Near Leander, TX 78641
Lou
Job Details: 12/07/2018
WASHER WHIRLPOOL WTW4816FW2 "arrived on site to inspect washer drum dropping. Upon further inspection, I opened the lid to inspect the drum and found it sitting normal. I placed the unit in diagnostics and tested with no error codes in the beginning. The unit operated and designed. I questioned the customer as to what their complaint was and they advised that the unit was making a loud squeaking noise and was intermittent and the tub dropped down during a wash. I placed the unit in manual test mode and tested the high speed spin and could not duplicate the noise. I placed it in high agitate and again got nothing. I tilted the unit back to inspect the motor and found the motor bolt was loose. While tightening the bolt, I found water leaking from the drain hose. I found that the drain hose at the back of the unit had come loose and was leaking water. I reattached the hose and adjusted the clamp ad it was secured. I tested the unit one more time and it operated as designed and there were
Near San Marcos, TX 78666
Leonardo
Job Details: 12/07/2018
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for cavity being damaged. Test unit and found some foil paper stuck to bottom of cavity. Took pictures called techline and advised techline they did a self cleaning mode and unit cracked. Tech support said it was a cosmetic issue not covered under warranty. File#7723625145
Near Paleface Ranch, TX 78669
Cliff
Job Details: 12/07/2018
DISHWASHER KITCHENAID KDTE104ESS4 Arrived on site to diagnose a dishwasher that will not start. Tested unit and found all parts and components running except pump and motor. Checked power to pump and motor and found even when not running unit is receiving voltage and has all the voltage spike win control tries to activate it. This indicates bad triac on control board which is damaged pump. Both parts will need to be replaced to complete repairs. Also noted left side door spring rubbing on drain line and drain line needs to be rerouted. Return date set for 12/12/18.; ordrng 1 W11084331 (cntrl-elec)
Near New Braunfels, TX 78130
Leonardo
Job Details: 12/07/2018
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to test unit for no display. Turned breaker off for 3 minutes then turned breaker back on and unit working as designed job complete
Near Kyle, TX 78640
Kevin
Job Details: 12/07/2018
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site and replaced dishwasher front panel, dishwasher is now correct. No water leaks from connections at time of service. New homeowner has closed on the house and their contact information is now 512-507-1806 Susie leggett"
Near Austin, TX 78759
Paul
Job Details: 12/07/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite for the dishwasher for detergent remaining in the dispenser at the end of a cycle. Mr stated the detergent is in the tub. I checked stored error codes and had an F4E3 & F7E1. I found the pump not running in the diagnostics cycle. I found 0 volts to the pump when under a load from the control. Need to replace the control and possibly the pump. Ordering C-NOTES & W11305297 CNTRL-ELEC. Marking the prescreened pump and motor as UORV. ; ordrng 1 CONTEST (PSP ITEM & NO STOCK SHOWING. OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT.) and 1 W11305297 (CNTRL-ELEC)
Near San Marcos, TX 78666
Kevin
Job Details: 12/07/2018
REFRIGERATOR MAYTAG MSD2651KGB "Arrived on site and found ice dispenser motor has failed, after replacing motor dispenser will not work properly. Freezer door is currently shutting properly could not duplicate customers experience. There may have been a shelf out of alignment or a food item creating pressure on it. No water leaks from connections at time of service."
Near San Marcos, TX 78666
Kevin
Job Details: 12/07/2018
DRYER WHIRLPOOL WED75HEFW0 "Arrived on site and found dryer is rattling during operation. Added sound pad under motor mount, in between fan blade shroud and cabinet bottom, and around exhaust vent hose where it exits bulkhead. Noise has stopped and took video of before and after and sent to DW. No lint in cabinet at time of service, job complete."
Near San Marcos, TX 78666
Kevin
Job Details: 12/07/2018
DRYER WHIRLPOOL MEDC215EW1 "Arrived on site and found cut off has failed, after replacing all function has returned to dryer. Recommended to customer that vent to exterior be clean before dryer is used again. No lint found in cabinet at time of service"
Near San Marcos, TX 78666
Kevin
Job Details: 12/07/2018
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and found Connector to heating element is loose and after correcting dryer temperature ranges from 160° to 270° airflow is good Spoke with tech line and top of the dryer getting warm during operation is normal, 7723628001"
Near Killeen, TX 76542
Al
Job Details: 12/07/2018
DISHWASHER WHIRLPOOL GU1200XTLB1 Arrived to inspect the dishwasher not completing a cycle and cutting off after 3-4 minutes. I confirmed the complaint and and attempted to drain the standing water. I noticed the cancel button wouldn’t drain the unit. I checked the filter and noticed debris inside. I also disconnected the drain hose at the garbage disposal and drained the unit. I got more debris from the connections. I reassembled and tested the unit and it tested as designed. No water leaks observed at the time of service.No parts usedJOB COMPLETE
Near Killeen, TX 76542
Al
Job Details: 12/07/2018
WASHER WHIRLPOOL ETW4400WQ0 "Arrived to install previously ordered water inlet valve. I removed and replaced the valve, tested the unit and unit tested as designed. JOB COMPLETE"
Near Killeen, TX 76542
Al
Job Details: 12/07/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Arrived to inspect freezing food in refrigerator. Confirmed the complaint and removed and replaced the diffuser. Unit now performs as designed. All water lines were dry at the time of service. JOB COMPLETE
Near Lakeway, TX 78738
Luis
Job Details: 12/07/2018
REFRIGERATOR WHIRLPOOL ED5HHGXTQ00 "Arrived on site for faulty compressor, found hard start connected to compressor. Prev. Company cut off harness to start device,due to harness being removed unable to connect starter to power after compressor is replaced. Will need to order harness. Email customer she is havin tissues with her phone. ; ordrng 1 NEEDAUTHO and 1 2311733 (HARNESS), states that autho needed"
Near Seguin, TX 78155
Robert
Job Details: 12/07/2018
RANGE MAYTAG MER6600FZ1 Arrived on job for complaints of no power. Found loose connection at terminal block. Corrected wire error and test.
Near Kingsbury, TX 78638
Robert
Job Details: 12/07/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived on job for complaints of no ice. Found freezer evaporator frost. Remove ice and replace evap fan kit.
Near Seguin, TX 78155
Robert
Job Details: 12/07/2018
WASHER MAYTAG MVWC416FW0 Arrived on job for complaints of not locking lid. Ran diagnostics and lid lock normal and no codes. Ran calibration and test load all working properly. No leaks detected
Near Lorena, TX 76655
Arthur B.
Job Details: 12/07/2018
WASHER WHIRLPOOL WTW4950HW1 Arrived onsite for customer complaint of top load washer lid latch broken and won’t start. Confirmed issue. Removed and replaced lid latch assembly and reassembled. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
Lou
Job Details: 12/07/2018
WASHER WHIRLPOOL WTW4800XQ2 "arrived on site to inspect washer not operating. Upon further inspection, I found the unit full of clothing and the lid lock light flashing. The clothing was removed and I placed the unit in diagnostics and tested with error codes F8E1. I cleared the code and continued with testing. At the end of testing, there were no error codes; however, there was still water in the bottom of the tub but the drain pump engaged. I placed the unit in manual test mode and turned the drain pump on and it slowly drained the water. Once the water was drained, I tilted the unit back and removed the drain pump to inspect it. I found that a sock and bra wire were stuck in the drain hole and causing the drain pump to pump the water out slowly. I removed the blockage and reinstalled the drain pump and tested the unit and when the unit was supposed to agitate, the unit shut down. I removed the control panel to expose the control ad using my multimeter, I tested the J16 connection at
Near Lorena, TX 76655
Arthur B.
Job Details: 12/07/2018
WASHER WHIRLPOOL WTW8500DC2 "Arrived onsite for customer complaint of top,load washer not filling. Ran diagnostics and found error code F8E1 (Long Fill). Tested valve manually and found cold water valve will not open to allow water to enter. Found water valve assembly faulty. Removed and replaced valve assembly. Reassembled and ran test 052. Unit completed successfully. Both hot and cold water valves open and close as intended. No other issues found. All water connections were dry at time of service."
Near San Marcos, TX 78666
Leonardo
Job Details: 12/07/2018
RANGE KITCHENAID KSEB900ESS2 Arrived on site to test unit for lower drawer oven not working. Customer said when they tie d it on there was a big flash and pop and breaker tripped. Test unit and found grounded wire to therma fuse. Replaced wire test unit and lower oven turning on but not turning back off. Replaced board test unit and unit turning on and off. Also found damaged rails for bottom drawer. Ordering right slide W11123024 and left slide W11131365. Rescheduled for Tuesday 12/18 per customers request will need 2 hours to complete job ; ordrng 1 2HOURSNEEDED (2 HOURS NEEDED ) and 1 W11123024 (SLIDE RIGHT ) and 1 W11131365 (SLIDE LEFT )
Near Killeen, TX 76543
Arthur B.
Job Details: 12/07/2018
WASHER WHIRLPOOL WFW9500TC01 Arrived onsite. Customer had note on door that services no longer needed.
Near Manor, TX 78653
Joseph C.
Job Details: 12/07/2018
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site for “no ice production” complaint. Per my previous diagnosis, removed and replaced adapter and control. Checked harvest and fill. Unit is performing as designed. No leaks detected, at time of service."
Near Killeen, TX 76549
Al
Job Details: 12/07/2018
REFRIGERATOR AMANA ASD2620HRW "Arrived to inspect unit not cooling. Verified the complaint and checked the temperature of the refrigerator and freezer, both were warmer then room temperature. I checked the start device and compressor. Unit will need a sealed system. Ordered WPW10143759 dye drier, W10160407 compressor kit, TJ90SF8404 access valve. CNOTE FOR AUTHORIZATION AND CNOTE FOR SS TECH.Office to contact customer to schedule.NEEDS MORE WORK.; ordrng 1 CNOTE (NEEDS AUTHORIZATION ) and 1 CNOTE (SS TECH) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10160407 (COMPRESSOR KIT) and 1 WPW10143759 (DYE DRYER)"
Near Manor, TX 78653
Joseph C.
Job Details: 12/07/2018
WASHER MAYTAG MVWB765FC2 "Arrived on site for “basket turns, but will not wash” complaint. Inspected unit and found basket will turn, but will not agitate. Control burned out solenoid on inlet valve. Removed and replaced control and inlet valve. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Bastrop, TX 78602
Joseph C.
Job Details: 12/07/2018
WASHER MAYTAG MVWB835DW4 "Arrived on site for “making noises and generating error codes” complaint. Per my previous diagnosis, removed and replaced control and console. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78681
Jerry C.
Job Details: 12/07/2018
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 WSF26C2EXY02 Arrived to instal parts. I removed the faulty door closer assembly and installed the replacement. I tested the door and it opened and closed as designed. No leaks observed during service.
Near San Marcos, TX 78666
Kevin
Job Details: 12/07/2018
DISHWASHER KITCHENAID KUDS01IJWH0 "Arrived on site and found wash motor is not running, washer will fill with water washer motor wheel hub but is not spraying water and is hot to the touch. Will bring drain pump if needed. No water leaks from connections at time of service. ordrng 1 W10782773 (pump&motor) and 1 WP661658 (pump-drain)"
Near Killeen, TX 76542
Arthur B.
Job Details: 12/07/2018
RANGE WHIRLPOOL WFC150M0EB1 "Arrived onsite for customer complaint of inner oven glass shattered when in use. Confirmed issue. Removed,cleaned all shattered glass and installed new replacement. Reassembled. No other issues found."
Near Georgetown, TX 78628
Jonathan
Job Details: 12/07/2018
WASHER WHIRLPOOL LSQ9110PW4 "Arrived on site for washer not spinning as it use to. Customer stated that dryer has long run times because of washer not spinning all the water out. Removed cabinet and jumped lid switch and ran through fill, agitation , spin and drain cycle. Inspected gear case and coupler. Cleaned tub ring and assembled unit. Tested spin. Spoke with customer on having dryer vent cleaned. All tested good, no water leaks present."
Near Kyle, TX 78640
Kevin
Job Details: 12/07/2018
WASHER WHIRLPOOL WTW8900BC0 "Arrived on site and attempted to disassembled washer to replace tub, basket will not separate from tub it is seized. Entire center assembly will need to be rebuilt in order to correct washer. Stator plates, shield, cover, heater, basket, hub, washplate Will be needed to complete repair. Will also need two technicians and two hours; ordrng 1 W10549509 (basket) and 1 W10820039 (hub) and 2 WP8557836 (plate)s and 1 WPW10137698 (shield) and 1 WPW10222008 (filter) and 1 WPW10297450 (cover) and 1 WPW10325894 (heater) and 1 WPW10380698 (washplate)"
Near Georgetown, TX 78633
Jonathan
Job Details: 12/07/2018
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for microwave light not working. Performed diagnostics and tested light. Found no response. Gained access to light to test voltage and found bad connection to socket. Adjusted connection to socket and tested. All tested good.
Near New Braunfels, TX 78130
Leonardo
Job Details: 12/07/2018
OVEN WHIRLPOOL WOS51EC7AS01 Arrived on site to test unit not getting to temp. Test unit at 350 and average temp at 363. Turned unit up to 400 and average temp at 413 unit getting to temp could not duplicate problem at this time unit working as designed.
Near Georgetown, TX 78633
Chase
Job Details: 12/07/2018
WASHER WHIRLPOOL WTW5500XW2 WTW5500XW2 Arrived on site. Replaced noisy and leaking hot water valve. Refit the supply hose and tested thoroughly through manual diagnostics. Fill volume sound is normal after pair and no leaks were seen from hot water valve or anywhere else on washing machine. Job complete collected for valve
Near New Braunfels, TX 78130
Leonardo
Job Details: 12/07/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for no power. Test unit and found outlet getting 120v. Checked wires at junction and found burned out black wire with wire nut. Replaced wire nut test unit and unit test good no leaks present at this time unit working correctly.
Near Austin, TX 78759
Paul
Job Details: 12/07/2018
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onsite for the refrigerator with the icemaker not operating. Ms stated the bail arm had come out of the head and she thought the arm was broken. I explained that it wasn’t broken and put the arm back in the head. I flipped it down to turn the unit on and held the door switch. The unit immediately went into a harvest and worked as designed.
Near Killeen, TX 76549
Arthur B.
Job Details: 12/07/2018
OVEN MAYTAG MER6755AAS "Arrived onsite to install new upper bake element and racks to range from prior visit’s diagnosis. Removed and replaced upper bake elements. Reassembled and tested. Upon tested, found upper element still won’t come on. Found relay in control board with not cycle. Ordering overlay and control board. AHS must approve parts before we can return. OF to R/S.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W10769079 (cntrl-elec ) and 1 WP74009994 (overlay- h)"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 12/07/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite for customer complaint of top,load washer not spinning. Ran diagnostics and found error F7E1 (Basket Speed Fault), F7E5 (Shifter Fault). Attempted to calibrate unit and found just washplate would spin. Found actuator faulty; ordrng 1 W10913953 (actuator)"
Near Round Rock, TX 78665
Jonathan
Job Details: 12/07/2018
MICROWAVE WHIRLPOOL GT4175SPF-2 "Arrived on site for microwave not heating and making abnormal noise. Inspected unit and found metal exposed (see SD-QuickPic). Tested unit and checked amp draw. Found failed high side. Will need to replace magnetron, capacitor, diode and will need to cover metal with microwave touch up paint. Office to schedule appointment when ETA is available, will need to get authorization to complete repair. ; ordrng 1 261869 (paint/ OFF WHITE) and 1 SEENOTE (NEEDS AUTH AND SCH RETURN )"
Near Round Rock, TX 78665
Jonathan
Job Details: 12/07/2018
DRYER ADMIRAL AED4475TQ1 "Arrived on site to install previous diagnosed part. Gained access to timer, removed failed timer and installed new. Connected dryer vent and performed temperature test, found correct cycling temperatures. All tested good. Spoke with customer on air flow. Paid in full on 1st trip out. Informed customer on refund."
Near Georgetown, TX 78633
Jonathan
Job Details: 12/07/2018
DRYER WHIRLPOOL WED75HEFW0 Arrived on site to install previous diagnosed parts. Disassembled unit and found drum felt partially attached to drum. Added high temperature glue to felt. Removed failed motor and blower wheel and installed new. Added sound pads and installed repair kit. Assembled unit and found space between drum and guide bearings. Inspected unit and found large dent on left hand side (see SD-QuickPic) Will need to replace panel. Schedule return for Thursday the 13th. Customer requested PM for return. ; ordrng 1 SEENOTE (REQ PM ) and 1 WPW10468495 (SIDE PANEL)
Near Kyle, TX 78640
Kevin
Job Details: 12/07/2018
RANGE WHIRLPOOL WFG525S0HB0 Arrived on site and found handle and trim are scratched damaged loose. Will need to replace both in order to correct door. Took pictures; ordrng 1 W11039068 (HANDLE) and 1 WPW10310922 (trim-vent)
Near Austin, TX 78758
Paul
Job Details: 12/06/2018
DRYER AMANA NED4655EW1 Arrived onsite for the dryer that is heating but not tumbling. I found the belt broken. I installed a dryer repair kit. I tested the dry and it is working as designed. Call complete.
Near Round Rock, TX 78665
Tyler B.
Job Details: 12/06/2018
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site for replacement of control and socket. R&R control and socket and tests good
Near Austin, TX 78758
Paul
Job Details: 12/06/2018
MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived onsite for the microwave making a noise when the fan is on. I found an oak leaf stuck in the blower wheel of the cooling fan. I removed the leaf and tested the unit. The unit is working as designed. I charged the customer MW290 LABOR $149.99 + tax. Call complete.
Near Austin, TX 78751
Paul
Job Details: 12/06/2018
RANGE JENN-AIR JGRP430WP02 Arrived onsite for the range with rust. I found some surface rust in spots on the door and kick panel. I removed the spots using Affresh Stainless Steel Brightener & PB Blaster. I polished the range with ZEP SS polish. I advised the customer to use ZEP SS Polish from now on to prevent this from reoccurring. Call complete.
Near Austin, TX 78751
Paul
Job Details: 12/06/2018
RANGE KITCHENAID KSDG950ESS1 Arrived onsite for the range that shuts down when using the oven. After talking with mr I found out the cooktop doesn’t work either when the control panel goes dead. I explained to mr that if neither one are working there is an electrical problem with L1. Because of the install I told mr I would call techline to confirm my diagnosis. I spoke with Ed at techline file# 7723606720. Ed agreed with my diagnosis. The circuit breaker was at 62 degrees when I arrived and when I left with the range running it had climbed to 76 degrees and we could smell an electrical burning smell coming from the breaker. Advised mr to call an electrician. Call complete.
Near Round Rock, TX 78665
Tyler B.
Job Details: 12/06/2018
MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site for door error. R&R control and door switch and interlocks and tests good,"
Near Hutto, TX 78634
Tyler B.
Job Details: 12/06/2018
REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived on site for damaged door and filter head replacement. R&R door and filter head teased good no leaks on site
Near Round Rock, TX 78664
Tyler B.
Job Details: 12/06/2018
OVEN WHIRLPOOL RBS305PDB14 "Arrived on site for unit not shutting off, and locking door. Found control failed R&R control and tests good. Control 339.40 ran cc for 367.40"
Near Austin, TX 78751
Paul
Job Details: 12/06/2018
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onsite for the microwave that the cavity light stays on with the door closed. I found this unit to be one of the new 4 switch style door interlocks. There was no schematic in SM on this unit. I called techline and spoke with Rick file# 7723607937. Rick didn’t have a schematic either and advised changing the main control. Ms walked in before I started and stated it was the hood light that was the issue. Ms stated at first it wouldn’t turn off and then it started blowing bulbs as soon as they were put in. I changed the control and tested all 3 setting for the hood light. The light was working as designed. Call complete.
Near Austin, TX 78757
Paul
Job Details: 12/06/2018
OVEN WHIRLPOOL IBS550PWS01 Arrived onsite for the oven with a loose handle. I found the right side of the door handle had come loose but the screws were still in it. I added loctite to the screws and tightened them. Call complete.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 12/06/2018
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site for office replacement. R&R orfice and tests good no gas leaks on sote
Near Pflugerville, TX 78660
Tyler B.
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for no despensing, R&R despencer and control and tests good. No leaks on site"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site. Check for condensation issues. Found water building up on freezer gasket. Called tech-support and they are recommending to put silicone behind gasket in channel. Customer is not happy and doesn’t want me to do repair at this time. Customer is going to call customer care for resolution. No leaks present. Job completeFile#7723600152
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site. Check for condensation issues. Found water building up on freezer gasket. Called tech-support and they are recommending to put silicone behind gasket in channel. Customer is not happy and doesn’t want me to do repair at this time. Customer is going to call customer care for resolution. No leaks present. Job completeFile#7723600152
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site. Check for condensation issues. Found water building up on freezer gasket. Called tech-support and they are recommending to put silicone behind gasket in channel. Customer is not happy and doesn’t want me to do repair at this time. Customer is going to call customer care for resolution. No leaks present. Job completeFile#7723600152
Near New Braunfels, TX 78132
Robert
Job Details: 12/06/2018
WASHER WHIRLPOOL GHW9400PT1 Arrived on job for complaints of leaks. Found pump leaks and badly rusted bottom of washer also needs bearing noisy in spin cycle. Customer declined repairs.
Near Seguin, TX 78155
Robert
Job Details: 12/06/2018
RANGE KITCHENAID KSEG950ESS0 "Arrived on job to replace console. Test oven and found the start button numbers 2,5,8 and 0 not working. Replaced console and test all buttons working."
Near McQueeney, TX 78123
Diego G.
Job Details: 12/06/2018
DRYER WHIRLPOOL WED7500GC0 "Arrived on site. Check for no heat issues. Found loose connection at heater. Reconnected connector to heater and cycled, all functions tested OK. No leaks present. Job complete"
Near McQueeney, TX 78123
Diego G.
Job Details: 12/06/2018
DRYER WHIRLPOOL WED7500GC0 "Arrived on site. Check for no heat issues. Found loose connection at heater. Reconnected connector to heater and cycled, all functions tested OK. No leaks present. Job complete"
Near McQueeney, TX 78123
Diego G.
Job Details: 12/06/2018
DRYER WHIRLPOOL WED7500GC0 "Arrived on site. Check for no heat issues. Found loose connection at heater. Reconnected connector to heater and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for dispenser issues. Found dispenser motor locked up not allowing ice to come out of dispenser. Replaced dispenser motor and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for dispenser issues. Found dispenser motor locked up not allowing ice to come out of dispenser. Replaced dispenser motor and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for dispenser issues. Found dispenser motor locked up not allowing ice to come out of dispenser. Replaced dispenser motor and cycle, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Robert
Job Details: 12/06/2018
DRYER AMANA NED4655EW1 Arrived on job for complaints of not heating. Found cutoff open. Replaced cutoff and test.
Near Luling, TX 78648
Robert
Job Details: 12/06/2018
WASHER MAYTAG MVWB765FW1 Arrived on job for complaints of noise. Found clutch making scrap noise. Replaced clutch and test spin and agitat. No leaks detected
Near Lockhart, TX 78644
Robert
Job Details: 12/06/2018
WASHER AMANA NTW4516FW2 Customer cancel at door.
Near , TX 78132
Diego G.
Job Details: 12/06/2018
DRYER WHIRLPOOL WED7500GC0 "Arrived on site. Checked for no heat issues. Found loose connection at heater. Reconnected connector to heater and tested, all functions tested OK. Job complete"
Near , TX 78132
Diego G.
Job Details: 12/06/2018
DRYER WHIRLPOOL WED7500GC0 "Arrived on site. Checked for no heat issues. Found loose connection at heater. Reconnected connector to heater and tested, all functions tested OK. Job complete"
Near , TX 78132
Diego G.
Job Details: 12/06/2018
DRYER WHIRLPOOL WED7500GC0 "Arrived on site. Checked for no heat issues. Found loose connection at heater. Reconnected connector to heater and tested, all functions tested OK. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/06/2018
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site. Check for no operation issues. Found motor locked up. Replaced sump and motor and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/06/2018
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site. Check for no operation issues. Found motor locked up. Replaced sump and motor and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/06/2018
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site. Check for no operation issues. Found motor locked up. Replaced sump and motor and tested, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78747
Leonardo
Job Details: 12/06/2018
DISHWASHER KITCHENAID KDTE254ESS0 Arrived on site to test unit for not draining. Test unit and found new disposal and drain plug was still on. Removed drain plug test unit and unit test good unit draining no leaks present.
Near Austin, TX 78744
Leonardo
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for upper rack falling. Test unit and found stopper had come off. Secured stopper test unit and unit test good job complete no leaks present at this time.
Near Austin, TX 78733
Luis
Job Details: 12/06/2018
ICE MACHINE WHIRLPOOL KUIS18PNZB0 Called customer with eta. Customer canceling visit unit working correctly.
Near Austin, TX 78731
Luis
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for fresh food not defrosting. Removed cover found damaged cover,defrosted evaporator per tech support replaced main control,harness assembly,y that includes sensors and fan motor,secured thermistor to correct location on suction line with a zip tie,secured cover with 2 secures under air tower and 2 on front cover. File #7723541396"
Near Austin, TX 78754
Luis
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV00 Arrived on site for water dispenser issue. Tested dispenser water works with bypass installed weak flow with filter. Replaced water filter head(reservoir) advised customer to replace water filter tested water dispenser unit working checked water tube no leaks.
Near Georgetown, TX 78628
Jonathan
Job Details: 12/06/2018
WASHER WHIRLPOOL MAT20PRAWW0 "Arrived on site for washer not filling with water. Powered unit on and found drain turning on. Gained access to control and cleared analog pressure switch hose. After clearing hose drain pump stop running. Performed diagnostics mode and ran automatic test cycle, all passed. Called tech support and spoke with Rick (SR#7723599601). Ran normal run mode and let unit fill and agitate. (TL260). All tested good, no water leaks present."
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/06/2018
REFRIGERATOR JENN-AIR JS42SEDUDW01 arrived on site. Check for dispenser issues. Found dispenser motor door chute not closing all the way allowing hot air to get inside unit. Ordered dispenser motor and door chute. Rescheduled for 12/7/18; ordrng 1 2180353 (door ice) and 1 W10205979 (motor)
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/06/2018
REFRIGERATOR JENN-AIR JS42SEDUDW01 arrived on site. Check for dispenser issues. Found dispenser motor door chute not closing all the way allowing hot air to get inside unit. Ordered dispenser motor and door chute. Rescheduled for 12/7/18; ordrng 1 2180353 (door ice) and 1 W10205979 (motor)
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/06/2018
REFRIGERATOR JENN-AIR JS42SEDUDW01 arrived on site. Check for dispenser issues. Found dispenser motor door chute not closing all the way allowing hot air to get inside unit. Ordered dispenser motor and door chute. Rescheduled for 12/7/18; ordrng 1 2180353 (door ice) and 1 W10205979 (motor)
Near Georgetown, TX 78633
James
Job Details: 12/06/2018
OVEN KITCHENAID KODE300ESS03 Arrived on site and customer had oven running. Found that the vent on bottom was right above a drawer. Removed drawer to inspect for full floor under oven and found there to be a full floor. Instructed customer that the air coming from the bottom of the oven is normal as the blowers are keep the controls and interior of the cabinet from getting too hot. Unit working as designed. Job complete
Near Georgetown, TX 78628
Jonathan
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to install previous diagnosed part. Gained access to element, removed failed element and installed new. Performed diagnostics mode and tested heater. Found am draw at 6.5 amps and had hot temperatures reading at end of test mode. Inspected all water connection. All tested good, no water leaks present."
Near Austin, TX 78758
Paul
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived onsite for the refrigerator that is leaking and has frost build up. I found no signs of a leak or frost anywhere. The customer stated that the unit is not making any ice or dispensing any water. I found a defective smart valve causing the issue with both ice and water. ordrng 1 C-NOTES (NEEDS AUTHORIZATION ) and 1 WPW10455331 (VALVE)
Near Georgetown, TX 78633
James
Job Details: 12/06/2018
MICROWAVE WHIRLPOOL KEMS308SSS05 Arrived on site and tested operation. Found no operation from microwave except for timer would count down. Checked for faults and found F6E0. Removed oven from cabinet and checked all fuses and harnesses. Turned breaker on to test voltage and found the light now coming on in microwave. Tested operation and found the microwave now running and all functions test good. Job complete
Near Georgetown, TX 78633
James
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDF760SADT1 Arrived on site and tested unit. Found that the sump is making a grinding sound when running. The unit has a failed sump assembly that will need to be replaced. Sump assembly will be covered by manufacturer on this repair. Installed new sump and tested operation. Unit working properly and all water connections dry at time of service. Job complete
Near Austin, TX 78733
Cliff
Job Details: 12/06/2018
DRYER WHIRLPOOL WED95HEXW0 Arrived on site to diagnose a dryer that will not start. Found thermal fuse open. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.T-fuse (25.40+tax)Svc/Lbr (179.99+tax)
Near Austin, TX 78732
Cliff
Job Details: 12/06/2018
DRYER GE DVLR223EG6WW Arrived on site to replace timer and timer knob for the dryer. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78732
Cliff
Job Details: 12/06/2018
COOKTOP WHIRLPOOL WCG77US0HS00 Arrived on site to install caps for burners on cooktop. Install caps and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78738
Cliff
Job Details: 12/06/2018
MICROWAVE WHIRLPOOL GT4175SPB2 Arrived on site to diagnose a microwave that is not running but timer still counting down. Tested unit and found primary door switch shorted out. Replaced door switch and tested unit. Found all is functioning properly at this time.
Near Round Rock, TX 78664
Tyler B.
Job Details: 12/06/2018
OVEN WHIRLPOOL WOD51EC0AS05 Arrived on sote for control replacement R&R control and tests good. Also found lower trims bent causing door to rub. Needs new trims ; ordrng 1 WPW10327373 (vent-oven) and 1 WPW10327377 (trim)
Near The Hills, TX 78738
Cliff
Job Details: 12/06/2018
MICROWAVE KITCHENAID KCMS2055SSS0 Arrived on site to diagnose a microwave with a door that will not open. Tested unit and found actuator latch for the door release broken. Replaced actuator and tested unit. Found all is functioning properly at this time.Actuator (41.80+tax)Svc/Lbr (159.99+tax)
Near Lakeway, TX 78738
Cliff
Job Details: 12/06/2018
DISHWASHER KITCHENAID KUDS30FXSSA Arrived on site to diagnose a dishwasher that is not operating. Tested unit and found piece of plastic locked up in circulation pump. Plastic was preventing pump from running. Removed all debris from circulation pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.Svc/Lbr (149.99+tax)
Near Lakeway, TX 78734
Cliff
Job Details: 12/06/2018
ICE MACHINE KITCHENAID KUIC18PNTS2 Arrived on site to diagnose a ice machine that has not producing ice. Tested unit and found circulation pump sorted out and bin thermistor broken. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78751
Scott
Job Details: 12/06/2018
OVEN KITCHENAID KOSE500ESS02 "Arrived on site for key pad issues . Did a breaker reset , all connections looked good . Ran a preheat and all functions checking normal . Collected 108.24 cc . Job complete"
Near Seguin, TX 78155
Robert
Job Details: 12/06/2018
WASHER AMANA NTW4516FW2 Arrived on job for complaints of lid strike broken. Striker fr lid is broken off and will need to be replaced. ; ordrng 1 W10837741 (lid strike)
Near Georgetown, TX 78628
Jonathan
Job Details: 12/06/2018
REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site for refrigerator not making ice. Measured temperature in ice container at 4°. Performed diagnostics mode and checked fault codes, E-0 for no failures. Ran harvest cycle. Ran water fill test and found no water entering ice maker. Gained access to valve and tested valve with line removed and found operating. Tested fill tube heater resistance and found within range. Tested voltage to heater going to heater and at fascia, found with range. Found solenoid on valve not closing all the way and allowing to drip in line and causing to freeze. Will need to replace valve to complete repair. Removed failed valve and installed new. Tested water dispenser and ice maker fill cycle. All tested good, no water leaks present.
Near Seguin, TX 78155
Robert
Job Details: 12/06/2018
WASHER WHIRLPOOL WTW8240YW0 Arrived on job for complaints of leaks found dispenser wet replace dispenser. Test washer and still leaks. Water comes out under tub ring. ; ordrng 1 WPW10362224 (ring-tub)