Near Round Rock, TX 78681
Cliff
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site to replace UI control for refrigerator. Replaced control and tested unit. Found all is functioning properly and both icemakers past all functionality test. No leaks were found at time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 12/04/2018
RANGE WHIRLPOOL WFC150M0EB1 "Arrive on site and installed switch and burners. All checks good, unit is now operating as designed."
Near Pflugerville, TX 78660
Wesley
Job Details: 12/04/2018
WASHER MAYTAG MVWB765FW Arrived on site and found unit Impeller loose but otherwise operating as designed. Tightened and Advised customer concerning use and care. Advised customer on product expectations. No error codes.
Near Taylor, TX 76574
Wesley
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site and installed door. All che is good. Unit is operating as designed.
Near Pflugerville, TX 78660
Jonathan
Job Details: 12/04/2018
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site to install previous diagnosed part. Removed broken vent grill and installed new, installed door. Tested door operations. Tested all other operations. All tested good."
Near Austin, TX 78726
Tyler B.
Job Details: 12/04/2018
FREEZER WHIRLPOOL GX5FHTXVY04 Arrived on site for pre diag part install. R&R harness. Heater tested good in range. Mis-diag. Tested good. No leaks on site
Near Austin, TX 78729
Tyler B.
Job Details: 12/04/2018
WASHER WHIRLPOOL IAX4000RQ2 Arrived on site hose replacement. R&R hose and tests good. Unit will need new water supply lines dues to bad inner seal causing slow leak. Advised customer customer will replace
Near Austin, TX 78729
Tyler B.
Job Details: 12/04/2018
DRYER WHIRLPOOL WGD5000DW3 Arrived on site for hinge replacement. R&R hinges and tested good. Door shuts 100%
Near Austin, TX 78723
Scott
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for not dispensing water . Checked housing , tank in fresh food section . All checked good . Found waterline in door looks to be getting pinched periodically rearranged line . To avoid pinching . No water leaks detected at time of service . Job complete ."
Near Georgetown, TX 78633
Lou
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "arrived on site to inspect refrigerator door handle not securing. Upon further inspection, I found the top of the right door handle was not secured. I further found that the plastic around the screw was cracked/broken and the screw was not able to hold. I removed and replaced the right door handle and tested it and it is secured and operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78723
Scott
Job Details: 12/04/2018
DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site ,replaced manifold . Upper rack is staying in place . No water leaks detected at time of service . Job complete ."
Near Georgetown, TX 78628
James
Job Details: 12/04/2018
ICE MACHINE KITCHENAID KUIS18NNTW1 Arrived on site and installed new recirculating pump assembly. Found mount for plate is broken off and will need to be replaced again. Also found unit is not filling properly due to bad smart valve. Pump is running but not enough water. Unit will also need new valve to complete repair. ; ordrng 1 2313702 (water pump) and 1 WPW10217917 (valve)
Near Austin, TX 78717
Cliff
Job Details: 12/04/2018
COOKTOP WHIRLPOOL WGG745S0FS02 Arrived on site to diagnose a range with burners that will not light. Tested unit and found gas not hook up the stove at this time. Hooked up main gas supply line and tested burner assembly is and found all is fully functional. No gas leaks were found at time of service.
Near Austin, TX 78729
Cliff
Job Details: 12/04/2018
OVEN KITCHENAID KODE307ESS04 Arrived on site to diagnose and the other that will not turn on. Tested unit and found breaker tripped. Reset breaker and tested all components of oven and found no other failures at this time. Advised homeowner possibly week breaker and if issue persists electrician will need to change a breaker. No other repairs are needed at this time.
Near Austin, TX 78735
Kevin
Job Details: 12/04/2018
DRYER WHIRLPOOL WED7590FW1 "Arrived on site and inspected dryer and found error code for L2 missing, inspected terminal block and found that cord connection has burnt out. A new power cord will be needed to correct issue. Apartment maintenance will get a new cord and dryer should then be working, Job complete."
Near Georgetown, TX 78633
Lou
Job Details: 12/04/2018
OVEN KITCHENAID KODT100ESS00 "arrived on site to inspect oven light not working. Upon further inspection, I found that the light in t(e upper oven on the right side was not working. Tested it and it is open. I could not find a model/serial placard so I notified the office and provided a serial number that the customer provided and the office was able to provide model/serial verification. I am ordering a light assembly and scheduled return service for 12/06/18. Unit is operating as designed.; ordrng 1 WPW10519866 (light-oven)"
Near Austin, TX 78732
Cliff
Job Details: 12/04/2018
ICE MACHINE KITCHENAID KUIC15PRXS2 Arrived on site to replace cutter grid for ice machine. Replaced grid and tested unit. Found all the functioning properly at this time. No leaks were found at the time of service.
Near Kempner, TX 76539
Steve C.
Job Details: 12/04/2018
WASHER WHIRLPOOL WTW8600YW0 "Arrived on site for the unit is leaking water. Tested the unit and found the leak is coming from the outer tub. There’s a small crack on the outer tub and is also damaged the rotor and stator. Also found the tub ring is cracked see pics. Unit will need a new outer tub, rotor , stator, and tub ring. Office will need to contact AHS and reschedule customer. Will need two hours to complete the repair.; ordrng 1 280146 (rotor) and 1 CNOTE (AUTHO) and 1 CNOTE (2 HRS ) and 1 W10381078 (outer tub) and 1 WPW10419333 (stator)"
Near Austin, TX 78732
Cliff
Job Details: 12/04/2018
REFRIGERATOR KITCHENAID KBCS24RSSS01 Arrived on site to diagnose a wine chiller that is not cooling. Found cold control failed and not telling unit to run. Replaced cold control and tested unit. Found all is functioning properly at this time.cold control
Near Killeen, TX 76542
Al
Job Details: 12/04/2018
WASHER WHIRLPOOL ETW4400WQ0 Arrived to inspect washer cold settings not filling with cold water. Confirmed the complaint and and removed the cold water hose from the back of the washer to see if the problem was with the iWater from the cold side. Confirmed the cold water worked. Unit will need water inlet valve to dispense cold and hot water as designed.NEEDS MORE WORKPART WPW10144820 to be ordered by office.; ordrng 1 WPW10144820 (WATER INLET VALVE)
Near Austin, TX 78750
Paul
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite for the refrigerator that has a water leak coming from the top of the unit. Ms also stated there is ice build up at the rear of the icemaker housing. I found the reservoir connector at the filter head dripping very slowly. I found the line not completely seated in the quick disconnect fitting on the filter head. I seated the line fully and the water drip stopped. I explained to the customer that the rear ice maker adaptor would need to be replaced to stop the warm air leak that’s creating the ice build up at the rear of the icemaker. I also explained that the reservoir line isn’t leaking any more at this time but we would check it again on the return visit and the filter head could possibly need replacing. ordrng 1 W11194438 (HOUSING)
Near Killeen, TX 76549
Steve C.
Job Details: 12/04/2018
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site for the unit is not washing properly. Tested the unit and found no error codes on the control board. Found food build up on the spray arms. Remove the food particles inside the spray arms and reset the unit. Tested the unit and the unit is working properly. All water connections were dry at the time of service. Instructed customer to turn the hot water from the sink first then the unit.
Near Killeen, TX 76543
Steve C.
Job Details: 12/04/2018
DISHWASHER WHIRLPOOL DU890SWLU0 Arrived on site for the unit is not draining properly. Tested the unit and found the filter catch has excessive food build up. Remove the filter and clean the filter and drain hose out. Tested the unit and unit is working properly. All water connections were dry at the time of service.
Near Austin, TX 78750
Paul
Job Details: 12/04/2018
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived onsite for the dishwasher not advancing in the cycle and not washing correctly. I checked stored error codes and found an F7E1 & F5E1. I found the pump motor not running. I tested voltage out of the control to the pump and had 123VAC. I tightened the connectors at the control and reattached the harness and the pump started running. The machine completed the test and everything worked as designed. I found the filter dirty and showed the customer how to remove, clean, and reinstall it. There were no water leaks present at the time of service.
Near Copperas Cove, TX 76522
Steve C.
Job Details: 12/04/2018
DRYER AMANA NED4655EW1 Arrived on site for the unit will not heat and the timer will not move. Tested the unit and found the unit is only getting 120 V. Reset the breaker and the unit is now getting 240 V. Found the timer is defective by not moving. Replace the timer and tested the unit. unit is working and heating properly. Advise customer to call a electrician for the weak breaker and to clean air vents every six months.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 12/04/2018
DRYER MAYTAG MEDX655DW1 "Arrived on site for long dry times. Temps were normal at this time. Dryer vent is clean as well as house vent.
Near Austin, TX 78750
Paul
Job Details: 12/04/2018
COOKTOP JENN-AIR JED4430GB01 Arrived onsite for the cooktop with the down draft fan pushing instead of pulling air. I found the exterior trap door on the vent getting blocked by a red wasp nest. I removed the nest and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78731
Paul
Job Details: 12/04/2018
DISHWASHER KITCHENAID KUDE70FXSS4 Arrived onsite for the dishwasher that’s turning off before the cycle is complete. Ms had just run a cycle before I arrived and it completed the cycle. Ms stated that she found a lot of suds in the unit the time before when it acted up. Ms turned the rinse aid completely down and will not be adding anymore since they use pod with it in them. Call complete.
Near Austin, TX 78750
Paul
Job Details: 12/04/2018
DRYER MAYTAG MED6000XW1 Arrived onsite for the dryer making a grinding noise. I found the feet screwed all the way in to the base and a small piece of plastic had gotten under the unit causing the major part of the noise. I screwed the feet out as much as possible and tested. The unit was better but the front rollers were still making some noise.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 12/04/2018
OVEN WHIRLPOOL JJW2430DP01 arrived on site for light turning on by itself. Found failing controls. Replaced and tested. All operations are now normal.
Near Taylor, TX 76574
Wesley
Job Details: 12/04/2018
WASHER GE GTW680BSJ5WS Arrived on site for no spin intermittently and found service pointer indicating software update needed. Ordering software update kit office to reschedule. ; ordrng 1 WH98R23015001 (SOFTWARE UPDATE MANUAL)
Near Taylor, TX 76574
Wesley
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL GS6NHAXVB03 Arrived on site and found fill spout dislodged. Corrected placement. Icemaker producing properly at this time. All else checks good.
Near Buchanan Dam, TX 78609
Thomas L.
Job Details: 12/04/2018
COOKTOP WHIRLPOOL WEC310S0FS2 arrived on site as burgers would start to heat cherry Red in the middle then the cherry red would go away and the outside would go cherry red but only a portion of the outside would. Contacted manufacturer’s technical assistance line and I was informed that this is normal operation for this model and I was instructed not to change any parts. Customer does not wish to have a product that operates this way and she will talk to customer assistance center.SR 7723591871Customer assistance center 800 253 1301
Near Burnet, TX 78611
Thomas L.
Job Details: 12/04/2018
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for dish washer door not functioning properly, tested unit and found Spring assembly for door was broken, replaced and tested unit, all operations are normal and all Water connections are dry."
Near Austin, TX 78744
Leonardo
Job Details: 12/04/2018
MICROWAVE WHIRLPOOL WMH32519HW0 Arrived on site to replaced wrapper. Replaced parts and test unit and found damaged on panel cavity. Customer said she will talk to the builder job complete
Near Round Rock, TX 78664
Jerry C.
Job Details: 12/04/2018
REFRIGERATOR GE DTS18ICRDRWW "DTS18ICRDRWW Arrived to inspect cooling issue. I found the fc at 8 degrees and there was frost on the low side return into the compressor. I was suspicious of evaporator frosting, but found it was clear and the defrost system apparently working as designed. Closer inspection revealed the fan motor not fully seated and allowing too much air to bypass and the evaporator cover was not fully seated against the back of the fc chamber. I corrected both issue and advised the customer. If further issues occur, the evaporator cover assembly will be required. No leaks observed during service."
Near Austin, TX 78753
Tyler B.
Job Details: 12/04/2018
WASHER KITCHENAID KAWS700GQ0 Arrived on site for no agitation spin or drain. Found motor buzzing and hot to touch. Unit would need new motor but motor is discontinued. No leaks on site water off; ordrng 1 3350418
Near Austin, TX 78753
Tyler B.
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site for no cool. Found EVAP completely frosted. Unit will need bi-metal 0 and harness . Advised customer on defrost procedures with towels. Signed waiver . No leaks on site ; ordrng 1 CNOTE (CANCELATION LIST )
Near Taylor, TX 76574
Wesley
Job Details: 12/04/2018
RANGE GE JB655SKSS Arrived on site and installed handle shipped d2c All checks good.
Near Austin, TX 78731
Paul
Job Details: 12/04/2018
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived onsite for the refrigerator not making ice and not cooling correctly. Frost build up behind veggie drawers. I found the RC evaporator completely incased in frost. Ms stated water was running out on the floor from inside the unit so I suspect the drain is plugged with debris. I went over defrost instructions with ms and had the waiver signed. I found no power to the emitter or receiver controls because of a defective UI and no power to the icemaker from the main control which could possibly be because of the UI or the main control could also be defective. I explained that there could still be a bad emitter, receiver, or icemaker and that we will not know until we establish power to them. Marking main control and icemaker as UORV. Also ordering Emitter, & Receiver JIC.; ordrng 1 W10870822 (CNTRL-ELEC) and 1 W10898445 (CNTRL-ELEC) and 1 WPW10623105 (CNTRL-ELEC)"
Near Taylor, TX 76574
Wesley
Job Details: 12/04/2018
WASHER GE GTW330ASK3WW Arrived on site and tested unit and was unable to replicate any functionality problems. In event of repeat symptom order control due to complaint of simultaneous unresponsive control symptom.
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/04/2018
COOKTOP KITCHENAID KGCU463VSS02 "Arrived on site for customer complaint of burner not igniting, found faulty igniter and harness, I replaced igniter and harness, unit tested good."
Near Lampasas, TX 76550
Steve C.
Job Details: 12/04/2018
RANGE KITCHENAID KGSS907SSS03 "Arrived on site to replace the blower, UI control and valve due to unit not working properly. Replaced all parts and tested the unit. Unit works properly and no gas leak present."
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/04/2018
OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site to replace damaged door of upper oven. I replaced outer door panel, tested good."
Near Austin, TX 78758
Tyler B.
Job Details: 12/04/2018
WASHER WHIRLPOOL WET4024HW0 Arrived on site for door switch replacement R&R switch and tested good
Near Austin, TX 78731
Paul
Job Details: 12/04/2018
ICE MACHINE WHIRLPOOL KUIC15PRXS2 "Arrived onsite for the ice machine to replace the previous diagnosed parts. I replaced the pump and the harness. I tested the unit and watched it harvest a slab of ice. The unit is working as designed. There were no water leaks present at the time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site for “low ice production” complaint. Inspected unit and found ice in adapter assembly and ice fan inoperative . Removed and replaced ice fan. Was not sent with adapter. Will need adapter, on return visit. No leaks detected, at time of service. Return for repairs on 12/06.; ordrng 1 W10612142 (adapter)"
Near Belton, TX 76513
Arthur B.
Job Details: 12/04/2018
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived onsite to install new evaporator,compressor and bin thermistor to ice machine from prior tech’s diagnosis. Removed compressor, evaporator and installed new replacements using braising methods. Vacuumed system down to -25psi. Charged with 5.75oz of R134a refrigerant. Reassembled and installed new bin thermistor. Tested unit. Unit began making ice. Good slab forming on evaporator. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78731
Paul
Job Details: 12/04/2018
REFRIGERATOR JENN-AIR JFI2589AEP Arrived onsite for the refrigerator to install the previous diagnosed parts. I installed the start device and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 12/04/2018
OVEN WHIRLPOOL RBD305PRB00 Arrived onsite for customer complaint of wall oven getting F6E2 error. Tested unit and found lower oven element no coming on. Also found LED display very dim and flashing in and out. Unit will need new control board and lower bake element. Pulled control board from unit. AHS must approve rebuild. OF to R/S. Unit power turned off at breaker at this time.; ordrng 1 CNOTE (BOARD PULLED FOR REBUILD) and 1 CNOTE (NEEDS AUTHO) and 1 WPW10207397 (element bake)
Near Austin, TX 78704
Scott
Job Details: 12/04/2018
REFRIGERATOR MAYTAG MFI2269FRZ02 Arrived on site for knocking noise . Found condenser was rattling in Braker . Used sealer to prevent condenser from hitting bottom fridge . No water leaks detected at time of service . Job complete .
Near Belton, TX 76513
Arthur B.
Job Details: 12/04/2018
DISHWASHER KITCHENAID KUDS30IXSS7 "Arrived onsite for customer complaint of door strike broke on dishwasher. Found WPL did provide part. Removed door panel and replaced door latch and strike. Reassembled and tested. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Belton, TX 76513
Arthur B.
Job Details: 12/04/2018
WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of top load washer not filling. Ran diagnostics and found F8E1 (Long Fill) error. Removed console and found connection to hot side of valve not secured. Secured connection and calibrated unit. Unit calibrated successfully. Unit now fills,agitates,drains and spins as intended."
Near Belton, TX 76513
Arthur B.
Job Details: 12/04/2018
REFRIGERATOR AMANA AFI2539ERM00 Arrived onsite for customer complaint of no ice production and noise coming from french door refrigerator. Found icemaker faulty and also making the knocking noise. Removed and replaced icemaker with updated kit. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78731
Paul
Job Details: 12/04/2018
REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived onsite for the refrigerator not making any ice and you have to manually pull the paddle to stop the water flow when dispensing water. I found the refrigerator at room temp when I arrived and no response from the dispenser paddle. I turned power off to the unit for 4 minutes and re-powered it. All functions and sealed system components were working as designed. I found the dispenser paddle sticking every once in a while. I put an extra wined on the paddle spring and this stopped it from sticking. I suspect the RC evaporator had froze up but can prove this at this time. There was no water under the deli drawers in the RC. Ms is going to give the unit 24 hours to see if it starts making ice and will call back if it doesn’t. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78749
Leonardo
Job Details: 12/04/2018
RANGE KITCHENAID KSIB900ESS2 Arrived on site to test unit for glass not set correctly. Test unit and found glass coming up will need to order new cooktop. Ordering new cooktop W10808299. Rescheduled for Monday 12/10 ; ordrng 1 W10808299 (COOKTOP )
Near Austin, TX 78704
Leonardo
Job Details: 12/04/2018
DISHWASHER WHIRLPOOL UDT518SAFP Arrived on site to test unit for unit not washing. Test unit and unit completely missing water line to dishwasher. Advised customer to call Plummer to install water line to unit. Job complete
Near Austin, TX 78701
Leonardo
Job Details: 12/04/2018
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to test unit for unit leaking. Turned unit on for 25 minutes and no leaks present. Unit was running with no dishes. Checked gaskets and could not duplicate the problem at this time. Maintenance guy was there with me.
Near Austin, TX 78746
Leonardo
Job Details: 12/04/2018
MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site to test unit for light under not turning off. Test unit and found bad board, relay not responding. Replaced board test unit and unit test good job complete light turning on and off."
Near Austin, TX 78746
Leonardo
Job Details: 12/04/2018
DISHWASHER KITCHENAID KDTM354DSS0 Arrived on site to replaced vent. Replaced vent test unit and unit test good job complete
Near Austin, TX 78749
Leonardo
Job Details: 12/04/2018
DISHWASHER WHIRLPOOL WDT720PADB1 Arrived on site to test unit for unit not washing. Test unit and found wash motor not coming on. He led power to motor and motor getting power but not responding. Replaced sump and motor test unit and unit test good no leaks present at this time. Collected $189.99 for labor before taxes.
Near Kyle, TX 78640
Leonardo
Job Details: 12/04/2018
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site to test unit for upper rack falling. Test unit and found broken stoppers. Installed new stopper test unit and unit test good job complete no leaks present at this time.
Near Austin, TX 78703
Scott
Job Details: 12/04/2018
WASHER WHIRLPOOL LNC6760B71 "Arrived on site for noisy spin cycle . Found bearing worn out in drain pump . Replaced pump , ran washer . All checked normal . No water leaks detected at time of service. Job complete ."
Near Wimberley, TX 78676
Robert
Job Details: 12/04/2018
MICROWAVE MAYTAG MMV4205DS1 Arrived on job for complaints of display said door when trying to cook. Need to replace switches. After replacement of parts test operation.
Near Pflugerville, TX 78660
Jonathan
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL KRSF505ESS01 "Arrived on site for refrigerator leaking water and ice melting. Inspected dispenser housing and found gasket on ice chute not in correct position. Attempted to correct gasket and it started crumbling apart. Will need to replace ice chute and ice door. Schedule return Monday the 10th, due to customer availability. ; ordrng 1 W10765378 (BRACKET)"
Near Austin, TX 78705
Scott
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site for water spilling from fill tube . Replaced ice maker and valve . Ran harvest all checked good . No water leaks or drips detected at time of service . Job complete.
Near Wimberley, TX 78676
Robert
Job Details: 12/04/2018
REFRIGERATOR/TOP GE GFD28GMLEES Arrived on job for complaints of gasket not staying on and water dripping from ice chute. Replaced gasket it is holding good. Water from chute from freezer gasket not sealed.
Near Pflugerville, TX 78660
Jonathan
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRS325SDHB02 Arrived on site for refrigerator not cooling. Performed diagnostics and found no response at UI. Found interior lights not working. Gained access to control and tested for voltage going to control and found 120 volts . Inspected all terminal connectors. Will need to replace main control and will have UI on hand if needed. Schedule return for Friday the 7th; ordrng 1 W11174836 (CONTROL) and 1 W11214887 (UI)
Near Austin, TX 78705
Scott
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site for water spilling from fill tube . Replaced ice maker and valve . Ran harvest all checked good . No water leaks or drips detected at time of service . Job complete.
Near Round Rock, TX 78681
Jerry C.
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 WSF26C2EXY02 Arrived to instal parts. I recovered refrigerant from the system and then removed and replaced the damaged tubing area. I installed and dye drier and vacuumed the system and monitored. I charged with the mfg prescribed refrigerant charge and tested. I removed and replaced tubing and verified the leaks had been corrected. The right door closer had broke at some point and the doors cannot be correctly set without replacement if the cams. Office to order door cams. No leaks observed during service. ; ordrng 1 W10500004 (hinge-door) and 1 WPW10257203 (cam-door)
Near Austin, TX 78759
Scott
Job Details: 12/04/2018
COOKTOP JENN-AIR JGC7530BS00 "Arrived on site for burner not igniting . Burner wasn’t properly on burner head . Reset cap , burner is now lighting properly . All burners are functioning properly . Nongas leaks detected at time of service .job complete ."
Near Austin, TX 78717
Jerry C.
Job Details: 12/04/2018
COOKTOP KITCHENAID KCGS556ESS02 KCGS556ESS02 Arrived to inspect knob issue. I found the center burner control valve was bent down and required replacement. I removed and replaced and correctly positioned the valve and tested. Several of the bezels were loose and will require replacement. Screws had been stripped prior and one in the front right broke during installation and the front right orifice holder will require replacement. No gas leaks detected during serve. ; ordrng 1 W10674920 (holder-orf) and 5 W10853046 (bezel-knob)s and 2 W11226732 (SCREW)s
Near Pflugerville, TX 78660
Jonathan
Job Details: 12/04/2018
RANGE WHIRLPOOL WFG515S0EB0 "Arrived on site for range, mouse had gotten into insulation. Removed top and inspected insulation and wire harness. Removed back panel and inspected wire harness. Gained access to bake burner and inspected. Found minor damage to back insulation. All wire harness checked good. Tested cooktop burners, baking and broil. (CO100)
Near Pflugerville, TX 78660
Jonathan
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for refrigerator making noises and doors are uneven. Leveled unit and corrected RC door. Performed diagnostics mode and ran compressor at maximum speed. Tested damper door. Tested evaporator fan motor. Added mastic pad by condenser area. All tested good, no water leaks present."
Near Austin, TX 78717
Jerry C.
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "WRS325SDHZ02 Arrived to inspect noise. I found the chassis had a vibration that was coming from the lower unit area. I adjusted and secured wiring and tubing within the chassis and the issue appeared resolved. I sealed cabinet gapping and found there was damage to the fc door. Office to order door. I advised the customer it will take 6-10 weeks for the door to arrive and the office will contact the customer to arrange return service. No leaks observed during service. ; ordrng 1 LW10913113 (FC DOOR, SS)"
Near Leander, TX 78641
Jerry C.
Job Details: 12/04/2018
DISHWASHER GE PDT855SSJ0SS "PDT855SSJ0SS Arrived to inspect no operation. The unit would power on, but it would not respond to the door being verified circuit position down to the control board connection and elected to replace it due to the manual not stating switch position and there was no change. I discussed the issue from prior with the customer and found they heard a frying or sizzling sound prior to the pump stopping. Office to order control, inverter and pump. No leaks observed during service. ; ordrng 1 CNOTES (PART AUTHORIZATION ) and 1 WD21X22876 (inverter pcba) and 1 WD21X22950 (CONTROL KIT) and 1 WD26X22789 (variable wash pump a)"
Near Round Rock, TX 78665
Jonathan
Job Details: 12/04/2018
DRYER MAYTAG MGDC465HW0 "Arrived on site to install previous diagnosed part. Gained access to timer, removed failed timer and installed new. Tested operation, all tested good."
Near Austin, TX 78717
Jerry C.
Job Details: 12/04/2018
OVEN WHIRLPOOL WOS51EC0AS04 WOS51EC0AS04 Arrived to inspect noise. The customer presented a video that I was able to hear a very loud rattle. I found the broiler element incorrectly seated within its mount and corrected. Further inspection showed the armored cable had been vibrating against the chassis and I corrected. Operational test good.
Near Leander, TX 78641
James
Job Details: 12/04/2018
VENTHOOD WHIRLPOOL UXT4030ADS2 Arrived on site and tested operation. Found that the fan running at a slow speed and will trip the breaker after running for about a minute. Tested incoming voltage and found to be correct. Inspected all wiring and found to be correct as well. Unit will need new fan to repair as the motor was hot after the breaker had tripped. ; ordrng 1 W10910693 (motor-fan)
Near Jarrell, TX 76537
Jerry C.
Job Details: 12/04/2018
MICROWAVE WHIRLPOOL WMH31017AB0 WMH31017AB0 Arrived to instal part. I removed the faulty blower and installed the replacement. I tested the unit through multiple cycles and it heated consistently. Operational test good.
Near Austin, TX 78735
Kevin
Job Details: 12/04/2018
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site and replaced control board diagnosed on previous visit after replacement start button is now operating properly. No water leaks from connections at time of service, job complete"
Near Leander, TX 78641
James
Job Details: 12/04/2018
WASHER WHIRLPOOL WTW8500DC2 Arrived on site and tested operation. Found console not responding to input. I was able to get into diagnostics but unit has a stuck button error. Cleared error but unable to start a cycle. I also found that the speaker has failed as well and no audible tone is heard when turning unit on or attempting to start a cycle. Unit will need new console to repair. I will also bring the main control as well; ordrng 1 W10838672 (console)
Near Austin, TX 78735
Kevin
Job Details: 12/04/2018
WASHER WHIRLPOOL MVWC565FW1 "Arrived on site and sound connector took a pastor is loose after correcting ran a diagnostic cycle and all functions are operating properly. No water leaks from connections at time of service, job complete."
Near Killeen, TX 76542
Al
Job Details: 12/04/2018
COOKTOP KITCHENAID KECC607BSS02 Arrived to inspect unit burners not working. I verified the complaint but ALL unit burners were operational. Customer did show me a crack on the right side of the unit. Will call kitchen Aid to get further assistance through kitchen Aid.Job complete NO PARTS USED
Near Georgetown, TX 78628
James
Job Details: 12/04/2018
DISHWASHER WHIRLPOOL WDF520PADM Arrived on site and installed new upper rack and stops. Tested for proper fit and function. Unit tests good. Job complete
Near Georgetown, TX 78633
Lou
Job Details: 12/04/2018
MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave light not working. Upon further inspection, I found that the unit is operating as designed. All lights are coming on ad turning off ad the display is on. I contacted the builder and when he arrived, he advised that the display was not working, but it came back on. I removed the control and found that the ribbon from the display to the control was not properly seated. I reseated the ribbon and tested and it operated as designed. Job completed. Builder left before signing receipt."
Near Leander, TX 78641
James
Job Details: 12/04/2018
REFRIGERATOR MAYTAG MFT2574DEM01 Arrived on site and tested operation. Customer only experienced freezing in fresh food compartment when the ice maker is turned on. Ran diagnostics and found damper would not cycle. Tested for voltage and found none. When plugged back in the damper would run constantly but register open and closed. Turned unit on and damper stayed in half open state. Monitored and damper never closed or opened fully. Unit has a failed control causing failures.
Near Leander, TX 78641
James
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Arrived on site and tested operation. Found temp at 65 degrees. Inspected evaporator for frost pattern and found ball of ice at top of evaporator. Unit has a failed compressor or sealed system leak. Unit will need new compressor, evaporator, heat exchanger, dye drier and process stub to repair. Office to weigh call for 3 hours; ordrng 1 CNOTE (3 HOURS) and 1 TJ90SF8404 (STUB) and 1 W10858281 (evaporator) and 1 W10861955 (tube) and 1 W11125124 (COMPRESSOR ) and 1 WPW10143759 (dryer)"
Near Austin, TX 78738
Cliff
Job Details: 12/04/2018
DISHWASHER MAYTAG MDBH989AWS2 Arrived on site to diagnose a dishwasher that will not start or cancel. Found start and cancel buttons shorted out on control panel. Control panel will need to be replaced to complete repairs. Panel sent today was wrong color and had too many buttons. Ordering correct panel and set return date for 12/11/18.; ordrng 1 W10811157 (panel-cntl)
Near Cedar Park, TX 78613
James
Job Details: 12/04/2018
REFRIGERATOR KITCHENAID KRMF706ESS02 Arrived on site and tested operation. Found no operation from deli control. Inspected harness and found 3 wires have broken. Installed new harness and tested. Unit working properly. Job complete
Near Cedar Park, TX 78613
James
Job Details: 12/04/2018
OVEN KITCHENAID KFDD500ESS02 Arrived on site and tested operation. Found convection fan running normal. Tested temps and found unit averaging 10 degrees colder than set temp. Calibrated up 10 degrees. Unit working properly. Job complete
Near Leander, TX 78641
James
Job Details: 12/04/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and tested operation. Ran diagnostics and found no error codes. Unit fills and washes properly and the heater is cycling on properly. Instructed customer about the energy efficiency of the unit and best practices for optimal performance of dishwasher. Unit working as designed. Job complete
Near Austin, TX 78738
Cliff
Job Details: 12/04/2018
OVEN KITCHENAID KODE300ESS02 Arrived on site to diagnose and oven with the interior liner that has enamel chipping off. Found 4”x1/2” Section of enamel chipped off front center of lower oven. Contacted tech line and spoke with Adrian advised to paint chipped area. Homeowner did not wish to proceed with repairs at this time. SR number 7723594061.
Near Austin, TX 78738
Cliff
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL KRFC704FPS01 Arrived on site to diagnose the refrigerator that is not producing ice. Tested unit and found wiring for icemaker fill tube heater broken behind indoor ice maker. Replaced fill tube heater and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78738
Cliff
Job Details: 12/04/2018
DISHWASHER WHIRLPOOL WDF510PAYSA Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found heating element shorted out causing failure. Replaced heating element and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.Element
Near Round Rock, TX 78665
Lou
Job Details: 12/04/2018
OVEN WHIRLPOOL WFG530S0ES0 "arrived on site to inspect oven door issue. Upon further inspection, the customer advised that when he is standing in front of the unit, he can feel lots of heat coming up from the door and has not felt this before. I opened the door to find that the door gasket is badly worn ad needs replacing. I removed the door and found that the hinges were slightly bent and the hinge with the spring (right side) is not closing all the way (not enough tension). I removed both hinges and tested and the door closes much better. I tested the temperature in the unit using my multimeter and placing my thermal lead in the middle of the center rack. When I start the unit on Bake at 350 degrees and my multimeter was reading 220 degrees, I noticed that the control was not moving past 100 degrees. I pulled the unit out and removed the back cover. I verified ohms to the sensor and it was good. Also, I found that the oven light was not working. I am ordering a gasket, control, and l
Near Driftwood, TX 78619
Brandon
Job Details: 12/04/2018
OVEN KITCHENAID KOSE500ESS01 "Arrived on site for customer complaint of inner glass broken. Found window pack glass broke, I replaced window pack glass, tested good."
Near Buda, TX 78610
Brandon
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site for customer complaint of ice maker being broken, found thermistor holder broken, I replaced ice maker unit tested good."
Near Georgetown, TX 78633
Lou
Job Details: 12/04/2018
OVEN WHIRLPOOL WFG550S0HZ0 "arrived on site to inspect oven temps too cold. Upon further inspection, using my thermalcouple, I placed my thermal lead in the middle of the center rack and tested the unit on Bake at 350 degrees. At the 350 preheat, my temperature reading was 351 but the control read 330. When the Ignitor kicked the burner back on my reading was 337. Once the unit peaked it was reading 368. The average reading was 352. I calibrated the control +20 degrees. I advised the customer of my findings. No gas leaks detected during service, job completed."
Near , TX 78610
Brandon
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of unit leaking, found loose hose connection at water filter housing. Repaired the loose connection unit tested good"