We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389GES
Near Georgetown, TX 78628
Lou
Job Details:
04/01/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near New Braunfels, TX 78132
Noah D
Job Details:
04/01/2021
"Arrived on site to inspect fridge for not making ice, upon inspection found the Ice maker seized full of ice, jumped Ice maker with no movement, replaced ice maker and tested unit, Ice maker filled and harvested. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Lakeway, TX 78734
Brandon
Job Details:
04/01/2021
"Arrived on site for customer complaint of noise issue, found noise coming from damper motor, I replace damper motor, unit tested good.
We serviced a
MAYTAG RANGE
Model MER6772BAS
Near Georgetown, TX 78628
Lou
Job Details:
04/01/2021
"Arrived on site to inspect range cooktop burner not working. Upon further inspection, I tested all burners and found the front right dual burner not working. I found that the inner and outer coils had burn spots on them breaking the current. I am ordering the front burner and CNOTE-LSO PER CUSTOMER REQUEST & TRAINING and office to schedule return service. ; ordrng 1 W10823709 (Element) and 1 CNOTE (LSO OER CUSTOMER REQUEST & TRAINING.)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, TX 78752
Jacob
Job Details:
04/01/2021
Arrived onsite for unit giving an F6E3. Tested unit. Got F6E3 No communication from MCU to ACU. Erased code and plugged the unit for 1min. Plugged unit back in. Did not work. Replaced rear control. Tested unit. Unit tested good. No leaks at this time p. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kyle, TX 78640
Leonardo
Job Details:
04/01/2021
Arrived on site to test unit for rust. Test unit and found rust on front panel. Replaced panel removed protective film and found panel had a dent. Ordering new panel office to reschedule ; ordrng 1 W11087377 (Panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, TX 78749
Leonardo
Job Details:
04/01/2021
Arrived on site to replace sump and motor. Test unit and unit test good job complete. No leaks present at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Georgetown, TX 78628
Lou
Job Details:
04/01/2021
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the FC evaporator with no frost pattern. Only the cap tube and part of the suction line in the top portion of the evaporator had a small amount of frost on it. I tested amp draw to the compressor and it showed .58amps and was beginning to get hot to the touch. I removed and replaced the compressor, access valve, and drier and vacuumed the system. Placed 5.5oz of R134a refrigerant into the system and tested pressures. I found that the UV drier was plugged and refrigerant is not flowing properly.Unit left unplugged and pulled out in the garage. Ordering a UV drier.; ordrng 2 WPW10143759 (UV drier)s"
We serviced a
ESTATE REFRIGERATOR
Model TS25AFXKQ03
Near Austin, TX 78752
Jacob
Job Details:
04/01/2021
"Arrived onsite for unit not cooling. Checked and tested the unit. No cooling was occurring. Checked the start device, start device was getting 13v. but compressor would not stay on. Submitted sealed system check list. Ordered parts. Needs authorization before returning. Office to reschedule. ; ordrng 1 W10309994 (compressor) and 1 W10843121 (filter dryer) and 1 WP2188823 (evaporator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHZ0
Near Austin, TX 78747
Leonardo
Job Details:
04/01/2021
Arrived on site to test unit for ui not responding. Test unit and found unit getting correct voltage. Removed panel and found ui disconnected from board. Secured connection test unit and unit test good job complete no leaks present at this time.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Hutto, TX 78634
Jimmy J.
Job Details:
04/01/2021
Arrived on site for OVEN ISN'T HEATING ON BAKE AND BROIL-CAN TURN IT ON AND SET BUT WON'T HEAT JUST SITS THERE-TOP WORKS. Tested bake and broil igniters. Both are sparking but not getting gas to light the flame. While testing the bake igniter the lead broke off so the bake igniter I was sent with is now installed. Tested new bake igniter and it is sparking as designed. Reached out to technical assistance and tested valve regulator. Removed valve regulator and installed new valve regulator. Bake and broil igniters still not igniting the flame. Removed valve and installed original valve back in. Ohmed out spark module harness and found main harness was faulty. Ordering main harness to return and complete the repair. ; ordrng 1 W10887379 (Main Harness)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBB
Near San Marcos, TX 78666
Andrew
Job Details:
04/01/2021
"Arrived on site to test unit for leak from underneath unit. Turned water on and did not find any signs of leaks from water lines or connections. Found drip pan underneath unit on front right side has not secured. Secured drip pan, tested by pouring water into pan, no leaks detected. Job complete."
We serviced a
GE WASHER
Model GLWN2800D1WS
Near San Marcos, TX 78666
Andrew
Job Details:
04/01/2021
"Arrived on site to test unit for not cycle issues. Found when timer was set to different cycles unit would wouldn?t perform option selected. Replaced timer, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Georgetown, TX 78628
Tommy
Job Details:
04/01/2021
"Arrived onsite for dishwasher door not closing properly. Upon arrival found unit stoppers missing and dishwasher mounting damaged. Pulled dishwasher found right side hinge bent and not installed correctly. Adjusted. Door is now shutting and operating as designed. Unit side o mounts and fasteners still needed to be ordered.; ordrng 1 8212560 (Side mount) and 2 WPW10503548 (Fasteners)s, states that autho needed"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Austin, TX 78749
Leonardo
Job Details:
04/01/2021
Arrived on site to test unit for light not working. Test unit and found control board not sending power to light socket. Will order new control board office to reschedule. ; ordrng 1 W10892389 (Control board)
We serviced a
WHIRLPOOL WASHER
Model CHW8990BW0
Near Leander, TX 78641
Wesley
Job Details:
04/01/2021
"Arrived onsite for F27 error. Also found exposed wiring on main plug harness. harness, control and valves and drain Ordering parts and returning with access key.Office to reschedule ; ordrng 1 WPW10732327 (Control) and 1 WPW10205499 (Power cord)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78731
Luis
Job Details:
04/01/2021
Arrived on site for damaged door found damaged door,installed new fresh food door and nameplate"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Austin, TX 78703
Richard
Job Details:
04/01/2021
Arrived onsite for the washer not spinning the clothes dry. During testing found that that the console was not working properly causing the issue. Tried to put into test mode and it would not let me. Will need to replace the console. Will need to reschedule for a 2 man . This is a double stacked unit. Office to schedule ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS0
Near Austin, TX 78748
Leonardo
Job Details:
04/01/2021
Arrived on site to test unit for rf burner not working correctly. Center of burner not coming on. Test unit and found shorted burner. Replaced burner test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Manor, TX 78653
Andy
Job Details:
04/01/2021
Arrived on site for dishwasher not cleaning dishes. Tested and inspected unit and found issues with inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED8120HC0
Near West Lake Hills, TX 78746
Kevin
Job Details:
04/01/2021
"Arrived on site and found dryer top panel has surface scratches. Requested that it be inspected by parts department.; ordrng 1 W11051477 (Top panel)"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Cedar Park, TX 78613
Justin
Job Details:
04/01/2021
Arrived on site to install previously diagnosed parts. I installed the new capacitor and ran the unit through a diagnostics test cycle. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHEXNS00
Near Hutto, TX 78634
Jimmy J.
Job Details:
04/01/2021
Arrived on site to install previously diagnosed part. Broken shelf was already removed. Installed new shelf and wire tray. Shelf and tray working as designed. No further repairs needed. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Georgetown, TX 78626
Tommy
Job Details:
04/01/2021
"Arrived onsite for unit not draining or spinning. Upon arrival found unit was unoccupied, maintenance accompanied technician in. Preformed tests found unit operating as designed head of maintenance witnessed unit operating. Job Completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cedar Creek, TX 78612
Andy
Job Details:
04/01/2021
Arrived on site to install previously diagnosed ice maker fill tube. Removed failed part and replaced with new. Tested unit and cycled ice maker and ice maker cycled properly with no leaks. All operations are normal. No water leaks present at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36FTS02
Near Driftwood, TX 78619
Brandon
Job Details:
04/01/2021
"Arrived on site for customer complaint of ice maker not making ice, found ice maker, spacer and harness needed replacing, after replacing all parts, unit tested good and filled with water."
We serviced a
WHIRLPOOL MICROWAVE
Model WMC30516HZ0
Near Pflugerville, TX 78660
Andy
Job Details:
04/01/2021
Arrived on site to replace failed microwave. Removed failed microwave and replaced with new. Tested unit and all operations are normal.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Elgin, TX 78621
Andy
Job Details:
04/01/2021
"Arrived on site for range cooktop not operating. Tested and inspected unit and found failed main wire harness with terminal block, also found power cord damaged. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Leander, TX 78641
David Z
Job Details:
04/01/2021
Arrived on site to diagnose washer not spinning out. Tenant informed me on cycle start they can hear the latch clicking. Found lid lock failed and not engaging. Replaced latch. Retested unit and verified spin in diagnostic and drain and spin. All is now working as designed. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near Dripping Springs, TX 78620
Leonardo
Job Details:
04/01/2021
Arrived on site to test unit for not washing. Test unit and found unit getting correct water level and unit washing correctly at This time. Couldnt duplicate the problem job complete.
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Pflugerville, TX 78660
Matthew
Job Details:
04/01/2021
"Arrived onsite for dryer wiring. Upon inspection found loose burned wiring at block. Replaced terminals and block, tested unit and unit is functioning properly. Job complete"
We serviced a
KITCHENAID COOKTOP
Model KFGS366VSS03
Near Leander, TX 78641
Tommy
Job Details:
04/01/2021
Arrived onsite for previously diagnosed parts. Removed cooktop lid and replaced unit spark module found also left ignitiers damaged and replaced. Job Completed.
We serviced a
FRIGIDAIRE FREEZER
Model FFU17F2PT1
Near Bertram, TX 78605
Cliff
Job Details:
04/01/2021
Arrived on site to diagnose a refrigerator that is leaking. Found heat exchanger condensating and dripping.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Elgin, TX 78621
Andy
Job Details:
04/01/2021
Arrived on site for range with damaged panel. Ordering 2 panels to be safe. Office to schedule return trip. Please inspect panels.; ordrng 2 W11175518 (Panel)s and 1 Seenote (Office to schedule) and 1 Seenote (Please inspect)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Austin, TX 78739
Brandon
Job Details:
04/01/2021
"Arrived on site to replace control, after replacing, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Leander, TX 78641
Justin
Job Details:
04/01/2021
Arrived on site for a refrigerator with FC light and top RC lights out. I found the FC light out and needing to be replaced. I also found the liner surrounding the FC light cracked. I replaced the FC light and all of the lights turned on. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Pflugerville, TX 78660
Matthew
Job Details:
04/01/2021
"Arrived onsite for range not working. Upon inspection found correct voltage to control board, but board was not responsive. Replaced control and tested unit. Unit is functioning properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Georgetown, TX 78633
David S
Job Details:
04/01/2021
Arrived on site for freezer frosting over. I inspected the unit and work area. I found the freezer gasket not seated in the door properly. I corrected the freezer door seal. I inspected the fresh food section door gaskets and found them in good condition. I replaced the customers water filter with one they provided. Job complete. No water leaks detected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cedar Park, TX 78613
Lou
Job Details:
04/01/2021
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Bertram, TX 78605
Cliff
Job Details:
04/01/2021
Arrived on site to diagnose a dryer that is tripping the breaker. Found terminal block burnt and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS03
Near Round Rock, TX 78665
Jimmy J.
Job Details:
04/01/2021
Arrived on site for OVEN not operating. Customer stated they were baking for fifteen minutes and the oven lost power. Found thermal fuse was faulty. Removed thermal fuse and installed new thermal fuse. Powered up oven and turned on as designed. Set to 350 preheat. Oven heating as designed. Inspected gasket around door and it was good. Checked air flow from bottom vent and it also checked good. Customer noticed the door was not flush with the UI at the top left side. I held my arm up while in this area of the door while it was in preheat and couldnt feel any hot air escaping the door where it isnt flush. Explained to customer that the Door Gasket is sitting flush and the door is resting against it properly. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78729
Luis
Job Details:
04/01/2021
"Arrived on site for no cool. Removed evaporator cover found ice build up on only upper section of evaporator,replaced the evaporator and compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78703
Richard
Job Details:
04/01/2021
Arrived onsite for the dishwasher not draining. During testing found that the dishwasher was not draining. Used shop vac and removed standing water and removed the drain pump and found some plastic wrap around the drain pump propeller. Removed debris and put everything back together and dishwasher tested good and drained. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Pflugerville, TX 78660
Matthew
Job Details:
04/01/2021
"Arrived onsite for refrigerator not making ice. True complaint is refrigerator not dispensing ice. Upon inspection found auger motor receiving proper voltage but not energizing. Will need to order and replace auger motor. Updated model, unit is in warranty. Office to reschedule ; ordrng 1 W10822606 (motor) and 1 W11347435 (PLATE ) and 1 W11509548 (SHAFT)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78759
Matthew
Job Details:
04/01/2021
"Arrived onsite for refrigerator doors not aligned, failing right door seal and cracked boor bin. Adjusted doors but will need to order and replace door seal and lest side bin. Office to reschedule ; ordrng 1 W10887799 (trivet) and 1 W10887800 (bin-cntlvr) and 1 W10917313 (gasket-dor)"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Leander, TX 78641
Wesley
Job Details:
04/01/2021
Arrived onsite and found no heat due to broken igniter. Installed new igniter and tested. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL DRYER
Model WET4027HW0
Near Austin, TX 78702
Richard
Job Details:
04/01/2021
Arrived onsite for the dryer not drying. Took temperatures and they are good went up to 205-210 and than cycled down to about 105-110 . Dryer is working good advised customer on load size and advised maintenance to check the venting as well . All functions tested good complete
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Lakeway, TX 78734
Brandon
Job Details:
04/01/2021
"Arrived on site for customer complaint of unit making loud noise, found idler pulley failing, I replaced idler pulley, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXY02
Near Round Rock, TX 78665
Jimmy J.
Job Details:
04/01/2021
Arrived on site to install previously diagnosed part. Removed freezer door gasket and installed new freezer door gasket. Used heat gun to smooth out warps in gasket to make a tight seal. Taped freezer door shut and advised customer to keep it taped and shut for 24 hours. Found duck bill drain tube was not allowing water into drain pan as it is designed to do. Removed duck bill drain tube and installed updated drain tube. Removed all ice build up in the bottom of freezer. No leaks detected. Job completed.
We serviced a
GE WASHER
Model WPRE6100G0WT
Near Austin, TX 78733
Kevin
Job Details:
04/01/2021
Arrived on site and attempted to disassemble washer spanner nut is seized and cannot separate gearcase.
We serviced a
GE WASHER
Model WPRE6100G0WT
Near Austin, TX 78733
Richard
Job Details:
04/01/2021
Tech was assigned as a helper;
We serviced a
UNKNOWN REFRIGERATOR
Model KSSC48FMS01
Near Georgetown, TX 78628
Wesley
Job Details:
04/01/2021
Arrived onsite for control failure following the winter storm. Office to reschedule ; ordrng 2 WP2266854 (Hinge assembly)s
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW0
Near Austin, TX 78702
Richard
Job Details:
04/01/2021
Arrived at dryer making a noise. During testing found that could not duplicate the noise. Took dryer apart and found the back two roller supports were noisy and one of the front roller supports as well. Also found that the idler pulley was noisy too. Replaced supports and idler pulley and put dryer back together and dryer tested good and still no noise. Complete
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Driftwood, TX 78619
Brandon
Job Details:
04/01/2021
"Arrived on site to replace inner basket, cam and gearcase, after replacing all parts, unit tested good."
We serviced a
FRIGIDAIRE WASHER
Model FAFS4473LW0
Near Killeen, TX 76542
Al
Job Details:
04/01/2021
Arrived on site to install previously ordered parts.Tested door before and after the installation and results did not change..; ordrng 1 Research
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD5
Near Killeen, TX 76542
Al
Job Details:
04/01/2021
Arrived on site and installed previously ordered ice maker (with AHS approval) from SC in office.Unit was harvesting when I departed.Job complete
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Austin, TX 78731
Kevin
Job Details:
04/01/2021
"Arrived on site and inspected washer and found saved error codes for basket speed sensor fault, off balance load. Washer will pass all diagnostic tests. Found drain hose kinked where it hooks over standpipe. This is causing water not to drain efficiently and it is left in tub and basket cant get up to speed. After correcting this ran a drain and spin cycle and it completed properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78717
Scott
Job Details:
04/01/2021
"Arrived on site for leaking dishwasher . Checked in door ,underneath ,ran diagnostics wash, ran most of a heavy duty cycle . Couldn?t duplicate leak . Talked to PR. Removed insulation right under tub near door and keeping toe kick off . Talked to customer if leaking occurs again to record and also record inside tub as well .
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Belton, TX 76513
Kayman
Job Details:
04/01/2021
Arrived onsite for dishwasher leaking underneath. Upon inspection I found some standing water in the sump and filter cavity. Customer advised they havent noticed any leaks outside the unit. I ran the drain pump and it sounded scratchy at the start but would drain as designed. I ran a full diagnostics cycle and found the unit working as designed. Due to the noise at the start of drain I removed the drain pump to inspect. I installed the correct drain pump and tested the unit. The unit is working as designed and no leaks detected during time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Pflugerville, TX 78660
Matthew
Job Details:
04/01/2021
"Arrived onsite for refrigerator not cooling in RC and FC. Upon inspection found all fans running and compressor humming. Removed evaporator covers and found no frost pattern. Removed compressor compartment cover and found frost forming on suction tube in compressor compartment. Discussed with SW and diagnosed sealed system repair. Seems to be a blockage. Will need SS tech for 2 hrs. Sealed system parts covered any additional will be charged. Ordering Oil less gages, Non UV dryer, evaporators FC/RC and compressor. Office to reschedule. ; ordrng 1 2HR (2HR) and 1 OILLESSGAUGES (OIL LESS GAUGES ) and 1 W10843121 (filter dryer) and 1 W10865322 (evaporator RC) and 1 W10903340 (compressor) and 1 W10913906 (coupler) and 1 W11035643 (evaporator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Pflugerville, TX 78660
Matthew
Job Details:
04/01/2021
Arrived onsite for dishwasher rack rusting and not heating properly. Upon arrival put into diagnostics and found 3/3 OWI calibration. Ran diagnostics and did not have any issues. Did find that incoming water was below temperature. Made recommendations to customer. Heater is functioning properly. The upper rack is failing due to rust and will need replacement. Ordering upper rack and bring back OWI sensor just in case. Office to reschedule. ; ordrng 1 W10909088 (dishrack upper)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Jarrell, TX 76537
Kayman
Job Details:
04/01/2021
"Arrived onsite for dishwasher leaking. Upon inspection I found the unit working as designed. I began feeling around for any moisture escaping. I found the insulation pad between the door panels was wet. I removed the front panel and found a trail of water coming down from the vent and onto the insulation. I removed the vent and found the gasket not in correct position and slightly rolling out of place letting water seep by. The gasket wasnt da,aged so I corrected and re assembled the unit. The unit is working as designed at this time and no leaks detected after repair. Job complete."
We serviced a
GE DISHWASHER
Model CDT865SMJ2DS
Near Spicewood, TX 78669
Brandon
Job Details:
04/01/2021
"Arrived on site for customer complaint of unit not washing properly, just like last time, I found debris in sump assembly, also found water valve not allowing for enough water to enter into tub. Wash motor is not covered under AHS do to the wood, plastic and broken glass I found in sump assembly. ; ordrng 1 WD22X20688 (Upper hub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Austin, TX 78734
Brandon
Job Details:
04/01/2021
"Arrived on site to replace water pan, I replaced water pan, tested good"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Georgetown, TX 78633
David S
Job Details:
04/01/2021
"Arrived on site for washer making a noise. I inspected the unit and work area. I put the unit into diagnostics and found no fault codes. I ran a service test and found the unit making a noise during spin and agitation. I inspected the belt, splutch and gear case. I found the gear case leaking, the belt and splutch have burn marks from the belt slipping. I replaced the gear case. I am ordering the belt and splutch, and the motor just in case. The office will reschedule when We have an eta on the parts. ; ordrng 1 W10721967 (Splutch) and 1 W11239857 (Belt) and 1 W11026785 (Motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Leander, TX 78641
David Z
Job Details:
04/01/2021
"Arrived on site to diagnose refrigerator that was intermittently not making ice, and had noise coming from the water dispenser. Ran water dispenser and could see high pressure. Icemaker was showing no errors. Ran in test 36 and could hear the fan surging and not running consistently. Replaced ice box fan to resolve low ice production. Temps in both compartments good. Turned down water valve on wall to reduce high pressure on dispenser. All is now working as designed. Call complete."
We serviced a
FRIGIDAIRE COOKTOP
Model FPEC3685KSA
Near Georgetown, TX 78633
David S
Job Details:
04/01/2021
Arrived on site for cooktop being cracked. I inspected the unit and work area. I found the cooktop severely damaged. I spoke to the customer about the unit and found out that one of the burners isnt working. I disassembled the unit. I found the burners in good condition. I replaced the cook top. I am ordering the control to complete the repair. The office will reschedule when we have an eta on the parts. ; ordrng 1 316543603 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78738
Brandon
Job Details:
04/01/2021
Arrived on site for customer complaint of noise issue about 1-2 hours into the cycle and the unit is 15db higher then at any other point in the cycle. I ran diagnostic test cycle. ; ordrng 1 W11416362 (Sump assembly) and 1 Cnote (Office to reschedule)
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Austin, TX 78759
Kevin
Job Details:
04/01/2021
"Arrived on site and inspected dryer and found no power showing on display, found no power at terminal block, inspected breaker on the outside of the house and it is tripped. After resetting it dryer is now running properly and ensured it is heating. Recommended to homeowner if this happens again that breakers be inspected by an electrician"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near New Braunfels, TX 78130
Noah D
Job Details:
04/01/2021
"Arrived on site to inspect fridge for not keeping correct temp, upon inspection found the control box causing freezing due to bad programming, replaced controls and unit begun to cool properly. Complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM0
Near Burnet, TX 78611
Cliff
Job Details:
04/01/2021
"Arrived on site to diagnose a refrigerator that is not cooling. Found possible refrigerant leak in evaporator. Due to contaminated system compressor, evaporator, and drier will need to be replaced to complete repairs. Office to have repair authorized, and set return appointment for 3 hour job.; ordrng 1 W10160407 (Compressor) and 1 12002730 (Evaporator) and 1 WPW10143759 (Drier) and 1 W10913906 (Coupling)"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near New Braunfels, TX 78132
Noah D
Job Details:
04/01/2021
"Arrived on site to inspect washer for not allowing selection, upon inspection found the front UI unresponsive, Tested with no issues. Complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near New Braunfels, TX 78130
Noah D
Job Details:
04/01/2021
"Arrived on site to inspect dishwasher for not allowing full cycle. Upon inspection found the latch not closing around strike, replaced both strike and latch to help with issues. All functions worked. Complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model KFIV29PCMS02
Near Canyon Lake, TX 78133
Andrew
Job Details:
04/01/2021
"Arrived on site to test unit for not keeping temp and intermittent ice production and filter light not resetting. Found condenser was clogged. Also found RC drip pan was bowed and RC drain was clogged. Found water system housing was loose. Cleaned condenser. Straightened drip pan and cleared clogged drain and secured water system housing. Tested unit, unit works good. All components tested good(thermistors, ice maker, evap fans, ice box motor, heater). No leaks detected. Job complete."
We serviced a
IKEA MICROWAVE
Model IMBS104GSS00
Near Austin, TX 78745
Kevin
Job Details:
04/01/2021
"Arrived on site and replaced user interface diagnosed on previous visit, after replacement all digits are now visible, job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS01
Near Seguin, TX 78155
Noah D
Job Details:
04/01/2021
"Arrived on site to inspect oven for not allowing selection on displays, upon inspection found the display flashing with no response, reset breaker and tried to factory reset with no success, found 240v at outlet and 12v Dc to console, ordering console. Office to reschedule ; ordrng 1 W11428583 (CONSOLE )"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Cedar Park, TX 78613
David Z
Job Details:
04/01/2021
"Arrived on site to diagnose washer with close lid message. Ran unit in diagnostic mode and could not get latch to activate. Checked error codes and found no codes present at all. Replaced control due to seeing no errors for dead switch, also replaced lid switch. Retested unit and unit is now locking and running as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Andice, TX 78628
Tommy
Job Details:
04/01/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit console and preformed heat test. Found unit is now operating as designed. Job Completed.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2422RF4B
Near Hillsboro, TX 76645
Jonathan M
Job Details:
04/01/2021
"Arrived on site for a dishwasher that still leaking. Inspected unit and work area. The customer advised that after the last repair, the unit has been a lot better. However it?s still dripping. Tested unit and confirmed customer complaint. Unit was leaking in the center underneath the door. Found unit unlevel and leaning forward potentially aiding the leak. The floor inside the house is unlevel and the cabinetry around the dishwasher is pushing the dishwasher forward. However, tested the unit with the door open and found the lower spray arm cracked in the center where it meets the wash motor. Will need lower spray arm for repair but advise customer that the repair may not be fully completed until they get their cabinetry adjusted to make the unit leveled. Ordering parts and office will need to contact customer about reschedule date.; ordrng 1 5304517203 (SPRAY ARM)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Harker Heights, TX 76548
Al
Job Details:
04/01/2021
"Arrived on site to install previously ordered parts.Removed and replaced both panel and control.Found the new control when installed, counted down 2 seconds and cut off.I reinstalled the old control with no sound and advised my Parts thread about the issues.Control has been recorded and office to reschedule the customer for return services.Needs more work.; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Georgetown, TX 78633
Lou
Job Details:
04/01/2021
"Arrived on site to inspect range leaking gas. Upon further inspection, I checked the cooktop where the possible leak was found before and found no leaks. When I opened the oven door, there was a strong odor of gas. Using my liquid gas leak detector, I found where the gas line coming into the broil burner was leaking gas (photo). I removed and replaced the regulator and checked all gas line connections with my liquid gas leak detector and all connections were good. I tested the broil burner gas line and no further leaks. No gas leaks detected at the end of service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Cedar Park, TX 78613
Justin
Job Details:
04/01/2021
"Arrived on site for a dishwasher leaking. The customer had a video of the unit leaking from the float switch area. I gained access to the switch and could see water traces coming from the top of the switch housing where the nut and gasket are. I put the unit into diagnostics mode and found no stored error codes. I ran a test cycle and observed no leaks indicating an intermittent issue. I found the nut, gasket, and housing needing to be replaced from the video and water traces.I installed the new parts and ran a test cycle in diagnostics. The unit ran through as designed. No leaks observed at end of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Pflugerville, TX 78660
Matthew
Job Details:
04/01/2021
Arrived onsite for dishwasher not drying dishes. Upon inspection found inlet water not to temperature. Also found rinse aid dispenser empty. In diagnostics found error codes for stuck key and door not closed w/in 4 seconds of pressing start. Unit passed diagnostics and heating element did energize. Called tech line for assistance and with unit performing as designed recommended instruct SR#7730409136.
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP03
Near Canyon Lake, TX 78133
Andrew
Job Details:
04/01/2021
Arrived on site to test unit for error code f2e1. All connections were secure. Cycled power and error code is still present. Unable to enter diagnostics or do anything. Customer received a parts concession and is responsible for labor only. Needing console to fix issue. Advised customer console is expart and cannot currently give time frame on return visit.Office to reschedule.; ordrng 1 W11236885 (console)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25FTMS01
Near Georgetown, TX 78628
Wesley
Job Details:
04/01/2021
Arrived onsite and charged 162.47 for replacement of the dispenser motor. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Temple, TX 76502
Kayman
Job Details:
04/01/2021
Arrived onsite for washer that will intermittently not spin out clothes or not drain all the way leaving clothes wet at end of cycle. Upon inspection Of the auto diagnostics test I found the unit would not agitate but only hum. I lifted and inspected the units drive system. I found the actuator that is on the unit is incorrect and has slipped out of the cam I found f7e6 stored in the unit. I called techline to report . Liam. SR#7730405041 I replaced the shifter and tested the unit. The unit is working as designed and no leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15PHZS0I
Near Horseshoe Bay, TX 78657
Cliff
Job Details:
04/01/2021
Arrived on site to install new reservoir for ice machine. Installed new part homeowner provided and found failed water valve during testing.); ordrng 1 W10881366 (Valve)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Andice, TX 78628
Tommy
Job Details:
04/01/2021
"Arrived onsite for previously diagnosed parts. Upon arrival replaced unit motor, tested unit. Unit is now operating as designed. Job Completed."
We serviced a
GE REFRIGERATOR
Model GSHF6LGBCHBB
Near Killeen, TX 76549
Tyler
Job Details:
04/01/2021
"Arrived on site for refrigerator needing a previously diagnosed sealed system. Upon arrival I found unit had a hig/low side access valves so I was able to verify low/high sides were both at 0 with refrigerator running and no refrigerant was left in the system. After installing compressor, access valve, & uv dryer. After trying to run a vacuum for 30 minutes I found both low and high sides werent holding a vacuum at all. I then sweep charge the system and found an immediate leak hidden underneath the condenser coil due to how high side line runs in drip pan, after over the years had caused a rusted hole in condenser coil line. We will need to get further ahs approval for the condenser coil itself to be replaced. Office to reschedule once availability of parts and autho is acquired. Also ordering one evap coil to prevent any further surprises but upon return tech should only need cond assy. ; ordrng 1 Wr84x10022 (Cond Assy formed) and 1 Evapkit and 1 Cnote (Need tgo for 2hr return)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Leander, TX 78641
Wesley
Job Details:
04/01/2021
Arrived onsite and found fresh food evap drain clogged with ice again. Ordering P trap drain tube to clear backing up issue. De iced some but return trip will require disassembly and defrosting to repair. A portion ; ordrng 1 W10860180 (Drain extension.)
We serviced a
KITCHENAID MICROWAVE
Model KMCS3022GSS3
Near Leander, TX 78641
Chase
Job Details:
04/01/2021
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Temple, TX 76502
Tyler
Job Details:
04/01/2021
"Arrived on site for washer not turning on. Upon arrival I was able to confirm that when the unit is plugged in the main controls receiving 120 V. High then try to verify the integrity of you I have found that you I was not responsive at all I didnt check voltage while the UI harness was connected to the main control and found that the voltage was bouncing around between .3 DC volts and 9.7 BC volts and not getting the full 12 DC volts at the unit was needing to turn on the UI panel I went ahead and tried replacing the wire to see if there was a short in the wiring harness or j11 connector, but after plugging in the new UI and retesting the DC voltage I found of the same results were occurring I removed the new UI and installed the old ui back in. Office will need to reschedule due to parT currently being on available and we will also need to return with the new UI panel just to ensure that once the main controls install the car is no longer any further issues with you I display ordering one main control; ordrng 1 W11387687 (Main control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Austin, TX 78748
Chase
Job Details:
04/01/2021
We serviced a
WHIRLPOOL RANGE
Model KFDC506JSS00
Near Kingsland, TX 78639
Cliff
Job Details:
04/01/2021
Arrived on site to diagnose a range that is leaking gas. Found regulator cracked and it will need to be replaced to complete repairs.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Georgetown, TX 78628
Chase
Job Details:
04/01/2021
"Arrived on site and removed existing washer and installed new unit. Tested, no leaks, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Austin, TX 78746
Chase
Job Details:
04/01/2021
Arrived on site and removed existing refrigerator. Installed new unit and checked for leaks. Job complete
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Lago Vista, TX 78645
Chase
Job Details:
04/01/2021
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW4
Near Lago Vista, TX 78645
Chase
Job Details:
04/01/2021
We serviced a
WHIRLPOOL MICROWAVE
Model WMC30516HZ0
Near Seguin, TX 78155
Noah D
Job Details:
04/01/2021
"Arrived on site to inspect microwave for not heating, upon inspection found the microwave did not heat
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Kyle, TX 78640
Kevin
Job Details:
04/01/2021
"Arrived on site and found no ice production, recently customer was unable to get water from dispenser but at this time it is working properly, set a short video to CS of dispenser running. Attempted to enter diagnostic cycle to run icemaker but user interface buttons are Technically working but not well enough to enter diagnostic cycle. Replaced Icemaker this is the only prescreen part that could positively affect the situation. If issue continues will need to bring back user interface, main control board, both thermistors, four or five rolls of 1 inch wide foam tape. Coldwater coil in fresh food section may be freezing."