Near Austin, TX 78730
Luis
Job Details: 06/07/2018
Refrigerator-replaced compressor,discharge tube and filter drier
Near Killeen, TX 76542
Dona
Job Details: 06/07/2018
Arrived on site for door not always showing as closed, so unit will not run. Replaced all door switches and both upper and lower interlocks. Unit is now showing as door closed and is heating and running correctly. All parms check good.
Near Austin, TX 78702
Connor M.
Job Details: 06/07/2018
WFW94HEXW2 whirlpool washer Arrived on site to test unit for leaking from door. Found soap and hair build up on glass. Cleaned glass and tested unit. Unit working properly, no leaks detected.
Near Austin, TX 78725
Joseph C.
Job Details: 06/07/2018
WED4616FW0 Arrived on site for “no power to unit” complaint. Inspected unit and found damaged door switch and blown high limit thermostat. Removed and replaced switch and thermostat. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Kyle, TX 78640
Carlos G.
Job Details: 06/07/2018
Arrived onsite to replace parts from prior visit. After disassembling unit, found additional parts needed due to wheel cannot be removed and will need to be broken to remove
Near Austin, TX 78704
Connor M.
Job Details: 06/07/2018
KBMS1454SSS0 kitchenaid microwave Arrived on site to repair unit. Replaced fuse and fan per previous techs notes. Unit working properly.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 06/07/2018
Model EV150NXMQ01, Arrived on call for frost all in lower compartment, found no frosting issues the drain was frozen over due to buildup in drain line, cleared drain line with steader and know is draining properly, also sealed were inside liner meets outer cabinet with silicone, to clear drain line svc/labor rf 130 159.99 plus tax 13.20 which = 173.19, customer agreed to est., made repair and collected full balance of 173.19, no water leaks after repair, call complete unit is not connected to water source.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 06/07/2018
Model EV150NXMQ01, Arrived on call for frost all in lower compartment, found no frosting issues the drain was frozen over due to buildup in drain line, cleared drain line with steader and know is draining properly, also sealed were inside liner meets outer cabinet with silicone, to clear drain line svc/labor rf 130 159.99 plus tax 13.20 which = 173.19, customer agreed to est., made repair and collected full balance of 173.19, no water leaks after repair, call complete unit is not connected to water source.
Near New Braunfels, TX 78132
Robert
Job Details: 06/07/2018
MVWX665DW0 Arrived on job to replace washplate and screw. After replacement of parts test washer in test cycle all operation normal. No leaks detected at time of service. Job complete. All parts marked as failed to bring were not dropped to me.
Near Kyle, TX 78640
Carlos G.
Job Details: 06/07/2018
Arrived onsite for customer compliant of leaking water from right bottom corner. Checked components and found door came off right hinge. Re secured hinge and door now closing properly. Ran test cycle and no leaks present after service. Job complete.
Near Harker Heights, TX 76548
Dona
Job Details: 06/07/2018
Arrived on site for no cool condition, found open start run relay, replaced relay with capacitor. Found compressor is not starting, compressor is causing start relay to fail, have voltage to compressor. Unit will need a new compressor, dye drier, stub for compressor and clip for start device. Will need authorization for repair as well as two hours for repair time. All water connections dry. Susan assisted with parts and labor. Cnotes
Near Seguin, TX 78155
Daniel A.
Job Details: 06/07/2018
MVWC565FW1 Making squealing noise during use. Gearcase leaking oil. Defective gearcase. Replaced transmission. Checked motor/capacitor. Replaced cam kit/drive pulley. Removed excessive oil. Checked water inlet and drain hoses no leaks detected. Normal operation after service
Near Austin, TX 78731
Cliff
Job Details: 06/07/2018
Kitchenaid cooktop KCED600GSS00. Arrived on site to replace glass top for cooktop. Found a new glass does not have knob bezels. Bezels are required for spill protection on smooth glass top cooktops. Did not install cooktop glass today to ensure no failure from spill over or boil over without protective bezels. Per KC return date set for 6/12/18.
Near Liberty Hill, TX 78642
Lou
Job Details: 06/07/2018
arrived on site to install previously diagnosed and ordered parts. Installed the top left lock and all four legs and leveled the unit. Tested unit and unit operated as designed. No lint observed during service. Job completed.
Near New Braunfels, TX 78132
Robert
Job Details: 06/07/2018
JFC2290REP00 Arrived on job for complaints of noise. Found noise level normal. No leaks detected at time of service.
Near New Braunfels, TX 78132
Robert
Job Details: 06/07/2018
Near Austin, TX 78704
Connor M.
Job Details: 06/07/2018
WFW8300SW03 whirlpool washer Arrived on site to test unit for not completing cycle and leaking water. Fiund bellow off at tub and basket not spinning freely. Disoenser lesking during use aswell. Unit is stacked and will need tub and basket job. Second man is needed. Two hours needed. Needs autho. Office to schedule directly.
Near Austin, TX 78724
Joseph C.
Job Details: 06/07/2018
WFC150M0EB1 Arrived on site for “F9 error code” complaint. Inspected unit and wiring. All connections are secure. Removed and replaced control. Tested unit. Unit is performing as designed.
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 06/07/2018
Model MFX2570AEM0, Arrived on call for loud noise when dispensing water and water is dispensing slow and water filter has been replaced, found that the filter was not installed all the way, reinstalled filter and tested and noise is gone and checked water amount and got 8 ounces in 8 seconds which is the proper water fill amount, all checks good, call complete. No parts needed, collected only a service fee of 108.24
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 06/07/2018
Model MFX2570AEM0, Arrived on call for loud noise when dispensing water and water is dispensing slow and water filter has been replaced, found that the filter was not installed all the way, reinstalled filter and tested and noise is gone and checked water amount and got 8 ounces in 8 seconds which is the proper water fill amount, all checks good, call complete. No parts needed, collected only a service fee of 108.24
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/07/2018
Arrived on site for F1 E4 failure code. Unit has melted lower door switch which has caused electronic control and touch pad to short out. $500 plus estimate. Customer has decided to purchase a new unit. Control $161.50 Panel $170.00 Switch $40 Work $169.99
Near Kyle, TX 78640
Carlos G.
Job Details: 06/07/2018
Arrived onsite for customer compliant of no operation. Checked components and found a faulty terminal block. Removed and replaced terminal block. Ran test cycle and all checks ok now. Job complete.
Near Harker Heights, TX 76548
Dona
Job Details: 06/07/2018
Arrived on site for no spin complaint. Found rotor and stator are completely corroded over due to bearing leaking onto them. Customer stated unit has been this way for over a month. Will need to replace the bearing due to leaking and noise, will need to replace rotor and stator due to corrosion and failure of coils matching to magnets. Will also need to replace reps sensor due to extensive corrosion on rotor and stator. Will need hub for basket as well for removal. Will need authorization for repair and will also need 2 hours for repair time CNotes. All water connections dry. Kristen assisted with reschedule and parts.
Near Georgetown, TX 78633
Lou
Job Details: 06/07/2018
arrived on site to install previously diagnosed and ordered part. Removed and replaced the fan switch and tested. The unit tested good. Job completed. Builder not on site to sign receipt.
Near Harker Heights, TX 76548
Dona
Job Details: 06/07/2018
Arrived on site for no operation, found breaker was off to cooktop. Breaker is outside not in garage. Checked operation on all 4 burners unit checks good. All move from low to high. No problems found at this time. Showed customer which breaker controls cooktop.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 06/06/2018
Model RTW4640YQ1, Arrived on call for not filling with enough water before it goes in to the wash cycle, only fills for 10 seconds per customer, checked for error codes and found no error codes, ran auto test and hot and cold water are getting good fill to washer and it ran through all tests and checked good, ran extra heavy and it filled properly and customer says that regular and warm cold is the setting that it did it on, ran this setting and it filled with more water than on extra heavy setting and will not complete the calibration had to unplug unit due to it continues to drain and will not stop, will order main control and pressure switch and drain pump and will use water valve on return due to solenoids possibly sticking, and drain pump due to not normal noise coming from it but is draining water but will not stopoffice will reschedule with customer., no water leaks at time of call. Customer not to run the unit until repaired.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 06/06/2018
Model RTW4640YQ1, Arrived on call for not filling with enough water before it goes in to the wash cycle, only fills for 10 seconds per customer, checked for error codes and found no error codes, ran auto test and hot and cold water are getting good fill to washer and it ran through all tests and checked good, ran extra heavy and it filled properly and customer says that regular and warm cold is the setting that it did it on, ran this setting and it filled with more water than on extra heavy setting and will not complete the calibration had to unplug unit due to it continues to drain and will not stop, will order main control and pressure switch and drain pump and will use water valve on return due to solenoids possibly sticking, and drain pump due to not normal noise coming from it but is draining water but will not stopoffice will reschedule with customer., no water leaks at time of call. Customer not to run the unit until repaired.
Near Georgetown, TX 78626
Jonathan
Job Details: 06/06/2018
Kenmore dryer model# 417.81102003. Error code CE.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/06/2018
Model WRS325FDAM04, Arrived on call for customer complaint is that fridge blew breaker ounce, found that fridge is running and compressor is running at 1.0 amps and temps are all good and condenser fan is running at good speed,called whirlpool tech line and talked to scott, per manufactures code unit can not be on gfi or ark fault breaker, customer to contact builder , got file number from whirlpools tech line 7722168699 which gives this instruction, builder to contact whirlpools customer service with this file number if they need instruction, no water leaks at time of call,call complete. No parts needed.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/06/2018
Model WRS325FDAM04, Arrived on call for customer complaint is that fridge blew breaker ounce, found that fridge is running and compressor is running at 1.0 amps and temps are all good and condenser fan is running at good speed,called whirlpool tech line and talked to scott, per manufactures code unit can not be on gfi or ark fault breaker, customer to contact builder , got file number from whirlpools tech line 7722168699 which gives this instruction, builder to contact whirlpools customer service with this file number if they need instruction, no water leaks at time of call,call complete. No parts needed.
Near Austin, TX 78749
Connor M.
Job Details: 06/06/2018
WED71HEDW0 whirlpool dryer Arrived on site to test unit for cycle not starting. Found thermal fuse blown. Replaced and tested. All other functions checked fine. Unit working properly. Instruct on proper venting and fire hazard.
Near Rogers, TX 76569
Dona
Job Details: 06/06/2018
Arrived on site for f51 and SD error code, found bearing shaft stuck to basket, clothing became lodged between seal and bearing not allowing for basket to break apart from basket, had to completely pull basket and tub due to not being able to pull basket off of bearing. When old bearing removed some plastic from tub were attached and tub was very thin near bearing housing but replaced Replaced bearing kit, checked for water leaks and found tub is cracked from so much wear from rubbing of clothing. drain hose over two foot down drain standpipe creating SD error, put in standpipe correct. Replaced tub assembly, found new tub is leaking. Received 2nd new tub, replaced found unit is not leaking, all parms check good, no errors all water connections dry.
Near Georgetown, TX 78633
Lou
Job Details: 06/06/2018
arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I opened the unit and found water droplets on the sides of the tub walls and on the door. I also found detergent residue at the front of the tub on the bottom nearest the door. Customer advised that they use detergent pods and no rinse aid. I advised the customer to switch to a liquid or liquid gel detergent and start using rinse aid as the rinse aid will assist in sanitizing and drying. I placed the unit in diagnostics and tested. The unit operated as designed; however, I found that the heating element did not come on. After further inspection of the unit, I found that the element connections were not fully engaged. I reconnected the element and tested the unit again and the element operated as designed. No water leaks observed during service.
Near Georgetown, TX 78633
Lou
Job Details: 06/06/2018
arrived on site to inspect wall oven convection fan making loud noise. Upon further inspection, the customer advised that they turn the unit on roast convection and after a while the fan begins to make a loud rattling noise. The unit was turned on to roast convection while I serviced another appliance in the home and while servicing the other appliance, the oven fan began to make the loud rattling noise. I also found that the door gaskets are worn and need replacing. Office to order fan/motor assembly and two (2) door gaskets and scheduled return service for 06/12/18 JA.
Near Austin, TX 78745
Connor M.
Job Details: 06/06/2018
WGD6400SW0 whirlpool dryer Arrived on site to install parts for repair. Installed control but was unable to install ui without destroying console. Will need console that includes user interface. Office to schedule directly.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 06/06/2018
Model WRX735SDBM02, Arrived on call for icemaker not making ice, found icemaker is double stacking cubes and fusing together, also water is leaking from head of icemaker due to cracked mold and icemaker bucket is broken and valve is leaking even though icemaker is not calling for water and is freezing fill cup, replaced icemaker and bucket and valve and tested and all checks good, no water leaks after repair, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 06/06/2018
Model WRX735SDBM02, Arrived on call for icemaker not making ice, found icemaker is double stacking cubes and fusing together, also water is leaking from head of icemaker due to cracked mold and icemaker bucket is broken and valve is leaking even though icemaker is not calling for water and is freezing fill cup, replaced icemaker and bucket and valve and tested and all checks good, no water leaks after repair, call complete.
Near Hutto, TX 78634
Jonathan
Job Details: 06/06/2018
Whirlpool refrigerator model# WRF555SDFZ. Frost buildup in freezer. Water dripping from dispenser.
Near Kyle, TX 78640
Robert
Job Details: 06/06/2018
WED8740DW0 Arrived on job for complaints of too long drying time. Temperature on hi between 120 and 135. Air flow from dryer good. Recommend customer replacement and clean vent.
Near Belton, TX 76513
Mike G.
Job Details: 06/06/2018
KSC24C8EYY02, Arrived on site for unit not cooling properly, checked unit and found a leak at one of of the lines going to the compressor repaired leaks and replaced uv dryer and put 5.3oz of 134@ and rechecked for leaks and no leaks found and unit is now cooling properly checked unit for water leaks and no leaks found at time of srv.....
Near Belton, TX 76513
Mike G.
Job Details: 06/06/2018
KSC24C8EYY02, Arrived on site for unit not cooling properly, checked unit and found a leak at one of of the lines going to the compressor repaired leaks and replaced uv dryer and put 5.3oz of 134@ and rechecked for leaks and no leaks found and unit is now cooling properly checked unit for water leaks and no leaks found at time of srv.....
Near Cedar Park, TX 78613
Lou
Job Details: 06/06/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the main control, the emitter and receiver. I tested the unit manually under modes 45, 46, 57, 58, and 59. Checked for error codes under mode 56 and there were no error codes displayed. No water leaks observed during service.
Near Rogers, TX 76569
Dona
Job Details: 06/06/2018
Arrived on site for high temps in refrigerator, found 4 inches of ice build up on evaporator cover, found that damper is not closing during cycle. Ff evaporator is not defrosting. Will need to replace evap cover, rc therm, and damper. Customer is going to defrost unit prior to tech arrival. Have discussed defrost procedure. Kristen assisted with reschedule and parts. All water connections dry.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 06/06/2018
Model KVUB606DSS3, Arrived on call for led lights not working, found led light on right side of vent hood is broken which foods power to the left light made contact with red wire in the broken connection and both lights came on will need to order right led light for repair, Skyped office parts and talked to Susan and will reschedule for 6/11/18, was not able to pull up entitlement spoke with Joel phone number 8324706671 does not have the paper work when unit was installed but does have a email that says appliances installed on 5/11/18
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 06/06/2018
Model KVUB606DSS3, Arrived on call for led lights not working, found led light on right side of vent hood is broken which foods power to the left light made contact with red wire in the broken connection and both lights came on will need to order right led light for repair, Skyped office parts and talked to Susan and will reschedule for 6/11/18, was not able to pull up entitlement spoke with Joel phone number 8324706671 does not have the paper work when unit was installed but does have a email that says appliances installed on 5/11/18
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 06/06/2018
Replaced controls and coil for intermittent operation of refrigerant valve. Customer left before work was completed. Water connections were all dry.
Near San Marcos, TX 78666
Connor M.
Job Details: 06/06/2018
NFW7200TW Amana washer Arrived on site to test unit for leaking from door and banging during spin. Found buildup on glass where it meets the bellow. Cleane dit off and it no longer leaked. Found suspenion in good shape and basket shaft not bent. Unit is installed on top of very weak low grade aftermarket drawer/stand. This banging noise has been an issue since purchase and is due to being stacked on a drawer. No issues found. Unit working properly, no leaks detected.
Near Manchaca, TX 78652
Kevin
Job Details: 06/06/2018
Arrived on site and started to repair with replacing appliance manager recommended on previous visit. After replacement microwave is able to start and it completed a heating cycle five times without F6E0 showing on user interface. Microwave/oven is now working properly, job complete.
Near San Marcos, TX 78666
Connor M.
Job Details: 06/06/2018
ASI2575FRS00 Amana refrigerator Arrived on site to test unit for not cooling well in ff section and no ice production. Found partcial frost pattern on evap. Found oil leaking from copper to steel weld on compressor. Corrected issue and installed uv dye drier. Unit now holding vacuum and has full frost pattern. No leaks detected.
Near Round Rock, TX 78665
Jonathan
Job Details: 06/06/2018
Frigidaire dishwasher model FPHD2491KF0. Unit is filling with water when not in use.
Near Salado, TX 76571
Dona
Job Details: 06/06/2018
Arrived on site for noise under unit, unit is in garage. Found paper receipt laying up against fan motor causing noise. Removed receipt, verified unit no other noise. Unit was unplugged, is now cooling again. All water connections dry. Unit checks good.
Near Killeen, TX 76542
Mike G.
Job Details: 06/06/2018
WRF555SDFZ05, Arrived on site for unit not making ice checked unit and found that the a piece of ice was jammed in that icemaker removed ice and icemaker starting to working and called for water checked unit for water leaks and no leaks found at time of srv..... unit checked fine at this time....
Near Killeen, TX 76542
Mike G.
Job Details: 06/06/2018
WRF555SDFZ05, Arrived on site for unit not making ice checked unit and found that the a piece of ice was jammed in that icemaker removed ice and icemaker starting to working and called for water checked unit for water leaks and no leaks found at time of srv..... unit checked fine at this time....
Near Austin, TX 78717
Lou
Job Details: 06/06/2018
arrived on site to inspect microwave light flickering and range light won't turn off. Upon further inspection, I found that when I opened the unit door the internal light did not come on. I closed the door and reopened it and the light came on. I removed and replaced both interlocks and all switches and tested and the unit operated properly. I inspected the range light and found it burnt out. I inspected the light housing and found it to be black on the inside, but due to the bulb being burnt out, I could not further inspect. Customer advised that the light would not turn off when pushing the control button. I removed and replaced the housing and office to order control and bulb and scheduled return service for 06/08/18 MS. I quoted the customer $14.62 for the bulb.
Near Austin, TX 78754
Nathaniel B.
Job Details: 06/06/2018
Model WED92HEFC0, Arrived on call for check lint scrreen light is on or flashing, checked for error codes and got f4 e3 which is restricted air flow, found wall vent is restricted in the wall, repair svc/ labor dr200 149.99 plus tax 12.37 which = 162.36, customer agreed to est, cleaned out dryer and instructed customer to contact vent cleaning service and not to run dryer until wall vent is cleared due to this is a fire hazzard, call complete, colledted full balance of 162.36
Near Austin, TX 78754
Nathaniel B.
Job Details: 06/06/2018
Model WED92HEFC0, Arrived on call for check lint scrreen light is on or flashing, checked for error codes and got f4 e3 which is restricted air flow, found wall vent is restricted in the wall, repair svc/ labor dr200 149.99 plus tax 12.37 which = 162.36, customer agreed to est, cleaned out dryer and instructed customer to contact vent cleaning service and not to run dryer until wall vent is cleared due to this is a fire hazzard, call complete, colledted full balance of 162.36
Near Killeen, TX 76542
Mike G.
Job Details: 06/06/2018
WZC3115DW00, Arrived on site to install new door handle removed broken door handle and installed new door handle and checked unit and unit is now locking and unlocking checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....
Near Killeen, TX 76542
Mike G.
Job Details: 06/06/2018
WZC3115DW00, Arrived on site to install new door handle removed broken door handle and installed new door handle and checked unit and unit is now locking and unlocking checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....
Near Temple, TX 76502
Dona
Job Details: 06/06/2018
Arrived on site to replace faulty ice maker and valve, Ice maker is leaking, replaced ice maker and valve...the problem is the same as before. Any time ice maker calls for water it comes out the dispenser, and any time you call for water on the door it fills the ice maker so it's obviously overflowing...I checked tan to yellow on p3 on main control. I have continuity. Spoke to whirlpool techline and senior refrigeration tech Luis. New valve is faulty. Will need to install new valve. Left water in off position so that unit is not. Overflowing in ice maker. Kristen assisted with reschedule and parts. All water connections dry.
Near Kempner, TX 76539
Mike G.
Job Details: 06/06/2018
WRF555SDHV00, Arrived on site for freezer light not working checked unit and found that the freezer door switch is bad replaced freezer door switch and checked unit and freezer light is now working checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time...
Near Kempner, TX 76539
Mike G.
Job Details: 06/06/2018
WRF555SDHV00, Arrived on site for freezer light not working checked unit and found that the freezer door switch is bad replaced freezer door switch and checked unit and freezer light is now working checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time...
Near Austin, TX 78744
Kevin
Job Details: 06/06/2018
Drive down site and inspected dryer and found connector at terminal block is completely loose. Took one picture. After correcting connection voltage to dryer at terminal block is correct. User interface is still unresponsive, down voltage to control board is correct. Disassembled dryer and found element, fuse, and cut off all check good. Will need to bring back new user interface and control board. No lint buildup and unit cabinet at time of service.
Near Wimberley, TX 78676
Robert
Job Details: 06/06/2018
KSSC48FMS00 Arrived on job for complaints of on off switch broken. Found the ice level arm removed. Replaced arm and test operation. No leaks detected. Job complete
Near New Braunfels, TX 78132
Connor M.
Job Details: 06/06/2018
KEBK101BSS00 kitchenaid oven Arrived on site to tets unit for not turning on. Found thermal fuse failed. Replaced and tested unit. Unit working properly. Gasket checked fine and fan is operating as designed. No explanation for failure. Job completed.
Near Kingsland, TX 78639
Thomas L.
Job Details: 06/06/2018
Arrived on replaced super Noisey compressor. This is the 2nd replacement compressor. The last one was as Noisey as the original. The unit is now operating at normal sound levels. All water connections were dry. Ice slab is harvesting slow due to build up on evaporator plate. Customer will clean unit.
Near Manor, TX 78653
Nathaniel B.
Job Details: 06/06/2018
Model MVWX655DW0, Arrived on call for washer not washing / turning, found that teeth on inner basket top shaft of gear case are worn off and also lost teeth on center of wash plate, will need gear case and wash plate, gear case 252.58, wash plate 110.94, svc/labor tl280 209.99 which = 573.51 plus tax 47.31 which = 620.82, whirlpool customer service instructed me that this would not be eligible for a concession, customer only paid service fee and declined repair
Near Manor, TX 78653
Nathaniel B.
Job Details: 06/06/2018
Model MVWX655DW0, Arrived on call for washer not washing / turning, found that teeth on inner basket top shaft of gear case are worn off and also lost teeth on center of wash plate, will need gear case and wash plate, gear case 252.58, wash plate 110.94, svc/labor tl280 209.99 which = 573.51 plus tax 47.31 which = 620.82, whirlpool customer service instructed me that this would not be eligible for a concession, customer only paid service fee and declined repair
Near Austin, TX 78738
Brandon
Job Details: 06/06/2018
Arrived on site for top rack coming off of tracks, replaced wheels, unit tested good
Near Austin, TX 78741
Kevin
Job Details: 06/06/2018
Arrived on site and inspected dryer and found element has burned out and cut off is bad. Disassembled the dryer and replaced cut off and element and all function has returned to dryer. Remove lint from interior of dryer, job complete.
Near Austin, TX 78704
Kevin
Job Details: 06/06/2018
Arrived on site and found wash motor is still not providing correct pressure to upper spray arm. After replacing found pressure is still not good. Inspected upper rack manifold and found connector that has been primarily used has wallowed out is not creating a good seal. Took one picture. Quoted customer for manifold $64.25 plus tax. Labor has already been paid on a previous visit. No water leaks from connections at time of service, job complete.
Near Austin, TX 78703
Carlos G.
Job Details: 06/06/2018
Arrived on site for “hinge cover off” complaint. Inspected unit and found hinge cover not installed correctly. Installed cover per spec. Unit is performing as designed. No leaks detected at time of service.
Near Austin, TX 78757
Scott
Job Details: 06/06/2018
Arrived on site , replaced read out . All leds are lighting up . Job complete. IKEA microwave built in
Near Austin, TX 78703
Carlos G.
Job Details: 06/06/2018
following are some added coverage provisions provided for this Customer: - Removal of Defective Equipment - Improper Installations, Repairs, or Modifications - Mismatched Systems - Refrigerant Recapture, Reclaim, and Disposal - Undetectable Pre-Existing Conditions - Insufficiently Maintained Equipment - Presence of Rust & Corrosion
Near New Braunfels, TX 78130
Connor M.
Job Details: 06/06/2018
WRS325FDAM whirlpool refrigerator Arrived on site to test unit for slow ice production and water filter housing issue. Found door on housing broken. Will need to replace. Found ice shiney and icecream soft. Compressor drawing too many amps. Low side line room temp and highside line burning hot. Will need to replace compressor and recharge. Office to schedule directly. Allow 2 hours.
Near Temple, TX 76502
Dona
Job Details: 06/06/2018
Arrived on site for door front fell off, found entire front of door is missing, latch pieces inside door are broken at handle, handle is missing. Will need full door assembly. Instructed customer do Not use machine. Kristen assisted with reschedule and part.
Near Canyon Lake, TX 78133
Daniel A.
Job Details: 06/06/2018
MDB4949SDZ0 Not drying dishes. Ran diagnostic. No error codes. Tested heater. Normal heater operation. Instruct customer on rinse agent use and incoming water temperature (85degrees). Need 120. Checked water inlet and drain hoses. No leaks detected. Normal operation after service
Near Leander, TX 78641
Lou
Job Details: 06/06/2018
arrived on site to inspect vent hood light not working and nameplate not in place. Upon arrival, I found that the nameplate was placed crooked and needed to be replaced. Also found that the vent hood lights do not come on when activating on the UI control. I verified voltage to the lights and in the process of placing my multimeter leads in the connector, the lights came on. I checked the connectors and found them out of position. I repositioned the connectors and tested and the lights are working. The customer advised that she thought the fan was too loud on #3 and #4 speeds. I advised the customer that the noise level was normal for this fan. Customer advised that the fan was making a noise on those speeds. I tested the fan on speeds 3 and 4 and could not duplicate the noise. I inspected the fan and the fan is in operating form. I removed and replaced the nameplate. Job completed.
Near Temple, TX 76504
Dona
Job Details: 06/06/2018
Arrived on site for customer having to hold push to start button for unit to run, found faulty push to start. Replaced push to start, verified operations. Verified temperatures, verified airflow is good. All other parms check good.
Near New Braunfels, TX 78132
Daniel A.
Job Details: 06/06/2018
GU2400XTPS3 Not cleaning dishes. Noisy during use. Defective motor/sump assembly. Replaced motor/sump assembly. Ran wash cycle. Normal operation after service. Checked water inlet and drain hoses. No leaks detected
Near Temple, TX 76502
Dona
Job Details: 06/06/2018
Arrived on site for noise and heavy movement in cycle. inspected rotor, stator, suspension rods and electrical. Found no signs of wear or burning. Ran unit through cycle with clothing found during wash cycle that unit is counting down too quickly, skipping the rinse and stalling to go into a spin cycle, causing unit to go heavily off balance and not completing the cycle. Replaced console and main control. Filled unit with clothing and ran through normal cycle. Unit ran through cycle at correct count down, spin ran smoothly. all parms correct, all water connections dry.
Near Burnet, TX 78611
Thomas L.
Job Details: 06/06/2018
Arrived on site for doors not aligning with each other. Freezer door at top sticks about 1/2” farther than the right door. Ordering new door. Customer aware of 6-8 week time frame. Office to reschedule
Near Wimberley, TX 78676
Robert
Job Details: 06/06/2018
KRFF507EWH01 Arrived on job for complaints of door not closing correctly and leaks. Found drain blocked and causing door to not close enough. Cleared drain. No additional leaks detected. Job complete.
Near Austin, TX 78745
Luis
Job Details: 06/06/2018
Refrigerator-replaced led control
Near Burnet, TX 78611
Thomas L.
Job Details: 06/06/2018
Arrived on site for no operation. Removed and replaced failed lid switch.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 06/06/2018
Model WDT790SLYM2, Arrived on call for dishwasher not washing dishes, checked for error codes and got 6-6 which is incoming water temp is below 84 degrees which was the only error, unit filled with water and could hear motor turn but would not wash, will need control and pump motor assem., will need autho, office will reschedule with customer.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 06/06/2018
Model WDT790SLYM2, Arrived on call for dishwasher not washing dishes, checked for error codes and got 6-6 which is incoming water temp is below 84 degrees which was the only error, unit filled with water and could hear motor turn but would not wash, will need control and pump motor assem., will need autho, office will reschedule with customer.
Near Temple, TX 76502
Dona
Job Details: 06/06/2018
Arrived on site for ice grid not cutting ice once it drops. Found heater wire broke. Not allowing heat to flow to cut ice. Replaced grid cutter, verified heat on grid cutter, turned unit back on. Started ice production. All water connections dry. Part is 188.62...labor IM170 179.99 tax 30.41 total 399.02 Collected 399.02 on card.
Near Austin, TX 78754
Carlos G.
Job Details: 06/06/2018
Arrived on site for "range will not light" complaint. Inspected unit and found to be 30 degrees over temp. Calibrated unit and sat through about an hour of testing. Unit is performing as designed. No leaks detected, at time of service
Near Austin, TX 78758
Scott
Job Details: 06/06/2018
Arrived on site for washer not draining . Found wash light blinking .held start button down , light went off and started to drain . Ran diagnostics , no error codes and ran test cycle with no faults . After talking to customer he had tried to change wash cycles a couple times while in mid cycle . No water leaks detected at time of service . Job complete . Whirlpool top load washer
Near Georgetown, TX 78633
Mike C.
Job Details: 06/06/2018
Kitchen Aid Refrigerator KRFC400ESS00 Arrived to find water from dispenser sputtering and has a weak stream. Found filter head bad on unit. Installed new filter head assembly and checked operation, checked good with no water leaks. Filter head $87.68 - RF270 $169.99
Near Georgetown, TX 78628
Lou
Job Details: 06/05/2018
arrived on site to inspect dishwasher not operating. Upon further inspection, I found that the unit had no power. I verified voltage at the unit and control and received 125 volts. I inspected the UI and attempted to unplug the UI from the control and close the door to see if the unit would go into drain mode and received nothing. Office to order console and scheduled return service for 06/12/18 KC and I will return with the sump/motor assembly, the drain pump and inlet valve. No water leaks observed during service. Unit was powered off at the time of departure.
Near Seguin, TX 78155
Connor M.
Job Details: 06/05/2018
MVWB835DC2 maytag washer Arrived on site to tets unit for squeak during spin. Found bad gearcase. Replaced and tetsed unit. Unit working properly, no leaks detected.
Near Kyle, TX 78640
Robert
Job Details: 06/05/2018
WTW8500DC1 Arrived on job for complaints of not washing. Ran diagnostics and got codes for stuck button and communication but all functions working
Near Kyle, TX 78640
Robert
Job Details: 06/05/2018
WED8900BC0 Arrived on job for complaints of not heating. Found that the rollers were worn and vent blocked. Replaced rollers and checked temperature and air flow.
Near Georgetown, TX 78628
Jonathan
Job Details: 06/05/2018
Maytag dishwasher model# MDB7759SAS. Not power on.
Near Holland, TX 76534
Dona
Job Details: 06/05/2018
Arrived on site for unit leaking, found rat or mouse has chewed through drain tube to drain pan. Chewed in half. Whenever unit defrosted water would drip outside the pan on to flooring causing water under unit. Will need authorization CNOTES to fix drain tube. Unit is not hooked to water. Tech attached toe kick as it was not on unit.
Near Holland, TX 76534
Dona
Job Details: 06/05/2018
Arrived on site for unit leaking, found rat or mouse has chewed through drain tube to drain pan. Chewed in half. Whenever unit defrosted water would drip outside the pan on to flooring causing water under unit. Will need authorization CNOTES to fix drain tube. Unit is not hooked to water. Tech attached toe kick as it was not on unit.
Near Leander, TX 78641
Lou
Job Details: 06/05/2018
arrived on site to inspect dishwasher leaking. Upon further inspection, I placed the unit in diagnostics and tested. As soon as the unit began to fill, the sump began to leak at the diverted. I immediately shut the unit off and drained the unit. I quoted the customer $166.45 sump/motor, $60.61 for panel, $30.16 x4 $120.64 for lower rack wheels, $199.99 for labor/service fee for a total with tax of $592.87. Customer advised that she would need to discuss with husband and would let the office know if they wanted to move forward with repair. I advised the customer the the quote is good for 30 days. Customer paid $108.24 for service fee today and total repair after service fees would be $484.63 due at the time of repair. No water leaks observed at the end of service. Took pictures of damage to floors under unit.
Near Temple, TX 76502
Mike G.
Job Details: 06/05/2018
G7CE3034XB00, Arrived on site for cooktop seal damaged checked unit by removing cooktop and found that the seal is damaged removed damaged seal and replaced with cooktop foam tape checked unit and unit checked fine at this time....
Near Temple, TX 76502
Mike G.
Job Details: 06/05/2018
G7CE3034XB00, Arrived on site for cooktop seal damaged checked unit by removing cooktop and found that the seal is damaged removed damaged seal and replaced with cooktop foam tape checked unit and unit checked fine at this time....