Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8722 customer reviews

Scott  M.

Scott M.

DRYER WHIRLPOOL WET4024EW0 Arrived on site for poor drying performance. Unit is heating up . Customer is having to run multiple cycles to get clothes dry. Found exhaust pipe completely crushed against rear wall . Recommend dryer vent wizard to clean ducts and replace pipe . Job complete .

Near Steck Ave, Austin, TX 78759
Jonathan M.

Jonathan M.

DRYER AMANA NED4655EW1 Arrived on site for dryer that wasn’t working properly. Inspected unit and work area. Tested unit and found unit heating and tumbling but would not ventilate air. Inspected blower wheel for obstruction and found a dinosaur toy stuck inside the blower wheel housing causing the blower wheel to have stripped. Replaced blower wheel (WP694089) from truck stock and tested unit. Unit is working as designed. Call complete.

Near S General Bruce Dr, Temple, TX 76504
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KUDS35FXSSA Arrived on site to test unit for upper rack falling. Found broken adjusters. Test unit and unit test good job complete.

Near Lenape Trail, Austin, TX 78736
Noah D.

Noah D.

WASHER GE GTW460ASJ5WW "Arrived on site to inspect washer for overfilling issues, checked board and found issues with pressure switch. Replaced control board and retested. No problems found. Complete"

Near Deep Woods Dr, Seguin, TX 78155
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for dishwasher door falling down,inspected unit found both friction pads not in place installed new friction pads, tested all good. No leaks detected."

Near Canyon View Rd, Georgetown, TX 78628
Robert J.

Robert J.

VENTHOOD THERMADOR CVS245CS "Arrived on job to replace control. After replacement test operation. Still not working properly damage extended to wire harness. Will need wire harness, two man and two hours. AUTHO needed. ; saved tckt"

Near Pursley Rd, Dripping Springs, TX 78620
Kevin B.

Kevin B.

DISHWASHER GE GDT720SSF4SS Arrived on site and inspected dishwasher and found upper manifold is missing One of the gasket doors and allows it to change position. With upper rack sent in a high position water pressure is lost through the missing door. A new manifold will be needed to correct the issue but also bring back both spray arms to ensure repair on next visit; ordrng 1 WD21X20192 (conduit tiered blast) and 1 WD22X20189 (arm spray mid asm) and 1 WD22X22857 (arm spray lower asm)

Near Pratolina Dr, Austin, TX 78739
Clif L.

Clif L.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site to diagnose a washer that is dripping water from door seal. Tested unit and found no failures with seal at this time. Advised homeowner on soil buildup on glass causing water to wick past the seal. No further repairs are needed and no leaks were found at time of service.

Near Cedar Creek, TX
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=73 degrees & RC=75 degrees. I checked amp draw from the compressor and it showed .47amps. I tested the thermostat and it was good. Eve the evap cover and found no frost pattern on the evaporator (dry). I found the suction line at the back left corner somewhat pinched.No water leaks observed during service, job completed."

Near Cypress Creek Road, Cedar Park, TX 78613
Andy  B.

Andy B.

COOKTOP WHIRLPOOL WFG505M0BS3 Arrived on site to install previously diagnosed part and tested carbon monoxide levels. Installed part and tested levels and levels are normal (see SD-QuickPic) no other repairs are needed at this time. No gas leaks present at time of service.

Near Rimrock Ct, Bastrop, TX 78602
Robert J.

Robert J.

WASHER WHIRLPOOL WTW6600SW2 Arrived on job for complaints of unbalanced load code. Found the bearing is bad and will also need a tub.

Near Cheverly Ct, The Hills, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for water leaking in bin. Found solid block of ice in bin,diagnosed weak water flow from valve to fill icemaker and weak at dispenser adjusted icemaker housing and fill spout. Customer will also need to replace water filter"

Near Rivalto Cir, Austin, TX 78734
James C.

James C.

WASHER WHIRLPOOL MVWB865GC0 Arrived on site and tested operation. Found fault for water temp too high and inlet thermistor open. Tested thermistor and water temps. Found valve and sensor tests good. Cleared fault and ran calibration and auto diagnostics. No faults after testing and unit is working as designed. Job complete

Near Carson Way, Burnet, TX 78611
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site and inspected dryer and found no airflow through lint trap. Removed hose from the rear of the dryer and airflow returns. Apartment maintenance will need to clean the vent to the exterior of the apartment building. No further issues found with dryer, job complete"

Near Cromwell Cir W, Austin, TX 78741
Lou S.

Lou S.

RANGE KITCHENAID KGCU467VSS01 "Arrived on site to inspect cooktop burners not lighting. Upon further inspection, the customer advised that the front left and right burners do not ignite. I tested both and could hear/see the ignitor arcing and gas coming out. I found the small orifice on both burners were clogged. I removed and cleaned both orifices and retested and all burners are operating as designed. No gas leaks detected during service, job completed."

Near Zoysia Dr, Leander, TX 78641
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Marklawn Ln, Hutto, TX 78634
Al R.

Al R.

WASHER MAYTAG MVWB835DC5 Arrived to inspect failed drain pump.Confirmed the complaint and removed and replaced it.Unit now operates as designed.All water lines were dry at the time of service.Job complete

Near Ambrose Cir, Temple, TX 76502
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived onsite for refrigerator that is frosting up in the back of the freezer on top. Inspected unit and work area. Customer had seven ice trays at the top of the freezer section where frost was being found. Found frost build up at the top of the air tower. Removed tower and found no frost on the inside the tower or on or around the freezer evaporator. Inspected gasket for air leaks and found no leaks. I called Techline and spoke to Joel SR# 7728028124. He advised that the issue seems to be with the ice trays or with airflow. He advised that if the customer was using hot water for the ice trays that the steam could develop the frost or if the unit can’t ventilate correctly that it could be causing cold air to sit towards the top and attract the moisture as the door opens. He advised to move the ice trays and have the customer allow proper airflow through the unit and see if that fixes the issue. Call complete .

Near S Pea Ridge Rd, Temple, TX 76502
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived on site for not dispensing ice . Found ice bucket not sitting properly . Found ice build up in auger cup . Tested dispenser door . Found gasket door pad looked in bad condition. Replaced dispenser motor . Door looks to be sealing properly. And dispensing . No water leaks detected at time of service. Job complete.

Near Balcones Woods Dr, Austin, TX 78759
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived onsite for the refrigerator not dispensing ice or water. During testing found that the refrigerator had fixed its self which I figured it would once the temperatures were stable. The frozen reservoir has defrosted itself because the temperatures were stable. Refrigerator is making good ice and water is dispensing good. Complete

Near Ridge Heights, New Braunfels, TX 78130
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite to replace side panel to unit. Replaced panel. Tested unit. Unit test good. Loud rattling noises quite down. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Kayman B.

Kayman B.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived onsite for cooktop range. Customer was worried that water had gotten onto the spark module because all ignitors were clicking when only one burner was being used. I explained that this is normal but upon inspection I noticed some residue from a past spill that had made its way to the module. I spoke to tech line regarding the wiring of the module with reference # 7728038201. Installed module (WPW10475149). Unit is working as designed. Job complete

Near Cessida St, Austin, TX 78728
Al R.

Al R.

REFRIGERATOR GE GFE26GSHESS Arrived to inspect filter not fitting properly into manifold.Confirmed the complaint and adjusted the manifold so the filter would fit.Couldn’t get the water valve at the wall turned on .Customer will seek a plumber to fix valve issues.All water lines were dry at the end of service.Job complete

Near Misty Creek Ln, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFI2269DRM01 "Arrived on site for no,ice. Diagnosed a defective icema,we installed a new icemaker powered unit on icemaker ran through. A cycle and filled with water"

Near Alyssas Dr, Manchaca, TX 78652
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRB322DMBB01 Arrived onsite to install previous diagnosed parts. Installed control board. Tested system. Everything works as designed. Job complete.

Near Irvine Ln, Del Valle, TX 78617
Al R.

Al R.

WASHER MAYTAG MHWE250XL00 "Arrived to inspect front load washer possible bearing issues.Found the unit making a grinding and high pitch scraping noise during spin mode.Also found the drain pump is also defective.Unit will require a bearing tub job, 2 man, 2 hours, new tub, drain pump.Called office and notified claims through AHS thread.Claims to notify AHS.NO PARTS INSTALLED.Office to order parts if approved ; O-emld tckt"

Near Wind Chime Way, Temple, TX 76502
Lou S.

Lou S.

REFRIGERATOR GE GFSF6KKYEBB "Arrived on site to inspect refrigerator leaking water into the bottom of the RC section. Upon further inspection, I found the drain tube filled with ice. I removed the back cover and using my steamer, I removed the ice from the drain tube and removed it from the RC section as well. While at the back of the unit, I found a spot on the back wall directly behind the RC evaporator that is beginning to deteriorate from the lack of insulation in that area and heat mixing with the cold on the back wall and causing it to sweat and eventually rust through the back wall.

Near S Brook Dr, Leander, TX 78641
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for customer complaint of unit not maki g ice, found recirculating pump to be faulty and reservoir drain pump to be faulty, ordering both pumps. ; ordrng 1 WPW10489125 (pump)"

Near , CT
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS322FDAT00 "Arrived on site for no cool. Compressor not powering on,removed starter installed a new starter,powered unit on compressor powered on,let unit run,frost forming on evaporator unit working as designed.; used 1 8201786 (START DEVICE ) from stock"

Near Clubhouse Hill Dr, Spicewood, TX 78669
Kayman B.

Kayman B.

WASHER MAYTAG MVWX655DW2 Arrived onsite for washer not draining. I could not get the unit to go into diagnostics indicating a faulty control. I replaced the control and got the unit to go into diagnostics but the drain pump would not engage as I was changing out the drain pump I noticed that the main issue was a wire on the pump connector had come disconnected. I re wired the connector and tested the unit. Unit is working as designed and draining. job complete. Installed (W11399437) pump (W11419215) control

Near Egger Ct, Round Rock, TX 78664
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived on site for refrigerator that had a bent frame and the glass would not sit evenly. Inspected unit and work area. Noticed the frame was bent downwards in the middle causing the glass to look bowed. Replaced frame and reassembled shelf. Inspected unit and unit is working as designed. Call complete.

Near Ranchcrest Rd, Lorena, TX 76655
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived on site for microwave fan not turning off. Upon arrival customer informed me that issue is that fan will turn on by itself when she is cooking on range. She can turn it off and on with button but has to wait for it to turn itself off when it comes on automatically. Informed customer that this is normal, that unit has a thermistor that senses to turn fan on. Instructed customer on use and care and practice for best performance. No repairs are needed at this time."

Near Finstown St, , TX 78634
James C.

James C.

MICROWAVE WHIRLPOOL WOC54EC0HS02 Arrived on site and tested operation. Found microwave door will not stay shut. Tested hinges and found both to be over extending past 90 degrees. Both hinges have failed causing door to not close properly. ; ordrng 2 W10874474 (hinge-door)s

Near Cascata Way, Liberty Hill, TX 78642
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT710PAYM3 Arrived onsite and cleared drain to restore drain function.

Near Jacks Pond Rd, Austin, TX 78728
Eman J.

Eman J.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived onsite to install previous diagnosed parts. Install bracket and screw. Found that dishwasher needs new leveling leg, u nut for kick plate and screws for kick plate. Ordering leveling leg 8193716, u nut W10910629, screw W10826179; ordrng 1 8193716 (leveling leg) and 2 W10826179 (screw)s and 1 W10910629 (nut)"

Near McCurdy St, Austin, TX 78723
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for refrigerator lights flickering. Performed diagnostics mode and tested door switches. Gained access to FC light and tested. Found failed LED. Removed LED and installed. Tested operation. All tested good, no water leaks detected."

Near Starlight Trail, Georgetown, TX 78633
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ04 Arrived onsite for refrigerator liner issue. Upon inspection I found a crack in the liner of the RC at the bottom edge. I also found the doors out of alignment causing the FC side to rub against the liner/ bottom of the FC.

Near Newberry Dr, Austin, TX 78729
Robert J.

Robert J.

MICROWAVE JENN-AIR JMC2430DS00 Arrived on job for complaints of fan making noise. Found fan blade slightly bent causing scraping noise.After replacement test operation noise now normal.

Near Resaca Blvd, Austin, TX 78738
Clif L.

Clif L.

MICROWAVE KITCHENAID KMBP100ESS03 Arrived on site to diagnose a microwave that is not running cycles. Found no lights and unit not registering door switches. Fuse is good at this time. Replaced control and found no change. 120 V coming into filter board but no voltage out indicating failed board. Also noted bottom left corner of door bowed. Door and filter board will need to be replaced to complete repairs.; ordrng 1 W10775493 (glass-door) and 1 W11398764 (FILTER BOARD)

Near Old Windmill Rd, Bastrop, TX 78602
James C.

James C.

WASHER WHIRLPOOL WFW70HEBW0 Arrived on site and tested operation. Found bellow warped and cracking and large amount of build up between bellow drain ports and basket. Found F9E1 and F5E2 errors. Ran automatic diagnostics and found unit will not drain. When accessing drain pump I found bellow has been leaking and has caused water damage to wood floor below unit and took photos of damage. Inspected drain filter and found to be completely clogged. Cleaned out and tested operation. Unit tests good.

Near Co Rd 330, Burnet, TX 78611
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH32519HB4 "Arrived on site to inspect microwave and install all parts, upon inspection found and replaced the parts, retested all functions, no problems found. Complete"

Near Cool Breeze, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

WASHER MAYTAG MHW8630HC1 "Arrived on site for washer not completing cycle that on left side and shaking when getting to high spin. Performed diagnostics mode and checked fault codes. Found fault FC-E0 and connected to WiFi . RN tested mode and monitored operation. Performed automatic test cycle. Found all operations passed. Called tech support and spoke with Robert (SR# 7728031882). He stated the the spinning was normal operation and to replace UI for intermittent cycle. Removed failed UI and installed new. Tested after replacing UI. All tested good, no water leaks detected."

Near River Chase Ct, Georgetown, TX 78628
David S.

David S.

REFRIGERATOR LG LFX31925SW/02 Arrived on site. Replaced uv drier and access valve. During vacuum of system found black burnt oil coming from filter drier. This indicates the old compressor had an internal motor failure or burnout. Oil has been circulated through the entire sealed system. Attempted to flush the system and performed extended vacuum. System is restricted due to the oil and cannot be removed.

Near Morningside Cir, Hutto, TX 78634
David S.

David S.

WASHER MAYTAG MHW5100DW0 "Arrived on site for washer stuck draining and locked door. I inspected the unit and work area. I found the washer unplugged and water line turned off. I plugged the unit back in and found it trying to drain. I gained access to the water level sensor and blew the line clear. I put the unit into diagnostics and it stopped trying to drain. I ran the unit through a diagnostics cycle, I found a lot of suds forming in the tube while going the the cycle. Unit operated as designed. The unit was stuck draining with the door locked because the water level sensor could not read the level properly due to all the suds. Unit is operating as designed no water leaks detected.

Near Cameron Rd, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL KGCU467VSS02 Arrived on site to replace igniter. Replaced igniter and unit still not igniting. Igniter is parking but not making a flame. Ordering new module spark WPW10116108 and new cap burner WPW10256034 and new burner head W11106799. Will need 2 man office to reschedule. ; ordrng 1 2MANJOB (2 MAN JOB ) and 1 W11106799 (BURNER HEAD ) and 1 WPW10116108 (MODULE SPARK ) and 1 WPW10256034 (CAP BURNER )

Near Mesa Verde Dr, Austin, TX 78737
Andy  B.

Andy B.

RANGE KITCHENAID KSGB900ESS3 Arrived on site for range with drawer issues. Tested and inspected unit and found failed right slide. Ordering needed part as well as left slide in case needed. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11123024 (slide-drwr RIGHT ) and 1 W11131365 (slide-drwr LEFT)

Near Krenek Ln, Paige, TX 78659
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite to replace all parts t unit. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete

Near W 9th St, Austin, TX 78703
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KSF26C4XYY03 Arrived onsite and provided inspection of appliance health and replaced filter. All checks good.

Near Dogwood Creek Dr, Austin, TX 78746
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site to perform sealed system repair for refrigerator. Found compressor pumping and partial frost pattern on unit. Installed service port and uv filter dryer to determine if refrigerant is leaking. Vacuumed and charged unit with recommended amount of refrigerant. Advised customer to give unit 24 hrs to cool. All is working properly at this time and unit was not hooked up to water at time of service.

Near Nueces Ct, Boerne, TX 78006
James C.

James C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and called tech line and spoke to Steve #7728034585. Job complete

Near Liberty Hill, TX 78642
Richard P.

Richard P.

COOKTOP KITCHENAID KCGS550ESS01 Arrived onsite for the cook top with a gas leak. Took top of cook top off and tested all gas lines and orifices and switches for leaks. Used soap and bubbles and gas detector to check for leaks. Found no leaks on the cook top at all. Put cooktop back together and it tested fine all flames where normal and again check for leaks and found no leaks. Complete

Near Mission Hills Dr, New Braunfels, TX 78130
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics checked error codes as it showed none. I continued with testing and the unit operated as designed until it got to spin and at the beginning of spin, the unit made a very loud metal to metal screeching sound. I removed and replaced the gearcase/cam and retested and the unit continues to make the same sound. I removed and replaced the basket block and retested and still the noise is there. I contacted techline and spoke to Robert and advised of my findings and he recommended to replace the basket, motor and return with the gearcase, just in case. Provided file #7728033606. I am ordering the basket, gearcase/cam, & motor and office to schedule return service. No water leaks observed during service.; ordrng 1 W10554251 (spin basket) and 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W11255272 (gearcase) and 1 WP389140 (drive block) and 1 WPW1000638

Near Greenlee Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW2830DP03 Arrived on site to replace doors. Found console damaged and door missing name plate. Ordering console and name plate office to reschedule. ; ordrng 1 W11236888 (CONSOLE) and 1 WPW10159578 (NAME PLATE)

Near Penick Dr, Austin, TX 78741
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site for noise compliant. Some vibration noise from evaporator cover,replaced fan motor adjusted cover,vibration noise no longer present did inform customer that he will hear the fan running and it’s normal operating sound due to design"

Near Sydney Carol Ln, Austin, TX 78734
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDB835DC4 "Arrived on site for dryer that won’t turn on. Inspected unit and work area. Removed terminal block cover and tested voltage. From the L1 circuit to the L2 circuit I found 236 V. However from L1 to neutral I found 5 V and from L2 to neutral, I found 233V. From Neutral to ground, found 16.35 V. Tested unit from the wall and found 120.2 V from L1 to ground and L2 to ground. However, found 16V from L1 to neutral and 233 V from L2 to ground. I advise the customer that they will need an electrician to fix their electrical issues. Call complete."

Near E Chapman Rd, Hewitt, TX 76643
Wesley P.

Wesley P.

WASHER WHIRLPOOL MHW8630HW0 Arrived onsite and found unit dispenser drawer dripping water when opened. Replaced drawer. Advised customer on repair. All checks good.

Near Alta Vista Ave, Austin, TX 78704
Clif L.

Clif L.

RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to diagnose a range that is not heating. Tested unit and found for terminal block on back of unit. Homeowner will have new power cord ready for return visit ; ordrng 1 WPW10245259 (block-term)

Near US-183, Austin, TX 78750
James C.

James C.

ICE MACHINE KITCHENAID KUIS18PNXB1 "Arrived on site and installed new reservoir, pumps and harness. Tested operation and found unit working properly. Job complete"

Near Quarterhorse Dr, Liberty Hill, TX 78642
James C.

James C.

RANGE WHIRLPOOL WFG320M0BW2 Arrived on site and tested operation. Found no operation from control when selecting oven light on. Unit has failed control. Installed new control and tested operation. Unit tests good. Job complete

Near Co Rd 252, Bertram, TX 78605
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site for no cool. Removed deli drawer and door,checked evaporator found traces of oil on drip pan. No frost on evaporator diagnosed a refrigerant leak. Ordering an evaporator,compressor,filter drier and access valve. ; ordrng 1 2HRS (2HRS) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10832994 (COMPRESSOR) and 1 W11116006 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV)"

Near Firecrest Dr, Austin, TX 78748
Paul R.

Paul R.

RANGE WHIRLPOOL WFE515S0JS0 Arrived onsite for a range with the door not closing. I found the loaded hinge had broke. I replaced the door hinges with a kit. The door is working as designed. Call complete.

Near Ridgeline Blvd, Cedar Park, TX 78613
Jacob S.

Jacob S.

DRYER MAYTAG MGDC465HW0 arrived onsite to replace seal in unit. Replaced seal. Tested unit. Unit test good. No issues at this time. Job complete

Near E 14th St, Austin, TX 78702
Jonathan  S.

Jonathan S.

DRYER SAMSUNG DV42H5200EW/A3 "Arrived on site for dryer not heating. Performed diagnostics and tested voltage to unit, found 240 volts. Removed top and gained access to control. Tested fuses and heating element. Found heating opened/ failed. Removed failed element and installed new. Assembled unit and tested operation. All tested good.

Near Culebra Dr, Georgetown, TX 78626
Noah D.

Noah D.

OVEN WHIRLPOOL WOD77EC0HV01 "Arrived on site to install ACU and test unit, upon inspection found the wrong supplemental board was given, tested with a new main board and got same problems and error code, ordering control and blower fan. Office to reschedule. Place on cancellations; ordrng 1 W11248652 (BLOWER) and 1 W11261164 (SUB CONTROL )"

Near Engler Dairy Rd, Seguin, TX 78155
David S.

David S.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to install previous diagnosed parts. Removed the old orfice and replaced with new. I tested the units operations and found all burners light properly. Job complete.

Near Rubel Way, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR GE ZISS42NCASS "Arrived on site for cooling complaint. Found mullion divider extremely hot to the touch,removed compressor cover,compartment extremely hot,pierced low side pressure reading +10psi diagnosed clogged condenser coil. Removed obstruction and cleaned condenser pressure reading good,good air flow through compressor compartment frost forming on evaporator."

Near Cliff Cir, Spicewood, TX 78669
Brandon C.

Brandon C.

OVEN GE JTP47SC1SS "Arrived on site for customer complaint of units lights not working, I found faulty light sockets, I replaced light sockets, unit tested good."

Near Cliff Cir, Spicewood, TX 78669
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIS155HLS2 "Arrived on site for customer complaint of no ice complaint, found failed valve and customer wanted tubing replaced. Also found broken drain pump when pulling out the unit. Ordering drain pump. ; ordrng 1 1901A (pump) and 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE )"

Near Cliff Cir, Spicewood, TX 78669
Robert J.

Robert J.

OVEN KITCHENAID KEBS109ESS00 Arrived on job for complaints of no power. Found fuse open. Replaced fuse. After replacement test operation.

Near Bluff Woods Dr, Driftwood, TX 78619
Kayman B.

Kayman B.

RANGE WHIRLPOOL WFE525S0JB0 Arrived onsite for oven range with dented panel. I replaced the panel and unit is dent free and working as designed. Job complete.

Near Honey Gem Dr, Pflugerville, TX 78660
Paul R.

Paul R.

RANGE WHIRLPOOL WEG745H0FS0 "Arrived onsite for a range with know issues. I found the right side knobs in a bind with the valve stems because the right side control panel bracket was bent and the screws for the bracket were stripped causing the panel to buckle. I removed the existing panel, straightened the brackets and replaced the panel. The knobs and valves are working as designed. Call complete."

Near Terrett Trce, Austin, TX 78717
Wesley P.

Wesley P.

WASHER MAYTAG MVWC565FW1 Arrived on site and found unit operating with hot valve leak into basket. Replaced valve. Unit is now operating as designed.

Near Scenic Dr, Austin, TX 78703
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to install previously ordered part.Removed and replaced the new pump and motor recently installed.Found the screws that hold the clips in were all stripped causing the leaking.Reassembled and tested and unit tested as designed.All water lines were dry at the end of service

Near Misty Pine Dr, Temple, TX 76502
Robert J.

Robert J.

DRYER WHIRLPOOL WED9400SW0 Arrived on job to replace control. After replacement test operation. Dryer working properly.

Near Pursley Rd, Dripping Springs, TX 78620
Noah D.

Noah D.

MICROWAVE KITCHENAID KHMS2056SSS2 "Arrived on site to install control board, installed and found the lights don’t get correct voltageComplete"

Near Hard Luck Rd, Marion, TX 78124
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived to inspect dishwasher not powering on.Confirmed the complaint and checked voltage at the outlet and got 120 volts.Checked the connectors at the junction box and found the black/ white wires not connected properly at the wire nut.Corrected the issue and reassembled and unit now operates as designed.All water lines were dry at the time of service.Job complete

Near John Haedge Dr, Killeen, TX 76549
Eman J.

Eman J.

WASHER MAYTAG MVWX655DW1 Arrived onsite for washer not completing cycle. Tested system found hot water off. Turned hot water on. Everything works as designed. Job complete.

Near Givens Ave, Austin, TX 78722
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven error codes. Upon further inspection, I placed the unit in diagnostics showing error codes F6Er & F8E0. I tested the components and found the blower assembly not functioning. Before I removed the unit, I found several scratches on the cabinets to the left f right of the unit and on the floor in front of the unit (photos). Also found that the unit was not pushed all the way into the space in the cabinets (photo). I removed the unit and put it on the floor on a blanket and removed and replaced the Main ACU & blower assembly. Placed the unit back into the cabinet and still the unit does not fit due to the gas line to the cooktop. I programmed the unit and tested and the unit is operating as designed with no error codes. Job completed.

Near Millcreek Ln, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site to install previously diagnosed part removed failed part and replaced with new. Tested unit with no improvement, checked connections and all connections seem good but found one connection with white and red wires by itself with nothing to connect to it. Looked all over to find where it goes to and can not find any connection to go with it, called tech line and spoke with Kathy (SR# 7728038434) made aware of issue and what was found. Was instructed that it should be connection issue but was also informed that connection could not be found on wire diagram and does not know where it goes but to check other connections again. Did so and could not find issue with other connections. . No water leaks present at time of service.; ordrng 1 SEENOTE (CS TO REVIEW ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11099568 (cover-evap) and 1 W11330648 (panel-ui)"

Near Greenock Cove, Hutto, TX 78634
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KRSC503ESS00 Arrived on job to replace switch. After replacement test operation and found still not working properly. Found broken wire at bottom of freezer door as well repair wire and test. Working properly. Explained to customer that if icemaker fails again the freezer door will need to be replaced.

Near Rare Eagle Ct, Lakeway, TX 78734
James C.

James C.

RANGE WHIRLPOOL WFG540H0ES1 Arrived on site and tested operation. Found intermittent ignition issues with front left burner. Found cause to be bad burner head. Installed new and tested operation. Unit tests good. Job complete

Near Leon Loop, Liberty Hill, TX 78642
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to install previously diagnosed and ordered parts. Due to screws missing in the door, I installed the screws and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Hoot Owl Ln S, Leander, TX 78641
David S.

David S.

COOKTOP WHIRLPOOL WCE55US0HS01 Arrived on site for warped cooktop. I removed the old cooktop and replaced with new. I tested unit operations . All tested good. Job complete.

Near Ebony Dove St, Round Rock, TX 78664
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher filling with water while turn off. During testing found that the RO system is hooked up the dishwasher drain hose causing water to enter the dishwasher. Advised customer to call the person who installed the RO system and have them relocate the RO drain line to a different drain. Dishwasher tested good complete

Near Nutmeg Trail, New Braunfels, TX 78132
Al R.

Al R.

RANGE WHIRLPOOL WFE505W0HZ1 "Arrived to inspect range burners not working.Confirmed the complaint and found and photographed the terminal block. The wires were improperly installed. Red to black and black to red, causing the failures.Ordering main harness.; ordrng 1 W11416047 (MAIN HARNESS )"

Near Victoria Meadow Dr, Belton, TX 76513
Andy  B.

Andy B.

RANGE GE JGBS66REK4SS Arrived on site for range oven not heating. Tested and inspected unit and found igniter issues. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Turner Ln, Paige, TX 78659
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG505M0BS0 Arrived onsite and found loose valve stem. Repaired existing valve and replaced 2 broken knobs. All checks good.

Near Willow Springs Rd, Austin, TX 78704
Wesley P.

Wesley P.

ICE MACHINE KITCHENAID KUIX505ESS1 Arrived onsite for loud noise ice machine is making during operation. Tested all function and found producing well. Adjusted internal drain to decrease noise. Was advised that customer is concerned sealed system begins popping and won’t stop after several hours of running. Advised that recording of issue should be submitted to solve ongoing issue. No other symptoms replicated.

Near Hatley Dr, Austin, TX 78746
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KRSC503ESS00 Arrived on job for complaints of no ice or water. Found the connector and reservoir frozen. Will need connect and reservoir and thermistor.; ordrng 1 W10316760 (thermistor) and 1 W11204869 (RESERVOR) and 1 WP2300868 (fitting)

Near Bluff Woods Dr, Driftwood, TX 78619
Jonathan  S.

Jonathan S.

MICROWAVE FRIGIDAIRE FGMO226NUF "Arrived on site for microwave tripping breaker, took microwave out from wall and performed diagnostics found blown fuse and failed door switches, removed door switches put in new ones tested all good reinstalled unit to wall again tested all good again."

Near Co Rd 262, Georgetown, TX 78633
Scott  M.

Scott M.

DRYER MAYTAG MEDC465HW0 "Arrived on site for squeaking dryer . Found left rear wheel , rusting and not spinning properly. Replaced rollers and pulley . Unit is sounding normal . No lint build up at time of service.job complete ."

Near Summer Side Dr, Austin, TX 78759
James C.

James C.

COOKTOP WHIRLPOOL GCI3061XB00 Arrived on site and found display incorrect. Programmed original with 21 and tested. Unit tests good. Job complete

Near Possum Trot, Liberty Hill, TX 78642
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site replaced gear case , motor ,belt and cam . Ran calibration and diagnostics wash motor. All checked normal . No water leaks detected at time of service . Job complete ."

Near Tin Cup Dr, Austin, TX 78750
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for ice dispenser not working. I gained access to the icemaker assembly and disassembled the unit. I re assembled the unit with a new divider, gasket, motor, impeller and washer. I reinstalled the Unit. I ran the ice maker through a harvest cycle, it filled and cycled. I tested the cube ice and crushed ice function, both are working as designed. Job complete no water leaks detected."

Near E Palm Valley Blvd, Round Rock, TX 78665
Al R.

Al R.

DISHWASHER AMANA ADB1400AGW1 Arrived to inspect dishwasher not filling up with water.Called Whirlpool Tech line and spoke ED at Whirlpool Tech line SR 7728037793Changed the valve and discovered the customers water pressure at her copper supply line had a massive sediment buildup not allowing water to flow properly.Customer to contact a plumber to have pipes replaced.Job complete

Near Neta Dr, Killeen, TX 76549
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDB835DW4 Arrived on site for dryer that was making a squeaking noise in a minute late. Inspected unit and work area. Spun basket by hand and heard slight squeaking coming from the rollers. Disassembled unit and found three rollers and idler pulley had failed and were hard to turn. Replaced idler pulley and rollers and tested unit. Unit is working as designed. Call complete.

Near Cedar Point Dr, Waco, TX 76710
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site to diagnose a refrigerator that is making unusual noise. Found water valve on unit extremely loud when icemaker cycles and unit not cooling properly due to an efficient compressor. Compressor, towel, and filter dryer will need to be replaced to complete repairs. .; ordrng 1 2HOURJOB (2 HOUR JOB ) and 1 W10913906 (coupler) and 1 W11209866 (COMPRESSOR ) and 1 WPW10143759 (dryer)"

Near Bastrop, TX 78602
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer that was not heating and had a burning smell. Inspected unit and work area. Removed terminal block cover to test voltage and found terminal block minorly singed at the L1 connector. Replaced terminal block and tested unit. Customer advised that the timer would not advance and that they were not getting any heat. Confirmed that the unit would not heat and the timer would not start to turn to turn ours the unit was going through a cycle. Replaced timer and tested unit again. Unit is working as designed. Call complete.

Near Pendleton-Troy Rd, Troy, TX 76579
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Arrived on site for dead UI . Found connection in door hinge had slipped out of each other . Secured connection, UI lit up. Ran diagnostics . No other issues found . No water leaks detected at time of service. Job complete ."

Near Forest Mesa Dr, Austin, TX 78759
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRT148FZDW00 "Arrived on site to inspect fridge and install drain piece, installed drain piece and retested, no problems found. Job complete"

Near Tampico St, Seguin, TX 78155
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived onsite for the refrigerator not dispensing ice. Quoted customer for auger motor and control. During installation of new auger motor found that the shaft was seized up inside the auger motor it rusted up. Could not remove shaft. Ordering shaft and office to reschedule.; ordrng 1 WPW10347114 (shaft)

Near Cantera Ridge, New Braunfels, TX 78132
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to diagnose a dishwasher with a broken rack. Tested unit and found adjusters for upper rack broken. Replaced adjusters and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Kelley Rd E, Bastrop, TX 78602
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dead dishwasher . Got unit to turn on . Ran diagnostics got latch error code . Checked insulation and latch . Found no error . Tested and found inconsistencies on board check .Replaced control and latch . Re ran diagnostics . All checked normal . No water leaks detected at time of service . Job complete .

Near Brookwood Cir, Austin, TX 78750
Paul R.

Paul R.

COOKTOP JENN-AIR JGD3430WS00 Arrived onsite for a cooktop that the burner screws were broken off on the LF burner and it sparks but doesn’t lite. I explained to the customer that in order to repair the unit correctly the other burner screws would have to be removed and they could break also. I explained if they broke the orifice holders would need to be replaced. The customer asked if we could just replace the burner since the screws were still long enough to keep it in place. The unit is working as designed. Call complete.

Near Sandpoint Cove, Austin, TX 78717
David S.

David S.

REFRIGERATOR WHIRLPOOL GI6SARXXF04 "Arrived on site for door hard to open and a hinge cover missing. I inspected the unit and work area, I found the hinge cover missing and the screw. I found the freezer door getting stuck and not opening all the way. I found the rails are not holding the door closed cause frost build up on the rails. I will need to order the hinge cover WPW10337648, screw WP8281196, and the freezer rails WPW10120018. ; ordrng 1 WP8281196 (screw) and 1 WPW10120018 (slide rail (frz)) and 1 WPW10337648 (cover)"

Near Silver Lace Ln, Round Rock, TX 78664
Lou S.

Lou S.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site to inspect range oven door glass. Upon further inspection, I found the oven door outer glass had shattered. I removed the remaining pieces and replaced it with a new glass. Tested the unit and it’s operating as designed. No gas leaks detected during service, job completed."

Near Northwest Blvd, Georgetown, TX 78628
Eman J.

Eman J.

RANGE AMANA AER6303MFB2 "Arrived onsite for range burners not turning on. Tested system. Found that the wiring harness is bad ordering cooktop harness wire (right) W11134551, cooktop harness (left) W11171894 and main harness W11458879. ; ordrng 1 W11134551 (harns-wire (RIGHT)) and 1 W11171894 (harns-wire (LEFT)) and 1 W11458879 (MAIN HARNESS )"

Near , UT 84648
Robert J.

Robert J.

DRYER MAYTAG MDET236AYW Arrived on job for complaints of long drying time. Found block vent. Instructed customer to have vent cleaned.

Near Cheverly Ct, The Hills, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL MBF1958XES3 Arrived on site for no ice and missing bail arm,engaged switch icemaker consistently running through a cycle not sending power to valve,diagnosed a defective icemaker. Replaced icemaker that includes bail arm,powered unit on icemaker ran through a cycle and filled with water.

Near Paisley Dr, Spicewood, TX 78669
Paul R.

Paul R.

WASHER MAYTAG MVWB765FW3 "Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the tub, basket, gearcase, stator, rotor, clutch, filter, and related bolts and screws because the rotor bolt could not be removed. I ran the calibration cycle and the auto cycle. The unit is working as designed. There were no water leaks present at the time of service. Call complete."

Near Swan Flower St, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL GU2455XTSB1 Arrived on site to replace parts. Opened new sump and motor and part was damaged. Ordering new sump and motor WPW10780877. Office to reschedule. ; ordrng 1 WPW10780877 (SUMP AND MOTOR )

Near Matthews Dr, Austin, TX 78703
Jacob S.

Jacob S.

DISHWASHER KITCHENAID KDTE254ESS1 Arrived onsite to replace pump and motor. Replaced pump and motor. Tested unit. No issues at this time. Job complete.

Near W 42nd St, Austin, TX 78756
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW4 "Arrived on site and replaced gear case, outer tub, basket, slider and span are not diagnosed on previous visit. After replacement washer will now pass test 51 and test 52, no water leaks from connections at time of service, job complete"

Near Stone View Trail, Austin, TX 78737
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KSSC42QMS00 Arrived onsite to replace air-baffle to unit. Replaced air baffle. Tested air-baffle. No issues at this time. Job complete.

Near Clearview Dr, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY6 "Arrived on site for no ice. Removed bin found icemaker consistently running through a harvest and not sending power to valve,diagnosed a defective icemaker. Installed the updated icemaker and harness,powered unit on icemaker ran through a harvest and filled with water.

Near Tonkawa Trail W, Austin, TX 78738
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KBSD608ESS00 "Arrived on site for refrigerator having warm temperatures in RC. Performed diagnostics mode and tested damper control, evaporator fan and both thermistor. All passed. Removed RC thermistor and measured resistance and found opened. Installed thermistor and tested unit. All tested good, no water leaks detected.

Near Gabriel View Dr, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER BOSCH SHPM65W55N/11 Arrived on site to replace pump. Replaced pump and unit draining and filling correctly at this time. Job complete no leaks present at this time

Near Barnsley Dr, Austin, TX 78745
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 "Arrived on site to inspect fridge for not cooling ff area, checked evap and found scroll was frozen in and not running, removed fan scroll and melted all ice, replaced thermistor for defrost errorComplete"

Near N Santa Clara Rd, Santa Clara, TX 78124
Jonathan M.

Jonathan M.

DISHWASHER BOSCH SHP865WF2N/11 on site for dishwasher that would not power on. Inspected unit and work area. Tested voltage going to the control panel and found 6 V AC. Unit would not power on. Replaced control panel and tested unit again. Unit still would not turn on. Remove the unit from the wall and tested voltage at the terminal block. Found hot lead to neutral at 115.6 V. However from hot to ground I found 54.5 V and from neutral to ground I found 59.6 V. Advise customer that they will need to have an electrician to fix the electrical in order for the unit to work properly. Call complete.

Near Bottoms East Rd, Troy, TX 76579
Paul R.

Paul R.

MICROWAVE LG LMV1683ST/00 Arrived onsite for a microwave to replace the previous diagnosed parts. I replaced both normally opened switches and tested the unit getting the same issue with the neutral relay on the main control again. I replaced the main control again and tested the unit. The unit is working as designed. Call complete.

Near Zoa Dr, Cedar Park, TX 78613
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for refrigerator leaking from dispenser. Tested system found valve faulty. Replaced valve. Tested system. Everything works as designed. Job complete

Near Jaron Dr, Manor, TX 78653
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven temps. Upon further inspection, customer advised that their inspector tested temps with a temp gun that shoots a labor and determined temps were too hot. I placed u it in diagnostics showing error code F6E4. Using my multimeter, I placed my thermal in the middle of the center rack and tested temps on Bake at 350 degrees. The average temp is 356 degrees. Due to the error code, I followed the tech sheet and removed and replaced the main ACU and retested. Unit continues to operate as designed. Made recommendations for use and care. Job completed."

Near Mediterranean Dr, Leander, TX 78641
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW7120HW0 "Arrived on site and inspected washer and found several saved error codes, F2E1, F0E5, F9E1, F1E2, F3E2. Found leaking from hot water connection, took one picture.Reseated incoming water line and leaking has stopped. Ran all test functions in manual diagnostic, and calibration cycle and everything passed. Discussed correct loading procedure for this washer to prevent unbalanced loads."

Near Mesa Verde Dr, Austin, TX 78737
Leonardo C.

Leonardo C.

COOKTOP JENN-AIR JIC4536XS Arrived on site to replace modules. Replaced both module and test unit and unit will not take new programming. Will order new modules W10857233 and W10885135 and new LF plate WPW10396615 requesting for 2 hours. office to reschedule. ; ordrng 1 2HOURS (2 HOURS ) and 1 W10857233 (MODULE) and 1 W10885135 (MODULE) and 1 WPW10396615 (HOT PLATE )

Near Dunning Ln, Austin, TX 78746
Brandon C.

Brandon C.

DRYER MAYTAG MGDX655DW2 "Arrived on site for customer complaint of door not closing, and heating issues. Found broken latch, I replaced latch, and found vent issues."

Near Coventry Rd, Spicewood, TX 78669
Eman J.

Eman J.

DRYER WHIRLPOOL WED4850HW0 Arrived onsite for dryer not powering on. Tested system found push to start switch bad. Replaced switch. Tested system. Everything works as designed. Job complete.

Near Shanjia Dr, Austin, TX 78724
Noah D.

Noah D.

COOKTOP WHIRLPOOL WCG97US0DS00 "Arrived on site to inspect cooktop for not igniting correctly in center, upon inspection found the manifold was not opening, checked manifold and tested, no problem with manifold, ordering both orifice. Office to reschedule ; ordrng 1 W10611441 (ORIFICE ) and 1 W10652706 (ORIFICE ) and 1 W10791073 (ORIFICE )"

Near Daylan Heights, Schertz, TX 78154
David S.

David S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to install previous diagnosed part. I removed the old spray arm and replaced with new. Job complete.

Near Southern Pl, Round Rock, TX 78665
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB865GW0 Arrived on site for washer that won’t run through a cycle. Inspected unit and work area. Let’s do the in-service diagnostics and found an F5 E2 (lid lock will not lock) error code. Tested latch and found it had a mechanical failure. Replaced latch and tested unit in an auto cycle. Unit ran as designed. Tested unit in a manual lock and unlock test. Unit running as designed. Call complete.

Near Paseo Del Cobre, Temple, TX 76502
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFE550S0HZ1 "Arrived on site turned all burners on individually and took cooktop surface temperature as best as possible when cooktop is hot warning turns off. Left front was 145° right front, left rear and right rear all are approximately 115° spoke with the tech line and they said this model does not have thermostats for measuring the surface temperature it relies on a timer system built into the software of the control board. Adjustments cannot be made and it is operating normally/as intended 7728037512.

Near Satsuma Ln, Kyle, TX 78640
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite to install previously diagnosed parts. I replaced the (W11265130) slides X 2 , ( WPW10330991) BRACKETS X 2, (W11307257) DOOR, (WPW10714545) gasket frz. Unit is working as designed.Job complete."

Near Borromeo Ave, Pflugerville, TX 78660
Richard P.

Richard P.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for the oven not heating properly. Ran diagnostics and found no issues with the oven. It’s heating just fine. Customer was using an temperature gun to measure temperature and though the temperature was incorrect. Explained to customer that oven temperature fluctuates between high and low to maintain the temperature that is desired and that using a temperature gun is not a accurate way to read temps in ovens. Complete.

Near Lacey Oak Loop, San Marcos, TX 78666
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0AS00 Arrived on site to replace boards. Replaced all board test unit and unit now giving inverter error code. Will need new inverter and magnetron.

Near Rocky Bluff Dr, Austin, TX 78737
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for customer complaint of unit giving door open error code, found faulty interlocks, I replaced interlocks, unit tested good."

Near Cypress Forest Dr, Kyle, TX 78640
Richard P.

Richard P.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived onsite for the the oven console not working properly. During testing found that the console is not responding correctly. Will need to replaced console. Ordered parts and office to reschedule.; ordrng 1 W11296171 (console)

Near High Forest Dr, New Braunfels, TX 78132
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for refrigerator that has a cracked bin and the door is uneven. Inspected unit and work area. Found cracked freezer bin and left hand door slightly higher than the right and protruding out a little. Replaced freezer bin and adjusted feet on unit. I called Techline and spoke to Joel SR# 7728037612. He advised that it was normal to have a little wiggle on the left hand door due to the mullion and so long as it was a within a few millimeters and the gasket sealed properly, the unit is working as designed. I did adjust the door slightly to form a better fitting. Unit is working as designed. Call complete."

Near Deerwood Dr, Waco, TX 76710
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to install previous diagnostic part. Gained access to FC found LED spray foamed in called Whirlpool tech line spoke to Ed 77280330747 removed light and parts of insulation put in new light all tested well.

Near E Legend Oaks Dr, Georgetown, TX 78628
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to test unit for bad smell. Test unit and only smell is gas burning. Called techline and couldn’t find a problem job complete no leaks present at this time. Sr#7728030576

Near McMeans Trail, Austin, TX 78737
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 Arrived onsite for refrigerator not working. Tested system found control board faulty. Ordering control W11035841; ordrng 1 W11035841 (cntrl-elec)

Near Duval St, Austin, TX 78751
Wesley P.

Wesley P.

WINE COOLER JENN-AIR JUBFR242HL00 Arrived onsite and found door dented. House has not yet closed. Ordering door to repair. ; ordrng 1 W11360701 (STAINELESS DOOR)

Near Crestvale Dr, Austin, TX 78704
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW5105HW0 "Arrived on site for a washer that would not start. Inspected unit and work area. Turned unit on and placed unit in service diagnostics. Found no stored error codes. Tested unit in an auto testing unit ran as designed. Had customer load unit and start a cycle. Customer advised as soon as the unit started that the unit was staying that they needed to add clothes and that they had already had clothes in the unit. They said when this happens, they try to press start to activate the washer and that it doesn’t start. Ran the load and unit began to sense and fill with water after 10 seconds. I advised the customer this was normal operation and that the machine wanted to make sure the unit was filled before starting the cycle because the lid locks after it starts. Went over user care guide and unit is working as designed.

Near Live Oak Ave, Waco, TX 76708
Jonathan  S.

Jonathan S.

COMPACTOR WHIRLPOOL TU950QPXS2 "Arrived on site for trash compactor, customer stated unit is getting stuck in down position intermittently. Performed diagnostics and tested operation. After over 30 attempts to recreate failure was unsuccessful. Called Whirlpool tech support and spoke with Sterling, he stated that failure would be caused by physical restriction in trash. (SR# 7728028119). All tested good."

Near FM972, Georgetown, TX 78626
Andy  B.

Andy B.

WASHER MAYTAG MVWB765FW3 Arrived on site for sheet stuck in agitator. Tested and inspected unit and found stuck sheet due to failed agitator. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Family Cir, Hutto, TX 78634
Noah D.

Noah D.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to inspect oven for not keeping time, inspected oven and found no issues except time. Sr # 7728019834 spoke with Techline and relayed all info to customer. Complete"

Near Las Fontanasa, Canyon Lake, TX 78132
Scott  M.

Scott M.

MICROWAVE KITCHENAID KEMS308SSS05 "Arrived on site for not heating microwave. Found mag and inverter had failed . Replaced mag and inverter board . Tester unit, heating to WP specs .

Near Cedro Trail, Austin, TX 78731
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site and inspected range and found UI unresponsive. Reset power to oven and after rebooting it is now operating properly. No further repair is needed at this time, job complete"

Near Canyon Edge Dr, Austin, TX 78733
Andy  B.

Andy B.

DRYER WHIRLPOOL WET4027HW0 Office made aware that unit is not under warranty. Made owner aware before arrival. Owner feels that it is in warranty but gave approval to look at unit as outside of warranty and will try to get reimbursed if it is in warranty and is a functional failure. Tested and inspected unit and found door is not making proper contact with switch. Made needed adjustments and tested unit. All operations are normal. No water leaks present at time of service; ordrng 1 SEENOTE (RUN CC)

Near Tinton Falls Ln, Pflugerville, TX 78660
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 Arrived onsite and found unit temps beginning to climb in both compartments and found freezer Evap beginning to freeze over. Again turned defrost to eight hour schedule and forced a long defrost. Fans are running. Heater is working.

Near Laurinburg Dr, Austin, TX 78717
James C.

James C.

RANGE WHIRLPOOL WEE510S0FS2 "Arrived on site and inspected damage to unit. Found cooktop, rear vent, both side panels, both rear channels, console and console bracket damaged and will need to be replaced to repair. Also found liner paint has flaked off where side panels mount to liner. Office to schedule return visit. ; ordrng 1 W10893947 (panl-cntrl) and 2 W10162241 (channel)s and 1 W10547961 (endcap-pnl) and 1 W11040044 (cooktop) and 1 W11240519 (trim-vent) and 2 WPW10162245 (panel-side)s"

Near US-281, Marble Falls, TX 78654
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived onsite for a refrigerator not cooling correctly again. I found the low side pressures bouncing in between a 2 psi vacuum and a 6 psi vacuum. I checked the unit with a UV light and could not find any signs of a leak. I did find a small clump of ice around the capillary at the evaporator. When the unit is setting idle and the pressure equalizes the low side is at 40 psi but the high side remains at 0 psi. I called techline and spoke with Richard SR# 7728021981. Richard stated it’s sounded like a restriction on the high side or another bad compressor. Richard advised checking the high side capillary to see if it was restricted. The pressures didn’t seem correct on the high side so I changed hoses just to see if I had a hose issue. I tested the pressures again and had an 8 psi vacuum on the low and 175 psi on the high side. I evacuated the system and replaced the drier. I ran the compressor and did a suck and blow test and there were no restricti

Near Peach Tree Ln, Cedar Park, TX 78613
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT519SZDB05 "Arrived onsite for a refrigerator not cooling properly. I found the compressor extremely hot. I found the Lokring fitting from the loop to the drier leaking. The compressor will need to be replaced and a UV drier and low side service tap installed. Ordering W11209866 COMPRESSOR, W10913906 COUPLER, WPW10143759 DRIER-UV, & Lokring-Lokring. Sending routing a message to RS and weigh for 2 hours.; ordrng 1 LOKRING (LOKRING) and 1 W10913906 (COUPLER) and 1 W11209866 (COMPRESSOR) and 1 WPW10143759 (DRIER-UV)"

Near Anderson Mill Rd, Austin, TX 78726
Eman J.

Eman J.

DISHWASHER WHIRLPOOL WDF330PAHS Arrived onsite for dishwasher not drying. Tested system. No error codes. Everything works as designed. Job complete.

Near Star Jasmine Dr, Austin, TX 78723
Jacob S.

Jacob S.

WASHER WHIRLPOOL WET4024HW0 Arrived onsite for unit not draining correctly. Tested unit. Found that the drain would drain fast enough. Upon inspection. Found that sock was stuck blocking the water from fully exiting the basket. Removed sock. Tested unit. Unit test good. No issues at this time. Job complete

Near Mariposa Dr, Austin, TX 78704
Kayman B.

Kayman B.

WASHER AMANA NTW4516FW3 Arrived onsite for washer not spinning. I put the unit into the auto diagnostics cycle. When the unit got to the agitate cycle it would not change gear to agitate and made a loud buzzing or grinding sound. I put the unit into manual test mode to test the spin and got the same noise. I inspected the cam and shifter and all checks good so I suspected the issue to be a faulty actuator. I replaced the actuator (W10913953) and put into diagnostics. The unit is now working as designed with no more buzzing. Job complete.

Near Zeus Cir, Round Rock, TX 78665
Al R.

Al R.

DRYER WHIRLPOOL WED7500GC0 Arrived to inspect dryer issuesFound the inner and outer doors are defective.Also removed and replaced the defective thermal fuse.Ordering inner and outer chrome shadow doors.Needs more work Office to reschedule with business for repairs ; ordrng 1 W11126813 (ASSEMBLY INNER DOOR CHROME) and 1 W11236403 (OUTER DOOR CHROME)

Near W Rancier Ave, Killeen, TX 76541
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site to inspect microwave not venting. Upon further inspection, I found that the range sticks out approximately 1-2 feet from the front of the microwave(photo). Using a piece of paper, I tested the vent on high and it sucked the paper out of my hand. I removed the unit from the wall and found that the damper was stuck 3/4 open. Also found that the vent tube going outside was causing the damper to function correctly. I adjusted the vent tube and adjusted the damper and placed the unit back on the wall and tested. Unit is operating as designed. I recommended to the customer to purchase a carbon filter as they last longer and less maintenance. Job completed."

Near La Escalera Dr, Leander, TX 78641
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that will not turn on. Tested unit and found power switch on wall in off position. Reset switch to on and tested dishwasher. Found all is functioning properly at this time. No leaks were found at time of service.

Near Park Pl Dr, Georgetown, TX 78628
Jonathan M.

Jonathan M.

FREEZER WHIRLPOOL WRF757SDHZ00 Read on site for refrigerator that had the freezer light go out and lights intermittently flashing in the refrigerator section. Inspected unit and work area. Tested voltage going to the freezer and found proper voltage. Replaced freezer LED and first replaced LED was shorting out. Replaced LED with another new one and unit worked as designed. Both freezer and refrigerator sections both lit up and are working as designed. Call complete.

Near Paisley Dr, Temple, TX 76502
Al R.

Al R.

WASHER GE GFW480SPK0RR Arrived once again for washer not completing cycles.DW instructed me to remove the hose from the connector the customer has it hooked to and place a bucket there to confirm the ongoing issues are directly related to the customers drain system.I ran a quick wash cycle with the bucket underneath the drain and unit tested as designed.Customer set up is not allowing the unit to drain properly because the hook up is causing the unit to siphon back into the unit not allowing it to complete the cycle.I photographed and videotaped the service from today and forwarded it to EH in claims and DW (supervisor).Unit will work as designed if not hooked to the drain pipe leading to the yard.Photos attached.Claims notified of service issues and outcome.All water lines were dry at the end of service.Job complete

Near Co Rd 4820, Kempner, TX 76539
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for freezer intermittently not cooling. and replaced the control and the UI. Unit is now symptom free. Advised customer Ron repair

Near Kotche St, Pflugerville, TX 78660
Al R.

Al R.

WASHER WHIRLPOOL VAW3584GW1 Arrived to inspect console damaged from the box at BUDDY’S Home Furnishings.Confirmed the complaint and found the unit appears the unit was severely damaged during or before delivery.Replaced the damaged console and unit stil didn’t seat correctly into the lid.Unit will need a top W11026446 to complete the repair..Needs more work.Office to reschedule with Business.; ordrng 1 W11026446 (TOP)

Near E Rancier Ave, Killeen, TX 76541
Noah D.

Noah D.

WASHER MAYTAG MTW6500TQ0 "Arrived on site to inspect washer for UL error, found the basket was rotating badly, will need to replaced full stem assembly, will need 2 hours and sealing fluid. Office to reschedule ; ordrng 1 2HOURS (2HOURS) and 1 GASKETGREASE (GASKET GREASE )"

Near Canyon Lake Dr, Canyon Lake, TX 78133
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven console not responding. Upon further inspection, I attempted to place the unit in diagnostics and it failed. I cycled the power to the unit and removed and replaced the main ACU and cycled the power again to allow the console to mate to the new main ACU. I then removed and replaced the console and cycled power again to the unit to allow the main ACU to mate to the new console. Programmed the unit then tested. Unit is operating as designed. Job completed."

Near Sunset Ridge Way, Jonestown, TX 78645
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DW3 Arrived on site for washer not operating. Checked voltage at outlet and found good. Tested and inspected unit and found failed control and UI. Ordering needed parts. Office to schedule return trip. Customer would like ASAP appointment if possible. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11112656 (console) and 1 W11170706 (cntrl-elec)

Near Silkstone St, Hutto, TX 78634
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to test unit for unit leaking. Test unit and found unit leaning forward front legs not even touching the floor leveled unit test unit and unit test good job complete.

Near Hunter Ln, Austin, TX 78748
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBSN608ESS01 Arrived on job for complaints of no light in freezer. Found top freezer module bad. Replaced module.

Near Heather Hills Dr, Dripping Springs, TX 78620
Noah D.

Noah D.

REFRIGERATOR GE GSHS5KGXCCSS "Arrived on site to inspect fridge for not dispensing water, upon inspection found a gash in tank that sprayed water when activated. Ordering tank. Office to reschedule ; ordrng 1 WR17X11440 (TANK)"

Near Canyon Lake Dr, Canyon Lake, TX 78133
Eman J.

Eman J.

OVEN WHIRLPOOL WFE525S0HS1 Arrived onsite to install previous diagnosed parts. Installed wiring harness. Tested system. Everything works as designed. Job complete.

Near Henry A Wallace Ln, Manor, TX 78653
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC604FSS03 Arrived on site for refrigerator still not making ice. Tested and inspected unit and found is not sensing ice bin. Removed switch for ice bin and found wire connection for switch was broken and could not be attached. Will need new door to complete repairs. Looked up part and found no results for it on Marcone ordering parts research. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PARTS RESEARCH ) and 1 W11330486 (UI)

Near Fawn Hollow, , TX 78621
Luis M.

Luis M.

REFRIGERATOR GE GTS18XCRERWW "Arrived on site for noise compliant. Found condeser fan not running,forced fan motor to run loud noise from fan and fan motor would stop if not forced,fan motor extremely hot to the touch,diagnosed a failed condenser fan motor. Installed a new fan motor,powered unit on condenser fan powered on,after about 5 min fan blade tore apart due to failed fan motor overheating causing plastic fan blade to become brittle and break. Ordering a new fan blade to close out job. ; ordrng 1 CNOTE (JOB CAN BE DOUBLE BOOKED WITH LM. ) and 1 WR60X10207 (FAN BLADE)"

Near Crownspoint Dr, Austin, TX 78748
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KCGS956ESS02 Arrived on site for cooktop front right burner not igniting. Inspected unit and work area. Found center burner cap switched with front right center cap. Corrected burner caps and tested cooktop. Found all burners igniting and burning correctly. All tested good. Spoke with customer on user care guide.

Near Cypress Springs Way, Georgetown, TX 78633
Leonardo C.

Leonardo C.

MICROWAVE MAYTAG MMV4205DH1 Arrived on site to test unit for open closer door error. Found bad 3 way switch. Replaced switch and interlock at.Test unit and unit test good job complete.

Near Live Oak Dr, Buda, TX 78610
Richard P.

Richard P.

VENTHOOD KITCHENAID KXW9748YSS0 Arrived onsite for the vent hood hood not working well. During testing found that there is no issues with the blower or any of the electrical. The vent hood just doesn’t perform as well as it looks.

Near Jumping Laurel St, San Marcos, TX 78666
Jacob S.

Jacob S.

REFRIGERATOR GE GSH22JFZBBB Arrived onsite for unit not cooling. Tested unit. Found that the compressor was having a hard time starting up to cool the unit. Replaced the start device. Tested unit. Unit was cooling. No leaks at this time. Job complete

Near Flagstone Trail, Buda, TX 78610
Clif L.

Clif L.

REFRIGERATOR LG LSXS26366S/00 Arrived on site today goes a refrigerator that is not producing ice. Found previous repair good and water still working but icemaker not calling for water during test cycle. Replaced icemaker and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Near County Rd 323, Bartlett, TX 76511
Jacob S.

Jacob S.

FREEZER KITCHENAID KRMF706ESS01 "Arrived onsite for unit making noise during water dispenser usage, and experience over frosting on the top drawer of the freezer. Tested water dispenser. Found that noise was coming from the water valve in the wall being too much pressure. Turned down valve. Tested unit. Unit test good. Looked at freezer saw unit getting frost over on the top tray. Ordered part. Office to reschedule ; ordrng 1 W10815701 (dor-fip ss) and 1 W10839793 (nameplate)"

Near Lafitte Ln, Austin, TX 78739
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBBL306ESS01 "Arrived on site for customer cod unit not cooling properly, found miscommunication between thermistors and UI panel not defrosting properly. I replaced UI panel, wire harness, and thermistor. Unit tested good."

Near Tiburon Ct, The Hills, TX 78738
James C.

James C.

FREEZER WHIRLPOOL WZF34X16DW04 Arrived on site and tested operation. Found evaporator frozen over. Tested heater in diagnostics and found heater not warming properly. Tested voltage to heater and found control only sending 110 volts. Heater ohms properly at 37 ohms. Verified proper voltage to unit. Installed new control and tested heater in diagnostics. Heater now getting 125 Volta’s and heating properly. Turned unit off and recommended customer allow unit to thaw for 24 hours with door propped open. Job complete

Near Highway 1431, Kingsland, TX 78639
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Arrived on site for customer complaint of unit not cooling properly. Found fresh food section at 44 degrees and freezer at 12 degrees. Found all fan motors and compressor to be running, compressor sounded sluggish.

Near Lago Vista Dr, Austin, TX 78734
Andy  B.

Andy B.

DRYER WHIRLPOOL WED5620HW1 Arrived on site for dryer not operating properly. Tested and inspected unit and found failed fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Whelk Loop, Hutto, TX 78634
James C.

James C.

REFRIGERATOR GE GYE22HSKHSS Arrived on site and found ice build up in left rail and frost build up in freezer. Inspected for air leaks and found moisture build up and ice forming around ice maker in fresh food door. Also found service pointer for freezer door gasket causing frost build up in freezer. Unit will need ice door kit and new freezer door gasket to repair.; ordrng 1 WR14X31558 (FREEZER GASKET) and 1 WR49X29483 (ice box door kit)

Near Dove Ln, Meadowlakes, TX 78654
Luis M.

Luis M.

REFRIGERATOR GE PFSS5NJWASS "Arrived on site for water leaking. Found small leak at inlet to water valve,line fully secured diagnosed defective oring on inlet,installed a new valve turned water on to valve no leaks tested water dispenser no leaks."

Near Jaborandi Dr, Austin, TX 78739
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to inspect refrigerator freezer door not opening. Upon further inspection, the customer unplugged the unit 2 days ago to defrost the unit due to the FC door not opening. When I attempted to open the FC door, it still does not open. Grabbing the sides of the door, I pulled as hard as I could and it didn’t budge. I contacted techline and spoke to Kevin and advised of my findings. Kevin advised that even after defrosting the unit the door should open. I advised that I’ve tried several times with no success. No water leaks observed during service, job completed."

Near Acadia Bend, Cedar Park, TX 78613
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF992FIFM00

Near Indian Hills Trail, Kyle, TX 78640
Lou S.

Lou S.

COOKTOP KITCHENAID KCGS550ESS01 "Arrived on site to inspect cooktop burner not working. Upon further inspection, I tested all burners and found the middle burner small burner operated but the flame was extremely high and wild and the outer burner did not work. It appears that all of the gas from the outer burner is going to the smaller burner. I attempted to clean the burner head and it continued to fail. I removed and replaced the middle burner head and retested. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Plano Ln, Leander, TX 78641
David S.

David S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for dishwasher not having a display. I inspected the unit and work area. I found dishwasher had no power going to it. I found a switch under the si k for dishwasher power. I turned it on and the dishwasher came on. I ran the unit through a diagnostics cycle. The dishwasher operated as designed. No water leaks detected. Job complete

Near Arques Ave, Round Rock, TX 78681
Wesley P.

Wesley P.

WASHER MAYTAG MVWB765FW4 Arrived onsite and replaced valve due to cold water only trickling also found control to be shorted and lock not working. ; ordrng 1 W10810403 (lid lock assy) and 1 W11429620 (CONTROL)

Near Copper Creek Dr, Austin, TX 78729
Scott  M.

Scott M.

MICROWAVE KITCHENAID KEHU309SSS06 Arrived on site for oven not preheating fast enough . Found broil element outer ring had failed . Customer had new element . Replaced element .all checked normal

Near E Hill Dr, Austin, TX 78731
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose dishwasher leaking when running. Performed diagnostic on unit. Ran test cycle and found water leaking from drain pump. Checked drain pump and found the top tab where drain pump mounts to sump was broken off and pump isn’t seating / sealing. Ordering new drain pump and sump assembly to resolve. ; ordrng 1 W10876537 (drain pump) and 1 W11025157 (pump&motor)

Near Quartz Ct, Cedar Park, TX 78613
Robert J.

Robert J.

OVEN KITCHENAID KODE300ESS00 Arrived on job for complaints of oven not displaying. Found loose connection at power supply control. Connected wire and oven powered on.

Near S River, Wimberley, TX 78676
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for ice bin complaint. Found push button sticking on bin,unable to install new ice bin provided,found new bin is large then existing bin,ordering another ice bin; ordrng 1 W11185686 (ICE BIN)"

Near Joseph Dr, Austin, TX 78734
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTM354ESS3 Arrived onsite and found customer dealing with symptoms of oversudsing poor cleaning conditions. Found float switch cutting off water early. Corrected alignment. Advised customer on repair and best practices.

Near Rooba St, Austin, TX 78728
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install new freezer door for refrigerator. Installed door and nameplate and tested unit. Found RC doorhandle missing end cap.; ordrng 1 W10780404 (handle)

Near Belford St, Georgetown, TX 78628
Robert J.

Robert J.

RANGE WHIRLPOOL WOS51EC0HS01 Arrived on job for complaints of display not working. Found the console glitch in cooking cycle. Replaced console and test.

Near Dayridge Dr, Dripping Springs, TX 78620
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSC23C8EYY03 "Arrived on site for fresh food evap covered in frost . Customer says it happens about every 3 mon. Ran diagnostics all checked normal . All fans working . Getting good frost on both evaps . Found UI starting to fail . Some of the Led are fading . Recommended replacing UI and main control. . No water leaks detected at time of service .job complete ."

Near Balcones Dr, Austin, TX 78731
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for unit not starting. Found unit not draining correctly. Test unit and found error codes on control board. Reset control board and removed drain motor. Test unit and unit test good job complete.

Near E 8th St, Austin, TX 78702
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL KSGG700ESS1 Arrived on site to test unit for right front burner not starting. Test unit and found right front and left front burner had wrong burner head. Secured burner head to correct burners test unit and unit test good job complete.

Near E 8th St, Austin, TX 78702
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and found freezer light module out. Installed new and tested. Unit tests good. Job complete

Near Lucy Ln, Horseshoe Bay, TX 78657
Noah D.

Noah D.

REFRIGERATOR JENN-AIR JFC2290REP00 "Arrived on site to install new rail and inspect doors, realigned hinge but the opening action was hindered as if it was internally broken, replaced rail and instructed customer to close the door correctly, checked all parts and doors for misalignment and couldn’t find any. Complete"

Near Wallaby Cir, New Braunfels, TX 78132
David  Z.

David Z.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Arrived on site for report of RC not cooling. Performed diagnostic on unit. Found FC to be good and frozen, with good temps. RC was slightly under room Ed damper via diagnostics and found damper is showing 4 in diagnostic which is an indication of failure. Unit was clunking and I never felt the damper open to allow any cold air in. Ordering new damper assembly, and returning with controls as well. Requesting AUTHO in case controls aren’t needed, but for sure need damper assembly.. ; ordrng 1 242303001 (damper assy) and 1 AUTHO (AHS AUTHO)"

Near Long Shadow Ln, Georgetown, TX 78628

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