Service History 876

Near Austin, TX 78735
Scott
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site , found diffuser door not closing properly . Small amount of ice around diffuser . Replaced diffuser and thermistor. All checked out in diagnostics . Job complete . No water leaks detected ."
Near Temple, TX 76504
Arthur B.
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL n/a Arrived onsite for customer complaint of French door refrigerator RC light on one side not coming on. Removed housing and found harness not connected to socket. Secured harness and tested. All lights now come on as designed. All water connections were dry at time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for “noisy operation” complaint. Inspected unit and found doors crooked and unit pushed against the back wall. This causes water lines to be pushed into paper compressor cover and making rattling noises. Adjusted feet to level unit. Pulled unit away from back wall, to allow proper airflow. No leaks detected, at time of service."
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived on site to repair icemaker with loose shut off arm. Replaced cracked ar. All water connections were dry.
Near Round Rock, TX 78664
Andy
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Arrived on site for to install previously diagnosed parts. Installed parts and tested unit. All operations are normal. No water leaks present at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the ice maker and IM bottom bracket due to the bracket breaking and the ice maker falling into the FC section. Tested the IM and it operated as designed. No water leaks observed during service, job completed."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 07/17/2019
OVEN WHIRLPOOL WOS51EC0AS04 "RD Arrived onsite for oven found display flashing on and off. Performed diagnostics determined display control was needed. installed replacement display, powered unit on received on red lines across the display. Installed replacement control board resolved display issues. Test ran on bake control oven was heating with no problems"
Near Austin, TX 78747
Leonardo
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for panel damaged. Found dents on front panel. Replaced panel test unit and unit test good no damaged found on new panel. Job complete.
Near Waco, TX 76708
Arthur B.
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived onsite to install new linear compressor to French door refrigerator from my prior visit’s diagnosis. Removed compressor and installed new replaced using braising methods. Installed non UV drier and process stub. Vacuumed unit down to -25. Charged unit with 4.66 oz of R134a. Reassembled and tested unit m. Good frost pattern on evaporator. Advised customer to wait 24hrs for unit temperatures to settle. All water connections were dry at time of service.
Near Belton, TX 76513
Al
Job Details: 07/17/2019
MICROWAVE AMANA AMV2307PFS-2 Arrived to inspect light issues.Confirmed the complaint and removed and replaced the control.Reassembled the unit and unit began operating as designed.Job complete.
Near Leander, TX 78645
James
Job Details: 07/17/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site and installed new blanket on dishwasher. Customer was sent the part from whirlpool. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78628
Tyler B.
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived onsite for unit missing kick panel and clips. Installed kick panel and clips and tested good,"
Near Austin, TX 78745
Leonardo
Job Details: 07/17/2019
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to test unit for left rear burner turning off on low. Removed front panel and ignitor switch to adjust flame for burner. Test unit and unit test good after adjusting flame job complete.
Near Leander, TX 78641
Jonathan S
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 “Rd” Arrived onsite for item freezing toward the back of the rc. Measured temp in fc temp found within range. Performed diagnostics mode and tested both thermostats and damper controls all tested properly. Instructed customer on how unit operates and use care guide.
Near Cedar Park, TX 78613
James
Job Details: 07/17/2019
REFRIGERATOR LG LFX25975ST03 Arrived on site and installed new ice maker. Tested operation and found ice maker fills with water and is cycling properly. Job complete
Near The Hills, TX 78738
Paul
Job Details: 07/17/2019
OVEN KITCHENAID KOSE500ESS04 Arrived onsite for the oven making a loud fan noise. I found the blower defective causing the loud noise. I replaced the blower and tested the oven. The unit is quiet and is working as designed. Call complete.
Near New Braunfels, TX 78130
Robert
Job Details: 07/17/2019
DRYER WHIRLPOOL CGM2745FQ0 Arrived on job for complaints of smell of gas. Found gas valve not closing properly. Will need to replace valve ; ordrng 1 285904 (burner-gas)
Near Austin, TX 78757
Wesley
Job Details: 07/17/2019
DRYER WHIRLPOOL WGD49STBW2 Arrived on side and found unit operating with broken switch. Repaired by replacing switch. Unit is now operating as designed.
Near New Braunfels, TX 78130
Robert
Job Details: 07/17/2019
WASHER WHIRLPOOL CAE2745FQ0 Arrived on job for complaints of not spinning. Ran diagnostics and no codes and working properly. Ran calibration.
Near Pflugerville, TX 78660
Cliff
Job Details: 07/17/2019
WASHER WHIRLPOOL WET4027HW0 arrived on site to diagnose a washing machine that is not completing cycles. Found pressure tube kinked during manufacturing. Routed line properly and verified operation. All is working properly at this time and no leaks were found at time of service.
Near Austin, TX 78731
Andy
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KBFN402EPA
Near Austin, TX 78717
Tyler B.
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDT790SAYM2 "Arrived on site for unit leaking. Ran unit and found diverter motor leaking, replaced pump and motor and tested good, no leaks on site"
Near New Braunfels, TX 78132
Robert
Job Details: 07/17/2019
WASHER WHIRLPOOL WFW8620HW1 Arrived on job for complaints of top damaged. Confirmed damage and replaced top.
Near Cedar Park, TX 78613
James
Job Details: 07/17/2019
REFRIGERATOR GE GSL25JFPABS Arrived on site and installed new reservoir. Customer stated that the ice maker was not producing ice. I found ice maker turned off. Turned ice maker on and ran a harvest cycle to tested operation. Ice maker works properly and water dispenser works properly now with no leaks. Job complete
Near Smithville, TX 78957
Steve C.
Job Details: 07/17/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for the unit light will not turn on. Found the light socket has a burnt spot and also no power to the lightbulb. Replace the control and the socket housing. Tested the unit and the unit is working properly.
Near Jonestown, TX 78645
James
Job Details: 07/17/2019
FREEZER WHIRLPOOL WSZ57L18DM00 Arrived on site and tested operation. I found unit ihad started cooling but the evaporator is frozen over and looks to have finally defrosted in center. Cleared all ice build up and installed new control. Tested operation and found unit working properly. Job complete
Near Round Rock, TX 78664
Cliff
Job Details: 07/17/2019
DISHWASHER FRIGIDAIRE FFCD2413US1A Arrived on site to diagnose a dishwasher that is making abnormal noise. Tested unit and found circulation pump bracket not fully mounted causing abnormal vibration through pump assembly. Assembled pump and mounting bracket properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78753
Wesley
Job Details: 07/17/2019
RANGE WHIRLPOOL WFC150M0EB1 Arrived on site and found unit had burning damage from normal use. Repaired using harness and burners. Unit is now operating as designed. Advised customer on repair.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 07/17/2019
DISHWASHER LG LDP6797ST "Arrived on site for door lock replacement. Replaced lock and tested good, no leaks on site"
Near Austin, TX 78728
Tyler B.
Job Details: 07/17/2019
WASHER WHIRLPOOL WTW4816FW2
Near Spicewood, TX 78669
Paul
Job Details: 07/17/2019
OVEN WHIRLPOOL WFG320M0BS3 Arrived onsite for the oven with the light bulb out. I found the bulb loose in its base and it came out of the base when I tried to turn it leaving the base in the socket. I removed the base from the socket and replaced the bulb. I vacuumed up the loose glass that fell in the oven cavity. The light is working as designed. Call complete.
Near Waco, TX 76705
Arthur B.
Job Details: 07/17/2019
REFRIGERATOR GE GFE24JSKFFSS Arrived onsite for customer complaint of French door refrigerator not dispensing ice. Found ice bucket yoke stripped. Ordering ice container and auger motor. OF to R/S once part eta is available. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WR30X25035 (ice bucket asm) and 1 WR60X24993 (auger motor asm)
Near Temple, TX 76502
Al
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived to inspect dishwasher not heating.Confirmed the complaint and removed and replaced the heater and control.Reassembled and unit tested as designed.All water lines were dry at the time of service.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 07/17/2019
OVEN WHIRLPOOL WOS51EC0AS04 "(Rd)Arrived onsite for Oven over cooking. Inspected unit and work area. Found door not setting properly and causing gasket to fold over. Corrected door and gasket. Performed diagnostics mode and tested for error codes, none found . Performed temperature test on standard bake at 350°. Found average temperature at 366°. Calibrated unit -15°. Spoke with customer calibration and user care guide. All tested good."
Near Leander, TX 78641
James
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site and installed new control, ui and Orion board. Tested operation and found unit working properly. Job complete"
Near Austin, TX 78735
Leonardo
Job Details: 07/17/2019
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site to test unit for light not coming on. Test unit and found bad relay for light on board. Replaced board test unit and unit test good job complete.
Near Austin, TX 78745
Scott
Job Details: 07/17/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site ,replaced belt and motor . Ran calibration and wash test .all checked normal . Motor was covered No water leaks detected at time of service . Job complete ."
Near Pflugerville, TX 78660
Wesley
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and replaced control and UI. Set up temps and advised customers on use and care. All checks good. Unit operating as designed.
Near Round Rock, TX 78665
Joel G.
Job Details: 07/17/2019
WASHER WHIRLPOOL GHW9150PW2 "Arrived on site to diagnose washer F11 error. Communication issue between motor control board and machine control board. Called source, spoke w/ TJ, who had me verify 120 vac to motor control and 5 vdc to it. Confirmed faulty motor control board.Replaced parts and verified operations. Drain is secure. Verified no water leaks at time of svc call. Left LB."
Near Georgetown, TX 78628
Tyler B.
Job Details: 07/17/2019
WASHER MAYTAG MHW9000YW0 "Arrived on site for unit leaking from door, found door gasket very dry, replaced bellow and tested unit, tested good. No leaks on site"
Near Spicewood, TX 78669
Paul
Job Details: 07/17/2019
OVEN JENN-AIR JJW2430DS01
Near Austin, TX 78748
Leonardo
Job Details: 07/17/2019
RANGE KITCHENAID KEHU309SSS0 Arrived on site to replace boiler. Replaced boiler test unit and unit test good job complete.
Near Buda, TX 78610
Leonardo
Job Details: 07/17/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to replace fan and control. Replaced fan and unit still not working. Ordering control board W10892389. ; ordrng 1 W10892389 (CONTROL BOARD )
Near Bastrop, TX 78602
Steve C.
Job Details: 07/17/2019
WASHER WHIRLPOOL CHW9150GW0 "Arrived on site for the unit is not spinning out the clothes properly. Tested unit and found that when it hits six minutes unit will show unbalanced load. Replace the ccu and MCU and tested the unit. Unit is still not working. Also found the water level on the unit is high. Replace the water level switch and the unit is still not working. Found the inner tub when rotating it drags and there’s a item stuck in between the tubs. The unit will need a new W10198146-basket, W10198137 rear tub, W10312454 front tub, and motor W11191299. Will need a second man and two hours.
Near Manor, TX 78653
Joseph C.
Job Details: 07/17/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for “microwave running, but not heating” complaint. Inspected unit and found 122VAC coming to transformer. Transformer has shorted and needs to be replaced. Ordering new transformer.; ordrng 1 W10836753 (transformr)"
Near Belton, TX 76513
Arthur B.
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived onsite to install new filter housing and valve to french door refrigerator from my prior visit’s diagnosis. Removed and replaced all parts. Reassembled and tested. Valve now dispenses properly and no water leaks found. AllWater connections were dry at time of service.
Near Leander, TX 78645
James
Job Details: 07/17/2019
RANGE FRIGIDAIRE FFGH3054US Arrived on site and installed new control and overlay. Tested operation and found unit working properly and all functions test good. Job complete
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 07/17/2019
DRYER WHIRLPOOL WED4850HW0 "(RD) Arrived on site for dryer not running. Performed diagnostics and tested voltage to unit and found with range. Tested unit and found relay opened on start switch when in run position. Removed start switch and installed new. Tested operation, all tested good. I spoke customer about repair and user care guide."
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/17/2019
OVEN KITCHENAID KODT100ESS00 Arrived on site to repair unit who’s door glass shattered. Inspected unit to find that the upper door enter glass shattered during the self clean cycle. Reported findings to safety team. Spoke with Ann at the safety team and informed her that the unit does not have a model serial tag. She will be mailing a new tag to the customer. I removed and replaced inner door glass on upper oven door. Cleaned all shattered glass.Ann at Safety Team. KL7x200wpl1
Near Austin, TX 78728
Tyler B.
Job Details: 07/17/2019
WASHER GE GTW465ASNWW "Arrived on site for unit not filling with cold. Tested good on hot,but no fill on cold, found 120v coming into valve but no fill. Valve defective. Replaced valve and tested good. No leaks on site"
Near Leander, TX 78641
Lou
Job Details: 07/17/2019
WASHER WHIRLPOOL WTW4816FW2 "arrived on site to inspect washer taking too long to fill. Upon further inspection, the customer advised that he just got back from traveling and found the unit not functioning and oxidation from a water leak at the back on the unit. I found evidence of a water leak coming from the valve area. I placed the unit in diagnostics and it showed error code F8E1. I cleared the code and continued with testing. The unit failed to dispense cold water during testing, but otherwise, it operated as designed. I removed the console and found where water had leaked from the solenoid/cold valve area. I remove and replaced the valve and retested and the unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Austin, TX 78731
Andy
Job Details: 07/17/2019
RANGE JENN-AIR JGRP436WP02 "Arrived on site for range oven not reaching temperature. Performed temperature test at 350° and and found that unit works perfectly and at 343° on display display stayed at 343° had temp prob in unit and had swing cycles average at this point to be around 335° Called tech line and spoke with Andrew (SR# 7725369620) Made aware of issues, what was done and tested. Was asked for error codes and found none. Was asked if unit did not ignite and informed that unit did ignite but stopped igniting at this point. Was asked if unit door was opened at any point aside from when first opened to install temp prob. And responded yes. Was instructed that unit is operating as designed. And Not to open door at any point of cooking And that all operations are normal. And to instruct customer on use and care and practice for best performance of unit. Did as instructed. No other repairs are needed at this time."
Near Pflugerville, TX 78660
Cliff
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher that is not turning on. Found bad connection in junction box for main power connection. Rewired unit properly and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Dripping Springs, TX 78620
Scott
Job Details: 07/17/2019
MICROWAVE GE JVM3162RJ3SS Arrived on site for installing fan . Will need a second tech to help in removing from cabinets due to some trim . Please call to set return visit .; ordrng 1 2NDMAN
Near Dripping Springs, TX 78620
Scott
Job Details: 07/17/2019
WASHER GE GTW330ASK2WW Arrived on site for washer not starting . Ran diagnostics lid latch would not engage . Ordering lid latch . Also was getting water lever error codes but was ok in diagnostics test . Ordering control if needed ( call for autho ) . Nonwater leaks detected at time of service . Please call to set return.; ordrng 1 WH01X27954 (LID LATCH) and 1 WH18X28642
Near Bastrop, TX 78602
Steve C.
Job Details: 07/17/2019
WASHER MAYTAG MVWB835DW0 Arrived on site for the unit is making noise. Tested the unit and found the stator is rubbing against the drain pan. Removed the drain pan and unit is working properly.
Near Cedar Park, TX 78613
Lou
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I test3d temps in the FC=10 degrees & RC=45 degrees. Using my jumper wire, I tested the IM by jumping T & H and at first the ice maker did not operate, but when I touched the motor wheel, it began to harvest. I advised the customer that I did not feel comfortable with it’s operations and will replace it. I contacted the office and got authorization to replace the IM. I removed and replaced the ice maker and as soon as I plugged it in, it began to harvest then dispensed water into the tray. I advised the customer to give the IM approximately as hours to fully operate and to discard the first two makes due to me having my hands on the ice maker. No water leaks observed during service, job completed."
Near Manor, TX 78653
Joseph C.
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site for “no power to unit” complaint. Inspected unit and found unit to have loose connection, at control. Reconnected harness to control. Tested unit unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/17/2019
DRYER GE GTD65EBSJ3WS Arrived on site for unit that is not allowing cycle selections. Found that the control board is not allowing all selections to be made as far as cycles go. Removed and replaced control. Customer can now select every cycle. Venting in dryer is clean.
Near Bastrop, TX 78602
Steve C.
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KSCS25INBL00
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 07/17/2019
DISHWASHER KITCHENAID KDTE304GPS0 "Arrived on site for dishwasher not dissolving soap. Performed diagnostics mode and found fault code 4-3, wash motor failure. Monitored test cycle and found wash motor not activating. Tested voltage t motor and found 120 volts. Found failed motor. Removed failed sump and installed new. Tested operation and monitored for water leaks. All tested good, no water leaks present.
Near Round Rock, TX 78664
Cliff
Job Details: 07/17/2019
DISHWASHER FRIGIDAIRE FDB510LCS0 Arrived on site to diagnose a dishwasher that has a burning odor. Tested all parts and components and found no mechanical failures or failed parts at this time. Advised homeowner of calcium buildup on heating element causing odor. As there are no mechanical failures there are no repairs to be done at this time. Advised homeowner on best cleaning procedures to remove calcium from inside of dishwasher. No leaks were found at time of service.
Near Bastrop, TX 78602
Steve C.
Job Details: 07/17/2019
DISHWASHER GE GDT545PSJ6SS Arrived on site to replace the fill hose and the funnel kit. Replace both parts and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/17/2019
REFRIGERATOR LG LMXS30776S Arrived on site for unit that will not dispense water through the door. Tested temperatures and they were above freezing in fresh food section. Disconnected waterline from Valve and blew through it and it was open all the way through to the dispenser nozel. Water valve does buzz when the dispenser paddle is depressed. will order and replace the water valve in the door. Water connections were dry.; ordrng 1 MJX62831301 (DOOR INLET VALVE)
Near Round Rock, TX 78665
Joel G.
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW01 Arrived on site to diagnose fridge not making enough ice. Found bin almost full. Ice isn’t used much in the home and may not make more after bin is empty. 11 degs in the ice room and temps fine everywhere else. Ran diags and all checked fine. Replaced ice maker since it may not be harvesting properly. Verified no water leaks at time of svc call. Left LB.
Near Round Rock, TX 78665
Joel G.
Job Details: 07/17/2019
WASHER WHIRLPOOL WTW4616FW2 Arrived on site to install part ordered by previous tech. Replaced tub ring and verified no leaks detected. All checked fine.
Near Killeen, TX 76542
Al
Job Details: 07/17/2019
DRYER AMANA NED4655EW1
Near Austin, TX 78728
Tyler B.
Job Details: 07/17/2019
DRYER WHIRLPOOL WED4616FW0 Arrived on site for unit drum off set and burn smelling . Found back roller had come off. Replaced all and locks with repair kit. Also found belt slipping due to offset drum
Near Austin, TX 78704
Wesley
Job Details: 07/17/2019
DRYER WHIRLPOOL CSP2970HQ0 Arrived on site and allied tech support to program unit to operate without a coin box.
Near New Braunfels, TX 78130
Robert
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on job for complaints of no water or ice. Found water lines frozen. Thawed line and water now flowing. Adjusted temperature to warmer temperature and ordered fan with sensor. ; ordrng 1 W11087438 (motor-evap)
Near Leander, TX 78641
Lou
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "arrived on site to inspect refrigerator door not sealing. Upon further inspection, the customer advised that the right RC door is making noises when opening and closing. Opened the RC door and it made a creeking noise. I found that the serial numbers do not match what shows in SD-Mobile. Customer advised that the previous unit was replaced with this unit. I changed the serial number in SD-Mobile ad took photo in SD-QuickPic then notified the office (SC) of the change. Also found that the unit is not level as the RC door is lower than the left FC door. I leveled the unit ad tightened the leveling nut on the RC door at the bottom hinge to secure it. Advised customer of my repairs. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 07/17/2019
DRYER WHIRLPOOL WED8900BC0 "arrived on site to inspect dryer making loud noises. Upon further inspection, I turned the unit on but it did not duplicate the noises. I removed the outer panel and drum and found that the pulley wheel did not move freely due to the axle being badly gunked up. The two back rollers did not move well either. I removed and replaced the dryer repair kit consisting of four (4) rollers and the pulley wheel. The unit belt was in good condition ad did not require replacement. Put the unit back together and tested. Unit operated as designed. I cleaned the lint from the unit. Advised customer of my findings and repairs, job completed."
Near Pflugerville, TX 78660
Cliff
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to diagnose a refrigerator that is turning off randomly and not dispensing ice properly. Found unit on GFCI circuit and GFCI randomly tripping. Also noted air leak through ice dispenser chute causing frost buildup around the ice bucket. A dispenser chute and seal will need to be replaced to correct condensation issue. Advised homeowner per manufacture the appliance should not be on a GFCI circuit due to possibility of circuit shutting off.; ordrng 1 WPW10291905 (seal) and 1 WPW10293212 (chute)
Near Waco, TX 76711
Arthur B.
Job Details: 07/17/2019
WASHER MAYTAG MVWB765FW3 Arrived onsite to install water valve assembly to top load washer from prior tech’s diagnosis. Removed and replaced valve assembly. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Lampasas, TX 76550
Al
Job Details: 07/17/2019
DISHWASHER MAYTAG MDB4630AWB5 Arrived to inspect dishwasher not washing.Ran diagnostics test mode and found the unit is not filling with any water.Removed and replaced the valve.Unit still did not let any water in.Ordering the control W10440230 to complete the repair.Item is PSP so office to contact customer when part arrives to reschedule with customer Needs more work.; ordrng 1 W10440230 (CONTROL-ELECT)
Near Leander, TX 78641
Lou
Job Details: 07/17/2019
DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher door not closing. Upon further inspection, the customer advised that the unit door opens when it goes into drying mode. I opened and closed the door and found it rubbing on the upper right corner. I leveled the unit and placed it in diagnostics showing error code F5E1. I cleared the code and continued with testing. Unit operated as designed and during the entire test, the door never opened until I opened it at the end of testing. I contacted Techline and spoke to Chris and advised of the issue.I advised the unit has been leveled, removed from the cabinets and re-installed and leveled and the door latch has been replaced. Chris advised that there is a service pointer for failed upper rails. He advised to inspect the door screws, the seal, door gasket, rails and make sure the unit is installed correctly. I checked all and all were good. Chris advised to replace the rails and provided File #7725360219. I removed and
Near Round Rock, TX 78664
Joel G.
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 "Arrived on site to diagnose fridge leaking. Found bad seal at valve and water line leaking. Repaired water line and replaced valve. Verified operations and no leaks at time of svc call. Would need reservoir replaced if it fails again."
Near Austin, TX 78727
Wesley
Job Details: 07/17/2019
DRYER LG DLE2516W Arrived onnsite and inspected unit for not heating and found external airflow issue. Advised customer use and care. Referred to dryer vent wizard. All else checks good.
Near Round Rock, TX 78664
Joel G.
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL KSSO42QTX02
Near Austin, TX 78744
Leonardo
Job Details: 07/17/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for gasket broken and trim on door coming off. Will need to replace door and gasket. Ordering new gasket WPW10535778 . ; ordrng 1 WPW10535778 (GASKET )
Near Austin, TX 78734
Paul
Job Details: 07/17/2019
WASHER WHIRLPOOL MHW8200FW0 Arrived onsite for the washer with the auto soap dispenser not working. I found no voltage from the expansion board to the detergent pump in step C02 of the diagnostics cycle. The resistance of the detergent pump motor is 1.6K ohms so it should be ok but will return with it also just incase. Ordering W10864049 CNTRL-ELEC. .; ordrng 1 W10864049 (CNTRL-ELEC)
Near Austin, TX 78717
Lou
Job Details: 07/17/2019
RANGE WHIRLPOOL WFG525S0HZ0 "arrived on site to inspect range oven door trim coming off. Upon further inspection, I found that the upper left corner of the outer door glass trim was separating. I removed and replaced the outer door glass ad tested, unit operated as designed. No gas leaks detected during service, job completed."
Near , TX 78602
Steve C.
Job Details: 07/17/2019
WASHER ROPER RTW4516FW2 Arrived on site to replace the latch assembly due to unit will not spin. Replaced the latch and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 07/17/2019
MICROWAVE WHIRLPOOL WMH31017AB2
Near Georgetown, TX 78628
Joel G.
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to diagnose fridge not making ice. Found fill tube wire broken. Will need IM fill tube replaced along with ice maker. No leaks detected. ; ordrng 1 W11099789 (icemaker) and 1 W11366500 (WATER TUBE IM )
Near Spicewood, TX 78669
Paul
Job Details: 07/17/2019
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived onsite for the ice machine not making the correct ice size and water running. Mr stated that the ice size was fine it’s just the ice is wet and water runs out of the reservoir overflow constantly. I tested the unit and found the fill time of the reservoir defaulting to the control max time out of 2 minutes and the water level sensor not registering when the reservoir was full. I changed the pump and tested the unit having the same results. I checked the sensor wires from the control to the sensor for continuity and found the brown wire open. I checked it from the control to the upper molex connector and found it good. I replaced the lower harness with the evaporator thermistor and tested the unit still getting the same results. I changed the main control and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78744
Luis
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for ice build up in freezer. Found gap on right side of door,gasket not sealing to cabinet. Removed ice build up,remolded freezer door gasket, checked door seal good,gasket sealing to cabinet correctly."
Near Austin, TX 78704
Wesley
Job Details: 07/17/2019
DRYER WHIRLPOOL CSP2970HQ0 Arrived on site and called tech support to program unit to operate without coin slot. Unit is now operating as designed.
Near Austin, TX 78757
Wesley
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and replaced failed icemaker. Advised customer on repair.
Near Bastrop, TX 78602
Steve C.
Job Details: 07/17/2019
WASHER WHIRLPOOL WFW96HEAU0 Arrived on site for the unit is dispensing too much soap. Tested the unit and no error codes were found. Called Whirlpool Sr7725368650 And advise to put the concentration level to number five. Unit is working properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78132
Robert
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced all parts ordered by previous tech and check sensor placement. Change defrost timer and check for leaks.
Near Round Rock, TX 78681
Cliff
Job Details: 07/17/2019
DRYER GE GTD42EASJWW Arrived on site to diagnose a dryer that will not start. Tested unit and found shorted timer assembly. Replaced timer and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78753
Cliff
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRS555SIHV00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found faulty fill valve. Replaced fill valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/17/2019
RANGE FRIGIDAIRE LFGS3014LWC Arrived on site to repair unit that would not bake. Found unit has a weak bake igniter that is causing the no bake condition. Jordan at management company approved repairs.
Near Austin, TX 78746
Luis
Job Details: 07/17/2019
ICE MACHINE WHIRLPOOL KUIX535HPS00 "Arrived on site for no ice and water leaking. Found external drain pump not powering unit on and tripping breaker. Installed new pump,installed hose assembly to pump,powered unit on ran water through drain pump no leaks pump draining water. Ran diagnostics all test passed unit working as designed."
Near Austin, TX 78703
Wesley
Job Details: 07/17/2019
OVEN KITCHENAID KOSE500ESS02 Arrived on site and tested unit for failure. After resetting found no error codes and no function issues. Advised customer that to correct a operation discrepancy the unit should be power cycled to reset. All checks good. No parts needed.
Near Austin, TX 78739
Luis
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for water leaking. Found frozen drain in fresh food compartment. Removed rear drain,removed obstruction in rear drain,cleared drain in fresh food checked water flow good.
Near Austin, TX 78737
Scott
Job Details: 07/17/2019
DRYER MAYTAG MED5500FW2 Arrived on site installed sound pads . Unit is now sounding normal . No lint build up at time of service . Job complete
Near Manor, TX 78653
Joseph C.
Job Details: 07/17/2019
DISHWASHER GE DDT595SSJ5SS "Arrived on site for “unit not draining” complaint. Inspected unit and found something blocking drain pump. Removed drain pump and cleared line. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Liberty Hill, TX 78642
James
Job Details: 07/17/2019
REFRIGERATOR LG LFXS29626S/01 "Arrived on site and recovered refrigerant and installed new compressor, drier and stub. Vacuumed system to clear and test for leaks. Charged with 5.11ox 134a and tested for proper cooling. Unit cooling and instructed customer that the unit will take up to 24 hours to reach temperature. Job complete"