We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near New Braunfels, Texas 78130
Andrew
Job Details:
08/24/2022
"Arrived on site to replace previously diagnosed external drain pump. Replaced pump, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, Texas 78729
David S
Job Details:
08/24/2022
Arrived on site to install previous diagnose part. I gained access to the UI and replaced the console. I reassembled the unit and started it. The unit is working as designed. Job complete.
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near New Braunfels, Texas 78132
Andrew
Job Details:
08/24/2022
"Arrived on site to replace both left and right out doors. Replaced parts, unit working as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Georgetown, Texas 78628
Lou
Job Details:
08/24/2022
"Arrived on site to inspect refrigerator leaking water. Upon further inspection, customer advised water leaks from the front lower right corner every few days. I opened the freezer door and found a slab of ice at the bottom of the FC section. Disassembled the FC section and found the right door bracket damaged. Removed the ice and found the drain tube clogged. Pulled the unit out and found the drain tube gapped. Removed the drain tube and found pieces of insulation wedged inside the drain tube. Removed the debris and using my steamer, removed the remaining ice from the FC evaporator drip pan and cleared the drain tube. Re-installed the drain tube at the back and sealed with silicone. Installed a new right door bracket and reassembled the FC section and tested. Unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED6600VU0
Near Leander, Texas 78645
Vincent
Job Details:
08/24/2022
"Arrived on site for dryer, inspected unit and work area. Unit was displaying code F1. Looked up code and main control had to be replaced. Gained access to control replaced it and tested. Unit is now operating as designed. Job completed."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS3
Near New Braunfels, Texas 78132
Andrew
Job Details:
08/24/2022
"Arrived on site to test unit for no power. Found outlet has proper voltage of 120vac. Outlet is on opposite side of where power cord enters cabinet. With where outlet is located, power cord is not long enough to plug directly into outlet. Contractor has a block extension. Eliminated block and used extension cord to same outlet s d unit is working as designed. Advised contractor to relocate outlet to eliminate the need for extension. Job complete."
We serviced a
JENN-AIR RANGE
Model JGS8860BDP
Near Austin, Texas 78745
Scott
Job Details:
08/24/2022
"Arrived on site for range not broiling and right front burner not igniting properly. Found control really faile for broiler , to replaced burner head unit will need all burner heads and screws and orifice holders due to rusting of screws; ordrng 1 WP8507P229-60 (Contol)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, Texas 78753
Wesley
Job Details:
08/24/2022
Arrived onsite and fulfilled the SP heater replacement. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Canyon Lake, Texas 78133
Andrew
Job Details:
08/24/2022
Arrived on site to test unit for water leaking. Verified with customer water she was concerned with was from evap while in defrost. Explained to customer operation of unit and concern is not an issue. Unit is working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Austin, Texas 78754
Wesley
Job Details:
08/24/2022
Arrived onsite and found unit operating with failed capacitor causing motor failure. Replaced capacitor to repair. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, Texas 78724
Matthew
Job Details:
08/24/2022
Arrived onsite for dishwasher heating element not functioning. Upon arrival put unit in diagnostics. Found no stored error codes. Ran diagnostics and all components are functioning including heating element. Found customer not receiving adequate hot water. Notified customer that unit requires 120 degrees minimum to perform optimal. Also instructed customer on use of rinse aid and proper loading. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Nolanville, Texas 76559
Paul
Job Details:
08/24/2022
"JM: Arrived onsite to inspect refrigerator no cool. Tested compressor and got .53 amps. Compressor was a little worm from constantly running. Evaporator fan was not running. Tested voltage control to the evaporator fan and there was no voltage present. R/R HV control and tested. Operational test good, no leaks observed during service. Call complete."
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Georgetown, Texas 78633
Lou
Job Details:
08/24/2022
"Arrived on site to inspect cooktop burners not working. Upon further inspection, I tested the cooktop burners and found the front left and right burners take too long to ignite and when they do, it shoots a large flame. The front middle burner had the incorrect burner cap on it and the customer provided extra caps and I replaced the cap with the correct part. The front left and right burner heads are on order and I will need to return with both. No gas leaks detected during service.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Hutto, Texas 78634
Cliff
Job Details:
08/24/2022
Arrived on site to diagnose a refrigerator that is leaking and not producing ice properly. Found icemaker holding cubes causing overfill and dispenser door not sealing properly; ordrng 1 W11189145 (Dispenser motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, Texas 78745
Scott
Job Details:
08/24/2022
Arrived on site for leaking dishwasher . Ran diagnostics and unit leaking from sump . Ordering sump . Call to set return ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Killeen, Texas 76542
Paul
Job Details:
08/24/2022
"Arrived onsite to inspect refrigerator not making ice. I found that when testing the ice maker I maker motor had failed. Needs ice maker replaced. R/R ice maker and tested. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Belton, Texas 76513
David Z
Job Details:
08/24/2022
"Arrived on site to diagnose refrigerator that is not producing ice and has a light out in the freezer compartment / RC. Examined unit and found failed freezer module causing light failure, also confirmed ice machine throwing E5 error. Was able to cycle in diagnostic and fill, but will not produce due to failed thermistor.
We serviced a
KENMORE DRYER
Model 110.775326
Near Austin, Texas 78724
Matthew
Job Details:
08/24/2022
Arrived onsite for dryer not starting a cycle. Upon arrival inspected unit. Found dryer door switch failed. Replaced switch and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near New Braunfels, Texas 78130
Kevin
Job Details:
08/24/2022
"Arrived on site and inspected washer and found tub ring has popped off, agitator and wash plate are physically broken. Also found little latch will not operate. Replaced agitator and wash plate and lid latch and reset tub ring and it will now complete a diagnostic cycle. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Killeen, Texas 76549
Paul
Job Details:
08/24/2022
JM: Arrived to inspect refrigerator leaking water onto the floor. Upon arrival I found that a block of ice had frozen to the bottom of the FC. I defrosted the unit with my steamer and vacuumed out any remaining water. I found the drain tube in the chassis crushed. I took 1 photo. I called techline and spoke with Drew SR# 7734432702. I sent Drew the photo. Unit is getting put in for review due to being not repairable. Explained to the customer that someone would be in contact with them in the next 5 business days. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Leander, Texas 78641
Kimo
Job Details:
08/24/2022
Arrived onsite for refrigerator with an ice maker that wont dispense. Upon inspection I found that the freezer door switches connector was not settled properly resulting in the unit thinking that the door was open all the time I resettled the connector and tested the unit several times and found unit operating as designed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Jonestown, Texas 78645
Vincent
Job Details:
08/24/2022
"Arrived on site to install previously diagnosed parts, installed all parts ordered by previous tech. Used my heat gun to reform new door gasket and advised CX to keep doors closed for a minimum of 6hrs. Unit had frost on the freezer chamber just on the goods none build up on the evap cover. I explained to CX that its a must that doors dont stay open more than seconds because moisture will get up in the cooler sections and cause frost. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ04
Near Austin, Texas 78702
Scott
Job Details:
08/24/2022
Arrived on site for condensation on top of ice maker housing on door . Slight adjustment to FZ hinges. Used perma-gum on top corner of door to slightly push gasket to better met cabinet . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Bastrop, Texas 78602
Joe Z
Job Details:
08/24/2022
Arrived onsite for MS HAS HAD 4 ELECTRICIANS OUT . Upon arrival removed unit from cabinet to inspect. Found that the unit had Ben dropped and crushed near high voltage components. uploaded pics on SD. Also found mounting bracket is not secured. Called techline for assistance. Tech determined that there is not a repair for me to make today under warranty and said that customer can call customer service if she needs to. Tech gave SR#7734432189. Could not re install unit to cabinet for safety reason.customer asked to place unit in garage . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Austin, Texas 78754
Wesley
Job Details:
08/24/2022
Arrived onsite for lighting issue and found freezer lighting failure. Replaced the freezer light to repair. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL VENTHOOD
Model WVW73UC6LS0
Near Georgetown, Texas 78626
Lou
Job Details:
08/24/2022
"Arrived on site to inspect venthood discolored and scratched. Upon further inspection, I found the chimney discolored and found no scratches. Using my stainless steel cleaner, I cleaned the chimney and hood and advised the customer that there is nothing wrong with the either part; they just needed to be cleaned properly. I made recommendations for use and care. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDB00
Near Leander, Texas 78641
Kimo
Job Details:
08/24/2022
"Arrived onsite for refrigerator that is not cooling. Upon arrival I installed the evap and found no frost pattern but a ice ball on the cap tube. I gained access to the back of the unit where I found the compressor running, I unplugged unit and plugged it back in to test the startup amps and found that the unit would spike to 14amps and the as the unit began to run the amps dropped. .6amps,.5amps, .4.8amps. All this leads me to believe that theres a sealed system issue I am ordering 1x ss 2rh. Office to reschedule.; ordrng 1 WPW10507886 (COMPRESSOR) and 1 Uvdrier (Uv drier) and 1 W10836706 (EVAPORATOR)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Austin, Texas 78702
Scott
Job Details:
08/24/2022
"Arrived on site for fridge not cooling . Both sections room temp. Compressor not running . Relay would just click. Replaced start relay . Compressor started running . Waited around , after a few mins temps started going down. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL COOKTOP
Model JGD8130ADS
Near Austin, Texas 78750
David S
Job Details:
08/24/2022
Arrived on site for cooktop burner heads rusting. I inspected the unit and work area. I found the front left burner head rusted through. I found the front left and right burners not igniting. I removed the assemblys and found the burner heads rusting out below and two ignitors broken. I recommend replacing all 4 heads and the front two ignitors.; ordrng 4 74004053 (Ignitors)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Leander, Texas 78641
Gerry C
Job Details:
08/24/2022
"Arrived to instal previously diagnosed and ordered parts. I found the unit cooling well and the FC was at 5 F. I discussed the CX complaint and it was the unit would work fine and intermittently the temperature would climb and then afterwards, water would pool in the bottom of the unit and then it would start cooling normally until the next incident. Inspection of the unit revealed the FC door liner was allowing the gasket to pull up and get very near the top of the front lower border, allowing air to circulate into the FC chamber. The upper FC drawer was binding badly, preventing full closure of the door and plastic debris was found within adjacent areas to the rear and lower drawer slide areas. I removed the debris and applied MFG approved lubricant and the prior binding of the upper drawer and subsequent failure of the FC door slides to pull the door fully closed, was completely remedied. The right RC door gasket was torn in several places and the magnetic door strip could be seen as well. I tested the defrost system and found it working as designed and cycled the compressor multiple times, without fail. Office to order FC door and RH RC door gasket. Office to contact the CX and arrange return service. No leaks observed during service. ; ordrng 1 12977880SQ (FC Door, SS) and 1 W10830162 (RC RH Door Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Austin, Texas 78704
Scott
Job Details:
08/24/2022
Arrived on site for fridge not cooling and UI display dead . Found wire harness in door has been pinched . Will need new fresh food done . Ordering door . Will need AUTHO. No water leaks detected at time of service. Call to set return ; ordrng 1 W11396766 (Fresh food door) and 1 Autho
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near San Marcos, Texas 78666
Kevin
Job Details:
08/24/2022
"Arrived on site and found washer has standing water in tub, found drain pump harness is broken, took 1 picture. Redid connectors and washer will now complete a diagnostic cycle. If issue continues lower harness will be needed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Austin, Texas 78738
Justin
Job Details:
08/24/2022
"Arrived on site for a refrigerator with an ice maker that doesnt work and the unit is making a loud chugging noise. On arrival the customer provided a video of the sound and it appeared to be the compressor valves rattling. I checked temps and found the FC at 8?F when set to 3?F and the RC at 40?F when set to 34?F. I gained access to the RC door harness and found two wires damage and two completely severed going to the IM. They were to close the the door to repair. This is why the IM is not working. I then gained access to the back of the unit and found the RC drain line was missing and the unit was dripping directly into the bottom of the unit. I was able to replicate the noise and verified it was coming from the compressor. In order to repair the unit it will need a new door, compressor, and RC drain line. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QTS03
Near Dripping Springs, Texas 78620
Luis
Job Details:
08/24/2022
"Arrived on site. Removed evaporator cover found uv dye on weld joint,repaired weld joint,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Killeen, Texas 76543
Paul
Job Details:
08/24/2022
JM: Arrived onsite to inspect dishwasher. I found that the right wheels on the adjuster were broken and that both the stoppers were missing. I replaced both the adjuster kit and attached new stoppers. I tested the unit and the operational test was good. No leaks observed during service. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Hutto, Texas 78634
Cliff
Job Details:
08/23/2022
Arrived on site to diagnose a dryer that is making unusual noise. Found vibration noise in unit and installed vibration pads. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Hutto, Texas 78634
Cliff
Job Details:
08/23/2022
Arrived on site to diagnose a washer that is not draining. Found debris caught in pump and cleared out pump. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Robinson, Texas 76706
David Z
Job Details:
08/23/2022
Arrived on site to diagnose refrigerator with damaged plug. Found plug prongs broken off from transport. Replaced harness. Unit working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model KOSE900HSS00
Near Temple, Texas 76504
Tyler
Job Details:
08/23/2022
Arrived on site for wall oven. Upon arrival customer found unit not in warranty and diagnosis and wants to contact whirlpool. No service preformed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Burnet, Texas 78611
Kimo
Job Details:
08/23/2022
"Arrived onsite for washer that was flailing around in spin. Upon inspection I found that the gearcase leaking and the basket damaged and spinning freely in tub with no resistance. I attempted to removed the Agitator and found that it wood not come off no mater what.o replace the tub, basket, Agitator, gearcase, cam and belt.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Austin, Texas 78717
Scott
Job Details:
08/23/2022
Add on Arrived on site for off balanced and vibrating. Found from left foot not touching floor . Readjusted leaving foot . All checked normal in diagnostics. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW02
Near Austin, Texas 78753
Matthew
Job Details:
08/23/2022
"Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Found all light on and fans running. Accessed compressor compartment and found compressor not running. Verified voltage and has 120vac. Replaced start device and had no results. Customer needs to be replaced. Spoke with SW, ordering parts . Office to reschedule ; ordrng 1 R600a (Ss repair 3hr)"
We serviced a
GE DISHWASHER
Model PDW9280L00SS
Near Georgetown, Texas 78633
Lou
Job Details:
08/23/2022
"Arrived on site to inspect dishwasher not draining. Upon further inspection, I placed the unit in diagnostics and tested all components and unit is operating as designed. I tested in a normal wash mode and once the unit filled with water, it failed to turn on. I pressed the start button again no it began to fill then stopped and after a brief moment the unit began to wash. It has been an ongoing issue with this unit stopping mid-cycle and not draining. I placed the unit in diagnostics again and while testing the valve, I paused for approximately one minute and when I see the key to engage the motor, the unit got out of diagnostics and went into a normal wash ready mode. I removed the outer door panel and found where water had leaked in through the dispenser. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Austin, Texas 78750
David S
Job Details:
08/23/2022
"arrived on site for. Washing machine throwing error codes. I inspected the unit and work area. I found fault codes F9e1 long drain, f8e3 over flow condition in diagnostics. I ran a diagnostics cycle, I inspected the dispenser and found it empty. While running a diagnostics cycle I noticed the unit filling up with suds when no soap is used. I let the unit finish the cycle and found it spinning and draining as designed. I spoke to the customer about running a clean cycle on the unit once every two months to prevent soap scum build up which can lead to over sudding.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Pflugerville, Texas 78660
Wesley
Job Details:
08/23/2022
Arrived onsite for flickering light and inspected unit for control or connection failure and determined that the filament in the light bulb was loose and bouncing causing the flickering. Advised that light bulb should be replaced. All else checks good. Unit is in good working order.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Austin, Texas 78704
Luis
Job Details:
08/23/2022
"Arrived on site for cooling issue in fresh food compartment. Found evaporator incased in ice,diagnosed a defective thermistor,removed fan scroll,defrosted evaporator replaced thermistor and fan scroll,reassembled unit ran diagnostics checked air flow good,changed defrost setting to basic.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHW00
Near Taylor, Texas 76574
Cliff
Job Details:
08/23/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker fill tube frozen over and removed ice from tube. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Seguin, Texas 78155
Andrey
Job Details:
08/23/2022
"Arrived on site to test unit for freezer door not closing properly, customer stated that it was working good and then one day it stopped, tested unit found frost buildup on rails, used steamer to thaw out slides, door is now functioning properly, gasket is sealing properly, advised customer to open and close from center of handle to prevent door not sealing properly causing frost buildup, at this time unit is functioning properly, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Georgetown, Texas 78628
Gerry C
Job Details:
08/23/2022
Arrived on site to install previously diagnosed parts. On inspection found the RC and the FC light were not working. CX asked if the tape was supposed to be on the RC and the FC on door switches. Removed all the tape off the switches and tested unit. Unit operating as designed. No leaks observed during service.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505ESS1
Near Dripping Springs, Texas 78620
Luis
Job Details:
08/23/2022
"Arrived on site for no ice. Removed cover found broken wire on cutter grid,ran diagnostics all test passed good frost formation on evaporator plate. Replaced grid cutter assembly. used 1 W10919199 (Grid cutter) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Jarrell, Texas 76537
Paul
Job Details:
08/23/2022
JM: Arrived onsite to inspect microwave door. I found that the microwave outer door was not hooked to the inner door panel correctly. I hooked the door and panel properly and the door began operating as designed. Tested door a few times. Operational test good. Call complete.
We serviced a
WHIRLPOOL COOKTOP
Model JIC4430XS
Near Austin, Texas 78751
Joe Z
Job Details:
08/23/2022
"Arrived onsite for tripped breaker/burner out. Upon arrival unit displaying F47 error code. Tenant stated that the unit did not Tripp breaker, it was just making a clicking noise. The left rear and left front burners operate correctly. The right rear and right front burner do not operate. Need to replace module right rear burner and right front burner. Office to reschedule ; ordrng 1 W10857232 (Module) and 1 W10396547 (Hot plate) and 1 WPW10396549 (Hot plate)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near New Braunfels, Texas 78130
Andrew
Job Details:
08/23/2022
Arrived on site to test unit for not starting/completing cycles and constant clicking. Found unit will not enter into diagnostics and relays for valves just clicking consistently. Replaced latch with no improvement. Recommend replacing control. Ordering valve as a precautionary to ensure completion on return visit. Office to reschedule. ; ordrng 1 W11513246 (Control) and 1 W11513255 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Belton, Texas 76513
Tyler
Job Details:
08/23/2022
Arrived on site for dishwashing needing previously diagnosed element. Upon arrival reconfirmed issue and installed part. Reassembled intested unit and found no leaks. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Taylor, Texas 76574
Cliff
Job Details:
08/23/2022
Arrived on site to diagnose a refrigerator that had ice building up in fc. Found no defrost issues or evidence of airleaks. Advised customer that door may not have fully closed causing the issue. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Round Rock, Texas 78665
Wesley
Job Details:
08/23/2022
Arrived onsite for unit not drying the clothes and foun unit not heating due to shorted wall outlet not making good contact. Demonstrated to the customer findings. All else checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Round Rock, Texas 78665
Wesley
Job Details:
08/23/2022
Arrived onsite for not spinning out clothes consistently and provided install and instruct on washer performance. Calibrated and tested. No error codes. Smooth empty spinning operation. All checks good. Unit is operating as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Austin, Texas 78753
Wesley
Job Details:
08/23/2022
Arrived onsite and replaced the display. Unit is now operating as designed.
We serviced a
WHIRLPOOL RANGE
Model IEL730CS1
Near Cedar Park, Texas 78613
Scott
Job Details:
08/23/2022
"Arrived on site for unit made loud pop and went dead . Found cord ,block and main harnes shorted out . Ordering 3 prong range cord , main harness and block ; ordrng 1 PT220 (Range 3 prong) and 1 W10580238 (Main harness)"
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS3
Near Georgetown, Texas 78633
Lou
Job Details:
08/23/2022
"Arrived on site to inspect venthood. Noises. Upon further inspection, I tested the venthood and could hear something within the fan blades banging around and the vent making a whirling noise. I removed the blower and found that the damper had fallen into the blower housing. I re-installed the damper (photo) and reassembled the unit and retested. Unit is operating as designed. Job completed."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Killeen, Texas 76549
Tyler
Job Details:
08/23/2022
Arrived on site for washer not spinning. Upon arrival confirmed issue customer stated unit had but found no errors in diagnostics. Found stator ohmed within specs. Found cause of failure was spin being turned off during wash cycle. After resetting u it I found u it could spin as designed during normal wash cycles. No leaks found. Reported findings to techline Andrew sr#7734423402. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near San Marcos, Texas 78666
Andrew
Job Details:
08/23/2022
"Arrived on site to replace FC led module. Replaced module, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Florence, Texas 76527
Paul
Job Details:
08/23/2022
"JM: Arrived onsite to inspect washer door not closing properly. I found that the latch was broken and that is why the door is not closing. R/R latch and went into diagnostics and tested component activation, manually tested door lock. Operational test good, no leaks observed during service. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Georgetown, Texas 78628
Gerry C
Job Details:
08/23/2022
"Arrived to inspect heating issue. I tested the unit and it had full function and heated as designed. I removed the unit for inspection and after discussing the issue with the CX, elected to remove and replace the magnetron, capacitor and diode. After reinstallation, I found the unit did not operate the fan in low speed during heating and it would no longer work manually as well. I removed the unit again and found the low speed connector within the fan plug assy was not fully seating and making intermittent contact, causing the fan to stop and the magnetron to stop heating via the thermistor. Magnetron, cap and diode wee required to correct likely damage from repetitive over temperature condition. Operational test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Dripping Springs, Texas 78620
Luis
Job Details:
08/23/2022
"Arrived on site for fresh food not cooling. No air flow to fresh food compartment,ran diagnostics bimetal reading open,removed evaporator cover found blown bimetal. Defrosted evaporator replaced bimetal,reassembled unit checked air flow to fresh food compartment good; used 1 WP2182381 (Bimetal) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, Texas 78724
Joe Z
Job Details:
08/23/2022
"Arrived onsite to install previously diagnosed parts. Installed UI, owi sensor, and filter. Test unit and unit operates as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cedar Park, Texas 78613
Scott
Job Details:
08/23/2022
"Arrived on site for fridge stop making ice . Found during harvest the bail arm only dropping down 1/4 -1/2 inch . Replaced IM and now arm is fully extended when harvesting . IM is properly filling . Called tech line to document ,Sr 7734418245. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS09
Near New Braunfels, Texas 78132
Andrew
Job Details:
08/23/2022
"Arrived on site to test unit for broken outer glass on microwave. Replaced microwave, unit is heating and working as designed.
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Austin, Texas 78723
Joe Z
Job Details:
08/23/2022
"Arrived onsite for NO HEAT AT ALL . Upon arrival test unit and found unit is heating,just not venting. Unit failed vent test. Found vent hose kinked and a big ball of lint was clogged in hose. Cleared lint and straighten the hose. Test unit and vent test now passed. Job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Jarrell, Texas 76537
Paul
Job Details:
08/23/2022
JM: Arrived onsite to inspect cooktop not heating correctly. I tested the unit and the front right inner element was not coming on correctly. I found that the front supply line for the inner element was not plugged in when I took the unit apart and needed to be plugged in. I plugged it in and the unit began operating as intended. Operational test good. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Georgetown, Texas 78626
Gerry C
Job Details:
08/23/2022
"MR Arrived on site to install previously diagnosed parts. Installed blanket and toe plate on unit. Ran through test mode, running as designed. No leaks observed during service."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Burnet, Texas 78611
Kimo
Job Details:
08/23/2022
Arrived onsite for washer controls that are not working. Upon inspection I found that the unit was flashing the sensing light. I corrected this by pushing and holding the start/ cancel button for 3rds and the proceeds to test the unit and found that it operated as designed. Checked the cam and found it good I replace the shit actuator just in case it was failing and was not showing me at thei moment I time. I the ran a regular cycle on cold tap but to the fact the the cx didnt hav hot water at the house so the hot water valve was not hooked up. The unit spent a little longer in sensing maybe due to a slower then normal flow of water but the unit did work. No leaks found job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hutto, Texas 78634
Cliff
Job Details:
08/23/2022
Arrived on site to diagnose a gas range with damaged regulator. Found regulator cracked and replaced it. Unit was not installed for testing.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Seguin, Texas 78155
Andrey
Job Details:
08/23/2022
"Arrived on site to test unit for burn smell, customer stated that it was taking 2 cycles to dry clothes, tested unit with vent tester and it passed, tested all sensors and all it good, removed element and found no objects on it, heater is cycling, called safety and presented my findings, SR#7733372571, was advised to call tech line and document with them, called tech line, since unit is functioning properly no additional part replacement was advised SR#7734425022, at this time unit is running as designed, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Seguin, Texas 78155
Andrey
Job Details:
08/23/2022
"Arrived on site to test unit for no heat, tested unit found loud vibrating noise coming from the magnetron and no heat, replaced capacitor, magnetron and diode. tested unit unit now running as designed, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Canyon Lake, Texas 78132
Andrew
Job Details:
08/23/2022
"Arrived on site to replace control and drain pump from previous diagnosis. Replaced parts, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Buda, Texas 78610
Kevin
Job Details:
08/23/2022
"Arrived on site and found saved error code F9E1, customer wash washing a single blanket that did not complete. Found blue wire at harness to drain pump was broken, after reconnecting it drain pump is running properly. Ran a diagnostic cycle to confirm operation, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Round Rock, Texas 78681
Vincent
Job Details:
08/23/2022
"Arrived on site for dishwasher, inspected unit and work area.set unit in diagnostics and found no stored error codes. Tested unit in diagnostics and found control losing power replaced control and tested good. Spoke to Butch from techline and I explained to him what was going on. SR#7734424041 no leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Cedar Park, Texas 78613
Scott
Job Details:
08/23/2022
"Arrived on site for unit dead. Unit is getting correct voltage. Checked tod, buse fuse and 20a fuse all checked normal.conrtol is getting voltage . Not getting any voltage to UI panel. Replaced appliance control board . Unit is now powering up. Unit preheated and microwave heating water to whirlpool specs . Job complete"
We serviced a
WHIRLPOOL OVEN
Model KFGD500ESS
Near Burnet, Texas 78611
Kimo
Job Details:
08/23/2022
Arrived onsite for range that has a front right burner that is not lighting. Upon arrival I attempted to light said burner and found that it would not. I check the ignitor and found that the spark that if produced was not traveling into the path of the gas. I adjusted the ignitor thus changing the angle that the spark traveled and now the burner works as designed job complete no leaks at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Taylor, Texas 76574
Cliff
Job Details:
08/23/2022
Arrived on site to diagnose a dishwasher that is not responding to user input. Found ui housing peeling allowing moisture to shore ui control. Both parts will need to be replaced to complete repairs; ordrng 1 W11460962 (Ui control) and 1 W11460908 (Ui housing)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Andice, Texas 78628
Vincent
Job Details:
08/23/2022
"Arrived on site for dishwasher, inspected unit and work area. Set unit in diagnostics and found no stored error codes. I then ran a test cycle and tested and found no water coming in. Inspected the water line and found the valve closed at the wall, I turn it back in and tested unit is operating as designed. No leaks where observed during service. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Waco, Texas 76712
David Z
Job Details:
08/23/2022
Arrived on site to install new heater per SP W11540964. Installed heater and verified no water damage or leaks present. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Georgetown, Texas 78633
Lou
Job Details:
08/23/2022
"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element missing the bushings. When I pulled the unit out, I found minimal water damage to the cabinets on the left and right and the sheet rock at the rear of the unit. Also found the baseboards with minimal damage (photos). Per service pointer #W11540964, I removed and replaced the element and tested. Customer advised that they would not replace the cabinets or sheet rock that has damage as its minimal. Offered to leave the old element with customer and they chose to not take it. Unit is operating as designed and no water leaks observed during service. Job completed."
We serviced a
JENN-AIR OVEN
Model JJW9430DDS
Near Lakeway, Texas 78734
Kevin
Job Details:
08/23/2022
"Arrived on site and Inspected Double oven and found control panel is unresponsive, due to the age of the oven control panel is to be ordered. if replaced use control panel would not have any warranty provided by appliance express.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS01
Near Austin, Texas 78734
Luis
Job Details:
08/23/2022
"Arrived on site for noise complaint. Ran diagnostics unit passed all diagnostic test no odd noise,ran defrost cycle passed,compressor powered on no odd noise. Possibly vibration noise when compressor runs through high speed."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, Texas 78717
Scott
Job Details:
08/23/2022
"Arrived on site for for dead dryer . Found no voltage at block. Break was tripped . Tried Reset breaker but kept tripping . Unplugged dryer , breaker is still tripping . Advised to have electrician check breaker and outlet . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near San Marcos, Texas 78666
Andrew
Job Details:
08/23/2022
Arrived on site to test unit for FC ice maker not making ice. Found something was holding gears up. Freed gears and ice maker ran diagnostics no issues. Advised customer to monitor and if issue persists recommend replacing FC ice maker. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, Texas 78746
Matthew
Job Details:
08/23/2022
"Arrived onsite for dryer display not functioning. Upon arrival inspected unit. Found LCD board has failed, although no display, keys seem to respond. Replaced console. Tested unit and unit is functioning properly. Dis however notice that the unit is experiencing poor air flow. Unit is heating but is not able to push moist air out. Recommended customer shorten vent hose to 3-4 ft and have a company do an external ventilation cleaner. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JS0
Near Jarrell, Texas 76537
Paul
Job Details:
08/23/2022
"JM: Arrived onsite to inspect long preheat times on range. CX reports that it is taking 30min+ to preheat to 450. I tested amp draw on both heating elements. Broil was 14.2 amps and bake was 10.8 amps. Tested at 350?, Hi-cycle 375?, low-cycle 344?. I put a -10? offset and tested again. Second cycle: Hi-cycle 364?, low-cycle 334?. The unit is now taking 15min to go from cold to 450?. Operational test good. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near New Braunfels, Texas 78132
Andrew
Job Details:
08/23/2022
Arrived on site to test unit for RC not cooling properly. Found RC evap thermistor was reading 57 degrees and covered in ice. Replaced evap cover kit/assembly. Unit working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Austin, Texas 78731
David S
Job Details:
08/23/2022
Arrived on site for dishwasher not washing and flashing error codes. I inspected the unit and found fault codes F9e2 f8e4 f9e1. I ran a diagnostics cycle and found water running over the right front edge. I releveled the unit and it stopped leaking. Job complete.
We serviced a
WHIRLPOOL DRYER
Model MED6230RHW2
Near Jarrell, Texas 76537
Paul
Job Details:
08/23/2022
"JM: Arrived onsite to install previously diagnosed and ordered parts. R/R control panel and tested unit. Operational test good, no leaks observed during service. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Austin, Texas 78735
Leonardo
Job Details:
08/23/2022
Arrived on site to test unit for not starting. Test unit and found unit not filling with water. Put unit on test mode and unit fills with water but not on normal cycles. Replaced board test unit and unit filling with water but wash motor not coming on. ordrng 1 W11460946 (Sump and motor) and 1 2hour (2 hour)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW1
Near Austin, Texas 78704
Matthew
Job Details:
08/23/2022
"Arrived onsite for oven not reaching temperature. Upon arrival inspected unit. Verified supply voltage. Checked voltage from control and was good. Checked element and element had no continuity, checked resistance and was OL. Unit had failed element. Replaced element and tested. Unit is now functioning properly. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Dripping Springs, Texas 78620
Leonardo
Job Details:
08/23/2022
Arrived on site to replaced element due to special project. Replaced element test unit and unit test good job complete no leaks present.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Georgetown, Texas 78633
Lou
Job Details:
08/23/2022
"Arrived on site to inspect dishwasher rack issues. Upon further inspection, I found the upper rack left stop laying on the countertop. I placed the stop,back on the rail and tested the rack functions and it is operating as designed. I recommended replacing the stops with the same stops that are on the back of the rack rails and the customer agreed to it. I removed the front stops and replaced them with rear stops and tested operation. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Austin, Texas 78717
David S
Job Details:
08/23/2022
"Arrived on site for washing machine not filling up enough in wrinkle control setting. I put the unit into a diagnostics cycle and found no fault codes. I ran a diagnostics cycle and found it working properly. I spoke to the customer about what the settings for wrinkle control are, that it doesnt auto sense itll fill to a certain setting, medium, automatically. I advised the customer to set wrinkle control to high and max fill when washing shirts. I gained access to the pressure tube and found it clear, I gained access to the gear case and pressure dome and found them in working order. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, Texas 78717
Vincent
Job Details:
08/23/2022
"Arrived on site to install previously diagnosed parts, installed both water valves and then tested. Unit is now opals designed. No leaks where observed during service. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, Texas 78702
Joe Z
Job Details:
08/23/2022
Arrived onsite for F8-E4. Upon arrival ran diagnostics and got error F8-E4 float switch. Inspected drip pan and had water. Found unit is installed incorrectly and leaning forward. Test unit and did not find leaks. Recommend to customer to have unit reinstalled. New mounting holes will need to be made to cabinet. Unit operates as designed.No leaks present at this time . Job complete

