Arrived onsite for unit not drying completely. Customer stated after about 10-15 minutes in the cycle unit says its done. I ran the unit and no issues and no errors are stored. Customer states the countdown will complete but leave clothes dry, heat is present and I am ordering a WPW10298258 Sensor harness (moisture) for repair. RS for Friday March 20,2026 for return. I leveled the unit aswell to lean a bit forward so clothes can tumble across the sensor bars.; ordrng 1 WPW10298258 (Moisture sensor harness)

Arrived on site to inspect refrigerator WRS315SDHZ17 noises, ice maker not making ice, and water/ice running down back wall of freezer. Upon further inspection, the customer provided a video of the noise which sounded like the evaporator fan hitting ice. I found the ice maker making good ice, but the fill tube extension was resting on top of the fill tube and not secured and allowing water to leak from the fill tube at the back wall and down to the evaporator area. I removed the evap cover to gain access to the evap fan and found a large block of ice on the left side of the fan which is where the water was leaking from the fill tube and running down the back wall. I cleared the ice and adjusted the fill tube by placing the extension in the correct place and securing it and placed some permagum around the fill tube at the wall to seal the air gap above the fill tube. I reassembled the unit and tested the ice maker and the unit is operating as designed. No water leaks observed at the end of service, job completed.

Arrived on site for a washing machine model NFW5800HW4 that is not completing cycles. Inspected unit and work area. Rent-A-Center advised that they dont know whats really going on. They said the customer complained that it didnt spin out their clothes but wasnt sure if there was anything else wrong with it. I ran the unit through diagnostics and found an F5 E4 (door not opened between cycles) and F5 E1 (lid switch fault) error codes. I gained access to the drain filter and found several coins inside of the drain filter. I removed the debris and reassembled the unit. I ran the unit through a diagnostic cycle and found all components working and operating as designed. I went ahead and replaced the latch assembly W11565030 and tested the unit. The unit began to work and operate as designed with no leaks present during service.

Arrived on site for a range KSES530SBE0 with a locked console. Verified the incoming power is correct. Cycled the power but the control is locked and not responding. Replaced the control w11812059 and tested all functions. Unit is operating as designed.

Arrived on site for dead dishwasher . Found switch on wall turned off . Turned switch on and unit powered up. Ran diagnostics all checked normal. Nomwater leaks detected at time of service. Job complete .

ED5VHGXML10 Arrived on site for a refrigerator, not cooling. On arrival, I verified RC wasnt cooling FC was freezing but not defrosting. I called management for info on testing the defrost control manager sent the info I tested the defrost control it passed . After further inspection, I found the heater has failed, not reading continuity. Im ordering the heater and bi metal defrost. Returning parts just in case needed. No water connected I rescheduled the client for 3/19/26; ordrng 1 WP2323198 (Heater) and 1 WPW10225581 (Bi metal defrost)

Arrived on site for an ice machine KUIX335HPS02 not making ice. Customer stated that the actual issue is that its makes too much ice. Replaced the thermistor wpw10511923 and turned the machine on. Unit started cycling and cooling. No leaks detected while on site.

Arrived onsite found unit operating operating with failed gearcase and washplate MVWB835DW3. Replaced gearcase W11393685, washplate W10902814. Completed repair. Ran cleaning washer cycle. Unit is now operating as designed. No leaks.

Arrived onsite for uce machine with no power. I found when plugging the unit itself in the power kicked on. I replaced the external drain pump and ensured all worked as designed and no leaks are present. Call complete.

Arrived on site for freezer tripping breaker. On arrival, I confirmed the failure.And after inspecting the entire unit, I found the cause of the problem was the ice maker that was install. Icemaker isnt covered under warranty and customers ordering their own and replacing it.Call complete.

Arrived on site for a damaged pedestal XHPC155YC0. Found the pedestal chassis is tweeked and not lining up with the dryer. I called techline to report my findings and they stated that its nonrepairable. Adding a case number for the customer.Case #22857415

Arrived on site to look at model WTW4955HW3 for customer complaint of unit not spinning properly. Found squealing noise and basket not spinning true. Found issue with gearcase. Will need gearcase, splutch, belt, and hub. ; ordrng 1 W11454372 (Gearcase)

Arrived onsite MVW7230HW0 for unit for noisy spinning. Entered diagnostics and determined the rotor and slider engagement was excessively noisy. Found broken slider and damaged rotor teath. Replaced rotor w11260238 and slider W10734521. Tested unit. Unit is now operating as designed. All checks good. No leaks.

Arrived on site to replace previously diagnosed parts on model WET4027HW2, I replaced capacitor, calibrated and tested, unit tested good. Part used w11614512

Arrived onsite for previously diagnosed part. When replacing the icemaker I found the full kit wasnt ordered as I didnt have the conversion harness supplied in the box. Ensure to order the complete icemaker kit with the harness conversion. Office to RS as i could not locate the kit. Make sure full kit is ordered.; O-emld tckt

Arrived on site for a refrigerator model JBRFR30IGX20 that is frosting in the deli section. Inspected unit and work area. The customer advised that things get frozen in the deli drawer and in the middle of the refrigerator. They said its only happened three or four times, and after it freezes items, it goes right back to working like normal. However, since this is the second time this has happened, they wanted it checked out again. I took the temperature of the refrigerator and found it at 38 degrees. I found no defrost issues or any items frozen inside of the refrigerator. The customer advised that when this issue happens, it seems to be correlated with the freezer over cooling, but didnt know if they were connected. I called Whirlpool Techline and spoke to Chris SR# 22858576. He advised that this issue would have to be a loading issue or temperature settings issue. I called service management and was asked if the door was opening and closing properly. I found the door open and close smoothly but found the door didnt seem to fully close until you pushed on it. I looked at the door and found the right bottom side of the door rubbing against the cabinet wall when it went to close, causing the drag. I was advised that this would be an installation issue that would need to be addressed and to make no further repair. Call complete. No parts were installed and no leaks were present during service.

Arrived onsite for unit with misaligned knobs. Customer stated it was the left 2 knobs. I found the stems to the valve broken and not aligning with knobs. Ordering W11333176 LF and LR manifold for repair. Office will need to RS as it is OOS. No leaks.; ordrng 1 W11333176 (LF and LR manifold)

Arrived on site for dryer not performing correctly. Getting correct voltage at block . Ran temp checks and unit is heating up. Found exterior vent cover clogged with lint . Removed some lint , air flow improved . Advised to properly clean exterior vent. Job complete

Arrived on site to test unit. Went to the apartment and found loose dog inside. Spoke with management in the front office and they wanted to reschedule for Friday. ; schdld next appmnt for 3/20 FRI !

Arrived on site for a dishwasher model WDT531HAPM0 that is not filling with water. Inspected unit and work area. The customer advised that they are able to fill it with a hose from the sink. And get it to drain, but it will not fill normally. I tested the unit and confirmed voltage.Going to the valve, but the valve not drawing any water. I replaced the inlet valve W11684258 and tested the unit. The unit it began to fill, recirculate, and operate as designed with no leaks present during service. Call complete.

Arrived on site to diagnose microwave not heating correctly. Tested the unit by running several heating cycles with a cup of water. Found the unit heating intermittently; sometimes the microwave would heat normally and other times it would run without producing heat. Removed the control panel and inspected the door switch assembly. Found the left side door switch holder to be broken, causing the switches to not align properly when the door closes. This can cause intermittent operation and prevent the microwave from consistently sending power to the high-voltage components. Advised that the switch holder and all four door switches will need to be replaced to ensure proper operation and prevent future intermittent issues. Ordering new switch holder and switches.Once parts arrive, will return to install the new switch holder and switches. Requesting two hours on return visit to properly install the parts, run extended heating tests, and contact the tech line if necessary to confirm proper operation. Office to order parts and reschedule. Job pending parts.; ordrng 1 W11628795 (Left switch holder.) and 1 2hourjob (2 hour job)

MFI2670XEB6 Arrived on site for a refrigerator that accumulates water in the FC. Also, the client stated that the icemaker doesnt work. Im ordering the icemaker,motor fan,dual water valves, and reservoir.Returning parts will be neededverified the water in the FC further inspection I found the drain tube has failed. Ice has frozen in the drain hole in the evaporator. Rescheduling for returning visit for 3/19/26 .No water leaks visible from the main water supply. ; ordrng 1 WPW10312696 (Dual water valves) and 1 W10502642 (Reservoir) and 1 W10882923 (Icemaker) and 1 W11529245 (Motor fan)

Arrived on site to look at model WRS321SDHZ13 for customer complaint of unit leaking. Found multiple leaks. Found leak coming from valve, filter housing, and possibly water lines at filter housing. I replaced valve, ordering filter housing and housing water lines. Customer is not in town until June, so office will have to schedule. ; ordrng 1 W11162042 (Filter housing) and 1 W11162036 (Outlet tube) and 1 W11162040 (Inlet tube)

Arrived on site for RC internal light not working. Upon arrival, proceeded to inspect RC switch and found lights remain off even when toggling switch . Proceeded to replace W11123941 switch. Tested unit and now unit is functioning as designed. No water leaks detected at this time

Arrived on site to test unit WRX735SDHZ07 for torn gaskets. Upon arrival inspected RC gaskets and found both gaskets torn with magnets exposed. Replaced both gaskets (W10830274) and used a heat gun to form them to the cabinet. Verified gaskets are sealing evenly around the entire perimeter. Advised customer to keep doors closed for up to two hours to allow the gaskets to fully set and conform to the cabinet. Unit is now functioning as designed, no leaks detected, job complete.

Arrived on site for microwave.But after trying to make repair from previous diagnosis, I found unit is still tripping and breaking the twenty amp fuse.Well need findings reported the tech line.

Arrived on site for unit not latching. Upon arrival, unit was flashing F9E1 long drain code. Unit is full of water. Unit diagnostics and lid does latch. Unit needs new lower harness. Ordering W11643701 lower harness. No parts replaced . No water leaks detected at this time. Customer agreed to reschedule Mar 18th Am only ; ordrng 1 W11643701 (Lower harness)

WTW4855HW3. Verified drain pump running continuously and pressure switch fault. Removed and replaced control board w11607637. Ran recalibration of washing machine. Ran auto test. Unit filled, agitated, drained, and spun. Washer working as intended. No leaks detected at times of service.

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control and calibrated and tested. U is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for lid lock error. Upon arrival, found F5E3 lid will not lock or unlock stored error code. Cleared code. Proceeded to replace W11700916 latch and W10734521 slider because found one side of notch is broken. The a calibration and diagnostics and found no issues. Unit is functioning as designed. No water leaks detected at this time

Arrived on site to look at model WTW4855HW3 for customer complaint of unit running drain pump after cycles. Found issue with control board. I replaced control under S153EB, unit tested good. Part used w11607637

Arrived on site to diagnose a dishwasher that was not draining properly. Started by testing the unit through a normal cycle and observed that the dishwasher was not removing the water during the drain portion of the cycle. Inspected the drain system and found that the drain motor was extremely hot to the touch and not operating correctly, indicating that the motor had failed. Removed the faulty drain motor and installed a new replacement drain motor. After installation, reassembled the unit and tested the dishwasher to ensure proper operation. Ran the unit through a drain cycle and confirmed that the dishwasher is now draining correctly with no issues. Unit is operating as designed at this time. Job complete.

Arrived onsite for dryer MED6200KW1 with leveler issue. Found legs stripped and not adjusting. Replaced legs W11025920. Unit is now leveled properly. Job complete

Arrived on site for unit not operating. Upon arrival, found screen frozen. Attempted to power cycle but still same issue. Unit needs new console . Part has already been prescreened . No parts replaced. Office to reschedule . Please add customer to cancellation list ; O-emld tckt

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site to install previously diagnosed and ordered part. Upon arrival, I tested all of the door switches to find the turn the lights off and on. I tested temps in the FC=4 degrees. I gained access to the ice maker and using my jumper wire, I tested the ice maker and it failed to harvest. I cycled power at the breaker and retested and got the same results. Per previous techs diagnosis, I removed and replaced the FC door switch and retested and the ice maker began to harvest and filled with water. Unit is operating as designed and no water leaks observed during service, job completed. W11396033

Arrived on site for washer stuck in drain mode . Ran diagnostics got pressure sensor error code. Replaced control. Ran calibration and diagnostics test wash. All checking normal. No water leaks detected at time of service . Maintenance not on hand to sign ticket. Job complete

Customer power cycled unit and said unit has been working since then. Customer stated they will monitor customer is not happy with unit and if issue occurs again shes just gonna replace the unit and no longer needs our services today. Called safety and reported my findings case number 22809019

Arrived on site for a washing machine model WTW4307SW0 that wont drain. Inspected unit and work area. The customer advised that she has tried to unplug it and reboot the machine but it wont drain or do anything else. I confirmed the customers complaint and found water inside of the basket. I attempted to drain the machine and found nothing happening. I checked voltage going to the drain pump and found 125 V going from the control. Iwent ahead and replaced the wire harness W11782104 and tested the unit. I still found the unit wouldnt drain. I checked resistance on the drain pump and found it open. I replaced the drain pump W11790873 and tested the unit. The unit began to work and operate as designed. Call complete. No water leaks were present during service.

Arrived on site but call was scheduled for incorrect unit. Maintenance team will call Whirlpool

Arrived on site to diagnose washer MVW4505MW2 that is leaking when cycle is over. Customer said they would have to shut off the valves to make the flow stop. I tested and found dripping coming from the hot side. I installed a new valve W11513255. When changing the valve i found the hot side was full of sediment, and the screen was clogged. Advised to have lines flushed and sediment source identified. Tested and verified proper operation. No water leaks observed.

Arrived onsite for washer WTW4855HW3 drain pump running continuously. Ran diagnostics and found stored error code f3e1 pressure system failure. Would not reset. Replaced control W11607637 and tested. Unit is now functioning properly. Job complete

Arrived on site for ONE STOP to replace dented doors. Unit was moved to apartment 1208. Replaced LW10638683, LW10638684, and name plate W11178521. Job complete

Arrived on site to test unit MFI2665XEM1 for leaking water from FC. Upon arrival customer stated unit will leak from the doors every 23 days. Inspected FC compartment and found ice sheet formed along the bottom of the cabinet. Inspected defrost drain and observed ice buildup indicating a restriction in the drain path. Removed all ice accumulation and cleared restriction from the drain. Replaced drain tube (W10619951) and verified proper drainage, confirmed water is now draining properly with no restriction present. Advised customer to monitor operation. Unit is now running as designed, no leaks detected, job complete.

Arrived on site to replace previously diagnosed parts. I replaced gearcase, inner basket, drain filter, splutch, and belt. Ran complete diagnostic test cycle, found new gearcase was faulty and making an internal noise. Unit needs another gearcase. parts used w11795538, w11239857, w10721967, w11782065, and w11782102; ordrng 1 W11795538 (Gearcase)

Arrived onsite for unit with service pointer for error f7e9. Replaced board W11662700 and W11662721. Neither software versions were above the required versions in thw servide pointer, however the unit passed basic checks. No error. Fan works and vent motor operating within specs.

Arrived on site for washer MVW4505MW2 with issue of will not turn on. Upon arrival, inspected unit. Unit is powering on. Ran diagnostics and there are no saved error codes. I tried starting 3 different cycles and begins operating correctly every time. Customer says that it happens intermittently. She states that sometimes lights just blink and does not operate. I inspected and test motor, capacitor, drain pump, belt, cam and gearcase and are all good. I contacted Techline for assistance and spoke with Steve. Explained intermittent issue with lights flickering and not turning on immediately. Tech believes there is an electrical issue in home and gave recommendations for customer to assist with diagnosis by recording issues with video, using an alarm clock with no battery back up battery to see if time resets or running extension cord at different outlet. Case # 22848241. I cannot duplicate issue at this time. No leaks present. Job complete

Arrived on site , replaced sump motor, heater , upper and lower spray arm . Ran diagnostic. All checked normal. No water leaks detected at time of service. No water leaks detected at time of service. C-note .

Arrived on site for dishwasher control board not responding. Upon arrival inspected unit ran diagnostics found f2 e1 error control board failure. Ran test cycle uniteould not run cycle. Replaced control and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived onsite for washer WTW4855HW3 drain pump running continuously. Ran diagnostics and found stored error code f3e1 pressure system failure. Would not reset. Replaced control W11607637 and tested. Unit is now functioning properly. Job complete

Arrived on site to diagnose dryer displaying check vent indicator during every cycle. Began by running the unit on a timed dry setting to verify the complaint. Confirmed that the check vent light would illuminate shortly after the cycle started. Inspected and cleared the lint screen and checked airflow at the rear vent. Airflow was present but slightly restricted. Disassembled the unit to access internal components and tested the thermistor for proper resistance readings. Found the thermistor out of specification, which can cause incorrect temperature readings and trigger the vent warning. Replaced the faulty thermistor and reassembled the unit. Ran multiple test cycles to verify operation. Unit is now heating properly, airflow is consistent, and the check vent light no longer comes on during operation. Advised customer to routinely clean the lint filter and ensure the external vent remains clear for proper airflow. Unit is operating as designed. Job complete.

Arrived on site for an ice machine model KUIX535HPS02 not making ice. Customer reported the issue started after replacing the filter and running a clean cycle. Inspected the unit and work area. Turned on the machine and noticed very little water flow through the dispenser. Removed the filter and saw water pressure increase significantly. Tested with another filter, confirming proper pressure and identifying the original filter as the issue. Ran a full ice-making cycle, and the unit operated as designed. No parts installed. NO WATER LEAKS OBSERVED DURING SERVICE.

ACR4203MNW1 Arrived on site from previous visit to install part. On arrival, the client said that the maintenance man for the property fixed the oven. The client said they had been using it. The client turned on the oven I saw it working. I uploaded a photo. No parts installed product works as its designed. The client didnt sign.

Arrived on site for a washing machine model WTW4816FW3nthat constantly runs after cycles are completed. Inspected unit and work area. The customer advised that on every load the unit constantly drains and will not stop unless they unplug the machine. I ran the unit it through diagnostics and found an F8 E1 (long fill) and F3 E1 (pressure system fault) error codes. I ran the unit through diagnostic testing and found all valves drawing in decent water supply. I found no issues with the pressure hose or tub, indicating the issue was with the control. I replaced the control W11603810 and tested the unit. The unit it began to work and operate as designed with no leaks present during service. Call complete.

Arrived on site for a washer WET4027HW2 with the pump running. Verified the issue and the serial number. Replaced the control w11629601 and ran a calibration cycle. Also ran a full factory cycle without any issues or leaks.

Arrived on site foot range not turning on. On arrival confirmed issue. I found unit had no power amd i restored it at the breaker. I ran oven amd found it worship as designed to 500 degrees. Call complete

Arrived on site to inspect dishwasher WDT751SAPZ1 not heating. Upon further inspection, the customer provided a photo of the device their inspector was using to test the heating element which appeared to be some sort of thermal device and not checking amp draw. I placed the unit in diagnostics showing no error codes and tested. While testing, I placed my multimeter on the black wire at the junction box and tested amp draw to the heating element and it showed 7.8amps which is within the 7-9amp draw range. I advised the customer that testing amp draw will tell you whether or not the element is functioning properly. The unit completed testing and is operating as designed. No water leaks observed during service, job completed.

WTW4816FW3 Arrived on site from previous visit to install parts. I installed the control board calibrated then tested product is working as its designed with no water leaks visible from the main water supply.

Arrived on site to inspect refrigerator WRS325SDHZ12 ice maker not working. Upon further inspection, I tested temps in the FC=6 degrees and I tested the ice maker. I found the ice maker will not harvest due to the tray losing position during a harvest cycle. I removed and replaced the ice maker and tested and it is operating as designed. No water leaks observed during service, job completed. W11700250

Arrived onsite for microwave not heating. Tested and found no heat. Reviewed history and gained access by uninstalling microwave. Gained access to the hi heat components and removed and tightened all connections to the magnetron and capacitor. Ran open test and found unit now heats. Reassembled and reinstalled. Unit is now operating as designed, no parts.

Arrived for cooktop not working. When calling builder he stated the unit is now working and had jbhunt come back out as they found it was a cooktop leaking gas. He stated jbhunt was there this morning and corrected issue, he stated unit is now working as designed and no further repairs are needed. Call complete. No parts. Customer not onsite for signature.

Arrived on site for MODEL NUMBER KRSF336RPS00. Left shims on front porch and took a picture to verify placement underneath an Amazon box to prevent them from blowing away in the wind.

Arrived on site to look at model WDF331PAHS1 for customer complaint of unit not working all the time. Found no error codes in diagnostic mode, unit ran full diagnostic test and passed all cycles.

Arrived onsite for multiple issues. When arrived customer stated unit stopped cooling. I confirmed no cooling occurring. When testing with PR I found the unit losing DC power output. RS for 03-18-2026 and returning tech is to replace main control and fans for both sections. Ordering WPW10675033 cntrl and set for 2hrs.; ordrng 1 WPW10675033 (Cntrl main)

Arrived on site for a dishwasher not advancing cycles. On arrival, I ran diagnostic and found error code F4E3 a failed motor and F7E1 a failed heater. No parts were sent out. Rescheduling for 3/18/26. I called for the client that was at the home no answer . I called out for the client over and over, and he never came out to sign. Ileft without discussing the issues with the client . Client not available to sign. No water leaks visible from the main water supply. ; schdld next appmnt for 3/18 WED !

Arrived on site for washer stuck in drain mode . Ran diagnostics got pressure sensor error code. Replaced control. Ran calibration and diagnostics test wash. All checking normal. No water leaks detected at time of service . Maintenance not on hand to sign ticket. Job complete

Arrived on site for washer stuck in drain mode . Ran diagnostics got pressure sensor error code. Replaced control. Ran calibration and diagnostics test wash. All checking normal. No water leaks detected at time of service . Maintenance not on hand to sign ticket. Job complete

Arrived on site for poor drying performance. Taking multiple times to dry . Ran air flow and temps checks. Found restricted air flow. Advised maintenance to clean exterior vent. Job complete.

Arrived on site for a washer MVWP586GW0 with the pump running. Verified the issue. No kinks or damage to the pressure tube. Replaced the control and ran a calibration cycle. Also ran a full factory cycle without any issues or leaks.

Apartment 4026. Arrived onsite for washer WTW4850HW3 drain pump running continuously. Ran diagnostics and found stored error code f3e1 pressure system failure. Would not reset. Replaced control W11607637 and tested. Unit is now functioning properly. Job complete

Arrived on-site for electric dryer WED560LHW2 with no-start issue. Called tech line. Removed J9 connector, jumpered it with door open, then closed door switchmotor started and ran 2-3 minutes. Tech line advised console issue; removed and replaced console w11378949. Powered up unit, hit startconsole counted down but would not turn on. Called tech line again, provided details on replaced parts: wire harness, door switch, motor, main control, and control console. Tech line instructed to remove J14 connector, ohm red with white tracer wires (11.4 ), checked to chassis ground (no shorts). Ohmed two red wires on J14 (34.5 ), checked both to ground (no shorts). Tech line said thermistors slightly out of range, with outlet thermistor reading hotadvised replacing both inlet and outlet thermistors. Expressed doubt, noting that, if I were to run the dryer for 30 minutes then shutoff the dryer it would start up again even when hot.tgis is how drye4s function. Case# 22852107/ case#22853036; ordrng 1 WP8577274 (Thermistor)

Arrived on site for control just blinking. Upon arrival inspected unit found no stored error codes at this time. Ran test cycle unit completed cycle with no issue. Recalibrated unit and tested again unit completed cycle again with no issue. Maintenance supervisor said they had a power outage recently and that when the unit was acting up. Customer will monitor if issue occurs again please send return tech with control. Unit is functioning properly and as designed to. No leaks present at this time job completed

Arrived on site at washer WFW560CHW4 to replace previously diagnosed dispenser assembly W11524105. Removed and installed new part. Could not perform full wash test due to no hot water heater and unit not hooked up to water supply; however, unit powered up and cycled on. NO WATER LEAKS OBSERVED DURING SERVICE.

Arrived on site to replace previously diagnosed part. Upon arrival replaced fan motor (W11746340) and tested unit by running five separate 1-minute heat cycles. Verified consistent heating output throughout all five cycles with no interruptions present. Unit is now running as designed, job complete.

Arrived on site to test unit KRFF336SPS01 for intermittent no ice production. Upon arrival customer stated unit stopped producing ice for a few days before resuming. Inspected unit and found ice bin full. Measured internal temperatures and verified FC operating at 0. No cooling failure present. Cycled ice maker and verified proper harvest and fill operation. No functional failure present at time of service. Advised customer to monitor operation and if condition returns recommend replacement of the ice maker assembly. At the time of service unit is running as designed, no leaks detected, no parts installed, job complete.

Arrived on site for unit not spinning. Upon arrival, found capacitor detached from the gearcase housing. Proceeded to replace W11395618 capacitor and W11569161 harness. Tested unit and now unit is functioning as designed. No water leaks detected at this time

GI6SARXXF05 Arrived on site from previous visit to install parts. I installed the solenoid and ice bin and then tested with a cup the product is working as its designed no water leaks visible from the main water supply.

Arrived on site to replace previously diagnosed part. Upon arrival installed rebuilt control (8303883) and applied power, display illuminated. Ran a bake cycle in both compartments, unit is heating. Unit is now running as designed, job complete.

Arrived on site for washe not staying balanced. On arrival i foundno errormcodes in diagnostic. I ran a large load of towels and confirmed during spin cycle that unit would halt and lock up then repeat when trying to high speed spin and unit would shake from tht. Im ordering W11354541 stator, W11314361 rotor, and rescheduled customer for 03.18.26; ordrng 1 W11354541 (Stator) and 1 W11314361 (Rotor)

Arrived on site for refrigerator needing new valve w11043013 & w10316760 thermistor kit. On arrival reconfirmed issue and installed both parts. I found no leaks and unit working as designed. Call complete

Arrived onsite for washer WTW4855HW3 drain pump running continuously. Ran diagnostics and found stored error code f3e1 pressure system failure. Would not reset. Replaced control W11607637 and tested. Unit is now functioning properly. Job complete

WTW4816FW3 Arrived on site for a washer with the pump running. On arrival, I verified the issue of long drain a failed control board. Washer fell under the service pointer for replacing the control board. I replaced the control board calibrated then tested product is working as its designed with no water leaks visible from the main water supply.

KDFS324SPS0. Customer stated the door would not close because the latch that automatically opens the door after the end of cycle was stuck. Verified bolt latch was stuck in the open position and would not close. Removed and replaced bolt latch assembly w11772451. Tested dishwasher: it filled, washed, and drained, no leaks detected time of service. Dishwasher is slightly misaligned due to install issue; no room to make adjustments because legs are completely up and no space between top of dishwasher and cabinet to raise legs. Dishwasher is working as intended.

Arrived on site to install wp13005701b. On arrival installed part and tested dispenser and found it working as designed call complete

Arrived on site to diagnose dishwasher not dissolving the soap and not washing dishes properly. Started a diagnostic cycle and tested the unit. Found error code F4E3, indicating a wash motor error. Ran additional tests and verified that the wash motor was receiving the correct voltage from the control board, but the motor was not circulating water through the spray arms. Removed the dishwasher from the cabinet and disassembled the lower section to access the sump and motor assembly. Determined the wash motor had failed internally and was not operating even with proper voltage supplied. Replaced the sump and motor assembly.Reassembled the unit and restored power and water supply. Ran a full test cycle to verify operation. Checked the unit for any leaks and confirmed no leaks were present. Verified that the wash motor is now circulating water properly, the spray arms are functioning, and the dishwasher is washing and draining correctly. Unit is operating as designed. Job complete.

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Washer WFW560CHW4: Verified that the control was locked. The childs safety lock was engaged. I showed the maintenance supervisor how to engage and disengage the childs safety lock on the control console. Put unit into diagnostics. No fault codes. Ran unit through auto test: unit filled, agitated, drained, and spun. Washer is working as intended. No leaks detected at times of service. This is new construction and the apartment is unoccupied.

MVW4505MW2. Ran diagnostics on washer and found multiple fault codes, including motor fault code, unable to reach target speed actuator fault code, and basket spin fault code. Tilted unit back and found that the capacitor had started to leak. Noticed that the belt was worn. Removed and replaced capacitor w11395618, actuator w11481722, cam W10721967, and belt w11239857. Assembled unit and retested with an auto test. It filled, agitated, drained, and spun; washer working as intended. No leaks detected at times of service.

Arrived on site for a refrigerator WRS315SDHM13 leaking. Customer stated that the dispenser leaks at night. I replaced the valve w11645245 due to it possibly seeping. Also trimmed around the dispenser tube to help with dripping. Tested the dispenser without any issues or leaks.

Arrived on site to install previously ordered part. I replaced main harness W11421368. Test unit and is operating as designed. Job complete

Arrived on site for range KFEG504KPS3 to install previously ordered parts. I replaced harness W11454490. I test resistance of both elements and are correct. I test incoming voltage and get 123v from L1 and L2 and 243 together. I test unit by preheating oven to 350. Unit is operating as designed. Job complete

Arrived on site for a refrigerator GI7FVCXWY02 not making ice. Fc was at 5 degrees and rc was 42. Customer stated that the gaskets had been replaced recently. Inspected the gaskets and found the left was installed backwards and both were obviously not heated before installation. I removed them, heated and reinstalled them correctly. Also found the auger had significant rusting. I explained this to the customer. Advised that with these adjustments it is possible that it will start producing ice again. Collected 248.96 Tr id3719525

Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I evacuated the system and cleared it with nitrogen. I removed and replaced the compressor, access valve, and UV drier and tested the unit for leaks using nitrogen at 250psi. Using my liquid leak detector, I tested all welds and found no leaks. I installed 43g of R600 refrigerant and allowed the system to equalize. Plugged the unit in and monitored the evaporator and found a good frost pattern beginning on the first 3 coils. I advised the customer of my repairs and recommended that the customer allow the unit to cool for at least 24 hours and to place a bottle of water in the freezer and make sure it freezes. No water connections to the unit, job completed. WPW10143759, W11506635, W11580057

Arrived on site for refrigerator WRS335SDHM07 with issue of ice building up at bottom of freezer section m. Upon arrival, inspected unit and found fill tube is out of position. I adjusted tube and secured with zip tie per service pointer W11750800. Ran fill test and fill correctly. Unit is operating as designed. No leaks present. Job complete

Arrived onsite for previously diagnosed part. I replaced the fascia and powered unit on. Issue is still present. I replaced the control and issue still present, replaced the thermal fuse as it was showing open so I replaced the thermal fuse. No change. I inspected the outlet and found neutral being lost between l1 and l2 L1-N 63v and L2-N 26v. Advised the customer that the outlet is losing N and needs it checked. I also found the right clip that holds the console to the top is broken. Need to order a WP8312709 Clip and office to RS and speak with PR.; ordrng 1 WP8312709 (Clip)

Arrived on. Site for otr microwave tripping gfi . Found unit will trip gfi outlet .when door is closed. Tried another outlet non gfi . Unit tripped breaker . 20A fuse is good . Replaced both upper and lower interlocks. Unit now heating but turntable motor is not turning . Found turn table has failed. Ordering motor and also harness if needed . Call to set return . ; ordrng 1 W11737892 (Hv trasformer) and 1 W10708076 (Power cord) and 1 W11746342 (Harness main) and 1 W10422269 (Filter board) and 1 W10642989 (Tt motor) and 1 W11245707 (Support)

Arrived on site to install previously diagnosed and ordered part. I installed the manifold and tested and the machine is now operating as designed. No water leaks observed during service. W11613489

Arrived onsite for unit with drawer off track WFES4530SS0, repaired by installing bottom drawer on track. Unit is now operating as designed. No parts.

Arrived onsite for washer WTW4105SW0 Not starting a cycle. Inspected and found harness connector to motor disconnected. Secured connection and tested. Unit is now functioning properly. New build/no tenant Job complete

Arrived on site for drier kneading 4392065 repair kit, and w 10612022 seal. On arrival installed parts in tesla dryer and found it working as designed.Call complete