Service History 881

Near Cedar Park, TX 78613
Lou
Job Details: 07/09/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect refrigerator ice buildup. Upon further inspection, the customer had the unit unplugged and defrosted as requested at previous service call. I removed the RC shelving and Evap cover to find the thermistor bad and positioned in the wrong place. Due to the unit icing up badly in the RC evaporator area, I am replacing the Evap motor/harness, UI and HV Control (office to get authorization ). Once I had these parts replaced, I removed the back cover and found the drain tube badly gapped. Using manufacturers approved silicone, I sealed the gap. Plugged the unit in and ran a diagnostics test on the unit. All components tested good. The unit began to cool and there was a good frost pattern on both evaporators. No water leaks observed during service, job completed."
Near Austin, TX 78703
Luis
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for water leaking. Ran icemaker through a cycle,water filled icemaker no leaks,ran dispenser no water leaking from dispenser. Checked all tubing good found no leaks at tubing"
Near Austin, TX 78748
Ron
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived onsite for not cooling, when arrived unit was cooling, appears to have a defrost some kind of defrost issue. Frost along with back cover, removed cover and found a block of ice on the evaporator. Defrosted installed evaporator fan motor kit.
Near Austin, TX 78737
Robert
Job Details: 07/09/2019
WASHER MAYTAG MVWB865GW0 Arrived on job for complaints of no drain. I have 120v to drain not draining. Replaced pump and test. No leaks detected at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/09/2019
REFRIGERATOR MAYTAG MFI2569YEW1 arrived on site for unit not making ice and also having bad door gaskets. Found that the ice bin was a half full of ice. I have been informed that it is not made ice in a long time. However it’s making ice now. Removed and replaced all three door gaskets per customer request because they were torn.all water connections were dry.
Near Georgetown, TX 78628
Joel G.
Job Details: 07/09/2019
VENTHOOD KITCHENAID KVWB606DSS2 Arrived on site to diagnose vent hood front lights not coming on. Found red wire to front right light not inserted all the way into the connector. Pressed it in and lights now work. Front lights and rear light now work fine.
Near Round Rock, TX 78665
Joel G.
Job Details: 07/09/2019
WASHER WHIRLPOOL WTW8000BW0 Arrived on site to diagnose washer leaking. Ran diags and found no error codes. Ran through several cycles and couldn’t get it to leak at all. Only thing I found is that the washer was tilted back a lot and may have caused water to drip backwards when filling but wasn’t able to duplicate issue. I leveled washer and informed customer to monitor it for first few washes and see if they can see leak. No water track marks or water pooled up on washed anywhere. Drain is secure and found no leaks at time of svc call.
Near Austin, TX 78756
Scott
Job Details: 07/09/2019
WASHER GE WCVH4800KWW "Arrived on site for not locking , found door lock failed . Replaced lock and unit is going into wash cycles as normal . Nonwater leaks detected at time of service . Job complete ."
Near New Braunfels, TX 78132
Brandon
Job Details: 07/09/2019
OVEN WHIRLPOOL WOD93EC0AS05 "KB and I arrived on site to reinstall double oven, we found the cabinet supporting the oven was bowed, and needs to be reinforced. KB called builder to inform him of our findings."
Near Georgetown, TX 78628
Joel G.
Job Details: 07/09/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to diagnose oven not baking properly. Getting too hot per customer. Ran unit and found average temp to be about 380 degs set at 350. Found unit calibrated 30 degs too hot. Called source, spoke w/ Scott, who says all is normal and temps are fine. File# 7725293669."
Near Austin, TX 78724
Scott
Job Details: 07/09/2019
RANGE WHIRLPOOL WFC310S0ES3 "Arrived on site . Found terminal blocks on couple burners melter replaced burner wire HARNES . Tested all burners ,checked normal . Job complete ."
Near Dripping Springs, TX 78620
Robert
Job Details: 07/09/2019
RANGE WHIRLPOOL WFE505W0HS1 Arrived on job for complaints of damaged panel. Confirmed damage panel. This is a unfinished home. ; ordrng 1 W11175518 (CONSOLE )
Near Leander, TX 78641
James
Job Details: 07/09/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site and tested operation. I found the that door switches are worn and the interlocks are not sitting properly in unit. Installed new switches and interlocks. Tested operation and found unit working properly. Job complete
Near Austin, TX 78723
Scott
Job Details: 07/09/2019
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Arrived on site for water dispensing randomly even when pad is not pushed . Found pad to be worn out and connections to be activating due to failure . No water leaks detected at time of service .job complete."
Near Killeen, TX 76542
Al
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived to install previously ordered part Removed and replaced the UI.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78759
Andy
Job Details: 07/09/2019
FREEZER WHIRLPOOL WRS325FDAM02 Arrived on site for refrigerator leaking. Tested and inspected unit and found failed freezer drain tube. Removed ice buildup and steamed drain tube. Ordering drain tube Spoke with customer on keeping a close eye on unit leakage due to risk of water damage. ; ordrng 1 WPW10153550 (DRAIN TUBE)
Near Austin, TX 78748
Robert
Job Details: 07/09/2019
WASHER MAYTAG MVWB855DC3 Arrived on job for complaints of it starting cycle. Found the latch not responding. After replacement test operation. No leaks detected at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for icebox fan not running and LED lights not coming on. Replaced main control and user interface kit again and now one string of the lights works and the icebox fan works. Will need to get one LED light for the freezer to complete this job.; ordrng 1 W11205083 (MODULE)
Near Killeen, TX 76543
Arthur B.
Job Details: 07/09/2019
REFRIGERATOR LG LSXS26336S00
Near Austin, TX 78731
Andy
Job Details: 07/09/2019
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Upon plugging unit back in found ground on plug missing and stuck in outlet. Spoke to customer on this matter and customer stated that prior tech bent it out of shape and that customer bent it back. Left unit unplugged and instructed customer not to plug in or use in any way as THIS IS A SAFETY ISSUE. Customer stated they will leave unit unplugged.
Near Temple, TX 76502
Al
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived to inspect French door refrigerator leaking from top left door.Confirmed the complaint and removed and reinstalled the fitting.Unit now operates as designed without leaking.Customer Satisfied All water lines were dry at the time of service.JOB COMPLETE
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/09/2019
ICE MACHINE WHIRLPOOL KUIO18NNZS Arrived on site to diagnose an ice machine that is not producing. Tested unit and found failed condenser fan motor. Replaced condenser fan motor and found all is working properly at this time. Advise homeowner has unit was not installed at time of service and drain is not accessible I was not able to fully reinstall machine today. Drain must be installed prior to running machine normally
Near Austin, TX 78737
Leonardo
Job Details: 07/09/2019
RANGE GE PP9830DJ1BB "Arrived on site to find unit knobs ok, unit fan switch is broken Ordering new fan switch WB24X10174 ; ordrng 1 WB24X10174 (FAN SWITCH )"
Near Kempner, TX 76539
Arthur B.
Job Details: 07/09/2019
MICROWAVE FRIGIDAIRE FGMO205KFCY Arrived onsite for customer complaint of build in microwave door dented. Confirmed issue. Found bottom of door near label dented. Will need to order door assembly to complete repair. OF to R/S. No other issues found.; ordrng 1 5304472849 (door assy SS)
Near Austin, TX 78732
Paul
Job Details: 07/09/2019
DISHWASHER MAYTAG MDB8979SFZ2 Arrived onsite for the dishwasher that is leaking from underneath. I tested the unit and found no stored error codes or water leaks. I did find signs where water had leaked and run down on the toe kick sound insulator. Ms stated the unit only leaks sometimes. After speaking with ms I advised to only fill the detergent cup half full because I suspect sudsing causing the water to drip over the lower front door seal. The unit is working as designed at this time. Call complete.
Near Kyle, TX 78640
Brandon
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL GS6NHAXVB00 "Arrived on site for customer complaint of unit not cooling all the time, found unit was plugged in and freezer was completely defrosted, found no power getting to compressor or fan motors, ordering controls and thermistors. (Thermistors are not on parts breakdown, see pictures of the thermistors I need and do parts research.); ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (PARTS RESEARCH SEE NOTES) and 1 CNOTE (NEED THERMISTORS (X2)) and 1 W10142384 (CONTROL) and 1 WPW10120820 (cntrl-elec) and 1 WPW10356040 (cntrl-elec)"
Near Cedar Park, TX 78613
Lou
Job Details: 07/09/2019
DISHWASHER MAYTAG MDB8959SBS3 "arrived on site to inspect dishwasher control panel seal. Upon further inspection, the customer advised that the seal on the control panel was damaged again and it was due to the mounting bracket not being mounted and was jammed into the control panel. I found that the control panel was warped on the left side and the seal was broken in the same place (photos). Customer advised they screwed the mounting bracket back into place, which it was in place upon my arrival (photos). After getting authorization to replace parts, I removed and replaced the control panel and seal and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78701
Luis
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL KUDF204ESB00 "Arrived on site for no ice. Tested icemaker,icemaker ran through a cycle and water did not fill housing. Found clogged water filter. Advised customer to replace water filter."
Near Austin, TX 78732
Paul
Job Details: 07/09/2019
WASHER WHIRLPOOL WFW8640BW1 "Arrived onsite for the washer that keeps trying to drain and will do nothing else. Before I arrived ms started a load and it failed. Ms thinks the selector knob was in between cycles causing the failure because she had done this before. Ms unplugged the unit right before I had arrived. I powered the unit back up and the drain pump continues to run and won’t shut off. This is a stacked unit. The pump has emptied the water out of the tub but is not turning off and the door will not unlock. After running for about 15 minutes the unit stopped and the door unlocked. I checked stored error codes and found an F8E1, F5E2, & F8E3. The unit completed the diagnostics cycle but in service step 2 I found the cold water valve locking up and not filling thru the dispenser properly. The valve needs to be replaced. I did find a lot of sudsing in the tub during the cycle from residual detergent build up in the tub and in the bellow because the bellow drain ports were stopped
Near Manor, TX 78653
Scott
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Arrived on site for ridge leaking . Found valve for ice maker is open and water just runs when water is on . Replaced valve . Leaking has stopped . Tried to run harvest test but ice maker is no longer operating . Will need ice maker ,autho . Call to set return visit ; ordrng 1 AUTHO and 1 WPW10300022 (icemaker)"
Near Austin, TX 78738
Luis
Job Details: 07/09/2019
FREEZER WHIRLPOOL WRX988SIBM03 "Arrived on site for ice not dispensing. Tested dispenser no voltage to auger motor. Found wrong light switch installed to unit,replaced switch,tested dispenser unit working as designed"
Near Driftwood, TX 78619
Leonardo
Job Details: 07/08/2019
DISHWASHER WHIRLPOOL WDF130PAHS0 "Arrived on site to test unit for unit not draining. Test unit and found unit giving f7e1 error code. Test unit and found heating element was disconnected, secured connection test unit and unit test good job complete."
Near Driftwood, TX 78619
Brandon
Job Details: 07/08/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for customer complaint of no ice production in rc, I ran diagnostic test 120 and found ice maker would not rotate, I replaced ice maker, unit tested good."
Near Lakeway, TX 78734
Luis
Job Details: 07/08/2019
REFRIGERATOR KITCHENAID KBFN502EBS02 "Arrived on site for freezer door not misaligned. Found front panel not sitting flushed on freezer door. Stripped inserts in freezer door,causing panel not to fit door correctly,diagnosed unit will need a new freezer door. ; ordrng 1 W10782356 (FREEZER DOOR)"
Near Austin, TX 78738
Luis
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Drawers and deli drawer not aligned,found drawers and pan not installed correctly,after reinstalling drawers unit aligned and working as designed."
Near Austin, TX 78759
Cliff
Job Details: 07/08/2019
WASHER UNKNOWN HLC1700AXS Arrived on site to diagnose a washing machine that will not spin. Tested unit and found no led on on motor control indicating MCU failure. Motor will need to be replaced to complete repairs. Office will need to set return date do to part availability.; ordrng 1 WH18X27723 (MOTOR)
Near Austin, TX 78717
Tyler B.
Job Details: 07/08/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived onsite for unit display out, found inner lights on, removed console and replaced. Display. NOw working and functions tested good."
Near Austin, TX 78741
Leonardo
Job Details: 07/08/2019
MICROWAVE AMANA AMV2307PFS3 Arrived on site to replace panel and control board. Replaced both parts test unit and unit test good job complete.
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL GD25DFXFW01 "Arrived on site for unit that is freezing in the fresh food section. Currently the temperature in the freezer was 1°, bottom of the fresh food section was 36°, and the top of the fresh food section was 39°. Visited with customer about vent locations and how blockage of them can cause temperature imballances. Visited with customer about vent openings for the lower crisper area and how that vent opening can create freezing temperatures in the bottom crisper’s. Cleaned and vacuumed the condenser coil‘s. All water connections were dry."
Near Leander, TX 78641
Joel G.
Job Details: 07/08/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived on site to diagnose microwave not coming on. Verified 120 vac at outlet. Found open fuse. Customer informed me it happened when it wasn’t in use. Found switches faulty. Replaced switches but still need two to be replaced along with interlocks. Verified operation after replacing fuse to make sure it heats fine. Per parts list, interlocks should come with switches.ordrng 1 W10138793 (fuse) and 2 W11197766 (interlock)s"
Near Cedar Park, TX 78613
Joel G.
Job Details: 07/08/2019
WASHER MAYTAG MVWB835DW1 Arrived on site to install parts ordered by previous tech. Confirmed issue. Replaced parts and verified operations. Verified no water leaks at time of svc call. Drain is secure.
Near Jarrell, TX 76537
Al
Job Details: 07/08/2019
DRYER WHIRLPOOL WED6200SW1 Arrived to inspect dryer not working.Confirmed the complaint and checked continuity on all necessary parts.The fuse had NO continuity.Removed and replaced the fuse.Customer was advised to have excessive lint buildup cleaned to prevent the same failureCustomer satisfied JOB COMPLETE
Near Georgetown, TX 78633
Joel G.
Job Details: 07/08/2019
REFRIGERATOR GE GSS25GSHECSS Arrived on site to install parts I previously ordered. Replaced and verified operations. Dispensed several cups of water and verified no water leaks at time of svc call.
Near Round Rock, TX 78665
Al
Job Details: 07/08/2019
RANGE WHIRLPOOL WFG525S0HS1
Near Austin, TX 78732
Andy
Job Details: 07/08/2019
DISHWASHER WHIRLPOOL KUDS30CXSS4 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Found unit now lights up but does not respond. Office to schedule.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10402110 (FUSE) and 1 W10416592 (HARNESS ) and 1 WPW10380685 (CONTROL ) and 1 WPW10500165 (CONTROL )
Near Robinson Ranch, TX 78729
Tyler B.
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for unit no cooling, found compressor to running, replaced start dev but noticed condenser fan was not running, found control to be failed, replaced control and tested good. No leaks on site"
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/08/2019
DISHWASHER KITCHENAID KUDS30FXSS8 Arrived on site and install control board per previous technician for unit not filling with water.; ordrng 1 LOUONLY and 1 W10873429 (housing) and 1 WPW10195036 (float assembly)
Near Spicewood, TX 78669
Leonardo
Job Details: 07/08/2019
OVEN WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for oven cover paint coming off. Test unit and unit test good job complete.
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/08/2019
WASHER MAYTAG MVWC400XW1 Arrived on site for unit that would not start. Checked unit and found that the installers did not turn on The hot or the cold water nor did they secure the drain hose to the stand pipe. Corrected the situation and tested unit. Operations are now normal and water connections are all dry now.
Near Austin, TX 78735
Brandon
Job Details: 07/08/2019
ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site for customer complaint of unit not producing ice, found short in bin thermistor, after replacing bin thermistor, unit tested good.
Near Austin, TX 78660
Andy
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78664
Al
Job Details: 07/08/2019
MICROWAVE WHIRLPOOL WMH31017HB0 Arrived to inspect microwave not powering on.Plugged the unit in to a different outlet and unit began operating as designed.Tested the unit with 2 minute water cup test and unit heated properly.CUSTOMER SATISFIED JOB COMPLETE
Near Round Rock, TX 78681
Cliff
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL ED25UEXHW01 arrived on site to diagnose a refrigerator that is over cooling. Tested unit and found refrigerator thermostat not turning off even though RC was below 30°. Replaced cold control as it was not opening contacts at correct temperatures. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Manor, TX 78653
Cliff
Job Details: 07/08/2019
DRYER WHIRLPOOL WED75HEFW0 Arrived on site to diagnose a dryer that is not completing cycles and giving error codes. Tested unit and found two user interface error codes and restricted airflow error saved in control. Replaced control panel through AEX one year warranty and tested unit. Found all is functioning properly at this time. Cleared all error codes from computer after repairs were complete.
Near Austin, TX 78752
Ron
Job Details: 07/08/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived onsite for washer not finishing the cycle, performed diagnostics found the cold water valve and line severely clogged with sediment. I was able to clear the cold water line and cleaned valve screen. Tested cold water again pressure was a lot better filled with no issues or error in the normal cycle. Customer advised they recently had this happen with their kitchen sink as well. Tested washer in a normal cycle, Progressed thru fill with no problems"
Near Morgan's Point Resort, TX 76513
Al
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived to inspect ice maker not making ice.Customer advised she uses this residence as her vacation home and turned the cooling down to conserve energy.The freezer temperature was set lower, so the ice maker never dropped the harvested ice into the ice bin.Customer now understands the dynamics of her unit.ALL WATER LINES WERE DRY AT THE TIME OF SERVICE.JOB COMPLETE."
Near Austin, TX 78701
Ron
Job Details: 07/08/2019
DISHWASHER WHIRLPOOL WDF518SAAB0 "Arrived onsite for dishwasher not running, confirmed only 2 buttons would operate normal and rinse only. Door switch was working unit beeped each I opened or closed the door.
Near Leander, TX 78641
Joel G.
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to diagnose fridge not making ice. Verified 8 degs in ice room. Ran diags and no error codes test 56. Ran harvest test and checked fine. Ran water fill test and got no water from fill tube to ice maker. Found a frozen fill tube again. Verified 120 vac to heater. Heater will need to be replaced. Customer mentioned unit was completely shutting off intermittently and no interior lights would work until they reset power to fridge then it worked fine.Verified no water leaks at time of svc call.; ordrng 1 W10843055 (cntrl-elec)"
Near Austin, TX 78717
Tyler B.
Job Details: 07/08/2019
RANGE WHIRLPOOL WFG515S0ES1 "Arrived onsite for front burners not igniting, found igniter had fell down, was able to get back out and re install, and tested good. No gas leaks on site"
Near Georgetown, TX 78626
Cliff
Job Details: 07/08/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site to diagnose a dishwasher with another rack that will not stay in place. Found left side rack stop missing from rail. Found stop in bottom of dishwasher and reinstalled it properly. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78727
Tyler B.
Job Details: 07/08/2019
RANGE WHIRLPOOL WEG745H0FS0 "Arrived onsite for unit front right burner not always igniting. And oven not always heating. Found the burner head slightly warped, replaced and tested good. Found the igniter has failed and is attempting several clicks to ignite. Unit will need igniter to complete repair. . ; ordrng 1 WPW10324262 (igntr-oven)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/08/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 Arrived on site for unit leaking water found water reservoir was wet on the incoming line. Replaced water reservoir. Tested unit. All water connections are dry.
Near Leander, TX 78641
Joel G.
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to diagnose fridge not cooling. Found temps about 2 in frz and 37 in ff side. Found ice building up in back of frz and could have been cause of higher than normal temps. Cleared and verified operation. Verified no water leaks at time of svc call.
Near Austin, TX 78753
Ron
Job Details: 07/08/2019
FREEZER WHIRLPOOL WZF79R20DW03 "Arrived on site for stand alone freezer not cooling, confirmed temps in freezer were 56 degrees, pulled freezer out found the compressor was running but was extremely hot to the touch. Evaporator ran was running as inside the freezer. Need sealed system compressor and evaporator. Item is located building behind the home . Contacted Whirlpool Andy SR7725275106 Recommend ordering dye dryer also recommend we contact trade customer support for further warranty clarification. I spoke with CS placed order for compressor dye dryer and evaporator. Office will contact customer to reschedule. ; ordrng 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)"
Near Austin, TX 78723
Ron
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Onsite to to replace bullion rail and rocker switch. Installed switch and mullion rail. Confirmed mullion was getting warm
Near Austin, TX 78737
Brandon
Job Details: 07/08/2019
DRYER WHIRLPOOL WED9200SQ1 "Arrived on site for customer complaint of unit not heating, found faulty heating element, after replacing element, unit tested good.
Near Lakeway, TX 78734
Luis
Job Details: 07/08/2019
REFRIGERATOR KITCHENAID KSSC48QTS00 "Arrived on site for no cool. Removed evaporator cover found large ice ball on inlet to evaporator,diagnosed leak at evaporator assembly. Will need to replace evaporator and filter drier. Lm only; ordrng 1 CNOTE (LM ONLY) and 1 CNOTE (2HRS ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 WP2306094 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/08/2019
OVEN GE JK3500DF3BB Arrived on site and replaced lower oven door latch assembly.
Near Austin, TX 78741
Leonardo
Job Details: 07/08/2019
DISHWASHER WHIRLPOOL WDF520PADM9 Arrived on site to test unit for unit leaking. Test unit and found loose dispenser. Secured dispenser test unit an dunit test good job complete no leaks present at this time.
Near San Marcos, TX 78666
Kevin
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site and inspected refrigerator and found no ice production, ran test 56 and found E2 motor loss position. Ran test 57 and icemaker did not cycle, after replacing icemaker ran test 57 again and it cycled correctly. Also ran test 45 and it filled with water correctly. No water leaks from connections at time of service, job complete"
Near Leander, TX 78641
Joel G.
Job Details: 07/08/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to diagnose range oven not working. Igniter not coming on and verified 120 vac to it indicating faulty igniter. Replaced and verified temps.
Near Hutto, TX 78634
Cliff
Job Details: 07/08/2019
REFRIGERATOR AMANA ASI2575GRS01 Arrived on site to diagnose a refrigerator that is making an unusual noise when the door is opened and closed. Found frame not able to shift due to uneven floors. Adjusted frame tension bolts and tested unit. Found all is working properly at this time and noise has been eliminated . No leaks were found at time of service.
Near Austin, TX 78729
Tyler B.
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived onsite for unit not cooling, checked inverter and found it running but very hot, replaced inverter for safety. Found evap in ref frozen, ran diagnostics and found thermistor shorted, replaced thermistor and tested good. No leaks on site"
Near Austin, TX 78733
Andy
Job Details: 07/08/2019
ICE MACHINE WHIRLPOOL KUIX305ESS1 Arrived on site to install previously diagnosed part. Installed part and tested unit. All operations are normal. No water leaks present at time of service
Near Pflugerville, TX 78660
Andy
Job Details: 07/08/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site for refrigerator lights not working properly. Tested and inspected unit and found failed freezer light module. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Killeen, TX 76549
Joel G.
Job Details: 07/08/2019
REFRIGERATOR LG LFX25991ST/02 "Arrived on site to diagnose fridge not cooling. Verified room temp both compartments. 6 blinks on main board indicates system issue. Checked pressures from taps put on by previous tech and verified 20 inch vacuum low side and almost 200 head pressure. When I tapped high side I found lots of black debris coming out of the system indicating a burnout. Called source, spoke w/ David, who says all system components will need to be replaced including the heat exchangers since there are kits to replace them now and it still may not work. To attempt this repair, it will take about 7-8 hours worth of labor which isn’t covered by warranty and only parts are.
Near Austin, TX 78734
Brandon
Job Details: 07/08/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site for customer complaint of noise issue, found cracked blower wheel, after replacing blower wheel, unit tested good."
Near Leander, TX 78641
Joel G.
Job Details: 07/08/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose dishwasher leaking. Found it leaking from vent. Vent gasket didn’t look faulty but possible it doesn’t seal tight anymore. Put back together and found control panel doesn’t close tight with vent. Control panel and clips will need to be replaced also. Found no other leaks at time of svc call.; ordrng 2 W10815836 (clip)s and 1 WPW10733627 (console)
Near Austin, TX 78744
Brandon
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site for customer complaint of unit not cooling, found compressor and fans running, found freezer was at 40 degrees, found sealed system leak. Ordering compressor, evaporator, drier, and valves. ; ordrng 1 2188823 (evaporator) and 1 CNOTE (SS TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 Tj90sf8404 (ACCESS VALVE) and 1 W10879296 (compressor) and 1 WPW10143759 (dryer)"
Near Austin, TX 78736
Brandon
Job Details: 07/08/2019
WASHER MAYTAG MHW5500FW0 "Arrived on site for customer complaint of unit giving error code, found water supply was interrupted and giving low flow error and drain pump was activated. Unit tested good after error codes were cleared.
Near Austin, TX 78717
Tyler B.
Job Details: 07/08/2019
RANGE WHIRLPOOL WFG540H0AS1 "Arrived onsite for for knobs falling off u it. Found all cracked . Replaced all knobs and tested good, no gas leaks on site"
Near West Lake Hills, TX 78746
Andy
Job Details: 07/08/2019
REFRIGERATOR JENN-AIR JF42NXFXDE00 Arrived on site for refrigerator making too much ice. Tested and inspected unit and found ice maker shut off arm not properly attached to ice maker. Reinstalled ice maker shut off arm properly and tested unit. All operations are normal. Spoke with customer on use and care of unit and practice for best performance. No water leaks present at time of service.
Near New Braunfels, TX 78130
Kevin
Job Details: 07/08/2019
DISHWASHER GE GDF620HMJ0ES "Arrived on site and found drain pump vibrates loudly once water is removed from dishwasher. Spoke to GE tech line and they said to replace the drain pump and see if the noise still happens. After replacement drain sounds normal during operation. No water leaks from connections at time of service, job complete"
Near Wimberley, TX 78676
Luis
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on site for no cool. Pierced system found no refrigerant in system. Removed evaporator cover,found uv dye on foam insulation on cabinet and uv dye running down suction line. Moved cap tube and tube broke indicating leak at cap tube in cabinet.
Near Austin, TX 78746
Andy
Job Details: 07/08/2019
WASHER WHIRLPOOL WET4024HW0 Arrived on site for washer leak issues. Tested and inspected unit and found no issues with unit. Found that stand pipe in wall can not keep up with draining water and starts to over flow. Spoke with customer on use and care of unit and practice for best performance. As well as recommended plumber look at standpipe drain line. No repairs are needed at this time. Instructed customer not to use unit until after issues are fixed due to risk of water damage.
Near Austin, TX 78756
Leonardo
Job Details: 07/08/2019
RANGE LG LSG4513ST00 Arrived on site to test unit for bake not working. Test unit and found bad bake ignitor. Will need to order new bake ignitor MEE61841401 and new EBR80327001 office to reschedule. ; ordrng 1 EBR80327001 (PCB ASSEMBLY ) and 1 MEE61841401 (BAKE IGNITER )
Near New Braunfels, TX 78132
Kevin
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Arrived on site and inspected refrigerator and found water filter is not engaging filter head properly. Replaced filter head with a bypass end it is now working correctly. No further repair is required at this time, no water leaks from connections at time of service"
Near Round Rock, TX 78665
Al
Job Details: 07/08/2019
COOKTOP WHIRLPOOL WFE525S0HS0 Arrived to inspect front left burner outer element not working.Confirmed the complaint and removed and replaced both the switch and burner.Reassembled the unit and unit began operating as designed.All burners now work.CUSTOMER SATISFIED JOB COMPLETE
Near Austin, TX 78704
Ron
Job Details: 07/08/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washer not finishing cycles, performed diagnostics confirmed only error code was a f8e1 long fill found cold water and hot water coming in weak. Replaced valve cold water was corrected but hot was improved but still had low pressure recommended customer have hot water faucet checked. I as long instructed on drain line must have an air gap or washer will not drain correctly on the setup in place causing washer to stop. Lastly advised washer must be on a grounded outlet or the control will not work properly causing sporadic operation. I advised ground adapter was not sufficient,customer will have an electrician correct"
Near Austin, TX 78717
Tyler B.
Job Details: 07/08/2019
WASHER LG WM3270CW.ABWETUS "Arrived on site for unit gasket spring that came off, was able to get back on and tested good. O leaks on site"
Near Kyle, TX 78640
Kevin
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL GI6FDRXXY07 "Arrived on site and inspected refrigerator and found evaporator drain in freezer is frozen. Removed rear panel and found old style drain hose is still on refrigerator. Replaced drain hose with new P-trap and removed ice from the interior of the freezer. No water leaks from connections at time of service
Near Austin, TX 78738
Leonardo
Job Details: 07/08/2019
MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site to test unit for microwave not working. Test unit and found unit working as designed could not duplicate the problem job complete.
Near Dale, TX 78616
Kevin
Job Details: 07/08/2019
DRYER WHIRLPOOL WED4850HW0 "Arrived on site and replaced start switch diagnosed by previous technician, customer requested that we inspect lint trap because an item has fallen down and is causing it to rattle against fan blade. Customer has a pile of pencils, craft materials, and random things sitting directly in front of lint trap. Explain to them edit is very likely one of these items he would fall into the dryer. Explained that this would not be covered under warranty it is not a fault of the machine
Near Austin, TX 78732
Andy
Job Details: 07/08/2019
WASHER WHIRLPOOL WFW94HEXW1 Arrived on site for washer not operating and F6-E2 And F6-E1 error codes. Tested and inspected unit and found failed motor control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
Joel G.
Job Details: 07/08/2019
RANGE ELECTROLUX EW30ES65GSF Arrived on site to diagnose gasket around control panel loose. Gasket is glued onto main top and showed customer.
Near Round Rock, TX 78664
Al
Job Details: 07/08/2019
WASHER WHIRLPOOL WTW7500GW2 Arrived to inspect washer not filling properly.Ran diagnostics test mode and confirmed the issue.Removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED.JOB COMPLETE
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/08/2019
OVEN WHIRLPOOL GW397LXUS06 Arrived on site for unit that has some selections that will not work. Found that the unit has a failed touch panel. Will order a new touch panel. ; ordrng 1 WPW10207928 (swtch-memb)
Near Lakeway, TX 78734
Leonardo
Job Details: 07/08/2019
OVEN JENN-AIR JJW3830DP02 Arrived on site to test unit for panel not working. Test unit and found bad ui. Replaced panel test unit and unit test good job complete.
Near New Braunfels, TX 78132
Kevin
Job Details: 07/08/2019
DRYER MAYTAG MED5500FC0 "Arrived on site and inspected dryer and found thermal fuse has failed, also found dryer vent was kinked and crushed and recommended that it be replaced. Also found restricted airflow error. Vent to exterior has not been serviced in two years and recommended that this be done before dryer is used again otherwise risk of thermal fuse failing again.
Near Austin, TX 78734
Andy
Job Details: 07/08/2019
MICROWAVE JENN-AIR JMW3430DP02 Arrived on site for microwave UI issues and close door error. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.