Near New Braunfels, TX 78132
Richard
Job Details:
10/15/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
Arrived onsite for the dishwasher not filling with water. Ran diagnostics and found no issues with the dishwasher itÂ’s filling with water and washing and draining correctly. Heater came on and is working properly. No issues found at this time. No leaks detected. Complete
Near Canyon Lake, TX 78130
Andrew
Job Details:
10/15/2020
RANGE WHIRLPOOL WFE505W0HB1
"Arrived on site to test unit for oven not heating. Found bad terminal block. Replaced terminal block, tested unit to 350, unit works good. Job complete."
Near Del Valle, TX 78617
Matthew
Job Details:
10/15/2020
WASHER WHIRLPOOL WGD4985EW0
"Arrived onsite for dryer making loud noise. Tested unit and noise was apparent. Disassembled unit and found lock clamp to motor was off causing the motor to be off balance when the tension from the belt and pulley were applied. Re clamped motor, tested unit and unit is functioning properly. If problem reoccurs, recommend replacing clamp. Job complete."
Near Georgetown, TX 78633
Cliff
Job Details:
10/15/2020
DISHWASHER KITCHENAID KUDE70FXPA2
Arrived on site to diagnose a dishwasher with an upper rack not operating properly. Found right side rail and right side adjuster both broken. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78626
Tommy
Job Details:
10/15/2020
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived onsite for dishwasher not powering on. Upon arrival found unit was wired correctly but wasnÂ’t receiving power from outlet, found outlet was off at breaker flipped on and tested unit tested good. Job Completed."
Near San Marcos, TX 78666
Jacob
Job Details:
10/15/2020
MICROWAVE AMANA AMV2307PFS3
Arrived onsite for unit not heating properly. Tested unit. Replaced control board. Did not solve issue. Fan is not turning on during operation and is causing the shut off heating after 1 min. Ordered part. Office to reschedule.; ordrng 1 W10825649 (motor-fan)
Near Round Rock, TX 78665
Cliff
Job Details:
10/15/2020
MICROWAVE WHIRLPOOL WMH31017HS3
Arrived on site today to say microwave with a blower that is not functioning. Tested unit and found wire for blower motor not locked into Molex connector properly. Receive the wire and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78753
David S
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Arrived on site for sealed system repair. I put the unit into test 4 and let the system equalize. When I punctured the drier I found no pressure. I powered the compressor on and found it no pumping properly. I removed the failed compressor and installed new. I installed a UV dryer and a access valve. I puked a vacuum in the system and found the vacuum holding. I went to put a charge in the system and found my scale not working. I put a charge into the system until I found frost at the compressor. Once I saw frost in evacuated the system until the frost as gone. I powered the unit off and checked equalized pressures. The pressures are good. The unit is operating as designed.
Near Buda, TX 78610
Richard
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
Arrived onsite for the refrigerator ice maker not working.
Near New Braunfels, TX 78130
Andrew
Job Details:
10/15/2020
DRYER MAYTAG MEDC465HW0
"Arrived on site to replace heating element and electric control from previous diagnosis. Replaced element and control, tested unit, unit works good. Job complete."
Near New Braunfels, TX 78132
Richard
Job Details:
10/15/2020
REFRIGERATOR KITCHENAID KRFC604FSS02
Arrived onsite for the refrigerator FF section not cooling. During testing found that that the evaporator is covered in ice and the evap fan was not working. Will need to replace evap fan and thermistors and hv control . Customer also need a filter cap to be able to remove the water filter. ; ordrng 1 W11189114 (cap-filter)
Near Georgetown, TX 78633
Cliff
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXW
Arrived on site to diagnose a refrigerator that is not dispensing water. Found reservior frozen over. Thawed reservoir and tested unit. All is working properly at this time and no leaks were found at time of service.
Near Austin, TX 78745
Kevin
Job Details:
10/15/2020
WASHER MAYTAG MVWC565FW2
Arrived on site and inspected washer and found customer put their finger on the inside edge of the top panel cut. A new top will be needed to correct the issue.; ordrng 1 W11211509 (TOP)
Near Cedar Park, TX 78613
David Z
Job Details:
10/15/2020
DRYER WHIRLPOOL WED4850HW0
"Arrived on site to diagnose dryer taking several cycles to dry. Checked airflow in unit first. Used paper first and found no suction, but actually some air pushing back. Ran vent test tool and verified poor airflow. Advised to have maintenance check out vent to see if so,etching is stuck in it from construction. Call complete."
Near Round Rock, TX 78681
Paul
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Arrived onsite for a refrigerator to install previously diagnosed parts. I installed a shim under the RR wheel and leveled the unit to get the doors even. The customer was satisfied with the unit. Call complete.
Near Georgetown, TX 78628
Jonathan S
Job Details:
10/15/2020
WASHER WHIRLPOOL WFW6620HC0
Arrived on site to install previous diagnosed parts. Removed failed control panel and installed new. Found same results. Gained access to control and found no DC voltage from control. Will need to replace main control. Office to schedule appointment when ETA is available on part.; ordrng 1 W11322905 (CONTROL)
Near Austin, TX 78717
Kayman
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Arrived onsite for refrigerator with broken door switch. Upon inspection I confirmed the door switch had broken off leaving a hole where the rocker switch should be. I replaced the switch and tested the unit. Unit is working as designed at this time. Job complete.
Near Lago Vista, TX 78645
Lou
Job Details:
10/15/2020
REFRIGERATOR KITCHENAID WRV986FDEM01
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and checked test #56 ad found E2 error code-ice maker motor lost position. I tested the IM in test #57 and it failed to harvest. I removed and replaced the ice maker and cycled the power to the unit. Retested the ice maker in test #57 again and it operated as designed. Tested the fill tube in test #45 and the IM filled with water. No water leaks observed during service, job completed."
Near Leander, TX 78641
David Z
Job Details:
10/15/2020
WASHER MAYTAG MVWB850YW1
"Arrived on site to diagnose washer with leak from bottom. Ran unit and did not verify leak immediately. Hacked under the unit and found rust splatters all over the bottom of the unit. Tried to remove rotor and rotor bolt started stripping immediately. Saw rust water spots on bottom of rotor. Advised to customer we would need to replace rotor stater and bearing again. Advised itÂ’s likely that the area the bearing seals to tub is warped or damaged and bearing keeps rubbing and coming loose.
Near Austin, TX 78732
Luis
Job Details:
10/15/2020
REFRIGERATOR KITCHENAID KFIS25XVMS2
"Arrived on site for water leaking. Diagnosed a defective icemaker water leaking from icemaker assembly,replaced defective icemaker ran new icemaker through a cycle water filled icemaker no leaks."
Near Austin, TX 78748
Kevin
Job Details:
10/15/2020
WASHER WHIRLPOOL WFW70HEBW0
Arrived on site and ran water through diagnostic cycle again and finally duplicated water flow problem through hot water valve. A new valve assembly will be needed to correct the issue.; ordrng 1 W10599356 (water inlet valve)
Near Austin, TX 78758
Scott
Job Details:
10/15/2020
RANGE WHIRLPOOL WEE510S0FS1
"Arrived on site ,for display flickering . Found some of the lights in display were dimming and or flickering . Ordering control w/ display . Please call to set return . ; ordrng 1 W10894098 (cntrl-elec)"
Near Dripping Springs, TX 78620
Brandon
Job Details:
10/15/2020
OVEN JENN-AIR JJW3830IM00
"Arrived on site for customer complaint of ovens not working at the same time, found failed console, I replaced console, unit tested good."
Near Austin, TX 78705
Wesley
Job Details:
10/15/2020
OVEN WHIRLPOOL WEE750H0HZ1
Arrived onsite and replaced inner door glass and cleaned oven for broken glass. All checks good. Unit is now operating as designed
Near Cedar Creek, TX 78612
Robert
Job Details:
10/15/2020
DISHWASHER KITCHENAID KDTM354DSS4
"Arrived onsite to test unit for unit top rack not lock, found adjusters broken, replaced adjusters, test unit, unit works correctly, no leaks detected, job complete."
Near Austin, TX 78738
Brandon
Job Details:
10/15/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02
"Arrived on site to repair sealed system, I replaced compressor, and dye filter drier, unit tested good and started to cool. Instructed customer to wait 24 hours to make sure it is cooling properly."
Near Austin, TX 78731
Kevin
Job Details:
10/15/2020
DISHWASHER WHIRLPOOL KDFM404KPS0
"Arrived on site and inspect the dishwasher and found signs of leaking on the left-hand side of the inside door panel. Took pictures. Found door gasket is compressed on the left upper corner and after resetting it it appears to be operating properly if issue continues a new door gasket will be needed to correct the problem, job complete"
Near Cedar Park, TX 78613
Tommy
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
"Arrived onsite for refrigerator lights not working. Replaced freezer light as that is the bottom of the circuit, all lights now operating as designed. Job Completed."
Near Austin, TX 78727
Paul
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01
Arrived onsite for a refrigerator with the FC frosting and the RC not cooling correctly. I found the air tower not snapped in fully causing an air gap on the return air and the exhaust air. I corrected the air tower and it seals correctly. I found the refrigerator door twisted causing a large air gap on the bottom right side of the door. The door needs to be replaced. Ordering LW10642551 dor-fip. Office to RS.; ordrng 1 LW10642551 (dor-fip)
Near Round Rock, TX 78665
Jimmy J.
Job Details:
10/15/2020
WASHER WHIRLPOOL WTW7120HW0
"Arrived on site for washer has power but will not run. Has an error and it won’t run. Put washer in diagnostics and got F0E9 and F0E5 “unbalanced load”. Cleared errors and started diagnostics to test shifter, spin, and agitate. All tests passed. No leaks detected. Operating as designed."
Near Liberty Hill, TX 78642
James
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Arrived on site and tested operation. Found ice door opening and closing properly. Found unit making very little ice and ice cubes are smaller than they should be. Tested fill after harvest cycle and found ice maker is not calling for enough water. Also found ice maker fan motor making a loud vibration noise. Unit will need new ice maker and fan motor to repair. Office to schedule return services for part availability. ; ordrng 1 WPW10300024 (icemaker) and 1 WPW10308033 (motor-evap)
Near Austin, TX 78749
Kevin
Job Details:
10/15/2020
DRYER WHIRLPOOL WED6600VW0
"Arrived on site and inspected dryer and found power is showing on user interface but it will not start. Found thermal fuse has failed after replacing thermal fuse dryer is heating normally but found restricted airflow, took one picture. Recommended that customer inspect it to the exterior of the home, job completed"
Near Austin, TX 78750
Wesley
Job Details:
10/15/2020
WASHER MAYTAG MVWB865GW0
Arrived onsite and replaced the slider and the gearcase. Unit is now operating as designed. All checks good. Advised customer on repair. Calibrated unit. Is complete.
Near Pflugerville, TX 78660
David S
Job Details:
10/15/2020
DISHWASHER WHIRLPOOL WDF330PAHB2
Arrived on site for dishwasher dispenser being broken. I inspected the unit and work area. I found the dispenser latch broken. I gained access to the dispenser and replaced it with new. I tested the unit and found it operating as designed. Job complete.
Near Georgetown, TX 78628
Jonathan S
Job Details:
10/15/2020
REFRIGERATOR KITCHENAID KRSC503EBS01
"Arrived on site to install previous diagnosed part. Removed failed inlet valve and installed new. Tested dispenser operation and calibrated measure fill. All tested good, no water leaks detected."
Near Lakeway, TX 78738
Luis
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL KFIS29PBMS03
"Arrived on site for door seal issues. Found gasket not seating inside liner,removed glue residue on gasket and cabinet,reinstalled section of gasket to door,installed screws to liner to hold gasket in place.
Near Bastrop, TX 78602
Robert
Job Details:
10/15/2020
DRYER MAYTAG MEDB835DW1
"Arrived onsite to test unit for unit making a loud noise, test unit found bad tension pulley, replaced pulleys with repair kit, test unit, air flow correct, unit working properly, no loud noise, job complete."
Near Cedar Park, TX 78613
Lou
Job Details:
10/15/2020
DISHWASHER MAYTAG MDB4949SHZ0
"Arrived on site to install previously diagnosed and ordered parts. Due to the tub being diagnosed as damaged and not allowing the door to close, I removed the tub and transferred all parts except the sump/motor assembly. I installed a new sump/motor assembly ad once I had the new tub back in its space in the cabinets, I went to install the door and found it would not close. I found that both hinges are badly bent and will need to be replaced. Also found the dispenser door is broken and will need to be replaced. I am ordering the hinges and dispenser, along with a CNOTE-LSO PER CUSTOMER REQUEST. as all parts are available at the office. Unit left unplugged and the door off due to safety. ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10861000 (detergent dispenser) and 1 WP8534853 (door hinge-RIGHT SIDE) and 1 WP8534854 (door hinge-LEFT SIDE)"
Near Round Rock, TX 78664
Jimmy J.
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL MSS25C4MGK00
Arrived on site for ice maker not making ice. Customer informed me that the ice maker started making ice again prior to my arrival. Tested inlet valve and tested good. One of the connectors was loose on the inlet valve. With the ice maker now working and the inlet valve not being plugged in completely I replaced the water inlet valve and ensured the connectors were fully connected to the valve. No leaks detected. Job completed.
Near Georgetown, TX 78626
Tommy
Job Details:
10/15/2020
ICE MACHINE KITCHENAID KUIX305ESS2
"Arrived onsite for ice maker not receiving power. Upon arrival found outlet tested good but pump did not. Drained water from unit with shop vac. Removed and replaced pump. Tested unit, unit tested good with new pump. No signs of leaks detected during service. Job Completed."
Near Leander, TX 78641
David Z
Job Details:
10/15/2020
WASHER KENMORE 110.269225
"Arrived on site to diagnose washer that was stopping in cycles, customer said lid had to be slammed down at times to get it to work. On arrival found no clicking from the original lid switch. Replaced lid switch and retested. Unit is working as designed and no leaks found. Call complete."
Near San Marcos, TX 78666
Jacob
Job Details:
10/15/2020
MICROWAVE WHIRLPOOL AMV2307PFS3
Arrived onsite for unit not heating. Tested unit. Noticed that speed to the fan would not turn on. Ordered part. Office to reschedule ; ordrng 1 W10825649 (motor-fan)
Near Round Rock, TX 78681
Kayman
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00
Arrived onsite to install previously diagnosed parts I installed the new RC evaporator cover. After install I heard the fan and compressor turn on. I advised the customer to keep an eye on the unit and let us know if anymore issues arise.. Job complete.
Near Jonestown, TX 78645
Lou
Job Details:
10/15/2020
OVEN WHIRLPOOL KFDC558JSS00
"Arrived on site to inspect range oven temps. Upon further inspection, customer advised that the large oven is taking longer to bake food and the cooktop flames are too high. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My average temp reading is 357.8 degrees. I tested the cooktop and all of the flames were too high and the front left and right burners had very large wild flames. I checked the orifices (propane) on the two outer front burners and found the wrong orifices for the small flame. Replaced the orifices with the correct orifices and retested and the burners are operating as designed. I adjusted all burners flames. No gas leaks detected during service, job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL GS6SHEXNL00
"Arrived on site for customer complaint of water dispenser leaking after filter was installed, found air in he line, I purged water line, unit tested good."
Near Austin, TX 78735
Luis
Job Details:
10/15/2020
REFRIGERATOR KITCHENAID KSSS48QMX00
Arrived on site for no ice,icemaker ran through a cycle didnÂ’t fill,bypassed icemaker water working diagnosed a defective icemaker. Installed a new icemaker ran harvest test passed water filled icemaker.
Near Pflugerville, TX 78660
David S
Job Details:
10/15/2020
VENTHOOD UNKNOWN WVU37UC0FS0
Arrived on site for vent hood burning smell. I inspected the unit and work area. I found the blower motor not coming on. I gained access to the blower motor and replaced with new. I tested the unit and found it working. Job complete.
Near Georgetown, TX 78633
Cliff
Job Details:
10/15/2020
MICROWAVE GE JVM1850CF001
Arrived on site to diagnose microwave with a fan that is running when the door is closed. Tested unit and found shorted control.
Near Smithville, TX 78957
Robert
Job Details:
10/15/2020
MICROWAVE WHIRLPOOL WMH32519HZ4
"Arrived onsite to test unit for unit not operating correctly, test unit, found lower switch holder not secured in place, secured lower switch holder, test unit, unit heating correctly, unit working properly, job complete."
Near Leander, TX 78641
David Z
Job Details:
10/15/2020
WASHER WHIRLPOOL WTW4816FW2
"Arrived on site to diagnose washer that didnÂ’t appear to advance to rinse cycle. I was accompanied by 2 maintenance reps. Put unit in diagnostic mode and checked for codes. Only,code present was LONG FILL code, and I found the water turned off. Turned water on and continued diagnostic. Found a large amount of fabric softener in the tub and softener cup, which causes suds to get trapped in the pressure line. Blew out pressure sensor line. Unit finished diagnostics with no codes and everything properly. Issue likely stems from bad water pressure from valves being off / low flow or the unit is off balance / overloaded. First recommendation is to run AFFRESH cleaner through the unit to remove the buildups of soap and softener. Second is to reduce load size and make sure they are balanced loads utilizing the proper cycle selections. Customer can find use and care guides at whirlpool.com or maintenance may be able to provide them with one. All is working as desig
Near Georgetown, TX 78628
Jonathan S
Job Details:
10/15/2020
ICE MACHINE KENMORE 106.895837
Arrived on site for ice machine stuck in cleaning mode. Had customer power unit on at circuit breaker. Powered unit off from control and on. Performed diagnostics mode and tested all operations. Found smart valve not registering reservoir when full but shutting off at 4 minutes. Found all pumps and thermistor working. Ran unit in normal mode and found all tested good.
Near Lago Vista, TX 78645
Lou
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WRF535SWHW00
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the unit is making a crackling noise and mainly at night. They provided a video of the noise and it sounded like something was cracking. Customer also pointed out a damage to the outer right panel that was done during installation (photo). I placed the unit in diagnostics and tested the compressor and condenser fan and found the unit making the “crackling” noise when the fan came on. I pulled the unit from the wall enough to see the power cord and find the warning label on the power cord hitting against the wall making the “crackling” noise. I wrapped the label around the cord and secured it with foil tape and advised the customer of my findings. Unit is operating as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Kayman
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05
Arrived onsite to install previously diagnosed parts. I installed the diffuser and the unit is working as designed at this time. Advised the resident to keep an eye on the unit and give us a call if there anymore issues.
Near Austin, TX 78717
Kayman
Job Details:
10/15/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
Arrived onsite to install previously diagnosed parts. I installed the outer door panel and tested the unit through diagnostics. All tests passed and no leaks were detected during time of service. Job complete.
Near Georgetown, TX 78628
Jonathan S
Job Details:
10/15/2020
REFRIGERATOR KITCHENAID KSSC42QMS03
"Arrived on site for refrigerator ice maker dumping ice and most not dumping in ice container after previous ice maker repair . Inspected unit and found wrong ice maker installed in unit and did not have chute connected to ice maker(see SD-pic). Removed wrong ice maker and installed new. Monitored cycle operation. All tested good, no water leaks detected."
Near Georgetown, TX 78633
Jonathan S
Job Details:
10/15/2020
DRYER SAMSUNG DV45H7000E
Arrived on site dryer not heating. Tested operation and verified fault. Tested voltage to unit and found 240 volts. Disassembled unit and tested thermal fuses and heating element. Found opened element. Removed failed element and installed new. Assembled unit and tested operation. All tested good.
Near Austin, TX 78725
Scott
Job Details:
10/15/2020
DISHWASHER AMANA ADB1400AGB1
"Arrived on site for dead dishwasher. Found power cord was improperly installed. Properly installed power cord ran diagnostics, all checked good. No water leaks detected at time of service, job complete."
Near Austin, TX 78723
Scott
Job Details:
10/15/2020
DISHWASHER WHIRLPOOL KDPM354GPS0
"Arrived on site for no power dishwasher . Checked breaker and power cord connections ,all checked good . Checked incoming voltage ,getting 120v . Will need control and console . No water leaks detected at time of service. Please call to set return Customer requests SM only .; O-emld tckt"
Near Austin, TX 78746
Kevin
Job Details:
10/15/2020
WASHER MAYTAG MVWB865GC0
"Arrived on site and replaced remaining parts diagnosted on previous visit, after replacement ran test 51 and everything passed, no water leaks detected at time of service, job complete"
Near Bastrop, TX 78602
Robert
Job Details:
10/15/2020
COOKTOP KITCHENAID KGCC766RSS01
"Arrived onsite to test unit for unit center igniter not working , test unit, found center igniter not sparking, tested screws on all burner heads, front left, center, and back right burners screws have potential to break when making the repair, ordered FL, Center, RR burner holder orifice in case of screws breaking during repair, ordered new wire harness, need authorization, office to reschedule.; ordrng 1 4456626 (wire) and 4 WP3368921 (screw-torx)s and 1 WP8287052 (holder-orf RR) and 1 WPW10110486 (module-spk) and 1 WPW10128448 (holder-orf LF) and 1 WPW10128450 (holder-orf CENTER)"
Near Manchaca, TX 78652
Kevin
Job Details:
10/15/2020
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived on site and inspected dishwasher and found heating element is on at the end of the diagnostic cycle. Customer has rinse aid in the dispenser, but customer has been using one hour wash explained that one hour wash only has an optional 30 minute drying cycle but heavy wash has a 49 minute drying cycle and is recommended. Explained to customer drying expectations with plastics versus ceramics metals or glass.
Near Buda, TX 78610
Richard
Job Details:
10/15/2020
DISHWASHER FRIGIDAIRE FDB1100RHM2
"Arrived onsite for the dishwasher not working properly and not draining. During testing found that sump has years of calcium build up and sump motor is not working properly and drain pump is not working properly as well found build inside drain hose as well. Will need to replace sump, pump motor, drain pump, drain hose , all the filters and seals kinda rebuilding the lower end of the dishwasher. Ordering parts and office to schedule ; ordrng 1 154246402 (check ball) and 4 154246502 (retainer)s and 1 154246801 (gasket,sump) and 1 154246901 (o-ring,rear) and 1 154247001 (o-ring,front) and 1 154724001 (cover) and 1 154728201 (sump assembly) and 1 154775401 (base) and 1 154844301 (motor & pump assy) and 1 5304506525 (filter) and 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR )"
Near Kingsland, TX 78639
James
Job Details:
10/15/2020
DISHWASHER IKEA IUD8555DX0
Arrived on site and tested operation. Found door switch error and drain circuit error. Verified continuity of door switch and tested resistance of motor and valve and found to be good. Tested resistance from components to chassis and found to be good. Unit has failed control. Installed new control and tested. Unit working properly. Job complete.
Near Cedar Park, TX 78613
Tommy
Job Details:
10/15/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived onsite for refrigerator lights not coming on. Upon arrival found fc and rc lights of and circuit not connecting replaced freezer light and found module also needed to be replaced. Replaced lights and tested unit. Unit tested good. Job Completed.
Near Austin, TX 78737
Luis
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Arrived on site for water leaking. Found water leaking from dispenser spigot,found dispenser tube not fully inserted to spigot,installed tube correctly to spigot,tested water dispenser good no leaks after 5 min. Unit cooling correctly at time of visit."
Near Austin, TX 78727
Paul
Job Details:
10/15/2020
DISHWASHER KITCHENAID KDTM604KBS0
Arrived onsite for a dishwasher that is stuck in wash mode and it only flashes when a selection is touched. I found the console responding on all selections but not changing the program the machine was stuck in. I found proper voltage to the machine. The cancel button did respond but the main control would not cancel the cycle out. The main control needs to be replaced. Ordering W11410062 cntrl-elec & W11416458 console jic. Office to RS.; ordrng 1 W11410062 (CNTRL-ELEC) and 1 W11416458 (CONSOLE)
Near Austin, TX 78727
Wesley
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11
Arrived onsite and replaced valve due to leak in icemaker spigot. Unit is now operating as designed without a leak. Advised customer on repair.
Near Austin, TX 78750
Wesley
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL KBSN608ESS01
Arrived onsite and lubed the squeaky hinge and tightened switch activator to eliminate noise. All checks good.
Near Cedar Park, TX 78613
Tommy
Job Details:
10/15/2020
DISHWASHER MAYTAG MDB8959SKZ0
Arrived for previously diagnosed parts. Upon arrival pulled unit from wall. Used shop vac and towel to drain water while replacing drain pump. Tested unit unit tested good. Job Completed.
Near Austin, TX 78750
Paul
Job Details:
10/15/2020
WASHER WHIRLPOOL WFW97HEXW2
Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the MCU and tested the machine. The door did lock and unlock but the drain pump would not run and the fill valves would not turn on. I checked the resistance of the drain pump motor and the valve coils. All were within range. I checked voltage to the drain pump and was only getting 9VAC to the pump. I explained to the customer that the ACU would have to be replaced also
Near , TX 78644
Leonardo
Job Details:
10/15/2020
MICROWAVE WHIRLPOOL WMH31017HS6
Arrived on site to replace panel. Replaced panel test unit and unit test good job complete.
Near Marble Falls, TX 78654
James
Job Details:
10/15/2020
MICROWAVE WHIRLPOOL KMBD104GSS01
Arrived on site and installed new drawer. Tested operation and found unit working properly. Job complete
Near Kyle, TX 78640
Robert
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS03
"Arrived onsite to replace separator, replaced part, unit tested good, job complete."
Near Dripping Springs, TX 78620
Brandon
Job Details:
10/15/2020
DISHWASHER WHIRLPOOL MDB8959SKZ0
"Arrived on site for customer complaint of unit not draining, found power getting to drain pump, but unit not draining, ordering drain pump. Also unit would not run diagnostics cycle and could not activate error codes, door latch tested good. Ordering control board as well. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11348053 (CONTROL) and 1 W11412663 (DRAIN PUMP)"
Near Lakeway, TX 78734
Luis
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
"Arrived on site for cooling complaint per customer upper portion of freezer stops cooling. Checked door fan powers off when door switch is disengaged no issues with door diagnosed a defrost issue. Ordering main control and thermistor,set return date for next availability once parts have arrived. Hold onto door ; ordrng 2 W10316760 (THERMISTOR )s and 1 W11293378 (CONTROL MAIN)"
Near Austin, TX 78728
Jimmy J.
Job Details:
10/15/2020
MICROWAVE WHIRLPOOL WMH78019HZ2
Arrived on site for left side of oven cover popping off. Removed microwave from mount and adjusted the cover to get as flush as possible. The cover is now aligned with left and right side mounts to get the cover as parallel as possible without damaging the tabs. Job completed.
Near Austin, TX 78746
Luis
Job Details:
10/15/2020
REFRIGERATOR KITCHENAID KSSC42QTS02
"Arrived on site for no water,frost build up in ice bucket and not dispensing. Diagnosed unit will need new shaft and ice door,tested dispenser diagnosed faulty main control,ordering updated control kit,door ice and shaft. ; ordrng 1 LMON,Y (LM ON,Y) and 1 W10789107 (CONTROL) and 1 WP2318082 (SHAFT) and 1 WPW10504753 (ICE DOOR)"
Near Temple, TX 76502
Tyler
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Arrived on site for refrigerator not dispensing ice properly out of the door. Upon further inspection I found that they were no error codes in the diagnostic mode indicating that dispenser was having a hard word I then ran multiple dispensing test on the unit to verify that the water was working. Whatever I would activate the ice dispenser you would hear the motorhome but nothing was coming out and I had a hard time at first being able to get the ice bucket out of the compartment that it was in but once I did I was able to pull the icemaker out and verify that a piece of ice it got stuck in frozen in between the auger motor and the bucket itself not long the auger motor to Twist Ice buckets dispensing arm around to push ice forwards. I removed the blockage and reassembled the unit and found everything was not working as designed in the refrigerator is dispensing ice both cubed and crushed when selected. Call complete
Near Kyle, TX 78640
Kevin
Job Details:
10/15/2020
DRYER WHIRLPOOL MED5640TQ0
"Arrived on site and inspected the dryer and found it is not running or heating, Removed rear panel and found thermal fuse connector is off. After resetting dryer will now run and heat properly. airflow meter shows vent to the exterior of the home is completely restricted recommended that this be corrected or dryer fuse will fail, job complete"
Near Austin, TX 78748
Leonardo
Job Details:
10/15/2020
DISHWASHER WHIRLPOOL WDT720PADM2
Arrived on site to test unit for upper rack falling. Test unit and found upper wheel broken. Replaced wheels test unit and unit test good job complete.
Near Pflugerville, TX 78660
David S
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM06
Arrived on site for for ice maker leaking. I inspected the unit and work area. I found the evap drain tube was clogged with ice. I removed the ice build up and steamed out the drain tube. It is now draining properly. Job complete.
Near Pflugerville, TX 78660
David S
Job Details:
10/15/2020
COOKTOP KITCHENAID KSGG700ESS0
Arrived on site to install previous diagnosed part. I removed the failing control panel and replaced with new. I powered the unit on and tested the co toro buttons. Everything is working as designed. Job complete.
Near Lago Vista, TX 78645
Lou
Job Details:
10/15/2020
DISHWASHER GE GLD5604V00BB
"Arrived on site to inspect dishwasher not heating/drying. Upon further inspection, I checked the element and found it badly rusted and had two burnt spots at the back corners of the element. Placed the unit in diagnostics and tested and the unit operated as designed except the element failed. I am ordering the element and office to schedule return service. No water leaks observed during service.; ordrng 1 WD05X10010 (element heat asm)"
Near New Braunfels, TX 78132
Richard
Job Details:
10/15/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03
Arrived onsite for the microwave not working correctly. During testing found that the console is not working properly and the interlocks. Will need to replace interlock and console. Ordering parts and office to schedule ; ordrng 1 W11297728 (console)
Near Bee Cave, TX 78738
Luis
Job Details:
10/15/2020
REFRIGERATOR GE PFCS1NFZCSS
"Arrived on site for cooling complaint. Found fan motor running correctly,removed cover found no issues in freezer compartment found gasket ripped,placed led light towards ripped section,found light escaping from seal,cycled power found temp change due to power cycle. Ordering gaskets,control and temp sensor. ; ordrng 2 WR14X10305 (GASKET)s and 1 WR55X10025 (SENSOR)"
Near Georgetown, TX 78633
Cliff
Job Details:
10/15/2020
RANGE WHIRLPOOL WFG550S0HZ1
Arrived on site to replace light socket for range. Replaced socket and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78738
Luis
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00
"Arrived on site for no lights in deli section. Diagnosed a defective led module,replaced led module powered unit on all leds working as designed."
Near Georgetown, TX 78633
Cliff
Job Details:
10/15/2020
OVEN WHIRLPOOL WOC54EC0HS03
Arrived on site to diagnose an oven that is not cooking properly. Found oven temperature to low. Adjusted calibration offset to account for temperature difference. All is working properly at this time and no further repairs are needed.
Near Austin, TX 78749
Kevin
Job Details:
10/15/2020
OVEN WHIRLPOOL WFG505M0BS
"Arrived on site and found light bulb socket has popped out. Loosened top enough to reset socket, customer will purchase their own light bulb To complete repair, Job complete"
Near Liberty Hill, TX 78642
James
Job Details:
10/15/2020
DRYER MAYTAG MEDB835DW4
Arrived on site and tested operation. Found unit will turn on and then relay will engage when hitting start. Found F4E4 error in memory. Verified proper voltage to unit and tested all components in L2 line. Tested resistance of motor and found to be good. Installed new Acu per tech sheet recommendation and found unit still has same issue. Called tech line and spoke to Robert #7729050756. Tested voltages to motor at control and tested resistance of motor at control. Found voltage to be good and motor winding have proper resistance. Motor has internal failure on start windings that is not allowing motor to start. Ordering motor and blower to repair. ; ordrng 1 W11126010 (motor-drve) and 1 WP697772 (blower wheel)
Near Georgetown, TX 78633
Cliff
Job Details:
10/15/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01
Contacted customer and they informed me of the issue. Issue is with control panel .; ordrng 1 W11297728 (PANEL)
Near Manor, TX 78653
Scott
Job Details:
10/15/2020
RANGE AMANA AGR4230BAB3
Arrived on site for oven not heating . Found igniter not even glowing . Replaced igniter . Unit is now igniting gas and heating properly . No gas leaks detected at time of service. Job complete .
Near Georgetown, TX 78628
Tommy
Job Details:
10/15/2020
OVEN WHIRLPOOL WOS51EC0HS01
"Arrived onsite for oven no heat. Upon arrival found control not communicating properly with UI and elements. Turned unit off at breaker. Pulled unit, replaced control, put unit back into place and turned back on at breaker then tested. Unit tested good job Completed."
Near Copperas Cove, TX 76522
Al
Job Details:
10/15/2020
WASHER WHIRLPOOL WTW5000DW1
"Arrived on site and inspected washer and found, removed and replaced the latch, pump and actuator.Reassembled calibrated and tested the unit and unit tested as designed.Job complete No leaks"
Near Johnson City, TX 78636
Brandon
Job Details:
10/15/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
"Arrived on site for customer complaint of PO code, I reset unit everything tested good at time of service."
Near Austin, TX 78741
Leonardo
Job Details:
10/15/2020
VENTHOOD UNKNOWN UXT4030ADS2
Arrived on site to test unit for damaged vent hood. Found damaged on vent called techline Job complete. File#7729046136
Near Bastrop, TX 78602
Robert
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB05
"Arrived onsite to test unit for unit producing low amounts of ice, test unit, found low water flow from dispenser as well, checked water pressure from valve, water pressure good, removed filter, water pressure normal coming from dispenser, advised customer to purchase new filter, unit working properly, no leaks detected, job complete."
Near Austin, TX 78717
Kayman
Job Details:
10/15/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01
Arrived onsite to install previously diagnosed parts. I installed the console and main control. As we attempted to connect to WIFI it showed the oven was connected but on the app is was still trying to connect. I gave the customer the WiFi connect teams phone number to better assist them in connecting the unit. Job complete.
Near Austin, TX 78750
Wesley
Job Details:
10/15/2020
WASHER MAYTAG MVWB765FW3
Arrived onsite and found unit lid is needed. Ordering lid to repair. Office to reschedule due to part availability. ; ordrng 1 W11259006 (LID)
Near Temple, TX 76504
Tyler
Job Details:
10/15/2020
DRYER WHIRLPOOL WED4950HW0
Arrived on site for dryer that would not shut off. Upon arrival I was able to verify that the dryer had been started on a 60 minute cycle and it sat on the 60 minute cycle while still running at the customer stated that they have had it sitting there for close to an hour and then they noticed the timer would never turn once the driver started. I ended up replacing the timer and was able to run a 10 minute cycle and Verify that the dryer now shuts off as designed as well as a timer rotating like it should. Call complete