Service History 888

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Georgetown, Texas 78626

Lou

Job Details: 09/03/2022

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I installed the inner door bottom seal with screws and tested the unit. Unit is operating as designed and no leaks found during service. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Georgetown, Texas 78633

Lou

Job Details: 09/03/2022

"Arrived on site to inspect refrigerator water dispenser not dispensing properly and the filter cover being broken. Upon further inspection, I checked the filter and found the cover being held up with tape. Also found the ice dispenser chute gasket not seated correctly and I corrected it. I tested the water dispenser with a measuring cup and when I tested for 8oz of water, I only got 4oz. I removed the filter and placed my bypass in its place and retested and it operated as designed. Customer requested a new filter. I removed and replaced the filter housing cover and installed a new filter and retested. Unit is operating as designed. Recommended that the customer purge approximately 2 gallons of water for the dispenser to get rid of the charcoal dust in the filter. No water leaks observed during service, job completed."

We serviced a

JENN-AIR COOKTOP

Model JGD3430GS00

Near Austin, Texas 78746

David S

Job Details: 09/03/2022

Arrived on site for front left burner not igniting intermittently. I inspected the ignitors and found the front left and right rear ignitors not seated properly in the ceramic case. I am ordering both ignitors to complete the repair. The office will reschedule when we have eta on the parts.; ordrng 1 W10862325 (Lf ignitor) and 1 W10862324 (Rr ignitor)

We serviced a

KITCHENAID REFRIGERATOR

Model KBLO36FMX02

Near Austin, Texas 78735

Luis

Job Details: 09/03/2022

"Arrived on site for no cool. Found unit not powering on,no voltage to ui diagnosed a defective main control,installed updated main control kit,powered unit on ui powered on,compressor and fans powered on.

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ1

Near Austin, Texas 78748

Justin

Job Details: 09/03/2022

"Arrived on site to install previously diagnosed parts. I installed the new console and then test the unit. I found all burners working as designed. However, during preheat I found once it got to about 340?F the temp slowly started dropping and never went back up. Due to this we will return to install the control after autho on parts. Office to reschedule.; O-emld tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKV0

Near Austin, Texas 78749

Justin

Job Details: 09/03/2022

"Arrived on site for a dishwasher leaking. On arrival the customer provided me a video of the leak. I found it to be slowly leaking from the front left corner. The customer stated that it is intermittent, and they believe it is due to the way it was installed. I found the unit was installed with the tub leaning forward. I adjusted this and test the unit. I found the unit working as designed with no leak at the time of service. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Georgetown, Texas 78626

Lou

Job Details: 09/03/2022

"Arrived on site to inspect dishwasher tripping the breaker. Upon further inspection, I found the unit without power as the breaker was tripped. Customer advised they found t(s unit would trip this breaker during the drying cycle. The breaker is a 20amp GFCI breaker and the unit outs out no more than 9amps. Customer cycled power and I placed the unit in diagnostics showing no error codes. I continued with testing and monitored amp draw to the components during testing. I found all components within amp draw range and the element was showing 7-9amps as designed. I found no water leaks on the unit. I recommended the customer replace the breaker and if it continues to trip the breaker to contact our office and schedule service. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Uhland, Texas 78640

Andrey

Job Details: 09/03/2022

"Arrived on site to test unit for not spinning out clothes, tested unit found bad capacitor and shift actuator struggling to switch, replaced capacitor and actuator, ran unit through diagnostics cycle, all components tested good , put unit into drain and spin unit is running as designed no leaks detected job complete"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Austin, Texas 78752

David S

Job Details: 09/03/2022

Arrived on site for dryer taking along time to dry. I inspected the unit and work area. I found the blower wheel blocked with screws. I removed the screws and install a new thermistor. I found the door gasket torn. I am ordering the inner door to complete the repair. The office will reschedule when we have eta on the parts.; ordrng 1 WPW10463967 (Inner door)

We serviced a

JENN-AIR RANGE

Model JGRP430HL00

Near Austin, Texas 78731

David S

Job Details: 09/03/2022

Arrived on site for front left burner not igniting. I inspected the unit and work area. I found the burner sparking. I replaced the burner head and retested it. It is now working as designed. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QHX00

Near Georgetown, Texas 78628

Lou

Job Details: 09/03/2022

"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=36 degrees and RC=56 degrees. I placed my gauges on the sealed system and checked pressures and they were good. I removed the evap cover and found the fan not operating. I manually turned the blades and the fan came on. When I removed the fan blades, I found the shaft of the new motor was a different size and the blades did not seat on the shaft correctly. I am ordering the fan blades and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 09/12/22 as the customer will be out of town until then. No water leaks observed during service.; ordrng 1 WP2169142 (Fan blade) and 1 WP4389155 (Fan motor) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS01

Near Georgetown, Texas 78628

Lou

Job Details: 09/03/2022

"Arrived on site to inspect wall oven not turning on. Upon further inspection, I found the unit control panel blank and the unit has power to it. Cycled power and tested the thermal fuse and found it bad. I removed and replaced the fuse and tested. Unit is operating as designed. Job completed."

We serviced a

MAYTAG DRYER

Model MGDC400VW0

Near Austin, Texas 78746

David S

Job Details: 09/03/2022

Arrived on site for dryer leaking gas. I inspected the unit and work area. I used the gas detector while the unit was off and when it was running. I found no gas leaks present within the dryer and the gas line at the wall. The unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSS25N4MKZ04

Near San Marcos, Texas 78666

Andrey

Job Details: 09/03/2022

"Arrived on site to replace previously diagnosed control box, replaced control box, tested unit , heater is engaging, advised customer to monitor for improvement, job complete"

We serviced a

WHIRLPOOL WASHER

Model Wtw5015lw0

Near Pflugerville, Texas 78660

Wesley

Job Details: 09/02/2022

Arrived onsite and found failed control causing non function of washer. Repaired by replacing the main control. Unit is now operating as designed. All checks good.

We serviced a

MAYTAG DRYER

Model MEDX500XW0

Near Lorena, Texas 76655

Jonathan M

Job Details: 09/02/2022

"Arrived on site for a dryer that is making a squealing sound does the drum turns. Inspected unit and work area. Did confirm the customers complaint and disassembled the unit. Found the idler pulley causing the issue. Replaced both either pulley and belt and test of the unit. The unit began to work and operate as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Austin, Texas 78723

Matthew

Job Details: 09/02/2022

Arrived onsite for washer making noise. Upon arrival inspected unit. Put unit in diagnostics and tested. Found unit would not go into agitate or spin mode. Checked components and found failed actuator and capacitor. Replaced both components and tested. Unit is now functioning properly. No noise at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Austin, Texas 78726

David S

Job Details: 09/02/2022

Arrived on site for water backing up into the dishwasher. I inspected the unit and work area. I found water draining into the dishwasher from the sink. I found no high loop. I installed a high loop.I recommend the customer have the sink drain checked to make sure it is not draining slowly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Austin, Texas 78704

Luis

Job Details: 09/02/2022

"Arrived on site for no lights. Customer claimed to have replaced her fresh food roof light,found freezer led completely off,defective led module,replaced led module after replacing freezer led all leds dim and flashing diagnosed new led customer installed was defective installed new led all leds powered on correctly.

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Lockhart, Texas 78644

Andrey

Job Details: 09/02/2022

"Arrived on site to test unit for not spinning/ washing clothes properly, tested unit found water valve not opening properly causing water to trickle, and failed shift actuator, replaced parts, tested unit, unit now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ0

Near Austin, Texas 78731

Scott

Job Details: 09/02/2022

Arrived on site for burning smell in dryer . Found a lot of lint build up . Removed lint from cabniet . Found a patch of burned lint at opening of heater house it . All else looks good with unit after cleaning

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Kyle, Texas 78640

Kevin

Job Details: 09/02/2022

"On site and inspected washer and found win either agitation or spin is attempted Actuator changes position and Motor will engage for one second and then control board will blank as if it lost power and then come back after a few more seconds. Valves, drain pump , and lid lock are working properly. Will Bring back control, motor, and harness; ordrng 1 W10890624 (Motor) and 1 W11170317 (Control) and 1 W11448788 (Lower harness)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Austin, Texas 78734

Justin

Job Details: 09/02/2022

Arrived on site for a dishwasher leaking. On arrival the customer stated it will leak and an entire towel will get soaked during the cycle. I put the unit into diagnostics mode and found stored error codes F9E1 for diverter cant find position. I cleared the error codes. I then ran a diagnostics cycle and found it aggressively leaking from the diverter. I installed the new sump and motor and then ran a diagnostics cycle. I found it now working as designed with no leak present at the end of service. Call complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Pflugerville, Texas 78660

Joe Z

Job Details: 09/02/2022

"Arrived onsite for SAFE MW burning smell and not heating now. Upon arrival test unit and unit is not heating. Found burned diode. Called SAFETY team and let them know findings. Replaced diode, capacitor, and magnetron. Test unit by heating cup of water. Unit heated correctly. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Austin, Texas 78704

Matthew

Job Details: 09/02/2022

Arrived onsite for refrigerator leaking. Upon arrival inspected unit. Found ice block on base of freezer. Inspected and found blockage in drain pan and tube not allowing of proper drainage and overflowing into freezer compartment. Cleared pan and drain tube. Tested unit and unit is now functioning properly. Job complete

We serviced a

MAYTAG WASHER

Model MAV6548AWQ

Near Round Rock, Texas 78681

Vincent

Job Details: 09/02/2022

"Arrived on site for washer, inspected unit and work area. Tested unit and found grinding noises. Tilted unit and found the transmission stuck in spin. Unit would need a full rebuild

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Hutto, Texas 78634

Vincent

Job Details: 09/02/2022

Arrived on site for refrigerator inspected unit and work area. Tested water dispenser and found low water pressure. Removed filter and inserted my bypass and still the same. I the pulled unit out and found the water line kink and not allowing good pressure. Fix the problem and unit is now operating as designed. No leaks where observed during service. Job completed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Georgetown, Texas 78633

Lou

Job Details: 09/02/2022

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and checked the ice maker error codes in test 56 and found E2 & E3. Tested the harvest in test 57 and the ice maker began to harvest but stopped mid-cycle. I removed the ice box and found ice cubes in the tray and the heater never came on. I tested voltage at the hv control for the heater at pins P12-6 to P1-2 and got 113V. I tested the ice maker motor at pins P7-5 to P7-6 and got 13VDCI removed and replaced the ice maker and retested in test 57. Ice maker harvested and then I tested the fill tube in test 45 and the tray filled. Ice maker is operating as designed. I cycled power to the unit to reset the controls and placed the unit back into diagnostics and checked for error codes and found E0 (none). No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Austin, Texas 78748

Leonardo

Job Details: 09/02/2022

Arrived on site to replace heating element due to special project. Replaced heating element test unit and unit test good job complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089BEP03

Near The Hills, Texas 78738

Justin

Job Details: 09/02/2022

Arrived on site for a refrigerator with the mullion not working properly. On arrival the customer showed me how when you close the door the mullion will hit the other door. I found the mullion not snapping back properly. The customer also pointed out how the right side RC gasket was torn. I am ordering the gasket and will return with the mullion to install. Office to reschedule. ; ordrng 1 W10830162 (RC Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM05

Near Austin, Texas 78750

David S

Job Details: 09/02/2022

"Arrived on site for fridge and freezer doors not aligning. I inspected the unit and work area. I found the fridge chassis in good condition. I found the door not sealing, but the gasket in intact. I found the left side hanging down and the bottom sticking out more than it should indicating a warped door. I am ordering the fridge door to complete the repair. The office will reschedule.; ordrng 1 W10746794 (Fridge door) and 1 WP2261963 (Top hinge) and 1 W10574262 (Bottom hinge) and 1 W10574325 (Hinge pin) and 1 WP487576 (Washer)"

We serviced a

WHIRLPOOL FREEZER

Model WSZ57L18DM06

Near Austin, Texas 78750

David S

Job Details: 09/02/2022

Arrived on site for doors not aligning. I inspected the freezer and found the chassis in good condition. I found the door square and sealing properly. Job complete.

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Pflugerville, Texas 78660

Paul

Job Details: 09/02/2022

JM: Arrived onsite to install previously diagnosed and ordered parts. R/R UI and tested unit. Unit is operating as designed. once the new UI was installed I noticed that the UI sent was damaged right out of the box. The corner was broken. (Took photo). The UI will need to be replaced. Ordering W11526004 (UI). Office to RS.; ordrng 1 W11526004 (UI)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Austin, Texas 78746

Luis

Job Details: 09/02/2022

"1414Arrived on site. Found fresh food door sagging low on hinge,found hinge insert on fresh food door caved into liner unit will need a new fresh food door

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Jarrell, Texas 76537

David Z

Job Details: 09/02/2022

"Arrived on site to diagnose refrigerator that is slow to dispense water. Removed filter and tested unit. Found good flow with filter removed. I found the filter had to get sealed in the housing, so I replaced the filter housing. Retried with new housing and filter and found flow still choked with filter in it. Advised customer that filter failed and they need to replace. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Robinson, Texas 76706

Jonathan M

Job Details: 09/02/2022

Arrived on site for refrigerator that is not cooling the refrigerator compartment again. Inspected unit and work area. Femoved the air tower and found the return air lines frozen. I steamed out the ice and found a small gap in the liner around the hinge side of the door. I called Whirlpool Techline and spoke to Chris SR# 7734508218. He advised to silicone the cabinet. Ordering parts and the air tower and will return on 9/12. ; ordrng 1 WP482338 (White silicone) and 1 W10841140 (Clear silicone) and 1 W11126274 (FC air tower)

We serviced a

KENMORE WASHER

Model 110.249322

Near Austin, Texas 78731

Scott

Job Details: 09/02/2022

Arrived on for washer not spinning or agitating. Found motor coupler had rounded out . Replaced coupler . Unit is agitating and spinning out. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB00

Near New Braunfels, Texas 78130

Andrew

Job Details: 09/02/2022

Arrived on site to test unit for no ice production. Found harness was damaged. Needing new FC door in black to fix issue ; ordrng 1 LW11038915 (FC door(black))

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US0HS

Near Austin, Texas 78717

Kimo

Job Details: 09/02/2022

Arrived onsite for a cooktop that is continuously sparking. Upon arrival I checked the harness and found that it was good. I then tested unit till I was able to reproduce the issue.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Austin, Texas 78746

Leonardo

Job Details: 09/02/2022

Arrived on site to test unit for noise. Test unit and can hear upper spray arm making knocking sound and dispenser not opening. Test unit and will order new manifold and dispenser office to reschedule ; ordrng 1 W11412300 (Dispenser) and 1 W11545334 (Upper manifold)

We serviced a

WHIRLPOOL DRYER

Model CSP2760TQ3

Near Jarrell, Texas 76537

David Z

Job Details: 09/02/2022

"Arrived on site to diagnose dryer not heating. Examined unit and tested all safety devices and thermal fuse. Found all tested good. Checked voltage and found good voltage. Ordering harnesses and timer to resolve ; ordrng 1 8529991 (Upper Harness) and 1 8576522 (Main Harness)"

We serviced a

WHIRLPOOL WASHER

Model CAM2742TQ3

Near Jarrell, Texas 76537

David Z

Job Details: 09/02/2022

"Arrived on site to diagnose washer that is not starting cycles. In use light is on, but not starting. Found timer failed to advance. Replaced timer and verified unit working as designed. Call complete."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Canyon Lake, Texas 78132

Andrey

Job Details: 09/02/2022

"Arrived on site to test unit for not spinning, customer stated that it spinning out but had some concern about the functionality of unit, noticed that customer did not have cold water line connected only hot, connected cold water line, put unit through diagnostics, found at spin that the belt is screeching very loud, inspected belt and found it really loose replaced belt from job 352471, tested unit, unit now running as designed, no leaks detected job complete"

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Pflugerville, Texas 78660

Wesley

Job Details: 09/02/2022

Arrived onsite and tested unit for noise concern and determined that noise experienced is the normal brake function during the deceleration of the washing machine. All checks good. Unit is otherwise operating as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Hutto, Texas 78634

Vincent

Job Details: 09/02/2022

"Arrived on site for microwave, inspected unit and work area. Found microwave with no power, tested voltage at wall and was good. I then tested thermal fuse and was good, tested cavity thermostat and shows open. Will have to replace interlocks and thermostat ; ordrng 1 W11224856 (Thermostat)"

We serviced a

JENN-AIR COMPACTOR

Model TC707S1

Near Austin, Texas 78746

Leonardo

Job Details: 09/02/2022

Arrived on site to test unit for unit working but when it goes up it continues to try to go up due to direct switch not working. Also advised customer it could be bad motor. Customer doesnt want to do motor just switch. She will call and cancel if she decides to get a new unit. ordrng 1 WP777811 (Direct switch)

We serviced a

WHIRLPOOL OVEN

Model RBS305PVS03

Near Cedar Park, Texas 78613

Kimo

Job Details: 09/02/2022

Arrived onsite to install previously diagnosed part. Upon arrival I installed rebuild control. And tested unit and found unit operating as designed. job complete.

We serviced a

MAYTAG DRYER

Model MEDC300XW1

Near Killeen, Texas 76549

Tyler

Job Details: 09/02/2022

On site for dryer not heating correctly. Upon arrival confirmed issue and upon further testing found that the unit had a smashed vent hose causing a airflow restriction as well as heating element coil crack in causing coils to sag and make contact with outer frame. Unit now functioning as designed call complete

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Austin, Texas 78727

Paul

Job Details: 09/02/2022

"JM: Arrived onsite to perform SP W11540964 - Special Project S17304. R/R heating element and tested unit. Operational test good, no leaks observed during service. Call complete."

We serviced a

WHIRLPOOL OVEN

Model WOS31ES0JS20

Near Leander, Texas 78641

Kimo

Job Details: 09/02/2022

Arrived onsite for for a oven that is making noise when in use.actual complete is that there is a F8E0 code fan speed. I tested unit and got the same code. I replaced the blower and tested the unit and found that the unit operating as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Austin, Texas 78749

Luis

Job Details: 09/02/2022

"Arrived on site for unit not freezing,removed evaporator cover found no frost formation on evaporator,ran test 40 during freezer cool no frost formation on evaporator,slight noise from weld connection ordering a new evaporator and compressor,sealed system repair covered by manufacture sealed system warranty. ordrng 1 W11592010 (Compressor) and 1 W11099748 (Evaporator) and 1 W11506635 (Access valve) and 1 w10843121 (Drier)"

We serviced a

KITCHENAID DISHWASHER

Model KUDT03FTSS2

Near Austin, Texas 78703

Leonardo

Job Details: 09/02/2022

Arrived on site to test unit for unit not working. Test unit and found cleaning light blinking 7 time. Checked chopper blade and it checked good found bad control board customer declined estimate job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVMS11

Near Austin, Texas 78751

Joe Z

Job Details: 09/02/2022

"Arrived onsite for ICE MAKER IS NOT PRODUCING ICE. TEMPS SEEMS FINE. SOMETIMES THE DOOR DOESN'T CLOSE ALL THE WAY AND IT FREEZES UP AND IT DOESN'T SEEM LIKE THE DOOR SEALS VERY WELL. Upon arrival , inspected unit and found entire base of freezer and drain pan is covered in ice. Also test ice maker. Ran harvest test and icemaker is not calling for water. Bypassed icemaker and valve is operating correctly.. need to replace icemaker and clear clogged drainAdvised tenant to thaw out unit and lay towels down at least 24 hours prior to next visit.

We serviced a

KENMORE WASHER

Model 796.4117221

Near Georgetown, Texas 78633

Lou

Job Details: 09/02/2022

"Arrived on site to inspect washer door latch issues. Customer advised that theyve been having issues with the door not latching and getting an error code. Customer provided a new latch. I removed and replaced the latch and tested the unit and it is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL OVEN

Model WOD51EC7HB02

Near Hewitt, Texas 76643

Jonathan M

Job Details: 09/02/2022

Arrived on site for a while overnight has no power. Inspected unit and work area. Remove the oven from the wall and check voltage. Found no voltage going to the unit. Spoke to CS and was advised to go ahead and replace the control board since the customer noticed a flash inside the unit. I did check to make sure that there were no grounded wires or evidence of any sparks within the unit. All connections and wiring were good. Replaced the control and tested the unit. Still had no voltage. The customer checked his junction box and found that the wires the junction box had exploded. The customer will need an electrician to fix his electrical supply. Call complete.

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS11

Near Cedar Park, Texas 78613

Kimo

Job Details: 09/02/2022

"Arrived onsite for MW oven combo not heating. Upon inspection I found that there was a 3 wire setup at the wall and the ground wire (with the unit not connected) had power when there should not be. I contacted techline and spoke with Drew and told them of my findings, cx will need to have a electrician come out and corrected this I left the breaker off for safety. sr#7734448214."

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near Leander, Texas 78641

Kimo

Job Details: 09/02/2022

"Arrived onsite for cooktop with a center power burner that would go out when set to low. Upon inspection I dont that the orifices where clogged I cleared them and got the low setting to work but now the medium settling is now too high with orange foam. ordrng 1 W11205318 (Center, Simmer)"

We serviced a

WHIRLPOOL VENTHOOD

Model WVW53UC6LS0

Near Buda, Texas 78610

Kevin

Job Details: 09/02/2022

"Arrived on site and inspected vent hood and found bracket for chimney is not centered and because of this chimney leans to the left. Installation will need to be redone, masonry bits are needed to get through tile in order to re-center basket, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QTS02

Near Austin, Texas 78746

Luis

Job Details: 09/02/2022

"Arrived on site for not dispensing ice. Removed bucket found coupling on shaft slipped causing motor not to engage shaft,replaced defective shaft reassembled unit tested ice dispenser unit working as designed

We serviced a

WHIRLPOOL WASHER

Model MVWB835DC

Near Lockhart, Texas 78644

Andrey

Job Details: 09/02/2022

"Arrived on site to test unit for leaking water, tested unit found gear case has failed causing rusty water and oil to leak out in the center, customer accepted, replaced gear case ran multiple diagnostics cycles with customer present, unit is running as designed, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Austin, Texas 78745

Matthew

Job Details: 09/02/2022

"Arrived onsite for refrigerator ice maker not making ice after last repair. Upon arrival ran ice maker diagnostics. No error codes. Ran harvest and fill test both passed without error. Check ice box fan and thermistors, all passed. Called tech line for assistance. Ran test with Adrian. Recommended replacing Main board and ice maker. SR#7734504090. ordrng 1 W11224256 (Main board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Jarrell, Texas 76537

David Z

Job Details: 09/02/2022

"Arrived on site to follow up on refrigerator that is losing cool again and clicking. Was able to verify unit clicking and buzzing, with the buzz coming from the compressor. Compressor is getting hot and locking up, and can not restart. Ordering sealed system items. Sealed system tech needed. Office to schedule when parts arrive. ; ordrng 1 W11370574 (Compressor) and 1 Nitrogen (Nitrogen) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access Valve)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Woodway, Texas 76712

Jonathan M

Job Details: 09/02/2022

Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed that the customer was within the model and serial number range for the service pointer. Replaced the heater and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD608ESS01

Near Austin, Texas 78734

Justin

Job Details: 09/02/2022

"Arrived on site for a refrigerator making a loud abnormal noise. On arrival the customer provided a video of the noise. I found it to be a loud metal on metal clanking noise, and they stated it seemed to come from the compressor compartment. I activated the fans and baffle to find no abnormal noise. I then opened the doors to let the cold air out for several minutes and monitored the compressor ramp. I could not replicate the sound at the time of service. I called techline and spoke to Adrian and received SR# 7734504305. Adrian recommended no part install for the time being. Call complete."

We serviced a

WHIRLPOOL MICROWAVE

Model GSC308PJS05

Near Austin, Texas 78732

David S

Job Details: 09/02/2022

Arrived on site for microwave not heating. I inspected the unit and work area. I found the unit would come on but not heat. I gained access to the magnetron and found it shorted to ground. I tested voltage from the control to the transformer. I found good voltage being supplied. I installed the new magnetron and tested the unit. It is now working as designed.

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW1

Near San Marcos, Texas 78666

Andrew

Job Details: 09/02/2022

"Arrived on site to test unit for not heating. Found igniter was missing. Installed igniter, unit working as designed. No leaks detected. Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Belton, Texas 76513

Jonathan M

Job Details: 09/02/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Austin, Texas 78748

Luis

Job Details: 09/02/2022

"Arrived on site. Found ice build up under ice bin,ice bin was recently cleaned out 6 days ago,found 3rd door that was ordered is still the same issue finish on stainless steel has a matte finish unit needs shiny stainless steel finish sending for parts research ;

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near New Braunfels, Texas 78130

Andrew

Job Details: 09/02/2022

"Arrived on site to replace previously diagnosed OWI, sump assembly and replaced control and vent assembly as a precautionary. Replaced parts, unit working as designed. Advised customer to level unit and flooring is uneven and not able to properly level. No leaks detected. Job complete."

We serviced a

WHIRLPOOL OVEN

Model WFE505W0HB3

Near Waco, Texas 76711

Jonathan M

Job Details: 09/02/2022

Arrived on site for arrange that wont start a bike cycle. Inspected unit and work area. Attempted to place the unit in a big cycle and found the unit working as designed. Tested the boiler function and found the unit working as designed. The unit is working as designed. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Georgetown, Texas 78626

Lou

Job Details: 09/02/2022

"Arrived on site to inspect range oven not working. Upon further inspection, I found the customer had the Bake mode turned on and the oven was not operating. Customer advised that they had some bad weather recently and the unit stopped working. I tested the broil mode and it failed as well. Pulled the unit out and found the left side panel damaged (photo). I recommended that the customer contact their builder due to the unit being out of its 30 day cosmetic warranty. Tested the control and found it not providing voltage. Removed and replaced the control and retested and it continued to fail. Checked the ignitor and it was bad. Removed and ignitor and retested no unit is operating as designed. Tested the cooktop burners and they are operating as designed. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Dripping Springs, Texas 78620

Kevin

Job Details: 09/02/2022

"Arrived on site and inspected unit and found control panel is unresponsive. Remove control panel and reset all connections and it is now working properly. Confirmed operation by heating a cup of water and preheating oven. No further repair is required at this time, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Pflugerville, Texas 78660

Paul

Job Details: 09/02/2022

"Arrived onsite to replace previously diagnosed and ordered parts.Replaced the compressor and drier, vacuumed the system and charged the system to 68 grams of R600. Tested the unit and found it working as designed. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Round Rock, Texas 78681

Kimo

Job Details: 09/02/2022

Arrived onsite for dishwasher that is not draining. Upon arrival I ran the unit in diagnostics mode and found code for product not draining but all at her functions work. I replaced the drain pump and tested the unit and found no change. As the unit was attempting to drain I pulled the unit forward and found that the unit began draining normally. I then pushed the unit back in its place and tested again and found the unit still operating as designed. Job complete no leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Pflugerville, Texas 78660

Wesley

Job Details: 09/02/2022

Arrived onsite for condensation issue and repaired air gapping issue with heat treatment. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Taylor, Texas 76574

Vincent

Job Details: 09/02/2022

"Arrived on site for washer, inspected unit and work area. Found control bad. Replaced control and tested in diagnostics and it was working fine till drain was going to come on and it just lost power. Im ordering a new control, drain pump pump, motor, lower harness. Returning tech to install all parts. No leaks where observed during service. Office will contact CX when all parts are available. ; ordrng 1 W11568983 (Wiring harness) and 1 W11026785 (Motor) and 1 W11396717 (Drain pump) and 1 W11543997 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Lampasas, Texas 76550

Tyler

Job Details: 09/02/2022

Arrived on site for dishwasher needing previously diagnosed main control and sump assembly. upon arrival reconfirmed issue and installed both parts. Ran normal and diagnostics cycles and found unit functioning as designed. No leaks present call complete

We serviced a

WHIRLPOOL COOKTOP

Model KCGS556ESS02

Near New Braunfels, Texas 78132

Andrey

Job Details: 09/02/2022

"Arrived on site to test unit for middle burner not adjusting properly, tested unit found valve would not regulate gas flow, replaced valve, applied bubble solution on all connections, unit is running as designed, per customer request flames was adjusted slightly higher then normal due to customer not being satisfied with the amount of heat she was getting, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Pflugerville, Texas 78660

Wesley

Job Details: 09/02/2022

Arrived onsite for no cool in fresh food section and found cause to be failed evap fan motor.Completed repair. All checks good. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Austin, Texas 78701

Matthew

Job Details: 09/02/2022

"Arrived onsite for refrigerator not cooling properly. Upon arrival inspected unit. Found both cabinets cool but above temperature. . Found evaporator covered in ice. Unit having defrost issues. Ran diagnostics, found defrost sensor open. Also ran forced defrost and heater would not energize. Ordering defrost sensor, control, UI and evaporator harness. Needs manual defrost 48 hrs prior to next visit. ordrng 1 W11546681 (Harness) and 1 W11558182 (Control) and 1 W11546610 (Heater) and 1 W11518204 (UI)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Austin, Texas 78753

Joe Z

Job Details: 09/02/2022

"Arrived onsite for Fridge- temp issue. Upon arrival Mrs.stated that the FC has good temp, but the RC seemed too cold. Found the RC set to 7 which is the coldest setting. Mrs. Said she did not recall ever switching from recommended setting 4 to 7. Checked temps. Got 2 degrees In the FC and 33 degrees in the RC. Ran diagnostics and all test passed including thermistors. Changed settings to recommended and unit still dropped to 34 and compressor still operating with call for cooling. Ordering control. Office to reschedule ; ordrng 1 W11524469 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Andice, Texas 78628

Vincent

Job Details: 09/02/2022

"Arrived on site for washer, inspected unit and work area. CX compla int was washer not draining. Tested unit and found stored error codes F2E1 F9E1. I then tested voltage at the control for drain pump and it was good. Tested voltage at the drain pump and had no voltage. Wiring harness has to be replaced in order to fix. Will also replace strike as is broken. When parts have arrived. No leaks where observed during service. ; ordrng 1 W11568984 (Lower harness)"

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Cedar Park, Texas 78613

Kimo

Job Details: 09/02/2022

Arrived onsite for a washer that is making a squeaking noise when in use. Upon inspection I found that the rotor had some damage to the teeth. I installed new rotor and tested unit and found unit operating as designed. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Blanco, Texas 78606

Andrew

Job Details: 09/02/2022

Arrived on site to replace HV control for unit frosting you. Customer stated they have to unplug every so often to thaw unit down. Found drain tube was clear and not restricted. Advised customer on string of issues specific model has and not confident repair would hold. Customer agreed to proceed with main control replacement. Replaced UI and control.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Bartlett, Texas 76511

David Z

Job Details: 09/02/2022

Arrived on site to replace capacitor due to failed/leaking capacitor on washer. Replaced and tested. Verified unit working as designed. Call complete.

We serviced a

AMANA RANGE

Model ACR4303MFB4

Near Lockhart, Texas 78644

Andrey

Job Details: 09/02/2022

"Arrived on site to test unit for burner issues, tested unit found all four infinite switches burned up in the back will not work on high, and elements not heating properly, center buttons now working properly, replaced infinite switches and elements, unit is now functioning as designed, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near San Marcos, Texas 78666

Andrew

Job Details: 09/02/2022

Arrived on site to test unit for frost build up in FC. Customer stated they went out of town and returned with frost build up present. Found frost was caused by door not closed properly. Removed frost and door is sealing as designed. Filled gap between linear and cabinet with silicone. No leaks detected. Job complete.

We serviced a

WHIRLPOOL WASHER

Model MVWB850YG1

Near Austin, Texas 78735

Justin

Job Details: 09/02/2022

Arrived on site for a washing machine that was making a loud sound during the spin and now getting an unbalanced error code. Upon further inspection I found an extreme amount of rust on bottom of the unit. I found the unit would need new bearings and gearcase. I walked the customer through my findings and they declined any further repair.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Hutto, Texas 78634

Vincent

Job Details: 09/02/2022

"Arrived on site for range, inspected unit and work area. Installed new oven panel. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model JF42NXFXDE02

Near Austin, Texas 78732

David S

Job Details: 09/02/2022

Arrived on site for part of the door being broken. I inspected the unit and work area. I found the damper strike broken. I am ordering the strike to complete the repair. ordrng 1 W11251734 (Damper strike)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Belton, Texas 76513

Jonathan M

Job Details: 09/02/2022

Arrived on site for a refrigerator that has lights out in the upper portion of the refrigerator and in the freezer. Inspected unit and work area. Did confirm the customers complaint and found the freezer module out. Replaced the one freezer module and the unit began to work and operate as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Round Rock, Texas 78665

Gerry C

Job Details: 09/02/2022

Arrived for Handel on door lose. On inspection the glass bo; ordrng 1 W11176456 (Glass door) and 1 W11178521 (Name plate)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Round Rock, Texas 78681

Vincent

Job Details: 09/02/2022

"Arrived on site for refrigerator, inspected unit and work area. CX complaint was frost build up on freezer. I inspected unit and was not cooling at all. Compressor still running and found UV dye on drip pan and evap pan. Im ordering a evaporator to fix unit. ordrng 1 W11256565 (Evaporator)"

We serviced a

WHIRLPOOL DRYER

Model MED7230HW2

Near Jarrell, Texas 76537

David Z

Job Details: 09/02/2022

"Arrived on site to diagnose dryer making noise when in use. Customer said they had heard it early on, but hasn't used the unit much. Ran unit loaded and unloaded and found no abnormal noises. Debris may have been stuck and worked it's way out of the drum seal or blower wheel, and no longer creates an issue. Unable to verify a failure at this time. Call complete."

We serviced a

KENMORE RANGE

Model 790.465925

Near Austin, Texas 78703

Leonardo

Job Details: 09/02/2022

Arrived on site to test unit for left front burner staying on. Test unit and found switch was not on the turn off position. Secured switch test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Georgetown, Texas 78626

Lou

Job Details: 09/02/2022

"Arrived on site to install previously diagnosed and ordered parts. Due to the drain hose being too short and the water hose leaking at the inlet valve, I removed and replaced the 6ft drain hose with a 12ft drain hose and removed and replaced the water hose with a 10ft hose provided by the builder. Tested the unit and it is operating as designed. No leaks observed at the end of service, job completed."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Killeen, Texas 76541

Tyler

Job Details: 09/02/2022

Arrived on site for washer leaking water into dispenser as well as dispenser drawer broken. Upon arrival confirmed issue and found siphoning mold of dispenser door cracked. Also found and confirmed leak from cold side inlet valve. Replaced both parts reassembled and tested unit and found no signs of leaking and unit functioning as designed call complete.

We serviced a

WHIRLPOOL OVEN

Model WFG525S0JS0

Near Pflugerville, Texas 78660

Wesley

Job Details: 09/02/2022

Arrived onsite and found unit not consistently igniting. Adjusted the igniter stem and tested. Unit is now operating as designed. All checks good. Advised customer on repair.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Georgetown, Texas 78626

Gerry C

Job Details: 09/02/2022

"MR Arrived on site to install previously diagnosed parts. Replaced controller, tested unit . Working as MGF designed. Found handle broke, Oder part.; ordrng 1 W11449263 (Door Handel assembly)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS05

Near Austin, Texas 78749

Luis

Job Details: 09/02/2022

"Arrived on site for loud noise and cooling issue. At time of visit unit was defrosted,customer played multiple videos of loud noise from fresh food compartment diagnosed ice hitting fan blade. Ran diagnostics changed defrost setting to basic to defrost every 8 hours of compressor run time,if issue continues unit will need a new fresh food evaporator cover."