Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace the fuse and tested the unit. The unit began to work as designed. Call complete.

Arrived on site for Dishwasher detergent states that detergent is dispensing but remains undissolved in bottom. Placed in diagnostics and no error codes came on. Ran diagnostics cycle and water was not coming in. Found RO system in place and water valve to dishwasher was turned off. Showed customer the valve was turned off and this is why the packets of detergent werent dissolving. The dishwasher was running but never getting water to actually run as designed. Started diagnostics cycle and completed all cycles without issue. Heating element sizzled water after drain pump stopped. No leaks detected. Job completed.

Arrived onsite for top oven not heating. Tested the unit and no heat was happening. Upon further inspection found that the control and the red wire had burned up. Ordered parts. Rescheduled with customer. ; ordrng 1 W11179310 (cntrl-elec) and 1 W11193915 (harns-wire)

"Arrived on site to inspect dishwasher control panel not responding. Upon further inspection, I found the control panel display showing 8P. I pressed the selection button and it chimed but the lights that were illuminated would not change. I placed the unit in diagnostics and it showed error codes but I could not tell what they were due to the display digits were bad. The unit tested good in diagnostics. I removed the outer door panel and found the UI had shorted. Also found the control panel cover peeling off. No water leaks observed during service.; ordrng 1 W11414079 (UI)"

"Arrived on site to replace previously diagnosed parts on wall oven combo, upon arriving I found that the console was unresponsive to selections after a couple of options were selected, I found that the console needs to be replaced per previous tech. I gained access to the hinges and interlock and found that they are actually operating properly and the console is causing the intermittent issues to the unit. I gained access and removed the console and replaced it, I informed the customer that they would need to connect to wifi on the unit using the whirlpool app otherwise they would run into more intermittent issues on the console. I informed the customer of the WiFi connect team and showed her what she would need to do to start the process. Unit is operating properly as designed now aside from needing a proper wifi connection. Job complete."

"Arrived on site to install previously diagnosed and ordered part. Due to the oven door latch failure, I removed and replaced the latch and tested. Unit is operating as designed. Job completed."

Arrived on site for lights being put. I inspected the unit and work area. I found all lights flickering. I swapped in a new top rc led module and the lights started working as designed. I actuated the door switch several times and the lights worked every time.Job complete.

Arrived on site to diagnose dishwasher with issues with upper rack. Found a broken wheel on the left adjustor. Replaced adjusters with updated kit on both sides. Unit now working properly. Call complete.

Arrived onsite for oven sensor error. Upon arrival found unit sensor was damaged replaced and tested. Unit is now operating as designed. Job Completed.

"Arrived on site for customer complaint of unit not draining, found drain pump burning hot, I replaced drain pump, unit tested good."

"Arrived on site for customer complaint of unit not powering on, found proper voltage getting to console, found failed console, I replaced console, unit tested good."

Arrived on site to diagnose a cooktop with no low flames. Found adjustment needed to burner valves and made necessary adjustments. All is working properly at this time.

"Arrived on site to test unit for water dripping from dispenser. Found water line was not set correctly causing water to accumulate and slowly drip out. Secured water line, tested unit, unit works good. Customer also stated ice would periodically drop from dispenser. Found chute was full of ice upon arrival and damper was held open by ice. Advised customer to not over fill cup and to periodically check for extra ice stuck in chute. Ice bin is good. No leaks detected. Job complete."

Arrived on site to diagnose a refrigerator that is not producing ice. Found fill tube frozen over and thawed tube. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Disassembled unit and checked magnetron. Found the magnetron burned on the tip. Check the wave guide for any evidence of arcing and could not find any arc marks anywhere. Replaced magnetron and tested the unit. The unit began to work as designed. Call complete.

"Arrived on site to diagnose dishwasher not draining. Ran unit and found barely any water draining. Vacuumed both ends of drain hose and could not get it clear. Removed drain hose and found check valve in angled hose failed. Replaced drain hose and tested. Verified unit draining as designed.Call complete."

Arrived on site for wall oven touch screen not working. I inspected the unit and found the out buttons working but not the touch screen. I unplugged the console and let the controls reset. I plugged it back in and found it working. I got the customer connected to their WiFi. Job complete.

"Arrived onsite for washer leaking through crack in valve, upon arrival found valve cracked. Replaced valve and proceeded to test unit is now operating as designed. Job Completed."

"Arrived on site for customer complaint of freezer not cooling properly, found evaporator had a good frost pattern, found freezer brackets worn out causing door to sag and not create a good seal, brackets have been discontinued, ordering for parts research. ; ordrng 1 2207533 (Freezer bracket) and 2 W11214482 (Roller)s and 1 Cnote (Auth) and 1 Cnote (Office to reschedule) and 1 Cnote (Parts research for discontinued bracket)"

"Arrived on site to inspect washer not washing or spinning. Confirmed the complaint and found a pair of underwear stuck in the motor that had knocked the belt off of the motor. Removed the item, replaced the damaged belt and reassembled the unit and unit tested properly without any issues. Job complete"

Arrived onsite and found broken wire to pump causing to not drain. Repaired wire with snap joint. Unit is now operating as designed. Advised customer on repair.

"Arrived on site for a refrigerator losing cool. Upon arrival the customer stated that they have had the unit serviced by a prior company, and they thawed out the freezer compartment. They found this helped, but only worked for a few months and then frosted back up. They started losing cool again. I checked temps and found the RC at 51?F and the FC at 9?F. Upon further inspection I found the evap cover covered in ice. I gained access to the evap and the defrost control. I jumped the defrost control and found the unit would go into a defrost, and voltage was being sent to the heater. I found that the defrost control would not progress on its own. I found the element and defrost thermostat worked as designed. This indicates a faulty defrost control. I installed the new control and the unit is now working as designed. I thawed out the evap with my steamer, but could not get all of the ice on the back of the evap. I advised the customer to keep the unit off for at least 24 hours to allow the remaining ice to thaw. Call complete."

"Arrived on site to diagnose refrigerator not maintenance ice. On arrival found a new icemaker was installed. Ran icemaker and found it would not cycle. Checked and found the connectors corroded out and pins broken off. Call complete."

"Arrived on site and found F8E2, F6E4, F3E2 error codes. Found OWI sensor is physically broken .Replaced OWI sensor, job complete"

"Arrived on site for a refrigerator losing temp in the freezer. Upon arrival the customer stated that they had another company out and they found that the inverter board was bad. Upon further inspection I found the unit had been unplugged and had no cool at all. I gained access to the back of the unit and plugged it in. I let it run for several minutes, but the compressor never turned on. I gained access to the control and inverter. I checked voltage at both, and both were good. This indicates a bad inverter board. I unplugged the unit and installed the new inverter board. Once I plugged the unit in, the compressor began to run. I verified a frost pattern was being created. The unit is now running as designed. I informed the customer that it may take 24-48 hours to reach a good temperature. Call complete."

"Arrived on site for no cool. Found evaporator incased in ice,ran diagnostics heater not powering on,installed a new thermistor heater powered on diagnosed a defective thermistor. Defrosted evaporator. ; used 1 Wpw10384183 (Thermistor) from stock"

Arrived on site for oven not heating. I inspected the unit and work area. I tested the oven and found it not heating. I gained access to the control and found no voltage on line 2. Gained access to the thermal fuse and found it in good condition but no voltage. I powered the unit off and inspected the junction box. I found line 2 not wired correctly. I corrected the wiring and reassembled the unit. I retested the unit and it is working as designed. Job complete.

Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested the unit. Unit tested good.No issues at this time. Job complete

"Arrived on site and found drain motor had failed. Installed new drain pump and tested unit. Unit now draining properly. job complete."

"Arrived on site. Tested dispenser found motor rotating however coupling on shaft has slipped causing shaft not to engage bucket,also found old design on ice door flap and motor. Ordering a new shaft,ice door and motor; ordrng 1 WP2318082 (Shaft)"

Arrived on site to diagnose leaking washer. Ran unit and found water is dripping from the valve housing. Replaced valve and housing and retested. Verified dripping is gone and unit is working as designed. Call complete.

Arrived on site for refrigerator not making ice. Upon arrival I confirmed complaint. After further inspection I found the ice maker was rotating in harvest mode but during rotation it wasnt closing 120v connection to the inlet valve. Ran harvest tests with customer supervision and found ice maker and valve. Other functioning as designed with no leaks during service. Informed customer to give unit 24 hrs to make ice. Call complete

Arrived onsite to replace the sump and motor. Replaced the part. Tested the unit. Unit tested good. No issues at this time. Job complete.

Arrived on site to install previous diagnose part. I replaced the icemaker. I tested the unit and it started to harvest. Job complete.

"On site to install previously diagnosed parts. Replaced control panel, drain pump and heating element. Reassembled and ran diagnostics cycle. No leaks after repair. Unit functioning as designed. Call complete."

Arrived on call for complaint of freezing food in refrigerator. There was no food frozen at time of service. Adjusted the setting as described in previous technicians notes.

Arrived on site for food still freezing in fresh food . Tested and found thermistor out of range . Replaced thermistor . No water leaks detected at time of service. Job complete

"Arrived on site and following up on refrigerator with hanging bar in freezer. Found collars broken causing the bar to sag. Ordering 2 new collars, Office to schedule when we have collars. ; ordrng 2 WPW10277361 (Collar)s"

"Arrived on site to diagnose refrigerator with cooling issues in the rc and fc, upon arrival I gained access to the unit and found no frost pattern in the fc, and that the rc is completely frosted over and the drain pan is warped, I found two vents that should not be open on both sides of the rc next to the evap cover, I called tech line and spoke with Robert he recommended that I order a liner repair kit and a new drip pan sr#7732212264 Service Pointer #W11092686. I checked the drain tube and found it clear, I am ordering the drain pan, liner repair kit, control, UI and rc evap motor with harness attached for the repair if needed. Customer will defrost 24 hours before repair. Office to reach out and inform and reschedule the repair once parts arrive. ; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Evap motor) and 1 W10843055 (Control) and 1 W11387386 (UI) and 1 8201700 (Liner repair kit)"

"Arrived on site to diagnose dishwasher that was not opening the soap dispenser when running loads. Ran unit and found lid was not opening. Found the door was actually sticking around the gasket, gasket was swelling and sticking to the panel. Call complete."

Arrived on site for unit not heating. Tested unit for not heating and found switch connector burned out. Replaced switch connector and tested unit. Unit heats correctly. Job complete.

"Arrived on site for customer complaint of uneven cooking in oven and high flames on simmer on cooktop. I adjusted burner valves and tested oven, instructed customer to preheat oven for 30 minutes when baking delicate items and to use proper rack positions."

"Arrived on site to inspect washer timer not advancing. Upon further inspection, the customer advised that they recently replaced the timer and the unit continues to not operate correctly. I disassembled the control panel and found one of the timer mounts was broken not securing the timer to the panel. Tested the unit by turning the timer and pulling the knob out and the only thing the unit would do was fill with water. I tested voltage at the motor control to the lid switch and found it getting 120V. Tested on drain & spin and left it turned on for 10+ mins and the unit failed to operate. I advised the customer that the unit needs either a new timer or main harness No water leaks observed during service, job completed."

Arrived onsite for dishwasher not operating at all. Upon arrival found unit was operating as designed. But unit outlet had no electricity used extension to test different outlet unit operating. Outlet will require electrician. Job Completed.

Arrived on site for noise when filling with water. Tested unit and found noise at fill valve. Once removed copper line found bad gasket on copper line connector. Replaced fill valve and Advised customer to purchase new flex water line instead of copper line. Customer will call us back if he needs help reconnecting water line to fill valve. Job complete at this time.

"Arrived on site for dishwasher not cleaning dishes. Inspected unit and work area. Found grease buildup in drain line. Found chopper wheel clogged. Found heater having major rust buildup. Performed diagnostics mode and tested heater. Found heater operating but recommend to replace. Will need to clean chopper wheel housing and replace heater. Customer can run a cleaner through unit to clear grease from drain line, recommend dishwasher magic.

"Arrived on site to inspect dryer heating but drum not spinning. Upon further inspection, I found the unit unplugged. Plugged it in and found the element had grounded itself to the chassis and the unit would not turn on. Removed back panel and tested the cutoffs, fuse, thermostat and found the fuse open and the element coil grounded to the metal plate. I removed and replaced the element and fuse and retested and unit is operating as designed. No lint observed within the unit during service, job completed."

"Arrived on site for refrigerator FC light not working. Inspected unit and work area. Measured voltage to LED module and found failed module. Removed module and installed new. Tested light operation. All tested good, no water leaks detected during service."

"Arrived on site to replace control from previous diagnosis. Replaced control, tested unit, unit working good. Job complete."

Arrived onsite for customer concerns over all electrodes sparking while igniting one burner. Advised customer that the electrodes share a harness and all of them spark by design during ignition. All checks good. Unit is now operating as designed.

Arrived onsite for unit giving and f34 error code. Currently flipped the unit back on and f34 popped up after a 1min. Tried to take the unit out. But could not move the unit out as the unit space is tight and the unit is sitting just below a lip of the cabinet. Ordered parts. Office to reschedule ; ordrng 1 REQUEST (2MAN) and 1 WB18X24071 (harness wire main) and 1 WB20T10025 (probe)

Arrived on site for right big oven not igniting. Tested unit and found glow ignitor open. Replaced ignitor and tested unit. Preheated to 350. Unit tested good. No leaks at this time. Job complete

Arrived on site to diagnose a dryer that is making unusual noise. Found blower clogged with lint causing it to be unbalanced. Cleaned blower and tested unit. Found all is functioning properly at this time.

Arrived on site to diagnose a refrigerator with loose handles. Found handle mounting studs thread stripped and replaced studs. All is working properly at this time and no leaks were found at time of service.

Arrived on site to install previously diagnosed parts. I installed both controls and the switch. The unit is now working as designed. Call complete.

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Removed evaporator cover and checked resistance through the heater. Found the resistance of the heater at 29.8 ohms. Checked resistance through the freezer wire harness and through the heater and found proper resistance. I called Whirlpool Techline and spoke to Anthony SR# 7732129406. He had me check continuity between both yellow wires from the cabinet that we?re going through the thermal fuses and the heater to make sure that both fuses weren?t knocked out. We did not find continuity between that whole circuit meaning the issue with what would?ve been with one of the fuses. He did advise that generally speaking when technicians steam off or use a heat gun to remove ice around the evaporator, it can blow one of the thermal fuse is due to the high temperature of the water, steam, or heat. He asked me to check voltage and service test 89 to ensure that the plug at the freezer harness was still getting proper voltage. I gave the freezer thermistors an ice bath for a few minutes and entered into service test 89. Found only 16 V going through between both yellow wires at the freezer harness plug. He had me verify that by checking between each lined and ground and found only 4 V AC coming through both lines. He then had me check voltage at the control to make sure that it was sending proper voltage to the heater. Checked voltage at the control and found 120 V AC going to the heater. He vented had me check one more time at the harness connector in the freezer to ensure that we were not receiving proper voltage and received the same figures.He advised at that time that there Hass to be a break in the wire harness inside the cavity of the refrigerator due to the fact that the control is sending proper voltage to the heater but there is no voltage at the freezer connector.

Arrived onsite to replace spark igniter. Upon trying to get to the igniter to replace the part. The unit is difficult to pick up and work on the unit as the installation will not allow for the unit to be picked up and out easily to work on it. Took pic of the issue. Let customer know that the board under the unit has to be cut better to easier access. Office to reschedule ; ordrng 1 REQUEST (2MAN)

"Arrived on site for warm temps in both sections . All fans working . Found ball of ice on welds of evap . Ordering sealed system , compressor,evap,UI drier ,service port Weigh 3 hrs . No water leaks detected at time of service Call to set return ; ordrng 1 W10570565 (Evap) and 1 W10798720 (Compressor) and 1 UIdrier and 1 Service port and 1 Weigh3hrs"

Arrived onsite for previously diagnosed parts. Replaced unit panel and blower proceeded to test unit is now operating as designed. Job Completed.

Arrived onsite and found FF evap drain frozen over disassembled and removed drain pan and found ice in grommet. Steamed and cleared all ice. Tested drain and was unable to cause drain failure. Total of 48 ounces poured down drain and did not back up. Reassembled unit and dried moisture. Unit is now operating as designed advised customer on procedure and findings.

Arrived on call for complaint of food freezing in refrigerator. Found the settings at the coldest setting. Adjusted the setting for better results.

Arrived on call for complaint of not washing properly. Found the actuator not responding. Replace actuator and test washer. All functions working properly.

"Arrived on site. Replaced defective 3 way valve and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Ran diagnostics good frost pattern and valve working as designed. ; used 1 Wpw10143759 (Drier uv) from stock"

"Arrived on site for washer leaving cloths wet at end of load or not finishing cycle . Found oil leaking out of gearcase . Also getting off balance load erro code . Ordering gearcase,slider and clutch . Will need AUTHO . Call to set return ; ordrng 1 W11134159 (Gear) and 1 W10734521 (Slider) and 1 W10905022 (Clutch) and 1 Auto"

Arrived on call to replace previous diagnosed parts. After installation test operation door closing properly.

Arrived onsite for unit shutting off randomly. Customer said it would shut off during a cycle. Tested the unit in automatic diagnostics. Got no error codes to start with. Let the unit run through entire diagnostics and unit stayed on with no issues.

Arrived on site for Red light is coming on when it should not be On CONTROLS-ELECTRONIC CONTROL BOARD ERROR. Placed in diagnostics and no error codes came on. Customer stated lid lock light would turn on and off while it was running. Ran through manual diagnostics and lid lock was latching and unlatching as designed. Customer showed me a video of washer running and lid lock light was blinking sporadically while spinning. Gained access to the lid latch and it was connected properly. Tested resistance to lid latch and it was out of range. Removed faulty lid latch and installed new lid latch. Ran through auto diagnostics and washer completed all cycles without issue. Job completed.

"Arrived on site to diagnose dishwasher that was not cleaning dishes well. On arrival customer showed me several dishes that still had food and light soil on them. Ran unit and could hear motor making abnormal noises. Replaced sump and motor and ran unit. Noise is better, but unit is still not getting full. Ordering control and inlet valve to resolve. ; ordrng 1 W11175771 (Fill Valve) and 1 W10253602 (Owi)"

"Arrived on site for Not Making Ice - Side by Side Refrigerator. Customer explained ice maker started making ice again. Customer replaced water filter recently. Removed cover to inspect harness beneath freezer door. All wires looked good and no damage was present. Gained access to ice maker and found ice mold had cubes inside. Ran an ice harvest and motor twisted tray allowing ice cubes to fall. I heard the water fill the ice mold while I was diagnosing it. Found a small amount of ice on the tip of the water fill tube, but nothing to prevent water from traveling through line to fill ice mold. No leaks detected. Job completed."

Arrived on site for washer filling but not going into wash cycle . Ran diagnostics got long fill error and off balance codes . Found unit is is hooked up outside to cold water only and nor level . Instructed to use only cold tap and will need a more level base then what it sits on now . No water leaks detected at time of service. Job complete

Arrived on call for complaint of door not latching. Found the latch damaged and not allowing proper closing. Replaced latch and test.

"Arrived on site. Found main control shutting itself on and off diagnosed a defective main control. Installed updated control kit,powered unit on ran diagnostics all test passed.

Arrived on call for complaint of not cooling. Found the fans running but no compressor. Pulled the main control and found burner relay. After installation test operation.

Arrived onsite for previously diagnosed parts. Replaced dual valve cleared office and reset Bessel accordingly.

Arrived onsite for previously diagnosed parts. Replaced dual valve cleared office and reset Bessel accordingly.

Arrived on site for leaking dishwasher. Found leak was from diverter motor.

Arrived onsite for ice maker not dispensing ice. Ice maker is making ice. However cubes are fusing together towards the back of the Ice bin. Cubes in the front of the ice bin are good. Harvest and fill are also good. Warm air is entering compartment from the back and causing cubes to fuse together and also freeze auger motor in place. Replaced ice maker due to faulty heater and also applied silicone to fill tube area closing gap in liner. Unit is functioning properly. Job complete

"Arrived on site to diagnose refrigerator not making ice. On arrival cycled unit. Found the unit would cycle but not call for water. Jumped valve and verified fill, but no water being called during harvest. Replaced icemaker and tested unit. Verified proper fill and harvest.Call complete."

Arrived onsite to replace ice maker as diagnosed by previous tech. Replaced the ice maker. Let customer know to let the unit atleast 24hrs for the unit to make ice. No issues at this time. Job complete.

"Arrived on site ,replaced valves ,burner heads and caps on front two burners . Checked connections, no gas leaks detected at time of service. Job complete"

Arrived onsite to test for leaks using nitrogen test. Found tiny leak at lokring joining condenser. Will need to order lokring kit to fix. Office to reschedule ; ordrng 1 LOKRINGKIT (LOKRING KIT )

Arrived onsite for previously diagnosed parts. After replaced damaged griddle unit still tripped breaker unplugged unit and tested it on different gfci outlet. Found unit to be operating correctly outlet will need to be replaced.

Arrived on site to inspect range front left burner not working. Confirmed the complaint and found both the infinite switch and element were both defective causing the malfunction. Removed and replaced both and unit tested properly. Customer satisfied. Job complete

"Arrived on site for Just installed this week, ran dishwasher 3 times. Took 4+ hours to run, when light showed clean opened and as if the dishwasher had not ran. Steam in dishwasher, but dishes are as dirty as put in. Dishes don't even seem wet. Placed in diagnostics and got F7E1, F10E2, and F8E4. Checked junction box and was getting 120. Checked float switch and there was no standing water and connector was connected properly. Tried running diagnostics and drain pump ran and water filled but wash motor just hummed. Cancelled diagnostics cycle and gained access to the control. All connections were seated properly and vent wax motor was connected too.

Arrived onsite for door not opening all the way. Tested unit and found instillation was caught in the left door hinge. Cleared the instillation from the left door hinge. Pulled the unit from the counter and secured the instillation. Tested the unit and unit works good. Job complete

Arrived on call for complaint of leaks. Found faulty heater with no washers. Replaced heater. And test dishwasher.

Arrived on call to replace previous diagnosed part. After installation test operation all buttons working

Arrived on site to install new Ui to resolve non working washer. Replaced Ui snd tested unit. Ran diag cycle and verified all functions are good and unit working as designed. Call complete.

"Arrived onsite for refrigerator tripping breaker. Upon arrival customer notified me that about two weeks ago and yesterday, the refrigerator breaker was tripped. Very intermittent issue. Called Whirlpool tech line for recommendations. Provided SR#7732213099. Tech ran test on unit for feedback and found none. Tech recommended customer have electrician replace breaker to standard breaker and not GFCI/ARC breaker. Customer will notify builder. Job complete"

"Arrived on site to diagnose washer filling up inside of the unit while not under operation, i gained access to the unit and found that the unit is leaking at the dispenser nozzle, upon further inspection I found that the inlet valve is weeping. ; ordrng 1 WPW10247306 (Inlet valve)"

"Arrived on site to diagnose dishwasher with low heat and not drying dishes properly, i gained access to the unit and found that the unit is operating properly but the element is caked with powder from pods and powder on previous uses causing the heating to be dramatically lessened. I also found that the rinse aid was empty and informed the customer that rinse aid should be used every cycle for best results, as well as running the sink water on hot just before running a cycle. ; ordrng 1 WD05X24776 (Element)"

Arrived on site for for a chain being stuck in the wash plate. I removed the wash plate and basket. I removed all chain pieces I found. I reassembled the unit and ran a high speed spin and agitation. The unit is working as designed.

"Arrived on site and found TOD fuse was open. Installed new TOD and tested unit. Unit tested good, oven now heating properly. Recommended that customer not use self cleaning and recommended an alternative solution for oven spills. Job complete"

Arrived onsite for previously diagnosed parts. Upon arrival replaced control console and broil proceeded to test unit is now operating as designed. Job Completed.

Arrived on site for STOPPED MID WAY THRU AND THERE IS STANDING--NOT ABLE TO RESET OR START OVER OR GET IT TO DRAIN just appears dead right now but there is power to the unit. Found dishwasher was getting g 120 but wouldnt turn on. Found top right torque screw was missing. Two other torque screws that hold in console were loosely secured. Once console was removed I found two of the plastic mounts the torque screws mount into were gone and one was rattling around inside console. Only one mount was still there holding the console in place. Tested bi-metal and it had failed. Explained to customer these gaps and loose fit was allowing steam and hot air into the console making the bi-metal fail.

"Arrived on site to install previously diagnosed and ordered part. Due to the ice guide missing, I installed a new part and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site for dishwasher not starting. I inspected the unit and work area. I found fault code f7e2 variable speed motor fault. I put the unit through a diagnostics cycle. I found the unit filling but the wash motor not engaging. I am ordering the sump and motor assembly to complete the repair. The office will reschedule when we have eta on the part.; ordrng 1 W11462460 (Control)

"Arrived on site for a range that turn itself off and kicked on the fan. Inspected unit and work area. The customer advised that the end it was flashing an F1 error code. He did advise that he tested it again afterwards and it did not replicate the issue the second time but felt like there was something going on with the unit. Tested the unit on a bake cycle at 350?. The unit deadbeat wants it reached a breaking temperature. Tested temperatures and found the unit sitting at 346?F. I increased the temperature to 400?F and ran the unit for another 25 minutes. The unit was cycling between 379?F and 420?F. I turn the unit off due to not being able to replicate the issue and attempted to cool down the oven cavity babe opening the door. Found the fan that was running was the fan at the controls to keep the controls from overheating. After 6 to 7 minutes, the unit began to flash an F1 error code. I spoke to SW and was advised that the most likely issue with the unit since the unit was holding proper temperature was an issue with the control board. ; ordrng 1 74004349 (cntrl-elec)"

"Arrived on site for clothes wet or unit not finishing cycle . Ran diagnostics and unit not draining properly .replaced drain pump . Reran diagnostics and unit is performing properly.No water leaks detected at time of service. Job complete"

"Arrived on site for NOTHING COMES ON NO POWER AT ALL - WOKE UP EVERYTHING IS OFF. Found oven had no power and breaker was on. Turned off breaker and gained access to thermal fuse. Thermal fuse had no continuity and had shorted out. Found gasket was kinked in the bottom left corner and flattened all the way around. Flattened gasket was allowing heat to travel into UI and control causing thermal fuse to short. Tested oven by using jumper across thermal fuse connectors and oven is heating as designed and blower is blowing. Powered down oven and requested customer not turn on breaker until we return. thermal fuse (WPW10545255) and door gasket (WPW10282960)Ordering thermal fuse and gasket to return and complete the repair. by CC. Returning with control and thermostat. ; ordrng 1 WPW10282960 (Gasket, Door)"