Near Austin, TX 78737
Kevin
Job Details: 05/05/2020
COOKTOP WHIRLPOOL G7CG3064XS00 "Arrived on site and found front knob is damaged. Examine prescreened knob and found plastic is cracked. Spoke with MS knobs are not covered, call complete"
Near Manor, TX 78653
Scott
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site with frost and ice building up in freezer. Found water chute to icemaker not installed properly and water from valve going directly into freezer section not the icemaker. Ordering shoot icemaker evaporator hand bladeAnd complete container .no water leaks detected .call to set return.; ordrng 1 2169142 (fan blade) and 1 2209774 (chute) and 1 2315549 (motor evaporator) and 1 W10300022 (icemaker) and 1 W10558423 (ice container,comp)"
Near Horseshoe Bay, TX 78657
James
Job Details: 05/05/2020
DISHWASHER KITCHENAID KUDS01FLSS6 Arrived on site and found start light flashing 7 times indicating heater circuit failure. Found heater good but relay on board has visibly shorted. Job complete
Near Leander, TX 78641
Paul
Job Details: 05/05/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for an oven not heating. I found the unit with an F8E0 error. I cleared the error and tested the unit. I found the cooling fan not running. Need to replace the fan. Ordering W11248652 BLOWER..; ordrng 1 W11248652 (BLOWER)
Near Austin, TX 78731
Robert
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL WMH78019HZ2 "Arrived on job for complaints of no heat. Found diode short capacitor damaged and mag open. Replaced magnetron, capacitor and diode. After replacement test operation heating as normal."
Near Woodway, TX 76712
Wesley
Job Details: 05/05/2020
WASHER MAYTAG MVWC565FW1 arrived onsite and found unit operating with pinched hose preventing hot water from flowing. Unit will now operate properly.
Near Kingsland, TX 78639
James
Job Details: 05/05/2020
RANGE FRIGIDAIRE FFGF3054TSD Arrived on site and found orifice not installed in rear left burner. Found orifice gold stripped and will not allow orifice to tighten down properly. Unit will need left rear orifice holder replaced to repair. ; ordrng 1 316536612 (ignitor/orifice as)
Near New Braunfels, TX 78132
Richard
Job Details: 05/05/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite for the refrigerator icemaker not working properly. Ran diagnostics test 120 and ice maker failed test could not fine home position. Replaced ice maker and ran test and ice maker passed. Complete
Near Austin, TX 78717
Lou
Job Details: 05/05/2020
DISHWASHER LG LDF7774ST "Arrived on site to install previously diagnosed and ordered parts. Due to the main control and console failure from moisture, I removed and replaced both. Cycled power to the unit and attempted to test on a normal load. Once the water dispensed into the tub, the unit display showed error code 1E. Following the tech sheet, I checked the water lines and all were good then replaced the valve and retested. Unit continued to show error code 1E. Customer advised that the previous repair company replaced the sensor, but they didn’t feel that the work was completed because it continued to show the same error code. The sensor is located in the guide assembly or air breaker. I advised the customer that I would have to order the part and get authorization from their warranty provider. I am ordering the air breaker and a CNOTE-AUTHORIZATION. CNOTE-OFFICE TO SCHEDULE RETURN SERVICE. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION FOR GUIDE ASSEMBLY) a
Near Hewitt, TX 76643
Wesley
Job Details: 05/05/2020
RANGE WHIRLPOOL MES8800FZ2 "Arrived onsite and found unit display to be slightly crooked. Repaired by making slight adjustment and informed customer accordingly, all checks good. No parts needed."
Near Taylor, TX 76574
Andy
Job Details: 05/05/2020
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site for washer not spinning clothes dry. Tested and inspected unit and found failed control. Ordering needed part. Authorization needed. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W11201293 (cntrl-elec)
Near Leander, TX 78641
Lou
Job Details: 05/05/2020
RANGE WHIRLPOOL WFE515S0JS0 "Arrived on site to inspect range oven door hinge issues. Upon further inspection, I found the customer had a kitchen chair propped against the oven door. Once the chair was moved, I found that the right door hinge, with the tension spring, had failed and the door would not stay closed. I removed the hinge and found the hinge pin had broken. I removed and replaced the hinge kit and installed the door and tested. Unit is operating as designed. Job completed."
Near Round Rock, TX 78664
David S
Job Details: 05/05/2020
WASHER WHIRLPOOL WTW7000DW0 "Arrived on site for Asher not unlocking. I plugged the unit in and error code F5E3 kept flashing. I could not get the unit into diagnostics. I gained access to the main control and it showed good voltage. I disconnected he UI and reconnected it, I still couldn’t get into diagnostics. I quoted the customer worse case they would need both the control and lid latch, I am ordering a lid latch W10810403, and control W10812423.; ordrng 1 W10810403 (LID LATCH) and 1 W10812423 (CONTROL)"
Near Leander, TX 78641
Lou
Job Details: 05/05/2020
RANGE WHIRLPOOL WFG320M0BB2 "Arrived on site to inspect range cooktop knobs hot to the touch. Upon further inspection, customer advised that the cooktop knobs get very hot when the oven is on. I contacted techline and spoke to Dave and advised of the complaint. I advised Dave that I was installing the insulation trip as recommended in service pointer W10917778, but questioned if there is any other repairs to be made due to the heat coming from the oven door. Dave advised that the service pointer is the only repair at this time and provided File#7727745756. I finished reassembling the oven door and placed it back on the oven. I advised the customer of my conversation with Whirlpool techline staff and the repair made. No gas leaks detected during service, job completed."
Near Leander, TX 78641
Paul
Job Details: 05/05/2020
REFRIGERATOR LG LFXS29766S/01 Arrived onsite for a refrigerator not cooling in the RC to replace the previous diagnosed RC air duct. I replaced the air duct and tested the unit. The air duct is opening and the refrigerator is getting cold air. The unit is working as designed. Call complete.
Near San Marcos, TX 78666
Richard
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite for the microwave panel and wrapper damaged. During installation of the new parts found that the base that the transformer sits on was damaged called techline and they stated that the base is a replaceable part. Ordered base and office to reschedule. Panel and wrapper still need to be replaced. Sr# 7727741704. ; ordrng 1 W10827115 (base)
Near Austin, TX 78727
Eman J.
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site for a dishwasher not cleaning. Tested the system got error codes 4,3 and 7,1. I replaced the motor and pump, tested the system everything works as designed. No water leaks at time of service. Job complete."
Near Austin, TX 78757
Eman J.
Job Details: 05/05/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for dishwasher not powering up. Tested the system no power present. Tested voltage at power outlet receiving 124v. Tested the black and white power wires on the control only getting 84V across both wires. Replaced the control, system still isn’t powering up, replaced the console same issue. Calling tech line, tech line didn’t answer. Tested the power cord, faulty power cord. Ordering power cord #4317824. . ; ordrng 1 4317824 (cord-power)"
Near Pflugerville, TX 78660
Scott
Job Details: 05/05/2020
UNKNOWN KITCHENAID KUBR204ESB00 Arrived on site for unit making noise found lower fan blade with ice build up . Door not sealing properly . Ordering gasket and sealer . Call to set return . ; ordrng 1 W10797384 (gasket) and 1 W10802011 (sealer)
Near New Braunfels, TX 78130
Noah D
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM02 "Arrived on site to inspect fridge for loud compressor sound, upon inspection found the compressor lines had been replaced and were vibrating, permagummed lines and retested. No problems found. Complete"
Near Manor, TX 78653
Scott
Job Details: 05/05/2020
OVEN KITCHENAID KEBS177SBL04 "Arrived on site for oven not heating up to temp .found element burned thru . Replaced bake element . unit pre heated properly . Job complete ."
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/05/2020
OVEN WHIRLPOOL WOS97EC0HZ00 Arrived to inspect unit turning off. Found console connections loose. Corrected and tested properly
Near Pflugerville, TX 78660
Andy
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher still slowly filling when not in use. Valve has already been replaced. Check voltage at valve and had 6 volts. Called tech line (SR# 7727746918) Made aware if issue and what has been done. Was instructed to check drain hose at sink. Found drain hose connected at sink along with discharge from water filter system on same Y connection at sink. Was instructed that this is the issue and to instruct customer on this and to have plumber come out and fix issue and to have discharge connected on other side of sink. And that low water pressure could be making the valve not close properly and to have plumber check water pressure at unit. Instructed customer on this. Turned off water at valve to prevent water damage risk.
Near Round Rock, TX 78664
Andy
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site for refrigerator still leaking. Tested and inspected unit and found tubing in refrigerator cabinet going to drain tube clogged. Steamed out and added adhesive to were cabinet and drain tube meet. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78721
Eman J.
Job Details: 05/05/2020
DRYER MAYTAG MEDC465HW Arrived on site for dryer making squeaky noise. Tested system. No squeaky noise at time of service. Job complete.
Near Austin, TX 78732
Luis
Job Details: 05/05/2020
ICE MACHINE KITCHENAID KUIC15PRXS2 Arrived on site to install parts previously diagnosed. Replaced water pan and grid cutter ran diagnostics all test passed no leaks from water pan
Near Austin, TX 78729
David S
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for freezer light not working. I replaced both the door switch and light and it started working. Job complete. No water leaks detected.
Near Austin, TX 78745
Kevin
Job Details: 05/05/2020
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site and inspected range and found temperature sensor harness is not properly connected after resetting set oven to preheat and it reached temperature correctly. Also showed customer how to make minor adjustments using calibration setting. Job complete
Near Pflugerville, TX 78660
Leonardo
Job Details: 05/05/2020
DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site to test unit for unit not washing. Test unit and found bad motor. Replaced sump and motor test unit and unit test good no leaks present at this time.
Near Austin, TX 78737
Kevin
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF530PAYM3 "Arrived on site and inspected dishwasher and found spray arm has failed, replaced spray arm washer is now operating, job complete"
Near Austin, TX 78702
Robert
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on job for complaints of frost in freezer. Found the gasket damaged. Replaced gasket. No leaks detected at time of service.
Near Austin, TX 78730
Robert
Job Details: 05/05/2020
OVEN WHIRLPOOL KEBC107KSS03 Arrived on job for complaints of not heating. Found the thermal cutoff in rear of oven open. After replacement test operation.
Near Austin, TX 78721
Luis
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for shorted out compressor and damaged harness. Replaced compressor,drier and harness,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78744
Leonardo
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not filling with water. Test unit and found water line pinched. Secured water line test unit and unit test good job complete
Near Leander, TX 78641
Paul
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL WMH32519FS0 Trivet onsite for a microwave displaying open/close door messages. I found the door switches failing. I replaced the door switches and interlocks. The unit is working as designed. Call complete.
Near Leander, TX 78641
Lou
Job Details: 05/05/2020
DRYER WHIRLPOOL WED49STBW1 "Arrived on site to install previously diagnosed and ordered parts. Due to the belt fraying and shredding and the rollers gunked up, I removed and replaced the dryer repair kit (belt, 2 rollers & tension pulley) and tested. Unit is operating as designed. No lint observed during service, job completed."
Near Mount Calm, TX 76673
Wesley
Job Details: 05/05/2020
REFRIGERATOR MAYTAG MBF1958XEB6 Arrived onsite and found unit start device failed. Repaired unit charged in full. All checks good.
Near Killeen, TX 76549
Al
Job Details: 05/05/2020
WASHER WHIRLPOOL WFW80HEBW1 "Arrived to inspect front load washer not starting cycles.Confirmed the complaint and disassembled and found the door lock wasn’t plugged in properly.Connected the unit , reassembled and unit tested as designed.Job complete All water lines were dry at the time of service"
Near New Braunfels, TX 78132
Noah D
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL DU5004XM1 "Arrived on site to inspect dishwasher for not filling with water, upon inspection found the fill tube disconnected on side of washer screwing water onto ground. Repaired tube and retested. Water returned. Complete"
Near Austin, TX 78734
Jacob
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL KDTE504DSS0 Arrived onsite for panel on u it not lighting up and drain and heating issues. Tested unit. Found that glass was stuck in drain motor. Removed glass. Ran diagnostics 2 times. Unit is heating. Unit working as designed. Job complete
Near Round Rock, TX 78681
Paul
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the evaporator fan and removed some ice from the evaporator and fan housing. I tested the unit and it is working as designed. I went over the FC and RC settings with the customer. Call complete.
Near New Braunfels, TX 78132
Robert
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on job for complaints of no buttons. Found buttons not responding and pump not turning on with console disconnected. Replaced both control and console. No leaks detected at time of service.
Near Holland, TX 76534
James
Job Details: 05/04/2020
WASHER ROPER RTW4641BQ1 Arrived on site and installed previously diagnosed parts. Ran calibration and auto diagnostics. All functions test good. Job complete
Near Burnet, TX 78611
Keith D.
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite and found unit with loc code. Tried putting into diagnostics but was unable too. Unplugged unit and plugged back in and still no access. Check the main control and found that it had failed. Installed new control and tested operation and was able to gain access. Upon further inspection found that the water valves on wall had failed and is leaking water. Shut both valves off and advised customer to have a licensed plumber come check issue. Was in able to run diagnostics. No fault codes at this time. Job complete
Near Burnet, TX 78611
Keith D.
Job Details: 05/04/2020
RANGE GE JP3030DJ3BB Arrived onsite and tested operation found unit working properly all elements heating up but the red indicator light was not coming on. Removed top panel and found visible signs that it had failed. Installed new indicator light and tested operation found unit working properly with indicator light as designed. Job complete
Near Austin, TX 78759
Paul
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived onsite for a refrigerator not cooling for a possible sealed system repair. I did find refrigerant in the system but the charge was a little lower than it should have been. The compressor was working properly. I recovered the refrigerant and installed a low side service tap on the compressor. I installed a UV drier soldering one side to the steel line and use a Lokring coupler to attach to the aluminum capillary tube. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 3.7 oz’s of R134A. I tested the unit and found it working as designed. Call complete.; ordrng 1 W10896678 (COUPLER)
Near Georgetown, TX 78633
Lou
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW8500DC2 "Arrived on site to inspect washer leaking water. Upon further inspection, I found a small amount of water on the floor at the front of the unit. Tilted unit back and found gearcase oil on the rotor ad both pumps and water at the back left corner. Removed the console and and inspected the valve and found it leaking. I removed and replaced the gearcase, clutch and valve and tested. Unit is operating as designed. No water leaks at the end of service, job completed."
Near Copperas Cove, TX 76522
Wesley
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for functional failure of the crisper drawer. Ordering necessary parts. Unit is otherwise operating as designed. ; ordrng 1 W11162443 (DRAWER) and 1 W11368751 (HOLDER)
Near Buda, TX 78610
Luis
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for ice build up in freezer. Found freezer gasket not sealing to cabinet,replaced bracket,remolded freezer door seal. Checked door seal good."
Near Round Rock, TX 78681
Paul
Job Details: 05/04/2020
REFRIGERATOR LG LFXS29766S/01 "Arrived onsite for a refrigerator that was frosting and icing over in the FC bit is not cooling at all now. I found the compressor failing and not pumping correctly. I found the freezer door gasket not sealing correctly on the left side which was probably causing the frost. After talking with the customer I also suspect a clogged drain tube. The compressor will need to be replaced and the software updated with a jig. The gasket will need to be reshaped and the drain tube checked. The rails have been damaged from the ice build up and will also need to be replaced. Ordering PARTS AUTHORIZATION, Parts research for left and right FC rails, compressor, service tap, & drier.; ordrng 1 AUTHORIZATION (PARTS AUTHORIZATION ) and 1 PARTSRESEARCH. (left and right FC rails, compressor, service tap, & drier.)"
Near Round Rock, TX 78681
David S
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 Arrived on site to install a fridge door. Inspected unit and work area and found a dent in the bottom of the door panel. I removed the old door and replaced with new. Inspected the seal on both the fridge and freezer door. Everything is sealing properly. Job complete.
Near Austin, TX 78717
Lou
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=79 degrees & RC=78 degrees. Tested amp draw to the compressor and found 2.06amps and the compressor extremely hot. Advised customer of my findings and advised that the unit will need a sealed system repair. I am ordering the compressor, both evaporators, drier, access valve, CNOTE-AUTHORIZATION, CNOTE-2HR JOB, CNOTE-PLACE ON CANCELLATION LIST, CNOTE-OFFICE TO SCHEDULE RETURN SERVICE. Unit left unplugged for safety due to the heat from compressor. No water leaks observed during service, office to schedule return service.; ordrng 1 CNOTE (PLACE ON CANCELATION LIST) and 1 CNOTE (AUTHORIZATION SEALED SYSTEM PARTS ) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"
Near Leander, TX 78641
Lou
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to inspect refrigerator ice built up behind crisper drawers. Upon further inspection, I tested temps in the FC=11 degrees & RC=43 degrees. I found a large amount of ice built up in the bottom of the RC section along with some water. I found the RC evaporator drain tube was clogged. I removed the ack cover and removed the drain tube and cleaned it out and used silicone to seal the gap between the tube and chassis. Disassembled the RC section and found the evap thermistor corroded. . I removed the RC evap motor/harness and secured the thermistor with foil tape and a assemble the unit and tested and unit is operating as designed. Unit is cooling but will take a while to cool completely due to having the unit turned off and the doors open. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
Paul
Job Details: 05/04/2020
REFRIGERATOR FRIGIDAIRE FRT8B5EWC "Arrived onsite for a refrigerator not cooling correctly, supposedly needs sealed system work, fan, drawers, and gasket. I found the sealed system working fine. I found the temps correct. I found the unit way out of level causing the chassis to twist. The customer had shims and I used them to better level the unit. I found the refrigerator door sagging because the lower bushing on the RC hinge is defective and this is causing a warm air gap at the top left side of the door. Ordering 240311303 WASHER, 240578902 SCREW, 240516502 PIN-LOWER HINGE, & 2EA 5304507146 BEARING-HINGE.; ordrng 1 240311303 (WASHER) and 1 240516502 (PIN-LOWER HINGE) and 1 240578902 (SCREW) and 1 5304507146 (BEARING-HINGE)"
Near Jarrell, TX 76537
James
Job Details: 05/04/2020
WASHER FRIGIDAIRE FFFW5000QW0 "Arrived on site and tested operation. Found no faults in memory. Ran spin test and found unit vibrating excessively. Inspected shocks and found to be good. Removed belt to test basket bearing and found basket is warped. Unit will need new basket, rear tub and gasket to repair. Job complete"
Near Killeen, TX 76542
Wesley
Job Details: 05/04/2020
DRYER MAYTAG MEDB835DW4 Arrived onsite and removed garment that was clogging the blower housing. Unit is now operating as designed.
Near Kyle, TX 78640
Robert
Job Details: 05/04/2020
DRYER MAYTAG MEDB850WQ0 Arrived on job for complaints of noise. Found the idler pulley has a bad bearing. After replacement test operation. Noise level normal.
Near Austin, TX 78759
Eman J.
Job Details: 05/04/2020
DRYER MAYTAG MGD6630HC0 Arrived on site for dryer not drying fully. Called tech line Sr7727727585 They said we need to get a vent meter to check the dryer properly. Said to call them back when we get one. I informed the customer that tech-line requires us to come out with a vent meter to test if his vent is good or not. I also informed the customer that if his vent is bad it’s up to him to get it fixed. Ordering a test kit part number WPW10106710. Officer to reschedule appointment. ; ordrng 1 WPW10106710 (test kit)
Near Killeen, TX 76549
Wesley
Job Details: 05/04/2020
MICROWAVE FRIGIDAIRE FFMV1645TS Arrived onsite and found unit fuse blown from fused switch. Repaired existing switch. Advised customer on repair. Replaced fuse. Unit is now operating as designed.
Near Jarrell, TX 76537
James
Job Details: 05/04/2020
REFRIGERATOR GE TBX25PAYARWW Arrived on site and tested operation. Lund freezer at 30 and fresh food at 50. Lund compressor and condenser motor not running. Push started condenser fan and after running for a few seconds the compressor kicked on. Found condenser fan has failed causing no cool. Installed new motor and tested operation. Unit tests good. Job complete
Near Hutto, TX 78634
Andy
Job Details: 05/04/2020
OVEN WHIRLPOOL WFG540H0ES1 Arrived on site for range error code after lightning strike. Tested and inspected unit and found failed control. No repairs are to be done at this time. No gas leaks present at time of service.
Near Austin, TX 78736
Luis
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to install parts prev tech diagnosed. Replaced adapter assembly,checked connections good.
Near Austin, TX 78717
David Z
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to diagnose refrigerator with noise and OOW cooling in FC, and some in RC. Performs diagnostic and found FC Evap encased in ice and not defrosting. After reviewing service history with customer, PR has already addressed and resolved sealed system issues, and another company has put in a new FC Evap motor and harness. Removed Evap cover and defrosted unit, and found ground wires to harness disconnected. Reattached them, and also replaced HV control board as it’s never been replaced. Retested unit and set to standard defrost mode via test 7. All is now working as designed. Only remaining potential cause can be the UI. Call complete."
Near Austin, TX 78749
Leonardo
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present at this time job complete.
Near Tow, TX 78672
Keith D.
Job Details: 05/04/2020
FREEZER FRIGIDAIRE LFFH17F3QWC Arrived onsite and found unit with excessive amount of ice build up in bottom of freezer. Was not able to access evap due to ice build up checked the defrost timer found that it had failed. Installed new defrost timer and advised customer to let unit thaw out for at least 24 to 48 hrs with the doors open. Job complete
Near Lampasas, TX 76550
Cliff
Job Details: 05/04/2020
WASHER BOSCH WFMC3301UC/09 Arrived on site to diagnose a washing machine that will not latch properly. Tested unit and found lock stuck in closed position. Reset lock to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78729
Eman J.
Job Details: 05/04/2020
REFRIG/SIDE-BY-S WHIRLPOOL WRS331FDDM00 Arrived on site for refrigerator light replacement. Replaced lights. Tested system everything works as designed. No water leaks at time of service. Job complete
Near Lampasas, TX 76550
Cliff
Job Details: 05/04/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LBJ Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found faulty icemaker heater. Replaced ice maker and tested unit. Found all is functioning properly at this time.
Near Kempner, TX 76539
Cliff
Job Details: 05/04/2020
DISHWASHER BOSCH SHE65T55UC Arrived on site to diagnose a dishwasher that is giving error code. Found clogged filter error saved. Tested unit and found no mechanical failures at this time but did note suds during diagnostic testing. Advised homeowner on findings and advise them on limiting soap used due to soft water.
Near Buda, TX 78610
Robert
Job Details: 05/04/2020
WASHER MAYTAG MVWB835DC3 Arrived on job for complaints of not powering on. Found the console buttons not working. Replaced console and test. No leaks detected at time of service.
Near Manor, TX 78653
Leonardo
Job Details: 05/04/2020
DISHWASHER BOSCH SHX7PT55UC/07 Arrived on site to test unit r unit not turning on. Test unit and found burner wires coming in from wall.
Near Round Rock, TX 78665
David S
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for fridge lights not working. I inspected unit and work area and found the light in the freezer not working. I removed the light wind tested voltage and it should 20vdc. I replaced the light with one from truck stock, led module W11205083, the freezer light came on and so did the fridge lights. Job complete. No water leaks detected."
Near Dale, TX 78616
Noah D
Job Details: 05/04/2020
REFRIGERATOR LG LFX31945ST/07 "Arrived on site to inspect fridge for not dispensing water and broken housing, replaced housing and cap assembly, found spring holders warped and not sitting correctly for flap to close but did not pose a functional issue, all functions are returned of dispenser. Job complete"
Near Taylor, TX 76574
Andy
Job Details: 05/04/2020
COOKTOP JENN-AIR JIC4536XS00 Arrived on site to install previously diagnosed part. Before removing and replacing part attempted to reset and reprogram cooktop. After a few attempts was able to successfully reprogram cooktop. Tested unit and all operations are normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.
Near New Braunfels, TX 78130
Luis
Job Details: 05/04/2020
REFRIGERATOR LG LFXC24726S/02 "Arrived on site for no cool. Pierced low side pressure reading +40 diagnosed a defective compressor. Replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture,installed updated firmware to main control,powered unit on checked low side pressure good unit cooling down correctly"
Near Killeen, TX 76542
Al
Job Details: 05/04/2020
OVEN WHIRLPOOL WFE540H0ES0 Arrived to inspect oven heating issues.Disassembled and found the bake element was defective.Ordering the bake element and will return with the board.Office to reschedule with customer ; ordrng 1 W10779716 (BAKE ELEMENT )
Near Austin, TX 78731
David Z
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Arrived on site to diagnose refrigerator not cooling in either compartment. Performed diagnostic on unit. Refrigerator was in the maintenance shop at time of arrival and unplugged / had been sitting. Maintenance employee advised me that they had seen ice in the RC vent holes, and a little on the top right hand corner by the cap tube. When I turned the unit on the FC fan never came on at all, after several mins. Replaced FC fan, which came on immediately. Unit may have a sealed system issue, but with the unit being idle and unplugged I can not verify at this time. Compressor is running and frost pattern was building. All is now working as designed. Call complete."
Near Leander, TX 78641
Lou
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived on site to inspect ice maker error code. Upon further inspection, I placed the unit in diagnostics and tested #56 for the ice maker error codes. It was showing e5. Tested temps in the FC=13 degrees and RC=42 degrees. Found no frost/ice built up and good frost patterns on evaporators. I removed and replaced the ice maker and cycled power to the unit and tested the ice maker. Unit is operating as designed. No water leaks observed during service, job completed. I advised the customer to give the unit approximately 24 hours to cool before they see ice production."
Near Round Rock, TX 78664
David S
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site for washer tripping the breaker. I inspected the unit and work area. Found the out the unit was plugged into is a GFCI outlet, they have an extension cord plugged into a none GFCI outlet, they stated it is still tripping the breaker. I inspected the breaker and found the unit on an arch breaker. See so quick pic for outlet and breaker box. I ran the unit through a diagnostics cycle and it didn’t trip. I filled the tube half way with water and had it drain out still didn’t trip. I ran the unit through manual spin and agitate for extended time. Still didn’t trip. I called techline and spoke to Spoke with cKathy, sr# 7727729908, advised them of the situation. Advised they do not recommend the washer on a arch breaker or GFCI outlet, and have an electrician come out and change them. Job complete."
Near Lockhart, TX 78644
Noah D
Job Details: 05/04/2020
REFRIGERATOR BOSCH B36CL80ENS/02 "Arrived on site to inspect and install middle drawer due to intermittent display issues, replaced all parts and retested. No problem found. Complete"
Near Copperas Cove, TX 76522
Cliff
Job Details: 05/04/2020
DISHWASHER GE GSD500P-45BA Arrived on site to diagnose a dishwasher that is leaking. Tested all parts and components and found no leaks with the dishwasher it’s self at this time. Did note homeowners plumbing leaking through sink drain line inside of the wall. Homeowner will need a plumber to fix the leak to complete repairs. Advised homeowner to discontinue usage of sink and dishwasher to prevent further issues
Near Round Rock, TX 78664
David S
Job Details: 05/04/2020
OVEN WHIRLPOOL WGE745C0FS01 "Arrived on site for front left element not lighting all the way. I inspected the unit and work area. I found the front left element. lighting all the way around. I found the left rear element not light, he could has burnt and broken. I am ordering left rear element WPW10342780, and returning with the front left switch just Incase..; ordrng 1 WPW10342780 (LEFT REAR ELEMENT )"
Near Lakeway, TX 78734
Jacob
Job Details: 05/04/2020
WASHER WHIRLPOOL MVWB865GC0 Arrived onsite for unit making rattling noise. Tested unit. Found that noise is coming from the drain motor. Replaced drain motor. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78727
Eman J.
Job Details: 05/04/2020
DRYER WHIRLPOOL WED49STBW1 "Arrived onsite for dryer not heating. Tested the system found that the element was faulty. Replaced he element, tested the system. Everything works as designed. Job complete."
Near San Marcos, TX 78666
Robert
Job Details: 05/04/2020
WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of out of balance. Found the washer shaking a lot. Ran calibration and test washer but still shaking and tub is out of round. ; ordrng 1 W10752719 (basket)
Near Jarrell, TX 76537
James
Job Details: 05/04/2020
WASHER SAMSUNG WF42H5200AP/A2 Arrived on site and tested operation. Found leak coming from tube to bellow top. Found hose is no longer available. Job complete
Near Pflugerville, TX 78660
David S
Job Details: 05/04/2020
WASHER MAYTAG MVWB835DW3 "Arrived on site for washing machine not powering on. I checked voltage to the control and found 123V, I checked voltage to the UI and found it is getting 5V. I have found the UI has failed and will need to be replaced. I swapped in a new UI and tested the unit I found error codes F6E2, F6E3, communication errors. I ran the unit through a diagnostics cycle to make sure that the UI is the only failed part. Unit operated as designed no other faults or errors found
Near Austin, TX 78753
Eman J.
Job Details: 05/04/2020
REFRIGERATOR LG LSXS26386S/00 Arrived on site for a refrigerator not making ice. Tested the system found that the ice maker is bad. Replaced he ice maker. Tested the system everything works as designed. No water leaks at time of service. Job complete.
Near Austin, TX 78753
Leonardo
Job Details: 05/04/2020
RANGE AMANA AER6603SFS2 Arrived on site to test unit for no display. Test unit and found power coming in at red wire to whir was 240 it should be 120 and black wire to white got 0 and it should be 120. Bad outlet
Near Coupland, TX 78615
Scott
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW4850HW1 "Arrived on site ,replaced motor ,cap and actuator . Ran calibration and test wash . All checked normal . No water leaks detected at time of service . Job complete ."
Near Lakeway, TX 78734
Jacob
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KFIS20XVMS00 Arrived onsite for unit over freezing on the refrigerator. Put unit in service test mode. Found that thermistor and control damper was not working. Thermistor giving inaccurate readings of temperature and damper door was not closing all the way. Replaced both parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near La Grange, TX 78945
Noah D
Job Details: 05/04/2020
WASHER LG WM2455HG "Arrived on site to inspect washer for not filling with water, upon inspection found the water valves disconnected , tested valves through diagnostics, both valves worked and were free of sediment in filter. Checked water hoses and found hot water hose must be a half strength to prevent leak, water level was too low for heavy soil cycle, replaced pressure switch and retested, heavy rinse and soil had a large amount of water, instructed customer to stay on cold due to pressure issue with hot water outlet. Job complete"
Near Austin, TX 78748
Leonardo
Job Details: 05/04/2020
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site to test unit for right front burner not igniting. Found Bad burner head, ordering new burner cap W10881749 and burner head WPW10515455. Rescheduled for ; ordrng 1 W10881749 (BURNER CAPS) and 1 WPW10515455 (RF BURNER HEAD )"
Near Georgetown, TX 78633
Tyler B.
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDT710PAYM4 "Arrived to inspect unit not draining found glass in drain, removed and tested properly
Near Dale, TX 78616
Noah D
Job Details: 05/04/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to inspect dryer for squeaking, replaced motor due to screeching sounds. Tested unit after replacing motor, no sounds heard other then normal dryer noise, found low airflow, dryer vent was instructed to be cleaned for better drying times, tested all functions and showed customer. Complete"
Near Killeen, TX 76549
Wesley
Job Details: 05/04/2020
DISHWASHER FRIGIDAIRE LFBD2409LM0A Arrived onsite and found faulty motor. Repaired by replacing motor. Unit is now operating as designed. Advised customer on repair.
Near Kempner, TX 76539
Cliff
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to replace controls for refrigerator. Replaced user interface and main control and tested unit. Found fan cycling properly after replacing controls and advised homeowner to monitor unit for 24 hours. All checks good at this time no leaks were found at time of service.Parts
Near Belton, TX 76513
Al
Job Details: 05/04/2020
WASHER LG WM2455HG "Arrived to inspect front load washer loud during spin cycle.Found the customers daughter washed a queen comforter without a balanced load, which caused the loud banging noises.I ran a quick wash load and unit tested as designed.All water lines were dry at the time of service.Jon Complete No parts installed"
Near Killeen, TX 76543
Wesley
Job Details: 05/04/2020
RANGE AMANA AER5735QAQ Arrived onsite and found clean cancelling itself after 10 seconds and resuming standby no latch function during those 10 seconds. All other functions operating as designed.
Near Austin, TX 78750
David Z
Job Details: 05/04/2020
DISHWASHER MAYTAG MDB7749AWW2 "Arrived on site to diagnose dishwasher that was not running* cycles. Performed diagnostic and checked control panel. Found only 4 Of the control panel buttons were responding, the rest were inoperative. . Replaced console and retested. All buttons now functioning, and unit operating as normal. No water leaks found at time of service. Call complete."