Near Meadowlakes, TX 78654
James
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived on site and installed new control kit and thermistor harness. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDTE204GPS0 Arrived on site to repair damage done to dishwasher door. Found right side of door out of place in its hinge. Removed outer panel to access door hinge. Placed right side of door in its proper place. All operations are now normal. All water connections are dry.
Near Blanco, TX 78606
Brandon
Job Details: 10/17/2019
MICROWAVE AMANA AMV2307PFS3 "Arrived on site for customer complaint of damage to door, I replaced door, unit tested good."
Near Bastrop, TX 78602
Cliff
Job Details: 10/16/2019
RANGE WHIRLPOOL WFE540H0ES0 Arrived on site to diagnose a range with a burner that will not heat. Tested unit and found left front burner and left front infinite switch both shorted out. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near McQueeney, TX 78123
Kevin
Job Details: 10/16/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site and found lid is broken on LF hand side and replaced lid and ran test 51. Confirmed that all functions are operating normally. No water leaks from connections at time of service, job complete."
Near New Braunfels, TX 78132
Kevin
Job Details: 10/16/2019
COOKTOP KITCHENAID KSEG950ESS0 "Arrived on site and inspected range and found front right element is not heating properly, replaced element covered by five year warranty and this had no effect. Also replace infinite switch and elements is now operating normally.
Near Elgin, TX 78621
Cliff
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found oil from refrigerant on compressor due to faulty weld. Compressor will need to be replaced to complete repairs. Office will need to set a return appointment for two hour job.; ordrng 1 CNOTES (2 HOUR JOB) and 1 SF8404 (STUB) and 1 W11209866 (COMPRESSOR ) and 1 WPW10143759 (dryer)
Near Georgetown, TX 78628
Al
Job Details: 10/16/2019
WASHER MAYTAG MVWB765FW0 Arrived to inspect clothes stuck underneath agitator.Confirmed the complaint and spoke customer who advised the unit simply stopped working during agitation.I checked to confirm the customer was not on an arch fault or GFCI outlet.Confirmed It was a functional failure.Unit trapped his clothes underneath the agitator.He was washing a small load and his sweat pants got caught underneath and unit wouldn’t restart.I ran diagnostics test mode and unit and now unit tested as designed.All water lines were dry at the time of service.Job complete No LB
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/16/2019
MICROWAVE WHIRLPOOL WMH53521HZ "Arrived on site for damaged door, took pic and replaced door"
Near Austin, TX 78746
Wesley
Job Details: 10/16/2019
WASHER KENMORE 110.477917 Arrived onnsite and replaced bellow. Replaced bellow.
Near Austin, TX 78744
Leonardo
Job Details: 10/16/2019
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to test unit for unit loosing temp. Test unit and found bad sensor. Replaced sensor test unit and unit test good job complete.
Near Cedar Park, TX 78613
Paul
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived onsite for the refrigerator that is leaking water all over the inside of the FC. I cleaned up all of the ice and water. I visually checked the fill tube and ice maker funnel and found both clear but from what had happened i suspect the fill tube had frozen causing water to spray everywhere. I ran a forced harvest and found the ice maker and fill valve working as designed. I did find the rear cover frosted up badly so I ran a forced defrost to melt all of the frost. The unit is working as designed. There were no water leaks present at the time of service. The contractor was not available to sign the ticket. Call complete.
Near Elgin, TX 78621
Cliff
Job Details: 10/16/2019
WASHER WHIRLPOOL LLT8244Aq0 Customer stated unit was already fixed and does not need services performed today.
Near Austin, TX 78717
Jonathan S
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site for refrigerator bottom drawers not rolling out after repair to evaporator. Removed evaporator panel and inspected clips, adjusted metal clips on panel. Installed drawers and tested drawer operation. All tested good, no water leaks detected."
Near Copperas Cove, TX 76522
Al
Job Details: 10/16/2019
WASHER WHIRLPOOL MVWX655DW1 Arrived to inspect washer lid lock stuck.Confirmed the complaint and spoke with customer about lid lock repair.Customer approved the repair.I removed and replaced the lid lock latch (W11307244) from truck stock.Tested the unit and unit tested as designed.All water lines were dry at the time of service.Job complete CALCULATOR USED TO DETERMINE PRICING
Near Austin, TX 78705
Wesley
Job Details: 10/16/2019
DRYER WHIRLPOOL WGT4027HW0 Arrived on site and found hi limit thermostat operating as designed. Found voltage where it should be but no glowing. Ignitor doesn’t glow and ohms at 57. Spoke with Ed at techline but dropped call. Did not receive callback. ;
Near Austin, TX 78703
Wesley
Job Details: 10/16/2019
WASHER WHIRLPOOL GHW9200LQ Arrived on site and installed bellow. Unit is now operating as designed.
Near Temple, TX 76502
Arthur B.
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVY05 Arrived onsite to install new control to French door refrigerator. Removed and replaced control. Programmed and reassembled. Tested heater in diagnostics. Heater now works as designed. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78747
Robert
Job Details: 10/16/2019
WASHER MAYTAG MVWC400XW4 Arrived on job for complaints of washer starting by itself. Found the valve leaks and washer is turning on to drain water out. After replacement test operation. No additional leaks detected at time of service.
Near Round Rock, TX 78665
Paul
Job Details: 10/16/2019
RANGE KITCHENAID KFGD500ESS04 Arrived onsite for the range with burner issues. Mr stated the cooktop works great but the ovens cook unevenly. I found the top oven getting way too hot and calibrated it. I found the lower oven burner flame spreader not mounted to the burner correctly and leaning down hill to the left causing the heat from the burner to mainly go out the right side of the spreader and get the right side of the oven hotter when the burner was on. I corrected the flame spreader and the oven works as designed. Call complete.
Near Spicewood, TX 78669
Andy
Job Details: 10/16/2019
COOKTOP WHIRLPOOL CVE3401B "Arrived on site for cooktop burner staying on all the time. Inspected unit and found LF burner stays on at all times due to likely failed switch. Noted cooktop glass has multiple cracks and can not be removed without braking. Shut off unit at breaker and instructed customer not to use unit. No repairs are to be done at this time."
Near Austin, TX 78759
Scott
Job Details: 10/16/2019
WASHER WHIRLPOOL WFW5090JW0 "Arrived on site ,replaced UI control . Ran diagnostics ,all checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78747
Robert
Job Details: 10/16/2019
WASHER WHIRLPOOL WTW4850HW1 Arrived on job to replace suspension and basket. After replacement test operation. No leaks detected at time of service.
Near San Marcos, TX 78666
Kevin
Job Details: 10/16/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site inspected range, found console was defective . Replaced console and range is now correct. Job complete"
Near Round Rock, TX 78664
Dona
Job Details: 10/16/2019
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site to check gas range for yellow flames. Tested all burners and all flames are nice and blue and flame heights are proper. Inspected burners and burner caps and then re-tested unit with all burners on at the same time for several minutes. All burners stay consistent with only a small amount of yellow tips periodically. Informed customer that yellowing is caused by air gas mixture or additives in the gas supply. Customer said they have used a humidifier over the past few weeks and that is when they have noticed more yellowing. Informed that the humidifier changes the moisture content in the air and Therefore changes the air gas mixture. Instructed on cleaning tips long term for the burners. All functions check at this time job complete
Near Austin, TX 78745
Robert
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job for complaints of frost in top of door freezer. Found top of door needs more adhesive. Add adhesive to cabinet.
Near San Marcos, TX 78666
Richard
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived onsite to install ice door ordered by previous technician. Upon inspection of new ice door found that the door gasket is torn. Part in box is damaged or defective. Reordered ice door. Office to schedule.; ordrng 1 W10702031 (door-ice)
Near Harker Heights, TX 76548
Al
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Called Whirlpool tech and spoke DAVID (SR #7726125431Described the situation.David confirmed the temperatures are designed to fluctuate when defrost mode and when door is opened.I explained to the customer about the NATURAL sounds the unit makes when defrosting, cooling and compressor noises.Customer using a thermometer to inspect temperatures.Unit works as designed.No issues observed at the time of service Job complete"
Near Austin, TX 78705
Wesley
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived onnsite and found unit with symptoms of sealed system leak or inefficient compressor. Advised customer that sealed repair would be scheduled by office. All else checks good. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W11025999 (compressor) and 1 W11099748 (evaporator) and 1 W11109499 (drier-tube) and 1 W11291123 (EVAPORATOR )
Near Austin, TX 78746
Leonardo
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL KDTE334DSS0 Arrived on site to test unit for unit not working. Test unit and found shorted keypad and control board. Replaced both parts and test unit and found bad owi sensor shorting board and console. Ordering new owi sensor WPW10705575 ; ordrng 1 WPW10705575 (OWI SENSOR )
Near Seguin, TX 78155
Kevin
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to replace inner door and found pieces of sump motor inside of tub broken off from underneath dishwasher. Dishwasher is in an assisted living community in the physical therapy room.no water leaks detected at time of service, job complete"
Near Leander, TX 78641
Jonathan S
Job Details: 10/16/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site to install previous diagnosed parts. Gained access to UI and control. Removed failed parts and installed new. Performed diagnostics mode and monitored test cycle operation. All tested good, no water leaks detected."
Near Elgin, TX 78621
Cliff
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL ED5GVEXVD05 Arrived on site to diagnose a refrigerator that is intermittently not cooling. Found failed thermostat. Replaced thermostat and tested unit. Found all is functioning properly at this time. No leaks were found at time of service
Near , TX 76539
Al
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived to inspect unit still not cooling, confirmed the issues and called Whirlpool Tech line and spoke with STERLING SR#7726121410.I was advised to defrost unit, check placement of thermistor.I did as instructed and unit began cooling.I reassembled the unit.I removed and replaced the evaporator cover due to damage the ice buildup caused.Unit now operates as designed.Job complete"
Near Round Rock, TX 78665
Thomas L.
Job Details: 10/16/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for no light operation. Removed and replaced failed lightbulb. All operations are now normal.
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/16/2019
WASHER WHIRLPOOL WFW9151YW00 Arrived on site to inspect unit that is displaying F9 E2 failure code. Enter diagnostics and cleared failure code. Ran an entire normal cycle and all operations were now normal and all water connections were dry.
Near Austin, TX 78735
Brandon
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for customer complaint of unit not washing, found faulty pump/motor, I replaced part, unit tested good."
Near Austin, TX 78703
Luis
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for no ice. Ran diagnostics on icemaker passed,ran fill test no water to icemaker. Removed bottom grill cover disconnected fill line,found obstruction in fill line. Unit will need a new freezer door. ; ordrng 1 CNOTE (WILL NEED MORNING APPT. DUE TO PARKING) and 1 LW10728959 (FZR DOOR SS)"
Near Cedar Park, TX 78613
Lou
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL KDTE234GPS0 "arrived on site to inspect dishwasher not operating. Upon further inspection, I found the UI console with no response. The unit was plugged in so I checked voltage at the junction box and found none. I checked the outlet and it was dead also. I advised the customer of my findings and we checked the breaker box, but the box did not have the dishwasher labeled anywhere. We checked two breakers that were labeled to the kitchen as general appliance, but neither of those were to the unit unless they were bad. i removed the outer door panel and checked the control and it appeared to be good with no visual signs of failure. I advised the customer to have an electrician look at the outlet and breaker box and once it’s corrected, if they continue to have issues to let our office no. No water leaks observed during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 10/16/2019
WASHER LG WM3470HVA "arrived on site to install previously diagnosed and ordered part. I removed and replaced the hose that connects the dispenser to the tub due to the original hose having a large hole in it. I tested the unit and it operated as designed with no leaks.
Near Hutto, TX 78634
Tyler B.
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Arrived on site for unit not cooling and not able to change temps. Found evaporator iced up, found bimetallic open, also found UI with dead spot so themes can’t be selected. Removed and replaced evap motor and UI panel and tested good"
Near Austin, TX 78756
Joseph C.
Job Details: 10/16/2019
OVEN JENN-AIR JJW2430DS03 "Arrived on site for “no power” complaint. Inspected unit and found no shorts or shorted fuses. Pulled wall panel, and found L1 melted and burned. Recommended customer have builder address issue as soon as possible. Took picture of damage."
Near Round Rock, TX 78665
Thomas L.
Job Details: 10/16/2019
DRYER WHIRLPOOL WED8500DC4 Arrived on site for unit leaking water during steam cycles. Tested unit to find that the water was shooting straight at the door. Found that the inlet water nozzle was restricted and causing a solid straight stream instead of a mist. This was causing water to be shot straight at the door and then leaked on the floor. Cleaned nozzle and unit now puts out a nice mist and it is not leaking anymore. Venting is clean.
Near New Braunfels, TX 78132
Richard
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for the refrigerator lights not working. Ran diagnostics and found that the main lighting control board is no good. Replaced control board and lights tested good. Complete
Near , TX 78641
Jonathan S
Job Details: 10/16/2019
VENTHOOD UNKNOWN UXT5536AAS3 "Arrived on site for venthood having rust on stainless steel. Inspected unit, found rust spot on outside of vent. Found unit had a few minor scratches. Used affresh stainless steel rust removal cleaner with micro fabric cloth to remove standing rust. Removed rust spots. Tested all other operations. All tested good."
Near Bertram, TX 78605
James
Job Details: 10/16/2019
REFRIGERATOR LG LFC25760ST Arrived on site and tested operation. I found lights would slightly glow then go out when door switches activated. I found when testing voltage at control that the lights began to work but went out again. Inspected control and found failed solder joint on control. Unit will need new control to repair. ; ordrng 1 6871JB1423N (CONTROL)
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site for frost in the freezer section again. Found door sealing properly. Customer mention they were gone for about three weeks when they came home everything was fine. But about two weeks later frost started to appear. Moved defrost mode to manual versus ADC. Sealed the top of the freezer liner to flange. All water connections were dry.
Near Austin, TX 78739
Luis
Job Details: 10/16/2019
ICE MACHINE KITCHENAID KUIC15PRXS1 arrived on site for ice issues. Per customer ice overflowing ice bin,also found weak water flow customer had to leave. ordrng 1 CNOTE (LM ONLY) and 1 W10585391 (VALVE) and 1 WP2313633 (BIN THERMISTOR)"
Near Pflugerville, TX 78660
Arthur B.
Job Details: 10/16/2019
WASHER WHIRLPOOL WTW7300DW0 Arrived onsite to install new gearcase and washplate from my prior visit’s diagnosis. Removed and replaced gearcase and installed new replacement. Installed new washplate. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78730
Luis
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KSSC48FKS00
Near Pflugerville, TX 78660
Arthur B.
Job Details: 10/16/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onsite for customer complaint of OTR microwave not heating and shutting off @ 2 mins. Tested unit with 1 cup of water for 2 mins in another outlet. Found water was boiling. Tested again @ 5 mins and same result. Advised customer that outlet for microwave would need to be checked by electrician. Microwave works as designed.
Near Austin, TX 78739
Leonardo
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to replace upper wheel. Replaced wheels test unit and unit test good job complete.
Near Lakeway, TX 78738
Andy
Job Details: 10/16/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site for oven getting too hot. Tested and inspected unit and found unit is over heating. Found failed sensor and damage to controls due to over heating. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78736
Luis
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for no cool. Found control not powering on no leds on control,compressor not powering. Diagnosed faulty control,installed a new control,reprogrammed control,power cycled unit,compressor and fans powered on; used 1 WPW10503278 (CONTROL) from stock"
Near Waco, TX 76704
Chase
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site customer complaint was dishwasher not come on it’s not getting the right power to the main control board readjusted the wiring at the bottom of the dishwasher replace the main control board the dishwasher came on Ran it everything worked great all lines are dry
Near Kyle, TX 78640
Kevin
Job Details: 10/16/2019
MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site test unit for popping noises. Tested unit found the capacitor was burnt out. Replaced capacitor, diode, and magnetron. After replacement tested unit, unit tested good"
Near Austin, TX 78737
Brandon
Job Details: 10/16/2019
DRYER WHIRLPOOL WED8620HC0 "Arrived on site for customer complaint of noise, found noise coming from motor and motor base, I replaced both parts, added more dryer pads, unit tested good."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to install previous diagnosed parts. Gained access to control and UI. Removed failed UI and tested unit and same failure. Removed control and installed new. Tested unit and found same fault code. Removed control and installed new. Tested unit and found same fault code. Tested voltage to unit and found correct. Disconnected UI and tested, found drain pump activating. Unplugged DC drying fan and tested unit. Found error still occurring. Called tech support and spoke with Dustin, unplugged OWI sensor from control and found unit going to drain and error reappearing. He stated to reorder UI. (SR#7726129239). ; ordrng 1 SEENOTE 1 W11368911 (UI)"
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/16/2019
REFRIGERATOR LG LMXS30776D Arrived onsite to install new PCB board to French door refrigerator from prior visit’s diagnosis. Removed an replaced PCB main board. Updated software using JIG and reassembled. Powered up unit and found evaporator fans circulating air as designed. Advised customer to wait 24hrs prior to inserting food. All water connections were dry at time of service.
Near Lampasas, TX 76550
Al
Job Details: 10/16/2019
RANGE KITCHENAID KSGG700ESS1 Arrived to inspect damaged display panel.Confirmed the complaint and noticed KitchenAid would cover all repairs.Remember and replaced the panel.Reassembled and unit tested as designed.
Near Bastrop, TX 78602
Cliff
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDF520PADM6 Arrived on site to diagnose a dishwasher that is not cleaning properly. Tested unit and found failed pump and motor assembly. Replaced pump and motor and tested unit. Found all is functioning properly at this time. no leaks were found after services were performed.
Near Elgin, TX 78621
Cliff
Job Details: 10/16/2019
WASHER MAYTAG MVWB765FW3 Arrived on site to diagnose a washing machine that is making abnormal noise. Tested unit and found water lines coming from wall tapping on the back of the unit during spin cycles. Rerouted waterlines and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78681
Paul
Job Details: 10/16/2019
REFRIGERATOR LG LFX31925ST/04 "Arrived onsite for the refrigerator with neither compartment cooling and making a loud motor noise. I found the compressor a little noisy, only pulling .95 amps, and not pumping refrigerant at all. The FF evaporator was not cool at all. Both the high side and low side lines at the compressor were the same temp. I suspect a leak at the FF evaporator. The compressor has a 10 year warranty. Call complete."
Near New Braunfels, TX 78132
Richard
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher not drying. Ran diagnostics and all functions tested good. Found that the customer only used it 2to 3 times with out rinse aid. Advised customer to use the rinse aid and that they will notice a difference in about 20 to 50 loads. Complete
Near Austin, TX 78723
Scott
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site , replaced both light controls . Unit is now lighting up . No water leaks detected at time of service .job complete ."
Near New Braunfels, TX 78130
Richard
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator ice maker not dispensing ice. Upon inspection found that the ice compartment is covered in ice. Removed ice and removed ice maker found that there was a clog in the ice maker water chute. Replaced ice maker upon removing ice the divider housing cracked . Ordering divider. ; ordrng 1 WPW10309864 (divider)
Near Killeen, TX 76549
Al
Job Details: 10/16/2019
DRYER ROPER RED4516FW0 "Arrived to inspect dryer not working.I checked voltage at the outlet and back of unit and got 64/30/120.Problem is with the outlet, not the dryer.I went to the high voltage box and turn the breaker off and back on and dryer came on and heated as designed.Job complete"
Near Georgetown, TX 78633
Al
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived to inspect dishwasher leaking from under in the middle.Confirmed the complaint and removed and replaced the pump and motor.Reassembled and unit tested as designed.All water lines were dry at the time of service Job complete
Near Hutto, TX 78634
Tyler B.
Job Details: 10/16/2019
REFRIGERATOR GE PGCS1NFZSS "Arrived on site for unit not cooling, found compressor not running, unit will need inverter, possible control; ordrng 1 CNOTE (PART AUTHO) and 1 WR49X10283 (inverter kit) and 1 WR55X11064 (board main combined)"
Near Pflugerville, TX 78660
Joseph C.
Job Details: 10/16/2019
DRYER WHIRLPOOL WED5620HW1 "Arrived on site for “no power to unit” complaint. Inspected unit and found control panel not responding, despite correct operating voltage. Removed and replaced faulty control panel. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near , TX 78744
Leonardo
Job Details: 10/16/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for left rear burner turning off when in low. Adjusted flames test unit and unit test good job complete.
Near Austin, TX 78705
Wesley
Job Details: 10/16/2019
DISHWASHER MAYTAG MDB4949SDZ0 Arrived onnsite and replaced control. Unit is now operating as designed. All checks good.
Near Pflugerville, TX 78660
Joseph C.
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for “no ice production” complaint. Inspected unit and found ice maker inlet tube to be clogged with ice, due to faulty inlet tube heater. Spoke with Bruce, at techline(SR# 7726130011). Removed and replaced ice maker inlet tube heater and refilled ice maker. Unit is performing as designed. No leaks detected, at time of service.
Near Waco, TX 76710
Chase
Job Details: 10/16/2019
WASHER WHIRLPOOL WFW5090JW0 Arrived on site customer complaint was unit will not run found the door switch is broken needs to be ordered and customer called so we can go back out and install new part all lines are dry ; ordrng 1 W11035628 (latch)
Near Georgetown, TX 78628
Al
Job Details: 10/16/2019
WASHER AMANA NTW4516FW3 Arrived to inspect unit not powering on.I put the unit in diagnostics test mode and unit paused for a second and then tested as designed.I calibrated the unit and let customer simulate washing a load and unit still operated as designed.All water lines were dry at the time of service Job complete
Near Austin, TX 78737
Leonardo
Job Details: 10/16/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to test unit for unit not heating correctly. Test unit and found bad sensor. Replaced sensor test unit and unit test good job complete
Near Austin, TX 78733
Luis
Job Details: 10/16/2019
REFRIGERATOR GE PFSS6PKXASS "Arrived on site for no water. Tested dispenser no water,removed bypass loud noise from filter head some water then stops,disconnected outlet Lin from filter head no,water diagnosed unit will need a new filter head. ordrng 1 WR17X12469 (FILTER HEAD)"
Near Austin, TX 78738
Brandon
Job Details: 10/16/2019
DRYER WHIRLPOOL WED8500DC3 "Arrived on site for customer complaint of dryer not starting, found error codes F2e1 f4e4, if problem continues, will need UI console. Unit tested good at time of service."
Near Round Rock, TX 78664
Arthur B.
Job Details: 10/16/2019
REFRIGERATOR MAYTAG WRT318FMDW00 "Arrived onsite to install new compressor,evaporator and dye drier to top mount refrigerator from prior tech’s diagnosis. Removed compressor and evaporator. Installed new replacements using braising methods. Vacuumed unit down and charged unit with 4.6oz of R134a refrigerant. Reassembled and observed frost pattern. Good frost pattern and air flow. Advised customer to allow 24hrs for temperatures to settle. No other issues found. All water connections were dry at time of services."
Near Austin, TX 78752
Joseph C.
Job Details: 10/16/2019
REFRIGERATOR GE GSH25JSTASS "Arrived on site for “not cooling in freezer, but cooling in fresh foods area and making ice” complaint. Inspected unit and found low frost at bottom of evaporator. Spoke with LM and sent pic. Determined problem to be sealed system issue. Ordering new compressor, access valve, evaporator and drier. Will need two hours and sealed system tech.; ordrng 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL) and 2 WPW10143759 (dryer)s and 1 WR87X20798 (compressor) and 1 WR87X29147 (ref evaporator)"
Near Austin, TX 78759
Tyler B.
Job Details: 10/16/2019
DRYER MAYTAG MEDC465HW0 Arrived onsite for drum and wheels replacement. Replaced drum shaft and rollers with repair kit and test good
Near Round Rock, TX 78665
Arthur B.
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived onsite for customer complaint of dishwasher leaking from underneath. Removed toe plate and found water leaking from heater bracket on tub. Rust had made hole on tub causing leaking. Unit will need tub replacement to complete repair. OF to R/S once authorization is given. ; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WPW10681506 (tub-dishwr)
Near Austin, TX 78704
Wesley
Job Details: 10/16/2019
WASHER MAYTAG MVWC416FW1 Arrived on site and found agitator bolt backing out. No other issues. Advised customer on simple repair. Unit is now operating as designed. All checks good.
Near , TX 78611
James
Job Details: 10/16/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and installed new harness controls and blower. Tested operation and found same fault. Called tech line and spoke to Robert #7726124219.
Near Austin, TX 78747
Robert
Job Details: 10/16/2019
WASHER WHIRLPOOL WTW7000DW4 Arrived on job for complaints of no filling. Replaced housing and test. Water flow good. No leaks detected at time of service.
Near Leander, TX 78641
Jonathan S
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not filling with water. Performed diagnostics mode and found fault code F4-E4 motor not running and F3-E3 failed calibration. Monitored test cycle, found no water. Checked voltage to inlet valve and tested for incoming water? Found failed valve. Removed valve and installed new. Tested unit and found float switch assembly missing. Will need to replace missing float switch parts.; ordrng 1 WPW10316267 (FLOAT SWITCH HOUSNG) and 1 WPW10195037 (FLOAT LEVER)"
Near Cedar Park, TX 78613
Lou
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "arrived on site to inspect refrigerator ice maker not operating. Upon further inspection, the customer advised that the ice maker began working again. I tested temps in the FC=15 degrees and the RC=43 degrees. I found ice built up on the side walls of the FC section at the door opening which could be allowing warm air into the FC section. Also found large gaps between the cabinet and chassis at the FC door opening. No ice build up on either evaporator. I placed the unit in diagnostics and tested the ice maker on tests 56, 57, 59, & 45. I found error code E2 in test 56. When I tested the ice maker it operated as designed. I turned the unit off at the breaker for approximately one min, then cycled the power back on. Tested the ice maker in tests 57 & 59 again and checked error codes in test 56 and the error cleared. I advised the customer of my findings. I sealed the gaps with manufacturers approved silicone and leveled the unit as the FC door and RC
Near New Braunfels, TX 78130
Kevin
Job Details: 10/16/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found it is heating properly, temperature is good on all cycles but there is very little airflow through lint screen. Removed vent hose from rear of dryer and airflow has returned explained to customer that this is likely reason for their experience. Showed customer the difference between the airflow with the vent attached and unattached. Documented issue with tech line. 7726125263"
Near Austin, TX 78738
Luis
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for cooling issue in fresh food. Removed deli drawer found fresh food evaporator incased in ice diagnosed faulty thermistor,defrosted evaporator replaced fan motor that includes thermistors,secured thermistor to correct location on suction line using foil tape and a zip tie,secured back cover with four screws.
Near Austin, TX 78749
Robert
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KRFC604FSS02 Arrived on job to replace cover. After replacement test operations and found the water pressure low. Replaced valve. No leaks detected at time of service.
Near San Marcos, TX 78666
Kevin
Job Details: 10/16/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found control board was not ordered, only two consoles.ordrng 1 W11322903 (ACU)"
Near Cedar Park, TX 78613
Lou
Job Details: 10/16/2019
VENTHOOD KITCHENAID KXD4636YSS0 "arrived on site to install previously diagnosed and ordered part(s). Along with Senior Tech PR, we inspected the unit to find out why it won’t operate on it’s own. After further inspection, we found that one of the switches was damaged and not sending signal to the monetary switch to allow the unit to operate freely. I removed and replaced the switch ad reassembled the unit and tested. The unit operated as designed. At the previous service call, I had to replace the motor. Today, I replaced the switch ad a spring.
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived onsite for customer complaint of dishwasher leaking from venting. Removed door and found vent damper not closing.Removed and replaced vent assembly,deflector and control. Reassembled. Vent now works as designed. All water connections were dry at time of service."
Near Lakeway, TX 78734
Brandon
Job Details: 10/16/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for customer complaint of unit shutting down, I ran wet towels for 35 min, unit tested good. Customer says she has to run towels 2 times, instructed to have vent checked. Also instructed customer if happens again to run 2 loads before we show up so we can try to catch it in the act."
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/16/2019
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for customer complaint of unit not keeping time, found UI console was faulty, I replaced console, unit tested good."
Near Austin, TX 78703
Luis
Job Details: 10/16/2019
ICE MACHINE KITCHENAID KUIC15PLXS1 "Arrived on site for no ice and loud noise ran diagnostics found no water entering reservoir and loud noise is from pump running with no water,unit passed all other diagnostic . Installed new a new valve,ran diagnostics good water flow unit working as designed.
Near Hutto, TX 78634
Thomas L.
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KFIS20XVMF2 "Arrived on site floor no cool condition. Found unit cold, 2 degrees in freezer and 36 in fresh food section, and cycled off. Opened doors for a about 4 minutes and fans, damper, and compressor all cycled back on. All water connections are dry."
Near Waco, TX 76711
Chase
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site customer complaint was fridge was not cooling properly remove the back wall replace the heater reassembled fridge started cooling everything work great all lines are dry
Near Liberty Hill, TX 78642
James
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Arrived on site and installed new compressor, stub and drier. Vacuumed system to clear and test for leaks. System held vacuum for 20 minutes. Charged with 4.8oz 134a and tested for proper operation. Unit tests good. Job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/16/2019
RANGE GE PT7800SHSS "Arrived on site to replace high voltage transformer due to noise issue. After replacing, unit tested good."