Arrived on site to install previously diagnosed parts. I installed the LED modules and UI. The unit is working as designed at the time of service. No fee collected due to previous PL concession. Call complete.

Arrived on site for a dryer making a loud noise. I gained access to the inside of the unit and found the blower wheel housing rubbing up against the bottom of the unit and the motor bracket. I made a slight adjustment and the unit is now as designed.

Arrived on site for a cooktop with the back right burner not working. Upon further inspection I found the orifice completely clogged. I cleared the blockage and it began working as designed

Arrived on site to test unit for all burner sparking when trying to ignite a burner. Test unit and found normal operation of unit for all igniters to spark when trying to turn on a burner. All igniters will spark due to only having one spark module. Job complete.

Arrived on signs to replace heating element per specialnproject. Replaced element test unit and unit test good job complete.

Arrived on site to test unit for front of glass hot. Test unit and found normal operation of heat when oven is on glass will get hot job complete.

"Arrived on site for unit not defrosting. Replaced main control,ui control,harness and thermistor powered unit on tested ui and control operation good."

"Arrived on site. Diagnosed a defective compressor,replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

"#4101Arrived on site for unit no cooling in freezer section. Ran diagnostics no air flow from fan and loud noise,removed door and drawers found evaporator heavily incased in ice,ran defrost and heater powered on,power cycled unit from ui found unit shutting itself on and off diagnosed a defective main control. Replaced main control advised customer to defrost unit for 24hrs."

"Arrived on site for door seal issues. Found middle divider not flush with cabinet causing fresh food door not to seal correctly,adjusted middle divider added sealer between gaps checked door seal good."

"Arrived on site to inspect refrigerator ice melting. Upon further inspection, I opened the RC doors and found moisture built up at the top near the door opening. I found the ice sweating as well. I placed my flashlight inside on the top shelf and closed the doors and found the left RC door gasket is gapped at the top right corner above the mullion (photo). This gap is allowing warm air inside the RC section and creating the moisture and ice to sweat. I leveled the unit and using my heat gun, I warmed up the gasket and shaped it and closed the doors to test. The door is sealing properly. I raised the right RC door to be level with the left door. I recommended that the customer leave the left RC door closed for approximately 4-5 hours or even into the evening to allow the gasket to shape to the chassis and continue to seal. I inspected the deli control and verified no water had entered into the reservoir from the ice melting and the water leaking through the ice door. No water leaks observed during service, job completed."

Arrived on site for refrigerator making ice but cubes were clumping together in bin and unit appeared to be leaking water when filling ice maker. Upon arrival confirmed issue. After further testing I found vAlve and ice maker functioning as designed. Found entire freezer/fridge asm. Not lvl causing water to fill in at an angle into the ice maker. Informed customer of findings and they already have a speacilist crew coining to resolve the units misalignment in cabinet. Unit is functioning as designed call complete

Arrived on site for ice machine needing previously diagnosed valve and drain res motor. Upon arrival installed both parts. Reassembled and tested unit. Found unit could harvest and make ice as designed. Informed customer to un clean cycle on unit before use. Call complete

Arrived on site for refrigerator with hole in bucket. Upon arrival confirmed issue. Found ice built up in bucket that had expanded and cracked the bucket. Found no failures in ice door separator. Found ice maker and valve functioning as designed with no leaks. Replaced bucket. Unit functioning as designed call complete.

Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer showed me a picture of a defrost issue that was happening in his freezer section. Ran the unit through diagnostics and found the defrost sensor open. Removed the freezer cover and checked resistance through the defrost thermostat. Found it closed. Went ahead and replace the evaporator fan assembly with the defrost thermistor as well as the control and defrost of the unit manually. Advise the customer to give the unit 24 hours to cool. Call complete.

"Arrived on site for a refrigerator that is not dispensing ice. Inspected unit and worked area. Confirm the customers complaint and found the impeller stripped on the motor. Found the motor shaft also damaged. Replaced divider, motor, and impeller and tested the unit. The unit began to work and operate as designed. Call complete."

Arrived on site for a washing machine that is not starting cycles. Inspected unit and work area. Customer advised that the unit would not work on anything except for the quick wash. I tested the unit on a normal regular cycle and found the unit starting and operating as designed. Tested the unit on a heavy duty bulky cycle and found the unit working as designed. Tested several other variations of cycles and found all to be working as designed. I ran the units for an auto test and the unit ran as designed. Found no stored error codes on the machine. I did advise the customer that everything appeared to be working as designed. His wife came in and advised the issue was really with the clothes not being fully spun out after the cycle completed on occasion and had mentioned that it doesnt do it very often but I wanted to know if there was an issue with the unit. I did explain to the customer that off-balance loads can cause this issue and it will not always show an error code present. Advise the customer to use the drain and spin option if that ever happens and just verify that the unit is still not going off balance as it can cause the same issue. The unit is working as designed. Call complete.

Arrived on site for refrigerator not making ice. Upon arrival confirmed issue. Upon further testing I found ice maker working and all wiring under door intact and functioning. Found inlet valve leaking water slowly over time into fill tube and had frozen over blocking ice maker from filling. Replaced valve and cleared ice. Found unit could fill and function as designed with no leaks. Call complete

"Arrived on site for a washing machine that is jumping around an estimated time and is going back-and-forth in between portions of the wash cycle. Inspected unit and work area. The customer had written down estimated times shown route to wash locals and advised that one of them went back-and-forth between the rent cycle and spend cycle several times before actually finishing. Ran the unit through diagnostics and found an F0 E5 (off balance load detected) error code. I ran the unit for an auto test in the unit ran as designed. Rather unit through a rapid wash cycle and the customer showed me that the unit jumps up a couple minutes here and there. I called Whirlpool Techline and spoke to Travis SR# 7734489746. He advised that it is normal for this machine based on the algorithms in the control to add or subtract time based on various factors including suds, off-balance loads, or load sizes/types. He advised that the time shown on the washer is an estimated time and should not be looked at as guaranteed time. He advised that bass and all my checks, not to make any further repairs and the unit is working as designed. Call complete."

"Arrived on site for a wash machine that is still leaking from the fabric softener dispenser area. Inspected unit and work area. The customer advised that the leak is not as bad as it was before, but she is still having to clean up 2 to 3 cups of water during certain cycles. Left at the top and did confirm water residue and splattering coming from the tub ring. I called Whirlpool Techline and spoke to Travis SR# 7734490465. He advised that this is a known issue and they are currently in the process of redesigning the tub rings on these washers for this issue. He advised that this wont be made available for at least another 3-4 weeks and to give the customer the file number so she can call in in a month to check on the status of the tub rings to see if they are being distributed and start a new ticket for repair. Call complete."

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the freezer door but found the upper left-hand corner not sealing properly. Used to heat going to try and re-mold the gasket. Found the gasket was initially made contact with the liner call word Not to separate within a minute and create a gap of an eighth of an inch up on the top left corner. Attempted to adjust the hinge to see if the door was shut properly. However, was unsuccessful in getting the door to fully close. I open the door and found the cabinet separating from the liner up on the top left corner. I called Whirlpool Techline and spoke to JR SR# 7734491349. He had me take several photos of the issue at hand and advised that he would send this product to review. Advise that world would be in contact with mirror at the customer depending on the next steps. Call complete."

Arrived on site to test unit for noise when unit drying. Test unit and found vent fan making normal noise. Showed customer fan job complete.

Arrived onsite for center burner not functioning properly. Upon arrival inspected unit. Found debris in gas ports not allow proper flow for ignition. Cleared debris. Tested unit and unit is functioning properly. Job complete

"Arrived on site for refrigerator, inspected unit and work area. Gained access to recover freon from compressor, after recovery I desolder the compressor joints and evaporator. Installed new evaporator and compressor and solder joints. I then vacuum the system out and charged it up. Unit is now cooling. No leaks observed during service. Job completed"

"Arrived on site to install previous diagnose parts. The customer stated the fridge never cooled after previous service. I gained access to the rc evaporator, I found it p,urged in but not receiving power. Indicating a failed control. I replaced both the UI and main control. I tested the rc fan and found it working. I put the unit into a forced defrost. The unit is working as designed. Job complete."

"Arrived on site to check no lights, inspected unit and work area. Tested switches and they where good but found othe one in the RC cracked so replaced it. I then checked the control connections and found a connector unplugged. Reconnected the connector and all lights are now operating properly. No leaks where observed during service. Job completed."

"Arrived on site for dishwasher, inspected unit and work area. Tested unit in diagnostics and found stored error codesF4E3 F7E1 F2E1. I then ran a test cycle and I had no motor response. I gained access to replace sump and motor. Tested unit and its now operating as designed. No leaks where observed during service. Job completed."

Arrived on site for dryer taking a long time to dry. I inspected the unit and work area. I spoke to the customer and found out it only happens on sensor dry. I inspected the sensor and found it working as designed. I replaced the control and preformed an air flow test. I found the air flow weak when the unit is on the exterior vent. I recommend the customer have vent wizard come out and clean the exterior vent.

"Arrived on site for fridge not cooling at all. I inspected the unit and work area. I found the freezer at 30 degrees when set to 0, I found no ice build up on the evaporator. I gained access to the compressor and found it turning on and off, not getting out of start up. I swapped in a new start device and monitored the unit. I found the compressor staying on and the freezer cooling, I waited 10 minuets and found the freezer dropped to 14 degrees. Customer paid in full with credit card. Job complete."

Arrived on site to install a new heating element. I verified the dishwasher falls in range of service pointer W11540964. I installed a new heating element according to the service pointer. I reinstalled the unit and tested it. It is now working as designed. Job complete.

"Enter off deanton hill dr make left building 3 #106. Arrived on site. Diagnosed a refrigerant leak in the system,replaced the evaporator and installed a uv drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked frost pattern good."

"Arrived on site for not drying load completely. Found unable to change dryness level . UI wouldnt even light up on they selection . Ran diagnostics, no error codes . Fans ,drain pump ,thermistors checked normal. Replaced control . Dryness selection is now lighting up and able to change selection . Unit is heating up now . Job complete"

Arrived on site to replace compressor from previous diagnosis. Verified compressor was needed. Replaced compressor and charged with nitrogen at 130psi. System held pressure and no signs of refrigerant leak. Vacuumed system and charged to specs. Unit now working as designed. Job complete.

Arrived on site to test unit for no power. Found outlet putting out proper voltage 120vac but worn pins preventing power cord from making contact and unit not receiving proper voltage. Advised outlet needs replaced. Ran power cord to different outlet and unit working as designed. No leaks detected. Job complete.

"Arrived onsite to replace previously diagnosed parts. Upon arrival recovered refrigerant. Replaced compressor, Uv dryer , and access valve. Pulled vacuum and held. Charged per spec and ran compressor. Compressor is running and pressures in range. Unit began cooling. Recommended customer place a bottle of water in freezer and allow to freeze once frozen for minimum 24 hrs, until should be good to load. Job complete"

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the blower assembly and tested. Unit is operating as designed. Job completed."

"Arrived on site to inspect dishwasher error codes. Upon further inspection, I placed the unit in diagnostics showing error code F8E4-float switch. Cleared the code and continued with testing. I removed e toeplate and removed the float switch reservoir and found water in the reservoir. While testing, I checked the tub and found a large amount of detergent suds inside (photo). The customer advised that when the error code came up, they opened the unit door and found a lot of suds as well. Customer advised that they have a water softener system. I attempted to clean the float switch but was unable to get all of the water out of it; therefore, I removed and replaced the switch and reassembled it to the reservoir. The unit completed testing and is operating as designed. I cleared the suds from the unit and I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service, job completed."

"Arrived on site to inspect range oven temps. Upon further inspection, the customer advised that the unit is getting too hot. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My 5 temp readings were 346, 351, 362, 351, 364 for an average temp of 354.8 degrees. I advised the customer of my findings and no mechanical repairs needed at this time. No gas leaks detected during service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the front left and right burners not igniting properly, I removed and replaced the burner heads and tested. Unit is operating as designed. Customer tested and they were satisfied. No gas leaks detected during service, job completed"

Arrived on site for a washing machine not running properly. On arrival the customer stated the unit will fill (and appears to fill to much) then it will stop and flash lights on the UI. The customer showed me a video of the lights and it was error code F8E1 for long fill. I put the unit into diagnostics mode and found stored error code F8E1. I then manually activated each component and it ran as designed. I then ran a quick wash and found the unit would fill way to high and then throw an F8E1 and stop. I gained access to the pressure tube and found it had come loose. I re-installed it and then ran through the same steps prior. I found the unit now running as designed. Call complete.

Arrived on site for a wall oven not heating properly. On arrival the customer stated they had a home inspector that found the units temps were off. I found the inspector used an infrared gun to check surface temps. I walked the customer through how this is the incorrect way to check temps for the oven. I heat the unit to 350?F then monitored the temp fluctuations and found it heating as designed. I informed the customer of my findings. I reached out to the office to collect the service fee. Call complete.

"Arrived on site for dishwasher, inspected unit and work area. Gained access to heater to replace with new and improved one. Tested unit and no leaks where observed during service. Job completed."

Arrived on site to install previous diagnose part. I gained access to the console and replaced it with new. Job complete.

"Arrived on site and replaced all parts diagnosed on previous visit. Dryer is still giving L2 error Spoke with CS, no further repair should be attempted, job complete"

"Arrived on site and sound customer called in a refrigerator not a dishwasher. Customer hears a rattling noise that is very intermittent. observe refrigerator for one hour and hurt noise but it changes as soon as refrigerator is moved forward, raising refrigerator using front feet does not remove noise. attempted to contact techline to send in videos Stayed on hold for 20 minutes and they did not answer, the Video is still available to help and diagnosis"

"Arrived on site and found airflow is showing restricted on airflow meter, Temperature is good. Removed vent hose from rear of dryer and airflow is now showing good. Recommended to homeowner that vent to the exterior be clean/cleared by a service, also recommended a dryer should not be used until this is done To prevent any damage to it, job complete"

"Arrived to inspect door closing issue. I found the door required adjustment to fully close and to actuate the door switch. After adjustment, the issue was resolved. Operational test good."

Arrived on site for ice machine making a lot of noise . Found tray not full of water and recalculation pump making a lot of noise . Replaced pump ran diagnostics and all sounds normal and getting correct amount of water in tray . No water leaks detected at time of service. Job complete

Arrived onsite to install previously diagnosed parts. Replaced bottom right door. Job complete

"Arrived on site and found currently freezer temperature is -2?, fresh food temperature is 38?. Customer experience refrigerator that warm in both sections left it unplugged For a day and refrigerator has been working properly since. On test seven changed defrost cycle to eight hour timed and replaced thermistor. Freezer may have frosted over due to a food item causing door to stay open, If issue continues prescreen Damper, high-voltage control board, user interface, evaporator harness, defrost element, and thermistors."

Arrived onsite to install previously diagnosed parts.Replaced panel. No leaks present at this time. Job complete

"Arrived onsite for Wsh will not agitate . Upon arrival ran diagnostics and there were no error codes. Test unit on manual test mode and found agitate and spin do not operate. Checked motor at control and ohmed good . Called techline for assistance. After series of test, tech recommended replacement of control. Replaced control and test unit. Unit operates as designed. Tech gave SR#734489601. No leaks present at this time. Job complete"

"Arrived on site to replace element per special project. Replaced element, unit working as designed. No leaks detected. Job complete."

"Arrived on site to test unit for not venting to exterior. Found vent motor was not redirected to vent to exterior. Adjusted vent motor, unit working as designed. Job complete."

"Arrived on site to test unit for squealing/squeaking noises. Found cam has signs of belt slipping. Found belt to be looser than normal. Also found unit excessively leaning to the right. Leveled unit and replaced cam, belt and shift actuator. Unit working as designed. No leaks detected. Job complete."

Arrived onsite for water dripping from ice maker dispenser. Upon arrival inspected unit and was hot in both boxes. Both FC and RC temp was 80 degrees. Ran diagnostics and all components and sensors passed. Found compressor would not kick on during compressor test. Found start relay just licks. Ohms compressor and is good. Replaced start device with truck stock. Test unit and compressor now operates correctly. Monitored temperature and temperature has dropped to 40s in FC. Customer will monitor for cooling fr the next several hours. No leaks present at this time. Job complete

Arrived on site replaced FZ door . Temp repair had held since last visit . Door was only needed . No water leaks detected at time of service. Job complete.

"JM: Arrived onsite to inspect washer not latching properly. I found that the door strike needed to be turned 180?. I adjusted the strike and the unit began operating as designed. Tested unit. Operational test good, no leaks observed during service. Call complete."

"MR Arrived on site to do SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. Installed new element, tested unit in diagnostics mode. Working as designed, no leaks observed during service."

"MR Arrived on site for noise issue. On inspection found back service panel was dented in touching the compressor. Fixed service panel. Set and level the unit, could not reproduce the issue after setting the unit up correctly. No water line connected to the unit. Working as designed."

MR arrived on site to install previously diagnosed parts. Removed front door glass and replaced with new unit. Reinstalled unit. No gas leaks detected during service.

"Arrived to inspect microwave door issue. I found the chassis had sustained damage at some point and has a twist/bend, causing the right upper microwave switch to not be fully depressed unless the door is pressed in at the upper right, or slammed. The lower right front leg area was bent over toward the center of the chassis and causing it to further induce twist to the chassis when mounted. Further inspection revealed the outer stainless panel to the right of the actual microwave chassis is slightly deformed, preventing the door from fully contacting the switch. I contacted MFG tech Chris, SR# 7734490868, and advised of my findings. The MFG tech said the issue is due to shipping or installation damage and due to the nature of the damaged chassis, cannot be fully repaired. I was able to square the chassis in the mount and the issue was reduced, but requires a specific press or technique to get the door to close fully and shut off the light."

"Arrived on sites and inspected refrigerator and found customers experiencing ice cubes getting stuck in the chute. Dispensed ice cube several times and there is no bridging on cubes and ice door is working properly. operation of dispenser cannot be changed or adjusted, job complete"

"Arrived onsite for oven panel not responding properly and restarting. Upon arrival inspected unit. Customer stated that intermittently, when starting a bake cycle, after selections are made the screen will go back to the main menu rather than start the bake cycle. After a few tries it will work and cycle properly. Power cycled and reset unit. Connected back to network and system auto updated. Unit is now functioning properly. If symptoms persist recommend replacing console part W11296171. Customer will monitor. Job complete"

"Arrived onsite for microwave not heating. Upon arrival inspected unit. Tested and found all other components functioning but not heating. Found failed high voltage system components. Disassembled unit and replaced magnetron, capacitor and diode. Tested unit and unit is now functioning properly. Job complete"

Arrived onsite for microwave not venting properly. Upon arrival inspected unit. Found blower fan not secured properly resulting in pore ventilation. Disassembled unit and secured fan. Tested unit and unit is now functioning properly. Job complete

Arrived on site for fridge not powering on . No voltage to switch . Checked and breaker on . Pulled unit out and found power cord not plugged in . Plugged fridge in and unit powered up. Water to hous turned off . No signs of any leaks previously . Job complete

Arrived on site to test unit for unit not drying. Test unit and found broken heating element. Replaced element test unit and unit test good job complete.

Arrived on site to test unit for unit catching on fire inside. Test unit and found fire started under the turntable glass. No melted wires or turntable motor. Just burner interior. Called safety and documented finding unit is non repairableFile#7734435999

Arrived onsite to install previously designed parts. Upon arrival I installed new pumps and tested unit and found unit operating as designed. Customer will need to purchase a new filter as theirs is clogged. Job complete.

Arrived onsite for ice machine that is not draining. Upon inspection I found that the external drain pump had failed and was not draining. I replaced the pump and tested unit and found unit operating as designed no leaks. Job complete.

Arrived onsite for ice machine that is struggling to make ice. Upon arrival I ran. Diag cycle and found that the unit was operating as designed except for that the unit would fill slow when the filter is inspected into the unit but operates normally when the filter is out. Cx was not home but I spoke with him on the phone and I told him of my findings and that the filter may be the issue and it would have to be replaced. Cx decided to purchase a filter and install it him self. Job complete.

Arrived on site to diagnose no drain dishwasher. Examined unit and found standing water. Checked disposal and found the knockout still intact. Removed knockout are verified unit draining properly. Call complete.

"Arrived on site to diagnose refrigerator that was not cooling in either compartment. On arrival found unit was running and cooling fine. Compressor felt a little warm, but unit has a full frost pattern. Customer informed me they had heard the unit clicking but not cooling, almost like compressor was locked up or a voltage issue. Checked all components and unit tested good with no verifiable failures. Customer said unit appeared to have started cooling this morning. Freezer was at 11 and dropping, RC at 40, unit was unloaded as well. Advised to add some items and monitor the unit and follow up if issue repeats. Call complete."

"Arrived on site to follow up on washer throwing F2E2 for UI not recognized. Verified error. Was able to get both UI to function and control seemed good. Replaced UI first, then control to resolve error message. Tested unit and found no further errors present. Call complete."

Arrived on site for refrigerator with water from the dispenser barely coming out. I test the unit and found a very light steam when dispensing. I removed the filter and found the flow normalized. I installed a filter provided by the customer and the unit was still working as designed. I found they had a bad filter prior installed. No leaks observed at the time of service.

Arrived on site to test unit for unit not draining. Test unit and found clogged drain hose. Cleared drain hose test unit and unit test good drain unit 3 times job complete.

"Arrived on site for a washing machine that is not making it through any spin cycle. Inspected unit and work area. Round the unit three diagnostics and found an F 51 ( motor RPS failure) error code. Checked all my connections and found all connections good. Tested resistance through the RPS sensor and the motor and found both within range. Spoke to CS and was advised to remove the basket to see if there was anything stuck underneath the basket. I was unable to remove the basket even after shaking the basket up and down at least 50 times. The basket would not break free from the driveshaft. Did not find anything underneath the basket. Hes been advised to check and spin the basket to see if it was making a grinding sound. Did find the unit making a grinding sound as the basket was spun. Advise the customer the issue would be with his bearings on his washer and because of the basket not being able to be removed, we would have to do a rebuild on the washer for repair.

"Arrived on site for refrigerator needing previously diagnosed RC cover, high-voltage control, and Bella UI. Upon arrival confirm the unit was probably defrosted and installed all three parts. Reassembled and tested unit and found all functionality fully restored and inform the customer to give it 24 hours to stabilize the temps as well as an additional four days to fill the ice bucket up.

"Arrived on site to install previous diagnose parts. I replaced all 4 burner heads, and the two front ignitors. I reassembled the unit and tested it. It is now working as designed.

2667Arrived on site. Installed water filter tested door operation good. Advised customer if issue continues to lower water pressure to unit.

"Arrived on site to test unit for not spinning properly. Found gearcase failure. Recommend replacing gearcase, cam, belt, wash plate and hub. Unable to remove wash plate. C

"Arrived onsite for washer with error code, overflow condition. Ran test and found failed pressure switch. Replaced switch and tested. Unit is now functioning properly. Job complete

"Arrived on site to inspect wall oven error codes. Upon further inspection, the customer advised that the unit went bad during a recent storm and is showing error code E3F1. I cycled the power to the unit and when I checked the unit the display showed the error code. The tech sheet reads to replace the main control with any F1 error codes. I attempted to test the unit and it failed to heat. I advised the customer that I could have the main control rebuilt but could not guarantee the rebuilt control would pair to the control panel

Arrived onsite to inspect refrigerator not dispensing ice and burning up solenoid. Tested voltage at the control to solenoid and no voltage was detected. The harness to the solenoid from the icemaker was also damaged. Both the icemaker harness and control board need to be replaced. CX has elected to order and replace parts himself. Suspicion is that the relay on the control had stuck closed causing the coil to be energized at all times and burn up.

"Arrived on site for upper rack falling down . Found upper rails rusted and welds broken . Replaced rails , unit is operating normally. No water leaks detected at time of service. Job complete"

"Arrived on site for only dispensing ice and low ice production. Found solenoid was unplugged . Reconnected harnes . Solenoid is now actuating . Ran harvest and ice maker would hang up and stop. Replaced icemaker and harvested and filled normally.. No water leaks detected at time of service. Job complete"

"Arrived on site to install a dryer cord for the customer. Upon further inspection, the customer requested to remove the 4 prong cord and install a 3 prong dryer cord, which they provided. I removed the 4 prong dryer cord and installed the 3 prong cord and tested the unit. Unit is operating as designed. No lint observed during service, job completed."

"Arrived on site to inspect dryer temps too high. Upon further inspection, the customer advised that they were drying clothes on the low setting and when they opened the unit door, it felt too hot inside and the clothing was too hot to touch. I tested the voltage at the wall and got 243V. I tested temps on the low setting and got an average temp of 143 degrees which is approximately 8 degrees out of range. I tested the unit on the high setting and the average temp was 152 degrees, which is within range. I tested the thermostat and found it within range as well. The customer advised that they had opened the unit door during the cycle when they found the clothing too hot. I explained that the element cycles on and off and possibly they had opened the door when the element was at its hottest point during the cycle as the unit is testing good. No lint observed during service, job completed."

"Arrived on site and inspected refrigerator and found power from control board is sporadic, cooling system is running but control can be heard starting and stopping. I have to replacement power is steady and refrigerator is operating normally

"Arrived on site and inspected washer and found Control panel is unresponsive attempted to enter diagnostic cycle and found saved error code F6 E2, control board and control panel will need to be replaced

"Arrived on site and inspected dryer and found it is not hitting. Removed rear panel and found heating element has failed. After replacement showed customer airflow is showing as blocked/clogged on airflow meter. Recommended that dryer not be used until vent to the exterior has been clean/cleared by the service, job complete

Arrived onsite for a MW that is not operating. Upon inspection I found that the fuse was blown. I installed new fuse and tested unit and found unit operating as designed.

"Arrived on site to diagnose dishwasher with top rack issues. Found several wheels had broken studs, causing rack to dip. Provided estimate for new adjustor kit to customer, . Replaced adjustors with updated service kit. Unit now working as designed.

"Arrived on site to follow up on dryer that was throwing F3E2 errors and stopped cycles. Per tech Line replaced the moisture harness and the sensor bars. Checked wiring going to moisture harness from the main harness and it showed good and inline with a new harness. Ran unit and found it working properly. Customer advised to make sure large sized loads that can contact sensor bars are used, and to a small sized loads that can't be accurately read. Tech Line has no further recommended repairs as all have been done one or more times. Call complete."

"Arrived on site to diagnose freezer that was not cooling at all. On arrival found compressor was not running and unit not cooling. Found all fans on, compressor did not even try and turn on. Attempted to turn defrost timer to start compressor and it still did not run. Changed overload with spare from truck stock on compressor. Unit compressor clicked and came on immediately. Call complete."

Arrived onsite for freezer side walls generating some heat. Observed concern. Found unit operating as designed. Provided customer instruct on design. All checks good.

Arrived onsite for icemaker leaking. Upon arrival ran harvest test and found water leaking from hose at water valve. The hose is not ecure. Secured the hose and test unit. Unit now fills correctly. No leaks present at this time. Job complete

"Arrived on site for refrigerator, inspected unit and work area. CX complaint was doors not leveled. I leveled unit and its now. Installed as designed. No leaks where observed during service. Job completed."

Arrived on site for a washing machine that will not lock the lid. Inspected unit and work area. The customer advised the lead does not even show that its closed even though the ladies closed. Did confirm the customers complaint and found one of the switches inside the latch stuck inside the latch assembly and would not push back out. Replaced the latch assembly and tested the unit. The unit began to work and operate as designed. Call complete.