Near Austin, TX 78746
Leonardo
Job Details: 02/10/2021
DISHWASHER KITCHENAID KUDS30FXPA4 Arrived on site to test unit for unit not washing dishes. Test unit and found unit not getting enough water. Replaced fill valve test unit and unit getting good water level but motor making loud noise. Found motor damaged ordering new sump and motor. Office to reschedule. ; ordrng 1 Wpw10780877 (Sump and motor)
Near Georgetown, TX 78633
Lou
Job Details: 02/10/2021
MICROWAVE WHIRLPOOL WOC54EC7HW03 "Arrived on site to inspect wall oven/microwave combo light out. Upon further inspection, I found the inner microwave light burnt out. Pulled unit from wall and removed and replaced the light and tested. Unit is operating as designed. Job completed."
Near West Lake Hills, TX 78746
Kevin
Job Details: 02/10/2021
WASHER WHIRLPOOL MHW8200FW0 "Arrived on site and found no saved error codes,ran washer in a diagnostic cycle and all functions are operating properly. Customer experienced load not spinning out while washing a single large bathmat. Explained that this would definitely cause an unbalanced load, explained that small loads in general are never a good idea as they are the most likely to go off balance.
Near Austin, TX 78730
Wesley
Job Details: 02/10/2021
DISHWASHER JENN-AIR JDB3200AWS4 Arrived on site and cleared drain line with house pressure to repair no drain condition. All else checks good.
Near Driftwood, TX 78619
Richard
Job Details: 02/10/2021
WASHER WHIRLPOOL WTW6120HW0 Arrived onsite for the washer making a screeching noise. During testing found that the belt is causing the noise. Will need to replace cam assembly and belt. Parts already on order. Office to schedule ; O-emld tckt
Near Leander, TX 78641
Kayman
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived onsite for dishwasher not draining. Upon inspection I found that while in diagnostics the unit went through every cycle and every function passed. I found excessive soap suds in the unit. I found one of the kick plate retainers was missing. I tried to re create a drain failure by filling both sinks and draining the sinks and dishwasher at the Same time but the unit drain as designed. The unit is operating as designed at this time and no leaks were detected during time of service. I am ordering the retainer to be sent directly to the customer. Job complete, ordering WPW10503548D2C; ordrng 2 WPW10503548D2C (Retainer)s"
Near Round Rock, TX 78681
Kayman
Job Details: 02/10/2021
DISHWASHER KITCHENAID KDFM404KPS0 Arrived onsite for dishwasher not operating. Upon inspection I found the unit in flood mode as soon as I powered on and it was flashing flood switch error. I removed the flood tray and found it full of water. I found the units front leveling feet all the way up and the unit leaning favoring the front. I lowered the feet to better level the unit. I ran a diagnostics cycle and found excessive soap suds in the unit. The customer is using pods and rinse aid. I explained that the pods can be too much soap and they might not dissolve all the way and start stacking up causing the soap suds to hit the over flow. I had to fill then run the motor and drain about 6 times to get all of the suds out of the unit. After the suds were gone the unit is working as designed and no leaks were detected during time of service. Job compete.
Near Cedar Park, TX 78613
Justin
Job Details: 02/10/2021
DRYER WHIRLPOOL WGD8500DC4 "Arrived on site for dryer with a burning smell. Customer stated they had someone come out yesterday and clean their vents. They stated they found severe lint build up in vents and cleaned it out. They also stated they had long dry times. I advised them it was due to low or no air flow from the clogged vents. I put unit into diagnostics mode and found stored error codes F4E3 for restricted airflow, F2E1 for stuck key. I cleared the error codes. I tested the unit and found a small burn smell coming from it. I gained access to under tub and found sever lint build up and burnt lint causing smell. I cleaned the lint as well as I could and advised the customer there was a small layer that was almost crusted on. I attempted wiping it with paper towels and got some off. I advised customer they may still smell a slight burn smell for quite a while. I also found a hall of wet lint in vent tube and cleared it out. I advised customers of safety issue when the unit is cl
Near Leander, TX 78641
Lou
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the unit lights turned off and the unit turned off. I noticed the numbers on the UI were faded/missing. I tested temps in the FC=8 degrees and RC=40 degrees. Tested temps in the ice maker housing and it showed to be 9 degrees. I placed the unit in diagnostics and tested the ice maker and it passed. I tested the fill tube and found it failed. I found the fill tube frozen. Tested the fill tube heater and found it open. ; ordrng 1 W11092503 (UI) and 1 CNOTE (LSO PER CUSTOMER REQUEST /TRAINING)"
Near Austin, TX 78731
David Z
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived on site to install door to resolve damaged door. Took picture of existing damage. Replaced with new RC door and retested. Swapped over all needed hardware. All is now working as designed. Call complete.
Near Austin, TX 78731
David Z
Job Details: 02/10/2021
MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived on site to replace damaged microwave door. On arrival inspected door and could not find any damage done to door, door was fine.
Near Niederwald, TX 78640
Richard
Job Details: 02/10/2021
OVEN WHIRLPOOL WFG525S0JS0 Arrived onsite for the range not baking. Replaced main electrode harness and oven tested good and heating. Complete
Near Austin, TX 78731
Wesley
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite and replaced damaged freezer door. All checks good. Advised customer on repair.
Near Spicewood, TX 78669
Brandon
Job Details: 02/10/2021
DISHWASHER GE GDT720SSF4SS "Arrived on site for customer complaint of unit not heating, found open temp sensor on flood switch. Ordering flood switch. ; ordrng 1 WD21X10519 (Flood switch)"
Near San Marcos, TX 78666
Jacob
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for unit not making ice. Put unit in diagnostics. Tested ice maker tests. Found that motor is working. Upon further testing, found that the unit had an E3 heater time-out. Ordered parts. Office to reschedule. ; ordrng 1 W10843055 (cntrl-elec) and 1 W11087201 (heater)"
Near Austin, TX 78725
Matthew
Job Details: 02/10/2021
RANGE AMANA AGR5330BAS3 Arrived onsite for uneven burner flames. Customer complained on food burning even on a low setting. Adjusted all burners and showed customer. Job complete
Near Pflugerville, TX 78660
Scott
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ02 "Arrived on site for mullion not closing or opening when door is opened . Found refrigerator not level . Used shim on right rear corner . Doors leveled out ,mullion is now functioning properly . No water leaks detected at time of service. Job complete."
Near Leander, TX 78641
Kayman
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived I site for dishwasher with dispenser door issue. Upon inspection I found the dispenser door spring missing and the door would not open when called for. The customer agreed so I replaced the dispenser and tested the unit. The dispenser now opens when called for and the unit is working as designed with no leaks detected during time of service. Job complete.
Near Spicewood, TX 78669
Brandon
Job Details: 02/10/2021
DISHWASHER GE GSD4200J00BB "Arrived on site to replace timer, after replacing, unit tested good."
Near Austin, TX 78717
Justin
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF535SWHV01 Arrived on site for refrigerator control not working. Upon further inspection I found UI not responding when changing temps. I was able to put unit into diagnostics mode and found random components turning on instead of shutting off like they should in diagnostics. I found in service test two the compressor and condenser fan would not turn on. I tested voltage at start device and found none. I tested voltage at control and found 120VC. I found a bad control and installed a new control and unit kicked on right away. I put unit into diagnostics mode and found compressor working properly in test two. I programmed unit to code 12 via tech sheet instructions. The UI is now responding. After a few minutes compressor also kicked on. Unit is now working as designed. I advised customer it may take 48+ hours for unit to get to temp.
Near Austin, TX 78754
David Z
Job Details: 02/10/2021
RANGE WHIRLPOOL WFE505W0JZ0 "Arrived on site to install previously diagnosed junction block to resolve no power to unit. Replaced junction block and installed customer supplied power cable. Retested all burners and elements. All tested good, cables are good. Call complete."
Near Austin, TX 78745
Kevin
Job Details: 02/10/2021
WASHER WHIRLPOOL WFW5620HW1 "Arrived on site and inspected washer and found harness to cold water valve is not attached, after resetting washer is operating properly. Discussed correct detergent usage, load and go feature, and spin settings. No further repair is needed at this time, no water leaks detected at time of service, job complete"
Near Hutto, TX 78634
Andy
Job Details: 02/10/2021
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site for microwave underneath light stay on. Tested and inspected unit and found failed control. Part is on order but has not arrived yet. Office to schedule return trip.; O-emld tckt
Near Kyle, TX 78640
Richard
Job Details: 02/10/2021
MICROWAVE GE JVM6175DF1BB "Arrived onsite for the microwave not working. During testing found that the fuse was no good. Used resettable fuse and found that the microwave is not heating. Replaced magnetron, control, filter board. During testing found that the microwave made a loud noise and blew the resettable fuse. . Determined that the transformer is the cause of the issue. Ordering parts and office to schedule ; ordrng 1 WB20X10043 (Transformer) and 1 WB27X11080 (Control) and 1 WB27X10597 (Diode)"
Near Austin, TX 78733
Wesley
Job Details: 02/10/2021
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite and found unit leaking from the diverter valve. QReturning with sump and motor to repair. ;
Near Taylor, TX 76574
Andy
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for refrigerator freezing food in RC. Tested and inspected unit and found failed UI and HV control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 02/10/2021
REFRIGERATOR GE GFE26JSMAFSS "Arrived on site for When dispensing water, water comes out of the back of the dispenser as well, casuing spillage. In addition, the water dispenser will randomly dispense water on it's own, usually in 5 second bursts, randomly. DISPENSER-LEAKING WATERFound water dripping from the ice dispenser when the ice pad was pressed. Removed ice bucket and found a block of ice stuck in the mold. Removed block from mold. Ran harvest and water was being called to the mold and also being called to the dispenser. Ordering harness that feeds voltage to the valves. Currently the harness is feeding voltage to both valves instead of one independent valve as its designed to do. ; ordrng 1 WR23X30131 (Lower harness)"
Near Austin, TX 78733
Wesley
Job Details: 02/10/2021
DISHWASHER KITCHENAID KDTE204KPS0 Arrived onsite for unit acting erratically and not always draining. Found f9e1 error only. Cleared error and Tested in diagnostics and found all operating as designed.
Near Leander, TX 78641
Lou
Job Details: 02/10/2021
OVEN WHIRLPOOL WOS92EC0AS02 "Arrived on site to inspect wall oven with no power. Upon further inspection, I found the display blank. Cycled power to the unit and pulled out and tested the fuse. Found the fuse bad. Removed and replaced the fuse and cycled power to the unit and tested. I found the cooling fan not operating. Tested voltage to the blower and it showed 125V, but the blower was not turning. I removed and replaced the defective blower and retested. Unit is operating as designed. Job completed."
Near Bertram, TX 78605
Cliff
Job Details: 02/10/2021
MICROWAVE WHIRLPOOL WMH32519HZ0 Arrived on site to diagnose a microwave with a fan not working. all is working properly at this time.
Near Killeen, TX 76549
Al
Job Details: 02/10/2021
REFRIGERATOR GE GSH25JGDCBB Arrived on site and inspected unit not producing ice.Found the customers replace filter light was on. Customer advised the filter hasnt been changed in a year.I reset the ice maker and ice maker began cycling and filling.Ice was harvesting when I left.SEE NOTES FOR FURTHER INFORMATION
Near Buda, TX 78610
Robert
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL DU910PFGB0 "Arrived on job for complaints of dispenser door not opening properly and not draining. Found spring sprung, reset spring and test. Found valve not closing properly and water entering refilling tub. Will need valve.; ordrng 1 W10844024 (valve-inlt)"
Near Austin, TX 78729
Scott
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for no cool in bothe sections . Fresh at room temp . Freezer about 40. Little frost on evap. Took gauge pressures -20, 80 . No dye found . Will need sealed system . Ordering compressor ,evap, service port,UI drier . Weigh 3 hrs ; ordrng 1 2188822 (EVAP) and 1 3HRSWEIGHT and 1 SERVICEPORT and 1 UVDRIER and 1 W11322225 (COMPRESSOR )"
Near Austin, TX 78738
Robert
Job Details: 02/10/2021
OVEN KITCHENAID KEMS308SSS04 Arrived on job for complaints of error code. Found the touch screen and harness not communicating. ordrng 1 W11209404 (harns-wire)
Near Bastrop, TX 78602
Andy
Job Details: 02/10/2021
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site for refrigerator making noise. Another company instructed that fan is hitting ice due to defrost issues. Tested and inspected unit and found no ice buildup in RC. Found some ice buildup on FC evaporator cover but not much. Customer stated that unit has not made that sound after that. Tested and inspected unit and found FC door has gap in left side that is allowing warm air in creating frost buildup creating issues. Corrected FC door closing issues and gasket. All operations are normal. No water leaks present at time of service.
Near San Marcos, TX 78666
Jacob
Job Details: 02/10/2021
OVEN WHIRLPOOL AER6303MFS2 Arrived onsite for unit not bake not heating up. Upon inspection. Found that the red wire to the terminal block the burned up. Ordered part. Office to reschedule ; ordrng 1 W11458879 (WIRE HARNESS )
Near Pflugerville, TX 78660
Scott
Job Details: 02/10/2021
REFRIGERATOR MAYTAG MFX2571XEW2 Arrived on site for no ice . Found valves sticking and ice maker failing . Ordering valves and will replaced icemaker on return . AUTHO needed . ; ordrng 1 67006322 (VALVE ) and 1 AUTHO
Near Austin, TX 78745
Kevin
Job Details: 02/10/2021
RANGE WHIRLPOOL WFG525S0JS1 "Arrived on site and replaced control board diagnosed on previous visit, after replacement ensured bake cycle is operating properly, job complete"
Near Lakeway, TX 78738
Brandon
Job Details: 02/10/2021
DISHWASHER KITCHENAID KUDI02FRSS2 "Arrived on site to replace link kit and spring, I replaced link kit and 1 spring for the right side, unit tested good."
Near Austin, TX 78756
Matthew
Job Details: 02/10/2021
RANGE WHIRLPOOL WFE320M0JS0 Upon inspection found glass cooktop completely broken. Cooktop had been set aside with control panel. Unit will need a new cooktop W11178791. Office to reschedule.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 02/10/2021
DRYER MAYTAG MED5100DW Arrived on site for turns off in the middle of cyle and wont turn back on. Placed in diagnostics and F4E4 and F4E3 came up. Tested voltage at the wall and got 240. Tested voltage at the control and found it sending voltage from the motor to relay but motor wasnt running. Found thermal fuse open. Installed WP3392519 fuse from truck stock. Tested dryer and found it working as designed. Unit is venting. Explained to customer that the flap on outside of house couldve gotten stuck. Max temp is at 158 and working as designed. Job completed.
Near Lakeway, TX 78734
Brandon
Job Details: 02/10/2021
COOKTOP KITCHENAID KCED600GSS01 "Arrived on site to replace cooktop and bezels, after replacing, unit tested good."
Near Elgin, TX 78621
Andy
Job Details: 02/10/2021
RANGE WHIRLPOOL WFE535S0JS0 Arrived on site for range oven not heating. Tested and inspected unit and found main harness failed at terminal block. Ordering needed parts. Office to schedule return trip. Customer needs ASAP appointment. Left unit unplugged and advised customer to leave unplugged and not to use due to safety.; ordrng 1 W11458883 (Harness) and 1 PT500 (Cord) and 1 Seenote (Office to schedule)
Near Georgetown, TX 78633
Lou
Job Details: 02/10/2021
REFRIGERATOR KITCHENAID KSRB25QFBL00 "Arrived on site to install previously diagnosed and ordered parts. Due to the ice dispenser door not sealing and leaking air into the ice bin causing the ice to melt, I removed and replaced the ice door and tested. Unit is operating as designed.
Near Leander, TX 78641
Justin
Job Details: 02/10/2021
REFRIGERATOR FRIGIDAIRE LFSS2612TF3 Arrived on site for a door needing to be leveled and that would open the freezer when the RC door was slammed. I advised the customer the suction and airflow from closing the RC door to hard will often open the FC doo.r. I walked them through how to avoid this. I also gained access to cam on RC door and shimmed put. Once I did that the door rubbed against the hinge.
Near Austin, TX 78737
Robert
Job Details: 02/10/2021
WASHER WHIRLPOOL WFW75HEFW0 Arrived on job to replace previously diagnosed part. After replacement test operation. No leaks detected at time of service
Near Georgetown, TX 78628
Cliff
Job Details: 02/10/2021
MICROWAVE WHIRLPOOL WMH31017HB4 Arrived on site to exchange microwave for homeowner. Removed old unit and installed new microwave. Tested unit and found all is functioning properly at this time.
Near Austin, TX 78735
Luis
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for loud noise. Ran diagnostics diagnosed loud noise from motor in diffuser,replaced defective diffuser assembly"
Near Pflugerville, TX 78660
Scott
Job Details: 02/10/2021
WASHER AMANA NTW4516FW3 "Arrived on site ,for broken valve . Found hot water connection on valve broken off . Replaced valve . Unable to test due to unit in maintenance garage . Job complete ."
Near San Marcos, TX 78666
Jacob
Job Details: 02/10/2021
DRYER MAYTAG MED6230HW0 "Arrived onsite for unit not completely drying clothes. Asked customer on load size when using regular or normal settings. Said she wasn’t sure on load size being put in. Gave customer instruct on if loads are not big enough to hit the sensor bar, it could make the unit stop early to drying clothes all the way, told her the size of load should make a difference when the clothes hit the sensor bar to keep the unit drying. No issues at this time. Job complete"
Near Leander, TX 78641
Kayman
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for dishwasher that has water entering but not washing. Upon inspection I found a stored error code for motor failure. I found that while in diagnostics on wash cycle the motor would just click and hum instead of washing. The unit will need a sump and motor replacement for repair. Sump and motor (W11085683)
Near Austin, TX 78723
Luis
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no ice. Ran diagnostics found E5 error code still present power cycled unit ran test 57 passed,ran fill test passed no errors on icemaker if problem continues will need high voltage control"
Near Austin, TX 78746
Luis
Job Details: 02/10/2021
REFRIGERATOR KITCHENAID KSSC42QTS02 "Arrived on site for no ice and water. Tested dispenser found ui and led flicking ice dispenser door not fully opening or closing losing power diagnosed unit will need the updated control kit,informed customer part is on back order and we will contact customer once part is received. ordrng 1 W10789107 (Control kit)"
Near Austin, TX 78737
Luis
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for not dispensing ice. Tested dispenser diagnosed icemaker housing not fully engaging light switch,installed a spacer to housing tested ice dispenser unit working as designed. used 1 WPW10221048 (Spacer) from stock"
Near Killeen, TX 76549
Tyler
Job Details: 02/10/2021
WASHER WHIRLPOOL WTW8500DC0 Arrived on site for washer needing previously diagnosed clutch and harnesses as well as slider assembly. Upon installing the needed parts I was able to reassemble and factory reset the machine unit worked well on the first diagnostics test and reset but I then ran a manual diagnostics test on both agitation and spin and found during agitation that a new error F7e9 (rotor locking up) occurred. I inspected all harness connections between ACU and motor but found nothing loose or broken. I also verified the main ACU was sending 120v down to motor during both selection cycles. New harness has no breaks in it. I attempted to try and remove the inner tub but couldn’t get the wash plate off after removing 7/16 screw. Customer stated at this time they had been noticing a “chemical” smell in their cloths in recent weeks. I rechecked once again under the unit and found a small amount of oil starting to release from gear case. Unit will need a full rebuild due to curren
Near Liberty Hill, TX 78642
Cliff
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL KDTE204KPS0 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found upper tub damaged and leak through pump diverter. Pump and tub will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W11460946 (Pump) and 1 W11409866 (Tub)
Near Leander, TX 78641
Kayman
Job Details: 02/10/2021
RANGE WHIRLPOOL WGG745S0FS02 Arrived onsite to install previously diagnosed parts. I installed the upper oven bake ignitor and tested the unit. The unit is working as designed at this time and no gas leaks were detected during time of service. Job complete.
Near Harker Heights, TX 76548
Tyler
Job Details: 02/10/2021
RANGE WHIRLPOOL JGBS80DEM1BB "Arrived on site for range not functioning properly in oven section as well as the top front right burner. Upon arrival I found that over all conditions of unit was not well. The main control ui panel is showing obvious signs of melting and heat damage and exposing the main control to a lot more heat then it can handle. Also found the rest of unit had signs of neglect with grease build up, soot, and corrosion in a lot of areas. Also found the igniter in the oven was receiving a full 120 v but was broken not allowing the oven to turn on and heat. Due to wear and tear on range the unit is still repairable but further issue may arise later in the further due do current state. Most of the sparkers on top were to caked in dried grease and char and the reason for the front right burner wasn’t lighting because of a broken sparker as well as a lot of soot build up around office itself. Office to reschedule once availability of parts is known and once ahs is made aw
Near Austin, TX 78759
Scott
Job Details: 02/10/2021
COOKTOP KITCHENAID KCGS356ESS00 Arrived on site for cook top continuously sparking when left front burner is used . Reset switch on valve stem . All checked normal . No gas leaks detected at time of service. Job complete .
Near Austin, TX 78737
Brandon
Job Details: 02/10/2021
DISHWASHER KITCHENAID KDTM404KPS0 "Arrived on site for customer complaint of unit not starting a cycle and flashing lights, found leak sensor was activated by what looked like coffee. I cleaned out tray that leak sensor sits in and ran cycle, unit tested good with no leaks. Customer did state that a whole pot of coffee leaked down the front of the dishwasher."
Near Leander, TX 78641
Lou
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher door friction pads broken off of the hinge. Upon further inspection, the customer handed me a broken friction pad. I pulled the unit out from the cabinet and found both friction pads were missing. I installed both pads and tested the unit and it is operating as designed. No water leaks observed during service, job completed."
Near Hewitt, TX 76643
Jonathan M
Job Details: 02/10/2021
DRYER WHIRLPOOL WED49STBW1 "Arrived on site for a dryer that still has the door popping open. Inspected unit and work area. The customer advised that since the last repair, there’s been no change to her dryer not functioning when she closes the door. She’s advised that it initially close and start but will immediately stop. Found door switch broken causing this issue. Replaced door switch and tested unit. Unit is not working as designed. Call complete."
Near Austin, TX 78722
Matthew
Job Details: 02/10/2021
DISHWASHER KENMORE 665.13963K015 Arrived onsite to replace previously diagnosed parts. Replaced adjuster kit. Tested unit and unit is functioning properly. Job complete
Near Cedar Park, TX 78613
Justin
Job Details: 02/10/2021
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for washing machine receiving a F6E3 error code. Customer stated the issue occurred after she washed a larger un-washable pillow. She explained that the unit will run for a while and then randomly shut off and sometimes not drain, it will then throw the error code. She also said the unit is constantly getting unbalanced now. Upon further inspection I found back left foot stripped and foot cannot be re-leveled. I put unit into diagnostics mode and found stored error codes F6E3 for ACU not reading UI, F6E2 for UI not reading ACU, F9E2 pump drive or no drain problem, and F2E1 for stuck key. I cleared the error codes and ran a test cycle. I found unit did not spin during test cycle. I manually activated spin and it functioned as designed. It also read as a pass in the test cycle. I gained access to ACU and UI and found proper continuity at UI harness and all connectors were plugged in. I also found correct voltage at J18 and J12. The indicator l
Near Austin, TX 78738
Robert
Job Details: 02/10/2021
MICROWAVE JENN-AIR JMC2430DS01 Arrived on job for complaints of no display. Confirmed no display but inner lights working. Will need to replace panel. ; ordrng 1 W11229663 (panl-cntrl)
Near Temple, TX 76502
Tyler
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for dishwasher that customer stated was not filling with water. Upon arrival into diagnostics and found a F6 for error indicating that the foot switch was having an issue I then inspected the float switch inside the tub itself around the cup and not see any damage or debris blocking it underneath and upon further inspection under the unit I found out one of the wires had come off of the float switch itself due to pinching. I was able to rewire the broken harness Factory reset the dishwasher to clear the air code I didn’t verify the unit is fully functioning as designed during fill agitation and rain with no leaks during the call the customer also stated won’t say that they were having issues with the door dispenser to the soap dispenser assembly and upon further inspection also found the spring had come out a place I was able to reassemble that as well and verified that the soap dispenser is also functioning as designed call complete
Near Pflugerville, TX 78660
Scott
Job Details: 02/10/2021
DRYER MAYTAG MEDC465HW0 "Arrived on site for no heat dryer . Found unit heating , just taking multiple cycles to dry load . Ran air flow check with vent test . Got poor air flow . Took vent off and checked normal flow . Recommended to have exterior vent cleaned . No lint build up in unit at time of service . Job complete."
Near Waco, TX 76712
Jonathan M
Job Details: 02/10/2021
WASHER MAYTAG MVWX655DW2 "Arrived on site for a washing machine that still going off balance. Inspected unit and work area. Found unit unit sitting on uneven flooring and the washer tilted forward. Adjusted feet to try to level out the washer as much as possible. Placed in an in service diagnostics and found an F7 E7 (motor not able to reach target RPM) and an F0 E5 (off balance load) error code. Checked suspension and suspension was good. Ran the unit through an auto test in the unit ran as designed. Replaced unit in a high-speed spin and ran the unit for two minutes with no problems. Had the customer put in a load of clothes and filled the basket with water. Unit started to agitate and I let the agitation run for two minutes before canceling the cycle. Ran the unit through a drain and spin and the unit drained and spun out properly without going off balance. Spoke to the customer about the loads she had used that went off balance and she advised that she had some blankets that went o
Near Bastrop, TX 78602
Andy
Job Details: 02/10/2021
DRYER WHIRLPOOL WED8500DW0 Arrived on site for dryer not shutting off at desired time on sensor cycles but shuts off in time dry. Tested and inspected unit and found sensors coated. Cleaned and instructed on settings. Tested unit and all operations are normal. All operations are normal. No repairs are needed at this time.
Near Waco, TX 76712
Jonathan M
Job Details: 02/10/2021
DISHWASHER GE GDF570SSF4SS "Arrived on site for a dishwasher that’s not heating. Inspected unit and work. Placed Deana in Service diagnostics and found no stored error codes. Ran the unit through heating cycle and found no heat through the heater. Tested resistance through the heating element and found the heating element somewhat out of range. Went to the heater in the truck and tested the resistance through the heater. Found the same resistance through the new heater. Removed the control and tested resistance through the TCO and heater. Found an open line. Tested voltage going to the TCO and heater and found no voltage.Ordering flood switch and will return ; ordrng 1 WD21X10519 (switch flood)"
Near Copperas Cove, TX 76522
Al
Job Details: 02/10/2021
DRYER WHIRLPOOL LER3624JQ1 Arrived on site and inspected dryer not tumbling. Tested operation and found unit working properly.Job complete.Customer satisfied once again.
Near West Lake Hills, TX 78746
Luis
Job Details: 02/10/2021
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site for lights issue. Diagnosed a defective led module replaced defective led modules in upper left side of fresh food compartment powered unit on all leds working as designed.
Near Temple, TX 76502
Tyler
Job Details: 02/10/2021
REFRIGERATOR MAYTAG MSS25C4MGZ00 "Arrived on site and ran icemaker diagnosticsfound fill tube frozen, at the lower left hinge light blue to white 120 VAC, ohm back into the harness light blue to white 6.3 KOHMS (fill tube heater and dispenser heater wired in parallel) dispenser heater is 6.3 K OHMS, fill tube heater is 3.3 K OHMS. when reading resistance in parallel should read the smaller resistance , indicates the fill tube heater is open) fill tube heater is foamed into door, door would need to be replaced. Per customer unit was working well for one day after repair but then stopped indicating unit shorted the heater after last repairs. Office to reschedule once availability of door is known; ordrng 1 LW11026429 (FREEZER DOOR, STAINLESS)"
Near Killeen, TX 76549
Al
Job Details: 02/10/2021
DRYER AMANA NED5800HW1 Arrived on site and inspected newly purchased dryer not working.Checked voltage at the outlet and on the back of the unit and got the needed 240/120/120Put the unit in diagnostics mode and unit tested as designed.Job complete Properly manager satisfied
Near Killeen, TX 76549
Al
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Arrived on site and inspected side by side refrigerator not dispensing properly.Customer advised the unit works on this day but the dispensing issues are temperamental.Unit tested as designed and customer witnessed the unit preforming as designed.No parts needed at this time.Customer will call back if problems return.Customer Satisfied Job complete
Near Austin, TX 78741
Leonardo
Job Details: 02/10/2021
WASHER WHIRLPOOL WMH31017HS6 Arrived on site to replace microwave. Replaced unit test unit and unit test good job complete.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to install previously diagnosed parts. Removed adjusters and installed new adjusters. Showed customer how they lower and raise. Job completed
Near Leander, TX 78641
Lou
Job Details: 02/10/2021
DRYER MAYTAG MED7230HW0 "Arrived on site to install previously diagnosed and ordered part. Due to the console failure, I removed and replaced the console and tested. Unit is operating as designed. No lint observed during service, job completed."
Near Austin, TX 78745
Leonardo
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not coming on. Test unit and found f2e2 error found shorted ui. Ordering new ui office to reschedule. ; ordrng 1 W11368911 (UI)
Near Pflugerville, TX 78660
Scott
Job Details: 02/10/2021
WASHER WHIRLPOOL MHW5630HW0 Arrived on site for off LF error . Ran diagnostics got long fill and off balance loads . All valves are working . Hot water valve was making unusual noise . Honed out wl sensor . Checked normal . Do believe control and sensor are miscommunication. Ordering wl sensor . Replace control and sensor . May change out hot water valve if needed . No water leaks detected at time of service.ordrng 1 W11316246 (WL SENSOR )
Near Waco, TX 76706
Jonathan M
Job Details: 02/10/2021
DISHWASHER FRIGIDAIRE FFBD2406NS2A Arrived on site for a dishwasher that’s giving off a weird smell. Inspected unit and work area. Ran unit through an auto test in the unit ran as designed. Noticed a foul odor coming from the dishwasher. Checked underneath the sink and found the drain hose going downhill from the garbage disposal back into the dishwasher. I advise the customer that their issue is primarily with the drain hose. The customer advised that they do not use their dishwasher ever and that they primarily and wash their dishes. I advise them to run a bleach cycle inside the dishwasher and then a normal cycle without any soap or dishes again after that. I did advise them to adjuster drain hose to go above their garbage disposal to avoid further issues. Call complete.
Near San Marcos, TX 78666
Jacob
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRS331SDHM03 Arrived onsite for unit not making ice. Tenant said that the unit had started making ice. No issues at this time. Job complete
Near Marion, TX 78124
Andrew
Job Details: 02/10/2021
WASHER WHIRLPOOL WTW4800BQ0 "Arrived on site to replace control per previous tech. Verified control was needed. Unit start button was stuck and control was send voltage randomly to valves. Replaced control, ran calibration, unit works good. Was able to experience customer initial complaint of excessive shaking. Needing suspension to fix issue. Office to reschedule.; ordrng 1 W10780045 (suspension)"
Near Austin, TX 78759
Matthew
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WTW8040DW2 "Arrived onsite for washer with LF error. Upon inspection found unit not allowing water through fill valve. Put unit in diagnostics and found no hot water and very little cold water entering unit. Needed valve replacement. Replaced valve, tested unit and is functioning properly. No leaks present at this time. Job complete"
Near Belton, TX 76513
Tyler
Job Details: 02/10/2021
REFRIGERATOR ELECTROLUX EI32AF65JS1 Arrived on site for refrigerator needing a previously diagnosed sealed system including but not limited to the compressor and you’ll be dryer. Upon arrival I was able to inspect and verify the previous diagnosis was correct I then installed the system equipment that was needed and was able to pull a vacuum to clear out the interior of the system for 20 minutes and then was able to make sure that there are no pressure leaks and the unit passed a push and pull test as well. I then was able to charge the unit up to 3 1/2 ounces of our 134A as recommended by factory sticker. And then reassembled and tested to verify there are no leaks of any kind and inform the customer that it will take 24 hours for temperatures to stabilize. Call complete
Near New Braunfels, TX 78130
Noah D
Job Details: 02/10/2021
WASHER ROPER RTW4516FW2 "Arrived on site to inspect washer for a grinding noise during operation, upon inspection found the wheel grinding on the cover, took off cover and tightened down nut, customer provided loctite. I applied and tested. No problems found. Complete"
Near Seguin, TX 78155
Andrew
Job Details: 02/10/2021
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site to replace pantry thermistor and evap cover per techline. Replaced parts, tested unit, unit works good. Now getting good solid reading from pantry thermistor. No leaks detected. Job complete."
Near McQueeney, TX 78123
Andrew
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to test unit for food freezing in FF section. Found damper was blocked with food. Verified ice maker door gasket was eating properly. Spoke techline and verified unit is operating as designed. Issue is with overloading of unit. Replaced RC thermistor, tested unit, unit works good. Advised customer to not block vents and keep damper clear of obstruction. ——————SR#7729971852"
Near Waco, TX 76708
Jonathan M
Job Details: 02/10/2021
DRYER WHIRLPOOL WED4616FW0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Went to replace motor and found the blower wheel seized onto the motor. Chiseled off lower wheel and replaced both blower wheel and motor. Reassembled unit and unit is not working and heating as designed. Call complete.
Near Elm Mott, TX 76640
Jonathan M
Job Details: 02/10/2021
REFRIGERATOR GE GFSS6KKYESS Arrived on site for a refrigerator that’s not making ice. Inspected unit and work area. Attempted to jump icemaker but motor would not turn. Removed the icemaker and found the icemaker stuck in the middle of the cycle but not continuing forward in the cycle. Replaced ice maker and tested unit. Unit is not working as designed. Call complete.
Near Belton, TX 76513
Al
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL GI7FVCXWQ01 Arrived on site and inspected French door refrigerator dispensing slower than normal.Used the bypass and unit water flow dispensed to customers satisfaction.Also replaced the damaged right door gasket and used my heat gun to form the gasket to the cabinet.Job complete
Near Killeen, TX 76542
Al
Job Details: 02/10/2021
WASHER WHIRLPOOL GHW9150PW2 Arrived on site and inspected washer not draining.Unit was filled with wet clothes.Customer emptied the unit and I verified the drain pump was defective.Removed and replaced and tested the unit for leaks and found none after the repair.Unit now functioning properly.Job complete AHS
Near Temple, TX 76502
Tyler
Job Details: 02/10/2021
DISHWASHER FRIGIDAIRE FFBD2406NW7B Arrived on site to install previously diagnosed door latch assembly for dishwasher. Upon arrival I was able to disassemble and then install the new little lock I didn’t reassembled the unit and was able to verify that unit is fully functional allowing the door to open and close as designed with no leaks before during or after repair. Call complete
Near Austin, TX 78734
Brandon
Job Details: 02/10/2021
WASHER WHIRLPOOL MVWB765FC3 "Arrived on site to replace stator, rotor, and latch, after replacing I calibrated unit, ran a rapid wash, unit tested good.
Near San Marcos, TX 78666
Jacob
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived onsite to replace parts to unit. Upon further inspection. Found that the wires for power in junction box to unit were not connected properly. Re wired the unit. Unit got power once again. Tested unit. Unit tested good, no leaks at this time. Job complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 02/10/2021
MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site to inspect microwave for sparking issues during cooking, upon inspection found the ceramics burnt, replaced all ceramics and tested. No problems found. Complete"
Near Austin, TX 78704
Wesley
Job Details: 02/10/2021
WASHER WHIRLPOOL WET4024HW0 Arrived onsite and repaired unit by retiring water to unit. All checks good. Advised customer on repair.
Near Seguin, TX 78155
Andrew
Job Details: 02/10/2021
FREEZER GE PFE28KSKFSS "Arrived on site to test unit for water leaking from FC. Found bottom of FC and drip pan completely frozen. Removed ice and cleared drip pan. Removed drain hose and cleared of foam obstruction, tested unit by pouring water down pan, unit works good. No leaks detected. Job complete."
Near Seguin, TX 78155
Andrew
Job Details: 02/10/2021
REFRIGERATOR GE GTS22WCPCRBB "Arrived on site to test unit for RC not cooling. Found FC evap motor was bad. Verified motor was receiving proper voltage. Replaced evap motor, unit works good. Also found RC vents were clogged with ice. Thawed ports out, tested unit, unit works good. No leaks detected. Job complete."
Near New Braunfels, TX 78132
Noah D
Job Details: 02/10/2021
ICE MACHINE WHIRLPOOL KUIC15NHZS0 "Arrived on site to inspect ice machine for not producing ice, upon inspection found the grid torn to shreds. Customer stated the ice machine works but does not dump ice, replaced grid and tested. All functions returned. Complete"