Arrived on site for oven over heating per home inspector. Performed temperature test on bake mode at 350?. Measured first 3 cycles ( 1st 388? 2nd 336? 3rd 378? and found average temperature at 367?. Calibrated unit -15?. Spoke with customer on user care guide. All tested good.

"Arrived on site to test unit for no ice production. Found ice maker fill tube was frozen. Removed tube and verified no air leak from rear. Customer stated issue happened during the ?ice storm?. With water pressures dropped in the area during storm, valve was weeping. Verified valve is not weeping. Removed obstruction, ran diagnostics on ice maker and ice maker operated as designed. FC temps were correct upon arrival. No leaks detected at time of service.

"Arrived on site to diagnose refrigerator that gets ice in the freezer every 2-3 months. On arrival I opened the door and found a little frost on the rails, and some frozen drops on the light housing and on the rear cover. Checked door gasket and found door gasket making good contact all the way around. Ice looks like an air leak, not a defrost issue. I used silicon and sealed the liner, since I could not see any issues with the door gasket. Customer will follow up if issue persists. Call complete."

"Arrived on site to diagnose wall oven with issue maintaining temperature and issues with broil element. Examined unit and found broil element sagging, causing issues..; ordrng 1 WP9760774 (Broil element)"

Arrived onsite for oven with shattered door glass. Upon arrival I confirmed the outer glass was shattered. I will need to order the outer glass and name plate for repair. to replace the outer door glass and nameplate.. ; O-emld tckt

"Arrived on site for refrigerator not dispensing ice. Customer had ice container on hand. Inspected unit and work area. Tested dispenser operation and found auger motor activating. Removed ice bucket and found older ice had frozen up and interfering with ice container. Removed old ice and tested dispenser. Found unit dispensing. Removed old ice container and installed new at customer request. Recommend to empty ice container every 2 weeks. All tested good, no water leaks detected.

"Arrived on site to diagnose refrigerator not making ice, also has flickering lights.

"Arrived on site for refrigerator not dispensing water. Inspected unit and work area. Found correct water filter being used. Removed water filter and bypassed filter head and found failed filter head/ reservoir. Removed failed filter head and installed new. Assembled unit and tested operation and monitored for possible water leaks. All tested good, no water leaks detected."

"Arrived on site to test unit for not filling found inlet valve connection was not connected. Secured connection, tested unit, unit works good. No leaks detected. Job complete."

"Arrived on site to test unit for not starting. Found water level switch in control was constantly engaging drain pump. Replaced control to test further. Found drain pump was seized. drain pump(W10876600) and control(W11116592) will be needed.

"Arrived on site to diagnose washer throwing F51 error for RPS. Removed rotor and found driveshaft but had come off and wedged itself in the rotor. Found rotor and stater damaged and driveshaft nut deformed and sanded down.

"Arrived on site to follow up on washer that is not thoroughly cleaning. Replaced cam, belt, shifter and capacitor. Ran unit afterwards and verified unit is properly agitating and working as designed. Call complete."

Arrived onsite for washer that is stuck shut and latch wont engage. Upon inspection I found multiple stored error codes for ACU issues. I replaced the ACU and tested the unit in diagnostics. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.

"Arrived on site to diagnose dishwasher that is throwing an error. Ran unit and found errors F8E1, F8E2 for water inlet. Found unit slowly filling. Replaced inlet valve to resolve. Retested unit and found all is now working as designed. No water leaks found. Call complete."

"Arrived on site for a wall oven with a door that doesnt close properly. Upon arrival I actually found that the customer needed service on the MW.

"Arrived on site. Checked freezer door operation good,door sealing to cabinet correctly,found custom panel bowing from center informed customer she will need the panel installers to adjust panel to sit flush on door checked all door seals good."

"Arrived on site to inspect unit for not turning on, upon inspection found the fuse blown, replaced fuse and tested. The fuse blew again, tested switches with no problems. Quoted customer to repair. Customer accepted. Ordering mag cap and diode. Office to reschedule ; ordrng 1 W10859575 (MAG ) and 1 WP8184813 (CAP) and 1 WPR9800486 (DIODE ) and 1 Wp8183507 (FUSE )"

Arrived onsite and found unit needed screws only to repair loose screw problem. Replaced screws to repair. Unit is now operating as designed.

Arrived on site to diagnose a dishwasher that is not cleaning properly. Found sprayers clogged preventing them from rotating. Cleaned sprayers and all is working properly at this time and no leaks were found at time of service.

Arrived on site for CSI Range- back right burner not working. Tested back right burner and lit first click. Cap was a little off center which may have caused the igniter not to light previously. All burners igniting as designed. Bake and broil lit on first clicks too.

"Arrived on site for a washing machine leaking from underneath. Upon arrival the customer stated the unit will leak roughly 30% of the time. Particularly on heavier loads and when using extra rinse. The customer stated they typically use delicate cycle, for towels they use normal, and bulky on things like comforters and the water leak will soak up two big towels. They also stated the clothes will often come out soaking and they have to run several drain and spin cycles to ring them out. I found they are using the right amount of soap. I gained access to the bottom of the unit and could find no sign of water marks indicating where the leak may be coming from. I found the bellow in good shape and the unit does not appear to be leaking from the front. I put the unit into diagnostics mode and found stored error code F8E1 for long fill. I then ran a diagnostics cycle and it ran through as designed with no issues nor any leak. I called techline and spoke to Scott and received SR# 7730652007. He recommended replacing the dispenser and stator under service pointers W11457481 and W11481731. I replaced the stator and are ordering the dispenser assembly. I found significant rust behind the stator as well. I tested the unit and the unit is still running as designed. I filled the unit and drained it several times to eliminate a backed up drain at the wall. No leak observed at the time of service. Office to reschedule. ; ordrng 1 W11465533 (Dispenser Assy)"

"Arrived on site to diagnose dishwasher rack coming out of place, customer informed us that the wheel on the right side adjuster kept coming out of place due to it being broken, replaced both adjusters and now the unit is functioning as designed. Job complete."

Arrived on site for cooktop flames too high. We inspected the and work area. I tried to adjust the valves and found the flame not changing. I replaced the orfices out ones I had one and and readjusted the valve stems. The unit is working as designed. Job complete.

Arrived on site to diagnose a washing machine that is not completing cycles and throwing error code. Found control panel not responding properly and failed water valve assembly.

"Arrived onsite to inspect lower oven bake and broil not heating, confirmed TOD for lower oven not showing continuity, replaced TOD and now unit is operating as designed. Job completed."

Arrived on site to replace console. Replaced console test unit and unit test good job complete.

Arrived on site to install previously diagnosed parts. I unplugged the unit and installed the new gear case. I then plugged the unit back in and out it into diagnostics mode. I ran a test cycle and it ran through as designed with no more noise. I then ran a manual agitate and high spin. There was a slight screech on the ramp up. I stopped and started the high spin several times to prime the gear case. No more noise was present at the end of service. Unit is working as designed. Call complete.

"Arrived on site to diagnose noise coming from refrigerator. On arrival customer pointed out the noise sounds like its coming from the back top of the RC. Found this is the diffuser area. Tested diffuser and can hear minor clicking, but sounds average for these diffusers. Tested function and found it fully opening and closing with no evidence of failure. Advised some minor clicks are normal due to plastic gears. No repair needed. Call complete."

"Arrived on site to diagnose dryer that is making noise. Ran unit and barely heard any noise, could hear minor squeaking coming from drum

Arrived onsite to replace motor and blower. Reply parts. Tested unit. Unit tested good. No leaks at this time. Job complete

Arrived on site to install new upper freezer bin to resolve cracked bin. Installed new. Verified figment. All is working S designed. Call complete.

"Arrived on site to diagnose unit not draining properly, tested drain pump to verify it was functioning as designed when it tested okay we then checked the hose connection to the sink and made certain there wasnt a knockout still in place, after verifying there was no knockout I blew into the hose to make sure there was no blockage, no blockage found so we put it in diagnostics and ran a cycle two times to fill and drain twice to verify functionality. Unit is operating as designed. Job complete."

Arrived onsite for refrigerator leaking from ice dispenser chute. Upon inspection found ice door not closing properly. Will need ice door replaced. Office to reschedule. ; ordrng 1 W11397167 (RETAINER ) and 1 W11423781 (ICE DOOR)

"Arrived on site for a refrigerator not cooling in either section. I checked the temps and found the FC at 3?F and the RC at 55?F. I found a good frost pattern on the evap and the fan motor running as designed. I gained access to the air baffle and found it closed. I ohmd out the RC thermistor and found it at 3.5k ohms in the RC at 55?F, which is close to where it should be. I ohmd out the FC thermistor and found it at 19K which is good. I ohmd out the harness and it was good. I found the evap defrost working. I called techline and spoke to TJ and received SR# 7730649850. He said it does sound to be running as designed and that the air temp might be a little warmer due to lack of product in unit and the RC being set on lowest setting and damper being closed RC. He recommended the customer put a thermometer in a glass of water and monitor it to get a better feel. Upon further inspection when I was adjusting the damper to open position I found damper was getting jammed. I adjusted the damper on the unit to move between the open and close position properly. The unit should be working as designed now. Call complete."

"Arrived on site for a dishwasher not draining. Upon further inspection I found the tub filled with water. I tried to manually drain the tub but nothing happened. I then checked the voltage at the wall and found the proper 120V. I then checked voltage at the drain and found the proper 120V going to that as well. I put the unit into diagnostics mode and found no stored error codes. I started the test cycle and it skipped the drain and went straight to fill, even with the water already full in the tub. I then vacuumed all of the water out and gained access to the drain pump. I saw no damage to the pump or nothing obstructing it. I walked down the drain tube and found it clogged right by the disposal. No kinks were in the hose. I cleared the clog and ran a test cycle again. It still did not drain all the way, it only drained about half of the water. I watched the drain tube as it drained and I could barely see that flapper on the hose open, indicating a weak pump. I installed the new drain pump. I ran a diagnostics cycle and the unit drained better but not all of the way. I then took off the drain at the disposal and found it trickling out. I installed an new drain line at the pump and put the end into a bucket and it was now draining as designed. I found the bad solenoid not allowing proper water flow and overworked the pump. No leaks observed at the end of the service.

Arrived onsite for F1E5 error. Upon arrival tested unit and confirmed error code for inverter. Accessed component and found replacement not compatible. Verified model and last digit is incorrect. Corrected model and confirmed part was not compatible will need to order correct inverter and magnetron just in case. ; ordrng 1 W11325604 (INVERTER )

"Arrived on site to inspect unit for not heating on front two coil, upon inspection found the unit not able to be powered, checked receptacle and found the customer wired in parts. Will need porcelain wire nuts to fix issues and not melt. Ordering parts. Office to reschedule and check for autho. ; ordrng 1 AUTHO (AUTHO ) and 1 PORCELAINWIRENUTS (WIRE NUTS)"

Arrived on site to diagnose a washer that was leaking. Drain issue has already been resolved before trip today. Advised customer on high efficiency washer and water levels to be expected during use. No further repairs needed and no leaks were found at time of service.

"Arrived on site to replace orifice holder and lp kit, after replacing, unit tested good."

"Arrived on site to inspect dishwasher not operating as designed. Upon further inspection, customer advised that the unit sometimes will not turn off and continue to run. I attempted to place the unit in diagnostics and it took a few times before the unit responded. Once in diagnostics, the unit showed error code F2E1. Cleared the code and continued with testing. The unit operated mechanically, but I had to press the start button several times to get it to advance. Once the unit completed the diagnostics, I removed the outer door panel and checked the console harness and found it showing continuity. Unit is getting 124V as well. I am ordering the console and CNOTE-LSO and scheduled return service. No water leaks observed during service and recommended that the customer not use the unit until repaired for safety. ; ordrng 1 CNOTE (LSO)"

"Arrived on site and inspected refrigerator and found no ice production. Replaced Icemaker and the new one cycles immediately and filled with water. Recommend it to homeowner that first patch of ice we discarded, job complete"

"arrived on site for door seal and lights issue. Found rip on gasket flap,gasket are discontinued door would need to be replaced,checked door hinge found set screw to cam not fully installed into hinge,removed high tension spring,installed screw from cam into hinge fully,installed spring checked arm extension operation good.

Arrived on site to replace front door panel. Replaced door panel test unit and unit test good job complete.

Arrived onsite and found unit not able to drain because of plug not removed from disposal.

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the door seal and tested the unit. Unit is heating and holding heat as designed. No lint observed during service, job completed."

"Arrived on site for dryer not completing cycle. Inspected unit no work area. Performed diagnostics mode and checked fault code, no faults codes stored. Tested moisture sensor and found passed. Tested resistance on sensor at control and found correct. Performed air flow test and found good. Ran temperature test and found unit cycling temperatures correct. Called Whirlpool tech support and spoke with Bryan. He advised to adjust dryness level when using. All tested good. SR#7730644523"

Arrived onsite and replaced valve to repair leaking from valve anytime water supply was turned on. All checks good. Unit unit is now operating as designed.

"Arrived on site to inspect unit for not agitating, upon inspection found the actuator not connected to cam, reconnected cam and actuator with no problems. Tested unit for Issues. Complete"

Arrived on site to diagnose a dishwasher that is leaking. Found faulty door gasket and replaced it. All is working properly at this time and no leaks were found after service was performed.

Arrived no site to replace previous diagnosed parts. Replaced UI and control. Found same failures occurring. Showing YE instead of HE. Contacted tech support and spoke with Robert. He stated that was not an error code. Traced wire harness at both controls and found correct. Spoke with office.

Arrived on job for complaints of front left burner not working. Found the module not working properly. Replaced module and test.

"Arrived on site and inspected refrigerator and found ceiling lights in fresh food section are dim, freezer light is out. Replaced freezer light they are all working properly now, job complete"

"Arrived onsite for unit not making ice. Checked wires at the bottom of the door, wires looked good. Checked the ice maker. Ice maker not moving in diagnostics. Replaced ice maker. Tested ice maker. Ice maker and filling at this time. Job complete"

"Arrived on site to inspect unit for not spraying water in upper part of dishwasher, upon inspection found the spray arms clogged, replaced all parts and tested. No issues found. Complete"

"Arrived on site for customer complaint of unit unit leaking, found leak coming from ice maker section. I replaced valve and ice maker, unit tested good."

"Arrived on site for customer complaint of middle burner not lighting, found clogged orifice, I removed clog, unit tested good,

Arrived on site to diagnose a refrigerator that is not dispensing ice. Found switch bracket broken and replaced it. All is working properly at this time and no leaks were found at time of service.

Arrived on site and inspected oven and found it is not igniting. Removed ignitor and adjusted electrode and it will now ignite on the first attempt. Requested that customer use oven and see if this was all it needed. If igniter ultimately needed to be replaced WP9758079

"Arrived on site and inspected dryer and found left wheel isnt moving, added grease and cleaned it and it is now operating properly. job complete"

"Arrived on site to replace RC door from previous diagnosis. Replaced door, tested unit, unit works good. Job complete."

Arrived onsite for the dryer door seal coming off. Replaced door seal and used adhesive. Door is sealing properly. Complete

Arrived on site to test unit for light button not working. Test unit and found shorted console. Replaced console test unit and unit test good job complete.

"Arrived on site and inspected refrigerator and found no frost pattern, both fans are running. Inspected compressor and found it is hot to the touch . replaced start device and this has no effect. Sent video of evaporator to LM, a new compressor and evaporator will be needed to complete repair; ordrng 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator) and 1 W10143759 (Dye drier) and 1 8201786 (Start device kit) and 1 WPSAV-4 (Stub) and 1 W11449482 (Control)"

Arrived on site to install new sump and motor assembly to resolve failed diverter causing no wash. Replaced sump and motor. Found previous unit had also been leaking and caused damage to floor and cabinet. Replaced with good sump and retested. Found unit washing properly and no leaks found.

"Arrived on site to inspect unit for a door dropping, upon inspection found the left side door moved forward at the top of door, while replacing hinge I found I was sent the wrong part. Ordering correct hinge. Office to reschedule; ordrng 1 W11167022 (HINGE LEFT SIDE )"

Arrived on site to replace previously ordered parts for refrigerator. Replaced control and found no change in operation. Noted left rc door liner warped preventing proper contact with door switch. Door will need to be replaced to complete repairs and office to set return appointment.; ordrng 1 W11435353 (Rc door left ss)

Arrived on site for refrigerator who?s doors are not level. Inspected unit and wash area. Found the unit on level due to uneven flooring. Adjusted the feet on the unit and unit became level. Customer advised that the unit is working properly. Call complete.

Arrived on site to diagnose a range that is not heating. Found upper oven ignitor failed and it will need to be replaced to complete repairs. ; ordrng 1 WP7432P143-60 (Ignitor)

Arrived on site to install previously diagnosed parts. Removed main harness and mag wire. Installed new main harness and wire mag. Found new main harness did not have the correct wiring for interlocks. Ordering W11244494 - interlock kit to return and complete the repair.; ordrng 1 W11244494 (Interlock Kit)

"Arrived onsite for the oven leaking gas. During testing found that valve assembly is opening to soon causing the gas smell. Witch is controlled by the appliance manager control. The spark module is not working properly top electrodes are igniting when oven is pre heating. Will need to replace the valve , spark module and appliance manager control, bake electrode. ; ordrng 1 9759562 (Appliance control) and 1 WPW10331686 (Spark module)"

Arrived onsite for the washer not filling with water. During inspection found that the the closet doors and the track that the doors ride on will need to be removed for us to do the repair. Advised customer that they will need to have someone remove the closet doors and track . . ; O-emld tckt

"Arrived on site to replace failed valve assembly, after replacing, unit tested good

"Arrived onsite for dishwasher not functioning. Upon inspection found UI locked. Unlocked console, and canceled cycle. Put unit in diagnostics and found no stored error codes. Ran auto test and all phases passed. Started normal wash and unit is functioning properly. No leaks present at this time. Job complete"

"Arrived on site for an oven that had a light go out. Inspected unit and work area. Customer advised that the unit lightbulb was just replaced two weeks ago and the light already went out. . Replaced lightbulb and found the lightbulb housing not completely screwed and potentially leading to an overheating of the lightbulb. Tested unit and unit began working as designed.

Arrived on site for oven being under temp. We did a temp test on the oven. We found the oven cycling 10 degrees below the set point. We recalibrated the oven for ten degrees. Job complete. This unit needs to be hooked up to WiFi for it to properly work and receive software updates from the manufacturer.

Arrived onsite. House valve shut offs are seized. And unable to be cutoff. Advised customer that house valves must be repaired before washer valve can be replaced. Office to reschedule. Please confirm house valve repair.

Arrived on site for refrigerator making noise intermittently. Found wrong model on ticket but correct serial number. Customer stated noise was coming from top. Inspected unit and work area. Gained access to fresh food evaporator and found cover warped causing moisture to on evaporator and icy up. Will need to replace evaporator cover with fan motor..; ordrng 1 WR17X27084 (EVAPORATOR COVER) and 1 WR60X26866 (EVAPORATOR FAN MOTOR )

Arrived on site for F8E5 - Error Code - Dishwasher - PRE-ID Fill Valve. Placed in diagnostics and F8E2. F8E4. F8E5 lol came up. After beginning diagnostics cycle I found water leaking onto the floor. ; ordrng 1 W11416363 (Sump and Motor)

"Arrived on site to test unit for not starting. Found latch was not engaging. Replaced latch, tested, works good. Home currently does not have water due to well issues. Did however inspect valve and found a cut wire on the cold side. Replaced valve, unable to test properly due to no water. Unit spinning, agitating, latch engaged. Advised once well is up and running to disconnect water lines and run water to clear any possible sediment in lines which will ruin inlet valves."

Arrived on site to diagnose a refrigerator that is leaking from dispenser.

"Arrived on site and inspected washer, did not find any saved error codes. Ran a diagnostic cycle and confirmed all functions are operating normally. Discussed correct loading procedures with customer and correct detergent usage. Washer is operating as intended, job complete"

"Arrived on site for customer complaint of unit leaking, found leak coming pump housing where solenoid attaches to it. Part has been discontinued. ; ordrng 1 WD19X10013 (Housing) and 1 WD21X10060 (Solenoid) and 1 Cnote (Office to follow up)"

"Arrived on site for customer complaint of damage to the top of the dryer, I replaced top panel, unit tested good

"Arrived on site to replace ice door, container and chute. Chute was mark correctly but not the correct part. Replaced ice door and container. Will need chute to fix issue. Office to reschedule.; ordrng 1 W10682175 (plate)"

"Arrived on site to test unit for cooling issues in RC. Found pantry UI door harness is corroded. Pantry UI was not receiving voltage due to harness. Found RC evap frosted over. RC evap drip pan bowed. Found right side RC door switch had loose connection causing intermittent issues. Found damper control not responding and foam door broken causing air leak. Evap cover top tab screws missing, found ice door seal not sealing properly causing air leak. Thermistors are in range. Drain lines not clogged. Spoke with PR and he advised to leave pantry UI disconnected and monitor.replacing UI, main control, pantry UI, pantry door with built in harness, damper control, foam damper door, right hand FC door bracket. ; O-emld tckt"

Arrived onsite for unit not starting or filling with water. Tested unit. Found that door was not shut properly. Bent down the strike to make better contact with the latch in the door. Tested unit. Unit tested good. No leaks at this time. Job complete

Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete.

Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete.

Arrived onsite for washer not spinning. On arrival ran diagnostics to check for issues. Diagnostics passed. Checked for signs of gearcase failure and found none at this time. In diagnostics until would agitate and spin but due to intermittent issues replaced actuator. Tested unit again and is functioning properly. Noticed that unit is not leveled due to floor. Notified customer on correction to avoid off balance load. Job complete

Arrived on site for a dishwasher that would not dispense soap. Upon arrival the customer stated it would intermittently dispense the soap. Upon further inspection I found the rubber seal coming off and possibly catching the dispenser from opening. I replaced the dispenser and then put the unit into diagnostics mode. I ran the test cycle and verified the dispenser was now opening. The unit is working as designed. No leaks observed during service. Call complete.

Arrived on site for dryer err code E6-F1. Display was not responding to touch as its designed. Placed dryer in diagnostics and F6E1 (display communication error) came up. No other error codes came on. Cleared saved error code. Removed display and installed new display. Display now responds to touch as designed. Placed in timed dry and dryer is heating as designed. Job completed.

"Arrived on site to diagnose microwave that is stopping during preset cycles and making a strange noise when started sometimes. Customer showed me video of the boise being made, which sounds like struggling turntable motor due to lack of voltage, and fan doesnt come on unless door is reopened. Ordering appliance manager to resolve, since both items are tied in.

Arrived on site for dishwasher leaking water. Upon arrival I found no error codes and diagnostics but upon further testing of the unit I found water leaking very quickly from the diverter section of the motor. I then went ahead and replace the entire motor sump assembly and reassembled and tested the unit and found that the dishwasher is now functioning as designed and is no longer leaking. Call complete

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. The customer played a video for me indicating the sound that it was making during the agitation cycle. The unit sounded normal with no abnormal sounds. Went ahead and replaced all components ordered and tested unit. Unit still made the same sound as in the video. I called whirlpool Techline and spoke to Adrian SR# 7730648976.He advised that based on the repairs made, we have replaced all moving componentsi side the washer that would cause this issue and that the unit will make sounds during the wash and rinse cycles. He advised that this was normal and to not make any further repairs. Call complete."

Arrived on site for a refrigerator that has no lights or control lighting. Inspected unit and work area. Confirms customers complaint and replace control box. Found the new control did the same thing. Started messing with the door switch and found the unit intermittently coming on. Replaced door switch and tested unit. Unit began working as designed. Call complete.

Arrived on site for a washing machine that won?t start. Inspected unit and work area. Tested unit and confirmed customers complaint. Replaced control with the old control from the customers unit. Tested the unit and the unit began to work as designed. Added an appliance white paint to the washer to cover the scratch on the front. Unit is working as designed. Call complete.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both springs and brackets as diagnosed and unit still did the same thing. Looked at the agitator cam and found it completely stripped. Replaced agitator due to stripping on both sides and tested unit. Unit began working as designed. Call complete.

Arrived on site for dryer not turning on. Upon arrival I found at the unit would not turn on in any way shape or form I did find however that the outlet was giving a stable 240 V connection. Upon further testing of the main control I found that it has completely stopped sending the proper DC voltage to the UI panel but after replacing The main control I then found that although the DC voltage had been restored the wire the you I would still not turn on I then replace the UI panel and found that the unit is now fully functioning as designed with no error codes or any other issues while on site call complete

Arrived on site for microwave door needing to be replaced due to crack on old door. I was then able to install the new microwave door I also found that the new door came with a nameplate pre-installed so we did not have to use the one that we were sent with at this time door is now functioning as designed call complete