Service History 879

Near Kyle, TX 78640
Leonardo
Job Details: 02/01/2019
RANGE WHIRLPOOL WFE540H0ES0 Arrived on site to test unit for broken glass. Took picture can’t tell if it’s an accident or thermal. Advised customer it will be up to warranty to see if it’s covered or not. Will order new cooktop W10472035. Office to reschedule. ; ordrng 1 W10472035 (COOKTOP BLACK )
Near Liberty Hill, TX 78642
James
Job Details: 02/01/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site and installed new orifice holder. Tested for proper operation and found burner now lighting properly. Unit tests good. Job complete
Near New Braunfels, TX 78130
Robert
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on job to install brackets and door. Bearings are bad on door. Gasket of freezer door not staying on. Replaced, tested operation passed. No leaks detected at time of service."
Near Austin, TX 78703
Scott
Job Details: 02/01/2019
WASHER WHIRLPOOL WFW9351YW00 "Arrived on site for washer leaking from back . Will need 2nd man , unit is stacked and in closet . Will return with valves and hose . Ordering hose and supply lines . Couldn’t find any hole in bellow quoted customer labor & parts 608.35. Price of repair could very depending what parts art Needed 1 WP8540019 (hose) and 1 WPW10399327 (dispenser)"
Near Austin, TX 78738
Brandon
Job Details: 02/01/2019
RANGE WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of unit not working at all, found bad thermal fuse, I replaced fuse, unit tested good.
Near Austin, TX 78748
Leonardo
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site to test unit for handle stripped. Replaced handle and studs test unit and unit test good job complete.
Near Georgetown, TX 78633
Steve C.
Job Details: 02/01/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for the unit is not heating properly. Tested the unit and found the oven sensor was not inserted. Reconnected the sensor and assemble the unit. Tested the unit and unit is working properly.
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/01/2019
FREEZER KITCHENAID KRFF707ESS01 "Arrived on site for customer complaint of freezer not freezing all the time, found faulty control boards, ordering controls.. ; ordrng 1 W11089931 (panel-ui)"
Near Austin, TX 78704
Leonardo
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL KUDC10FXSS5 Arrived on site to test unit for unit stopping on its own. Test unit and found shorted panel. Will need new panel. ordrng 1 WPW10481130 (PANEL )
Near Round Rock, TX 78665
Tyler B.
Job Details: 02/01/2019
WASHER MAYTAG MVWB450WQ1 "Arrived on site for noise complaint during agitation. Found no noises during agitation. Found complaint of noise to be dry drain pump while in spin, advised customer this was normal and they are firm on dis-agreeing, after numerous amounts of explaining how it works, customer still did not understand and was stuck on dis-agreeing."
Near Hutto, TX 78634
Jerry C.
Job Details: 02/01/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 "MFI2570FEZ06 Arrived to inspect no ice. I found the issue was with ice dispensing. During testing the unit dispensed as designed, but the ice showed signs of congealing into a mass, likely from freeze-thaw cycles. I advised the customer to be aware of the fc door position. Operational test good, no leaks observed during service."
Near Marble Falls, TX 78654
Cliff
Job Details: 02/01/2019
DRYER MAYTAG MED5500FC2 "Arrived on site to replace bracket, consul, panel, screws, top, and channel for dryer. Replaced all parts. Not able to test unit as it was not installed. Job is complete."
Near Round Rock, TX 78665
Jonathan
Job Details: 02/01/2019
RANGE WHIRLPOOL WFG525S0HS0 Arrived on site for range control panel damaged. Removed control panel and installed new. Tested operation. All tested good.; ordrng 1 PRICINGDONEONSTICKYNOTE (PRICING )
Near Austin, TX 78745
Kevin
Job Details: 02/01/2019
DRYER MAYTAG MED5500FW0 "Arrived on site, inspected dryer and could not duplicate customers experience of a burning smell, disassembled dryer and found lots of pet hair directly in front of heating element, took picture. Removed pet hair to prevent it from blowing into heating element. Airflow is good no further repair is needed, job complete"
Near Pflugerville, TX 78660
Wesley
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW4800BQ1 Arrived on site and found unit operating No error codes. Found unit leg needed adjusting to keep from rocking. Recalibrated and instructed on off balance symptom resulting in poor spin.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 02/01/2019
RANGE WHIRLPOOL WFE540H0AB0 Arrived on site to diagnose an oven that is taking too long to preheat. Found bake element short it out. Replaced bake element and tested unit. Found all is functioning properly at this time.
Near Waco, TX 76708
Al
Job Details: 02/01/2019
REFRIGERATOR KITCHENAID KBFN506ESS01 "Arrived to inspect right refrigerator door not closing properly. Confirmed the complaint and attempted to adjust the right door. I even leveled the front and rear feet on the unit. After not being able to seal the door properly, I called WHIRLPOOL TECH LINE and spoke to STEVE. Steve advised to replace the right door since it does not seal properly to the cabinet.SR #7724068837.Office to order the right stainless steel refrigerator door and reschedule the customer NEEDS MORE WORK; ordrng 1 W10629728 (DOOR GASKET (RIGHT SIDE) GREY) and 1 W10782282 (DOOR-FIP SS (RIGHT DOOR))"
Near Temple, TX 76504
Arthur B.
Job Details: 02/01/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite. Tenant advised he was able to get under counter bulb out of socket. No work needs to be performed.
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site. Replaced three-way valve, dryer and stub. Vacuum system and charged to 5.6 ounces. Instructed customer to allow 24 to 48 hours for unit to cool down. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site. Replaced three-way valve, dryer and stub. Vacuum system and charged to 5.6 ounces. Instructed customer to allow 24 to 48 hours for unit to cool down. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site. Replaced three-way valve, dryer and stub. Vacuum system and charged to 5.6 ounces. Instructed customer to allow 24 to 48 hours for unit to cool down. No leaks present. Job complete"
Near Lorena, TX 76655
Al
Job Details: 02/01/2019
WASHER MAYTAG MVWC565FW1 "Arrived to inspect unit not spinning out the water. Disassembled and found a broken belt, replaced the belt, reassembled and unit worked as designed. No water leaks observed at the time of service.JOB COMPLETE"
Near Leander, TX 78641
James
Job Details: 02/01/2019
DRYER MAYTAG MEDX655DW1 Arrived on site and tested operation. I found the unit making a rattling sound that would come and go. I removed the drum and inspected the roller channel on the rear of the drum as well as the seals and slide. I found drum to be in go shape. I ran the unit without the drum and observed the motor shaking constantly while running. I attempted to remove the blower and found it seized to the motor shaft. Broke blower away from motor and installed new motor and blower. Reassembled unit and tested operation. Unit now working properly with no more vibration noise. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
WASHER MAYTAG MVWB835DW3 Arrived on site. Check for spinning issues. Found error code for bad thermistor on water valve. Found spinning cycle not working intermittently. Will need control and water valve assembly to repair unit. Rescheduled for 2/5/19 customer requesting morning appointment if possible.; ordrng 1 CNOTES (CNOTES ) and 1 W11165546 (VALVE )
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
WASHER MAYTAG MVWB835DW3 Arrived on site. Check for spinning issues. Found error code for bad thermistor on water valve. Found spinning cycle not working intermittently. Will need control and water valve assembly to repair unit. Rescheduled for 2/5/19 customer requesting morning appointment if possible.; ordrng 1 CNOTES (CNOTES ) and 1 W11165546 (VALVE )
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
WASHER MAYTAG MVWB835DW3 Arrived on site. Check for spinning issues. Found error code for bad thermistor on water valve. Found spinning cycle not working intermittently. Will need control and water valve assembly to repair unit. Rescheduled for 2/5/19 customer requesting morning appointment if possible.; ordrng 1 CNOTES (CNOTES ) and 1 W11165546 (VALVE )
Near Austin, TX 78717
Tyler B.
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived o site for unit not draining , found piece of plastic fork stuck in drain pump. Removed and reinstalled and tested drain and tested good, ran unit with no leaks on site"
Near Hewitt, TX 76643
Al
Job Details: 02/01/2019
DRYER WHIRLPOOL WED5000DW2 Arrived to install new door handle. After installing the new door handle the unit tested as designed. No lint observed at the time of service.JOB COMPLETE
Near Buda, TX 78610
Kevin
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL GS5SHAXNL00 "Arrived on site and inspected refrigerator and found a previous service company has spliced into harness and added a higher powered start device In order to keep a weak compressor running. A new compressor, control board, harness, would be needed in order to repair refrigerator correctly. Harness is listed as no longer available.; ordrng 1 2187748 (harns-wire) and 1 W10309994 (compressor) and 1 W10757851 (cntrl-elec) and 1 WPW10135090 (cntrl-elec)"
Near Pflugerville, TX 78660
Jerry C.
Job Details: 02/01/2019
MICROWAVE WHIRLPOOL WMH32519HZ1 WMH32519HZ1 Arrived to inspect light issue. The bulb had broken during attempted replacement. I quoted the customer for the bulb and removal and extracted and replaced the bulb. Operational test good.
Near Austin, TX 78704
Luis
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for ripped gas,et found damaged door gasket on right side door. Installed new gasket checked door seal good. Checked unit for clumped ice,ice is free in bin at time of visit,called tech support ran diagnostics on temps in freezer,ice storage good. Ran fan test good per tech support unit working as designed. File# 7724056982"
Near Austin, TX 78750
Paul
Job Details: 02/01/2019
DISHWASHER AMANA NED4655EW0 Arrived onsite for the dryer making noise during operation. I found the dryer hose torn at the wall causing a whistling noise. I repaired the hose and reattached it to the wall. I ran the dryer with towels in it for a while and the unit is quiet and is working as designed. Call complete.
Near Kyle, TX 78640
Kevin
Job Details: 02/01/2019
WASHER MAYTAG MVWC465HWO "Arrived on site and inspected washing machine and found lid lock has failed, replaced little lock and ran a calibration cycle and a test cycle and a completed both properly. No water leaks from connections at time of service, job complete"
Near Liberty Hill, TX 78642
James
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site and installed new freezer door. Checked for proper fit and alignment. Unit tests good. Job complete
Near Leander, TX 78641
James
Job Details: 02/01/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site and tested operation. I found partial lights working on display. Installed new control and display. Tested operation. Unit working properly. Job complete
Near Austin, TX 78728
Wesley
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW7500GW2 Arrived onnsite and replaced wash plate. Found unit had make a plastic on plastic rattle when spinning counterclockwise in agitation. All operating properly. Advised customer on product sound expectations.
Near Bastrop, TX 78602
Joseph C.
Job Details: 02/01/2019
DISHWASHER KENMORE 665.13543N412 "Arrived on site for “not washing dishes” complaint. Inspected unit and found pump/motor faulty and motor sticking. Removed and replaced pump/motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Waco, TX 76705
Steve C.
Job Details: 02/01/2019
DRYER AMANA NED4655EW1 Arrived on site the unit will-continuously run and not stop. Tested the unit and found the timer is extremely hot and overheated. Found the timer is defective. Replace the timer and tested the unit. Unit working properly and advise customer to clean air vents every six months.
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for customer complaint of unit making humming noise, found unit was quiet at time of service, but noise was coming from fresh food section fan motor according to customer. I entered diagnostic mode, tests passed in diagnostic mode, switched defrost to basic setting, unit tested good."
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
RANGE WHIRLPOOL WFE540H0ES1 Arrived on site. Check for element issues. Found bad left rear element. Customer states that element would stay on constantly and not kick off. After element went out found hairline crack on cooktop in area. Replaced Element and cooktop. All functions tested OK. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
RANGE WHIRLPOOL WFE540H0ES1 Arrived on site. Check for element issues. Found bad left rear element. Customer states that element would stay on constantly and not kick off. After element went out found hairline crack on cooktop in area. Replaced Element and cooktop. All functions tested OK. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
RANGE WHIRLPOOL WFE540H0ES1 Arrived on site. Check for element issues. Found bad left rear element. Customer states that element would stay on constantly and not kick off. After element went out found hairline crack on cooktop in area. Replaced Element and cooktop. All functions tested OK. Job complete
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 02/01/2019
WASHER MAYTAG MVWB765FW2 Arrived on site to diagnose a washer that is making unusual noise. Tested unit and found loose bolt on rotor causing unusual noise when running. Tightened bolt and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78750
Paul
Job Details: 02/01/2019
OVEN WHIRLPOOL WOD51EC0HS00 Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the console but could not get the unit to connect to the customers WIFI network. I called techline and spoke with Sterling. We were able to get the customers network to pull up but the customers WIFI is a single band network and it fails to connect. Sterling stated the product will only work on 2.4 GHZ and the customer only has a single band router. I explained to the customer that they need a dual band router with a dedicated 2.4 GHZ router. Advised the customer to call AT&T to get the router changed. Also explained to the customer they cannot connect automatically anymore since the UI was changed. They need to connect manually using the SAID number and the MAC address. SR#7724064578. Call complete.
Near San Marcos, TX 78666
Robert
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on job for complaints of noise. Customer not present at time but maintenance was. Compressor wasoff at arrival but turned on minutes later. Noise level normal for start and run. Called tech line and documented service, 7724066167."
Near Kyle, TX 78640
Kevin
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and inspected washer and found no power showing on control. Incoming power from outlet is correct, replaced control board and calibrated it and all function has returned to washer. No water leaks from connections at time of service, job complete"
Near Cottonwood Shores, TX 78657
Cliff
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that is not draining. Tested unit and found plug in garbage disposal for dishwasher drain port was not removed at time of installation of garbage disposal. Removed the plug from Port and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78704
Kevin
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL KUDC10FXSS5 "Arrived on site and replaced control panel diagnosed by previous technician, after replacement ran a diagnostic cycle and all function has returned to dishwasher. Collected remaining balance, no water leaks from connections at time of service. Job complete"
Near Round Rock, TX 78665
Jerry C.
Job Details: 02/01/2019
RANGE WHIRLPOOL WFG525S0HS0 WFG525S0HS0 Arrived to inspect panel damage. I found a large scratch within the surface of the control panel and I removed and replaced it. I tested the unit and it operated as designed. No gas leaks detected during service.
Near Round Rock, TX 78665
Lou
Job Details: 02/01/2019
WASHER MAYTAG MVWB450WQ1 "arrived on site to inspect washer noise. Upon further inspection, the customer provided a video of the unit making the noise. It appeared that the noise was the drain pump operating during spin mode. I placed the unit in diagnostics with no error codes. The unit operated as designed. I place the manual test mode and tested the agitation and spin modes. The unit operated as designed. When I actuated the drain pump and it drained all of the water out ad began to suck air through the lines, it became very loud. The customer advised that was the noise they were hearing. I explained to the customer that the noise was normal due to the drain pump sucking air through the hoses. I contacted Techline and spoke to TJ and advised of the issue. TJ advised that the noise was normal and provided File #7724063077. I explained to the customer that when the unit goes into spin mode and the drain pump has drained all of the water out, it will continue to operate until all of t
Near Round Rock, TX 78681
Jerry C.
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDFE304DSS0 "KDFE304DSS0 Arrived to inspect leak. I ran the unit through a complete service test mode and found no signs of leakage. I discovered an area in the cabinetry where water had been coming down the back of the sink and informed the customer. Operational test good, no leaks observed during service. Warranty applied to service."
Near Waco, TX 76710
Al
Job Details: 02/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived to inspect unit with standing water underneath the crisper drawers. Confirmed the complaint and removed the drain tube and noticed it was clogged preventing water from exiting the drain pan. I removed and cleaned the clogged tube and the excess water from inside the unit. I replaced the drip pan and reassembled the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE
Near Killeen, TX 76543
Al
Job Details: 02/01/2019
REFRIGERATOR FRIGIDAIRE FFSS2625TS "Arrived to inspect unit making unusual noises. I opened the freezer door section and checked the evaporator motor and the evaporator for a frost pattern. I cycled the ice maker to assure the ice maker was working properly. I advised the customer the possible notice was coming from the damper and the compressor, which are normal sounds the refrigerator is supposed to make. I also checked the defrost around the evaporator and it showed continuity. All functions were good and operated as designed.JOB COMPLETE"
Near Round Rock, TX 78665
Steve C.
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDF540PADM2 Arrived on site for the unit is not washing dishes and not dissolving the soap. Tested the unit and found no water is going inside the unit. Checked under the sink and found the hot water was turned off. Customer advised they had a repair man replace the faucet for the sink. Turn the water back on under the sink and tested the unit. Unit is working properly . All water connections were dry at the time of service.
Near Taylor, TX 76574
Jerry C.
Job Details: 02/01/2019
WASHER MAYTAG MVWX655DW1 MVWX655DW1 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the drive hub and wash plate and calibrated. I tested within service mode and the unit worked as designed. No leaks observed during service.
Near Georgetown, TX 78628
Tyler B.
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived back on site for no heat, found in tech sheet that unit needs to be put in to self diagn mode to reprogram control. Ran diag with no errors, tested unit, unit is now heating, no leaks on site"
Near Austin, TX 78758
Scott
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site replaced start relay on compressor . Let unit run and didn’t cut off as before . Nonwater leaks detected at time of service . Job complete .
Near Georgetown, TX 78626
Jerry C.
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDPE234GPS0 "KDPE234GPS0 Arrived to inspect wash issue. I found excessive debris within the cabinet and I removed it with a brush. I removed and replaced the OWI and reset the control via a complete service mode test. Operational test good, no leaks observed during service."
Near Georgetown, TX 78628
Paul
Job Details: 01/30/2019
UNKNOWN UNKNOWN CHEVY "Had the oil changed at 92,895 miles and took a snap shot of the receipt in SDQP."
Near Canyon Lake, TX 78132
Diego G.
Job Details: 01/30/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site. Check for burner issues. Found igniter not making contact with burner cap. Adjusted burner holder and tested left front burner. All functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78132
Diego G.
Job Details: 01/30/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site. Check for burner issues. Found igniter not making contact with burner cap. Adjusted burner holder and tested left front burner. All functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78132
Diego G.
Job Details: 01/30/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site. Check for burner issues. Found igniter not making contact with burner cap. Adjusted burner holder and tested left front burner. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/30/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site. Check for flame issues. Found orifices on cooktop completely wrong. Instructed builder they will need to have installers come back out to install correct orifices. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/30/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site. Check for flame issues. Found orifices on cooktop completely wrong. Instructed builder they will need to have installers come back out to install correct orifices. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/30/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site. Check for flame issues. Found orifices on cooktop completely wrong. Instructed builder they will need to have installers come back out to install correct orifices. No leaks present. Job complete
Near Bartlett, TX 76511
Tyler B.
Job Details: 01/30/2019
WASHER MAYTAG MVWC555DW1 "Arrived on site for tub rebuild. Replaced all prior diagnosed and supplied parts and tested good, no leaks on site"
Near Georgetown, TX 78633
Arthur B.
Job Details: 01/30/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for customer complaint of dishwasher door not staying open. Uninstalled unit and found door hinge friction pads broken. Replaced friction pads. Reinstalled. Door now stays open as intended. No other issues found. All water connections were dry at time of service.
Near Waco, TX 76708
Steve C.
Job Details: 01/30/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived on site for the unit is not filling up with water. Tested the unit and found no water will go into the unit. Checked underneath the unit and found the wires have been chewed up by mice. Advise the customer that whirlpool will not cover due to mice. All water connections were dry at the time of service.
Near Waco, TX 76705
Steve C.
Job Details: 01/30/2019
COOKTOP WHIRLPOOL WFE525S0HS0 Arrived on site for the unit front burners are not heating properly at the medium heat. Tested the unit and found the heating elements are turning off and on. Called Whirlpool Sr#7724034214 KurtAnd advise that the unit burners are working properly. Unit is working properly and job complete.
Near Round Rock, TX 78664
Wesley
Job Details: 01/30/2019
DRYER WHIRLPOOL CSP2860TQ0 Arrived on site and tested all fuses cutoffs and elements. All checks good. Unit not operating. Ordering timer quoted 469.57 ; ordrng 1 W10841144 (MOTOR) and 1 W11097274 (PTS) and 1 WPW10349492 (BLOWER)
Near Temple, TX 76502
Steve C.
Job Details: 01/30/2019
WASHER MAYTAG MVWC465HW2 Arrived on site For the unit is not agitating. Test of the unit And found the unit is working properly. Calibrated the unit and instruct the customer how to use the unit and job complete.
Near Temple, TX 76502
Steve C.
Job Details: 01/30/2019
DRYER MAYTAG MEDC465HW0 Arrived on site for the wrinkle control is not working. Tested the unit and found the unit will turn on and then off which is normal for wrinkle control. Instructed customer how to use the dryer and to clean air vents every six months. Unit is working properly.
Near Marble Falls, TX 78654
Cliff
Job Details: 01/30/2019
WASHER GE HTW240ASKWS Arrived on site to diagnose a washing machine it is not draining. Tested unit and found damaged wiring for drain pump causing drain pump not to receive power. Repaired wiring and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Cottonwood Shores, TX 78657
Cliff
Job Details: 01/30/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washer that will intermittently not start. Tested unit and found control board internally shorted causing unit not to register start button properly. Replaced control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78130
Robert
Job Details: 01/30/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on job for complaints of not dispensing soap. Found the wash motor not running 120v supply. Replaced motor sump and test. No leaks detected at time of service. Job complete
Near Georgetown, TX 78626
Tyler B.
Job Details: 01/30/2019
RANGE WHIRLPOOL WFG505M0BW2 Arrived on site for complaints of burners sparking randomly. Was unable to duplicate ordering harness to complete . Customer not home till 2pm; ordrng 1 W10836473 (harns-wire)
Near Georgetown, TX 78628
Arthur B.
Job Details: 01/30/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived onsite to install new diffuser,UI to SxS refrigerator from prior tech’s diagnosis. Removed faulty diffuser and UI. Installed new replacement. Used permagum to seal air channel. Reassembled. Good air flow coming from diffuser. All water connections were dry at time of service."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 01/30/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on site, found no answer at door or on phone contacted office (SP) Tagged door at 2:25; ordrng 1 SEENOTE (NO ANSWER )"
Near Georgetown, TX 78628
Jonathan
Job Details: 01/30/2019
WASHER WHIRLPOOL MAT20PRAWW0 "(AI) Arrived on site to install previous diagnosed parts. Gained access to control panel, removed controls and replaced with new. Installed water hoses and drain line. Tested unit and all tested good. No water leaks present at time of service.
Near Killeen, TX 76543
Al
Job Details: 01/30/2019
WASHER WHIRLPOOL WTW4955HW0 Need to order wash plate for the washer. W10680215 WASH PLATE. OFFICE WILL RESCHEDULE WITH CUSTOMER.PART ORDERED; ordrng 1 W10680215 (WASH PLATE )
Near Killeen, TX 76549
Al
Job Details: 01/30/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 "Arrived to install previously ordered parts. Removed and replaced the dispenser assembly, stopper and adjuster. Tested unit and unit tested as designed. Al water lines were dry at the time of service."
Near Leander, TX 78641
Luis
Job Details: 01/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for no water. Tested dispenser no,water removed cover found harness disconnected from valve. Installed harness to valve ran water dispenser unit working as designed."
Near Leander, TX 78641
James
Job Details: 01/30/2019
WASHER WHIRLPOOL MVWB850YW1 Arrived on site and tested operation. I found no errors in memory and all functions test good. I found the noise coming from a failed bearing in the drive shaft. Installed new bearing and tested operation. I found unit now working properly and all water connections dry after repair. Job complete
Near Georgetown, TX 78633
Arthur B.
Job Details: 01/30/2019
REFRIGERATOR KITCHENAID WRS325FDAM04 Arrived onsite for customer complaint of French door refrigerator not making ice. Ran diagnostics test 056 and found error code E2 (Lost Home Position). Found icemaker motor not rotating. Removed and replaced icemaker. Reassembled and tested. Icemksr
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/30/2019
OVEN JENN-AIR JJW2430DP02 Arrived on site. Check for display issues. Found error code for short a keypad. Will need console to repair unit. Office to reschedule; ordrng 1 W11236887 (CONSOLE )
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/30/2019
OVEN JENN-AIR JJW2430DP02 Arrived on site. Check for display issues. Found error code for short a keypad. Will need console to repair unit. Office to reschedule; ordrng 1 W11236887 (CONSOLE )
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/30/2019
OVEN JENN-AIR JJW2430DP02 Arrived on site. Check for display issues. Found error code for short a keypad. Will need console to repair unit. Office to reschedule; ordrng 1 W11236887 (CONSOLE )
Near Kyle, TX 78640
Leonardo
Job Details: 01/30/2019
RANGE MAYTAG MGS8800FZ0 Arrived on site to test unit for not getting to temp. Test unit at 400 and unit getting to 370 average temp. Replaced sensor test unit and unit getting to 405 average temp job complete no leaks present at this time.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/30/2019
OVEN JENN-AIR JJW2430DP02 Arrived on site. Check for display issues. Found error code for short a keypad. Will need console to repair unit. Office to reschedule. File#7724037481 ; ordrng 1 W11236887 (CONSOLE )
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/30/2019
OVEN JENN-AIR JJW2430DP02 Arrived on site. Check for display issues. Found error code for short a keypad. Will need console to repair unit. Office to reschedule. File#7724037481 ; ordrng 1 W11236887 (CONSOLE )
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/30/2019
OVEN JENN-AIR JJW2430DP02 Arrived on site. Check for display issues. Found error code for short a keypad. Will need console to repair unit. Office to reschedule. File#7724037481 ; ordrng 1 W11236887 (CONSOLE )
Near , TX 78628
Arthur B.
Job Details: 01/30/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for customer complaint of upper rack not on track and heating properly. Ran diagnostics and find error code F7E1 (Heater Error). Clear error code heater. Heater now works as intended. Also leveled unit. Installed new upper track stops. No other issues found. All water connections were dry at time of service.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/30/2019
OVEN WHIRLPOOL GBD307PDT6 "Arrived on site. Check for broil issues. Found damage connector not allowing contact not allowing broil to kick on. Replaced connector and cycled broil, all functions tested OK. job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/30/2019
OVEN WHIRLPOOL GBD307PDT6 "Arrived on site. Check for broil issues. Found damage connector not allowing contact not allowing broil to kick on. Replaced connector and cycled broil, all functions tested OK. job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/30/2019
OVEN WHIRLPOOL GBD307PDT6 "Arrived on site. Check for broil issues. Found damage connector not allowing contact not allowing broil to kick on. Replaced connector and cycled broil, all functions tested OK. job complete"
Near New Braunfels, TX 78130
Robert
Job Details: 01/30/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of noise. Found the gearcase leaks oil and causing noise. Replaced gearcase and wash plate. No leaks detected at time of service
Near Austin, TX 78748
Leonardo
Job Details: 01/30/2019
DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site to test unit for not powering up. Test unit and found 120v at outlet checked connection at junction and found loose black wire. Secured connection at black wire test unit and unit test good job complete.
Near Leander, TX 78641
Luis
Job Details: 01/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for door closure issues. Found door not fully closing. Adjusted hinge and front roller assembly checked door closure good doors closing correctly and seal is good.
Near Cedar Park, TX 78613
James
Job Details: 01/30/2019
DISHWASHER WHIRLPOOL WDT710PAYM4 Arrived on site and tested. I found that the door pads were missing allowing door to fall open. Ran diagnostics and found at the end of the cycle that the unit has no faults. Inspected drain hose and found drain routed properly and check valve opens and closes properly. I am unable to duplicate drain issue and the unit is functioning properly. Installed new door pads to correct door falling open. Unit tests good. Job complete ; used 2 WP8268961 (PAD) from stock
Near Brushy Creek, TX 78717
Lou
Job Details: 01/30/2019
RANGE KITCHENAID KGCU462VSS02 "arrived on site to inspect cooktop grates loose. Upon further inspection, the customer provided me with a screw then she claims goes to the unit. I found the drip pans had dropped down but the screw does not go to the unit. I found that the screw actually goes to the venthood above the cooktop. I reset the drip pans and put the screw back into the venthood. No gas leaks detected during service, job completed."