Service History 898

Near Austin, TX 78739
Kevin
Job Details: 02/12/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and found out door panel is not straight and nameplate is peeling, corrected door and reattached nameplate. Ran a diagnostic cycle and found all functions are operating properly. No water leaks detected at time of service, job complete."
Near Leander, TX 78641
Cliff
Job Details: 02/12/2019
DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site to diagnose a dishwasher with a damaged control panel. Found control panel scratched through button writing, making buttons unlegible. Replaced control panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."
Near Buda, TX 78610
Robert
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job to drop off part. Part dropped off.
Near Killeen, TX 76542
Arthur B.
Job Details: 02/12/2019
DISHWASHER GE GDT695SGJ5WW Arrived onsite to install new wash arms to dishwasher from prior visit’s diagnosis. Installed new washarms. Entered diagnostics and found heater error. Was able to clear error code and test heating element. Element heats as intended. Completed wash test. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near , TX 78628
Steve C.
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site for the unit is making a buzzing noise. Tested the unit And found the unit is working properly. Advise the customer unit does make humming noise when the fan is on. Unit is working properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/12/2019
WASHER WHIRLPOOL WETLV27FW0 "Arrived on site. Replaced pump assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/12/2019
WASHER WHIRLPOOL WETLV27FW0 "Arrived on site. Replaced pump assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/12/2019
WASHER WHIRLPOOL WETLV27FW0 "Arrived on site. Replaced pump assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78704
Leonardo
Job Details: 02/12/2019
DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site to test unit for unit not filling with water. Test unit and found float stuck in the full position not allowing water to go in. Secured float test unit and unit filling with water and washing and draining correctly job complete.
Near Robinson, TX 76706
Arthur B.
Job Details: 02/12/2019
WASHER MAYTAG MVWB835DW3 Arrived onsite for customer complaint of top load washer leaving white residue on clothing when cycle completes. Confirmed issues on clothing. Removed and replaced control per SP W11042572. Reassembled and calibrated unit. Unit completed successfully. Advised customer on soap and loading tips. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78747
Kevin
Job Details: 02/12/2019
MICROWAVE JENN-AIR JMC1150WB00 "Arrived on site and found wave cover is sparking against interior surface, sent 1 video to DW. Removing cover stops sparking and customer opted to replace cover. After replacing cover sparking has stopped. Job complete."
Near Austin, TX 78748
Kevin
Job Details: 02/12/2019
RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site and inspected range and found element has failed, replaced element and it is now operating properly. Job complete"
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 02/12/2019
DRYER MAYTAG MEDC300BW0 "Arrived on site for “torn door gasket” complaint. Per my previous diagnosis, removed and replaced inner door and gasket. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Lakeway, TX 78734
Paul
Job Details: 02/12/2019
WASHER MAYTAG MHWZ600WR00 Arrived onsite for the washer that will not drain or spin. I ran diagnostics and the unit would fail as soon as the drain pump turned on. I tested the drain pump resistance from the control and had 12.3 ohms. I checked the impeller in the pump and it spun freely. I found the the pump driver on the control defective. The control needs to be replaced.
Near Georgetown, TX 78626
Jonathan
Job Details: 02/12/2019
DRYER HOTPOINT HTDX100ED4WW "Arrived on site for dryer not starting. Per diagnostics and tested voltage to unit and found correct volts. Removed timer control knob and found broken. Turned timer to on position and found all else is working. Will need to replace dryer knob. Contacted service manger for approval to ship part direct to customer. Will ship part direct to customer. All other operations tested good.; ordrng 1 SEENOTE (PLEASE PROCESS CREDIT CARD ON FILE ) and 1 WE1M652/DTC (timer knob)"
Near Georgetown, TX 78628
Steve C.
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WUR50X24EM "Arrived on site to replace a compressor, process stub, sound pads, and the uv dryer. Replaced all parts and added 3.5 ounces of refrigerant to the units. No refrigerant leak present. Unit works properly and no water connections to the unit."
Near Round Rock, TX 78664
Tyler B.
Job Details: 02/12/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to replace prior ordered parts. Replaced wire harness and drain pump. Tested wash and drain functions and tested good. No leaks on site
Near Austin, TX 78757
Cliff
Job Details: 02/12/2019
REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found extremely large mass of ice on RC evaporator. Homeowner will need to thawed unit so parts can be changed. Failure is due to communication issue between controls and thermistors. Main control, UI, and RC thermistor harness will need to be replaced to complete repairs. Return date is set for 2/12/19.Homeowner signed defrost waiver.; ordrng 1 CNOTES (DEFROST NEEDED.)"
Near Cedar Park, TX 78613
Lou
Job Details: 02/12/2019
DISHWASHER KITCHENAID KDTE304GPS0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the upper rack adjuster assemblies and tested the rack. It operated as designed. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Robert
Job Details: 02/12/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on job to drop off parts. Called customer to inform them of delivery
Near Austin, TX 78757
Cliff
Job Details: 02/12/2019
WASHER WHIRLPOOL WFW7590FW0 Arrived on site to replace pump for washer. Pull the pump and found debris in drain pump that damaged the pump. Replaced pump and tested unit. Found that everything is functioning properly at this time and there are no leaks found after service.
Near Austin, TX 78748
Kevin
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site and inspected refrigerator and found ice bin is stuck, used steamer two free it. Replaced ice maker prevent situation from happening again. New icemaker cycle properly. No further repair is required at this time, but no water leaks from connections at time of service, job complete."
Near Georgetown, TX 78626
Steve C.
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM Arrived on site to replace the freezer led module. Replaced the LED module and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78733
Leonardo
Job Details: 02/12/2019
COOKTOP KITCHENAID KDRP487MSS03 Arrived on site to test unit for burner not working. Test unit and found loose connection on same burner as we fixed last time. Secured connection test unit and unit test good no gas leaks at this time.
Near Lago Vista, TX 78645
James
Job Details: 02/12/2019
REFRIGERATOR FRIGIDAIRE DFHS2313MFKA Arrived on site and installed new solenoid assembly. Tested for proper operation and found unit working properly. Job complete
Near Austin, TX 78704
Leonardo
Job Details: 02/12/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for not washing. Test unit and found unit filling with water but not spraying. Replaced sump and motor test unit for leaks no leaks present at this time. Unit washing and draining correctly job complete
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 02/12/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site as right front burner would not ignite. Tested unit and found that the igniter wire was disconnected on the right front burner. Replaced wire and burner now operates properly. This was an open and occupied home.
Near Lakeway, TX 78738
Paul
Job Details: 02/12/2019
MICROWAVE KITCHENAID KMHS120ESS1 "Arrived onsite for the microwave to replace the previous diagnosed parts. I questioned mr if the unit had errored anymore since the last time I was here. Mr stated the open close door message had appeared once. I changed the door switches, interlocks, grille, and installed new screws in the grill. I tested the unit and it is working as designed. Call complete."
Near Leander, TX 78641
James
Job Details: 02/12/2019
WASHER KENMORE 796.41582.411 Arrived on site and installed new hose. Tested unit for proper operation and leaks. I found no leaks after repair and unit working properly. Job complete
Near Leander, TX 78641
James
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on site and installed new ice maker. Tested for proper operation and found ice maker now only calls for water when cycling. Unit working properly. Job complete
Near Fort Hood, TX 76544
Al
Job Details: 02/12/2019
WASHER MAYTAG MVWB850YW1 Arrived to inspect washer still giving a OL code after repair of lid switch. Disassembled the washer and found the bearing possibly seized up. Informed the customer of my diagnosis and customer opted not to go ahead with any additional repair service and to go buy a new unit.JOB COMPLETE NO CHARGE TO CUSTOMER
Near Killeen, TX 76549
Al
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived to inspect refrigerator leveling concerns. I checked all temperatures inside the unit. There was ice on the damper in the ff section. Customer was concerned about the presence of ice. She was also concerned about the excessive frost build up in the freezer cabinet. Customer was instructed on the above issues.JOB COMPLETE
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker assembly and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker assembly and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker assembly and cycle, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78758
Cliff
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL GI5FSAXVY02 Arrived on site to diagnose the refrigerator not working. Found the main control board was shorted out. Replaced main control board and tested unit. Found all is working properly at this time. The unit is not hooked up to water at time of service.
Near Manor, TX 78653
Tyler B.
Job Details: 02/12/2019
VENTHOOD WHIRLPOOL WVW53UC0FS1 Arrived on site for vent chimneys . Unit was not installed yet so inspected and left parts with customer
Near Robinson, TX 76706
Arthur B.
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV00 Arrived onsite to install new RF door to french door refrigerator from prior visit’s diagnosis. Removed and replaced door. Installed new door gasket as well. Reassembled. Door now sits well to cabinet. No other issues found. All water connections were dry at time of service.
Near Manor, TX 78653
Tyler B.
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site for damaged door, replaced damaged door and name plate and tested good, no leaks on site"
Near Round Rock, TX 78665
Tyler B.
Job Details: 02/12/2019
DRYER MAYTAG MEDB855DC4 Arrived on site for unit making thumping noise. Found roller seized replaced repair kit and tested good
Near Austin, TX 78738
Brandon
Job Details: 02/12/2019
DISHWASHER MAYTAG MDB4949SDH0 "Arrived on site for customer complaint of unit not coming on at all, found electric issue, I did not find any obvious loose connection at terminal block, but when I wiggled the incoming power supply cord the dishwasher would loose power, it’s hard wired. Unit tested good once power was supplied."
Near Austin, TX 78704
Leonardo
Job Details: 02/12/2019
DISHWASHER WHIRLPOOL KUDC10FXSS5 Arrived on site to test unit for panel not taking command. Test unit and found connection to control board from panel was loose. Secured connection test unit and unit starting cycles. Job complete.
Near Manchaca, TX 78652
Kevin
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site and found icemaker arm receiver is not holding arm securely, it is easily popped out by the drawer closing. Replaced icemaker and a cycle properly and is now operating correctly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78701
Leonardo
Job Details: 02/12/2019
MICROWAVE JENN-AIR JMW2327WS02 Arrived on site to to replace bulb. Replaced bulb test unit and light working job complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 02/12/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for unit that will not agitate or spin properly. Tested unit and found it would shift into agitation but only made very short moves. Found unit to have a failed shift actuator. The actuator arm was broken. Removed and replaced actuator. All operations are now normal all water connections are now dry. Customer will re-install washer and dryer into the utility room as they had them out to help me with my service.
Near Austin, TX 78730
Luis
Job Details: 02/12/2019
REFRIGERATOR KITCHENAID KBRC36FTS04 "Arrived on site for water leaking. Diagnosed ice in drain,defrosted drain and freezer floor,checked water flow through drain good. Labor"
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Arrived on site for “not cooling issues” complaint. Inspected unit and found evaporator with no frost. Compressor is running and has no issues. Will need new compressor, evaporator, drier and access valve.
Near Austin, TX 78749
Leonardo
Job Details: 02/08/2019
OVEN KITCHENAID KODE307ESS02 Arrived on site to test unit for damaged inner liner. Took pictures called tech support got File#7724120364. They will contact customer to talk about what the next step is.
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/08/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site. Checked for no ice issues. Found bad fill tube heater causing line to freeze over. Replaced fill tube heater all checked OK. Also Turn on heater for mullion to keep from condensation building up. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/08/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site. Checked for no ice issues. Found bad fill tube heater causing line to freeze over. Replaced fill tube heater all checked OK. Also Turn on heater for mullion to keep from condensation building up. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/08/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site. Checked for no ice issues. Found bad fill tube heater causing line to freeze over. Replaced fill tube heater all checked OK. Also Turn on heater for mullion to keep from condensation building up. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete
Near Granite Shoals, TX 78654
Thomas L.
Job Details: 02/08/2019
WASHER MAYTAG MVWB835DC3 Arrived on site for slow fill. Found cold water filling very slow through valve. Replaced inlet valve. Tested unit. All operations are normal. All water connections are dry.
Near Killeen, TX 76549
Al
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived to inspect unit making a humming noise from unit. I removed the evaporator cover and removed and replaced the bi metal. i also added the sealer for the noise. I reassembled the unit and unit tested as designed.All water lines were dry at the time of service.
Near Kingsbury, TX 78638
Diego G.
Job Details: 02/08/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site. Check for no operation issues. Found motor locked up allowing water to spray. Replaced sump and motor and cycle. All functions tested OK. No leaks present. Job complete
Near Kingsbury, TX 78638
Diego G.
Job Details: 02/08/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site. Check for no operation issues. Found motor locked up allowing water to spray. Replaced sump and motor and cycle. All functions tested OK. No leaks present. Job complete
Near Kingsbury, TX 78638
Diego G.
Job Details: 02/08/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site. Check for no operation issues. Found motor locked up allowing water to spray. Replaced sump and motor and cycle. All functions tested OK. No leaks present. Job complete
Near Killeen, TX 76542
Al
Job Details: 02/08/2019
WASHER MAYTAG FAV6800AWW Arrived to inspect unbalanced washer. I advised the customer to remove the stand that both her washer and dryer. The customer has both units on a shared pedestal I photographed the inside of her washer and advised her her loads need to be more balanced also I’ve videotaped the banging of the washer while a load of two towels were inside the washer.Customer requests yearly service in February of each year.JOB COMPLETE
Near Austin, TX 78748
Kevin
Job Details: 02/08/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site and sent dishwasher into diagnostic cycle and did not find any issues, ran a complete diagnostic cycle and everything checked good. Started the washer on a normal cycle and it is progressing properly, could not find any issues dishwasher is operating properly. No water leaks from connections at time of service, job complete."
Near , TX 78628
Cliff
Job Details: 02/08/2019
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site for dishwasher with a broken dispenser door. Found the dispenser door latch broken. Replaced dispenser assembly.and tested Dishwasher and found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78721
Leonardo
Job Details: 02/08/2019
OVEN WHIRLPOOL WFG525S0HZ0 Arrived on site to test unit for temp not staying on temp. Test unit and found temp at 330 when set at 350. Replaced sensor test unit and unit at 354 when set at 350. Job complete.
Near Killeen, TX 76543
Arthur B.
Job Details: 02/08/2019
DRYER AMANA NED4655EW1 Arrived onsite to removed and replace timer from prior visit’s diagnosis. Removed console and removed faulty timer. Installed new replacement. Tested unit. Timer now works as intended. No other issues found. Dryer vent and lint trap was of lint at time of service.
Near Round Rock, TX 78665
Jonathan
Job Details: 02/08/2019
VENTHOOD UNKNOWN UXT5530AAS3 Customer not available for service. Contacted office to have customer reschedule. ; ordrng 1 SEENOTE (NEEDS TO RESCHEDULE )
Near Elgin, TX 78621
Joseph C.
Job Details: 02/08/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “poor wash performance” complaint. Inspected unit and found no codes on unit. Customer is not pretreating clothes, but is layering accordingly. Spoke with Mike, at techline(7724121537). Customer is still not satisfied with was performance. No leaks detected, at time of service."
Near Austin, TX 78750
Paul
Job Details: 02/08/2019
RANGE KITCHENAID KGSS907SSS02 Arrived onsite for the range with the oven not working. Ms stated that when this happens she can hear the ignitor clicking but never hears the burner light. I tested the ignition system multiple times and the burner would light on the first spark from the ignitor. Ms stated the issue happens more often at higher temps. I tested the oven with it set at 500 degrees. I noticed that after the unit reached about 475 degrees the flame started yellowing from lack of oxygen. I showed me the floor under the oven and explained that it needs to be cleaned because dust and debris as blocking the air from getting to the burner. The unit did reach temp and cycled as designed multiple times. Call complete.
Near Woodway, TX 76712
Arthur B.
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for customer complaint of french door refrigerator dispenser water dispensing slowly. Tested unit and confirmed issue. Used filter bypass and retested. Found water flow slow as well. Removed and replaced water reservoir and reassembled. Installed customer bought filter. Water now flows as intended. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78665
Jonathan
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for refrigerator not making ice and freezing items in RC left door shelves. Performed diagnostics and advanced ice maker cycle. Found ice maker not responding. Tested voltage to ice maker and found within range. Tested motor resistance and found opened. Found unit not leveled and allowing air to escape ice box. Removed failed ice maker and installed new. Adjusted feet to correct doors. Checked gasket to ice box and found making better seal. Monitored ice maker cycle. All tested good, no water leaks present."
Near Leander, TX 78641
Lou
Job Details: 02/08/2019
OVEN WHIRLPOOL WOD51EC0AS05 "arrived on site to inspect oven temps. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested Bake on Standard Preheat for Multi racks at 350 degrees. At preheat, my reading was 426. My next five readings were 436, 319, 405, 355, 340 for an average of 371. I tested the lower unit in the same manner and my readings were 429 at preheat. 434, 317, 399, 361, 347 for an average of 372. I calibrated both ovens minus -20 to offset the temps. I contacted the customer and advised of my findings and repairs. Job completed. Customer not available to sign receipt."
Near Lorena, TX 76655
Arthur B.
Job Details: 02/08/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher leaking. Customer advised he has extended warranty with Home Depot. Advised he will have to call Home Depot to have dispatch sent over. No further work performed.
Near Lorena, TX 76655
Arthur B.
Job Details: 02/08/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher leaking. Customer advised he has extended warranty with Home Depot. Advised he will have to call Home Depot to have dispatch sent over. No further work performed.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 02/08/2019
MICROWAVE WHIRLPOOL GMC305PDB6 Arrived on site for no heat condition. Unit is not heating. Relays were not closing. Unit also went into clean multiple times on its own. Last time it happened while they were baking.
Near Austin, TX 78745
Leonardo
Job Details: 02/08/2019
DISHWASHER IKEA IUD8555DX0 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter. Ordering new sump and motor W10902326. Office to reschedule. ; ordrng 1 W10902326 (PUMP AND MOTOR)
Near Kyle, TX 78640
Kevin
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and found fresh food side wall lights are on but ceiling lights and freezer light are not. Replaced LED control board and this had no effect. Spoke with tech line and LED unit and freezer is responsible for sending power to ceiling light and fresh food. It will need to be replaced in order to correct issue. No water leaks from connections at time of service; ordrng 1 W11205083 (LED MODULE)
Near Spicewood, TX 78669
Brandon
Job Details: 02/08/2019
OVEN JENN-AIR JJW2830DP01 "Arrived on site for customer complaint of oven not working after self clean, found faulty fuse, I replaced fuse unit tested good."
Near Austin, TX 78749
Kevin
Job Details: 02/08/2019
WASHER WHIRLPOOL WTW4800XQ2 "Arrived on site and set washer into a diagnostic cycle and found no saved error codes, ran all functions in manual and everything is operating properly. Set washer to run on a small load and it filled to expected level, raising load to a medium immediately begins to add more water. Showed new resident how easily an unbalanced load can happen, suggested to Apartment maintenance/management that pressure sensor be replaced.
Near San Marcos, TX 78666
Robert
Job Details: 02/08/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on job for complaints of noise and blackening. Normal discoloration on vent near element. For noise disassembled machine inspected rollers,tensioner pulley and motor.found everything to be normal. Resembled and ran test cycle. Operation normal,no unusual sounds."
Near Leander, TX 78641
James
Job Details: 02/08/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site and inspected door. I found the unit was not leveled causing door to hit left side. Leveled unit and door now closing properly. I found the unit does not sit square in the cabinet due to the left panel sticks out further than the cabinets and would have to be corrected by the contractor if customer wants it corrected. Unit working properly. Job complete
Near Austin, TX 78736
Brandon
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM02 "Arrived on site to replace fresh food section door, I received the wrong door, ordering different door. ; ordrng 1 LW10638684 (dor-fip)"
Near Cedar Park, TX 78613
Lou
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL ED5PVEXWS02 arrived on site to install previously diagnosed and ordered part. I removed and replaced the defrost control and tested the unit and it operated as designed. Good frost pattern on the evaporator. No water leaks observed during service.
Near Leander, TX 78641
Lou
Job Details: 02/08/2019
MICROWAVE WHIRLPOOL WMH53520CS6 "arrived on site to install previously diagnosed and ordered parts. Removed and replaced the mounting nuts and tested the unit. Unit operated as designed, job completed."
Near Jonestown, TX 78645
James
Job Details: 02/08/2019
DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and inspected unit for leaks. I found evidence of water leaking through the float housing. Removed float and found a large build up of calcium around the housing and growing down into the housing that could act like a sponge and cause a slow leak. Cleaned housing and float and reinstalled. Tested operation and after 2 test cycles I could not duplicate a leak. Instructed customer of my findings and that there are no leaks as of this time. Job complete
Near McQueeney, TX 78123
Diego G.
Job Details: 02/08/2019
OVEN KITCHENAID KODE300ESS00 Arrived on site. Check for glass issues. Customer stated she dropped grease on inner glass. Made an attempt to remove grease but did not work. Will need a new innerglass to repair unit. Took picture of breakdown for repair on SD-QuickPic. Rescheduled for 2/14/19; ordrng 1 W10618107 (glass-door)
Near McQueeney, TX 78123
Diego G.
Job Details: 02/08/2019
OVEN KITCHENAID KODE300ESS00 Arrived on site. Check for glass issues. Customer stated she dropped grease on inner glass. Made an attempt to remove grease but did not work. Will need a new innerglass to repair unit. Took picture of breakdown for repair on SD-QuickPic. Rescheduled for 2/14/19; ordrng 1 W10618107 (glass-door)
Near McQueeney, TX 78123
Diego G.
Job Details: 02/08/2019
OVEN KITCHENAID KODE300ESS00 Arrived on site. Check for glass issues. Customer stated she dropped grease on inner glass. Made an attempt to remove grease but did not work. Will need a new innerglass to repair unit. Took picture of breakdown for repair on SD-QuickPic. Rescheduled for 2/14/19; ordrng 1 W10618107 (glass-door)
Near Seguin, TX 78155
Diego G.
Job Details: 02/08/2019
MICROWAVE WHIRLPOOL WMH53520CS4 "Arrived on site. Replaced magnetron, Cap and diode. Cycled microwave, all functions tested OK. job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/08/2019
MICROWAVE WHIRLPOOL WMH53520CS4 "Arrived on site. Replaced magnetron, Cap and diode. Cycled microwave, all functions tested OK. job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/08/2019
MICROWAVE WHIRLPOOL WMH53520CS4 "Arrived on site. Replaced magnetron, Cap and diode. Cycled microwave, all functions tested OK. job complete"
Near Belton, TX 76513
Al
Job Details: 02/08/2019
WASHER WHIRLPOOL WET4024EW0 "Arrived to inspect washer not draining, found water in tub and removed the water. Found broken lid switch and repaired in order to diagnose washer issue. Found unit would not turn on
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 02/08/2019
DRYER WHIRLPOOL WED8000DW4 Remove and replace failed electro sensor assembly. Harness was open. You didn’t now each properly. House and dryer vents are clean.
Near Cedar Park, TX 78613
Lou
Job Details: 02/08/2019
RANGE JENN-AIR JLRP436WP01 "arrived on site to inspect oven sliding rack. Upon arrival, the customer advised that the sliding rack hangs up when sliding it out with weight on it. I tested the rack with a pot of water ad it slide right out. When I applied pressure to the rack, the tracking got bound up on the left side. After further inspection, I found that the rack was warped and was causing it to bind up when weight is applied. I removed and replaced the rack and tested it and it operated as designed. No gas leaks detected during service, job completed."
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 02/08/2019
OVEN KITCHENAID KOSE500ESS01 Arrived on site for noisy operation. Found main oven cooling fan very noisy and convection fan rattling. Replaced fan motor’s and tested and unit is now operating very quietly.
Near Lakeway, TX 78734
Paul
Job Details: 02/08/2019
DRYER MAYTAG MED5500FW2 Arrived onsite for the dryer making a knocking and rattling noise. I found the unit not leveled properly and one of the feet not touching the floor putting the chassis in a bind. I leveled the unit and tested. The unit is quiet and is working as designed. Call complete.
Near San Marcos, TX 78666
Robert
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on job for complaints of lights dimming in rc and no light in fc. replaced module in fc and light restored, lights in rc became normal. No leaks detected at time of service."
Near Austin, TX 78728
Paul
Job Details: 02/08/2019
DRYER WHIRLPOOL WED75HEFW0 Arrived onsite for the dryer that is not starting. I found 115VAC at the control to ground but only 6VAC to neutral at the control. I had the same at the terminal block. I checked the voltage at the outlet and L1-L2 = 251VAC. I checked L1 to ground and had 257VAC with the cord plugged in but with the cord disconnected the outlet checks good. I advised mr to call maintenance and have them test it again with it plugged in under a load so they can see there is an outlet issue. Call complete.
Near Austin, TX 78728
Paul
Job Details: 02/08/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived onsite for the washer with a broken dispenser. I found the detergent level gauge had come out and was loose in the bottom of the dispenser. I disassembled the dispenser and put everything back in place. Call complete. Add on call. Already left before the system uploaded and could get a signature.
Near Spicewood, TX 78669
Brandon
Job Details: 02/08/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for customer complaint of unit starting on its own, found pressure sensor on board was faulty, I replaced control board, unit tested good."
Near Spicewood, TX 78669
Brandon
Job Details: 02/08/2019
RANGE GE JB655SK4SS "Arrived on site to replace broil element, after replacing unit tested good"
Near Temple, TX 76501
Arthur B.
Job Details: 02/08/2019
DRYER MAYTAG MEDB855DC4 "Arrived onsite to install new motor,repair kit and wheel to dryer from prior diagnosis. Removed stripped motor and installed new replacement with new blower wheel. Removed and replaced wheels as well. Reassembled and tested. Dryer now tumbles quietly as intended. Dryer vent and lint trap was clean of lint at time of service."
Near Temple, TX 76502
Arthur B.
Job Details: 02/08/2019
WASHER WHIRLPOOL WFW85HEFC1 "Arrived onsite for customer complaint of water leaking from front of unit. Removed front panel and found no signed of water leaks. After inspection, found hot water supply line leaking causing water to flow to the front. Found O-Ring inside hose frayed. Was able to repair water supply hose O-Ring. Secured water line and tested unit. Unit no longer leaks. All water connections were dry at time of service."
Near Lockhart, TX 78644
Diego G.
Job Details: 02/08/2019
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site. Checked for noise issues.Ran diagnostic test and checked every component, all functions tested OK. Instructed customer that all sounds on the washer are completely normal and is working as designed. No leaks present. Job complete"
Near Lockhart, TX 78644
Diego G.
Job Details: 02/08/2019
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site. Checked for noise issues.Ran diagnostic test and checked every component, all functions tested OK. Instructed customer that all sounds on the washer are completely normal and is working as designed. No leaks present. Job complete"