Service History 871 - Appliance Express

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EBS01

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 03/24/2021

Arrived on site to diagnose a refrigerator that is building frost in FC. No frost present at time of service indicating door may not have been fully closed at some point. Advised homeowner on findings and no further repairs needed at this time. No water hooked up to unit at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADM1

Near Florence, TX 76527

Kayman

Job Details: 03/24/2021

Arrived onsite to install previously diagnosed parts. I replaced the lower rack roller wheels as needed. Job complete. No leaks detected.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS0

Near Austin, TX 78731

Kevin

Job Details: 03/24/2021

"Arrived on site and inspected dishwasher ordrng 1 W10805015 (Wash motor)"

We serviced a

MAYTAG DRYER

Model MEDC200XW1

Near Austin, TX 78739

Kevin

Job Details: 03/24/2021

"Arrived on site And found customers experiencing every fourth or fifth load not completing. Customer is only using timed dry, dryer is heating properly and airflow measures good. Spoke with SW and timer can be only possibility, inspected timer dryer has only been run for five minutes and timer is already 90?. Replaced it, job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Dripping Springs, TX 78620

Brandon

Job Details: 03/24/2021

"Arrived on site for customer complaint of unit beeping at end of cycle and not completing cycle, found error codes F9E1 and F10E2 in diagnostic mode. Found failed drain pump and failed vent motor. Ordering drain pump and vent motor as well as gasket for vent. ; ordrng 1 W11416460 (Vent motor) and 1 Cnote (Office to reschedule) and 1 W11184028 (Gasket) and 1 W11035709 (Drain pump)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Pflugerville, TX 78660

Matthew

Job Details: 03/24/2021

"Arrived onsite to replace previously diagnosed parts. Replaced UI, evaporator fan motor and RC evaporator shims. Tested unit and unit unit is functioning properly. Rails are functioning properly. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Hillsboro, TX 76645

Jonathan M

Job Details: 03/24/2021

Arrived on site for a refrigerator that won?t stop making ice and ends up clumping ice in the back. Inspected unit at work area. The customer advised that if they turn the icemaker off and dump out the ice that he seems to make ice fine for a while but eventually it?ll overfill and cause issues. Confirmed customers complaint and found the arm bar missing from the icemaker potentially causing her issue. Inserted arm bar and tested unit. The unit was cycling and is working as designed. Call complete.

We serviced a

FRIGIDAIRE MICROWAVE

Model LFMV164QFA

Near Hillsboro, TX 76645

Jonathan M

Job Details: 03/24/2021

Arrived on site for a microwave that was tripping the breaker one the start button was pressed. Inspected unit and work area. Removed control panel and tested switches. Found the monitor switch not making and breaking. Replaced monitor switch and tested unit. Unit is not working as designed. Call complete.

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS00

Near San Marcos, TX 78666

Andrew

Job Details: 03/24/2021

"Arrived on site to test unit for LR burner not igniting. Found spark igniter was not connected. Secured connection, tested unit, unit works good. No leaks detected. Left key with mother. Customer said it was ok to leave key with her. Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EWH03

Near Briarcliff, TX 78738

Luis

Job Details: 03/24/2021

"Arrived on site for noise complaint. Found harness interfering with fan blade,adjusted harness noise no longer present"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Hutto, TX 78634

Jimmy J.

Job Details: 03/24/2021

"Arrived on site for Not Cooling - Refrigerator Section - Refrigerator. Ran diagnostics and tested dampener, compressor, baffles, and ice box fan. All tested good. Checked frost pattern and it was good. Main control is not getting proper voltage. Removed control and installed new control. Fridge running as designed. Job completed."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS01

Near Georgetown, TX 78633

Kayman

Job Details: 03/24/2021

Arrived onsite to install previously diagnosed parts. I installed the magnetron and wave guide covers. I tested the unit and it is working as designed at this time. I found the unit had never been connected to WiFi I attempted to connect the unit but it was having trouble syncing with their app on their phone. I left the WiFi connected teams phone number. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Jarrell, TX 76537

Kayman

Job Details: 03/24/2021

"Arrived onsite to install previously diagnosed parts. I installed the main control and tested the unit. He unit is working as designed and no leaks were detected. I heard a loud screech right as the unit went into high spin which sounded like the belt slipping. I removed and re installed the belt, I tested again and the unit is no longer screeching. Job complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGFU19F6QFD

Near Round Rock, TX 78665

Jimmy J.

Job Details: 03/24/2021

Arrived on site to install previously diagnosed parts. Removed ice maker and installed new ice maker. Old ice maker had a tray full of ice ready to harvest. Water is being called to ice maker as designed. No leaks detected. Job completed.

We serviced a

MAYTAG WASHER

Model MVWB955FC1

Near Spring Branch, TX 78070

Noah D

Job Details: 03/24/2021

"upon inspection found the valve did not open when energized, replaced valve and found no change, adjusted pressure and depressurized hose. Checked drain pump for functions and found no issues through 2 full drains.

We serviced a

WHIRLPOOL COOKTOP

Model WCE55US0HS01

Near Austin, TX 78728

Justin

Job Details: 03/24/2021

"Arrived on site for cooktop not turning on. Upon arrival the customer stated that they had one burner that would intermittently not turn on and the knob would not turn very well. After further inspection I found the knob was actually worn and not allowing the burner to turn. It will sometimes catch it and turn it on, but not allowing it to turn off. The knob needs replacing due to not allowing to use the burner and for safety. Ordering knob for cooktop. Office to reschedule.; ordrng 1 W11418244 (Knob)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Manor, TX 78653

Matthew

Job Details: 03/24/2021

Arrived onsite for range calibration. Upon inspection found unit cycling approximately 20 degrees below range. Calibrated unit and unit is now cycling at 358 degrees when set to 350.Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADH1

Near Kempner, TX 76539

Tyler

Job Details: 03/24/2021

"Arrived on site for dishwasher not functioning properly, upon arrival I entered diagnostics and found f6e4, f6e6, f6e7, and f4e3, durin* diagnostics I found inlet valve wasnt allowing enough water in during fill cycles, the sump assembly wasnt running with proper voltage, units float switch was also functioning but main control wasnt detecting its activation. The heating element is rusting. Unit also has a dent on front of door, the door gasket isnt sealing around the door well enough.

We serviced a

KENMORE DRYER

Model 417.947023

Near Copperas Cove, TX 76522

Tyler

Job Details: 03/24/2021

Arrived on site for dryer needing a previously diagnosed baron kid assembly. Upon arrival I was able to reassess the previously diagnosed parts and found that the bearing kit was indeed need it but the idler pulley was also starting to fall off the shaft . After getting approval and making the repair to both of the parts I was able to reassembled and tested unit and verify that everything is fully functioning as designed with no more squealing or odd noises coming from the dryer. Call complete

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Austin, TX 78731

Kevin

Job Details: 03/24/2021

"Arrived on site and inspected range and found cooktop glass surface is cracked, disassembled range and replaced cooktop surface. After replacement confirmed elements are still working properly, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Georgetown, TX 78628

David S

Job Details: 03/24/2021

Arrived on site to install previous diagnose part. I gained access to sump and motor assembly. I replaced the assembly with new. I tested the unit and found it working as designed.

We serviced a

GE DISHWASHER

Model GDF610PMJ2ES

Near Spring Branch, TX 78070

Noah D

Job Details: 03/24/2021

"upon inspection found the unit with a large calcium spot under cab, tested unit with all tubes exposed through a full cycle and drained, no leaks found. Instructed customer to watch for issues. Complete"

We serviced a

MAYTAG WASHER

Model MVWC555DW0

Near Dripping Springs, TX 78620

Robert

Job Details: 03/24/2021

Arrived on job for complaints of noise. Found the washplate inner splines damaged. Will need washplate to correct. ; ordrng 1 W10902814 (washplate)

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Cedar Park, TX 78613

David Z

Job Details: 03/24/2021

"Arrived on site to diagnose cooktop that was leaking gas. Customer had gas turned off on arrival. Ran gas and burners and found all operating normal. Customer said gas leaks were found at connecting supply and resolved before, but may still be leaking. Customer said after a couple hours they can kind of track smell to center knobs, but also have the smell when drawer is opened. Ordering gas leak detector (see chase), and remaining center tubing. Customer has to have contractor cut through caulking so I can access the unit. Rescheduled for 3/31. ; ordrng 1 W11339377 (Tubing) and 1 GasLeakTester (See Chase!!!)"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW0

Near Cedar Creek, TX 78612

Andy

Job Details: 03/24/2021

Arrived on site for washer not filling with water.

We serviced a

KITCHENAID REFRIGERATOR

Model KUDF204ESB01

Near Austin, TX 78703

Luis

Job Details: 03/24/2021

"Arrived on site. Installed updated fill tube fitting,turned water source on,ran icemaker through a cycle water filled icemaker,checked water connections and icemaker no leaks. Left defective fill tube fitting with customer."

We serviced a

MAYTAG DRYER

Model MED3500FW0

Near Leander, TX 78641

Scott

Job Details: 03/24/2021

Arrived on site for dryer tumbling but no heat . Tested voltage at outlet . Found one of the legs was dropping . Rests breaker still dropping voltage . Recommended changing breaker of outlet . No lint build up at time of service.

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Hutto, TX 78634

Jimmy J.

Job Details: 03/24/2021

"Arrived on site for Leaking - Top Load Washer. Found oil and water saturating the shield pulley cover. No water leaks detected while in diagnostics. Ordering new gear case, pulley shield, cam, actuator, belt, and capacitor to complete the repair. Customer was not using the washer prior to our arrival and I advised continuing not to use it until we return to repair it. ; ordrng 1 W11423758 (Gear case) and 1 W11239857 (Belt) and 1 W10721967 (Cam splutch) and 1 W11395618 (Capacitor) and 1 W11481722 (Actuator) and 1 W11409708 (Shield cover)"

We serviced a

KITCHENAID MICROWAVE

Model KMCS3022GSS3

Near Volente, TX 78641

Justin

Job Details: 03/24/2021

Arrived on site to install the new MW. Upon further inspection I found the old unit had packaging material left on the console and was causing the bubbles on the UI. T

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS5

Near Austin, TX 78729

Matthew

Job Details: 03/24/2021

Arrived onsite for microwave hood light not shutting off. Upon inspection found faulty control board sending constant voltage to light. Replaced control. Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Austin, TX 78729

Matthew

Job Details: 03/24/2021

Arrived onsite for microwave not powering on. Upon inspection found failed Cavity thermostat . Will need to order and replace. Office to reschedule.; ordrng 1 W10269232 (thermostat)

We serviced a

WHIRLPOOL ICE MACHINE

Model KUID508HPS00

Near Austin, TX 78730

Kevin

Job Details: 03/24/2021

"Arrived on site and replaced drain pump diagnosed on previous visit, after replacement all power has returned to ice machine and it is now cycling. Ice machine require 48 hours to build up enough ice production, Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, TX 78728

Justin

Job Details: 03/24/2021

Arrived on site for dishwasher with a visibly broken part. Upon further inspection I found the pivot clip on the upper rack fallen off. I reinstalled the clip and the unit is now working as designed. I also found the customer using to much soap with a water softener and no rinse aid. I advised the customer on proper soap usage via user care guide. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM03

Near Kyle, TX 78640

Andrew

Job Details: 03/24/2021

"Arrived on site to test unit for ice in FC. Drain clogged causing water to build up and freeze. Cleared drain of foam, tested unit, unit works good. No leaks detected. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Austin, TX 78752

Jacob

Job Details: 03/24/2021

Arrived onsite for unit leaking water. Put unit in quick wash. When filling for a second time. The dispenser started to leak. Was not sent with dispenser. Need to return with part. Office to reschedule.

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV175QFA

Near Kempner, TX 76539

Tyler

Job Details: 03/24/2021

"Arrived on site for microwave blowing fuse. Upon arrival I confirmed there was a blown 20amp fuse, I found the door hinges bent causing door not to activate the switches properly and causing fuse to trip during heating and high voltage usage.

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW1

Near Austin, TX 78724

Jacob

Job Details: 03/24/2021

Arrived onsite for unit not powering on. Tested unit. Unit would not power on. Replaced control. Tested unit. Unit tested good. No issues at this time. Job complete

We serviced a

GE MICROWAVE

Model JE2160SF01

Near Georgetown, TX 78633

Wesley

Job Details: 03/24/2021

Arrived onsite and repaired blown fuse symptom by replacing fuse. Checked switches and function with testable fuse and then replaced fuse finding all working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Austin, TX 78704

Leonardo

Job Details: 03/24/2021

Arrived on site to test unit for unit not draining. Test unit and found drain hose pinched keeping unit from draining. Secured drain hose test unit and unit test good job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Austin, TX 78704

Leonardo

Job Details: 03/24/2021

Arrived on site to test unit for damaged panel. Will need to re order new panel office to reschedule. W11416371; ordrng 1 W11416371 (Panel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near New Braunfels, TX 78130

Noah D

Job Details: 03/24/2021

"upon inspection found the heater always on. Reset fridge and heater turned right back on, ordering control to fix issues, ordrng w11265217/control (by MS)"

We serviced a

WHIRLPOOL OVEN

Model KFGD500ESS

Near Cedar Park, TX 78613

David Z

Job Details: 03/24/2021

"Arrived on site to diagnose range that had an explosive ignition when starting. Found issue isolated to left front burner. Adjusted the electrode head to allow for a stronger spark, since the explosiveness was due to gas being left on and spark taking a while to ignite. Retested and unit now lights faster, and all other burners are good. Showed customer hot to fresher the knob and not leave it running for better results. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model RT18AKXKQ70

Near New Braunfels, TX 78130

Andrew

Job Details: 03/24/2021

"Arrived on site to test unit for intermittent cooling issue. Found condenser coils were completely blocked from air flow. Which was causing compressor to over heat and kick out on thermal. Removed obstruction, tested unit, unit works good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model RT18DKXFW01

Near Austin, TX 78759

Luis

Job Details: 03/24/2021

"Arrived on site for no cool. Evaporator incased in ice. Removed control cover,found timer not advancing on its own,forced timer to defrost heater powered on,found black leak on timer not installed correctly to instruction sheet,installed a new timer,installed black led correctly to timer. Unit is running through a defrost cycle,informed tenant if cooling doesnt start correctly in 24hrs tenants will need to manually defrost unit"

We serviced a

WHIRLPOOL VENTHOOD

Model UXT4230ADS2

Near Leander, TX 78641

Scott

Job Details: 03/24/2021

"Arrived on site for vent hood making loud noise when blower fan is on ,and missing pieces . Found grease filter was pushed up into fan cavity hitting blades . Reshaped filter . No issues found with fan or blades

We serviced a

KITCHENAID VENTHOOD

Model KVUB600DSS3

Near Georgetown, TX 78633

Kayman

Job Details: 03/24/2021

Arrived onsite for venthood not operating. Upon inspection I found the unit had no function. I verified voltage at the wall. I removed the main control panel and inspected the wiring. I found one of the connectors not seated all the way. I secured the connector but the unit still would not power on. I removed the UI control and found it to be corroded. I replaced the control board and re assembled the unit. The unit is now working as designed. Job complete.

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS00

Near Leander, TX 78641

Justin

Job Details: 03/24/2021

"Arrived on site for cooktop leaking gas. I gained access to the gas line underneath, the valve, and the regulator. I used my leak detector on all connections and found no bubbling indicating no leak on the line or connections itself. I then checked for leaks at the orifices on the burners and detected no leak. I could not smell any gas at the time of service either. I advised the customer of my findings. Call complete.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS04

Near Georgetown, TX 78628

David S

Job Details: 03/24/2021

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5VHEXVB06

Near Killeen, TX 76542

Job Details: 03/24/2021

Arrived on site and inspected water leaking and forming a ice rink on the floor of the freezer.Confirmed the complaint and replaced the clogged drain tube.Cleared all of the ice and cleared the drain pan.Job complete

We serviced a

GE DRYER

Model DHDSR46EE1WW

Near Marble Falls, TX 78654

Tommy

Job Details: 03/24/2021

"Arrived onsite for previously diagnosed parts. Upon arrival replaced unit glides and tested, unit is operating as designed. Job Completed."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Waco, TX 76705

Job Details: 03/24/2021

"Arrived on site and inspected flame on the front left.Confirmed the complaint and found ,thru a video call to JC in the office, the orifices were reversed. I reinstall the orifices in the right positions and unit now tests as designed.Customers were extremely satisfied.Job complete Survey information confirmed"

We serviced a

MAYTAG WASHER

Model MHW8200FC0

Near McGregor, TX 76657

Job Details: 03/24/2021

"Arrived on site and inspected washer not powering on.Confirmed the complaint and found dog food inside the unit on top of the counter weight.Spoke to CS and advised him of the rat issues and was advised to replace the main control.After replacing the control the unit still wouldnt work. The unit was receiving 123 volts from the outlet, but wouldnt power on after the replacement.See Attention Note for further.If approved by extended warranty, the unit will possibly need the console and panel control th complete the repair.Also ordering authorization ; ordrng 1 W10783707 (Console (SHADOW)) and 1 W10911045 (Panel Control (Shadow)) and 1 Authorization (For Panel and UI)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near McGregor, TX 76657

Job Details: 03/24/2021

We serviced a

GE REFRIGERATOR

Model GSS23GGKKCBB

Near Belton, TX 76513

Wesley

Job Details: 03/24/2021

Found obstruction in freezer air intake at bottom of air channel causing massive reduction in air efficiency. Removed obstruction and advised customer on repair. Unit airflow is otherwise operating properly with good cooling capability.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Georgetown, TX 78626

David S

Job Details: 03/24/2021

Arrived on site for ice dispenser not working. I inspected the unit and work area. I found the Impeller in the door frozen over and not allowing the arm to spin. I found the ice maker fill tube frozen over. I cleared the ice out of the ice dispenser and fill tube. I tested the dispenser and found it working. I tested the ice maker and I found it harvesting and filling with water. Job complete.

We serviced a

WHIRLPOOL WASHER

Model MHW5630HC0

Near Salado, TX 76571

Wesley

Job Details: 03/24/2021

Arrived onsite and tested unit for off balance and walking. Made adjustments to leveling and performed hard reset. Tested unit empty for perfect smooth load and tested unit with 4 bath towels on quick wash cycle. All checks good. Unit is operating as designed. Advised customer on repair. And on good loading principles.

We serviced a

WHIRLPOOL RANGE

Model WFE525S0HV

Near Marble Falls, TX 78654

Tommy

Job Details: 03/24/2021

Arrived onsite for unit display being partial. Upon arrival found unit control failed. Checked polarity from outlet. Checked bake broil and sensor all were good. Replaced unit control and tested. Unit is now operating as designed. Job Completed.

We serviced a

JENN-AIR OVEN

Model JJW2830DS01

Near Waco, TX 76708

Jonathan M

Job Details: 03/24/2021

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced console and tested unit. Unit began working as designed without flashing any F2E1 error codes. Unit is working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near McGregor, TX 76657

Job Details: 03/24/2021

"Arrived on site and inspected washer OB (F0E9) load error.Customer advised she has to reset the unit to get it to complete a QUICK wash cycle.I found the suspension rods defective, so I removed and replaced al 4.Put the unit into Drain & Spin cycle and unit tested as designed to customers satisfaction.Email confirmed Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Austin, TX 78745

Luis

Job Details: 03/24/2021

"Arrived on site for water leaking. Checked freezer and fresh food compartment no leaks from drain or water in both compartments,removed unit from enclosure checked back flooring no leaks,removed cover found no leaks on base plate."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814QW4A

Near Hillsboro, TX 76645

Jonathan M

Job Details: 03/24/2021

Arrived on site for refrigerator that?s not cooling. Inspected unit and work area. Found lights on in the refrigerator but none of the fans for compressor running. Found the starting device not even trying to run. Jumped the thermistor and tested unit. Unit still would not run. Replaced defrost timer and tested unit. Unit began to run and it?s cooling as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF770SAFZ0

Near Lago Vista, TX 78645

Lou

Job Details: 03/24/2021

"Arrived on site to install previously diagnosed and ordered parts. Due to the main control and sumo/motor assembly failures, I removed and replaced both parts and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Dripping Springs, TX 78620

Brandon

Job Details: 03/24/2021

"Arrived on site for customer complaint of unit not powering on, found failed console, I replaced console, unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Georgetown, TX 78633

Kayman

Job Details: 03/24/2021

Arrived onsite for washer with dispenser drawer filling up with water. Upon inspection I found the dispenser motor had failed and is filling up on its own and not allowing enough water to enter the unit. I replaced the dispenser assembly and tested the unit. The unit is working as designed at this time with the correct amount of water and no leaks were detected during time of service. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Bastrop, TX 78602

Andy

Job Details: 03/24/2021

"Arrived on site for microwave fan coming on, tested and inspected unit and found all operations to be normal. Instructed customer on fan operations and use and care and practice for best performance. No repairs are needed at this time."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 03/24/2021

Arrived on site to replace door and control for refrigerator. Replaced both parts and all is working properly at this time. No leaks were found at time of service.

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Lampasas, TX 76550

Tyler

Job Details: 03/24/2021

Arrived on site for washer needing a previously diagnose the UI consul. Upon arrival I was able to disassemble the units consul and reinstall new UI panel. After running a diagnostics check I found an F9 E2 error code as well as an F5E1 but after testing for the lid lock functionality I could not find any reason as to why the F5e1 error code was appearing and after running a automatic diagnostic test cycle as well as a few different manual tests I was able to determine that the unit is fully functioning as designed and could also not determine any cause rhyme or reason for the F9E2 error but I did inform the customer that as of now the unit is ready for use and to just reach back out to us if any other issues were to occur and customer also stated that until the UI panel goof did not notice anything else that seems strange

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Austin, TX 78736

Kevin

Job Details: 03/24/2021

"Arrived on site and inspected washer and found saved error code for motor fault, Oversuds, and long drain. Removed drain pump and cleared it, ran all functions in diagnostic cycle and everything is now working properly. Ran calibration cycle and it completed properly. No water leaks from connections at time of service, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Round Rock, TX 78665

David S

Job Details: 03/24/2021

Arrived on site for ice maker not making ice. I inspected the unit and work area. I found the fill tube heater in good condition. I ran th unit through the door ice maker cycle and it would move or harvest. I checked voltage to the ice maker and found good voltage. I am ordering the ice maker and returning with the fill tube heater just Incase. The office will reschedule when we have an eta on the part.; ordrng 1 W11115534 (Icemaker)

We serviced a

JENN-AIR WARMING DRAWER

Model JWD3030EX00

Near Leander, TX 78645

Lou

Job Details: 03/24/2021

Tested drawer once reinstalled and it is operating as designed. Job completed."

We serviced a

JENN-AIR REFRIGERATOR

Model JS48SSDUDE01

Near San Marcos, TX 78666

Andrew

Job Details: 03/24/2021

Arrived on site to test unit for leak from underneath unit. Found when calling for water dispenser unit was leaking from door harness. Removed factory tape and found waterline had a rip. Needing new FC door to fix issue. Office to reschedule.; ordrng 1 W10800816 (dor-fip)

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Austin, TX 78737

Kevin

Job Details: 03/24/2021

"Arrived on site and replaced parts diagnosed by previous technician, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 03/24/2021

Arrived on site to diagnose a refrigerator that is not cooling. Found failed compressor not pumping refrigerant properly. Compressor and drier will need to be replaced to complete repairs. Office to set return appointment for 2 hour job.; ordrng 1 W10507884 (Compressor) and 1 W10913906 (Coupling) and 1 WPW10143759 (Drier) and 1 2hourjob (2 hour job)

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near San Marcos, TX 78666

Andrew

Job Details: 03/24/2021

"Arrived on site to replace shocks from previous diagnosis. Replaced shocks, tested unit, unit works good. No leaks detected. Job complete."

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Belton, TX 76513

Wesley

Job Details: 03/24/2021

"2 MAN TUB JOB. Bearing is failed, returning with tub and some other adjacent parts just in case.Office to reschedule. ; ordrng 1 W10901175 (Tub)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Nolanville, TX 76559

Job Details: 03/24/2021

Arrived on site and installed previously ordered valve.Reassembled and unit tested as designed and filled the ice maker.Ice maker was harvesting when I left the repair.Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Round Rock, TX 78665

David S

Job Details: 03/24/2021

"Arrived on site to install previous diagnosed parts. I gained access to the capacitor and replaced with new. The customer was sent a control from whirlpool. I replaced the old control with the one sent by whirlpool. I tested the unit and found agitation only going one direction and no both, I found the unit giving error F7e1. I replaced the control with the one I was sent with and retested. I found no change in the unit. I am ordering the wash motor and the harness just Incase. The office will reschedule when we have an eta on the parts. ; ordrng 1 W11026785 (Motor) and 1 W11405458 (Harness)"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near Pflugerville, TX 78660

Matthew

Job Details: 03/24/2021

Arrived onsite for oven staying on after cook time. Tested unit and unit and found faulty control. Replaced control and panel for communication error. Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED5550XW0

Near Dripping Springs, TX 78620

Brandon

Job Details: 03/24/2021

"Arrived on site for customer complaint of unit not heating, found failed element, I replaced element, unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Austin, TX 78724

Jacob

Job Details: 03/24/2021

"Arrived onsite for unit not starting. Tested unit. Unit did work, but the button on the control over lay was not able to be pushed correctly to start. Ordered part. Office to reschedule ; ordrng 1 W11116422 (panel-cntl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM03

Near Leander, TX 78641

Scott

Job Details: 03/24/2021

"Arrived on site for no ice and loud fan noise . Found fill tube not properly installed allowing water to spill on evap . Corrected fill tube placement . All checked normal. IM has been off , last couple defrost cycles has cleared ice from evap fan . No other water leaks detected at time of service. Job complete ."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Leander, TX 78641

Lou

Job Details: 03/24/2021

"Arrived on site to install previously diagnosed and ordered parts. Upon arrival, the customer advised that the unit has been operating as designed and not leaking anymore. I checked the inlet valve for leaks and removed and replaced the UI as it controls the water flow to the ice maker. Tested the unit and it continues to operate as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Round Rock, TX 78664

Jimmy J.

Job Details: 03/24/2021

Arrived on site for Washer is leaking water. Ran through diagnostics and no error codes came on. Inspected pump and gear case for any evidence of water trails and oil. None present. Ran through auto diagnostics. When high speed spin came on I noticed the front left leg was not lowered properly to prevent the washer from shaking. Customer showed me a picture of water on the floor. With front left leg not properly lowered this could likely be the cause of the water on the floor while the washer is in high speed spin causing water to come out of basket. Adjusted front left leg to make washer even. Placed in a high speed spin again and washer spins as designed. No leaks detected. Job completed.

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXL2

Near Marble Falls, TX 78654

Cliff

Job Details: 03/24/2021

Arrived on site to diagnose a washer that will not cycle. Foun MCU shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Austin, TX 78703

Kevin

Job Details: 03/24/2021

"Arrived on site and inspected refrigerator and found crushed/cubed solenoid is stuck in the up position, after correcting it ice will dispense properly. Also found a small airgap on the right lower corner of the freezer door. Doors are also not level. Corrected level and use heat gun to reset door gasket end it is now closing properly, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS0

Near Georgetown, TX 78626

Tommy

Job Details: 03/24/2021

Arrived onsite for dishwasher not drying dish. Upon arrival found unit did not have rinse aid. Tested unit and found it operating as designed. Spoke with customer about need for rinse aid. Job Completed.

We serviced a

WHIRLPOOL DRYER

Model WED6620HC1

Near Bastrop, TX 78602

Andy

Job Details: 03/24/2021

We serviced a

WHIRLPOOL OVEN

Model WFG550S0HZ1

Near Bastrop, TX 78602

Andy

Job Details: 03/24/2021

Office to schedule return trip. No gas leaks present at time of service. ; ordrng 1 Seenote (Office to schedule) and 1 WPW10184491 (Flame spreader) and 1 WP3195097 (Oven bottom)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near San Marcos, TX 78666

Andrew

Job Details: 03/24/2021

"Arrived on site to test unit for not doing as selected. Found control acting erratically. Replaced control and ran auto diagnostics. Found basket wasn?t spinning. Upon inspecting shift actuator found one wire was cut. Replaced actuator, tested unit, unit works good. No leaks detected. Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Hutto, TX 78634

Jimmy J.

Job Details: 03/24/2021

"Arrived on site for STILL NOT COOLING IN THE FRIDGE SECTION/NOT HOLDING TEMP. Ran diagnostics and tested dampener, compressor, baffles, and ice box fan. All tested good. Checked frost pattern and it was good. Main control is not getting proper voltage. Removed control and installed new control. Removed UI and installed new UI. Both the customer and I immediately noticed a difference when opening the FC door and testing the air flow coming from the dampener. Fridge running as designed. Job completed."

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REP00

Near Kingsland, TX 78639

Cliff

Job Details: 03/23/2021

Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker not powering water valve and valve not sending water when manually activated. Both parts will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W10886931 (Icemaker)

We serviced a

KITCHENAID ICE MACHINE

Model KUIC15PRXS1

Near Seguin, TX 78155

Noah D

Job Details: 03/23/2021

"Arrived on site to inspect icemaker for not making ice, upon inspection found the unit light powered off when big drain had activated. Drain had been kinked due to cabinet, cut tube and repositioned. No problems found, Icemaking started. Complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near New Braunfels, TX 78132

Noah D

Job Details: 03/23/2021

"Arrived on site to inspect fridge for uneven door, upon inspection found the right side door dropping in the middle,

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Belton, TX 76513

Jonathan M

Job Details: 03/23/2021

Arrived on site for a washing machine that has a broken lid. Inspected unit and work area. Found left hand lid cracked causing the unit not close properly. Tested the left hand hinge and found the hinge hard to pull down and rusted. Customer requested that we replace the hinge as well. Replaced lid hinge and lid and tested unit. The unit is now working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Killeen, TX 76542

Job Details: 03/23/2021

Arrived on site and inspected leveling on the unit.Replaced the leveling feet.Job complete Customer satisfied

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ4

Near Killeen, TX 76549

Job Details: 03/23/2021

"Arrived on site and inspected sparking microwave.Opened unit and found the tenant has the metal multi level cooking rack inside the unit thats was causing the sparking.Removed the rack, cleaned and checked the walls for scratches and scrapes.Tested unit with 2 minute water cup test and unit passed.Job complete Email confirmed"

We serviced a

UNKNOWN MICROWAVE

Model UMV1160CW0

Near Killeen, TX 76549

Job Details: 03/23/2021

"Arrived on site and inspected microwave not heating.Confirmed the complaint with the 2 minute water cup test.Uninstalled the unit and removed and replaced the capacitor, diode and magnetron.The magnetron was burned at the wave guide causing the unit to arch and spark even after the new parts were installed.

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JB0

Near Copperas Cove, TX 76522

Job Details: 03/23/2021

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507ESS00

Near Rogers, TX 76569

Tyler

Job Details: 03/23/2021

"Arrived on site for refrigerator not cooling and giving po error code. Upon arrival I found main power supply board was receiving and sending 120v as needed and also ending the 14dc voltage to dc components. Upon further inspection I found both the freezer as well as fresh food compartments both had defrost issues with ice build up coming out past both evap cover walls. ; ordrng 1 WPW10277799 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Temple, TX 76504

Jonathan M

Job Details: 03/23/2021