Service History 872

Near Round Rock, TX 78665
Tyler B.
Job Details: 02/07/2019
DRYER GE GTD33EASK0WW "Arrived on site for unit not always stopping, and not always starting. Replaced timer and tested and still had same issue, replaced door switch and tested good. Return cust has leave behind"
Near La Grange, TX 78945
Joseph C.
Job Details: 02/07/2019
COOKTOP JENN-AIR JGD3430WS00 "Arrived on site for “constant clicking of right front ignitor” complaint. Inspected unit and found grounded switch for right front ignitor and grounded spark module. Removed and replaced spark module and switch harness. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78758
Scott
Job Details: 02/07/2019
WASHER MAYTAG MHW5500FW1 "Arrived on site , replaced drain pump . Ran diagnostics and all checke normal no water leaks detected at time of service . Job complete ."
Near Round Rock, TX 78681
Lou
Job Details: 02/07/2019
OVEN WHIRLPOOL WOD93EC0AE00 "arrived on site to inspect oven temps. I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. At the 350 preheat, my temp reading was 372. My next five readings were 374, 343, 364, 340, 361 for an average of 356 degrees. I advised the customer of my findings and made recommendations for use and care of the unit. Job completed."
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 02/07/2019
OVEN KITCHENAID KOSE500ESS01 Arrived on site for Noisey operating at high temps. Started unit. Cooling fan blower wheel is starting to vibrate as heats builds up. Will have office reschedule when part is located. Will bring both fans ; ordrng 1 W10860984 (motor-fan) and 1 W10861504 (blower)
Near Pflugerville, TX 78660
Joseph C.
Job Details: 02/07/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for “noisy operation” complaint. Unit was not under Whirlpool warranty. Customer will need to call The Home Depot, to set up service."
Near Georgetown, TX 78633
Lou
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRX988SIBE01 "arrived on site to inspect refrigerator ice maker not producing ice. I tested temps in the fc section (4 degrees) and rc section (39 degrees). I placed the unit in diagnostics and tested mode 56 and there were no ice maker error codes. I tested modes 57, 58, & 59 and all passed. When I tested mode 15-ice level sensors, the unit showed 01-ice bin full or not present when the ic bin was present and empty. I found that the sensor switch for the ice maker had been turned off. I turned them switch on and mode 15 indicated that the ice bin was full when the bin was not in its place. No water leaks observed during service, job completed."
Near Copperas Cove, TX 76522
Al
Job Details: 02/07/2019
DRYER WHIRLPOOL WED4815EW1 ACTUAL ADDRESS IS 404 PRIMROSE-B COPPERAS COVE TXArrived to inspect dryer not heating. Confirmed the complaint and removed and replaced the thermo fuse. Reassembled the unit and unit tested as designed.Property management to clean ventilation system in unit. JOB COMPLETE.
Near Pflugerville, TX 78660
Wesley
Job Details: 02/07/2019
WASHER MAYTAG MVWC200XW2 Arrived onnsite and found that suspension rod had come out of place. Reinstalled. No new parts needed. All checks good.
Near Killeen, TX 76543
Al
Job Details: 02/07/2019
RANGE JENN-AIR JES1750FS0 Arrived to install previously ordered part. Removed and replaced the control panel. Reassembled the unit and unit tested as designed.JOB COMPLETE.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
MICROWAVE FRIGIDAIRE FGMO205KFCY Arrived on site. Checked for latch issues. Found latch warren not allowing the door to open. Will need lever and latch hook to repair unit. Office to reschedule; ordrng 1 5304485407 (lever) and 1 5304503439 (LATCH HOOK )
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
MICROWAVE FRIGIDAIRE FGMO205KFCY Arrived on site. Checked for latch issues. Found latch warren not allowing the door to open. Will need lever and latch hook to repair unit. Office to reschedule; ordrng 1 5304485407 (lever) and 1 5304503439 (LATCH HOOK )
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
MICROWAVE FRIGIDAIRE FGMO205KFCY Arrived on site. Checked for latch issues. Found latch warren not allowing the door to open. Will need lever and latch hook to repair unit. Office to reschedule; ordrng 1 5304485407 (lever) and 1 5304503439 (LATCH HOOK )
Near Pflugerville, TX 78660
Joseph C.
Job Details: 02/07/2019
COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site for “rear right burner not igniting” complaint. Inspected unit and found ignitor broken. Removed and replaced ignitor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near The Hills, TX 78738
Paul
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 "Arrived onsite to replace the previous diagnosed parts. After getting the unit apart I found the line in the unit was 5/16” to the spigot and the line that was sent in the parts breakdown is 1/4”. I believe this is why the unit has dripped since day one because the hole in the dispenser facade is a 1/4” allowing the tubing to come thru it and not touch it causing the water to drip. Need to install a 5/16” x 1/4” reducer and use the 1/4” line that was sent. Ordering c-notes & WPW10334458 CONNECTOR. RS for Mon 2/11.; ordrng 1 C-NOTES (SEE DW FOR THIS PART, DO NOT ORDER.) and 1 WPW10334458 (CONNECTOR)"
Near Round Rock, TX 78681
Tyler B.
Job Details: 02/07/2019
WASHER MAYTAG MVWB850YW "Arrived on site for unit loud in spin and agitation and leaking . Found the bearing has failed, Customer declined repair
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/07/2019
REFRIGERATOR MAYTAG MSB26C6MDH00 "Arrived back on site for no ice, opened ice container and found no ice. Inspected ice maker found small amount of water in maker, removed bottom trim and un hooked ice maker line and had water at connection. Tried blowing through line but was unsuccessful. Ran steam threw line with no success of clearing. Ran diag and tested tube heater and tested good. So water line inside door is not frozen. But pinched. Tried to see if replacement line was available but was un-successful. Unit will need another new door to complete repair. Door is unavailable. No leaks on site ; ordrng 1 CNOTE (PART AUTHO) and 1 LW10646623 (dor-fip)"
Near Fischer, TX 78623
Robert
Job Details: 02/07/2019
COOKTOP WHIRLPOOL WCG77US0HS00 "Arrived on job for complaints of gas smell in home. Found a gas leak coming from damaged regulator.Replaced regulator,Applied Teflon tape and tightened down. Gas leak went away."
Near Lockhart, TX 78644
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW7500GW2 "Arrived on site. Check for lid issues. Found lid not staying up all the way. Also found small scratch on top frame. Will need to replace lid assembly, top frame and hinges to repair unit. Reschedule for2/19/19 customer requesting afternoon appointment if possible; ordrng 1 CNOTES (CNOTES ) and 1 W10861714 (LEFT HINGE ) and 1 W11023747 (RIGHT HINGE ) and 1 W11097645 (FRAME )"
Near Lockhart, TX 78644
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW7500GW2 "Arrived on site. Check for lid issues. Found lid not staying up all the way. Also found small scratch on top frame. Will need to replace lid assembly, top frame and hinges to repair unit. Reschedule for2/19/19 customer requesting afternoon appointment if possible; ordrng 1 CNOTES (CNOTES ) and 1 W10861714 (LEFT HINGE ) and 1 W11023747 (RIGHT HINGE ) and 1 W11097645 (FRAME )"
Near Lockhart, TX 78644
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW7500GW2 "Arrived on site. Check for lid issues. Found lid not staying up all the way. Also found small scratch on top frame. Will need to replace lid assembly, top frame and hinges to repair unit. Reschedule for2/19/19 customer requesting afternoon appointment if possible; ordrng 1 CNOTES (CNOTES ) and 1 W10861714 (LEFT HINGE ) and 1 W11023747 (RIGHT HINGE ) and 1 W11097645 (FRAME )"
Near Copperas Cove, TX 76522
Al
Job Details: 02/07/2019
RANGE WHIRLPOOL WEE745H0FS1 Arrived to inspect cooktop range bubbling near panel. Confirmed the complaint was actually with the panel that was damaged. Couldn’t decipher how damage was caused. Spoke with CS who also advised to get AUTHORIZATION for the Panel.I ordered the panel and CNOTE for authorization.; ordrng 1 CNOTE (AUTHORIZATION NEEDED ) and 1 W10884502 (CONTROL PANEL (BLACK))
Near Wimberley, TX 78676
Robert
Job Details: 02/07/2019
DRYER MAYTAG MED8200FC2 "Arrived on job for complaints of loose fin. Found baffle damaged,replaced baffle and screws,locked in place."
Near Round Rock, TX 78664
Tyler B.
Job Details: 02/07/2019
DRYER AMANA NED4655EW1 "Arrived on site for no spin, found fuse popped. Replaced fuse and tested good."
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Arrived on site for “not dispensing ice” complaint. Inspected unit and found hopper off mount and locked up. Freed unit and reset position. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78741
Kevin
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF540CWHB00 "Arrived on site and inspected refrigerator and found damper motor is noisy, after replacing damper noise has stopped. No water leaks from connections at time of service, job complete."
Near Pflugerville, TX 78660
Wesley
Job Details: 02/07/2019
OVEN WHIRLPOOL WOD93EC0AS00 Arrived on site and found unit thermal fuse failed. Replaced thermal fuse. All else checks good. Unit is operating as designed. Unit now operating as designed.
Near San Marcos, TX 78666
Robert
Job Details: 02/07/2019
COMPACTOR KITCHENAID KTTS505ESS0 Arrived on job for complaints of not opening. After inspection found flap incorrectly positioned. Adjusted flap to correct position and functionality restored.
Near Austin, TX 78735
Brandon
Job Details: 02/07/2019
REFRIGERATOR GE Z5RP360NXARH "Arrived on site for customer complaint of unit leaking and over producing ice. Found the defrost drain line was frozen over and the ice maker was faulty. Needs to be defrosted, ice maker replaced, and install preventive heater wire into drain. Collected half service fee on cc. Part cost 160.72Labor 195; ordrng 1 CNOTE (2 HOUR JOB)"
Near Kyle, TX 78640
Robert
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on job to replace door. Verified door was damaged and replaced door. Tested functionality,passed. No leaks detected at time of service."
Near Kingsland, TX 78639
Thomas L.
Job Details: 02/07/2019
OVEN WHIRLPOOL WFE525S0HS0 Arrived on site for door not operating properly. Removed and replaced door hinges and receivers and the door now works properly.
Near Austin, TX 78704
Scott
Job Details: 02/07/2019
RANGE WHIRLPOOL GW397LXUS06 "Arrived on site for oven tossing breaker . Found oven and broil not working but also not tossing breaker again . Igniter not getting proper amps . all four burners are working . Will need to order safety valve . Ordering valve . Didnt schedule return date , customer is going to talk to husband as well as new buyer . Talked to DW . No gas leaks detected at time of service ; ordrng 1 WP7501P232-60 (valve-oven)"
Near Austin, TX 78741
Kevin
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived on site and inspected dishwasher and found customer complaint is his not drying well. Found heating element is not connected on left-hand side and after correcting and running a diagnostic cycle function has returned. Found no rinse aid in dispenser and recommended that it be added in order to assist water in sheeting off of dishes. Ran a diagnostic cycle and found heating element is on at the end, recommended also that door be cracked at the end of the cycle to remove all steam from the interior, job complete"
Near Austin, TX 78748
Luis
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ0 "Arrived on site to install parts previous tech diagnosed. Replaced ui control,water valve and filter housing. Restricted return vent air per prev. tech notes. Powered unit on tested water dispenser unit working as designed."
Near Austin, TX 78735
Kevin
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site and inspected refrigerator and found freezer is frosted over, not defrosting properly. Replace control board and user interface, refrigerator will need to be disconnected from power for at least 36 hours in order to defrost. Apartment maintenance is aware of how much water there will be from melted frost and ice and will handle it properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78753
Joseph C.
Job Details: 02/07/2019
WASHER GE WCSR4170G1WW "Arrived on site for “not spinning out clothes” complaint. Inspected unit and found timer and drive motor to be faulty at spin. Ordering new timer, drive motor, belt and lid switch. Will need authorization. No leaks detected, at time of service. Not able to set return date, due to need for authorization.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 WH01X10302 (belt - 6 rib) and 1 WH12X10334 (lid switch asm) and 1 WH12X10348 (timer washer) and 1 WH20X10093 (motor and inverter a) and 1 WH41X365 (hose,water level) and 1 WX05X20641 (service kit belt too)"
Near Austin, TX 78735
Brandon
Job Details: 02/07/2019
REFRIGERATOR GE Z5RP360NXARH "Arrived on site to replace ice maker and install defrost drain line heater, after repair, unit tested good. Collected balance on cc"
Near Austin, TX 78704
Luis
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site for no cool. Gurgling noise from evaporator no frost on evaporator. Compressor making loud odd noise,diagnosed compressor failure,ordering new compressor and a uv drier. Job will need 2 hrs for repairs. ; ordrng 1 CNOTE (2 HRS) and 1 TJ90SF8404 (ACCESS VALVE. ) and 1 W10507884 (COMPRESSOR) and 1 WPW10143759 (DRIER UV)"
Near Spicewood, TX 78669
Luis
Job Details: 02/07/2019
REFRIGERATOR/TOP GE GFD28GSLESS Arrived on site to install fresh food door. Removed all components from door transferred all components. Installed new fresh food door ran water unit working as designed
Near Lakeway, TX 78734
Brandon
Job Details: 02/07/2019
COOKTOP JENN-AIR JEC4536BS00 "Arrived on site to replace controls, after replacing, unit tested good."
Near Killeen, TX 76542
Al
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived to inspect unit not dispensing water. Confirmed the complaint and attempted to steam out the water line at the bottom of the freezer door. The steaming did not solve the issue so OFFICE TO ORDER LW10728959 FREEZER DOOR SS.. customer told the door will take 6-10 weeks to arrive.NEEDS MORE WORK.; ordrng 1 LW10728959 (FREEZER DOOR STAINLESS STEEL )
Near Austin, TX 78745
Luis
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for leaking in fresh food and weak water flow. Removed top cover found water leaking from reservoir tube,removed unit from enclosure,ran voltage straight to valve,weak water flow and at times no water from valve. Diagnosed unit will need back water valve and reservoir. Replaced water valve and reservoir ran water dispenser good water flow and no leaks from reservoir."
Near Hutto, TX 78634
Wesley
Job Details: 02/07/2019
DRYER WHIRLPOOL WED7500GW0 Arrived on site and found unit door misshapen. Corrected shape for good closing. Unit is operating as designed. Advised customer on use and care.
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KSCS25FKSS01 "Arrived on site for customer complaint of unit not dispensing ice or water, found no power getting to dispenser board. I inspected wiring at control board and all connections tested good, ordering control board. ; ordrng 1 CNOTE (AUTH) and 1 W10823805 (cntrl-elec)"
Near Austin, TX 78702
Robert
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on job for complaints of leaky dispenser. Valve not shutting off. Replaced valve leak stopped.
Near Round Rock, TX 78664
Tyler B.
Job Details: 02/07/2019
WASHER WHIRLPOOL MVWB835DC4 "Arrived on site for pressure sensor error, tested unit and got error, checked all hose connections and tested good no holes or pinches, unit will need control to complete . Son not home till 2:30; ordrng 1 W11170706 (CONTROL)"
Near Cedar Park, TX 78613
James
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and tested operation. I found ice had gotten stuck under the shut off arm causing no ice production. Removed ice and ice maker began cycling properly. Unit tests good. Job complete
Near Austin, TX 78704
Luis
Job Details: 02/07/2019
REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site for door issues checked door seals good all doors sealing to cabinet correctly. Customer called in due to custom door panels not sitting flush advised customer she will need installers of custom panels to adjust panels to sit flush. Found deli drawer not fully opening and hitting door gasket. Added spacers to rails to allow deli drawer to open correctly.
Near Austin, TX 78739
Leonardo
Job Details: 02/07/2019
OVEN WHIRLPOOL KOSE500ESS03 Arrived on site to replaced glass and glass frame. Replaced parts test unit and unit test good job complete.
Near Leander, TX 78641
Lou
Job Details: 02/07/2019
OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site to inspect oven operations. Upon arrival, I found the unit was dead. I removed the fuse and checked ohms and it was open. Replaced the fuse and tested the unit on Bake 350 degrees. Unit operated as designed. Contacted Techline and spoke with Kathy as this is the second time the fuse has gone bad from baking pizzas at 450 degrees. Discussed installation, door sealing and cooling fan operation. All checked good. File #7724091838. Advised the customer of my findings and repair and me notifying Techline to document ongoing issue. Job completed."
Near Lakeway, TX 78734
Brandon
Job Details: 02/07/2019
COOKTOP GE PHP9030SJ2SS "Arrived on site for customer complaint of unit not working, found control boards were faulty, ordering controls ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH) and 1 WB27X27182 (generator board asm)"
Near Leander, TX 78641
Cliff
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW8500DC2 Arrived on site to diagnose a washer that is not cleaning properly. Tested all parts and components and found no mechanical failures at this time. Homeowner has water softener and I advised far lessening the amount of soap used to prevent excessive sudsing and white film on clothes. No repairs are needed at this time and all is working properly.
Near Georgetown, TX 78628
Jonathan
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Arrived on site for refrigerator in RV, not making ice. Performed diagnostics and tested water pressure to unit, found no water. Access back of unit though access door on outside of unit. Checked for water going to unit and found no water going to unit. Cycled ice maker and no issues found. Found unit checks good, no water leaks present at time of service."
Near Austin, TX 78703
Scott
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL KDTE204ESS0 Arrived on site for filter bobbing and water at bottom of sump . Filter had come unscrewed and amount of water was normal . Reset filter . Ran diagnostics no error codes unit function normally . No water leaks detected at time of service .
Near Burnet, TX 78611
Thomas L.
Job Details: 02/07/2019
WASHER MAYTAG MVWC416FW1 Arrived on site for unit leaking water. Replaced the part that the previous technician requested to be replaced as a leaking part. Tested and all water connections are dry and all operations are normal.
Near Austin, TX 78750
Paul
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE104EBL2 "Arrived onsite for the dishwasher that fills but doesn’t spray from the arms. I checked stored error codes and found an F7E1 & F5E1. I ran the auto cycle and found voltage to the pump but it wasn’t running. I replaced the sump and motor and tested the unit in the auto diagnostics cycle. The unit completed the cycle, is heating properly, and working as designed. There were no water leaks present at the time of service. Call complete."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 02/07/2019
WASHER GE GTW460ASJ6WW Arrived on site for unit not powering on. Found unit has a failed control board and hot water valve. Will order and return Friday. Water connections are all dry.; ordrng 1 WH18X28174 (CONTROL)
Near Cedar Park, TX 78613
Lou
Job Details: 02/07/2019
DRYER WHIRLPOOL MED9600SQ0 "arrived on site to inspect dryer making noise. When I turned the unit on, I heard the typical dryer noises. Customer advised that when clothing is added, it begins to make a loud screeching noise. Upon further inspection, I found that the idler pulley roller was falling off and the unit needed to be cleaned. I removed and replaced the dryer kit..four rollers, pulley roller and belt. Vacuumed the unit out and tested. Unit operated as designed. No lint observed at the end of service, job completed."
Near Fort Hood, TX 76544
Al
Job Details: 02/07/2019
WASHER AMANA NTW4516FW2 Arrived to inspect washer leaking water all over the floor. I ran diagnostics and got the F3E2 error code (inlet water temperature fault) I checked the water at the wall and the hot water wasn’t turned on. I turned it on and tested the unit and unit tested as designed. Customer washed a load to simulate the issue and unit never leaked. JOB COMPLETE
Near Austin, TX 78745
Kevin
Job Details: 02/07/2019
OVEN WHIRLPOOL WFG525S0HZ1 "Arrived on site and found left side of door sticks out further than right side. Took 2 pictures to compare. Set oven to preheat and when it reached temp left side of door was 90-106 degrees and right hand was 78-90 took pic of left hand side at 106. Spoke with techline and reported findings, there is no adjustment or repair that can change door. Job complete. 7724094603; O-emld tckt"
Near Burnet, TX 78611
Thomas L.
Job Details: 02/07/2019
REFRIGERATOR JENN-AIR JFD2589KES2 Arrived on site or Noisey operation. Found no issues with the unit at this time. All the water connections are dry
Near New Braunfels, TX 78132
Robert
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW8500DW0 Arrived on job for complaints of off balance. Ran diagnostics and got code for overload. Also found the basket moving more than it should recommend replacement of suspension. Customer would like a morning appointment. ; ordrng 1 W11130356 (suspension)
Near Round Rock, TX 78665
Paul
Job Details: 02/07/2019
OVEN WHIRLPOOL WFG530S0ES01 Arrived onsite for the range with the oven giving off a gas smell and turning off. I found a baking sheet in the bottom of the OC covering the vents causing the oxygen to get choked out in the burner compartment. I removed the sheet and tested the oven. The unit is working as designed. I advise me to cut holes in the baking sheet where the vents are if she wants to leave it in the bottom of the unit to help keep it clean. Call complete. Use Authorization # WIQ0LIPEPL1.
Near Bartlett, TX 76511
Steve C.
Job Details: 02/07/2019
WASHER GE GTW680BSJ5WS Arrived on site to replace the tub cover per previous tech. Replaced the tub cover and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Waco, TX 76710
Steve C.
Job Details: 02/07/2019
DRYER AMANA NED4655EW1 Arrived on site for the unit is not working. Tested the unit and the unit is turning on and heating properly. Found the doorhandle is also broken and will need to be replaced.; ordrng 1 W10861225 (handle)
Near Waco, TX 76707
Steve C.
Job Details: 02/07/2019
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site for the unit will not turn on. Found the latch will not close and also the buttons on the control panel will not work. Replace the door latch and the control panel and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE304GPS0 "Arrived on site for dishwasher leaking water. Customer stated that unit has been leaking since and has damaged floor(see SD-QuickPic). Inspected insulation. Removed front panel to gain access to to dispenser and found no signs on of water. Performed diagnostics mode, error code 5-1 door not shut within 4 seconds of pushing start. Monitored for water leaks during test cycle and none were found. Found door rubbing left side of tub when shutting. Adjusted leveling feet to correct. Ran on normal cycle and did found water at top of door. Will need to replace inner door panel, door latch and both upper tracks. Schedule return for Monday the 11th, due to customer availability.; ordrng 1 W10908291 (INNER DOOR PANEL) and 1 WPW10653840 (LATCH)"
Near Wimberley, TX 78676
Robert
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Arrived on job for complaints of water not dispensing. Found blockage in reservoir. Removed blockage,water flow returned.no leaks detected at time of service."
Near Jollyville, TX 78729
Tyler B.
Job Details: 02/07/2019
OVEN WHIRLPOOL WFE515S0ES2 "Arrived on site for no light. Removed back panel, found 0 volts leaving control, checked socket, found socked not completely installed and tilted causing black wire to short to chassis and take out control. Spoke with David on finding advised to replaced control again. Replaced control and socket ASSY and tested good. Sr#7724087869 David"
Near Austin, TX 78734
Cliff
Job Details: 02/07/2019
REFRIGERATOR GE PFCS1RKZASS Arrived on site to replace water valve for refrigerator. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Bartlett, TX 76511
Steve C.
Job Details: 02/07/2019
WASHER AMANA NTW4516FW2 Arrived on site for the unit will not agitate. Tested the unit and found the agitator is broken in the middle section. Replaced the agitator and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78681
Paul
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for the refrigerator not dispensing ice and the ice clogging up. I found the ice door not closing properly and the dispenser motor gears slipping. I replaced the ice door and the dispenser motor. I tested the unit and found it working as designed. Call complete.
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for “whirring noises” complaint. Inspected unit and found frost buildup on top and back of freezer. Found freezer door not sealing properly. Ordering adapter kit, adhesive, and freezer door brackets. Instructed customer to have unit thawed 24 hours before tech arrives for return visit. No leaks detected, at time of service.; ordrng 1 W10625067 (bracket LEFT HAND) and 1 W10625068 (bracket RIGHT HAND) and 1 W10864518 (adapter) and 1 WP482338 (adhesive)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW8500DW0 Customer stated they have extended warranty on unit. Instructed customer they will need to call extended warranty to get correct info for service order.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW8500DW0 Customer stated they have extended warranty on unit. Instructed customer they will need to call extended warranty to get correct info for service order.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW8500DW0 Customer stated they have extended warranty on unit. Instructed customer they will need to call extended warranty to get correct info for service order.
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for leaking issues. Found leaking from water valve behind unit. Found water line going to water valve for icemaker not put in all the way. Repositioned line and install to water valve and cycle, no leaks detected. Also found no cover for back panel. Will need cover assembly to repair unit. also will level unit on return. Office to reschedule; ordrng 1 W10179146 (water inlet valve) and 1 W10904634 (COVER )"
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for leaking issues. Found leaking from water valve behind unit. Found water line going to water valve for icemaker not put in all the way. Repositioned line and install to water valve and cycle, no leaks detected. Also found no cover for back panel. Will need cover assembly to repair unit. also will level unit on return. Office to reschedule; ordrng 1 W10179146 (water inlet valve) and 1 W10904634 (COVER )"
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for leaking issues. Found leaking from water valve behind unit. Found water line going to water valve for icemaker not put in all the way. Repositioned line and install to water valve and cycle, no leaks detected. Also found no cover for back panel. Will need cover assembly to repair unit. also will level unit on return. Office to reschedule; ordrng 1 W10179146 (water inlet valve) and 1 W10904634 (COVER )"
Near Austin, TX 78717
Lou
Job Details: 02/07/2019
RANGE MAYTAG MGR8800FZ0 "arrived on site to inspect range cooktop grates. I found that both grates are warped T the front burner area and both grates have bubbling of the metal and discoloring. I contacted Techline and spoke to Robert and advised of the issue. Robert advised that there have not been any other reporting of the grates bubbling or discoloring. He provided File #7724101765. I removed and replaced the grates and tested the burners. No gas leaks detected during service, job completed."
Near Bastrop, TX 78602
Joseph C.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for “no ice production” complaint. Inspected unit and found icemaker to be faulty. Removed and replaced icemaker. Refilled with water, manually. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78703
Luis
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site for water leaking. Found icemaker tray warped causing water to leak from icemaker. Installed new icemaker ran icemaker through a harvest test passed,ran fill test passed unit working as designed"
Near Leander, TX 78641
James
Job Details: 02/07/2019
VENTHOOD WHIRLPOOL KVWB606DSS1 Arrived on site and tested operation. Found unit working properly at time of service. Customer has video of failure and the ui is not responding to any input and he has to wait about 20 minutes before it allows him to turn anything off. Unit has failed touch control and will need new to repair. ; ordrng 1 WPW10716813 (cntrl-elec)
Near Blanco, TX 78606
Brandon
Job Details: 02/07/2019
OVEN WHIRLPOOL WEE730H0DB0 "Arrived on site for customer complaint of f8e0 error code, found faulty fan motor, I replaced fan motor, unit tested good.
Near Austin, TX 78727
Cliff
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to diagnose a dishwasher that is not washing. Found circulation pump failed causing no wash condition. Also noted upper rack stop missing causing safety issue. Stop all need to be replaced as well as pump and motor to complete repairs. Return date is set for 2/8/19.; ordrng 1 WPW10508950 (stop)
Near Austin, TX 78757
Cliff
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL KDPM354GPS Arrived on site to diagnose a dishwasher with a damage panel. Found toe panel on unit dented. Replaced toe panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78757
Scott
Job Details: 02/07/2019
DISHWASHER JENN-AIR JDTSS246GP0 "Arrived on site for f2-e1 ,f2e2. Checked all connections , all checked good . Replaced UI console still touch pad wouldn’t respond. Replaced control board . Unit is now accepting commands . Ran diagnostics and all checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78746
Kevin
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW4616FW2 Arrived on site and inspected washer and found hot water connection on valve has broken. This repair is not related to the previous one done by CL. After replacing water is no longer leaking from connection. Job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Arrived on site and found freezer door warped. Ordering new door to solve problem of frosting and door switch not connecting.Office to reschedule ; ordrng 1 W10910837 (dor-fip)
Near Canyon Lake, TX 78133
Robert
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF736DAB12 "Arrived on job to install box motor fan. Installed, tested functionality and passed. No leaks detected at time of service."
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site. Check for long dry times. Found exhaust clogged not allowing moisture from clothes to go outside. Instructed customer they will need to have builder come out and verify exhaust. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site. Check for long dry times. Found exhaust clogged not allowing moisture from clothes to go outside. Instructed customer they will need to have builder come out and verify exhaust. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site. Check for long dry times. Found exhaust clogged not allowing moisture from clothes to go outside. Instructed customer they will need to have builder come out and verify exhaust. No leaks present. Job complete
Near Austin, TX 78739
Luis
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRFC302EBS00 Arrived on site for damaged gasket found large tear in fresh food gasket ordering black fresh food door gasket; ordrng 1 W10435971 (GASKET BLACK)
Near Austin, TX 78731
Cliff
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived on site to replace control kit for refrigerator. Replaced control kit and tested unit. Found all parts and components fully functional at this time. No leaks were found at time of service. Collected remaining balance for repair and job is complete.
Near , TX 78669
Brandon
Job Details: 02/07/2019
DRYER MAYTAG MED8200FW2 "Arrived on site for customer complaint of dryer leaking from center front. Found missing foam around the lint screen housing where it meets the front bulkhead. I added foam stripping from truck stock, unit tested good."
Near Leander, TX 78641
Lou
Job Details: 02/07/2019
COOKTOP WHIRLPOOL WCG97US6DS00 "arrived on site to inspect cooktop burner. Upon further inspection, I turned all of the burners on to test and all operated as designed except for the middle burner. I found that when turning it on low, the burner flame would go out. I found that the orifice was dirty so after cleaning it I tested and the flame continued to go out. I replaced the burner head and tested and the unit operated as designed. No gas leaks detected during service, job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/07/2019
MICROWAVE WHIRLPOOL WMH53520CS6 "Arrived on site for customer complaint of open/close error code, found interlocks and switches needed replacing, unit tested good after replacing all parts."
Near Austin, TX 78730
Scott
Job Details: 02/07/2019
DISHWASHER UNKNOWN KUDT03FTBL3 "Arrived on site replaced dispenser ,and sump and motor . Ran diagnostics test ,all checked good . No water leaks detected at time of service . Job complete ."
Near , TX 78633
Jonathan
Job Details: 02/07/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived on site for oven not heating to,proper temperature. Performed temperature test on bake mode at 350°. Measured first 3 cycles and found an average temperature of 343°. Spoke with customer on user care guide and the differences between rapid bake and standard bake mode. All tested good."