Near Austin, TX 78724
Scott
Job Details: 08/21/2018
Lid lock op load washer
Near Austin, TX 78744
Robert
Job Details: 08/21/2018
WRS321SDHZ01 Arrived on job for complaints of too cold. Found the diffuser door open and frost in refrigerator. Replaced diffuser and door closed. No leaks detected at time of service. Job complete
Near Killeen, TX 76542
Arthur B.
Job Details: 08/21/2018
WRX735SDBM02 (French Door Refrigerator) - Arrived onsite for customer complaint of icemaker not making ice on French door refrigerator. Removed ice bin and found ice maker stripper keeps rotating. Removed faulty icemaker and installed new replacement. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
Thomas L.
Job Details: 08/21/2018
Arrived on site for issues with inside oven floor. Found oven floor pan was not installed properly. Corrected. Unit is good to,go. Open builder home. Left him a voice mail stating oven is fixed.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/21/2018
GFSS6KKYESS (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of not French door refrigerator not cooling in RC section. Found evaporator fan is not moving air in section. Ordering evaporator cover assembly to complete repair. R/S set for Friday 8/24. Customer will have unit defrosted before return visit date. All water connections were dry at time of service.
Near Leander, TX 78641
Thomas L.
Job Details: 08/21/2018
Arrived on site for frosting in the freezer section. Upon inspection of the frost is actually at the air vent that goes into the icemaker compartment. As I inspected the unit I found that the unit was turning off and on continuously. I also found that the user interface on the inside of the left door is no longer operable. I am ordering both controllers.
Near Cedar Park, TX 78613
Lou
Job Details: 08/21/2018
arrived on site to inspect dryer not working. Upon further inspection, I found the unit unplugged and the cord on the unit was the wrong cord. The cord itself was to a GE dryer. I advised the customer that they needed a Whirlpool approved four prong cord that has the round prong on top, the two straight prongs on the sides and the upside down "L" shaped prong on the bottom. I verified ohms to the components fuse, cutoffs, element. No lint observed during service, job completed.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/21/2018
Near Austin, TX 78728
Wesley
Job Details: 08/21/2018
WRT518SZFM00 Arrived on site for freezer seal set incorrectly. Used heat gun to re shape. All checks good. Unit is now operating as designed.
Near Temple, TX 76501
James
Job Details: 08/21/2018
Arrived on site and tested unit. Found that unit has fault for lid lock and would not start a cycle. Installed new lid lock and tested operation. Found that gearcase is making a grinding sound. Inspected gearcase and found that it is starting to leak oil. Also found that actuator not reading basket speed. Unit will also need new gear case cam and actuator to complete repair. Will need autho to complete repair. All water connections dry at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 08/21/2018
arrived on site to inspect dryer not turning on. Upon further inspection, I verified voltage at the outlet, but wasn't getting the correct voltage at the terminal block. I found that the wires were not installed correctly. The red was on black and black on red. I corrected the issue and the unit operates as designed. No lint observed during service, job completed.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/21/2018
HDA3400G00WW (Dishwasher) - Arrived onsite for customer complaint of dishwasher not starting cycle. Removed Baotou toe plate to check incoming voltage. Found 120V to unit. Removed console and found bracket that touches door switch is warn. Was able to adjust bracket to allow,door latch to make contact. Unit now comes on and off as intended. Unit fills,agitates,drain heats as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78748
Kevin
Job Details: 08/21/2018
Arrived on site and set refrigerator into diagnostic cycle and found on Test 56 error E2 motor lost position. Attempted test 57 and icemaker would not cycle. Replaced ice maker Ran test 57 again and it completed properly. Also ran test 45 and valve fill ice maker. Recommended to customer that first batch of ice be discarded. No water leaks from connections at time of service, job complete
Near Lago Vista, TX 78645
Thomas L.
Job Details: 08/21/2018
Arrived on site for Noisey operation. Found idler pulley very Noisey. Installed new dryer repair kit. Cleaned dryer during repairs.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/21/2018
Near Leander, TX 78641
Lou
Job Details: 08/21/2018
arrived on site to inspect dishwasher leaking water. Upon arrival, the customer advised that the unit is leaking water randomly. He advised that they will sometimes wake up in the morning and find water at the front of the unit and underneath, as well. Upon further inspection, I placed the unit in diagnostics and error codes 6/4 and 8/2 appeared. I cleared the error codes and continued with testing. While testing, I checked underneath the unit for any leaks and found none. Before testing was completed, I checked under the sink counter and found that the customer has a RO system and the line was tapped into the dishwasher drain line going into the disposal. At that point, I recommended that the customer contact a plumber to come and relocate the RO system line somewhere other than at the disposal closer to the pee trap. The unit completed testing and there were no error codes showing. There was a lot of detergent suds in the bottom of the unit, so I recommended that the customer cut bac
Near Jarrell, TX 76537
James
Job Details: 08/21/2018
Arrived on site and tested unit. Found that stirrer and stirrer cover damaged. Also found wave guide cover loose. Unit will need new stirrer assembly and wave guide cover to repair.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/21/2018
HVM1750SP2SS (OTR Microwave) - Arrived onsite for OTR microwave not coming on. Uninstalled microwave and removed control panel. Found fuse blown. Removed fuse. Tested unit. Found work coming from control board. Ordering control board to complete repair. R/S for a Friday 8/24. Customer agreed to keep unit uninstalled until unit is repaired.
Near Leander, TX 78641
Lou
Job Details: 08/21/2018
arrived on site to inspect dryer not drying clothes. Upon arrival, the customer was explaining that it takes several attempts at drying before the clothes actually get dry. She opened the unit to get some clothing out of the unit and I found that the customer is putting too many clothing articles inside the unit. Upon further inspection, I used my dryer vent tester and tested the airflow in the unit and it tested good as the card fell off the hanger two out of two times. I verified ohms to the cutoff, fuse, and element. I pulled the element to inspect the coils and found that one of the connections was broken in two but was touching enough to operate. I removed and replaced the element and tested the unit and it was operating as designed and heating properly. I recommend them the customer only dry small loads to help in drying times. No lint observed during service, job completed.
Near Florence, TX 76527
James
Job Details: 08/21/2018
Arrived on site and tested unit found full of water. Tested pump and pump is making a humming sound and not draining. Removed water and inspected pump found motor has failed and is just humming. Unit will need new drain pump to repair quoted customer $67.58 plus tax for pump and $159.99 plus tax labor(TL210). Installed new pump and tested operation. All functions test good and all water connections dry at time of service. Job complete
Near Austin, TX 78723
Scott
Job Details: 08/21/2018
Fridge whirlpool Keeps tripping the breaker
Near Austin, TX 78735
Kevin
Job Details: 08/21/2018
Arrived on site and found saved error codes for Water level system error, and no water detected entering machine. Ran a diagnostic cycle and found All functions are operating properly confirmed that pressure hose and air trap are clear. If situation happens again will need to bring back air trap, pressure hose and pressure sensor. No water leaks from connections at time of service, job complete.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/21/2018
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/21/2018
Near Austin, TX 78726
Wesley
Job Details: 08/21/2018
WDT920SADM0 Arrived on site and replaced sump and motor. Tested unit, all checks good. Unit is operating as designed. Leak free. Charged balance.
Near Leander, TX 78641
Lou
Job Details: 08/21/2018
arrived on site to install previously diagnosed and ordered parts. I arrived with the front panel, door parts and a strike. I removed and replaced the inner and outer door assembly and the strike and tested the door. The door closed and latched as designed. I did not need to replace the front panel as the door was warped which was keeping it from staying closed. No lint observed during service, job completed.
Near Austin, TX 78739
Leonardo
Job Details: 08/21/2018
KitchenAid range oven not coming on model: KSGG700ESS1. Arrived on site to test unit for not igniting. Test unit and found regulator not releasing gas. Replaced regulator test unit and unit test good job complete no leaks present at this time. Oven heating to 350
Near Cedar Park, TX 78613
Thomas L.
Job Details: 08/21/2018
Arrived on site for no operation and F5 E1 failure code. Entered diagnostics to clear failure code and performed self diagnostics test mode. After doing so the oven performed with failure code returning.
Near Georgetown, TX 78633
James
Job Details: 08/21/2018
Arrived on site and tested unit. Found that main control has failed and unit will not start. Quoted customer $349.99 plus tax for control and 209.99 plus tax labor(BI150) to repair. Customer would also like both fresh food door baskets replaced. Quoted customer $150.91 plus tax per gasket(needs 2). And additional $200.00 plus tax labor(BI280). Installed new control kit and tested operation. Unit will still need gaskets to complete repair. Collected for control and labor of control. Customer to pay for gaskets and gasket install labor on return visit. All water connections dry at time of service
Near Leander, TX 78641
Lou
Job Details: 08/21/2018
arrived on site to install previously diagnosed and ordered part. Removed and replaced the diffuser and tested the unit. Unit operated as designed. I had the customer listen to the diffuser open and close and she was good with the operation. No water leaks observed during service, job completed.
Near Austin, TX 78704
Robert
Job Details: 08/21/2018
ED5LHAXWQ00 Arrived on job for complaints of filter stuck. Got filter out of housing. Customer purchased filter. Quote $51.49. No leaks detected at time of service. Job complete
Near Liberty Hill, TX 78642
Jonathan
Job Details: 08/21/2018
GE refrigerator model# GFD28GBLCTS. Not dispensing water.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/21/2018
WRS973CIDM00 (SxS Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of SxS Dual Evaporator Refrigerator condensing on walls of RC section. Tested unit in step 4 and found condenser fan motor not running causing warm air to enter mullion. Ordering new condenser fan to complete repair. R/S for Friday 8/24. All water connections were dry at time of service.
Near Round Rock, TX 78681
Wesley
Job Details: 08/21/2018
WRF767SDHZ arrived on site and found unit fill tube not positioned inside the fill cup. Inserted properly. Now unit produces as designed. All checks good.
Near Leander, TX 78641
Thomas L.
Job Details: 08/21/2018
Arrived on site for unit not finishing cycle. Found unit has a failed latch assembly. Latch $51.47 Work $179.99 Sub $234.46 plus tax
Near Austin, TX 78703
Robert
Job Details: 08/21/2018
110.75132410 Arrived on job for complaints of noise. Pulled vent tube and found stick had fallen into tube and was rubbing on fan. No gas leaks detected. Job complete quote customer $159.99 labor.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/21/2018
WMH73521CS6 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave squeaking when fan is running. Removed trim vent and found flap is squeaking when opening and closing. Used silicone lubricant to flap. Squeaking disappeared. No other issues found.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/21/2018
Near Austin, TX 78748
Leonardo
Job Details: 08/21/2018
Whirlpool dishwasher no power model: WDF520PADM7. Arrived on site to test unit for no power. Test unit and found wire nut to white wire at junction melted. Replaced wire nut test unit and unit test good no error codes no leaks present at this time job complete.
Near Georgetown, TX 78633
James
Job Details: 08/21/2018
Arrived on site and installed control and bulb. Tested for proper operation. Unit now working properly. Job complete.
Near Nolanville, TX 76559
Arthur B.
Job Details: 08/21/2018
MFI2568AES (French Door Refrigerator) - Arrived onsite to install new hinge assembly to French door refrigerator from tech’s prior diagnosis. Removed RH door and installed new hinge and closer. Reassembled. Door now closes smoothly. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78626
Jonathan
Job Details: 08/21/2018
Whirlpool oven model# WFG515S0ES0. Not heating.
Near Buda, TX 78610
Leonardo
Job Details: 08/21/2018
Whirlpool microwave inner light not coming on model: WMH53520CB5. Arrived on site to test unit for inner light not coming on right away. Test unit and found bad 3way switch. Replaced 3 way switch test unit and unit test good inner light coming on right away job complete.
Near Buda, TX 78610
Robert
Job Details: 08/21/2018
WRF993FIFM00 Arrived on job to replace bottom icemaker. After replacement test all good . No leaks detected at time of service. Job complete
Near Georgetown, TX 78628
James
Job Details: 08/21/2018
Arrived on site and tested unit. Found that left rc door liner collapsing and not making contact with door switch. Will need new left door to repair. Instructed customer that door orders take 6-8 weeks to arrive. All water connections dry at time of service.
Near Kyle, TX 78640
Brandon
Job Details: 08/21/2018
Arrived on site for customer complaint of washer not powering on. I found power was getting to main control board, but I did not have proper dc voltage going to UI from main board. I quoted customer for main control board and informed her I could not further diagnose without a functioning UIB. She is going to call Maytag to see if they will pay for the repair.
Near Kyle, TX 78640
Kevin
Job Details: 08/21/2018
Arrived on site and found no ice production, cycled icemaker and motor has failed. Replaced ice maker and it cycled properly and filled, no water leaks from connections at time of service, job complete.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/20/2018
FEF316ASA (Range) - Arrived onsite for tenant complaint of bake element not working. Found bake element shorted near rear of element. Unit will need new element. R/S for Friday 8/42 is her next available. No other issues found.
Near Austin, TX 78726
Cliff
Job Details: 08/20/2018
Whirlpool cooktop SC8720EDB3. Arrived on site to diagnose a cooktop that has two rear burners not igniting. Found burners clogged, due to normal wear and tear, causing no gas to reach igniters. Cleared clog from burners and tested unit. Found all is functioning properly at this time. No gas leaks were found at time of service.
Near Lampasas, TX 76550
Arthur B.
Job Details: 08/20/2018
WOD93EC0AS05 (Wall Oven) - Arrived onsite for customer complaint of wall oven lower oven door shattered. Confirmed lower oven door damage. Inner glass in tact. P&L are as follows; W10577911 (Outer Glass Assembly) $$218.29,SHIPPING $75.00,WO220 $169.99. Total $501.50 with tax. Removed shattered out glass assembly and installed new replacement with existing handle. Reinstalled door to oven. Customer satisfied with new replacement. No other issues found.
Near Austin, TX 78739
Luis
Job Details: 08/20/2018
Refrigerator-replaced start device
Near Austin, TX 78729
Cliff
Job Details: 08/20/2018
Whirlpool washer WFW72HEDW0. Arrived on site to diagnose a washing machine is making abnormal noises when draining. Tested unit found normal debris and washed up catching pump impeller. The debris has damaged impeller. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found at the time of service.
Near Hutto, TX 78634
Tyler B.
Job Details: 08/20/2018
Near Leander, TX 78641
Jonathan
Job Details: 08/20/2018
Whirlpool dishwasher model# WDF520PADM5. Not cleaning dishes.
Near Austin, TX 78745
Kevin
Job Details: 08/20/2018
Arrived on site and replaced thermistor recommended by tech line on previous visit, requested that customer monitor refrigerator for correct operation. No water leaks from connections at time of service, job complete
Near Lampasas, TX 76550
Arthur B.
Job Details: 08/20/2018
KSIB900ESS1 (Induction Slide In Range) - Arrived onsite for customer complaint of induction cooktop emitting harmful ration numbers and burning him. Tested unit and found no errors. Contacted WPL Joel SR#7722754663 and advised unit will emit non ionizing radiation as unit work as designed. Information has been forwarded to customer and safety team. No further issues found.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/20/2018
Model MVWB835DW0, Arrived on call for washer not powering on, found 119 ac volts to main board but no power out so replaced main board and tested and still control panel is not coming on, will order control panel console with control, will need autho, office will reschedule with customer if autho. Is approved.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/20/2018
Model MVWB835DW0, Arrived on call for washer not powering on, found 119 ac volts to main board but no power out so replaced main board and tested and still control panel is not coming on, will order control panel console with control, will need autho, office will reschedule with customer if autho. Is approved.
Near Austin, TX 78746
Kevin
Job Details: 08/20/2018
Arrived on site and found no power showing on microwave, but installed microwave and found magnetron, capacitor, diode, both interlock assemblies and fuse have failed. After replacing all parts function has returned to microwave and it is now operating properly, job complete
Near Austin, TX 78733
Kevin
Job Details: 08/20/2018
Arrived on site and orifices were not changed over to liquid propane, after correcting flames are now normal, took one picture. Job complete
Near Austin, TX 78733
Kevin
Job Details: 08/20/2018
Arrived on site and orifices were not changed over to liquid propane, after correcting flames are now normal, took one picture. Job complete
Near Austin, TX 78730
Cliff
Job Details: 08/20/2018
Kitchenaid refrigerator KSSC48QVS06. Arrived on site to install door gasket for refrigerator. Found door gasket defective and damaged inside box. Upon closer inspection of unit found no failures to freezer gasket, but unit had large crack in seam of liner. Crack was causing air leak and ice build up. There was no ice build up at door seal contact point. Only ice build up in unit was on crack in liner.Sealed the crack with food grade silicone and tested unit. Found all is functioning properly at this time. No further repairs are needed. No water leaks were found at time of service.
Near Georgetown, TX 78633
Jonathan
Job Details: 08/20/2018
Whirlpool cooktop model# KCGS556ESS02.Arrived on site for front left burner not coming on. Performed
Near Austin, TX 78749
Robert
Job Details: 08/20/2018
WRT519SZDM02
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/20/2018
Model KBHS109SSS06, Arrived on call for microwave not heating, found inverter and mag had burn marks on them and replaced inverter and mag and tested and know unit is heating as it should, call complete.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/20/2018
Model KBHS109SSS06, Arrived on call for microwave not heating, found inverter and mag had burn marks on them and replaced inverter and mag and tested and know unit is heating as it should, call complete.
Near Leander, TX 78641
Lou
Job Details: 08/20/2018
arrived on site to install previously diagnosed and ordered parts. I removed the rc door to expose the cams and removed and replaced the cams. I removed and replaced the diffuser and re-installed the rc door and tested. The unit is operating as designed. The rc door is closing and sealing properly. I removed all ice residue from the freezer chamber, as well. No water leaks observed during service, job completed.
Near Georgetown, TX 78633
Jonathan
Job Details: 08/20/2018
Whirlpool microwave model# WMH31017AB4. Arrived on site to install previous diagnosed parts. Removed
Near Killeen, TX 76549
Arthur B.
Job Details: 08/20/2018
MEDX655DW1 (Dryer) - Arrived onsite to install new element and fuse.removed back panel and removed blown thermal fuse. Installed new replacement. Removed element. Found bra underwire had shorted element out. Installed new replacement. Reassembled and tested. Dryer not heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 08/20/2018
Arrived on site for improper drying times. Found unit is heating well but is not venting well. Dryer is clean. Customer to inspect house venting and correct.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 08/20/2018
Arrived on site for poor performance. Found with amp meter that speeds are changing. Found that the outside venting has been reduced to a 3 inch pipe thus reducing performance dramatically.
Near Temple, TX 76502
James
Job Details: 08/20/2018
Arrived on site and tested unit. Customer stated that all lights and fans would cut off shortly after a loud beep. Ran diagnostics and all functions passed. Found main control has failed and is cutting power to components. Installed new control and tested operation. All water connections dry at time of service and unit working properly. Job complete
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/20/2018
Near Austin, TX 78738
Luis
Job Details: 08/20/2018
Refrigerator-replaced faulty main control
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/20/2018
Near Spring Branch, TX 78070
Diego G.
Job Details: 08/20/2018
Arrived on site. Replace drain assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete
Near Spring Branch, TX 78070
Diego G.
Job Details: 08/20/2018
Arrived on site. Replace drain assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete
Near Spring Branch, TX 78070
Diego G.
Job Details: 08/20/2018
Arrived on site. Replace drain assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete
Near Temple, TX 76504
James
Job Details: 08/20/2018
Arrived on site and tested unit. Found push start button not staying locked into console. Installed new switch and tested. Unit clear of lint at time of service and all functions test good. Job complete.
Near Temple, TX 76504
James
Job Details: 08/20/2018
Arrived on site and tested unit. Customer stated that power wash and more water cycle taking longer than displayed cycle time. Found that unit has long fill fault. Inspected pressure hose and found to,have a kink in it near the tub connection. Corrected issue and tested operation. Unit working properly and all water connections dry at time of service. Job complete.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/20/2018
Replaced both hinges on large oven door. Cleaned right front burner orrifices. Entered via house opened by cleaning crew. Office to run card.
Near Temple, TX 76501
James
Job Details: 08/20/2018
Arrived on site and tested unit. Found fault code for motor and speed fault. Inspected components and found capacitor connection loose. Secured the moles properly an ran calibration. Tested operation and found all working properly. All water connections dry at time of service. Job complete
Near Georgetown, TX 78633
Jonathan
Job Details: 08/20/2018
Whirlpool cooktop model# G7CG3665XS00. Arrived on site for front left burner not lighting. Performed
Near Leander, TX 78641
Lou
Job Details: 08/20/2018
arrived on site to inspect frost buildup in freezer. Upon further inspection, I find that the fc section of the unit had lots of frost/ice buildup. Also found that the fc door gasket, in the left upper corner was badly gapped. I removed the fc door and drawers to inspect the evaporator and found evidence of ice buildup but the customer advised that he had defrosted the unit previously. I reshape do the blades on the evaporator and relocated the thermistor then cleaned off all of the ice/frost from inside the freezer chamber. Re-installed the drawers and using my heat gun, I reshape do the fc door gasket and re-installed the door. The gasket sealed good. When I first opened the fc door, I found that the customer had some bottles in the pizza box section that was keeping the door from closing all the way creating a gap and allowing large amounts of warm air to enter the fc section. I advised the customer to not put anything bulky in that pizza box section due to this issue. I quoted the
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/20/2018
Model WEE730H0DS0, Arrived on call for cooling fan speed to low f8 e0 error, could not get the cooling fan to run at all in test will order cooling fan and control but only use control on return if needed, will need autho. Office will reschedule with customer if autho. Is approved.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/20/2018
Model WEE730H0DS0, Arrived on call for cooling fan speed to low f8 e0 error, could not get the cooling fan to run at all in test will order cooling fan and control but only use control on return if needed, will need autho. Office will reschedule with customer if autho. Is approved.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/20/2018
Model WRX988SIBM01, Arrived on call for fridge not defrosting properly, found fresh food evap is a solid block of ice, sensors passed instructed customer to remove food from freezer and fridge and gave instruction to allow to unthaw and will have evap sensor on return and will have evap cover and fresh food fan and correct control kit on return just incase needed and will need adapter kit with fan on return and sealer gum due to ice collection at rear adapter in fresh food section , will need autho. Per office., office will reschedule with customer if autho. Is approved. Did instruct customer to turn unit off and leave doors open and leave towels out in front of the unit to catch any water that may run out from unthawing from unit.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/20/2018
Model WRX988SIBM01, Arrived on call for fridge not defrosting properly, found fresh food evap is a solid block of ice, sensors passed instructed customer to remove food from freezer and fridge and gave instruction to allow to unthaw and will have evap sensor on return and will have evap cover and fresh food fan and correct control kit on return just incase needed and will need adapter kit with fan on return and sealer gum due to ice collection at rear adapter in fresh food section , will need autho. Per office., office will reschedule with customer if autho. Is approved. Did instruct customer to turn unit off and leave doors open and leave towels out in front of the unit to catch any water that may run out from unthawing from unit.
Near Georgetown, TX 78633
Jonathan
Job Details: 08/20/2018
GE refrigerator model# PFSS5NJWASS. Not making ice.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/20/2018
Arrived on site for no ice condition. Water pressure good at door. Freezer at 1 and fresh food at 37 degrees. Found icemaker to have a failed motor. All water connections were dry.
Near Austin, TX 78703
Robert
Job Details: 08/20/2018
WED90HEFW0 Arrived on job for complaints of vent rusted. Customer was referring to heat inlet screen at rear of dryer. Normal discoloration with use. Tested operation all normal.
Near Leander, TX 78641
Lou
Job Details: 08/20/2018
arrived on site to install previously diagnosed and ordered part. I removed and replaced the microwave door due to the glass gasket hanging out in the front. I tested the unit and it operated as designed. Job completed.
Near Georgetown, TX 78633
Jonathan
Job Details: 08/20/2018
KitchenAid refrigerator model KRMF706ESS01. Arrived on site for ice buildup on left side of FC. Remo
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/20/2018
Near Temple, TX 76502
James
Job Details: 08/20/2018
Arrived on site and tested unit. Customer also mentioned that freezer was not keeping cold enough and ice cream was not hard like usual. Checked temps and found freezer at 18 when set to -2 and ice maker housing at 33. Tested sealed system and fans through diagnostics. Found that fans are running but fresh food evap is completely iced over. Instructed customer that unit will have to thaw to repair. Unit will need new evap fan kit with thermistors to repair. Instructed customer to place towels around unit to catch water that will leak out while unit is thawing out. All water connections dry at time of service.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 08/20/2018
Model WDF530PAYW7, Arrived on call to replace wheel, wheel 14.46, manifold 61.47,dispenser 116.52 and remaining labor 100.00 which =292.45 plus tax 24.13 which =316.58, manifold and dispenser, installed parts, collected remaining balance of 316.58, no water leaks after repair, call complete. Also gave customer instruction on running hot water at sink and soap and rinse aid use again.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 08/20/2018
Model WDF530PAYW7, Arrived on call to replace wheel, wheel 14.46, manifold 61.47,dispenser 116.52 and remaining labor 100.00 which =292.45 plus tax 24.13 which =316.58, manifold and dispenser, installed parts, collected remaining balance of 316.58, no water leaks after repair, call complete. Also gave customer instruction on running hot water at sink and soap and rinse aid use again.
Near Dripping Springs, TX 78620
Kevin
Job Details: 08/20/2018
Arrived on site and inspected range and found bake cycle will start but bake cancel button is not working. Switch membrane will need to be replaced in order to correct issue and will bring back control board as well if needed. Switch membrane $205.51 control $358.49
Near Killeen, TX 76543
Arthur B.
Job Details: 08/20/2018
WFE515S0EW1 (Freestanding Range) - Arrived onsite for customer complaint of LF element section of cooktop of freestanding range cracked. Found LF portion has a thermal cracked going along entire area. Removed cracked cooktop and installed new replacement. Customer satisfied with new replacement. No other issues found.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 08/20/2018
Replaced seeping inlet water valve. All operations are now normal. All water connections are dry.