Service History 879 - Appliance Express

We serviced a

WHIRLPOOL MICROWAVE

Model WMH73521CS5

Near Harker Heights, Texas 76548

Tyler

Job Details: 02/07/2022

Arrived on site for microwave needing previous diagnosed door. Upon arrival installed needed part then reassembled and tested unit. Found microwave fully functioning and heating as designed. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Uhland, Texas 78640

Leonardo

Job Details: 02/07/2022

Arrived on site to test unit for unit not drying. Test unit and found element working correctly at this time. Advised customer to use rinse aid job complete.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Killeen, Texas 76542

Tyler

Job Details: 02/07/2022

Arrived on site for dryer not heating. Upon arrival confirm complaint after further testing found improper power supply coming from the outlet. Found only one side of the three prong outlet giving 120 V and the other side only giving 75. After further testing found there is a fault in the breaker and was able to reset breaker and restore power to unit. Found dryer fully heating and turning on as designed and instructed customer that they would need to get an electrician to verify the integrity of the outlet and breaker. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS0

Near Austin, Texas 78702

Jacob

Job Details: 02/07/2022

Arrived onsite to replace the heating element as per whirlpool for leaking issues. Replaced heating element. No issues at this time. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near San Marcos, Texas 78666

Brandon

Job Details: 02/07/2022

"Arrived on site to replace failed control, after replacing unit tested good."

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near New Braunfels, Texas 78132

Andrey

Job Details: 02/07/2022

"Arrived on site to replace previously diagnosed console,replaced console, unit is now functioning as designed, advised customer to connect to Wi-Fi asap, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305EBL00

Near Austin, Texas 78747

Luis

Job Details: 02/07/2022

"Arrived on site. Replaced the main control,installed a new filter head,ran diagnostics thermistors passed. Filter head

We serviced a

JENN-AIR RANGE

Model JDRP436HL00

Near Austin, Texas 78704

Jacob

Job Details: 02/07/2022

"Arrived onsite for unit leaking gas. Used the tester on the unit and got low to no indicator that the unit is leaking. When getting closer to the connection line from the wall, the detector went really high showed that leak is coming from there and yellow flex hose. Called safety to let them know of the concern and what was found. Got sr#7732855154. Let customer know to contact the gas company or plumber to get the leak taken care of. No issues at this time. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Austin, Texas 78724

Tyler L

Job Details: 01/31/2022

"Arrived on site for complaints water not filling. In service mode, found 6-4 error code for the float switch. Found a fork stuck under the float switch, not allowing it to move freely with the water level. Removed fork and tested. Ran factory diagnostics and found water being introduced. Unit functioning as designed, no water leaks detected, job complete."

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Austin, Texas 78749

Kevin

Job Details: 01/31/2022

"Arrived on site and inspected dryer and found it is operating properly, took one picture of temperature and airflow meter, job complete"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Austin, Texas 78737

Andrey

Job Details: 01/31/2022

"Arrived on site to test unit for not advancing, tested unit found latch will not engaging, no leaks detected job complete"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Austin, Texas 78703

Jacob

Job Details: 01/31/2022

"Arrived onsite for unit not washing correctly. Looked underneath the unit and saw that the belt was worn out and the the oil had seeped from the gear case and messing up the cam. Unit needs belt, gear case and cam to be replaced,

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Round Rock, Texas 78665

Cliff

Job Details: 01/31/2022

Arrived on site to replace previously ordered parts for washer. Found wiring broken at pump and control shorted. Replaced control and repaired wiring. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Hutto, Texas 78634

Joe Z

Job Details: 01/31/2022

Arrived onsite for unit not spinning water all the way out leaving clothes wet. Upon arrival put unit on diagnostics and did not find error codes. Found OEM water on bellow. Rena unit through auto test and all components operated as designed. Customer said he washed A restroom matt alone. It causes the unit to operate unbalanced and not allowing unit to operate at full rpm.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Austin, Texas 78723

Tyler L

Job Details: 01/31/2022

"Arrived on site for complaints of clothes not getting dry. Found unit heating and tumbling correctly. Checked airflow and found it to be good, took picture. Inspected blower wheel and vent hose. Found nothing blocking. Double checked all connections and tested continuity. No issues at this time. Customer may have fixed issue, he stated that he did clean out the vent. Unit functioning as designed, advised customer to monitor. Job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ06

Near Waco, Texas 76712

Jonathan M

Job Details: 01/31/2022

Arrived on site for a microwave that is not lighting the under the counter light bulb. Inspected unit and work area. The customer advised that hes had intermittent issues with this thing but now the unit just wont turn on at all. Checked the lightbulb and found the filament on the lightbulb had brokenReplaced the lightbulb and tested the unit. The unit began to work out and operate as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model GHW9200LW

Near Dripping Springs, Texas 78620

Brandon

Job Details: 01/31/2022

"Arrived on site to replace failed valve as Wells as door lock, after replacing, unit tested good."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW00

Near Austin, Texas 78750

Scott

Job Details: 01/31/2022

"Arrived on site for unit shutting off . Ran diagnostics all checked normal. Heater ,fan are normal. No error codes . Good amperage . Couldnt duplicate any errors . Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Bastrop, Texas 78602

Matthew

Job Details: 01/31/2022

Arrived onsite for refrigerator freezer section frosted over. Upon arrival found rails failure not allowing freezer door to close properly. Replaced right and left rails. Door is not closing properly. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Harker Heights, Texas 76548

Tyler

Job Details: 01/31/2022

Arrived on site for dishwasher not completing cycles all the way. Upon arrival confirm complaint and end of diagnostics but found the air codes after further testing found the cause the problem was the drain motor overheating too quickly and then failing to pump water out accurately. After replacing the drain motor I reassembled and tested the unit and found it fully functioning through all cycles as designed with no leaks during repairs or testing. Call complete

We serviced a

JENN-AIR RANGE

Model JDRP548HL00

Near Austin, Texas 78732

Brandon

Job Details: 01/31/2022

"Arrived on site to replace center rear burner head and cap for burner not lighting properly all the time, found it was better, but still not lighting as quickly as the others, ordering the ignitor. ; ordrng 1 W11238756 (Ignitor) and 1 Cnote (Office to reschedule)"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ0

Near Georgetown, Texas 78626

Jonathan S

Job Details: 01/31/2022

Arrived on site to install previous diagnosed part. Removed failed control and installed new. Assembled unit and tested operation. All tested good.

We serviced a

MAYTAG WASHER

Model MHWE200XW00

Near Austin, Texas 78702

Jacob

Job Details: 01/31/2022

Arrived onsite to replace the bellow to the unit. Replaced part. No issues at this time. Job complete.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Cedar Park, Texas 78613

Justin

Job Details: 01/31/2022

Arrived on site to install the heater per the special project. I installed the new heater and then tested the unit. The unit is working as designed. No leaks observed at the time of service. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD608ESS01

Near Austin, Texas 78746

Luis

Job Details: 01/31/2022

"Arrived on site. Replaced Niagara control,tested ice dispenser both crushed and cubed working."

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Temple, Texas 76502

Tyler

Job Details: 01/31/2022

Arrived on site for dryer not fully completing cycles past five or 10 minutes on any setting that customer would send it to. Upon arrival confirmed complaint with customer and after further testing found a stable 240 V connection. In diagnostics I found an F4 E4 and an F4 E3 error. After further testing found that the line to voltage inside the ACU was shorting out went overheated and causing him to shut down. I also found that the unit had a clog inside the venting at the Home exiting the top of the house. Found that all thermistors moisture sensor is another heating hardware functioning within specifications required by manufacturer. Replaced the ACU and informed customer that unit will need a dryer vent cleaning before using unit again safely. At this time unit is functioning as designed call complete

We serviced a

MAYTAG RANGE

Model MEC7430WB01

Near Killeen, Texas 76542

Job Details: 01/31/2022

Arrived to install previously ordered know. Unit now functioning properly. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QMS02

Near Lakeway, Texas 78738

Luis

Job Details: 01/31/2022

"Arrived on site for loud noise. Removed evaporator cover found loud noise from evaporator fan motor,replaced fan motor,fan powered on noise no longer present

We serviced a

GE WASHER

Model GLWN2800D1WS

Near Wimberley, Texas 78676

Andrey

Job Details: 01/31/2022

"Arrived on site to test unit for no water, tested unit found, bad water valve,job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Cedar Park, Texas 78613

Justin

Job Details: 01/31/2022

"Arrived on site for a refrigerator with water that was not dispensing. Upon arrival the customer stated that shortly after they called in the issue, the unit began working as designed again. I tested the water and found it dispensing as designed. I checked the set temps and found the RC set to 37?F. I then checked temps by the reservoir and found it at 37?F. I found all airflow components running as designed. I found no hot air leaks, and the evap cover sealing properly. I could find no failure on the unit at the time of service. I called techline and spoke to Austin and received SR# 7732848101. Austin stated there is a known issue, but the service pointer has not been created yet. He stated there are insulation/gaskets to install, and to install the gaskets where the fan assembly and the air tower meet. I am ordering the parts provided by Austin to install. Office to reschedule.; ordrng 3 W11573592 (Gasket/Insulation)s"

We serviced a

MAYTAG OVEN

Model MEW9530FZ04

Near Gatesville, Texas 76528

Jonathan M

Job Details: 01/31/2022

Arrived on site for an oven that is not reaching proper temperature. Inspected unit and work area. Ran unit through a 400? bake cycle and found out the unit was off by about 20?F. Calibrated the unit a few times until it got to proper temperature where it temperature was reading between 46? off the preset temperature. The unit is not working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, Texas 78758

David Z

Job Details: 01/31/2022

Arrived on site to diagnose refrigerator with warming temperatures in both compartments. Found FC had a sheet of frost and ice building on the evap cover. Ordered defrost system parts. Office to schedule when all parts arrive. ; ordrng 1 W11581973 (Harness) and 1 WPW10384183 (Thermistor) and 1 W11518204 (UI) and 1 W11546610 (Defrost Heater) and 1 W11558182 (Control)

We serviced a

GE REFRIGERATOR

Model GTH18DBXARWW

Near Bastrop, Texas 78602

Matthew

Job Details: 01/31/2022

Arrived onsite for refrigerator not cooling. Upon arrival found unit cooling properly. Customer stated that a couple of weeks ago the items in the freezer were melted and fridge was not cooling. After that he adjusted the freezer temperature settings and unit has been cooling since. Items in freezer are at temp. No signs of ice buildup in unit. Customer will monitor. Job complete

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS

Near Meadowlakes, Texas 78654

David S

Job Details: 01/31/2022

Arrived on site to install the correct orfices into the cooktop. I replaced the orfice with the proper once. I gained access to the regulator and found it set properly. I tested the burners and they area all working as designed. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0AS00

Near Georgetown, Texas 78633

Jonathan S

Job Details: 01/31/2022

"Arrived on site for oven not heating. Inspected unit and work area. Performed diagnostics mode and checked fault codes, no faults. Removed unit and measured incoming voltage and found correct. Measured resistance on bake element circuit and found correct. Tested live voltage and found control at fault. .; ordrng 1 WPW10632435 (Control)"

We serviced a

MAYTAG WASHER

Model MVWB965HC0

Near Killeen, Texas 76542

Tyler

Job Details: 01/31/2022

Arrived on site for washer not Functioning correctly. Upon arrival confirm complaint and after further testing found that unit wouldnt start due to a lidlock not functioning. On that little like in found it combing at 57 ohms across all windings. Replaced lidlock reassembled and tested the unit and found it fully functioning as designed. Call complete

We serviced a

WHIRLPOOL WASHER

Model WTW57ESVW1

Near Killeen, Texas 76549

Job Details: 01/31/2022

"Arrived and called PR to explain the failures of the unit and was told to simply order the motor, coupler, water level sensor and return with the drain pump. Office to schedule return services.; ordrng 1 285753A (MOTOR COUPLER) and 1 389248 (MOTOR) and 1 W10180780 (Water Level Sensor Switch)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Georgetown, Texas 78628

Justin

Job Details: 01/31/2022

"Arrived on site for a refrigerator dripping water out of the dispenser. I tested the dispenser and found it loud and chattering. Upon further inspection I found they had hard water and high pressure going to the unit from the wall which could be causing issues to the valve. Due to this I am ordering a PRV to install and a new water line. I quoted the customer $10.00 for the line. I will also bring back both valves to install, for the valve solenoid may be slightly open allowing the unit to drip. Office to reschedule. ; ordrng 1 8212547RP (Water Line) and 1 W10786952 (Pressure Regulator Valve) and 1 WPW10238100 (Vavle)"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Georgetown, Texas 78633

Lou

Job Details: 01/31/2022

"Arrived on site to inspect range oven temps. Upon further inspection, customer advised that they did a cleaning cycle and the unit got too hot. I tested the unit on Bake at 350 degrees using my multimeter and placing my thermal lead in the middle of the center rack. My preheat temp was 408 and my next 5 readings were 375, 394, 366, 386, 361 for an average of 376.4 degrees. I tested the sensor and it showed 1281ohms which was within range. I removed and replaced the main control and also found one the cooktop knobs receiving stem broken. I removed and replaced the knob and retested the unit and it is operating as designed. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Georgetown, Texas 78628

Jonathan S

Job Details: 01/31/2022

"Arrived on site for dishwasher not cleaning dishes. Inspected unit and work area. Performed diagnostics mode, found error code F4-E3 motor fault, F7-E1 heating circuit interruption and F2-E1 stuck key. Monitored test cycle and found wash motor not activating. Measured voltage to motor and found 120 volts. Found failed sump. Found heater working as designed and keys responsive. Will need to sump assembly to repair.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Georgetown, Texas 78628

Lou

Job Details: 01/31/2022

"Arrived on site to install previously diagnosed and ordered parts. Due to the door latch and control panel failures, I removed and replaced both sorts and tested. Unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL DRYER

Model MED7230HW2

Near Dripping Springs, Texas 78620

Brandon

Job Details: 01/31/2022

"Arrived on site for customer complaint of unit not working, found f3e3 error code, I replaced thermistor, unit needs control, ordering control. ; ordrng 1 W11526004 (Control) and 1 Cnote (Office to reschedule)"

We serviced a

WHIRLPOOL VENTHOOD

Model UXT5236BDS1

Near Leander, Texas 78645

David S

Job Details: 01/31/2022

Arrived on site for vent hood filter not coming out. I inspected the unit and work area. I found the latch not in place and the filter stuck. I removed the filter and the side paneling. I replaced the latch(W10416841) with one from truck stock. I reassembled the unit and tested it. It is now working as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Pflugerville, Texas 78660

Joe Z

Job Details: 01/31/2022

Arrived onsite for unit not completing any cycle. Upon arrival foundF0-E5 off balance load F8-e1 no fill/long fill F2-e1 stuck key. Ran manual test and found fill hoses were crossed. Hot was cold and cold was hot. Mrs believes off balance load happened when washing small carpets. Instructed customer of article placement and not wrap articles around agitator. Mrs wanted to test unit. Tested unit on normal cycle and unit operates correctly. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED92HEFC0

Near Lago Vista, Texas 78645

David S

Job Details: 01/31/2022

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, Texas 78723

Tyler L

Job Details: 01/31/2022

"Arrived on site for install of new heater. Installed new heater and tested. Ran unit through factory diagnostics and unit passed. No water leaks detected, job complete."

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW2

Near Austin, Texas 78736

Kevin

Job Details: 01/31/2022

"Arrived on site and inspected the washer and found Gearcase is beginning to leak oil. Gearcase would need to be replaced but is still working for now.

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Bastrop, Texas 78602

Matthew

Job Details: 01/31/2022

Arrived onsite to replace previously diagnosed parts. Replaced bottom temperature sensor. Tested unit and immediately after powering on received F2E1 stuck/shorted key. Cleared code and oven sensor code resurfaced. Cleared that code and F2E1 code would not clear. Will need to order and replace the keypad and control. Will need AUTHO. Office to reschedule ; ordrng 1 W11034444 (UI panel) and 1 W11100619 (Control board)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, Texas 78737

Robert

Job Details: 01/31/2022

Arrived on call to replace front panel. After replacing both husband and wife inspected panel.

We serviced a

KITCHENAID COOKTOP

Model KGCU483VSS00

Near Jonestown, Texas 78645

David S

Job Details: 01/31/2022

"Arrived on site for intermittent sparking after being lit. I inspected the unit and work area. I found the front left burner not igniting properly, and the cooktop continuing to spark after a burner has been lit. I found the front right spark igniter cracked. I found the sparking issue only happening when the one does spark properly. I spoke to the customer about replacing the burner head. I am ordering the front left burner head.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, Texas 78758

David Z

Job Details: 01/31/2022

Arrived on site to install dishwasher front panel due to damage. Replaced panel and missing screws.

We serviced a

KITCHENAID RANGE

Model KCGC506JSS00

Near Cedar Park, Texas 78613

Justin

Job Details: 01/31/2022

"Arrived on site to install previously diagnosed parts. I installed all three trim pieces. Product was in the garage, therefore no unit installation or uninstallation was needed. Unit is now as designed. Call complete."

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS01

Near Austin, Texas 78703

Luis

Job Details: 01/31/2022

"Arrived on site for loud noise. Listen to recorded customer provided,noise from recirculating pump running with no water. Ran diagnostics water filling reservoir,ran unit through a normal cycle,water filled reservoir let unit run till ice formed on plate,during ice slab release water filled reservoir. Water tube touching evaporator lines possibly water tube freezing preventing water flow to water pan after unit has made a couple slabs of ice. Adjusted refrigerant lines,adjusted tubing."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS1

Near Austin, Texas 78723

Tyler L

Job Details: 01/31/2022

"Arrived on site for install of previously diagnosed parts. Installed new cooktop, took picture showing no damage. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Austin, Texas 78723

Tyler L

Job Details: 01/31/2022

"Arrived on site for install of previously diagnosed parts. Installed new cooktop, took picture showing no damage. Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Austin, Texas 78735

Luis

Job Details: 01/31/2022

"Arrived on site for not dispensing water. Diagnosed a frozen tank due to Gap between fan scroll and air tower,added sealer between gap checked water dispenser working."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Austin, Texas 78738

Brandon

Job Details: 01/31/2022

"Arrived on site for customer complaint of drawer in freezer not closing properly, found upper drawer was off tracks, I adjusted drawer, unit tested good.

We serviced a

MAYTAG DRYER

Model MEDB950YG2

Near Austin, Texas 78738

Brandon

Job Details: 01/31/2022

"Arrived on site for customer complaint of catch broken, found catch missing, I installed catch, unit tested good.

We serviced a

WHIRLPOOL DRYER

Model MED6630HC0

Near Round Rock, Texas 78665

Cliff

Job Details: 01/31/2022

Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

KITCHENAID VENTHOOD

Model KVWB406DSS4

Near Austin, Texas 78717

Scott

Job Details: 01/31/2022

Arrived on site for vent needing adjusting. Found vent cover off center bye about 1/2 inch off to right side at top. Chimney is properly attached at upper bracket. Bracket need to be moved back to left to center chimney . No functional issues with vent hood itself . Called tech. Sr 7732858019Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Liberty Hill, Texas 78642

Kimo

Job Details: 01/31/2022

Arrived onsite to install previously diagnosed pats. Upon arrival I installed new element and new console and tested unit and found unit operating as designed. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS

Near Salado, Texas 76571

Tyler

Job Details: 01/31/2022

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Wimberley, Texas 78676

Andrey

Job Details: 01/31/2022

"Arrived on site to test unit for wet clothes after drying cycle completes, tested unit with vent tester and got no air circulation, unplugged unit from wall and it tested good, advised customer not to run unit until vent has been cleaned by a professional, provided vent wizard number job complete"

We serviced a

JENN-AIR OVEN

Model JJW3830DP01

Near Leander, Texas 78641

Kimo

Job Details: 01/31/2022

Arrived onsite to install previously diagnosed pats. Upon arrival I installed new console and tested unit and found that unit is now operating as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW3

Near Leander, Texas 78641

Kimo

Job Details: 01/31/2022

Arrived fr washer with black screen.upon arrival I gained access to the back of control panel and found that the led screen had came disconnected from the ui I reconnected it and tested unit and found unit operating as designed. Job complete no leaks.

We serviced a

GE DISHWASHER

Model PDF820SGJ0BB

Near Georgetown, Texas 78633

Jonathan S

Job Details: 01/31/2022

"Arrived on site for dishwasher not powering on. Inspected unit and work area. Traced voltage to UI. Found failed UI. ordrng 1 WD21X23699 (Ui)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Georgetown, Texas 78633

Lou

Job Details: 01/31/2022

"Arrived on site to inspect dishwasher upper rack stops coming off. Upon further inspection, I found the right stop missing. I removed and replaced the stops and tested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Georgetown, Texas 78626

Lou

Job Details: 01/31/2022

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the upper spray arm and manifold and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Austin, Texas 78745

Jacob

Job Details: 01/31/2022

"Arrived onsite to replace parts that tech line suggested. Replaced all parts. Had issues with top to get it off. Called Techline to let them know of the issue. Spoke with Robert Got Sr#773279630. Was able to fix the unit. Tested the unit. Unit tested good. No issues at this time. Job complete. Unit did not have water to test it with, let customer know that the unit needs to be hooked back up to the water."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Austin, Texas 78701

Jacob

Job Details: 01/31/2022

"Arrived onsite to replace damaged door, replaced the door. No issues at this time. Job complete"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB0

Near Austin, Texas 78754

Joe Z

Job Details: 01/31/2022

"Arrived on site for unit leaking water. Upon arrival found drain hose crimped and leaking. Replaced drain hose. Also found top corner of tub was dented and leaking water. Need to replace tub. Also unit missing insulation and toe panel. Ordering tub, insulation and toe panel.office to reschedule ; ordrng 1 W11409866 (Tub) and 1 W10919858 (Insulation) and 1 W11573704 (Insulation) and 1 W11550992 (Toe panel)"

We serviced a

KITCHENAID COOKTOP

Model KECC508RPS02

Near Round Rock, Texas 78681

David Z

Job Details: 01/31/2022

Arrived on site to diagnose cooktop with inner burner not working in RR position.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX305ESS1

Near Austin, Texas 78750

Scott

Job Details: 01/31/2022

"Arrived on site for unit making too much ice and controls flashing . Found bad resistance on bin thermistor . Replaced bin thermistor, reran diagnostics. All checked normal. No water leaks detected at time of service. Job complete."

We serviced a

JENN-AIR OVEN

Model JJW2430IL

Near Rollingwood, Texas 78746

Kevin

Job Details: 01/31/2022

"Arrived on site and customer shared a video of oven making a Rattling/vibration noise. Turned on both fans through manual diagnostic and they did not make an excessive noise. Heated oven to 450? and only after allowing it to heat for over 20 minutes did it finally make a rattling noise again. Noise goes away when door is opened or when convection motor stops. Sent customer video to PR, well bring back anything that could vibrate when oven got hot and convection fan is running.; ordrng 1 W11241587 (Baffle) and 1 W10521808 (Baffle) and 1 W10546519 (Convection element) and 1 w11113654 (Sound pads)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Austin, Texas 78744

Tyler L

Job Details: 01/31/2022

"Arrived on site for complaints of unit tripping breaker. Found proper voltage from the wall to the control. Tested unit in service mode and found no error codes. Ran factory diagnostics and unit passed. Cycled power and started different cycles a few times. No issues at this time. Advised customer to have an electrician inspect the breaker. No water leaks detected, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Austin, Texas 78744

Tyler L

Job Details: 01/31/2022

"Arrived on site for complaints of no lights. Found freezer light and refrigerator light out. Checked for loose connections, found none. Installed new parts and tested. Both lights now working as designed. No water leaks detected, job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Austin, Texas 78732

Brandon

Job Details: 01/31/2022

"Arrived on site to replace dispenser and OWI, heater was not needed for this unit, tested good."

We serviced a

WHIRLPOOL WASHER

Model MHW6630HW1

Near Dripping Springs, Texas 78620

Andrey

Job Details: 01/31/2022

"Arrived on site to test unit for no water, customer stated that unit is running but would be times were it wont do anything, ran unit through diagnostics, no error codes have been recorded, replaced ACU and pressure switch as precautionary ran unit through diagnostics cycle, unit is running as designed no leaks detected job complete"

We serviced a

KITCHENAID OVEN

Model KODE900HSS00

Near Georgetown, Texas 78628

Jonathan S

Job Details: 01/31/2022

Arrived n site for double oven not reaching set temperature. Inspected unit and work area. Performed diagnostics mode and checked fault codes and found none. Found service pointer W11490379. That states to allow more time after preheat to add food. Found customer user aftermarket thermostat to read temperatures. Informed customer on cycling temperatures . Found unit heating as designed. Spoke with customer on user care guide and operation.

We serviced a

FRIGIDAIRE RANGE

Model FEF368GCA

Near Austin, Texas 78734

Brandon

Job Details: 01/31/2022

"Arrived on site to replace broken cooktop, after replacing, unit tested good."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Round Rock, Texas 78665

Cliff

Job Details: 01/31/2022

Arrived on site to diagnose a washer that is tripping the breaker. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and that appliances are not meant to be on gfci or afci circuits and can cause the circuit to trip. Customer will need an electrician to correct issue. No leaks were found at time of service.

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Austin, Texas 78752

Matthew

Job Details: 01/31/2022

Arrived onsite for dryer not drying. Upon arrival put unit in diagnostics and found F2E1- UI stuck button. Tested unit and found all functioning but not heating. Checked power source at block and was not getting full 240 vac. 120v on L1 and nothing on l2. Wiggled outlet and 240 was restored. Customer must seek electrician to resolve the issue. Something seems loose in the outlet not allowing unit to get 240 vac

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPA00

Near Austin, Texas 78732

Luis

Job Details: 01/31/2022

Arrived on site found unit not powering on ordering external drain pump; ordrng 1 W10825875 (External pump)

We serviced a

WHIRLPOOL COOKTOP

Model KCGS556ESS02

Near Austin, Texas 78745

Jacob

Job Details: 01/31/2022

"Arrived onsite for the front left burner not igniting. Looked at the burner and saw it was not sparking. Upon further inspection, found that wire was not hooked up to the spark module. Re connected the wire. Tested the unit. Burner lit with no issues. No leaks at this time. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM00

Near Georgetown, Texas 78626

Cliff

Job Details: 01/31/2022

Arrived on site to diagnose a refrigerator that is not producing ice. Found water valve failed and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

LG DRYER

Model DLE7177RM

Near Georgetown, Texas 78633

Lou

Job Details: 01/31/2022

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element not coming on. I disassembled the unit and tested the ohms to the element, hi limit cutoff, and thermostat and found the cutoff and thermostat were bad. Also found the drive belt beginning to fray and the tension pulley seized. I removed and replaced the thermostat, cutoff, drive belt and tension pulley. Cleaned the lint from inside the unit and reassembled the unit and tested. Unit is operating as designed. No lint observed at the end of service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Georgetown, Texas 78626

Cliff

Job Details: 01/31/2022

Arrived on site to diagnose a refrigerator that is not cooling properly. Found refrigerant leak at filter drier and it will need to be replaced to complete repairs. Also ordering compressor in case needed. Office to set return appointment for 2 hours. ; ordrng 1 WPW10143759 (Drier) and 1 W10507884 (Compressor) and 1 W11506635 (Coupling)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Austin, Texas 78744

Jacob

Job Details: 01/31/2022

Arrived onsite for the fan not working at all. Tested the fan and the fan would not turn on. Replaced the control and that did work. Replaced the fan and fan did turn on. No issues at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Leander, Texas 78641

Kimo

Job Details: 01/31/2022

Arrived onsite for refrigerator making noise at times. Upon arrival I gained access to the fc door and adjusted the door and the freezer seals perfectly now I leveled unit and adjusted rc doors and found the gasket broken causing a air leak. I check the drain tube and found the tube not sealing to the chassis properly I sealed it up. I also sealed up all air gaps I could find. And ima ordering 1x W10846057 gasket. ; ordrng 1 W10846057 (Gasket)

We serviced a

GE COOKTOP

Model PGP953S3T2SS

Near Leander, Texas 78641

Kimo

Job Details: 01/31/2022

Arrived onsite to install previously diagnostics parts. Upon arrival I installed new valves and tested unit and found unit operating as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Buda, Texas 78610

Kevin

Job Details: 01/31/2022

"Arrived on site and inspected refrigerator and found ice beneath ice bin, The pictures. Ran icemaker on test 57 and it cycled properly filled it with test 45 and it is the correct amount of water. Icemaker did not overfill. There is no evidence of air leak. If issue continues will need to bring back icemaker, fascia heater, dual valve.7732851473"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Kyle, Texas 78640

Kevin

Job Details: 01/31/2022

"Arrived on site and inspected refrigerator and found freezer evaporator is frozen over, recommend it to homeowner that refrigerator be allowed to defrost for two days to remove all ice buildup. Refrigerator may be working properly after defrosting. If it doesnt prescreen for defrost issue and customer will need to defrost refrigerator again before return appointment, job complete"

We serviced a

MAYTAG OVEN

Model CWG3100AAE

Near Austin, Texas 78731

David Z

Job Details: 01/31/2022

"Arrived on site to install rebuilt control for oven. Installed control and tested unit. Verified functions working as designed with heat verified.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS00

Near Austin, Texas 78759

David Z

Job Details: 01/31/2022

"Arrived on site to follow up on refrigerator that was making a noise and not dispensing water. Customer showed me an audio clip that sounded like 3 way valve pounding that went on for 6 hours. Tested fridge and functions and couldn't find any failures. Temps are right where they should be. Advised to power cycle unit if it sounds like it's stuck in a loop, and if it doesn't stop we would need to replace UI and 3 way valve solenoid. Unit is working as designed at this time. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model GU1200XTKB0

Near Driftwood, Texas 78619

Andrey

Job Details: 01/31/2022

"Arrived on site to replace previously diagnosed sump, replaced sump, tested unit, unit now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Buda, Texas 78610

Kevin

Job Details: 01/31/2022

Arrived on site and inspected refrigerator and found customers experience is due to ice remaining in the chute when dispensed. There is no way to correct this issue other than checking it periodically to see if there is any ice remaining in the chute. Job complete

We serviced a

KITCHENAID OVEN

Model KODE507ESS05

Near Georgetown, Texas 78628

Kimo

Job Details: 01/31/2022

Arrived onsite for oven making noise when in uses. Upon arrival I put the unit into diagnostics mode and ran upper conversion fan and found that the noise was coming from the upper oven conversion fan motor. I replaced the fan assembly and tested unit and found unit operating as designed.job complete.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Lorena, Texas 76655

Jonathan M

Job Details: 01/31/2022

Arrived on site for a dryer that needs a drum replaced. Inspected unit and work area. Replaced the dryer drum and tested the unit. The unit began to heat and operate as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Leander, Texas 78645

David S

Job Details: 01/31/2022

Arrived on site for dishwasher leaking. I inspected the unit and work area.I put the unit into diagnostics and found no fault codes. I checked under the unit and found no leaking. I opened up the dishwasher door and found no signs of leaking. I replaced the inner door gasket. I retested the unit and it is working as designed. Job complete.

We serviced a

KITCHENAID ICE MACHINE

Model KRMF706ESS01

Near Driftwood, Texas 78619

Andrey

Job Details: 01/31/2022

"Arrived on site to test unit for noise, tested unit found FC and RC evaporators frozen over, with sheets of ice on bottom of FC and RC, ran diagnostics test for RC fan, the fan did not start, ran test for FC evap, and power reset and got a PO error, every time I attempted to run evap test the unit would reset, no moisture found in deli UI, will need RC and FC evap fan harness, UI control, main control, RC drip pan.