Service History 897

Near Austin, TX 78731
Kevin
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site and added pressure regulator diagnosed on previous visit call mom water pressure now is steady and constant. Recommended that customer continue to observe dispenser for correct operation. No water leaks from connections at time of service, job complete."
Near San Marcos, TX 78666
Robert
Job Details: 01/15/2019
DRYER WHIRLPOOL LER4634JQ1 Arrived on job for complaints of drum not spinning. Opened unit up found belt was broken. Replaced belt and tensioner In kit.ran test cycle passed.
Near Austin, TX 78724
Joseph C.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for “not dispensing water” complaint. Maintenance had no idea, as to location or disposition of this unit, since there is no unit #450 at this complex and none of the refrigerators are models that dispense water."
Near Austin, TX 78703
Scott
Job Details: 01/15/2019
DISHWASHER KITCHENAID KUDE70FVSS3 "Arrived on site replaced panel control . Ran diagnostics all checked good . No water leaks detected at time of service.
Near Austin, TX 78744
Leonardo
Job Details: 01/13/2019
VENTHOOD WHIRLPOOL KVWB406DSS2 Arrived on site to test unit for damage chimney. Replaced chimney test unit for damaged no damaged found job complete
Near Liberty Hill, TX 78642
James
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site and tested operation. I found the freezer cooling properly but the fresh food section too warm. I found the fresh food evaporator frozen over and the thermistor for evap shorted. Installed new evaporator fan kit and tested. Unit now cooling and all tests good. Job complete
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/13/2019
RANGE GE JGBS10DEMWW Arrived on site for door not closing properly. Adjusted door hing spclosers to allow proper door movement.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 01/13/2019
MICROWAVE MAYTAG MMV5208WB1 Arrived on site for no operation. Removed and replaced failed door switch and interlock.
Near Georgetown, TX 78626
Jerry C.
Job Details: 01/13/2019
DRYER WHIRLPOOL LGR7646JQ1 "LGR7646JQ1 Arrived to inspect no heat. Upon arrival, the customer informed me the issue was the unit only got warm during use. I found the unit heated and cycled with internal vent measured temperatures of an average high of 185 and re-ignition average of 120 through 5 cycles and there were no missed ignitions. The outside venting was missing the cap and the tube was left open and I advised the customer to have a vent cap installed. Operational test good, no gas leaks detected and negligible lint within chassis."
Near Austin, TX 78745
Luis
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Arrived on site for water leaking in fresh food. Found water droplets on control cover. Removed evaporator cover no ice in drain or around vents. Checked door seal found gap at left hand corner of fresh food door allowing warm air to enter and cause moisture on control cover. Removed door added washer to door hinge. Reinstalled door checked door seal good.
Near Fischer, TX 78623
Robert
Job Details: 01/13/2019
DISHWASHER WHIRLPOOL WDTA50SAHV0 Arrived on job for complaints of water leaking. Locking tab was broken on bottom causing seal to leak. Replaced pump and motor. No leaks detected at time of service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/13/2019
REFRIGERATOR MAYTAG MSD2272VEW00 Arrived on site for unit not dispensing water or ice. Tested unit and found no problems at this time. All water connections were dry.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/13/2019
REFRIGERATOR IKEA IX5BBEXDS01 Arrived on site. Replaced ice maker and unclogged drain. When attempting to replace rails found correct part number wrong part in box. Will need to re-order right rail. Customer is going out of town for a couple weeks she said she will call back when she knows she’s available.; ordrng 1 W10397635 (slide)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/13/2019
REFRIGERATOR IKEA IX5BBEXDS01 Arrived on site. Replaced ice maker and unclogged drain. When attempting to replace rails found correct part number wrong part in box. Will need to re-order right rail. Customer is going out of town for a couple weeks she said she will call back when she knows she’s available.; ordrng 1 W10397635 (slide)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/13/2019
REFRIGERATOR IKEA IX5BBEXDS01 Arrived on site. Replaced ice maker and unclogged drain. When attempting to replace rails found correct part number wrong part in box. Will need to re-order right rail. Customer is going out of town for a couple weeks she said she will call back when she knows she’s available.; ordrng 1 W10397635 (slide)
Near Driftwood, TX 78619
Brandon
Job Details: 01/13/2019
REFRIGERATOR JENN-AIR JS48SEDUDB00 "Arrived on site for for customer complaint of UIB not responding and water not working. Found miscommunication between control board and UIB control, also the water paddle was not working. I replaced both control boards and pads. Tested good."
Near Johnson City, TX 78636
Brandon
Job Details: 01/13/2019
DISHWASHER MAYTAG MDB4949SHZ0 "Arrived on site for customer complaint of unit not drying dishes, put unit into diagnostic mode, heating circuit tested good. Found unit needed rinse aid, tested good."
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/13/2019
RANGE WHIRLPOOL WFE745H0FS1 "Arrived on site for customer complaint of flash inside of oven, found light bulb was faulty, I adjust the light socket, was not making good connection to bulb. Unit tested good."
Near Fort Hood, TX 76544
Arthur B.
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB02 "Arrived onsite to install new compressor on SxS refrigerator. Removed and replace compressor,dye drier, access valve using braising methods. Vacuumed unit down to -25psi. Charged unit to 5.5oz of R134a refrigerant. Powered up unit and tested. Good frost pattern coming from evaporator. Reassembled. No water connections made to unit at time of service."
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "WRF535SWHZ00 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the filter head assembly and found the water dispensing issue was resolved. I flushed the lines and removed ice from the ice maker fill tube. Operational test good, no leaks observed during service."
Near Little River-Academy, TX 76554
Steve C.
Job Details: 01/13/2019
REFRIGERATOR GE HA10TG31SS Arrived on site to replace the recall kit. Replaced the kit and tested the unit. Unit works properly and no water connections to the unit.
Near Pflugerville, TX 78660
Paul
Job Details: 01/13/2019
RANGE WHIRLPOOL WFC150M0EB1 Arrived onsite for the range with the oven not heating and the cooktop not hot. Mr stated the oven worked fine but the LF burner won’t heat. I found the receptacle burned up. I replaced the receptacle and tested all the cooktop burners and the bake and broil elements. All the elements are working as designed. Call complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and found blockage in fill tube for icemaker. Cleared ice and saw no signs of trickle leak. No parts replaced. Icemaker is now operating properly.
Near Harker Heights, TX 76548
Al
Job Details: 01/13/2019
DRYER MAYTAG MEDX655DW1 "Arrived to inspect unit not working. Confirmed the complaint and attempted to start the unit. I removed and replaced the PTS, fuse and timer. Tested the unit and unit tested as as designed. No lint observed at the time of service.250/125/125 VOLTS JOB COMPLETE"
Near Austin, TX 78759
Scott
Job Details: 01/13/2019
WASHER MAYTAG MVWB725BW0 "Arrived on site for banging and really loud spin cycle . Found bearing is failing , starting to slinging grease all up underneath washer . Ran diagnostics and during agitation and spin loud grating noise . Will need to order part bearing and tool if customer Proceeds with repair ; ordrng 1 W10435302 (bearing) and 1 W10447783 (tool)"
Near Austin, TX 78749
Leonardo
Job Details: 01/13/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for unit being bend. Test unit and found right frame bend. I was able to straighten the leg and put the kick plate. Test unit for leaks no leaks present job complete
Near Georgetown, TX 78628
Jerry C.
Job Details: 01/13/2019
DISHWASHER JENN-AIR JDB8700AWS1 "JDB8700AWS1 Arrived to inspect non-completion. I found 8-4 stored in memory and the unit filled, circulated and then stalled without any further operation. I found the servo seal had failed and water got into the lower harness area. The main control malfunctioned and sent line VAC to the vent wax motor at all times and the vent fan showed corrosion and will require the assembly. The UI has phantom indicators in at all times and the unit will not operate the drain pump after the water gets into the harness. The unit will require the UI , control, pump and motor and vent assembly. The customer elected to discuss with family due to cost. I advised the customer the quote is good for 30 days. DW100 $99.99. No leaks of the water supply observed during service."
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite to removed and replace door gasket to French door refrigerator from prior visit’s diagnosis. Removed and replaced RH door gasket. Customer also advised that replacement icemaker has not made any ice since last visit. Call WPL Techline SR#7723912787 and advised to conduct diagnostics test 120. Found test passed. Ran also test 014 (Icemaker Thermistor) and found thermistor shorted. Unit will need icemaker replaced once again. Reordering icemaker. Customer next available 1/16. All water connections were dry at time of service.; ordrng 1 W10898228 (icemaker)
Near Canyon Lake, TX 78133
Robert
Job Details: 01/13/2019
DISHWASHER AMANA ADB1500ADS4 "Arrived on job for complaints of not washing. Ran diagnostics and motor was not running. Verified voltage was 120.replaced pump and motor ran diagnostics,passed no leaks detected."
Near Canyon Lake, TX 78133
Robert
Job Details: 01/13/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on job for complaints of washability issue. Ran diagnostics found not draining properly. Replaced drain pump and retested. Passed,no leaks detected at time of service."
Near Austin, TX 78735
Kevin
Job Details: 01/13/2019
DISHWASHER KITCHENAID KDTM404ESS1 "Arrived on site and remove front door panel and started dishwasher in a diagnostic cycle, found that during test cycle water will splash over tub lip as spray arm moves. Will need to bring back a new spray arm to correct the issue. No water leaks from connections at time of service.; ordrng 1 W10860176 (arm-spray)"
Near Austin, TX 78749
Kevin
Job Details: 01/13/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site and found when dryer is cycling there is a loud vibration, disassembled dryer and replaced roller wheels and tensioner pulley and it is now quiet during operation. No lint buildup in cabinet at time of service, job complete."
Near Round Rock, TX 78665
Jerry C.
Job Details: 01/13/2019
WASHER WHIRLPOOL WTW4950HW0 "WTW4950HW0 Arrived to inspect no operation. I found the customer had unplugged the unit after it had not responded to any inputs. After plugging the unit back in, it appeared to be in working condition. I calibrated and tested the unit and there were no stored error codes. The unit passed service mode test and I centered the tub assembly within the chassis. No leaks observed during service."
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL ED5LTAXVL01 "Arrived onsite to install compressor to SxS refrigerator from my prior diagnosis. Removed compressor. Installed compressor,dye drier and access valve using braising methods. Vacuumed unit down to -25psi. Charged unit with 5.0oz of R134a. Tested unit. Found hissing noise coming from side the cabinet capillary tube goes to the evaporator. High side pressure are @ 0F. Advised customer no further repair can be performed due to the leak inside cabinet. AHS will be in contact regarding further steps. No water connected to unit at time of service."
Near Austin, TX 78759
Scott
Job Details: 01/13/2019
COOKTOP MAYTAG JED8430ADB Will need fan knob .ordering fan knob ; ordrng 1 WP7739P122-60 (knob- fan)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/13/2019
ICE MACHINE KITCHENAID KUIC15NRTS0 "Right on site. Replaced drain pump and ran diagnostics, all functions tested OK. Collected remaining balance of 124.25. instructed customer allow 24 to 36 hours for ice bin to fill up. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/13/2019
ICE MACHINE KITCHENAID KUIC15NRTS0 "Right on site. Replaced drain pump and ran diagnostics, all functions tested OK. Collected remaining balance of 124.25. instructed customer allow 24 to 36 hours for ice bin to fill up. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/13/2019
ICE MACHINE KITCHENAID KUIC15NRTS0 "Right on site. Replaced drain pump and ran diagnostics, all functions tested OK. Collected remaining balance of 124.25. instructed customer allow 24 to 36 hours for ice bin to fill up. No leaks present. Job complete"
Near Pflugerville, TX 78660
Wesley
Job Details: 01/13/2019
MICROWAVE AMANA WMH32519HZ1 Arrived on site and installed correct control. All checks good. Lighting circuit now works properly.
Near Georgetown, TX 78628
Tyler B.
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL KRFC704FBS01 "Arrived on site for unit not dispensing ice, found shaft not contacting buck, tried adjusted but only worked once, unit will need new bucket and new shaft to complete. No leaks on site; ordrng 1 CNOTE (OFFICE RS) and 1 W10910401 (BUCKET) and 1 W11228132 (SHAFT)"
Near Burnet, TX 78611
Thomas L.
Job Details: 01/13/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site for no heat condition. Replaced failed high voltage system and control board relay. Unit now heats properly.
Near Killeen, TX 76542
Al
Job Details: 01/13/2019
DISHWASHER WHIRLPOOL GU1200XTLB1 Arrived to inspect dishwasher not draining. Disassembled the unit and cleared the chopper area of debris. Unit continued to shut off after wash cycle. Removed and replaced the control. Unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.
Near Austin, TX 78754
Joseph C.
Job Details: 01/13/2019
OVEN GE JGB620REF1SS "Arrived on site for “no heat with unit stating too hot” complaint. Inspected unit and found sensor and control to be faulty. Removed and replaced sensor and control. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/13/2019
REFRIGERATOR GE PFE28KSKISS Arrived on site for no ice production. Found freezer temp at 18 degrees. Found no air flow into ice maker compartment either. Found freezer evaporator totally frozen over. Customer will need to defrost unit before repairs. Will order defrost system.; ordrng 1 WR50X10108 (thermostat defrost f) and 1 WR51X10131 (heater def asm fz) and 1 WR55X29740 (CONTROL)
Near Austin, TX 78735
Kevin
Job Details: 01/13/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and replaced motor diagnosed on previous visit found first winding on old motor measures 4.7 second winding on old motor measures 4.7. New motor measures 4.2 and 4.2, ran a calibration cycle, no water leaks from connections at time of service, job complete."
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/13/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived back on site for control and ele replacement. R&R control and element and Testd good, no leaks on site"
Near Lakeway, TX 78734
Paul
Job Details: 01/13/2019
COOKTOP JENN-AIR CVGX2423B Arrived onsite for the cooktop not burning correctly with yellow flames and not lighting correctly. I found the burner cap screws had come off and fallen into the Venturi’s and the chokes causing the flames to float and yellow. I removed the screw and tightened the burner caps. I tested the unit and the flames are burning correctly. I did find the switch on the left front burner sticking sometimes.
Near Austin, TX 78749
Leonardo
Job Details: 01/13/2019
DISHWASHER WHIRLPOOL WDF110PABB4 Arrived on site to test unit for not draining. Test unit and found clogged drain hose. Cleared drain hose test unit and unit draining correctly. Also found heat dry light not working. Replaced control board test unit and unit test good no leaks present at this time.
Near , TX 78733
Leonardo
Job Details: 01/13/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site to test unit for flames to low. Customer said he was advised by gas company that the orifices were wrong. Checked orifices and all orifices are correct. Job complete
Near Spring Branch, TX 78070
Robert
Job Details: 01/13/2019
WASHER MAYTAG MVWC425BW1 "Arrived on job to replace ordered parts. Replaced parts. Ran diagnostics,passed. No leaks detected at time of service."
Near Austin, TX 78736
Kevin
Job Details: 01/13/2019
DRYER MAYTAG MEDB765FW0 "Arrived on site and found cut off has failed, also found L2 is not present. Replaced cut off but power to dryer will need to be corrected before it will operate properly. Recommended that an electrician be contacted to correct the incoming power, job complete"
Near Wimberley, TX 78676
Brandon
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for customer complaint of freezing inside fresh food section, found control board not reading thermistor properly, I replaced control board, unit tested good."
Near Leander, TX 78641
Cliff
Job Details: 01/13/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to diagnose a dishwasher that is filling up when not in use. Tested unit and found homeowner has RO system connected to dishwasher drain line which is causing RO to fill up dishwasher tub. Homeowner will need to have RO drain moved to correct the issue.
Near Austin, TX 78751
Joseph C.
Job Details: 01/13/2019
WASHER KENMORE 110.268825 "Arrived on site for “no spin or agitate” complaint. Inspected unit and found drive tube and gearcase worn and defctive. Agitator dogs orn out, as well. Ordering new dogs. Will need two hours for return visit. No leaks detected, at time of service. Office to set return schedule, due to time requested.; ordrng 1 TWOHOURCALL (TWO HOUR CALL) and 1 WP8537433 (cam-agit)"
Near Killeen, TX 76549
Arthur B.
Job Details: 01/13/2019
OVEN FRIGIDAIRE n/a Arrived onsite to remove and replace bake element. Removed shorted element and installed new replacement. Reassembled and tested. Unit now heats as intended. No other issues found.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/13/2019
RANGE WHIRLPOOL WFG520S0AS2 Arrived on site and found unit spark Ignitor bent and not making light. Corrected by adjusting ignition stem. Unit is now operating as designed.
Near Austin, TX 78729
Scott
Job Details: 01/13/2019
WASHER WHIRLPOOL MVWB450WQ2 "Arrived on site for washer not spinning out load . Ran diagnostics got long drain error . Found drain had completely failed . Unit would not advance to last spin cycle , due to water not pumping out of tub. Replaced drain pump 134.96 , labor 179.99. Collected 340.96 w/tax cc . Ran test all checke normal . Nonwater leaks detected@ time of service . Job complet"
Near Round Rock, TX 78681
Jerry C.
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL WRF540CWBM00 "WRF540CWBM00 Arrived to inspect noise. I found the unit would hammer when dispensing. I discovered the filter was not fully engaged and after correcting, I tested multiple times and with the blockout as well and the unit worked as designed. No leaks observed during service. RF100 $99.99"
Near Austin, TX 78747
Leonardo
Job Details: 01/13/2019
OVEN WHIRLPOOL WFC150M0EW1 Arrived on site to test unit for f9e0 miss wired unit. Test outlet and outlet test good checked the unit and found bad board. Replaced board turned oven on to 350 and unit working correctly no error code job complete
Near Austin, TX 78739
Leonardo
Job Details: 01/13/2019
OVEN JENN-AIR JJW2430DB00 Arrived on site to to test unit for erro F2E1 shorted keypad. Customer had console from jenair. Replaced console test unit and unit test good job complete.
Near Bertram, TX 78605
Al
Job Details: 01/13/2019
WASHER MAYTAG MVWB865GW0 Arrived to inspect washer agitator with clothes underneath. I verified the complaint and removed and replaced the agitator. Reassembled the unit and service tested the unit. The unit tested as designed JOB COMPLETE
Near New Braunfels, TX 78130
Robert
Job Details: 01/13/2019
DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on job to replace thermostat.after replacing thermostat ran diagnostics,passed. No leaks detected at time of service."
Near Georgetown, TX 78626
Lou
Job Details: 01/13/2019
DRYER WHIRLPOOL WED5000DW2 "arrived on site to inspect dryer not drying clothes. Upon further inspection, the customer advised that the unit is heating but it’s not drying the clothes. Using a dryer kit from my service van (8522199], I tested the units venting and after three tests, the unit venting/airflow failed. I checked the element, cutoffs and fuse and all were good. I advised the customer of my findings and demonstrated the venting test as well. I advised to check the venting that goes out under the home. No lint observed during service, job completed."
Near Austin, TX 78723
Scott
Job Details: 01/13/2019
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site , replaced console and control board . Double checked outlet and harness , all checked good . Ran unit for awhile and would change cycles , found nothing unusual . No lint build up at time of service .job complete ."
Near Austin, TX 78703
Joseph C.
Job Details: 01/13/2019
DISHWASHER FRIGIDAIRE FFBD1821MS0A "Arrived on site for “water leak and door latch issue” complaint. Inspected unit and found door latch tripped and debris in drain pump. Reset door latch and assembled door. Cleared debris from drain pump. Tested unit. Unit is performing as designed. No leaks detected, at time of service
Near Austin, TX 78759
Scott
Job Details: 01/13/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site , replaced sump and motor .ran diagnostics all checked good .no water leaks detected at time of service . Job complete ."
Near Austin, TX 78759
Scott
Job Details: 01/13/2019
DISHWASHER ROPER RUD4000MQ0 Arrived on site for dishwasher not starting . Found cut off switch was tuned off at wall . Turned switch on and dish washer started right up . No water leaks detected at time of service . Job complete .
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 Arrived on site.Check for dispenser issues. Found Bad dispenser motor. Replaced dispenser motor and still have an issues. Called tech-support and found no voltage coming out of main control board. Will need control board to repair unit. Rescheduled for 1/16/19File#7723905978; ordrng 1 W11088499 (CONTROL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 Arrived on site.Check for dispenser issues. Found Bad dispenser motor. Replaced dispenser motor and still have an issues. Called tech-support and found no voltage coming out of main control board. Will need control board to repair unit. Rescheduled for 1/16/19File#7723905978; ordrng 1 W11088499 (CONTROL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 Arrived on site.Check for dispenser issues. Found Bad dispenser motor. Replaced dispenser motor and still have an issues. Called tech-support and found no voltage coming out of main control board. Will need control board to repair unit. Rescheduled for 1/16/19File#7723905978; ordrng 1 W11088499 (CONTROL )
Near Round Rock, TX 78664
Paul
Job Details: 01/13/2019
WASHER WHIRLPOOL WTW8000DW4 Arrived onsite for the washer giving an LF code. I found the hot water valve only letting a small amount of water in. I replaced the valve and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78738
Paul
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for the refrigerator frosting up in the RC behind the deli drawer. I found the evaporator cover with broken tabs causing warm air to leak into the evaporator. I found the thermistor harness had been relocated and the evaporator fan working as designed. Need to replace the cover to complete service. Ordering W11188493 COVER-EVAP. RS for Tue 1/15. Authorization Number WIBX700EPL1.; ordrng 1 W11188493 (COVER-EVAP)
Near Austin, TX 78746
Leonardo
Job Details: 01/13/2019
VENTHOOD WHIRLPOOL RH7736XXS0 Arrived on site to test unit for not working. Test unit and found unit getting power but fan not coming on. Will need new motor but part is no longer available collected $99.99 for trip charge job complete
Near Burnet, TX 78611
Thomas L.
Job Details: 01/13/2019
WASHER WHIRLPOOL WTW5640XW1 arrived on site for unit not powering up.unit tested properly today. Unit has very loud bearing noise from gearcase. It may also need an actuator as customer has to manually move basket sometimes to get the unit to cycle. customer is not sure at this point what they wish to do.
Near Canyon Lake, TX 78132
Diego G.
Job Details: 01/13/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site. Checked for no display issues. Found Power going to display but not lighting up panel. Will need console to repair unit. Factory order part office to reschedule; ordrng 1 W11268674 (CONSOLE )
Near Canyon Lake, TX 78132
Diego G.
Job Details: 01/13/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site. Checked for no display issues. Found Power going to display but not lighting up panel. Will need console to repair unit. Factory order part office to reschedule; ordrng 1 W11268674 (CONSOLE )
Near Canyon Lake, TX 78132
Diego G.
Job Details: 01/13/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site. Checked for no display issues. Found Power going to display but not lighting up panel. Will need console to repair unit. Factory order part office to reschedule; ordrng 1 W11268674 (CONSOLE )
Near Round Rock, TX 78665
Wesley
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02 Arrived on site and found unit fresh food Evap found fans operating frosted up. Advised customer that fan harness could be replaced. Advised customer that defrosting for a full 48 hours should restore functionality
Near Temple, TX 76501
Arthur B.
Job Details: 01/13/2019
DRYER WHIRLPOOL WED9200SQ1 Arrived onsite to install new hinge to dryer from prior visit’s diagnosis. Removed broken hinge and installed new replacement. Reassembled. Door now opens/closes as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Round Rock, TX 78665
Paul
Job Details: 01/13/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for the microwave not starting and the light not coming on consistently when the door is opened. I found the primary interlock switch failing. I replaced the upper interlock and both switches. I tested the unit and it is working as designed. Call complete.
Near Austin, TX 78746
Leonardo
Job Details: 01/13/2019
RANGE KITCHENAID KSGB900ESS0 Arrived on site to test unit for F8E0 error code. Test unit and found bad blower. Replaced blower Test unit and unit test good after replacing blower.
Near Georgetown, TX 78633
Lou
Job Details: 01/13/2019
WASHER GE GTW680BSJ1WS "arrived on site to install previously diagnosed and ordered part. I removed and replaced 5he main control and programmed the control to the unit. Tested the unit in diagnostics per service manual. Unit operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Jonathan
Job Details: 01/13/2019
REFRIGERATOR KITCHENAID KSSC36QTS03 "Arrived on site for refrigerator not cooling. Performed diagnostics and gained access to main control. Checked resistance on FC and RC sensor and found with range. Tested output voltage and found control not sending voltage. Found failed control. (BI150)Removed cabinet top for removal of control. Disconnected wire harness and removed failed control. Installed new harness and control. Tested all operations. All tested good, no water leaks present. Paid in full on credit card."
Near Cedar Park, TX 78613
Cliff
Job Details: 01/13/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Found RC evap incased in ice due to a communication issue between controls and evap sensor harness. Both main and dispenser controls as well as sensor harness need to be replaced to complete repairs. Homeowner expected call to be under extended warranty dispatch, and wasn’t expecting to pay a service fee today. Homeowner is contacting extended warranty company to have dispatch corrected. Office will need to reschedule call once proper dispatch is received.; ordrng 1 CNOTES (DISPATCH TO BE UNDER EXT. WARRANTY.)"
Near Belton, TX 76513
Steve C.
Job Details: 01/13/2019
ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on site to replace the evaporator and water filter. Replaced both parts and added 5.75 oz of refrigerant. No refrigerant leak present. Tested the unit and unit is working properly. All water connections were dry at the time of service. Advise customer to wait 24 hours for the ice to fill up.
Near Kyle, TX 78640
Diego G.
Job Details: 01/13/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site. Check for dental issues. Found dent in front panel. Replace front panel, all functions tested OK. No leaks present. Job complete"
Near Kyle, TX 78640
Diego G.
Job Details: 01/13/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site. Check for dental issues. Found dent in front panel. Replace front panel, all functions tested OK. No leaks present. Job complete"
Near Kyle, TX 78640
Diego G.
Job Details: 01/13/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site. Check for dental issues. Found dent in front panel. Replace front panel, all functions tested OK. No leaks present. Job complete"
Near Leander, TX 78641
James
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL JS42PPFXDA Arrived on site and recovered refrigerant from sealed system. Accessed evaporator ports and tested for leaks and found none. Inspected heat exchanger and found small pin hole on low pressure line. Removed damaged section and replaced with new copper. Vacuumed system to clear contaminants and charged with 6.25oz 134a and tested for proper cooling. Unit now cooling and pressures test good.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/13/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site and found unit control failed due to infestation of cockroaches. Advised customer on voided warranty status. No repair performed. Advised customer on findings.
Near Bertram, TX 78605
Jonathan
Job Details: 01/13/2019
DRYER GE GFDR270EH0WW Arrived on site for dryer not operating correctly. Customer stated that dryer will start and run for 1 minute than will stop and power off. Performed diagnostics mode and checked fault code history and no errors. Ran unit on sensor dry and found sensor rod not reading moisture. Tested sensor rod in diagnostics mode and found sensor not reading. Checked sensor rod and found 1 missing. Removed filter housing and checked harness connection. Found filter housing broken and caused sensor bar failure. (DR580) ; ordrng 1 WE18X10021 (grill assembly)
Near Copperas Cove, TX 76522
Al
Job Details: 01/13/2019
WASHER AMANA NTW4516FW3 "Arrived to install previously ordered parts. I removed and replaced the gear case, brake actuator. I reassembled the unit. I calibrated and service tested the unit and unit tested as designed.JOB COMPLETE"
Near Lakeway, TX 78734
Paul
Job Details: 01/13/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived onsite for the refrigerator with a loose handle. I found all the door handle set screw loose. I tightened all the door handles. Call complete.
Near Manchaca, TX 78652
Luis
Job Details: 01/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no ice. Diagnostics no air flow from ice box fan ran icemaker test E5 error code. Removed icemaker and ice box fan,installed new icemaker and icebox fan. Ran diagnostics all test passed unit working as designed. ; used 1 W10846539 (FAN) from stock"
Near Killeen, TX 76542
Al
Job Details: 01/13/2019
MICROWAVE GE JVM3160RF4SS Arrived to install previously ordered parts. I removed and replaced the latch and assembly and all 3 door switches. Reassembled the unit and unit tested as designed
Near Austin, TX 78701
Joseph C.
Job Details: 01/13/2019
MICROWAVE KITCHENAID KMHS120EBS5 "Arrived on site for “unit not installed properly” complaint. Inspected unit and found left mounting screw had been cross threaded and broke nut away from wrapper. Unit was not correctly mounted to rear bracket(not connected to right bracket hook. Ordering new wrapper, nuts and screws. Office to set return schedule, due to disposition nuts.; ordrng 2 W11122643 (WRAPPER NUT)s and 1 W11245708 (WRAPPER) and 2 WP8169704 (screw)s"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/13/2019
DRYER WHIRLPOOL WED4815EW1 "arrived on site. Check for heating issues. Found connector for heater not connected all the way. Reconnected connector and cycled, all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/13/2019
DRYER WHIRLPOOL WED4815EW1 "arrived on site. Check for heating issues. Found connector for heater not connected all the way. Reconnected connector and cycled, all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/13/2019
DRYER WHIRLPOOL WED4815EW1 "arrived on site. Check for heating issues. Found connector for heater not connected all the way. Reconnected connector and cycled, all functions tested OK. Job complete"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL JS48SEDUDW20 "Arrived on site for refrigerator ice maker leaking. Performed diagnostics and cycled ice maker. Found ice maker mold separating from motor and causing ice maker to leak. Removed failed ice maker and inspected. Found ice maker will need to be replaced. Installed new ice maker and cycled. All tested good, no water leaks present. Found unit was not under warranty.