Near Austin, TX 78717
Tyler B.
Job Details: 12/06/2018
COOKTOP KITCHENAID KGCU462VSS02 Arrived on site for side trim not sitting flush. Was able to lift unit and correct. Recommend the builder install a 1/4" thick 8" wide board for platform . No gas leaks on site
Near Austin, TX 78756
Joseph C.
Job Details: 12/06/2018
OVEN WHIRLPOOL GS395LEGQ3 "Arrived on site for “oven not heating” complaint. Inspected unit and found ignitor to be faulty. Wrong engineering code was given, so wrong part was sent. Office will need to get authorization for part. No leaks detected, at time of service. Office to set return schedule. ; ordrng 1 WP3186491 (igntr-oven)"
Near Leander, TX 78641
James
Job Details: 12/06/2018
WASHER MAYTAG MVWX655DW1 Arrived on site and tested operation. Found unit operating normal when empty and has no faults in memory. Customer stated the unit sounds bogged down with a load in it more so than it used to. Inspected drive system and found the capacitor has puffed indicating failure. Installed new capacitor and calibrated unit. Unit operating properly and all functions test good job complete
Near Leander, TX 78641
James
Job Details: 12/06/2018
DRYER AMANA NED4655EW1 Arrived on site and tested operation. Found belt and rollers in good shape. Inspected blower housing and found to be clean. Inspected element and found it has failed. Installed new element and tested operation. Unit working properly. Job complete
Near Leander, TX 78641
James
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site and tested unit. Found fresh food lights flickering and freezer light out. Removed freezer light module and installed new. Checked fresh food lights and they are no longer flickering. All lights test good. Job complete
Near Leander, TX 78641
James
Job Details: 12/06/2018
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site and tested operation. Found not function from oven. Removed oven and found the unit has not been wired in. Wired unit and tested operation. Found unit heating properly. Job complete
Near Georgetown, TX 78628
James
Job Details: 12/06/2018
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site and installed new control and console. Tested for proper operation and found new ui giving constant network connection error. Called tech line and spoke to Tebor #7723618516. Per Tebor the ui and main control cannot be replaced at the same time. I had to reinstall old ui and control to reset and cycle power. Then only install ui to repair. Performed reset and only installed new ui. Unit now working properly. Job complete
Near Marble Falls, TX 78654
Thomas L.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRT138FZDB00 Arrived on site for no cool condition. Found compressor scalding hot but removing no heat from unit. Replaced compressor and unit is now starting to cool properly all water connections are dry.
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/06/2018
COOKTOP WHIRLPOOL WCE97US0HS00 "Arrived on site for customer complaint of cooktop coming on by itself after power outage. I unplugged unit and plugged unit back in, could not duplicate issue. Called techline, they recommended replacing UI. Also found markings on cooktop that seemed to be defects under the glass. Ordering cooktop and UI. SR# 7723613626; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11259506 (COOKTOP) and 1 W11260258 (UI CONTROL)"
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 12/06/2018
DRYER WHIRLPOOL WED8500DC3 "Arrived on site for no end of cycle signal. Found that the button for end beep button was not releasing. Unjammed . Tested. Now works properly. Vdryer venting is clean,"
Near Round Rock, TX 78664
Wesley
Job Details: 12/06/2018
MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site and found unit operating with convection coil vibrating. Ordering new coil element to repair. ; ordrng 1 2HOURS and 1 W10546519 (element)
Near Austin, TX 78731
Luis
Job Details: 12/06/2018
WINE COOLER WHIRLPOOL WUB50X24HZ00 Arrived on site for door light issues. Adjusted bottom hinge and cover tested unit unit working as g as designed.
Near Austin, TX 78731
Luis
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for no water issue. Per customer unit will work then stop. Tested water dispenser no water,test measure fill same issue,removed filter and reinstalled same issue. Ran diagnostics test 96 water valve energized and dispensing water tested water dispenser unit working. Called tech support,per tech support strong water pressure to unit which will cause solenoid not to open. Found corrosion on water source valve,during lower pressure found water leaking from valve. Instructed customer water shut off needs to be replaced to lower water pressure and prevent leaking from shut off valve."
Near Austin, TX 78734
Paul
Job Details: 12/06/2018
VENTHOOD KITCHENAID KXD4630YSS5 "Arrived onsite for the venthood not moving up or down. Mr stated and showed me the unit goes up and down, it just sticks when going up. I found a weak motor. Ordering W11187731 MOTOR. RS for Wed 12/12.; ordrng 1 W11187731 (MOTOR)"
Near Austin, TX 78734
Paul
Job Details: 12/06/2018
WASHER KENMORE 110.278416 Arrived onsite for the washer that leaked water everywhere. I found where a rat had eaten a hole thru the drain line. ordrng 1 WPW10096921 (HOSE)
Near Austin, TX 78705
Luis
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site for no ice. Diagnosed frozen water line in door. Defrosted water line,ran icemaker harvest ice dumped into bin,ran fill test water filled icemaker unit working as designed."
Near Austin, TX 78739
Kevin
Job Details: 12/06/2018
COMPACTOR WHIRLPOOL TU950QPXS2 "Arrived on site and inspected compactor and sound left side of container has broken loose and is dragging against the interior wall when it opens and closes, will need to bring back a new container to correct the issue; ordrng 1 WPW10451276 (container)"
Near Austin, TX 78732
Cliff
Job Details: 12/06/2018
RANGE WHIRLPOOL KOST100ESS00 Arrived on site to diagnose an oven with incorrect temperatures. Tested unit and found oven cooking 20° too low. Reset calibration settings to compensate for temperature upset. Tested unit and found all is working properly at this time.Svc/Lbr
Near Austin, TX 78734
Cliff
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to diagnose a refrigerator with a damaged power cord. Tested unit and found ground prong on power cord was broken. Replaced power cord and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78734
Cliff
Job Details: 12/06/2018
WASHER WHIRLPOOL KDFE104DSS5 Gate cod 0104. Arrived on site to diagnose a dishwasher with a dispenser that will not close. Replaced dispenser due to broken dispenser door. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Wimberley, TX 78676
Robert
Job Details: 12/06/2018
MICROWAVE WHIRLPOOL WOC95EC0AS04 Arrived on job to replace bulb and door hinges. Replaced light. Found door separating correct that issue and now operation to start good.
Near Leander, TX 78641
James
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived on site to install new door. Found new door has liner separating from the door and fabric sticking out of the gap. I will have to reorder the door to complete repair; ordrng 1 W10746794 (dor-fmd)
Near , TX 78640
Robert
Job Details: 12/06/2018
WASHER MAYTAG MVWB765FW2 Arrived on job for complaints of rust on drawer. Confirmed the rust on drawer also found small crack in drawer allowing it to leak a small amount. Replaced drawer and test
Near Buda, TX 78610
Robert
Job Details: 12/06/2018
DRYER MAYTAG MEDX655DW1 Arrived on job for complaints of not drying found open fuse. Replaced fuse and test. Instructed customer of vent not venting good not full blockage should be cleaned.
Near Temple, TX 76504
Al
Job Details: 12/06/2018
WASHER ROPER RTW4516FW2 "Arrived to inspect unit washer making loud noises. I ran the unit through service test mode and got an over suds error code. the washer was not balanced properly, so I also balanced it. I also calibrated the machine. I zip tied the drain hose that was hitting against the counter causing the tapping noise and snapped a photo in SD.No parts used.JOB COMPLETE"
Near Austin, TX 78744
Leonardo
Job Details: 12/06/2018
RANGE WHIRLPOOL WFE530C0EW1 Arrived on site to test unit for light staying on. Test unit and found bad switch opened switch and found switch to be used. Ordering new switch 3149360. Rescheduled for Tuesday 12/11 customer requesting morning appointment. ; ordrng 1 3149360 (SWITCH )
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Replaced clip, rivet, and roller and roller cab. All functions tested OK. Instructed customer back right corner of floor is not level creating issues leveling unit. They will need to get a piece of plywood in order to to level unit correctly. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Replaced clip, rivet, and roller and roller cab. All functions tested OK. Instructed customer back right corner of floor is not level creating issues leveling unit. They will need to get a piece of plywood in order to to level unit correctly. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Replaced clip, rivet, and roller and roller cab. All functions tested OK. Instructed customer back right corner of floor is not level creating issues leveling unit. They will need to get a piece of plywood in order to to level unit correctly. No leaks present. Job complete"
Near Manor, TX 78653
Joseph C.
Job Details: 12/06/2018
MICROWAVE WHIRLPOOL WMH76719CS2 Arrived on site for “microwave will not come on” complaint. Inspected unit and found connection had come off cavity sensor. Reconnected sensor. Tested unit. Unit is performing as designed.
Near Hays, TX 78610
Robert
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDF330PAHB0 Arrived on job for complaints of film on diswasher . Test water and found it is hard. Adjust rinse aid to compensate. No leaks detected at time of service
Near Austin, TX 78717
Tyler B.
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for unit missing wheels. Found bottom missing a wheel and rest dry almost cracking. And 1 missing up top and rest cracking. R&R all wheels and tested good. Unit is missing a stop. Will need to complete repair. No leaks on site ; ordrng 1 WPW10082861 (stop)
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Called customer and he said he canceled appointment
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Called customer and he said he canceled appointment
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Called customer and he said he canceled appointment
Near Austin, TX 78717
Tyler B.
Job Details: 12/06/2018
MICROWAVE GE JVM6175DK1BB "Arrived on site for unit that arched to chassis. Found failed door switch causing trans/mag to run causing unit to arch out and crack turntable. Unit will need new cap, diode, mag, trans. Door switches, glass table, rollers and CNOTE part find white touch up paint. Customer is not confident in having repair done and will be contacting supplier to switch out unit. As customer is concerned unit will arch out again. Customer will call back to let us know ; ordrng 1 WB06X10818 (guide roller tt) and 2 WB24X829 (switch,door sense)s and 1 WB24X830 (sw-monitor) and 1 WB49X10224 (tray cooking)"
Near Round Rock, TX 78681
Tyler B.
Job Details: 12/06/2018
WASHER WHIRLPOOL LSL9244EQ0 Arrived on site for door switch replacement. R&R switch and tests good. No leaks on site Switch
Near Marble Falls, TX 78654
Thomas L.
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to install previously ordered parts. Installed control but motor will not run. Found new control has a defective F600 fuse. Will need to reorder the control.; ordrng 1 W11131683 (CONTROL)
Near Austin, TX 78703
Scott
Job Details: 12/06/2018
DRYER KENMORE 417.931423 "Arrived on site for dryer not tumbling . Found belt broken . Replaced belt. Cleaned lint and other components look good at time of service . Job complete . One year warranty on parts and labor ."
Near Austin, TX 78717
Tyler B.
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL JDTSS246GS0 Arrived on site for door scraping side. Unit was un level. Leveled unit and installed brackets. Tests good. No leaks on site
Near Austin, TX 78746
Leonardo
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDF550SAAS Arrived on site to replace board and over lay. Replaced both parts test unit and unit test good job complete no leaks present at this time
Near Austin, TX 78746
Leonardo
Job Details: 12/06/2018
OVEN KITCHENAID KEMS309BSS00 Arrived on site to replaced board. Replaced board test unit and u it getting to 400 first try. Job complete
Near Austin, TX 78735
Leonardo
Job Details: 12/06/2018
MICROWAVE KITCHENAID KMHC319ESS4 Arrived on site to test unit for not heating correctly. Put water to heat for a minute and water went from67 degrees to 110. Unit working correctly could not duplicate problem at this time. No error codes on unit.
Near Austin, TX 78739
Leonardo
Job Details: 12/06/2018
DISHWASHER JENN-AIR JDB4000AWS Arrived on site to test unit for no power. Test unit and found light switch to unit turned off. Turned switch on and unit gettin power no leaks present at this time.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 12/06/2018
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for no operation. Found power to unit but unit will not power up. Found power to filter but not through filter. Fuse is good. ; ordrng 1 W10422269 (filter)
Near Round Rock, TX 78681
Tyler B.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL ED25RFXFW01 Arrived on sote for water despensing line cracked. R&R line and tests good no leaks on site
Near Austin, TX 78754
Scott
Job Details: 12/06/2018
MICROWAVE WHIRLPOOL WMH32519CB1 "Arrived on site for not heating microwave . Tested and found mag had failed . Replaced mag ,cap,diode . Tested MW and unit is now heating to manufacturer standard . Job complete ."
Near Round Rock, TX 78665
Tyler B.
Job Details: 12/06/2018
WASHER SAMSUNG WF42H5000AW/A2 Arrived on sote for valve replacement. R&R valve and tests good. Much better flow. No leaks on site
Near The Hills, TX 78738
Brandon
Job Details: 12/06/2018
DISHWASHER JENN-AIR KDTE254ESS1 "Arrived on site for customer complaint of unit not draining or washing, found drain pump clogged with broken glass, I removed the glass, unit tested good. Instructed customer to to clean with dishwasher magic due to excessive hard water build up."
Near Austin, TX 78738
Brandon
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL MFI2570FEZ03 "Arrived on site for customer complaint of filter not unscrewing from housing. I unscrewed filter, unit tested good."
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL GD5NVAXWA00 Arrived on site for no ice condition. Emitter and receiver have failed causing the icemaker not to cycle. Also the water will not dispense when using the paddle. The switching in the paddle has failed and the paddle will need to be replaced.; ordrng 1 2305247MG (PAD)
Near Austin, TX 78717
Lou
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I placed the unit in diagnostics and tested with no error codes. The unit operated as designed with no error codes at the end of testing. The drain pump operated as designed and the element heated as designed as I tested it by shaking the upper rack and water fell on it causing it to sizzle. When I shook the rack I found that the front left tub wheel and mount assembly was loose so I tightened it. I made recommendations to the customer for use and care of the unit and types of detergents and rinse aids to use. No water leaks observed during service, job completed"
Near Wimberley, TX 78676
Robert
Job Details: 12/06/2018
WASHER GE GTWN4250DWS Arrived on job for complaints of leaks in tub and scraping noise. Found valve failed and is dripping in tub replaced valve no additional leaks. Shaft assembly making scraping noise will need to order ; ordrng 1 WH38X10019 (shaft and tube asm)
Near Austin, TX 78736
Brandon
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for customer complaint of no ice production, called tech line and went through diagnostic testing, as before everything passed. Found same E5 error code in test 56, I reset control board, unit tested good."
Near Austin, TX 78717
Lou
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to install previously diagnosed and ordered parts. I remove and replaced the cabinet seal due to the original being damaged when screwing in the mounting screws. Tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Robert
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDTA50SAHB0 Arrived on job for complaints of not washing. Found 120v to motor not working. ; ordrng 1 W11087376 (pump&motor)
Near Temple, TX 76501
Al
Job Details: 12/06/2018
OVEN GE JKP55SP4SS Arrived to inspect issues with push buttons. I removed and adjusted the control panel and reinstalled it. Corrected issues.No Parts UsedJOB Complete
Near Georgetown, TX 78628
James
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL DU850DWGX1 Arrived on site and installed new gasket. Tested for proper seal and leaks. Found not leaks at time of service and unit working properly. Job complete
Near Round Rock, TX 78665
Wesley
Job Details: 12/06/2018
MICROWAVE WHIRLPOOL WMH73521CS6 Arrived on site and installed unit switches and interlocks for open door error. All checks good. Unit is now operating as designed.
Near Temple, TX 76504
Al
Job Details: 12/06/2018
OVEN WHIRLPOOL WFES540HOES Arrived to inspect range handle broken. Confirmed the complaint and discovered the trim NOT the handle was damaged. I removed and replaced the trim and unit was complete. JOB COMPLETE.Parts used- TRIM
Near Temple, TX 76502
Al
Job Details: 12/06/2018
WASHER MAYTAG MVWX655DW1 "Arrived to inspect washer leaking. I put the unit in service test mode and did not see any leaks. I raised the unit and also did not see any leaks after starting the unit. While checking the fill hoses, I observed a water stain mark where the cold fill hose meets the washer inlets. The cold hose connection was loose. I tightened all connections and applied a zip tie to the drain hose and cold water valve. NO PARTS USED JOB COMPLETE"
Near Killeen, TX 76542
Steve C.
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL KDFE204EBL1 Arrive on site for the unit is not heating after repair.Tested the unit in diagnostics and received error code 7–1 heater disabled. Found the heater is turning on and allow the diagnostics to clear. Unit is working properly and all water connections were dry at the time of service.
Near Taylor, TX 76574
Jerry C.
Job Details: 12/06/2018
MICROWAVE WHIRLPOOL WMH32519HZ2 "WMH32519HZ2 Arrived to inspect loss of UI. The unit would intermittently loose UI, but the buttons reacted to presses. The intermittent UI could only be corrected by cycling power to the unit completely off and then back on. I removed and replaced the UI and main control and tested. Operational test good."
Near Taylor, TX 76574
Jerry C.
Job Details: 12/06/2018
WASHER MAYTAG MVWC350AW1 "MVWC350AW1 Arrived to instal parts. I removed and replaced the agitator drive dog kit and tested. The unit operated as designed, no leaks observed during service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 12/06/2018
RANGE WHIRLPOOL WFE515S0EB1 Arrived on site or control panel moving in and out when it is pushed too so make a selection. Found that the left front leg was not mating properly with the left front frame. Was able to correct situation and unit now works smoothly.
Near Temple, TX 76502
Al
Job Details: 12/06/2018
DISHWASHER GE GSD3230F00WW Arrived to install previously ordered parts. I removed and replaced the lower spray arm. Tested the unit and the spray arms never came on. I removed and noticed the inlet valve I ordered was broken. I reassembled the unit and tested it again with my iPhone recording the wash cycle. I confirmed the unit now works as designed. All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78739
Luis
Job Details: 12/06/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling issue. At time of visit unit cooling correctly. Per customer unit loss cool and did not power fans or compressor,then unit started working again. Tested ui unit would not power on diagnosed faulty controls,removed main control and ui installed new main control and front ui control powered unit on unit powered on and cooling. Repair covered under AUTHO KHQ1I00EPL1"
Near Austin, TX 78704
Luis
Job Details: 12/06/2018
REFRIGERATOR KITCHENAID KRSC500ESS00 Arrived on site for not dispensing ice. Tested ice dispenser motor running not dispensing ice. Removed coupling found tension spring not making good contact inside of shaft adjusted shaft and spring reassembled coupling installed ice bucket tested ice dispenser unit working as designed
Near Austin, TX 78749
Luis
Job Details: 12/06/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for unit not dispensing ice. Tested ice dispenser,dispenser motor seized. Diagnosed failed auger motor. Removed failed motor installed new auger motor tested ice dispenser unit working as designed. used 1 W10822606 (MOTOR) from stock"
Near Austin, TX 78736
Luis
Job Details: 12/06/2018
WINE COOLER KITCHENAID KUWS24RSBS24 Arrived on site for no cool. Removed evaporator cover found us dye on inlet to evaporator called tech support due to evaporator being a non-serviceable part. Info being sent to product review team file #7723617807
Near Austin, TX 78748
Leonardo
Job Details: 12/06/2018
MICROWAVE WHIRLPOOL WMH31017HS Arrived on site to test unit for fan making noise. Test unit and can head noise coming from fan. Pulled u it down and found tape from vent cover hitting fan. Removed tape test unit and unit test good job complete.
Near Georgetown, TX 78626
Steve C.
Job Details: 12/06/2018
WASHER WHIRLPOOL WTW7300DW0 "Arrived on site for the unit is not working properly. Customer advised the unit will make loud clanking noise and nothing will happen. Tess of the unit and found oil leaking from the gear case. Also found the splines on the clutch are defective All water connections were dry at the time of service. Customer only paid for the service fee."
Near Georgetown, TX 78628
Jonathan
Job Details: 12/06/2018
OVEN WHIRLPOOL WFE320M0ES1 "Arrived on site for range making popping noise in bake mode. Inspected bake element and found to position correctly on bracket support. Removed bake element and adjusted bracket support. Reinstalled element and performed diagnostics. Activated bake mode and set temperature to 350°. Tested amp draw to element, fond within range. Inspected wire harness. All tested good."
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/06/2018
OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site. Checked for display issues. Found error code F5 E4 for lower latch issues. Will need latch assembly and upper gasket to Repair unit.. Rescheduled for 12/11/18; ordrng 1 W10282960 (gasket-ovn)
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/06/2018
OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site. Checked for display issues. Found error code F5 E4 for lower latch issues. Will need latch assembly and upper gasket to Repair unit.. Rescheduled for 12/11/18; ordrng 1 W10282960 (gasket-ovn)
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/06/2018
OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site. Checked for display issues. Found error code F5 E4 for lower latch issues. Will need latch assembly and upper gasket to Repair unit.. Rescheduled for 12/11/18; ordrng 1 W10282960 (gasket-ovn)
Near Austin, TX 78734
Cliff
Job Details: 12/06/2018
COOKTOP JENN-AIR JCD8130ADS Arrived on site to diagnose a cooktop that is not moving air properly. Found external vent screen blocked with texturing from outside of home causing restriction on air vent. Homeowner will need to have venting opened up to allow more airflow from cooktop. No repairs can be done by appliance express to correct this issue. Only service fee do today as no repairs could be done.
Near Georgetown, TX 78626
James
Job Details: 12/06/2018
COOKTOP WHIRLPOOL KGCU467VSS02 Arrived on site and tested operation. Found flames on all burners except for power burners too high. Adjusted flames and tested. Unit working properly. Job complete
Near Austin, TX 78746
Kevin
Job Details: 12/06/2018
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived on site and found no power showing on refrigerator, cold fridge raider out of alcove and found plug is not all the way into the outlet. After correcting refrigerator is running properly. Collected service fee, no water leaks from connections at time of service job complete"
Near Killeen, TX 76542
Steve C.
Job Details: 12/06/2018
DRYER MAYTAG MEDB855DC3 "Arrived on site for the unit is not turning on. Tested the unit and found there is 248 V. Remove the control panel and found there is a short. Found the unit will need a new thermal fuse, control panel and control. Found vent hose is kinked and cause moisture buildup. The unit is not connected to any water lines. On next visit will need to shorten the vent hose.; ordrng 1 W10833000 (cntrl-elec) and 1 W10849061 (panel-cntl) and 1 W10909685 (fuse-thrml)"
Near Austin, TX 78744
Kevin
Job Details: 12/06/2018
DRYER WHIRLPOOL WED5000DW2 "I’ve done site and found no operation from dryer, found that heating element has grounded out, and cut off and fuse have failed along with it. After replacing all three dryer is now operating properly. Job complete"
Near Austin, TX 78738
Brandon
Job Details: 12/06/2018
COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site for customer complaint of unit having orange flames, found unit needs conversion kit, ordering kit. ; ordrng 1 W10676662 (spud-orfce)"
Near Austin, TX 78717
Lou
Job Details: 12/06/2018
MICROWAVE WHIRLPOOL GT4175SPS0 "arrived on site to inspect microwave not heating. Upon further inspection, using s cup of water, I tested the unit and found that it does not heat and the turntable motor is not turning. I pulled the unit from the wall and pulled the turntable motor and using my multimeter I checked for ohms and the motor showed to be open. I also found that the inner door is badly rusted and needs to be replaced. I am ordering the capacitor, diode, turntable motor and door. I will return with the magnetron. The door is no longer available so the office will need to contact customers warranty provider and see about finding a door. Also ordered a CNOTE-AUTHORIZATION. Office to schedule return service. Ticket is showing a cap and diode as parts prescreened for today, but I only arrived with a magnetron. Cap and diode were not on my shelf.; ordrng 1 8205502 (door assy (blk)) and 1 CNOTE (AUTHORIZATION ) and 1 WP8184813 (capactr-mg) and 1 WP8205489 (wire-vltge) and 1 WPW1015
Near Taylor, TX 76574
Jerry C.
Job Details: 12/06/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "KRMF706ESS01 Arrived to inspect water dripping from ice maker. Ice within the ice bin was hollow and wet and there was some sign of refreezing at the bottom of the bin. found the unit would only maintain 12 degrees within the fc and 42 in the rc. It was running upon arrival and the condenser was not nearly as warm as expected. Test mode 5 caused the condenser to warm slightly, but not as much as expected. Test mode 4 had similar condenser warming as 5 and frost patterns were not as good as expected. I suspect the compressor is weakening and unable to pump refrigerant as it should, lowering cooling capacity and causing the ice issue. The customer said the ice appearance and dripping has progressively gotten worse. Office to order compressor, dye drier, service port and both evaporators, in case they are needed. Please allow two hours for sealed system service. No leaks observed during service. ; ordrng 1 CNOTES (2 HOURS SEALED SYSTEM SERVICE) and 1
Near Austin, TX 78739
Leonardo
Job Details: 12/06/2018
OVEN GE JKP27WOT1WW Arrived on site to remove board to send to rebuild. Removed board an took picture of wire connections. Office to reschedule ; saved tckt
Near Austin, TX 78749
Kevin
Job Details: 12/04/2018
MICROWAVE WHIRLPOOL KOCE500EBS06 "Arrived on site and replaced last door, door will not close properly and is sitting level. Job complete."
Near New Braunfels, TX 78130
Robert
Job Details: 12/04/2018
WASHER AMANA NFW7600XW00 Arrived on job for complaints of not spinning. Found shorted motor control. ; ordrng 1 WP8183196 (cntrl-elec)
Near Round Rock, TX 78681
Jonathan
Job Details: 12/04/2018
WASHER MAYTAG MVWB765FW1 "Arrived on site for washer not starting cycle. Found unit would power on but start Performed diagnostics mode and checked fault code history. Found error code F5-E1 lid switch fault/ lid open and F2-E1 UI stuck key. Performed encoder test and all key responded. Performed manual test mode all test responded. When in normal run mode found washer would start then go to pause mode and cycle selection would not change. Performed test mode again and found door not latch not responding. Removed failed latch and tested. Found all tested good in test mode and tested in normal run mode and cycle selection would not respond. Found control at fault. Removed control and installed new. Tested operation in test mode and normal run mode. All tested good, no water leaks present."
Near New Braunfels, TX 78130
Robert
Job Details: 12/04/2018
WASHER WHIRLPOOL CAE2745FQ0 Arrived on job for complaints of not spinning. Harness damaged not sending power to motor. Part on order office to schedule upon arrival of part. ; saved tckt
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/04/2018
MICROWAVE WHIRLPOOL WMH32519FW0 "Arrived on site. Replaced transformer, mag, diode and capacitor. Ran microwave, all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/04/2018
MICROWAVE WHIRLPOOL WMH32519FW0 "Arrived on site. Replaced transformer, mag, diode and capacitor. Ran microwave, all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/04/2018
MICROWAVE WHIRLPOOL WMH32519FW0 "Arrived on site. Replaced transformer, mag, diode and capacitor. Ran microwave, all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site. Found plugged up drier not allowing refrigerant to flow through evaporator. Replaced filter drier, vacuumed and charged to 3.7 ounces. All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site. Found plugged up drier not allowing refrigerant to flow through evaporator. Replaced filter drier, vacuumed and charged to 3.7 ounces. All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site. Found plugged up drier not allowing refrigerant to flow through evaporator. Replaced filter drier, vacuumed and charged to 3.7 ounces. All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/04/2018
DISHWASHER WHIRLPOOL WDT790SAYM1 "Arrived on site. Check for hinge issues. Add on. Found hinges bad not allowing door to open correctly.
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/04/2018
DISHWASHER WHIRLPOOL WDT790SAYM1 "Arrived on site. Check for hinge issues. Add on. Found hinges bad not allowing door to open correctly.
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/04/2018
DISHWASHER WHIRLPOOL WDT790SAYM1 "Arrived on site. Check for hinge issues. Add on. Found hinges bad not allowing door to open correctly.
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/04/2018
MICROWAVE JENN-AIR JMC2430DS00 "Right on site. Replace console assembly and cycled microwave, all functions tested OK. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/04/2018
MICROWAVE JENN-AIR JMC2430DS00 "Right on site. Replace console assembly and cycled microwave, all functions tested OK. Job complete"