Near Copperas Cove, TX 76522
Al
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 "Arrived to inspect ice dispensing issues.Found the dispenser motor was defective.Also the UI was flickering when trying to put unit into diagnostics test mode.Ordering the Inverter box, UI and Motor.Office to reschedule with customer.All water lines were dry at the time of service Customer doesn’t have water hooked up to unit.Needs more work; ordrng 1 W11087200 (INVERTER BOX) and 1 W11130216 (UI) and 1 W11202789 (DISPENSER MOTOR)"
Near Round Rock, TX 78681
David S
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KSCS25FTBL02 "Arrived on site for fridge leaking. I inspected the unit and work area. I found the drain pan frozen over again. I steamed out the drain pan and found a restriction at the drain pain. I cleared the restrictions and steamed through the drain pan to the drain tube. I gained access to the drain tube and inspected for any restrictions, no restrictions found. I found the grommet the drain tube goes into isn’t sealing properly. I used the silicone WP482338 to seal the drain tube properly. I cleared out the ice build on the bottom of the freezer. Unit is defrosting properly. Job complete. No water leaks detected."
Near Hutto, TX 78634
Andy
Job Details: 05/06/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for microwave arking when rack is in, fan not working and light staying on. Found that customer is leaving rack in when only cooking one item, instructed customer that rack can only be in when cooking 2 items, one on turn table and one on rack and that rack needs to be removed when cooking only 1 item. Instructed customer that I would need to paint burn marks to keep from spreading and that paint will not match will and customer stated they are ok with that. Added paint to burn marks. Tested unit and found failed control. Removed failed part and replaced with new. Tested fan operations and all fan operations tested normal. Customer has lack of air flow due to venting. Instructed customer on this. All operations are normal. No other repairs are needed at this time."
Near Killeen, TX 76543
Al
Job Details: 05/06/2020
WASHER WHIRLPOOL ATW4675YQ1 Arrived to inspect washer balancing issues.Ran diagnostics test mode and discovered the suspension is defective causing the unit to shake tremendously during spin cycle.Unit will need suspension rods.Needs more work.Office to reschedule with customer.; ordrng 1 W10780048 (SUSPENSION )
Near New Braunfels, TX 78132
Noah D
Job Details: 05/06/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to inspect dishwasher for not filling with water, upon inspection found error codes for motor errors after replacing switch and returning water to the unit, ordering motor due to non washing. ; ordrng 1 W10917110 (PUMP )"
Near Manor, TX 78653
Leonardo
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to test unit for unit not heating all the time. Test unit and found fan not coming on making magnetron over heat. Pulled unit down and found fan disconnected, secured connection test unit and fan coming on job complete."
Near Manor, TX 78653
Jacob
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite for unit not getting cool in refrigerator section. Tested unit. Found that control damper was not responding. Replaced control damper and main control. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78626
Tyler B.
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL ED5VHEXVB06 Cleaned coils on unit
Near Bee Cave, TX 78738
Brandon
Job Details: 05/05/2020
DRYER MAYTAG MED6230HW0 "Arrived on site for customer complaint of unit not supposed to quick dry on console, called techline, they don’t know anything about this. Instructed Home Depot remove from show floor and to test unit on quick dry and call us if there is a problem. SR#7727742962"
Near Granite Shoals, TX 78654
James
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL ED5FHEXNQ00 Arrived on site and tested operation. Found ice maker leaking from front and mold has rust on it. Unit will need new ice maker to repair. Ice maker is not covered by extended warranty.; ordrng 1 4317943 (icemaker)
Near Austin, TX 78752
Leonardo
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for damaged panel. Found control panel damaged not front panel. Will need to order new panel W11095590 unit is in 2223 ; ordrng 1 W11095590 (CONSOLE )
Near Pflugerville, TX 78660
Leonardo
Job Details: 05/05/2020
RANGE WHIRLPOOL WFE505W0HB1 Arrived on site to test unit for oven not working. Found red wires melted and Termianl block melted as well. Will need to order new main harness W11416047 office to reschedule. Left unit unplugged due to melted wires advised customer not to use and to buy new power cord ; ordrng 1 W11416047 (MAIN HARNESS )
Near Lorena, TX 76655
Wesley
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrived onsite and found ff Evap covered in froste and ice preventing cooling. Returning with control and Evap cover. Ordered a defrost for safe access. ; saved tckt
Near Round Rock, TX 78681
Andy
Job Details: 05/05/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer making squeaking noise. Tested and inspected unit and found failed gearcase. Removed failed part and replaced with new. Tested unit and found new gearcase is bad out of box, squeaking noise is gone but new gearcase has scrapping noise. Ordering needed. Part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11035751 (gearcase)"
Near Round Rock, TX 78665
Eman J.
Job Details: 05/05/2020
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site for dishwasher not washing. Tested the system found that the motor and pump wasn’t working. Ordering motor and pump W10805015. ordrng 1 W10805015 (pump&motor)
Near Killeen, TX 76543
Al
Job Details: 05/05/2020
RANGE WHIRLPOOL WFE505W0HZ1 Arrived to inspect cooktop range not heating in the oven.Verified the complaint and discovered the harness was burned at the terminal block and lower harness.Unit will need the lower harness to complete the repair.Needs more work.Office to reschedule with customer.; ordrng 1 W11416047 (HARNESS)
Near Sunset Valley, TX 78745
Luis
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Arrived on site for loud noise. Ran unit through diagnostics, during compressor run time loud noise from condenser coils,diagnosed loud vibration from coils. Adjusted condenser coils,raised unit from condenser noise no longer present."
Near Pflugerville, TX 78660
David S
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL ET1CHMXKB06 "Arrived on site to install previous diagnosed part. Removed the damaged gasket and replaced with new. Inspected the seal along all side, and is sealing properly. Job complete."
Near Killeen, TX 76542
Al
Job Details: 05/05/2020
DRYER WHIRLPOOL MEDB835DW4 Arrived to inspect dryer Airflow issues.Confirmed the complaint and found unit is operating as designed.AF issues are due to ventilation system being obstructed..Job complete
Near The Hills, TX 78738
Brandon
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived on site for customer complaint of unit not cooling and leaking from fresh food section, I found fresh food evaporator covered in ice, found faulty thermistor on evap cover. I replaced evap cover after defrosting unit, tested good."
Near Georgetown, TX 78633
Tyler B.
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived to inspect unit with not table turning and discoloring on wave guide cover, found touch panel errors causing unit to turn off table. Replaced console and corrected. Unit will need cover to complete ; ordrng 1 CNOTE (RS) and 1 W10915651 (cover-plt)"
Near Austin, TX 78746
Kevin
Job Details: 05/05/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on site and inspected washer and found is disconnected from power. After reconnecting to power found drain pump is humming constantly. Inspected drain pump and found it is hot to the touch after only a few minutes. Uninstalled drain pump I did not find any obstructions. A new drain pump will be needed to correct the issue.; ordrng 1 W11399437 (DRAIN PUMP )
Near New Braunfels, TX 78130
Noah D
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site to inspect fridge for not cooling, upon inspection found it defrosted and off, turned on cooling and checked frost pattern, somewhat intermittent pattern with noticeable dent in evap, checked with CS, replaced diffuser and UI su to apparent defrost issue. Instructed customer to give the fridge 24 hours to get to temp , job complete"
Near Taylor, TX 76574
Andy
Job Details: 05/05/2020
MICROWAVE GE JVM1631CJ01 Arrived on site for microwave not operating. Upon arrival customer informed that unit comes on but has burning smell. Tested and inspected unit and found failed diode and transformer. ; ordrng 1 SEENOTE (OFFICE TO CONTACT )
Near Copperas Cove, TX 76522
Al
Job Details: 05/05/2020
WASHER ROPER RAS7133PQ0 "Arrived to inspect roper washer leaking water.Confirmed the complaint and found the unit to be approximately 20 years old.Unit had massive amounts of water leaking due to cracked tub, Damaged and cracked transmission and busted drain pump.Office to get authorization for any additional repairs.Unit casing is rusted and damaged.; ordrng 1 CNOTE (AUTHORIZATION )"
Near Copperas Cove, TX 76522
Al
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL ED5JHEXTB00 Arrived to inspect ice maker issues.Found the ice container overflowing and ice blockage was preventing the ice container from being removed.Customer will need to defrost and dump the ice once or twice weekly to prevent the failure from occurring again.Ice maker works was designed.No parts installed
Near Austin, TX 78737
Kevin
Job Details: 05/05/2020
DRYER WHIRLPOOL WED7800XW0 "Arrived on site and inspected dryer and found it is not heating. Disassembled dryer and found heating element shroud was not properly reassembled at some point in the past and has fallen off of riser and shorted out element. Replaced all heating components and removed all lit from the dryer interior. Dryer is now operating normally, job complete"
Near Killeen, TX 76543
Al
Job Details: 05/05/2020
DRYER WHIRLPOOL LER5636EQ1
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRFC604FSS02 "Arrived to inspect unit with intermittent ice and noise while filling, found wire for tube heater pinched and need replacement also found ice try titled, replaced ice maker, and also found water pressure was too high but was able to correct at tap; ordrng 1 W11366500 (TUBE WATER ICE)"
Near Austin, TX 78739
Luis
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for no cool. Compressor powering off on its own,ran diagnostics found at times ui unresponsive and not all leds functioning correctly,during compressor test compressor powering on and staying on. Diagnosed defective main control and ui control. Installed new ui and main control,powered unit on compressor powered on all fans working."
Near Austin, TX 78701
Leonardo
Job Details: 05/05/2020
OVEN ELECTROLUX E30GF74HPS3 Arrived on site to test unit for ovens taking to long to ignite. Found bad ignitor replaced ignitor Test unit and oven igniting right away job complete.
Near Leander, TX 78641
Lou
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect refrigerator ice maker leaking water. Upon further inspection, I found the ice maker making ice, but there was condensation on the ice bin gasket and ice maker fascia. I found that the ice bin gasket, where it meets the fascia, is grabbing the fascia and rolling causing it to crimp and allowing warmer air from refrigerator into the ice bin/ice maker area and melting the ice. I am ordering the ice bin door No water leaks observed during service.; ordrng 1 W11171728 (door-ice)"
Near , TX 78621
Andy
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL KRFC604FSS01 Arrived on site to install previously diagnosed part. Customer informed me that control turns down the temperature at by itself. Found failed main control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78726
Paul
Job Details: 05/05/2020
REFRIGERATOR LG LSXS26326S/00 Arrived onsite for a refrigerator not cooling. I confirmed the compressor was not pumping. I replaced the compressor and installed a low side service tap. I installed a UV drier. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 6.17 oz’s of R134A. I tested the unit and it is working as designed. Call complete.
Near Copperas Cove, TX 76522
Al
Job Details: 05/05/2020
RANGE LG LRE3023ST/00 Arrived to inspect LG range not powering on.Customer powered unit on and all burners working properly.I used my temperature sensor and set unit to 350 degrees and the unit heated as designed.No parts installed.Unit works as designed.Job complete
Near Kingsland, TX 78639
James
Job Details: 05/05/2020
ICE MACHINE KITCHENAID GI15PDXZS1 "Arrived on site and found unit is different model. Tested operation and found large amount of hard water build up on evaporator and tubing causing slab of ice to get stuck on evaporator. Installed new filter and used cleaner to clear out all hard water build up from tubes and to clear the hard water build up on the evaporator. Once clean cycle had finished the unit made proper ice and ice was able to slide off evaporator properly. Job complete"
Near Belton, TX 76513
Cliff
Job Details: 05/05/2020
DISHWASHER GE GSD5360F02SS Arrived on site to diagnose a dishwasher that is not cleaning properly. Tested all parts and components and found no mechanical failures with dishwasher at this time. Advised homeowner on cleaning procedures for dishwasher and best cycles and options to use for best performance. No leaks were found at time of service.
Near New Braunfels, TX 78130
Noah D
Job Details: 05/05/2020
DRYER WHIRLPOOL MEDB835DC4 "Arrived on site to inspect dryer for air flow issues, upon inspection found no air flow to outlet venting, checked flow with vent off and found full airflow, instructed customer to have so,done come out and clear vents. Complete"
Near Belton, TX 76513
Cliff
Job Details: 05/05/2020
FREEZER WHIRLPOOL WZF34X20DW01 Arrived on site to diagnose a freezer that is not sealing properly. Found upper center of door warped causing seal not to mount properly. Door will need to be replaced along with gasket and name badge to complete repair. .; ordrng 1 W10746789 (dor-fmd) and 1 W11178521 (NAMEPLATE)
Near Pflugerville, TX 78660
David S
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for fridge not cooling. I inspected the unit and work area. I found the evaporator covered in ice. I ran diagnostics and turned the defrost heater on, unit started to defrost. I checked the thermistor resistance and it was showing out of range. I replaced the thermistor. I checked the control board and was not getting proper voltage from the control. I am ordering a control W11212392 to complete the repair.; ordrng 1 W11212392 (CONTROL)"
Near Austin, TX 78754
Jacob
Job Details: 05/05/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site for unit getting long fill error code. Put unit in diagnostics. Got F8E1, F3E2, F7E9, F2E1 error codes. Replaced housing and control electric. Tested unit in diagnostics mode. Tested unit. Unit test good. No leaks at this time. Job complete"
Near , TX 78611
James
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRSC700HPS00 Arrived on site and found freezer evaporator cover and back wall with ice build up. Found evaporator fan not running properly. Upon further inspection I found a piece of paper 3/4” wide and 18” long wrapped up in blades of fan. Removed and tested. Unit tests good. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site to inspect dishwasher for not draining correctly and not drying, upon inspection found the customer washer a lot of plastic dishes in a plastic tub, instructed customer on proper use, found drain line kinked and not draining, replaced drain line and retested. All functions returned. Job complete"
Near Jarrell, TX 76537
Cliff
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on site to diagnose a refrigerator that is building excessive ice on freezer evaporator. Found defrost system operating properly but door may have been left open or cracked for a short period of time causing ice accumulation around evaporator fan motor and preventing it from running. Builder will manually thaw unit and there are no other repairs needed at this time. No leaks were found at time of service.
Near Austin, TX 78750
Robert
Job Details: 05/05/2020
OVEN WHIRLPOOL KEBS109BSS00 Arrived on job for complaints of no power. Found loose connection at fuse. Corrected wiring issue and test oven.
Near Austin, TX 78717
Lou
Job Details: 05/05/2020
REFRIGERATOR LG LFX31945ST/02 "Arrived on site to install previously diagnosed and ordered parts. Due to the main PCB failure, the ice fan failure and the upper drawer rails failing, I removed and replaced the main PCB, ice fan, and the rails to the upper drawer. The connector rails did not arrive with me; therefore, I am ordering the connector rails and the office will need to schedule return service. No water leaks observed during service.; ordrng 1 4932JA1010A (CONNECTOR RAIL) and 1 4932JA1010B (CONNECTOR RAIL) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE )"
Near New Braunfels, TX 78132
Richard
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher tripping breaker. Ran diagnostics and found no issues with the dishwasher. Found that the dishwasher has a gfci breaker which is causing the issue of the breaker tripping. Advise customer to call an electrician to change out gfci breaker to a standard breaker.
Near New Braunfels, TX 78132
Noah D
Job Details: 05/05/2020
WASHER AMANA NTW4516FW3 "Arrived on site to inspect washer for not spinnning, upon inspection found the new valve compliantly filled with sediment Nd not allowing water inside, instructed customer to get water pipe looked at as well as wall spout before we can replace another valve. Complete"
Near Austin, TX 78737
Luis
Job Details: 05/05/2020
REFRIGERATOR FRIGIDAIRE LGUB2642LE3 "Arrived on site for water leaking and no ice in fresh food compartment. Found Evap not defrosting in icemaker compartment,called tech support checked resistance at harness for defrost heater,no reading from harness. Defrosted evaporator gained access to evaporator,checked resistance at heater reading open,damaged housing unit will need a new evaporator housing,heater and thermo; ordrng 1 242094802 (HEATER) and 1 5303918568 (DEFROST THERMO) and 1 5303918784 (HOUSING) and 1 NEEDAUTHO, states that autho needed"
Near Cedar Park, TX 78613
Paul
Job Details: 05/05/2020
WASHER MAYTAG MAV408DAWW "Arrived onsite for a leaking washer that is leaking water from the bottom. I found the bearings in the drive bad and the seal leaking. I found the tub seal out causing the leak, the bearing is bad, and the transmission is leaking oil. A transmission service kit will need to be installed.Call complete."
Near Waco, TX 76705
Wesley
Job Details: 05/05/2020
REFRIGERATOR GE GFE29HMEIES Arrived onsite and found fresh food fan not operating at all and hi temps of 50f. Freezer is working fine. Ordering fan and returning with control. Office to reschedule. ; ordrng 1 WR60X29099 (FF EVAP FAN)
Near Austin, TX 78729
Scott
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for humming vibration noise . Found condenser brakes loose . Tightened bracket and uses truck stock peragum to block and vibration. No water leaks detected at time of service . Job complete .
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/05/2020
RANGE GE JKD5000SN1SS "Arrived on site for customer complaint of double oven not connecting to WiFi app, the WiFi module kit needs to be sent from GE directly to customer."
Near , TX 78641
Paul
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for a dishwasher not heating correctly and drying dishes. I tested the dishwasher and found no stored error codes. The unit completed the cycle and worked as designed. The customer is using jet dry rinse aid and the dispenser is dispensing properly. I explained to the customer that it takes about 90 cycles for the rinse aid to cure the plastic tubs and racks then they will see a difference in the units drying ability. There were no water leaks present at the time of service. Call complete.
Near Pflugerville, TX 78660
David S
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for icemaker and having low production. I tested the icemaker and found it not completing a harvest cycle. I manual had the icemaker heater turn on and it worked. I had the icemaker motor manually turn and it dropped ice. Ran a fill test on the icemaker and it filled. Found th icemaker is in a stealth UI. I will have to replace the icemaker and the UI control W11330971 to complete the repair. I am ordering the UI control W11330971, and returning with the icemaker just Incase. .; ordrng 1 W11330971 (UI CONTROL)"
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect unit not drying, found sensor shorted and found dispenser not releasing. Replaced sensor and dispenser and tested properly"
Near Marble Falls, TX 78654
James
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site and found upper section of fresh food at 47 and lower section at 32. Installed new evaporator cover per tech line. Reassembled and verified operation. Job complete
Near San Marcos, TX 78666
Richard
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found that there is no water going into the dishwasher. Checked water hose and found that it was turned off. Turned water back on and washer tested fine. No leaks detected complete.
Near San Marcos, TX 78666
Richard
Job Details: 05/05/2020
WASHER WHIRLPOOL WTW7040DW0 Arrived onsite for the washer console not working properly. Replaced console and washer tested fine. Complete
Near Austin, TX 78752
Jacob
Job Details: 05/05/2020
WASHER WHIRLPOOL WET4027HW0 Arrived onsite for unit still not draining properly. Called Techline. Suggested to change out control board again and drain pump. Possibly short in the wireing. Got SR#7727743927. Replaced parts as per Techline. Got the same results. Ordered part. Office to reschedule ; ordrng 1 W11028053 (harns-wire)
Near Killeen, TX 76542
Cliff
Job Details: 05/05/2020
DISHWASHER MAYTAG MDB4949SDE3 Arrived on site to diagnose a dishwasher that is leaking.
Near Pflugerville, TX 78660
Leonardo
Job Details: 05/05/2020
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site to test unit for oven door seal broken. Found broken seal, replaced seal test unit and unit test good job complete."
Near Austin, TX 78703
Leonardo
Job Details: 05/05/2020
DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Will order new su,p and motor Wpw10455261 rescheduled ; ordrng 1 Wpw10455261 (SUMP AND MOTOR )"
Near Leander, TX 78641
Paul
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for a refrigerator not cooling correctly. I found the RC evaporator completely frozen over and the FC at 18 degrees causing the icemaker to not harvest correctly. I found all thermistors passing. I found the RC fan working as designed. The customer stated the bottom of the RC has never had water in it so the drain should be clear. I found the defrost working correctly in the FC. I recommended to the customer that the unit needed to be defrosted and the RC fan harness replaced along with the UI. We also need to check the drain tube for warm air leaks. The customer stated they would defrost the unit since they had in the past. I reminded the customer to pull the unit out and put towels down. ; ordrng 1 W10848301 (CNTRL-ELEC)
Near Salado, TX 76571
Cliff
Job Details: 05/05/2020
COOKTOP JENN-AIR JED3430WB01 Arrived on site to diagnose a cooktop with a electrical short. Found left front Internet switch shorted out. Replaced switch and tested unit. Found all is functioning properly at this time.
Near Kyle, TX 78640
Richard
Job Details: 05/05/2020
WASHER MAYTAG MVWC565FW2
Near Pflugerville, TX 78660
Scott
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site for lights out . Found freezer light out and a couple lights out in fresh food . Replaced fz light module. Lights came back on . No water leaks detected at time of service.job complete.
Near Georgetown, TX 78626
Tyler B.
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Arrived to inspect unit buiding ice in ice box. Found chute not sealing, replaced and sealed, found ice box door not sealing an d needs replaced, also found ice box fan not working, found receiving 40v. Unit will need ice door ice fan and control to complete ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11224256 (cntrl-elec) and 1 W11268536 (door-ice)"
Near , TX 78619
Brandon
Job Details: 05/05/2020
WASHER LG WM3875HVCA "Arrived on site for customer complaint of le error code and not spinning, found faulty stator assembly,
Near Austin, TX 78721
Leonardo
Job Details: 05/05/2020
DISHWASHER IKEA IUD8010DS2 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present at this time job complete
Near New Braunfels, TX 78132
Richard
Job Details: 05/05/2020
RANGE JENN-AIR JDRP548HL00 Arrived onsite for the oven door not closing properly. During testing found that the oven was not leveled. Leveled oven and issue was not resolved. Continued with testing the door and found when closing the door found that the hinge causes the door to step down towards the right and also found that the latch is not centered. Found no issues with 18 in door worked just fine. Will need to replace latch and inner frame and hinges on 30 in door on next visit. Order right and left side hinges office to schedule. ; ordrng 1 W11390105 (HINGE) and 1 W11390124 (HINGE)
Near Pflugerville, TX 78660
Scott
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site for door on left side . Found door is catching and difficult to smoothly close . Ordering hing parts also found dispensing water is loud and thumping . Ordering reducing valve and water valve . No water leaks detected .call to set return; ordrng 1 REDUCERVALVE and 1 W10248706 (hinge-door) and 1 W10394076 (valve-inlt) and 1 W10407188 (bumper-dor) and 1 W10505294 (cam-door) and 1 W10712952 (closer)
Near Killeen, TX 76543
Al
Job Details: 05/05/2020
RANGE WHIRLPOOL RBD305PDT14 "Arrived to inspect wall oven panel issues.Found the panel works properly, but the bake element is defective and will need to be replaced.Ordering bake element.Office to reschedule with customer.Needs more work; ordrng 1 WPW10207397 (BAKE ELEMENT TOP OVEN)"
Near Waco, TX 76712
Wesley
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL EVL181NXTQ00 Arrived onsite and discussed unit Evap freezing over with customer. Customer had thawed unit and found the fan not running. Fan is now running properly and there is a good frost pattern. All checks good. No parts. In event of call back send Evap fan motor.
Near Lakeway, TX 78734
Luis
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for unit not defrosting. Customer defrosted unit,replaced main control and harness assembly"
Near Kingsland, TX 78639
James
Job Details: 05/05/2020
RANGE JENN-AIR JDRP436HM00 Arrived on site and installed new ui and temp sensor. Tested operation and found unit working properly. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL WMH31017HZ3 "Arrived on site all previously diagnosed and ordered parts. Due to the magnetron failure and unit not heating properly, I removed and replaced the magnetron, capacitor and diode. Tested the unit while I had it down from the wall and it operated as designed. Once I had it remounted on the wall/cabinet, I retested and it continued to operate as designed. Job completed."
Near Austin, TX 78701
Robert
Job Details: 05/05/2020
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on job for complaints of not completing cycle. Ran diagnostics and found codes f8e3, f8e1, F3E1 and F6E3. Most are for water levels. Recommend replacement of sensor and control. ; ordrng 1 WPW10448876 (switch-wl)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/05/2020
WASHER WHIRLPOOL WFW9620HC1 "Arrived on site for customer complaint of error code and not completing cycle, found customer was using vinegar in load in go causing unit to have excessive suds. Instructed customer to only use soap or softener in load in go."
Near New Braunfels, TX 78132
Noah D
Job Details: 05/05/2020
WASHER MAYTAG MHW5630HW0 "Arrived on site to install dispenser due to leaking in dispenser area, installed new dispenser and dispenser insert. Checked for leaks, no problems found. Complete"
Near Taylor, TX 76574
Andy
Job Details: 05/05/2020
REFRIGERATOR GE TBX16SITDRWH Arrived on site to install previously diagnosed bi-metal. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78730
Robert
Job Details: 05/05/2020
RANGE KITCHENAID KDRP467KSS09 "Arrived on job for complaints of oven not working, confirmed oven not working. Thermostat failed
Near Austin, TX 78723
Jacob
Job Details: 05/05/2020
RANGE WHIRLPOOL WFC310S0EB3 Arrived onsite for replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF757SDEE01 "Arrived to inspect unit with chemical smell. Arrived and opened door and could smell acetone type of smell, was faint but could smell. Couldn’t find any spoiled items, concerns of Freon loss, checked compressor and found normally warm, advised we would need to to return with a SS tech to check Freon level.; ordrng 1 CNOTE (RS SS TECH)"
Near Mustang Ridge, TX 78610
Kevin
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site and replaced control board diagnosed on previous visit, counter light is now operating properly, job complete"
Near The Hills, TX 78738
Brandon
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KBFO42FTX05 "Arrived on site for customer complaint of damage to freezer gasket and frost in freezer, I replaced freezer gasket, unit tested good.
Near Austin, TX 78758
Scott
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL GH7208XRY1 "Arrived on site to replace mag ,inverter board ,and main control. Found when mag had failed it had damaged he wave guide .
Near Leander, TX 78641
Lou
Job Details: 05/05/2020
DRYER MAYTAG MED5500FW0 "Arrived on site to inspect dryer no heat. Upon further inspection, I turned the unit on and found that the element does not illuminate. I disassembled the unit and tested the element and found it opened. When I removed the element I found the center plate was badly warped and cracked. Test3d other components and all were good. I removed and replaced the element and cleaned the lint from the unit and reassembled. Retested and the unit is operating as designed. No lint observed at the end of service, job completed"
Near Killeen, TX 76542
Al
Job Details: 05/05/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 "Arrived to inspect ice maker not working after recently installed.Customer had unit defrosted and towels laying near unit.I confirmed the complaint and Called Frigidaire Techline ROBERT.Was told to to test ice maker, valve. Both worked after being reset.Water was harvesting in ice tray when I left the residence.Customer need to wait until unit reaches optimal temperatures before ice is dumped from tray.Customer left key for technician.If he calls office advise him the unit was reset and all functions work. It’ll be 24-48 hours before ice is made.All water lines were dry at the time of service.Job complete"
Near Buda, TX 78610
Robert
Job Details: 05/05/2020
DISHWASHER KENMORE 665.13473N411 Arrived on job for complaints of slow draining. Found the drain hose clogged pump working. ; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (hose-drain)
Near San Marcos, TX 78666
Richard
Job Details: 05/05/2020
WASHER MAYTAG MHW5630HW0 Arrived onsite for the washer leaking. Ran diagnostics and found error codes for door latch failure and found that the leak is coming from dispenser drawer assembly. Ordering drawer assembly and door lock. Office to reschedule ; ordrng 1 W11316250 (latch) and 1 W11316600 (drawer)
Near Belton, TX 76513
Wesley
Job Details: 05/05/2020
WASHER MAYTAG MVWB865GC0 Arrived onsite for UI not working sometimes and selections not showing. Found pinched wire in UI harness and corrected. Tested unit after repair and found all operating as designed. Advised customer on repair.
Near Lakeway, TX 78734
Brandon
Job Details: 05/05/2020
DRYER MAYTAG MEDE500WJ0 "Arrived on site for customer complaint of unit not starting a cycle, found open thermal fuse,
Near Round Rock, TX 78664
Andy
Job Details: 05/05/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for range back left burner not working. Tested and inspected unit and found burner not fully installed properly. Removed and reinstalled and tested unit. All operations are normal. No other repairs are needed at this time.
Near Austin, TX 78724
Jacob
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived onsite for unit not cooling the refrigerator side. Put unit in diagnostics. Found that freezer evaporator motor was not turning on. Ordered part to return for service. Customer would like to get service sooner than rescheduled date. ; ordrng 1 W11109595 (motor-evap)
Near Belton, TX 76513
Cliff
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Arrived on site to diagnose a refrigerator that is not closing properly. Tested unit and found doors were not hung properly at time of installation. Swapped doors to open on opposite side and found unit working properly at this time and all doors sealing properly. No further repairs are needed and no water hooked up to unit at time of service.
Near New Braunfels, TX 78130
Cliff
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB05 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker turned off at time of arrival. Turned on icemaker and tested unit. Found icemaker cycled and filled on its own. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78753
Jacob
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRT108FZDW02 Arrived onsite for unit not cooling. Looked at unit. Found that freezer is getting evaporator core to an even freeze. Called Techline. Let them know of findings. Suggestions sealed system issue. Got SR#7727745855. Submitted sealed system check list. Ordered parts. Office to reschedule ; ordrng 1 978030 (tube-outlt) and 1 W10843121 (filter dryer) and 1 W11092625 (compressor)
Near Kingsland, TX 78639
James
Job Details: 05/05/2020
COOKTOP KITCHENAID KCED606GBL01 "Arrived on site and installed new bezels, cooktop and element. Tested operation and found unit working properly. Job complete"
Near Austin, TX 78746
Kevin
Job Details: 05/05/2020
REFRIGERATOR JENN-AIR JS42NXFXDE00 "Arrived on site and found some entire LED modules failed, replaced four of them and all lights have returned. Food is freezing in crispers, Test 00 is 5 degrees, test 01 is 41 degrees, spoke with techline and they recommended replacing hv board, fresh food thermistor, and adding permagum behind crisper to block vents 7727740464; ordrng 1 212643 (sealer-gum) and 1 WP2188820 (thermistor)"