"Arrived on site for a washing machine that is still having a drain issue. Inspected unit and work area. Did you from the customers complaint and found one of the wires on the drain pump connector separated from the actual connector. Fixed the connector and was able to drain the unit. Once the unit was fully drained, the unit stuck its self into the drain and would not Start draining until the unit was unplugged. A power cycled the unit several times and blew through the pressure hose. Found no blockage. Found the unit was still draining with the pressure hose removed from the control. The unit will need a new control for repair. Ordering the part but the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11419171 (Control)"

"Arrived on site for a washing machine that is not spinning out clothes. Inspected unit and work area. The customer advised at the unit on a wash cycle completely stopped draining and would not allow the letter to unlock. I did confirm the customers complaint and attempted to turn the unit on. Found the unit would not turn on but could not hear the drain pump running. Measured resistance through the drain pump and found that the drain pump it shorted.

Arrived on site for a refrigerator that is leaking water from the bottom of the freezer door onto the floor. Inspected unit and work area. Did confirm that there was ice buildup in the evaporator drip pan. Steamed out the ice and removed the clog out of the drain tube in the back of the unit. Ran water through and the unit is now working as designed. Call complete.

"Arrived on site for a dryer that is not starting any cycles. Inspected unit and work area. Confirm the customers complain and found wants the unit was started in the time start coming down, the basket was not spinning. Disassembled the unit and found the thermal fuse blown. I called Whirlpool tech line and spoke to Chris SR# 7734367381. He advised to go ahead and replace the thermal fuse in to measure temperature coming out of the exhaust. Found temperatures ranging from 164?F down to 131?F. I was advised this was good measurements and the issue would have to be we ventilation out of the home. Was advised to have the customer contact a vent cleaning service. Call complete."

"Arrived on site for a range where the burners do not work properly. Inspected unit and work area. The customer advised that none of her burners really work properly as she has had issues with all burners staying at the proper temperatures. The customer pull out a pan to tear up some water. Found at the pan that she gave me it was not flat and rounded. Had the customer show me the other pans that she typically uses and found all of them not properly flat to touch against the security safety button. I did advise the customer that this unit requires that you have a flat surface for your pants because it is not going to function properly otherwise. Tested all the burners and found all working as designed except for the right rear burner. found the element not even attempting to turn on. I called Whirlpool Safety Team and spoke to David SR# 7734259745. He advised that based on the current information, whirlpool would not cover the repair and the customer would need to purchase new cookware for the unit. The customer advised that she did not wanna proceed forward with repair if whirlpool was not gonna cover it because she does not like this unit anyway and were just referred by her self in the unit. Call complete."

"Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. The customer advised that they had lost power this morning at 4 oclock and were not expecting power until later this afternoon. They did advise that a day after they called, the unit began to cool as designed. They did not know if there was still an ongoing issue with the unit or not but since they had no power they couldnt tell whether or not the unit would still work once the unit was powered back on. Luckily, power was returned to the customers unit prior to my departure. I did find the unit compressor kick on an attempt to cool. Ran the unit for 15 minutes and did find the unit continuing to cool down. I did explain to the customer that because the unit is working at this time, I could not verify what initially caused their issue. The unit is now working as designed. Call complete."

Arrived on site for a washing machine that is making a knocking sound as it goes into a spin. Inspected unit and work area. Ran unit through diagnostics and did not find any stored error codes. Ran the unit through an auto test in the unit ran as designed. Were on the unit through a high-speed spin and the unit ran as designed. Did notice that the unit was unlevel and leaning to the right where the tub was pressed up against the side wall. Did adjust the feet to level out the unit but did advise the customer that there were no issues that I could see with the unit. The unit is working as designed. Call complete.

Arrived on site for dishwasher not draining. Gain access to unit put unit into diagnostics mode found error F6E4. On inspection water was standing in the bottom of DW. CX says it is a new build and the DW never worked. Pulled drain line off garbage disposal and found knock out still intact. Knocked the disk out. Reconnected drain hose and tested unit. During service noticed that the kick plate was missing and the insulation blanket was missing .Order parts for CX Unit working as designed. No water leaks observed during service.; ordrng 1 W10827631 (Access panel) and 2 WPW10503548 (Fastner)s and 1 W10896113 (Insulation blanket)

Arrived to inspect knobs rubbing. I found the left two burner knobs would rub during ignition and were much closer to the cooktop than the others. There was a steady slant to all the knobs that denoted an issue with the manifold assy. The cooktop had several marks and decals had sections missing. No gas leaks detected during service. ; ordrng 1 W11204395 (Cooktop) and 1 W10594396 (Manifold Assy)

"Arrived to inspect no water flow. I entered service test mode and found F4E3 F7E1 stored. I tested the sump assembly and it showed the correct ohms. The control would only momentarily apply voltage and I removed and replaced it. The issue persisted and I found the pump motor had been leaked on from a faulty sump assy seal, causing the resistance reading to be nearly the expected of the motor circuit. I removed and replaced the sump assembly and the issue was corrected. Operational test good, no leaks observed upon completion of service.

Arrived for cooling issue. FC 23?RC 58? Discussed with CX that he put unit into manual defrost. Removed old defrost timer and was very warm to the touch. I removed and replaced the defrost timer and tested. The unit operated as designed and I am applying our warranty to this service. No leaks observed during service.

"Arrived on site for dishwasher not cleaning. I inspected the unit and work area. I found fault codes f10e2 vent wax motor failure f1e1 acu fault f8e2 inlet valve failure. I ran a diagnostics cycle and found the unit Leaking from the wash motor. I am ordering the vent motor, control, and returning with the sump and motor assembly to complete the repair. The office will reschedule. ; ordrng 1 W11416460 (Vent) and 1 W11410066 (Control)"

"Arrived on site for washer not spinning out the clothes. I inspected the unit and work area. I inspected the gearcase and found it leaking oil. I ran a diagnostics cycle and found the gearcase starting to howl, like the bearings are going out.; ordrng 1 W11393685 (Gearcase)"

Arrived on site to install previous diagnose parts. I gained access to the control and transformer. I replaced both. I reassembled the unit. I tested the light and blower motor. The unit is working as designed. Job complete.

Arrived on site to install a new heating element. I verified the model and serial number fall in range for service pointer W11540964. I installed the new heating element and tested it. It is now working as designed. Job complete. No water leaks detected.

"Arrived on site for fridge not making ice or producing water. I found the water line turned off and the inlet valve not seated properly. I reseated the valve and turned the water on. I tested the icemaker and water dispenser. Both are working now. The sound the tenant is hearing is the water valve opening while the ice maker is filling, this noise is usual. The unit is working as designed. Job complete."

Arrived on site for dryer not heating. I inspected the unit and work area. I tested the unit and found it tumbling but the ignitor not glowing. I gained access to the ignitor and found it in good condition. I gained access to the thermal fuse and found it open. I installed a new fuse. I reassembled the unit and tested it. I found it working as designed.

Arrived on site for range knobs getting hot to the touch. I inspected the unit and work area. I found the door hinges have lost some tension and are allowing the door to fall open and not hold tension while closed. I installed a new hinges. We leveled the unit properly. We ran a bake and found the knobs heating to around 90 degrees.

"Arrived on site for dishwasher not cleaning properly. I inspected the unit and work area. I found F6e1 low no water, f6e4 float switch open. I found the lower spray arm not seated properly onto the outlet cover. I inspected the cover and spray arm I found some of the locking tabs damaged. I reseated the spray arm. I also found the unit not fully installed into the cabinet. I leveled the unit as best as possible. I ran a diagnostics cycle and found the motor working properly. I recommend the customer replace the lower spray arm and outlet cover

"Arrived on site to diagnose vent hood that is not properly shutting down the motor when retracting up and down, also found unit has to have the switch pressed in to go both up and down and lost the auto function. Found the switches / motor cam are not properly making contact when the motor is reaching the correct positions. Replaced all 3 motor related microswitches. Retested unit and found problem is still persisting, indicating some contact/geometry inside the motor assembly isn't making contact. Ordering complete motor assy with switches to resolve. Office to schedule. ; ordrng 1 W11230930 (Control Switch)"

"Arrived on site to diagnose refrigerator not making ice. Customer said they found an E5 error. Checked via diagnostic and also confirmed E5. Checked Temps and found FC at -2, RC at 41. Icebox also at 41. Found temp set to 41. Lowered RC Temps to 37 per recommended, also advised cleaning condenser coil regularly. Tested and found unit does harvest, but slowly. Ordering icemaker to resolve. Office to schedule when we get part. ; ordrng 1 W11294907 (Icemaker)"

Arrived on site to diagnose range with front left cooktop burner locked to high. Tested burner and on single or dual element it will lock to high and does not cycle. Replaced cracked element and infinite switch. Tested unit and verified its properly cycling. Call complete.

Arrived on site to install refrigerator door due to dented door from shipping. Used provided door and replaced right side RC door. Unit working as designed. Call complete.

Arrived on site to diagnose refrigerator that was not cooling. On arrival customer told me they had already resolved the issue. Informed them they are out of warranty and to follow up if issue returns. Unit is rental so we would need approval from the landlord. Call complete.

"Arrived on site to diagnose dryer that is not fully drying clothes. Ran unit and found it is heating, but not venting. Ran vent tester and found a bad airflow reading from it. Customer advised to have vents cleaned since unit isn't venting. Call complete."

Arrived on site to install new heater per SP W11540964. Installed new element and verified no water leaks or damage present. Call complete.

"Arrived on site to diagnose dishwasher with no power at unit, will not start. Examined unit and found good voltage to the unit.

Arrived on site to diagnose a range that was damaged during installation. Found right side panel damaged and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 WPW10162245 (Panel)

Arrived on site to diagnose a dishwasher that was damaged during installation. Found back left cornet of tub cracked and lower rack damaged. Both parts will need to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W11513977 (Tub) and 1 W10161215 (Rack)

Arrived on site to diagnose a refrigerator that is slow to produce ice. Found freezer temps ok and icemaker cycling. Also no water issues found. Did not airflow in unit blocked by items and advised customer on airflow channels for proper operation. No further repairs needed and no leaks were found at time of service.

Arrived on site to diagnose a dryer that was making unusual noise. Customer already had another company correct issue and just wanted unit inspected. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and no further repairs needed.

Arrived on site to diagnose a dryer that is making unusual noise. Found front motor clip not installed properly and rubbing on motor shaft. Installed clip properly and tested unit. Found all is functioning properly at this time.

Arrived on site to diagnose a refrigerator that is not dispensing ice. Found dispenser chute clogged and cleared clog. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to replace previously ordered parts for oven. Replaced lower blower and tested unit. Found all is functioning properly at this time and upper fan was not needed.

Arrived on site to diagnose a range with an oven not heating.

"Arrived on site to test unit for no heat at times, customer stated that unit drying good on timed dry but no on sensor mode, ordering moisture sensors, harness and vent tester,### ; ordrng 2 WP3387223 (Moisture)s and 1 WPW10298258 (Harness) and 1 WPW10106710 (Vent tester)"

"Arrived on site to test unit for low ice production, found E2 error code for RC ice maker, lost home position, and FC ice maker turns itself off at time during harvest, customer just want to fix the FC ice maker, ordering FC ice maker with harness and RC ice maker due to customer might decide to proceed repair, ordrng 1 W11294907 (RC ice maker) and 1 W10886939 (FC ice maker) and 1 W10886933 (Ice maker harness)"

"Arrived on site to test unit for noise , customer stated that the noise was coming form the back control panel unit has been unplugged for a week and is fully defrosted, powered unit back on and found the deli UI has not power removed UI and found water in it, before proceeding with further diagnostics, gave customer the statement to read, do to the issue already effecting the control boards and user interfaces do not recommend proceeding with repai

"Arrived on site to replace previously diagnosed screw and oven bottom pan, replaced parts unit is now functioning properly, job complete"

"Arrived on site to test unit for no cool, tested unit found evaporator completely frozen over, heater is activating, exposed evaporator and found only the bottom is getting defrosted but not the top, heater is good, thermistors are in range, replaced control box due to short defrost cycles, unit is now running as designed no leaks detected job complete"

"Arrived on site to replace previously diagnosed replaced drain pump but drain pump and water valve will not engage , exposed control and retention clip from brown wire connection is missing/ broken off, replaced control, tested unit unit now functioning properly, no leaks detected job complete"

"Arrived on site to test unit missing parts, tested unit found gasket has popped out in multiple spots, applied silicone and installed gaskets back, advised customer to gently open the door next 24 hours to allow silicone to dry, no other issues found job complete"

"Arrived on site to replace Heating Element - SP W11540964 - Special Project S17304 , replaced heater tested unit, unit now running as designed no leaks detected job complete"

"Arrived on site to test unit for long drain error code, tested unit found no restriction in drain hose, cleared pressure dome and drain pump filter, ran diagnostics cycle and all tested good but getting still getting F9E1 error, do to this intermittent issue recommend to replace pressure switch. replaced switch, ran diagnostics cycle, the error is no longer present, advised customer that is issue persists a control will be needed, no leaks detected job complete"

"Arrived on site to test unit for humming and not operating. Found drive motor seized. Checked tension on chain and was extremely tight. Loosened drive chain but motor is shot. Also found start button not engaging properly. Recommend replacing drive motor, switch assembly and ordering grease. ###. ; ordrng 1 W10439651 (Drive motor) and 2 675351 (Grease)s and 1 WP9871824 (Switch assembly)"

"Arrived on site to test unit for not cooling properly. Found compressor struggling to engage. Recommend replacing defective compressor. Needing 2hrs, SS tech and r600 components. ###. ; ordrng 1 W11599968 (Compressor) and 1 W11109499 (NonUV) and 1 W11598145 (Inverter box) and 1 W11592058 (Thermostat) and 1 Nitrogen (Nitrogen) and 1 Lokringkit (Lokring kit) and 1 R600kit (R600 kit)"

"Arrived on site to test unit for FC light not illuminating. Spoke with MS and repair would be covered per special project S191AQ. Replaced module, unit working as designed. No leaks detected.

Arrived on site to test unit for microwave not turning on. Found unit prompting to close door when door closed and attempting to start. Found control not recognizing switch state.

Arrived on site to test unit for intermittent ice production. Found valve is not closing properly causing weeping and full tube to freeze over. Also found filter head was leaking. Recommended replacing both parts Advised customer to leave water off to unit to prevent cabinet and flooring damage.

"Arrived on site to test unit for not washing properly and wet clothes at end of wash cycle. Found drain pump wire was cut. Installed butt connection and swapped control as a precautionary. Tested unit and found actuator not engaging. Replaced actuator, unit now working as designed. No leaks detected. Job complete."

"Arrived on site to replace element per special project. Replaced element, unit working as designed. No leaks detected. Job complete."

"Arrived on site to test unit for not washing properly and wet clothes at the end of wash cycles. Found a pecan had worked its was into belt cover popping belt off. Replaced cam and reattached belt, unit working as designed. No leaks detected. Job complete."

"Arrived on site to replace console and switch membrane. Verified parts were needed. Replaced parts, unit working as designed. Job complete."

"Arrived on site for dishwasher, inspected unit and work area. Gained access to heater and replaced with new and improved one. I then IEntered in diagnostics and then tested, unit is now operating as designed. No leaks where observed during service, job completed."

"Arrived to inspect refrigerator not dispensing water. CX reports that ice maker is still producing ice, but the water dispenser has stopped working. RC temp 25?. Unit was set to 33?. Adjusted unit to MFG recommended temperatures. called tech line and spoke with Travis SR#7734353799 and explained the situation of the water line freezing for the second time, he recommended to use perma gum to seal and the water line inlets and around the icemaker fill tube. Removed water line from cabinet and inspected for any splits and it was good. Removed ice build up in the line and reinstalled. I then tested unit and its now dispensing water as designed. No leaks where observed during service. Job completed."

"Arrived on site to inspect frost build up in FC. FC temperature 3?, RC temperature 26? unit set to MFG recommended temperatures. I found that the FC was collecting frost near shelf rails, but I did not find any air gap openings in FC. Unit was tilted forward due to installation. Cleared ice from FC and realigned unit for better seals. I inspected the Freezer door and the door was sealing properly. Checked door gaskets and no tears were observed. Removed evap cover to inspect for ice build up and found no excessive ice build up on evaporator. Operational test good. No leaks observed during service.If issue persists we will have to order evap motor."

Arrived to inspect range front left burner not igniting. I took apart the front cover and found the the harness that connects to the igniter was unplugged. I plugged the harness in and tested and the burner igniter began working as intended. Operational test good. No leaks detected.

Arrived to inspect the front burners putting out an excessively large flame. I found that the orifices were in the wrong place and needed to be switch. I switched them and the unit began operating as designed. No leaks observed during service.

"Arrived on site for dishwasher, inspected unit and work area. Found friction pads for the door ripped. Replaced both pads and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."

Arrived on site to inspect oven door damaged during installation. Door is warped and needs to be replaced. R/R door transferred components from old door to new one and the device is operating as intended.

"Arrived on site for dishwasher, inspected unit and work area. Gained access to the heater element to replace it with the new and improved one. Tested unit and its now operating as designed, no leaks where observed during service. Job completed."

Arrived on site to inspect refrigerator not cooling. Moved unit away from the wall and found that the start relay was burned up. R/R start relay and powered unit. Operational test good. No leaks observed during service.Payment ref# 4532762680

"Arrived on site for dryer not heating correctly. Upon arrival confirmed issue. Found element, fuses, & stats all functioning within required specs. Found unit had clog in venting causing extended dry times. Found unit needs dvc to correct issue. Over all unit is functioning as designed. Instructed customer on dvc process. Call complete"

Called customer regarding dishwasher and element repair. Customer instructed element had already been replaced with correct styled in previous repairs. Call complete

Arrived on site for refrigerator not making ice. Upon arrival customer stated they had resolved issue and tried contacting whirlpool to cancel service. No fees collected no service preformed call complete

Arrived on site for dishwasher neeeding new element per SP W11540964 - Special Project S17304. Upon arrival confirmed issue and replaced element.found no leaks during tests. Call complete

Arrived on site for dishwasher Not cleaning well. Upon arrival confirmed complaint and found f4e3 in diagnostics. Found motor failing to run with a full power supplied replaced sump asm. Reassembled and tested unit. Found no leaks during tests. Call complete

Arrived on site for refrigerator freezing items on rc side of unit. Upon arrival confirmed complaint found rc thermistor failing to give accurate resistance readings. Replaced thermistor. Informed customer to give unit 24 hrs to stabilize temps. Call complete

Find on site for refrigerator not cooling. Upon arrival confirmed issue and found a minor differences you still occurring. After further testing found the control in RC thermistor had failed. Replace both parts reassembled unit after clearing all ice and inform customer to give it 24 hours to stabilize the temps.

Arrived on site for dryer making loud noise. Upon arrival confirmed complaint and sound. After further testing I found blower wheel broken causing noise. Replaced blower wheel the. Tested unit. Found noise gone and dryer functioning as designed. Call complete

Arrived onsite for dishwasher blinking lights and not starting a cycle. Upon arrival inspected unit. As soon as unit was powered the indicator light would blink 6/1 error code. Tried clearing but would not. In normal mode UI was not responsive . Put in diagnostics and in test one buttons would respond. Unit would then revert back to blinking. No communication from ACU. Ordering control and UI for repair. ### ; ordrng 1 W11410065 (Control) and 1 W11412299 (Latch) and 1 W11416788 (Panel/UI)

Arrived onsite to service another appliance and found this unit falls in service pointer for special project S17304. Will need to order and replace heating element. ###. ; ordrng 1 W11537778 (Heating element)

"Arrived onsite for range flame distortion. Upon arrival inspected unit. Tested and found all burners igniting and burning properly. Did not see any issues with flame height on any burner. Customer stated flames dance while the air is on. Notified customer that humidifiers and AC vents can cause flame distortion or discoloration affecting air gas mix or burning impurities. Customer also stated took over 20 min to boil a pot of water. Called tech line for assistance. Sent tech pictures of flame and recorded normal operation. When asked about boiling water tech explained, 2.5 quart @ 70 degrees will take about 20 min to boil. Provided #7734352408. Unit is functioning properly. Job complete"

Arrived onsite for dishwasher making noise. Upon arrival inspected unit. Customer stated it sounded like spray arm was not spinning properly. Inspected loading. Found recently completed load had oversized lid that was impeding the arm. Instructed customer on proper loading to insure are could rotate freely. Unit is functioning properly. No leaks present at this time. Job complete

"Arrived onsite for refrigerator door not sealing properly. Upon arrival customer said unit had multiple issues. Air was blowing through door area and the UI was glitching. Customer had video showing each instance. Inspected unit and could not find any signs of gaps or air leakage in door or seal. Claims air was blowing and making the flames on the range flicker and wave. Also found no signs of excessive frost buildup in the cabinet that would have suggested any air leakage. Check UI and is responsive. From the video appears customer was in test/diagnostics mode, not options mode for filter reset. Called tech line for assistance. Provided SR#7734300441. Could not duplicate any issues during visit. Unit is functioning as designed. Tech line suggested referring customer to customer service. Job complete"

Arrived onsite to replace faulty heating element under special Project S17304. Replaced element and tested. Unit is functioning properly. Customer has second dishwasher that needs service as well. Creating separate work order. Job complete

"Arrived onsite for dishwasher with flashing lights. Upon arrival inspected unit. Found power off. Powered unit and tested. Ran diagnostics and found stored error code 8/4, 10/2 , 8/2. Inspected overflow tray. Cleared codes and tested. Diagnostics cycle passed. Ran normal cycle. Normal cycle running without issues. Did notice suds in the bottom of the tub. Unit hay have have over suds condition lead into the overflow tray. Instructed customer on detergent use and rinse aid. Ran express wash to clear residual detergent. No leaks present at this time. Job complete"

"Arrived onsite for dishwasher not turning on. Upon arrival inspected unit. When checking unit found unit not secured/ anchored properly with hardware. Positioned unit for testing. Unit powered up, had no error codes and passed all testing. Appears to be that when the door is trying to be opened the whole unit leans forward and is tugging on the electrical connections. Not was not installed properly needs mounting hardware . Notified customer that the installation company will need to resolve the issue as the machine is functioning properly. Job complete"

"Arrived onsite for dishwasher not heating properly. Upon arrival inspected unit. Customer stated dishes were coming out wet and was not used to that on previously owned dishwasher. Viewed recently completed load. Found water on plastic containers and utensils. Ran test to insure heating element is functioning. No error codes and element did energize. Instructed customer on water temperature, use of rinse aid, placement and material use. Unit is operating as designed."

Arrived onsite for ice maker not producing ice properly. Upon arrival inspected unit. Found ice maker not completing full harvest cycle. Tray would not fully harvest then fill causing an overfill and chunks to form. Ice tray stuck in position. Replaced ice maker. Ran test 44 and harvest did complete. Unit is now functioning properly. Job complete

Arrived on site for door issues. Found right side door not closing properly adjusted right side door hinge and bracket tested door operation good.

"Arrived on site for no lights. Diagnosed a defective led module,replaced freezer led module all leds working as designed"

Arrived on site. Found icemaker running through a double fill diagnosed a defective icemaker. Replaced icemaker ran harvest test passed ran fill test passed.

"Arrived on site for cooling complaint in fresh food section,damper open good air flow,freezer cooling correctly,attempted to enter diagnostics main control kicking out of diagnostics and not entering diagnosed a defective control board. Replaced control board ran diagnostics passed changed defrost setting to basic.

"Arrived on site for no cool. Pierced low side pressure reading -20 installed a service valve,pressurized system faint hissing noise in compressor compartment checked condenser weld joints found noise coming from around heat exchanger,wiggled cap tube noise appeared to increase gave cap tube a slight tug and found broken cap tube called tech support sent picture to tech support. Per tech support unit whirlpool will contact customer SR#7734356074; used 1 W11506635 (Access valve) from stock"

"Arrived on site for oil on fresh food evaporator and loud odd noise from 3 way valve. Removed evaporator installed a new fresh food evaporator,removed filter drier while scouring the cap tube to be removed the 3 way valve cap tube snapped at liner. Attempted to remove cap tube from liner with no success,called tech support sent pictures to tech support per tech support whirlpool will contact customer Sr#7734359107"

"Arrived on site for cooling complaint in fresh food section. Ran diagnostics weak air flow,thermistor reading off to refrigerator temp gauge diagnosed defective thermistors. Removed cover defrosted evaporator replaced cover assembly,reassembled unit changed defrost setting to basic.

"Arrived on site to inspect range with no power. Upon further inspection, I tested voltage at the wall and got 243 volts. Tested voltage at the terminal block and got 243 volts. Tested voltage at the control and had 243 volts. I found the control is bad. Ordering main control. Office to schedule return service due to the availability of the part.; ordrng 1 W11583303 (Main control)"

"Arrived on site to inspect range with no power. Upon further inspection, I tested voltage at the wall and got 243 volts. Tested voltage at the terminal block and got 243 volts. Tested voltage at the control and had 243 volts. I found the control is bad. Ordering main control. Office to schedule return service due to the availability of the part.; ordrng 1 W11567348 (Main control)"

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the airflow using my vent tester and found the unit failed 2 tests for bad airflow. Removed the back panel and tested the element, cutoffs, fuse, and thermostat and found the thermostat and element bad. Removed and replaced the element and am ordering the thermostat. Scheduled return service for 08/18/22 and unit will be in model apartmentsee ATTENTION NOTES. No lint observed during service.; ordrng 1 WP3387134 (Thermostat)"

"Arrived on site to inspect dryer door not staying closed. Upon further inspection, I found the door hinges had been bent outwards. I adjusted the hinges and tested the door and it is operating as designed. No lint observed during service, job completed."

"Arrived on site to inspect refrigerator with lights not functioning. Upon further inspection, I found the FC mode use dim and all of the modules to the water box and the back module in the ice maker housing were dim and the front module in the ice maker housing was not working I removed and replaced the module and tested. Unit is operating as designed. I advised the customer of things to look for if they see that the unit is not operating properly. No water leaks observed during service, job completed."

"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."

"Arrived on site to inspect dishwasher upper rack rollers. Upon further inspection, I found the upper rack rollers missing. I installed the rollers and tested operation and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Due to the previous RC door being defective, I removed and replaced the RC door and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not going into defrost, I removed and replaced the control box and thermistor with harness and tested. Unit is operating as designed. Using manufacturer approved silicone, I sealed the gaps in between the liner and chassis and openings of the doors. Also checked the back for damage per customer request and found the back cover dented inward on the right side. I removed the cover and found no parts damaged. I straightened the cover best I could No water leaks observed during service, job completed."

Arrived onsite for refrigerator that is not cooling. Upon inspection I found that there was no frost pattern and the unit would kick off every time it tried to start and would do the same with new start device. I am ordering 1x ss 2hrs. ###. v.palatnyk@gmail.com ; ordrng 1 W11092625 (COMPRESSOR) and 1 W10836706 (Evap) and 1 Uv (Uv drier) and 1 Accessvalve (Access valve)

Arrived onsite for dishwasher that is running louder that normal. Upon arrival performed a diagnostics test and found that unit was making and unusual sound when running and found skip steps in the diagnostics cycle and go to drain. I also advised customer that he needs to get a M&s sticker from whirlpool in order to cover and more repairs.; ordrng 1 W11416362 (Sump&motor)

Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778?after doing so doing so I tested the unit and found that the unit operated as designed no leaks job complete.

Arrived onsite for mw that is making a loud buzzing noise when in use. Upon inspection I found that the unit is heating like it should. But theres a buzzing noise. Upon further inspection I found that the chassis raper was not installed properly/ loose causing it to vibrate against the chassis. I.also check the mag and found that it was good along with the wave guide all other high voltage components looked good too. I corrected the rapper and tested unit and found it the noise was gone. Unit operating as designed. Job complete