWB835DW3, Arrived on call for inlet valve sensor showing open or shorted, installed valve and all checks good after testing, error code did not return, call complete, no water leaks after repair.
Near Leander, TX 78641
Lou
Job Details: 04/26/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the UI and main control. Tested the unit and unit operated as designed. No water leaks observed during service.
Near New Braunfels, TX 78130
Connor M.
Job Details: 04/26/2018
WRT311FZDW whirlpool refrigerator Arrived on site to install door for liner damage. Installed and checked for proper fitting shelves. Unit working properly, no leaks detected.
Near Austin, TX 78738
Brandon
Job Details: 04/26/2018
Arrived on site for oven fans not shutting down and error code f3e1, found bad control board, replaced control board, unit tested good.
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/26/2018
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/26/2018
Model WFG530S0ES1, Arrived on call for oven not heating properly, found that actual complaint is intermittently will not heat back up, found the bake igniter connection was loose and was backing out so tightened connection and reconnected it fully, retested and was not able to get symptom to repeat.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/26/2018
Model WFG530S0ES1, Arrived on call for oven not heating properly, found that actual complaint is intermittently will not heat back up, found the bake igniter connection was loose and was backing out so tightened connection and reconnected it fully, retested and was not able to get symptom to repeat.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/26/2018
Model WFG530S0ES1, Arrived on call for oven not heating properly, found that actual complaint is intermittently will not heat back up, found the bake igniter connection was loose and was backing out so tightened connection and reconnected it fully, retested and was not able to get symptom to repeat.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/26/2018
Model WFG530S0ES1, Arrived on call for oven not heating properly, found that actual complaint is intermittently will not heat back up, found the bake igniter connection was loose and was backing out so tightened connection and reconnected it fully, retested and was not able to get symptom to repeat.
Near Cedar Park, TX 78613
Lou
Job Details: 04/26/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced he UI and control. Tested unit in diagnostic mode and unit operates as designed. No water leaks observed during service.
Near Austin, TX 78738
Brandon
Job Details: 04/26/2018
Arrived on site for Error code on dishwasher f2e2, found faulty UIB was not communicating with Central control board. I replaced UIB unit tested good. Collected 399.47 on cc. UIB 209.04 Labor Dw135 159.99
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/26/2018
Model WCG97US6DS00, Arrived on call for middle burner is heating but not the way it wAs before, found that power burner orfis had grease in it so cleaned burner head and orfises and checked operation and know flame is fully lit, all checks good, no gas leaks at time of call.no parts needed, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/26/2018
Model WCG97US6DS00, Arrived on call for middle burner is heating but not the way it wAs before, found that power burner orfis had grease in it so cleaned burner head and orfises and checked operation and know flame is fully lit, all checks good, no gas leaks at time of call.no parts needed, call complete.
Near Austin, TX 78745
Connor M.
Job Details: 04/26/2018
MGR6775ADW maytag oven Arrived on site to test unit for not baking in lower section. Found glow igniter not coming on. Ingiter tested open. Ordering igniter for return. Jordan approved 5/1
Near Leander, TX 78641
Lou
Job Details: 04/26/2018
arrived on site to inspect refrigerator not dispensing water but is making ice. I checked the dispenser and could hear the valve turning on. I verified that the filter was not the issue of no water. The customer advised that the ice maker made a batch of ice this morning. I verified that the water source was turned on and purged the water to remove any debris and then I removed and replaced the water valve and the unit still did not dispense water. I removed and replaced the water inlet valve and the unit operated as designed. No water leaks observed during service. There were large gaps between the cabinet and inner lining at the bottom of the opening of the rc and fc. I used manufacturer approve silicone and sealed the gaps. Job completed.
Near Austin, TX 78734
Brandon
Job Details: 04/26/2018
Arrived on site for f35 error code, water over filling tub. Checked connections at pressure hose, tested good, tested drain pump, tested good, tested pressure switch, tested good, water valve opened and closed good. Found water around the drain hose in the wall, instructed customer to have the drain pipe cleaned out. Collected service fee.
Near Killeen, TX 76543
Dona
Job Details: 04/26/2018
Arrived on site for no drain on washer, found mechanically broken lid switch, replaced lid switch, verified full drain and spin, filled unit, agitated, drained and spun. All water connections dry.
Near Killeen, TX 76543
Dona
Job Details: 04/26/2018
Arrived on site for no drain condition, found diverted on lower rack had been moved. Reseated and verified full load with all drains working. All water connections dry unit checks good.
Near Manor, TX 78653
Joseph C.
Job Details: 04/26/2018
WED4815EW1 Arrived on site for “clothes not drying” complaint. Inspected unit and found high limit thermostat blown, due to blocked vent line. Removed and replaced thermostat. Unit is performing as designed. Instructed customer to refrain from use until venting has been cleaned. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78737
Connor M.
Job Details: 04/26/2018
MVWX500XW0 maytag washer Arrived on site to test unit for not spinning water out of clothes. Found when trying to agitate or spin the motor would just hum and basket would not move. Diagnosed bad capacitor. When replacing capacitor found damaged wire on connector. Re did connections and replaced capacitor. Unit working properly, no leaks detected.
Near Manor, TX 78653
Joseph C.
Job Details: 04/26/2018
WRT318FMDM02 Arrived on site for “seal damaged on fresh foods door” complaint. Inspected unit and found gasket out of track. Reinserted gasket and used hair dryer to seat gasket to cabinet frame. No leaks detected, at time of service.
Near Austin, TX 78738
Brandon
Job Details: 04/26/2018
Arrived on site for glass broken on oven, removed broken inner glass, installed new glass, tested good. Collected 269.75 on check
Near Temple, TX 76502
Dona
Job Details: 04/26/2018
Arrived on site for no ice production found stalled ice maker motor. Replaced ice maker assembly. Unit called for water and started ice production, checked temps, fridge is at 36 degrees, freezer at 5 degrees
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/26/2018
Arrived on site for door handle issue. Found that the right Side handle set screw had cracked and handle was no longer securely attached to the front panel. Replaced and tested. All water connections were dry.