We serviced a
WHIRLPOOL RANGE
Model WCG97US6HS00
Near Briarcliff, Texas 78669
Leonardo
Job Details:
09/10/2025
"Arrived on site to diagnose cooktop for issues with the center burner not igniting and the left front burner having a very low flame. Removed the burner heads for inspection. Found the left front burner orifice clogged, restricting gas flow. Cleared the orifice and retested the burner, burner ignited properly with normal flame. Inspected the center burner and found the burner head warped and multiple orifices clogged, preventing ignition. Replaced the burner head and cleared the orifice holders. Retested the cooktop and confirmed all burners are igniting and flames are burning evenly. Unit is operating as designed. Job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HBS01
Near Horseshoe Bay, Texas 78657
David Z
Job Details:
09/10/2025
Arrived on site to diagnose ice machine not producing any ice / making noise. I ran the unit and found valve making loud noises / not moving much water. Replaced valve and ran. Found unit filling properly. Ran through all tests and verified unit working as designed. No water leaks found. Parts used - W10897719.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ1
Near Austin, Texas 78751
Matthew
Job Details:
09/10/2025
"Arrived on site to replace sump and motor, harness and water inlet. Replaced and tested. Unit is functioning properly. No leaks present at this time. Did not mount unit (unit previously un installed) as customer is ordering new hardware kit. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT550SAPZ00
Near Georgetown, Texas 78626
Lou
Job Details:
09/10/2025
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, maintenance staff advised they tested the unit, and it began to leak water during the drain cycle. They advised they found a slit in the drain hose. I pulled the unit out from the cabinets and found water leaking from the drain hose from a slit/cut approximately 4 inches long. I removed and replaced the drain hose and tested it, and the unit is operating as designed. No water leaks were observed at the end of service, job completed. Vacant unit/no tenant."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78721
Matthew
Job Details:
09/10/2025
"Arrived onsite for unit not completing cycle. Ran test diagnostics and found no error codes. Ran test cycle and completed. Drain and spin are functioning, and there are no issues with the motor. Customer may be overloading or using too much detergent. Tenant not available to question. The only remarks to maintenance are that the clothes are still wet at the end of the cycle. No standing water, just wet. If customer calls back will need to run a complete cycle with Tenant present to insure no user error. Unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED86HEBC0
Near Austin, Texas 78735
Scott
Job Details:
09/10/2025
"Arrived on site , found motor was packed wrong . Right part number on box but wrong motor for that model number . Reordering motor . Visit set for 9/17. SW said there going to try for sooner return . Office will reach out to customer to confirm sooner return . ; ordrng 1 279787 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Dripping Springs, Texas 78620
Tim M
Job Details:
09/10/2025
"Arrived on site to test unit for noisy operation. Upon arrival customer stated unit makes loud noises whenever ice maker is on and ice buildup occurs behind ice maker. Customer also reported water dispenser stopped dispensing for one day before returning to normal. Inspected unit and confirmed ice maker was in off position, no current ice buildup present. Cycled ice maker and found fill funnel leaking down back liner, creating ice accumulation on evap fan shroud. Ice buildup is interrupting airflow, allowing cold air to settle in RC and freeze reservoir, also generating noise. Installed fill tube extension (WPW10496649) and sealed with silicone. Ran harvest cycle, confirmed leak eliminated. Advised customer to maintain at least one inch clearance from back liner to ensure proper airflow. Unit operating as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Lorena, Texas 76655
Jonathan M
Job Details:
09/10/2025
Arrived onsite to install previously diagnosed part. I replaced the oven sensor and still found the error message pop up indicating a control issue. I replaced the control and tested the unit on a 350 degree cycle. The unit reached preheat with no error codes of any kind. The unit is now working and operating as designed. Call complete. W11696067 and W10833885.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH73L20AS0
Near Hewitt, Texas 76643
Jonathan M
Job Details:
09/10/2025
"Arrived on site for a microwave that is not turning on. Inspected unit and work area. The customer explained that when he hits the start button or starts a cycle, the unit clicks twice and pauses the cycle. He advised it will not run and complete any cycles. I tested the unit and confirmed the customer's complaint. I checked the door switches and found the lower door switch, causing the issue due to it being partially broken. I replaced the lower door switch and tested the unit. The unit began to work and operate as designed. Call complete. W10269460."
We serviced a
MAYTAG WASHER
Model MVW7232HC3
Near Killeen, Texas 76549
Robert
Job Details:
09/10/2025
"MVW7232HC3 Arrived on site for a washer not starting. On arrival I ran diagnostic and found error code F5E3 a failed door latch . I replaced the door latch, calibrated then tested product is working as its designed no water leaks visible from main water supply."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Copperas Cove, Texas 76522
Robert
Job Details:
09/10/2025
"WRX735SDBM02 Arrived on site from previous visit for a refrigerator not making ice . On arrival, I checked the temperature, and the FC was -3 and the RC was 39 degrees. I checked ohms on the water valves and readings were off . I replaced water valves then tested icemaker on test 25 it ran through all cycles product is working as its designed no water leaks visible from main water supply."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Dripping Springs, Texas 78620
Tim M
Job Details:
09/10/2025
"Arrived on site to inspect unit for rust. Customer stated door beginning to show rust around vent area. Documented condition in SD. Replaced door panel (W11416371) and performed visual inspection. Unit now appears as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Copperas Cove, Texas 76522
Robert
Job Details:
09/10/2025
WTW8500DC1 Arrived on site for a washer not advancing cycles. On arrival I ran diagnostic and error codes F9E1 and F0E8 showed up. I tested drian pump good readings. As I was testing drian pump I noticed the gearcase was leaking oil. Ordering all parts that are needed for the repair. Returning parts will be needed. ; ordrng 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10915701 (Rotor)
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Cedar Park, Texas 78613
Daniel A
Job Details:
09/10/2025
"Arrived on site to unit 701 to inspect washer leaking. Upon further inspection, I placed the washer into service mode and observed error code F8E1 long fill. I gained access to the underside of the washer and inspected the hoses and pump and any sign of leak or evidence of a leak. I could not find any issues. I ran component testing and found the hot and cold water lines were swapped. The maintenance informed me that previously the washer was leaking into the tub by itself and they had to turn of the water supply to get it to stop. Due to this, I replaced the valve as it was becoming stuck. I also found that the hot water supply had very low water pressure and I informed maintenance of this issue. No water leaks observed during service the machine is operating as designed. W11038689"
We serviced a
WHIRLPOOL COOKTOP
Model W5CG3024XS01
Near Georgetown, Texas 78628
Daniel A
Job Details:
09/10/2025
"Arrived on site to install previously diagnosed and ordered parts per previous technician. I installed the valve, left rear orifice holder, and 8 screws. I tested the unit and it is now operating as designed. No gas leaks observed during service. W10441651 W10256122 WPW10373929 WPW10373929"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Georgetown, Texas 78628
Daniel A
Job Details:
09/10/2025
"Arrived on site to inspect dryer not heating. Upon further inspection I verified proper voltage at the terminal block. I gained access to the rear of the dryer and tested the heater, thermostats and fuse. I found that all components were testing good. I found that the cycling thermostat had one wire not connected. I connected the wire and tested the dryer. The dryer is now operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3436RZ00
Near Andice, Texas 78628
Daniel A
Job Details:
09/10/2025
Arrived on site to inspect refrigerator with condensation on mullion between FC and RC. Upon further inspection I checked the gaskets and found the gaskets to be in good shape however I found a slight gap at the bottom of the RC gaskets. I raised the front of the fridge since I noticed it leaning slightly forward. I checked the gap and it had gone away. I inspected the mullion and found a gap between mullion and liner. I applied silicone to this area to get rid of the gap. I let the customer know that due to the design that there will always be a slight presence of moisture o the mullion however should not be as bad as it was today after adjustments and sealing with silicone. No water leaks observed during service. W10841140
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near Cedar Creek, Texas 78612
Justin
Job Details:
09/10/2025
Arrived on site to repair previously diagnosed issue unit ui not responsive. Replaced ui and tested unit is now dispensing ice and water all components working properly. Unit is now functioning properly and as designed to. No leaks present at this time job completed. Unit is properly cooling now since previous visit
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Leander, Texas 78641
Andrew P
Job Details:
09/10/2025
Removed and replaced both elements. Disconnected ground wire from chassis and ran bake to 450 degrees. No issue with breaker tripping. Reinstalled ground wire to chassis and ran bake to 400 degrees and no issues. Stove is working as intended.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Round Rock, Texas 78665
Wesley
Job Details:
09/10/2025
Arrived onsite and found unit operating with tub alignment problem pushed too high causing 3rd rack to catch. Adjusted installation to resolve. Unit is now operating as designed. Advised customer that all door hinge hardware is present and operating as designed
We serviced a
WHIRLPOOL OVEN
Model WFE775H0HZ1
Near Liberty Hill, Texas 78642
Andrew P
Job Details:
09/10/2025
Cx stated that when baking that there was a spark from under the drip panthensmoke. Removed drip pan and found bake element damaged and cracked. This caused spark and smoke. Possible some for of liquidirgrease wasspilled and hit bake element. Cooktop works fine and broil works. Oven needs bake element ; ordrng 1 W10779716 (Bake element)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Liberty Hill, Texas 78642
Andrew P
Job Details:
09/10/2025
"Cx stated that refrigerator was not keeping temp, that temp would get warm overnight, and then start cooling through day. Checked freezer temp and it was -3 degrees. Found to plastic bags of cheese stuck behind deli drawer and blocking return of rc evaporator cover. Also had a jar in front of air tower on middle shelf and several containers in front of tower vents on top shelf. Air tower temp was 15 degrees. Ambient temp on middle shelf is 34 degrees. Cx has thermometer is glass of water on top shelf against the side wall. Veggies drawers are both around 37 degrees. Cx has a glass with water in it and a thermometer and it reads 49 degrees. I put my thermalcouple into glass jar and it read 38 degrees. Explained to cx about loading with food and not blocking air vents. RC thermistor 40* FC thermistor 12*RC evap thermistor 22*FC evaporator thermistor 13Pantry thermistor 35* Called techline to document call. SR 7742369925"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near McQueeney, Texas 78123
Andrey
Job Details:
09/10/2025
"Arrived on site to test unit for not draining, advised customer that unit is out of warranty, customer stated that she bought unit from RAC and it should still have warranty, spoke to RAC and advised them to call whirlpool to see if they can get a concession, no service provided no fee collected, at this time job complete"
We serviced a
WHIRLPOOL DRYER
Model WED6720RR0
Near Austin, Texas 78723
Joe Z
Job Details:
09/10/2025
"Arrived on site for panel does not power on. Upon arrival, inspected unit. Interior light turns on when door is opened. There are no lights not ui. Ui not responding . Test polarity and is correct. Test dc voltage from control to Ui and is correct. Need to replace console. Ordering console. Office to reschedule ; ordrng 1 W11752185 (Console)"
We serviced a
WHIRLPOOL COOKTOP
Model WCGK5036PS00
Near Cedar Creek, Texas 78612
Justin
Job Details:
09/10/2025
Arrived on site for burner flames to high. Adjusted burners to customer's standards. Unit is now functioning properly and as designed to job completed
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78721
Justin
Job Details:
09/10/2025
Arrived on site for error code. Upon arrival tenant answered door told him I was here to work on his washer. Tenant informed me nothing was wrong with his washer I did not put on a service request and did not need my services said his washer was working just fine. Maintenance was with me and witnessed Tenant I forming me verified M&S confirm correct unit. Job completed
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ11
Near Austin, Texas 78723
Justin
Job Details:
09/10/2025
Arrived on site for unit not powering on and working. Inspected unit found fuse ol used minni breaker to by pass fuse and found interlocks are causing fuse to pop. Replaced fuse and both upper and lower interlock and tested. Unit is now functioning properly and as designed to job completed
We serviced a
KITCHENAID MICROWAVE
Model KEMS309BSS01
Near Leander, Texas 78641
Miguel
Job Details:
09/10/2025
"Arrived on site for oven showing f6e8. Other side shows f6e0. Reset power and verified wires check good. Light in microwave was not working. Removed from wall. Found fuse was blown. Checked door switches and they pass. Replaced fuse, verified operation. Microwave and oven both working. Call complete. Falls under 1 year apex warranty"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Austin, Texas 78736
Leonardo
Job Details:
09/10/2025
"Arrived on site to diagnose dryer for complaint of unit stopping mid-cycle or not drying properly when using the regular automatic cycles. Customer stated the dryer will only operate correctly on timed dry. Performed testing and confirmed the issue. Inspected the moisture sensor system and found both sensor electrodes completely missing and broken. Also found the moisture harness damaged. These failed components are preventing the dryer from sensing moisture properly, causing the automatic cycles to end prematurely. Will order replacement moisture sensor electrodes and moisture harness. Parts ordered and return visit scheduled for the 16th.; ordrng 2 WP3387223 (Electrode)s and 1 WPW10298258 (Sensor harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Austin, Texas 78735
Leonardo
Job Details:
09/10/2025
"Arrived on site to diagnose dishwasher not circulating water. Entered diagnostics and tested the unit, found error code F483 indicating a wash motor failure. Removed the sump and motor assembly and installed new replacement parts. Reassembled unit and ran a full test cycle. Verified unit is filling with water, wash motor is circulating properly, and water is draining as designed. Inspected unit for leaks, none found at this time. Unit is operating as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model MEDB765FW0
Near Manor, Texas 78653
Justin
Job Details:
09/10/2025
Arrived on site for unit not heating on normal cycle customer says can only use time dry. Inspected unit found unit os heating on every cycle. Informed customer best to use time dry cause it by passes thermistor but customer would like to use Norma. Unit does heat on normal cycle when it's back on sense mode. Ordering lower harness for sensors; ordrng 1 W10298258 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Cedar Creek, Texas 78612
Joe Z
Job Details:
09/10/2025
"Arrived on site for not operating . Upon arrival , ran diagnostics and get error code F8-E1 long fill. Test unit and valve hums but there is no water. Found supply water is off. Restored water and test unit. Unit is operating as designed. No leaks present. Job complete"
We serviced a
KITCHENAID OVEN
Model KODE900HBS21
Near Austin, Texas 78735
Leonardo
Job Details:
09/10/2025
"Arrived on site to diagnose double oven for complaint of upper oven not maintaining temperature. Customer had both ovens preheated to 400?F. Verified that the lower oven reached and maintained 400?F as designed. Checked the upper oven and found it only reached 360?F and would not climb higher. Ran diagnostics and found no error codes present. Tested components and found the temperature sensor reading out of range and the control board not regulating temperature correctly. Advised customer of findings. Will need to replace the control board and the temperature sensor to correct issue. Parts will be ordered, and return visit will be scheduled once ovens are cool enough to safely perform repairs.; schdld next appmnt for 9/19 FRI !"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL07
Near Georgetown, Texas 78628
Andrew P
Job Details:
09/10/2025
"Cx stated that the dispenser drips water. Verified issue with water dripping. Cx stated it started about 3 days ago. Cx replaced filter and ran about a gallon through it and still drips. Trimmed water tube and reseated connections and still and drip.Ordering water valve, fitting and dispenser line. ; ordrng 1 W11524655 (Valve) and 1 WP2300868 (Fitting) and 1 W10117324 (Water line)"
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Leander, Texas 78641
Miguel
Job Details:
09/10/2025
"Arrived on site for oven not turning on. Has no power. Found the breaker was tripped reset breaker and entered diagnostics. No errors stored, tested cooling fan and heaters, all components working. Performed burnoff at 500f. Unit working at this time. Advised customer on findings. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near New Braunfels, Texas 78130
Andrey
Job Details:
09/10/2025
"Arrived on site to replace previously diagnosed control and ice box fan, replaced parts and tested unit is now running as designed fan is mow engaging, no leaks detected job complete installed W10846539, W11224256"
We serviced a
WHIRLPOOL RANGE
Model WSES7530RZ0
Near New Braunfels, Texas 78130
Andrey
Job Details:
09/10/2025
"Arrived on site to test unit for not heating, tested unit found front right burner not getting hot, will need to replace element and switch, ordering element rescheduled for 9/17; ordrng 1 W11747429 (FR element)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Austin, Texas 78727
Andrew R
Job Details:
09/10/2025
"Arrived onsite for grinding/ rubbing noise. Upon arrival customer syayed it's more of a squealing when in agitation only, spin sounded fine. I checked underneath the unit and found no gearcase oil leak but I did find the cam and belt worn. I replaced the cam and belt and tested unit. Unit now runs as designed and sounds as designed. Call complete. No leaks. Installed W10721967 SPLUTCH AND W11239857 BELT."
We serviced a
WHIRLPOOL WASHER
Model WTW7340XW2
Near Bruceville-Eddy, Texas 76524
Jonathan M
Job Details:
09/10/2025
Arrived on site four a washing machine that is going off balance. Inspected unit and work area. I ran the unit through diagnostics and did not find any stored error codes. I ran the unit through an auto test and the unit ran as designed without any abnormal sounds. I checked the suspension and found the suspension was weak and worn. I checked the basket and found the basket properly attached to the drive shaft. I replaced the suspension rods and tested the unit. The unit began to work and operate as designed. Call complete. W10247710.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Georgetown, Texas 78626
Lou
Job Details:
09/10/2025
"Arrived on site to inspect dryer taking too long to dry clothes. Upon further inspection, I found the unit properly installed and the vent tube attached at the back. The customer advised that the clothing comes out warm, but it takes too many cycles to dry. With the door open, I tested the unit on timed dry and found the element illuminating in the back left corner vent (photo). I tested airflow, and the unitmfailed telling that the vents need to be cleaned. Tested voltage and got 239V. I advised the owner that they needed to get the vents checked/cleaned and only do small loads until then. I advised the front office staff of the vents needing to be cleaned due to it being a fire hazard. No lint observed within the unit, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Austin, Texas 78758
Andrew R
Job Details:
09/10/2025
Arrived onsite for dryer not blowing air out of vent. I found the motor rear pulley belt had come off. Unit needs a new motor. When speaking to Rodrigo he stated the units never been lived in but is past the 1 year warranty. They will need to have a resident move in to provide a lease date in order to run the call as warranty. No work done to unit. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WFES5030RZ0
Near Hutto, Texas 78634
Wesley
Job Details:
09/10/2025
"Arrived onsite and tested oven for not reaching/maintaining temperature. Calibration set to zero, both elements work and unit preheated to 350 in less than 10 minutes. Observed heating cycle maintain proper temperature. No parts. Advised on use and care. Made adjustment to the calibration to preference."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Hutto, Texas 78634
Wesley
Job Details:
09/10/2025
Arrived onsite for not operating and found basket speed fault and found unit capicotr not kicking the motor over. No motor function. Capacitor buzz. Ordering cap to repair. ; ordrng 1 W11428524 (Run capacitor)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78705
Scott
Job Details:
09/10/2025
Arrived on site for washer door not closing . Found inner arm in latch broken. Replaced latch . Took part w11565030 from job 460464 and installed . Door is now closing properly. Ran diagnostics all checked normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Pflugerville, Texas 78660
Wesley
Job Details:
09/10/2025
"Arrived onsite and cleared ice sheet and drain tube as well as replaced rails and gasket. Cleaned cabinet seal contact to prevent sticking. Unit is now operating as designed. W10443316, w11658402"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Mustang Ridge, Texas 78610
Brandon
Job Details:
09/10/2025
"Arrived on site for customer complaint of unit leaking gas, found gas leak coming from FR burner valve, I replaced manifold, I bubble tested all connections, unit tested good. Part used w11509597. Called safety to document, SR# 7742331343"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Cedar Creek, Texas 78612
Joe Z
Job Details:
09/10/2025
"Arrived on site for not making ice and not dispensing water. Upon arrival, inspected unit. Ice container is empty. Test water dispenser and valve energizes but no water flows. Found unit is missing supply hose. Customer is contacting builder due to issue being and installation issue. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pflugerville, Texas 78660
Wesley
Job Details:
09/10/2025
Arrived onsite and found unit operating with failed inlet valve cold water side low flow error. Unable to complete a cycle. Ordering fill valve to repair. ; ordrng 1 W11210463 (Inlet valve)
We serviced a
WHIRLPOOL DISHWASHER
Model wdt531hapm0
Near Austin, Texas 78758
Andrew R
Job Details:
09/10/2025
Arrived onsite for unit notmdraining. Upon arrival I found the drain pump to run but not pulling any water. I checked the disposal end and found the knockout plate still present. I knocked the knockout and tested drain. Unit now drains as designed and no leaks are present. Call complete. No parts installed. Got lease date for updated warranty.
We serviced a
WHIRLPOOL WASHER
Model GSQ9364HQ0
Near Austin, Texas 78617
Joe Z
Job Details:
09/09/2025
Arrived on site to install previously ordered parts. Replaced coupler 285753A between motor and gearcase. Test unit by running a quick cycle. Unit is operating as designed. No leaks present. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near San Marcos, Texas 78666
Tim M
Job Details:
09/09/2025
"Arrived on site to inspect unit for no ice production. Upon arrival customer reported unit produced one batch of ice and then ceased operation. Verified complaint, ice bin is empty.Measured FC temperature at 8?F with cooling set to level 6. Visual inspection of FC revealed frost accumulation along bottom of door liner and evaporator cover face. Also observed frozen condensation at RC damper housing, indicating moisture intrusion and improper air sealing. Manually cycled ice maker; unit completed full harvest and filled mold, confirming ice maker function and water supply are intact. Contacted GC for further direction. Per GC, inspected FC door assembly and identified a compromised liner creating an air leak into the cavity. Unit requires FC door replacement to restore proper sealing and temperatures. Ordering part, no parts installed, office to reschedule.; ordrng 1 W11435329 (FC door)"
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Seguin, Texas 78155
Andrey
Job Details:
09/09/2025
"Arrived on site to test unit for tripping breaker, tested unit found no loose or shorted connection, customer stated unit randomly trips breaker, started oven and after a minute or so the breaker tripped, followed service pointer W11525530 and replaced both elements and control, pre heated oven to 500 and advised customer to keep it there for 2 hours, if breaker is still tripping after the breaker will need to be replaced and documentation needs to be provided to safety called safety to document SR# 7742321193 at this time unit is running as designed job complete installed W11182107, W10856603, W11707168"
We serviced a
WHIRLPOOL MICROWAVE
Model WMC30516HZ0
Near Seguin, Texas 78155
Andrey
Job Details:
09/09/2025
"Arrived on site to test unit for not working, tested unit found unit is heating, customer stated that after a prolonged usage the unit starts to smell and stops to work, also unit is rusting, customer put a item inside and cooked it for 5 minutes with no issues, pictures of the rust has been provided, at this time job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Austin, Texas 78724
Matthew
Job Details:
09/09/2025
"Arrived onsite for unit not cooling. Checked pressure and found-20/55psi. Charged 250 psi nitrogen but pressure seem to hold. Called tech line for assistance. Spoke to Jake SR#7742356870. Cut out drier (unit had previous sealed system) and found beeds discolored. Tech advised if system is not swamped with oil, go ahead and replace compressor and drier and pull extended vacuum. Did as directed. Tech line requested a call back if symptoms persist. Customer will monitor"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ11
Near Kyle, Texas 78640
Leonardo
Job Details:
09/09/2025
"Arrived on site to diagnose microwave making noise when the vent is on. Tested unit and confirmed that when the vent is turned on, the damper opens to release the air. Pulled the unit down to inspect the installation and found installation to be correct. The noise is the normal sound of the vent damper opening and closing, especially when running on high speed. Also advised customer that the microwave uses the same blower motor to cool the magnetron when the microwave is running, so it is normal for the damper to open and close and for noise to be heard even if the blower is not manually turned on. Unit is operating as designed. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Maxwell, Texas 78656
Leonardo
Job Details:
09/09/2025
"Arrived on site to diagnose unit for no gas flow to the appliance. Verified that the customer is using a small 20 lb LP cylinder connected to the range with a water flex line. Checked the unit and confirmed no gas is being supplied through the current setup. Contacted Techline and performed troubleshooting steps with their assistance. Per Techline, the issue is related to improper installation and not a failure of the appliance. Advised the customer that the unit must be connected to a proper LP supply with an approved gas line. Recommended contacting their installer to correct the installation. No further repairs needed at this time. Job complete.SR# 7742357974"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, Texas 78748
James K
Job Details:
09/09/2025
"Arrived on site for unit not draining. Upon arrival, there was standing water in the tub. Inspected disposal and found knockout plug not removed. Removed plug. Ran diagnostics and now unit is functioning as designed. No water leaks detected at this time. No parts needed"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Kyle, Texas 78640
Leonardo
Job Details:
09/09/2025
"Arrived on site to replace main harness and door switch per previous diagnosis. Removed unit from installation to gain access to components. Carefully disconnected old main harness and removed faulty door switch. Installed new manufacturer-approved main harness and door switch, securing all connections properly. Reassembled unit and restored power. Tested operation by running a heating cycle and verified unit powered on and heated correctly. Opened door during cycle to confirm unit stopped immediately as designed. All functions are working properly at this time. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Driftwood, Texas 78619
Luis
Job Details:
09/09/2025
"Arrived on site for water leaking. Found leak on ice bucket container,and front of ice bucket,found ripped fresh food gasket, ordering a new gasket,ice door and ice plate chute. ; ordrng 2 W10407212 (Gasket grey)s and 1 WPW10549590 (Ice door) and 1 W11551762 (Ice plate chute)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Kyle, Texas 78640
Brandon
Job Details:
09/09/2025
"Arrived on site to replace previously diagnosed parts. I replaced container, coupling, and mounting plate. Unit tested good. Parts used w11573761, w11347840, and wp2220458"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kyle, Texas 78640
Brandon
Job Details:
09/09/2025
"Arrived on site to replace control under S153EB, I replaced control and calibrated, unit tested good. Part used w11603810"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS12
Near Mustang Ridge, Texas 78610
Leonardo
Job Details:
09/09/2025
"Arrived on site to replace magnetron, capacitor, and diode. Verified model and serial for correct parts. Removed unit from installation to gain proper access. Carefully discharged high-voltage capacitor before beginning repairs. Removed and replaced the magnetron, high-voltage capacitor, and diode with new manufacturer-approved parts. Reassembled unit and reinstalled back into cabinet. Tested microwave by running for 1 minute with a cup of water. Unit heated properly, water was hot, and all functions tested good. Job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Dripping Springs, Texas 78620
Luis
Job Details:
09/09/2025
"Arrived on site for no ice. Turned unit on,on/off icon blinking,ran diagnostic pump not sending power to valve also found loose wire on grid cutter. Replaced recirculating pump,grid cutter and bin thermistor ran diagnostic all test passed good frost formation on plate water drained checked connections no leaks. W11542867,w10919199,wpw10511923"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Marion, Texas 78124
Andrey
Job Details:
09/09/2025
"Arrived on site to test unit for not draining, tested unit found drain pump not engaging, inspected wiring harness and found wire broken behind drain pump click, fixed wire with butt splice and secured it properly, tested unit through diagnostic with mo issues, unit is now running as designed no leaks detected job complete no parts installed"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ10
Near Austin, Texas 78736
Luis
Job Details:
09/09/2025
"Arrived on site for cooling concerns. Per customer unit not as cold,checked freezer temp reading 0 checked fresh food temp reading 36 uploaded pic,checked air flow to fresh food section good,attempted diagnostic failed replaced main control ran test on new control passed. W11567936"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, Texas 78749
Luis
Job Details:
09/09/2025
"Arrived on site for frosting on ice bucket,took pictures, checked temps in both compartments reqding 0 and 38 contacted tech support sent pictures per tech support normal frosting on bin suggested replacing ice chute plate but same issue will happen due to warm air getting on ice bucket when freezer door is open,ice bin is on door. ordering ice chute plateSR#7742360547; ordrng 1 W11573761 (Chute) and 1 W11678273 (Bracket) and 1 W11098702 (Ice door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Austin, Texas 78749
Luis
Job Details:
09/09/2025
"Arrived to unit 1117 for water in fresh food section. Found excessive moisture around air flow and return vents,closed fresh food door found gasket not sealing to cabinet uploaded pic. Cleaned moisture build up,remolded gasket checked door seal good."
We serviced a
WHIRLPOOL DRYER
Model WED4720RW0
Near Bastrop, Texas 78602
Joe Z
Job Details:
09/09/2025
Arrived on site to install previously ordered parts. During disassembly had to break off blower wheel. Replaced wheel WP697772 and motor W11364931. Test unit and is operating as designed. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, Texas 78723
Scott
Job Details:
09/09/2025
Arrived on site for washer off balanced . Ran diagnostics got no error codes . Unit did pass diagnostics. Found tub does have a bounce to it . Replaced suspension W11130362. Ran calibration and diagnostics test wash. All checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78748
James K
Job Details:
09/09/2025
"Arrived to unit 543 for unit making loud noise. Upon arrival, the entire cabinet was making a loud rattling noise. Proceeded to remove rear cover and found a rock seizing the condenser fan motor. Removed rock and reshaped all paneling and refrigerant lines to proper location. Reinstalled unit back into designated spot and now noise is no longer present. Ran diagnostics and now unit is functioning as designed. No water leaks detected at this time. No parts needed"
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Bastrop, Texas 78602
Joe Z
Job Details:
09/09/2025
Arrived on site to install previously ordered part. Replaced door switch. Test unit unit and is operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78747
James K
Job Details:
09/09/2025
"Arrived to unit 4105 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed. Tenant not home. No one available to sign"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Smithville, Texas 78957
Joe Z
Job Details:
09/09/2025
"Arrived on site for unit fills but does not wash. Upon arrival , ran diagnostics and get error code F7-E1 single speed wash motor failed. Test unit and confirmed issue. Need to replace sump and motor. Ordering sump and motor. Office to reschedule ; schdld next appmnt for 9/15 MON !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78748
James K
Job Details:
09/09/2025
"Arrived to unit 2415 for unit not making ice. Upon arrival, customer states unit is making ice but not dispensing. Found auger motor is energized but not turning. Ordering WPW10169511 coupling and W11671282 auger motor. No water leaks detected at this time. No parts replaced. Customer agreed to reschedule Sept 15th. ; ordrng 1 WPW10169511 (Coupling) and 1 W11671282 (Auger motor)"
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near Leander, Texas 78641
Daniel A
Job Details:
09/09/2025
"Arrived on site to inspect oven no cooling properly. Upon further inspection, the customer informed me that the oven would not cook well on the bottom. I placed the oven into diagnostics and observed error code F6E4 (over or under temp) I gained access the to the temperature sensor and found that the connnectors on the sensor side were not making good contact. I also found that the terminal block was crack and damaged. I replaced the temperature sensor and tested the oven at 350 degrees and the oven is operating and cycle fine. I am leaving the oven unplugged until the terminal block is fixed. I am ordering a terminal block. W11736123 W10833885; ordrng 1 W11736123 (Terminal block)"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Austin, Texas 78724
Scott
Job Details:
09/09/2025
"Arrived on site for washer not starting . Ran diagnostics got error codes 1-2,8-3,3-1, 8-1. Unable to blow thru pressure hose . Ordering harnesses and barb . No water leaks detected at time of service. Maintenance not on hand to sign ticket. Call to set return ; ordrng 1 W11028053 (Harness upper) and 1 W10585084 (Coupler) and 1 W11249320 (Lower harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Austin, Texas 78724
Scott
Job Details:
09/09/2025
Arrived on site for washer not completing cycles. Ran diagnostics no error codes . Suspension is normal. Did find washer not balanced . Releveled unit . Ran calibration and diagnostics wash test. All checked normal. No water leaks detected. Maintenance is not on hand to sign ticket. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, Texas 78749
James K
Job Details:
09/09/2025
"Arrived to unit 411 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11603810 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Round Rock, Texas 78681
Wesley
Job Details:
09/09/2025
Arrived onsite and found unit with complaint of not washing well. Tested and found unit is operating as designed in diagnostics. Reset f7e1 heater error. Unit heater is now operating as designed. All checks good. No parts. Advised letting pods dissolve in base from start of load instead of relying on consistent dispenser release.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Georgetown, Texas 78626
David Z
Job Details:
09/09/2025
"Arrived on site to follow up on ice machine not producing ice. Unit only dropped 1 small batch of ice since last visit. I checked temps and found FC at 0, RC at 38, icebox at 7, and icemaker at 4 degrees. All of these temps are satisfied and unit should be producing. Tested fill and fill valve came on. I found an E2 error in diagnostics so I shut off the unit, replaced the icemaker under parts warranty and powered on. Found no further errors and unit should be producing ice. Customer will follow up if not. Called findings into tech line - 7742359003. Tech line has no additional recommendations, they would need to know where the icemaker stops / if there are any errors. Call completed, codes cleared. Parts used - W11658802."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Belton, Texas 76513
Tyler
Job Details:
09/09/2025
"Arrived on site for dishwasher not heating. On arrivql found f7e1 in diagnostic. I then found heater broke and replaced it with w10418394. I found dishwasher, working as designed with no leaks call, complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Round Rock, Texas 78665
Wesley
Job Details:
09/09/2025
Arrived onsite. No error codes. Cuetomermstatedmunit would occasionally not move past sensing. Replaced control for sequencing command problem. Latch and all base functions check good. W11603810
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Round Rock, Texas 78665
Wesley
Job Details:
09/09/2025
"Arrived onsite and replaced all parts diagnosed for repair. Unit is now operating as designed. W11239857, w10721967, w11481722, w11026785"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Georgetown, Texas 78626
David Z
Job Details:
09/09/2025
"Arrived on site to follow up and replace control in sxs fridge. Checked temps on arrival and found freezer isnt frozen still. I checked the rear of the unit and found condenser hot, suction line cold, but compressor was warm. Within a minute of me checking the rear, the condenser fan and compressor shut off, like the unit has reached temp. I checked thermistors on the previous trip ans they are within spec, so I replaced the control. Once I replaced the control and powered on, compressor came back on and resumed cooling. Called findings into tech line, SR7742359036. No additional recommendations at this time. This should be resolved with the control replacement. Call completed. Parts used - W11546690."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Round Rock, Texas 78665
Wesley
Job Details:
09/09/2025
Arrived onsite and replaced the control to resolve the f301 continuous drain issue. W11607637 unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Georgetown, Texas 78626
Lou
Job Details:
09/09/2025
"Arrived on site to inspect washer turning itself on. Upon further inspection, I found the unit unplugged and plugged it in. I waited for approximately 30 seconds, and the drain pump came on. I was able to get the unit into diagnostics and found error code F3E1-pressure sensor fault. Following the service pointer W11766193, I removed and replaced the main control and calibrated the unit. Tested in diagnostics, and the unit operated as designed. No water leaks observed during service, job completed W11603810"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Georgetown, Texas 78628
Brandon B
Job Details:
09/09/2025
Arrived on-site for a broken stop. Verified the issue. The part i have with me is incorrect so im ordering 2 WP8565925 stops for return visit. ; ordrng 2 WP8565925 (Stop)s
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC1
Near Round Rock, Texas 78665
Andrew R
Job Details:
09/09/2025
Arrived onsite for previously diagnosed part. We replaced the tub and basket assembly and ran unit. Unit now operates as designed and no shaking is occurring. Also leveled washer. Call complete. No leaks. Installed W11378552 TUB AND DRUM ASSM
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Leander, Texas 78641
Brandon B
Job Details:
09/09/2025
Arrived on-site for oven not heating correctly. I heated the unit to 350 for 10 minutes. The unit averaged 356 degrees. Unit is operating as designed. No parts used. Nobody is available to sign.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Leander, Texas 78641
Brandon B
Job Details:
09/09/2025
"Arrived on-site for unit not heating. I verified the issue and replaced the cap, mag and diode. I tested the microwave and it's operating as designed. Used w10754299, w11256462, w10850446"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Pflugerville, Texas 78660
Justin
Job Details:
09/09/2025
Arrived on site for right side light not working. Replaced bulb and tested unit is now functioning properly and as designed to job completed
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Liberty Hill, Texas 78642
David Z
Job Details:
09/09/2025
"Arrived on site to diagnose washer not starting/spinning. Tested error codes, and found Basket Reengagement error. If you attempt to spin the unit, clutch does not actuate the slider and just the agitator moves. I disassembled the bottom end and found nothing wrong, slider is ok. I replaced the control and ran again. Found clutch is still not moving the slider. Ordering a wiring harness and clutch, since issue has been narrowed down to one of those 2 components. Talked with KC who approved a return visit of 9/11. Parts used this visit - W11614514. ; ordrng 1 W10754448 (Clutch)"
We serviced a
KITCHENAID OVEN
Model KOED530PSS00
Near Leander, Texas 78641
Brandon B
Job Details:
09/09/2025
Arrived on-site for unit getting f9e0. I verified the code. The power tested good. I replaced the console and tested the oven. Unit is operating as designed. Used w11666473.
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS
Near Hutto, Texas 78634
Wesley
Job Details:
09/09/2025
Arrived onsite for lighting issue and found black wire backed out of lighting harness molex. Secured wire. Unit is now operating as designed. No parts.
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Austin, Texas 78754
Scott
Job Details:
09/09/2025
Arrived on site formdryer making loud noise . Found back panel pushed in causing lint tube to push forward causing blower wheel to slightly rub on housing . Straighten out back panel and adjusted housing g . Unit is sounding normal. No lint build up at time e of service. Construction not on hand to sign ticket. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Austin, Texas 78756
Joe Z
Job Details:
09/09/2025
Arrived on site for small puncture in RC liner.. used liner repair kit to fill the hole. Uploaded pictures to SD. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW10
Near Taylor, Texas 76574
Wesley
Job Details:
09/09/2025
Arrived onsite and found set to max cool and temps are -10f and 32f respectively. No sealed system issues present. Report of warming freezer temps for days at a time intermittently. Has happened at least one time since the main control was replaced. Ordering UI and thermistors to repair intermittent command glitch causing cooling loss. Refrigerator is not on dedicated circuit. No parts installed today; ordrng 1 W11518204 (Control UI) and 1 WPW10384183 (Thermistor) and 1 WPW10384183 (Thermistor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Liberty Hill, Texas 78642
David Z
Job Details:
09/09/2025
"Arrived on site to follow up on refrigerator thats not consistently dropping ice. On arrival found bucket was about half full, and customer did have a full bucket a couple days ago, but production still felt slow. I replaced the control and UI per tech line, since these are the only related items that have not been replaced 1 or more times. Set temps at 1/38. Parts used - W11330971, W10675033."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Austin, Texas 78723
Joe Z
Job Details:
09/09/2025
"6502198345Arrived at apartment 358 for dishwasher not draining . Upon arrival , This is an unoccupied new apartment. Inspected unit and there is water in tub. Found disposal knock out plug still attached. Removed plug and test unit. All water has now drained. Unit is operating as designed. No leaks present . Job complete"
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Liberty Hill, Texas 78642
David Z
Job Details:
09/09/2025
"Arrived on site to diagnose oven with F2E1 error. Customer said error was there for several days, and went off on its own today. I checked code history and found F2E1 present. Ordering a console to resolve, since this error wlli likely return. Office to schedule when we have the part. ; ordrng 1 W11449303 (Console)"