Service History 875

Near Lockhart, TX 78644
Brandon
Job Details: 05/13/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for customer complaint of dryer not tumbling with load inside, found power was dropping on L1 when unit was started and under load. Instructed customer to call electrician due to floating neutral.
Near Austin, TX 78748
Leonardo
Job Details: 05/13/2019
OVEN MAYTAG MER8600DS0 Arrived on site to test unit for oven not getting to temp. Test unit and found broken bake element. Replaced bake element. Test unit after replacing bake element and unit test good job complete.
Near Leander, TX 78641
Lou
Job Details: 05/13/2019
REFRIGERATOR FRIGIDAIRE FFHS2622MSYA "arrived on site to inspect refrigerator temps. Upon further inspection, I checked temps in the RC=39 degrees and FC=1 degree. I checked the evaporator and found a block of ice in the upper right corner, but it had a good frost pattern throughout. Checked Evap heater and it was good. I cleared the ice and checked frost pattern and it began to frost as designed. Checked the damper and it was operating as designed. I made recommendations for food placement in the unit and temp settings. No water leaks observed during service, job completed."
Near Burnet, TX 78611
Cliff
Job Details: 05/13/2019
FREEZER WHIRLPOOL WRF535SWHZ Arrived on site to diagnose a refrigerator that is frosting in the freezer. Tested unit and found freezer door seal misshaped in upper section. Re-shaped seal using applied heat and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78729
Thomas L.
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KRFF507ESS00 Remove unit from cabinet to start sealed system repair. And your diagnostic step for her to move three-way refrigerant valve. The valve did not move. Tried it once again and then it didn’t move. Valve only move one time out of four attempts. Will order refrigerant valve and bring other parts back as well in case they are needed. All water connections were dry.; ordrng 1 WPW10443217 (valve)
Near Manor, TX 78653
Steve C.
Job Details: 05/13/2019
OVEN WHIRLPOOL WFE525S0HS0 Arrived on site for the unit is not heating at all. Found the cooktop section is working properly and all the elements have continuity. Found the control board is defective. Replace the control board and tested the unit. Unit works properly and job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 05/13/2019
WASHER WHIRLPOOL WTW7000DW4 "arrived on site to inspect washer making loud noises during agitation. Placed the unit in diagnostics and tested and the unit operated as designed. Customer provided a video of the noise and sounded like the gearcase. I removed and replaced the gearcase, clutch and wash plate then calibrated the unit. Tested the unit afterwards with a load and the unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78746
Leonardo
Job Details: 05/13/2019
OVEN JENN-AIR JJW2830WB00 Arrived on site to replaced upper cooling fan. Replaced fan test unit and unit test good job complete
Near Austin, TX 78729
Tyler B.
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on site for unit leaking, found unit leaking from diverted motor, replaced pump and motor and tested good, no leaks on site"
Near Austin, TX 78750
Lou
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KBFN502ESS02 "arrived on site to inspect refrigerator door not closing. Upon further inspection, I checked the hinges on both doors and they appeared to be fine. Looking at the right RC door, it does not stayed closed as appears to be warped. I attempted to level the unit by raising the leveling legs and starting from the beginning. Once I had the unit leveled, the right RC door continued to not close properly. I attempted to adjust the top hinge but nothing changed. I advised the customer of my findings and am ordering the door, and hinge parts . No water leaks observed during service..; ordrng 1 W10752868 (bracket) and 1 W10782299 (dor-fip ) and 1 W11218690 (HINGE-DOOR) and 1 WP2307857 (extension) and 1 WP2316804 (spacer) and 1 WPW10485980 (hinge-door)"
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/13/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 "arrived on site to diagnose an ice machine that is producing thin ice. Contacted tech support (spoke with Rich). They advised repair procedure was correct and possibly an efficient compressor due to failures. Currently as cooling system appears to be operating properly, ordrng 1 CNOTES
Near Dripping Springs, TX 78620
Kevin
Job Details: 05/13/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site and found motor assembly is good, took picture. Found washplate is wobbly/loose. Also found tub hub is wallowed and teeters against the gear shaft while spinning. Gearcase, hub, and washplate will need to be replaced to correct issue. No water leaks detected at time of service, job complete."
Near Dripping Springs, TX 78620
Kevin
Job Details: 05/13/2019
WASHER MAYTAG MVWB865GW0 "Arrived on site and found valve is leaking water into the basket. Replaced valve assembly and leaking has stopped. Recommended to customer that waterlines be replaced. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78626
Joel G.
Job Details: 05/13/2019
REFRIGERATOR MAYTAG MFT2976AEM00 "Arrived on site to diagnose refrigerator not cooling properly in frz and frost behind crispers. Found 15 degs in frz and E5 error. Fresh food evap needs replaced per Technical Service Pointer #: W10666205C. Will need to replace main board, evap fan mtr and for defrost issue. Verified no water leaks at time of svc call.; ordrng 1 SV8404 (2 valve) and 1 W10143759AUTHO (drier (service)) and 1 W10633627AUTHO (motor-evap) and 1 W10687098 (evaporator) and 1 WPW10389152 (support) and 1 WPW10581606 (cntrl-elec)"
Near Round Rock, TX 78664
Thomas L.
Job Details: 05/13/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived on site for no operation. Found several open components. Replaced. Dryer now operate properly. Discuss venting with customer.
Near Temple, TX 76502
Al
Job Details: 05/13/2019
WASHER MAYTAG MVWC465HW1 "Called Tech line and spoke with ANDY.Andy was advised of all the replacement parts that were installed and the history of this unit. Customer also makes her own detergent mix out of several cleaning products to include Oxy clean, borax, baking soda.I Allowed customer to wash a load and during the spin cycle the noise appeared to be related to the wash-plate and agitator. Ordering wash plate agitator and screw and main control, since the unit constantly ticks even when the unit is off ordrng 1 W10836692 (AGITATOR ) and 1 W10919191 (WASH PLATE) and 1 W11223765 (SCREW) and 1 W11249158 (CONTROL )"
Near Pflugerville, TX 78660
Joseph C.
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “dishes not drying” complaint. Inspected unit and found loose connection, at heater. Reconnected harness to heater and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/13/2019
OVEN WHIRLPOOL GW397LXUB06 "Arrived on site for oven that would not bake or broil. Found that the bake did work but the broil did not. Replacing broil igniter.. ; ordrng 1 74007498 (igniter,oven) and 1 NEED2IGNITERS"
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/13/2019
REFRIGERATOR/TOP GE GFD28GSLESS "Arrived on site for unit with frost build up in freezer and not dispensing water or ice, and no lights. found ice in bucket, found door switch faulty and intermittent working, does not turn off when door is closed, also found product in way of freezer door closing, advise and removed item and door now seals, removed all frost, no leaks on site ; ordrng 1 WR23X29161 (fresh food door ligh)"
Near Austin, TX 78738
Kevin
Job Details: 05/13/2019
OVEN JENN-AIR JJW2830DP00 "Arrived on site and found F2E1 error code, took 1 picture. Replaced control panel and oven is now operating properly.
Near Austin, TX 78739
Leonardo
Job Details: 05/13/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for fan making loud noise. Pulled unit out and found wires hitting fan. Secured wires to stay away from fan blades test unit and unit test good no more loud noise. Job complete.
Near Austin, TX 78704
Wesley
Job Details: 05/13/2019
WASHER AMANA NTW4516FW2 Arrived on site and warped spin basket and possible failed gearcase shaft. Ordering gearcase and spin basket to repair. All else checks good.Making loud grinding noise basket askew in tub. ; ordrng 1 W10554251 (spin basket)
Near Georgetown, TX 78628
Joel G.
Job Details: 05/13/2019
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site to install parts I previously ordered. Verified operations after replacing parts. Had previously replaced lid latch on first call,. Drain is secured. Verified no water leaks at time of svc call."
Near Round Rock, TX 78664
Andy
Job Details: 05/13/2019
DISHWASHER FRIGIDAIRE FDB750RCB0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Temple, TX 76502
Al
Job Details: 05/13/2019
VENTHOOD UNKNOWN UXT4230ADB
Near Kyle, TX 78640
Brandon
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for customer complaint of no ice production, found ice maker failed in test 25 when t and h were jumped. I replaced ice maker, unit tested good."
Near Round Rock, TX 78664
Steve C.
Job Details: 05/13/2019
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to replace the upper and lower spray arms and the sump and motor due to the unit Making a loud screeching noise. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Liberty Hill, TX 78642
James
Job Details: 05/13/2019
WASHER WHIRLPOOL WTW8800YW0 Arrived on site and installed new lid and hinge pins. Tested operation and found unit working properly. Job complete
Near Luling, TX 78648
Brandon
Job Details: 05/13/2019
WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site for customer complaint of unit leaking, found dispenser was in need of a deep clean, leak was coming from dispenser and running down the front of the unit. I instructed customer to use washing machine cleaner to clean washer. Unit tested good.
Near Georgetown, TX 78626
Joel G.
Job Details: 05/13/2019
REFRIGERATOR FRIGIDAIRE FGHS2655PFA Arrived on site to diagnose EF error for fridge. Found evap fan error and ice around fan. Verified water splashing over fill tube created problem. Cleared ice and adjusted fill tube and wrapped with tape to prevent splash overs. All else is working fine. Informed customer to get water pressure lowered to fridge. Verified no water leaks at time of svc call.
Near Austin, TX 78734
Paul
Job Details: 05/13/2019
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A "Arrived onsite for the refrigerator with a no ice condition. I found the ice box fan not running in service test 57C with 12VDC to it from the control. The ice maker went thru a harvest and returned to home position and the fill valve passed. The ice box thermistor registered the correct temp. The fan needs to be replaced. Ordering the FAN & GASKET KIT. ordrng 1 5304493604 (FAN & GASKET KIT)"
Near Killeen, TX 76542
Al
Job Details: 05/13/2019
MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived to inspect microwave issues. Confirmed the complaint and removed and replaced switches and reassembled unit and unit tested as designed.JOB COMPLETE.
Near Florence, TX 76527
Joel G.
Job Details: 05/13/2019
WASHER AMANA NTW4516FW1 Arrived on site to diagnose washer not coming on.No water leaks detected..; ordrng 1 W11124710 (cntrl-elec)
Near Pflugerville, TX 78660
Thomas L.
Job Details: 05/13/2019
RANGE JENN-AIR JDR8895AAS Arrived on site for request that the right front burner would not light properly. Found a very small piece of rust in orifice. Push the orifice through with wire and burner now works properly.
Near The Hills, TX 78738
Kevin
Job Details: 05/13/2019
RANGE JENN-AIR JIS1450DP2 "arrived on site and found F 47 error showing on display, spoke with tech line and they recommended replacing module. After replacement right hand side is now operating properly.
Near Austin, TX 78717
Paul
Job Details: 05/13/2019
BUILT IN COFFEE JENN-AIR JBC7624BS00 Arrived onsite for the coffee maker that’s not grinding or beans are jamming. Ms stated the unit is not recognizing that it is full of beans. I entered the load test and found all the components for the load test working as designed. I ran a coffee cycle and found the beans not feeding from the hopper into the grinder. I could stir the beans and make them feed but they would not feed on there on. I called techline and I spoke with Kurt. Kurt advised pulling the hopper off the grinder as illustrated in the service manual on page 4-24 figure 2 but this hopper doesn’t have screws holding it like the illustration shows. This hopper is molded and I suspect an issue with a gap in the mold preventing the beans from feeding properly (see pic in SDQP). Ordering c-notes & W10661763 HOPPER.; and 1 W10661763 (HOPPER)
Near Pflugerville, TX 78660
Steve C.
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for the unit freezer has condensation and frost buildup. Found the frost buildup is under the ice bucket. Use a heat gun to expand the freezer gasket. Also apply the heat gun to the ice door to make a good seal. Also applied adhesive On the freezer liner. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78757
Scott
Job Details: 05/13/2019
REFRIGERATOR IKEA ISF25D2XBM01 "Arrived on site and replaced drain tube extension ,steamed out drain inside . No water leaks detected at time of service .job complete ."
Near Austin, TX 78739
Leonardo
Job Details: 05/13/2019
OVEN WHIRLPOOL WOS92EC0AS02 Arrived on site to test unit for unit had no power found unit getting power but no display. Test unit after replacing fuse and unit test good job complete.
Near Austin, TX 78750
Lou
Job Details: 05/13/2019
MICROWAVE KITCHENAID KMHS120ESS0 "arrived on site to inspect microwave no function. Upon further inspection, I found that the unit cooling fan is on but the unit has not been turned on. When I open the door, the fan turns off, but when I close the door, the fan comes back on and the interior light never turns off. I removed ad replaced the main control and door switches and tested the unit. Unit operated as designed. Job completed."
Near Buda, TX 78610
Luis
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for no ice. Ran diagnostics icemaker passed, ran ice box fan weak air flow. Removed cover weak voltage to fan motor,voltage 6.4 vdc. Diagnosed faulty main control, installed new main control powered unit on good strong air flow from icebox fan.
Near Dripping Springs, TX 78620
Kevin
Job Details: 05/13/2019
DRYER ELECTROLUX EFMG617STT0 arrived on site and disassembled dryer and inspected and replaced wheels, and tensioner pulley, not find any specific source of rattling noise. Noise is not affecting operation of dryer. Drum is not damaged. Blower wheel is not damaged. Took pictures of everything. While reassembling dryer found multiple points where fasteners will not tighten, county points are worn and this is likely why rattling increases over time as screws loosen."
Near Georgetown, TX 78628
Lou
Job Details: 05/13/2019
RANGE WHIRLPOOL WFG320M0BB0 "arrived on site to inspect range cooktop burners. Upon further inspection, I tested all of the burners and the back two burners would not light. I attempted to clean the burner head around the Ignitor and it did not work. I removed and replaced both burner heads and tested and they operated as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78633
Joel G.
Job Details: 05/13/2019
DISHWASHER AMANA ADB1400AGW1 "Arrived on site to diagnose dishwasher not dispensing rinse aid. Dishes are coming out dry. Customer doesn’t use dishwasher too often. Explained to customer unit doesn’t use much rinse aid and if dishes are coming out dry, rinse aid is being used during cycle they just don’t realize it. Informed customer of operations and verified no water leaks at time of svc call."
Near Driftwood, TX 78619
Kevin
Job Details: 05/13/2019
DRYER WHIRLPOOL MGD6630HW0 "Arrived on site and found F3E3 saved multiple times, inlet thermistor is showing 9.8K, outlet thermistor is showing 4.8K, techline recommendation is to replace both thermistors and control. 1 W10623852 (thermistor) and 1 W11350218 (CONTROL BOARD ) and 1 WP8577274 (thermistor)"
Near Austin, TX 78704
Wesley
Job Details: 05/13/2019
ICE MACHINE JENN-AIR JIM159XYRS0 Arrived onnsite and found unit drain pump beginning to fail and short unit off. Replaced drain pump. Now unit is operating as designed.
Near Dripping Springs, TX 78620
Kevin
Job Details: 05/13/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site and inspected dishwasher and found it is dripping from the left corner during the cycle. Took picture. Found dishwasher door is not seated properly disassembled dishwasher and after correcting leaking has stopped. No further repair is required at this time, job complete"
Near Dripping Springs, TX 78620
Kevin
Job Details: 05/13/2019
COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site and found right rear burner is incorrect. Removed burner head and reseated orifice and after reconnecting it is now working properly. No further repair is needed at this time, job complete"
Near Liberty Hill, TX 78642
Joel G.
Job Details: 05/13/2019
OVEN WHIRLPOOL WOFXXXXXXXXX "Arrived on site to diagnose oven not coming on. Verified model tag was removed and unable to find it anywhere. Found open fuse. Verified operation after part install.
Near Dale, TX 78616
Brandon
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived on site for customer complaint of unit not cooling, found freezer and refrigerator were warm, found compressor and fans running, found sealed system leak, ordering compressor, evaporator, access valves, filter drier. ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HR JOB) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 W10570565 (evaporator) and 1 W10810988 (compressor) and 1 WPW10143759 (dryer)"
Near Austin, TX 78757
Scott
Job Details: 05/13/2019
WASHER WHIRLPOOL WFW7590FW0 "Arrived on site replaced control , ran cycle and and valve is behaving normal . No water leaks detected at time of service . Job complete ."
Near Round Rock, TX 78664
Andy
Job Details: 05/13/2019
DISHWASHER FRIGIDAIRE FDB750RCB0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Lakeway, TX 78734
Paul
Job Details: 05/13/2019
OVEN KITCHENAID KEBS277BSS00 Arrived onsite for the ovens that are not hot enough. I tested the upper oven in convection mode at 325 degrees. I found the oven averaging 340 degrees. I put a -10 degree offset in the control and retested the cycle. The oven was still averaging 10 degrees hot. I put a -20 degree offset in the control and retested. I found the unit cycling between 308-338 degrees leaving it with a 323 degree average temp. I tested the lower oven at 350 degrees and found it averaging about 20 degrees to hot. I put a -20 degree offset in the oven and retested. The lower oven is averaging 349 degrees. Call complete.
Near Austin, TX 78759
Tyler B.
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL ED5FHEXVS04 "Arrived on site for unit building ice in air vents, found food behind bottom drawer allowing air to mix and freeze up vents. . No leaks on site"
Near Kyle, TX 78640
Brandon
Job Details: 05/13/2019
WASHER MAYTAG WTW5000DW1 "Arrived on site for customer complaint of unit not finishing cycle, found clog in drain pump hose, I removed clog, unit tested good."
Near Lampasas, TX 76550
Arthur B.
Job Details: 05/13/2019
DRYER MAYTAG MED5500FW0 "Arrived onsite for customer complaint of dryer making loud vibrating noises and door sagging. Upon inspection, found door sagging due to weight and wear and tear. Removed front door assembly and used foam pads under blower housing. Reassembled and tested unit. Unit now tumbles and heats quietly as intended. No other issues found."
Near Austin, TX 78704
Leonardo
Job Details: 05/13/2019
COOKTOP JENN-AIR JGD8130ADS Arrived on site to test unit for right burners not working. Test unit and found bad ignitors. Test unit and ignitors not working will need to order new terminal block WP74005890 ; ordrng 1 WP74005890 (TERMINAL BLOCK )
Near Marble Falls, TX 78654
Cliff
Job Details: 05/13/2019
OVEN WHIRLPOOL JGS9900BDS Arrived on site to diagnose an oven that is not heating. Tested unit and found igniter or back burner shorted out. Replaced igniter and tested unit. Found all is functioning properly at this time.
Near New Braunfels, TX 78132
Luis
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site to install parts prev tech diagnosed. Customer defrosted unit,removed door and shelves installed updated evaporator cover,secured thermistor to suction line with a zip time in correct location. Reassembled unit powered unit on compressor and fans powered on.
Near Lakeway, TX 78734
Paul
Job Details: 05/13/2019
COOKTOP JENN-AIR JED8430BDB Arrived onsite for the cooktop tripping the circuit breaker. The unit was turned off when I arrived. Ms stated the breaker would trip as soon as one of the switches was turned on but she couldn’t remember which switch the electrician said. Upon trying to remove the cooktop I found a 1/4” thick bead of silicone that runs about 3/4” under the glass (see pic). and 2 WP8286642 (TAPE)s
Near Austin, TX 78758
Tyler B.
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for damaged door, replaced door and plate and tested good no leaks on site"
Near Austin, TX 78738
Kevin
Job Details: 05/13/2019
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site and inspected microwave/oven combo and found bottom vent cover is bent upwards. Removed oven door and found there is a lip which is allowing cabinet facing edge to push upwards on vent cover. Also found silicon was added along the top of the control panel to hide the gap left over. Explain situation to homeowner, builder will need to raise the installation shelf up 1/8 to 1/4 of an inch to provide enough clearance for the vent and to cover the top of the cut out."
Near Lakeway, TX 78734
Paul
Job Details: 05/13/2019
COOKTOP JENN-AIR JID4436ES00 "Arrived onsite for the cooktop with the fan not working. I found the cooktop working but the fan not coming on. I found the vent door not staying open because the door magnet and one of the screws were missing. I found no power to the blower motor. I called techline and spoke with Mark about the issue . Ordering the door magnet and screws. Also ordering all of the parts that could possibly keep the fan from running. Ordering C-NOTES, W10913680 SWITCH, W10913705 MAGNET, W10914289 HARNS-WIRE, W10914286 HARNS-WIRE, WPW10716816 CNTRL-ELEC, W10913305 FUSE-THRML, W10913304 FUSE-THRML, & W10913302 CNTRL-ELEC.; ordrngW11039111 DOOR. and 1 W10913302 (CNTRL-ELEC) and 1 W10913304 (FUSE-THRML) and 1 W10913305 (FUSE-THRML) and 1 W10913680 (SWITCH) and 1 W10913705 (MAGNET) and 1 W10914286 (HARNS-WIRE) and 1 W10914289 (HARNS-WIRE) and 1 WPW10716816 (CNTRL-ELEC)"
Near Lakeway, TX 78738
Paul
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL KDTE104DSS0 Arrived onsite for the dishwasher not filling with water. I found an F6E4 error. I found a screw under the float switch. I removed the screw and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78717
Tyler B.
Job Details: 05/13/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site for rack stuck in unit, found rack peaches back behind stops, was able to force out, but would need touched up to complete. ; ordrng 1 W10791627 (touch-up)"
Near Austin, TX 78735
Luis
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KSSC42QMS01 "Arrived on site for water leaking. Tested dispenser water weak water flow air in system customer recently replaced filter. Removed filter tested water dispenser good flow. Reinstalled filter,removed air from system no leaks at water dispenser. Unit working as designed."
Near Austin, TX 78717
James
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL ID3CHEXWQ00 Arrived on site and tested operation for starting point with sealed system. I found proper voltage to compressor inverter but compressor not running and cold to touch. Ohmed compressor and found the start and run windings are good. Unit has failed inverter. Installed new inverter and tested for cooling. Unit cooling properly and all functions test good. Job complete
Near Kempner, TX 76539
Arthur B.
Job Details: 05/13/2019
REFRIGERATOR GE CYE22UELCDS "Arrived onsite to install new LCD display,Frame and control to french door refrigerator. Removed an replaced all parts and reassembled. Powered up unit. All functions/features now work as intended. No other issues found. All water connections were dry at time of service."
Near Round Rock, TX 78665
Steve C.
Job Details: 05/13/2019
WASHER WHIRLPOOL WFW9550WW00 Arrived on site for the unit has the error code F 21. Tested the unit and found the unit will not drain. Remove the drain catch and found a sock stuck. Also found the drain pump is defective. Replace the drain pump and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78757
Scott
Job Details: 05/13/2019
WASHER WHIRLPOOL WTW7040DW0 "Arrived on site for UI not responding . After several attempts . Ran diagnostics 6-3, 6-2,2-1 error codes . Checked all connections All checked good . Replaced control and UI. Ran diagnostics all checked normal . Nonwater leaks detected at time of service . Job complete ."
Near Austin, TX 78731
Robert
Job Details: 05/13/2019
WASHER WHIRLPOOL MHWE550WW01 Arrived on job for complaints of not draining. Found drain pump locked. Replaced pump and test. No leaks detected at time of service
Near Pflugerville, TX 78660
Steve C.
Job Details: 05/13/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to replace the console due to the user display is defective. Replace the console and tested the unit. Unit works properly and job complete.
Near Buda, TX 78610
Luis
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site for no cool. Removed compressor cover found oil under compressor and drier. Checked all weld connections found no dye on connections. Removed compressor and drier,installed new compressor and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly checked compressor compartment for dye found no traces of dye."
Near Austin, TX 78727
Lou
Job Details: 05/13/2019
WASHER MAYTAG WTW4816FW2 "arrived on site to inspect washer issues. Upon further inspection, the customer advised that the unit is leaking water from the back of the unit near the hot water valve. I removed the back cover o free panel and removed the panel to find the hot water valve cracked. I attempted to contact the owner to provide a quote but they did not answer. I removed and replaced the valve assembly and tested and the unit operated as designed. No water leaks observed during service, job completed."
Near Elgin, TX 78621
Andy
Job Details: 05/10/2019
DISHWASHER MAYTAG MDB7809AWM2 Arrived on site for dishwasher not coming on or cleaning dishes. Tested and inspected unit and found no voltage going to unit. Checked breaker and breaker is not tripped. Reset breaker anyway and checked unit again and unit still has no voltage going to it. Advised customer that they will need to contact an electrician to investigate issues with voltage going to unit. No water leaks present at time of service.
Near Austin, TX 78750
Tyler B.
Job Details: 05/10/2019
RANGE JENN-AIR JES1750FS1 "Arrived on site for panel replacement, removed old panel and replaced and tested unit, fan high button is now responsive but units blower still only working on low speed, removed panel and was able to gain access to control board, found burn mark on blower fan relay, unit will need new control to complete repair. ; ordrng 1 W11295990 (cntrl-elec)"
Near Georgetown, TX 78628
James
Job Details: 05/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and inspected unit for rust. I found one of the times on upper rack beginning to rust. Installed new upper rack and tested for faults. U it tests good. Job complete
Near Austin, TX 78745
Kevin
Job Details: 05/10/2019
WASHER KENMORE 110.266525 "Arrived on site and inspected washer and found when cycle is set to a spin basket is moving. Found agitator dogs are broken.. No water leaks from connections at time of service, ; ordrng 1 285785 (clutch) and 1 785727 (AGITATOR) and 1 WP389140 (drive block)"
Near Waco, TX 76708
Arthur B.
Job Details: 05/10/2019
REFRIGERATOR MAYTAG MFX2570AEM3 Arrived onsite for customer complaint of water leaking on front of french door refrigerator. Removed RF door and found slab of ice on RF floor. Removed all ice and cleared drain channel. Water flow well in drain. No other issues found. All water connections were dry at time of service.
Near Waco, TX 76710
Arthur B.
Job Details: 05/10/2019
DRYER MAYTAG MEDB765FW0 Arrived onsite for customer complaint of dryer not heating. Removed bottom panel and found no continuity on thermal cutoff. Removed and replaced cutoff. Reassembled and tested. Dryer now heats as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78704
Wesley
Job Details: 05/10/2019
WASHER WHIRLPOOL WFW7590FW0 Arrived onnsite and symptom of clogged pump and f9e1 error. Maintenance to swap unit and have washer accessible in service room prior to rescheduling service. Unit will need drain cleared.
Near Austin, TX 78732
Paul
Job Details: 05/10/2019
DISHWASHER WHIRLPOOL WDT710PAYM6 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the wire harness and the main control. I ran the diagnostics cycle and the unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78702
Wesley
Job Details: 05/10/2019
WASHER WHIRLPOOL WET4124HW0 Arrived on site and found bad control. Replaced control on washer. Unit is now operating as designed.
Near Austin, TX 78702
Wesley
Job Details: 05/10/2019
WASHER FRIGIDAIRE FFGL1011MW3 Arrived onnsite and tested washer failing to complete cycle. Found washer timer harness poor connection. Secured connection. Unit is no operating as designed.
Near Killeen, TX 76542
Al
Job Details: 05/10/2019
DRYER WHIRLPOOL MEDC465HW0 Arrived to inspect dryer not closing properly. Verified the complaint and adjusted the catch.Dryer now closes to customers satisfaction.JOB COMPLETE
Near Killeen, TX 76549
Al
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived to inspect unusual noise from and leaking water onto the top of of the freezer door gasket.I noticed a small air gap in the refrigerator compartment, so I applied adhesive to the entire edges of the refrigerator cabinet to seal the air gaps.Diagnostic test mode showed all features needed were activated.JOB COMPLETE"
Near Austin, TX 78751
Joseph C.
Job Details: 05/10/2019
WASHER WHIRLPOOL WET4024HW0
Near Austin, TX 78759
Tyler B.
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Arrived on site for unit doors not lined up, and tapered gap, found top right hinge no drilled in correct position. Was able to finesse and correct. And tested good, customer didn’t have rail heater on causing moisture to build. Advised of function and turned on rail heater"
Near Georgetown, TX 78633
Joel G.
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to install parts I previously ordered. Installed and verified operation. Customer didn’t defrost unit and will need to defrost it. Already had the, sign defrost waiver on first trip. Verified no water leaks at time of svc call."
Near Austin, TX 78728
Paul
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived onsite for the refrigerator leaking water from the bottom drawer. Mr showed me water puddling on the top of the freezer door gasket. I found the center mullion heater not working. The mullion heater tested good. I found no DC voltage from the UI to the heater. Need to replace the UI to complete service. Ordering W11106026 PANEL-UI.. ; ordrng 1 W11106026 (PANEL-UI)
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/10/2019
MICROWAVE WHIRLPOOL WOC54EC0AS00 Removed and replaced defective inverter. Unit now works properly.
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/10/2019
DISHWASHER WHIRLPOOL WDT710PAYM6 While in the home servicing the microwave. The customer informed me that his dishwasher door doesn’t work properly. Found one broken pad on the floor. Will order and bring back all door spring and bushing parts. and 2 WP8268961 (pad)s and 2 WP8268990 (bushing)s and 2 WPW10337934 (spring)s
Near Waco, TX 76710
Arthur B.
Job Details: 05/10/2019
WASHER MAYTAG MVWC465HW0 Arrived onsite for customer complaint of top load washer not completing cycles. Tested unit and found lid latching clicking constantly. Removed and replaced faulty lid latch assembly. Reassembled. Cleared error codes and calibrated unit. Unit completed successfully. All water connections were dry at time of service.
Near Hutto, TX 78634
Andy
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW4616FW1
Near Austin, TX 78726
James
Job Details: 05/10/2019
REFRIGERATOR GE ZFSB23DRGSS Arrived on site and tested operation. I found fresh food at 50 degrees and freezer at -7. Unit displayed a reading of 34 in fresh food and -5 in freezer. Taped light switch closed and left door open to test sealed system cycling. I found the rear of the unit has condensation from top to bottom on freezer side. I also found the exchanger lines to fresh food evaporator frozen inside foam cover and could not be accessed. When testing fresh food thermistor I found it to be in range with temp reading on display but the thermistor housing had ice clumps in it. Unit has a break down of internal insulation causing air leaks from freezer and is the cause for the condensation on rear of unit and frost/ice build up in thermistor housing in fresh food section.
Near Austin, TX 78757
Scott
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRF560SEHB00 "Arrived on site for low ice prediction . Temps were good . Jumped IM and saw gear bouncing back and fort . Replaced IM . Ran harvest , all checked good . No water leaks detected at time of service . Job complete ."
Near Spicewood, TX 78669
Paul
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite for the refrigerator with the RC not cold enough. Ms stated there was frost behind the deli drawer. I found the evaporator frozen over. I ran test 3 step 3 and found the fan not running. When removing the toe kick I found the left roller shattered and could not move the unit to access the main control and check voltage to the motor. Ordering the left roller and marking the main control and harness as UORV. Ordering C-NOTES & WPW10515763 ROLLER-CAB.1 WPW10515763 (ROLLER-CAB)
Near Elgin, TX 78621
Andy
Job Details: 05/10/2019
DRYER MAYTAG MEDB765FW0 Arrived on site for dryer with loose panel. Tested and inspected unit and found console clip bent not holding console properly. Removed clip made adjustments and reinstalled. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Elgin, TX 78621
Andy
Job Details: 05/10/2019
WASHER MAYTAG MVWB765FW3 Arrived on site for washer with low fill. Tested and inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
James
Job Details: 05/10/2019
DISHWASHER AMANA ADB1400AGS1 Arrived on site and tested operation. I found f4e3 fault in memory. Cleared fault and tested operation. I found no operation from pump. Inspected for broken glass and found none. Installed new sump assembly and tested operation. Unit working properly and all water connections dry at time of service. Job complete