We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Austin, TX 78703
Scott
Job Details: 05/10/2022
Arrived on site for for right side upper rack falling off. Found tab on adjuster broken . Replaced adjuster . Rack is staying in place on track . No other issues found. Job complete
We serviced a
WHIRLPOOL OVEN
Model WFG720H0AS0
Near Austin, TX 78703
Scott
Job Details: 05/10/2022
Arrived on site for bake not igniting but broil working . Found spark control board had burn make on control. Replaced control. Unit is igniting now . Ran preheat . All checked normal. No gas leaks detected at time of service. Part 266.90. 199.75. Collected 505.15 cc . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ02
Near New Braunfels, TX 78130
Andrey
Job Details: 05/10/2022
"Arrived on site to inspect unit for liner detects, inspected unit found multiple cracks and holes in liner, customer Insisted that whirlpool told her that unit is still covered under warranty and the liner would be completely replaced, uploaded pictures office and whirlpool to review and determine how it should be Handled, at this time job complete"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298HDWP/XAA
Near New Braunfels, TX 78130
Andrey
Job Details: 05/10/2022
"Arrived on site to test unit for no cool, tested unit found fan not running and RC evaporator frozen over, cover broke apart when removing it, defrosted evaporator and found cracked liner in back of evaporator saturated liner with water, causing warm air to leak in freezing evaporator, liner is cant be repaired making unit Non-repairable, replaced cover the unit is now cooling job complete"
We serviced a
WHIRLPOOL COOKTOP
Model W5CE3024XB00
Near New Braunfels, TX 78130
Andrey
Job Details: 05/10/2022
"Arrived on site to replace previously diagnosed front right burner and infinite switch, replaced parts tested unit unit now running as designed
We serviced a
KITCHENAID OVEN
Model KEBS107SSS04
Near New Braunfels, TX 78132
Andrey
Job Details: 05/10/2022
"Arrived on site to replace previously diagnosed hidden bake element, verified that Element was needed, replaced element, tested unit unit is now heating as designed,
We serviced a
AMANA DRYER
Model NED5800HW0
Near Lampasas, TX 76550
Tyler
Job Details: 05/10/2022
Arrived on site for dryer needing previously diagnosed ui control. Upon arrival installed required parts. Reassembled and found no errors in diagnostics and also found u it functioning as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Marion, TX 78124
Andrew
Job Details: 05/10/2022
Arrived on site to test unit for no drain. Found unit not receiving voltage. Reset breaker and unit now working properly. Found drain pump engaging but draining slowly. Found connection worked itself loose preventing drain pump from nagging properly. Secured connection and zip tied to prevent it from working itself loose. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hutto, TX 78634
Matthew
Job Details: 05/10/2022
"Arrived onsite to replace previously diagnosed parts. Upon arrival found unit uninstalled from area. Questioned customer about it and stated there was a leaking coming from the dishwasher. Customer also had water shut off. Inspected unit and found water behind the unit and water dripping from the drain hose area. Customer stated he replaced the hose thinking that was causing the error code. Hose does not appear to be the correct size (diameter) or length. The clamp that is being used looks overly tight and pinching the hose connector and thats where water is dripping. Notified customer that that is not covered and he would need to have that repaired or risk floor damage. Replaced Console and UI panel. And ran test. All components are working other than when the unit goes into the drain cycle the unit leaks more from the hose. Notified customer not to use until he gets that fixed. Also the hose does not have a high loop, allowing water to back flow into drain hose and continue to drip. Left unit out per customer request so that he can clean water dripping as it happens. Job complete"
We serviced a
LG DRYER
Model DLE7177RM
Near Hutto, TX 78634
Matthew
Job Details: 05/10/2022
Arrived onsite for dryer making noise when in use. Upon arrival noise was apparent. Dissembled unit and found locked support wheels and worn belt. customer 117.70 for parts and 205.75 for service and 320.45 before taxes. Customer approved. Replaced wheels (3) and belt. Tested unit and unit is functioning properly. No noise at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KUDE40FXSS0
Near New Braunfels, TX 78132
Andrey
Job Details: 05/10/2022
"Arrived on site to replace previously diagnosed sump assembly, replaced sump, ran unit in normal wash for 30 min, no leaks detected and unit is running good,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Hutto, TX 78634
Matthew
Job Details: 05/10/2022
Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Found unit frosted over in evaporator section. Lack of air flow causing warmer temperature in cabinet. Ran diagnostics and found open circuit in defrost. Thawed ice to access evaporator. Found disconnect at freezer harness to heater connector. The pin came loose. Reset pin. Circuit closed and heater was now activated. Unit is now functioning properly. Job complete
We serviced a
MAYTAG MICROWAVE
Model UMC5200BAS
Near Georgetown, TX 78633
Lou
Job Details: 05/10/2022
"Arrived on site to inspect microwave tripping breaker. Upon further inspection, the customer advised that they opened the unit door and the breaker tripped. They turned the breaker back on and the unit would not respond. I pulled the unit form the cabinets and removed the cover. Tested the fuse and found it bad. Tested the door switches and found the monitor switch bad. I the customer to replace the switches and fuse and I removed and replaced the switches and fuse and when I went to test the unit, it made a loud noise and the breaker tripped again. I found the transformer is bad and is discontinued. Advised the customer of my findings and that the unit is not repairable. Customer the and of 211.36 (195.25+tax) with CC (232.50 CC ML4399). Job completed."
We serviced a
GE DISHWASHER
Model CDT835SSJ0SS
Near Georgetown, TX 78628
Lou
Job Details: 05/10/2022
"Arrived on site to inspect dishwasher not working/getting close door error. Upon further inspection, I found the display showing close door press start and when I did such, the unit failed to operate. Customer said they recently replaced the door latch and the unit operated once or twice and stopped again. I pulled the unit out to gain access to the latch and tested the latch and it was good. I tested continuity to the harness and it was good. Tested voltage to the unit and its getting 125V. I inspected the main control and found the Service LED not on. Cycled power to reset and it continues to fail. I the customer 246.25 for service/ fees and 133.20 for the main control for a including tax of 410.75. Customer agreed to the repair and with CC (410.75 CC XY34FH). Removed and replaced the control and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MEDE300VW1
Near Georgetown, TX 78628
Lou
Job Details: 05/10/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the rollers, belt, tension pulley and element failures, I removed and replaced the mentioned parts and tested. Unit is operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near The Hills, TX 78738
Kevin
Job Details: 05/10/2022
"Arrived outside and inspected refrigerator and found modification to fill two made by previous technician did not hold. Sent pictures to KB/service management. A new door will be needed to correct issue
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS4
Near Austin, TX 78738
Kevin
Job Details: 05/10/2022
"Arrived on sites and found saved Error codes 4/3, 7/1, 2/1, ran a diagnostic cycle and town wash motor has failed. After replacement confirmed dishwasher is operating normally by running a cycle again, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Cedar Creek, TX 78612
Joe Z
Job Details: 05/10/2022
Arrived onsite for Not Starting or Operating. Upon arrival found 120 at junction box. Pulled unit from cabinet to check for leaks at element to harness and found wires chewed up by s. To pictures of both sides of unit. Unable to make repairs due to ation. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Seguin, TX 78155
Andrew
Job Details: 05/10/2022
"Arrived on site to test unit for soap not dissolving. Found wash motor engaging and valve filled properly. Noticed spray arms were not turning. Pulled unit out and inspected. Found diverter was not connected. Secured connection, tested unit, unit now working properly. No leaks detected. Advised to run hot water at sink prior to using unit to prevent element from disengaging. Job complete."
We serviced a
WHIRLPOOL DRYER
Model MED5630HC2
Near Manor, TX 78653
Joe Z
Job Details: 05/10/2022
Arrived onsite to install previously diagnosed parts. Replaced thermistor and wiring harness. Test unit and unit now operates a designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Manor, TX 78653
Joe Z
Job Details: 05/10/2022
Arrived onsite for Dryer not working. Upon arrival check voltage at block and all is correct. Found bad thermal fuse. Replaced thermal fuse and unit operates as designed. Explained to customer the importance of cleaning vent at least once a year. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW2
Near Buda, TX 78610
Brandon
Job Details: 05/10/2022
"Arrived on site to inspect unit for noise issues, found noise coming from cam, I replaced cam, ran calibration, unit tested good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Buda, TX 78610
Brandon
Job Details: 05/10/2022
"Arrived on site to inspect unit for error codes, found out of balance error codes, instructed customer on use of washer, tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/10/2022
"Arrived on site to inspect unit for gasket issues as well as freezer drawer issues, found model and serial did not match their warranty paperwork, and unit was not in warranty. I customer for new gasket, but gasket was still sealing properly.
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DSR/AA
Near Seguin, TX 78155
Andrew
Job Details: 05/10/2022
"Arrived on site to test unit for leaking water. Found evap drain tube clogged. Removed foam restriction and ice build up. Tested unit, unit now working as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Hutto, TX 78634
Matthew
Job Details: 05/10/2022
Arrived onsite for dishwasher not drying dishes. Upon arrival customer had finished washing a load for review. Opened door and could still feel heat. All dishes on bottom rack were dry. Some dishes on upper rack were wet but due to loading and materials. Instructed customer on proper loading and drying on different materials (plastic remaining wet). Ran diagnostics and all checked good. No error codes. No leaks present at this time. Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Georgetown, TX 78628
Lou
Job Details: 05/10/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system leaking refrigerant, I removed and replaced the compressor, access valve and UV dye drier. I removed the discharge tube from the condenser and cleaned up the area of the leak. Sanded and cleaned the ends of the discharge tube and condenser coil tube and re-soldered them together. Vacuumed the system and pressures held at -30/0. Installed 5oz of R134a refrigerant and monitored pressures. Once the unit equalized and plugged the unit in and monitored pressures and they held at 0/135. Cleaned the refrigerant from the unit best I could. No water leaks observed during service, job completed. I recommended that the customer allow the unit to cool for at least 24/48 hours before placing items back inside."
We serviced a
KITCHENAID OVEN
Model KEBS209BSS00
Near Blanco, TX 78606
Brandon
Job Details: 05/10/2022
"Arrived on site to inspect unit for not powering on, found failed thermal fuse, I replaced fuse and tested cooling fan, found failed upper cooling fan, I replaced upper cooling fan, unit test good. fuse was covered under warranty.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78758
Wesley
Job Details: 05/10/2022
Arrived onsite for but not powering on and found loose interlock had allowed online fuse to short. Corrected switch and replaced fuse. Unit is now operating as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78749
Luis
Job Details: 05/10/2022
"Arrived on site. Replaced the evaporator,compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78747
Luis
Job Details: 05/10/2022
"Arrived on site for no water and damaged gasket. Found water line kinked at valve,removed kink checked water flow good,replaced defective right side gasket checked door seal good."
We serviced a
LG WASHER
Model WM3500CW
Near Blanco, TX 78606
Brandon
Job Details: 05/10/2022
"Arrived on site to replace drain pump, after replacing pump, unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78628
Lou
Job Details: 05/10/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the sump/motor assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Georgetown, TX 78633
Gerry C
Job Details: 05/10/2022
"Arrived to instal previously diagnosed and ordered parts. I recovered the refrigerant and then removed and replaced the compressor, dye drier and service port. I vacuumed the system until the vacuum pump reached maximum depth and then monitored the vacuum for an additional 15 minutes. Holding vacuum, I charged the system with the MFG prescribed 5.5oz of refrigerant and tested. The unit operated as designed and I replaced the faulty door gasket. I advised the CX that the unit may take up to 48 hours to completely cool and start ice production. No leaks observed during service."
We serviced a
WHIRLPOOL FREEZER
Model WRF555SDFZ12
Near Austin, TX 78744
Luis
Job Details: 05/10/2022
"Arrived on site. Replaced main control,removed evaporator cover found heater harness not fully seated to harness,removed harness found bent pin in heater harness preventing a power connection,adjusted pin secured harness connection."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78756
Luis
Job Details: 05/10/2022
"Arrived on site for no cool and loud noise. Removed compressor cover found dye traces dye to manufacture weld joint from discharge tube to condenser coil braze joint,loud noise from compressor. Replaced compressor,drier repaired weld joint on condenser coil. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
AMANA RANGE
Model ACR4303MFB4
Near Waco, TX 76711
Jonathan M
Job Details: 05/10/2022
Arrived on site for a range that is flashing a main control fault error message. Inspected unit and work area. Confirmed the customers complaint and disassembled the back panel. Found five live es on the backside of the control which caused the failure. I did advise the customer that warranty would not cover this repair due to ation damage. Customer is going to attempt to repair at themselves by buying the control. Advise the customer to get rid of the es first prior to installing the new control so they dont deal with this issue again. All complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Waco, TX 76712
Jonathan M
Job Details: 05/10/2022
Arrived on site for a refrigerator thats not making ice. Inspected unit and work area. The customer advised that the unit started to make ice a few days ago but it had not been working for over a week. Tested the icemaker function and found the unit working properly. Went ahead and replace the icemaker just in case due to her issue of the unit not working properly for over a week. Tested the unit and the unit is now working as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Robinson, TX 76706
Jonathan M
Job Details: 05/10/2022
Arrived on site for a dryer that is not drying clothes. Inspected unit and work area. The customer advised that it takes 3 to 4 cycles in order to dry clothes even though the unit does get hot. Used the vent tester kit on the unit and found the vent tester showing poor airflow for all dryers. Tested the unit again without the vent hose attached and found airflow good for all dryers. Checked the vent hose on the back and could not see any obstruction so I advise the customer that the issue would have to be with the vent going through the home. The unit is working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lorena, TX 76655
Jonathan M
Job Details: 05/10/2022
Arrived on site for a washing machine that wont advance past the sensing portion of the cycle. Inspected unit and work area. Could not locate a model or serial tag on the unit. Were in the unit three diagnostics and found an F7 E1 (basket speed fault) and F7 E7 (motor unable to reach target rpm) error codes. I tested the unit and manual high speed spin and found the basket spinning but the unit shut down the spin after 45 seconds. Checked underneath the washer and found evidence of ation inside the washer. Found a dead and a rats nest inside of the gearcase housing. Spoke to claims and was advised not to proceed any further with repair due to multiple issues with ation and no model and serial tag. Advise the customer of both issues and the customer is going to get themselves a new washer. Call complete.
We serviced a
GE DISHWASHER
Model GDF510PSD2SS
Near Kempner, TX 76539
Tyler
Job Details: 05/10/2022
Arrived on site for dishwasher needing previously diagnosed drain motor(under warranty). Upon arrival reconf8rmed issue and double checked prior diagnosis. Installed drain motor then ran dishwasher on multiple cycles with customer present to insure u it could drain as designed. Found no leaks and unit completely drained as designed. Call complete
We serviced a
SAMSUNG REFRIGERATOR
Model RF268ABRS
Near Copperas Cove, TX 76522
Tyler
Job Details: 05/10/2022
"Arrived on site for fridge with failing gaskets and broken crisper drawer cover. Upon arrival confirmed complaint and found gaskets failing to seal and breaking apart. Received autho for replacing gaskets and customer 187.85(tax included) for cover, customer and found cheaper option. Replaced both gaskets on rc doors and found unit sealing as designed. Call complete"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Fort Hood, TX 76544
Tyler
Job Details: 05/10/2022
"Arrived on site for washer needing previously diagnosed rebuild. Upon arrival installed all required parts. Reassembled and tested unit after factory reset. Found unit filling, holding water, agitating, spinning and draining as designed. Call complete"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Manor, TX 78653
Joe Z
Job Details: 05/10/2022
"Arrived onsite for Not Powering On - Not Operating. Upon arrival found operating, but not cooling. Found evaporator covered over in ice. Ran diagnostics to force heater. Heater operates as designed. Evap motor operates as designed. Checked resistance of thermistors and resistance was way off. Replacing both thermistors. Customer will monitor unit and call us back if issues continue. Job complete"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near New Braunfels, TX 78130
Andrey
Job Details: 05/10/2022
"Arrived on site to test unit for no heat, tested unit found all sensors are good, checked power and found L2 in grounded to neutral, getting 120 from L1-N and 120 from L2-N, no voltage from L1-L2, advised customer to get to address issue, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Manor, TX 78653
Joe Z
Job Details: 05/10/2022
"Arrived onsite for Clicking Noise . Upon arrival unit is operating and did not hear any abnormal noises. Inspected unit and there was no frost or ice build up on any panels or evaporator. RC temperature is 36 and FC -2. Ran diagnostics to Force run all components and all components operate a designed with no abnormal sounds. After all test were completed,could not duplicate the sound. The customer did mention that he had turned unit off and removed all shelves and bins. After quite a bit of time had passed and customer replaced all shelves and bins, plugged in unit and sound had not returned. Customer will monitor unit and record the sound if it returns. No repair to be made today. Job complete"
We serviced a
ELECTROLUX REFRIGERATOR
Model EW23BC71IS0
Near New Braunfels, TX 78130
Andrey
Job Details: 05/10/2022
"Arrived on site to test unit for failed gaskets, tested unit found both RC gasket cracked and broken mullion FC gas has no air leaks, will need mullion and RC gaskets to complete job, replaced parts, advised customer to allow 2-4 days to allow gaskets to seal correctly, unit is now functioning as designed no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78753
Joe Z
Job Details: 05/10/2022
"Arrived onsite unit for NOT DRAINING PROPERLY AND SEEMS TO CUT OFF RANDOMLY . Upon arrival got 4 error codes. F0-E2 over suds, F9-E1 long drain, F8-E1 valve failure , F0-E1 load in drum during clean cycle. Found drain pump completely clogged with debris, also found tenant using incorrect detergent as well as too much detergent causing an oversuds issue. Cleaned out drain pump and dispenser. Test unit and unit operates correctly. No leaks present at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QKS00
Near Austin, TX 78730
Luis
Job Details: 05/10/2022
"Arrived on site for door seal issues. Found corner of fresh food gasket not sealing to cabinet,remolded gasket checked door seal good. Found water leaking from freezer door,checked door found rust on door liner,insulation void in door causing moisture build up and rusting for repair unit would need a new freezer door and door is discontinued.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC
Near Belton, TX 76513
Jonathan M
Job Details: 05/10/2022
"Arrived on site for a washing machine that is leaking during operation. Inspected unit and work area. Confirmed the customers complaint and checked the Bellow. Found the gasket had three tears on the right hand side of the gasket. via . Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78754
Joe Z
Job Details: 05/10/2022
"Arrived onsite for special project. Upon arrival found RC lights are dim and FC light is completely out. Checked wiring and switches, all are good . Need to replace FC module. Replaced freezer module and lights now functioning correctly. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS
Near Andice, TX 78628
Vincent
Job Details: 05/10/2022
"Arrived on site for range, inspected unit and work area. CX explained that oven when operation it would smoke. Removed drip pan and there was food oil just burning away. Advised CX to clean drip pan and let them know that its supper sharp. Unit is operation as designed. No gas leaks detected during service, Jon completed."
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Leander, TX 78641
Vincent
Job Details: 05/10/2022
"Arrived on site for range, inspected unit and work area. CX explained to me seal on the oven was torn. I inspected seal and it was torn. Removed old seal and replaced it with new one. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Georgetown, TX 78626
Kimo
Job Details: 05/10/2022
Arrived onsite for MW with vent hood light not working p. Upon inspection I found that the light bulbs had blown. I advised customer that the bulb needs to be changed to regain function. Customer elected to pursue bulb elsewhere. And install it himself. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Leander, TX 78641
Vincent
Job Details: 05/10/2022
"Arrived on site for dryer, inspected unit and work area. CX complaint was unit is not drying properly. Tested airflow with Whirlpool vent test kit and units venting is clogged. Advised CX to get vents cleaned out. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Leander, TX 78641
Vincent
Job Details: 05/10/2022
"Arrived on site for refrigerator, inspected unit and work area. CX explained unit drawers in the fresh food compartment where not closing properly. Inspected drawers and found extra brackets on shelves slide that where not needed and I removed them and tested. Unit is now operating as designed. No water leaks where detected during service. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Georgetown, TX 78626
Kimo
Job Details: 05/10/2022
Arrived onsite for dryer not heating. Upon inspection I found that all fuses and thermistors were good so is the heating element. I check voltage at the wall and found that there was only 120vac there I reset breaker and found no change. I advised cx and apartment office that they should have a come out and check checks the wiring in the apartment
We serviced a
SAMSUNG MICROWAVE
Model Mw880BSA
Near Austin, TX 78748
Leonardo
Job Details: 05/10/2022
Arrived on site to test unit for unit continues to run when door open and unit sparking here and there inside. Test unit and found paint stripping inside and rust showing up making unit spark. Cant touch up unit to large of an area cant guarantee repair.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Austin, TX 78749
Leonardo
Job Details: 05/10/2022
Arrived on site to test replace board and console. Replaced both parts test unit and unit powering on job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Austin, TX 78721
Leonardo
Job Details: 05/10/2022
Arrived on site to test unit for gas smell when oven on use. Customer said they will smell gas when cooking at 350? for 2-3 hours. Test unit no gas leaks at regular valve or bake burner. Called Techline test unit with Techline and per Techline unit giving gas smell from oven turning on and off for so long job complete. SR#7733622108
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Pflugerville, TX 78660
Matthew
Job Details: 05/10/2022
Arrived onsite to replace previously diagnosed parts. Replaced failed drain pump and special project heating element. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78701
Wesley
Job Details: 05/10/2022
Arrived onsite for construction cosmetic hold over and replaced the dented fridge door. All checks good. Advised customer on repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Bertram, TX 78605
Cliff
Job Details: 05/10/2022
"Arrived on site to diagnose a refrigerator with doors not closing properly. Found door mullion causing the issue, advised customer on mullion operation. No further repairs needed and no leaks were found at time of service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, TX 78758
Matthew
Job Details: 05/10/2022
"Arrived onsite for refrigerator not cooling properly. Upon arrival found evaporator had been frosting up. While accessing evaporator could heat heater on. While in defrost, defrost cycle seemed short as compressor kicked back on. Called tech line for assistance. Tech recommended replacing W10384183 defrost sensor and following service pointer W11550688 for placement of sensor. Provided Sr#7733621222. Was receiving 120 vac to heater. Amp clamped heater and recorded 1.3 amps. Tech stated reading was low should be approximately 4 amps. Suggested incorrect clamp readings being that heater was energized. Replaced clamp and adjusted position. Unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near Austin, TX 78704
Wesley
Job Details: 05/10/2022
Arrived onsite and repaired the dryer by replacing the strike. Unit is now operating as designed. All checks good.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2454GRW
Near Austin, TX 78703
Wesley
Job Details: 05/10/2022
Arrived onsite and determined ice not producing but cause was obstructed fill arm. Cleared bin obstruction to restore function. All checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Austin, TX 78759
Wesley
Job Details: 05/10/2022
Arrived onsite and found complaint of loud interior fridge noise. Was able to confirm and replicate that the damper baffle motor was becoming noisy. Replaced damper assembly. Unit is now operating properly and quietly. All checks good.
We serviced a
WHIRLPOOL COOKTOP
Model RCS3004
Near Austin, TX 78759
Wesley
Job Details: 05/10/2022
Arrived onsite and found unit operating with failed receptive and very damaged main harness. Advised customer that the harness is no longer available for repair and therefore any repair would be risky and not warrantable. No repair viable.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, TX 78729
Wesley
Job Details: 05/10/2022
Arrived onsite and for ongoing squeal and found new belt may have been slipping found replacement belt a half inch shorter and tighter than old belt. Replaced belt and cam together. Replaced the actuator in case of partial shifting causing noise. Ran 5 towel load to test. All is operating perfectly and quietly. Calibrated unit. Advised customer on repair. Gearcase shaft tight and snug without vertical movement and no oil leak evidence at all. Gearcase not replaced.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Killeen, TX 76543
Tyler
Job Details: 05/10/2022
Arrived on site for washer leaking. Upon arrival customer stated unit had completed cycle but left water all over floor and leading into rest of room. Upon further inspection I found no errors codes or signs of any leaks for any of the units water supply and distribution systems. Found unit could hold multiple gallons of water at its fill limit within causing any leaks. Found after multiple drain attempts that stand pipe within wall of home was backfilling leading to large amounts of water to go everywhere. Instructed customer at time of service they would need a 0lumber to complete repairs. Call complete
We serviced a
KITCHENAID OVEN
Model KOST100ESS04
Near Burnet, TX 78611
Cliff
Job Details: 05/10/2022
Arrived on site to replace previously ordered parts for oven. Replaced lens cover for oven light and all is working properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Bluffton, TX 78607
Cliff
Job Details: 05/10/2022
Arrived on site to replace previously ordered parts for dishwasher. Replaced control and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Kingsland, TX 78639
Cliff
Job Details: 05/10/2022
Arrived on site to diagnose a washer that is not cycling properly. Found ation in motor cover causing error codes. Advised customer on findings and that pest damage is not covered under warranty.
We serviced a
SAMSUNG WASHER
Model WF395BTPAWR/A2-00
Near Austin, TX 78738
Kevin
Job Details: 05/10/2022
"Arrived on site and found customer experienced DC area code when washing two dog beds. This is an unbalanced load error. Ran all functions in manual diagnostics and did not see any issues. Sent videos to KB/service management of washer operating normally. only know for the repair is needed, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Austin, TX 78738
Kevin
Job Details: 05/10/2022
"Arrived on site and replaced all parts diagnosed by previous technician. Can you liked it remaining balance. Recommended that homeowner allow refrigerator to cool for 24 hrs., job complete"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Cedar Park, TX 78613
Vincent
Job Details: 05/10/2022
"Arrived on site for Samsung refrigerator, inspected unit and work area. CX explained they just replaced filter and no water was coming out and not making ice. I removed filter and refrigerator would dispense water just fine but the bypass thats made into the filter head is bad and leaking slightly. CX on a new filter head unit but . collected 139.99+tax no water leaks detected during service. Job completed."
We serviced a
WHIRLPOOL OVEN
Model KFID500ESS02
Near Georgetown, TX 78626
Kimo
Job Details: 05/10/2022
Arrived onsite for for induction cooktop with simmer issues. Customer concern was that the unit would not get up to 160* because she was worried about food safety. Customer did Her own research60 temp comes from I call techline and spoke to Joel and advised him of all of this and it was determined that the unit is operating as designed and I was given SR#7733320194. I did not collect services fee due to the complicated Nature of the situation approved by CS. job complete.
We serviced a
WHIRLPOOL DRYER
Model WED7120HC1
Near Seguin, TX 78155
Andrew
Job Details: 05/10/2022
"Arrived on site to test unit for console not responding. Found breaker kept tripping once unit was plugged in. Found neutral and ground here connected together to cabinet causing breaker to trip. Wired terminal correctly and replaced non responsive console. Tested unit, unit is now working as designed. Advised customer to download whirlpool app and connect unit to WiFi. Job complete. SR#7733627648"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Canyon Lake, TX 78130
Andrew
Job Details: 05/10/2022
"Arrived on site to test unit for no water. Found connection to valve was dangling and not connected secured connection, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near New Braunfels, TX 78130
Andrew
Job Details: 05/10/2022
"Arrived on site to replace control from previous diagnosis. Found harness was smashed. Fixed harness and replaced control as a precautionary from wires shorting. Tested unit, unit working as designed. Advised customer to download whirlpool app and get unit connected to WiFi. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near New Braunfels, TX 78130
Andrew
Job Details: 05/10/2022
"Arrived on site to test unit for not washing and not heating. Found error codes f7e1(no heat) and f4e3(wash motor not engaging). Cleared codes and ran diagnostics. Verified wash motor receiving proper voltage(120vac) but not properly engaging. Replaced sump assembly, tested unit, unit is working as designed. Heater engaging properly. Advised customer to run hot water at sink prior to using unit to nature hot water is readily available and prevent heating element from disengaging.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Seguin, TX 78155
Andrew
Job Details: 05/10/2022
"Arrived on site to test unit for freezing things in RC. Found RC set to 0c-33f. Also found center mullion not making proper with catch causing air leak. Adjusted unit and doors, set RC to recommended 37. Unit is now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near New Braunfels, TX 78132
Andrey
Job Details: 05/10/2022
"Arrived on site to test unit for excessive heat on bottom of unit, tested unit found blowers are running good, gasket is also good, unit is 4 inches above floor but within specification of 4 inches to 14 above floor,unit is operating as designed job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near New Braunfels, TX 78130
Andrew
Job Details: 05/10/2022
"Arrived on site to test unit for upper rack issues. Found wheel on adjusters broke off. Replaced adjusters, tested unit, unit working as designed. No stored error codes. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HB1
Near Canyon Lake, TX 78132
Andrew
Job Details: 05/10/2022
"Arrived on site to test unit for not heating(oven). Found red wire on terminal block was burnt. Removed burnt wiring and put new connections. Tested unit, unit now working as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near New Braunfels, TX 78132
Andrey
Job Details: 05/10/2022
"Arrived on site to test unit for wet clothes at the end of cycle, customer stated that it gets stuck on 1 min remaining and not complete cycle, not advancing from 1 min signifies that unit may have a restricted drain or a bad drain pump, inspected drain hose found no restrictions, replaced pump, pump is now extracting water a lot faster and emptying tub completely, called tech line and documented , same SR number, advised customer to monitor unit to see if issue presents itself, at this time unit is running as designed , no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78703
Scott
Job Details: 05/10/2022
"Arrived on site for dishwasher leaking . Found leaking from diverter motor. Replaced sump and motor. Ran diagnostics. All checked normal. No water leaks detected at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78701
Scott
Job Details: 05/10/2022
"Arrived on site , replaced sump and motor . Ran diagnostics 2 all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Austin, TX 78704
Scott
Job Details: 05/10/2022
"Arrived on site for oven not heating up properly . Elements and fuses checked normal. Found relay on control stuck. Replaced control . Preheated oven , all checked normal.
We serviced a
IKEA MICROWAVE
Model IMBS104GSS02
Near Austin, TX 78723
Leonardo
Job Details: 05/10/2022
Arrived on site to test unit for display not showing correctly. Test unit and found bad display board. Replaced board test unit and unit test good job complete.
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Austin, TX 78746
Scott
Job Details: 05/10/2022
Arrived on site for door issues . Found inner door torn off bin . Ordering bin. Call to set return ; ordrng 1 9870934 (Bin)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Austin, TX 78746
Scott
Job Details: 05/10/2022
"Arrived on site for filter stuck in housing . Unable to remove filter . Will need new housing . No water leaks detected at time of service. Call to set return"
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPB6
Near Austin, TX 78703
Scott
Job Details: 05/10/2022
Arrived on site for compactor locked up. Unit would run for a moment then quit . Found motor locking up. Ordering motor and control . Call to set return. ; ordrng 1 W10806338 (Motor) and 1 W10723644 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Braunfels, TX 78130
Andrey
Job Details: 05/10/2022
"Arrived on site to test unit for wet clothes at the end of cycle, customer stated that fine in normal but and other settings clothes is wet at the end of cycle, put unit through diagnostics, no error codes present and all components running good, called tech line and presented my findings, after after diagnosing unit further with tech line they are recommending replacing suspensions due the a wobble of the outer tub, causing unit to shut down prematurely and not spin out clothes, Sr#7733628873, ordering suspension and other parts to ensure completion ; ordrng 1 W11130362 (Suspension) and 1 W10396887 (Hub)"
We serviced a
GE RANGE
Model JGSS66SEL3SS
Near Lampasas, TX 76550
Tyler
Job Details: 05/10/2022
Arrived on site for range not heating correc in oven section and smelling gas when in use. Upon arrival confirmed issue. After further inspection I found the igniter had failed as well as the safety valve.
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near Georgetown, TX 78626
Lou
Job Details: 05/10/2022
"Arrived on site to inspect dryer not heating. Upon further inspection, I found this unit to run off of a sealed system...compressor, evaporator, condenser, etc. After several attempts, I was able to get the unit into diagnostics to test. Once I got to step 05, the display showed error code F06. I continued to follow the tech sheet for the error code and reset the unit and tested. Unable to determine the failure on this unit, I am rescheduling the call and ordering a CNOTE-SCHEDULE EARLY TO BE ABLE TO CONTACT TECHLINE. . Unit was up stacked and at customers request, the unit remained up stacked for future service. No water leaks observed during service. Unable to locate model/serial placard. Phot in SD-QuickPic is of the washer MS as theyre paired.; ordrng 1 CNOTE (Schedule for early call to contact techline)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Lampasas, TX 76550
Tyler
Job Details: 05/10/2022
Arrived on site for refrigerator with right side door gasket is seal breaking. upon arrival confirmed issue. I then found that new gasket supplied for repairs also had broken seams worse then original gasket conditions. Will need once new gasket is ordered and inspected for repairs. ; ordrng 1 W10830274 (Gasket ( need visual inspection prior to returning)) and 1 Cnote (Gasket needs inspection prior to rescheduling)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kyle, TX 78640
Kevin
Job Details: 05/10/2022
"Arrived on site to replace lid switch, found control panel is shorted, will need to bring back a new one also. Lid switch has been replaced; ordrng 1 W11513246 (Control) and 1 W11481116 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Austin, TX 78736
Kevin
Job Details: 05/10/2022
"Arrived on site and inspected dishwasher and found all roller wheels on bottom rack are broken and one on top racks. . Bottom wheels were not ordered properly And will need to be re-ordered; ordrng 4 W10195416V (Lower rack Wheels)s"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX305ESS1
Near Bee Cave, TX 78738
Kevin
Job Details: 05/10/2022
"Arrived on site and inspected ice machine and found no production. Set ice machine into a manual diagnostic cycle and all functions are operating properly sent a picture of water filling and recirculating pump running to KB/service management. Ice machine does nothing when just powered on without diagnostic cycle. . Will also bring back Bin thermistor , reservoir drain and all prescreen parts. If issue is not controlled or will need to for different part; ordrng 1 W11542868 (Water reservoir drain pump) and 1 W11034363 (Control) and 1 WPW10511923 (Bin thermistor)"