We serviced a
GE DISHWASHER
Model GDF520PSF2SS
Near Buda, Texas 78610
Robert
Job Details:
01/18/2022
"Arrived on call to replace previous diagnosed parts. After replacing lower spray arm, adapter and sensor test dishwasher. Found water spills out fron wash motor. Will need to replace motor. ; ordrng 1 WD49X23778 (Wash motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM00
Near Austin, Texas 78724
Jimmy J.
Job Details:
01/18/2022
Arrived on site to install previously diagnosed parts. Removed inlet valve and installed new inlet valve. Ran harvest and water filled mold as designed. Reminded resident to dump any ice it produces tomorrow morning or tonight. After this it will be safe for drinks. No leaks detected. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Austin, Texas 78737
Luis
Job Details:
01/18/2022
"Arrived on site for freezing in fresh food. Found air leaking from damper door,replaced damper,called tech support,support agreed on replacing damper,checked resistance for fresh food thermistor at control and in fresh food. Per tech support need to replace control ; ordrng 1 WPW10317076 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, Texas 78748
Kevin
Job Details:
01/18/2022
"Arrived on site and replaced all upper rack parts diagnose by previous technician, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, Texas 78664
David S
Job Details:
01/18/2022
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, Texas 78748
Jacob
Job Details:
01/18/2022
"Arrived onsite for unit having water in the drip tray at the bottom of the unit. Looked at the unit and couldnt find a leak, it looked like it may have been leaking from the inlet hose. Pulled the tray out and dried the water inside the tray and off the switch. Put it back together and tested the unit and couldnt find the leak during testing. Called tech line to report findings. Said that the customer may need to replace the water inlet hose. Spoke with Andrew got Sr#7732747487. No issues at this time. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Austin, Texas 78728
Wesley
Job Details:
01/18/2022
Arrived onsite and replaced the ui per techline instructions and verified the ui is reading the same model as the sticker. Unit is now operating as designed. Advised customer on repair. All checks good. Customer will need to set up WiFi to alow for ongoing updates to software.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Liberty Hill, Texas 78642
Jonathan S
Job Details:
01/18/2022
Arrived on site for microwave sparking in center. Inspected unit and work area. Found cavity paint burnt around turn table pivot. Added high temperature cavity paint to correct issue. Informed customer to allow 12 to 24 hours before using to allow paint to dry. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Leander, Texas 78641
Jonathan S
Job Details:
01/18/2022
Arrived on site for dryer on.y running 5 minutes then shutting off. Inspected unit and work area. Performed diagnostics mode and checked fault codes and found none. Performed air flow test and found good air flow. Found load size to small and not enough moisture for sensor to work. Informed customer on small loads would need to use time dry. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Round Rock, Texas 78665
Wesley
Job Details:
01/18/2022
Arrived onsite and found squealing from the factory belt being a little too long. Replaced with updated shorted drive belt. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Georgetown, Texas 78628
Jonathan S
Job Details:
01/18/2022
"Arrived on site for refrigerator producing little to no ice. Inspected unit and work area. Measured temperature in ice housing at 11?. Performed diagnostics mode and found fill tube frozen. Activated fill tube heater and measured voltage going heater at 120 volts. Measured voltage to fascia and found 8 volts. Connected new fill tube to incoming voltage and connected fascia, measured voltage at fascia and found 120 volts. Will need to replace fill tube heater. Removed failed heater and installed new. Measured voltage again at fascia and found 120 volts. Ran fill cycle and harvest cycle. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXSQ00
Near Round Rock, Texas 78681
David Z
Job Details:
01/18/2022
"Arrived on site to diagnose refrigerator that is not cooling at all. Customer said unit fans were running but unit isn't cooling. Found compressor wasn't running. Start relay had voltage but was not engaging. Tested with a spare start device from truck stock. Unit kicked on and started cooling. Talked with SW who had me monitor the Amp draw and found Amp draw consistently increasing. Customer advised to remove a massive dust buildup from the coils and rear of unit. I advised they must monitor the unit, as compressor likely caused the original start device to fail. Advised customer that the sealed system is likely failing causing the problems. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS2
Near Austin, Texas 78757
David S
Job Details:
01/18/2022
Arrived on site for dishwasher leaking. I inspected the unit and work area. The customer showed me where the water had been leaking and found some water damage. See pictures. I found the diverter valve leaking.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, Texas 78756
Tyler L
Job Details:
01/18/2022
"Arrived on site for complaints of o ice production. Found FC door not closed all the way, and freezer full of frost. Took pictures. Removed all frost build up and inspected the door seal. Once all frost was removed, the door is closing and sealing good. Found ice tray full of fresh ice, and saw fresh ice drop into the tray while inspecting. Also heard icemaker fill with water. Ran test and ice maker is functioning as designed. Advised customer to make sure door is always closed all the way. Advised customer to make sure food items are not stacked too high, causing the icemaker arm to get stuck in the up/off position. No water leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, Texas 78756
Tyler L
Job Details:
01/18/2022
"Arrived on site for install of previously diagnosed part, with second technician. Before pulling the dryer down, ran some tests. Found that when unit went into high speed spin, a high pitch squeak noise was happening. The rear bearing is dragging and a new tub assembly is needed. Will also bring back rotor, stator, and control board to ensure completion of job. Will need 2 man, 2 hour. Office to reschedule.; ordrng 1 W11287253 (Tub assembly) and 1 W11354541 (Stator) and 1 W11314361 (Rotor)"
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC0FS
Near Austin, Texas 78757
David S
Job Details:
01/18/2022
Arrived on site for vent hood fan not working. I inspected the unit and work area. I found the lights working. I found the fan humming but not spinning. I removed the fan assembly and found two screws that are too long and stopping the fan from spinning. I tested the fan outside the shroud and it worked as designed. The builder will have to come out and replace or remove the screws. Job complete.
We serviced a
GE DISHWASHER
Model GDF510PSJ4SS
Near Round Rock, Texas 78665
David Z
Job Details:
01/18/2022
"Arrived on site to diagnose dishwasher that has leaked several times. On arrival customer informed me that the last cycle did not leak at all. Ran unit for 10+ mins and couldn't find any leaks. Tested several drain and fills and couldn't verify leaks. Judging by baseboards there has been water somewhere under the cabinet. Advised to run the unit with the toe kick off and take video if they can see any leaks. No repair performed since issue could not be duplicated.
We serviced a
JENN-AIR COOKTOP
Model JGD8430ADB
Near Austin, Texas 78731
Scott
Job Details:
01/18/2022
"Arrived on site for right front burner not sparking . Found electrode failing . Will need both burner head and orifice holder and screws due to screws being rusty . Other screws on burner heads are good to remove . No gas leaks detected at time of service. ; ordrng 1 74010772 (Orifice holder) and 2 WP8273062 (Screws)s"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVSS2
Near Austin, Texas 78731
Scott
Job Details:
01/18/2022
"Arrived on site for dishwasher not drying. Ran diagnostics got 8-1 errror code . Found lots of suds in tub . Found dispenser leaking . Also found sensor homing out of range . Ordering dispenser and sensor . No water leaks detected at time of service. Call to set return ; ordrng 1 WPW10705575 (Sensor) and 1 WPW10199696 (Dispenser)"
We serviced a
WHIRLPOOL DISPOSAL
Model GC1000PE4
Near Austin, Texas 78731
Kevin
Job Details:
01/18/2022
"Arrived on site and dropped off disposal, job complete"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Austin, Texas 78749
Jacob
Job Details:
01/18/2022
"Arrived onsite to replace housing. Upon replacement of the part, noticed the new one was damaged and found that the unit had other multiple issues.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Austin, Texas 78759
David Z
Job Details:
01/18/2022
"Arrived on site to diagnose refrigerator with ice melting in icebox. Customer requested I swap out the water supply line as well. Replaced water supply line and ran through DC circuit checks. Found ice box fan is surging often and not staying consistent. The adapter on the rear of the icemaker is also leaking and has ice built up around it. Advised customer we need to replace icebox fan and adapter to resolve the melting ice. returning with UI and PCB if needed after ice box fan is replaced. . ; ordrng 1 W11089931 (UI)"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GS0
Near Andice, Texas 78628
Jonathan S
Job Details:
01/18/2022
"Arrived on site for dishwasher having rust on door panel and not cleaning well. Inspected unit and work area. Identified rust spots and found minor scratch on panel (see SD-PIC). Performed diagnostics mode, no stored error codes. Monitored test cycle and measured amp draw to element. Found element drawing 7.5 amps. Found spray arms turning as des. Called Whirlpool tech support and spoke Robert. Used Weimar stainless cleaner and removed rust spots. Robert stated to address user care guide information with customer. Spoke with customer on soap and operation. All tested good, no water leaks detected during service. (Sr# 7732748472)."
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HV1
Near Uhland, Texas 78640
Tyler L
Job Details:
01/18/2022
"Arrived on site for complaints of oven not heating correctly. Found 120vac at the wall, and polarized. Found terminal block burnt up. Took picture. Will need new terminal block and wiring harness to complete repair. Office to reschedule.; ordrng 1 W11176673 (Main harness) and 1 WPW10245259 (Block)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Austin, Texas 78754
Matthew
Job Details:
01/18/2022
"Arrived onsite for refrigerator rocking. Upon inspection found Cabinet is creased and wheel holder is bent in. Call tech line for assistance. Because damage caused crease in cabinet, .
We serviced a
GE REFRIGERATOR
Model GFE26GSKJSS
Near Briarcliff, Texas 78669
Luis
Job Details:
01/18/2022
"Arrived on site for no water dispensing. Tested valves passed diagnosed no water exiting filter head,ordering a new filter head and customer will provide a new filter. ; ordrng 1 Filterhead"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Burnet, Texas 78611
Cliff
Job Details:
01/18/2022
Arrived on site to replace previously ordered parts for dishwasher. Replaced panel but handle stud screw broke. Screw and stud will need to be replaced to complete repairs.; ordrng 1 W11157086 (Stud) and 1 W10826179 (Screw)
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Austin, Texas 78701
Jacob
Job Details:
01/18/2022
"Arrived onsite for unit not getting passed the fill stage. Tested the unit and only got water to put in but would not agitate. Went ahead and replaced the control but that did not fix the issue. Upon further inspection, found that the connector on the back of the unit that sends power down to the motor parts and all was not connected correctly. Connected correctly, tested the unit and unit tested good. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5DHEXWB03
Near Austin, Texas 78753
Jimmy J.
Job Details:
01/18/2022
Arrived on site for NOT COOLING IN BOTH COMPARTMENTS--CAN HEAR IT RUNNING BUT NOT COOLING--THERE IS SOME AIR FLOW. Powered down unit for thirty seconds and powered on. Compressor turned on for approximately 3 seconds and shut off. Valves inside compressor have gone out.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Austin, Texas 78758
David S
Job Details:
01/18/2022
"Arrived on site for washer leaking. I found the drain hose not attached properly. I fixed the drain house and found the rubber support for the motor, damaged. I ran a diagnostics cycle and found it working as designed. I am ordering the support ; ordrng 1 W11036663 (Motor support)"
We serviced a
MAYTAG DRYER
Model DE212
Near Burnet, Texas 78611
Cliff
Job Details:
01/18/2022
Arrived on site to diagnose a dryer that is not tumbling. Found belt slipped out of position and reset it to proper placement. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Burnet, Texas 78611
Cliff
Job Details:
01/18/2022
Arrived on site to diagnose a washer that is not cycling properly. Found failed watervalve and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FW1
Near Spicewood, Texas 78669
Leonardo
Job Details:
01/18/2022
Arrived on site to test unit for unit burning stuff. Test unit and found broiler element stuck on the on position even when unit is off. Will need new control board.Office to reschedule ; ordrng 1 W10894098 (Control board)
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ2
Near Austin, Texas 78756
Jimmy J.
Job Details:
01/18/2022
"Arrived on site for Washer throwing error code F27 Please DO advise cons if you all service commercial appliances. Stackable washer was stuck in error F27 displayed. Could not reset or place in diagnostics because key to panel is missing. Gained access to the filter and removed all suds and fibers stuck inside. Suds were very thick so I went over amount of detergent necessary to avoid over sudsing. She knew about the over sudsing due to high efficiency washers, but is still working with her staff to only use a tablespoon. Gained access to pressure switch and it wasnt kinked and when I blew through it it was not clogged. Tried powering back on washer and same error remained. Ordering new lock (comes with key) (W11231586) to return and complete the repair. Once we are able to gain access to the interior panel and start diagnostics to reset the fault codes the washer may begin running as designed with the work Ive done today. Returning with all parts. Found hot water line had a small leak at the washer valve. Evidence of water stain on rear panel. Took picture for quick pics of water stain. I was able to tighten the hose to eliminate the leak. Once washer is repaired and it calls for water we will need to double check that the hot water hose isnt still dripping as it was when I arrived.
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Austin, Texas 78727
David S
Job Details:
01/18/2022
"arrived on site for washing machine not filling with enough water and not spinning out. I inspected The the unit and work area, I found fault codes F9e1 long drain, f7e6 motor fault. I ran a diagnostics cycle and found the cold valve not opening all the way. During the spin cycle I could hear grinding. I inspected the gear case and found oil leaking. I spoke to the customer about needing a new gearcase, valves belt and cam.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, Texas 78717
Kimo
Job Details:
01/18/2022
Arrived onsite for refrigerator not dispensing ice. Upon inspection I found that the impeller would not turn with motor upon further inspection I found impeller cross threaded onto the motor.I am ordering 1x WPW10309864 DIVIDER. To complete repair.office to reschedule.; ordrng 1 WPW10309864 (DIVIDER)
We serviced a
JENN-AIR RANGE
Model n/a
Near Leander, Texas 78641
Kimo
Job Details:
01/18/2022
Arrived onsite to install cooktop. Upon inspection of old cooktop I found that the screws were all rusted out I am ordering 1x wp3368921 SCREW-TORXOffice to reschedule.; ordrng 1 WP3368921 (SCREW-TORX)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, Texas 78753
Matthew
Job Details:
01/18/2022
Arrived onsite for refrigerator tripping breaker and not making ice. Upon inspection found wrong Ice maker and harness installed. Called in parts research and Whirlpool gave part numbers. Ordering ice maker and harness. Office to reschedule. ; ordrng 1 W11562214 (Wire harness) and 1 W11510803 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, Texas 78753
Matthew
Job Details:
01/18/2022
Arrived onsite for refrigerator tripping breaker and not making ice. Upon inspection found wrong Ice maker and harness installed. Called in parts research and Whirlpool gave part numbers. Ordering ice maker and harness. Office to reschedule. ; ordrng 1 W11562214 (Wire harness) and 1 W11510803 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, Texas 78753
Matthew
Job Details:
01/18/2022
Arrived onsite for refrigerator tripping breaker and not making ice. Upon inspection found wrong Ice maker and harness installed. Called in parts research and Whirlpool gave part numbers. Ordering ice maker and harness. Office to reschedule. ; ordrng 1 W11562214 (Wire harness) and 1 W11510803 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, Texas 78753
Matthew
Job Details:
01/18/2022
Arrived onsite for refrigerator tripping breaker and not making ice. Upon inspection found wrong Ice maker and harness installed. Called in parts research and Whirlpool gave part numbers. Ordering ice maker and harness. Office to reschedule. ; ordrng 1 W11562214 (Wire harness) and 1 W11510803 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, Texas 78753
Matthew
Job Details:
01/18/2022
Arrived onsite for refrigerator tripping breaker and not making ice. Upon inspection found wrong Ice maker and harness installed. Called in parts research and Whirlpool gave part numbers. Ordering ice maker and harness. Office to reschedule. ; ordrng 1 W11562214 (Wire harness) and 1 W11510803 (Ice maker)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Austin, Texas 78723
Robert
Job Details:
01/18/2022
Arrived on call for complaint of not starting. Found the power supply for L1 not there. Will need to have the supply issue correct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Buda, Texas 78610
Jacob
Job Details:
01/18/2022
Arrived onsite for the unit not make ice. Looked at the ice maker and ice maker looked to be broken. Ordered ice maker. Office to reschedule ; ordrng 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS
Near Spicewood, Texas 78669
Leonardo
Job Details:
01/18/2022
Arrived on site to test unit for burner not igniting. Test unit and found unit not converted to LP correctly. Put the correct orifices to correct burners test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, Texas 78747
Kevin
Job Details:
01/18/2022
"Arrived on site and replaced timer diagnosed by previous technician, after replacement dryer still wouldnt run and trips breaker immediately. Spoke with techline and thermostat heater is reading 7 ohms, They said this is likely the reason for the experience, 7732753124 replaced thermostat and this did not correct the issue. Next spoke with SW and went wire by wire circuit by circuit and could not find the reason the breaker keeps tripping. Will need to bring back all parts again including wiring harness ; ordrng 1 WPW10117655 (Pts) and 1 W11050715 (Switch) and 1 WPW10185982 (Timer) and 1 W10704067 (Harness) and 1 279827 (Motor) and 1 WPW10237959 (Door switch) and 1 279838 (Element) and 1 W10900067 (Cut off kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRL01
Near Killeen, Texas 76549
Al
Job Details:
01/18/2022
"Arrived to inspect side by side refrigerator with ice dispensing issues. Unit was making ice, but not dispensing it. When pad was pressed the flap opened, but the auger motor wasnt working. Ordering WP2252130 auger motor. Office to schedule return services. Needs more work ; ordrng 1 2252130 (AUGER MOTOR)"
We serviced a
GE MICROWAVE
Model JNM3163RJ1SS
Near Copperas Cove, Texas 76522
Al
Job Details:
01/18/2022
"Arrived to inspect microwave that intermittently trips the breaker. Tested the unit and Unit didnt malfunction. Is heated and didnt Tripp. All of customers outlets in kitchen are on the same gfci outlet series. Customer advised when they have the crock pot, toaster and other items on at the same time is when the issue intermittently occurs. Unit didnt malfunction on this date when put to the 2 minute water cup test, twice. No parts needed at this time. Customer encouraged to replace gfci with standard breaker."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Killeen, Texas 76542
Tyler
Job Details:
01/18/2022
Arrived on site for microwave not turning on/getting power. Upon arrival confirmed complaint And verified unit had stable 120v connection. After further testing I found all 4 door switchs functioning as designed. Found fuse on noise filter had blown. Used a tester fuse and found unit powered back on. Found all heating hardware fully functioning as designed with tester fuse.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXSQ00
Near Round Rock, Texas 78681
David Z
Job Details:
01/18/2022
"Arrived on site to diagnose refrigerator that is not cooling at all. Customer said unit fans were running but unit isn't cooling. Found compressor wasn't running. Start relay had voltage but was not engaging. Tested with a spare start device from truck stock. Unit kicked on and started cooling. Talked with SW who had me monitor the Amp draw and found Amp draw consistently increasing. Customer advised to remove a massive dust buildup from the coils and rear of unit. I advised they must monitor the unit, as compressor likely caused the original start device to fail. Advised customer that the sealed system is likely failing causing the problems. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS2
Near Austin, Texas 78757
David S
Job Details:
01/18/2022
Arrived on site for dishwasher leaking. I inspected the unit and work area. The customer showed me where the water had been leaking and found some water damage. See pictures. I found the diverter valve leaking.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, Texas 78756
Tyler L
Job Details:
01/18/2022
"Arrived on site for complaints of o ice production. Found FC door not closed all the way, and freezer full of frost. Took pictures. Removed all frost build up and inspected the door seal. Once all frost was removed, the door is closing and sealing good. Found ice tray full of fresh ice, and saw fresh ice drop into the tray while inspecting. Also heard icemaker fill with water. Ran test and ice maker is functioning as designed. Advised customer to make sure door is always closed all the way. Advised customer to make sure food items are not stacked too high, causing the icemaker arm to get stuck in the up/off position. No water leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, Texas 78756
Tyler L
Job Details:
01/18/2022
"Arrived on site for install of previously diagnosed part, with second technician. Before pulling the dryer down, ran some tests. Found that when unit went into high speed spin, a high pitch squeak noise was happening. The rear bearing is dragging and a new tub assembly is needed. Will also bring back rotor, stator, and control board to ensure completion of job. Will need 2 man, 2 hour. Office to reschedule.; ordrng 1 W11287253 (Tub assembly) and 1 W11354541 (Stator) and 1 W11314361 (Rotor)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Lakeway, Texas 78734
Luis
Job Details:
01/18/2022
"Arrived on site for no lights in fresh food section. Diagnosed defective leds,replaced upper left and lower left wall led module."
We serviced a
JENN-AIR WARMING DRAWER
Model JJD3030IL00
Near Austin, Texas 78746
Kevin
Job Details:
01/18/2022
"Arrived on site and inspected warming drawer and found drawer is difficult to pull forward and to close. Removed drawer to take picture of model and serial number and when drawer is reinstalled issue has been corrected. There was likely some small packing debris in ball bearings resetting drawer has corrected issue, job complete"
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS02
Near Burnet, Texas 78611
Cliff
Job Details:
01/18/2022
Arrived on site to diagnose an oven that is giving error code. Found ui errors saved in diagnostics and replaced ui . Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC0FS
Near Austin, Texas 78757
David S
Job Details:
01/18/2022
Arrived on site for vent hood fan not working. I inspected the unit and work area. I found the lights working. I found the fan humming but not spinning. I removed the fan assembly and found two screws that are too long and stopping the fan from spinning. I tested the fan outside the shroud and it worked as designed. The builder will have to come out and replace or remove the screws. Job complete.
We serviced a
GE DISHWASHER
Model GDF510PSJ4SS
Near Round Rock, Texas 78665
David Z
Job Details:
01/18/2022
"Arrived on site to diagnose dishwasher that has leaked several times. On arrival customer informed me that the last cycle did not leak at all. Ran unit for 10+ mins and couldn't find any leaks. Tested several drain and fills and couldn't verify leaks. Judging by baseboards there has been water somewhere under the cabinet. Advised to run the unit with the toe kick off and take video if they can see any leaks. No repair performed since issue could not be duplicated.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Burnet, Texas 78611
Cliff
Job Details:
01/18/2022
Arrived on site to diagnose a washer that is making unusual noise. Found belt slipping on cam causing sqealing. Replaced belt and cam and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Georgetown, Texas 78628
Jonathan S
Job Details:
01/18/2022
"Arrived on site for ice machine making abnormal noises. Inspected unit and work area. Performed diagnostics mode and tested all components. Had customer listen while running components. Was not able to get unit to make noise that customer was describing. Ran unit in normal operation. Monitored rinse cycle and ice production. All tested good, no water leaks detected during service. Spoke with customer on operation."
We serviced a
JENN-AIR COOKTOP
Model JGD8430ADB
Near Austin, Texas 78731
Scott
Job Details:
01/18/2022
"Arrived on site for right front burner not sparking . Found electrode failing . Will need both burner head and orifice holder and screws due to screws being rusty . Other screws on burner heads are good to remove . No gas leaks detected at time of service. ; ordrng 1 74010772 (Orifice holder) and 2 WP8273062 (Screws)s"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVSS2
Near Austin, Texas 78731
Scott
Job Details:
01/18/2022
"Arrived on site for dishwasher not drying. Ran diagnostics got 8-1 errror code . Found lots of suds in tub . Found dispenser leaking . Also found sensor homing out of range . Ordering dispenser and sensor . No water leaks detected at time of service. Call to set return ; ordrng 1 WPW10705575 (Sensor) and 1 WPW10199696 (Dispenser)"
We serviced a
WHIRLPOOL DISPOSAL
Model GC1000PE4
Near Austin, Texas 78731
Kevin
Job Details:
01/18/2022
"Arrived on site and dropped off disposal, job complete"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Austin, Texas 78749
Jacob
Job Details:
01/18/2022
"Arrived onsite to replace housing. Upon replacement of the part, noticed the new one was damaged and found that the unit had other multiple issues.
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Uhland, Texas 78640
Leonardo
Job Details:
01/18/2022
Arrived on site to test unit for oven not getting to temp. Test unit and found unit getting to 352? at 350 job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Austin, Texas 78759
David Z
Job Details:
01/18/2022
"Arrived on site to diagnose refrigerator with ice melting in icebox. Customer requested I swap out the water supply line as well. Replaced water supply line and ran through DC circuit checks. Found ice box fan is surging often and not staying consistent. The adapter on the rear of the icemaker is also leaking and has ice built up around it. Advised customer we need to replace icebox fan and adapter to resolve the melting ice. returning with UI and PCB if needed after ice box fan is replaced. . ; ordrng 1 W11089931 (UI)"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GS0
Near Andice, Texas 78628
Jonathan S
Job Details:
01/18/2022
"Arrived on site for dishwasher having rust on door panel and not cleaning well. Inspected unit and work area. Identified rust spots and found minor scratch on panel (see SD-PIC). Performed diagnostics mode, no stored error codes. Monitored test cycle and measured amp draw to element. Found element drawing 7.5 amps. Found spray arms turning as des. Called Whirlpool tech support and spoke Robert. Used Weimar stainless cleaner and removed rust spots. Robert stated to address user care guide information with customer. Spoke with customer on soap and operation. All tested good, no water leaks detected during service. (Sr# 7732748472)."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX
Near Spicewood, Texas 78669
Leonardo
Job Details:
01/18/2022
Arrived on site to test unit for unit leaking. Test unit and found steam coming out of exhaust. Job complete normal operation of unit.
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HV1
Near Uhland, Texas 78640
Tyler L
Job Details:
01/18/2022
"Arrived on site for complaints of oven not heating correctly. Found 120vac at the wall, and polarized. Found terminal block burnt up. Took picture. Will need new terminal block and wiring harness to complete repair. Office to reschedule.; ordrng 1 W11176673 (Main harness) and 1 WPW10245259 (Block)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Austin, Texas 78754
Matthew
Job Details:
01/18/2022
"Arrived onsite for refrigerator rocking. Upon inspection found Cabinet is creased and wheel holder is bent in. Call tech line for assistance. Because damage caused crease in cabinet, .
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, Texas 78731
Scott
Job Details:
01/18/2022
"Arrived on site for led modules out in fresh food section . Found lower led out on right side and 3 out on left side . Ran voltage checks and found all four modules out . Replaced led moudules . All lights are on , freezer lights are good . No water leaks detected at time of service. Job complete"
We serviced a
GE REFRIGERATOR
Model GFE26GSKJSS
Near Briarcliff, Texas 78669
Luis
Job Details:
01/18/2022
"Arrived on site for no water dispensing. Tested valves passed diagnosed no water exiting filter head,ordering a new filter head and customer will provide a new filter. ; ordrng 1 Filterhead"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Burnet, Texas 78611
Cliff
Job Details:
01/18/2022
Arrived on site to replace previously ordered parts for dishwasher. Replaced panel but handle stud screw broke. Screw and stud will need to be replaced to complete repairs.; ordrng 1 W11157086 (Stud) and 1 W10826179 (Screw)
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Austin, Texas 78701
Jacob
Job Details:
01/18/2022
"Arrived onsite for unit not getting passed the fill stage. Tested the unit and only got water to put in but would not agitate. Went ahead and replaced the control but that did not fix the issue. Upon further inspection, found that the connector on the back of the unit that sends power down to the motor parts and all was not connected correctly. Connected correctly, tested the unit and unit tested good. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5DHEXWB03
Near Austin, Texas 78753
Jimmy J.
Job Details:
01/18/2022
Arrived on site for NOT COOLING IN BOTH COMPARTMENTS--CAN HEAR IT RUNNING BUT NOT COOLING--THERE IS SOME AIR FLOW. Powered down unit for thirty seconds and powered on. Compressor turned on for approximately 3 seconds and shut off. Valves inside compressor have gone out.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Austin, Texas 78703
Jacob
Job Details:
01/18/2022
"Arrived onsite for unit not washing. Tried to get the unit to start but it would not spin and drain. Upon further inspection, found that the drain filter was clogged. Removed clog. Tested the unit. No issues at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Bertram, Texas 78605
Cliff
Job Details:
01/18/2022
Arrived on site to diagnose a washer that is making unusual noise. Found slider collar hitting rotor and cracked magnets in rotor. Replaced both parts and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Austin, Texas 78758
David S
Job Details:
01/18/2022
"Arrived on site for washer leaking. I found the drain hose not attached properly. I fixed the drain house and found the rubber support for the motor, damaged. I ran a diagnostics cycle and found it working as designed. I am ordering the support ; ordrng 1 W11036663 (Motor support)"
We serviced a
MAYTAG DRYER
Model DE212
Near Burnet, Texas 78611
Cliff
Job Details:
01/18/2022
Arrived on site to diagnose a dryer that is not tumbling. Found belt slipped out of position and reset it to proper placement. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Burnet, Texas 78611
Cliff
Job Details:
01/18/2022
Arrived on site to diagnose a washer that is not cycling properly. Found failed watervalve and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Austin, Texas 78745
Tyler L
Job Details:
01/18/2022
"Arrived on site for complaints of water leaking from bottom. Traced the water trails back to the valve housing. Ran unit in factory diagnostics and found a small amount of water leaking out the backside of the housing. Installed new part and tested. Unit tested good. No water leaks detected, job complete."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FW1
Near Spicewood, Texas 78669
Leonardo
Job Details:
01/18/2022
Arrived on site to test unit for unit burning stuff. Test unit and found broiler element stuck on the on position even when unit is off. Will need new control board.Office to reschedule ; ordrng 1 W10894098 (Control board)
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ2
Near Austin, Texas 78756
Jimmy J.
Job Details:
01/18/2022
"Arrived on site for Washer throwing error code F27 Please DO advise cons if you all service commercial appliances. Stackable washer was stuck in error F27 displayed. Could not reset or place in diagnostics because key to panel is missing. Gained access to the filter and removed all suds and fibers stuck inside. Suds were very thick so I went over amount of detergent necessary to avoid over sudsing. She knew about the over sudsing due to high efficiency washers, but is still working with her staff to only use a tablespoon. Gained access to pressure switch and it wasnt kinked and when I blew through it it was not clogged. Tried powering back on washer and same error remained. Ordering new lock (comes with key) (W11231586) to return and complete the repair. Once we are able to gain access to the interior panel and start diagnostics to reset the fault codes the washer may begin running as designed with the work Ive done today. Returning with all parts. Found hot water line had a small leak at the washer valve. Evidence of water stain on rear panel. Took picture for quick pics of water stain. I was able to tighten the hose to eliminate the leak. Once washer is repaired and it calls for water we will need to double check that the hot water hose isnt still dripping as it was when I arrived.
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Austin, Texas 78727
David S
Job Details:
01/18/2022
"arrived on site for washing machine not filling with enough water and not spinning out. I inspected The the unit and work area, I found fault codes F9e1 long drain, f7e6 motor fault. I ran a diagnostics cycle and found the cold valve not opening all the way. During the spin cycle I could hear grinding. I inspected the gear case and found oil leaking. I spoke to the customer about needing a new gearcase, valves belt and cam.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS01
Near Spicewood, Texas 78669
Brandon
Job Details:
01/18/2022
"Arrived on site to replace valve, after replacing, unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, Texas 78641
Jonathan S
Job Details:
01/18/2022
"Arrived on site for dishwasher top rack falling down. Inspected unit and work area. Found right adjuster broken. Removed top rack and adjusters. Installed new adjuster and reinstalled rack. Tested rack operation. Performed diagnostics mode, no fault codes. Monitored test cycle operation and found unit working as designed. Spoke with customer soap usage with home water softener."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, Texas 78717
Kimo
Job Details:
01/18/2022
Arrived onsite for refrigerator not dispensing ice. Upon inspection I found that the impeller would not turn with motor upon further inspection I found impeller cross threaded onto the motor.I am ordering 1x WPW10309864 DIVIDER. To complete repair.office to reschedule.; ordrng 1 WPW10309864 (DIVIDER)
We serviced a
MAYTAG DRYER
Model MGD8200FW1
Near Austin, Texas 78702
Jacob
Job Details:
01/18/2022
"Arrived onsite for unit making noise during operation. Tested the unit and heard some vibration noises. Upon further inspection, found that the fan had lint and causing the fan to spin out of balance. Removed the lint. Tested the unit. Unit tested good. No issues at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, Texas 78717
Kimo
Job Details:
01/18/2022
Arrived onsite for DW not working. Upon arrival I put unit into diag mode and found code f1e1 I power cycled unit and found no change I check harness for continuity found it good. The I in stalled new sump and motor and tested unit and found that it would ash now but not drain. I installed new drain pump and tested unit and found that unit is now operating as designed.
We serviced a
JENN-AIR RANGE
Model JGS9900CDS
Near Leander, Texas 78641
Kimo
Job Details:
01/18/2022
Arrived onsite for rang not igniting in oven. Upon inspection I found back ignitor burnt out. I installed new one and tested unit and found unit operating as designed.job complete
We serviced a
JENN-AIR RANGE
Model n/a
Near Leander, Texas 78641
Kimo
Job Details:
01/18/2022
Arrived onsite to install cooktop. Upon inspection of old cooktop I found that the screws were all rusted out I am ordering 1x wp3368921 SCREW-TORXOffice to reschedule.; ordrng 1 WP3368921 (SCREW-TORX)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, Texas 78753
Matthew
Job Details:
01/18/2022
Arrived onsite for refrigerator tripping breaker and not making ice. Upon inspection found wrong Ice maker and harness installed. Called in parts research and Whirlpool gave part numbers. Ordering ice maker and harness. Office to reschedule. ; ordrng 1 W11562214 (Wire harness) and 1 W11510803 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, Texas 78753
Matthew
Job Details:
01/18/2022
Arrived onsite for refrigerator tripping breaker and not making ice. Upon inspection found wrong Ice maker and harness installed. Called in parts research and Whirlpool gave part numbers. Ordering ice maker and harness. Office to reschedule. ; ordrng 1 W11562214 (Wire harness) and 1 W11510803 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, Texas 78753
Matthew
Job Details:
01/18/2022
Arrived onsite for refrigerator tripping breaker and not making ice. Upon inspection found wrong Ice maker and harness installed. Called in parts research and Whirlpool gave part numbers. Ordering ice maker and harness. Office to reschedule. ; ordrng 1 W11562214 (Wire harness) and 1 W11510803 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, Texas 78753
Matthew
Job Details:
01/18/2022
Arrived onsite for refrigerator tripping breaker and not making ice. Upon inspection found wrong Ice maker and harness installed. Called in parts research and Whirlpool gave part numbers. Ordering ice maker and harness. Office to reschedule. ; ordrng 1 W11562214 (Wire harness) and 1 W11510803 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, Texas 78753
Matthew
Job Details:
01/18/2022
Arrived onsite for refrigerator tripping breaker and not making ice. Upon inspection found wrong Ice maker and harness installed. Called in parts research and Whirlpool gave part numbers. Ordering ice maker and harness. Office to reschedule. ; ordrng 1 W11562214 (Wire harness) and 1 W11510803 (Ice maker)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Austin, Texas 78723
Robert
Job Details:
01/18/2022
Arrived on call for complaint of not starting. Found the power supply for L1 not there. Will need to have the supply issue correct.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, Texas 78641
Kimo
Job Details:
01/18/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed pats and found unit operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Buda, Texas 78610
Jacob
Job Details:
01/18/2022
Arrived onsite for the unit not make ice. Looked at the ice maker and ice maker looked to be broken. Ordered ice maker. Office to reschedule ; ordrng 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Seguin, Texas 78155
Andrey
Job Details:
01/18/2022
"Arrived on site to test unit for wet clothes at the end of cycle, tested unit found bad shift actuator, replaced actuator, tested unit,unit now running as designed, no leaks detected job complete"

