Near Austin, TX 78734
Brandon
Job Details: 05/24/2018
Arrived on site for dryer making noise, I replaced dryer repair kit, unit tested good. Vent was clear at time of service.
Near Austin, TX 78733
Luis
Job Details: 05/24/2018
Refrigerator-replaced failed auger motor added adhesive to gaps in ice chute
Near New Braunfels, TX 78130
Connor M.
Job Details: 05/24/2018
WRT549SZDM01 whirlpool refrigerator Arrived on site to test unit for leaking in freezer. Found fill tube clogged with ice. Defrosted fill tube and removed excess ice. Unit working properly, no leaks detected.
Near Kingsland, TX 78639
Thomas L.
Job Details: 05/24/2018
Arrived on sit for no ice condition. Found failed condenser fan motor and Noisey compressor. Removed and replaced both. Tested unit. All water connections were dry.
Near Liberty Hill, TX 78642
Lou
Job Details: 05/24/2018
arrived on site to install previously diagnosed and ordered parts. Unit was in the process of defrosting and there was a small amount of ice buildup on the evaporator. I had to steam the remaining ice away before replacing the parts. Once the ice was removed, I removed and replaced the Evap fan motor/thermistor and Evap cover. I found that the drain tube had a small gap approximately 1/8 inch from the bottom of the unit. I used manufacturer approved silicone and sealed the gap. Return the unit to its space and tested and a the unit tested good. All water was cleaned up at the end of service and no water leaks observed at the end of service.
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 05/24/2018
Model MVWC555DW1, Arrived on call for call says transmission is bad, checkd for error codes and found no error codes, ran auto test and all checked good, then found water coming from under washer from gear case, will need gearcase and cam and belt, unit has a parts coverage no service/labor coverage, svc/labor tl280 189.99 plus tax 15.67 which = 205.66 customer approved est., installed gear case, cam and belt, ran auto test and found in spin it sounds like a rubbing noise which is not normal, will reorder gearcase, skyped office parts and talked to Sarah and will reschedule for 5/29/18
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 05/24/2018
Model MVWC555DW1, Arrived on call for call says transmission is bad, checkd for error codes and found no error codes, ran auto test and all checked good, then found water coming from under washer from gear case, will need gearcase and cam and belt, unit has a parts coverage no service/labor coverage, svc/labor tl280 189.99 plus tax 15.67 which = 205.66 customer approved est., installed gear case, cam and belt, ran auto test and found in spin it sounds like a rubbing noise which is not normal, will reorder gearcase, skyped office parts and talked to Sarah and will reschedule for 5/29/18
Near Austin, TX 78732
Paul
Job Details: 05/24/2018
KitchenAid Microwave Model KMHS120ESS0. Arrived onsite for the microwave giving an open close door message. Ms stated that sometimes the light will not come on when the door is opened. Ms also stated that sometimes the unit will not start after the door is closed. I found the door switches failing and coming apart. I replaced the door switches and interlocks. I tested the unit and it is working as designed. Call complete.
Near Waco, TX 76705
Mike G.
Job Details: 05/24/2018
MEDC500VW0, Arrived on site for unit not heating checked unit and found that the all fuse checked good and found that heating element is has shorted out replaced heating element and found that vent tube from wall to unit does not have a clamp at the wall and unable to clamp vent tube to wall vent keeps falling off customer will need to replaced vent tube unit is not heating and has good air flow unit checked fine at this time....
Near Waco, TX 76705
Mike G.
Job Details: 05/24/2018
MEDC500VW0, Arrived on site for unit not heating checked unit and found that the all fuse checked good and found that heating element is has shorted out replaced heating element and found that vent tube from wall to unit does not have a clamp at the wall and unable to clamp vent tube to wall vent keeps falling off customer will need to replaced vent tube unit is not heating and has good air flow unit checked fine at this time....
Near Round Rock, TX 78665
Steve C.
Job Details: 05/24/2018
Arrived on site for the ice is melting and leaking water from the dispenser. Found the ice box fan is working properly. Found the ice door is no sealing properly. Replaced the ice door and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 05/24/2018
WMH73521CS5 Arrived on site for “no heat” complaint. Per my previous diagnosis, removed and replaced control, fan and mounting hardware. Remounted unit. Unit is performing as designed.
Near New Braunfels, TX 78130
Connor M.
Job Details: 05/24/2018
MVWX655DW1 maytag washer Arrived on site to test unit for not getting all the water out of materials at end of cycle. Found this only happens on heavy loads. No error codes stored. Instruct customer on proper loading techniques. No leaks detected.
Near Austin, TX 78728
Cliff
Job Details: 05/24/2018
Whirlpool refrigerator WRF555SDFZ05. Arrived on site to diagnose a refrigerator that is leaking from the ice dispenser. Found separator has come apart inside refrigerator, but is not broken, causing ice door not to close. Reassembled separator assembly and tested unit. Found all is functioning properly at this time. No leaks found at time of service.
Near New Braunfels, TX 78130
Connor M.
Job Details: 05/24/2018
MFI2570FEZ03 maytag refrigerator Arrived on site to test unit for water lekaing into ice bin. Found fill funnel on icemaker clogged with ice. Removed ice and tested. Ice bin has been damaged due to being froze up. Will need to replace. Please ship ice bin direct to customer. Unit working properly, no leaks detected.
Near Canyon Lake, TX 78133
Daniel A.
Job Details: 05/24/2018
WFW92HEFW0 Washer not unlocking. Ran diagnostic. Error code F5E3 for lock not unlocking. Replaced door lock. Checked water inlet and drain hoses. No leaks detected. Normal operation after service
Near Copperas Cove, TX 76522
Dona
Job Details: 05/24/2018
Found electronic control was locked not allowing unit to heat. Found all 4 knobs are breaking apart not allowing element to turn on or off, spoke with Melissa she approved to D2C 4 knobs to customer. Customer will install knobs. All operations check good, temperatures check good. Instructed customer on how to use the machine.
Near Kempner, TX 76539
Dona
Job Details: 05/24/2018
Found electronic control was locked not allowing unit to heat. Found all 4 knobs are breaking apart not allowing element to turn on or off, spoke with Melissa she approved to D2C 4 knobs to customer. Customer will install knobs. All operations check good, temperatures check good. Instructed customer on how to use the machine.
Near Georgetown, TX 78628
Steve C.
Job Details: 05/24/2018
Near Manor, TX 78653
Joseph C.
Job Details: 05/24/2018
WRT318FZDB02 Arrived on site for “bulbs keep blowing out” complaint. Inspected unit and found bulb receptacle faulty. Removed and replaced receptacle. Unit is performing as designed. No leaks detected, at time of service. Recommend customer lower top shelf by one notch, to prevent possible contact with bulb.
Near Liberty Hill, TX 78642
Lou
Job Details: 05/24/2018
Arrived on site to inspect dishwasher not operating. Upon further inspection, I placed the unit in diagnostic mode and tested. Unit operated as designed. Customers complaint was that no water was coming into the unit. I verified the water connection under the sink. I verified voltage to to water valve also. I ran the unit in diagnostics again with customer present and the unit operated as designed. No water leaks observed during service.
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 05/24/2018
Model WFG710H0AH1, Control panel cracked in 3 places and made a cracklings sound and flames came out of control panel, was not able to repeat symptom and found no burned parts or harness in back or under cook top and checked all functions on key pad on control panel and all is working, per office cosmetic is not covered, took pics of behind control panel and front control panel, instructed customer cosmetic issue is not covered under extended warranty, control panel 101.60, svc/labor co160 189.99 which = 291.59 plus tax 24.06 which =315.65, customer does not want to repair cosmetic issue. No gas leaks at time of call, call complete. Did take pics of behind control panel and front of control panel and see not functional part failure which caused cosmetic issue. Instructed customer unit is safe to use.
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 05/24/2018
Model WFG710H0AH1, Control panel cracked in 3 places and made a cracklings sound and flames came out of control panel, was not able to repeat symptom and found no burned parts or harness in back or under cook top and checked all functions on key pad on control panel and all is working, per office cosmetic is not covered, took pics of behind control panel and front control panel, instructed customer cosmetic issue is not covered under extended warranty, control panel 101.60, svc/labor co160 189.99 which = 291.59 plus tax 24.06 which =315.65, customer does not want to repair cosmetic issue. No gas leaks at time of call, call complete. Did take pics of behind control panel and front of control panel and see not functional part failure which caused cosmetic issue. Instructed customer unit is safe to use.
Near Killeen, TX 76549
Dona
Job Details: 05/24/2018
R4317449 service pointer, Reverse air flow between the freezer and refrigerator compartments during the compressor off cycle may occur on refrigerators with manually controlled dampers. Under certain conditions this reverse air flow may cause frost and or ice to build up in the air distribution ducts resulting in excessive interior moisture, causing ice bucket to create excessive moisture by the point of not allowing for ice to dispense. Will need service kit showing as discontinued AHS will need to locate part. Motor will need to be replaced as unit is becoming weak due to numerous freezing up conditions. All water connections dry. Melissa assisted.
Near Driftwood, TX 78619
Brandon
Job Details: 05/24/2018
Arrived on site for part hanger, I replaced control board, I calibrated the unit, tested good. Water lines were dry at time of service.
Near Belton, TX 76513
Mike G.
Job Details: 05/24/2018
MEDB725BW0, Arrived n site to install new belt for motor to blower wheel checked and cleaned out all lent found from unit and tested unit and unit is heating and now has good air flow unit checked fine at this time....
Near Belton, TX 76513
Mike G.
Job Details: 05/24/2018
MEDB725BW0, Arrived n site to install new belt for motor to blower wheel checked and cleaned out all lent found from unit and tested unit and unit is heating and now has good air flow unit checked fine at this time....
Near Austin, TX 78724
Joseph C.
Job Details: 05/23/2018
WOC54EC0AS04 Arrived on site for “counts down 22 seconds and does not heat” complaint. Per my previous diagnosis, removed and replaced magnetron and inverter. Tested unit. Unit is performing as designed.
Near Austin, TX 78758
Scott
Job Details: 05/23/2018
Arrived on site for no heat dryer unit with tumble but not heat up. Found high limit cut off had failed, also some of the ceramic retainers on heater had cracked . Replaced fuses and heater element . Cleaned lint out , no lint buildup at times of service . Unit is now heating and cycling properly . Job complete .
Near Austin, TX 78758
Scott
Job Details: 05/23/2018
Arrived on site for dishwasher not washing . Found wash motor had completely failed . Replaced sump and motor . Ran diagnostics all checked good . Nonwater leaks detected at time of service . Job complete
Near Austin, TX 78758
Scott
Job Details: 05/23/2018
Arrived on site for oil spraying from stator . Found rotor damaged . Bearing had completely failed . Replaced bearing and rotor . Tested unit all checked good . No water leaks detected at time of service
Near New Braunfels, TX 78130
Connor M.
Job Details: 05/23/2018
ED5LTAXVL00 whirlpool refrigerator Arrived on site to install parts for repair. Installed socket, drain tube and defrosted unit. Ice bin damaged and needs to be replaced. Ship ice bin direct to customer. Unit working properly, no leaks detected.
Near New Braunfels, TX 78130
Connor M.
Job Details: 05/23/2018
GS773LXSS whirlpool range Installed all parts and tested unit. Unit working properly.
Near Leander, TX 78641
Lou
Job Details: 05/23/2018
arrive on site to inspect damaged tub ring. Upon further inspection, I found that the tub ring was badly damaged and needed to be replaced. Also found that the unit was badly centered and the right side of the basket was rubbing against the tube causing it to be out of balance. I found that the unit was installed with rubber adaptor feet that would not allow the unit to be centered correctly. I removed the adaptor feet and centered the unit. I removed and replaced the tub ring and tested the unit on high spin. Unit tested good. I placed the unit in diagnostics and tested. Unit operated as designed. .no water leaks observed during service.
Near Leander, TX 78641
Lou
Job Details: 05/23/2018
arrived on site to install previously diagnosed and ordered part. Removed and replaced the damper control. Tested unit and unit operated as designed. No water leaks observed during service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 05/23/2018
Arrived on site for no ice condition. Found icemaker contacts for valve fill were open. Replaced icemaker and new unit filled correctly and no water leaks were present.
Near Georgetown, TX 78628
Thomas L.
Job Details: 05/23/2018
Removed and replaced icemaker due to stalled motor.
Near Temple, TX 76502
Dona
Job Details: 05/23/2018
Arrived on site for noise and heavy movement in cycle. inspected rotor, stator, suspension rods and electrical. Found no signs of wear or burning. Ran unit through cycle with clothing found during wash cycle that unit is counting down too quickly, skipping the rinse and stalling to go into a spin cycle, causing unit to go heavily off balance and not completing the cycle. Will need to replace the electronic control and console. Jordan assisted with parts. Control is an expart office will reschedule customer when part arrives. All water connections dry.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/23/2018
Model NTW4516FW1, Arrived on call for screeching and roaring noise from washer when running and oil under the washer, found water coming down from under gear case found seal is bad and gear case is bad, replaced gear case and belt and checked operation and no leaks after repair and found no error codes after diag or before it and then ran calibration all checks good, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/23/2018
Model NTW4516FW1, Arrived on call for screeching and roaring noise from washer when running and oil under the washer, found water coming down from under gear case found seal is bad and gear case is bad, replaced gear case and belt and checked operation and no leaks after repair and found no error codes after diag or before it and then ran calibration all checks good, call complete.
Near New Braunfels, TX 78130
Connor M.
Job Details: 05/23/2018
WRV986FDEM01 whirlpool refrigerator Arrived on site to test unit for water leaking from behind. Found when icemakers fill the secondary inlet valve in rear of unit would leak from output. Replaced valve and tested unit. Unit working properly, no leaks detected.
Near , TX 78617
Joseph C.
Job Details: 05/23/2018
MVWB835DW3 Arrived on site for “makes rattling and thumping sounds during spin cycle” complaint. Inspected unit and found F0E3, F0E5 and F9E2 error codes. Found connections good, to drain system. Instructed customer on proper load sizes and procedures for when unit is out of balance. No leaks detected, at time of service.
Near Austin, TX 78737
Brandon
Job Details: 05/23/2018
Arrived on site for dryer making noise, found dryer needed idler and belt, I replaced the dryer repair kit tested good. I did also find a small crack in the drum, customer did not want to replace at this time.
Near San Marcos, TX 78666
Connor M.
Job Details: 05/23/2018
WDF520PADM7 whirlpool dishwasher Arrived on site to test unit for not washing. Found sump not powering on. Confirmed no voltage to sump. Ordering control for return. MS approved staurday 5/26
Near San Marcos, TX 78666
Connor M.
Job Details: 05/23/2018
MVWB835DW0 maytag washer File number-7722061595 arrived on site to test unit for not completing cycle. Found error code f8e6 water hazard fault. Tested valves, lid switch, and drain. Drian hose is not syphoning and is installed correctly. Water valves all operating normal. Blew through pressure hose and it was not obstructed. Plugged one end of hose and there were no leaks. Ordering pressure hose per techline. SW approved 5/29
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/23/2018
Model WDT720PADM2, Arrived on call for stops keep falling off top rack, installed tracks and new stops for top rack all checks good, call complete, no water leaks at time of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/23/2018
Model WDT720PADM2, Arrived on call for stops keep falling off top rack, installed tracks and new stops for top rack all checks good, call complete, no water leaks at time of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/23/2018
Model G7CE3034XS00, Autho. Werrs00epl1, installed cook top and 2 knobs all checks good, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/23/2018
Model G7CE3034XS00, Autho. Werrs00epl1, installed cook top and 2 knobs all checks good, call complete.
Near Salado, TX 76571
Mike G.
Job Details: 05/23/2018
WRF555SDFZ05, Arrived on site to install new connector at the water line from the unit to the water line to the door checked unit after repair and unit is not leaking checked unit for any other water leaks and no leaks found at time of srv.... unit checked fine at this time.....
Near Salado, TX 76571
Mike G.
Job Details: 05/23/2018
WRF555SDFZ05, Arrived on site to install new connector at the water line from the unit to the water line to the door checked unit after repair and unit is not leaking checked unit for any other water leaks and no leaks found at time of srv.... unit checked fine at this time.....
Near Manchaca, TX 78652
Luis
Job Details: 05/23/2018
Refrigerator-found refrigerant leak at manufacture connection. Removed connection,installed new coupling filled with Freon unit cooling correctly
Near Buchanan Dam, TX 78609
Thomas L.
Job Details: 05/23/2018
Arrived on site for no ice condition. Found icemaker to have a stalled drive motor. Removed and replaced. All water connections were dry.
Near Round Rock, TX 78681
Mike C.
Job Details: 05/23/2018
Kitchen Aid Refrigerator KBFS22ECMS Arrived to check unit for slow water dispensing. Found filter head bad. Installed new filter head and checked operation, checked good with no water leaks.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/23/2018
Model WRX986SIHV00, Arrived on call for fresh food lights flashing, called whirlpool tech line and was instructed that prior tech was not instructed to order any parts, lost joel, called back to whirlpool tech line and talked to kisha file number 7722061281, was transfered to master tech and talked to kevin, found that with mid control disconnected still the freezer light and top fresh food lights are not coming on at all checked dc volts on output of power supply and led driver and are good 14.2 dc volts and yellow wire from main control to led control ohms out will need to order main control and led control, Skyped office parts and talked to and will reschedule for 5/26/18 will return with parts prior tech ordered just in case.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/23/2018
Model WRX986SIHV00, Arrived on call for fresh food lights flashing, called whirlpool tech line and was instructed that prior tech was not instructed to order any parts, lost joel, called back to whirlpool tech line and talked to kisha file number 7722061281, was transfered to master tech and talked to kevin, found that with mid control disconnected still the freezer light and top fresh food lights are not coming on at all checked dc volts on output of power supply and led driver and are good 14.2 dc volts and yellow wire from main control to led control ohms out will need to order main control and led control, Skyped office parts and talked to and will reschedule for 5/26/18 will return with parts prior tech ordered just in case.
Near Manor, TX 78653
Joseph C.
Job Details: 05/23/2018
WMH53520CS7 Arrived on site for “door open/close door” complaint. Inspected unit and found interlocks and switches faulty. Removed and replaced interlocks and switches. Tested unit. Unit checks good.
Near Austin, TX 78748
Luis
Job Details: 05/23/2018
Refrigerator-replaced diffuser and temp sensor
Near Austin, TX 78748
Connor M.
Job Details: 05/23/2018
MVWB835DW0 maytag washer File number-7722061595 arrived on site to test unit for not completing cycle. Found error code f8e6 water hazard fault. Tested valves, lid switch, and drain. Drian hose is not syphoning and is installed correctly. Water valves all operating normal. Blew through pressure hose and it was not obstructed. Plugged one end of hose and there were no leaks. Ordering pressure hose per techline. SW approved 5/29
Near Kingsland, TX 78639
Thomas L.
Job Details: 05/23/2018
Arrived on site for improper water fill. Calibrated control in step 4. Tested u it functions in step 2.all were corrected. Tested fill cycle in normal and deep water wash. Unit still not filling properly. Replaced control and all operations now work properly with no water leaks.
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/23/2018
Arrived on site for part hanger, I replaced washplate and removed loose change, unit tested good, no water leaks at time of service.
Near Kingsland, TX 78639
Thomas L.
Job Details: 05/23/2018
Arrived on site for improper water fill. Calibrated control in step 4. Tested u it functions in step 2.all were corrected. Tested fill cycle in normal and deep water wash. Unit still not filling properly. Replaced control and all operations now work properly with no water leaks.
Near Kingsland, TX 78639
Thomas L.
Job Details: 05/23/2018
Ginnyharned@yahoo.com Arrived on site for icing condition. Customer defrost unit several weeks ago. Removed cover and frost pattern was good. Entered defrost cycle via diagnostics and it worked properly. Can not determine at this time which component function improperly. No water hooked up to this unit.
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/23/2018
Arrived on site for part hanger, I replaced fan switch and knob, unit tested good.
Near Austin, TX 78753
Joseph C.
Job Details: 05/23/2018
IRT138FDM00 Arrived on site for “not cooling and making hissing noises” complaint. Inspected unit and found hole in first bend in process tube. Found rear cover missing and right rear wheel shattered. Ordering new. Will need to be sealed system/two hour call.
Near Burnet, TX 78611
Steve C.
Job Details: 05/23/2018
Arrived on site for the unit has error code LF. Tested the unit in diagnostics and received error code f3e2 valve thermistor short, and f8e1 long fill. Found the valve is defective. Replaced the valve and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78704
Luis
Job Details: 05/23/2018
Refrigerator-replaced defrost sensor assembly
Near Austin, TX 78704
Connor M.
Job Details: 05/23/2018
WFW8300SW02 whirlpool washer Part-132.50 FL570-189.99 arrived on site to test unit for shaking and bumping when in spin. Found shocks worn out. Will need to replace. JA approved 5/29
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/23/2018
Model WTW7600XW0, Arrived on call for rps sensor failure, replaced rps sensor and error did not return in rinse/drain/ spin, also found bearing is bad and log valve is putting in to much water will need to order log valve and hub and use bearing and tool on return, will schedule for 2 hour, Skyped office parts and talked to Jordan and office will reschedule with customer.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/23/2018
Model WTW7600XW0, Arrived on call for rps sensor failure, replaced rps sensor and error did not return in rinse/drain/ spin, also found bearing is bad and log valve is putting in to much water will need to order log valve and hub and use bearing and tool on return, will schedule for 2 hour, Skyped office parts and talked to Jordan and office will reschedule with customer.
Near Georgetown, TX 78633
Mike G.
Job Details: 05/23/2018
WDT720PADM2, Arrived on site for unit door will not shut, checked unit and found that the top rack is not setting in the unit properly found that the back ajuster on the left hand side had popped off of the rack and just hanging on the track removed top rack from the tracks and removed ajuster from track and reinstalled ajuster onto the top rack and reinstalled rack into the unit and checked unit and unit door is now latching checked unit for water leaks and no leaks found at time of srv....
Near Georgetown, TX 78633
Mike G.
Job Details: 05/23/2018
WDT720PADM2, Arrived on site for unit door will not shut, checked unit and found that the top rack is not setting in the unit properly found that the back ajuster on the left hand side had popped off of the rack and just hanging on the track removed top rack from the tracks and removed ajuster from track and reinstalled ajuster onto the top rack and reinstalled rack into the unit and checked unit and unit door is now latching checked unit for water leaks and no leaks found at time of srv....
Near Kingsland, TX 78639
Thomas L.
Job Details: 05/23/2018
Ginnyharned@yahoo.com Arrived on site for icing condition. Customer defrost unit several weeks ago. Removed cover and frost pattern was good. Entered defrost cycle via diagnostics and it worked properly. Can not determine at this time which component function improperly. No water hooked up to this unit.
Near Georgetown, TX 78633
Mike G.
Job Details: 05/23/2018
JFC2089BEM01, Arrived on site for unit getting frost in freezer, checked unit and found frost in the front left side of the freezer found that the freezer door was not shut all the way talked to customer about not opening freezer door from the left hand side of freezer door handle found no gaps around liner of freezer door and freezer door is sealing properly checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....
Near Georgetown, TX 78633
Mike G.
Job Details: 05/23/2018
JFC2089BEM01, Arrived on site for unit getting frost in freezer, checked unit and found frost in the front left side of the freezer found that the freezer door was not shut all the way talked to customer about not opening freezer door from the left hand side of freezer door handle found no gaps around liner of freezer door and freezer door is sealing properly checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....
Near Killeen, TX 76549
Dona
Job Details: 05/23/2018
Arrived on site for no blower fan operation, and no light under unit, found burned out bulb will need 40 watt lamp. Found grill vent is broken off of unit. Will need grill vent, found low voltage from control to blower fan motor, fan motor is open. Will need to replace control- showing as discontinued and will need to replace electronic control. Will need authorization for repair as well as one warranty to find the electronic control. AB assisted with parts. Instructed customer not to be using microwave due to unit could overheat.
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/23/2018
Arrived on site for part hanger, I replaced part, unit tested good.
Near Cedar Park, TX 78613
Lou
Job Details: 05/23/2018
arrived on site to install previously diagnosed and ordered part. Removed and replaced the door switch. Tested unit and unit tested good. No lint observed during service.
Near Hutto, TX 78634
Mike C.
Job Details: 05/23/2018
Whirlpool Refrigerator WRF990SLAM02 Arrived to install new freezer evaporator defrost harness and control. Checked operation and unit checks good.
Near Driftwood, TX 78619
Diego G.
Job Details: 05/23/2018
Arrived on site. Check for no cooling issues. Found evaporator fan motor seized up and not turning. Replaced evaporator fan motor, all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. Job complete
Near Driftwood, TX 78619
Diego G.
Job Details: 05/23/2018
Arrived on site. Check for no cooling issues. Found evaporator fan motor seized up and not turning. Replaced evaporator fan motor, all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. Job complete
Near Driftwood, TX 78619
Diego G.
Job Details: 05/23/2018
Arrived on site. Check for no cooling issues. Found evaporator fan motor seized up and not turning. Replaced evaporator fan motor, all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. Job complete
Near Georgetown, TX 78633
Mike G.
Job Details: 05/23/2018
ED5VHEXV006, Arrived on site for FREEZER MAKING A STRANGE SOUND PULL DRAWER OUT THERE WERE COILS RED & WATER FILLING AND SIZZLING checked unit and found that the unit was in defrost and unit was draining water and water was dripping onto element witch was making the sizzling sound checked unit for water leaks and no leaks found at time of srv... unit is draining properly and cooling properly unit checked fine at this time....
Near Georgetown, TX 78633
Mike G.
Job Details: 05/23/2018
ED5VHEXV006, Arrived on site for FREEZER MAKING A STRANGE SOUND PULL DRAWER OUT THERE WERE COILS RED & WATER FILLING AND SIZZLING checked unit and found that the unit was in defrost and unit was draining water and water was dripping onto element witch was making the sizzling sound checked unit for water leaks and no leaks found at time of srv... unit is draining properly and cooling properly unit checked fine at this time....
Near Cedar Park, TX 78613
Lou
Job Details: 05/23/2018
arrived on site to inspect washer door not unlocking. Upon inspection, I found that the unit was in flood mode. I placed the unit in diagnostics and error code F3E1 appeared. I unplugged the unit and removed the top of the unit and manually unlocked the unit door. I placed the unit in diagnostic mode again and tested. Unit operated as designed and no error codes at the end of diagnostics. I advised the customer on proper detergent use and advised not to use the detergent pods as they produce too much suds and will cause the unit to go into flood mode as it did this time. I advised the customer that while testing the unit, I found a large amount of soap suds in the basket even though there was no detergent added to the unit before testing. I instructed the customer on the right amount of detergent and softner to use with each load. No water leaks observed during service.
Near Austin, TX 78746
Luis
Job Details: 05/23/2018
Jenair refrigerator-diagnosed unit will need drain pan
Near Austin, TX 78748
Kevin
Job Details: 05/23/2018
Arrived on site and found washer is unplugged, as soon as power is connected drain pump is running. Set unit into diagnostic cycle and pump stops. Ran all functions in diagnostic cycle and everything checks good, incoming water pressure is good and drain pump is strong. Confirmed pressure hose is clear, ran a calibration cycle and function has returned to washer. Started a load on bulky and it is progressing properly. No water leaks from connections at time of service, job complete
Near Austin, TX 78746
Luis
Job Details: 05/23/2018
Near New Braunfels, TX 78132
Connor M.
Job Details: 05/23/2018
KEBC107KSS03 kitchenaid oven Thermal cutoff 72.95 W240-229.99 arrived on site to test unit for not baking after clean cycle. Found failed hi limit cutoff. Will need to replace. Microwave needs to be removed for repair. JA approved 2/29 please send cm only. Customer needs before noon.
Near Spicewood, TX 78669
Thomas L.
Job Details: 05/23/2018
Removed and replaced icemaker due to stalled motor, open heater, and inaccurate ui and control . Water connections were all dry.
Near Fort Hood, TX 76544
Dona
Job Details: 05/23/2018
Arrived on site for unit taking long dry times, found no air flow still at time of service. Removed duct work on wall and have airflow. Showed customer airflow with ducting and without airflow with ducting on. Will need to have ducting cleared or shortened. All parms check good on dryer.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/23/2018
Model GS773LXSS0, Arrived on call for right front burner will not light, found right front burner igniter sometimes not lighting right away, found electrode for right front burner igniter loose will replace electrode first to verify if spark module and switches harness are needed or not , Skyped office parts and talked to jordan and will reschedule for 5/28/18
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/23/2018
Model GS773LXSS0, Arrived on call for right front burner will not light, found right front burner igniter sometimes not lighting right away, found electrode for right front burner igniter loose will replace electrode first to verify if spark module and switches harness are needed or not , Skyped office parts and talked to jordan and will reschedule for 5/28/18
Near Austin, TX 78730
Cliff
Job Details: 05/23/2018
Roper washer RTW4516FW2. Arrived on site to diagnose a washing machine that does not exist at least starting cycles. Tested unit and Found Coldwater not coming in every time valve is activated. Found loose wiring connection on cold water solenoid valve. Reconnected valve properly and tested unit. Found all is functioning properly at this time. Recalibrated washer to ensure proper performance. No water leaks were found at the time of service.
Near Copperas Cove, TX 76522
Dona
Job Details: 05/23/2018
Arrived on site for no heat condition, found open tco, replaced verified temperatures cycling correctly. Customer needs to have ducting clean as there is an obstruction preventing airflow. Left ducting off as customer is going to try to clean himself. All parms check correct.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/23/2018
Model MVWP575GW0, Arrived on call for washer not drawing any hot water and has a lid lock error, replaced temp switch and valve prior and still when set to warm only getting cold water, installed lid lock and control and tested and lid lock checks good know and after replacing control and set to warm unit is know getting warm water but instructed customer on the normal setting will only do cold water that is the way it is programed but all the cycles in blue will no a warm cycle, all checks good, no water leaks after repair, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/23/2018
Model MVWP575GW0, Arrived on call for washer not drawing any hot water and has a lid lock error, replaced temp switch and valve prior and still when set to warm only getting cold water, installed lid lock and control and tested and lid lock checks good know and after replacing control and set to warm unit is know getting warm water but instructed customer on the normal setting will only do cold water that is the way it is programed but all the cycles in blue will no a warm cycle, all checks good, no water leaks after repair, call complete.
Near Austin, TX 78717
Lou
Job Details: 05/23/2018
arrived on site to inspect vent hood fan not working. Upon further inspection, I found that when turning the fan switch on the fan motor sounds as if it is working. I removed the vent filter and found that the fan blade had been melted onto the motor. The customer advised that a large flame had gone up to the filter while she was cooking. I advised the customer that the motor assembly would need to be replaced; however, that part is no longer available and she would need to replace the entire vent good unit. I unplugged the fan from the switch and used electrical tape to seal the connections from shorting out as the customer wants to use the vent hood light until she can replace the vent hood. I advised the customer that they would need to keep the filter clean which is the reason the flame caught the unit on fire due to a large amount of grease residue. Job completed. Took two pics of damaged vent hood.
Near San Marcos, TX 78666
Connor M.
Job Details: 05/23/2018
MER7662XQ1 maytag range Arrived on site to tets unit for not coming out of preheat. Found all components checked fine. Sensor ohmed 1024. Replaced control and tested. Unit now baking but not registering temp. Replaced sensor, unit working properly.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 05/23/2018
Arrived on site. Replaced filter heater for icemaker on door. Ran diagnostic test, all functions tested OK. Instructed customer to allow 24 hours for icemaker to fill up ice bin. No leaks present. Job complete