Service History 896

Near Horseshoe Bay, TX 78657
Joel G.
Job Details: 06/11/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site to diagnose ice machine not producing ice. Ran diags, verified operations in diags, cooled fine and main board registered at least 4.5 degs on evap sensor which had a good frost pattern. Unit isn’t on RO system customer has and is just on normal water. Ran a normal cycle and it seems like hot gas is being activated while unit is trying to cool on the evap.
Near Austin, TX 78746
Scott
Job Details: 06/11/2019
WASHER WHIRLPOOL WFW92HEFU0 Arrived on site for unit locking checked wl switch . Removed air trap . Found safety pins in drain pump which had worn down blades affecting draining action. Replaced pump motor . Job complete.
Near Austin, TX 78749
Luis
Job Details: 06/11/2019
FREEZER WHIRLPOOL GB2FHDXWS06 "Arrived on site for water leaking. Diagnosed frozen drain in freezer section,diagnosed unit will need updated drain tube kit. Installed drain tube kit,defrosted drain checked water flow through drain unit working as designed.
Near Austin, TX 78758
Wesley
Job Details: 06/11/2019
OVEN GE PGB911SEJ1SS
Near Wimberley, TX 78676
Robert
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on job to replace thermistor and icemaker. After replacement test operation. No leaks detected at time of service.
Near Wimberley, TX 78676
Robert
Job Details: 06/11/2019
OVEN KITCHENAID KODE500EBS03 Arrived on job to replace door frames both doors. After replacement test operation all functions working properly.
Near Austin, TX 78759
Paul
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the upper drawer in the freezer with the front face not staying on. I found the bin face coming off the bin because the bin is warped. I replaced the bin. Mr also stated the unit will not roll. I found the left roller bent causing the leveling foot to drag the floor. I removed the roller and straightened the bracket. I reinstalled the roller and the unit will roll correctly now. Call complete.
Near Pflugerville, TX 78660
Cliff
Job Details: 06/11/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to diagnose a microwave that is arcing and has burning smell. Found capacitor shorted out causing failure. Replaced capacitor and tested unit. Found all is functioning properly at this time.
Near Salado, TX 76571
Al
Job Details: 06/11/2019
WASHER MAYTAG MVWB850YW1 Arrived to inspect washer grinding.Attempted to free basket and basket would not come out from the unit.
Near Round Rock, TX 78665
Arthur B.
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for customer complaint of 5 door refrigerator not making ice. Ran test 057 and found error code E5 (Timed Ice). Inspected ice maker mold and found small ice chips blocking ice stripper. Cleared blockage and ran test 57. Ice maker harvested successfully. Ran test 45 to fill ice maker mold. No other issues found. All water connections were dry at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/11/2019
WASHER MAYTAG MVWB865GW0 "Arrived on site for customer complaint of unit not powering on, found faulty console power button, I replaced console, unit tested good."
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/11/2019
WARMING DRAWER KITCHENAID KOWT100ESS00 Arrived on site for drawer that does not move properly. Found that the unit has failed drawer glides. Replaced at unit now operating properly. This is a new home and the builder left the door open for me.
Near Liberty Hill, TX 78642
Joel G.
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to install part ordered by previous tech. Replaced and verified operations. Verified no water leaks at time of svc call. Also informed customer that they will need to keep anything with high water content away from damper, since air coming from damper is way below freezing, to prevent items from freezing."
Near Driftwood, TX 78619
Brandon
Job Details: 06/11/2019
DRYER WHIRLPOOL WED8000DW4 "Arrived on site to replace idler pulley and belt, I also applied grease to idler and wheels, unit tested good after replacing parts."
Near New Braunfels, TX 78130
Kevin
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site and found freezer light is on but nothing else is showing power. Inspected HV control board and found it is warm to the touch. Replaced board and it turned on UI showed PO Cleared that and it ran for a few seconds stopped, attempted a few more times, then power cycled several times and completely failed again. ordrng 1 W11043015 (panel-ui) and 1 W11043763 (cntrl-elec)"
Near , TX 78641
James
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and installed new door. Tested operation and found unit working properly. Job complete
Near Leander, TX 78641
James
Job Details: 06/11/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and found door not opening due to missing spring. Installed new dispenser assembly and tested. Unit tests good. Job complete
Near Round Rock, TX 78681
Cliff
Job Details: 06/11/2019
DRYER MAYTAG MED5630HW0 Arrived on site to diagnose a dryer that is making abnormal noise. Found loose screws on frame of unit causing abnormal rattling. Tightened all screws and made sure all components were mounted properly. Tested unit and found all is functioning properly at this time.
Near Hutto, TX 78634
Arthur B.
Job Details: 06/11/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found error code F5E2 (Lid Lock Fault). Removed and replaced lid lock. Tested unit. Found new lid lock keeps clicking off and on. Found lid lock faulty. All water connections were dry at time of service.; ordrng 1 W10837741 (lid strike) and 1 W11307244 (latch)
Near Pflugerville, TX 78660
Cliff
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL KRFC704FSS02 Arrived on site to diagnose a refrigerator with doors that are not level. Re-leveled refrigerator and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78758
Wesley
Job Details: 06/11/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site and replaced motor. Tub ring not needed. All checks good. Unit is now operating as designed.
Near Austin, TX 78746
Scott
Job Details: 06/11/2019
DISHWASHER WHIRLPOOL KDTM404ESS0 Arrived on site for dead dishwasher . Found wall switch turned off . Turn switch on and unit powered up . Ran diagnostics and unit checked normal . Nonwater leaks detected at time of service . Job complete.
Near Lakeway, TX 78734
Paul
Job Details: 06/11/2019
DISHWASHER JENN-AIR JDB9800CWP2 Arrived onsite for the dishwasher not draining properly. I checked stored error codes and found an F8E4. I cleared the code and I ran the diagnostics cycle and the unit completed the cycle and worked as designed. All of the water drained out and there was nothing in the drain pump. Call complete.
Near Austin, TX 78748
Leonardo
Job Details: 06/11/2019
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but wash motor not coming on. Replaced sump and motor test unit for leaks no leaks present at this time. Unit working correctly job complete.
Near Canyon Lake, TX 78133
Robert
Job Details: 06/11/2019
DRYER MAYTAG MED8200FC2 Arrived on job to replace drum. After replacement test operation noise level normal.
Near Austin, TX 78703
Luis
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KBSD602ESS01 Arrived on site for faulty control. Replaced niagra and main control powered unit on tested ice dispenser unit working as designed.
Near Cedar Park, TX 78613
Lou
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY08 "arrived on site to inspect refrigerator leaking water. Upon further inspection, I found the left side of the FC door not sealing at the bottom corner area. Found ice buildup on the rails and also found ice buildup on the Evap cover. Removed the back cover and checked the drain hose and it was good. Found a solid plate of ice on the bottom of the FC section. Attempted to adjust the left rail bracket but it did not help. I am ordering the Evap motor/harness, both rails and both brackets and the FC door gasket.. No water leaks observed during service. ordrng 1 CNOTE (AUTHORIZATION) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10276647 (motor-evap) and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket) and 1 WPW10714545 (gasket-fip)"
Near Marble Falls, TX 78654
Jonathan S
Job Details: 06/11/2019
REFRIGERATOR GE ZIR36NMHRH "Arrived on site to install previous diagnosed part. Gained access to door spring. Installed new door spring. Tested door operation. All tested good, no water leaks present.
Near Austin, TX 78705
Wesley
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site and found unit fully thawed. Disassembled Evap cover and found cracked thermistor. Replaced Evap cover and did not replace control. Turned unit on. And found operating as designed.
Near Lampasas, TX 76550
Al
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM00 "Arrived to inspect refrigerator not operating properly.Put the unit through diagnostic test mode and tested all aspects of the unit and all checked out properly.Emptied the ice dispenser tray that was frozen in the freezer door and at the customers request, I turn off the ice maker.
Near Austin, TX 78703
Leonardo
Job Details: 06/11/2019
RANGE AMANA AER6303MFS1 Arrived on site to test unit for oven under cooking. Test unit and found unit off by 5 degrees. Calibrated oven to +5. Job complete
Near Austin, TX 78739
Ron
Job Details: 06/11/2019
OVEN WHIRLPOOL RBS305PDB14
Near Round Rock, TX 78681
Lou
Job Details: 06/11/2019
DISHWASHER AMANA ABD1400AGS0 "arrived on site to inspect dishwasher leaking water. Upon further inspection, I found water in the bottom of the tub. I attempted to drain the unit by pressing cancel button but the unit would not drain. I inspected the disposal and it appeared to be new. I checked the knockout and found it was still there. I removed the knockout from the disposal and pressed cancel on the dishwasher to engage the drain pump and the unit began to drain the water into the disposal. I tested the unit and it operated as designed with no water leaks. I contacted the property manager to advise of my findings. No water leaks observed during service, job completed."
Near Austin, TX 78739
Ron
Job Details: 06/11/2019
WASHER WHIRLPOOL MVWB835DW0 Arrived on site for for not unlocking coding f5e3 unlock error. Replaced latch assembly washer tested good.
Near Austin, TX 78754
Cliff
Job Details: 06/11/2019
REFRIGERATOR AMANA ASD2575BRB01 Arrived on site to diagnose a refrigerator that is not dispensing water at all. Tested unit and found filter housing failed causing unit not to pass water through filter assembly. Replaced filter housing and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed
Near Temple, TX 76502
Al
Job Details: 06/11/2019
OVEN WHIRLPOOL WFE525S0HZ0 Arrived to inspect oven with hinge issues.Confirmed the complaint and removed and replaced the right door hinge.Reassembled the unit and unit now operates as designed.Customer Satisfied JOB COMPLETE
Near Austin, TX 78721
Leonardo
Job Details: 06/11/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived on site to test unit for open close door error. Test unit and found bad switches. Replaced interlocks test unit and unit test good job complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/11/2019
DISHWASHER MAYTAG MDB4409PAS0 Arrived on site to repair unit that is leaking water. Ran unit for 35 minutes and never saw a single drop of water leak from the unit.
Near Killeen, TX 76541
Arthur B.
Job Details: 06/10/2019
RANGE WHIRLPOOL WFC150M0EW3 Arrived onsite for customer complaint of freestanding range bake/broil not coming on. Found relay in control stuck open. Removed and replaced control panel. Reassembled and tested unit. Unit bake/broil now working as intended. No other issues found. All water connections were dry at time of service.
Near Temple, TX 76504
Arthur B.
Job Details: 06/10/2019
REFRIGERATOR FRIGIDAIRE LGHK2336TF "Arrived onsite to install new motor, housing and yoke to ice dispenser. Removed and replaced all parts. Reassembled and tested unit. Unit now dispenser both crushed and cubed ice. No other issues found. All water connections were dry at time of service."
Near Bertram, TX 78605
Cliff
Job Details: 06/10/2019
WASHER WHIRLPOOL MVWC565FW1 Arrived on site to diagnose a washer that is not completing cycles. Found capacitor not fully wired from factory. Wired capacitor properly and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 06/10/2019
DRYER ROPER RED4516FW0 Arrived onsite for customer complaint of dryer not coming on. Removed back panel and found thermal fuse open. Removed and replaced thermal fuse and reassembled. Tested unit. Unit now heats and tumbles as intended. No other issues found.
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for unit ice is sticking together. Removed the ice box assembly and found the fill tube is clogged with ice. Removed the ice and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78733
Tyler B.
Job Details: 06/10/2019
DISHWASHER KITCHENAID KDTM704ESS2 "Arrived on site for unit leaking from left side of door, found unit inlet valve leaking and replaced and tested good, also saw was slightly tilted forward to the left, leveled and adjusted unit and tested again with no leaks on site"
Near Austin, TX 78737
Ron
Job Details: 06/10/2019
WASHER LG WM3570HVA "Arrived onsite for not dispensing soap or softener. Performed diagnostic found poor cold water pressure due to a defective valve from normal wear and tear. Installed new valve cleaned and reseated dispenser cap covers. Liquid detergent box was not siphoning the water the down effectively. Cut a small v notch at the 11 o’clock position on the stem of the liquid detergent box. Reinstalled detergent cap for liquid detergent compartment, confirmed the siphoning issues was resolved. Instructed on soap usage, also advised how to clean the coin trap as well. Washer tested good no leaks"
Near Austin, TX 78717
Jonathan S
Job Details: 06/10/2019
REFRIGERATOR LG LFXS28968S/00 "Arrived on site for refrigerator not making ice. Performed diagnostics mode and found ice maker jammed. Reset ice maker and found ice maker cycling correctly. Shown customer how to remove ice container and reset ice maker. All tested good, no water leaks present."
Near Round Rock, TX 78681
Al
Job Details: 06/10/2019
DRYER GE GTD75GCPLDG Arrived to inspect clicking or ticking noise from dryer. Disassembled the unit and powered the unit on. All sounds are totally normal coming from the dryer.CUSTOMER ADVISED OF FINDING JOB COMPLETE.
Near , TX 78611
Cliff
Job Details: 06/10/2019
DRYER MAYTAG MEDB855DC4 Arrived on site to diagnose a dryer that will not turn on. Tested unit and found only half power at wall outlet causing no power to reach control board.
Near Austin, TX 78759
Steve C.
Job Details: 06/10/2019
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site for the unit will not connect to WiFi. Whirlpool sent a control panel to the customer. Replaced the control panel and tested the unit. Unit connected to the WiFi. Unit heats and works properly.
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for no cool condition. Removed and replaced inefficient compressor. Customer will need to allow proper time for unit to reach normal operating temperatures. Water connections are all dry
Near New Braunfels, TX 78130
Robert
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on job for complaints of not cooling. Ran test #4 and compressor working but no frost pattern.) and 1 TJ90SF8404 (TUBE) and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
Near Round Rock, TX 78664
Al
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ Arrived to inspect squeaking right hand door. Confirmed the complaint and tightened all screws and greased the cam.Door no longer squeaking.Customer Satisfied JOB COMPLETE
Near Austin, TX 78728
Lou
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer showed me where the water is leaking, which in fact, was condensation built up on the top of the FC door gasket approximately four inches from the middle of the door on the right side. Using my multimeter, I tested temps in the room/kitchen and it was 82 degrees Fahrenheit. Checked all gaskets and all, were sealing good. I attempted to explain to the customer and his relative on the phone that due to the humidity and heat inside the home colliding with the cold temps from the unit, condensation ad sometimes frost will build up. I contacted Techline and spoke to David to get this call documented. I advised David of the issues and David advised to raise the FC door approximately 1/8 of an inch and if that didn’t help, then the ultimate issue is due to the environment. I raise the FC door as recommended and I explained to the customer and showed him what the te
Near New Braunfels, TX 78132
Robert
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived on job for complaints of no ice. Test icemaker operation #120 all good. Test water #97 no water checked flow at valve water stopped immediately. Will need duel valve. ; saved tckt
Near Austin, TX 78702
Wesley
Job Details: 06/10/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site and foundunit to be heating as designed. Advised customer on findings. Advised customer on reset option. All checks good.
Near Salado, TX 76571
Arthur B.
Job Details: 06/10/2019
COOKTOP KITCHENAID KCES956HBL00 "Arrived onsite for customer complaint of cooktop turns on and off without response. When arrived, found displays flickers on and off. Removed cooktop and removed elements controls. Installed new replacements. Reassembled and tested. Unit now works as intended. No other issues found."
Near Cedar Park, TX 78613
Joel G.
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KFCP22EXMP4 "Arrived on site to diagnose fridge not making ice. Found 3 degs in frz and 120 vac at the ice maker. Bypassed thermostat on ice maker and didn’t cycle. Faulty ice maker. Also found water leaking from filter. Customer replaced it and leak stopped but water pressure isn’t adequate. Recommend replacing water filter head also.
Near Briarcliff, TX 78669
Jonathan S
Job Details: 06/10/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for oven not powering on. Verified warranty coverage, closing document attached to work order. Performed diagnostics and tested voltage to unit, found within range. Tested voltage going to thermal fuse, found 120 volts going into fuse no voltage out. Found failed fuse. Removed fuse and installed new. Tested unit, all tested good. Spoke with customer on user care guide."
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/10/2019
OVEN WHIRLPOOL WFC310S0ES3 Arrived on site for the unit is giving a error code. Tested the unit and found the unit will display error code F5E1 door latch assembly will not close. Found no voltage from the control going to the door latch assembly. Replaced the control board and tested the unit. Unit works properly and job complete.
Near Austin, TX 78702
Luis
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for ice build up and water leaking. Found ice build up on upper portion of door,found excessive moisture on side outside walls on freezer door,checked ice door,door sealing good excessive moisture inside of dispenser housing,diagnosed unit will need a freezer door. ; ordrng 1 LW11026355 (DOOR)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/10/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on site for a water issue with ice machine. Found that the X ternal drain pump is not working.
Near Bee Cave, TX 78738
Leonardo
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit leaking. Test unit and found water coming from float. Removed float and found float was loose allowing water to drip. Secured float test unit and unit test good job complete.
Near Killeen, TX 76542
Arthur B.
Job Details: 06/10/2019
DISHWASHER FRIGIDAIRE FFID2423RS3B Arrived onsite to install new lower sprayarm to dishwasher from prior visit’s diagnosis. Found washarm is blue and needs to be gray. Installed so that customer can use unit. Ordering gray. All water connections were dry at time of service.; ordrng 1 5304517203 (LOWER SPRAYARM (GRAY))
Near Round Rock, TX 78664
Al
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived to inspect ice maker not working. Confirmed the complaint and removed and replaced the ice maker.Tested unit and unit tested as designed.Customer told to wait for ice production.JOB COMPLETE
Near Burnet, TX 78611
Cliff
Job Details: 06/10/2019
DISHWASHER GE GDF630PMM0ES Arrived on site to diagnose a dishwasher that will not start cycles. Tested unit and found faulty door latch assembly. Homeowner had new latch that was provided by manufacture. Installed new latch and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78730
Tyler B.
Job Details: 06/10/2019
MICROWAVE KITCHENAID KOCE500ESS "Arrived on site for communication error, turned off unit for 10 mins and worked as designed, used multiple times all checks good.
Near Austin, TX 78750
Tyler B.
Job Details: 06/10/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for for tub replacement, during further inspecting, was able to inject bearing with more grease and tested good after multiple test. No leaks on site"
Near Round Rock, TX 78681
Al
Job Details: 06/10/2019
COOKTOP LG LCG3011ST/01 Arrived to install previously ordered parts. Removed and replaced the knob assembly with stems.Reassembled the unit and tested all burners and all are operational.
Near Austin, TX 78744
Scott
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site for not washing properly . Found wash motor not working . Replaced sump and motor . Tested unit and all checked normal . No water leaks detectrdmat time of service . Job complete . Lease in quick pic .
Near Liberty Hill, TX 78642
James
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site and installed new harness tested operation and found unit working properly. Job complete
Near Austin, TX 78733
Tyler B.
Job Details: 06/10/2019
WASHER MAYTAG MVWX655DW1 "Arrived one for gearcase replacement. Replaced gearcase but found tub was also stripped out, unit will need new basket to complete repair . No leaks on site; ordrng 1 W10752719 (basket)"
Near Georgetown, TX 78628
Steve C.
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site or unit is not dissolving the soap.Test the unit and found the unit will not fill up with water. Remove the water supply under the unit and found the water pressure is sputtering. Manually added water to the unit and it is washing properly. . All water connections were dry at the time of service.
Near Jarrell, TX 76537
James
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived on site and found temp in freezer at 26 degrees and fresh food at 65. I found freezer evaporator completely frozen as evidence of evaporator cover frozen solid. I will return with control, defrost heater and bi metal. Instructed customer to allow unit to that with u it off and doors open for a minimum of 24 hours so that repairs can be completed. ; ordrng 1 W10913629 (harns-wire) and 1 WPW10316428 (heater)"
Near Austin, TX 78759
Steve C.
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for the unit is making noise. Customer has a video on her phone showing the sound of the noise. Found every time compressor would be on it would make a vibration noise. Found the condenser coil under the refrigerator we’re hitting the metal causing the vibration noise. Readjusted the coil condenser and raise the front legs of the unit so they could be off the ground. Unit works properly and all water connection for dry at the time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/10/2019
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site to replace sensor and pump, after replacing parts unit tested good.
Near Austin, TX 78726
Jonathan S
Job Details: 06/10/2019
WASHER WHIRLPOOL WTW7000DW1 "Arrived on site to install previous previous diagnosed parts. Removed inlet valve, control and both rear panels. Installed control, panels and found inlet valve was damaged durning shipping and was to run without (DW). Customer has new hoses on site and will need to check outer drain line for leaks on return..; ordrng 1
Near Burnet, TX 78611
Cliff
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KBFS20ETBL00 Arrived on site to diagnose a refrigerator that is making unusual noise. Found no mechanical failures with refrigerator at this time and advise homeowner could possibly be condenser rattling under unit. As I was not able to duplicate issue no repairs were done at this time. No leaks were found at time of service.
Near Austin, TX 78705
Luis
Job Details: 06/10/2019
ICE MACHINE WHIRLPOOL KUIC18NNZS0 "Arrived on site for no ice issue due to failed compressor found compressor sprayed oil in evaporator,found water leaking from valve. Replaced valve,compressor,evaporator and dryer. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit working as designed ; used 1 W10881366 (VALVE) from stock"
Near Leander, TX 78641
James
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRT541SZDM Arrived on site and tested operation. Customer has thermometer in fresh food with a reading of 50 degrees. Used temp probe and found freezer at 5 degrees and fresh food at 45 degrees but door had been opened to demonstrate issues with drawers. I found that the lower crisper was getting stuck when closed and also hard to open completely. Inspected rollers and track and found one roller not moving and the track angled in to the rear. Corrected roller and adjusted track. Unit working properly and all functions test good. Job complete
Near Lockhart, TX 78644
Scott
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRV996FDEE01 Arrived on site for no ice . Found customer had unit turned down to 33 and -5 to increase the amount of cold water at dispenser . Found lines frozen up top . Ran error test got only 5 error . Ran all harvest test all checked good . Got good air flow from fan . Unit checked normal . No water leaks . Job complete .
Near New Braunfels, TX 78132
Robert
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on job to replace harness. After replacement test operation. No leaks detected at time of service
Near Austin, TX 78750
Lou
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the HV Control due to the T1 solenoid going bad. Tested the unit and it began to operate as designed. No water leaks observed during service, job completed. Advised customer to give the unit at least 24 hours to cool."
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/10/2019
REFRIGERATOR LG LFX28968ST/04 "Arrived on site to diagnose fridge not cooling. Found new compressor installed last time faulty. It was at 15 psi on the low side and high side at 90. I replaced compressor, drier and access valve, pulled a 30 inch vacuum, high side also pulled down fine, recharged to specs on high side liquid, and verified operation. 188 vac to the compressor from bk-gy on brd. Verified no leaks at time of svc call."
Near Lakeway, TX 78738
Leonardo
Job Details: 06/10/2019
OVEN WHIRLPOOL WOS51EC0HS00 arrived on site to test unit for broiler element broken. Test unit and found damaged glass and glass frame. Will need to order WPW10709147 frame glass and inner glass WPW10618107 ; ordrng 1 WPW10618107 (INNER GLASS ) and 1 WPW10709147 (FRAME GLASS )
Near Georgetown, TX 78633
Joel G.
Job Details: 06/10/2019
OVEN WHIRLPOOL WFE550S0HZ0 "Arrived on site to diagnose stove left rear burner not working. Found switch faulty, replaced, same issue. Accessed burner and also found it shorted. Replaced and not verified operation. All is working normal."
Near Canyon Lake, TX 78133
Robert
Job Details: 06/10/2019
ICE MACHINE WHIRLPOOL GI15NDXZS2 Arrived on job for complaints of ice melting. Found water filling and not stopping melting ice below. Replaced pump with sensor and operation good in test mode but not changed in run. Call TEC line and they said to replace drain pump. ; ordrng 1 WPW10489125 (pump)
Near , TX 78738
Brandon
Job Details: 06/10/2019
OVEN KITCHENAID KODE500ESS04 "Arrived on site to replace hinges and frame, after replacing parts, unit tested good."
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/10/2019
REFRIGERATOR LG LFXC24726D/01 "Arrived on site to install part I previously ordered. Installed, verified operation and verified no leaks at time of svc call.
Near Austin, TX 78732
Jonathan S
Job Details: 06/10/2019
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site to install previous diagnosed parts. Removed unit and installed lamp base and found new transformer damaged on arrival. Inspected old connectors on transformer and found just the plastic connectors are burnt. ; ordrng 1 W10776767 (TRANSFORMER )"
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 06/10/2019
WASHER MAYTAG MVWC416FW1 arrived on site or agitator coming loose. This time when I arrive the customer had already tightened it back up. He informed me that it has come loose several times since the last repair. Contacted manufacturer and discussed situation. I was instructed to change the agitator bolt one last time. He gave me the option to replace the agitator barrel in the wash plate if I Felt it was needed.. All water connections were dry. ordrng 1 W10772621 (screw)
Near Austin, TX 78750
Tyler B.
Job Details: 06/10/2019
COOKTOP WHIRLPOOL KECC562GBL3 Arrived on site for glass top replacement. Replaced top and tested good Top
Near Georgetown, TX 78628
James
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and tested operation. Customer stated the unit will trip the breaker before completing cycle. Ran diagnostics and found no faults. Took amp reading while unit running and found heater would spike to 12 amps in beginning and then drop. I also found that when the heater and motor were running at the same time the amp draw would continue to climb up to 17 amps. U it will need new control and heater to repair. Unit only running .75 amps while motor and diverter running. ; ordrng 1 W10703867 (heater) and 1 W11305296 (CONTROL )
Near Austin, TX 78734
Jonathan S
Job Details: 06/10/2019
WASHER MAYTAG MHW8200FW0 "Arrived on site for washer not dispensing soap through automatic dispenser. Performed diagnostics mode and checked error codes, none found. Ran automatic test and monitored cycle. Found valve activating. Found line clogged with soap. Found customer using a locally sold soap and causing line to clogged. Cleared line and tested unit. Spoke with customer on soap and recommend not to use that soap with automatic soap dispenser (it is HE safe). All tested good, no water leaks present."
Near Rogers, TX 76569
Arthur B.
Job Details: 06/10/2019
RANGE AMANA ACR4303MFW3 Arrived onsite for tenant complaint of range getting error code F1E0 error and oven not coming on. Confirmed error code F1E0 (Internal Board Error).
Near Austin, TX 78746
Luis
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KSSC48FJS00 "Arrived on site for refrigerant leak in system,replaced all sealed system components except condenser coils. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly
Near Austin, TX 78717
Lou
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher not draining. Upon further inspection, I found water in the bottom of the tub as pressed cancel to engage the drain pump. I could hear the pump come on, but the unit wasn’t draining. I removed the water with my wet-vac and then removed the drain pump and found debris in the drain area. Due to the debris being wedged into the drain pump impellers, I replaced the drain pump and tested. Unit operated as designed and drained the water. No water leaks observed during service, job completed."
Near Austin, TX 78733
Tyler B.
Job Details: 06/10/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for unit not spinning, heard buzz and went to replace cap. But found belt off and tons of oil, u it will need gearcase and motor to complete repair, o leaks on site ; ordrng 1 W11035751 (gearcase)"
Near , TX 78641
Lou
Job Details: 06/10/2019
RANGE WHIRLPOOL WGG745S0FS02 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the main wiring harness due to the original being damaged. Tested the unit and it operated as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78628
Al
Job Details: 06/10/2019
WASHER WHIRLPOOL WFW8740DW "Arrived to inspect washer with same code.Removed and replaced the trap, hose, control and switch.Reassembled and tested the unit tested as designed.All water lines were dry at the end of service.JOB COMPLETE."
Near Spicewood, TX 78669
Brandon
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for customer complaint of unit leaking in ice bin, found ice maker was not releasing all ice cubes during harvest, I replaced ice maker unit tested good. Also instructed customer to remove the r/o water line that is currently hooked up to the unit and just use main house water line for better pressure."