Service History 888

Near Wimberley, TX 78676
Diego G.
Job Details: 01/22/2019
RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site. Check for no display issues. Found LEDs fading from display. Replaced display and cycle, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78757
Cliff
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL WRT138TFXF02 Arrived on site to diagnose a refrigerator that is leaking. Tested unit and found water line that connects to valve and icemaker filter leaking at valve due to misshaped line. Removed damaged portion of line and tested unit. Found all is functioning properly at this time and no leaks were found after services were performed. Homeowner approved quote for labor. Office to charge card on file for balance of repair.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site. Checked for leaking issues. Found drain clogged again. Called tech-support and they are saying that drain wall has to be caved in creating drain to keep freezing over. Instructed customer that drain line is nonrepairable and cannot do nothing about it. Instructed customer to get with whirlpool for resolution. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site. Checked for leaking issues. Found drain clogged again. Called tech-support and they are saying that drain wall has to be caved in creating drain to keep freezing over. Instructed customer that drain line is nonrepairable and cannot do nothing about it. Instructed customer to get with whirlpool for resolution. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site. Checked for leaking issues. Found drain clogged again. Called tech-support and they are saying that drain wall has to be caved in creating drain to keep freezing over. Instructed customer that drain line is nonrepairable and cannot do nothing about it. Instructed customer to get with whirlpool for resolution. No leaks present. Job complete
Near Bee Cave, TX 78738
Brandon
Job Details: 01/22/2019
OVEN WHIRLPOOL WOD97EC0HZ00 "Arrived on site for customer complaint of unit not working and clock not maintaining time and date. Found unit was still in demo mode, I reset controls and took unit out of demo mode. Tested good."
Near Austin, TX 78759
Cliff
Job Details: 01/22/2019
DRYER LG DLG5988S arrived on site to diagnose a dryer that is making unusual noise. Found failed roller in unit. Replaced roller and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78724
Joseph C.
Job Details: 01/22/2019
WASHER AMANA NTW4516FW1 "Arrived on site for “unit does not complete wash cycle” complaint. Inspected unit and found about 12” of drain line in stand pipe and F8E1 error code, when performing error code check. Adjusted drain hose to 4”-4.5” into standpipe. Found loose connection on fill valve, as well. Reconnected harness to inlet valve. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78746
Cliff
Job Details: 01/22/2019
OVEN JENN-AIR JJW2830WB00 Arrived on site to diagnose an oven that is not turning on. Tested unit and found power supply receiving voltage but not sending any to panel. Power supply will need to be replaced to complete repairs. Return date is set for 1/23/19 with an a.m. request.control (174.10+tax)Svc/Lbr (219.99+tax); ordrng 1 WPW10286791 (cntrl-elec)
Near Round Rock, TX 78681
Jerry C.
Job Details: 01/22/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived for service. The office called prior to entering the home and informed me the customer requested a cancellation. No access to unit.
Near Copperas Cove, TX 76522
Steve C.
Job Details: 01/22/2019
OVEN WHIRLPOOL WGE555S0BS02 Arrived on site for the unit made a pop noise. Tested the unit and did not find any burnt spots and the left front burner is working properly. Did find two of the knobs are broken and hard to turn. Will need to order two knobs.; ordrng 2 WPW10437088 (knob)s
Near Austin, TX 78723
Wesley
Job Details: 01/22/2019
WASHER WHIRLPOOL WFW7590FW0 "Arrived on site and used tub, rotor, stator and bolt to repair. Unit is now operating as designed."
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/22/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no cooling issues. Found refrigerator evaporator Iced over completely. Instructed customer they will need to thaw out refrigerator in order for us to replace thermistor. Reschedule for 1/23/19
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/22/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no cooling issues. Found refrigerator evaporator Iced over completely. Instructed customer they will need to thaw out refrigerator in order for us to replace thermistor. Reschedule for 1/23/19
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/22/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no cooling issues. Found refrigerator evaporator Iced over completely. Instructed customer they will need to thaw out refrigerator in order for us to replace thermistor. Reschedule for 1/23/19
Near New Braunfels, TX 78130
Robert
Job Details: 01/22/2019
COOKTOP WHIRLPOOL WFC150M0EB3 Arrived on job for complaints of burners weren’t working properly. Instructed customer on correct sizing of element to pan.
Near Leander, TX 78641
Jerry C.
Job Details: 01/22/2019
VENTHOOD KITCHENAID KVUB600DSS3 KVUB600DSS3 Arrived to inspect noise. I found the blower very out-of-balance and it will require replacement. Office to order blower and contact the customer to schedule return service. ; ordrng 1 W11035826 (motor-fan)
Near Killeen, TX 76549
Al
Job Details: 01/22/2019
WASHER WHIRLPOOL CHW9150GW0 Arrived to install previously ordered part. Removed and replaced the belt. Reassembled unit. All water lines were dry at the time of service. JOB COMPLETE.
Near Austin, TX 78735
Brandon
Job Details: 01/22/2019
OVEN WHIRLPOOL WOS97EC0HZ00 "Arrived on site to replace UIB panel and blower motor, I replaced both parts, tested good."
Near Austin, TX 78723
Wesley
Job Details: 01/22/2019
DRYER WHIRLPOOL WED4815EW0 Arrived on site and found unit dryer fuse blown. Verified all other parts function. Element not grounded. All checks good after repair. Replaced fuse.
Near Austin, TX 78723
Wesley
Job Details: 01/22/2019
WASHER WHIRLPOOL WFW7590FW0 Arrived on site and found unit would start but not progress at all and not fill at all. Ordering controls and returning with valve. ; ordrng 1 W10640073 (UI) and 1 W10750560 (CONTROL)
Near Round Rock, TX 78681
Jerry C.
Job Details: 01/22/2019
DRYER MAYTAG MEDB765FW0 MEDB765FW0 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the springs and hinges and tested. The issue was corrected and the door operated normally. Lint removed from chassis.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/22/2019
DRYER AMANA NED4655EW1 "Arrived back on site for unit not running, found element shirted to case, and popped fuse, replaced heater and fuse and tested good."
Near Temple, TX 76501
Steve C.
Job Details: 01/22/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for the unit is not making ice. Tested the unit and found no water flow to the reservoir. Removed the water filter and the water pressure is good. Found the water filter is defective. Advise customer to replace the water filter. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78738
Brandon
Job Details: 01/22/2019
RANGE WHIRLPOOL W5CG3024XS01 "Arrived on site for customer complaint of cooktop sparking on its own, found faulty spark module. I replaced spark module, tested good.
Near Leander, TX 78641
Lou
Job Details: 01/22/2019
OVEN WHIRLPOOL W0D51EC0AS04 "arrived on site to inspect oven temps. Upon further inspection, using my oven dolly, I pulled the unit from its space and removed the top cover. Using my multimeter, I tested ohms to both sensors and both were within the 1000-1200 ohms range (1089). I began testing on Bake @350 degrees Standard Preheat Multi racks. My temp reading at 350 degrees preheat was 295 degrees. My next five readings were 319, 397, 342, 402, 341 for an average of 361 degrees. I calibrated the unit minus -10 degrees.
Near Georgetown, TX 78628
Tyler B.
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for door replacement. And customer still complaining about loud noises, found prior tech's to mis-diagnosed noise. Noise is coming from diffuser and will need replaced to complete repair . Replaced door and tested good. ; ordrng 1 W11164593 (DIFFUSER)"
Near Austin, TX 78735
Brandon
Job Details: 01/22/2019
WASHER WHIRLPOOL WFW8300SW02 "Arrived on site to replace the drain hose, after I replaced drain hose, unit tested good. Collected balance on cc"
Near Austin, TX 78748
Kevin
Job Details: 01/22/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site and inspected washer and found it is not draining properly, found drain is clogged and after clearing function has returned to washer. Began a diagnostic cycle and washer completed properly. Started washer on a normal cycle with clothing and it is progressing correctly. No water leaks from connections at time of service, job complete"
Near Hornsby Glen, TX 78725
Wesley
Job Details: 01/22/2019
DISHWASHER AMANA ADB1400AGS0 Arrived on site and found unit not filling. Found valve wire disconnected. Reconnected and tested. All checks good. Unit is operating as designed.
Near Hutto, TX 78634
Tyler B.
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site for unit with no ice . Found ice maker stuck and replaced ice maker and unit filled. No leaks on site
Near Temple, TX 76502
Steve C.
Job Details: 01/22/2019
DISHWASHER WHIRLPOOL GU2400XTPB7 Arrived on site to replace the drain pump due to unit not draining. Replaced the pump and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78738
Luis
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for no ice. Found ui control set on water no response on ui when trying to switch to ice. Removed power to ui same issue after power sent back to ui diagnosed unit will need ui control. Ordering new ui assembly.; ordrng 1 W11224590 (UI CONTROL)
Near Round Mountain, TX 78663
Thomas L.
Job Details: 01/22/2019
WASHER GE GUD27ESSJ1WW Arrived on site to install previously ordered parts. Inspected unit and found motor drive pulley is damaged/bent / wobbly. Installed belt to test. Motor pulley is definitely going to eat up belt again if it isn’t replaced as it is very bent. Customer is able to use for shirt term.Office to get approval and reschedule for 2 hours. Unit will also need the GE washer spanner wrench.; ordrng 1 2HOURJOB and 1 COSTAPPROVAL and 1 GEWASHERSPANNEDWRENCH and 1 WH01X10608 (set screw pulley m.) and 1 WH01X20436 (drive 3l)
Near Austin, TX 78746
Cliff
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL GAFZ21XXRK02 Arrived on site to diagnose a refrigerator that is leaking into the bottom section. Tested unit and found evaporator drain frozen over. Thawed and drained and tested unit. Found all is functioning properly at this time. Unit was not hooked up to water at time of service
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site for unit not dispensing water and small ice. Customer stated it started after filter replaced. Removed filter and unit dispensed. Customer has defected filter . Custer will be replacing and contacting us if issue still occurs. No leaks on site
Near Georgetown, TX 78626
Jonathan
Job Details: 01/22/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for dishwasher not cleaning properly. Performed diagnostics mode, no error codes. Monitored test mode. Checked amp draw to heater. Measured amp draw to element, found within range. Measured incoming water to temperature. Spoke with customer on user care guide. All tested good, no water leaks present."
Near New Braunfels, TX 78130
Robert
Job Details: 01/22/2019
RANGE AMANA AGR5330BAS3 "Arrived on job for complaints of door gasket issue,found found gasket damaged. Called tech line and documented the damage to gasket. Tech line asked to take picture. 7723977878 replaced gasket per techline instructions."
Near Austin, TX 78750
Paul
Job Details: 01/22/2019
DISHWASHER KENMORE 665.12793K311 "Arrived onsite for the dishwasher that still gives a sudsing error message, beeps, and shuts the unit down. I checked stored error codes and found an F6E4 & F6E3. I found the float switch working as designed. I ran the diagnostics cycle and found the unit full of suds halfway into the cycle and I showed mr. I found the rinse aid dispenser still set to minimum. I added a tablespoon of canola oil to break the suds down and drained the machine. I ran diagnostics again and the dispenser worked as designed. Ms stated that after I left on the previous visit the unit worked correctly on the first load but failed the 2nd time she started using it. The dispenser is erratic and is dispensing too much rinse aid sometimes causing the issue.
Near Austin, TX 78759
Scott
Job Details: 01/22/2019
OVEN KITCHENAID KODE300ESS00 "Arrived on site for inner glass broken . Replaced inner glass 96.40 and clean broken glass out of inner door . Job complete ."
Near Austin, TX 78738
Luis
Job Details: 01/22/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for fresh food evaporator incased in ice. Removed evaporator cover found thermistor in correct position,defrosted evaporator. Per service pointer W11329116B replaced evaporator cover secured thermistor to correct location with a zip tie,installed new updated control per service pointer. Found large gap between drain and cabinet in compressor compartment. Added sealer around gap. Repair covered under project code S27311 (2xL); ordrng 1 CNOTE (PROJECT CODE COVERS PARTS AND DOUBLE LABOR)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/22/2019
OVEN JENN-AIR JLRP548WP01 "Arrived on site. Replaced appliance manager and cycled both ovens. All functions tested OK., No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/22/2019
OVEN JENN-AIR JLRP548WP01 "Arrived on site. Replaced appliance manager and cycled both ovens. All functions tested OK., No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/22/2019
OVEN JENN-AIR JLRP548WP01 "Arrived on site. Replaced appliance manager and cycled both ovens. All functions tested OK., No leaks present. Job complete"
Near Hutto, TX 78634
Tyler B.
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for no power to unit, found control board has failed causing no power, unit will need new control to complete repair ; ordrng 1 CNOTE (OFFICE RS) and 1 W11158146 (CONTROL )"
Near Austin, TX 78732
Paul
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived onsite for the refrigerator with the FC frosting up. I found the gasket not sealing correctly on the top on the right side and down the upper portion of the right side. I removed all the frost, ice, and moisture from the baskets and rails. I heated the gasket to get it to return to normal shape. I tested the door seal and the unit is sealing correctly and the door is closing as designed. There were no water leaks present at the time of service. Call complete."
Near Georgetown, TX 78626
Jonathan
Job Details: 01/22/2019
DRYER LG DLEX33660V "Arrived on site to install previous diagnosed part. Removed failed element assembly and installed new. Tested element resistance. Tested drum movements. All tested good.
Near Kyle, TX 78640
Robert
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL WRF995FIFZ00 "Arrived on job for complaints of refrigerator compartment was not cooling. Replaced cover with upgraded cover, began to cool. No leaks detected at time of service"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/22/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for wash conditions. Found that the unit has a failed wash motor and an OWI that is leaking. Will need cost approval.; ordrng 1 COSTAPPROVALNEEDED and 1 W11084121 (sensor)
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 01/22/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site for poor venting operation. Found vent motor is pulling .97 amps on high and .48 amps on low. Unit opening is 38 “ and installation guide recommends 30 “. I can here vent opening and closing. Unit is operating as best it can with installation. Contact manufacturer about situation. Spoke with Dave. he verified unit is too high and performance is hampered by height.SR# 7723975600
Near Buchanan Dam, TX 78609
Thomas L.
Job Details: 01/22/2019
DRYER WHIRLPOOL WED8000DW3 Arrived on site for no heat condition. Found that the terminal block has failed. Will replace terminal block on return visit.; ordrng 1 279320 (terminal block)
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/22/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site for unit giving af error. Ran unit disconnected from wall and still got af error, replaced control and tested good"
Near Bertram, TX 78605
Jonathan
Job Details: 01/22/2019
WASHER MAYTAG MVWB765FC2 "Arrived on site for washer having error code F6-E2. Inspected work area and found drain line not tied in. Performed diagnostics mode and checked fault code history. Found error F6-E3 miscommunications between UI and control, F0-E3 overload and F3-E2 inlet valve fault. Tested in manual test mode, ran test 51 and passed all test. Ran manual test mode. Tested inlet valve,and spin and agitation. Removed control and tested unit and had fault F6-E2. Found UI not responding, removed UI and tested. Found surge on UI circuit. Will need to replace UI to complete repair. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (NO ETA ON UI) and 1 W11162441 (UI ASSEMBLY )"
Near Lakeway, TX 78734
Paul
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived onsite to replace the previous diagnosed parts. I replaced the ice maker and while filling out the ticket the unit filled with water. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78746
Luis
Job Details: 01/22/2019
REFRIGERATOR KITCHENAID KSSC48FMS00 "Arrived on site for cooling issue. Removed evaporator cover found weak frost pattern on evaporator,removed compressor cover checked pressure,pressure reading-10 to -20 corrosion on heat exchanger line diagnosed leak in heat exchanger. Power cycled unit control powered off then on unit will need updated control also. Need AUTHO for main control,compressor,heat exchanger,evaporator and filter drier. Repair will need multiple time slots CNOTE; ordrng 1 CNOTE (DOUBLE LABOR) and 1 CNOTE (4 TIME SLOTS) and 1 TH90SF8404 (ACCESS VALVE) and 1 W10508992 (EXCHANGER) and 1 W10841139 (COMPRESSOR) and 1 WP2306094 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV)"
Near Manor, TX 78653
Luis
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Arrived on site for damaged doors. Found some sort of corrosion on on fresh food doors at bottom of handles removed handles found corrosion on back side of handles and on doors where handles meet stainless steel. Tried wiping off residue,unable to wipe off diagnosed unit will need new doors and new handles. Ordering new handles to install when doors are installed. ; ordrng 2 W10899551 (HANDLES)s"
Near Austin, TX 78734
Paul
Job Details: 01/22/2019
RANGE WHIRLPOOL JES9800CAS01 "Arrived onsite for the range with some of the buttons not responding. I reset power to the unit and had no change. The control panel needs to be replaced to complete service. I replaced the control panel and tested the unit. The unit and all functions are working as designed. Call complete."
Near Temple, TX 76502
Steve C.
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for the unit freezer is frosted over. Tested the unit and found the freezer has a small gap around the liner. Removed the freezer door and added adhesive around the liner. Tested the unit and the unit is working properly. Also change the temperature setting to the recommended 0 degrees and 38 degrees. All water connections were dry at the time of service.
Near Round Rock, TX 78664
Lou
Job Details: 01/22/2019
DRYER AMANA NED4655EW1 "arrived on site to inspect dryer door not closing and timer not advancing. Upon further inspection, I closed the unit door and opened it and it operated as designed. Customer advised that he felt it was too hard to close. I advised that it was normal. I turned the unit on air dry and watched the timer ad after approximately five minutes, the timer never advanced. I opened the console and found that the time was not plugged in. When I removed the connection, I found that the connection had been shoved onto the timer motor connection and bent the points down so it was not making a good connection. I adjusted the points and reconnected the motor and tested and it began to advance. No lint observed during service, job completed."
Near Austin, TX 78732
Paul
Job Details: 01/22/2019
WASHER MAYTAG MVWB835DW3 Arrived onsite for the washer making a squeaking noise. Ms stated that the water is not hot enough when set to the hottest setting. Ms had a recording of the squealing sound and it was the water valve making the noise. Ms stated that it doesn’t make the noise every time the machine is used. I questioned ms about water pressure in the home and she stated it’s different all the time depending on what time of the day it is. I explained to me that high water pressure is causing the sound with the fill valve. I tested the water temp with the unit set to hot. The first fill the temp was at 99 degrees. The second fill the temp was at 97 degrees. I tested the water temp at the sink in the laundry room and the hot water temp was at 98 degrees. Ms asked what the temp was when the unit was set to warm/hot and the temp was at 87 degrees. I explained to ms that this was acceptable since the incoming hot water temp was at 98 degrees. Ms stated the showers were not very hot
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/22/2019
DRYER MAYTAG MED5500FC2 The top is the wrong color. Re-ordering the correct color.; ordrng 1 WPW10460919 (top)
Near Austin, TX 78759
Scott
Job Details: 01/22/2019
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site , replaced both tracks and side screw caps . No water leaks detected at time of service . Job complete ."
Near Georgetown, TX 78628
Jerry C.
Job Details: 01/22/2019
DRYER MAYTAG MED5500FC2 "MED5500FC2 Arrived to inspect no operation. I found the UI unresponsive to input and verified correct voltage on both L1 and L2 legs. I removed and replaced the main control and the issue was not resolved. Office to order UI and contact the customer to arrange return service. Lint removed from chassis; ordrng 1 W11179321 (UI, CHROME SHADOW)"
Near Austin, TX 78703
Scott
Job Details: 01/22/2019
WASHER MAYTAG MHWC7500YW0 "Arrived on site for washer not spinning . Ran diagnostic cycle unit will fill but nothing else . Then goes to f6 . Checked latch and got bad ohm readings . Replaced latch and ran diagnostics , same results . Will need 2nd man . Ordering motor , MCU .no-water leaks detected .please call to set return visit .; ordrng 1 2MAN and 1 AUTHO and 1 WPW10192965 (cntrl-elec) and 1 WPW10192987 (motor-drve)"
Near Austin, TX 78737
Kevin
Job Details: 01/22/2019
COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site and inspected cooktop and town center knob is dragging, gallon plastic grommet is off centered and after correcting valve now spins properly. No for the repair is required at this time, job complete."
Near Temple, TX 76502
Steve C.
Job Details: 01/22/2019
RANGE WHIRLPOOL WEG730H0DS0 "I am on site for the unit is not igniting. Tested the unit and found all the burners are igniting but found the two front burners have a lot of black residue and damage the burner caps and the grates. Found the front runners are not converted to LP and advise the customer he will need to contact a plumber or gas company. Will need to order the burner caps, grates,and lp kit.; ordrng 1 W11126047 (spud-orfce) and 1 W11175813 (GRATE) and 1 WPW10479988 (cap-burner)"
Near San Marcos, TX 78666
Robert
Job Details: 01/22/2019
RANGE KITCHENAID KSEG700ESS1 "Arrived on job replace panel control.replaced,tested operation passed"
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/22/2019
RANGE WHIRLPOOL WFG775H0HB0 "Arrived on sote for front burner not igniting. Found spark arching on head and not cap, removed head and adjusted igniter and reassembled and tested good. No gas leaks on site"
Near Austin, TX 78703
Luis
Job Details: 01/22/2019
ICE MACHINE KITCHENAID KUIC15POZP0 "Arrived on site for no ice. Ran diagnostics failed bin thermistor,unit passed all other diagnostics. Cleaning need led and change filter led on. Replaced failed bin thermistor, replaced filter customer provided ran diagnostics passed, ran unit through a clean cycle.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 01/22/2019
DISHWASHER WHIRLPOOL KUDS30FXSS1 "Arrived on site to install previous diagnosed part. Gained access to control and fuse. Removed failed fuse and installed fuse kit. Powered unit on and tested in normal run mode. Activated diagnostics test mode and monitored unit. Fond unit leaking at door, opened u it and found suds buildup. Added cooking oil to deaerate soap suds and ran diagnostic test cycle. Found dishwasher unleveled and water leaning towards front of unit. Adjusted front leveling feet. Found lower back legs need to be lowered to level unit. Had customer sign waiver due to prior scratches on floor. Pulled unit off and lowered back wheels. Not able to flush unit with cabinet. Will need to remove .25 of inch of cabinet for unit to set flush and not interfere with door. All else tested good. Spoke with customer on minor leak. Paid in full on prior service."
Near New Braunfels, TX 78130
Robert
Job Details: 01/22/2019
DRYER WHIRLPOOL WETLV27HW0 "Arrived on job for complaints of water inlet valve being cracked. Verified valve is cracked,model and serial number was incorrect,updated model and serial number.; ordrng 1 W11222849 (VALVE )"
Near Austin, TX 78746
Cliff
Job Details: 01/22/2019
COOKTOP JENN-AIR CVGX2423B Arrived on site to diagnose a range that is trying to re-ignite when unit is being used. Found no mechanical issues with stove at this time. Advised customer on soil build up on igniters and that there are two air registers blowing air from the AC and heating unit directly at the stove which will cause a distortion in the flame and reignition to occur. No repairs are needed at this time and all is working properly. No gas leaks were found at time of service.
Near Austin, TX 78741
Kevin
Job Details: 01/22/2019
MICROWAVE WHIRLPOOL WMH53520CS6 "Arrived on site and found start button is not working, replaced control panel and control board and it is now operating properly and microwave is heating correctly, job complete"
Near Austin, TX 78745
Kevin
Job Details: 01/22/2019
RANGE WHIRLPOOL WEG515S0FS0 Arrived on site to replace vent trim on upper oven door and found Side plastic trim between front glass panel and rear panel is also broken and will need to be replaced took one picture of broken piece.; ordrng 1 W10761018 (trim-door) and 1 WP8523172 (trim-door)
Near Austin, TX 78734
Luis
Job Details: 01/21/2019
REFRIGERATOR GE PFCS1RKZASS Arrived on site for water leaking. Removed compressor cover found water leaking from water valve diagnosed failed water valve. Need AUTHO approval for water valve replacement ; ordrng 1 NEEDAUTHO and 1 WR57X10032 (VALVE)
Near Harker Heights, TX 76548
Arthur B.
Job Details: 01/21/2019
DISHWASHER WHIRLPOOL DU890SWKU0 Arrived onsite for customer complaint of dishwasher dispenser not opening and rinse cap missing. Tested dispenser and found latch will not open soap dispenser. Also found rinse aid cap missing causing rinse to spill in tub. Ordering dispenser latch and rinse aid cap. R/S Monday 1/21. All water connections were dry at time of service.; ordrng 1 676413 (latch det.disp) and 1 WP3378134 (cap)
Near Waco, TX 76711
Steve C.
Job Details: 01/21/2019
WASHER AMANA NTW4516FW2 "Arrived on site for the unit is leaking water. Tested the unit and found under the tub there is a crack, see pic. Unit will need a new outer tub. Will need two hours to complete the repair. All water connections were dry at the time of service. Office will need to reschedule the customer.; ordrng 1 W10371566 (tub)"
Near Seguin, TX 78155
Diego G.
Job Details: 01/21/2019
RANGE AMANA AER6303MFS2 "Arrived on site. Replaced control, left rear and right front burner. Cycled all burners, all functions tested OK. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 01/21/2019
RANGE AMANA AER6303MFS2 "Arrived on site. Replaced control, left rear and right front burner. Cycled all burners, all functions tested OK. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 01/21/2019
RANGE AMANA AER6303MFS2 "Arrived on site. Replaced control, left rear and right front burner. Cycled all burners, all functions tested OK. Job complete"
Near Austin, TX 78759
Luis
Job Details: 01/21/2019
REFRIGERATOR KITCHENAID KSRA25FKSS0 "Arrived on site for water leaking. Found kitchen flooded. Removed front grill found water leaking from filter housing. Removed filter water still leaking from housing,shut off after valve at wall found wall valve not closing fully and still allowing water to leak diagnosed unit will need new housing and a plumber will need to be scheduled to replace shut off valve.; ordrng 1 WP2186443 (HOUSING)"
Near Waco, TX 76705
Steve C.
Job Details: 01/21/2019
OVEN WHIRLPOOL WFE320M0ES1 Arrived on site to replace the left rear and left front element due to being cracked. Replace both elements and tested unit. Unit works properly and job complete.
Near Waco, TX 76705
Steve C.
Job Details: 01/21/2019
WASHER AMANA NTW4516FW2 Arrived on site for the unit will not turn on. Tested the unit and found there is voltage to the control but control will not turn on. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Waco, TX 76710
Arthur B.
Job Details: 01/21/2019
OVEN WHIRLPOOL RBS275PRB00 Arrived onsite for customer complaint of wall oven bake element no heating. Removed back panel and found element connectors came off. Also found electrical tape wrapped around element connectors. Removed electrical tape and removed connector. Installed new connectors and reassembled. Tested unit and found bake element comes on as intended. No other issues found.
Near New Braunfels, TX 78132
Robert
Job Details: 01/21/2019
RANGE WHIRLPOOL WFE515S0ES2 "Arrived on job for complaints of heat indicator light staying on. Changed infinite switch and ran test, passed"
Near Pflugerville, TX 78660
Wesley
Job Details: 01/21/2019
WASHER AMANA NTW4516FW3 "Arrived on site and replaced basket. Tested, all checks good."
Near Georgetown, TX 78628
Jonathan
Job Details: 01/21/2019
OVEN WHIRLPOOL WOS51EC0AS03 "Arrived on site for oven having error code F1-E1. Inspected unit and found oven liner in bottom of unit. Removed oven line and inspected for damages, found minimum damage to line. Performed diagnostics mode and verified fault code, reset unit at breaker. Ran factory reset and checked fault codes, none. Preheat in rapid bake mode at 450°. Performed test mode, tested door latch, temperature sensor and set clock. Unit tested good.
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/21/2019
RANGE KITCHENAID KGCS166GSS2 "Arrived on site for customer complaint of burners not working, found rl and rc burner valves need replacing. Ordering valves. ; ordrng 1 WP3191292 (valve-brnr) and 1 WP3191293 (valve-brnr)"
Near Elgin, TX 78621
Thomas L.
Job Details: 01/21/2019
DISHWASHER WHIRLPOOL WDT750SAHB0 Arrived on site for no operation. Found unit totally dead. Tested and found a broken neutral inside the unit. Removed broken section. Unit functions properly. All water connections are dry.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker and cycle, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up completely. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker and cycle, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up completely. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker and cycle, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up completely. No leaks present. Job complete"
Near Woodway, TX 76712
Steve C.
Job Details: 01/21/2019
WASHER AMANA NTW4516FW2 Arrived on site for the unit will not turn on. Tested the unit and found proper voltage to the control 121 V. Found the control will not light up. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Jonestown, TX 78645
James
Job Details: 01/21/2019
DRYER WHIRLPOOL WED92HEFW2 "Arrived on site and installed new side panels, top and console. Unit was not installed at time of service and I was unable to verify operation. Job complete"
Near Smithville, TX 78957
Thomas L.
Job Details: 01/21/2019
WASHER WHIRLPOOL WTW8500DC0 Removed and replaced failed drive parts. Parts have failed from normal use. Tub ring was cracked. Unit now operates normally with no water leaks.
Near Kempner, TX 76539
Steve C.
Job Details: 01/21/2019
FREEZER WHIRLPOOL WZF34X16DW04 "Arrived on site for the unit is not freezing. Tested the unit and found the control LED will not turn on. Reset the unit and the light came on and the compressor is running. Remove the evaporator cover and found no frost buildup. Found the unit has a seal system defect. Will need to order the compressor, UV dryer, access valve, control and the harness. Will need two hours to complete the repair.; ordrng 1 CNOTE (2HRS) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10507884 (compressor) and 1 W11103760 (HARNESS ) and 1 WPW10143759 (dryer UV)"
Near Austin, TX 78759
Paul
Job Details: 01/21/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived onsite for the range with the door handle loose because a screw fell out. Ms had the screw. I disassembled the door and added loc-tite to both screws. I mounted the door and checked it for proper closure. Call complete.
Near Copperas Cove, TX 76522
Steve C.
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site for the unit is not making ice. Customer also advise when dispensing ice it is extremely loud. Tested the unit and found the ice maker will not cycle. Replaced the ice maker and tested the unit. Found the solenoid for the ice dispenser will not move and the auger is extremely loud. Will need to get autho and reschedule customer. All water connections were dry at the time of service.; ordrng 1 CNOTE (AUTHO) and 1 WPW10309866 (solenoid)
Near Leander, TX 78641
Cliff
Job Details: 01/21/2019
DRYER MAYTAG MEDB755DW2 Arrived on site to diagnose a dryer that has vent being clogged constantly. Found no mechanical failures to unit itself. Vent exit on roof is visibly clogged and can be seen from the ground. This is most likely due to a fine mesh screen on vent opening. Homeowner will need to have vent inspected and cleaned to complete repair. No further repairs to be performed by AEX at this time.
Near Killeen, TX 76542
Al
Job Details: 01/21/2019
WASHER MAYTAG FAV6800AWW Arrived to inspect washer possibly off balance. Ran the unit in diagnostic test mode and unit passed all checks.