Near Kempner, TX 76539
Arthur B.
Job Details: 08/06/2018
MMV4205DS1 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave not heating properly. Tested unit with 1 cup of water @ 2 mins multiple times. Found water was boiling every time. Also tested 3.5oz or popcorn. Popcorn was popped after allotted time. Advised customer that unit works as intended. No other issues found at this time.
Near Harker Heights, TX 76548
Steve C.
Job Details: 08/06/2018
Near Austin, TX 78702
Scott
Job Details: 08/06/2018
Wp dishwasher
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/06/2018
ED5VHGXMB10 (SxS Refrigerator) - Arrived onsite to install new icemaker and container from my prior visit’s diagnosis. Removed icemaker and stripped container. Installed new replacements. Icemaker called for water immediately. Upon tested ice container, found motor coupler had broke off the weld and is free spinning. Will need motor and coupler to complete repair. R/S for Thursday. All water connections were dry at time of service.
Near Austin, TX 78723
Robert
Job Details: 08/06/2018
WTW4616FW0
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/06/2018
RF315PXEW0 (Freestanding Range) - Arrived onsite to remove and replace LRG elements and infinite switches from my prior visit’s diagnosis. Removed element and infinite switches and installed new replacements. Reassembled. Tested both LRG elements. Both now cycles as intended. No other issues found.
Near Austin, TX 78717
Lou
Job Details: 08/06/2018
arrived on site to inspect oven vent trim damage. Upon further inspection, I found that when the unit was installed, the unit was leaned on the front and bent the actual vent upwards causing the vent cover to rub against the oven door. I removed the vent cover and adjusted the actual vent and replaced the vent cover and tested the unit and the unit operates as designed as the door no longer rubbed on the vent cover. I advised the customer of my findings, job completed.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/06/2018
Model WSR57R18DM01, Arrived on call for unit not cooling, found that compressor is warm and starting amps after reseting power for compressor on red wire is 1.2 amps and after less than 5 min. Of run compressor kicks off at 0.77 amps, checked compressor windings and got 9.0, 6.1, 14.8 and no windings are shorted to casing of the compressor and did use a good test relay and still same kicking off at 0.77 amps which is good amps for run, will replace control and test and still same issue, checked fresh food compartment sensor got 2,62 k ohms at room temp, evap sensor got 3.58 k ohms at room temp, called whirlpool and spoke to david file number 7722634105, was instructed to replace the compressor and install uv drier and control due to had np power to anything but interior lights when compressor kicked off, polarity at outlet is good, installed compressor and recharged with 4.8 ounces and compressor is know running for over 10-15 min. And pulling good amps and is know forming a frost patt
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/06/2018
Model WSR57R18DM01, Arrived on call for unit not cooling, found that compressor is warm and starting amps after reseting power for compressor on red wire is 1.2 amps and after less than 5 min. Of run compressor kicks off at 0.77 amps, checked compressor windings and got 9.0, 6.1, 14.8 and no windings are shorted to casing of the compressor and did use a good test relay and still same kicking off at 0.77 amps which is good amps for run, will replace control and test and still same issue, checked fresh food compartment sensor got 2,62 k ohms at room temp, evap sensor got 3.58 k ohms at room temp, called whirlpool and spoke to david file number 7722634105, was instructed to replace the compressor and install uv drier and control due to had np power to anything but interior lights when compressor kicked off, polarity at outlet is good, installed compressor and recharged with 4.8 ounces and compressor is know running for over 10-15 min. And pulling good amps and is know forming a frost patt
Near Cedar Park, TX 78613
Cliff
Job Details: 08/06/2018
Whirlpool dryer WED4815EW1. Arrived on site to diagnose a dryer that is making unusual noise when running. Tested unit and found rollers and idler pulley out of balance causing unusual noise. Replaced both rollers and idler pulley from repair kit. Tested unit and found all is functioning properly at this time.
Near Austin, TX 78723
Robert
Job Details: 08/06/2018
WDT720PADM3 Arrived on job for complaints of not draining or washing. Ran diagnostics and no codes. Fill valve working, wash motor working drain pump work heater working. No codes at end of diagnostics. No leaks detected at time of service.
Near Austin, TX 78729
Wesley
Job Details: 08/06/2018
WTW5000DW1 Arrived on site and tested unit after installed washplate. Everything checks good noise and structure wise. Advised customer on expense of any other parts costs. No further requested at this time. No other parts needed.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 08/06/2018
MVWX655DW1(Top Load Washer) - Arrived onsite to install new basket,gearcase to top load washer from my prior visit’s diagnosis. Removed all parts and installed new replacement. Reassembled. Calibrated unit. Unit completed successfully. Basket now spins smoothly with no wobble. All water connections were dry at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 08/06/2018
arrived on site to inspect range cooktop burner not lighting. Upon further inspection, I found that the ignitor on the right front burner was not engaging appropriately as it was only sparking at one spot on the burner and moving around like it should. I removed and replaced the burner head and Ignitor and tested the unit and it operated as designed. No gas leaks observed during service. Job completed.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/06/2018
WFW9400SW01 (Front Load Washer) - Arrived onsite for customer complaint of front load washer getting F20 code and not completing cycles. Ran tests and found water valve not allowing water to enter. Removed and replaced water valve. Tested unit. Unit now fill,washes,drains spins as intended. No other issues found. All water connections were dry at time of service.
Near Cedar Park, TX 78613
James
Job Details: 08/06/2018
Arrived on site and tested unit. Found ice clump at connections to evap and no frost pattern. Checked compressor and found to be very hot. Unit has failed compressor. Will Ned new compressor, drier, and stub to repair. Repair will require 2 hours to complete
Near Salado, TX 76571
Steve C.
Job Details: 08/06/2018
Near Austin, TX 78728
Wesley
Job Details: 08/06/2018
WOC54EC0AS04 Arrived on site and replaced microwave control due to f6 e8 error code. All checks good, unit functionality restored.
Near Georgetown, TX 78626
Cliff
Job Details: 08/06/2018
Whirlpool dishwasher WDF330PAHB2. Arrived on site to diagnose a dishwasher that is condensating on top of cabinets. Tested unit and found no mechanical failures with dishwasher at this time, and all parts and components were correctly installed at time of installation. Advised homeowner no repairs to be done to dishwasher to prevent cold and warm air from meeting and condensating on granite countertops. Homeowner will need to contact builder and cabinet contractor to see if there’s anything they can do to install a moisture barrier to prevent condensation. No leaks were found at the time of service.
Near Cedar Park, TX 78613
James
Job Details: 08/06/2018
Arrived on site and tested. Found no air flow to fresh food section and freezer. Found evap fan not running. Installed new fan motor and tested. Found very little air flow to fresh food. Removed cover to check for blockage and found cover in fresh food not holding foam ducting in correct location restricting air flow. Unit will Lao need cover to complete repair.
Near Killeen, TX 76542
Arthur B.
Job Details: 08/06/2018
WRX988SIBM03 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator not lighting up on upper portion of RC section. Removed top cover and found wire pin at molex connector was not fully seated. Seated connector and found LED lights now work as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78721
Robert
Job Details: 08/06/2018
MVWB850YW1 Arrived on job for complaints of not completing cycle. Ran diagnostics and and found bearing bad will need to replace bearing. Office to schedule because of c notes.
Near Leander, TX 78641
Lou
Job Details: 08/06/2018
arrived on site to inspect dishwasher not dissolving detergent. Upon further inspection, I found that the dispenser is opening and dropping the detergent pod into the tub, but it appears that no water is coming into the unit. I checked under the sink to make the water was turned on to the unit and it was off. I removed the pod and placed the unit in diagnostics and the unit showed error codes 4/3, 3/3, and 10/1. I removed the error codes and continued with testing. The unit operated as designed and no error codes at the end of testing. I advised the customer of my findings of the water being turned off. No water leaks observed during service, job completed.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/06/2018
WRF560SMYB04 (French Door Refrigerator) - Arrived onsite to install new control and UI from prior tech’s diagnosis. Removed and replaced control and UI and installed replacements. Reassembled. Powered unit on. Unit now turns on and cools as intended. Good air flow now in unit. Advised customer to allow 24hrs for unit to cool off. No water connected to unit a time of service.
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/04/2018
Model WRT318FMDM02, Met customers mother at the home, Arrived on call for ice maker not making ice intermittenly, found that freezer back wall had some ice formations blocking air flow for proper cooling in freezer and found were inside liner meets outer cabinet has large gaping so sealed both sections and cleared ice for proper cooling until returning, will reschedule with fan kit 8/8/18
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/04/2018
Model WRT318FMDM02, Met customers mother at the home, Arrived on call for ice maker not making ice intermittenly, found that freezer back wall had some ice formations blocking air flow for proper cooling in freezer and found were inside liner meets outer cabinet has large gaping so sealed both sections and cleared ice for proper cooling until returning, will reschedule with fan kit 8/8/18
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/04/2018
Model MVWB955FC1, Arrived on call for wet loads at end of the cycle, found fo e2 error code which is suds, f8 e6 is a water hazard error, f9 e1 which is f9 e1 is long drain, f9 e2 which is water ring detected pump drive system problem, was able to check for error codes but when trying to run individual checks no operations from each function and then ui display would not come on at all then on its own came on and is showing drn for drain and drain pump is trying to run, will order main control and control panel and drain pump, sounds like something is stuck in it it is just humming , will reschedule for 8/10/18, no water leaks at time of call. Also instructed customer on loading and soap usage of the machine due to they were over soaping the machine.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/04/2018
Model MVWB955FC1, Arrived on call for wet loads at end of the cycle, found fo e2 error code which is suds, f8 e6 is a water hazard error, f9 e1 which is f9 e1 is long drain, f9 e2 which is water ring detected pump drive system problem, was able to check for error codes but when trying to run individual checks no operations from each function and then ui display would not come on at all then on its own came on and is showing drn for drain and drain pump is trying to run, will order main control and control panel and drain pump, sounds like something is stuck in it it is just humming , will reschedule for 8/10/18, no water leaks at time of call. Also instructed customer on loading and soap usage of the machine due to they were over soaping the machine.
Near Buda, TX 78610
Robert
Job Details: 08/04/2018
MVWX655DW1 Arrived on job for complaints of not filling. Found the cold water valve not working. Replaced valve and test operation normal. No leaks detected at time of service. Job complete
Near Round Rock, TX 78665
Lou
Job Details: 08/04/2018
arrived on site to inspect dishwasher not draining. Upon arrival, I found that this home is a newly built home. The customer advised that they ran a cycle and the unit did not drain. The first thing I checked was the disposal and found that the plug on the disposal had not been knocked out. I removed the plug and placed the unit in diagnostics and tested. The unit operated as designed with no for codes. No water leaks observed during service, job completed.
Near Round Rock, TX 78665
Lou
Job Details: 08/04/2018
arrived on site to inspect refrigerator ice maker not working. Upon arrival, the customer advised that the builder had come to do some work behind the refrigerator and when the refrigerator was put back in place, the unit was sitting on top of the water line. The customer advised that he pulled the unit out again to check the line because the ice maker wasn't working and heard the unit roll over the water line. I pulled the ice bin out and inspected the ice maker and found that the water tube going into the reservoir was frozen up. I used my steamer and melted the ice and removed the ice maker from the unit to inspect further. The reservoir was completely filled with ice. Using my steamer, I removed the ice from the reservoir and the remaining ice from the water tube and placed the ice maker back into the unit and tested and the unit operates as designed. No water leaks observed during service, job completed.
Near Austin, TX 78703
Robert
Job Details: 08/04/2018
WFC7500VW2 Arrived on job to replace control. After replacement of parts test washer operation normal. No leaks detected at time of service. Job complete
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 08/04/2018
Model LER5636JQ0, Arrived on call for makes a squeal noise and then will not turn back on, found unit has a bad motor and had to break the blower to remove it from motor and roller wheels and idler were bad so installed motor, blower and repair kit, tested unit and all checks good, call complete. Dryer wall vent is clear.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 08/04/2018
Model LER5636JQ0, Arrived on call for makes a squeal noise and then will not turn back on, found unit has a bad motor and had to break the blower to remove it from motor and roller wheels and idler were bad so installed motor, blower and repair kit, tested unit and all checks good, call complete. Dryer wall vent is clear.
Near Georgetown, TX 78633
Lou
Job Details: 08/04/2018
arrived on site to inspect filter housing door not closing. Upon further inspection, I found that the filter housing door arm was broken keeping it from closing and pushing the filter in. I removed and replaced the filter housing and tested the unit and the unit operated as designed. I leveled the refrigerator before finishing. No water leaks observed during service. Job completed.
Near Austin, TX 78703
Robert
Job Details: 08/04/2018
KBFC42FTS03 Arrived on job to replace control. After replacement of part compressor turned on and fans.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 08/04/2018
Model KSCS25INSS01, Arrived on call for main control turning off and on and previous tech found fan shorting out, installed fan and control that previous tech ordered and all checks good but after did find that dispenser is only giving a trickle of water when calling for water, removed water filter and called for water and got a little bit better of dispense but is still way to low of pressure, will order valve and filter housing will need autho., office will reschedule with customer if autho. Is approved.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 08/04/2018
Model KSCS25INSS01, Arrived on call for main control turning off and on and previous tech found fan shorting out, installed fan and control that previous tech ordered and all checks good but after did find that dispenser is only giving a trickle of water when calling for water, removed water filter and called for water and got a little bit better of dispense but is still way to low of pressure, will order valve and filter housing will need autho., office will reschedule with customer if autho. Is approved.
Near Austin, TX 78722
Robert
Job Details: 08/04/2018
Near Hutto, TX 78634
Nathaniel B.
Job Details: 08/03/2018
Model WRT111SFDM03, Arrived on call for ice and moisture running down in to fresh food section, removed back evap cover and found that drain was frozen and ounce cleared ice found plastic pieces from prior repair not our company or from manufacturing plastic pieces were in drain blocking drain removed all plastic blocking drain and cleared all ive from drain in freezer and ran water in to drain and found drain pan on top of compressor damaged and leaking water, will order drain pan and reschedule for 8/8/18, left unit unplugged until repaired.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 08/03/2018
Model WRT111SFDM03, Arrived on call for ice and moisture running down in to fresh food section, removed back evap cover and found that drain was frozen and ounce cleared ice found plastic pieces from prior repair not our company or from manufacturing plastic pieces were in drain blocking drain removed all plastic blocking drain and cleared all ive from drain in freezer and ran water in to drain and found drain pan on top of compressor damaged and leaking water, will order drain pan and reschedule for 8/8/18, left unit unplugged until repaired.
Near Jarrell, TX 76537
James
Job Details: 08/03/2018
Arrived on site and tested unit. Found unit will not drain. Ran drain pump and found drain pump making loud grinding noise. Unit will new drain pump to repair. Quoted $90.90 plus tax for pump and $169.99 plus tax labor for repair. All water connections dry at time of service
Near Taylor, TX 76574
Nathaniel B.
Job Details: 08/03/2018
Model WFE525S0HS0, Arrived on call for hinge broken not allowing oven door to open or close properly, found left hinge damaged not allowing oven door to close and also being that oven left door hinge damaged caused upper trim vent of door damage, will order trim vent and inner door, will reschedule for 8/10/18
Near Taylor, TX 76574
Nathaniel B.
Job Details: 08/03/2018
Model WFE525S0HS0, Arrived on call for hinge broken not allowing oven door to open or close properly, found left hinge damaged not allowing oven door to close and also being that oven left door hinge damaged caused upper trim vent of door damage, will order trim vent and inner door, will reschedule for 8/10/18
Near Killeen, TX 76543
Arthur B.
Job Details: 08/03/2018
WTW4950XW3 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling properly and completing cycle. Tested unit and found cold water valve not opening all the way allow water to enter. Ordering water valve to complete repair. R/S for Tuesday 8/7. All water connections were dry at time of service.
Near Georgetown, TX 78626
Tyler B.
Job Details: 08/03/2018
Near Georgetown, TX 78626
Tyler B.
Job Details: 08/03/2018
Near Taylor, TX 76574
Nathaniel B.
Job Details: 08/03/2018
Model WED7000DW1, Arrived on call for dryer making scratching noise when running, found 2 noises found one of the rollers bad so installed repair kit and the other noise is from heating element is vibrating making rattle noise and will order foam strips for vibrating metal to metal just in case needed, will need to order heating element, will reschedule for 8/8/18.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 08/03/2018
Model WED7000DW1, Arrived on call for dryer making scratching noise when running, found 2 noises found one of the rollers bad so installed repair kit and the other noise is from heating element is vibrating making rattle noise and will order foam strips for vibrating metal to metal just in case needed, will need to order heating element, will reschedule for 8/8/18.
Near Georgetown, TX 78626
Tyler B.
Job Details: 08/03/2018
Near Salado, TX 76571
Arthur B.
Job Details: 08/03/2018
JGD3430GB00 (Gas Cooktop) - Arrived onsite to install new manifold assembly to cooktop from my prior visit’s diagnosis. Removed cooktop and removed manifold and harness. Installed new assembly. Tested unit. Unit lights as intended. RF burner ignitir turns off when lit as well. No gas leaks found at time of service.
Near Leander, TX 78641
Lou
Job Details: 08/03/2018
arrived on site to inspect dishwasher not operating. Upon further inspection, I placed the unit in diagnostics and began testing. No error codes in the beginning. In the beginning, there was no water coming into the unit. I canceled diagnostics and checked to make sure the water was turned on under the sink and found that the valve was shut off. I placed the unit back into diagnostics and tested again Dan the it operated as designed. No water leaks observed during service, job completed.
Near Jarrell, TX 76537
James
Job Details: 08/03/2018
Arrived on site and tested unit. Found that dispenser had verly low water flow. Checked pressure at supply and found decent water pressure. Checked flow at inlet valve and found very low pressure going through valve. Installed new valve and tested. Found flow still low. Installed new housing and water began dispensing to the rate of the supply pressure. All water connections dry at time of service. Job complete
Near Austin, TX 78717
Cliff
Job Details: 08/03/2018
Whirlpool refrigerator WSF26C2EXY02. Arrived on site to diagnose a refrigerator that is not cooling properly in the RC. Tested unit and found RC door not aligned properly with cabinet causing door not to fully close. Raised the RC door the proper position and tested unit. Found all is functioning properly at this time, after defrosting return air vent. No other failures found and no leaks found at time of service.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 08/03/2018
Model WED5000DW2, Arrived on call for dryer timer not advancing has to manually turn the knob to turn dryer off, found voltage to timer good and outlet checks good but found timer is not advancing, replaced timer and checked operation and know timer is advancing, dryer wall vent is clear, call complete.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 08/03/2018
Model WED5000DW2, Arrived on call for dryer timer not advancing has to manually turn the knob to turn dryer off, found voltage to timer good and outlet checks good but found timer is not advancing, replaced timer and checked operation and know timer is advancing, dryer wall vent is clear, call complete.
Near Leander, TX 78641
Lou
Job Details: 08/03/2018
arrived on site to inspect noisy microwave. Upon further inspection, when I turned the microwave on, I could hear what appeared to be the fan motor making a grinding noise. Using my oven dolly, I removed the unit from the wall and opened up the top of the unit to inspect the microwave fan. While opened up, I turned the microwave on and could hear that the grinding noise was coming from the fan/motor. I removed and replaced the fan motor assembly and tested the unit and the unit operated as designed with no more noise. I put the unit back into its place and tested again and it continued to operate as designed. Job completed.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/03/2018
Model RED4640YQ1, Arrived on call for dryer getting to hot, cut out temp is 152 and cut in 116 it cycled these temps 5 times which is with in proper temps for exhaust from dryer, and dryer vent is clear, found that customer actual complaint is cloths dry with time set to 40 min. And if sets dryer to 60 min. Cloths are very hot, found no issues with temps from dryer, no parts needed, call complete, instructed customer this is normal temps for the dryer, all is working as designed on dryer.,
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/03/2018
Model RED4640YQ1, Arrived on call for dryer getting to hot, cut out temp is 152 and cut in 116 it cycled these temps 5 times which is with in proper temps for exhaust from dryer, and dryer vent is clear, found that customer actual complaint is cloths dry with time set to 40 min. And if sets dryer to 60 min. Cloths are very hot, found no issues with temps from dryer, no parts needed, call complete, instructed customer this is normal temps for the dryer, all is working as designed on dryer.,
Near Bee Cave, TX 78738
Brandon
Job Details: 08/03/2018
Arrived on site for oven not powering on, found control fuse was bad. I replaced fuse, unit tested good.
Near Austin, TX 78748
Kevin
Job Details: 08/03/2018
Arrived on site and found no ice production, could not find any power to icemaker. Replaced ice maker harness, and icemaker and after reinstalling icemaker has cycled and filled with water. Requested that customer continue to monitor icemaker for production. No water leaks from connections at time of service, job complete
Near Marble Falls, TX 78654
Steve C.
Job Details: 08/03/2018
Arrived on site for the interior lights do not come on. Customer advise they had to unplugged the unit and when they plugged it in it worked. Found the unit will need a new led control due to intermittently lights will go off. Replaced the control and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Marble Falls, TX 78654
Steve C.
Job Details: 08/03/2018
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/03/2018
Model WMH31017HS2, Autho. WFLRIFLMPL1, arrived on call for front door skin and control panel have scratches on them, found no scratches on control panel see pic but do see scratch on door see pic, installed door only and all checks good, call complete.
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/03/2018
Model WMH31017HS2, Autho. WFLRIFLMPL1, arrived on call for front door skin and control panel have scratches on them, found no scratches on control panel see pic but do see scratch on door see pic, installed door only and all checks good, call complete.
Near Georgetown, TX 78633
Tyler B.
Job Details: 08/03/2018
Near Granger, TX 76530
James
Job Details: 08/03/2018
Arrived on site and tested unit. Found that console has discolored and touch panel blistered. Inspected upper oven vent and found to be routed and secured properly. Installed new console and tested. Unit working properly. Job complete
Near Granger, TX 76530
James
Job Details: 08/03/2018
Arrived on site and tested unit. Found motor humms but will not run. Removed rear cover to access blower housing and found a snak had worked its way into the blower. Unit not repairable due to odor that would come from the dryer heating up during operation. Customer decided not to go forth with repair. Job complete
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/03/2018
Model CGR1110ADW, Arrived on call for burners not lighting and igniters are not clicking, found voltage at terminal block and polarity is good at outlet but no out put from spark module, will order spark module and switch harness, will reschedule for 8/9/18, oven is working as it should just the top igniters have no spark. No gas leaks at time of call.
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/03/2018
Model CGR1110ADW, Arrived on call for burners not lighting and igniters are not clicking, found voltage at terminal block and polarity is good at outlet but no out put from spark module, will order spark module and switch harness, will reschedule for 8/9/18, oven is working as it should just the top igniters have no spark. No gas leaks at time of call.
Near Leander, TX 78641
Lou
Job Details: 08/03/2018
arrived on site to inspect gas smell coming from oven. Upon arrival, the customer advised that she could smell gas or an oily smell while cooking using Bake mode. Upon further inspection, I used a company provided gas sniffer to detect any gas a leaks during and after use of the oven unit. I verified at the main oven valve and orifice. I verified all burners, during use and after turned off as well and the sniffer did not detect any leaks. No gas leaks detected during service, job completed.
Near West Lake Hills, TX 78746
Kevin
Job Details: 08/03/2018
Arrived on site and inspected refrigerator and found no power showing on user interface and no lights on the interior. Slipped main switch off and on and refrigerator has started up again. Observed it for 20 minutes and it has begun cooling. Control board may be going out and found that control board as a new part is no longer available due to age. Current control board could possibly be rebuilt by fix your board if ultimately needed. No water leaks from connections at time of service, collected diagnosis fee, job complete
Near Burnet, TX 78611
Steve C.
Job Details: 08/03/2018
Arrived on site to replace the harness due to the wire was pinched and not sending voltage to the valve. Replaced the harness and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Burnet, TX 78611
Steve C.
Job Details: 08/03/2018
Arrived on site to replace the harness due to the wire was pinched and not sending voltage to the valve. Replaced the harness and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78738
Luis
Job Details: 08/03/2018
Built in refrigerator-cleared frozen drain in freezer
Near Georgetown, TX 78628
Tyler B.
Job Details: 08/03/2018
Near Round Rock, TX 78665
Paul
Job Details: 08/03/2018
Whirlpool Oven Model WOS51EC0AS03. Arrived onsite for the oven with nothing working. I found the thermal fuse open. I replaced the thermal fuse and tested the oven. All functions are working as designed. Call complete.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/03/2018
MH1150XMB0 (OTR Microwave) - Arrived onsite for customer complaint of OTR under counter light bulb stuck in socket. Was able to remove broken base. Installed customer light bulb. Tested unit. Unit light now comes on as intended. No other issues found.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/03/2018
Model WOS51EC0AS04, Arrived on call for oven temp off by 30-50 degrees, preheated oven and cut in temp is 308, cut out temp is 395 which is a average temp of 352 degrees when set at 350 degrees, no calibration needed, no parts needed, customer to preheat oven to desired temp and ounce beeps wait 15 min. Before adding food per owners manual instructions for cooking due to customers complaint of under cooking food.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/03/2018
Model WOS51EC0AS04, Arrived on call for oven temp off by 30-50 degrees, preheated oven and cut in temp is 308, cut out temp is 395 which is a average temp of 352 degrees when set at 350 degrees, no calibration needed, no parts needed, customer to preheat oven to desired temp and ounce beeps wait 15 min. Before adding food per owners manual instructions for cooking due to customers complaint of under cooking food.
Near Leander, TX 78641
Cliff
Job Details: 08/03/2018
Kitchenaid refrigerator KSC24C8EYY02. Arrived on site to replace water line for refrigerator. Replaced cracked waterline and tested unit. Found no other failures at this time and no leaks found after services were performed.
Near Leander, TX 78641
Lou
Job Details: 08/03/2018
arrived one site to inspect microwave door not sealing. Upon further inspection, I found that the gasket on the outer glass is sticking out, the inner glass gasket is smashed and not sealing properly and the door trim gasket is not sealing properly. I am ordering a MW door and scheduled return service for 08/20/18 per the customers request.
Near West Lake Hills, TX 78746
Kevin
Job Details: 08/03/2018
Arrived on site and found water filter is jammed in housing, housing door is broken. Replaced filter housing and customer provided a new water filter. Fridge is now operating properly. The water leaks from connections at time of service, job complete
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/03/2018
RF368LXPT2 (Freestanding Range) - Arrived onsite for customer compliant of freestanding range sparked from rear of unit. Found terminal block melted and shorted on L1 side. P&L are as follows; WP97619518 (Terminal Block) $19.58, CO390 $59.99. Gave customer 10% military discount for labor. New labor charge will be $54.00. Removed and replaced terminal block. Installed customer new supplied range cord. Powered unit up. Unit works as intended. No other issues found.
Near Austin, TX 78751
Scott
Job Details: 08/03/2018
Whirlpool washer, run capacitor shorted out to hanging broken wires
Near Leander, TX 78641
Cliff
Job Details: 08/03/2018
Whirlpool refrigerator WRV986FDEM01. Arrived on site to replace 2 controls and 3 way solenoid. Replaced all three parts and all checks good. No leaks were found at time of service.
Near Georgetown, TX 78628
Tyler B.
Job Details: 08/03/2018
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/03/2018
Model KRMF606ESS01, Arrived on call for auger shaft still not turning, found no power going to the auger motor from blue to grey and did reset power to unit and still auger motor did not run or have any voltage but the dispenser chute door does open when calling for ice and is getting water at dispenser, will order main board and ui control just in case needed and auger motor just incase and will also need top hinge left due to damaged, will reschedule for 8/10/18 at customers request, also customer request morning appointment instructed customer time frame is not a guarantee that she will get that time frame. , no water leaks at time of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/03/2018
Model KRMF606ESS01, Arrived on call for auger shaft still not turning, found no power going to the auger motor from blue to grey and did reset power to unit and still auger motor did not run or have any voltage but the dispenser chute door does open when calling for ice and is getting water at dispenser, will order main board and ui control just in case needed and auger motor just incase and will also need top hinge left due to damaged, will reschedule for 8/10/18 at customers request, also customer request morning appointment instructed customer time frame is not a guarantee that she will get that time frame. , no water leaks at time of call.
Near Blanco, TX 78606
Brandon
Job Details: 08/03/2018
Arrived on site for customer complaint of washer giving error code and not functioning properly. I put unit into diagnostic mode, found F6E3 error code, miscommunication between the user interface board and the main control board. I tested the UIB, tested good, found faulty main control. I replaced main control, unit tested good. Water lines were dry at time of service.
Near Austin, TX 78739
Leonardo
Job Details: 08/03/2018
Whirlpool dishwasher not draining model: WDF520PADM7. Arrived on site to test u it for not draining. Unit is washing correctly but water still at the bottom. Test unit and found glass and a tooth pick in drain motor. Removed glass and toothpick test unit and unit test good unit draining and washing correctly. Job complete
Near Austin, TX 78704
Robert
Job Details: 08/03/2018
KRSC500ESS01 Arrived on job for complaints of refrigerator door not closing. Found the door rubbing on inside. Adjust door up now door operation is normal
Near Killeen, TX 76542
Arthur B.
Job Details: 08/03/2018
KRMF706ESS00 (5 Door Refrigerator) - Arrived onsite for customer complaint of 5 door refrigerator not cooling in FC section. Check temperature in FC section and was @ 28F. RC section @40F. Also found compressor hot to touch and ramped up to full speed. Advised customer that compressor and FC evaporator to be ordered. R/S for Tuesday 8/7. All water connections were dry at time of service.
Near Austin, TX 78744
Kevin
Job Details: 08/03/2018
Arrived on site and sat washer into diagnostic cycle and found capacitor has failed. After replacing capacitor washer will now agitate and spin properly. No water leaks from connections at time of service. quoted customer for repair Capacitor $97.13, TL340 $169.99
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/02/2018
Model WRX735SDBM04, Arrived on call for frost and ice in freezer previous tech found freezer door warped, replaced freezer door and gasket, freezer door is closing properly know, call complete, no water leaks at time of service. Also sealed were the inside liner meets outer cabinet on both section, all checks good, freezer door is closing properly know, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/02/2018
Model WRX735SDBM04, Arrived on call for frost and ice in freezer previous tech found freezer door warped, replaced freezer door and gasket, freezer door is closing properly know, call complete, no water leaks at time of service. Also sealed were the inside liner meets outer cabinet on both section, all checks good, freezer door is closing properly know, call complete.
Near Georgetown, TX 78628
Lou
Job Details: 08/02/2018
arrived on site to inspect dryer not heating. Upon further inspection, I found that the unit was operating and the drum was turning, but it was only putting out cool air. I found that the element had burnt out. I quoted the customer $106.67 for the element and DR320 $189.99 for service/labor fee for a total of $319.48 including tax. I discounted the total, due to the customer being referred through Yelp, -$20.00 for an overall total of $299.48. The customer agreed to the repair and paid in full. I removed and replaced the element and tested the unit and the unit operates as designed. No lint observed during service, job completed.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/02/2018
Model wtw4800xq1, Arrived on call for grinding noise from the washer, found actual complaint is that agitator cam broke will need cam, will reschedule for 8/7/18, no water leaks at time of call, found no noise complaints from under washer when in test.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/02/2018
Model wtw4800xq1, Arrived on call for grinding noise from the washer, found actual complaint is that agitator cam broke will need cam, will reschedule for 8/7/18, no water leaks at time of call, found no noise complaints from under washer when in test.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/02/2018
Model WTW7000DW1, Autho. WFOWN00EPL1 , Arrived on call for leaking water from washer, found no water leaking from washer, found that dryer wall vent is restricted with lint and found water coming from dryer wall vent pipe, customer to contact a dryer wall vent cleaning service, see pic, no parts needed for washer, customer to contact a dryer vent cleaning service. Also instructed customer not to run dryer until wall vent is cleared, no water leaks from washer at time of call. Customer to also purchase a new dryer vent hose due to damaged.