Service History 878

Near Austin, TX 78749
Leonardo
Job Details: 03/04/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to test unit for unit not washing correctly. Test unit and found unit not getting enough water in. Will need to replace valve WPW10327249. ; ordrng 1 WPW10327249 (VALVE )
Near Round Rock, TX 78681
Tyler B.
Job Details: 03/04/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 "Arrived on site for no light, found housing burnt and replaced, no light still, replaced control and tested good."
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 03/04/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived on site or no cool condition. Customer informed me that the unit got to 32° in the freezer and would never go lower. Inspected unit and found die leaking at the fresh food evaporator. Replaced evaporator. Unit is now frosting properly.. Customer will allow ample time for unit to reach normal operating temperatures. All water connections were dry.
Near Austin, TX 78734
Paul
Job Details: 03/04/2019
COOKTOP JENN-AIR JGC3530GS0 "Arrived onsite for the cooktop to replace previous diagnosed parts. I replaced the burner head and cap on the center burner. I tested the burner and it is working as designed. Call complete. The customer was not on site to sign the ticket, only construction workers were present."
Near Austin, TX 78729
Lou
Job Details: 03/04/2019
DISHWASHER KITCHENAID KDTE304DSS0 "arrived on site to inspect dishwasher not draining. I found that the model/serial placard is missing and the customer advised that the tub had been replaced. I contacted the office and MS advised that the tub was replaced in 2017 and provided the model and serial for the unit. I pressed the cancel button to engage the drain pump and it did not come on. I removed the water in the unit using my wet vac ad removed the drain pump and found a piece of glass that had the impellers bound up and caused the motor to burn up. I replace the drain pump and tested and the unit operated as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 03/04/2019
RANGE WHIRLPOOL JES9750CAB01 "arrived on site to install previously diagnosed and ordered part. I removed the front console and removed and replaced the rear burner relay and tested. The unit operated as designed, job completed.
Near Austin, TX 78735
Luis
Job Details: 03/04/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for failed compressor. Removed failed compressor,installed new compressor,uv drier and inverter. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Found evaporator fan not powering on, checked voltage at harness no voltage. Checked voltage at control good voltage,checked voltage at harness entering back compartment good,no voltage at harness in freezer. Called tech support sending to product review file #7724284672; used 1 TJ90SF8404 (ACCESS VALVE) from stock"
Near Spicewood, TX 78669
Paul
Job Details: 03/04/2019
ICE MACHINE WHIRLPOOL GI15NDXTS1 "Arrived onsite for the ice machine that is getting hot and is stuck in clean mode. I found the overlay messed up and trying to come off causing the signage to not line up correctly with the UI buttons. Mr stated that the previous company that was sent out to work on the unit pulled the overlay off to change the main control. The overlay needs to be replaced. I found the condenser coil covered in hair causing the unit to get hotter than normal. I cleaned the coil and showed mr how to take care of this periodically. I tested the unit and found it working as designed. Mr stated the ice is a little thinner than normal. I explained that was because the leveling legs are not adjusted correctly causing the machine to lean to the right and I would pull the machine when I return and get it level so water would stop dripping out of the return trough. Ordering 2313692 OVERLAY-CONTROL BOX,WP. RS for Tue 3/12.; ordrng 1 2313692 (OVERLAY-CONTROL BOX,WP)"
Near Kempner, TX 76539
Arthur B.
Job Details: 03/04/2019
RANGE FRIGIDAIRE LFEF3054TD Arrived onsite for customer complaint of freestanding range taking too long to preheat. Removed back on panel and found oven wiring miswired at terminal block. Removed and replaced terminal block. Properly wired to terminal on oven side. Connected plug and tested unit. Unit now heats as intended. Voltage is proper 240v as well. No other issues found.
Near Austin, TX 78747
Luis
Job Details: 03/04/2019
REFRIGERATOR AMANA ASI2575GRS00 Arrived on site for no water. Diagnosed frozen water line defrosted water line tested water dispenser unit working as g as designed. Adjusted temp setting to prevent lines from freezing
Near Austin, TX 78759
Cliff
Job Details: 03/04/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 arrived on site to diagnose a refrigerator that has a freezer that will not open. Tested unit and found defrost drain backing up in the freezer for an extended period of time causing extreme mass of ice to build inside freezer compartment. Drain tube will need to be installed on unit to complete repairs. Due to customer needing to defrost freezer compartment return date is set. ordrng 1 W10619951 (drain tube)
Near Austin, TX 78717
Lou
Job Details: 03/04/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "arrived on site to inspect refrigerator freezer door handle broken. I found that the mounting screw was loose. I tightened the the screw and tested the door and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78733
Luis
Job Details: 03/04/2019
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site for no ice. Unit not powering on,diagnosed failed drain pump,unplugged unit from pump,plugged unit to house outlet unit powered on ran diagnostics no power to reservoir pump or reservoir drain pump diagnosed failed control
Near Cedar Park, TX 78613
Lou
Job Details: 03/04/2019
REFRIGERATOR GE DSE25JSHBCSS "arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised the unit is making the same loud noise as before. Previously, there had been some ice debris built up near the Evap fan motor causing the fan blades to rub against the ice. I found that the fan blade had moved further up the fan shaft and was rubbing against the shroud causing the noise now. I adjusted the fan blades and tested and the unit operated as designed and the fan blades did not touch the shroud. No water leaks observed during service, job completed."
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/04/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site. Check for light issues. Found multiple problems. Found lights intermittently going out inside refrigerator compartment and dispenser not working all at the same time. Replaced deli control and UI. All functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/04/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site. Check for light issues. Found multiple problems. Found lights intermittently going out inside refrigerator compartment and dispenser not working all at the same time. Replaced deli control and UI. All functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/04/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site. Check for light issues. Found multiple problems. Found lights intermittently going out inside refrigerator compartment and dispenser not working all at the same time. Replaced deli control and UI. All functions tested OK. No leaks present. Job complete
Near Lago Vista, TX 78645
James
Job Details: 03/04/2019
RANGE GE JB645RK4SS Arrived on site and installed new control and eschuteon. Tested for proper operation and found oven now heating properly. Job complete
Near Pflugerville, TX 78660
Tyler B.
Job Details: 03/04/2019
WASHER MAYTAG MVWX655DW1 "Arrive do site for unit not agitation, found actuator bad, but agitation plate will not come off, and would require a new outer and inner tub mad GEARCASE to complete, advised customer at that point machine would be cheaper and easier to replace, customer agreed and collected service fee, no leaks on site"
Near Austin, TX 78744
Kevin
Job Details: 03/04/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and inspected washer and found it will not enter a diagnostic cycle, confirm incoming power is correct and after replacing control board washer will now complete a diagnostic cycle. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78626
Jonathan
Job Details: 03/04/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for dishwasher not washing dishes or drying. Performed diagnostics mode and found fault code F4-E3 wash motor fault and F7-E1 heater circuit interrupted. Tested voltage to wash motor and found 120 volts. Removed motor and tested resistance and found electrical failure within motor. Removed complete sump assembly and installed new. Tested operation, measured amp dry to element and found within range. Tested for hot temperatures from element, all tested good. No water leaks present."
Near , TX 78628
Thomas L.
Job Details: 03/04/2019
RANGE WHIRLPOOL WFG550S0HZ0 arrived on site for unit not baking properly. Customer requested a test bake at 400°. Tested unit per customer request and temperatures are accurate.
Near Austin, TX 78737
Kevin
Job Details: 03/04/2019
MICROWAVE JENN-AIR JMC2430DS01 "Arrived on site and found interior light is not working, spoke with tech line will need to bring back light transformer, bulb, and main control board to correct issue.; ordrng 1 W10815465 (cntrl-elec) and 1 W11193483 (LAMP) and 1 W11238401 (20 V TRANSFORMER FOR LIGHT)"
Near Cedar Park, TX 78613
Lou
Job Details: 03/04/2019
DISHWASHER KITCHENAID KDTM404ESS3 "arrived on site to inspect dishwasher leaking from the front of the unit. Upon further inspection, I found the unit was not level as I opened the door and the bottom rack came rolling out. I placed the unit in diagnostics and removed the toe plate to inspect underneath. As soon as the water began to dispense, I found that the valve was leaking badly at the hose connection. I stopped testing and drained the unit and attempted to turn the water off under the sink, but I found that the water valve under the sink is bad and will not turn the water off. I advised the customer to contact a plumber and once the valve is corrected, to call our office and reschedule the appointment. The water continued to leak so I placed a towel provided by the customer under the valve. Returning tech should return with all prescreened parts. Job completed."
Near Austin, TX 78749
Kevin
Job Details: 03/04/2019
REFRIGERATOR MAYTAG WRF560SMYM05 "Arrived on site and inspected refrigerator and found freezer temperature is 6degrees, customer states that ice maker was left off for two days and then turned it back on last night and production has been good. Waterline is not frozen, spoke with tech line and there are no known issues with icemaker on this model. No further repair was recommended, no water leaks from connections at time of service, job complete."
Near Leander, TX 78641
Tyler B.
Job Details: 03/04/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for no ice, found ice maker seized, replaced ice maker and tested good , no leaks on site
Near Austin, TX 78730
Cliff
Job Details: 03/04/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site to diagnose a dishwasher that is filling up with water when not in use. Tested unit and found no mechanical failures to dishwasher at this time. Homeowner advised me that they barely use the unit. I advised homeowner that unit would need to be run regularly to flush out all stale water and preventing it from overfilling. No leaks were found at time of service, and no repairs are needed at this time."
Near Austin, TX 78745
Leonardo
Job Details: 03/04/2019
MICROWAVE WHIRLPOOL WMC50522AS Arrived on site to test unit for door not opening. Test unit and was able to get door open. Found unit is a full replacement unit latch is broken and needs new switches too. Can not order parts for it. ; saved tckt
Near Creedmoor, TX 78610
Robert
Job Details: 03/04/2019
WASHER MAYTAG MVWB835DW0 Arrived on job for complaints of not washing found loose connection at pump. Reconnect and test. No leaks detected at time of service
Near Cedar Park, TX 78613
Lou
Job Details: 03/04/2019
RANGE KITCHENAID KSGB900ESS2 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the unit console and tested and it operated as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78723
Joseph C.
Job Details: 03/04/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site for “no power to unit” complaint. Inspected unit and found loose wire from supply. Stretched supply wire and reconnected. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Georgetown, TX 78626
Jonathan
Job Details: 03/04/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for refrigerator making noise. Performed diagnostics mode and tested unit. Found unit making rattling noises from back side. Gained access to condenser and compressor. Found refrigerant lines vibrating together due to installation not in correct position. Corrected insulation and made minor adjustment to lines. Tested unit, all tested good. No water leaks present."
Near , TX 78738
Paul
Job Details: 03/04/2019
REFRIGERATOR JENN-AIR JFC2089BEM01 Arrived onsite for the refrigerator not making ice. Ms stated the water dispenser had stopped dispensing water for a couple of days. I found the ice maker working correctly but I found the dampener not closing correctly causing the water reservoir to freeze. Need to replace the dampener motor to complete service. Ordering WPW10594329 CONTROL. RS for Tue 3/5.; ordrng 1 WPW10594329 (CONTROL)
Near Burnet, TX 78611
Thomas L.
Job Details: 03/04/2019
DRYER GE GFDR480EFWW1 Arrived on site for a no heat condition. The actual problem is the dryer heats but the sensors have broken. The grill that the sensors snap into has cracked and will need to be replaced along with the sensors as the loose sensors are snagging and tearing clothes. We can do the repair on Wednesday but the customer needs Friday.; ordrng 1 WE18X10021 (grill assembly)
Near Lampasas, TX 76550
Al
Job Details: 03/04/2019
WASHER MAYTAG LAT9605AAE "Arrived to inspect washer not working. Confirmed the complaint and removed the cover to the control. Found the 20 amp fuse had blown causing unit not to work. Removed and replaced the fuse, reassembled unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE."
Near San Marcos, TX 78666
Kevin
Job Details: 03/04/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived on site and inspected icemaker and found customer was experiencing clumping in the bin keeping ice from being dispensed, confirmed icemaker and dispenser are operating properly. Recommended to customer that if this happens again inspect bin to correct issue. No water leaks from connections at time of service, job complete."
Near Austin, TX 78701
Leonardo
Job Details: 03/04/2019
DISHWASHER WHIRLPOOL KUDD01DPPA1 Arrived on site to test unit for bottom drawer not working. Found bad motor and per motor you have to order seals and seals are discontinued.
Near Austin, TX 78737
Kevin
Job Details: 03/04/2019
WASHER MAYTAG MVWB835DW0 "Arrived on site and customer is experiencing a high pitch noise at the beginning of the wash cycle. inspected washing machine and found F9e2, ran all functions in manual diagnostic and there is no excessive noise at this time, ran test 51 and also did not hear any loud noise. Customer put a load in of blankets and began cycle and after observing it is 10 minutes into the cycle and there is no noise happening. Could not duplicate customer experience during service call. Error code was due to too much soap usage and suggested the correct amount be used for a wash cycle. No water leaks from connections at time of service, job complete"
Near Austin, TX 78703
Leonardo
Job Details: 03/04/2019
RANGE WHIRLPOOL KSDG950ESS0 Arrived on site to test unit for RR burner not igniting correctly. Test unit and fond blue wire to ignitor was pinched. Removed burner and secured wire no damaged found to wire. Put burner back on and burner igniting right away job complete.
Near Pflugerville, TX 78660
Steve C.
Job Details: 03/04/2019
RANGE WHIRLPOOL WFE320M0ES1 Arrived on site for the unit two front burners are not working properly. Tested the unit and found the two front burners have a short. Replace the two front burners and tested the unit. Unit works properly and job complete.
Near Austin, TX 78703
Scott
Job Details: 03/04/2019
WASHER WHIRLPOOL WFW7590FW0 Arrived on site for completely dead washer . Checked and found good voltage in outlet . inter face is completely dead .Unit is stack will need two man . Ordering control as well as UI harness . Please call set return date .; ordrng 1 2MAN and 1 W11201273 (CONTROL) and 1 WPW10442440 (harns-wire)
Near Georgetown, TX 78633
Thomas L.
Job Details: 03/04/2019
REFRIGERATOR FRIGIDAIRE FGHC2331PFCA Arrived on site as unit will not dispense ice through door. Found all operations were normal. All water connections were dry.
Near Belton, TX 76513
Arthur B.
Job Details: 03/04/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived onsite for customer complaint of freestanding ice machine not producing ice. Tested unit water flowing on evaporator. Observed good ice slab forming. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76549
Al
Job Details: 03/04/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived to inspect damaged gasket. Confirmed, removed and replaced the gasket. JOB COMPLETE"
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 03/04/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for “not dispensing ice” complaint. Inspected unit and found dispenser motor shorted and plate cracked. Removed and replaced dispenser motor, plate and shaft. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/04/2019
DRYER KENMORE 110.686327 "Arrived on site for unit smelling while in use, opened unit and found lint built up on heater, cleared and Testd good."
Near Austin, TX 78728
Tyler B.
Job Details: 03/04/2019
WASHER WHIRLPOOL WFW8740DW0 "Arrived on site for unit having long drain error. Found drain pump seized, replaced pump and tested good no leaks on site"
Near Driftwood, TX 78619
Brandon
Job Details: 03/04/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to replace control boards and left side drawer with control, I replaced both controls, but the door/drawer did not come with the control like it’s says in the parts diagram, ordering drawer control ; ordrng 1 WPW10769076 (cntrl-elec)"
Near Lakeway, TX 78738
Paul
Job Details: 03/04/2019
OVEN KITCHENAID KODT100ESS02 Arrived onsite for the wall oven with the drawer handle below the oven getting too hot. I installed a deflector kit on the oven so the air would not hit the handle. Call complete.
Near Austin, TX 78703
Leonardo
Job Details: 03/04/2019
RANGE WHIRLPOOL WEG515S0FS2 "Arrived on site to test unit for broken door. Found trim broken, will need to replace trim but found screws to hold trim were missing. Will order 2 screws WPW10200660 x2. Rescheduled for tuesday 3/5 ; ordrng 2 WPW10200660 (SCREWS)s"
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/04/2019
WASHER WHIRLPOOL MVWB765FW2 "Arrived on site for customer complaint of unit not working, found F7E9 F6e3 f6e2 f0e3 f6e2 error codes in diagnostic mode. Called techline, they had me check to make sure unit was on independent breaker, it was, properly grounded, customer had electrician out to test everything, I replaced controls unit tested good. Customer is experiencing issues when using hot water, the steam will rise and contact he control panel and it error out."
Near Austin, TX 78734
Paul
Job Details: 03/04/2019
REFRIGERATOR WHIRLPOOL WRF560SMYW01 Arrived onsite for the refrigerator with a water leak. I found a sheet of ice in the bottom of the FC. I found the drain duck bill restricted from foam debris. I cleared the drain and removed all the ice from the FC and from the drip pan. There were no water leaks present at the time of service. Call complete.
Near Marble Falls, TX 78654
James
Job Details: 03/04/2019
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site and turned breaker off and installed new control. Turned breaker on and verified system boot up. Turned breaker off and installed new console. Turned breaker on and set new console to operate. Tested operation and found unit is working properly and all functions test good. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 03/04/2019
DISHWASHER WHIRLPOOL KDTE104ESS4 "arrived on site to insect dishwasher not operating. Placed the unit in diagnostics with error code F5E1. Cleared the code and continued with testing. Unit did not dispense water into the unit, but i could hear the valve kick on, the motor came on, drain pump and element operated as designed. I tested the inlet valve and float switch and both were good. I removed the water line to the valve and tested it and no water came out of the line. When I turned the sink faucet on, water began to flow out of the water line to the valve. I reconnected the line to the unit and tested again and no water dispensed. I found that the unit water hose goes into the hot water valve under the sink and the hose from the valve goes into a manifold then to the faucet as does the cold water. I advised the customer that they would need to have a plumber look into the valve and manifold under the sink and once the issue is corrected and the unit still does not work to call our
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/04/2019
MICROWAVE AMANA AMV2307PFS0 "Arrived on site. Checked for open and door close issues. Found primary switch sticking allowing light to Flickr. Replaced interlock assembly and cycled, all functions tested OK. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/04/2019
MICROWAVE AMANA AMV2307PFS0 "Arrived on site. Checked for open and door close issues. Found primary switch sticking allowing light to Flickr. Replaced interlock assembly and cycled, all functions tested OK. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/04/2019
MICROWAVE AMANA AMV2307PFS0 "Arrived on site. Checked for open and door close issues. Found primary switch sticking allowing light to Flickr. Replaced interlock assembly and cycled, all functions tested OK. Job complete"
Near Georgetown, TX 78626
Jonathan
Job Details: 03/04/2019
REFRIGERATOR MAYTAG MBF2258DEM00 "Arrived on site to install previous diagnosed parts. Found condenser fan was order and intended for evaporator fan motor. Found evaporator fan in stock. Went to shop to pick up correct part. Arrived back on site and tested bi-metal in diagnostics mode and found in closed position. Removed failed evaporator motor and installed new. Added screw to top FC shelf. Tested operation, all tested good. No water leaks present."
Near Austin, TX 78751
Joseph C.
Job Details: 03/04/2019
WASHER AMANA NTW4516FW3 "Arrived on site for “no lights/no operation” complaint. Inspected unit and found wash light flashing, but no error codes. Power to unit is good. All components are performing as designed. Control is performing intermittently. Removed and replaced control. Calibrated unit. No leaks detected, at time of service."
Near Austin, TX 78746
Luis
Job Details: 03/04/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site for drawer issues. Found broken bracket to freezer drawer removed broken brackets installed new brackets tested drawer operation unit working as designed
Near Georgetown, TX 78626
Jonathan
Job Details: 03/04/2019
DISHWASHER KITCHENAID KDTE234GWH0 "Arrived on site to install previous diagnosed part. Removed failed wire harness and connected new. Removed fill hose and installed new. Tested dishwasher operation, all tested good, no water leaks present at time of service. Paid remaining balance on check# 4542"
Near Wimberley, TX 78676
Diego G.
Job Details: 03/04/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site. Checked for dispenser issues. Found loose connection at dispenser not allowing door to open. Repositioned connector and reconnected to dispenser, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 03/04/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site. Checked for dispenser issues. Found loose connection at dispenser not allowing door to open. Repositioned connector and reconnected to dispenser, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 03/04/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site. Checked for dispenser issues. Found loose connection at dispenser not allowing door to open. Repositioned connector and reconnected to dispenser, all functions tested OK. No leaks present. Job complete"
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/04/2019
VENTHOOD WHIRLPOOL WVW57UC6FS "Arrived on site damaged unit and not functioning properly.mfound no dents or scratches on unit, lights turn on and off, vent works on all setting. No deceits found"
Near Round Rock, TX 78664
Tyler B.
Job Details: 03/04/2019
REFRIGERATOR WHIRLPOOL WRF989SDAH03 "Arrived back on site for inverter replacement, replaced inverter and teased good, o leak on sote"
Near Temple, TX 76502
Arthur B.
Job Details: 03/04/2019
DRYER MAYTAG MEDC215EW1 Arrived onsite for customer complaint of dryer taking too long to dry. Tested unit and found house venting on roof clogged/restricted. Advise to have venting cleaned out for proper air flow. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Briarcliff, TX 78669
Brandon
Job Details: 03/04/2019
DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site for customer complaint of upper rack dishwasher falling down, found left side track was broken, I replaced the track, unit tested good.
Near Austin, TX 78759
Lou
Job Details: 03/04/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, the customer had the unit pulled from its place. I removed all parts from the old unit and placed them on the new tub. I removed the model/serial placard and placed it on the outer top of the unit under the insulation. I installed the unit back in place and due to the cabinets not being level, I mounted the unit flush with the cabinets per customer request (photos). I was unable to test the unit due to the kitchen plumbing not being connected. I advised the customer that once the plumbing is connected and they run the unit and notice any leaks to call the office and a tech would return. No leaks observed during service, job completed."
Near Harker Heights, TX 76548
Arthur B.
Job Details: 03/04/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for customer complaint of slight frost on freezer door. Found small gap on RH side of door gasket. Used heatgun to reform gasket. Door seals now sits well to cabinet. Used sealant around cabinet wrapper and liner. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
James
Job Details: 03/04/2019
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site and inspected unit for oil leak. I found the gear case seal has failed and all of the oil leaked out. Installed new gear case, capacitor, belt, and cam. Cleaned oil up from the washer pan and tested operation. Unit working properly. Job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 03/04/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of oven being to hot, found oven needed calibration, after calibrating, unit tested good."
Near Austin, TX 78753
Scott
Job Details: 03/04/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for no cool in fresh food .ran diagnostics . Found fresh food evap fan not working . Ordering evap fan with cover . Nonwater leaks detected at time of service . Please call to set return .; ordrng 1 W11098695 (EVAP FAN / INSULATION )
Near Blanco, TX 78606
Brandon
Job Details: 03/04/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for customer complaint of unit not cooling, found sealed system leak, ordering compressor, evaporators, drier, and access valves. Collected service fee on check. ; ordrng 1 CNOTE (2HOUR JOB) and 1 CNOTE (SS TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 Tj90sf8404 (VALVE) and 1 W10239732 (evaporator) and 1 W10253005 (compressor) and 1 W10286069 (drier-uv) and 1 W10643261 (evaporator,dual-rc)"
Near Austin, TX 78749
Luis
Job Details: 03/04/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for no ice. Ran diagnostics no air flow from fan motor ran error test reading E2 icemaker lost position ran harvest cycled failed diagnosed unit will need fan motor and icemaker. Installed new fan motor and icemaker ran diagnostics all test passed ran fill test passed. ; used 1 WPW10764668 (ICEMAKER) from stock
Near Georgetown, TX 78628
James
Job Details: 03/04/2019
RANGE GE PGB911ZEJ2SS Arrived on site and installed new burner caps. Tested operation and found unit working properly. Job complete
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 03/04/2019
REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived onsite to install compressor to top mount refrigerator from prior visit’s diagnosis. Removed compressor. Installed new compressor,Dyer drier, and process stub using braising methods. Vacuumed unit down to -25psi. Charged unit with 3.55oz or R134a refrigerant. Installed new air tower. Powered up unit. Good pattern forming. No other issues found. No water connected to unit."
Near Marble Falls, TX 78654
Steve C.
Job Details: 03/04/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for the unit has a bad odor smell. Tested the unit in diagnostics and receive no error codes. Tilted the unit back and found black residue under the tub and also the gearcase is leaking oil. The unit will need a new gear case. And advise the customer to use the clean washer cycle.; ordrng 1 W11035751 (gearcase)
Near Leander, TX 78641
James
Job Details: 03/04/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site and tested operation. Customer concerned with stem and grease getting on the doors of the cabinet above the microwave. Removed vent and found filter installed but no grease on filter. Instructed customer that due to the unit venting in the home the air comes out at the front vent and blows upward. Unit working as designed. Job complete
Near Georgetown, TX 78633
Jonathan
Job Details: 03/04/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site dishwasher doing falling down. Inspected unit and found friction pad came off n right side hinge. Pulled unit out and installed new pad. Tested door operation, checked good. Tested all other operations. All tested good, no water leaks present."
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/04/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for unit with no lights, replaced both light modules and tested good, no leaks on site"
Near San Marcos, TX 78666
Kevin
Job Details: 03/04/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site and found motor control fault showing in saved codes, control board will need to be replaced. Prescreened board is incorrect and will need to be re-ordered. No water leaks from connections at time of service. Customer requested Friday, March 8 for return visit.; ordrng 1 W11162438 (CONTROL )"
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/04/2019
REFRIGERATOR JENN-AIR JFC2290REM00 Customer stated he has extended warranty and will get back with us
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/04/2019
REFRIGERATOR JENN-AIR JFC2290REM00 Customer stated he has extended warranty and will get back with us
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/04/2019
REFRIGERATOR JENN-AIR JFC2290REM00 Customer stated he has extended warranty and will get back with us
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/04/2019
WASHER MAYTAG MHW5500FW1 "Arrived on site. Check for spinning issues. Found shock not mounted correctly on tub. Re-positioned and reinstalled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/04/2019
WASHER MAYTAG MHW5500FW1 "Arrived on site. Check for spinning issues. Found shock not mounted correctly on tub. Re-positioned and reinstalled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/04/2019
WASHER MAYTAG MHW5500FW1 "Arrived on site. Check for spinning issues. Found shock not mounted correctly on tub. Re-positioned and reinstalled, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78732
Paul
Job Details: 03/04/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Arrived onsite for the refrigerator dripping water from the dispenser. Ms stated the unit was dripping water from the ice door. I found the ice door partially cracked open when I first arrived. Ms stated the unit would not dispense ice. I found the bottom of the ice bin clogged up with crushed ice. Ms stated she ran crushed when the cubes wouldn’t come out. I cleaned the bin out and tested the unit. The unit is working as designed and the ice door is closing and sealing properly. I went over using crushed ice and running cubed after dispensing crushed ice with the customer. I showed the customer how to check the ice door. No charge today per CS. Call complete.
Near Temple, TX 76502
Arthur B.
Job Details: 03/04/2019
RANGE MAYTAG MER8600DH0 Arrived onsite for customer complaint of oven not heating. Removed bottom panel and found bake element shorted out. Removed an replaced bake element. Reassembled. Tested unit. Unit now heats as intended. No other issues found.
Near Austin, TX 78750
Cliff
Job Details: 03/04/2019
DRYER WHIRLPOOL WED5000DW1 Arrived on site to diagnose a dryer that is not heating. Tested unit and found cut off thermostat open preventing power from getting to heat element. Replaced thermostat and high limit as they come as a kit. Tested unit and found all is functioning properly at this time.
Near Austin, TX 78758
Tyler B.
Job Details: 03/04/2019
WASHER WHIRLPOOL WTW5000DW2 "arrived on site for u it not going into wash or spin, tested unit and found unit buzzing while trying to agitate, replaced actuator and still had issue, replaced cap and tested good, no leaks on site"
Near Georgetown, TX 78633
Jonathan
Job Details: 03/04/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site to install previous diagnosed parts. Removed door and installed new. Removed RC right door gasket and installed new. Shaped gasket and checked door seal. All tested good, no water leaks present."
Near Austin, TX 78738
Paul
Job Details: 03/04/2019
DISHWASHER WHIRLPOOL WDF530PAYM3 Arrived onsite for the dishwasher not draining. I found the drain hose at the disposal without a loop in it and stopping up with debris. I put a loop in the hose and tested the unit. I found a lot of sudsing in the machine from residual detergent in the tub. I went over detergent use with mr because they had a water softener installed and I explained to cut back on the detergent because it is causing the pumps to cavitate. There were no water leaks present at the time of service. Call complete.
Near Lakeway, TX 78734
Paul
Job Details: 03/04/2019
DISHWASHER KITCHENAID KUDS03FSSS2 Arrived onsite for the dishwasher that makes a grinding noise when it starts up. I found the drain pump defective. I replaced the drain pump and tested the unit. The unit is quiet and is working as designed. There were no water leaks present at the time of service. Call complete.
Near Pflugerville, TX 78660
Steve C.
Job Details: 03/04/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site with the unit door gasket is torn. Found the right refrigerator door gasket is torn. Replace a door gasket and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Smithville, TX 78957
Joseph C.
Job Details: 03/04/2019
RANGE FRIGIDAIRE BGGF3045RFA "Arrived on site for “display shutting off and oven not shutting down after unit is shut off” complaint. Inspected unit and found gas not burning efficiently. Adjusted burners with no change. Ordering new regulator and safety valve. Bake ignitor damaged and needs replacement. Ignitor sent with me was for broiler. Ordering new ignitor. Will need authorization. Office to set return schedule, due to need for authorization.; ordrng 1 316031501 (valve) and 1 316489403 (ignitor,burner) and 1 5304498819 (regulator) and 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION )"
Near Killeen, TX 76542
Arthur B.
Job Details: 03/04/2019
DRYER WHIRLPOOL MEDB835DC4 Arrived onsite for customer complaint of dryer making loud grinding noises when tumbling. Removed front panel and blower housing and found blower wheel cracked. Removed and replaced blower wheel and reassembled. Tested unit. Unit now tumbles quietly as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78704
Scott
Job Details: 03/04/2019
WASHER MAYTAG MVWC416FW1 Arrived on site for broken agitator . Replaced agitator . Tested unit all tested good . No water leaks detected at time of service . Job complete .
Near Seguin, TX 78155
Diego G.
Job Details: 03/04/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ "Arrived on site. Check for dispenser issues. Found door chute not closing all the way allowing hot air to enter freezer compartment and jammimg up ice in ice bin. Repositioned door chute and cycled, all functions tested OK. No leaks present. Job complete"