We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Andice, TX 78628
Sterling
Job Details: 10/25/2023
On arrival verified complete of incomplete numbers on display found it is a bad display. Replace console and display is now good. Job complete operational test good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Hutto, TX 78634
Blake
Job Details: 10/25/2023
Arrived on site to inspect dishwasher error codes. I found F8E4 and F9E2 codes stored. I found water in the drip pan. I removed the water from the drip pan and ran a test cycle. I found no leaks during the cycle. I ran another cycle and still found no leaks. I found the inlet valve seeping causing the unit to fill with too much water. I removed and replaced the inlet valve and tested. The unit now operates as designed. No leaks observed during service.
We serviced a
KENMORE REFRIGERATOR
Model 106.44423603
Near Austin, TX 78723
Joe Z
Job Details: 10/25/2023
Arrived on site to install icemaker. Replaced icemaker with icemaker that was previously installed. Test unit and is operating correctly. No leaks pre at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Marble Falls, TX 78654
Lou
Job Details: 10/25/2023
"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC and found it at 31 degrees and there was frost built up on the evap cover. I disassembled the FC section and using my steamer, I removed the frost/ice from the evaporator and found the defrost element molex connector not fully connected to the evap harness connector (photo). I tested the element and found it within range. Reseated the molex connector on the evap harness and reconnected the element and tested. I found the element getting 124V and is defrosting the ice/frost from the evaporator. Using my steamer I removed a majority of the remaining ice/frost and reassembled the FC section. Retested in diagnostics and unit is operating as designed. All water from defrosting was cleaned up. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Georgetown, TX 78626
Sterling
Job Details: 10/25/2023
"On arrival verified complaint of not igniting and possible gas leak. Found during testing none of the igniters are sparking. Sparking is happening at the spark module. This was caused by liquid spilling into the base under the brackets preventing proper ground. Recommend replacing all igniters due to all have major corrosion. Spark module as a back up. As well as under all brackets will need to be cleaned with a wire brush or emery paper to clean them up and allow for proper ground. Spoke to 7737595044 Amanda safety. Rescheduled for 10/30. No gas leaks detected during service. ; ordrng 1 WPW10475149 (Spark module) and 3 W11507531 (Igniter, LF RF and center)s and 2 W11507532 (Igniter LR RR)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Buda, TX 78610
Scott
Job Details: 10/25/2023
Arrived on site for fridge not making enough ice . Ran harvest test and found Im hanging up mid harvest . Replaced ice maker . Ran harvest and IM cycled thru completely. No water leaks detected at this time . Job complete
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Austin, TX 78737
Leonardo
Job Details: 10/25/2023
Arrived on site to replace transformer. Replaced light transformer test unit and light working job complete.
We serviced a
KITCHENAID COOK TOP
Model KCGS550ESS05
Near Austin, TX 78751
Matthew
Job Details: 10/25/2023
Arrived onsite to replace failed burner caps. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Georgetown, TX 78628
David Z
Job Details: 10/25/2023
"Arrived on site to diagnose refrigerator not cooling well in RC. Examined unit and saw some frost on the evap panel. I examined the evaporator and found only 40% of the evap is getting fully defrosted. Service pointer W11642483 references incomplete defrost, and I found unit has the incorrect control per the SP. Installed proper updated control to resolve, and advised customer to fully defrost unit. All should be working as designed. Repair completed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Temple, TX 76502
Jonathan M
Job Details: 10/25/2023
Arrived on site for a dryer that will not turn on. Inspected unit and work area. I had to move stuff out of the way to get the dryer to a port of access found the ground wire from the power cord connected onto the neutral. Changed out the power cord to fit the Rent-A-Center plug and tested the unit. Found the unit heating and operating as designed. Did advise the customer that the issue was with the way the unit was set up electrically in the home. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Pflugerville, TX 78660
Gerald
Job Details: 10/25/2023
WED4815EW1 arrived on site to inspect a dryer not heating. Tested the unit for airflow and found it venting properly. Tested the thermal cutoff and found it blown. Replaced it and tested all other sensors and electrical connections and found them to be well within operating range. Tested the unit and it is heating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78754
Gerald
Job Details: 10/25/2023
WTW4855HW3 arrived on site to install previously diagnosed and ordered parts. Replaced the suspension and inspected the shield and found no damages. Tested the unit and it is operating as designed with no water leaks observed during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ1
Near Leander, TX 78641
Maurice R
Job Details: 10/25/2023
"Arrived onsite for dishwasher not working. On inspection found that there was 2 errors F4E3 and F7E1. During diagnostics cycle the bottom arm sprayed but the top arm never did. The pump is on back order, when the pump arrives office to schedule appointment. This model has had issues with the moisture vent gasket letting steam in where the ui is, ordering vent gasket for unit. No water leaks detected during service.; ordrng 1 W11545539 (Vent gasket)"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Temple, TX 76502
Sterling
Job Details: 10/25/2023
"On arrival verified complaint of upper and lower oven not heating correctly. Ran bake cycles on both, upper oven Set at 350 320 360 320 363 for upper oven. Recalibrated and then checked lower oven set to 350. Low 300 350 304 348. Recalibrated and operational checks good. Job complete."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Killeen, TX 76542
Tyler
Job Details: 10/25/2023
"Arrived on site for washer blinking lights, upon arrival confirmed failure. Found latch broken and control also not sending any power to latch. Replaced both parts and tested unit, found washer working as designed with no leaks, call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Copperas Cove, TX 76522
Tyler
Job Details: 10/25/2023
"Arrived on site for dishwasher needing previously diagnosed sump. Upon arrival installed part the. Tested unit. Found no leaks and dishwahd working as designed, call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Killeen, TX 76542
Tyler
Job Details: 10/25/2023
Arrived on site for refrigerator needing previously diagnosed heater. Upi. Arrival reconfirmed issue and installed part. Found refrigerator working as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Austin, TX 78733
Luis
Job Details: 10/25/2023
"Same issue with no ice ordering a new freezer door. ; ordrng 1 LW11037733 (Freezer door) and 1 WPW10341320 (Dual valve) and 1 WPW10238100 (Single valve) and 1 W10873791 (Icemaker) and 1 WP2300868 (5/16 union) and 1 WPW10277958 (1/4 fitting) and 1 WP4373559 (Fitting reducer), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Canyon Lake, TX 78133
Andrew
Job Details: 10/25/2023
"Arrived on site to inspect unit for long wash cycle times. Upon closer inspection found no error codes but noticed unit was off balance and rocking during test cycle. Adjusted legs to level inner basket and stop the machine from being off balance. Tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Austin, TX 78717
Miguel
Job Details: 10/25/2023
"Arrived on site for Icemaker not working. Water freezing on floor. Found icemaker was not installed properly. Fill tube was not in fill cup. Removed Icemaker, properly installed and verified operation. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Temple, TX 76502
Jonathan M
Job Details: 10/25/2023
Arrived on site for a dryer. That is not turning. Inspected unit and work area. The customer advised that the unit makes out terrible sound when the unit starts but the drum does not turn. Did confirm the customers complaint and found the dryer drum extremely hard to move. I disassembled the unit and found the blower wheel sitting in an awkward position. Went to remove the drum and found the blower wheel. Sit back down into the proper place. Found one of the clamps on the motor had broken causing the motor to lean whenever tension was put on it and causing the blower wheel to grind against the housing. Ordering a clamp and rescheduled the customer to 10/30.; ordrng 1 WPW10121316 (Clamp)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Austin, TX 78758
Kimo
Job Details: 10/25/2023
Arrived onsite for a range with a left front burner(dual zone) that is not working upon inspection I found that the burner would not turn on when set to low. I replaced the I-switch and tested the unit several times and found that it is now operating as designed. I did find some places bags behind the unit and removed them as they may be a fire hazard if the oven gets hot enough to melt the plastic. I advised the apt office manager of this and he will make the tenant aware of this.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78722
Luis
Job Details: 10/25/2023
"Arrived on site for a defective compressor. Removed defective compressor,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Seguin, TX 78155
Andrey
Job Details: 10/25/2023
"Arrived on site to replace previously diagnosed vent pipe, replaced and tested, unit is now running as designed, job completed"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Seguin, TX 78155
Andrey
Job Details: 10/25/2023
"Arrived on site to test unit for off balance, tested unit found unit extremely off balance leveled unit and tested, unit is now stable and running as designed, job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS06
Near Horseshoe Bay, TX 78657
Lou
Job Details: 10/25/2023
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced both freezer drawer slides and tested and the FC door is opening and closing as designed. Tested several times to demonstrate to the customer as well. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Kyle, TX 78640
Scott
Job Details: 10/25/2023
Arrived on site for washer not starting cycle . Found tub full of water . Ran diagnostics and for long drain error . Found wires pulled out of molex connection on drain pump. Replaced terminal spades on wire harness . Unit is draining now . Ran diagnostics wash test . All checked normal. No water leaks detected at this time. Job complete .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Austin, TX 78731
Paul
Job Details: 10/25/2023
"10/25/23 18:53: PR rspndd 10/25 WED, Arrived on site. Replaced damged dishwasher panel. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78731
Chase
Job Details: 10/25/2023
"10/25/23 18:55: CS rspndd 10/25 WED, WED560LHW Arrived on site and replaced damaged dryer top. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78731
Chase
Job Details: 10/25/2023
WFW560CHW4 Arrived on site and checked washer for LOC code. Found control panel not responding. Cyled power to the washer and retested. After power cyling washer showed no errors and ran through diagnostic test properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78731
Chase
Job Details: 10/25/2023
Arrived on site. Checked washer for LOC code. Found cold water not entering unit causing the pressure switch to see an incorrect water level and lock the washer. Corrected cold water supply and retested. All checks normal. Job complete
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Seguin, TX 78155
Andrey
Job Details: 10/25/2023
"Arrived on site to replace previously diagnosed control, UI, thermistor and heater harness assembly, replaced and tested unit is now running as designed, since unit was not unplugged per request it did not thaw out properly, unplugged unit and advised customer to keep door open in the FC for next 24 hours to allow it to completely defrost, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Round Rock, TX 78665
Blake
Job Details: 10/25/2023
"Arrived on site to inspect dishwasher leaking. I found water leaking from the float switch. I am ordering the door gasket, switch housing, and float to resolve. ; ordrng 1 WPW10316267 (Standpipe) and 1 WPW10346525 (Float)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Lorena, TX 76655
Jonathan M
Job Details: 10/25/2023
"John site for a refrigerator that is not cooling either section. Inspected unit and work area. Found the compressor over ramping and shutting off as soon as it was trying to start indicating a failed start winding. Found a compressor extremely hot to touch indicating the compressor had failed. I replaced the compressor, dryer, and coupler and vacuumed down the unit to -31 psi. Found pressures hold for 15 minutes without budging. Added 56 g of R600 refrigerant and tested the unit the unit began to work and operate as designed. Call complete."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Horseshoe Bay, TX 78657
Lou
Job Details: 10/25/2023
"Arrived on site to inspect dryer timer concerns. Upon further inspection, the customer advised that the timer is not advancing and the dryer will not turn off. I inspected the door switch and found it good. When I removed the control panel and I found the timer harness not connected (photo). As a precaution, I removed and replaced the timer and knob and at the customers request, I switched the door to open from the right side. Tested the unit and it is operating as designed. No lint observed during service, job completed."
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS02
Near Belton, TX 76513
Jonathan M
Job Details: 10/25/2023
"Arrived on site for a cooktop that is not igniting properly and is creating larger than normal flames. Inspected unit and work area. The customer showed me what was happening and what we were finding the unit was clicking multiple times and would shoot up larger than normal flames. I checked the burner tabs and found the burner cabs were not sealing properly. Checked all burner caps and found some of the burner caps had been placed on the wrong burners, causing the issue. After receiving the burner caps on the correct burners, found the unit working an operating as designed. I called Whirlpool safety team and spoke to Lashonda SR# 7737602736. She advised that she noted the account and make note for the repair at this time. Call complete."
We serviced a
JENN-AIR FREEZER
Model JBSS42E22L00
Near Liberty Hill, TX 78642
David Z
Job Details: 10/25/2023
Arrived on site to install new control and evaporator fan assembly. New control has updated software to resolve the freezer moisture / ice issues. Replaced main control and fan assembly and tested. Verified fan operation. Customer advised to follow up if noise returns so we can report to tech line. Repair completed.
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Canyon Lake, TX 78133
Andrew
Job Details: 10/25/2023
"Arrival bed on site to inspect unit for loud noise and thumping during operation. Upon closer inspection found idler is seized not allowing proper rotation. Replaced idler, tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78731
Chase
Job Details: 10/25/2023
"10/25/23 19:12: CS rspndd 10/25 WED, Arrived on site. Replaced damaged front panel and outer door. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Austin, TX 78731
Paul
Job Details: 10/25/2023
Arrived on site. Replaced damaged front panel and handle. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Austin, TX 78731
Chase
Job Details: 10/25/2023
"Arrived on site. Found microwave not heating. Diagnosed failed high voltage components. Removed microwave from installation and replaced magnetron, diod and capacitor. Tested unit. All checks good after repair. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Pflugerville, TX 78660
Gerald
Job Details: 10/25/2023
"WDT750SAKZ2 arrived on site to install previously diagnosed and ordered parts. Removed and replaced the wire harness, terminal block and power cord. Restored power to the unit and tested and the unit is operating as designed with no water leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hutto, TX 78634
Blake
Job Details: 10/25/2023
Arrived on site to inspect dishwasher not running. I found error code F4E3 and F7E1. I tested the wash motor and found it open. I removed and replaced the motor assembly and tested. The unit now operates as designed. No leaks observed during service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Austin, TX 78746
Kimo
Job Details: 10/25/2023
"Arrived onsite for a refrigerator that is making a vibrating noise and is not leveled. Upon arrival I attempted to leave the unit and found that the vibration would go away but the unit is leaking back at extreme angle that the customer is not happy with they want it leave with the cabinet. I am ordering some shims to put at the back of the unit to help straighten out the unit, I am also ordering some sound pads as the condenser may be vibrating up against the chassis. And setting return 11/01/23; ordrng 2 4387828A (Shims)s and 2 W11113654 (Wound pads)s"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Leander, TX 78641
Maurice R
Job Details: 10/25/2023
"Arrived onsite for washer making noise. On inspection found that the nut on the pulley had backed off and the pulley had dropped down and was wearing on the shield. Pulled the shield off and ran diagnostics and the noise was gone. Tighten the nut and Installed a new shield , ran diagnostics again and the noise was gone. No water leaks detected during service."
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Austin, TX 78737
Matthew
Job Details: 10/25/2023
"Arrived onsite for unit making noise. Tested onsite and noise was apparent. Disassembled and replaced motor, blower wheel and installed pads on metal to metal contact to reduce vibration. Reassembled and tested. Now operating with no noise. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Austin, TX 78745
Luis
Job Details: 10/25/2023
"Arrived on site. Replaced defective icemaker. Power cycled unit,ran diagnostics harvest passed ran fill test passed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Leander, TX 78641
Maurice R
Job Details: 10/25/2023
Arrived onsite for previously diagnosed parts. Changed all the parts off the old dishwasher to the new tub and tested the unit. Found no leaks at the time of the diagnostic cycle. The unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bastrop, TX 78602
Joe Z
Job Details: 10/25/2023
Arrived on site for not filling correctly. Upon arrival test unit and filling slow. Ran cold water components test and cold valve failed. Need to replace valve. Replaced valve and test unit. Unit is now operating as designed. No leaks present at this time. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78735
Matthew
Job Details: 10/25/2023
Arrived on site for you to make a little noise. Tested unit and found vibration noise coming from rear. Found vibration coming from external vent tube. Leveled unit and adjusted vent. No noise at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBS2
Near Cedar Park, TX 78613
Miguel
Job Details: 10/25/2023
"Arrived on site for dishwasher not working. This is a new dishwasher. Never worked per customer. They had to turn breaker off. On reset Showing f8e1 and running drain pump. Found float switch was open and not working. Replaced switch. Accessed diagnostic and found f9e2 and f8e4. Cleared codes. Completed diagnostic. All components now working, call complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78759
Kimo
Job Details: 10/25/2023
Arrived onsite for a refrigerator that has no lights in the unit at all. Upon inspection I found that all the leds where out. I replaced all of them according to Special Project S84638 and found unit operating as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Andice, TX 78628
Gerry C
Job Details: 10/25/2023
"WRS325SDHZ08 Arrived to inspect gasket issue. I found the RC door gasket would not seal at the upper 1/3 of the door. The chassis had not been set during initial installation and after correcting, the twist within the cabinet started to settle. I set the door height and squareness and the gasket started making contact with the mullion. No leaks observed during service."
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Waco, TX 76710
Jonathan M
Job Details: 10/25/2023
"Arrived on site for a refrigerator that has lights out in the refrigerator and freezer sections. The customer also explained that he had issue with his dispenser bucket as the bucket was cracked and broken. I did explain to the customer that we could order it for him, but that it would be done so out of warranty. The customer explained that he was told that it would be sent to him by whirlpool. did verify the customers complaint with the lights out. Use the LED kit to replace the lights and tested the unit. The unit began to illuminate and work as designed. Call complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Austin, TX 78733
Kimo
Job Details: 10/25/2023
Arrived onsite for a refrigerator that has light out. Upon arrival I found that the leds where out. I replaced all of them and found. Unit operating as designed. Upon arrival I found that the ice maker was operating as designed
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA00
Near Horseshoe Bay, TX 78657
Lou
Job Details: 10/25/2023
"Arrived on site to inspect ice machine not making good ice. Upon further inspection, I found a small amount of ice in the bin and it was wet/watery. There was a slab of ice forming on the evaporator and I observed it until it formed and when the heat valve came on, the ice began to sweat, but failed to slide off the evaporator before the heat valve turned off and the recirculating pump came on and forced water over the evaporator causing the ice to slide off. I found the evaporator has build up on it causing the ice to stick. Per customer request and due to the evaporator being dirty, I am ordering the sealed system. Ordering the compressor, evaporator, non-uv drier, access valve, pump harness, fill tube, CNOTE-3 HOUR JOB, CNOTE-LSO PER CUSTOMER REQUEST and will return with all prescreened parts. No water leaks observed during service.; ordrng 1 W10863947 (Fill tube) and 1 WPW10218037 (Evaporator) and 1 W11126268 (Pump harness) and 1 WPW10605286 (Compressor kit) and 1 W10843121 (Non UV drier) and 1 W11506635 (Access valve) and 1 CNOTE (3 HOUR JOB) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL COOKTOP
Model JED3430GB01
Near Austin, TX 78733
Leonardo
Job Details: 10/25/2023
Arrived on site and customer said he figure it out. He didnt know there was a breaker outside. He reset the breaker and unit working. So he canceled at the door.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Canyon Lake, TX 78133
Andrew
Job Details: 10/25/2023
Arrived on site to inspect unit for not heating or drying clothes properly. Upon closer inspection found no air flow in or out of lint trap. Upon closer inspection found blockage of air flow is from duct work in customers home. Advised customer to have vents cleaned. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Buda, TX 78610
Scott
Job Details: 10/25/2023
"Arrived on site for oven not igniting . Also customer mentioned right front burner isnt igniting properly . Found glow igniter has failed . Replaced igniter . Oven is lighting now but flame is really yellow . Ordering safety valve , burner head and cap . No gas leaks detected at this time. Call to set return ; ordrng 1 WPW10183368 (Cap right front) and 1 WPW10515455 (Burner head right front) and 1 W11220387 (Burner tube) and 1 WP98014893 (Valve) and 1 W11346659 (Regulator)"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Georgetown, TX 78633
Sterling
Job Details: 10/25/2023
On arrival verified complaint of not fully spinning out the clothes. Customer states it partially spins out but clothes are still too wet to put into the dryer. Ran diag check and found no error codes. Ran diag test and all components activated correctly. Ordering pressure switch and main control for probable failure to sense correct pressure of clothing. Reschedule for 11/1; ordrng 1 W11316246 (Pressure switch) and 1 W11550649 (ACU)
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Austin, TX 78728
Miguel
Job Details: 10/25/2023
"Arrived on site for dryer not heating, removed bottom panel. Confirmed heater was open. Found power good at junction. Replaced heater. Verified operation. Found vent is restricted in wall. Left unplugged and advised customer to have vent cleaned. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, TX 78641
Miguel
Job Details: 10/25/2023
"Arrived on site with new board. Now supply board is just humming, verified 126v ac and 12.1 vdc coming out on connectors, will need supply board along with control. Possible bad board from stock. Even disconnecting harness will not activate. Removed and returning board. Read disclaimer. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Andice, TX 78628
Gerry C
Job Details: 10/25/2023
"WDF331PAHS1 Arrived to inspect non-washing condition. Service test mode had 4-3 and 7-1 codes stored and I cleared for testing. After filling in service test mode, I found there was no pump action and I tested and verified line VAC to the pump. I removed and replaced the sump assembly and tested and all functions returned to the unit. No leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Austin, TX 78747
Scott
Job Details: 10/25/2023
"Arrived on site , replaced valves and water level switch . Ran diagnostics. All checked normal. No water leaks detected at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Pflugerville, TX 78660
Gerald
Job Details: 10/25/2023
WRT311FZDM02 Arrived on site to install an ice maker that was on site. Removed and replaced the ice maker and tested and the unit operated as designed with no water leaks observed during service.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near New Braunfels, TX 78133
Andrew
Job Details: 10/25/2023
"Arrived on site to inspect unit for interior light not functioning. Upon closer inspection found bulb filament was not connected. Replaced bad bulb, tested unit, unit is running as intended. Job complete."
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS00
Near Georgetown, TX 78633
David Z
Job Details: 10/25/2023
"Arrived on site to diagnose cooktop that was running all the igniters at intermittent times during cooking of various items. Examined unit and traced to rhe unit having some burner flames too low, so reigniter was tripping. Raised flame height and showed customer that when I adjust the height too low, igniters spark. Raised some burner heights ane verified proper operation. Repair completed."
We serviced a
AMANA WASHER
Model NTW4600YQ0
Near Wimberley, TX 78676
Andrey
Job Details: 10/25/2023
"Arrived on site to test unit for tub ring issue, tested unit found tub ring broken, replaced and tested, u it is now running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Hutto, TX 78634
Blake
Job Details: 10/25/2023
Arrived on site to inspect ice dispensing issue. The cubes get stuck in the ice door. I found the ice door shutting too soon with no pause. I am ordering the ice door assembly to resolve. No leaks observed during service. ; ordrng 1 W11423781 (Ice door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Austin, TX 78750
Miguel
Job Details: 10/25/2023
Arrived on site for refrigerator not cooling. Found unit was unplugged on arrival. On start up I confirmed compressor does not start. Used different known hood start device. Compressor still does not kick on. Will need new compressor. Advised customer they will be call to schedule service. Copper cap tube; ordrng 1 WPW10143759 (Drier) and 1 W11506635 (Coupler) and 1 W11557425 (Compressor) and 1 Nitrogen (Nitrogen) and 1 R600 (R600)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Georgetown, TX 78626
Sterling
Job Details: 10/25/2023
On arrival verified complaint of f3e0. Replaced both main and temp sensor. Ran test bake cycle and unit came online properly with no error codes. Calibrated and job complete. No gas leaks detected during service.
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Round Rock, TX 78681
Gerry C
Job Details: 10/25/2023
WGD5010LW3 Arrived to inspect drying issue. The customer advised me the actual issue was with noise and presented me a video of the issue. I noted a very fast paced squeak appeared after the burner engaged and he unit heated. Inspection of the idler pulley showed discoloration that denoted the likelihood of the bushing preventing rotation. I had a new idler arm assembly on my truck and installed a and tested. The issue was resolved and I could not recreate the issue after allowing five complete heating cycles of the unit to occur. No gas leaks detected during service. ; used 1 WP691366 (Idler Assy) from stock
We serviced a
WHIRLPOOL OVEN
Model JMC2427LM00
Near Driftwood, TX 78619
Leonardo
Job Details: 10/25/2023
Arrived on site to test unit for light not working. Will need to order new light bulb and new light transformer and new fuse. Office to reschedule ; ordrng 1 W10886919 (Light) and 1 W11238401 (Light transformer) and 1 W11188752 (Fuse)
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Austin, TX 78737
Chase
Job Details: 10/25/2023
"Arrived on site to replace tub assembly. Water will need to be cut off inside shed outside of home. Moved washer to middle of floor in living room to do repairs. Removed old tub assembly and installed new. Found the port the dome for the pressure hose on the tub was broken once installed. Reinstalled old tub assembly, reinstalled and tested the washer to ensure their were no leaks. Will need to re-order the tub assembly and also the pressure hose as one of the clips will no longer stay secured. Return visit will need 2 techs and 2 hrs for repair., ordrng W11456953 / PRESSURE HOSE and W11378552 / TUB ASSEMBLY (by CS)"
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSG244LS0
Near Canyon Lake, TX 78133
Andrew
Job Details: 10/25/2023
"Arrived on site to inspect unit for tripping breaker with 27mins remaining in wash cycle. Upon closer inspection checked amp draw highest it got was 8.6 amps, could not replicate breaker tripping. Verified no damaged wires or loose connections. Advised customer to replace AFCI breaker per service pointer W11525530 to resolve breaker tripping issue. Job complete."
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Canyon Lake, TX 78133
Andrew
Job Details: 10/25/2023
"Arrived on site to inspect unit for not opening. Upon closer inspection found unit was not plugged into its own dedicated outlet was plugged in power strip, moved unit to its own outlet unit ran but lights flickered in home. Recommended client plug unit into dedicated outlet amp draw jumped to near 13 during usage. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Pflugerville, TX 78660
Gerald
Job Details: 10/25/2023
WMH31017HZ08 arrived on site to install a previously diagnosed and ordered part. Replaced the cavity thermostat and tested the unit. Unit is heating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near San Marcos, TX 78666
Andrey
Job Details: 10/25/2023
"Arrived on site to replace previously diagnosed FC door, replaced and tested, unit is now functioning as designed, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Pflugerville, TX 78664
Gerald
Job Details: 10/25/2023
WFE320M0JS03 arrived on site to install a previously diagnosed and ordered part. Removed and replaced the cook top.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Canyon Lake, TX 78133
Andrew
Job Details: 10/25/2023
"Arrived on site to inspect unit for error code f7e2, variable speed wash motor failure. Replaced pump and motor, tested unit, unit is running as intended. No leaks present at this time. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8120HW0
Near Belton, TX 76513
Tyler
Job Details: 10/25/2023
Arrived on site for washer making a screeching noise. Upon arrival confirmed failure and traced noise back to the spanner nut. Found it had come loose and was causing tub and gearcase to rub. Was able to lock it back down and tested unit with laundry on high speed spin to make sure it stayed in place. Found no leaks and unit working as designed. Call complete
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Round Rock, TX 78665
Gerry C
Job Details: 10/25/2023
MHW8630HC4 Arrived to inspect errors and draining issues. The unit had F9E1 and F0E2 stored in memory and I cleared for testing. I found extremely slow draining and removal of the strainer showed it plugged with debris. During final testing I could her the tub bearings squeal loudly and the tub assembly will require replacement. Office to order tub assembly and schedule for two techs and two hours. No leaks observed during service. Drain safety strap added.; ordrng 1 W11378552 (Tub Assy) and 1 2Techs (2 Techs) and 1 2Hours (2 Hours)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Temple, TX 76502
Jonathan M
Job Details: 10/25/2023
Arrived on site to install previously diagnose parts. Inspected unit and work area. Replaced the terminal block and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Austin, TX 78736
Luis
Job Details: 10/25/2023
"Arrived on site for water leaking. Found ice build up from drain,removed bin cleared ice from freezer floor and in drain,defrosted drain checked water flow good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Austin, TX 78752
Matthew
Job Details: 10/25/2023
Arrived onsite for unit not making ice. Upon arrival inspected unit. Tested and ice maker is completing cycle. Could hear valve energize but no water. Checked water supply and found wall supply is incorrect. On position is off and off is on. Secured supply and tested. Unit is now functioning properly. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Belton, TX 76513
Tyler
Job Details: 10/25/2023
Arrived on site for ice machine not draining and leaking. Upon arrival confirmed issue and found drain pump had failed. Replaced drain pump and fill tested to make sure unit wasnt leaking further. Found unit make two batches of ice and working as designed. Call complete
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ4
Near Austin, TX 78748
Joe Z
Job Details: 10/25/2023
"Arrived on site for tripping breaker. Upon arrival, breaker is tripped. Restored power and test polarity and is good. Replaced control, bake element and broil element. Found unit continues to Tripp breaker on cold preheat only. Called tech line and spoke with Andrew. Checked amp draw from L1 and L2 during preheat and cooking. Get 15 amp- 14 amp when replays close. It is determined that the issue is with the breaker getting a slight feedback during cold preheat. Tech determined unit is operating as designed. Job complete SR# 7737635663"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrt511szdm02
Near Meadowlakes, TX 78654
Lou
Job Details: 10/25/2023
"Arrived on site to inspect refrigerator door damage. Upon further inspection, I found both the FC & RC doors were dented (photos). I removed and replaced both doors and using my heat gun, I heated and shaped the door gaskets. Inspected for gaps in the gaskets and found none. Cleaned the fingerprints from the doors. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Horseshoe Bay, TX 78657
Lou
Job Details: 10/25/2023
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker turned off and the ice maker arm in the down position. I attempted to remove the bin and it was stuck. I placed the unit in diagnostics and tested the ice maker and it is operating as designed and the arm went back to the home position. I tried to remove the ice bin again and found a ball of ice in the ice chute and was wedged in the ice bin. Using my steamer, I removed the ice and was able to remove the ice bin. Cleared the ice from the chute and ice bin and tested the fill tube. I found the fill tube is operating as designed. Recommended the customer allow the ice bin to completely dry before placing it back in its space. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near Harker Heights, TX 76548
Sterling
Job Details: 10/24/2023
On arrival replaced main control WP sent to customer. Cyst stated ice disp not dispensing ice. Found motor attempting to activate but unable. Unable to get access as the ice chute cover seems foamed in. Ordering door for FC do to damage possible during repair as well as ice disp and ice paddle as it activates intermittent. Office to Rs; ordrng 1 W11629728 (Paddle ice) and 1 W10822606 (Ice disp motor) and 1 W11633128 (FC door)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Dripping Springs, TX 78620
Matthew
Job Details: 10/24/2023
Arrived onsite for unit Not producing ice. Inspected unit and ran diagnostics and found failed grid cutter. Unit falls under one year warranty for Grid cutter. Ordering correct cord cutter. Office to reschedule; ordrng 1 W10919199 (Grid cutter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Elgin, TX 78621
Kimo
Job Details: 10/24/2023
Arrived onsite for a refrigerator that will continue running after dispensing. Ice/water. Upon testing I could not duplicate the issue but I did replace the ui and the dispenser. And tested it and found that it operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Austin, TX 78704
Matthew
Job Details: 10/24/2023
Arrived onsite for unit filter stuck. Upon arrival inspected unit. Found customer having difficulty removing filter. Tested and found filter is secured properly. Instructed customer on how to properly remove and secure filter. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Canyon Lake, TX 78132
Andrew
Job Details: 10/24/2023
Arrived on site to test unit for loud noises. Ran diagnostics and found unit slightly louder than usual. Unit is working as designed. Found excessive gaps surrounding unit is adding to amplifying noise plastic tub dishwashers produce. Advised to enclose surrounding gaps if wanting to help with noise. But unit is working as designed and no further repairs required at this time. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Burnet, TX 78611
Miguel
Job Details: 10/24/2023
"Arrived on site for refrigerator making loud noise, confirmed noise is not coming from inside. Unit is cooling properly. Accessed rear and noise stopped as soon as I touched rear panel. Removed panel. Repositioned tubing and wiring. Properly attached rear panel. Unit now operating normal. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Round Rock, TX 78665
Lou
Job Details: 10/24/2023
"Arrived on site to inspect dryer noises. Upon further inspection, I test3d the unit and immediately it began to make a rubbing sound as the drum tumbled. I opened the unit door and inspected the drum seal and found a broken zipper in between the drum and front bulkhead. Removed the zipper and retested and unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Round Rock, TX 78665
Paul
Job Details: 10/24/2023
Arrived onsite for a dryer that runs but will not heat. I found the cut off open. I installed a cut off kit and tested the dryer. I found the dryer working as designed but found the airflow poor. I advised the customer to have the house vent cleaned and showed them the screen at the end of the house vent was almost completely stopped up with lint. Call complete.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Copperas Cove, TX 76522
Tyler
Job Details: 10/24/2023
Arrived on site for dryer needing previous diagnosised motor and wheel. Upon arrival installed parts and tested dryer. Found it wasnt overheating and ready for use. Call complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIS15NNZB0
Near New Braunfels, TX 78132
Luis
Job Details: 10/24/2023
"Arrived on site. Found water pan over filling sensor not recognizing pan full replaced defective sensor,ran diagnostics all test passed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Austin, TX 78748
Matthew
Job Details: 10/24/2023
Arrived onsite for unit not leveled. Upon arrival inspected unit. Found unit needed leveling and also the cabinet surround was not leveled. This made the gap between the two exaggerated. Corrected unit and is level. Notified customer that due to cabinet the gap around wil not be even. Job complete