Service History 886 - Appliance Express

We serviced a

WHIRLPOOL ICE MACHINE

Model KUID508HPS00

Near McGregor, TX 76657

Jonathan M

Job Details: 07/22/2021

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the external drain pump and ran the unit through a normal ice cycle. The unit ran as designed for a full complete cycle and began a second cycle. Unit is now working as designed. Call complete.

We serviced a

WHIRLPOOL OVEN

Model KOCE500ESS11

Near Dripping Springs, TX 78620

Brandon

Job Details: 07/22/2021

"Arrived on site for customer complaint of unit not powering on, found breaker was tripped, I reset breaker, unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Briarcliff, TX 78669

Robert

Job Details: 07/22/2021

Arrived on job for complaints of noise. Found the drain pump cause of noise . Replaced pump and test. No leaks detected at time of service

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Tow, TX 78672

Cliff

Job Details: 07/22/2021

Arrived on site to replace previm8neously ordered parts for washer. Replaced shifter and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near China Spring, TX 76633

Jonathan M

Job Details: 07/22/2021

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced freezer module and tested the unit. The unit still would not come on. Replace the refrigerator main light module and tested the unit. The unit began to illuminate and work as designed. Call complete.

We serviced a

MAYTAG DRYER

Model MED8200FC0

Near Leander, TX 78641

Justin

Job Details: 07/22/2021

"Arrived on site for a dryer not starting and with the check lint screen light not turning off. Upon arrival the lint screen light was off, but when trying to start a cycle nothing happened. I put the unit into diagnostics mode and found stored error codes F4E3 for restricted airflow and F4E4 for L2 voltage error. I cleared the error codes. I then found good voltage at the wall, terminal block, and going to the control. When I started a cycle I found no 240V going from K2 relay. I then gained access to the heating components. I found all thermostats and thermistors ohmd out good. I found the thermal fuse on the blower wheel assembly to be open and bad. (Left side fuse on assembly). We will need to order the fuse for the repair. ; ordrng 1 W10909685 (Thermal Fuse)"

We serviced a

JENN-AIR OVEN

Model JJW2430DP02

Near Canyon Lake, TX 78133

Andrew

Job Details: 07/22/2021

Arrived on site to test unit for error code f2e1(shorted key pad). Was unable to enter diagnostics without error code prompting on screen. Console is receiving voltage. Recommend replacing control along with console. Office to reschedule. ; ordrng 1 W11236887 (Console)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS3

Near Liberty Hill, TX 78642

Kayman

Job Details: 07/22/2021

Arrived onsite to install previously diagnosed parts. I installed the magnetron capacitor and diode. I tested the unit and it is working as designed at this time. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE254ESS2

Near Austin, TX 78704

Leonardo

Job Details: 07/22/2021

Arrived on site to test unit for unit not draining. Test unit and found glass stuck in drain motor. Removed glass test unit and unit test good job complete.

We serviced a

GE DISHWASHER

Model ZBD6880N00SS

Near Austin, TX 78703

Leonardo

Job Details: 07/22/2021

Arrived on site to test unit for unit not washing correctly. Found unit not getting enough water will need to order new fill valve. Will need to replace new fill valve and keypad and link. ; ordrng 1 WD15X10014 (Fill valve)

We serviced a

KITCHENAID OVEN

Model KODE300ESS01

Near Leander, TX 78641

Kayman

Job Details: 07/22/2021

Arrived onsite for wall oven with convection fan issues. Upon arrival I found the issue to be the convection fan would pulse on and off while the door is closed. I accessed the main control and tested resistance of the fan. The fan showed 26ohms which is within range for the fan. I powered the unit on and monitored voltage to the van in convection bake. I found 124Vac to the fan while the door switch is depressed and voltage would drop out when the switch is released. I could not recreate any pulsating fan symptoms and voltage stayed consistent while I had the switch depressed.

We serviced a

WHIRLPOOL DRYER

Model WED6620HC1

Near Leander, TX 78641

Kayman

Job Details: 07/22/2021

Arrived onsite for dryer throwing F6E2 error and not operating. After arriving I confirmed the complaint. I was not able to access diagnostics from the console. I confirmed good voltage and polarity at the terminal block. I removed and replaced the console and main control. I tested the unit using the provided vent test kit. The test showed good airflow in the system. The unit is working as designed at this time. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WFE320M0JS0

Near Burnet, TX 78611

Cliff

Job Details: 07/22/2021

Arrived on site to diagnose an oven that is not heating accurately. Found temps too low and set calibration adjustment. All is working properly at this time.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Spicewood, TX 78669

Robert

Job Details: 07/22/2021

Arrived on job for complaints of water temperature issues. Found the thermistor on valve not reading properly. Replaced valve and test. No leaks detected at time of service

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Austin, TX 78745

Luis

Job Details: 07/22/2021

"Arrived on site for no cool in fresh food section. Found unit not entering defrost,ran diagnostics heater not powering on and bimetal reading open,replaced control,ran diagnostics heater powered on but still reading open. Defrosted evaporator replaced bimetal also. Ran diagnostics all test passed. ; used 1 WPW10503278 (Control), and 1 Wpw10165425 (Bimetal) from stock"

We serviced a

KITCHENAID DISHWASHER

Model JDB9000CWP2

Near Austin, TX 78705

Leonardo

Job Details: 07/22/2021

Arrived on site to replace sump and motor. Replaced sumpAnd motor test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Georgetown, TX 78628

Tommy

Job Details: 07/22/2021

Arrived onsite for dishwasher not getting water. Upon arrival found unit receiving water but wash motor not operating as diverter couldnt find position ordering sump assembly office to reschedule upon receiving.; ordrng 1 W11087376 (Sump)

We serviced a

WHIRLPOOL DRYER

Model WED7500GW0

Near Elgin, TX 78621

Matthew

Job Details: 07/22/2021

Updated model number. Arrived onsite for dryer not drying. Upon inspection found unit is drying. The issue is the door will not stay closed. Hinges do seem to have play. Will order hinges and springs as well as strike and catch. It?s a possibility the the upper panel may be warped so ordering panel as well. Needs AUTHO. Office to reschedule ; ordrng 1 279659 (panel) and 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 W11366436 (STRIKE ) and 1 W11371722 (RIGHT HINGE) and 1 W11376139 (LEFT HINGE ) and 2 WP3387565 (sprng-door)s and 1 WP3389441 (catch)

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Taylor, TX 76574

Jimmy J.

Job Details: 07/22/2021

Arrived on site to install previously diagnosed parts. Removed timer and installed new timer. Tested dryer and it started spinning drum and heating as designed. Job completed.

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Austin, TX 78745

Kevin

Job Details: 07/22/2021

arrived on site and inspected dryer and found motor is broken, took one picture and sent it to SW. Replaced motor and dryer is now running normal and quiet, job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Austin, TX 78737

Brandon

Job Details: 07/22/2021

"Arrived on site for customer complaint of unit making loud noise, found rear motor mount clip was off and rubbing tub, I had to adjust motor mount housing and reinstall clip, unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG00

Near Austin, TX 78741

Luis

Job Details: 07/22/2021

Arrived on site for unit not freezing. Found compressor and fans running,diagnosed a leak in the system will need to order the compressor and evaporator parts and labor covered by manufacture sealed system warranty. ; ordrng 1 WPW10507886 (Compressor.) and 1 W10836706 (Evaporator) and 1 Wpw10143759 (Drier uv) and 1 Accessvalve (Access valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Pflugerville, TX 78660

Jimmy J.

Job Details: 07/22/2021

"Arrived on site for Washer Inside Washer Wash basket Shaking Badly. Found locked screen on UI. Would not allow me to select anything. Placed in diagnostics and F5E1, F8E6, F2E1, F6E3 all came in. Washer would not lock the lid in manual or auto diagnostics. Unplugged washer and waited five minutes then plugged back in. Washer still had locked screen. Accessed board and powered down then unplugged lid lock. Waited five minutes and powered up then plugged in lid lock. Screen unlocked. Lid lock causing issues in board and causing errors unrelated to issue. Tested all components once diagnostics allowed me to run through diagnostics cycles. All tested good. Explained to customer a new lid latch was needed.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Georgetown, TX 78626

Tommy

Job Details: 07/22/2021

Arrived onsite for previously diagnosed parts. Upon arrival used shop vac to empty standing water. Removed and replaced pump proceeded to test found unit is now operating as designed. No leaks detected during service. Job Completed.

We serviced a

WHIRLPOOL ICE MACHINE

Model GI15NDXZQ1

Near Austin, TX 78702

Luis

Job Details: 07/22/2021

Arrived on site. Replaced defective cutter grid ran diagnostics all test passed.

We serviced a

WHIRLPOOL RANGE

Model MGR8700DS0

Near Austin, TX 78729

David Z

Job Details: 07/22/2021

"Arrived on site to diagnose range that is not lighting the back 2 burners. Tried to run unit and got no ignition from rear burners. Removed caps and found the orifices were clogged with some soot, keeping them from flowing gas. Cleared orifice obstructions and tested unit. Verified unit working as designed. Call complete."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near San Marcos, TX 78666

Noah D

Job Details: 07/22/2021

"Arrived on site to inspect unit for a cut in silicone and some dents, the customer was very worried about these issue, replaced cooktop and tested. No warps found. Complete"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, TX 78745

Kevin

Job Details: 07/22/2021

"Arrived on site and inspected dryer and found door couch has fallen into door, replaced it and door is now closing properly, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Liberty Hill, TX 78642

Tommy

Job Details: 07/22/2021

"Arrived onsite for washer not cleaning clothes and agitating, upon arrival found your actuator was miss installed. Installed and tested. Unit is now operating as designed. Job Completed."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Manor, TX 78653

Scott

Job Details: 07/22/2021

"Arrived on site for washer not draining . Ran diagnostics for long fill error . Replaced control , checked pressure hose and found no issues. Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"

We serviced a

KENMORE WASHER

Model 110.2600201

Near Cedar Park, TX 78613

Justin

Job Details: 07/22/2021

"Arrived on site for a washing machine that will fill but not run. Upon arrival the customer stated that the unit gets stuck in the sensing portion of the cycle and will lock, but nothing else. I put the unit into diagnostics mode and found stored error code F7E5 for shifter fault. I cleared the error codes. I then ran a test cycle and it ran through as designed. I activated the spin and agitate separately. When trying to agitate you could hear the actuator energize, but get stuck and would click over and over again. I gained access to the bottom of the unit and found a severe amount of gear case oil dripping from the bottom. This indicates a bad gear case and actuator.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Kingsland, TX 78639

Cliff

Job Details: 07/22/2021

Arrived on site to diagnose a refrigerator that is leaking. Found fill chute for icemaker not aligned with fill tube causing leak. Reset chute to proper position and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

JENN-AIR DISHWASHER

Model JDB8700AWP

Near Georgetown, TX 78633

Wesley

Job Details: 07/22/2021

We serviced a

KITCHENAID ICE MACHINE

Model KUIX305ESS2

Near Georgetown, TX 78626

Lou

Job Details: 07/22/2021

"Arrived on site to install previously diagnosed and ordered part. Due to the valve failing, I was to remove and replace the valve. I found the part I was sent with was defective. I advised the customer and am ordering another valve. No water leaks observed during service.; ordrng 1 W10897719 (Valve)"

We serviced a

LG DRYER

Model DLEX3570W

Near Spicewood, TX 78669

Robert

Job Details: 07/22/2021

Arrived on job for complaints of not drying and error code. Code f90 is for 90 percent of air flow blockage. Took pictures of inside of door covered in lint from back flow cause from air flow. Removed vent hose and checked air flow it is good when hose is removed but once I reconnected hose air flow stopped again. Customer will need to have vent cleaned.

We serviced a

KITCHENAID OVEN

Model KODE500EBS02

Near Austin, TX 78739

Robert

Job Details: 07/22/2021

Arrived on job to replace previously diagnosed part. After replacement test operation noise level normal.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404EBS3

Near Austin, TX 78739

Robert

Job Details: 07/22/2021

Arrived on job to replace previously diagnosed part. After replacement test operation. Dishwasher working properly and no leaks detected.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Copperas Cove, TX 76522

Job Details: 07/22/2021

Arrived back on site to install previously ordered control. R&R and unit tested as designed. Job complete

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Austin, TX 78723

Scott

Job Details: 07/22/2021

"Arrived on site washer making tanking noise. Found actuator had shorted out . Ordering actuator , also control ,motor , cap if needed . No water leaks detected at time of service call to set return . Please put custome on cancel list .; ordrng 1 W10913953 (Actuator) and 1 W11428524 (Cap) and 1 W10890624 (Motor) and 1 W11170317 (Contol)"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Hutto, TX 78634

Wesley

Job Details: 07/22/2021

"Arrived onsite and found unit wash plate seized to shaft. Ordering tub job to repair failed gear case. Will require 2 man to safely remove washer from upstairs drain pan. Office to reschedule.; ordrng 1 W10752719 (Basket) and 1 W11219115 (Tub) and 1 WPW10215093 (Filter), states that autho needed"

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Austin, TX 78748

Kevin

Job Details: 07/22/2021

"Arrived on site and inspected washer and found gear case has failed and is also leaking water from the bottom. Took a picture. Attempted to remove washplate and it is seized.

We serviced a

WHIRLPOOL WASHER

Model WTW8540BW1

Near Austin, TX 78738

Brandon

Job Details: 07/22/2021

"Arrived on site for customer complaint of SD error code and unit not finishing cycles. Found f71 error code in diagnostic mode, suds or basket not engaging for spin, found bearings had failed, found hot water side of valve had failed, found rotor bolt seized to drive shaft due to rust and failed bearings.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Dripping Springs, TX 78620

Brandon

Job Details: 07/22/2021

"Arrived on site for customer complaint of loud pop and then no heat. Found diode popped and fused to capacitor, I replaced magnetron, capacitor, and diode, unit tested good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Austin, TX 78759

David Z

Job Details: 07/22/2021

Arrived on site to follow up on sump and motor repair. Installed new sump and motor to resolve dripping coming from diverter. Retested and verified unit working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ1

Near Austin, TX 78717

Justin

Job Details: 07/22/2021

"Arrived on site to install previously diagnosed parts. I installed the tub ring, suspension, and actuator. I then put the unit into diagnostics mode and ran a test cycle. The unit ran through as designed. The unit is no longer bouncing around either. I found the unit now actuating properly. No leaks observed at the time of service. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Leander, TX 78641

Kayman

Job Details: 07/22/2021

Arrived onsite for refrigerator making roaring noise from the back. Upon inspection I found the unit to be making a metal on metal vibrating noise. I accessed the compressor area and found the noise to be coming from the middle of the condenser somewhere. I removed the toe kick and adjusted the bolts securing the condenser bracket in place. After adjusting the bolts I found the noise went away. I found the unit to be sitting on tiles with deep grout joints that could cause the noise when the wheels dip down into the joints. The unit is otherwise working as designed at this time. Job complete.

We serviced a

FRIGIDAIRE OVEN

Model FFEW2725LBB

Near Austin, TX 78703

Leonardo

Job Details: 07/22/2021

Arrived on site to test unit for unit not mAintaning temp. ; ordrng 1 316418525 (Control board)

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Hutto, TX 78634

Wesley

Job Details: 07/22/2021

Arrived onsite for dryer not turning on and found L1 supply shorted even with breaker not tripped. Cycled breaker. Unit supply is still shorted. Advised customer on findings. Supply will need to be addressed. Dryer otherwise does not appear to have an issue.

We serviced a

KITCHENAID DISHWASHER

Model KUDE60HXSS4

Near Georgetown, TX 78633

Lou

Job Details: 07/22/2021

"Arrived on site to inspect dishwasher burning smell. Upon further inspection, I found the dispenser rinse aid cap fell off and melted onto the element. I cleared the debris from the element and tested the element and it is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Cedar Park, TX 78613

Justin

Job Details: 07/22/2021

Arrived on site for an ice maker that was not working. Upon arrival the customer stated the IM was working now. They also said it has intermittently stopped several times in the past few months and they have to reset the power at the breaker to get it to work again. Upon further inspection I found the ice bucket full of ice. I checked temps and found the FC at 0?F. I then put the unit into diagnostics mode and found the IM running/harvesting as designed. I called techline and spoke to Bryan and received SR# 7731313425. Bryan recommend checking the IM harness and the door switch. I could not get the door switch to fail and the harness looked good. I could not replicate any failure at the time of service. No leaks observed at the time of service. Call complete.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Kyle, TX 78640

Jacob

Job Details: 07/22/2021

Arrived onsite for the unit not heating. Tested the unit. Unit didn?t heat. Upon further inspection. Found that the heating element was bad. Replaced heating element. Tested unit. Unit tested good. No issues at this time. Did let customer know that the wall vent may need to be cleaned as there was a lot built up lint at the back of the unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB06

Near Georgetown, TX 78633

Wesley

Job Details: 07/22/2021

Arrived onsite and repaired water filter extraction assembly. Unit is now operating as designed.

We serviced a

WHIRLPOOL OVEN

Model KEBS209BSS01

Near Austin, TX 78750

David Z

Job Details: 07/22/2021

"Arrived on site to diagnose oven throwing F2E1 error for failed keypad. Verified error, found no other errors present. Replaced console and retested. Verified unit is working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Cedar Park, TX 78613

Justin

Job Details: 07/22/2021

Arrived on site for a refrigerator that has damage in the FC liner causing the FC to frost up and have a bad seal.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC7HS02

Near Bertram, TX 78605

Cliff

Job Details: 07/22/2021

Arrived on site to diagnose an oven that is not responding to user input. Found ui malfunctioning and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11297714 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV

Near Manor, TX 78653

Scott

Job Details: 07/22/2021

"Arrived on site for broken bracket . Found right side pantry bracket failed , placement of deli tray will impede proper closing of door . Replaced bracket . All checked normal with tray . No water leaks detected at time of service. Job complete ."

We serviced a

WHIRLPOOL COMPACTOR

Model KTTS505ESS0

Near Austin, TX 78730

David Z

Job Details: 07/22/2021

"Arrived on site to diagnose trash compactor that had an issue with the pedal. Found he left hinge cracked and broken off the pedal. Ordering new pedal to resolve. 0 stock available, office to schedule when part arrives. ; ordrng 1 W11304291 (Pedal)"

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Bertram, TX 78605

Cliff

Job Details: 07/22/2021

Arrived on site to diagnose a washer that is not cycling properly. Found failed water valve assembly and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.

We serviced a

MAYTAG WASHER

Model MVWC425BW1

Near Andice, TX 78628

Kayman

Job Details: 07/22/2021

Arrived onsite for washer making loud noise then wont operate at all except drain. Upon inspection I found the drive system had leaked oil out onto the floor and the gearcase was seized up.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austin, TX 78737

Kevin

Job Details: 07/22/2021

"Arrived on site and inspected refrigerator and found door switch is broken, replaced door switch and it is now registering as closed properly, job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL2

Near Austin, TX 78705

Leonardo

Job Details: 07/22/2021

Arrived on site to test unit for unit not washing. Test unit and found bad wash motor.

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HV

Near Smithville, TX 78957

Matthew

Job Details: 07/22/2021

Arrived onsite for range bake function not functioning. Upon inspection found faulty DSI board and igniter. Replaced board and igniter. Tested unit and unit is functioning properly. Job complete

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Austin, TX 78754

Scott

Job Details: 07/22/2021

"Arrived on site for washer making noise not completing cycle poor wash performance. Found actuator had failed and slipped out of cam system. Replaced actuator ran diagnostics calibration and wash tests , all check normal. No water leaks detected at time of service job complete"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Buda, TX 78610

Jacob

Job Details: 07/22/2021

Arrived onsite for unit making a grinding noise. Looked under the unit and saw that the cam had failed and cam shaving were all on the bottom of the unit. Ordered parts. Rescheduled with customer.; ordrng 1 W10721967 (CAM) and 1 W10913953 (actuator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSO42QTX02

Near Round Rock, TX 78664

Wesley

Job Details: 07/22/2021

"Arrived on site and found unit with air gap in freezer seal causing frost build up, cooling had already restored. Cleared ice and resealed gasket to remove air gap. Unit is now operating properly. Advised customer on repair and advised to reset the fridge with a clean out and defrost day soon.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Kyle, TX 78640

Kevin

Job Details: 07/22/2021

"Arrived on site and inspected washer and found customer experience drain running in the middle of the night no wash was being done. Found saved error code for long drain and overflow condition. Replaced control board and ensured pressure hose is clear. Ran a calibration cycle and washer completed it properly, job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Cedar Creek, TX 78612

Matthew

Job Details: 07/22/2021

Arrived onsite to replace previously diagnosed parts. Replaced dispenser due to leaking and control and UI for electronic issues. Tested unit and unit is functioning properly.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Briarcliff, TX 78669

Brandon

Job Details: 07/22/2021

"Arrived on site to replace failed control boards, after replacing, unit tested good."

We serviced a

WHIRLPOOL OVEN

Model WOS72EC0HS01

Near Driftwood, TX 78619

Brandon

Job Details: 07/22/2021

"Arrived on site for customer complaint of unit having heating issues after inspection was done, found unit is heating properly, informed customer of my findings and more then likely the inspector was using the wrong tools for the job."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ01

Near Austin, TX 78749

Brandon

Job Details: 07/22/2021

"Arrived on site for customer complaint of lights not working in freezer or top of RC, found failed module in freezer, I replaced module, unit tested good."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Spicewood, TX 78669

Robert

Job Details: 07/22/2021

Arrived on job to replace previously diagnosed parts. After replacement of control and vent test unit. Gasket on vent and pump working properly. Unit in garage not installed only checked that error code not return and fan working. Unable to check for leaks properly.

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Manor, TX 78653

Scott

Job Details: 07/22/2021

Arrived on site for long dry times . Ran both temp and air flow . Both tested to air flow restriction. Took vent off and pulled ball of lint out of unit . Recommend highly to get vent to out side cleaned . Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDZ00

Near Austin, TX 78702

Luis

Job Details: 07/22/2021

"Arrived to unit 108 found no gaps at gasket to cabinet seal,found a little moisture on liner raised freezer door checked seal good as before. If problem continues will need a freezer door but no ice build up and gasket is sealing correctly"

We serviced a

AMANA RANGE

Model ACR4303MFB4

Near Niederwald, TX 78640

Leonardo

Job Details: 07/22/2021

Arrived on site to test unit for burners turning on and off. Test unit and found unit had the regulated burner elements. Advised customer its normal for element not staying red at all times. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7FVCXWY02

Near Round Rock, TX 78681

Justin

Job Details: 07/22/2021

"Arrived on site for a refrigerator not producing ice. I checked temps and found the RC at 38?F, the FC at 3?F, and the ice box at 16?F after being opened a while. I then put the unit into diagnostics and found the IB thermistor reading good, the IB fan working, and the ice level sensor good. I put the IM fill test on and tried to jump the IM, but it did not work. I gained access to the IM and found the valve was weeping and froze up the IM with a block of ice. I checked voltage to the IM and found in range. I found a faulty IM and valve. I installed both parts and then jumped the IM. It ran as designed. No leaks observed at the end of service.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Hutto, TX 78634

Lou

Job Details: 07/22/2021

"Arrived on site to inspect dishwasher not cleaning dishes/spray arm not working. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and found the bottom spray arm is not rotating. I found the diverter is not functioning properly. I removed and replaced the sump/motor assembly and in the process, I found a diverter disk and sump on the floor underneath the unit. Customer advised that another company had been there to repair the unit prior to our service. Once I replaced the sump/motor assembly, I retested the unit and it is operating as designed. Also replaced the bottom spray arm due to debris caught in the ports and I was unable to clean it out. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Bastrop, TX 78602

Matthew

Job Details: 07/22/2021

Arrived onsite for range middle burner not igniting. Upon inspection found faulty burner head. Replaced burner head and tested. Unit is functioning properly. Job complete

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS04

Near Georgetown, TX 78628

Tommy

Job Details: 07/22/2021

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit control and console there were damaged due to lightning storm. Took photos of visible damage on old compared to new. Job Completed.

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS1

Near Dripping Springs, TX 78620

Brandon

Job Details: 07/22/2021

"Arrived on site for customer complaint of unit giving f6e1 error code and oven turning on when not in use and getting really hot. When I arrived I put unit into diagnostic mode and found f6e1 error code and broil element was glowing bright red, found failed control board. ; ordrng 1 W10894098 (Control) and 1 Cnote (Office to reschedule)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Pflugerville, TX 78660

Jimmy J.

Job Details: 07/22/2021

Arrived on site to install previously diagnosed part. Removed UI and installed new UI. Powered up oven and microwave. Both heating as designed. UI display working as designed. Job completed.

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Round Rock, TX 78681

Tommy

Job Details: 07/22/2021

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit control and exhaust clip. Upon replacing tested.unit is now operating as designed. Job Completed.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS2

Near Cedar Park, TX 78613

Justin

Job Details: 07/22/2021

Arrived on site to install previously diagnosed parts. I installed the new sump and motor and then tested the unit. The unit was now running as designed. No leaks observed at the end of the service. Call complete.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW04

Near Seguin, TX 78155

Noah D

Job Details: 07/22/2021

"Arrived on site to inspect unit for a bad seal on door, upon inspection found the units door bent at top seal, took pictures, ordering new door. Office to reschedule ; ordrng 1 W10673691 (Door)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Austin, TX 78717

David Z

Job Details: 07/22/2021

"Arrived on site to diagnose microwave oven combo that has an unresponsive touch screen consistently. Customer has has this issue checked out prior and has replaced the console twice. Called tech line, SR7730620662. Per tech line only action to take is to wait for a software update expected in August to drop to resolve the freezeups. No part replacements recommended since issue is with the software.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Leander, TX 78641

Kayman

Job Details: 07/22/2021

Arrived onsite to install previously diagnosed parts. I installed the main control and tested the unit. The unit is working as designed at this time and no gas leaks detected during time of service.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX305ESS1

Near Lakeway, TX 78734

Luis

Job Details: 07/22/2021

"Arrived on site for no ice. Ran diagnostics no water entering reservoir no voltage to valve,compressor powered on no frost pattern diagnosed unit will need a new pump,compressor and evaporator,sealed system parts ; ordrng 1 WPW10605286 (Compressor) and 1 W11542867 (Pump) and 1 WPW10218037 (Evaporator) and 1 W10843121 (Drier) and 1 Accessvalve (Access valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC400ESS01

Near Georgetown, TX 78633

Lou

Job Details: 07/22/2021

"Arrived on site to install previously diagnosed and ordered part. Upon arrival, the customer advised that there is a new issue with the unit. I found water and ice in the bottom the RC section. Once I got the reservoir covering removed, I found that the water is coming from the cabinet where the fill tube is housed. I inspected the fill tube and found the rubber elbow, at the top of the unit, was cracked and leaking water into the RC section. I turned the ice maker off and advised the customer of my findings. I removed and replaced the reservoir/filter head and tested the water dispenser and it is operating as designed with no leaks. I am ordering the filter base bracket and fill tube and scheduled return service No water leaks observed at the end of service. ; ordrng 1 W11415785 (Fill tube) and 1 67006325 (Filter base bracket)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Andice, TX 78628

Tommy

Job Details: 07/22/2021

Arrived onsite for dishwasher not powering on. Upon arrival found unit GFCI had tripped. Reset and tested unit is now operating as designed. Job Completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV00

Near Lakeway, TX 78734

Luis

Job Details: 07/22/2021

"Arrived on site for water dripping from dispenser,removed ui found a crack at joint from tube to spout,replaced water tube tested dispenser no leaks. Found damper making loud noise replaced damper"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Burnet, TX 78611

Cliff

Job Details: 07/22/2021

Arrived on site to diagnose a washer that is leaking. Found tear in door boot and it will need to be replaced to complete repairs. Office to set return appointment. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model LSQ9549PG2

Near Spicewood, TX 78669

Robert

Job Details: 07/22/2021

Arrived on job for complaints of not washing or spinning. Found the lid latch not working. Replaced lid latch and test. No leaks detected at time of service

We serviced a

GE REFRIGERATOR

Model TFB26PPDAWW

Near Whitney, TX 76692

Jonathan M

Job Details: 07/22/2021

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced defrost heater and tested the unit. The refrigerator began working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHM03

Near Austin, TX 78741

Luis

Job Details: 07/22/2021

Arrived on site for damaged door. Replaced damaged freezer door remolded gasket checked door seal good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Pflugerville, TX 78660

Jimmy J.

Job Details: 07/22/2021

"Arrived on site for NOT WASHING - WATER IS NOT GETING INTO THE UNIT. Placed in diagnostics and F5E1, F4E3, F7E1 error codes came on. Door switch working as designed. Started diagnostics cycle and water came in as designed, but motor did not come on. With last error code the heating element checked out fine. Ordering sump and motor W11087376 to complete the repair. AE Claims department received authorization from WP for sump and motor to be replaced. Before arrival, reach out to customer to request all items be removed from the interior of the dishwasher. No leaks detected. Please add customer to cancellation list. She is available as soon as we can return. AM or PM. Also ordered element W10703867 JIC. ; ordrng 1 W11087376 (Sump and Motor) and 1 W10703867 (Heating element)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Manor, TX 78653

Scott

Job Details: 07/22/2021

Arrived on site for dishwasher leaking . Found unit is not draining . Found pump would just humm. Replaced drain motor . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

We serviced a

GE ICE MACHINE

Model ZDIS150WSSC

Near Georgetown, TX 78628

Lou

Job Details: 07/22/2021

"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the unit turned on and no ice making. Turned the unit off and turned it back on and the valve came on and filled the reservoir. The recirculating pump failed to come on. The reservoir drain pump came on and drained the water and the valve came on and the reservoir filled again. Still no recirculating pump. I removed the cover and found s corrosion on the pump land sensor (photo). I advised the customer that I could replace the pump, but wont know if the unit will actually make ice until I can get the pump replaced. I can hear the condenser fan come on and the compressor is on. I am ordering the recirculating pump, screws and CNOTE-LSO PER CUSTOMER REQUEST/TRAINING and office to schedule return service. Unit left turned off for safety. No water leaks observed during service.; ordrng 1 2313702 (Recirculating pump assembly) and 2 WP3400884 (Screws)s and 1 CNOTE (LSO PER CUSTOMER REQUEST /TRAINING)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Austin, TX 78722

Luis

Job Details: 07/22/2021

"Arrived on site for no ice. Found fill tube frozen,defrosted fill tube,ran icemaker through a cycle icemaker ran through a cycle and filled with water"

We serviced a

GE REFRIGERATOR

Model ZISB48DYB

Near Austin, TX 78737

Robert

Job Details: 07/22/2021

Arrived on job for cooling issue in freezer and refrigerator. Evaporator fan not working no power to fan. Found wire in accessible location in cabinet damaged.

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVQ2

Near Killeen, TX 76542

Job Details: 07/22/2021

"Arrived on site and inspected dishwasher leaking from the left side of the unit. Gained access to the valve and drain hoses and eventually saw the unit leaking from a bowed area on the left side. Opened the door and discovered 2 nails (1-left and 1 right) had been hammered into the unit rather than using the top mounting brackets.

We serviced a

GE REFRIGERATOR

Model HA10TG20SB

Near Wimberley, TX 78676

Jacob

Job Details: 07/22/2021

"Arrive onsite for unit not freezing/cooling. Plugged the unit in it would not turn on. Turned the timer defrost and unit turned on. Defrost timer is not working correctly.