Near Austin, TX 78731
Kevin
Job Details: 09/10/2020
WASHER WHIRLPOOL WFW560CHW1 Arrived on site to replace dispenser drawer took one picture of replaced drawer. Job complete.
Near Austin, TX 78731
David Z
Job Details: 09/10/2020
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to install handle due to damaged handle from install. Replaced handle and retested. Unit is now working as designed. Call complete.
Near Austin, TX 78745
Luis
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for no cool. Pierced low side pressure reading 0 with weak frost pattern,diagnosed a defective compressor. Replaced compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Dripping Springs, TX 78620
Leonardo
Job Details: 09/10/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site to test unit for no power, test unit, found no power coming to unit from outlet, check breaker box found tripped breaker, reset breaker, ran diagnostics on unit, unit working as designed, job complete."
Near Austin, TX 78704
Luis
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for no ice. Ran diagnostics,optics passed ran fan test weak air flow,E5 error code,ran thermistor test passed. Exited diagnostics weak air flow,power cycled unit good air flow diagnosed a defective main control,installed a new main control powered unit on ran diagnostics all test passed."
Near Bastrop, TX 78602
Andy
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site to install previously diagnosed evaporator cover and control. Removed failed evaporator cover and replaced with new, went to replace control and found incorrect part in box. Ordering needed control. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11333076 (CONTROL )"
Near Dripping Springs, TX 78620
Robert
Job Details: 09/10/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived on job for complaints of no water found valve not working. Replaced valve and test , operation normal."
Near Hutto, TX 78634
David S
Job Details: 09/10/2020
OVEN WHIRLPOOL WFG320M0BS3 "Arrived on site for a gas smell while the oven is on. I inspected the unit and work area. I tested all the burners, and while they are light I used my gas detector and found no excess gas coming from the cooktop. I tested the bake/broil and while it was light I used my gas detector and found no excess gas when the oven on. I spoke to the customer about how the oven cycles and that the bake/broil burners turn on and off while the oven cycles. The unit is operating as designed."
Near Lakeway, TX 78734
Brandon
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL KDTM404KPS0 "Arrived on site for customer complaint of unit not powering on, found float underneath disconnected, I attached float assembly, unit was not hooked up to power in order to test."
Near Austin, TX 78735
Kevin
Job Details: 09/10/2020
ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site to test unit for no ice. Found bad water valve. Replaced valve, tested unit, unit works good. No leaks detected. Job complete."
Near Marble Falls, TX 78654
James
Job Details: 09/10/2020
WASHER MAYTAG MVWB765FW0 Arrived on site and tested operation. Found long fill error and drive system over heat error. Ran diagnostics and found bearing has failed in gear case and hot water valve not opening. Installed new gear case and valve. Tested operation and found unit working properly. Job complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/10/2020
WASHER WHIRLPOOL WFW95HEDW0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site to inspect for leaks. Found that fridge was not level causing water to run over molding at the ice maker. Opened door to ice bucket and found frozen sheets of ice causing ice bucket to remain stuck in place. Adjusted leveling feet due to feet not being engaged at all. Ran ice maker to test for leaks while filling. Ice maker filled as designed. Job complete.
Near Manor, TX 78653
Matthew
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Arrived onsite for bottom mount freezer ice maker not making ice. Found that valve was not activating so replaced valve. Tested voltage into ice maker and was not getting proper voltage. Valve may have caused ice maker to short. Replaced ice maker. Tested unit and unit functioning properly. No leaks present at this time. Job complete.
Near Blanco, TX 78606
Brandon
Job Details: 09/10/2020
COOKTOP JENN-AIR C202 "Arrived on site for customer complaint of FR and LR burners not working, found receptacles failed, and FR burner seized to receptacle. ordering receptacles and burner. ; ordrng 2 12001676 (receptacle assy)s and 2 WPY04100166 (elmnt-surf)s"
Near Jarrell, TX 76537
Tyler
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM06 Arrived on site for fridge with a loud icemaker. After arriving and testing an automatic harvest cycle I was able to confirm the loud grinding of the the ice make motor. I replaced icemaker and ran test harvest again. Unit no functioning as designed with no loud noises. Call complete
Near Austin, TX 78759
David Z
Job Details: 09/10/2020
DISHWASHER MAYTAG MDB8969SDM "Arrived on site to diagnose dishwasher not starting. Found the start button on the console pressed in and broken/unresponsive. Unit will need a new control panel, which has the keypad in it. Need to order W10620452 control panel, which is an EXPART. Office to get with ext warranty to get part and schedule. ; ordrng 1 W10620452 (panel-cntl)"
Near Austin, TX 78717
Kayman
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for dishwasher upper track falling down.upon inspection I found the upper right adjuster wheel broken causing the rack to fall out of track.. I replaced both adjusters. Unit is now working as designed. Job complete.
Near Driftwood, TX 78619
Brandon
Job Details: 09/10/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to replace failed console, I replaced console, unit tested good."
Near Leander, TX 78645
Lou
Job Details: 09/10/2020
WASHER WHIRLPOOL WFW9300VU02 "Arrived on site to inspect washer not draining. Upon further inspection, I placed the unit in diagnostics showing error code f21 and f28. Continued with testing and the unit operated as designed until it got to the drain/spin cycle and the drain pump continued to drain even after all of the water was out of the unit. Previously cleared the drain pump. Removed drain hose from unit to drain pipe and it was clear. Ran unit on spin/drain cycle and the unit drain pump continuously ran and the unit completed spin. I unplugged the unit and removed the level sensor and blew through the sensor tube and found it to be clear. I blew into the sensor ad did not hear the diaphragm open and close. I am ordering the sensor and will return with prescreened parts. No water leaks observed during service, unit left unplugged for safety. .; ordrng 1 WPW10514214 (switch-wl)"
Near Georgetown, TX 78633
Cliff
Job Details: 09/10/2020
OVEN WHIRLPOOL WFG550S0HZ1 Arrived on site to diagnose a range with a door that is not working properly. Found right side hinge broken. Replaced hinge and tested unit. Found all is working properly at this time.
Near Spicewood, TX 78669
Brandon
Job Details: 09/10/2020
ICE MACHINE WHIRLPOOL KUIS18NNXB1 "Arrived on site for customer complaint of unit not producing ice, found cracked water pan and failed reservoir drain pump, also found sealed system leak, compressor would run, condenser motor would run, evaporator would not cool. ; ordrng 1 2313705 (drain pump) and 1 2324334 (reservoir) and 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 W10536005 (compressor) and 1 W10843121 (drier-tube) and 1 WPW10218037 (evaporator)"
Near Round Rock, TX 78681
David S
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for fridge no cool. I inspected the unit and work area. I spoke to the customer er and she stated the ice maker is leaking water out the front. I found the unit out of level. I leveled the unit properly. I also found the unit in adaptive defrost, I changed it to basic defrost. I found a small amount of frost build up on the evaporator cover. I put the unit through a forced defrost. I spoke to the customer about adaptive defrost versus basic defrost.
Near Driftwood, TX 78619
Robert
Job Details: 09/10/2020
DRYER WHIRLPOOL WED5100HW0 Arrived on job for complaints of dryer shutting off. Found the vent restriction. Will need to correct air flow issue.
Near Bee Cave, TX 78738
Richard
Job Details: 09/10/2020
COOKTOP WHIRLPOOL KCGS350ESS00 Arrived onsite for the cooktop crates leaving a stain on pots and pans. Replaced crates with the correct parts and adjusted flames to customer specs. No leaks detected complete.
Near Austin, TX 78745
Kevin
Job Details: 09/10/2020
DRYER WHIRLPOOL WED4815EW1 "arrived on site to test unit for no heat. Unit is not receiving proper voltage, both outer legs are receiving 120v. The two outer legs together not reading anything. Unit is also not receiving proper ventilation. Informed maintenance voltage issue and venting clog both need addressed for unit to function as intended."
Near Del Valle, TX 78617
Matthew
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Arrived onsite for ice maker leaking from hose. Tested unit and found that the water inlet valve was not correctly set into ice maker port and was squirting water onto the outside of the ice maker. Made adjustments, reset ice maker and tested unit. Unit functioning properly. Job complete. No leaks present at this time."
Near Austin, TX 78746
Kevin
Job Details: 09/10/2020
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site to replace expansion board from previous diagnosis. Replaced expansion board, tested unit, unit works good. No leaks detected.Job complete"
Near , TX 78633
Chase
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site. Found icemaker did not cycle at all after being replaced. Tested unit and found voltage coming to the ice maker and valve working properly. New ice maker module was defective. Replaced ice maker, it cycled and filled.
Near Austin, TX 78732
David Z
Job Details: 09/10/2020
DISHWASHER KITCHENAID KDTM504EPA0 "Arrived on site to diagnose dishwasher leaking out the front. Ran unit and found a good amount of water coming down the door and dripping from the center every 15 or 20 seconds. Shortly after heard a grinding noise as well. Removed spray arm and ran again. Leak was not present with power spray arm removed. Installed spray arm and grinding was gone, but unit leaks every rotation by the door. Found plastic separating on the aRm. Ordering spray arm that’s showing out of stock. Office to reschedule when parts available. ; ordrng 1 W10860176 (arm-spray) and 1 W10861526 (pump&motor)"
Near The Hills, TX 78738
Brandon
Job Details: 09/10/2020
DISHWASHER KITCHENAID KDFE104DSS3 "Arrived on site to replace failed sump assembly, after replacing, unit tested good
Near Austin, TX 78727
David Z
Job Details: 09/10/2020
DRYER WHIRLPOOL WGD85HEFC0 "Arrived on site to diagnose dryer throwing check vent light. Performed diagnostic and error check, found F4E3 for restricted airflow. Used airflow tester and found reading of bad several times. Recommended customer contact dryer vent wizard to have vents cleaned since machine is running as designed with no indication of parts failure, or any drying issue. Call complete."
Near Austin, TX 78739
Kevin
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site to replace evaporator fan with wire harness from previous diagnosis. Replaced fan harness and took picture of thermistor placement. Powered unit back on. Job complete.
Near Leander, TX 78641
Lou
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KBLC36FTS00 "Arrived on site to install previously diagnosed and ordered parts. Due to the control failure, I removed and replaced the control kit and tested. Unit began to cool and dropped 12 degrees within approximately 15 mins of being turned on. No water leaks observed during service, job completed. Recommended that the customer give the unit 24 hours to fully cool.
Near Bee Cave, TX 78738
Robert
Job Details: 09/10/2020
FREEZER KITCHENAID KRFC704FPS00 Arrived on job for complaints of no ice. Found icemaker not working no motor functions. Replaced icemaker and ran test 120 it passed. Also pulled out refrigerator and cleaned drain hose out.
Near Austin, TX 78731
David Z
Job Details: 09/10/2020
COOKTOP WHIRLPOOL sc8900ex "Arrived on site to diagnose cooktop that was not sparking front burners. Checked burners and electrodes and found good. Found 2 bad switches not triggering the spark. Swapped switches with good burners and they lit then, so we know it’s bad switches.
Near Round Rock, TX 78665
Tommy
Job Details: 09/10/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived onsite for oven turning on when off. Upon arrival found UI and Control bad, replaced both and spoke with owners about connecting to WiFi."
Near Austin, TX 78732
David Z
Job Details: 09/10/2020
OVEN KITCHENAID KOSE500ESS04 "Arrived on site to follow up on F9E0 code that persisted past repair. Called tech line and spoke with Dave, SR7728679068. Dave had me test elements and light circuit, and both are showing good. Recommend replacement of control since elements are within spec. Checked wiring and all wiring is good. Replaced control and retested. All is working as designed now. Light is no longer flickering and all functions work.
Near Round Rock, TX 78681
Jimmy J.
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site for refrigerator not dispensing. Tested the dispenser and found the paddle was not working correctly. Removed the filter and had the same flow rate. Found ice cubes at half normal size. Main water valve and pad will need replacing. Ordering the UI jic.; ordrng 1 W10370592 (PAD ) and 1 W10861425 (UI)
Near Austin, TX 78731
David Z
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KBFC42FTS04 Arrived on site to follow up on leak in freezer section. On arrival found good amount of ice on FC floor. Cycled and ran icemaker and could not see any kind of leak. Found the Evap drain was clogged and not allowing the water to drain. Unclogged Evap drain and melted down ice. All is working as designed. Call complete.
Near Austin, TX 78738
Richard
Job Details: 09/10/2020
ICE MACHINE KITCHENAID KUIC15PLXS1 Arrived onsite for the ice machine not making ice. Ran diagnostics and found that the heating grid is broken and recirculating pump is not working properly.
Near Leander, TX 78641
Kayman
Job Details: 09/10/2020
WASHER MAYTAG MVWB765FW3 Arrived onsite for washer leaving holes in clothes. I put the unit into diagnostics and tested all functions. All passed I noticed the washplate was slightly loose so I tightened. I called tech line and spoke to Joel he advised me on proper loading and not combining more sensitive clothes with zippers or other clips that could hang up and cause holes. Otherwise the unit is working as designed at this time job complete. SR # 7728768228
Near Austin, TX 78738
Leonardo
Job Details: 09/10/2020
DISHWASHER JENN-AIR JDTSS244GL0 "Arrived on site to to replace blower motor,replaced blower motor, test unit, unit works correctly, job complete."
Near Austin, TX 78705
Jacob
Job Details: 09/10/2020
WINE COOLER KITCHENAID KUWL204ESB00 "Arrived onsite for unit not working. Found that control was stuck, and control board was not responding. Replaced both controls. Tested unit. Unit test good. No issues at this time. Did see a lot of ice build up near the back of the unit.
Near Pflugerville, TX 78660
Andy
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator lights not working and not making ice or dispensing ice or water. Tested and inspected unit and found failed pantry control and harness has broken wire. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11170612 (harns-wire) and 1 WPW10769076 (cntrl-elec)
Near Austin, TX 78749
Kevin
Job Details: 09/10/2020
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site to replace console and control board from previous diagnosis. Replaced CB and console, tested unit, unit works good. Added drain loop. Advised customer to place soap pod on left front corner due to pod size and to prevent dispenser issues. Also informed customer to purge cold water before operating unit. No leaks detected. Job complete."
Near Driftwood, TX 78619
Richard
Job Details: 09/10/2020
ICE MACHINE KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator not working properly. Installed new pantry UI and harness. And refrigerator tested good. Complete
Near Temple, TX 76502
Jonathan M
Job Details: 09/10/2020
WASHER MAYTAG MVWC360AW0 "Arrived on site for a washing machine that’s intermittently not completing cycles. Inspected unit and work area. Placed unit and service diagnostics and found no stored error codes. Customer advised that the unit was not spinning out the clothes. Tested unit in an auto testing unit ran as designed. Tested unit and Emmanuel hi speed spin and unit ran as designed.
Near Georgetown, TX 78628
Lou
Job Details: 09/10/2020
ICE MACHINE WHIRLPOOL KUIX305ESS2 "Arrived on site to inspect ice machine not making ice. Upon further inspection, I turned the unit on and when the water began to dispense, the water came out very slow. I removed and replaced the inlet valve and retested and unit is operating as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Bastrop, TX 78602
Andy
Job Details: 09/10/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer bouncing, not spinning out and noise. Tested and inspected unit and found failed suspensions, gearcase and washplate. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service. Authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10752283 (washplate) and 1 W11130362 (suspension)"
Near Austin, TX 78738
Richard
Job Details: 09/10/2020
MICROWAVE KITCHENAID KOCE500ESS09 Arrived onsite for the for wall oven microwave combo with a error code F1E5. Ran diagnostics and found error code F1E5 for bad inverter . Replaced inverter and magnetron and put wall oven back into wall and microwave tested good. Complete
Near Pflugerville, TX 78660
David S
Job Details: 09/10/2020
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site to possibly install previous diagnosed parts. I inspected the unit and work area. I found the cooktop in good shape it was not installed properly. I removed the cook top corrected the orfice holders, and reinstalled the cooktop. The cooktop is missing the burner head caps. I went to install the panel and found it missing screws to hold it into place. I am ordering screws x2 W10850756, Phillips head screw x6 WP98008545, LF & RF burner caps WPW10183368, LR burner cap WPW10183368, RR burner cap WPW10183370. The home builder will have to come back out and install the proper male fitting for the gas line to install the range, see so quick pic. ordrng 2 W10850756 (screw)s and 6 WP98008545 (screw)s and 2 WPW10183368 (cap-burner LF RF)s and 1 WPW10183368 (cap-burner LR) and 1 WPW10183370 (cap-burner RR)"
Near Austin, TX 78731
Kevin
Job Details: 09/10/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to replace UI from previous diagnosis. Replaced UI, tested unit, unit works good. Recommended to customer connecting unit to WiFi. Job complete. Call techline W11296171"
Near Austin, TX 78723
Matthew
Job Details: 09/10/2020
RANGE WHIRLPOOL WFC310S0EB3 "Arrived onsite for FL burner too hot and RR not level. Test FL burner and switch, both passed. Spoke to tech line for further assistance and given current functionality and testing both the coil and switch were functioning as designed. No need to replace. SR#7728756646. I adjusted the RR burner holder and managed to get it leveled. Job complete."
Near Austin, TX 78754
Luis
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site for noise complaint. Customer had recording of noise,noise in liner due to liquid refrigerant,called tech support per tech support added sealer around drier,per tech support normal operating function and if noise is gone unit is working and not a functional problem. SR#7728765914Ref#7728218620"
Near Round Rock, TX 78665
Kayman
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS576FIDM00 Arrived onsite for ice maker producing ice but not dispensing.upon inspection I found the ice dispenser motor was failed or burned out. I found the motor Incase in a block of ice. Unit will need a motor for repair . I replaced the motor and tested the unit. Unit is working as designed at this time. Job complete.
Near Austin, TX 78754
Luis
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site for noise complaint. Customer had recording of noise,noise in liner due to liquid refrigerant,called tech support per tech support added sealer around drier,per tech support normal operating function and if noise is gone unit is working and not a functional problem. SR#7728765914Ref#7728218620"
Near Dripping Springs, TX 78620
Robert
Job Details: 09/10/2020
REFRIGERATOR GE GFSS6KKYCSS Arrived on job to replace previously diagnosed parts. Replaced icemaker and drain. No leaks detected at time of service.
Near Georgetown, TX 78633
Cliff
Job Details: 09/10/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to diagnose a range with an oven door not operating properly. Found right side hinge broken. Replaced hinge and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78732
David Z
Job Details: 09/10/2020
WASHER MAYTAG MVWC465HW2 "Arrived on site to diagnose washer that customer said had not fully spun out a load, and also didn’t unlock once. Performed diagnostic. Found error code F0E5 for off balance load. Ran diagnostic cycle and found all items passed fine, no standing water at time of arrival. Ran calibration cycle. Advised customer on use and care guide and balancing loads properly to avoid any other off balance related issues. Call complete."
Near Georgetown, TX 78633
Cliff
Job Details: 09/10/2020
REFRIGERATOR GE PFSS5NFZCSS Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker arm jammed on ice stripper. Replaced icemaker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Cliff
Job Details: 09/10/2020
OVEN WHIRLPOOL KOSE500ESS04 Arrived on site to diagnose an oven that is not heating properly. Tested unit and found oven cooking 20° lower then set temperature. Adjusted calibration offset to compensate for temperature difference. All is working properly at this time.
Near Georgetown, TX 78633
Cliff
Job Details: 09/10/2020
COOKTOP WHIRLPOOL KCGC506JSS00 Arrived on site to diagnose a range with burners not going to low. Found during conversion burner valves were not adjusted to compensate for LP gas. Adjusted burner valve and tested unit. Found all is functioning properly at this time.
Near Marble Falls, TX 78654
James
Job Details: 09/10/2020
ICE MACHINE KITCHENAID KUID508ESS2 Arrived on site and tested operation. Found very little water getting to reservoir. Found fill valve has failed. Installed new and tested operation. Unit tests good. Job complete
Near Georgetown, TX 78626
Cliff
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose a refrigerator that is not dispensing ice. Tested unit and found foam has gotten into icemaker fill cup causing it to overflow and freeze over ice container. Removed foam from icemaker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Andy
Job Details: 09/10/2020
RANGE WHIRLPOOL WFC150M0JB0 Arrived on site for range cooktop not working. Found F9E0 code. Checked voltage at wall and found improper voltage only getting 120 volts. Will need electrician to fix voltage issues. Checked all elements and all checked good. Also instructed that cooktop elements are not like the old ones and does not get as hot. No repairs are needed at this time.
Near Austin, TX 78746
Kevin
Job Details: 09/10/2020
WASHER WHIRLPOOL MHW5500FW1 "Arrived on site to test unit for Control panel issues. Found buttons on panel acting erratically. Customer also has video of panel acting erratic. ; ordrng 1 W10911042 (panel-cntl)"
Near Austin, TX 78745
Leonardo
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to test unit for top dishwasher rack falling off track, test unit found broken adjusters, replaced adjusters , test unit, top rack working correctly, job complete."
Near Johnson City, TX 78636
Brandon
Job Details: 09/10/2020
DRYER MAYTAG MEDX500BW1 "Arrived on site for customer complaint of dryer not turning, found roller wheels broken, rear bulkhead broken, seal worn out.
Near Pflugerville, TX 78660
David S
Job Details: 09/10/2020
RANGE KITCHENAID KFGG500ESS2 Arrived on site for oven not coming on. I inspected the unit and work area. I found both the bake and broil igniters not coming on. I tested voltage to the spark module and found good voltage. I tested the temp sensor and found it goo with in range. I am ordering the spark module WPW10511278 to complete the repair.; ordrng 1 WPW10511278 (module-spk)
Near Austin, TX 78703
Jacob
Job Details: 09/10/2020
DRYER WHIRLPOOL WED5620HW0 Arrived onsite for unit not powering on. Tested unit. Found that unit is not responding. Need 2 man for double stack unit. Ordered part. Office to reschedule ; ordrng 1 REQUEST (2MAN) and 1 W11378949 (UI CONSOLE )
Near Austin, TX 78722
Matthew
Job Details: 09/10/2020
WASHER MAYTAG MVWB765FW3 "Arrived onsite for washer not filling and latch error. Found that unit was filling but lid latch would not activate. Removed panel to check control and latch connection was loose. Reconnected harness, tested unit in auto cycle as well as manually tested the lid lock, all passed. Job complete. No leaks present at this time."
Near Kyle, TX 78640
Robert
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on job for complaints of not cooling. Found compressor running and fans running but no frost pattern took pictures. Will need SS tech to complete ; ordrng 1 TJ90SF8404 (TUBE) and 1 W10507884 (compressor) and 1 W11256565 (EVAPORATOR ) and 1 WPW10143759 (dryer)
Near Bertram, TX 78605
James
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and installed new control and evaporator fan. Tested operation and found unit working properly. Job complete
Near Cedar Park, TX 78613
Tommy
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived onsite for dispenser dispensing after use, and flitter leaking. Upon arrival tested unit unit tested good. Tested a few more times found dispenser pad not flipping to lock position consistently. Ordering pad and spring. Found filter house dripping removed top panel checked valves and tubes. Found both were good ordering filter housing head. Office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10673702 (PAD) and 1 W11109505 (SPRING) and 1 W11194438 (FILTER HOUSING )"
Near Leander, TX 78641
Kayman
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite to install previously diagnosed parts. I installed the evaporator fan motor and noticed the thermistor clamp was broken so I re secured. While I was accessing the evap motor I found a large block of solid ice on the left side of the housing . I found the water inlet connector for the ice maker was crooked so I corrected. Unit is working as designed at this time. Job complete.
Near Austin, TX 78728
David S
Job Details: 09/10/2020
MICROWAVE KITCHENAID KMHS120ESS0 "Arrived on site for microwave not heating. I inspected the unit and work area. I tested the interlocks and found them working as designed. I attempted to removed the microwave from the cabinet but could not. I am ordering a 2 man to removed the cabinet, and will return with pre-I’d parts to continue diagnosing. The office will reschedule.; ordrng 1 2MAN (2 MAN )"
Near Round Rock, TX 78681
Tommy
Job Details: 09/10/2020
WASHER MAYTAG MHW6630HC0 Arrived onsite for washer not powering correctly. Upon arrival found console and ACU tested bad. Replaced both ACU and console. Tested operation all tested good. No signs of leaks detected during service.
Near Bastrop, TX 78602
Matthew
Job Details: 09/10/2020
DISHWASHER GE GHDA485N00CS "Arrived onsite for dishwasher not completing cycle and dispenser not opening. Tested unit and found motor not activating after filling as well as dispenser drawer not opening. Replaced pump and tested unit, unit not enters wash cycle. Dispenser still did not activate, checked connections and connections were good. Replaced dispenser. No leaks present at this time. Job complete."
Near Lakeway, TX 78734
Brandon
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site for customer complaint of unit frosting over fresh food evaporator. I adjusted evaporator thermistor and added foil tape and zip tie, as well as putting unit on basic defrost mode. If problem continues, will need fresh food evaporator thermistor, main control, and auI control."
Near Kingsland, TX 78639
James
Job Details: 09/10/2020
WARMING DRAWER KITCHENAID KOWT100ESS00 Arrived on site and found name plate upside down. Also found drawer front not sitting flush with unit. Found drawer bent downward and will need to be replaced to even out door. Office to schedule return service. ; ordrng 1 WP9763646 (drawr-warm)
Near Austin, TX 78737
Luis
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Arrived on site for weak water flow. Diagnosed obstruction in housing,tube and valve,replaced all three tested water dispenser unit working as designed."
Near Austin, TX 78749
Kevin
Job Details: 09/10/2020
DRYER WHIRLPOOL WED4985EW0 "Arrived on site to replace strike, catch and catch trim from previous diagnosis. Replaced strike, catch and trim, tested unit, unit works good. Job complete."
Near Cedar Park, TX 78613
Tommy
Job Details: 09/10/2020
WASHER WHIRLPOOL MVWC416FW1 Arrived onsite for dishwasher transmission blown. Upon arrival found washplate off and damaged and gear case damaged. Removed wash place and tub.
Near Lakeway, TX 78734
Brandon
Job Details: 09/10/2020
DRYER WHIRLPOOL LEN2000LW0 "Arrived on site for customer complaint of unit not turning on, found broken door switch, I replaced switch, unit tested good."
Near Austin, TX 78749
Leonardo
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to replace tub, replaced tub, test unit, door opens correctly, no leaks present at this time, job complete"
Near Austin, TX 78759
David Z
Job Details: 09/10/2020
OVEN WHIRLPOOL KSEB900ESS3 Arrived on site to install convection assembly to resolve noisy fan. Installed new convert assy and retested. Unit is now operating as designed and is quiet.
Near Austin, TX 78751
Jacob
Job Details: 09/10/2020
MICROWAVE WHIRLPOOL MMV4205DS1
Near Leander, TX 78641
Lou
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC= 43 degrees and the RC= 48 degrees. I inspected the evaporators and found no frost pattern on either one and found a large block of ice in the upper right corner of the FC evaporator. Tested the fans and all are functioning as is the compressor. I am ordering the sealed system repair consisting of the compressor, both evaporators, drier, access valve and CNOTE-2HR JOB. No water leaks observed during service.; ordrng 1 CNOTE (2 HR JOB) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"
Near Georgetown, TX 78633
Cliff
Job Details: 09/10/2020
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to diagnose a dishwasher that is tripping the breaker. Tested all parts and components of dishwasher and found no failures at this time. Advised homeowner manufacturer of dishwasher does not recommend it is on a GFCI circuit as there are intentionally non-grounded parts in unit and it may trip the breaker. Advised homeowner on findings and advised replacement of breaker.
Near Manor, TX 78653
Andy
Job Details: 09/10/2020
DRYER MAYTAG MEDB850YW0 Arrived on site for dryer making more noise then before repair. Tested and inspected unit and found loose screw left at bottom from prior repair. Removed and made needed adjustments. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78734
Brandon
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL JFC2089HEP "Arrived on site for customer complaint of noise issue after replacing filter, found filter head leaking with no filter installed, and after filter installed allowing air in the line from filter head, ordering filter head. ordrng 1 WP67004106 (head- wate)"
Near Austin, TX 78725
Jacob
Job Details: 09/10/2020
DRYER MAYTAG MEDC465HW0 Arrived onsite for unit not starting. Tested unit. Found that fuse was open. Replaced fuse. Upon further inspection found that unit is not getting 240v from wall plug. Let customer know of the additional issue to unit. No issues at this time. Job complete
Near Austin, TX 78746
Luis
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling complaint. Found fresh food evaporator incased in ice diagnosed a defective thermistor,customer is going to defrost unit and return
Near Waco, TX 76706
Jonathan M
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRT108FZDW05 Arrived onsite to install previously diagnosed parts. Found dye drier had a lokring. Need lokring kit to install drier. Ordering lokring kit and contacted office for reschedule date. ; ordrng 1 LOKRINGKIT (LOKRING)
Near Leander, TX 78641
Lou
Job Details: 09/10/2020
WASHER WHIRLPOOL WTW4950HW0 "Arrived on site to inspect washer vibrating with heavy loads. Upon further inspection, customer advised that gets off balance and bangs around with heavy loads. I placed the unit in diagnostics showing no error codes. Continued with testing and unit operated as designed. I pushed down on the basket and when it came back up it had a little more movement than expected. I removed and replaced the suspension rods and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78745
Leonardo
Job Details: 09/10/2020
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site to test unit for unit throwing a smell when oven is in operation, turned oven on, smell caused by unit normally operating, no leaks present at this time, job complete."
Near Leander, TX 78641
Tommy
Job Details: 09/10/2020
DISHWASHER AMANA ADB1400AGS1 Arrived onsite for dishwasher not drying. Upon arrival put unit into diagnostics test all tested good no signs of leaks during service. Spoke with customer on using high temp as well as using rinse aid. Job completed.
Near Seguin, TX 78155
Noah D
Job Details: 09/10/2020
WASHER MAYTAG MHW8200FW0 "Arrived on site to inspect washer for issues starting and filling, upon inspection found the UI unresponsive to touch and shorted. Replaced UI and found no issues. Job complete"
Near Austin, TX 78724
Matthew
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW04 "Arrived onsite for refrigerator ice maker not making ice. Tested unit and found that water inlet was frozen. Defrosted ice, ran test fill and unit was functioning properly. Job complete. No leaks present at this time."