Service History 887

Near Georgetown, TX 78628
Joel G.
Job Details: 04/26/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 Arrived on site for fridge making a rattling noise. Verified sound is from the air damper opening and closing. Damper is working fine and doesn’t need replaced. Sound is completely normal. Informed customer that it can make a louder sound at times if a door gets left opened for too long and moisture accumulates on damper. Verified proper temps and verified no water leaks at time of svc call.
Near Round Rock, TX 78681
Cliff
Job Details: 04/26/2019
DRYER MAYTAG MEDX655DW1 Arrived on site to diagnose a dryer that is overheating and opening thermal fuse circuit. Tested unit and found heating element grounded causing severe overheat and failure to thermal fuse. Replaced heating element and thermal fuse and tested unit. Found all is functioning properly at this time
Near , TX 76705
Al
Job Details: 04/26/2019
DISHWASHER KITCHENAID KDPE334GPS0 Arrived to inspect dishwasher not cleaning. Confirmed the complaint and removed and replaced the sump and motor.Reassembled the unit and unit tested as designed All water lines were dry at the time of service.JOB COMPLETE
Near Georgetown, TX 78628
Joel G.
Job Details: 04/26/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for dishwasher not cleaning. Ran diags, heating error, found wash motor not coming on but verified 120 vac to it. Faulty wash motor, all other operations check out fine Verified no water leaks at time of svc call.; ordrng 1 WPW10671941 (pump&motor)"
Near Austin, TX 78758
Andy
Job Details: 04/26/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher not drying dishes and leak. Tested and inspected unit and found small leak at float switch and unit drying operations are normal. Made adjustments to float switch and tested unit. All operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/26/2019
REFRIGERATOR GE GSE26HSECHSS Arrived on site for unit that would not dispense ice. Found that the auger inside the ice bin was cracked and not able to push ice out the door. Replace the bin and all functions are now normal and all water connections are dry.
Near Lago Vista, TX 78645
James
Job Details: 04/26/2019
REFRIGERATOR JENN-AIR JFC2290VEM6 Arrived on site and tested operation. I found that the ice maker constantly cycles and only calls for water for a split second causing fill tube to freeze. Unit will need new ice maker to repair. Installed new ice maker and tested. Unit now working properly. Job complete
Near Austin, TX 78758
Andy
Job Details: 04/26/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to install previously diagnosed part. Before installing part checked for error codes and found F6-E4 (Float switch open) inspected float switch and found missing Lever. Manually closed switch and tested unit and unit operations were normal. Ordering float lever Also noted some issues with panel, ordering parts in case needed. No water leaks present at time of service.; ordrng 1 W11028325 (PANEL HOUSING ) and 1 W11116422 (PANEL ) and 1 WPW10195037 (FLOAT LEVER)"
Near Georgetown, TX 78633
Lou
Job Details: 04/26/2019
REFRIGERATOR AMANA AFF2534FEW "arrived on site to install previously diagnosed and ordered part. I removed and replaced the the damper control and tested and the unit operated as designed No water leaks observed during service, job completed."
Near Austin, TX 78727
Tyler B.
Job Details: 04/26/2019
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site for bad wash , ran unit and found unit pumping very weak, also found dispenser slide door sticking halfway open, replaced disp and pump and motor and tested good, no leaks on site"
Near Bastrop, TX 78602
Steve C.
Job Details: 04/26/2019
WASHER WHIRLPOOL WTW8500DC5 Arrived on site for the unit will not work. Tested the unit and found unit will turn on but nothing happens. Found the unit will need a new control and a control panel chrome shadow. All water connections were dry at the time of service.; ordrng 1 W11095624 (PANEL) and 1 W11209420 (CONTROL)
Near Austin, TX 78753
Joseph C.
Job Details: 04/26/2019
RANGE WHIRLPOOL WEG730H0DS0 "Arrived on site for “F8E0 error code” complaint. Inspected unit and found vent fan faulty. Removed and replaced vent fan. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Granger, TX 76530
Joel G.
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL MRT118FFFE00 "Arrived on site to install parts ordered by previous tech. Found system low on charge and poor frost pattern. Compressor has good suction and discharge so it’s fine. Replaced evap, drier and access valve. . Verified operation and verified no water leaks at time of svc call."
Near Austin, TX 78758
Andy
Job Details: 04/26/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for microwave light not turning off. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal.
Near Leander, TX 78641
Lou
Job Details: 04/26/2019
RANGE JENN-AIR JDRP548WP02 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the front middle orifice holder, burner head ad cap, along with the back three orifice holders, burner heads, and caps and tested the unit. Unit operated as designed and while the front middle burner was on low/medium flame, the back three burners did not arc. I checked all gas connections, touched, with liquid gas detector and all were good. No gas leaks detected during service, job completed."
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/26/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for poor washability concerns. Tested unit and found a failure code for the heat cycle. However the heater gets hot in diagnostics. Also found power to the wash motor but the wash motor has failed. Also found both friction pads broken and laying in the cabinet. The unit will need a wash motor, friction pads, and possibly the control as it is saying there was a failure in the heat cycle but yet the heater does get hot. Water connections are all dry.F4 E3; ordrng 2 WP8268961 (pad)s"
Near Sun City, TX 78628
Lou
Job Details: 04/26/2019
OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect oven operations. Upon further inspection, the customer advised that the unit would not turn off after the baking cycle was completed. I placed the unit in diagnostics and checked error codes and there were none. I placed the unit in Bake mode and showed the customer how to set the unit to turn off at the end of cook time. Tested the unit in such mode and the unit turned off after 1 minute of baking. Made recommendations for use & care."
Near Lorena, TX 76655
Al
Job Details: 04/26/2019
WASHER MAYTAG MVWB765FW3 Arrived to long fill error code. Confirmed the complaint and removed and replaced the valve.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/26/2019
COOKTOP WHIRLPOOL JGCP436WP02 Arrived on site for burners that are not burning properly. Found that the issue was two of the knobs were incorrect and they were not allowing the burner valve to be turned fully. Replaced both knobs and all burners now burn properly to the correct height.
Near Canyon Lake, TX 78133
Robert
Job Details: 04/26/2019
WASHER MAYTAG MVWB855DC3 Arrived on job to replace control and display. After replacement test operation. No leaks detected at time of service.
Near Georgetown, TX 78628
James
Job Details: 04/26/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. I found unit has fault code for failed motor. Motor runs during diagnostics but sounds weak. Installed new sump assembly and control to correct fault code. Ran diagnostics and found unit working properly and all water connections dry at time of service. Job complete
Near Killeen, TX 76542
Joel G.
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to diagnose refrigerator not making ice and having warmer temps. Temp in ice room at 25 degs, frz 22 degs, and FF side 41 degs. Accessed frz evap and found an incomplete frost pattern. System has a refrigerant leak. Customer needs dye drier . Verified no water leaks at time of svc call.
Near Round Rock, TX 78681
Tyler B.
Job Details: 04/26/2019
WASHER MAYTAG MVWB765FW2 "Arrived back on site for unit clacking . Replaced clutch, slider assy and rotor and tested good with tub full of water no leaks on site"
Near Austin, TX 78746
Scott
Job Details: 04/26/2019
WASHER WHIRLPOOL WFW92HEFU0 "Arrived on site ,replaced door bellow. Nomwater leaks detected at time of service . Job complete ."
Near Killeen, TX 76541
Arthur B.
Job Details: 04/26/2019
RANGE AMANA AER6303MFS2 Arrived onsite to install new control to freestanding range. Removed and replaced control. Reassembled and tested. All works as intended. No other issues found.
Near Austin, TX 78748
Leonardo
Job Details: 04/26/2019
MICROWAVE WHIRLPOOL WMH5352CW4 Arrived on site to test unit for inner light turning on and off. Test unit and found bad 3 way switch. Replaced switch. Test unit and unit test good. Job complete.
Near Austin, TX 78746
Scott
Job Details: 04/26/2019
WASHER LG WT1101CW "Arrived on site for washer not wanting to start and drain motor running . Checked pressure sensor , checked Normal . Drain is normal as well . Replaced main PCs board , all checked normal after .. No water leaks detected at time of service . Job complete ."
Near Austin, TX 78704
Scott
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL KBFS20EVMS13 "Arrived on site for no ice in fridge . Jumped IM and it wouldn’t harvest . Valve did work jumping . Light switch working as well . Replaced ice maker and ran harvest test and did fill. . No leaks detected at time of service . Job complete ."
Near Pflugerville, TX 78660
Cliff
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found miscommunication between controls and evaporator thermistors in RC. Main control, user interface, and evaporator wiring harness will need to be replaced to complete repairs due to communication short. Advised homeowner on defrost procedure so repairs can be completed .; 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 W11087438 (motor-evap)"
Near Lago Vista, TX 78645
James
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL GI6SARXXF02 Arrived on site and tested operation. I found that the water dispensing very slowly and ice cubes smaller than normal. I found the filter head had failed and water was dripping from filter head with filter removed. Installed new filter head assembly and verified water connections dry. Unit tests good job complete
Near Leander, TX 78641
Jonathan S
Job Details: 04/26/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for dishwasher top rack not aligned. Inspected unit and work area. Found right rack adjuster broken and left stopper missing. Removed rack, installed adjuster kit and added rack stopper. Tested rack operation. Performed diagnostics mode, no error codes. Monitored test cycle, all tested good. No water leaks present."
Near Georgetown, TX 78633
Lou
Job Details: 04/26/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher wit( no power. Upon further inspection, I found the unit off and was hardwired with the power switch on. I checked voltage at the junction box and got 123V. I removed the outer door panel and checked voltage at the control and got 123V. I verified ohms to the element as well. I checked the breaker and found it to be a 20amp GFCI breaker. I tested it and turned it off and turned it back on. I found the unit had power at this time so I tested in diagnostics. Unit operated as designed. . No water leaks observed during service, job completed."
Near Seguin, TX 78155
Kevin
Job Details: 04/26/2019
DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer and found when dryer is running power drops out under load when measured at terminal block. Dryer is new no lint found at time of service, job complete"
Near Hutto, TX 78634
Andy
Job Details: 04/26/2019
DRYER MAYTAG MEDC215EW1 Arrived on site for dryer not heating. Tested and inspected unit and found failed cutoff. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78702
Wesley
Job Details: 04/26/2019
RANGE WHIRLPOOL WFG540H0ES0 Arrived on site and found unit needed 10 degree calibration. Performed calibration. All checks good. Unit is operating as designed.
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/26/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 arrived on site for erratic operation. Today when I shut the fridge down via the user interface the unit would not stop running. It said cooling was off but everything continue to run. Contacted manufacturers technical assistance line and we determined that the pantry harness was the problem..Rich and SR 7724705932; ordrng 1 W11168403 (THERMISTOR )
Near Austin, TX 78746
Scott
Job Details: 04/26/2019
WASHER MAYTAG MVWB835DW1 "Arrived on site for leaking washer . Found dispenser housing leaking . Replaced dispenser . Unit is no longer leaking. . No other water leaks detected at time of service . Job complete ."
Near Austin, TX 78703
Wesley
Job Details: 04/26/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onnsite and replaced both tracks to repair upper wrack failure. Unit is now operating as designed.
Near Bastrop, TX 78602
Steve C.
Job Details: 04/26/2019
WASHER MAYTAG MVWC565FW0
Near Bastrop, TX 78602
Steve C.
Job Details: 04/26/2019
WASHER MAYTAG MVWC565FW0 "Arrived on site for the unit is not working properly. Tested the unit in diagnostic and received error code f7e6 motor fault. Found the motor is defective and also found the gearcase is leaking oil. The unit will need a new gear case and motor. , ordrng W11026785/ drive motor, W11035751/ GEARCASE )"
Near Austin, TX 78736
Leonardo
Job Details: 04/26/2019
OVEN WHIRLPOOL MER8700DS1 Arrived on site to test unit for oven not working. Test unit and found bake element was broken. Replaced bake element. Test unit by heating to 350 and unit test good job Complete
Near Round Rock, TX 78681
Chase
Job Details: 04/26/2019
WASHER WHIRLPOOL WTW8540BW1 "Arrived on site. Checked washer for leaking. Found leak coming from splashover at tub ring and dispenser cup. Inspected and found some gapping around outer tub where tub rings sits. Also found water valve fill pressure is causing excessive splash inside cup. Replaced water valve, tub ring, detergent cup and bezel. Sealed tub ring around dispenser areas. Leveled washer cabinet to ensure proper orientation of tub and tub ring. Ran manual tests on dispenser cups 3 times with machine loaded to verify no leak or splash over. All checks good after repairs. Job complete"
Near Leander, TX 78641
Lou
Job Details: 04/26/2019
WASHER MAYTAG MVWX655DW1 "arrived on site to inspect washer not turning off. Upon further inspection, I found the unit unplugged and the hoses unattached. I reconnected the hoses and plugged the unit in and the drain pump kicked on. I pressed/held the start button for approximately five seconds and the unit stopped. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed, but when the basket was slowing down from a spin, I could hear a rubbing sound. I removed the basket and found the gearcase spindle warped. I advised the customer of my findings and am ordering the gearcase and cam and will return with the actuator and pump. . No water leaks observed during service. 1 W10721967 (drive pulley) and 1 W11035751 (gearcase)"
Near Elgin, TX 78621
Steve C.
Job Details: 04/26/2019
REFRIGERATOR FRIGIDAIRE FFSS2314QE5A Arrived on site to replace the freezer gasket and to apply adhesive around the freezer liner. Replace the freezer gasket and Tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78704
Wesley
Job Details: 04/26/2019
DISHWASHER KITCHENAID KDTM354EBS2 Arrived onnsite and found dispenser door broken and stuck open. Replaced and unit is now operating as designed.
Near Austin, TX 78717
Jonathan S
Job Details: 04/26/2019
VENTHOOD WHIRLPOOL GXW7336DXS1 Arrived on site for venthood not powering on. Performed diagnostics and tested unit. Gained access to terminal block and found neutral wire loose on terminal block. Checked connection on terminal block. Corrected neutral and assembled unit. Turned power on and tested. All tested good.
Near Leander, TX 78641
James
Job Details: 04/26/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site and tested operation. I found faults for communication error and lower blower. I also found buttons on ui not responding properly and the ui reset itself while tested. Unit will need new ui, both controls and lower blower to repair. ; ordrng 1 W11297709 (UI)"
Near Austin, TX 78758
Andy
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site for refrigerator door with damage inspected unit and found damaged door. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 04/26/2019
REFRIGERATOR GE ZFSB23DXCSS
Near The Hills, TX 78738
Luis
Job Details: 04/26/2019
ICE MACHINE KITCHENAID KUIX305ESS0 "Arrived on site for loud noise. Ran unit through diagnostics found failed water sensor,continued diagnostics ticking noise from condenser fan motor. Installed new water sensor,installed updated condenser fan motor assembly powered unit on unit passed all diagnostics.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 04/26/2019
DISHWASHER WHIRLPOOL WDF330PAHW2
Near Waco, TX 76710
Al
Job Details: 04/26/2019
WASHER WHIRLPOOL WET4027EW1 "Arrived to inspect washer not working. Confirmed the complaint and removed and replaced the lid switch. After reassembling the unit it filled up with water and the motor Hummed and began emitting a strong burning odor. The unit wouldn’t spin, wash or drain. order additional parts.NEEDS MORE WORK ; saved tckt"
Near Spicewood, TX 78669
Paul
Job Details: 04/26/2019
REFRIGERATOR JENN-AIR JS42NXFXDE01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. BC and I replaced the door panels on both doors because they were damaged. Call complete.
Near Georgetown, TX 78628
Lou
Job Details: 04/26/2019
RANGE GE JB860DJ8BB "arrived on site to inspect range cooktop issues. Upon further inspection, I found that the left front cooktop burner switch was not operating properly and the burner would not turn off. All other burners are functioning correctly. I am ordering the left front burner switch; ordrng 1 WB24X25013 (switch infinite cont)"
Near Lakeway, TX 78734
Paul
Job Details: 04/26/2019
DISHWASHER WHIRLPOOL KDTE254ESS3 Arrived onsite for the dishwasher that is not filling with water. I checked stored error codes and found an F6E4 & F6E1. I checked the float switch and found nothing wrong with it. The unit completed the diagnostics cycle and worked as designed. I explained to mr about the float switch. Mr new about cleaning the filters. There were no water leaks present at the time of service. Call complete.
Near Leander, TX 78641
Jonathan S
Job Details: 04/26/2019
DRYER WHIRLPOOL WGD4850HW0 Arrived on site for dryer not drying well on sensor cycle. Per diagnostics and tested on sensor dry with damp clothes in unit. Found flame cutting off within 20 seconds on running. Disconnected vent and tested. Found vent majorly clogged (see SD-QuickPic). Spoke with customer on vent cleaning. Customer stated they have only been in home since January. Recommend to have dryer vent inspected and air flow on outside of home checked. Unit tested good. Called tech support and spoke with JK on failure
Near Leander, TX 78641
James
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and tested operation. I found damper door stuck open and would reopen after closing manually but would not open on its own. Unit will need new damper assembly tomrepair; ordrng 1 W11317276 (DAMPER ASSEMBLY )
Near New Braunfels, TX 78130
Robert
Job Details: 04/26/2019
WASHER WHIRLPOOL WETLV27HW0 Arrived on job to replace lid latch. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78717
Lou
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "arrived on site to inspect refrigerator frost/ice buildup in both the RC and FC sections. I tested temps in the RC=3 degrees and FC=-4 degrees. I found that the RC evaporator was covered with ice. I checked the FC evaporator and it had a good frost pattern. I was able to get the RC Evap cover off, but the styrofoam insulation was iced to the evaporator. I advised the customer of my findings and had the customer sign the waiver of damages from defrosting refrigerator and advised that I will have to reschedule service and have them defrost the unit 24-48 hours before I return. I advised the customer to place towels around the unit to prevent any water damage to baseboards. I am ordering the air tower, fan scroll and harness to the FC Evap and will return with all prescreened parts. No water leaks observed during service.; ordrng 1 W10903407 (air-tower) and 1 W11098695 (fan-scroll) and 1 W11170613 (HARNESS-WIRE)"
Near Elgin, TX 78621
Steve C.
Job Details: 04/26/2019
WASHER MAYTAG MVWB835DW3 Arrived on site for the unit will not turn on. There’s voltage to control and the panel has a short. Replaced the control and panel console and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Leander, TX 78641
James
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL KBSD618ESS01 Arrived on site and installed new drawer front. Checked for proper fit. Job complete
Near Bastrop, TX 78602
Steve C.
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site to replace the auger motor in the door ice due to excessive frost buildup and solid ice in the ice bin. Remove all the ice and found in the ice bin the ice maker tray fell. Will need to order the icemaker. All water connections were dry at the time of service. The icemaker is currently turned off. Will also replace the auger motor and the ice door on the next visit.; ordrng 1 W10873791 (icemaker)
Near Seguin, TX 78155
Kevin
Job Details: 04/26/2019
DRYER WHIRLPOOL WED8200WY0 "Arrived on site and found door gasket has fallen off, used gasket to to redo it and i5 is operating properly now. job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 04/26/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher not heating/dispensing detergent. Upon further inspection, I placed the unit in diagnostics and it showed no error codes. The unit failed to dispense the tub, but I could hear the valve opening, the motor came on, dispenser door opened, drain pump operated and the element showed 7-9amps. I found that the water line was kinked and not allowing any water to enter the tub. Once I unkinked the hose, the unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78753
Joseph C.
Job Details: 04/26/2019
REFRIGERATOR KITCHENAID KBLS22KCMS00 "Arrived on site for “no cooling and door won’t close” complaint. Inspected unit and found left side freezer door slide loose. Affixed slide to housing. Fresh foods door drooping, due to being overloaded. Adjusted door hinge. Unit is now performing as designed. No leaks detected, at time of service."
Near Austin, TX 78723
Joseph C.
Job Details: 04/26/2019
OVEN KENMORE 790.480238 "Arrived on site for “lights on, but not heating” complaint. Inspected unit and found control to be faulty.
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/26/2019
DISHWASHER MAYTAG MDB4409PAS0 "Arrived on site to install previous diagnosed parts. Gained access to float housing and float. Removed failed switch housing and float. Installed new switch and float. Per diagnostics mode and ran test cycle. Monitored test cycle. All tested good, no water leaks present
Near West Lake Hills, TX 78746
Scott
Job Details: 04/26/2019
WASHER WHIRLPOOL WET4027EW1 "Arrived on site for clothes stuck under agitator ring . Lifted ring and removed article of clothing . Didn’t see any malfunction in agitator or tub rings . No parts needed .No water leaks detected at time of service . Job complete."
Near Austin, TX 78703
Wesley
Job Details: 04/26/2019
DRYER WHIRLPOOL MED8200FW1 Arrived onsite for dryer noise and touch panel concerns as well as lint light concerns. Customer experiencing start button unresponsive. Carefully instructed customer on use and programming and leveled unit to mitigate dryer frame rattle. All checks good. Lint light operating properly and unable to replicate start button issues. No parts recommended. Leveling and instruct only. Vent has been cleaned and airflow is good.
Near Austin, TX 78723
Joseph C.
Job Details: 04/26/2019
REFRIGERATOR GE HTR17DBSERWW "Arrived on site for “no cooling” complaint. Per my previous diagnosis, removed and replaced condenser fan, fan motor, capacitor and start device. Unit is performing as designed. No leaks detected, at time of service."
Near Hornsby Glen, TX 78725
Joseph C.
Job Details: 04/26/2019
REFRIGERATOR AMANA ASI2575GRS00 "Arrived on site for “ice buildup in top of freezer and on top of freezer door” complaint. Per my previous diagnosis, applied silicone adhesive to gaps between cabinet and liner. Unit is performing as designed. No leaks detected, at time of service."
Near Waco, TX 76712
Al
Job Details: 04/26/2019
REFRIGERATOR KITCHENAID KRSC500ESS00 Arrived to inspect unit not dispensing ice. Confirmed the complaint and checked voltage under the freezer door. There was 0.5 volts. Also checked voltage at the auger motor and got none.Ordering the following:WPW10346924 ice pad greyWPW10226427 high voltage board.; and 1 WPW10226427 (HIGH VOLTAGE BOARD) and 1 WPW10346924 (ICEPAD GREY)
Near Austin, TX 78746
Luis
Job Details: 04/26/2019
REFRIGERATOR UNKNOWN KSSS42QHX00 "Arrived on site for no cool found unit not powering power switch glitching. Removed evaporator cover found heat exchanger corroded diagnosed leak in system as well as faulty switch.
Near New Braunfels, TX 78132
Kevin
Job Details: 04/26/2019
REFRIGERATOR JENN-AIR JFC2290REP00 "Arrived on site and inspected refrigerator dent is on the right hand side Will need to order..; ordrng 1 13094739SQ (dor-fip ss)"
Near Austin, TX 78747
Scott
Job Details: 04/26/2019
DRYER GE GTD65EBSJ3WS "Arrived on site to replace parts previous GE company tech had ordered . Previous tech had replaced control board . Also ordered HARNES , motor assembly and another control . Found belt was broken and had tripped belt switch .ordering belt and pulley . ordrng 1 WE12M29 (belt drive) and 1 WE12X20395 (idler pulley)"
Near New Braunfels, TX 78132
Robert
Job Details: 04/26/2019
ICE MACHINE WHIRLPOOL GI15NDXZS1 Arrived on job for complaints of no ice found the inlet valve not working because Control not sending power and drain hose too short; ordrng 1 W10737551 (tube-drain)
Near Pflugerville, TX 78660
Cliff
Job Details: 04/26/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven that is turning on by itself. Tested unit and found control panel touchscreen malfunctioning causing unit to select broil function. Control panel will need to be replaced to complete repairs.; ordrng 1 W11296171 (UI)
Near Lakeway, TX 78738
Paul
Job Details: 04/26/2019
RANGE ELECTROLUX EI30EF35JSA Arrived onsite for the range with a broken cooktop. I found the range sitting outside of the home and covered with a tarp. I found the cooktop completely shattered. Mr stated one of the workers saw a spark when the unit was broken. I visually inspected the elements and could not see any arcing signs. Ordering c-notes & MAINTOP ASSEMBLY.; ordrng 1 316282978 (MAINTOP ASSEMBLY)
Near Austin, TX 78741
Scott
Job Details: 04/25/2019
DRYER WHIRLPOOL WED4950HW0
Near Austin, TX 78741
Scott
Job Details: 04/25/2019
WASHER WHIRLPOOL WTW4955HW0 Arrived on site for washer squealing on spin . Found wear on cam and oil leaking from shaft . Replaced cam and ordering gearcase . No water leaks detected at time of service . ; ordrng 1 W11035747 (GEARCASE )
Near Pflugerville, TX 78660
Steve C.
Job Details: 04/25/2019
MICROWAVE GE PEB7227SL1SS "I’m on site for the units is not working properly. Customer advised that the unit door will not open and the turntable and light will be on. Tested the unit and found the door spring is broken on the latch. The unit will need a new control panel, leveler, and latch board..; ordrng 1 CNOTE (CNOTE) and 1 WB10X27080 (LEVELER SWITCH) and 1 WB14X10049 (board latch) and 1 WB56X29717 (CONTROL PANEL)"
Near Temple, TX 76501
Arthur B.
Job Details: 04/25/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for customer complaint of top load washer not starting. Upon inspection, found house internal drain is clogged causing unit not to complete and shut off. Advised to have plumbing checked by plumber. No other issues found. Unit unplugged at this time."
Near Round Rock, TX 78664
Steve C.
Job Details: 04/25/2019
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for the unit door is not working properly. Customer advised that the left side of the door is coming apart. Found the outer glass has a quarter inch gap on the left side. Found the adhesive is separating. Also found the left side support bracket the screw will not go in all the way. Will need to order the outer glass and the support bracket.; ordrng 1 CNOTE (CNOTE) and 1 W11219379 (OUTER GLASS) and 1 WPW10544179 (brkt-suprt LEFT )
Near Austin, TX 78731
Tyler B.
Job Details: 04/25/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for dented door and noise,mound unit off of feet and coils touching ground, lifted and leveled and tested good, unit will need freezer door to complete No leaks on site ; ordrng 1 CNOTE (OFFICE RS) and 1 W11129486 (FRZ DOOR)"
Near Austin, TX 78745
Joseph C.
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for “not level” complaint. Inspected unit and found unit unlevel. Adjusted rollers. Unit is on smooth concrete surface and will have less of a tendency to roll, after it has load of food in it. No leaks detected, at time of service."
Near Martindale, TX 78655
Leonardo
Job Details: 04/25/2019
MICROWAVE KITCHENAID KMBD104GSS00 Arrived on site to replace power relay. Test unit and found unit not sitting correctly in the cut out making unit shift making door not close correctly making door not hit the switch. Pulled unit out and test unit and unit working correctly out of the cabinet. Advised customer to cut the cabinet correctly to allow the door to close all the way job complete.
Near Jollyville, TX 78729
Lou
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator no cool. Upon further inspection, I opened the FC door to get temp reading and found it to be very warm inside, as the same with the RC section. I unplugged the unit and waited 30 seconds and plugged it back in and no change. I removed the back cover to inspect the compressor and found the drier with ice built up on it. The compressor was hot to the touch and the lines were room temp. I suspect a restriction in the line somewhere and am ordering a sealed system. I am ordering the compressor, evaporator, UV drier, access valve and a CNOTE-2HR JOB No water leaks observed during service.; ordrng 1 CNOTE (2 HR JOB) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"
Near Killeen, TX 76542
Al
Job Details: 04/25/2019
DISHWASHER KITCHENAID KDTE304GPS0 Arrived to inspect dishwasher not cleaning.Discovered the pump and motor are not working.Unit will need a pump and motor to complete the repair.NEEDS MORE WORK.; O-emld tckt
Near Austin, TX 78745
Joseph C.
Job Details: 04/25/2019
RANGE WHIRLPOOL WEG515S0FS2 "Arrived on site for “letters coming off of control panel” complaint. Inspected unit and found some letters to be faded, on control panel. Removed and replaced control panel. Unit is performing as designed. No leaks detected, at time of service."
Near Leander, TX 78641
James
Job Details: 04/25/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site and found water on floor from unit leaking. Inspected tube for leak and found a dent in upper right rear corner on a seam causing the leak. Unit will need new tub, insulation, sump and rails to repair. I turned the water off to unit to prevent accidental usage due to leak; ordrng 1 CNOTE (2 HOURS) and 1 W11172908 (INSULATION ) and 1 WPW10681507 (tub-dishwr)"
Near Austin, TX 78703
Wesley
Job Details: 04/25/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Recommended replacement of ice chute door and chute plate to prevent break through of air causing condensation. TJ on phone. Arrived on site for repeat condensation issues.; ordrng 1 W10572235 (plate) and 1 WPW10606117 (door-ice)
Near Johnson City, TX 78636
Brandon
Job Details: 04/25/2019
WASHER GE GTW680BSJN5WS "Arrived on site for customer complaint, of tub being out of balance, found one of the suspension rods had come out of place, I inserted suspension rod back into place, unit tested good."
Near Round Rock, TX 78665
Andy
Job Details: 04/25/2019
WASHER MAYTAG MVWC565FW2 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit with no improvement. Ordering latch and control. No water leaks present at time of service.; ordrng 1 W11162438 (CONTROL ) and 1 W11307244 (LATCH )
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/25/2019
DRYER ELECTROLUX EIED50LIW2 "Arrived on site for customer complaint of unit giving error code, found faulty control board, tested heating element, and all fuses and thermostats, ordering control. ordrng 1 809160320 (control board)"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 04/25/2019
DRYER MAYTAG MED8200FC2 "Arrived on site for stacked dryer lint screen housing broken. Inspected unit and work area, found flapper on housing broken. Gained access to housing, removed failed housing and installed new. Tested operation. All tested good. Spoke with customer on user care guide and air flow."
Near Round Rock, TX 78665
Andy
Job Details: 04/25/2019
DRYER GE GTD75ECPL0DG Arrived on site for dryer making loud noise. Tested and inspected unit and found issues with idler pulley. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78732
Paul
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL GC5NHAXSB01 Arrived onsite to replace the previous diagnosed parts. I replaced the smart valve and tested the unit. The water started running and stoped again. I removed the water line at the bottom of the FC door and tested with the same result. I removed the SS hose from the unit and tested the wall valve filling a 44oz cup. About a 1/3 of the cup filled up with black granules that came from a filter ms had under her sink. I removed the line coming out of the filter head and tested again and was only getting a small stream of water thru the head. Need to replace the head and possibly the valve again after blowing the lines out. Ordering VALVE & HOUSING. ordrng 1 WPW10121140 (HOUSING) and 1 WPW10159840 (VALVE)
Near Austin, TX 78738
Paul
Job Details: 04/25/2019
DISHWASHER KITCHENAID KDTE104DSS1 "Arrived onsite for the dishwasher with no water going thru the spray arms. I found the pump not pumping and it sounds like the impeller broke. The sump and motor will need to be replaced. I replaced the sump and motor and tested the unit. The unit is working as designed and there were no water leaks present at the time of service. I showed ms the filter because it was completely restricted with debris and this probably caused the pump damage. I showed ms how to remove, clean, and reinstall the filters. Call complete."
Near Austin, TX 78731
Paul
Job Details: 04/25/2019
REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived onsite for the refrigerator with a dent in the upper corner. I replaced the dented grill. Call complete.
Near Driftwood, TX 78619
Brandon
Job Details: 04/25/2019
DISHWASHER KITCHENAID KDTM404EWH3 "Arrived on site for customer complaint of unit not heating, found rinse aid was set to lowest setting and customer has hard water, I set rinse aid to highest setting, unit tested good."