Near Austin, TX 78744
Kevin
Job Details: 05/31/2018
Arrived on site and inspected cooktop and found after uninstalling left front infinite switch harness connector is not attached. After fixing connector all function has returned to cooktop, job complete.
Near Austin, TX 78746
Connor M.
Job Details: 05/31/2018
JFC2290REP00 jennair refrigerator Arrived on site to test unit for no cool. Found evap fan motor trying to turn but binding up on rubber damper holding it to fan shroud. Corrected issue and tested unit. Unit working properly, nomleaks detected.
Near Killeen, TX 76542
Dona
Job Details: 05/31/2018
Arrived on site for no ice production, major ice build up on left side of freezer and ice build up around fridge on back of unit. Per W10772228D and W10842568 will need to replace the control kit, will need to replace the adapter kit on fridge, will need a new seal for freezer door and will need a new ice maker. Will need authorization for this repair, cnotes. Office will reschedule due to needing authorization. Jordan assisted.
Near Austin, TX 78744
Kevin
Job Details: 05/31/2018
Arrived on site and found saved code F3E1 waterlevel sensor error, Confirmed pressure hose is clear and ran a diagnostic cycle and it completed properly. If situation happens again will need to bring back pressure hose and pressure switch to correct issue. No water leaks from connections at time of service, job complete
Near Austin, TX 78744
Kevin
Job Details: 05/31/2018
Arrived on site and inspected refrigerator and found fresh food in the evaporator is frozen over and fridge will need to be defrosted and thermistor and fan replaced. Explain to customer that fridge will need to be disconnected from power for 24 to 36 hours to remove the ice. Customer has signed refrigerator defrost disclosure. No water leaks from connections at time of service
Near Austin, TX 78744
Kevin
Job Details: 05/31/2018
5/31/18 11:18: KB there 5/31 THU, 8:26 to 10:06, Arrived on site and found dishwasher is not filling with water, replaced fill valve and diagnostic cycle is now running properly. Also found water temp is not 120 degrees at its hottest, recommended that customer inspect hot water heater for correct operation. No water leaks fron connections at time of service, job complete.; Job Cmpltd, snapped 2 QuickPics
Near Austin, TX 78704
Robert
Job Details: 05/31/2018
WRS571CIHZArrived on site and replaced loud and clicking diffuser in refrigerator. All sounds and fu
Near Austin, TX 78704
Robert
Job Details: 05/31/2018
GHW9400PW Arrived on site. Checked washer for leaving water in drum and wet clothes at the end of th
Near Georgetown, TX 78633
Steve C.
Job Details: 05/31/2018
Arrived on site for the unit will not clean dishes. Found the unit will fill with water and then will not wash. Found the sump and motor is defective. Quoted customer for the part $200.98 and labor dw120 $199.99 plus tax. Customer advise she will get a new unit. Customer only paid for the service fee. All water connections were dry at the time of service.
Near Copperas Cove, TX 76522
Dona
Job Details: 05/31/2018
Arrived on site for no water flow to dispenser, found filter was clogged and needed replaced installed bypass on reservoir assembly to verify. Customer had a new filter, tech replaced filter and bled 2 gallons of water out of unit. Water flow checks good. All water connections dry.
Near Austin, TX 78703
Connor M.
Job Details: 05/31/2018
WRX735SDHZ00 whirlpool refrigerator Arrived on site to inspect unit for damage to pantry door. Found dent. Replaced and tested unit. Unit working properly. No leaks detected.
Near Copperas Cove, TX 76522
Dona
Job Details: 05/31/2018
Arrived on site for unit not filling and not spinning or washing. Found F7 e5 error shifter error. Ran unit through diagnostics found shift motor working properly, acu not sending proper voltage to shifter. Replaced acu, reprogrammed acu, loaded unit with clothing found unit running to spec. Unit checks load size, fills, agitates, drains and spins. All water connections dry. No errors all parms check good.
Near Killeen, TX 76549
Dona
Job Details: 05/31/2018
Arrived on site for no ice production, found stalled ice maker motor, replaced, unit called for water and started ice production. All water connections dry.
Near Killeen, TX 76549
Dona
Job Details: 05/31/2018
Arrived on site for no ice production, found stalled ice maker motor, replaced, unit called for water and started ice production. All water connections dry.
Near Pflugerville, TX 78660
Joseph C.
Job Details: 05/31/2018
DU840SWPU0 Arrived on site for “unit is crooked, in cabinet” complaint. Inspected unit and found right side of unit dropped down, due to right front foot dropping off of flooring. Adjusted and relocated right front foot. Reattached left mounting bracket to cabinet. Unit checks good. No leaks detected, at time of service.
Near Austin, TX 78745
Connor M.
Job Details: 05/31/2018
MEDC215EW1 maytag dryer Arrived on site to test unit for squeaking during use. Isolated sound to motor. Replaced dryer repair kit just in case. Will need to replace motor. Customer going out of town and requesting june11th. Scheeduling call out 2 weeks.
Near Canyon Lake, TX 78133
Daniel A.
Job Details: 05/31/2018
WOS51EC0AS04 Lower sliding rack not extending fully. Removed lower rack. Retaining tab in wrong position behind sliding mechanism. Corrected retaining tab position. Normal operation after service
Near Georgetown, TX 78628
Lou
Job Details: 05/31/2018
arrived on site to inspect water dispenser not dispensing water. Upon inspection, I found that the water reservoir was full of ice. I removed and replaced the reservoir and tested unit and unit operated as designed. No water leaks observed during service.
Near Austin, TX 78703
Luis
Job Details: 05/31/2018
Refrigerator-adjusted brackets screws holding compressor and condenser coil
Near Killeen, TX 76542
Dona
Job Details: 05/31/2018
Arrived on site to install pressure switch and pressure switch hose as unit was repeatedly giving f20 error code. Verified both cold and hot water flow is good. Verified hose in standpipe is correct. Replaced pressure hose and pressure switch, ran through diagnostics checked good. Started normal cycle. Unit filled, stopped filling, agitated, drained and spun with no error codes. All water connections dry. Instructed customer they need to use less detergent unit is oversudsing.
Near Austin, TX 78748
Connor M.
Job Details: 05/31/2018
MVWB835DW0 maytag washer Arrived on site to install control and pressure switch hose. Installed both parts and tested unit. Unit working properly, no leaks detected.
Near Austin, TX 78753
Scott
Job Details: 05/31/2018
Arrived on site for lights not working in freezer section . Checked connections on fresh food light bar , all checked good . Getting voltage in to freezer and checked normal . Replaced freezer light bar and lights are now working . No water leaks detected at time of service , fridge is not hooked up as to it sitting in living room. . Job complete whirlpool fridge side x side .
Near Austin, TX 78703
Luis
Job Details: 05/31/2018
Icemachine-installed tube to recirculating pump
Near Georgetown, TX 78628
Steve C.
Job Details: 05/31/2018
Arrived on site for the unit is leaking water. Found the leak is coming from the sump and motor. Replaced the sump and motor and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Salado, TX 76571
Dona
Job Details: 05/31/2018
Arrived on site for no tumble during dry cycle. Found belt snapped in half and idler pulley worn down on motor. Replaced idler and belt, verified operations unit checks good. Venting clear, airflow good.
Near Buda, TX 78610
Brandon
Job Details: 05/31/2018
Arrived on site for part hanger, I replaced mullion, unit tested good, water lines were dry at time of service.
Near Jarrell, TX 76537
Lou
Job Details: 05/30/2018
arrived on site to install previously diagnosed and ordered parts. I removed and replaced the left rear valve, right rear burner head/orifice holder and the spark module. Tested the unit and it operated as designed. I verified no leaks at all connections before re-assembling the unit. No gas leaks detected during service.
Near Jarrell, TX 76537
Lou
Job Details: 05/30/2018
arrived on site to inspect fc ice maker not operating. Upon further inspection, I found ice on the Evap cover and on the Evap. I found that the fc door was gapped on the top left corner of the gasket. I adjusted the fc door brackets and reshaped the gasket and tested door and it sealed. I checked the drain tube for gapping and found that it was gapped approximately 1/4 inch. I used manufacturer approved silicone to seal the gap. I also found that the UI was not properly mounted. The customer advised that another company technician had services the unit approximate one week ago and failed to install the UI correctly. I mounted the UI correctly. I advised the customer to not open the fc door for about two hours to give the door gasket time to reshape and seal correctly. No water leaks observed during service.
Near Cedar Park, TX 78613
Chase
Job Details: 05/30/2018
MHW3505 arrived on site and replaced rotor and rotor bolt. Complete tub and drum assembly which included the bearing was replaced previously. All functions of washer check good, no water leaks present after repair.
Near Belton, TX 76513
Dona
Job Details: 05/30/2018
File#7722111215 rich whirlpool techline, W11092686C service pointer. Per whirlpool metal thermistor will need to be replaced with plastic thermistor, will need to hardware this from rc therm. Sealant needs to be installed around the fridge section, as well as two new screws will need to be replaced onto evap cover. Will need to replace the rc therm again as well per whirlpool. Will need authorization for repair. Cnotes. All water connections dry Callie and Jordan assisted.
Near Austin, TX 78754
Joseph C.
Job Details: 05/30/2018
WTW4616FW1 Arrived on site for “unit fills with water, but will not agitate or spin” complaint. Inspected unit and found lid latch faulty. Removed and replaced lid latch. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78750
Scott
Job Details: 05/30/2018
Arrived on site for dead dryer . Found no power to outlet . breakers had been thrown . Reset breakers tested all fuses, heater , thermostats . All checked normal . Did recomend having an electrician check outlet and breakers, also to have the duct work cleaned to outside . No lint build up at time of service . Job complete
Near New Braunfels, TX 78130
Connor M.
Job Details: 05/30/2018
WTW4816FW2 whirlpool washer Arrived on site to test unit for agitator assy issue. Found bolt loose causing agitator to break. Replaced and tested unit. Unit working properly, no leaks detected.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/30/2018
Model WDT730PAHZ0, Arrived on call for dishes not drying, replaced dispenser that previous tech ordered due to broken and instructed customer on soap and rinse aid use again and must run hot water at kitchen sink before starting dishwasher, no water leaks after repair, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/30/2018
Model WDT730PAHZ0, Arrived on call for dishes not drying, replaced dispenser that previous tech ordered due to broken and instructed customer on soap and rinse aid use again and must run hot water at kitchen sink before starting dishwasher, no water leaks after repair, call complete.
Near Burnet, TX 78611
Steve C.
Job Details: 05/30/2018
Arrived on site to replace the control and thermistor due to not cooling properly. Replaced both parts and tested the unit. Unit works properly and customer has a one year warranty on the parts and labor. All water connections were dry at the time of service.
Near Leander, TX 78641
Lou
Job Details: 05/30/2018
arrived on site to inspect washer not getting clothes clean. Upon arrival the customer advised that unit is continuously not cleaning their clothes and leaving soap residue on the clothing. I placed the unit in diagnostics and tested. Unit operated as designed and there were no error codes at the end. I contacted Techline and spoke to Andrew who advised that there is a service pointer regarding detergent residue; however, it does not include this model. Andrew advised that there is nothing more that can be done to this unit and provided me with SR#7722110477. I advised the customer of Techlines input and advised the customer again to cut back on detergent and to dilute their detergent every time they wash due to having a water softner on their water source. No water leaks observed during service. The part showing for this call was not on shelf at time of retrieving parts for today's service calls as it was not a part for this unit.
Near Killeen, TX 76549
Dona
Job Details: 05/30/2018
Arrived on site for water under unit, found a prior company had been out to diagnose and found drain tube from freezer fitting collapsed and company pushed something through fitting to open water flow. Inspected fitting and it is flowing correctly with water from defrost. Replaced plastic extending from fitting to drain pan. Saw no leaks or drips once replaced. Unit checks good no leaks at this time.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/30/2018
Model WRX735SDBM02, Arri ed on call for icemaker not making ice and found icemaker sent is the wrong icemaker, will order correct icemaker with harness and dual valve due to ice maker fill cup frozen over and replacing ice maker due to ice buildup in head and will use ice container on return, skyped office parts and talked to james and will reschedule for 6/4/18 no water leaks at time of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/30/2018
Model WRX735SDBM02, Arri ed on call for icemaker not making ice and found icemaker sent is the wrong icemaker, will order correct icemaker with harness and dual valve due to ice maker fill cup frozen over and replacing ice maker due to ice buildup in head and will use ice container on return, skyped office parts and talked to james and will reschedule for 6/4/18 no water leaks at time of call.
Near Georgetown, TX 78626
Thomas L.
Job Details: 05/30/2018
Arrived on site for no operation. Tested and found unit to have open for more views. Replaced and tested. Instructed customer to have it checked and vent hose replaced. Enter via key under flowerpot. Replaced key under flowerpot after locking door and leaving. You
Near Leander, TX 78641
Lou
Job Details: 05/30/2018
arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I found that the customer is using detergent pods and no rinse aid. I instructed the customer that using detergent pods is too much detergent for the dishwasher and the dishes won't get washed. I recommended that they switch to a liquid or liquid gel and only use no more than two tablespoons at s time. Also, I recommended that the customer use rinse aid and fill the rinse aid chamber to the top and watch it periodically to make sure it doesn't get low. The customers unit is connected to a hot water source on its own therefore they don't have to run the sink water until it gets hot then turn the unit on. I Iran the unit in diagnostics and unit operated as designed. No water leaks observed during service.
Near Killeen, TX 76542
Dona
Job Details: 05/30/2018
Arrived on site for no cool condition, found bad start relay and capacitor on start relay. Replaced start relay and capacitor, compressor turned on and started running. Inspected for frost pattern. Frost pattern starting to form. Temperatures dropping inside freezer and fridge. All water connections dry. Unit checks good.
Near Georgetown, TX 78628
Thomas L.
Job Details: 05/30/2018
Arrived on site for No operation and burning smell. Opened control panel and found that the control board and the touch panel had burnt and melted. Unit will need both. Mr and Mrs have decided not to repair unit.
Near Manchaca, TX 78652
Kevin
Job Details: 05/30/2018
Arrived on site and replaced all nozzles, valves, and dispenser recommended by tech line on previous visit. This represents all water flowing parts and the entire top section of the washer. The tub ring was also replaced by a previous technician, no other replacement of parts or adjustment could affect operation further. No water leaks from connections at time of service, Job complete.
Near New Braunfels, TX 78130
Connor M.
Job Details: 05/30/2018
KSC24C8EYY02 kitchenaid refrigerator Arrived on site to test unit for not cooling. Found compressor running very hot, no frost pattern. Amp draw on compressor too high. Will need to replace compressor. Needs autho. Needs two hours. Office to schedule directly.
Near Killeen, TX 76542
Dona
Job Details: 05/30/2018
Arrived on site for door not closing all the time, found door latch and catch are not always making connection, will need to replace door latch and door catch. Door seal looks good not worn. All water connections dry. Jordan assisted with reschedule and parts.
Near Cedar Park, TX 78613
Lou
Job Details: 05/30/2018
arrived on site to inspect dishwasher not getting dishes clean. Upon further inspection, I removed and replaced the wash arm and manifold in the top tub. I tested the unit in diagnostics and approximately half way through the test I opened the drawer and found a large amount of suds in the bottom of the tub. I photographed for verification. At the end of diagnostics, there was still a large amount of suds. Again I photographed my findings. I ran the bottom tub in diagnostics and the unit operated as designed. I did find some detergent buildup in the ports of the manifold and wash arm of the bottom tub, along with some food debris which were not there at the last service call. I will ask the office to order a wash arm and manifold for the bottom drawer since the design has been updated and seems to dispense water more evenly as did in the top tub and schedule return service. Also, I advised the customer to cut way back on detergent; to use approximately 1 to 2 teaspoons in both tubs. No
Near Manchaca, TX 78652
Kevin
Job Details: 05/30/2018
Arrived on site and found Condensation buildup along bottom of freezer door gasket and on Mullian in between freezer door and refrigerator door. Found a large gap in between gray cabinet surround and white freezer liner, took one picture. Used sealant to fill in gap and this may stop condensation. Requested that apartment management continue to monitor refrigerator. A new freezer door may be needed, no water leaks from connections at time of service.
Near Austin, TX 78750
Scott
Job Details: 05/30/2018
Arrived on site for microwave not heating . Found mag had failed . Ordering mag , cap, diode . Return 6/4. Whirlpool gold microwave , built in
Near New Braunfels, TX 78132
Connor M.
Job Details: 05/30/2018
KBFS25EVMS00 kitchenaid refrigerator RF440-399.99 arrived on site to test unit for not cooling intermittently. Found compressor running very hot and loud. Compressor runs for a bit then shuts off due to overload relay tripping. Confirmed bad compressor. Part is covered under entitlment labor is not. Collected svc only via cc. KC approved saturday. Allow 2 hours
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/30/2018
Model WRF560SEYM05, Arrived on call for ice maker not making ice and not able to dispense water, called for water at dispenser and valve is humming but no water and jumped l-v at ice maker and no water to ice maker but valve is humming, will order supply and dual valve and filter housing just in case, customer says that they have never replaced water filter so instructed them to replace water filter and test to see if gets water and if icemaker gets water with in 6 hours after replacing filter to call our office and instruct them repair is made and service not needed and did instruct customer if water filter caused this issue it would not be covered under warranty and they would be charged a service fee due to customer instruct is not covered., will use ice maker on return if needed., no water leaks at time of service.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/30/2018
Model WRF560SEYM05, Arrived on call for ice maker not making ice and not able to dispense water, called for water at dispenser and valve is humming but no water and jumped l-v at ice maker and no water to ice maker but valve is humming, will order supply and dual valve and filter housing just in case, customer says that they have never replaced water filter so instructed them to replace water filter and test to see if gets water and if icemaker gets water with in 6 hours after replacing filter to call our office and instruct them repair is made and service not needed and did instruct customer if water filter caused this issue it would not be covered under warranty and they would be charged a service fee due to customer instruct is not covered., will use ice maker on return if needed., no water leaks at time of service.
Near Horseshoe Bay, TX 78657
Steve C.
Job Details: 05/30/2018
Arrived on site for the unit has error code f6e1. Tested the unit in diagnostic and received error code f6e1 and unit will not spin. Found the MCU is defective. Quoted customer for labor Fl450 $199.99 and part is covered. Replaced the MCU and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78665
Mike C.
Job Details: 05/30/2018
Whirlpool microwave WMH31017HS Arrived to find door on unit dented. Installed new door and checked operation. Checked good.
Near Austin, TX 78725
Joseph C.
Job Details: 05/30/2018
ASI2575GRS00 Arrived on site for “dented fresh foods door” complaint. Inspected unit and found fresh foods door dented. Removed and replaced fresh foods door. Unit is performing as designed. No leaks detected, at time of service.
Near Round Rock, TX 78681
Lou
Job Details: 05/30/2018
arrived on site to inspect oven taking too long to heat up. Customer advised that the unit sometimes takes 30 mins up to an hour to heat up. Upon further inspection, I placed the unit in diagnostics and looked for error codes. I found that it had an F1E1, which Tells me to replace the appliance manager. I ended diagnostics and placed my thermal couple in the middle of the center rack ,and began testing on Bake at 350 degrees at 0935. Unit never got above 308 and dropped to 281. Turned unit off and let cool down while I checked diagnostics again. I received the same error code F1E1. I tested the unit again at 350 Bake and the unit was reading 260 degrees. Within approximately ten minutes the unit began reading above 350 degrees. I contacted Techline and spoke to David, who advised that the control would need to be replaced because it's not sensing the thermistor. David provided Techline file #7722105557. Office to order control and scheduled return service for 06/04/18 JA. No gas leaks
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/30/2018
Model NED4655EW1, Arrived on call for dryer not heating at all, found that high limit was open so installed cut off and tested and know dryer is heating but found wall vent is restricted in the home wall, customer to contact a wall vent cleaning service and not to run dryer until wall vent is cleared due to this is a fire hazzard. Call complete
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/30/2018
Model NED4655EW1, Arrived on call for dryer not heating at all, found that high limit was open so installed cut off and tested and know dryer is heating but found wall vent is restricted in the home wall, customer to contact a wall vent cleaning service and not to run dryer until wall vent is cleared due to this is a fire hazzard. Call complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/30/2018
Arrived on site for part hanger, I replaced the door seal, unit tested good, no leaks at time of service.
Near Round Rock, TX 78665
Cliff
Job Details: 05/30/2018
Whirlpool dishwasher WDT730PAHZ0. Arrived on site to diagnose a dishwasher that is leaking when running. Tested unit and found Dorsey on the shave the top left corner from factory defect. Replaced door seal and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Killeen, TX 76542
Mike G.
Job Details: 05/30/2018
WTW5000DW1, Arrived on site for unit not washing, checked unit and found that the wash plate is stripped out and is just spining unit will need wash plate replaced and may need drive hub kit checked unit for water leaks and no leaks found at time of srv ordering part
Near Killeen, TX 76542
Mike G.
Job Details: 05/30/2018
WTW5000DW1, Arrived on site for unit not washing, checked unit and found that the wash plate is stripped out and is just spining unit will need wash plate replaced and may need drive hub kit checked unit for water leaks and no leaks found at time of srv ordering part
Near Rogers, TX 76569
Dona
Job Details: 05/30/2018
Arrived on site for f51 and SD error code, found bearing shaft stuck to basket, clothing became lodged between seal and bearing not allowing for basket to break apart from basket, had to completely pull basket and tub due to not being able to pull basket off of bearing. When old bearing removed some plastic from tub were attached and tub was very thin near bearing housing but replaced Replaced bearing kit, checked for water leaks and found tub is cracked from so much wear from rubbing of clothing. drain hose over two foot down drain standpipe creating SD error, put in standpipe correct. Replaced tub assembly, found new tub is leaking. Will need new tub and authorization for a new tub. Discussed with Erika and Jordan. Water connections are dry. Office will need to reschedule.
Near Austin, TX 78746
Kevin
Job Details: 05/30/2018
Arrived on site and inspected unit and found condensation has formed on Mullian found humidity control is not on and showed customer where it is located. No further repair is required at this time, job complete.
Near Austin, TX 78738
Brandon
Job Details: 05/30/2018
Arrived on site for part hanger, unit was filling with water when I arrived when unit was not in use, I replaced the water valve, unit tested good. Water lines were dry at time of service.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/30/2018
Model GS773LXSS0, Arrived on call for right front burner sometimes not lighting right away like the rest of the burners, replaced electrode and checked operation and all checks good, call complete, no gas leaks after repair.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/30/2018
Model GS773LXSS0, Arrived on call for right front burner sometimes not lighting right away like the rest of the burners, replaced electrode and checked operation and all checks good, call complete, no gas leaks after repair.
Near Austin, TX 78728
Scott
Job Details: 05/30/2018
Arrived on site for door/open display light would stay on . Replaced both interlocks and all micro switches . Tested unit , all checked good . Whirlpool over the range microwave vent .
Near Rogers, TX 76569
Dona
Job Details: 05/30/2018
Arrived on site for broken selector knob. Found selector switch shaft snapped, replaced knob and selector switch. Verified operations unit checks good.
Near New Braunfels, TX 78132
Connor M.
Job Details: 05/30/2018
MVWB725BW0 maytag washer Arrived on site to install new bearing kit. Installed kit and tested unit. Unit working properly, no leaks detected.
Near The Hills, TX 78738
Brandon
Job Details: 05/30/2018
Arrived on site for door not unlocking, found bad bad door lock, replaced door lock, unit tested good. Water lines were dry at the time of service
Near Austin, TX 78753
Luis
Job Details: 05/30/2018
Refrigerator-replaced compressor,wheel and cover repaired pierced line
Near Austin, TX 78724
Joseph C.
Job Details: 05/30/2018
WDF520PADM7 Arrived on site for “no wash or drain” complaint. Inspected unit and found that power connection, for sump/motor came loose. Reconnected. Drain pump had piece of glass in it. Removed glass. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near The Hills, TX 78738
Brandon
Job Details: 05/30/2018
Arrived on site for unit not dispensing ice, found ice had congealed together at bottom of ice bucket preventing unit from dispensing, I removed the ice, defrosted the bucket, unit tested good.
Near Round Rock, TX 78681
Lou
Job Details: 05/30/2018
arrived on site to inspect refrigerator/freezer lights not working. Upon further inspection, I removed the rc light connected a new light and the lights in the rc and fc came on. I quoted the customer $211.41 for the light and the customer advised that she would try to find the same part online. I removed the light and placed the original light back in its place. No water leaks observed during service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 05/30/2018
Arrived on site to test unit for no operation and no water fill. Found no fault codes n diagnostics. Calibrated control. Unit would enter sensing mode and would not proceed. Replaced control and latch. Unit now operates properly with no water leaks.
Near Temple, TX 76502
Mike G.
Job Details: 05/30/2018
WTW7000DW3, Arrived on site for unit making noise checked unit and found no error codes recalibrated unit and ran test cycle and unit ran all test properly ran unit with a load and unit fiiled and washed properly and drained properly and unit is spining properly unit did not make any noises that it shound not be making checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time......
Near Temple, TX 76502
Mike G.
Job Details: 05/30/2018
WTW7000DW3, Arrived on site for unit making noise checked unit and found no error codes recalibrated unit and ran test cycle and unit ran all test properly ran unit with a load and unit fiiled and washed properly and drained properly and unit is spining properly unit did not make any noises that it shound not be making checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time......
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/29/2018
Model JS48PPDBDA, Arrived on call for no cool complaint, installed all sealed system parts and checked pressures and got -2 on low side and 145 on head pressure which is good, customer to allow for 24-48 hours for proper cooling, call complete. No water leaks after repair. Did install condenser fan motor that cs brought with him.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/29/2018
Model JS48PPDBDA, Arrived on call for no cool complaint, installed all sealed system parts and checked pressures and got -2 on low side and 145 on head pressure which is good, customer to allow for 24-48 hours for proper cooling, call complete. No water leaks after repair. Did install condenser fan motor that cs brought with him.
Near Belton, TX 76513
Dona
Job Details: 05/29/2018
Arrived on site to replace door switch mount bracket. Replaced and verified operations 5 x that door is showing closed, unit is heating, all operations check good. Collected 56.71 for part.
Near Cedar Park, TX 78613
Lou
Job Details: 05/29/2018
arrived on sit to inspect oven not working. Customer advised that they placed the unit in self clean and it stopped working. Customer advised that this has happened in the past. Upon further inspection, I ohmed the fuse and found it open. I removed and replaced the fuse and tested the unit and unit operated as designed. Job completed.
Near Leander, TX 78641
Dona
Job Details: 05/29/2018
Arrived on site for water under temp drawer, found evaporator iced up and noise on fan. Found control version is only on 5.0 this unit needs to be on 7.0 or higher. Got part number for control off of service pointer. Will need to replace the evaporator cover, that has fan and therms as well as board. Did not see any leaks from filter housing or water casing. All water connections dry. Erika assisted with parts and reschedule.
Near Manchaca, TX 78652
Luis
Job Details: 05/29/2018
Refrigerator-installed power harness to valve turned on water to refrigerator
Near Cedar Park, TX 78613
Lou
Job Details: 05/29/2018
arrived on site to inspect refrigerator fc light not working. Upon further inspection, I found that the fc light switch had ice buildup in it. Also found that the evaporator had a small amount of ice buildup on it. I inspected the fc door and found that at the bottom of the door it was badly miss older causing a gap at the bottom of the door and there was ice buildup on the bottom of the fc door. I used my heat gun to reshape the gasket to hold over until a new door and gasket could be installed. I also found that the drain tube had a gap between it and the bottom of the t was more than a 1/4 inch wide. I used manufacturer approved silicone to seal the gap. I advised the customer to allow the fc door approximately one to two hours to mold into place before opening. I advised the customer that it would be approximately 6-10 weeks before the door arrived. Office to order fc door SS and door gasket-grey amid schedule return service. No water leaks observed during service.
Near Cedar Park, TX 78613
Lou
Job Details: 05/29/2018
arrived on site to inspect no cool in the rc and fc. Upon further inspection, replaced the start device and tested and once the compressor came on, the start device popped. I ohmed the compressor and from left to right it was 11.4 ohms and from left to bottom and right to bottom it was 10.9 ohms. Office to order compressor, dye drier, service port, start device and capacitor and schedule for two (2) hour sealed system. No water leaks observed during service.
Near Cedar Park, TX 78613
Lou
Job Details: 05/29/2018
arrived on site to inspect vent hood not working. I verified voltage at the outlet. I checked voltage at the main control and there was none. I also checked voltage at the unit control and there were none. Office to order main control and control and schedule return service. Unit was left unplugged.
Near Cedar Park, TX 78613
Lou
Job Details: 05/29/2018
arrived on site to inspect dryer not heating. Upon further inspection, I verified ohms at the fuse, cutoff and element and found that the element was bad. I quote the customer $113.49 for the element and DR320 $199.99. Total $339.34. Customer paid total cost today. Office to order element and scheduled return service for 06/01/18 prefer first call. Please mark as LSO. No lint observed during service.
Near Killeen, TX 76549
Steve C.
Job Details: 05/29/2018
Arrived on site for the unit has a bad odor after the cycle. Tested the unit in diagnostic and no error codes. Advise customer to use affresh or vinegar to clean the unit. Unit works properly and all water connections were dry at the time of service.
Near Killeen, TX 76549
Steve C.
Job Details: 05/29/2018
Arrived on site for the unit is making noise. Tested the unit and found coins inside the unit. Removed the coins and tested the unit. Unit works properly.
Near Killeen, TX 76549
Steve C.
Job Details: 05/29/2018
Near Killeen, TX 76549
Steve C.
Job Details: 05/29/2018
Near Leander, TX 78641
Dona
Job Details: 05/29/2018
Arrived on site for rf burner not always igniting. Found bad electrode in rf burner head. Replaced rf burner head. Verified operations of all 5 burners, verified rf burner igniting every time, verified a dozen times. House is unoccupied. House has not closed yet. Garage door was open when arrived, left open.
Near Woodway, TX 76712
Mike G.
Job Details: 05/29/2018
NTW4516FW1, Arrived on site for unit banging, checked unit and found that the suspension rods are week replaced all suspension rods and checked unit and unit checked fine checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Woodway, TX 76712
Mike G.
Job Details: 05/29/2018
NTW4516FW1, Arrived on site for unit banging, checked unit and found that the suspension rods are week replaced all suspension rods and checked unit and unit checked fine checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Georgetown, TX 78628
Thomas L.
Job Details: 05/29/2018
Arrived on site for no operation. Found defective control. Replaced and tested. Water connections we re all dry.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/29/2018
Model WRT519SZDM02, Arrived on call for condensation on gasket and cabinet, found condensation building up from lower freezer door and has water coming out of the insulation of the freezer door, will need to order freezer door which comes with gasket, instructed customer door orders take 6 to 8 weeks, office will reschedule with customer.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/29/2018
Model WRT519SZDM02, Arrived on call for condensation on gasket and cabinet, found condensation building up from lower freezer door and has water coming out of the insulation of the freezer door, will need to order freezer door which comes with gasket, instructed customer door orders take 6 to 8 weeks, office will reschedule with customer.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/29/2018
Model WMH31017FS0, Autho Wexs700epl2 ,Arrived on call for microwave not heating, found microwave is not heating, and is only drawing 1.0 watts but found no malfunction with switches and interlocks , will order diode and transformer, and will use mag and cap on return if needed, skyped office parts and talked to chase and will reschedule for 5/31/18