Near Lakeway, TX 78734
Luis
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KSCS25FTSS02 Arrived on site for unit shutting off. At time of visit main control shutting on and off diagnosed failed main control need AUTHO for main control; ordrng 1 NEEDAUTHO and 1 W10823803 (MAIN CONTROL)
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/17/2018
OVEN WHIRLPOOL WOC54EC0AS04 "WOC54EC0AS04 Arrived to inspect temperature issues. The customer reported the unit to be too cool and I tested at 350. I corrected a door mounting issue and verified the hinges were then both fully seated, due to suspicion of the door not sealing fully. The unit claimed preheat at 305 and climbed to 325. 300, 402. The unit into test mode at 400 degrees and the unit reported 376. I tested at several other points during the cool down, within service test mode, and found similar results of approximately 20 degrees cooler readings. I induced a 20 degree positive offset and informed the customer."
Near Austin, TX 78747
Leonardo
Job Details: 12/17/2018
OVEN WHIRLPOOL WFE515S0EW1 Arrived on site to test unit for f9e0 error. Found error to be misfired unit. Test power at outlet and at terminal block and everything test good. Replaced board got error cleared but oven not heating. Test bake element and found opened element. Replaced bake element test unit by heating to 350 and unit test good job complete.
Near Kyle, TX 78640
Kevin
Job Details: 12/17/2018
REFRIGERATOR MAYTAG MFI2570FEZ05 "Arrived on site and found no ice production, manually started ice maker cycle and it completed properly and filled with water. Cycle power to refrigerator by leaving it unplugged for one minute, could not find a reason why icemaker is not producing. Requested that customer monitor it for the rest the day. No water leaks from connections at time of service"
Near Austin, TX 78750
Lou
Job Details: 12/17/2018
WASHER WHIRLPOOL WFW8540FW1 "arrived on site to inspect washer not cycling. Upon further inspection, I removed the top panel to expose the inner components of the unit. I found that the control hosing was laying on the inside of the unit as the mounts were broken, as was the top cover of the control housing. I placed the unit diagnostics to test with error code F1E2. I cleared the code and continued with testing. The unit dispensed water into the drum, but the motor never came on. I drained the water from the unit and opened the door and spun the drum and it spun freely. I verified ohms to the motor through the control connection. I checked for voltage from the control to the motor and did not get voltage. I removed and replaced the control and tested again. The unit operated as designed with no error codes at the end. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Austin, TX 78727
Tyler B.
Job Details: 12/17/2018
OVEN KITCHENAID KEBS207SSS04 "Arrived on site for bake element replacement. Removed unit form wall. Removed damaged hidden bake element, replaced hidden bake element and tests good.
Near Taylor, TX 76574
Wesley
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived on site and found door alignment bent. Corrected door alignment and restored normal operation. All checks good.
Near Taylor, TX 76574
Wesley
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived on site and found door alignment bent. Corrected door alignment and restored normal operation. All checks good.
Near Lakeway, TX 78738
Cliff
Job Details: 12/17/2018
DRYER WHIRLPOOL WED8000DW4 Arrived on site to diagnose a dryer that is making abnormal noises. Tested unit and found abnormal wear on idler pulley. Replaced idler pulley and rear rollers from repair kit. Tested unit and found all is functioning properly at this time.
Near Austin, TX 78723
Luis
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for da,aged shelf found damaged shelf in fresh food compartment. Diagnosed shelf damaged during manufacture processing on glass to plastic joint. Installed new shelf"
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/17/2018
WASHER WHIRLPOOL WFW97HEXL2 WFW97HEXL2 Arrived to inspect code. I found the unit had F6E1 stored and I inspected the MCU and found it had failed components. I removed and replaced the MCU and tested. The unit operated as designed. I added a safety drain strap and no leaks were observed during service.
Near Spicewood, TX 78669
Brandon
Job Details: 12/17/2018
RANGE JENN-AIR JDRP548WP03 "Arrived on site for customer complaint of rear middle burner not having even flame, found burner cap was not in proper place, I put cap on burner head unit tested good."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 12/17/2018
ICE MACHINE KITCHENAID KUID508ESS0 Arrived on site for unit that would not stop producing ice. Found unit over full. Tested been thermistor and found it was outside of the normal resistance range. Replaced bin thermistor.All water connections were dry.
Near Bastrop, TX 78602
Joseph C.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS576FIDW01 "Arrived on site for “no ice production” complaint. Inspected unit and found ice maker performed harvest, perfectly and filled as it should. Reset unit. Unit is performing as designed. No leaks detected, at time of service."
Near Manor, TX 78653
Wesley
Job Details: 12/17/2018
RANGE WHIRLPOOL SF315PEPQ2 "Arrived on site and installed control and found unit with reports of control ha informed gone out. Restored by resetting and checking ribbon cable due to f2e1 error. All checks good. Unit right front burner having trouble igniting. Restored position of Ignitor. Unit still will not light even with outside flame from match. Ordering control. ; ordrng 1 6610442 ( CONTROL) and 1 98003939 (burner,top rt) and 1 AUTHO (DISCONTINUED )"
Near Manor, TX 78653
Joseph C.
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH32519HV3 Arrived on site for “bulge in right side of microwave wrapper” complaint. Inspected unit and found inner side clips not engaged with inner substructure. Removed unit and connected wrapper to substructure. Reinstalled unit and tested. Unit is performing as designed.
Near Leander, TX 78641
Lou
Job Details: 12/17/2018
DISHWASHER IKEA IUD9750WS4 "arrived on site to inspect no power or dishwasher. Upon further inspection, I removed the outer door cover to expose the control and found that the two connections from the element to the control were burnt and melted. Also, the connections on the control were burnt. Using my multimeter, I checked ohms to the bimetal and found it open. I also checked ohms to the element and it was good. However, due to the connections bring burnt, the element will need to be replaced as will the control and bimetal.
Near Leander, TX 78641
James
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived on site and tested unit. Found all lights are not coming on. Installed new led inverter and the side lights now work both the freezer and upper fresh food lights not coming on. Customer stated they noticed the freezer light was the first to fail. Installed new led module in freezer and all lights now working. Job complete
Near Lakeway, TX 78734
Cliff
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found left side upper rack adjuster broken and not clipped onto rail also noted position or for left side adjuster missing. Door gasket is also rolled inward causing water to bypass gasket and upper rack rails have sediment build up causing them not to move properly. Door gasket, rails, positioner, and adjuster will all need to be replaced to complete repairs. Return date is set for 12/18/18.; ordrng 1 WPW10195840 (positioner) and 1 WPW10546503 (adjuster)"
Near Fischer, TX 78623
Brandon
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for customer complaint of unit leaking and not making ice, found fill tube was broken and leaking . I replaced fill tube unit tested good."
Near Lakeway, TX 78734
Cliff
Job Details: 12/17/2018
RANGE WHIRLPOOL WEG515S0FS0 Arrived on site to diagnose a range that has flames that are not adjustable. Tested unit and found stove was not converted for propane. Converted all four burners and bake burner. Broiler is electric. Tested unit and found all is now functioning properly. No gas leaks were found at time of service.
Near Austin, TX 78703
Scott
Job Details: 12/17/2018
DRYER WHIRLPOOL WED7500GW0 "Arrived on site for noisy dryer , found threads on blower wheel stripped allowing wheel to vibrate and spin bye self . Ordering wheel and motor if threads are stopped on shaft . Return on 12/21 . ; ordrng 1 279787 (motor) and 1 WPW10349492 (wheel)"
Near Austin, TX 78727
Tyler B.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on sote for unit tripping break ever so often. Replaced start dev and put unit in to diag. Ran all listed tested and all passed and functions with no breaker tripping. Also found unit is plugged in to Gfci outlet and recommend having build replace with non gfci outlet
Near Austin, TX 78717
Lou
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher rack issues. Upon further inspection, the customer opened the unit and pulled the upper rack out to show that it falls off the tracks. Also, the third rack falls off the tracks. I found that the upper rack wheels on the adjusters were broken off the adjuster. Also, the same issue with the third rack. I found that the track mount was broken and needs replacing. Also found that the left side track was badly bent from supporting the weight of the rack. I removed and replaced the upper rack adjusters and tested the unit in diagnostics. The unit operated as designed with no error codes. I am ordering the left and right third rack tracks as scheduled return service for 12/19/18. No water leaks observed during service.; ordrng 1 W10913628 (track) and 1 W10914507 (track)"
Near Smithville, TX 78957
Joseph C.
Job Details: 12/17/2018
DRYER MAYTAG MEDC465HW0 "Arrived on site for “no heat” complaint. Inspected unit and found power wire loose, in wall socket. Spread L1and L2 prongs and tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78702
Scott
Job Details: 12/17/2018
REFRIGERATOR GE PYE22KELEDS "Arrived on site for not dispensing . Found filter housing not turning properly . Replaced housing ,water is now dispensing . Nonwater leaks detected . Job complete ."
Near Pflugerville, TX 78660
Jonathan
Job Details: 12/17/2018
DISHWASHER GE GLV4500R00BB "Arrived on site for dishwasher not powering on. Tested voltage at junction box and found present. Traced voltage to door switch to control. Found control failed. Found parts replaced under 90 days will need to return part as DOA. Removed customer nitro land installed new. Tested operation, all tested good. No water leaks present."
Near Austin, TX 78752
Joseph C.
Job Details: 12/17/2018
OVEN WHIRLPOOL CWG3100AAB "Arrived on site for “broken left door hinge” complaint. Inspected unit and found left door hinge spring broken. Removed and replaced left hinge. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Leander, TX 78641
James
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and installed new inner door. Tested unit for proper operation and leaks. Found no leaks and unit working properly. Job complete
Near Austin, TX 78739
Leonardo
Job Details: 12/17/2018
OVEN JENN-AIR JJW3830WS02 Arrived on site to test unit for upper oven not heating. Found unit giving a F3E0 upper oven sensor opened. Replaced sensor. Test unit by heating both ovens to 350 and both ovens reaching temp with no error.
Near Austin, TX 78730
Luis
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KBFA25ERSS00 Arrived on site for cooling issue. Unit not running through a a defrost removed evaporator cover checked heater and bimetal both ohmed good diagnosed control not entering defrost control is discontinued
Near Austin, TX 78759
Paul
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived onsite for the refrigerator with ice build up in the FC and leaking water. I found a lot of frost build in the FC. I found a large gap at the top and the bottom of the door because the gasket is not sealing. The bottom side of the gasket looks deformed causing the issue. Need to replace the gasket again. Ordering W10571967 GASKET-AP DOOR FZ 36. RS for Wed 12/19.; ordrng 1 W10571967 (GASKET-AP DOOR FZ 36)
Near Austin, TX 78739
Leonardo
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF520PADW7 Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but not spraying the water. Test unit and found wash motor getting power but not responding. Replaced sump and motor test unit for leaks no leaks present at this time. Unit spraying water job complete
Near Leander, TX 78641
Lou
Job Details: 12/17/2018
COOKTOP WHIRLPOOL WCG97US0DS00 "arrived on site to inspect cooktop burner with low flame. Upon further inspection, I tested all fo the burners and the only one not operating correctly was the front right burner. The flame was very low ad sometimes would burn out. I removed the burner head and cap to expose the orifice. I found some debris inside the orifice that is blocking the gas flow. I removed the orifice and cleared the debris and placed it back in the orifice holder. I put the burner head/cap on and tested the unit and it operated as designed. I quoted the customer CO100 $99.99 for diagnosis for a total including tax of $108.24. The customer paid in full. No gas leaks observed during service, job completed."
Near Austin, TX 78739
Leonardo
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to test unit for unit leaking. Test unit and found leak coming from diverter motor. Replaced sump and motor. Test unit for leaks no leaks present at this time unit washing and draining correctly job complete
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/17/2018
REFRIGERATOR MAYTAG MFI2569YEM0 "MFI2569YEM0 Arrived to inspect no cool or operation. I found the unit would only intermittently illuminate the indicators on the UI when there were pressed. I removed and replaced the UI and main control and the unit entered service test mode, but was unresponsive. I troubleshot and was able to reset the control and then enter programming mode. The unit started cooling and had all functionality restored. No leaks observed durning service."
Near Round Rock, TX 78664
Wesley
Job Details: 12/17/2018
OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site and installed vent trim. Unit is now operating as designed, all checks good."
Near Robinson, TX 76706
Arthur B.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Arrived onsite to install new FC door to french door refrigerator from prior tech’s diagnosis. Upon removal of door,found door that was ordered was incorrect color. Ordering correct color door and gasket. OF to R/S. Advised customer 6-8 weeks turn around. All water connections were dry at time of service.; ordrng 1 W11104481 (dor-fip (blk stainless)) and 1 WPW10436253 (gasket-fip blk )"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KSC24C8EYP02 "Arrived on site. Check for no ice issues. Ran diagnostic test and tested sensors all checked OK. Found bad thermostat on ice maker not allowing it to cycle. Replaced icemaker assembly, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. part.168.40 rf360 169.99. Collect a total amount of 366.31. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KSC24C8EYP02 "Arrived on site. Check for no ice issues. Ran diagnostic test and tested sensors all checked OK. Found bad thermostat on ice maker not allowing it to cycle. Replaced icemaker assembly, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. part.168.40 rf360 169.99. Collect a total amount of 366.31. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KSC24C8EYP02 "Arrived on site. Check for no ice issues. Ran diagnostic test and tested sensors all checked OK. Found bad thermostat on ice maker not allowing it to cycle. Replaced icemaker assembly, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. part.168.40 rf360 169.99. Collect a total amount of 366.31. No leaks present. Job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 12/17/2018
OVEN WHIRLPOOL WFE515S0ES0 "arrived on site to install previously diagnosed and ordered part. Due to the units power cord arching and causing the power cord, terminal block and main wiring harness to short and melt, I had to replace the components. At the previous service call, I replaced the main wiring harness and the terminal block. Today, I replaced the power cord ad tested the unit. Once the power was on, using my multimeter, I placed my thermal lead in the middle of the center rack and tested the unit on Bake at 350 degrees. The unit heated as expected and the control display was showing the correct temps. Job completed."
Near Briarcliff, TX 78669
Brandon
Job Details: 12/17/2018
DRYER WHIRLPOOL WED92HEFC0 "Arrived on site for customer complaint of unit shutting down during use, found F4E3, F4E4 error codes, found line 2 voltage drop, instructed customer to call electrician to check breaker and plug. Collected service fee on cc."
Near Kyle, TX 78640
Leonardo
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH31017HS Arrived on site to test unit for damaged door. Found damaged on left bottom of the door. Replaced door no damaged found on new door job complete.
Near Liberty Hill, TX 78642
James
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTE104ESS0 Arrived on site and tested operation. I found no response from console. Tested voltage and found proper voltage to control. Unplugged console and plugged unit back in to test control. I found the control to be good as the drain pump began running. Installed new console and tested operation. Unit working properly. Job complete
Near Austin, TX 78757
Tyler B.
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site for damaged freezer door. Replaced door and nameplate and tests good. No leaks o. Sote .
Near Round Rock, TX 78681
Paul
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite for the refrigerator with the lower ice maker not making ice and the FC light not working. I found the the FC at -5 degrees. I ran test 121 and the unit completed the cycle. I ran test 98 and the unit filled the mold properly. I ran test 17 and the thermistor showed 0 degrees. There was some ice in the container. I found a small ice chip in the door switch causing the switch to not completely open. I removed the ice chip and the FC light works as designed. The unit is working as designed. Call complete.
Near Austin, TX 78701
Paul
Job Details: 12/17/2018
REFRIGERATOR AMANA ASI2575GRS00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. Upon arrival I found the dispenser working. There were no water leaks from the reservoir or the filter housing. The diffuser in this unit is a manual diffuser. I found the unit set at the recommended setting and the air temp at the reservoir at 36 degrees when the compressor cycled off. I found the return air duct in line with the reservoir and cold air coming thru the return air duct when the fan cycled off. I called techline and spoke with Tbore SR# 7723686656. Tbore stated this happens to this unit when it becomes a low use refrigerator. Tbore stated they don’t have a kit at this time to repair the issue and advised putting something on the left side of the reservoir to block the cold air from the return air duct. I took a piece of heavy cardboard and folded it in a c shape and wrapped the left side of the reservoir to block the air flow. Call complete.
Near Luling, TX 78648
Diego G.
Job Details: 12/17/2018
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site. Replace control intestine, still having the same issues. Remove top and found stryker and latch assembly damaged. We need latch assembly and striker to repair unit. Office to reschedule; ordrng 1 W10837741 (STRIKER) and 1 W10838613 (LID ASSY )"
Near Luling, TX 78648
Diego G.
Job Details: 12/17/2018
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site. Replace control intestine, still having the same issues. Remove top and found stryker and latch assembly damaged. We need latch assembly and striker to repair unit. Office to reschedule; ordrng 1 W10837741 (STRIKER) and 1 W10838613 (LID ASSY )"
Near Luling, TX 78648
Diego G.
Job Details: 12/17/2018
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site. Replace control intestine, still having the same issues. Remove top and found stryker and latch assembly damaged. We need latch assembly and striker to repair unit. Office to reschedule; ordrng 1 W10837741 (STRIKER) and 1 W10838613 (LID ASSY )"
Near , TX 78733
Luis
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for divider and level issue. Found mullion not entering track when left side door is closed. Adjusted fresh food door and adjusted mullion. Checked door closure operation good mullion entering track. Found floor uneven advised builder to shim back right side of unit,called tech support to verify shimming back corner is acceptable due to no interference with operation of unit."
Near Georgetown, TX 78626
Jerry C.
Job Details: 12/17/2018
WASHER WHIRLPOOL WFC7500VW2 WFC7500VW2 Arrived to instal part I removed and replaced the drain pump and tested within service test mode. The unit operated as designed and full function returned. No leaks observed during service.
Near Killeen, TX 76549
Arthur B.
Job Details: 12/17/2018
REFRIGERATOR GE GSE25HGHBHBB "Arrived onsite for customer complaint of frost,condensation build up on RF side recurring issue. Upon further inspection, door does not sit well to cabinet even after gasket reshaping. Found inner door warped causing frost build up and condensation. Unit will RF door to complete repair. Advised that AHS must approve parts before we can proceed. OF to R/S. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WR13X10160 (hinge,door btm ff) and 1 WR78X12734 (door foam asm fz bow)"
Near Austin, TX 78748
Leonardo
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to test unit for unit not heating. Test u it and found all switches were good. Test mag and found bad magnetron. Replaced magnetron test unit and unit heating water job complete
Near Georgetown, TX 78626
Lou
Job Details: 12/17/2018
OVEN WHIRLPOOL WOD51EC0AS05 "arrived on site to inspect oven control panel damaged. Upon further inspection, I found that in the upper left corner of the panel, it was dented/damaged. I removed and replaced the control panel and tested the unit and it operated as designed. Job completed."
Near Buda, TX 78610
Brandon
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived on site for customer complaint of damage to microwave door, I replaced door unit tested good."
Near West Lake Hills, TX 78746
Scott
Job Details: 12/17/2018
WASHER WHIRLPOOL MHW8200FW0 "Arrived on site replaced heater ( heater is equipped with sensor and seal) tested unit all checked normal , no error codes . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78732
Cliff
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL JDB9000CWP3 Arrived on site to diagnose a dishwasher that is not cycling properly. Tested unit and found circulation pump shorted out in unit. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Granger, TX 76530
Jerry C.
Job Details: 12/17/2018
WASHER MAYTAG MAV6451AWW The customer requested a reschedule and the office to contact them to schedule. No access to unit.; saved tckt
Near Austin, TX 78734
Paul
Job Details: 12/17/2018
DISHWASHER KITCHENAID KUDS30FXSS9 Arrived onsite for the dishwasher. I replaced the pump and motor and the upper rinse arm. I ran the diagnostics cycle and the unit worked as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78704
Scott
Job Details: 12/17/2018
OVEN KITCHENAID KEBS279BSS01 "Arrived on site and replaced thermal fuse. Preheated both ovens , all checked good . Job complete ."
Near Austin, TX 78725
Joseph C.
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for “frost buildup in freezer” complaint. Inspected unit and found faulty thermistor, on fresh foods evaporator. Removed and replaced harness. Unit checks good. No leaks detected, at time of service."
Near Austin, TX 78737
Luis
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for not dispensing ice. Found rust in motor and damaged gasket and ice door plate. Installed new auger motor and plate tested ice dispenser unit working as designed.
Near , TX 78610
Leonardo
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for unit not washing. Test unit and found water turned off going to unit. Turned water on test unit and unit test good no leaks present at this time.
Near Austin, TX 78749
Leonardo
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit turning off. Test unit and found unit turning of before draining. Replaced drain motor and board and owi. Test unit and unit still doing the same thing. Pulled unit out and found power cord connection burned out and outlet burner out. Advised customer to call electrician called property manager and left a voice mail. Job complete no leaks present at this time. Left unit unplugged.
Near Killeen, TX 76549
Al
Job Details: 12/17/2018
RANGE GE RB52H3WH Arrived to inspect ( NOTHING WORKS AT ALL ON IT--THE BURNERS DONT WORK--AND SAME FOR THE OVEN--MADE A POPPING). I checked the unit and got no power. I checked the terminal block and saw damage. I removed and replaced the terminal block. Tested the unit and unit tested as designed.JOB COMPLETE
Near Austin, TX 78746
Luis
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for refrigerant leak in fresh food evaporator. Removed evaporator,compressor and drier. Installed new evaporator, compressor and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good, checked frost pattern good unit cooling down correctly."
Near Spring Branch, TX 78070
Diego G.
Job Details: 12/17/2018
COOKTOP JENN-AIR JED8430ADB Got on site. Replaced all elements and infinite switch. Cycle every burner all checked OK. Job complete
Near Spring Branch, TX 78070
Diego G.
Job Details: 12/17/2018
COOKTOP JENN-AIR JED8430ADB Got on site. Replaced all elements and infinite switch. Cycle every burner all checked OK. Job complete
Near Spring Branch, TX 78070
Diego G.
Job Details: 12/17/2018
COOKTOP JENN-AIR JED8430ADB Got on site. Replaced all elements and infinite switch. Cycle every burner all checked OK. Job complete
Near Killeen, TX 76542
Al
Job Details: 12/17/2018
RANGE GE RB787WH1WW Arrived to inspect unit not heating at bottom. Tested the unit and confirmed compliant. Ordered WB44K10005 Heating Element. NEEDS MORE WORK ; ordrng 1 WB44K10005 (BAKE ELEMENT )
Near Austin, TX 78717
Lou
Job Details: 12/17/2018
WASHER MAYTAG MDB8959SBB3 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and tested and it showed error codes F10E1, F6E6, F6E1, and F3E3. I cleared the codes and continued with testing. The unit operated as designed with no error codes at the end of testing. While testing, I removed the toe plate and found water soaked into the insulation and debris on the insulation. I did not find any leaks underneath, but I did find a large amount of soap debris in the reservoir at the bottom of the door. Due to error code F3E3, I verified ohms to the sensor. Due to error codes F6E6 & F6E1, I verified ohms to the float switch ad checked to make sure there was no debris under the float. The unit checks good with no mechanical issues. I advised the customer of my findings and recommended that they cut back on detergent use and to use dishwasher magic to clean the unit. Also made recommendations on cleaning the unit. No water leak
Near Dripping Springs, TX 78620
Robert
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTM354DSS0 Arrived on job for complaints of not draining and leaks. 120v to pump not working. Replaced pump and test. No leaks detected.
Near Blanco, TX 78606
Robert
Job Details: 12/17/2018
WASHER WHIRLPOOL WFW94HEXW2 Arrived on job for complaints of not washing. Found the MCU shorted quote customer. Customer declined.
Near Austin, TX 78741
Kevin
Job Details: 12/13/2018
WASHER WHIRLPOOL NTW4516FW2 "Arrived on site and found no power showing on display, washer would not begin a cycle. Reseated power cord to control board. Found power outlet has failed and there is no power available to washing machine. Informed apartment maintenance power will need to be corrected before any further diagnosis can be made. No water leaks from connections at time of service, job complete."
Near Austin, TX 78748
Kevin
Job Details: 12/13/2018
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site and found knockout was not removed from disposal and dishwasher can’t drain. Home owner removed knock out and dishwasher was now able to complete a diagnostic cycle. No water leaks from connections at time of service, job complete."
Near Austin, TX 78738
Cliff
Job Details: 12/13/2018
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to diagnose an oven that is giving lock latch error. Tested unit and found wiring for latch assembly not fully inserted in control board. This was causing an incomplete connection to lock motor. Reset wiring to proper position and tested unit. Found all is functioning properly at this time.
Near Kyle, TX 78640
Robert
Job Details: 12/13/2018
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on job to replace control. Check of previous work found door switch not plugged in. Corrected wire error and test. Operation normal
Near , TX 78610
Robert
Job Details: 12/13/2018
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on job to replace console. After replacement of console test all buttons and operation. No leaks detected at time of service. Job complete
Near Austin, TX 78738
Brandon
Job Details: 12/13/2018
WASHER WHIRLPOOL GVW9959KQ2 "Arrived on site for customer complaint of unit not draining, found faulty drain pump, part is no longer available. Collected service fee on check."
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/13/2018
RANGE KITCHENAID KSDB900ESS0 "Arrived on site for customer complaint of F8E0 error code and oven not working, found faulty blower motor, I replaced blower motor, unit tested good.
Near Austin, TX 78737
Brandon
Job Details: 12/13/2018
WASHER WHIRLPOOL WTW8240YW0 "Arrived on site to replace dispenser, I replaced dispenser, unit tested good. Collected balance on cc."
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/13/2018
RANGE WHIRLPOOL WFC150M0EW3 "Arrived on site for customer complaint of burners sparking, found multiple issues, found break in elements, as well has faulty burner switches. Ordering switches and elements. ; ordrng 1 W11255551 (ELEMENT ) and 1 W11255552 (ELEMENT ) and 2 WP3148953 (switch-inf)s and 1 WP3149404 (switch-inf)"
Near Austin, TX 78749
Brandon
Job Details: 12/13/2018
DRYER WHIRLPOOL MEDB765FW0 "Arrived on site to replace damaged parts, I replaced toe plate and door frame, unit tested good."
Near Austin, TX 78748
Brandon
Job Details: 12/13/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for customer complaint of unit not completing cycles, found faulty control, I replaced control, unit tested good"
Near Cedar Park, TX 78613
James
Job Details: 12/13/2018
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site and inspected frame. Unit was not installed and in garage. Found frame is bent on the right side below the hinge. Replaced tub and attempted to install unit but found the opening in cabinets is too narrow. Unable to test operation. Job complete
Near Cedar Park, TX 78613
James
Job Details: 12/13/2018
REFRIGERATOR JENN-AIR JFX2897DRP02 Arrived on site and found fresh food evaporator drain frozen over. Removed all ice and steamed drain until it began to flow water. Unit working properly. Job complete
Near Manor, TX 78653
Wesley
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site and installed one of each light assembly. Unit is now operating as designed. Returning 2 of each ordered assembly.
Near Manor, TX 78653
Wesley
Job Details: 12/13/2018
DRYER WHIRLPOOL WED4815EW1 Arrived on site and found poor airflow and cutoff blown. Repaired with cutoff kit. All checks good.
Near Austin, TX 78747
Brandon
Job Details: 12/13/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for customer complaint of unit leaking, found leak coming from sump assembly where drain pump attached, found broken sump, I replaced sump, unit tested good."
Near Manor, TX 78653
Wesley
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site and installed new valve, tested unit. All checks good. Operating as designed."
Near Manor, TX 78653
Wesley
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived onsite and advised icemaker and chute and door components functional and operating properly. All else checks good. Unit operating as designed. Advised customer on design and use and care.
Near Austin, TX 78705
Luis
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site for ui led flashing. Installed control kit that included ui and main control. Powered unit on checked ui operation good ran diagnostics all test passed unit working as designed
Near Round Rock, TX 78681
Tyler B.
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Arrived on site for on and off cooling. Ran diag and found dampener sticking shut, will need new dampener control. Found unit under adapter update list, would need ice box adapter. Also would need control kit. Supplied control kit was wrongly packaged with wrong UI . Contact prior to arriving for door code ; ordrng 1 CNOTE (PART AUO) and 1 W10612142 (adapter) and 1 W10861900 (cntrl-elec) and 1 WPW10248595 (control)"
Near Round Rock, TX 78681
Tyler B.
Job Details: 12/13/2018
DISHWASHER KITCHENAID KDTE204GPS0 Arrived on site for unit flashing start and wash. Assured unit was not supplied with vent fan. A bad vent will cause same issue. Found issue to be in door latch and strike. R&R door latch and strike and tests good no leaks on site.
Near Round Rock, TX 78681
Tyler B.
Job Details: 12/13/2018
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for unit not despensing ice. Found auger motor rusted and seized. Replaced auger motor, upon assembly found seal in chute damaged and will need replacement. No water leaks on site ; ordrng 1 W11205081"
Near Austin, TX 78727
Tyler B.
Job Details: 12/13/2018
REFRIGERATOR KITCHENAID KSSC48FKS00 Arrived on site for no cool. Found temps in 60's. Found freezer at20. Ran dia found no errors other than EVAP fan error. Disassembled EVAP cover found EVAP fan connections not complete clipped causing ice water build causing fan to fail. Replaced EVAP fan and tests good.
Near Round Rock, TX 78681
Tyler B.
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Arrived on site for unit not despensing water. After speaking with customer indicating filter issues. Found filter housing to be the issue. Unit will need housing to complete repair ; ordrng 1 WPW10238123 (housing)
Near Austin, TX 78728
Tyler B.
Job Details: 12/13/2018
WASHER WHIRLPOOL MVWB835DW0 Arrived on site for unit not washing or rinsing. Found control board has failed .