Service History 882

Near Austin, TX 78759
Cliff
Job Details: 07/08/2019
WASHER WHIRLPOOL MHW5500FW0 ARRIVED ON site washing machine that is Leaving clothes wet at the end of the cycle. Found control board miss registering and balance loads. Her service plan or replace control board and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78749
Luis
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL GI6SARXXF06 "Arrived on site for no ice. ICEMAKER not running through a forced cycle diagnosed faulty icemaker,installed updated icemaker kit powered unit on water filled icemaker unit working as designed"
Near Coupland, TX 78615
Cliff
Job Details: 07/08/2019
DRYER MAYTAG MEDC215EW1 Arrived on site to diagnose a dryer that is taking too long to dry clothes. Found external venting clogged causing the unit to have lack of air flow. Advise customer of findings and advise having external venting cleaned every six months to prevent fire hazards and to improve dryer performance.
Near Round Rock, TX 78665
Al
Job Details: 07/08/2019
OVEN WHIRLPOOL WOS51EC0AS00 Arrived to inspect wall oven no power issues.Confirmed the complaint and removed and replaced the control.Reassembled and tested the unit and unit tested as designed..JOB COMPLETE
Near Austin, TX 78729
Tyler B.
Job Details: 07/08/2019
RANGE WHIRLPOOL WFG525S0HS0 "Arrived onsite for unit not accepting touch. Found control faulty, replaced control and tested all functions good. O leaks on site"
Near Manchaca, TX 78652
Luis
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived to unit 1311 for no cool. Compressor running no frost on evaporator,pierced system unit low on refrigerant diagnosed leak in system. Installed new evaporator, compressor and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly
Near New Braunfels, TX 78130
Kevin
Job Details: 07/08/2019
FREEZER KITCHENAID WRV986FDEM "Arrived on site and found customer has a Lowe’s extended warranty, took a picture of receipt. Found condensation on top of freezer door gasket and will need to add gasket strips per tech line. If you have never done this before speak to CS for KB or instructions. Icemaker is also leaking into bin also took a picture and will order this as well. No water leaks detected at time of service ; ordrng 2 A3189395 (gasket)s and 1 W10886939 (icemaker)"
Near Austin, TX 78753
Ron
Job Details: 07/05/2019
RANGE GE JGBS66DEK3BB "Arrived onsite to replace previously ordered parts, installed new socket and control board. Tested range on bake, reached 350 degrees with no problems"
Near Kyle, TX 78640
Leonardo
Job Details: 07/05/2019
UNKNOWN UNKNOWN 1.23E+12
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 Left on site to diagnose a refrigerator that is not sealing properly. Tested unit and Found Center mullion not closing due to doors not being level. Leveled unit and noted ice dispenser motor not opening and closing properly. Ice dispenser motor will need to be replaced to complete repairs..; ordrng 1 W11189145 (ICE DOOR BRACKET) and 1 W11204892 (SEPARATOR)
Near Austin, TX 78703
Ron
Job Details: 07/05/2019
FREEZER WHIRLPOOL EV161NZTQ002 "Arrived onsite for not cooling and making a loud noise. Freezer was currently running and cooling. Customer explained she accidentally left door, Sunday causing ice cream to melt. Closed the door within 24hrs freezer started making noise. Customer unplugged for 24 hrs now it is running properly. Performed diagnostics confirmed freezer temp of 8 degrees everything was frozen solid. I advised unit possibly had ice build up unplugging for 24 hrs resolved it. Confirmed seals were in good shape as well"
Near Austin, TX 78734
Paul
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL ED5LHAXWB02 Arrived onsite for the refrigerator that’s not dispensing water or making ice. I found the water dispenser paddle jammed and not hitting the micro switch. I corrected the arm and tested the dispenser. The unit worked but had poor water flow because the filter is defective. I removed the filter and the unit worked as designed. I tested the ice maker and found no voltage to it from the receiver. The emitter and receiver needs to be replaced.. I replaced the emitter and receiver controls and tested the unit. The new receiver is not seeing the emitter. Reordering the control & c-notes.ordrng 1 C-NOTES (CUSTOMER REQUEST AFTER 12:00 APPOINTMENT) and 1 W10757851 (CONTROL)
Near Georgetown, TX 78633
Jonathan S
Job Details: 07/05/2019
DISHWASHER GE GDT695SSJSS "Arrived on site for GE dishwasher top rack making noise. Inspected unit and rack. Checked for all bearings in place. Checked for service pointer on unit, found none. Called GE each support and spoke with Chuck. Found rack not binding up and pull out as designed. Check said that normal. Case#190703-001-291. Customer can contact GE customer service at 1-800-386-1215.
Near Bastrop, TX 78602
Steve C.
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site to replace the harness thermistor due to unit not cooling. Replaced the thermistor and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78723
Scott
Job Details: 07/05/2019
DISHWASHER KENMORE 665.1595879 Arrived on site for leaking DW . Found barrier in door has failed . Job complete.
Near Kyle, TX 78640
Kevin
Job Details: 07/05/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found timer is not advancing, replaced timer and dryer is now operating properly. Found no airflow through windscreen and recommended to customer that it be cleaned before dryer is used again. Job complete."
Near Austin, TX 78735
Leonardo
Job Details: 07/05/2019
DISHWASHER KITCHENAID KDTE704DSS1 "Arrived on site tested unit to find unit door upper installation mount loose and interfering with door operation. The installation mount has double sided tape that is wearing out. Adjusted the unit mount to allow unit door operation. Unit washes fills, drains, as designed. Job complete."
Near Cedar Park, TX 78613
James
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KBSD608ESS00 Arrived on site and tested operation. I found water lines making a hammering sound when calling for water in dispenser. I found that the filter is not seating properly due to a bushing installed on left side of mounting plate causing the release button to get stuck on the lower grille. Corrected issue and tested. Unit now working properly. Job complete
Near Nolanville, TX 76559
Arthur B.
Job Details: 07/05/2019
COOKTOP GE JP3536SJ1SS "Arrived onsite for customer complaint of cooktop not coming on. Removed cooktop, upon inspection and found RR infinite switch shorted. Unit will need new RR infinite switch to complete repair. No other issues found and left breaker on off position.; ordrng 1 WB24X22340 (switch infinite cont RR)"
Near Austin, TX 78726
Paul
Job Details: 07/05/2019
WASHER LG WM9000HVA.ASSEEUS "Arrived onsite to replace the previous diagnosed parts. I found the black wire at the molex connector side of the tub light has shorted out. I reset the circuit breaker, disconnected the light, and tested the unit in diagnostics. The unit worked as designed. Need to replace the tub light to complete service. Ordering C-notes & EAQ61400802 LAMP,LED.; ordrng 1 C-NOTES (OFFICE TO SCHEDULE THE RETURN VISIT.) and 1 EAQ61400802 (LAMP,LED)"
Near Lakeway, TX 78734
Paul
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite for the dishwasher not cleaning the dishes. I found the pump motor trying to run but it was locked up. I replaced the the pump and motor. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
Near Marble Falls, TX 78654
Cliff
Job Details: 07/05/2019
WASHER AMANA NTW4516FW3 Arrived on site to diagnose a washing machine that is making abnormal noise. Tested all parts and components and found no mechanical failures or abnormal operation with washer at this time. No further repairs are needed. Advised homeowner on expected noise and best operation of machine to prevent out of balance loads. No leaks were found at time of service.
Near Round Rock, TX 78681
Al
Job Details: 07/05/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived to inspect error codes. Confirmed the complaint and removed and replaced the blower and control.Reassembled the unit and the unit began operating as designed.JOB COMPLETE
Near Liberty Hill, TX 78642
James
Job Details: 07/05/2019
WASHER WHIRLPOOL WFW8620HC0 Arrived on site and tested operation. I found no function from ui. Tested voltage and found proper voltage at outlet but no voltage at control. I found the L1 power in at line filter not plugged in and not locked into molex connector. Secured connection in molex and plugged L1 into line filter. Tested operation and found ace has a slow blink indicating a failed component. Ran diagnostics and found the clean washer button is not responding and the ui will turn it self off and on. Installed new ui and tested. I found same issue and unit will not advance through diagnostics. Unit will also need acu to complete repair. ; ordrng 1 W11322880 (CONTROL)
Near Marble Falls, TX 78654
Cliff
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker leaking and not cycling. Replaced icemaker and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78665
Joel G.
Job Details: 07/05/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04
Near Round Rock, TX 78664
Al
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived to inspect door damage.Customer advised the only damage to he unit was on the name plate.I removed and replaced the name plate.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE
Near Leander, TX 78641
James
Job Details: 07/05/2019
WASHER LG WM3370HWA Arrived on site and installed new ui. Ran diagnostics and found unit working properly. Customer requested to level unit but all leveling feet have been removed from pedestal and I cannot level the unit. Job complete.
Near Austin, TX 78735
Kevin
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Arrived on site and found still no production from icemaker, didn’t find any voltage to icemaker and when attempting to cycle manually motor does not turn. Found black wire with white tracer does not have continuity. Took picture. Will need to bring back new harness.; ordrng 1 W10838084 (harns-wire)"
Near Leander, TX 78641
Tyler B.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived onsite for light not working, found switch shorted, removed and replaced switch and tested good."
Near Taylor, TX 76574
Jonathan S
Job Details: 07/05/2019
RANGE AMANA NED4655EW1 "Arrived on site to install previous diagnosed parts. Removed failed motor and installed new. Tested operation, all tested good."
Near Liberty Hill, TX 78642
Cliff
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site to replace compressor for refrigerator. Upon arrival noted refrigerant lines sitting up against the back cover and frame of refrigerator causing abnormal vibration and noise. Adjusted all lines and leveled unit. Found all is functioning properly at this time and no further repairs are needed. No leaks were found at time of service.
Near Kyle, TX 78640
Kevin
Job Details: 07/05/2019
DRYER WHIRLPOOL WED7500GC0 "Arrived on site and inspected dryer and found all components are operating properly but control board is not sending power to heating element on L 1. Replaced control board and dryer will now heat properly. No lint found in cabinet at time of service, job complete."
Near San Marcos, TX 78666
Robert
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on job to replace harness. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78734
Paul
Job Details: 07/05/2019
DRYER WHIRLPOOL WED4950HW0 Arrived onsite for the dryer making a thumping sound when it starts up and stops. I tested the unit and could hear the noise the customer was talking about. I removed the drums and tested the unit and could still hear the noise coming from the vent. I found debris in the periscope vent that had gotten past the filter and it was hitting the top of the vent when the unit was turned on and dropping to the bottom when it was turned off. I removed the debris and tested the unit. The unit sounds good and is working as designed. Call complete.
Near Austin, TX 78717
Paul
Job Details: 07/05/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for the oven leaking hot air around the bottom of the door. I found the door sealing correctly. The customer didn’t know how the oven cooling fan worked and I explained that it was supposed to vent below the door. Call complete.
Near Taylor, TX 76574
Jonathan S
Job Details: 07/05/2019
OVEN MAYTAG MGS8800FZ0 "Arrived on site to install previous diagnosed parts. Removed controls and installed new. Tested operation, all tested good."
Near Burnet, TX 78611
Cliff
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to diagnose a dishwasher that will not turn on. Found neutral wire not fully connected at junction box. Rewired wiring and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near San Marcos, TX 78666
Luis
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for faulty compressor. Installed new compressor and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Pflugerville, TX 78660
Andy
Job Details: 07/05/2019
RANGE AMANA AGR5330BAS3 Arrived on site for range oven not sealing properly. Upon arrival customer informed me that oven door keeps separating and will not stay in place inspected unit and found door glass will need to be replaced as well as door seal.ordrng 1 WPW10535776 (GLASS DOOR) and 1 WPW10535793 (GLASS DOOR)
Near Manchaca, TX 78652
Kevin
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS331FDDM01 Arrived on site and found refrigerator is unplugged, after reconnecting to power observed frost pattern for 1 hour and took picture. Sent pic to CS and LM Refrigerator will need sealed system replaced, and will bring back defrost controller and UI If needed.
Near Round Rock, TX 78681
Thomas L.
Job Details: 07/05/2019
WASHER WHIRLPOOL WFW8540FW1 Arrived on site to repair unit displaying the long drain failure code. Open unit to find a jammed pump impeller. Released impeller and tested unit. Unit now operates properly with no water leaks.
Near Cedar Park, TX 78613
James
Job Details: 07/05/2019
WASHER WHIRLPOOL WET4024HW0 Arrived on site and installed new drain pump. When tested for operation I found the water nozzle is spraying water from the hose. Inspected and found clamp has been missing from hose and will need to be replaced. Cleaned up water that leaked out and left unit unplugged. Office to schedule return service ; ordrng 1 W11174391 (CLAMP)
Near Austin, TX 78746
Wesley
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and found unit producing properly. Replaced chute and ice container. All checks good. Unit is operating as designed.
Near Leander, TX 78641
Tyler B.
Job Details: 07/05/2019
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site for tub replacement. Found the bend to be mild, and was able to correct with a couple rubber mallet taps, found unit would pump and not pump intermittently. Leaving dishes dirty and soap in unit, relied pump and motor and tested good, no leaks on site. For now closing properly as well."
Near Temple, TX 76502
Arthur B.
Job Details: 07/05/2019
WASHER ROPER RTW4516FW2 "Arrived onsite for customer complaint of top load washer not starting. Plugged unit in and found lid latch clicking on and off. Removed and replaced latch. Reassembled, cleared error codes and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Andy
Job Details: 07/05/2019
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site for oven with error code. Tested and inspected unit and found F8-E0 code (Fan speed) found that main control has failed. Removed failed part and replaced. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78725
Scott
Job Details: 07/05/2019
WASHER WHIRLPOOL WGT3300SQ1 "Found inner basket had started to fail , inner support has Waller’s out . Causing damage to basket drive ,agitator .Ordering agitator ,basket , drive basket ,spanned nut . Autho .; ordrng 1 2MAN and 1 285785 (clutch) and 1 3352234 (basket) and 1 AUTHO and 1 W10820043 and 1 WP21366 (nut-spaner) and 1 WP3349743 (agitator) and 1 WP389140 (block)"
Near Hutto, TX 78634
Joel G.
Job Details: 07/05/2019
DRYER HOTPOINT HTDX100EM8WW
Near Cedar Park, TX 78613
James
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and found temps in unit are normal. Fresh food at 37 and freezer at 2 degrees. I found ice has build up on bottom of fresh food section due to air leak at ice maker seals. Evaporator is clear of ice build up and functioning properly. Unit will need new rear adapter kit and ice maker to repair. Ice maker is needed due to the coating beginning to flake on edges. Cleared slab of ice from floor of fresh food section. ; ordrng 1 212643 (sealer-gum) and 1 W11294907 (ICE MAKER ) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 WPW10635022 (adapter)
Near Austin, TX 78747
Leonardo
Job Details: 07/05/2019
DISHWASHER LG LDF7561ST Arrived on site to test unit for unit not draining. Test u it and found bad drain motor. Will need to order new drain motor EAU62043401 ; ordrng 1 EAU62043401 (DRAIN PUMP )
Near Bastrop, TX 78602
Steve C.
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KSCS25INBL00 "I am on site for the unit is not cooling. Found the display is reading at 70° for freezer and 70° for the refrigerator. Found the compressor is extremely hot and there is no frost pattern and some brown residue on the evaporator. Found the unit will need a new compressor, evaporator, and access valve. Will need to get authorization and will need three hours to complete the repair. All water connections were dry at the time of service.; ordrng 1 8201675 (compressor) and 1 CNOTE (AUTHO ) and 1 CNOTE (3HRS) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 WP2188823 (evaporator)"
Near Austin, TX 78751
Ron
Job Details: 07/05/2019
RANGE GE JGAS640RM1SS "Arrived onsite for range having a gas smell, performed leak test did find a leak on the rear or inside the oven. Determine the right rear burner electrode was not sparking. All of the other burners were igniting with no issues.
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/05/2019
REFRIGERATOR GE GSH25JSTASS "Arrived on site for no cool condition. The freezer is not self defrosting. The not defrosting is causing air circulation restriction.The customer will need to defrost the unit using towels on the floor and inside the freezer. We will return with a complete defrost System and use what parts are necessary. Water connections are dry.; ordrng 1 WR50X10068 (thermostat defrost) and 1 WR51X10055 (heater,defrost) and 1 WR55X10942P (CONTROL)"
Near Bastrop, TX 78602
Steve C.
Job Details: 07/05/2019
OVEN WHIRLPOOL WFE550S0HZ1 Arrived on site for the unit has smoke buildup.Tested the unit and found the wire harness checks good and all connections. Found the coating on the porcelain has not been burned off yet and it’s causing that smoke. The unit is working properly and job complete.
Near Leander, TX 78641
Tyler B.
Job Details: 07/05/2019
DISHWASHER LG LDF7774BD "Arrived on site for dishwasher not turning on. Removed plate and junction box, found wire nuts melted, removed box and power cord, chopped damaged end off, re-spliced, and connected and tested unit. Now working no leaks on site"
Near Austin, TX 78739
Kevin
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KSRW25CRSS03 "arrived on site and found icemaker is not cycling, there is no production and fill hose is frozen. Replaced ice maker and it began cycling and filled with water properly. No water leaks from connections at time of service quoted customer for replacement
Near Cedar Creek, TX 78612
Steve C.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Arrived on site for the unit is not freezing or cooling properly. Customer advised that the top section of the freezer will get cold but not the bottom. Found the evaporator cover is frosted over. The evaporator fan motor is turning on. Found the unit will need a new control due to not going to defrost. Will also need to order the heater and thermistor. Advise the customer but she will have to defrost the unit the day before.; ordrng 1 WP2323198 (defrost heater)
Near Bastrop, TX 78602
Steve C.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRF990FLM02 Arrived on site for the unit drawer will not open. Found the produce drawer left side will not open. Disassembled the shelf assembly and found the drawer went off-track. Reassemble the drawer and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78758
Wesley
Job Details: 07/05/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and replaced manifold. Tested unit. All checks good. No heating issue. Unit is operating as designed.
Near Temple, TX 76504
Arthur B.
Job Details: 07/05/2019
OVEN JENN-AIR JIS1450DP2 "Arrived onsite for customer complaint of range getting F2E1 error. When arrived, customer had already reset unit and is working as designed. No other issues found."
Near Del Valle, TX 78617
Scott
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL WDF110PABB4 Arrived on site for door rubbing on left side at bottom of door . Found unit had shifted again . Readjusted level feet to square up unit . No water leaks detected at time of service . Job complete .
Near , TX 78660
Andy
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found ice container failed and not allowing ice to pass freely. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Tyler B.
Job Details: 07/05/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived onsite for unit door opening while washing, found the unit was incorrectly installed, found unit up too highly causing door to contact cabinet trim up top. Removed unit, removed back wheels and re leveled unit, door now closes string and tight, also replaced latch. To be safe. No leaks on site"
Near Bastrop, TX 78602
Steve C.
Job Details: 07/05/2019
RANGE JENN-AIR JES9750AAW Arrived on site for the unit has the error code F1-7. Tested the unit and found the key membrane and control are defective.
Near Austin, TX 78748
Luis
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for no cool. Freezer not freezing,diagnosed leak in fresh food evaporator. Installed updated fresh food evaporator,secured thermistor to correct location on suction line using foil tape and a zip tie, installed new compressor and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. Repair covered under AUTHO S71233; ordrng 1 CNOTE (S71233 2xL), used 1 TJ90SF8404 (ACCESS VALVE) from stock"
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 I have a unit with a door gasket on the freezer where the magnets don’t meet one of the corners thus the gasket is not sealing and causing frosting. The new gaskets have the same flaw or defect. Will need to order two gaskets directly from the factory not a parts to see if we can get a good one.; ordrng 1 PARTSRESEARCHONGASKET and 2 W10407216 (gasket-fip)s
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/05/2019
REFRIGERATOR LG LFX25974SW/05 Arrived on site for moisture in fresh food section. There is heavy condensation in the fresh food section and it appears to be the two gaskets at the freezer vent coming into the fresh food section icebox door. There is icing at those gaskets as well. All water connections are dry.; ordrng 2 ADX73571201 (GASKET)s
Near Austin, TX 78739
Leonardo
Job Details: 07/05/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for unit not powering on. Found unit getting power but no display. Replaced control board and display board test unit and unit test good job complete.
Near Round Rock, TX 78681
Joel G.
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived on site to install part ordered by previous tech. Dispenser had already been replaced. Replaced main board eid operation. Monitored unit for a while to make sure all was normal and indeed it is running fine. Verified no water leaks at time of svc call.
Near Austin, TX 78717
Thomas L.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site to assist customer with moving of the refrigerator. The customer needed me to lift the feet and roll the unit out because the waterline going to the fridge hammers every time the washing machine fills. The customer requested that I leave the feet up so that he can move the unit as he needs to. All water connections were dry.
Near Temple, TX 76502
Arthur B.
Job Details: 07/05/2019
DISHWASHER MAYTAG MDB4949SDM0 "Arrived onsite for customer complaint of dishwasher tripping breaker after 2 minutes. Uninstalled dishwasher and found upon inspection, found a wire wrapped around heater nut. This was touching the harness causing short. Removed wire and reinstalled unit. Tested unit. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service."
Near Canyon Lake, TX 78133
Luis
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KFIS29PBMS02 "Arrived onsite for failed compressor. Removed failed compressor installed new compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly.
Near Austin, TX 78754
Ron
Job Details: 07/05/2019
RANGE WHIRLPOOL WFC130M0AB0 "Arrived onsite to install previously diagnosed parts, installed all 4 receptacle kits and burners. All 4 burners are working great not now"
Near Austin, TX 78753
Scott
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site found small amount of ice build up around dampener not allowing it to open fully . No water leaks detected at time of service . Job complete .
Near Wimberley, TX 78676
Robert
Job Details: 07/05/2019
WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of not washing. Found gearcase damaged will need gearcase replaced. ; ordrng 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11239857 (BELT) and 1 WPW10427633 (pulley shield)
Near Jarrell, TX 76537
Joel G.
Job Details: 07/05/2019
WASHER WHIRLPOOL WTW4815EW0 Arrived on site to diagnose washer not starting cycle. Found valve shorted and main board not responding. Got AUTHO from office from SC to replace. Replaced board and valve and verified operations. Recalibrated and verified no water leaks at time of svc call. Drain is secure.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS02 Arrived onsite to install new icemaker to french door refrigerator from prior visit’s diagnosis. Removed and replaced faulty icemaker. Reassembled and tested. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78744
Kevin
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site and inspected refrigerator and found icemaker harness is loose, after reattaching icemaker is now operating properly. No water leaks from connections at time of service, job complete"
Near Manchaca, TX 78652
Kevin
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found top of freezer door on left-hand side is far enough away from the cabinet that light is showing through. Took a picture. Disassembled freezer and replaced brackets and freezer door is now closing properly, took another picture. No water leaks from connections at time of service, job complete."
Near Austin, TX 78701
Ron
Job Details: 07/05/2019
OVEN WHIRLPOOL KSGG700ESS0 "Arrived onsite to install previously ordered parts, installed fan blower, control board received as not correct. I determined board was not needed. Oven tested good no f8e0"
Near Liberty Hill, TX 78642
James
Job Details: 07/05/2019
WASHER WHIRLPOOL WETLV27HW1 Arrived on site and tested operation. I found the unit has a failed door lock. Installed new and ran calibration and auto diagnostics. Unit tests good. Job complete
Near Austin, TX 78746
Wesley
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site and installed pump and motor. Unit is now operating as designed.
Near Georgetown, TX 78626
Joel G.
Job Details: 07/05/2019
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site to install parts I previously ordered. Replaced, pulled deep vacuum and verified no leaks per vacuum test, recharged on high side and verified operation. Replaced ice maker as well. Informed customer it will make a harvest every 3 hours or so and bin will be full in 72 hours if no ice is being used. Verified no water leaks at time of svc call."
Near Austin, TX 78729
Andy
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher issues. Inspected unit and found spray arm fell off and partially melted. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Bastrop, TX 78602
Steve C.
Job Details: 07/05/2019
OVEN GE JT3500SF4SS "Arrived on site for the is getting the f97 error code. Called ge and they advise to replace the lower fan motor , harness, sensor board and control board. Office will need to research the parts and reschedule customer. Will need to get autho. ; ordrng 1 CNOTE (2HRS) and 1 CNOTE (AUTHO) and 1 RESEARCH (HARNESS) and 1 RESEARCH (SENSOR BOARD) and 1 RESEARCH (CONTROL BOARD)"
Near Austin, TX 78726
Paul
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Arrived onsite for the refrigerator that started making fan noise and is not cooling properly. I found the RC evaporator frosted up and the fan causing the noise. I ran service step 128 and found control version 600. The main control needs to be replaced. I also found the old style evaporator cover, ice maker, fill valve, and Orion control. These will also need to be replaced. Ordering W10908391 ICEMAKER, W10918848 CNTRL-ELEC, & W11194380 VALVE. I went over defrost instructions with the customer explaining to turn the unit off and opened up for at least 48 hours before we arrive and had the waiver signed. ordrng 1 W10908391 (ICEMAKER) and 1 W10918848 (CNTRL-ELEC) and 1 W11194380 (VALVE)"
Near , TX 78653
Scott
Job Details: 07/05/2019
DRYER WHIRLPOOL WED4850HW0 "Arrived on site for dead dryer . Found terminal block burned up due to poor installation . Will need terminal block kit . Did inform customer they are responsible for getting power cord ,4 prong dryer . Return set .; ordrng 1 279320 (terminal block)"
Near Round Rock, TX 78681
Thomas L.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL MFI2670XEM0 Arrived on site for unit not dispensing water properly. The customer also informed me that the unit is making very small ice cubes. Replaced filter with bypass and pressure was still the same. Tested water pressure out of the wall and it is good. The refrigerator has a weak isolation valve. Will replace the single inlet water valve. All water connections are dry.; ordrng 1 WPW10498990 (valve-inlt)
Near Pflugerville, TX 78660
Andy
Job Details: 07/05/2019
DISHWASHER KITCHENAID KDTE104ESS4 Arrived on site for dishwasher not operating properly. Tested and inspected unit and found failed motor and sump assembly. removed failed part and replaced with new. Arrived unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78735
Kevin
Job Details: 07/05/2019
REFRIGERATOR KENMORE 106.566665 "arrived on site and inspected refrigerator and found icemaker production is good but ice cubes are larger on one end then the other. Uninstalled icemaker and found water has leaked out the bottom of the ice tray and the only reason it does not continue to leak is that it is frozen.No water leaks from connections at time of service, job complete"
Near Killeen, TX 76549
Arthur B.
Job Details: 07/05/2019
REFRIGERATOR LG LFX25991ST/02 "Arrived onsite to install new compressor from prior visit’s diagnosis. Removed compressor and dryer. Installed new compressor using braising methods. Installed dye drier and process stub using braising methods. Vacuumed unit down to -25psi. Charged unit with 4.76oz of R134a refrigerant on high side. Observed pressures. Found low side @ 2psi,high side @100 psi. Advised customer to wait 24-48hrs for temperatures to settle. Collected remaining due. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Al
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM00 "Arrived to inspect refrigerator not cooling.Confirmed the complaint and removed the evaporator cover in the freezer section.Noticed a massive frost buildup on the cover and all over the evaporator.Used my steamer to defrost the unit.Removed and replaced the control, evaporator motor and thermistor.Powered the unit on and saw a beautiful frost pattern on the evaporator.Reassembled the unit and unit began cooling.All water lines were dry at the time of service.Customer told to wait for 8-10 hours for unit to be at optimal temperatures for groceries.Customer satisfied JOB COMPLETE"
Near Temple, TX 76502
Arthur B.
Job Details: 07/05/2019
RANGE WHIRLPOOL WFE515S0EB2 Arrived onsite for customer complaint of cooktop portion of freestanding range missing. Confirmed issue. RH side of cooktop sealant is damaged which will cause thermal cracking. Ordering cooktop to complete repair. No other issues found.; ordrng 1 W10245805 (cooktop BLK)
Near Hutto, TX 78634
Jonathan S
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site to install previous diagnosed parts. Gained access to fresh food evaporator. Removed remaining ice from evaporator. Removed sensor and installed new. Removed control and installed new. Performed diagnostics mode and ran test 39 and found control reading sensor. All tested good, no water leaks present."
Near Round Rock, TX 78665
Al
Job Details: 07/05/2019
WASHER WHIRLPOOL WTW4616FW2 "Arrived to inspect washer tub issues.Confirmed the complaint and noticed the front left suspension rod was off the machine.Disassembled the unit, corrected the issue and unit now works as designed.Noticed the tub ring was damaged when the suspension issue began, so I’m ordering a new tub ring for the unit.; ordrng 1 WPW10531289 (TUB RING)"
Near San Marcos, TX 78666
Robert
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on job to replace ice bin and auger motor. Test motor and determined motor not issue instead replaced ice maker and ice bin.
Near Pflugerville, TX 78660
Andy
Job Details: 07/05/2019
MICROWAVE WHIRLPOOL WMH31017HB "Arrived on site for microwave not heating. Tested and inspected unit and found failed capacitor, magnetron and diode. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."
Near Georgetown, TX 78633
Jonathan S
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for refrigerator not dispensing water. Per diagnostics mode and tested dispenser. Removed water filter and tested. Tested water going to filter head housing and found none. Gained to single inlet valve and tested voltage, found only 70 volts to main solenoid. Will need to replace main control. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (SCH APT) and 1 W10843055 (CONTROL)"
Near West Lake Hills, TX 78746
Wesley
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL GX5SHTXTS01 Arrived onnsite and found unit operating as designed. Some frosting from freezer door having been left open. Cleared ice. All components check good. Unit is operating as designed.