Service History 892

Near Florence, TX 76527
Thomas L.
Job Details: 06/14/2019
DRYER AMANA NED4655EW1
Near Leander, TX 78641
Lou
Job Details: 06/14/2019
MICROWAVE KITCHENAID KMHC319ESS0 "arrived on site to inspect microwave not working. Upon further inspection, I found that the upper interlock cam was jammed causing the unit to not operate and when closing the door the fan automatically comes on. I was able to get the unjammed and tested the unit and it operated as designed. I recommended that the customer replace the two switches on the upper interlock due to the issue occurring again in the near future.. I removed and replaced the switches and tested and the unit operated as designed. Job completed.
Near Austin, TX 78731
Tyler B.
Job Details: 06/14/2019
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site for unit five f3 shorted sensor error. Replaced sensor and still got error, replaced control and tested good no gas leaks on site"
Near Canyon Lake, TX 78133
Robert
Job Details: 06/14/2019
DRYER WHIRLPOOL WED9200SQ1 Arrived on job to replace control. After replacement test operation heat and air flow.
Near Bellmead, TX 76705
Al
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived to inspect French door refrigerator not dispensing crushed ice.Customer advised the ice clumps up in the chute after dispensing, but didn’t realize the option on the UI to change ice type.Unit dispenses ice as designed.Customer instruct.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE."
Near Austin, TX 78738
Paul
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived onsite for the refrigerator that is freezing product in the RC. Mr has the temp set at 42 degrees when I arrived and the RC was at 32 degrees at the center shelf. I tested the dampener and found it working as designed and when the door was closed no air was leaking around it. I checked the temp at the RC thermistor and it was at 50 degrees so I checked the resistance of the thermistor at the control and had 5.3K ohms which puts it in range. I changed the HV control and tested the unit. The unit is working as designed. I found the refrigerator not level affecting the doors. I tried to level the unit for the customer but the floor in the back of the unit is out of level. I showed ms this and she is going to have the builder correct it. Call complete.
Near Jonestown, TX 78645
James
Job Details: 06/14/2019
FREEZER WHIRLPOOL EV188NYWS00 Arrived on site and tested operation. I found no water getting to ice maker. I found that the water was not turned on to unit . Turned water on and tested. Unit working properly. Job complete
Near Austin, TX 78723
Luis
Job Details: 06/14/2019
REFRIGERATOR GE ZISS360DHASS "Arrived on site for cooling issue at time of visit unit cooling correctly,per customer unit will cool for two weeks then customer has to defrost unit. GE has replaced thermistor and bimetal. Diagnosed unit would need main control,customer had main control shipped from GE. Installed new main control
Near Austin, TX 78749
Ron
Job Details: 06/14/2019
WASHER MAYTAG MVWB880BW0 "Arrived onsite for du error code, performed diagnostic confirmed du error code with the door in locked position. Ran diagnostics test confirmed stored error codes f82 f83 all indicate door errors.ordrng 1 WPW10619844 (latch)"
Near Austin, TX 78748
Luis
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for frost issue found gasket not sealing correctly,adjusted door gasket checked door seal good."
Near Leander, TX 78641
Lou
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "arrived on site to inspect refrigerator not leveled. Upon further inspection, the customer advised that the unit is not leveled and the doors aren’t lined up. I found that the right RC door was higher then the left and both pantry drawer doors were sagging in the middle. I adjusted the pantry doors then leveled the unit. I inspected the unit and found the ic bin door gasket was crimped and needs to be replaced. I no other issues found. I am ordering the ice bin door . No water leaks observed during service.; ordrng 1 WPW10549590 (door-ice)"
Near Santa Clara, TX 78124
Kevin
Job Details: 06/14/2019
DRYER MAYTAG MED3500FW0 "Arrived on site and sound customer is experiencing that dryer is not heating on the normal cycle. Replaced thermistor, cut off, thermostat, element, and control board. This represents all possibilities that could cause this experience. Airflow for dryer is good, removed all leaks from the interior, job complete"
Near Wimberley, TX 78676
Kevin
Job Details: 06/14/2019
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site and found washer is stacked, customer is experiencing detergent dispenser not operating properly. Replaced dispenser and it is now correct. Ran a diagnostic cycle and confirmed all operation is good. No water leaks from connections at time of service."
Near Austin, TX 78746
Tyler B.
Job Details: 06/14/2019
WASHER WHIRLPOOL WTW8800YC1 "Arrived on site for u it not spring found hub stripped out, 1 W10820039 (hub)"
Near Austin, TX 78703
Wesley
Job Details: 06/14/2019
WASHER MAYTAG MHWE201YW00 Arrived onnsite and found unit motor capacitor to have failed. Replaced motor to repair. All checks good. Unit is now operating as designed.
Near Leander, TX 78641
James
Job Details: 06/14/2019
WASHER MAYTAG MVWB835DW4 Arrived on site and tested operation. I found fault for water too hot for spin and long fill. Tested valves and found hot water valve is not opening. Installed new valve housing and tested operation. I found that the gear case is making a loud grinding while in spin cycle. Unit will also need gearcase and clutch to complete repair; ordrng 1 W10754448 (clutch) and 1 W10811956 (GEAR CASE)
Near Round Rock, TX 78665
Jonathan S
Job Details: 06/14/2019
REFRIGERATOR LG LMXS27626S/01 "Arrived on site for refrigerator filter indicator light not resetting and frost buildup in freezer. Per diagnostics and installed freezer and found frost buildup on right side. Inspected gasket and found not sealing. Made minor adjustment to door. Reset water filter light by holding down dispenser light for 3 seconds. All tested good, no water leaks present
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/14/2019
MICROWAVE FRIGIDAIRE FFMV1645TS Arrived on site for the unit will not heat. Tested the unit with a cup of water in the unit did not heat. Found the unit will need all heating components. Will also use the control board on the next visit. Will need to order the transformer and the latch assembly.; ordrng 1 5304509457 (LATCH HOOK) and 1 5304509476 (TRANSFORMER )
Near Austin, TX 78753
Tyler B.
Job Details: 06/14/2019
DRYER WHIRLPOOL WED7500GW0 Arrived on site for unit not starting found door switch tab broken replaced switch and tested good
Near Austin, TX 78732
Paul
Job Details: 06/14/2019
REFRIGERATOR JENN-AIR JS42SEDBDA Arrived onsite for the refrigerator that is not cooling in either compartment. I found the compressor not running. I found no voltage from the main control to the compressor control. Need to replace the control. I explained to the customer that there might be an issue with the other controls and possibly even the compressor but that we would not know until we can get power thru the controls. ordrng 1 12002799 (BOARD KIT; COMPRESSOR) and 1 WP67001360 (SUPPLY- PO) and 1 WP67006853 (CNTRL-ELEC)
Near Spicewood, TX 78669
Brandon
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for customer complaint of unit not sealing properly in freezer section, found right side freezer track needed adjusting, after adjusting unit sealed properly."
Near Hutto, TX 78634
Joel G.
Job Details: 06/14/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to install part ordered by previous tech. Replaced, recalibrated, and ran diags. Verified operations. Drain is secure. Verified no water leaks detected."
Near Cedar Park, TX 78613
Cliff
Job Details: 06/14/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washing machine that will not complete cycles. Tested unit and found bad fill valve assembly causing error codes to shut down unit due to long fill time. Replaced fill valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for LED light failure in fresh food section. LED in fresh food section is flashing like a strobe light. Replaced LED module in fresh food section. U it now operates correctly. All water connections were dry at the time of service.
Near Kyle, TX 78640
Leonardo
Job Details: 06/14/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to replace diode capacitor and fans. Replaced all parts test unit and unit test good job complete.
Near Canyon Lake, TX 78133
Robert
Job Details: 06/14/2019
DRYER MAYTAG MEDC300BW Arrived on job for complaints of noise. Found motor bad seal torn off and rollers damaged. Replaced all parts. And test.
Near Austin, TX 78753
Andy
Job Details: 06/14/2019
DRYER AMANA NGD4655EW2 Arrived on site for dryer loud when in use. Tested and inspected unit and found failed bearing ring. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Lago Vista, TX 78645
James
Job Details: 06/14/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site and tested operation. I found that the unit has water standing in tub but no operation from drain pump. Upon further inspection I found the drain pump,harness is not plugged into drain pump. Secured connection and found drain pump is working properly. Ran diagnostics to clear codes and allow proper calibration of sensors. Unit tests good. Job complete"
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/14/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for unit that would not dry dishes properly. Tested all operations and found unit to have a failed optical water indicator. Replaced and tested. All water connections are dry.
Near Austin, TX 78748
Luis
Job Details: 06/14/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Arrived on site for noise while opening door. Added grease to door cams tested door operation good no noise
Near Spicewood, TX 78669
Brandon
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for customer complaint of unit not cooling, found faulty start device, after replacing start device, unit tested good."
Near Leander, TX 78641
Lou
Job Details: 06/14/2019
MICROWAVE AMANA AMV2307PFS0 "arrived on site to inspect microwave making crackling noises. Upon further inspection, I turned t(e unit on and immediately it began to shoot sparks. I pulled the unit from t(e wall and removed the cover and fond that the diode and grounded itself to the vent. I removed and replaced the diode, capacitor and magnetron. Tested the unit and it operated as designed. Job completed."
Near Austin, TX 78744
Ron
Job Details: 06/14/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for washer not powering up. Performed diagnostics polarity at the wall was correct. Confirmed 123.6 vac into the control board. Control would not function at all. Replaced the control board calibrated the washer with no issues.
Near Buda, TX 78610
Leonardo
Job Details: 06/14/2019
DISHWASHER WHIRLPOOL WDT710PAYW6 Arrived on site to test unit for unit not washing correctly. Test unit and unit getting plenty of water but unit not having enough pressure. Found filter to be clogged not allowing pressure to build up in unit. Cleaned filter test unit and unit test good job complete no leaks present at this time.
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/13/2019
WASHER LG WM8000HVA I have on site for the units has water in the dispenser after the cycle is done. Test of the unit and found the unit will need a new dispenser housing and dispenser assembly due to the holes are clogged in the dispenser housing.Will need to get authorization from the extended warranty and reschedule the customer.; ordrng 1 4925ER1015B (DISPENSER HOUSING ) and 1 AGL73712602 (DISPENSER ) and 1 CNOTE (AUTHO )
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/13/2019
DRYER LG DLEX8000V Arrived on site for the units is not drying. Customer advised that the unit will take two cycles to dry. Tested the unit and found the unit will heat. Customer advised that he has not clean the vents in four years. Advise customer to clean the air vent due to restriction.
Near Manor, TX 78653
Leonardo
Job Details: 06/13/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to test unit for unit leaking from main water line. Ordering new water line W10278635RP 6' hose. ; ordrng 1 W10278635RP (6” HOSE )
Near Taylor, TX 76574
Steve C.
Job Details: 06/13/2019
WASHER AMANA NTW4516FW2 Arrived on site for the unit is not working properly. Tested the unit and found the actuator will not switch between agitation and spin. Remove the actuator and found the actuator is broken. Replace the actuator and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/13/2019
DRYER WHIRLPOOL WED5600SQ0 Arrived on site for dryer running with door opened and not heating. Performed temperature test and measured temperature with vent connected and found temperatures only reaching 110°. Removed vent and found temperature reaching 160°. Dryer vent needs to cleaned. Found failed door switch. Leveled unit and tested operation. All tested good. Paid in full on credit card.
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/13/2019
WASHER WHIRLPOOL WTW8700EC0 "Arrived on site to diagnose washer that keeps adding time to cycle. Ran diags and found off balance error and drain error. Ran manual test and all components work fine. Drain is secure. Informed customer.
Near Buda, TX 78610
Brandon
Job Details: 06/13/2019
DRYER WHIRLPOOL WED8000DW3 "Arrived on site for customer complaint of unit not starting a cycle, found unit would shut down as soon as you tried to start the cycle. I tested thermal fuse, that tested good, found faulty controls, ordering control and UI; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10802464 (cntrl-elec) and 1 W11133029 (UI PANEL)"
Near Austin, TX 78731
Luis
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL KSC24C8EYW02 "Arrived on site for no cool. Found oil on evaporator found corrosion on heat exchanger tubing,called tech support due to possible damage to cap tube while installing new evaporator,per tech support need to attempt repair under manufacture sealed system warranty. Removed evaporator installed new evaporator found cap tube snapped in wall liner
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 06/13/2019
WASHER MAYTAG MVWB835DW4 Arrived on site for unit that will not start. Attempted to put unit into diagnostics but it would not allow me to start diagnostics. Will return with control panel and control board. Water connections are all dry.; ordrng 1 W11112656 (console) and 1 W11170706 (CONTROL PANEL)
Near Leander, TX 78641
Lou
Job Details: 06/13/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 "arrived on site to inspect microwave fire. Upon further inspection, the customer advised they were cooking a potato and it caught on fire. I found that the wave guide was damaged ad needed replacing. Found burn marks on the back wall of the unit. Removed the unit from the wall and inspected the mag, cap, diode. All were good. Contacted Techline and spoke to Rich. He advised that when using the popcorn and potato selections that the customer will have to stay close by to monitor cooking due to the sensing mode in each selection due to overcooking. Rich advised to test the unit and make sure it counts down properly. . Tested unit at 10 seconds & 20 seconds and it counted down properly. Tested the potato selection and it operated as designed as the magnetron would come on and turn off as designed. Advised customer of findings and what Techline stated. Tested one more time after placing back on wall. Replaced the wave guide inside the unit. Job completed."
Near Round Rock, TX 78665
Joel G.
Job Details: 06/13/2019
MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site to install parts I previously ordered. Verified operation. All is working fine now.
Near Round Rock, TX 78665
Al
Job Details: 06/13/2019
WASHER LG WT5070CW Arrived to inspect LG washer with no power.Confirmed the complaint and attempted service test mode and and unit never responded.
Near Austin, TX 78759
Tyler B.
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for door and deli ui replacement. Replaced ui and door and tested good, cust stated ice would not dispense. Tested and confirmed issue, removed cover and found motor rusted out, unit will need motor to complete repair. No leaks on site ; ordrng 1 W10822606 (motor)"
Near Austin, TX 78721
Scott
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for no cool fridge . Both sections are room temp. Compressor is running no frost pattern on evap . Ordering sealed system ,compressor ,evap ,service port ,uv drier . Weigh 3 hrs . Please call to set return .; ordrng 1 SERVICEPORT and 1 UVDRIER and 1 W10798720 (COMPRESSOR ) and 1 W10836706 (evaporator) and 1 WEIGH3HRS"
Near Georgetown, TX 78626
Al
Job Details: 06/13/2019
OVEN WHIRLPOOL WOS51EC7HS01 "Arrived to inspect wall oven with malfunctioning touch screen.Called Whirlpool Tech line and spoke with Joel advised me to order the console for the unit to operate properly.; ordrng 1 W11297715 (CONSOLE SS WITH BLACK OVERLAY)"
Near Austin, TX 78750
Tyler B.
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site for door replacements. Replaced left and right Rf doors. Replaced left deli drawer deli ui still good. Replaced freezer door and name plate and tested good. No leaks on site
Near Lakeway, TX 78734
Brandon
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM01 "Arrived on site for customer complaint of rust in freezer section as well as refrigerator section. Took pictures of rusting areas
Near Dripping Springs, TX 78620
Robert
Job Details: 06/13/2019
REFRIGERATOR GE ZISB480DR Arrived on job for complaints of ice door not closing. Confirmed door getting stuck and ; ordrng 1 WR17X10706 (crank door recess) and 1 WR17X11170 (housing shield disp.) and 1 WR17X11267 (funnel ice display) and 1 WR17X11653 (door recess asm) and 1 WR62X10055 (solenoid asm)
Near Lakeway, TX 78734
Brandon
Job Details: 06/13/2019
REFRIGERATOR JENN-AIR JS48NXFXDE01 "Arrived on site for customer complaint of unit not powering on, found power getting to unit, but unit was not powering on, ordering all controls to ensure complete repair on next visit; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10184634 (cntrl-elec) and 1 W10200659 (cntrl-elec) and 1 W10624574 (cntrl-elec) and 1 W10645666 (invrtr-box) and 1 W10785723 (contrl-box) and 1 W10790783 (cntrl-elec)"
Near Austin, TX 78759
Luis
Job Details: 06/13/2019
REFRIGERATOR LG LMXC23746S /00 "Arrived on site to install parts from prev diagnosis. Removed door and pantry ui,installed new door and ui pad. Tested pantry ui unit working as designed."
Near Austin, TX 78727
Tyler B.
Job Details: 06/13/2019
WASHER WHIRLPOOL WTW4800BQ0 "Arrived on site for unit turning on and restarting cycles by its self. Plugged in unit, no buttons press the unit started washing. Replaced control and unit tested good. No leaks on site"
Near , TX 78132
Kevin
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and found freezer temp is 23, fresh food temp is 45. Test 56 , E2 and E5. Ran test 57 and 45 and both passed. Spoke with CS and will need to bring back compressor and all control boards. If temperature has improved replace controls only.; ordrng 1 SF8404 (STUB) and 1 W10804160 (cntrl-elec) and 1 W10832994 (compressor) and 1 W10894103 (cntrl-elec) and 1 W11087200 (invrtr-box) and 1 W11116006 (evaporator) and 1 W11127829 (motor-cond) and 1 WP2188935 (blade-fan) and 1 WPW10143759 (dryer) and 1 WPW10624574 (cntrl-elec)"
Near Georgetown, TX 78626
Jonathan S
Job Details: 06/13/2019
WASHER FRIGIDAIRE FFLE2022MW0 "Arrived on site for washer not draining. Performed diagnostics mode and activated drain pump. Tested voltage to drain pump and found 120 volts. Checked motor resistance and found opened. Replaced drain pump to continue to test. Performed diagnostics mode and found fault code for motor control. Found unit not responding correctly in test mode. Ran on normal mode and found motor control at fault. Called Frigidaire tech support to confirm failure. ordrng 1 137469101NH (MOTOR CONTROL )
Near Buda, TX 78610
Brandon
Job Details: 06/13/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for customer complaint of light bulb broken, found bulb had shattered, I replaced bulb, unit tested good."
Near Austin, TX 78747
Ron
Job Details: 06/13/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived onsite for rack issue, found rack stop missing from the upper rack. I also found some of the lower rack wheels on the support were loose wheels. Replaced Lowe rack wheels"
Near New Braunfels, TX 78132
Kevin
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site and found freezer temp is 20 degrees, found mullian is hot to the touch. Removed rear panel and condenser fan is unplugged. Took pictures. After correcting requested that customer monitor it for correct operation. No water leaks detected at time of service"
Near Buda, TX 78610
Robert
Job Details: 06/13/2019
WASHER WHIRLPOOL WFW6620HC0 Arrived on job for complaints of leaks. Removed dryer from top of washer. Found hose from dispenser to tub loose. Reconnect hose and test.
Near Taylor, TX 76574
Steve C.
Job Details: 06/13/2019
WASHER AMANA NTW4516FW2 Arrived on site for the unit is not working properly. Tested the unit and found the actuator will not switch between agitation and spin. Remove the actuator and found the actuator is broken. Replace the actuator and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78726
Paul
Job Details: 06/13/2019
WASHER WHIRLPOOL WTW7000DW1 "Arrived onsite to replace the previous diagnosed parts. I replaced the housing, calibrated the unit, ran the service test, and checked for leaks. All test passed and there were no water leaks present at the time of service. Call complete.
Near Round Rock, TX 78665
Tyler B.
Job Details: 06/13/2019
DISHWASHER WHIRLPOOL WDT750SAHV0 "Arrived on site for unit taking long to clean and poor wash quality. Ran unit and found heater not running, cust also stated unit will run for 4hrs on 1hr cycle. Replaced control and sensor also found gasket causing disp door to not fully open, replaced disp and tested good, no leaks on site"
Near Austin, TX 78728
Wesley
Job Details: 06/13/2019
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site and found unit locked and draining from excessive load size. Unlocked and advised customer that loads needed to be run smaller. All checks good. Unit is now operating as designed.
Near , TX 78634
Joel G.
Job Details: 06/13/2019
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to install part I previously ordered. Replaced and verified operation. Customer mentioned that unit didn’t want to bake. Ran ran a cycle, verified temps. Ran diags and every component worked fine. Verified no leaks at time of svc call."
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/13/2019
REFRIGERATOR LG LFX28968ST/04 "Arrived on site to diagnose fridge not cooling. 70 degs ff side 65 degs frz. Only frost on cap tube no to evaporator. Low side was at 10 psi and high side about 95 psi. Then compressor went high speed and low side went to almost a 30 inch vacuum and 105 high side. Called source, spoke it’s Todd who says it’s a floating restriction due to moisture. I agreed it’s a restriction but disagree it’s moisture. LG Compressors when they fail, usually overheat, deteriorate and cause powder to contaminate the system. Per source this will require clearing the restriction with nitrogen, replace compressor again with dryer and valve, pull vacuum using a micron gauge to 500, and recharging on high side and hope it works. ordrng 1 ADL73762001 (EVAPORATOR ) and 1 SV8404 (2 valve) and 1 TCA35533604 (COMPRESSOR)"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for customer complaint of french door dual evaporator refrigerator not cooling both section. When arrived, found compressor running. Tapped into system and found no refrigerant in sealed system. Also found factory welds leaking. Removed and replaced compressor, dye drier and process stub. Vacuumed unit down to-25psi. Charged with 5.5oz of R134a refrigerant. Powered up unit. Unit began cooling immediately. Good frost pattern forming on evaporator. Advised customer to wait 24-48hrs for temperatures to settle. No other issues found. All water connections were dry at time of service."
Near Killeen, TX 76542
Arthur B.
Job Details: 06/13/2019
COOKTOP KITCHENAID KECC607BSS02 Arrived onsite for customer complaint of LF element of cooktop outer ring stays on when heating. Confirmed issue. Removed cooktop and found element grounded out. Removed and replaced element. Reassembled and tested. All elements work as intended. No other issues found.
Near New Braunfels, TX 78130
Kevin
Job Details: 06/13/2019
WASHER WHIRLPOOL MVWC565FW1 "Arrived on site and sent washer into a diagnostic cycle and did not find any codes. Ran all functions in manual diagnostic and everything checks good, customer is experiencing washer draining and spinning but not showing anything on the user interface, no lights are lit. Replaced control board and ran a calibration cycle. No water leaks from connections at time of service, job complete."
Near Georgetown, TX 78633
Al
Job Details: 06/13/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived to inspect oven not heating properly. Combo unitConfirmed the complaint and calibrated the unit to 20.Pre heated the unit to 350 degrees and checked temperatures with my temperature meter and temperatures were exact.CUSTOMER SATISFIED JOB COMPLETE
Near Austin, TX 78734
Paul
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KSRY25CVMS01 Arrived onsite for the refrigerator that was repaired and the customer can’t get the ice container back on the shaft. I found that when the customer had defrosted the unit for the previous repair water had gotten down to the auger motor and froze after the unit was turned back on causing the shaft to move up and not allow the ice bucket to set down flat on the shelf and the shaft. I removed the ice from the motor and tested the unit. The bin attaches properly and the auger motor is working as designed. Call complete.
Near Liberty Hill, TX 78642
Cliff
Job Details: 06/13/2019
WASHER MAYTAG MVWC416FW1 Arrived on site to install previously ordered parts for washing machine. Installed agitator barrel and mounting bolt. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78628
James
Job Details: 06/13/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and installed new control. Ran diagnostics and found unit cancels diagnostics near the end while testing the owi sensor. Unplugged sensor and unit did not cancel out the diagnostics. Unit has a failed owi sensor. ; ordrng 1 W11084121 (sensor)
Near Taylor, TX 76574
Steve C.
Job Details: 06/13/2019
DRYER GE GTDS825ED0MC Arrived on site for the unit will not start. Tested the unit and remove the control panel and found the control board has a burnt connector K8 on the control board. The unit will need a new control board and wire harness.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 06/13/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site for dishwasher door falling down and top rack stopper not staying in place. Performed diagnostics and tested door. Pulled unit out to gain access to door hinges. Found friction pad broken off. Replaced friction pads. Replaced left rack stopper (Truck stock). Tested door and rack operation. All tested good, no water leaks present. Spoke with customer on user care guide and recommend soaps and cleaner."
Near Austin, TX 78705
Ron
Job Details: 06/13/2019
WASHER WHIRLPOOL WGT4027HW0 "Arrived on site for laundry center vibrating excessively. Performed diagnostics, no error codes were stored. Washer and dryer found to be working with no issues. Determined the room the laundry center is installed in has natural flex and is sloped to the right rear. User of the item was not present. Laundry center is working as designed, could not locate any issues"
Near New Braunfels, TX 78130
Kevin
Job Details: 06/13/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and found agitator is broken, after replacing set washer into diagnostic cycle and found gearcase has failed will need to order a new one to complete repair. No water leaks detected at time of service.; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (GEARCASE) and 1 WPW10006384 (drive belt)"
Near Cedar Park, TX 78613
Lou
Job Details: 06/13/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the upper rack and wheels due to rack rusting and tested and unit operated as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Tyler B.
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Arrived on site for unit with ice dispensing noise, tested unit and found auger motor to be very loud under load. U it will need new motor to complete repair, no leaks on site ; ordrng 1 WPW10317991 (motor)"
Near Georgetown, TX 78626
Al
Job Details: 06/13/2019
COOKTOP WHIRLPOOL WCG55US0HS02 Arrived to inspect left front burner not igniting. Tested the unit and all burners ignited except LF burner.Disassembled the cooktop and found the wire harness to the LF igniter was not connected.Reattached the connection and reassembled the unit and LF now operates as designed.No gas leak present.
Near Hornsby Glen, TX 78725
Leonardo
Job Details: 06/13/2019
RANGE AMANA AGR5330BAS3 Arrived on site to test unit for unit not getting to temp. Test unit and found unit average temp when set at 350 to be at 342. Calibrated oven to +10 degrees check unit and average temp set at 352 job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the right RC door due to it not making connection with the switch to turn the lights off. Also removed and replaced the left pantry door and control due to water getting into the control area and causing corrosion on the control and the unit not operating properly. Tested the unit, including the ice maker and the unit operated as designed. No water leaks observed during service, job completed."
Near Temple, TX 76502
Arthur B.
Job Details: 06/13/2019
REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived onsite for customer complaint of built in French door refrigerator freezer door not level. Attempted to level door and found door skin was mounted crooked. Ordering new FC door skin and drawer support to complete repair. All water connections were dry at time of service.; ordrng 1 W10744327 (support) and 1 W10782355 (dor-fip FC ) and 6 W10851443 (screw)s
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL ET1CHMXKD03 "Arrived on site for refrigerator developing ice in FC and not cooling in RC. Inspected ice buildup and found on front right side. Performed diagnostics and forced defrost cycle and monitored defrost. Removed ice and found air chamber broken and missing bottom part (see SD-QuickPic). On return will add silicone to damaged liner and add foil tape to defrost drain pan. 1 WP2254354 (AIR CHAMBER)"
Near Austin, TX 78749
Ron
Job Details: 06/13/2019
DRYER WHIRLPOOL GEQ8858HQ1 "Arrived onsite for dryer not running/overheating. Performed diagnostics motor locked up after 15 mins of run time. Attempted to replace the motor but the blower wheel is melted on to the motor shaft could not remove. Placed order for rear bulkhead and blower housing. Plan on returning with blower wheel and motor. ordrng 1 W10828905 (bulkhead) and 1 WP8577230 (housing)"
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 06/13/2019
RANGE JENN-AIR JDRP548WP03 Arrived on site to diagnose a griddle that is not working on a range. Tested unit and found at switch for griddle control shorted out. Replaced switch and tested unit. Found all is functioning properly at this time.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KBSN608ESS01 Arrived on site to diagnose a refrigerator that is making a whistling sound when freezer is closed. Found no mechanical failures or malfunctioning parts at this time. Advised homeowner that sound they are hearing is the vacuum that is being released due to the freezer being flooded with warm air when opened. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.
Near Manor, TX 78653
Steve C.
Job Details: 06/13/2019
WASHER MAYTAG MVWC565FW0 Arrived on site for the unit is not working properly. Tested the unit and found the unit is unplugged. Customer advise the unit will continuously drain. Plugged unit in and drain pump turned on. Reset the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78633
Lou
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL KFIS27CXMS5 "arrived on site to inspect refrigerator not dispensing water. Upon further inspection, the customer advised that the unit is dispensing water, but it’s not making ice. I removed the ice maker facia and found a large amount of ice built up around the ice maker and down the left side and in the front of the ice maker. Using my steamer, I removed the ice and then removed the ice maker housing. Once I had all of the ice removed, I put the IM housing back into the unit and tested the ice maker and it began to harvest then dispensed water into the tray. It appears that the ice maker double dispensed causing it to overflow and freeze.No water leaks observed during, job completed."
Near Kyle, TX 78640
Brandon
Job Details: 06/13/2019
DRYER WHIRLPOOL WED8500DC4 "Arrived on site for customer complaint of unit making noise, found unit need idler and roller wheel after replacing repair kit, unit tested good, I did find the vent hose was crushed and needs replacing"
Near , TX 76513
Cliff
Job Details: 06/13/2019
MICROWAVE KITCHENAID KOCE500ESS06 Arrived on site to diagnose a microwave with a turntable that is not operating. Tested unit and found option for turntable off in settings menu. Advise homeowner on options in settings that are not fully described in owners manual. All is working properly at this time and no other repairs are needed.
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrive on site for the unit is not freezing or cooling. Tested the unit and found the evaporator is making a gurgling noise and there is no frost pattern. Found the unit will need a new compressor, evaporator, UV dryer, and the (2) access valve. Will need three hours to complete the repair. The unit is located in the garage. Will need three hours to complete the repair.; ordrng 1 CNOTE (3HRS) and 2 TJ90SF8404 (ACCESS VALVE)s and 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 2 WPW10143759 (dryer UV)s"
Near Belton, TX 76513
Arthur B.
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived onsite for customer complaint of top mount refrigerator not cooling both section. Removed unit cover, found dye all over floor pan. Also found pin hole leak on condenser connection weld. Evacuated unit and removed compressor. Installed new compressor and dye drier. Vacuumed unit down to -25psi. Charged unit with 4.25oz of R134a refrigerant. Observed frost pattern. Good frost pattern forming. No leaks found at welds. No other issues found. No water connected to unit at time of service."
Near Austin, TX 78745
Ron
Job Details: 06/13/2019
DRYER MAYTAG MEDC465HW0 Arrived onsite for door not sitting straight after reversal. Performed adjustments by slightly twisting the door to get the door sit flush.
Near Austin, TX 78738
Brandon
Job Details: 06/13/2019
REFRIGERATOR KITCHENAID KBSN608ESS01 "Arrived on site for customer complaint of unit being warmer then usual in fresh food section, found multiple issues, found UI not responding to diagnostic mode and not being able to reset over temp alarm, also found ice build up at air baffle indicating air baffle not opening properly. Ordering control and air baffle. ; ordrng 1 2221296 (air baffle assy) and 1 W10798007 (contrl-box)"
Near Temple, TX 76502
Al
Job Details: 06/13/2019
DRYER WHIRLPOOL WED4950HW0 Arrived to install previously ordered part.Removed and replaced the timer. Reassembled the unit and and set the timer for 20 minutes. Unit now works as designed.NO LINT OBSERVED AT THE TIME OF SERVICE.JOB COMPLETE
Near Austin, TX 78739
Leonardo
Job Details: 06/13/2019
RANGE WHIRLPOOL WVU37UC6FS0 Arrived on site to replaced capacitor and control board and Lights. Replaced all parts test unit and unit test good lights are working job complete
Near Austin, TX 78759
Scott
Job Details: 06/13/2019
WASHER WHIRLPOOL WTW4950HW0 Arrived on site for no cold water . Found water lines reversed . Switched hoses to correct valve . No water leaks detected at time of service. Job complete .