Service History 873

Near Austin, TX 78717
Paul
Job Details: 07/22/2019
BUILT IN COFFEE JENN-AIR JBC7624BS00 Arrived onsite for the coffee maker that just keeps saying add beans. I found the grinder not grinding correctly. I made adjustments to the grinder and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78702
Wesley
Job Details: 07/22/2019
DRYER MAYTAG MGDC465HW0 Arrived on site and removed screw from dryer drum tread and now unit is operating as designed.
Near Spicewood, TX 78669
Luis
Job Details: 07/22/2019
REFRIGERATOR LG LFXC24796S /00 "Arrived on site to install compressor. Installed new compressor,ran software update to unit vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly.
Near Round Rock, TX 78665
Joel G.
Job Details: 07/22/2019
WASHER MAYTAG MHW5500FC1 "Arrived on site to diagnose washer LOFL error codes. Found water shut off to the washer. Ran diags and verified operations. Water was on at main valve but not at secondary valve customer has attached to hoses. Ran diags, verified operations and verified operation in normal mode also. Drain secure. No water leaks detected."
Near Austin, TX 78746
Andy
Job Details: 07/22/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal aside from prior diagnosed rollers.
Near Cedar Park, TX 78613
Lou
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to install previously diagnosed and ordered part. Due to the UI not functioning properly and having it replaced once, I removed and replaced the left FC door. Tested the unit and it is operating as designed. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Joel G.
Job Details: 07/22/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to diagnose dishwasher loose handle and door making sound when its opening and closing. I tightened set screw down on handle and is fine now. Sound is from friction pads that allow door to be opened easier and rubs on hinges to prevent door from slamming open. All is normal and dishwasher is aligned just fine, see pics. No leaks detected."
Near Round Rock, TX 78681
Tyler B.
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site for unit not cooling. Found no frost on evaporators. Check compressor found running and hot to touch. U it will need sealed system repair to complete. No leaks on site ; ordrng 1 CNOTE (OFFICE RS ) and 1 CNOTE (3HR) and 1 TJ90SF8404 and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
Near Austin, TX 78701
Leonardo
Job Details: 07/22/2019
DISHWASHER HOTPOINT HDA2000G00WW Arrived on site to test unit for unit not filling with water. Test unit and unit filling with water unit spraying water and unit draining correctly. Could not duplicate problem unit working as designed.
Near Austin, TX 78745
Leonardo
Job Details: 07/22/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but not spraying it. Replaced sump and motor, Test unit after replacing motor and unit test good no leaks present at this time.
Near Austin, TX 78729
Tyler B.
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived back on site for u it not making ice. Found mis aligned fill tube. Corrected and tested good, no leaks on site"
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/22/2019
WASHER MAYTAG MVWB765FW2 Arrived on site to repair a unit for noisey operation. Loaded the unit with clothes to find the transmission is making a horrible clacking noise. Contacted the manufacturer and we agreed to replace the gearcase. AndrewSR# 7725400278; ordrng 1 W10752189 (screw) and 1 W11260238 (ROTOR )
Near Georgetown, TX 78628
Joel G.
Job Details: 07/22/2019
WASHER LG WT7600HKA "Arrived on site to install parts ordered by previous tech. Replaced, ran diags and verified operations. Verified no water leaks at time of svc call. Drain is secure."
Near Round Rock, TX 78665
Al
Job Details: 07/22/2019
COOKTOP WHIRLPOOL WCG97US0HS00
Near Austin, TX 78728
Lou
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the Evap fan motor/harness, UI control, and HV Control due to the unit freezing on on the evaporator. I was unable,e to removed the Evap cover at last visit due to it having a large amount of frost/ice built up on it. When I removed the cover, I found the bimetal wedged under the Evap fan motor (photo). Once all parts were installed, I plugged the unit in and it began to cool and the Evap began to have a good frost pattern. I advised the customer of my repairs. No water leaks observed during service as the water line was not connected. Customer had towels under the unit and they will remove the towels due to a new floor being installed. Job completed."
Near Georgetown, TX 78628
Jonathan S
Job Details: 07/22/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site or dryer drum not turning. Tested voltage to unit and found within range. Performed diagnostics mode and checked fault codes, found none. Tested unit and found only humming noise. Turned drum while in run mode and found drum turning. Found failed motor. Gained access to motor and blower wheel. Removed blower and motor, is new motor. Assembly unit and tested. Found same result. Tested voltage when attempting to start unit and found found L1 dropping in voltage. Found floating neutral. Spoke with customer on failure. Will need contact electrician for repair, have electrical test voltage when dryer is drawing amps."
Near Pflugerville, TX 78660
Joel G.
Job Details: 07/22/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to diagnose washer not filling with water properly. All is working as designed, no error codes. Customer was filling the washer up manually with buckets. Called source, spoke w/ Andrew, who says all is normal and working as designed but customer isn’t satisfied with the unit since it doesn’t fill with enough water and wash correctly. File#7725401162. No leaks detected."
Near Buda, TX 78610
Leonardo
Job Details: 07/22/2019
MICROWAVE WHIRLPOOL IBMS1455DS01 Arrived on site to test unit for start butting not working. Removed button and found broken button. Replaced button test unit and unit test good job complete.
Near Killeen, TX 76549
Arthur B.
Job Details: 07/22/2019
WASHER MAYTAG MVWB765FC2 Arrived onsite for customer complaint of top load washer taking too long to wash. Ran diagnostics and found F8E1 (Long Fill). Found cold water valve not opening. Removed and replaced valve. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 07/22/2019
RANGE GE JS645SLSS Arrived on site to inspect cosmetically damaged cooktop. Found some light scratching. Advised customer to contact Ge as there is no cosmetic coverage. All checks good.
Near Austin, TX 78737
Leonardo
Job Details: 07/22/2019
COOKTOP KITCHENAID KICU569XSS Arrived on site to test unit for unit clicking when center burner and right front burner are on. Test unit and unit test good. Advised customer that center burner shares power with the outside burner. So if both burner are on the burner will turn on and off to share power job complete.
Near Liberty Hill, TX 78642
James
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site and tested operation. I found ice maker fill trough frozen solid and water freezing in ice bing. Installed new ice maker and tested operation. Unit working properly. Job complete
Near Pflugerville, TX 78660
Al
Job Details: 07/22/2019
WASHER WHIRLPOOL NTW4516FW2 Arrived to inspect no power issues.Confirmed the complaint and removed and replaced the control.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.Job complete
Near Burnet, TX 78611
Cliff
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Found unit pushed too far back in cabinet enclosure causing waterline to kink. Repositioned refrigerator and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Hutto, TX 78634
Steve C.
Job Details: 07/22/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for the unit is leaking water. Found the gasket on the left side bottom corner was pushed out.Tucked the gasket back into the tub and tested unit. Unit working properly and all water connection or drawing at the time of service.
Near Lakeway, TX 78734
Paul
Job Details: 07/22/2019
DRYER MAYTAG MEDX655DW1 Arrived onsite for the dryer with a burning smell. Ms stated it was making a bad burning smell and it was very noisy. I found some plastic tooth picks had gotten it the blower causing the smell and part of the noise. I found the felt on the rear of the dryer had gotten twisted probably when the drum was installed causing the rest of the noise the customer was hearing. I removed the tooth picks and straightened the felt on the drum. The unit is quiet and is working as designed. Call complete.
Near Georgetown, TX 78628
Lou
Job Details: 07/22/2019
DISHWASHER MAYTAG MDB4949SDM3 "arrived on site to inspect dishwasher noises. Upon further inspection, I placed the unit in diagnostics and tested sowing no error codes. When the motor came on, it began to make a loud screeching noise. I removed and replaced the sump/motor assembly and retested. Unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Robert
Job Details: 07/22/2019
VENTHOOD WHIRLPOOL WVU37UC6FS0 Arrived on job for complaints of air flow concern. Test air flow all good.
Near Austin, TX 78732
Paul
Job Details: 07/22/2019
WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer not agitating. I found the actuator arm broken. I found the shifter in the cam smooth and working as designed. I also found coins in and under the wash plate. The actuator needs to be replaced. I replaced the actuator and removed the coins. I tested the unit and it is working as designed. Call complete.
Near Austin, TX 78735
Leonardo
Job Details: 07/19/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for panel damaged. Found damaged panel replaced right panel test unit and unit test good job complete.
Near Temple, TX 76502
Arthur B.
Job Details: 07/19/2019
REFRIGERATOR MAYTAG MSB27C2XAM00 "Arrived onsite for customer complaint of SxS refrigerator not cooling both section. Removed evaporator cover and found good frost pattern but found evaporator fan motor not running. Removed and replaced evaporator fan motor and installed new replacement. Reassembled.Good air flow now coming from evaporator area. No other issues found. All water connections were dry at time of service."
Near Killeen, TX 76543
Al
Job Details: 07/19/2019
DRYER AMANA NED4655EW1 Arrived to inspect dryer not powering on.Confirmed the complaint and removed and replaced the door switch.Reassembled and unit tested as designed.Job complete
Near Round Rock, TX 78664
Jonathan S
Job Details: 07/19/2019
DRYER WHIRLPOOL MGDC465HW0 "Arrived on site for dryer having gas leak. Customer stated that is was at connection of dryer but was fixed and was informed that it’s leaking at regulator. Inspected unit and tested gas line at dryer with leak detector and gas sniffer, no leak found at connection to repair unit. Disassembled unit and tested connection to regulator and regulator. Found minor leak at regulator. Tighten connection and tested and found issue corrected. Assembled unit and tested. Found unit operating as designed."
Near Cedar Park, TX 78613
Tyler B.
Job Details: 07/19/2019
VENTHOOD WHIRLPOOL UXT4230ADS2 "Arrived on site for unit fan not working, found voltage. But motor won’t go. Replaced motor and tested good."
Near Marion, TX 78124
Robert
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW8040DW4 Arrived on job for complaints of noise. Ran calibration and diagnostics. Noise level normal. No leaks detected at time of service.
Near Georgetown, TX 78633
Joel G.
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to install parts I previously ordered found new icemaker damaged in the box and replaced only the control board upon arrival bin was full of ice indicating only main board needed replaced informed customer about cleaning out ice container every couple weeks to prevent excess frost. No water leaks detected
Near Round Rock, TX 78664
Cliff
Job Details: 07/19/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven that is missing trim. Found lower vent missing from unit. Replaced event and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78747
Scott
Job Details: 07/19/2019
DRYER WHIRLPOOL WGD4850HW0 Arrived on site for no heat dryer . Found igniter had burned out . Replaced igniter . Tested unit all checked normal .unit is now heating . No lint buildup at time of service . Job complete .
Near Pflugerville, TX 78660
Jonathan S
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived onsite for refrigerator having ice buildup. Inspected unit, found freezer door not sealing and ice buildup. Tested defrost sensor and found closed. Activated defrost cycle and found unit defrosting. Removed ice from freezer rails and tested. Found rails operating as designed. Found evaporator drain pan frozen over and ice interfering with evaporator fan. Removed ice buildup and clear drain One. Tested operation, all tested good no water leaks present.
Near Pflugerville, TX 78660
Steve C.
Job Details: 07/19/2019
WASHER MAYTAG MVWB835DW4 Arrived on site or the unit is leaking water into the tub even when the unit is off. Tested the unit in diagnostics and received error code F3E2 inlet valve. Replaced the valve and calibrated the unit. Unit works properly and all water connections were dry at time of service
Near Leander, TX 78641
James
Job Details: 07/19/2019
MICROWAVE WHIRLPOOL WMH78019HZ0 Arrived on site and installed new door. Unit tests good. Job complete
Near Harker Heights, TX 76548
Al
Job Details: 07/19/2019
DISHWASHER KITCHENAID KDPE234GPS0 Caller Whirlpool Tech line and spoke with Austin with techline SR#7725384157 Austin suggested to replace pump and motor.Replaced it and reassembled the unit and unit began operating as designed.All water lines were dry at the end of service.Job complete
Near Temple, TX 76504
Arthur B.
Job Details: 07/19/2019
WASHER MAYTAG MVWC565FW0 Arrived onsite for customer complaint of top load washer leaving clothes wet. Ran diagnostics and found error code F8E1 (Long Fill) error. Found hot water supply turned off. Turned water on. Calibrated unit.Unit completed successfully. All water connections were dry at time of service.
Near Austin, TX 78744
Leonardo
Job Details: 07/19/2019
MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site to test unit for door not closing correctly. Test unit and found cavity by switch holder dented making unit not line up correctly.
Near Manchaca, TX 78652
Leonardo
Job Details: 07/19/2019
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for unit door staying wet. Test u it and found heater working as designed. Advised customer that plastic tub will not dry as well that she will have water left behind. Advised customer to use rinse aid to help the unit dry better job complete
Near Waco, TX 76712
Arthur B.
Job Details: 07/19/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite for customer complaint of ice machine producing thin ice. Ran test cycle and found compressor comes on for 4 mins and shuts off. Found control faulty. Removed and replaced control. Reassembled and observed ice machine producing good ice slab. No other issues found. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Cliff
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to diagnose a refrigerator that is leaking from the ice dispenser. Tested unit and found air leaking through dispenser chute seal and ice door causing condensation to leak from dispenser door. Ice door assembly and chute and seal will all need to be replaced to complete repairs.; ordrng 1 WPW10291905 (seal) and 1 WPW10293212 (chute)
Near Leander, TX 78645
James
Job Details: 07/19/2019
DRYER MAYTAG MED7000AG0 Arrived on site and tested operation. I found unit starts rough and has a rattling sound while running. I found that the rollers are stiff and not turning properly and the right rear roller is making a rubbing sound when turning. Installed roller kit and tested. Unit tests good. Job complete
Near Austin, TX 78704
Wesley
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and installed new door due to liner being cracked at mullion stud.
Near Nolanville, TX 76559
Al
Job Details: 07/19/2019
DRYER ROPER RED4516FW0 Arrived to inspect dryer noises.Confirmed the complaint and removed and replaced the repair kit.Reassembled and unit tested as designed.No lint observed at the time of service.Job complete
Near Georgetown, TX 78628
Joel G.
Job Details: 07/19/2019
DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site to diagnose black spots on dishwasher. Ran diags and found no error codes and all functions checked out fine. Found no rinse aid being used. From previous service call dealing w/ same issue, it was from water deposits left on dishes and when heater came on, caused deposits to turn dark color on dishes. Called source, spoke w/ Dave, who agrees w/ diagnostic and heavy minerals from water left on dishes will cause them to char a bit when heating element comes on. File#7725389391. No leaks detected."
Near , TX 78634
Cliff
Job Details: 07/19/2019
RANGE WHIRLPOOL WFG975H0HZ0 Arrived on site to diagnose a range with a burner that will turn off on low setting. Found burner adjustment not correct for low flame sizes on right rear burner. Adjusted set screw for flame size and tested unit. Found all is functioning properly at this time.
Near Marion, TX 78124
Robert
Job Details: 07/19/2019
DRYER MAYTAG MEDB765FW0 "Arrived on job for complaints of vent issues. Test air flow and heating, both good."
Near Robinson Ranch, TX 78729
Cliff
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to replace compressor and condenser for refrigerator. Replaced both parts and pulled unit into deep vacuum and verified no leaks. Charged unit with manufacturers recommended amount of refrigerant. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Cedar Creek, TX 78612
Steve C.
Job Details: 07/19/2019
RANGE GE JB755SJ6SS Arrived on site for the unit cooktop is cracked. Found the crack is on the left front burner and it’s very thin due to thermal heat. Found the unit will need a new glass cooktop and the office will need to reschedule the customer.; ordrng 1 WB62X26710 (rangetop glass asm )
Near Austin, TX 78703
Wesley
Job Details: 07/19/2019
DISHWASHER JENN-AIR JDTSS246GS0 Arrived on site and installed dispenser to repair unit soap door issue. All checks good. Unit is now operating as designed.
Near Marion, TX 78124
Robert
Job Details: 07/19/2019
DRYER MAYTAG MED8200FW2 Arrived on job for complaints of noise. Found blower wheel damaged. Replaced wheel and test. Noise level normal.
Near Austin, TX 78750
Tyler B.
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for unit building frost in freezer. Found frost to be minimal. Cleaned mating surface and adjusted door and tested good, unit is. Issuing silver trim for shelf with light. Took pics. Will need shelf to complete repair ; ordrng 1 W11245713 (shelf-glas)"
Near Austin, TX 78723
Joseph C.
Job Details: 07/19/2019
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site for “lower light not working” complaint. Inspected unit and found light holder burned and control relay faulty. Removed and replaced holder and control. Tested unit. Unit is performing as designed.
Near Spicewood, TX 78669
Paul
Job Details: 07/19/2019
WASHER WHIRLPOOL MHW5630HW0 Arrived onsite for the washer giving a low flow message and the cycle stops on heavy duty and bulky item cycles. I checked stored error codes and found an F8E1 & F0E5. I ran diagnostics step 12 and the unit worked as designed. All three solenoids test good. The customer stated they are on well water and this might have been what caused the valve error. I spoke with mr about loading that might have caused the F0E5 error. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78759
Scott
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived of no ice . Found flex arm in ice bucket . Replaced IM . Ran harvest test ,all checked normal . No water leaks detected at time of service . Job complete ."
Near Bastrop, TX 78602
Steve C.
Job Details: 07/19/2019
RANGE WHIRLPOOL WFC310S0EB3 Arrived on site for the unit front right burner not fitting properly. Found the right front burner will not fit in properly and will cause it to not be level. Remove the element and readjusted the prongs. Tested the unit and the unit is working properly.
Near Round Rock, TX 78681
Thomas L.
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 arrived on site to repair unit that is not cooling properly.Found almost no air coming into fresh Food section. Fresh food section was 46°. Found that the freezer evaporator coil‘s were not defrosting. This condition caused the lack of air flow to the fresh food section. Enter-diagnostics and found that the defrost by metal was failed . Replace defrost by metal. Defrosted coil‘s with steamer. All water connections are dry
Near Belton, TX 76513
Joel G.
Job Details: 07/19/2019
ICE MACHINE WHIRLPOOL GI15NFRXS0 "Arrived on site to install parts I previously ordered. Harness was a bit different than original so I had to repair the bad connectors on CS machine and repair drain pump wire connector also. I replaced parts, ran diags and all tests passed. Verified no water leaks at time of svc call."
Near Austin, TX 78732
Paul
Job Details: 07/19/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived onsite for the refrigerator with the LED lighting not coming on when the doors are opened. Mr stated that when this happens it’s the two LED’s in the top of the RC and the FC LED’s that will not turn on. I opened the doors multiple times and the Lights worked every time. Mr stated he had opened the RC doors two minutes before I had arrived and they were not on. From what mr described, all 4 of these lights are on the same circuit from the driver. Either the LED driver is defective or there is possibly a bad wire in the harness in the chassis of the refrigerator.
Near Austin, TX 78724
Joseph C.
Job Details: 07/19/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site for “no hot water” complaint. Inspected unit and found hot water valve to be faulty. Removed and replaced housing. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Bastrop, TX 78602
Steve C.
Job Details: 07/19/2019
OVEN WHIRLPOOL WOS51EC0AS04 I’ve on site to replace the lightbulb and the TOD due to the unit not working. Replaced both parts and tested the unit. Unit heat and works properly.
Near Pflugerville, TX 78660
Joel G.
Job Details: 07/19/2019
DISHWASHER GE DDT575SSF4SS Arrived on site to install parts I previously ordered. Replaced and verified operations. Ran unit and verified proper drain and wash. No leaks detected but customer to monitor at all times.
Near Salado, TX 76571
Al
Job Details: 07/19/2019
DISHWASHER KITCHENAID KDTE104ESS0 Arrived to inspect adjuster issues.Confirmed the complaint and removed and replaced the adjuster.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.Job complete
Near Lago Vista, TX 78645
James
Job Details: 07/19/2019
RANGE WHIRLPOOL WEE510S0FS1 Arrived on site and tested operation. I found left 2 led lights out on display. Installed new control and tested. Unit tests good. Job complete
Near Temple, TX 76502
Al
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW8040DW0 Arrived to inspect washer issues.Ran diagnostics test mode and unit preformed and tested as designed.Unit had no errors.All water lines were dry at the time of service.Job complete
Near Elgin, TX 78621
Steve C.
Job Details: 07/19/2019
WASHER ROPER RTW4516FW2 "Arrived on site for the unit is not working. Customer advised that she had to unplug the unit due to the noise, plugged the unit back in and found the control is resetting and the noise was coming from the drain pump. The control finish resetting and calibrated the unit. Unit works properly and all water connections were dry at the time of service."
Near Pflugerville, TX 78660
Wesley
Job Details: 07/19/2019
DISHWASHER FRIGIDAIRE FBD2400KS10B Arrived on site and found unit operating with drain issues. Installed hi loop and hose clamp to prevent leaking from improper connection to drain. Tested unit. All is operating as designed after repair. All checks good.
Near Austin, TX 78749
Luis
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Near Temple, TX 76502
Al
Job Details: 07/19/2019
DRYER MAYTAG MEDX655DW1 Arrived to inspect dryer making unusual noises.Confirmed the complaint and removed and replaced the rollers and pulley.Reassembled and unit continued making the same noises.Ordering a new drum and will use bearing ring on return service call.; ordrng 1 WP3403636 (BAFFLE DRUM)
Near Austin, TX 78735
Luis
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for floor flooding in kitchen,customer provided video found water pouring out of ice door. Found fill tube not fully inserted into fill cup and excessive amount of water filling icemaker. Decreased water level into icemaker inserted fill tube correctly into icemaker,ran icemaker through a cycle water filled icemaker correctly no leaks. Floors have already been replaced due to tenant moving in,sent pictures of damaged walls from lower floor"
Near Temple, TX 76502
Arthur B.
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived onsite to install new UI assembly to French door refrigerator from my prior visit’s diagnosis. Removed and replaced UI. Reassembled. Tested unit. Unit now dispenses water as intended. All water connections were dry at time of service.
Near Jarrell, TX 76537
James
Job Details: 07/19/2019
DRYER LG DLEX3875V Arrived on site and installed new ui. Tested operation and found unit working properly. Job complete
Near Austin, TX 78759
Wesley
Job Details: 07/19/2019
WASHER MAYTAG MVWB725BW0 Arrived on site and tested for spin defects. Found unit is operating without bearing failure. F51 error indicates stripped washplate. Ordering washplate and returning with control. ; ordrng 1 W11252784 (WASHPLATE)
Near Leander, TX 78641
Lou
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and tested the ice maker and fill tube. The IM operated as designed, but no water filled the tray. I could hear the valve come on, but nothing. I removed and replaced the valve and checked the water line and found the water line blocked. I blew through the line and could not get it to release. After a few minutes, I blew through the line again and some air went through. No water came out of the line as if it were frozen. I tested the IM fill tube again and water filled the tray. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Austin, TX 78728
Andy
Job Details: 07/19/2019
REFRIGERATOR LG LSXS26326S02 Arrived on site for refrigerator freezer frost buildup in FC. Inspected unit and found gap between refrigerator cabinet and liner allowing air leak. Sealed gap. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78703
Wesley
Job Details: 07/19/2019
DISHWASHER KITCHENAID KDTM404ESS2 Arrived on site and installed valve. All checks good.
Near Austin, TX 78745
Scott
Job Details: 07/19/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 "Arrived on site for loud noise in fresh food and erratic temps . Ran diagnostics and found diffuser making a loud ratchet noise and sometime would stay closed or get stuck open . Replaced diffuser . Unit is now quiet . No water leaks detected at time of service, job complete ."
Near , TX 78602
Steve C.
Job Details: 07/19/2019
DRYER WHIRLPOOL WED4815EW0 Arrived on site for the unit is not heating. Tested unit and found the cut off fuse has no continuity. Replace the cut off fuse and the unit still not working. Found all the fuses and connections checked good. Replace the timer tested the unit. Unit works properly and advise customer to clean the air vents.
Near Seguin, TX 78155
Robert
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on job for complaints of low ice production and low water pressure. Found pressure dropped out of reservoir. Ordered harness for sensor and reservoir. ; ordrng 1 WPW10216070 (reservoir) and 1 WPW10267346 (harns-wire)
Near Austin, TX 78741
Scott
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for filter door not closing . Customer just wasn’t pushing filter in far enough . Customer instructed on how to replace filter . No water leaks detected at time of service . Job complete .
Near West Lake Hills, TX 78746
Andy
Job Details: 07/19/2019
ICE MACHINE KITCHENAID KUID508ESS Arrived on site for ice machine not making ice. Tested and inspected unit and found bin thermistor did not ohm out properly. Removed failed part and replaced with new. Also found that customer has bad water filter. Instructed customer to remove and replace filter with everydrop brand filter. No water leaks present at time of service.
Near Seguin, TX 78155
Robert
Job Details: 07/19/2019
REFRIGERATOR GE GSE25HMHEHES Arrived on job to replace ice bucket. After replacement test operation.
Near Austin, TX 78739
Leonardo
Job Details: 07/19/2019
DISHWASHER KITCHENAID KDTE254ESS Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Replaced sump and motor test unit and unit test good no leaks present at this time. Job complete.
Near Briarcliff, TX 78669
Paul
Job Details: 07/19/2019
OVEN WHIRLPOOL WEG750H0HZ0 Arrived onsite for the range with the oven not powering on and the oven light not turning on from the control panel. I found the unit working correctly when I had arrived. Mr stated that he had been on the phone again with Whirlpool before I had arrived and they had him power cycle the unit with a 5 minute delay and the unit started working again. I explained to mr about power surges and lightening strike affects with the oven since he located by Lake Travis. I lost explained that it was important for him to connect the unit to WiFi so the unit could get all the downloads and work properly. I gave mr the WiFi help line number and showed him the App to download on his smart phone. Call complete.
Near Austin, TX 78732
Luis
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KSSC42QMS02 Arrived on site for no ice found icemaker paused in harvest checked optic diagnostics found failed optics. Replaced icemaker and optics. Powered unit on icemaker ran through a harvest cycle and filled with water.
Near Wimberley, TX 78676
Luis
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for fresh food not cooling and incased in ice. Found broken tabs on evaporator cover, found failed defrost thermistor and secured to wrong location on evaporator. Installed correct harness,secured thermistor to correct location on suction line using foil tape and a zip tie, secured evaporator cover with four screws. Checked frost pattern and fan unit working as designed.; used 1 WPW10277799 (HARNESS) from stock"
Near Round Rock, TX 78664
Jonathan S
Job Details: 07/19/2019
DRYER MAYTAG MEDC215EW1 "Arrived on site for dryer drum not turning. Performed diagnostics and tested unit. Found motor running but not turning drum. Disassembled unit and found broken belt. Inspected pulley and found abnormal wear tear on pulley. Will need complete belt repair kit.
Near Round Rock, TX 78664
Jonathan S
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW8240YW0 "Rd Arrived onsite for washer having SD error code. Performed diagnostic mode and found washer was getting stuck on C8, found wash basket not engaging. Removed wash plate found soap buildup on hub causing corrosion on hub assembly. Found teeth on wash plate had corrosion as well. Will need to replace hub and wash plate to complete repair. Schedule return for Wednesday the 24th. Returning with prescient parts on hand if need. ; ordrng 1 W10820039 (hub) and 1 WPW10380698 (washplate)"
Near Austin, TX 78758
Tyler B.
Job Details: 07/19/2019
DRYER SAMSUNG DV42H5000AW/A3 "Arrived on site for noisy dryer. Found idler pulley bearing failed, replaced pulley and tested good."
Near Austin, TX 78739
Leonardo
Job Details: 07/19/2019
OVEN KITCHENAID KOST100ESS01 Arrived on site to test unit for unit giving F2E1 shorted keypad. Replaced console under 5 year warranty. Test unit and unit test good after replacing console. Job complete.
Near Austin, TX 78703
Wesley
Job Details: 07/19/2019
WASHER MAYTAG MVWC565FW1 Arrived on site and found unit operating with failed latch. Replaced latch and found new latch defective. Ordering latch and returning to repair. ; ordrng 1 W11307244 (LATCH)
Near Elgin, TX 78621
Steve C.
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Hype on site for the unit freezer has condensation and ice build up. Tested the unit and found all the door seals check good. Found the unit is working properly. All water connections were dry at time of service.
Near Austin, TX 78738
Paul
Job Details: 07/19/2019
WASHER LG WM3570HVA "Arrived onsite for the washer that is Leaking. I visually checked all of the hoses, connections, and the drain system. All looked good. I ran the diagnostics cycle and found the unit leaking from the filter assembly because it wasn’t fully screwed in. There were no other water leaks present at the time of service. Call complete."
Near Austin, TX 78705
Leonardo
Job Details: 07/19/2019
OVEN FRIGIDAIRE FEFL67GCA Arrived on site to test unit for handle broken off. Test unit and found handle broken. Replaced handle Test unit and unit test good after replacing door handle.