Near Hutto, TX 78634
David S
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site for ice getting stuck In the ice shoot. I inspected the unit and work area. I tested the impeller to make sure it wasn’t stripped on the motor. I inspected the gasket and found it sealing all the way when the door is closed. I tested both crushed and cubed ice, and found both working, I watched for the ice dispenser door closing properly and it is. I spoke with the customer about the unit and found out that it has been working since the last technician was out. Unit is operating as designed. Job complete."
Near Marble Falls, TX 78654
James
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and installed new hinge. Tested operation and found unit working properly. Job complete
Near Austin, TX 78737
Luis
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for loud noise. Diagnosed a defective damper control gears making loud noise,replaced damper control powered unit on noise no longer present AUTHO WS40U00APL1"
Near Dripping Springs, TX 78620
Robert
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived on job to replace single valve. After replacement test operation. No leaks detected at time of service. Pressure valve install on second visit
Near Cedar Park, TX 78613
David S
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL KSF26C4XYY00 "Arrived on site for water dispenser not working while a filter is in. I inspected the unit and work area. I found the unit without a filter. I tested the dispenser and the unit operated as designed. I installed the customer water filter and tested the unit again. The water is dispensing as designed. I removed the filter and replaced it several times and tested in between, the unit is operating as designed.
Near Leander, TX 78641
Kayman
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for dishwasher door falling down. Upon inspection I found both hinge pads missing or broken. I replaced the hinge pads and the unit is now opening and closing as designed. No leaks observed during time of service. Job complete.
Near Robinson, TX 76706
Jonathan M
Job Details: 09/10/2020
DRYER MAYTAG MGDC215EW2 "Arrived on site for a dryer that was not heating. Inspected unit and work area. Tested voltage going to the unit and found proper voltage. Tested thermal cut off, thermal fuse, high limit thermostat, igniter, and coil. Found both coil valve and igniter open. Replaced both coil and igniter and tested unit. Unit is working as designed. Call complete."
Near Robinson, TX 76706
Jonathan M
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Arrived on site for a refrigerator that is partially design components in the freezer section. Inspected unit and work area. Found freezer evaporator fan not running and a 30° difference between the top of the freezer in the bottom of the freezer. Removed evaporator cover and found evaporator fan not running at all and found it open Replaced evaporator fan and tested unit. Unit is working as designed. Call complete.
Near Belton, TX 76513
Jonathan M
Job Details: 09/10/2020
ICE MACHINE WHIRLPOOL GI15PDXZS1 "Arrived on site for an ice machine that was making extremely thin ice and was melting. Inspected unit and work area. Placed unit in the service diagnostics and found the fill valve not pulling in very much water and timing out due to lack of water flow. Advise customer that I would need to replace the fill valve and that I wouldn’t be able to make sure the water level sensor on the recirculating pump was working properly until that was replaced. After installing the water valve, ran unit through a normal ice making cycle. Found water level sensor only allowing the reservoir to fill up a quarter of the way up the water reservoir. I advise the customer that they may be OK with that but it appeared that the water level sensor was out. Replaced recirculating pump as well and tested unit in a normal icemaking cycle. Unit is working as designed. Call complete."
Near Killeen, TX 76541
Al
Job Details: 09/10/2020
DISHWASHER JENN-AIR JDTSS247HS0 "Arrived on site and installed previously ordered parts.Reassembled and unit still didn’t respond to commands, wouldn’t allow me to access diagnostics test mode.Ordering control and door latch.Office to reschedule the customer ; ordrng 1 W11308807 (CONTROL) and 1 WPW10653840 (DOOR LATCH)"
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/10/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for burner not igniting. Removed harness wire with small gash and installed new harness wire. Igniter lighting as designed. Job complete.
Near Killeen, TX 76542
Al
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site to inspect refrigerator frosting.No service preformed on this date and call.Job complete
Near Leander, TX 78641
Lou
Job Details: 09/10/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to inspect dryer not heating. Upon further inspection, I opened the door and pressed the door switch closed and turned the unit on. I found the element illuminating at the back left corner vent. Using my vent test kit, I tested the airflow in the unit and it failed. I demonstrated to the customer the test and then removed the vent from the back of the unit and tested again. The unit passed this test. I checked the element and found the middle plate beginning to warp and crack. I replaced the element and tested and unit is operating/heating as designed. No lint observed during service, job completed. I recommended that the customer have their vents checked professionally for any blockage."
Near Killeen, TX 76549
Al
Job Details: 09/10/2020
WASHER WHIRLPOOL WFW560CHW1 Arrived on site and inspected front load washer leaking water.Ran diagnostic and confirmed the complaint.Removed the back cover and powered unit on and ran a quick cycle and discovered the drain hose from the drain pump to the back wall is damaged and the source of the leak.Ordering the hose.Office to reschedule with customer for return service visit.Water left off at the wall.Needs more work ; ordrng 1 W11316671 (HOSE FROM DRAIN PUMP TO BACK WALL)
Near Austin, TX 78738
Brandon
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Arrived on site to replace door, ice door, and UI, after replacing, found dent in new door, took picture, also found front UI broken, ordering new door and front UI. Returning tech to mark door damaged. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10895452 (DOOR) and 1 W11293308 (FRONT UI)"
Near New Braunfels, TX 78132
Noah D
Job Details: 09/10/2020
RANGE JENN-AIR JDRP548HL00 "Arrived on site to inspect range for issues igniting, upon inspection found the tubing blocked and sputtering, replaced tubing and Ng orifice worked correctly but when switching to old Propane from part, the flame sputtered again. Ordering LP conversion for new orifice. Office to reschedule. As soon as possible please ; ordrng 1 LPCONVERSION (LP CONVERSION)"
Near Mart, TX 76664
Jonathan M
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Arrived on site for fridge raider that’s not cooling. Inspected unit and work area. Put gauges on the unit and found refrigerant had completely vacated the system. Put unit under a vacuum and found unit slowly leaking in air. Found hole and die dryer. Replaced air dryer and resealed system. Tested unit and unit held a vacuum. Charged unit and unit started at 125 psi on the high side and two psi on the low side and climbed up to 140 psi on the high side and 1 psi on the low side. Unit is working as designed. Call complete.
Near Burnet, TX 78611
James
Job Details: 09/10/2020
WASHER MAYTAG MVWB765FW3 Arrived on site and installed new console. Calibrated unit and tested operation. Unit tests good. Job complete
Near Florence, TX 76527
Tyler
Job Details: 09/10/2020
DRYER GE GUD27ESSMWW Arrived on site for dryer not heating. After disassembly I found that the heating element had a fried purple wire broken from the heating element. Will need to return with entirely new main harness kit for dryer half of stack unit. Office to reschedule once we can locate part number and availability of part.; ordrng 1 UNKNOWN (DRYER MAIN HARNESS )
Near San Marcos, TX 78666
Richard
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for the refrigerator damper control making a noise. Ice maker is making good ice. Complete. Replaced damper control and noise is gone. All functions tested good. Complete
Near Salado, TX 76571
Tyler
Job Details: 09/10/2020
OVEN WHIRLPOOL WOS51EC0AS00 Arrived on site for oven that would not turn on and not receiving power. But arrival found that the oven was being supplied 240 bucks still found out there’s no power from the terminal block being sent to the main control this was due to the thermal that protects the board from overheating had one I made repairs to the unit and found everything is functioning as designed call complete
Near Waco, TX 76706
Jonathan M
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for Northridge raider that’s making a buzzing sound. Inspected unit and work area. Found unit making a buzzing sound as soon as the compressor kicked on. Remove back cover and fan back cover completely dented and vibrating against the compressor as it was running. Removed dent and leveled unit. Unit is running as designed. Call complete.
Near Lorena, TX 76655
Jonathan M
Job Details: 09/10/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for a washer that would not lock the lid. Inspected unit and work area. Placed you in service diagnostics and found an F5 E2 (lid would not lock) error code. Replaced latch and tested unit. Unit is working as designed. Call complete.
Near Seguin, TX 78155
Noah D
Job Details: 09/10/2020
WASHER WHIRLPOOL WFW5620HW1 "Arrived on site to inspect washer for not finishing cycles, upon inspection and install of ACU found no issue with cycles but customer is still worried about the drum pulling out strings of fabric. Ordering bellow will need to speak with CS about tub. Office to reschedule ; ordrng 1 W10818945 (RETAINER ) and 1 W10897390 (BELLOW ) and 1 W11048199 (RETAINER )"
Near Killeen, TX 76549
Al
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL DU850SWPT0 Arrived on site and inspected dishwasher not cleaning complaint.Ran unit and unit tested as designed.Tenant was used to putting dishes inside without rinsing and was not pleased with the performance.Unit works as designed.No leaks detected at time of service.Job complete
Near Copperas Cove, TX 76522
Al
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and inspected refrigerator not cooling.Found the compressor came on and cut off within 5 seconds indicating the start device and capacitor were both defective.Removed and replaced both.Reassembled and advised customer to wait approximately 24/48 hours for unit to reach optimal temperatures.No leaks detected.Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 09/10/2020
DRYER MAYTAG MED7230HC0 "Arrived on site to inspect dryer for making noises. Installed duct and added more pads, no change happened, ordering wheel and extra seals. Office to reschedule ; ordrng 1 697772 (WHEEL) and 1 FOAMSEALS (FOAMS SEALS) and 1 W10841728 (SEAL)"
Near Robinson, TX 76706
Jonathan M
Job Details: 09/10/2020
RANGE KITCHENAID KSEG700ESS1 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced convection fan and tested unit. Unit is quiet and working as designed. Call complete
Near Copperas Cove, TX 76522
Al
Job Details: 09/10/2020
WASHER WHIRLPOOL MVW7230HW0 Arrived on site and inspected washer and found error codes related to off balance loads.Confirmed the F0E5 and F0E9.Tested and calibrated the unit and started a consumer load and unit worked properly.No leaks detected at the time of service.Job complete
Near Horseshoe Bay, TX 78657
James
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on site and tested operation. Found gasket coming out on top. Attempted to reseat gasket and found gasket just comes back out. Installed new gasket and found door liner separating from door causing gasket to fall out. Unit will need new door to repair. Office to schedule return services for door. Customer aware; ordrng 1 LW10638684 (dor-fip)
Near Harker Heights, TX 76548
Al
Job Details: 09/10/2020
DRYER WHIRLPOOL NED4655EW1 Arrived on site and inspected dryer rattling noises.Confirmed the complaint and found the pulley wheel defective.Removed and replaced it.Reassembled and unit tested as designed.Job complete
Near Salado, TX 76571
Tyler
Job Details: 09/10/2020
WINE COOLER KITCHENAID KUWR304ESS00 Arrived on site for wine cooler diagnosed with a bad sealed system. After installing all previously ordered parts we were able to retest unit for leaks and other issues. U it has no further problems and is working as designed. Call complete
Near Copperas Cove, TX 76522
Al
Job Details: 09/10/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site and inspected dryer running non stop.Confirmed the complaint and found the timer damaged..Removed and replaced it.Dryer now works properly.Job complete
Near Killeen, TX 76542
Al
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL DU850SWPB3 Arrived on site and inspected dishwasher not draining.Discovered the knockout in the garbage disposal was still in the disposal.Removed the knockout and unit drained as designed.All water lines were dry at the time of service.Job complete
Near Georgetown, TX 78633
Cliff
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose a dishwasher with a rack that is not staying in place. Found upper rack stop has come off of rail. Replaced stops and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Canyon Lake, TX 78132
Richard
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Arrived onsite for the refrigerator ice maker not making ice. Ran diagnostics and found that the ice maker water valve was not dispensing water into the ice maker. Ice maker tested good. Replaced water valve and it tested good and no leaks detected. Complete
Near Round Rock, TX 78665
Kayman
Job Details: 09/10/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for oven that won’t let you select over 285 degrees in bake. Upon inspection I confirmed the complaint. I replaced the control and found the oven was set to Celsius I performed a factory reset and the oven changed to Fahrenheit. Unit is working as designed at this time. Job complete.
Near Pflugerville, TX 78660
David S
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived on site for fridge no cool. I inspected the unit and work area. I found the freezer completely frozen over. I put the unit into diagnostics, and tested the evap fan, and heater, both are working as designed. I completely defrosted the unit and replaced the thermistor, securing it into place with foil tape and a zip tie. Job complete. No water leaks detected."
Near New Braunfels, TX 78130
Richard
Job Details: 09/10/2020
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived onsite for the microwave intermittently not heating. Replaced control board, control panel, cap and diode, magnetron , interlocks for intermittent heating. Microwave tested good . Complete"
Near New Braunfels, TX 78132
Noah D
Job Details: 09/10/2020
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site to inspect oven for not heating, upon inspection found tod blown and no heat being supplied, replaced TOD and checked for heat, no problems found. Complete"
Near Round Rock, TX 78664
Kayman
Job Details: 09/10/2020
VENTHOOD UNKNOWN UXD8630DYS5 Arrived onsite for retractable vent hood fan malfunction. Upon inspection I found the fan would only blow on high setting. Upon inspection I found no visible issues with the switch. I removed the switch housing and found 3 wire connectors disconnected from the switch. I re wired the switch reassembled and tested unit. The unit now blows on all settings. Job complete.
Near Lago Vista, TX 78645
Lou
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 "Arrived on site to inspect refrigerator ice maker not dispensing ice. Upon further inspection, customer advised that he found ice built up in the ice bin and wasn’t be dispensed. They advised that the removed the bin and cleaned it out and haven’t had any issues since. I inspected the ice maker and ice bin and all checked good. I found the chute gasket turned slightly. Adjusted the gasket and advised the customer that if they see the gasket turned it will cause warmer air to flow up into the bin and melt the ice causing it to clump. No water leaks observed during service, job completed"
Near Marion, TX 78124
Noah D
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to inspect fridge for leaking in front of icemaker, per last visit installed UI and fascia. Found no issues. Complete"
Near Killeen, TX 76542
Al
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL ED5FHEXVB01 Arrived on site and inspected refrigerator not powering on.Confirmed the complaint and found the control and thermostat were the contributing factor ps.Removed and replaced both.Reassembled and unit tested as designed.Customer told to wait approximately 24 hours for unit to reach optimal temperatures.Job complete
Near Gatesville, TX 76528
Jonathan M
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Arrived on site for a refrigerator that’s going to much in both compartments. Inspected unit and work area. Customer advised that the issue was not with it over cooling but that there is no cool. Unit has been unplugged for several days and plugged in unit. Found compressor trying to kick on but not starting. Replaced starting device and tested unit. Unit did the same thing and we try to start but would not start the compressor. Tested voltage going to the compressor and found proper voltage going to the starting device. Issue is with failed windings on a compressor. Ordering sealed system repair parts and office will need to contact customer about reschedule date to be out of stock parts. Service will need two hours and lock ring kit.; ordrng 1 LOKRINGKIT (LOKRING) and 1 W10913906 (coupler) and 1 W11209866 (compressor) and 1 W11490399 (DRIER)
Near Austin, TX 78724
Scott
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 on site for no ice. Found valve cracked and water shut off . Replaced IM valve . Ran harvest ,all checked normal . No water leaks detected at time of service. Job complete ."
Near Pflugerville, TX 78660
Andy
Job Details: 09/08/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher rack falling off. Tested and inspected unit and found issues with track stop. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78733
Leonardo
Job Details: 09/08/2020
OVEN KITCHENAID KEMS379BSS01 "Arrived on site to test unit for no power, test unit found junction box melted, advice customer they would need electrician job complete."
Near Austin, TX 78727
Luis
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site for ice build up on air tower. Checked door seals good,removed air tower no ice build up on evaporator or around fan motor,cleaned air tower,added adhesive around liner to cabinet gaps. ; used 1 WP482338 (ADHESIVE) from stock"
Near Austin, TX 78759
David Z
Job Details: 09/08/2020
DISHWASHER MAYTAG MDB7601AWW "Arrived on site to diagnose dishwasher with falling door. Performs diagnostic and found left side spring broken, and cable cracking.
Near Austin, TX 78737
Kevin
Job Details: 09/08/2020
DRYER WHIRLPOOL MEDB765FW0 "Arrived on site to test unit for shutting off. Inspected unit found moisture sensor connection not properly connected and locked in place(took photo). Reconnected connection, added zip tie so it doesn’t loosen again. Tested unit, unit works as should. Job complete."
Near Austin, TX 78746
Luis
Job Details: 09/08/2020
REFRIGERATOR GE ZFSB23DXCSS "Arrived on site for not cooling in fresh food section. Removed deli drawer found fresh food evaporator incased in ice diagnosed a defective fresh food sensor,ordering a new sensor ordrng 1 WR55X10025 (SENSOR)"
Near New Braunfels, TX 78130
Noah D
Job Details: 09/08/2020
DRYER MAYTAG MEDB765FW0 "Arrived on site to inspect dryer for not starting, upon inspection found the connector piece on harness side loose, repositioned the wire filament and achieved a stable connection. Complete"
Near New Braunfels, TX 78132
Robert
Job Details: 09/08/2020
REFRIGERATOR JENN-AIR JB36NXFXRE01 Arrived on job for complaints of arm not dropping down. Found arm plastic extension catching side of icemaker. Replaced arm and test.
Near Elgin, TX 78621
Andy
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site for refrigerator not cooling. Checked evaporator and found no frost pattern. Checked amp draw at compressor and found 0.51 and compressor is very hot. Will need SS repair, 2 hour job. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (SS JOB) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW10507886 (compressor)"
Near Austin, TX 78737
Kevin
Job Details: 09/08/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site and inspected oven and set it to preheat after 20 minutes oven has reached 200 degrees. Oven is not connected to Wifi, recommended that wifi be used to update oven. Preorder control board and control panel."
Near Buda, TX 78610
Robert
Job Details: 09/08/2020
WASHER MAYTAG MVWB835DC3 Arrived on job for complaints of no power. Found voltage to console good. Replaced console and test unit. No leaks detected at time of service.
Near New Braunfels, TX 78130
Noah D
Job Details: 09/08/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to inspect dishwasher for not spraying, upon inspection found the pump working, but the lower spray arm weak, replaced and found it full of gunk. Tested for functions. No problems found. Complete"
Near Killeen, TX 76549
Al
Job Details: 09/08/2020
DRYER WHIRLPOOL NED4655EW1 Arrived on site and inspected dryer not heating.Confirmed the complaint and found the cutoff defective.Removed and replaced it.Reassembled and unit tested as designed.Job complete
Near New Braunfels, TX 78132
Noah D
Job Details: 09/08/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to inspect fridge for not making ice, installed HV board, instructed customer to keep a eye on icemaker for any change. Complete"
Near Austin, TX 78703
Leonardo
Job Details: 09/08/2020
DISHWASHER KITCHENAID KDTM354ESS0 "Arrived on site to test unit for bottom wheels broken, replaced all four wheels, job complete."
Near Horseshoe Bay, TX 78657
James
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and tested operation. Found unit off and breaker has tripped. Tested compressor for short and found to be good. Tested harnesses and found evaporator fan motor has failed and defrost bimetal has failed and shorting to ground. Unit will need new evaporator fan with harness and main control to repair. ; ordrng 1 WPW10276647 (motor-evap)
Near Austin, TX 78731
David Z
Job Details: 09/08/2020
DISHWASHER KITCHENAID KDTM404EBS1 "Arrived on site to diagnose dishwasher that was not drying well. Ran diagnostics on unit and verified that all is working as designed, and heater is good. Customer rinse aid is empty. Advised on refilling rinse aid, but no components are bad.
Near Austin, TX 78758
Scott
Job Details: 09/08/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived on site for leaking washer . Couldn’t find source of leak . Bellow looked normal . Ordering 2nd man . Please call to set return ; ordrng 1 2NDMAN and 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316604 (hose) and 1 W11465532 (DISPENSER)
Near New Braunfels, TX 78132
Noah D
Job Details: 09/08/2020
FREEZER WHIRLPOOL WZF56R16DW00 "Arrived on site to inspect freezer for over temps, upon inspection found the freezer had defrosted and refrozen, found extremely hot compressor. Will need SS repair,
Near Temple, TX 76502
Al
Job Details: 09/08/2020
WASHER MAYTAG MVWC200BW0 Arrived on site and inspected washer and found washer is siphoning back into itself causing never ending cycles.Customer will purchase and install her own oem drain hose.Job complete
Near Round Rock, TX 78665
Tommy
Job Details: 09/08/2020
DISHWASHER KITCHENAID KDTE304GPS0 Arrived onsite for dishwasher dispenser door broken and top arm fallen off. Replaced top arm and dispenser. Tested unit all tested good.
Near Volente, TX 78641
David S
Job Details: 09/08/2020
VENTHOOD KITCHENAID KVUB606DSS3 "Arrived on site for vent hood not turning off. I spoke to the customer and found out the vent hood turns off, but the fan makes a horrible noise. I inspected the unit and work area. I gained access to the motor assembly and tested its operations. I found the motor bouncing around like it is out of balance and I could hear pieces of the fan rattling around. I inspected the mounting bracket and found everything in place. I am ordering a new fan assembly W11035826. The office will reschedule, it is an expart. Job complete.; ordrng 1 W11035826 (motor-fan)"
Near Georgetown, TX 78626
Cliff
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site to replace doors for refrigerators. Replaced both doors and name badge and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Copperas Cove, TX 76522
Al
Job Details: 09/08/2020
OVEN WHIRLPOOL WFG320M0BW2 Arrived on site and inspected range and found back right burner cap and support are needed to complete the repair.Ordering both.Office to reschedule the customer.Needs more work; ordrng 1 W11172758 (SUPPORT) and 1 WPW10183370 (BURNER CAP BACK RIGHT)
Near Austin, TX 78703
Scott
Job Details: 09/08/2020
WASHER MAYTAG MVWB835DW0 "Arrived on site ,replaced lid ,both hinges and screws . No water leaks detected at time of service. Tested and latch s locking . Job complete ."
Near Canyon Lake, TX 78133
Robert
Job Details: 09/08/2020
WINE COOLER KITCHENAID KUWS24RSBS14 Arrived on job for complaints of not cooling. Found evaporator fan and condenser fan both working. Compressor running but no frost pattern took pictures.
Near Canyon Lake, TX 78130
Noah D
Job Details: 09/08/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Arrived on site to inspect oven for scratched face. Upon inspection found the scratch and replaced front panel, no problems found. Complete"
Near Temple, TX 76502
Al
Job Details: 09/08/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to install previously ordered part.Removed and replaced the console.Reassembled and unit tested as designed.Job complete
Near New Braunfels, TX 78132
Robert
Job Details: 09/08/2020
MICROWAVE JENN-AIR JMC8130DDS Arrived on job for complaints of spark. Found the waveguide damaged took pictures.
Near Round Rock, TX 78681
Kayman
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived onsite for ice maker not producing and arm stuck. Upon inspection I found the ice maker arm stuck in the up position. I tried to manually jump the ice maker motor to engage the harvest cycle but there was no response from the motor wheel indicating a dead motor. I replaced the ice maker and tested the unit. The ice maker went into harvest and dispensed as designed. Job complete.
Near Burnet, TX 78611
James
Job Details: 09/08/2020
DISHWASHER KITCHENAID KDTE304DSS1 Arrived on site and tested operation. Found no faults in memory. Customer concerned about dishes not drying properly. Found rinse aid dispenser empty. All functions test good and unit operating as designed. Recommended customer refill rinse aid dispenser. Job complete
Near Austin, TX 78745
Leonardo
Job Details: 09/08/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site to test unit for unit not washing, test unit, found unit filling with water but not washing due to pump and motor, replaced pump and motor, tested unit, unit working correctly, no leaks found at this time, job complete."
Near Florence, TX 76527
Tyler
Job Details: 09/08/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site for a dishwasher that would not like water into the unit or advance for the cycles. Upon further inspection of the unit I found after entering diagnostics that there was an F4e3 error code indicating a malfunction with the dishwashers motor sump assembly. I was able to find that the water valve was receiving the 120 V to it and is being activated the majority of the time they ran the test but occasionally it will stop receiving power with me control. Even though the motor was also receiving the proper voltage I found that the motor would not activate allowing the washer agitate. We will need to order a new main control as well as a motor sump assembly for the unit. Office to reschedule due to parts being out of stock/PSP; ordrng 1 W11087376 (pump&motor) and 1 W11305297 (cntrl-elec)
Near New Braunfels, TX 78132
Noah D
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived on site to inspect fridge for not making clean ice, checked water in all areas, found the ice was picking up a lot of residue from the icemaker, ordering icemaker. Office to reschedule; ordrng 1 W10300022 (ICEMAKER)"
Near Round Rock, TX 78665
Tommy
Job Details: 09/08/2020
OVEN KITCHENAID KODE300ESS04 "Arrived onsite for oven lights flickering. Upon arrival shut oven off from breaker pulled from wall. Turned unit on at breaker. Tested voltage for control to lights found flickering, changed out control tested unit found unit steady. Test unit all tested good. Put unit back into wall Job completed."
Near Cedar Park, TX 78613
Kayman
Job Details: 09/08/2020
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived onsite to diagnose microwave with safety issue and burning smell. I disassembled the unit and Upon inspection I found the diode burnt and crispy. I also found the filter board fuse was blown or faulty. The unit will need the filter board, mag, cap, transformer, and diode for the repair. Will need AUTHO from whirlpool to complete the repair. Safety team is off today so I will need to call in the morning to report. Office to R/S once AUTHO is granted. ; ordrng 2 W10138793 (fuse)s"
Near Georgetown, TX 78633
Cliff
Job Details: 09/08/2020
REFRIGERATOR GE CYE22TSHQSS Arrived on site to diagnose a refrigerator that was making unusual noise. Tested unit and found no abnormal noises or function at this time. After hearing recording of sound advised homeowner door may not have closed all the way causing condensation to form around or on fan blade. No repairs are needed at this time and all is working properly. No leaks were found at time of service.
Near Canyon Lake, TX 78133
Robert
Job Details: 09/08/2020
WASHER WHIRLPOOL WTW4955HW1 Arrived on job for complaints of only hot water. Found the valve wire harness reverse. Switch wire to normal and test water temperature. No leaks detected at time of service.
Near Waco, TX 76712
Jonathan M
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site for a refrigerator that’s leaking water at the dispenser. Inspected unit and work area. Customer advised that the unit will eventually stop dripping but that it seems like the line coming through the door as well as leaking. Confirmed customer complaint and found the water connector at the door water valve completely scratched up and torn up. It appears to be leaking between the dual water valve and dispenser tube. O4dering all parts and office will need to contact customer for return date due to out of stock parts. ; ordrng 1 W11126260 (tube-water DOOR) and 1 W11209438 (connector) and 1 WPW10674102 (tube-water HINGE)
Near Georgetown, TX 78628
Lou
Job Details: 09/08/2020
DRYER WHIRLPOOL WED8000DW4 "Arrived on site to inspect dryer not drying clothing. Upon further inspection, I tested the unit and found it heating; however, after inspecting the element, I found that the middle plate was cracked and not all of the coils were illuminating. I removed and replaced the element and cutoffs and retested and the unit is operating as designed. No lint observed during service, job completed."
Near Woodway, TX 76712
Jonathan M
Job Details: 09/08/2020
DISHWASHER WHIRLPOOL KDTE334GPS0 "Arrived on site for a dishwasher that still not feeling. Inspected unit and work area. Tested unit and confirmed the no-frills situation with the dishwasher. Replaced fill valve and tested unit. Unit still would not turn on. Checked voltage going to the fill valve and found the fill valve not receiving proper voltage. Found voltage going to the float switch. Replaced float switch and tested unit. Unit still had no voltage going to the valve. Will need to contact tech line about that issue due to control being replaced twice, fill valve, and float switch. Will need further assistance for further repairs.; saved tckt"
Near Round Rock, TX 78665
Cliff
Job Details: 09/08/2020
WASHER MAYTAG MVWB980BW0 Arrived on site to diagnose a washer that is leaking. Tested all parts and components and found no leaks present in the unit but heavy evidence of excessive sudsing. Advised homeowner with sudsing issues enough buildup can form in unit that it does not go away immediately and may take an undetermined amount of time to fully dissipate after reducing soap levels. No further repairs can be done at this time.
Near Austin, TX 78735
Kevin
Job Details: 09/08/2020
WASHER MAYTAG MVWX655DW arrived on site to test unit for not filling water. Tested unit found voltage to cold water inlet valve but valve is not opening. Replaced cold water inlet valve, tested unit, unit works good. Ran calibration, unit is operating properly."
Near Austin, TX 78717
Tommy
Job Details: 09/08/2020
DISHWASHER MAYTAG MDB9959SKZ0 "Arrived onsite for dishwasher not draining. Upon arrival pulled unit from wall (see SD-QuickPic) found drain motor metal cutter broken. Removed free standing metal. Tested unit all tested good no signs of leaks. Ordering Drain motor, to get the cutter operating. Office to reschedule out of stock part.; ordrng 1 SEENOTE (OFFICE TO RESCHEDULE ) and 1 W11235873 (DRAIN MOTOR )"
Near Georgetown, TX 78633
Cliff
Job Details: 09/08/2020
WASHER MAYTAG MVWB850YG0 Arrived on site to diagnose a washing machine that is not filling with water. Tested unit and found failed valve assembly. Replaced water valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Georgetown, TX 78633
Jimmy J.
Job Details: 09/08/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to inspect the drain. Found hose was a ten ft. instead of a standard 6 ft. Ran hose into an open and high loop around pipes to ensure good water flow. Tested and works as it should. Job complete.
Near Bastrop, TX 78602
Andy
Job Details: 09/08/2020
DISHWASHER KITCHENAID KDTM384ESS2 Arrived on site for dishwasher rack falling off. Tested and inspected unit and found failed tracks. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Manor, TX 78653
Matthew
Job Details: 09/08/2020
WASHER WHIRLPOOL WTW8500DC0 "Arrived onsite to replace previously diagnosed parts. Replaced housing, power cord and main wire harness. Replaced parts tested unit and unit is functioning properly. . Job complete"
Near Sun City, TX 78628
Lou
Job Details: 09/08/2020
DRYER WHIRLPOOL WED8000DW4 "Arrived on site to inspect dryer noises. Upon further inspection, the customer provided a video of the noise which sounded like the blower wheel or one of the rollers. I turned the unit on and tested and could not duplicate the noise. I disassembled the unit and found the blower wheel was broken. Removed and replaced the blower wheel and retested and unit is operating as designed. No lint observed during service, job completed."
Near Austin, TX 78753
Scott
Job Details: 09/08/2020
RANGE FRIGIDAIRE FGGF3059TFB "Arrived on site for UI flashing F11 code . Found control had failed . Replaced control test unit , all checked normal . No gas leaks detected at time of service. Job complete ."
Near Austin, TX 78736
Luis
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for cooling complaint. Unit shutting itself on and off,diagnosed a def five control,installed a new control,powered unit on,compressor and fans powered on."
Near Belton, TX 76513
Jonathan M
Job Details: 09/08/2020
WASHER WHIRLPOOL MHW6630HW0 Arrived on site for a washer that wouldn’t do a 15 minute wash anymore. Inspected unit and work area. Please do not in service diagnostics and found an F5 E2 (lock failure) error code. Replaced latch and tested unit in an auto test and found unit running as designed. I advise the customer that their quick wash cycle is going to depend on the load size as well as the soil level of those clothes. I advised him that it does wash quicker than a normal cycle but the timing of the quick wash will depend on those factors. Tested unit and unit is working as designed. Call complete.
Near Georgetown, TX 78628
Tyler
Job Details: 09/08/2020
MICROWAVE KITCHENAID KBHS109BSS00 "Arrived on site for microwave needing previously diagnosed ACU. After repair and testing of unit I found that now although there are no error codes, the unit is no longer counting down as it was before and it’s still not allowing for functionality of lights in unit and the heating hardware. We will need to return now with new ui, and additional components. Office to reschedule due to parts out of stock; ordrng 1 W10354050 (transformr) and 1 W10434461 (UI) and 1 W11238401 (transformr)"
Near Austin, TX 78723
Matthew
Job Details: 09/08/2020
RANGE WHIRLPOOL WEG745H0FS0 "Arrived onsite for oven light not coming on. Tested switch, passed. Tested socket, and found open. Replaced socket, tested unit and unit functioning properly. Job complete."