Service History 885

Near Austin, TX 78746
Kevin
Job Details: 02/23/2019
WASHER WHIRLPOOL WFW92HEFC "Arrived on site and found error code F1E1, replaced ACU and washer will now complete a diagnostic cycle. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Steve C.
Job Details: 02/23/2019
OVEN KITCHENAID KODE300ESS04 Arrived on site for the unit is getting too hot for both ovens. Tested for units at 350° for both ovens. Found the actual temperature for both ovens are at 370°. Calibrated the unit -20° on both ovens. Unit works properly and job complete.
Near Leander, TX 78641
James
Job Details: 02/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. Ran diagnostics and found a fault for no heat and motor noted running. Cleared codes and allowed diagnostics to continue. I found no operation from sump. I found all connections good to sump. Installed new sump and tested operation. I found unit now working properly and all water connections dry at time of service. Job complete
Near Austin, TX 78753
Tyler B.
Job Details: 02/23/2019
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site for unit tripping breaker as plugged in, removed all plugs from control and plugged in unit, stated to plug in connectors and breaker popped, found no wire damage, found control to be shorted, replaced control and Testd good,"
Near Liberty Hill, TX 78642
James
Job Details: 02/23/2019
DISHWASHER WHIRLPOOL WDF330PAHB0 Arrived on site and found dispenser door latch has broken. Installed new dispenser. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete
Near Burnet, TX 78611
Cliff
Job Details: 02/23/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to diagnose a dishwasher with a loose handle. Found handle mounting studs turned 90° from proper position. Reset studs to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Steve C.
Job Details: 02/23/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site for the unit has frost buildup in the refrigerator section. Tested the unit and found the unit is not going into defrost due to the thermistor. Will use the ff evap motor On next visit due to the ice build up is solid ice. Advise the customer to turn the unit off the day before scheduling. Will need to schedule the unit with their range. Customer wants last call of the day as well.; ordrng 1 CNOTE (LAST CALL ) and 1 CNOTE (SCHEDULE W/ RANGE )
Near Austin, TX 78717
Jonathan
Job Details: 02/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to install previous diagnosed part. Gained access to rail assembly, removed broken rail and installed new. Added clip and tested opening and closing of freezer door. All tested good, no water leaks present."
Near Austin, TX 78738
Paul
Job Details: 02/23/2019
COOKTOP GE ZGU385LSM2SS Arrived onsite to replace the previous diagnosed parts. I replaced the transformer and tested the unit. As soon as I plugged the unit into power it started sparking from the ignitors. I found the switch harness also defective . I replaced the harness and tested the unit. The unit is working as designed. Call complete.
Near Temple, TX 76501
Al
Job Details: 02/23/2019
RANGE MAYTAG MER6600FZ1 Arrived to install previously ordered part. Removed and replaced the glass door.JOB COMPLETE
Near Austin, TX 78738
Paul
Job Details: 02/23/2019
DRYER MAYTAG MEDB855DC4 Arrived onsite for the dryer that keeps turning off after 2 minutes. Ms stated it kept having PF show up and now it will not turn on at all. I found L1 missing at the wall outlet. I checked the breaker and it was not tripped. I turned it off and back on but still no L1. I advised the customer to call an electrician. Call complete.
Near Austin, TX 78741
Joseph C.
Job Details: 02/23/2019
WASHER AMANA NTW4516FW1 "Arrived on site for “noisy operation” complaint. Inspected unit and found pulley had come loose and ate through belt guard. Water lines had been reversed, but unit is still not receiving cold water. Ordering new inlet valve, selector switch, control and belt guard. Return for repairs on 02/26. No leaks detected, at time of service.; ordrng 1 W10859568 (switch-cyc) and 1 W11210459 (VALVE) and 1 WPW10427633 (pulley shield)"
Near Niederwald, TX 78640
Robert
Job Details: 02/23/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on job for complaints not cooling. After exposing evaporator found completely iced over. Defrosted ice and discovered heater was not plugged in from factory. Reconnected tested operation, all functionality working properly."
Near Spring Branch, TX 78070
Diego G.
Job Details: 02/23/2019
DISHWASHER KITCHENAID KDTE254ESS0 "Arrived on site. Check for Leaking issues. Found leaking coming from actuator on sump and motor. Replaced sump and motor and cycled, all functions tested OK. No leaks present. Job complete"
Near Spring Branch, TX 78070
Diego G.
Job Details: 02/23/2019
DISHWASHER KITCHENAID KDTE254ESS0 "Arrived on site. Check for Leaking issues. Found leaking coming from actuator on sump and motor. Replaced sump and motor and cycled, all functions tested OK. No leaks present. Job complete"
Near Spring Branch, TX 78070
Diego G.
Job Details: 02/23/2019
DISHWASHER KITCHENAID KDTE254ESS0 "Arrived on site. Check for Leaking issues. Found leaking coming from actuator on sump and motor. Replaced sump and motor and cycled, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78750
Lou
Job Details: 02/23/2019
OVEN KITCHENAID KEBI101DBL8 "arrived on site to inspect oven door glass. Upon further inspection, I found the inner door glass broken and the door gasket had a burn hole in it. I removed and replaced the inner door glass and am ordering the door gasket. Also ordering a CNOTE-LSO. Customer requested the office call to schedule return service due to availability. ; ordrng 1 CNOTE (LSO) and 1 W10877014 (gaskt-door)"
Near Austin, TX 78703
Joseph C.
Job Details: 02/23/2019
RANGE KITCHENAID KSDB900ESS1 "Arrived on site for “touch panel not responding at certain points” complaint. Console, that I was sent with, was dented on right end. This prevents end cap from fitting properly. Will neèd to order new one. Return for repairs on 02/28. No leaks detected, at time of service.; ordrng 1 W10913685 (panl-cntrl)"
Near , TX 78640
Robert
Job Details: 02/23/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on job for complaints of taking to long to pre heat. Tested oven temperature, found operation normal."
Near Cedar Park, TX 78613
Lou
Job Details: 02/23/2019
WASHER WHIRLPOOL WTW8900BC0 "arrived on site to insect washer not spinning. I placed the unit in diagnostics with no error codes. When the unit got to the spin test, it shut down and showed error code F51. I drained the remaining water out and manually tested the agitate and spin modes and the unit did neither. I tilted the unit back and found that the rotor/stator bolt was loose and the rotor was not making s good connection with the stator. I tightened the bolt and tested and t(e unit operated as designed. I found that the water flow into the dispensers was low. Tested the valve and found the connection screens blocked with debris. I removed ad replaced the water log valve and tested and the unit operated as designed. I advised the customer of my repairs. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 02/23/2019
MICROWAVE WHIRLPOOL WMH32519FS0 "arrived on site to inspect microwave error code. Upon further inspection, I opened and closed the unit door and the interior light failed to come on, but after a few seconds, it came on. I removed and replaced all three switches and both interlocks and tested the unit and it operated as designed. I advised the customer of my repairs. Job completed."
Near Austin, TX 78703
Joseph C.
Job Details: 02/23/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for “left fresh foods door does not easily close” complaint. Unit was previously misdiagnosed. Found door closers worn and mullion action stiff. Ordering new mullion and door closers for both doors. Will need to lower front feet, to raise front elevation, as well. Return for repairs on 02/28. No leaks detected, at time of service.; ordrng 1 W11177238 (MULLION (GREY)) and 2 WP12028505AP (ref dr closer cam)s"
Near Buchanan Dam, TX 78609
Cliff
Job Details: 02/23/2019
DRYER SAMSUNG DV45H7000EW/A2 Arrived on site to diagnose a dryer that is squealing. Tested unit and found idler pulley gaulded causing noise. Replaced idler pulley and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78717
Jonathan
Job Details: 02/23/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM00 "Arrived on site for water hot dispensing. Performed diagnostics and tested water dispenser. Pulled unit out and water started leaking from line to unit. Found loose connection to refrigerator. Tighten connection, no water leaks present. Tested voltage to valve while activating dispenser and found within range. Traced from valve and to water reservoir. Found reservoir frozen and small leak at filter head. Removed filter head and installed new. Thawed water reservoir and turn temperature up 1. All tested good, no water leaks present."
Near Austin, TX 78757
Tyler B.
Job Details: 02/23/2019
DRYER WHIRLPOOL MEDC555DW2 "Arrived on site for no heat, found 240 at wall, tested unit heated, found outlet loose cause intermediate connected advised outlet needs replaced.
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/23/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site. Check for water issues. Found water valve not shutting all the way allowing water to come into unit. Replaced housing and tested, all functions tested OK. No leaks present. Job"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/23/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site. Check for water issues. Found water valve not shutting all the way allowing water to come into unit. Replaced housing and tested, all functions tested OK. No leaks present. Job"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/23/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site. Check for water issues. Found water valve not shutting all the way allowing water to come into unit. Replaced housing and tested, all functions tested OK. No leaks present. Job"
Near Georgetown, TX 78626
Tyler B.
Job Details: 02/23/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for adapter replaced, removed ice box, replaced adapter kit. An tested good, no water or air leaks on site"
Near Austin, TX 78737
Leonardo
Job Details: 02/23/2019
DISHWASHER WHIRLPOOL KDFE104DSS0 Arrived on site to replace board harness and panel and sump and motor. Replaced sump and motor then harness then installed board. Opened box for panel and found connection for panel was broken. Will order new panel wpw10537336 rescheduled for wednesday. ; ordrng 1 WPW10537336 (PANEL )
Near Cedar Park, TX 78613
Lou
Job Details: 02/23/2019
WASHER WHIRLPOOL MHW5500FW1 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the air trap hose and tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Robert
Job Details: 02/23/2019
REFRIGERATOR KENMORE 106.573607 "Arrived on job for complaints of no ice production. Attempted Bypass on ice maker,did not run. Replaced ice maker ran test all functionality normal. No leaks detected at time of service."
Near Austin, TX 78723
Joseph C.
Job Details: 02/23/2019
WASHER WHIRLPOOL CHW9160GW0 "Arrived on site for “F21 error code” complaint. Inspected unit and found drain pump loaded with grit. Impeller is jammed and pump needs replacing. Removed and replaced drain pump. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78737
Kevin
Job Details: 02/23/2019
MICROWAVE WHIRLPOOL WMH32517AS1 "arrived on site and inspected microwave and found transformer and wiring harness have burnt out, attempting Repair is not recommended, damage is too significant microwave should be replaced for safety. 7724180908"
Near Wimberley, TX 78676
Robert
Job Details: 02/23/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on job for complaints of no ice. E2 error code cant find home position. Replaced icemaker continued to give e2 error code. Will need UI Control board to complete.; ordrng 1 W10894103 (cntrl-elec) and 1 W11294907 (ICEMAKER )
Near Cedar Park, TX 78613
Lou
Job Details: 02/23/2019
DRYER MAYTAG MEDB765FC0 "arrived on site to inspect dryer with no heat. Upon further inspection, I found that the element, cutoffs and fuse were open. Also found a large amount of lint within the filter and inside the cabinet. I removed and replaced the element, fuse and cutoffs and tested. Unit operated as designed. I cleaned the lint from the unit as well and advised the customer to empty the lint filter after every load. Job completed."
Near Jarrell, TX 76537
Thomas L.
Job Details: 02/23/2019
REFRIGERATOR KITCHENAID KSRA25FKSS00 Arrived on site for unit getting too cold. When I arrived the unit was unplugged. The customer is using the garage fridge as this one in the kitchen is not working properly. I plugged the unit back in and all functions started up correctly. The refrigerator section thermister ohmed out properly for a warm unit. I really can’t tell anything at this time. The customer feels it is possible they had blocked the air vents but he is not sure. All water connections are dry this time. If problem persists customer will give us a call.
Near Pflugerville, TX 78660
Steve C.
Job Details: 02/23/2019
MICROWAVE AMANA AMV2307PFS2 Arrived on site for the unit door is not closing and will turn off when pressing start. Tested the unit and found the unit is working properly. Advise the customer not to close the door from the right bottom section of the door due to the doorlatch not closing properly. Unit heat and works properly.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/23/2019
WASHER WHIRLPOOL WFW95HEDC0 "Arrived on site. Check for latch and water level issues. Found error code for bad latch and error for bad water level sensor. Replaced water level sensor and latch assembly and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/23/2019
WASHER WHIRLPOOL WFW95HEDC0 "Arrived on site. Check for latch and water level issues. Found error code for bad latch and error for bad water level sensor. Replaced water level sensor and latch assembly and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/23/2019
WASHER WHIRLPOOL WFW95HEDC0 "Arrived on site. Check for latch and water level issues. Found error code for bad latch and error for bad water level sensor. Replaced water level sensor and latch assembly and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78732
Luis
Job Details: 02/23/2019
REFRIGERATOR ELECTROLUX E32AR85PQSC "Arrived on site for freezing in fresh food. Removed evaporator cover found prev. company cut into harness,good frost pattern on evaporator fan is running good. Diagnosed unit will need main control,sensor and harness. Harness is insulated into cabinet; ordrng 1 297110400 (THERMISTOR) and 1 297326501 (CONTROL)"
Near Marble Falls, TX 78654
Cliff
Job Details: 02/23/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site to replace door for refrigerator. Replaced door in town when hole plugs were installed one broke. Plug will need to be ordered to complete repairs. Return date is set for 2/27/19.; ordrng 1 WP12246610 (plug-hndle)
Near Meadowlakes, TX 78654
Cliff
Job Details: 02/23/2019
DRYER WHIRLPOOL WED8500DC1 Arrived on site to diagnose a dryer that is throwing airflow error codes. Tested unit and found there Mr. has come on mounted from duct assembly. Remounted thermistor and tested unit. Found all is functioning properly at this time.
Near Manor, TX 78653
Steve C.
Job Details: 02/23/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for the unit is leaking water. Found the water leak is coming from the drain pump. Found the drain pump is not attaching to the sump and motor properly. Replaced the sump and motor and drain pump. Tested the unit and unit is working properly. All water connections were dry at the time of service.
Near Manor, TX 78653
Steve C.
Job Details: 02/23/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site for the unit left rear corner will not go level. Tested the unit and found the compressor support tray is bent on the left side. Unit will need a new compressor support tray and will use the rollers and rivets on the next visit. Will need two hours to complete the repair and a second man due to the unit must be laid down. No water connections to the units. Office will need to contact the customer and reschedule.; ordrng 1 CNOTE (2MAN) and 1 CNOTE (2 HRS)
Near Georgetown, TX 78628
Lou
Job Details: 02/23/2019
DISHWASHER KITCHENAID KDTM354DSS4 "arrived on site to inspect dishwasher leaking. I found that the sump/motor assembly was not seated correctly and the clips weren’t secured causing water to rush out of the unit upon starting it. When I pulled the sump/motor assembly, I found that the someone had removed one of the clips and replaced it with a dryer cord clamp. I replaced the sump/motor assembly and after adjusting the installation, I tested the unit and it operated as designed, with no water leaks observed. Job completed."
Near Austin, TX 78704
Leonardo
Job Details: 02/23/2019
DISHWASHER JENN-AIR JDB9000CWS3 Arrived on site to test unit for front panel damaged. Found damaged on left side of panel. Replaced panel. Checked panel and found no damaged on new panel job complete
Near Lakeway, TX 78734
Paul
Job Details: 02/23/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived onsite to replace the previous diagnosed parts. I replaced the right side upper rack adjuster. The door closes properly now. Call complete.
Near Burnet, TX 78611
Cliff
Job Details: 02/23/2019
ICE MACHINE JENN-AIR JIM158XYRS2 Arrived on site to diagnose an ice machine that is not producing ice. Tested unit and found circulation pump failed due to calcium buildup in waterfall assembly causing back pressure and pump. Replaced pump today but waterfall tube will need to be replaced to complete repairs. Return date is set for 3/1/19 per homeowners request.; ordrng 1 W10863947 (tube)
Near Kyle, TX 78640
Robert
Job Details: 02/23/2019
DISHWASHER WHIRLPOOL WDT970SAHZ "Arrived on job for complaints of dispenser not working. Found the dispenser door not opening correctly. Replaced dispenser,tested operation. All operation functioning properly"
Near Austin, TX 78757
Luis
Job Details: 02/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for damaged doors found dents on freezer and fresh food door. Removed both doors installed new doors and nameplate. House is new left protective film on doors checked door seals good
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/23/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site. Check for no ice issues. Found fill tube frozen over due to water valve seeping water slowly into icemaker. Replaced water valve in cycles, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/23/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site. Check for no ice issues. Found fill tube frozen over due to water valve seeping water slowly into icemaker. Replaced water valve in cycles, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/23/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site. Check for no ice issues. Found fill tube frozen over due to water valve seeping water slowly into icemaker. Replaced water valve in cycles, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/23/2019
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site. Replaced lid lock assembly and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/23/2019
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site. Replaced lid lock assembly and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/23/2019
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site. Replaced lid lock assembly and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Burnet, TX 78611
Cliff
Job Details: 02/23/2019
REFRIGERATOR FRIGIDAIRE LFTR2032TF Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found evaporator fan motor and freezer not running. Fan motor will need to be replaced to complete repairs. Return date set for 3/1/19 per homeowners request and with a PM request.; ordrng 1 242077702 (motor)
Near Georgetown, TX 78626
Thomas L.
Job Details: 02/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for no call condition. Removed every placed defective suction line valve/tubing. Evacuated system. Recharge system. All operations started normal. Customer will need to allow ample time to reach proper operating temperatures. All water connections are dry.
Near Cedar Park, TX 78613
Lou
Job Details: 02/23/2019
MICROWAVE JENN-AIR JMV8208WP1 arrived on site to install previously diagnosed and ordered part. Installed the upper grille and tested and the unit operated as designed. Job completed.
Near Round Rock, TX 78665
Chase
Job Details: 02/23/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 WDF330PAHB2 Arrived on site. Checked dishwasher for not powering on. Inspected junction box and found neutral wire backed out of wire nut. Trimmed back wires and secured wire nut. Ran dishwasher through test cycle and all functions check good. No water leaks present at time of service. Job complete.
Near Cedar Park, TX 78613
Jonathan
Job Details: 02/23/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ "Arrived on site for refrigerator making high pitch sound when dispensing ice. Tested ice dispenser and customer was complaining of a high pitch sound. Tested voltage to motor and found within range. Removed motor and installed new. Operation tested normal. All else tested good, no water leaks present"
Near , TX 78660
Steve C.
Job Details: 02/23/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to replace the control board and the TOD due to the unit not working. Replace both parts and tested the unit. Unit works properly and job complete.
Near Del Valle, TX 78617
Joseph C.
Job Details: 02/23/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “noisy operation” complaint. Inspected unit and found oil leaking from gearcase. Oil damaged cam and actuator. Washplate broken. Will need washplate before continuing with repairs. Rear suspensions are worn out, as well. Will need to remove and replace gearcase, suspensions, and washplate. Actuator and cam have been replaced, already. Return for repairs on 02/26.; ordrng 1 W10752283 (washplate)"
Near Austin, TX 78703
Luis
Job Details: 02/23/2019
WINE COOLER KITCHENAID KUWS24RSBS24 "Arrived on site for no cool. Lights on fan and compressor not running,advanced timer unit powered on,diagnosed timer not exiting after defrost failed timer. Installed new defrost timer powered unit on compressor and fans running unit working as designed.
Near Austin, TX 78746
Kevin
Job Details: 02/23/2019
DRYER MAYTAG MUE2000AYW "Arrived on site and found previous diagnosis of filtering was incorrect after disassembling dryer found noise was coming from lowest support wheel. Replaced support wheel and dryer is now quiet. No lift found at time of service, job complete."
Near Austin, TX 78730
Paul
Job Details: 02/23/2019
OVEN JENN-AIR JJW2830WP2 Arrived onsite for the oven getting an F8E0 error code. I checked stored codes and the unit had the F8E0 error stored twice. I cleared the codes and I tested the fans and both fans are working as designed. I explained to mr what this code can do if it is stored in the oven and not erased from the controls memory. I tested both ovens at 350 degrees and both reached the set point and are working as designed. Call complete.
Near Cedar Park, TX 78613
Jonathan
Job Details: 02/23/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher getting error code F2-E2. Performed diagnostics mode and found control not sending voltage out. Removed failed control and installed new. Tested unit and found UI not responding and when door is closed it will go in drain mode. Found failed UI. Schedule return for Tuesday the 26th. Customer requested AM for return. ; ordrng 1 W11116422 (PANEL/UI)
Near , TX 78633
Jonathan
Job Details: 02/23/2019
VENTHOOD WHIRLPOOL KXW9736YSS0 "Arrived on site to install previous diagnosed parts. Gained access to switches and confirmed wiring and found missed wired switches. Corrected wire and installed new motor. Found unit operating on speed 1 and 2 but would not go to 3rd speed. Spoke with service manager, will contact builder. Not able to gain access to junction box, due to the way unit is installed. ; ordrng 1 SEECHASE (SEE CHASE)"
Near Belton, TX 76513
Arthur B.
Job Details: 02/21/2019
REFRIGERATOR FRIGIDAIRE FGSS2635TF1 "Arrived onsite to install new auger motor,drive shaft and Rh rail to SxS refrigerator from prior tech’s diagnosis. Removed all faulty parts and installed new replacements. Reassembled and tested. Ice now dispenses as intended. Drawer now sits as intended. No other issues found. All water connections were dry at time of service"
Near Austin, TX 78748
Kevin
Job Details: 02/21/2019
MICROWAVE WHIRLPOOL WMH31017FS "Arrived on site, apartment complex canceled call, no services were performed, job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/21/2019
WASHER WHIRLPOOL MVWC565FW1 "Arrived on site . Check for no operation issues. Found 120 V going to main control but nothing kicking on. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/21/2019
WASHER WHIRLPOOL MVWC565FW1 "Arrived on site . Check for no operation issues. Found 120 V going to main control but nothing kicking on. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/21/2019
WASHER WHIRLPOOL MVWC565FW1 "Arrived on site . Check for no operation issues. Found 120 V going to main control but nothing kicking on. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Temple, TX 76504
Al
Job Details: 02/21/2019
DRYER AMANA NED4655EW1 "Arrived to inspect unit not drying. Removed and replaced the fuse, cutoff and timer. Reassembled the unit and the unit tested as designed"
Near Austin, TX 78726
Lou
Job Details: 02/21/2019
WASHER WHIRLPOOL WTW5000DW1 "arrived on site to inspect washer not dispensing water into the tub. Placed the unit in diagnostics and it showed error code F8E1-Low Fill/No Fill. Cleared the code and continued with testing. Unit operated as designed, but the cold water flow was very low. Turned the water off and inspected the valves and found a large amount of debris in the screens. I advised the customer of my findings and removed and replaced the valve and retested. The unit operated as designed. No water leaks observed during service, job completed. Customer does not have an email to send receipt to."
Near Austin, TX 78759
Paul
Job Details: 02/21/2019
COOKTOP WHIRLPOOL RCS3014RS04 Arrived onsite for the cooktop that will not heat or turn on. I found the circuit breaker turned off in the outside breaker panel. I explained to ms that the AT&T cable box open also. I turned the breaker on and tested the unit. Ms stated the RR element hadn’t been working. I found the element to connected in the block correctly and corrected it. The cooktop is working as designed.Call complete.
Near Austin, TX 78759
Paul
Job Details: 02/21/2019
WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer not advancing past the wash cycle. I found the tub full of water and the unit unplugged from the wall. I plugged the unit in and powered it up. The unit was in wash. I cancelled the cycle and the unit drained properly. I checked stored error codes and found none. I ran the auto diagnostics cycle and the unit completed the cycle and worked as designed. I ran the cycle a 2nd time and it worked again as designed. I went over detergent use and amounts with ms. There were no water leaks present at the time of service. Call complete. Use Authorization # MIZRG00EPL1.
Near Austin, TX 78733
Kevin
Job Details: 02/21/2019
DISHWASHER KITCHENAID KUDS30FXSS3 "Arrived on site and replaced pump and motor and now dishwasher is operating properly, collected total for parts, no water leaks from connections at time of service, job complete"
Near Manor, TX 78653
Wesley
Job Details: 02/21/2019
WASHER MAYTAG MVWX655DW1 Arrived onnsite and found jammed drain. Removed and replaced drain pump. All ch is good. Unit is operating leak free.
Near Buda, TX 78610
Robert
Job Details: 02/21/2019
DRYER AMANA NED4655EW1 Arrived on job for complaints of no heat. Found the thermal cut off open. Replaced thermostat and test. Heat and air flow good.
Near Pflugerville, TX 78660
Wesley
Job Details: 02/21/2019
DISHWASHER KITCHENAID KDFE104DBL0 Arrived on site and found glass in pump and motor. Removed with pliers. Unit is now operating smoothly. All checks good. Advised customer on use and care. Advised on glass.
Near Austin, TX 78748
Brandon
Job Details: 02/21/2019
WASHER MAYTAG MVWB755DW0 "Arrived on site for customer control f error code, and unit not working. Found lid lock error code, I entered diagnostic mode and cleared error codes and ran calibration, tested lid lock several times, unit passed all tests at time of service."
Near Kyle, TX 78640
Robert
Job Details: 02/21/2019
DISHWASHER WHIRLPOOL KDPE234GPS0 Arrived on job for complaints of not washing. Found motor not running. Replaced sump and motor. Test operation. No leaks detected.
Near The Hills, TX 78738
Brandon
Job Details: 02/21/2019
WASHER GE WPGT9150HWW "Arrived on site for customer complaint of unit leaking into tub when not in use, found faulty water valve, I replaced valve unit tested good."
Near Burnet, TX 78611
Thomas L.
Job Details: 02/21/2019
WASHER MAYTAG PAVT244AWW "Replaced failed motor, pump, and Belt. All operations are now normal. All water connections are dry."
Near Austin, TX 78748
Brandon
Job Details: 02/21/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for customer complaint of unit not powering on, found faulty control board. I replaced control, unit tested good."
Near Austin, TX 78731
Cliff
Job Details: 02/21/2019
MICROWAVE KITCHENAID KOCE500ESS05 arrived on site to diagnose a microwave that is canceling re-heat cycle when on auto sensing and the door is opened. Contacted tech line and spoke with Mike he advised the computer is coded that way and there are no repairs needed at this time. Homeowner to contact customer service for this issue if problematic.Sr#7724218145
Near San Marcos, TX 78666
Robert
Job Details: 02/21/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Arrived on job for complaints of no lights. Found module for freezer light open. Replaced module and operation now normal.
Near Austin, TX 78748
Luis
Job Details: 02/21/2019
REFRIGERATOR IKEA ISC23CDEXB00 Arrived on site for freezing in fresh food. Removed diffuser found diffuser door not sealing causing air to enter when diffuser door is closed. Removed faulty diffuser installed new diffuser powered unit on tested diffuser unit working as designed.
Near Austin, TX 78730
Cliff
Job Details: 02/21/2019
DRYER WHIRLPOOL WED7500GW0 Arrived on site to replace motor for dryer. His blower wheel was locked onto motor shaft I had to break blower wheel off to replace motor. Replaced blower wheel as well and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78745
Leonardo
Job Details: 02/21/2019
DISHWASHER IKEA IUD8555DX0 Arrived on site to replace sump and motor. Replaced motor test unit and no water going in to u it. Replaced valve test unit and unit getting water and washing no leaks present at this time. Job complete.
Near , TX 78669
Leonardo
Job Details: 02/21/2019
DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site to test unit for door not closing. Test unit and found door had come of the hinge on the right side. Secured hinge test unit and unit test good job complete. Also saw the trim on left side holding the screw for the unit was moving when opening and closing g door. Showed customer because the trim could break from opening and closing the door job complete
Near Georgetown, TX 78628
Steve C.
Job Details: 02/21/2019
WASHER WHIRLPOOL WTW6600SW2 Arrived on site to replace the control and suspension rods due to f1 error and weak suspension. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 02/21/2019
WASHER WHIRLPOOL MVWX655DW0 Arrived on site for unit not agitating properly. Tested unit and found that the unit has a failed gearbox. I also found that the lid lock was not working properly. It would just sit and flash and not unlock. The customer does not wish to proceed any further with the expenses of the repairs. He would also like to know if he could be reimbursed for his impeller.
Near Temple, TX 76502
Arthur B.
Job Details: 02/21/2019
WASHER MAYTAG MVWB835DW0 Arrived onsite for customer complaint of fabric softener portion of dispenser leaks out. Found softener portion of drawer broke causing softener to leak out. Ordering new drawer. R/S for Friday 2/22. All water connections were dry at time of service.; ordrng 1 W10919352 (drawer)
Near Canyon Lake, TX 78133
Diego G.
Job Details: 02/21/2019
VENTHOOD FRIGIDAIRE FHWC3055LSA Arrived on site. Checked for noise issues. Found blower vibrating too much. Will need blower assy to repair unit. Rescheduled for 2/25/19; ordrng 1 5304482255 (blower assembly)
Near Canyon Lake, TX 78133
Diego G.
Job Details: 02/21/2019
VENTHOOD FRIGIDAIRE FHWC3055LSA Arrived on site. Checked for noise issues. Found blower vibrating too much. Will need blower assy to repair unit. Rescheduled for 2/25/19; ordrng 1 5304482255 (blower assembly)
Near Canyon Lake, TX 78133
Diego G.
Job Details: 02/21/2019
VENTHOOD FRIGIDAIRE FHWC3055LSA Arrived on site. Checked for noise issues. Found blower vibrating too much. Will need blower assy to repair unit. Rescheduled for 2/25/19; ordrng 1 5304482255 (blower assembly)