Near Austin, TX 78723
Robert
Job Details: 08/01/2018
WDF520PADM7 Arrived on job for complaints of not drying. Adjust wet agent setting and run diagnostics. Heater working. No leaks detected at time of service. Job complete
Near Driftwood, TX 78619
Kevin
Job Details: 08/01/2018
Arrived on site and found frost buildup inside of the freezer, used silicone to close any air gaps between the liner and the other cabinet. Removed all interior frost and recommended to customer that refrigerator be observed for further frost buildup. No water leaks from connections at time of service, job complete if situation happens again may need 2 of A3189395
Near Austin, TX 78738
Luis
Job Details: 08/01/2018
Refrigerator- no power to outlet customer will need electrician
Near Mountain City, TX 78610
Kevin
Job Details: 08/01/2018
Arrived on site and found frost buildup inside of the freezer, used silicone to close any air gaps between the liner and the other cabinet. Removed all interior frost and recommended to customer that refrigerator be observed for further frost buildup. No water leaks from connections at time of service, job complete if situation happens again may need 2 of A3189395
Near Taylor, TX 76574
Thomas L.
Job Details: 08/01/2018
Arrived on site and installed new lid latch. Ran diagnostics to test latch function and all mechanical functions. Unit disconnected and water connections not available to test for leaks. Unit operating properly. Job complete
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/01/2018
WDF520PADB7 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not spraying dishes with water. Tested unit and found sump not moving water. Removed faulty sump n motor and installed new replacement. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/01/2018
RF315PXEW0 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range large coils stays on high and won’t adjust. Confirmed issue. Removed back panel and found infinite switches burnt. Ordering new large infinite switches, and receptacles. R/S for Monday 8/6.
Near Round Rock, TX 78681
Tyler B.
Job Details: 08/01/2018
Near Buda, TX 78610
Kevin
Job Details: 08/01/2018
Arrived on site and found customer has un installed microwave, replaced magnetron capacitor and diode diagnosed by first technician. Vent to exterior was incorrectly installed originally I will need to be redone in order for microwave to fit properly, took one picture. Job complete.
Near Temple, TX 76502
Mike G.
Job Details: 08/01/2018
WDF520PADW7, Arrived on site for unit not draining checked unit and found that drain hose is hooked up to the Garbage disposal and Knockout plug has not been knocked out customer is stating that the countertops were just replace and when installing new countertops Sink garbage Disposal dishwasher where all removed and when everything was reinstalled unit was not draining found that the drain hose was installed to another spot for draing for the dishwasher customer will need to have a plumber to checked out the plumbing to make sure it is safe to knock out the knockout plugs checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Temple, TX 76502
Mike G.
Job Details: 08/01/2018
WDF520PADW7, Arrived on site for unit not draining checked unit and found that drain hose is hooked up to the Garbage disposal and Knockout plug has not been knocked out customer is stating that the countertops were just replace and when installing new countertops Sink garbage Disposal dishwasher where all removed and when everything was reinstalled unit was not draining found that the drain hose was installed to another spot for draing for the dishwasher customer will need to have a plumber to checked out the plumbing to make sure it is safe to knock out the knockout plugs checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Cedar Park, TX 78613
Wesley
Job Details: 08/01/2018
WRX735SDBM04 arrived on site and found absolute no cool. Tested start device and found failed. Replaced start device. All is. Ow operating as designed. Advised customer on use and care. All checks good.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/01/2018
ED5VHGXMB10 (SxS Refrigerator) - Arrived onsite for customer complaint of icemaker leaking when making ice and not dispensing ice. Found icemaker is leaking from the front of the mold and also the auger indie container is stripped. Ordering new ice container and returning with icemaker. R/S for 8/6. Icemaker turned off to prevent leaks. All water connections were dry at time of service.
Near Liberty Hill, TX 78642
Lou
Job Details: 08/01/2018
arrived on site to inspect microwave light flickering. Upon further inspection, I opened and closed the door and found that the inner light would flicker intermittently. I removed and replaced all three switches and both interlocks and tested the unit. Unit operates as designed. Job completed.
Near Taylor, TX 76574
Thomas L.
Job Details: 08/01/2018
Arrived on site and tested washer. Found that drain pump running constantly and control will not allow diagnostics. Blew air through pressure hose to check for blockage and found to be clear. Unit will need new control to and possibly drain pump. Quoted customer $229.65 plus tax for control and 189.99 plus tax for labor. Quoted $118.19 plus tax for drain pump if needed. Customer looking into new washer before proceeding with repair. Collected $99.99 plus tax diagnosis. All water connections dry at time of service. Job complete
Near Fort Hood, TX 76544
Arthur B.
Job Details: 08/01/2018
MEDX655DW1(Dryer) - Arrived onsite for customer compliant of dryer taking too long to dry clothes. Tested unit. Checked house venting outside and could see lint build up on cap. Advised customer to call housing maintenance and have house venting cleaned out for proper air flow. Dryer does heat and tumble as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 08/01/2018
MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer shaking when spinning. Tested unit. Found inner basket has wobble when spinning. Also found inner basket moves around as well and not fully secure. Ordering new inner basket. R/S for Monday 8/6. All water connections were dry at time of service.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 08/01/2018
MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer shaking when spinning. Tested unit. Found inner basket has wobble when spinning. Also found inner basket moves around as well and not fully secure. Ordering new inner basket. R/S for Monday 8/6. All water connections were dry at time of service.
Near Austin, TX 78739
Leonardo
Job Details: 08/01/2018
Whirlpool dishwasher not washing model: WDF520PADM7. Arrived on site to test unit for not washing. Test unit and found wash motor not coming on. Found wash motor getting power but not responding. Replaced sump and motor test unit for leaks no leaks present at this time. Wash motor coming on and draining correctly job complete
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/01/2018
Model WDT730PAHZ0, Arrived on call for dishwasher not drying dishes, checked for error codes and got f5 e1 which is a door stuck open error, door switch checks good, found no other errors, found that customer is not running hot water at sink before starting dishwasher which is mandatory, had to run hot water at sink for about 5 min before water temp got to 120 degrees, also found customer is using to much soap it is forming a layer of suds in bottom of the dishwasher, heater element is coming on and pulling 7.3 amps which is good, customer to switch to liquid soap and start with 1 table spoon of liquid and if still sudsing after 5 min. Of sloshing reduce to 1 tea spoon of liquid and rinse aid set it to 1 at the lowest setting on dispenser and must run hot water at sink before starting dishwasher, no parts needed, no water leaks at time of call, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/01/2018
Model WDT730PAHZ0, Arrived on call for dishwasher not drying dishes, checked for error codes and got f5 e1 which is a door stuck open error, door switch checks good, found no other errors, found that customer is not running hot water at sink before starting dishwasher which is mandatory, had to run hot water at sink for about 5 min before water temp got to 120 degrees, also found customer is using to much soap it is forming a layer of suds in bottom of the dishwasher, heater element is coming on and pulling 7.3 amps which is good, customer to switch to liquid soap and start with 1 table spoon of liquid and if still sudsing after 5 min. Of sloshing reduce to 1 tea spoon of liquid and rinse aid set it to 1 at the lowest setting on dispenser and must run hot water at sink before starting dishwasher, no parts needed, no water leaks at time of call, call complete.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 08/01/2018
WRT511SZDM00 (Top Mount Refrigerator) - Arrived onsite for builder complaint of RC door dented when opening unit out of packing. Confirmed dent. Removed and replaced RC door. Builder satisfied with replacement. No other issues found. Unit is not connected to water.
Near Austin, TX 78703
Luis
Job Details: 08/01/2018
Ice machine. Replaced defective water valve to icemaker
Near Buda, TX 78610
Brandon
Job Details: 08/01/2018
Arrived on site for customer wanting shipping bolts installed. I installed the shipping bolts that the customer had, no water or power was hooked up at time of service.
Near Lago Vista, TX 78645
Jerry C.
Job Details: 07/31/2018
KSC24C8EYY02 Arrived to inspect cooling issue. I found the fc at 30 degrees and the rc at 45. The unit has been having troubles freezing items such as ice cream for several weeks and had been getting worse. I found the discharge tube too cool at approximately 12 inches from the compressor and the compressor was very hot. I removed and replaced the compressor and rc evap, including the dye drier and service port and pulled vacuum in the system for 15 minutes. After monitoring for an additional 15, I charged the unit with the mfg’s prescribed charge amount and tested. Operational test good, no leaks observed during service.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/31/2018
Model WTW5000DW1, Arrived on call for washer ripping cloths, found wash plate had crack in it snagging cloths ripping them, also had change between the outer edge of the wash plate and the inner tub that could catch on clothing, wash plate broke trying to get it out but not able to remove the metal center from the wash plate from gear case, will order all the parts listed for order, will need autho., customer not to use the unit until repaired no water leaks at time of call.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/31/2018
Model WTW5000DW1, Arrived on call for washer ripping cloths, found wash plate had crack in it snagging cloths ripping them, also had change between the outer edge of the wash plate and the inner tub that could catch on clothing, wash plate broke trying to get it out but not able to remove the metal center from the wash plate from gear case, will order all the parts listed for order, will need autho., customer not to use the unit until repaired no water leaks at time of call.
Near Georgetown, TX 78633
Tyler B.
Job Details: 07/31/2018
Near Austin, TX 78735
Luis
Job Details: 07/31/2018
Ice machine. Replaced failed water valve
Near Round Rock, TX 78664
Wesley
Job Details: 07/31/2018
WTW5800SW0 Arrived on site and found unit lid switch weak. Replaced lid switch and advised customer on repair. All checks good. Unit operating as designed.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/31/2018
WDT750SAHZ0 (Dishwasher) - Arrived onsite for builder complaint of dishwasher not closing properly. When arrived,unit was uninstalled and in garage. Found RH hinge tab that hold door broke off causing the closing issue. Removed and replaced RH bracket. Reassembled. Door now closes as intended. No other issues found. Can not test unit due to being uninstalled. No water connected at this time.
Near Lockhart, TX 78644
Diego G.
Job Details: 07/31/2018
Arrived on site. Checked for light issues. Found bad door switch causing light not to come on and freezer. Replace light switch, all functions tested OK. No leaks present. Job complete
Near Lockhart, TX 78644
Diego G.
Job Details: 07/31/2018
Arrived on site. Checked for light issues. Found bad door switch causing light not to come on and freezer. Replace light switch, all functions tested OK. No leaks present. Job complete
Near Lockhart, TX 78644
Diego G.
Job Details: 07/31/2018
Arrived on site. Checked for light issues. Found bad door switch causing light not to come on and freezer. Replace light switch, all functions tested OK. No leaks present. Job complete
Near Lockhart, TX 78644
Diego G.
Job Details: 07/31/2018
Arrived on site. Checked for light issues. Found bad door switch causing light not to come on and freezer. Replace light switch, all functions tested OK. No leaks present. Job complete
Near Lockhart, TX 78644
Diego G.
Job Details: 07/31/2018
Arrived on site. Checked for light issues. Found bad door switch causing light not to come on and freezer. Replace light switch, all functions tested OK. No leaks present. Job complete
Near Lockhart, TX 78644
Diego G.
Job Details: 07/31/2018
Arrived on site. Checked for light issues. Found bad door switch causing light not to come on and freezer. Replace light switch, all functions tested OK. No leaks present. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/31/2018
Arrived on site and installed rear panel. Tightened all screws and ensured connection motor screws were tight. Tested for proper operation. Unit working properly. Job complete.
Near Leander, TX 78641
Lou
Job Details: 07/31/2018
arrived on site to inspect refrigerator doors with rust and discoloration. Upon further inspection, I found that both rc doors had rust spots on them and the fc door had a few spots of rust or discoloration on it. I removed and replaced both rc doors and the fc door. I used the gaskets from the old doors as they were in working condition. I tested the unit and unit operates as designed. No water leaks observed during service. Job completed.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/31/2018
MDB7749SAB1 (Dishwasher) - Arrived onsite to install new control and UI to dishwasher from my prior visit’s diagnosis. Removed faulty control and console and installed new replacements. Reassembled and tested. Unit now powers on,fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 07/31/2018
MDET446AYW Arrived on site and found Belt nut loose on the motor shaft. Secured by reversing position of nut. Replaced belt due to significant wear. All else checks good. Unit operating as designed.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/31/2018
Model WRF560SMYW05, Arrived on call for ice maker not making ice or making ice slowly, found that ice maker is not making ice at all is the complaint, found that ice maker bail arm was put to the off position stopping ice maker from running, flipped bail arm down on ice maker and ice maker cycled on its own and filled with water all checks good, no parts needed, customer to allow for proper ice production with in next 24-48 hours, no water leaks at time of call.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/31/2018
Model WRF560SMYW05, Arrived on call for ice maker not making ice or making ice slowly, found that ice maker is not making ice at all is the complaint, found that ice maker bail arm was put to the off position stopping ice maker from running, flipped bail arm down on ice maker and ice maker cycled on its own and filled with water all checks good, no parts needed, customer to allow for proper ice production with in next 24-48 hours, no water leaks at time of call.
Near Georgetown, TX 78633
Tyler B.
Job Details: 07/31/2018
Near Austin, TX 78746
Kevin
Job Details: 07/31/2018
Arrived on site and found ice machine is off, turn power on and ice machine started a normal cycle. Absorbed it for 30 minutes and a sheet of ice was made Took one picture of it on cutting grid SR7722596181 spoke with tech line. Since It is making ice properly they do not recommend any replacement or adjustment. Requested to customer that if they have the same experience do not turn off the machine in between technician visits. No water leaks from connections at time of service, job complete.
Near Killeen, TX 76543
Arthur B.
Job Details: 07/31/2018
MEDX655DW1 (Dryer) - Arrived onsite for customer complaint of of dryer push to start switch broke inside console. Removed console and found push to start tabs that hold the switch to console had broken off. Removed faulty switch and installed new replacement. Reassembled and tested. Unit now starts,tumbles and heats as intended. No other issue found. Dryer vent and lint trap was clean of lint at time of service.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/31/2018
Model KCGS956ESS02, Arrived on call for right front burner knob ring under knob is loose and still igniting after gas is lit 1 time but has not repeated customer says, was not able to get this to repeat while at customers home, will order bezel and will reschedule for 8/7/18, instructed customer on making sure burner caps are on burners correctly, no gas leaks at time of call.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/31/2018
Model KCGS956ESS02, Arrived on call for right front burner knob ring under knob is loose and still igniting after gas is lit 1 time but has not repeated customer says, was not able to get this to repeat while at customers home, will order bezel and will reschedule for 8/7/18, instructed customer on making sure burner caps are on burners correctly, no gas leaks at time of call.
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/31/2018
Arrived on site for customer complaint of microwave sparking during use, found rusted out holes in two locations in cavity, can not be repaired.
Near Pflugerville, TX 78660
Wesley
Job Details: 07/31/2018
WRS325FDAB06 Arrived on site and found gfci breaker causing tripping to happen during surges. 7722595126 documented with Dave at techline. No recommendation from whirlpool. Suggested pursuing city exemption for appliance bearing breakers.
Near Temple, TX 76501
Arthur B.
Job Details: 07/31/2018
MFF2557HEQ (French Door Refrigerator) - Arrived onsite for French door refrigerator not asking ice. Removed evaporator cover and found upper portion of evaporator frosted up. Used steamer to removed frost build up. Checked also icemaker harness and found no power going to icemaker. Removed icemaker and harness and installed new replacements. Reassembled. Found power going to icemaker. Advised customer to wait 24hrs for ice to produce. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
Lou
Job Details: 07/31/2018
arrived on site to inspect venthood making loud noise. Upon further inspection, I turned the unit fan on low, medium and high and while on high speed, I could hear a chirping noise coming from the fan motor. I removed the fan motor assembly to inspect and I found a small piece of the fan wheel was broken so at high speed the fan was rubbing the housing. I replaced the fan motor assembly and tested the unit and the unit operated as designed. I notified the builder of my findings. Job completed.
Near Cedar Creek, TX 78612
Nathaniel B.
Job Details: 07/31/2018
Model MEDB765FW0, Arrived on call for dryer drum still turning when door is opened, diag. Unit has a bad door switch prior, replaced door switch and know when opening door the dryer drum stops turning, all checks good, call complete.
Near Cedar Creek, TX 78612
Nathaniel B.
Job Details: 07/31/2018
Model MEDB765FW0, Arrived on call for dryer drum still turning when door is opened, diag. Unit has a bad door switch prior, replaced door switch and know when opening door the dryer drum stops turning, all checks good, call complete.
Near Austin, TX 78731
Cliff
Job Details: 07/31/2018
Whirlpool refrigerator ET1CHMXKB03. Arrived on site to diagnose a refrigerator that is leaking. Found defrost drain clogged with ice causing freezer defrost water to leak into refrigerator section. Steamed drain and found no obstructions. Tested unit and found all is now working properly. No leaks were found after services were performed.
Near Cedar Creek, TX 78612
Nathaniel B.
Job Details: 07/31/2018
Model WOS51EC0AS04, Arrived on call for oven temp getting to hot, had customer preheat the oven to 350 degrees prior to arriving at customers home oven cut out temp 390 degrees, cut in temp got 321 degrees which is a average temp of 356 degrees so calibrated oven -5 for a average temp of 349 when set at 350 degrees, no parts needed, call complete.
Near Cedar Creek, TX 78612
Nathaniel B.
Job Details: 07/31/2018
Model WOS51EC0AS04, Arrived on call for oven temp getting to hot, had customer preheat the oven to 350 degrees prior to arriving at customers home oven cut out temp 390 degrees, cut in temp got 321 degrees which is a average temp of 356 degrees so calibrated oven -5 for a average temp of 349 when set at 350 degrees, no parts needed, call complete.
Near Lakeway, TX 78738
Brandon
Job Details: 07/31/2018
Arrived on site for customer complaint of water leaking from the top by the water filter. I found the water line feeding the ice maker was not properly connected to 5e water valve and leaking. I reconnected water line and filled ice maker mold, no leaks at time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 07/31/2018
Arrived on site. Check for no ice issues. Found condenser fan motor not kicking on allowing things to melt. Replace condenser fan motor and ran diagnostic test, all functions tested OK. Instructed customer to allow 24 hours for unit to fill up. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 07/31/2018
Arrived on site. Check for no ice issues. Found condenser fan motor not kicking on allowing things to melt. Replace condenser fan motor and ran diagnostic test, all functions tested OK. Instructed customer to allow 24 hours for unit to fill up. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 07/31/2018
Arrived on site. Check for no ice issues. Found condenser fan motor not kicking on allowing things to melt. Replace condenser fan motor and ran diagnostic test, all functions tested OK. Instructed customer to allow 24 hours for unit to fill up. No leaks present. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/31/2018
Arrived onsite and installed new fill tube and ice maker. Tested ice maker for proper operation and inspected for water leaks. All water connections dry and ice maker no longer leaking. Removed ice build up from bottom of freezer. Unit working properly. Job complete
Near Spicewood, TX 78669
Luis
Job Details: 07/31/2018
Refrigerator-defrosted and cleared drain installed updated fresh food thermistor
Near Austin, TX 78723
Robert
Job Details: 07/31/2018
WEG515S0FS0 Arrived on job for complaints of Oder we ended cooking. Found the air to gas mix off. Adjust air to correct. Operation normal. No leaks detected at time of service. Job complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 07/31/2018
Wrx998SIBM01 Arrived on site and found ice build up due to freezer door poor alignment exasperated by freezer door being left open. Corrected seal and removed ice. Used steamer and heat treatment to close gap. Advised customer concerning repair. All checks good. Unit now operating as designed.
Near Leander, TX 78641
Lou
Job Details: 07/31/2018
arrived on site to inspect oven not heating properly. Upon further inspection, the customer advised that she had a power outage and she had to reset the clock. I found that the unit had been switched to Celsius. The customer advised that the unit would not go above 177 degrees. With the unit being set at Celsius, it was set at 177 degrees Celsius. I changed the unit to read at Fahrenheit and began testing at 350 degrees. I took five readings of 334, 297, 377, 324 and 377 and the average was 342. I advised the customer that the unit is operating as designed. Job completed.
Near Austin, TX 78731
Cliff
Job Details: 07/31/2018
Kitchenaid refrigerator KSCS25KSS01. Arrived on site to diagnose the refrigerator with the ice dispenser that is not operating. Tested unit and found broken wire is at bottom of freezer door causing no power to reach dispenser motor. Repaired wiring and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78731
Cliff
Job Details: 07/31/2018
Kitchenaid microwave KHMS155LSS1. Arrived on site to diagnose a microwave with a broken handle. Found handle separating from door assembly due to a cracked mounting area inside handle. Was able to repair handle with a screw that is longer than factory. Tested unit and found all is fully secured and operating properly.
Near Hewitt, TX 76643
Arthur B.
Job Details: 07/31/2018
WFE525S0HV0 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range getting error code F1E2 (AD Error) and F2E1 (Shorted Keypad). Confirmed error code in diagnostics. Removed and replaced faulty control board assembly. Reassembled and tested. All functions/features work as intended. No other issues found.
Near Austin, TX 78723
Robert
Job Details: 07/31/2018
WRT318FMDV01 Arrived on job for complaints of not cooling. Compressor making clicking noise replaced starter and test operation normal. No leaks detected at time of service. Job complete
Near Austin, TX 78731
Cliff
Job Details: 07/31/2018
Whirlpool dryer WGD9500TW3. Arrived on site to diagnose a dryer that was not responding controls. Tested unit and found all controls fully responsive and no mechanical failures at this time. No repairs are necessary and all is working properly. Advised homeowner may have been moisture related issue and once the unit dried out everything is now operating properly.
Near Spicewood, TX 78669
Luis
Job Details: 07/31/2018
Refrigerator-replaced Gemini control board
Near Austin, TX 78737
Brandon
Job Details: 07/31/2018
Arrived on site for for customer complaint of dryer making noise. I found a penny stuck in the drum felt, I removed the penny, unit tested good.
Near Austin, TX 78759
Scott
Job Details: 07/31/2018
Maytag sided x side
Near Hutto, TX 78634
Tyler B.
Job Details: 07/31/2018
Near Hewitt, TX 76643
Arthur B.
Job Details: 07/31/2018
MSD2454FRW (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator making noise when dispensing water and ice. Tested unit and found door chute will maki noise when dispensing. Removed and replacement door chute.Retested. Same result. Will need to order dispenser control to complete repair. R/S customer for Friday 8/3. All water connections were dry at time of service.
Near Round Rock, TX 78681
Thomas L.
Job Details: 07/31/2018
KRMF706ESS Tested for ice maker not dispensing. Found moisture has gotten into dispenser motor and frozen. Installed new motor and tested operation. Unit now dispensing ice properly. Job complete
Near Austin, TX 78723
Robert
Job Details: 07/31/2018
UXT3030ADB2 Arrived on job for complaints of filter too tight. Found filter damaged. Replaced filter and test light and fan operation normal.
Near Liberty Hill, TX 78642
Lou
Job Details: 07/31/2018
arrived on site to inspect washer door lock not unlocking. Upon further inspection, I placed the unit in diagnostics and found no error codes. I continued with testing and unit operated as designed with no error codes at the end. Customer advised that the unit will not unlock at the end of the cycle as if it were stuck in the last mode of the cycle. I verified continuity at thee J9 numbers 1 & 2 and found 118 ohms. Following Service Matters tech sheet, I removed and replaced the main control and tested unit and the unit operated as designed. No water leaks observed during service, job completed.
Near Liberty Hill, TX 78642
Lou
Job Details: 07/31/2018
arrived on site to inspect dishwasher not draining. Upon further inspection, I found that the customer had recently installed a disposal and I found that the drain knockout had not been removed. I removed the knockout and tested the unit and the unit operated as designed. I quoted the customer DW500 $99.99 and provided a 10% discount for military service. The total including tax was $97.41 and was paid in full. No water leaks observed during service, job completed.
Near Hutto, TX 78634
Wesley
Job Details: 07/31/2018
Blower fan needed replacement in whirlpool range cooktop. Replaced fan. Now unit is operating as designed.
Near Austin, TX 78735
Brandon
Job Details: 07/31/2018
Arrived on site for customer complaint of washer making load banging noise during spin. I found washer was not level, I leveled the washer and calibrated unit. Tested good, water lines were dry at time of service.
Near Austin, TX 78741
Kevin
Job Details: 07/31/2018
Arrived on site and replaced blower fan diagnosed on previous visit after replacement rattling has stopped and no further repair is required, job complete
Near Georgetown, TX 78626
Tyler B.
Job Details: 07/31/2018
Near Lorena, TX 76655
Arthur B.
Job Details: 07/31/2018
KDFE204EBL4 (Dishwasher) - Arrived onsite to install new upper tracks and latch from prior tech’s diagnosis. Uninstalled unit and removed upper tracks. Installed new upper tracks and latch. Reinstalled. Verified tub is square. Tested unit. Unit fills,washes,drains and heats with no issues nor leaks. All water connections were dry at time of service.
Near Round Rock, TX 78664
Thomas L.
Job Details: 07/31/2018
Arrived on site and installed new ice container. Tested for proper operation. Unit working proper. All water connections were dry at time of service. Job complete
Near Spicewood, TX 78669
Luis
Job Details: 07/31/2018
Ice machine. Diagnosed faulty water filter installed new water filter tested unit working
Near Austin, TX 78741
Kevin
Job Details: 07/31/2018
Arrived on site and inspected wash machine and found that latch is not working, after replacing latch all function has returned to washer. Ran a calibration cycle to ensure correct operation. No water leaks from connections at time of service, job complete.
Near Austin, TX 78717
Cliff
Job Details: 07/31/2018
Whirlpool range WFG540H0ES1. Arrived on site to diagnose a cooktop with burners failing to ignite. Tested unit and found right front and left front burner is not lighting properly due to misformed burners and burner caps. Replaced LF and RF burners and all caps. Tested unit and found all is working properly at this time. No gas leaks were found at time of service.
Near Round Rock, TX 78665
Thomas L.
Job Details: 07/31/2018
Arrived on site for no cool condition. Found unit totally inoperable. Removed unit from wall. Found no power to unit. Go into garage to reset breaker, all operations are normal .
Near Round Rock, TX 78665
Wesley
Job Details: 07/31/2018
Wsf26c3exf01 arrived on site for fridge door having been misaligned for months with poor seal. Aligned and leveled door. Now unit seals properly. All checks good. No parts needed.
Near Temple, TX 76501
Arthur B.
Job Details: 07/31/2018
MVWC416FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not coming. Checked receptacle for proper wiring. Found wiring correct but receptacle loose. Plugged unit in another receptacle and ran calibration. Unit calibrate successfully. Unit fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/31/2018
Arrived on site and tested unit. Customer stated that venthood has been working properly for the last week. Unable to duplicate the issue that customer was having. Unit working properly. Job complete
Near Temple, TX 76502
Arthur B.
Job Details: 07/31/2018
RTW4516FW1 (Top Load Washer) - Arrived onsite to install control to top load washer from prior tech’s diagnosis. Removed console and remove faulty control. Installed new replacement. Reassembled. Calibrated unit. Unit calibrated successfully. Unit fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/30/2018
Arrived on site and tested unit. Found no water getting to ice maker. Inspected valve and water line. Found line to ice maker frozen and valve began to leak after removing. Installed new valve and defrosted water line. Tested for proper operation and inspected for leaks. All water connections dry at time of service. Ice maker cycled properly and filled with water. Job complete.
Near Buda, TX 78610
Kevin
Job Details: 07/30/2018
Arrived on site and inspected ice machine and found it is producing almost no ice, took one picture. Found user interface is unresponsive, it will not go into a diagnostic cycle. Inspected compressor and found it has been modified by a previous company with an external start device, took one picture. Main harness has been modified also. Spoke with LM, He recommends a complete seal systems service as well as a new main harness. Also control board and user interface will need to be replaced. Will turn over to AHS for authorization. No water leaks from connections at time of service
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/30/2018
Arrived on site and installed new door gasket. Tested for proper operation and inspected for water leaks. Found all water connections dry after repair and unit working properly. Job complete
Near Georgetown, TX 78628
Tyler B.
Job Details: 07/30/2018
Near Buda, TX 78610
Brandon
Job Details: 07/30/2018
Arrived on site for part hanger, I replaced suspension rods, and outer tub ring, unit tested good, no leaks at time of service.
Near Austin, TX 78723
Robert
Job Details: 07/30/2018
WDT720PADW2 Arrived on job to replace pads. After replacement of pads door operation normal. No leaks detected. Job complete