Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8219 customer reviews

David  Z.

David Z.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose washer that was leaking. Performed diagnostic and tested unit. Found water leaking from under unit. Found water coming from drain pump housing. Replaced drain pump and retested. Leaks no longer present. All is working as designed. No water leaks found after repair. Call complete.

Near Sigourney Way, Leander, TX 78641
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived onsite for an ice machine that the power button doesn’t work. I found the external drain pump running constantly when the unit was plugged into power. The pump needs to be replaced. Mr stated the clean button isn’t working correctly. I plugged the ice machine into power bypassing the pump and tested the control panel and found all sections working as designed. I explained to the customer that the unit has to be powered off and the cleaned button depressed for 3 seconds to get it to enter the clean cycle. I replaced the pump and put the unit in a clean cycle for the customer since he had the reservoir filled with ice machine cleaner. The unit is working as designed. Call complete.

Near Overlook Bend, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KBSN608EPA01 "Arrived on site and inspected refrigerator and found is not cooling. Set refrigerator into diagnostic mode and ran through tests and at step 4 compressor is not running. Removed cover panel and found harness to inverter is disconnected, took one picture. Compressor is now running but it will take 24 hours to cool refrigerator. Requested that customer monitor unit, no water leaks from connections at time of service, job complete"

Near Marlton Dr, Austin, TX 78703
Clif L.

Clif L.

DISHWASHER WHIRLPOOL KDTE104ESS1 Arrived on site to diagnose a dishwasher that is not functioning properly. Tested unit and found control panel shorted out. Replaced panel and tested unit. Found all is functioning properly at this time. Handle mounting stud severed at bolt. Homeowner is replacing stud on their own. I attached a temporary post to mount handle

Near FM2484, Salado, TX 76571
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL GI15NFRXS0 Arrived on site to replace previously ordered part for ice machine. Found drain pump not failed but wiring connection corroded and not making contact. Also noted failed water level sensor in unit. Replaced circulation pump and water level sensor. Also re-wired drain pump wiring. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Caleigh Anne Dr, Belton, TX 76513
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to diagnose refrigerator customer said is leaking water after we replaced the icemaker. Performed diagnostic and checks. Found water was running down front of unit from the middle drawer. Checked RC Evap and found ice buildup on the drain around the Evap. Unit appears to be defrosting, but still needs ice cleared and time will not allow for it today. Customer has been advised to clear the unit and defrost 48 hours prior to us coming back. Ordering parts for defrost issue as well in the event there is no issue with the drain. Customer will contact office to schedule. ; ordrng 1 W10818012 (cntrl-elec) and 1 W10837236 (harns-wire) and 1 WPW10453401 (elect control board)"

Near Fallen Leaf Ln, Round Rock, TX 78665
Al R.

Al R.

WASHER WHIRLPOOL WFW72HEDW0 "Arrived to install previously ordered part.Removed and replaced the trap.Reassembled, tested and unit tested as designed.All water lines were dry at the time of service.Job complete."

Near Santa Cruz St, Round Rock, TX 78665
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706EBS00 "Arrived to inspect unit that had 2 random power failures, was not able to duplicate advised unit would need both main and hv boards to repair

Near Bull Run, Austin, TX 78727
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "arrived on site to inspect refrigerator freezer condensation. Upon further inspection, the customer advised that a few months ago, the unit freezer froze up and created a large sheet of ice on the bottom off the freezer. They removed the plastic portion of the drain tube and found debris inside, but did not clean out the rubber portion of the drain tube. I found the unit unplugged and pulled from the wall. I inspected the FC evaporator and found water puddles in the Evap drain pan. When I removed the entire drain tube, water came flowing out. I blew through the tube and found it clogged. Was able to clear the clog and ran water through it at the kitchen sink. Customer used their compressor and blew air through it as well. I reinstalled the drain tube and placed a bead of silicone around the lip of the drain tube and sealed the gap between the tube and chassis. No water leaks observed during service, job completed. Plugged unit in and advised custo

Near Great Path, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for unit leaking. Found job hunt replacing the unit. Job complete.

Near Rocky Spot Dr, Highpointe, TX 78737
Robert J.

Robert J.

WASHER MAYTAG MHW3505FW0 Arrived on job for complaints of no water and drain pump running. Found the water level sensor not working. Replaced sensor and test. No leaks detected at time of service.

Near Fletcher Bend, Buda, TX 78610
Jonathan M.

Jonathan M.

COOKTOP WHIRLPOOL KICU500XBL0 "Arrived on site for cooktop that it was displaying an F for seven code. Inspected unit and work area. Tested unit and unit would not clear error codes. Tested continuity on the fuses and found one fuse blown.. Replaced module and tested unit. Unit would not display. Tested voltage going to control and found what appeared to be proper voltage going to the user interface. Call tech line and spoke to Matt. He had me run several checks and advised that I had a bad module. We ordering module and will return

Near Olympia Dr, Temple, TX 76502
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to install previously diagnosed part. Inspected unit and work area. Removed old left-hand door and replace with new tested unit and unit is working as designed. Call complete and all waterlines were dry.

Near Vista View Dr, Waco, TX 76712
Scott  M.

Scott M.

RANGE WHIRLPOOL WFC150M0EB4 Arrived for right rear burner not working properly. Tested the burner found it not working. Replaced the right rear burner tested operation still wasn’t heating. Next replaced the switch test operation burner tested good. Tested the rest of the system everything checked out. Job complete

Near Manor, TX 78653
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KBFN506ESS01 "Arrived on site for refrigerator LED lights not working. Inspected unit and found LED lights not working. Performed diagnostics and tested voltage to module and found 120 volts. Measured DC voltage from module out to lights and found none. Replaced module and found FC lights and top RC lights not working. Gained access to freezer light and jumped circuit and found failed LED light. Replaced light and tested. Found all lights working. Spoken with customer on failure. Tested all other operations, all tested good. No water leaks detected durning service."

Near Amber Oaks, Burnet, TX 78611
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED70HEBW0 "Arrived on site for customer complaint of unit not powering on and giving error code, found loose connection at wall outlet, may need a new outlet.

Near Hawthorne Loop, Driftwood, TX 78619
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site to diagnose noise still coming from refrigerator. Performed diagnostic and checked damper control again. Found damper was not making any abnormal noise, but I did see some ice building around the vent and trim. Refrigerator does not have a lot in it, and noise is likely just some ice sticking now and then. All items seem to be working fine, and I can not find any faults or any abnormal noises. Advised customer damper will make a small amount of noise, but it is working within spec. No action needed. Call complete."

Near Galena Dr, Austin, TX 78717
Robert J.

Robert J.

OVEN KITCHENAID KEBS209BSS01 Arrived on job for complaints of oven not working. Customer said oven stated beeping and wouldn’t respond. Ran diagnostics and found code for stuck button. Replaced console.

Near Bella Colinas Dr, Austin, TX 78738
Jonathan  S.

Jonathan S.

REFRIGERATOR LG LMXC23746D/00 Arrived on site for refrigerator not cooling. Customer stated unit was making noises and then quit cooling. Performed diagnostics and tested voltage to compressor and found failed compressor. Will need to replace compressor and update on control. Office to schedule appointment when parts are available. Please allow 2 hours for repair.; ordrng 1 ACCESSVALVE (ACCESS VALVE) and 1 COMPRESSORKIT (COMPRESSOR KIT) and 1 FILTERDRIER (P/S) and 1 JIGFORUPDATECONTROL (JIG) and 1 SEALSYSTEMTECH and 1 SEENOTE (OFFICE TO SCHEDULE APPOINTMENT ) and 1 SEESTICKYNOTE (NO PARTS ON SEARS)

Near Dillo Trail, Liberty Hill, TX 78642
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect wall oven display jumping time/date. Upon further inspection, customer advised that the display has been jumping from one screen to another and the time/date are changing. I removed and replaced the console and main control (ACU) and tested the unit. Unit is operating as designed. I recommended that the customer download the whirlpool app on their phone and provided the number (866-333-4591) to the Whirlpool Connect Team and advised that they contact the Connect Team to set up WiFi on the unit in order to receive a software update to stop the screen jumping. Job completed"

Near Katherine Dr, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48QMS03 Arrived on site for water leaking from icemaker. Found large icicles leaking from icemaker housing diagnosed unit will need a new icemaker. Installed a new icemaker transferred fill cup and slide to new icemaker. Ran a harvest cycle icemaker passed harvest and filled with water no leaks from icemaker.

Near Spring Ln, Austin, TX 78703
Scott  M.

Scott M.

DRYER WHIRLPOOL WED8000DW "Arrive on site for no heat dryer. Found terminal leg drop off check terminal block, terminal block is good. Electrical is bad. Recommended customer to call an electrician to check power outlet and or breakers for failure. No lent build up found at time of service. Job complete."

Near Laurel St, Bastrop, TX 78602
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site and inspected refrigerator and found condensation on the top of the freezer door. Took a picture. Additional gasket material will need to be installed underneath top of door gasket. ordrng 2 A3189395 (gasket)s

Near Edwardson Ln, Austin, TX 78749
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWC415EW1 "Rived on site and inspected washer and found standing water in tub. Attempted to run drain pump and found it has failed. Used vacuum to remove most of the water. A new drain pump will be needed to correct the issue.Drain pump; ordrng 1 WPW10661045 (drain pump)"

Near Gunnison Way, Kyle, TX 78640
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived onsite for a refrigerator that is leaking water out of the dispenser and out of the inner door ice door. The customer stated the ice in the bin is clumping. I ran the ice maker thru a harvest and found all of the cubes not ejecting from the mold and suspect this is causing the mold to overfill when the water valve comes on. I called techline and spoke with Dustin SR# 7727419969. Dustin advised checking for water spray from the fill tube and check the unit for level. Upon further inspection after removing all of the ice and water from the mold and running the fill test I found that the mold was only partially filling up and water was missing the mold and running directly into the bin from lack of pressure. We removed the water filter and tested the unit. The mold only filled about 1/4 full. The water pressure out of the valve to the icemaker was less than the pressure out of the valve to the dispenser. I changed the valve and retested the fi

Near Fireoak Dr, Austin, TX 78759
David  Z.

David Z.

OVEN WHIRLPOOL KFGD500ESS "Arrived on site to diagnose range with upper oven not properly heating. Spoke with customer who informed me the home inspector said the unit was not getting up to temp. Performed temp checks on unit, baking at 350. Found door latch loose, causing control to think the unit had an open door and not cycle properly. Resecured the latch and adjusted door hinges. Temp tested unit after. Unit peaked at 388 after preheat. Ran several cycles, with temps averaging about 347, 348. Increased unit 10 degrees. All is now working as designed. Call complete."

Near Hill Country Dr, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for unit not entering defrost. Per customer unit keeps powering itself off,let unit run found main control shutting itself off then powering back on,diagnosed faulty hv control also. Installed a new high voltage control and ui control.

Near Cavan Ct, Austin, TX 78754
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT750SAHZ Arrived on site to test unit for unit not heating. Test unit and found customer not using rinse aid heater working correctly job complete.

Near Goodwin Ave, Austin, TX 78702
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect wall oven not heating. Upon further inspection, I placed the unit in diagnostics showing error code F6E4. I checked the TOD, sensor, and both elements and all checked good. I removed the main ACU and cleared the code and tested. Unit is heating as designed. Due to the gasket hardening at the bottom, I removed and replaced the gasket and shaped it to where it would mold with the door. Advised customer of my findings and repairs. Job completed."

Near Smilser Ln, Leander, TX 78641
Al R.

Al R.

WASHER WHIRLPOOL WFW8620HW1 Arrived to inspect unit powering off before cycle complete cycles.Determined the UI was defective.Removed and replaced the the UI.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Hat Bender Loop, Round Rock, TX 78664
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Arrived on site for a failed compressor. Installed a new compressor,mounting kit and a filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near W Rundberg Ln, Austin, TX 78753
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived on site to repair sealed system. Replaced dryer on unit and verified unit held vacuum and nothing was restricted. Charged unit with manufacturers recommended amount of refrigerant and found all is now working properly at this time. Advised homeowner to monitor system for seven days to ensure no other failures. No leaks were found at time of service.

Near Lonesome Oak Drive, Temple, TX 76502
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on site for refrigerator that is flickering all the lights are on. Inspected unit and work area. Found one light causing the other ones to flicker because it shorting out. ordrng 1 W11043011 (module)

Near Bois D Arc Rd, Temple, TX 76502
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived to install previously ordered parts.Removed and replaced the interlocks.Reassembled and unit tested as designed.Job complete

Near Haynes Dr, Round Rock, TX 78665
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KEMS308SSS05 Arrived on site to test unit for not heating. Test unit and found unit heating correctly at 70% but not at 100%. Found kitchen light flickering when unit is on at 100%. Advised customer to get electrician to check power. If power check good it will need new inverter and new magnetron job complete

Near Adobe Trail, Austin, TX 78737
Scott  M.

Scott M.

OVEN WHIRLPOOL WFG525S0JS0 "Arrived on site installed socket, also found relay sticking in control board possibly due to socket failure. Tested unit all checks normal no gas leaks found at time of service. Job complete."

Near Anaheim Ave, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

VENTHOOD WHIRLPOOL WVW53UC6HV0 Arrived on site for venthood making rattling sound on high. Inspected unit and work area. Found chimney not completed install (see SD-QUICKPIC). Tested unit and found minor vibration from fan motor. Found mounting of fan loose. Tightened mount and tested operation. All tested good.

Near Calera St, , TX 78628
David  Z.

David Z.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site to install new handle for dryer door. Left part with customer to install himself, it just clips in

Near Verbena Dr, Austin, TX 78750
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE505W0HB1 Arrived on site to test unit for f6 erro run away temp. Replaced control board and sensor test unit and unit test good job complete.

Near Breanna Ln, Kyle, TX 78640
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven long pre heat. Upon arrival customer informed that issue is that unit shuts down at 180° and has low fan speed code. Tested and inspected unit and found failed control and blower fan. Removed failed control and replaced with new. ; ordrng 1 W11248652 (BLOWER FAN)

Near Del Payne Ln, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site to install previous diagnosed parts. Removed failed control and UI, installed new. Powered unit on and performed diagnostics mode. Found defrost sensor passed. Ran manual defrost and monitored. All tested good, no water detected. Please allow 48 hours to reach proper temperature."

Near Magna Ln, Liberty Hill, TX 78642
Noah D.

Noah D.

COOKTOP KITCHENAID KICU569XSS00 "Arrived on site for problems with cooktop, upon inspection found the induction plates switched, switched connectors and retested all plates. All plates warmed and correct. Complete"

Near Mountain Springs, Canyon Lake, TX 78133
James C.

James C.

WASHER WHIRLPOOL WTW5000DW3 Arrived on site and found unit unresponsive. Unplugged unit to reset. Found unit powering on and has lid lock error. Also found unit on gfci outlet and breaker. Recommended customer have an electrician replace the outlet to prevent future breaker tripping. Unit will need new lid lock to repair. ; ordrng 1 W11307244 (latch)

Near Pinnacle Dr, Georgetown, TX 78626
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to test unit for unit not drying. Test unit and found heating element turned off. Turned element on test unit and unit test good job complete.

Near Arboles Cir, Austin, TX 78737
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived to inspect French door refrigerator lighting issues.The freezer module was out, causing the top fresh food section lighting issues.Removed and replaced the W11205083 from truck stock.Reassembled and unit now works as designed.Customer satisfied.All water lines were dry at the time of service.Job complete ; used 1 W11205083 (MODUEL) from stock"

Near Maggie Dr, Killeen, TX 76549
Noah D.

Noah D.

RANGE JENN-AIR JJW9830DDS "Arrived on site and found the inner glass broken, took pictures and ordered correct glass for replacement. Office to reschedule ; ordrng 1 74003645 (GLASS )"

Near Harris Ranch Rd, Canyon Lake, TX 78133
James C.

James C.

MICROWAVE KITCHENAID KMHS120ESS3 Arrived on site and tested operation. Found open close door error. Installed new interlocks and tested operation. Unit tests good. Job complete

Near Summer Azure St, Georgetown, TX 78626
Robert J.

Robert J.

VENTHOOD THERMADOR HMCB36FS Arrived on job for complaints of noise. Found that the fan blade scraping on start up. Will need to replace motor. Will need 2 tech and 2 hours. ; ordrng 1 11007195 (MOTOR )

Near Paleface Ranch Rd, Spicewood, TX 78669
James C.

James C.

WASHER WHIRLPOOL WFW70HEBW2 Arrived on site and tested operation. Customer complaint of soap running out of dispenser after filling. Also has soap leaking out of door while unit is running. Found door seal not seating properly. Instructed customer that the soap should be added after the clothes are loaded and the door is closed due to the dispenser being a gravity flow dispenser. Installed new door seal and tested. Unit tests good. Job complete

Near Lazy Oaks Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR GE ZISP480DXBSS "Arrived on site to install parts prev diagnosed. Replaced crank door,dispenser flap and solenoid,tested ice dispenser,ice door sealing correctly.

Near River Pl Blvd, Austin, TX 78730
Clif L.

Clif L.

FREEZER MAYTAG MZF34X16DW00 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found good frost pattern but heavy on top of evaporator preventing airflow caused by a short defrost cycle. Controller shorted and not cycling system properly. Replaced control and found all is functioning properly at this time.

Near FM339, Prairie Hill, TX 76678
David  Z.

David Z.

REFRIGERATOR LG LFX28978ST "Arrived on site to diagnose icemaker not dispensing or producing little ice. Performed diagnostic and found the icemaker was binding up and twisting. Found ice frozen in mold and removed it and retested, but it’s still binding. Pr Customer approved. Ordering AEQ73110205 icemaker. ; ordrng 1 AEQ73110205 (ICEMAKER)"

Near Mingus Dr, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for unit making clicking noise. Test unit and found bad switches. Order upper switch holder W11252186 and lower switch holder W11252187 and will need to replace turntable motor. ; ordrng 1 W11252186 (UPPER SWITCH HOLDER ) and 1 W11252187 (LOWER SWITCH HOLD)

Near Sten Bergman Dr, Manchaca, TX 78652
David  Z.

David Z.

WASHER WHIRLPOOL NTW4516FW2 Arrived on site to diagnose washer that was not draining. Performed diagnostic and attempted to drain unit. Heard drain pump buzzing and not turning. Vacuumed water out of unit and replaced drain pump. Retested and unit is now working as designed. No water leaks found at time of service. Call complete.

Near Old Mill Rd, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

DISHWASHER FRIGIDAIRE FFBD2412SW0A Arrived on site to test unit for not washing. Found bad motor and drain motor and sump and gasket.

Near Woodlawn St, Lockhart, TX 78644
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived to inspect ice maker over filling.Confirmed the complaint and removed and replaced the ice maker.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Hat Bender Loop, Round Rock, TX 78664
Scott  M.

Scott M.

DRYER WHIRLPOOL WED5000DW2 "Arrived on site for long dry times . Checked unit is getting correct voltage . Ran dryer , unit is heating . Checked and found air flow restriction also water was building up in exhaust vent . Recommended customer contact builder to clear exterior vent . Job complete ."

Near Alturas Ave, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven not working. Test unit and found bad control and ignitor. Replaced both parts test unit and unit heated to 350 job complete.

Near Goldilocks Ln, Manchaca, TX 78652
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site for refrigerator tripping breaker. Inspected unit and found unit is plugged into GFCI outlet. Called tech line and spoke with Chris (SR# 7727414889) made aware of stated issues and what was found was instructed to check for pinched wires and to check components and all checked good. Was instructed that it is recommended that unit not be hooked up to GFCI or AFCI outlets or breaker. Customer will need to replace with standard breaker if possible. No water leaks present at time of service.

Near Pfluger Farm Ln, Pflugerville, TX 78660
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site for microwave F1-E4 error code. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Pfluger Farm Ln, Pflugerville, TX 78660
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW92HEFW "Arrived to inspect unit with f1e1 errors, found both control and panel needed replaced to repair. Replaced and tested good"

Near Lovage Dr, Austin, TX 78727
Robert J.

Robert J.

WASHER WHIRLPOOL WFC7500VW2 Arrived on job for complaints of error codes and not working. Called tech line and they recommended replacement of motor and basket..; O-emld tckt

Near I-35, Kyle, TX 78640
Kevin B.

Kevin B.

WASHER SAMSUNG WF42H5200AW/A2 "Arrived on site and inspected washer and found pressure hose has a pinhole in it from rubbing against tub. Replaced pressure hose diagnosed by previous technician and washer should now be operating normally.job complete"

Near La Jolla Dr, Austin, TX 78733
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested the ice maker by jumping the points T-H and it harvested but did not dispense water into the tray. I found the fill tube frozen up. I removed the ice and retested and again it failed to fill the ice tray. Removed and replaced the valve and retested and still no water. I jumped points L-V on the ice maker and no water dispensed into the tray. I removed and replaced the ice maker and attempted to test and it failed-defective IM. I advised the customer of the issue and am ordering another ice maker No water leaks observed during service.; ordrng 1 W10884390 (icemaker)"

Near Shearwater Ln, Leander, TX 78641
Brandon C.

Brandon C.

OVEN KITCHENAID KODE507EWH04 "Arrived on site for customer complaint of chipping on inner frame and finger prints on inner glass. Found new frame was damaged, ordering frame. ; ordrng 1 WPW10320793 (frame-glas)"

Near Country Estates Dr, San Marcos, TX 78666
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFE510S0HS1 Arrived on site and inspected oven door and found left-hand hinge is broken after replacing it door will now open properly. Job complete

Near N Capital of Texas Hwy, Austin, TX 78746
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 "arrived on site to inspect refrigerator doors not level. Upon further inspection, I found the unit not leveled and the left door sticking out at the top. I leveled the unit and adjusted the top hinges and found the left door still sticking out at the top. I moved the unit around in its space to check for the floor being unlevel and it didn’t change the door any. I attempted to contact Techline but they are in a company wide meeting. I found where the outer liner and inner cabinets meet was a large gap so I filled it in with silicone. Also found where the mullion is not level. Took several photos of my magnetic level on the mullion to show the gaps where it’s not level. I advised customer of my findings and attempted repairs. Also advised customer someone would be in contact with them decisions on what to do next. No water leaks observed during service, job completed."

Near Alpine Mountain Dr, Leander, TX 78641
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived on site for a refrigerator that is still not dispensing water. Inspected in and work area. I called tech line and spoke to Sterling SR# 7727420460. He advised the issue was either at the valve because it was getting 120v but not energizing or was due to the reservoir or water reservoir being frozen. Tested the valve and was getting proper voltage. Tested unit while pressing water pedal and heard the valve buzz. Checked water reservoir and found the reservoir frozen. Customer had stated that their refrigerator and freezer were freezing at the bottom but were room temperature at the top. Checked evaporator fan and evaporator fan was not running. Tested voltage going to evaporator fan and fan voltage going to evaporator. Ordering evaporator motor and will return ; ordrng 1 WP2315549 (evap fan motor)

Near Turner St, Waco, TX 76704
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator that was not making ice and was having water pool and freeze below the icebox. Inspected unit and work area. Customer advised that the unit started making ice again but the water issue was still there. Found ice buildup underneath the ice box container and checked gaskets for air seepage. Found no primary concerns. I called Techline and spoke to Joel SR# 7727419182. He advised that the issue was either coming from the dispenser flap or was an intermittent ice box fan issue. He advised that the icebox fan can sometimes intermittently work causing the unit to start making ice and then start making ice because the fan was running then shorting out and then running again. Replaced ice box fan and tested unit. Unit is working as designed. Call complete.

Near Southwinds Dr, Lorena, TX 76655
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 Arrived on site for refrigerator water filter covered broken. Inspected unit and found failed filter cover. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near House Wren Loop, Pflugerville, TX 78660
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4850HW0 Arrived for long dry time. Unit is heating properly. Customer had removed exhaust pipe could not get back on. Ran air vent test before putting exhaust pipe back on air flow is normal. Reattached vent hose air flow test indicated abstraction in vent pipe to exterior. Recommend customer professionally have exterior vent cleaned. Had to remove small amount of lent unit is now cleaned.

Near Charles Abraham Way, Manor, TX 78653
Robert J.

Robert J.

FREEZER WHIRLPOOL WRX735SDHZ02 Arrived on job to replace all parts previously ordered. After replacement of all parts attached to call test operation. No leaks detected at time of service.

Near Tranquility Mountain, Buda, TX 78610
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site for refrigerator RC not cooling. Tested and inspected unit and found failed evaporator fan with harness. Ordering needed part and will return instructed customer to defrost unit 48 hours prior to service and how to do so safely. Customer signed waiver. No water leaks present at time of service. ; ordrng 1 W11033168 (RC EVAP FAN)

Near Landon Samuel Loop, Pflugerville, TX 78660
Noah D.

Noah D.

WASHER WHIRLPOOL WETLV27HW0 "Arrived on site to install harness and capacitor, replaced both parts and retested unit, all functions returned, job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of unit not making enough ice and ice inside fresh food section, found air leak from gasket on ice maker section, ordering adapter kit; ordrng 1 W10612142 (adapter)"

Near Riverside Path, Canyon Lake, TX 78133
Noah D.

Noah D.

WASHER LG WM2487HWM "Arrived on site for washer intermittently starting, upon t3sting found no problem with console or switches. Leveled washer for customer.

Near Colleen Dr, Canyon Lake, TX 78133
Jonathan M.

Jonathan M.

DISHWASHER BOSCH SHPM78W56N/11 Arrived on site for control panel that was losing letters. Inspected unit and work area. Find control panel fading and losing letters. Replaced facia panel and tested unit. Unit would not turn on. Checked voltage coming from control and found no voltage. Checked voltage coming from wall and found proper voltage. Ordering control and harness. ; ordrng 1 12008383 (CABLE HARNESS) and 1 12016886 (CONTROL)

Near Chimney Hill Dr, Temple, TX 76502
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived onsite for a refrigerator not coming on and none of the interior lights work, only the display on the front works. Ms also stated their RC coil has had multiple issues with freezing up and water leaking out of both doors at times. I found the new main control that was previously installed had failed. I replaced the main control and tested the unit. I found all functions of the refrigerator working as designed. I removed the drain tube from the unit and found it full of debris and not passing water thru it. I cleared the tube and sealed an air gap on the tube using permagum. Call complete."

Near Cassia Dr, Austin, TX 78759
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site and found condensation in fresh food section and frost in freezer section. Found both door not sealing on mullion side of gasket near the top. Using straight edge I found the center mullion bowing onwards causing gaskets to stretch out and loose contact with mullion. Called tech line and spoke to Dave #7727415942. No recommended repair at this time.

Near S College St, Georgetown, TX 78626
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL KDTE234GPS0 "Arrived on site for dishwasher leaking water. Tested and inspected unit and found failed spray arms, tracks, strike, gasket and latch. Ordering needed parts and will return instructed customer not to use unit until repairs are done.; ordrng 1 W11101428 (SPRAY ARM ) and 1 W11259785 (TRACK ) and 1 W11259786 (TRACK ) and 1 WPW10327455 (SPRAY ARM ) and 1 WPW10448645 (SPRAY ARM ) and 1 WPW10544004 (STRIKE ) and 1 WPW10653840 (LATCH )"

Near Oakdale Cir, Pflugerville, TX 78660
Kevin B.

Kevin B.

WASHER MAYTAG MHW5630HW0 "Arrived on site and spoke with tech line, no repair performed on washer.

Near Carlotta Ln, Austin, TX 78733
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=20 degrees and RC=37 degrees. Remove the freezer drawer and found the evaporator engulfed with a block of ice. Forced defrost on the unit and it began to defrost. I am ordering the evaporator cover and will return with the HV Control.. Customer signed waiver of damages from defrosting refrigerator. I advised the customer to pull the unit from the wall 24-48 hours before I return and to place towels around the unit and unplug it to allow it to defrost. No water leaks observed during service.; ordrng 1 W11282987 (EVAP COVER)"

Near Brave Face St, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE KITCHENAID KFED500EBS03 Arrived on site to test unit for left front burner not coming on. Replaced burner and switch test unit and unit test good job complete.

Near E 4th St, Austin, TX 78702
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for water leaking. Removed grill found rust on left side of metal cabinet no traces of water to rust location. Removed compressor cover,added water to drain no leaks from drain or pan. Called tech support no traces of water residue to rust location,per tech support added adhesive to freezer liner Sr#7727414123; used 2 WP482338 (ADHESIVE) from stock"

Near Speyside Dr, Austin, TX 78754
Brandon C.

Brandon C.

WASHER MAYTAG MVWB855DC3 "Arrived on site for customer complaint of unit stopping mid cycle, found multiple error codes, F2e1 f5e1 f5e4, I replaced console for stuck UI console, also found faulty lid switch. . ; ordrng 1 W10861642 (latch)"

Near Big Sky Dr, New Braunfels, TX 78132
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to install previously diagnosed UI and panel. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Mead Bend, Pflugerville, TX 78660
Robert J.

Robert J.

WASHER LG WT7200CV Arrived on job for complaints of noise. Found the basket moves. Washer needed under spaner nut. Part is item k050 location in tub parts page. Will also need spaner wrench or socket for spaner nut. ; ordrng 1 PARTRESEARCH

Near Spanish Oaks Club Blvd, Austin, TX 78738
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KSBS25FKWH02 "Arrived onsite for refrigerator not making ice. Performed diagnostics and tested voltage to ice maker and found 120 volts. Advanced ice maker cycle and found not advancing. Measured motor resistance and found opened. Found ice maker mold chipping as well. Found minor ice buildup in fill line. Removed ice in fill tube with steamer. Removed failed ice maker and installed new. Advanced cycle and monitored operation. All tested good, no water leaks detected.

Near Denny Fox Dr, Burnet, TX 78611
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 "Arrived onsite for unit making noise. Tested unit. Found loud noises and unit only turns for a couple of seconds and then turned off. Still getting power. Called tech line. Suggested that is also possible obstruction in the fan motor or belt. Got SR#7727414795. Ordered part. Need 2MAN, 2HR. Office to reschedule ; ordrng 1 2HR (2HR) and 1 2MAN (2MAN) and 1 WPW10211911 (housing)"

Near Guadalupe St, Austin, TX 78701
Scott  M.

Scott M.

OVEN JENN-AIR JJW3830DP02 "Arrived on site for non responsive control. Found some of the lights on the on control were no responsive. Ran diagnostics or error code F2, E0. Replaced the control panel, after replacing the control panel ran diagnostics on the oven operations. Everything ran properly. Job complete."

Near Old Lake Rd, Smithville, TX 78957
Lou S.

Lou S.

WASHER MAYTAG MVWB765FW0 "arrived on site to install previously diagnosed and ordered parts. Due to the valve leaking, the gearcase leaking oil and the clutch failing, I removed and replaced all three parts, cleaned gearcase oil from underneath the unit and calibrated the unit. Due to the water hoses having bad washers/gaskets, I was unable to test the unit for leaks. I advised the customer that after they have replaced the hoses and start a load of laundry to look for any leaks and if they see the unit is leaking, call our office to advise. Hoses left unconnected and power cord left unplugged. No leaks observed during service, job completed."

Near Dakota Dr, Cedar Park, TX 78613
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived to inspect unit with console screen and touch issues. Replaced console and tested properly , advised customer to connect to WiFi"

Near Horse Trap Ln, , TX 78717
Paul R.

Paul R.

DRYER WHIRLPOOL WGD8000DW4 Arrived onsite for a dryer with a scraping sound. I found the back right roller and the idler pulley both causing loud noise. I replaced the bad rollers and tested the dryer. The unit is working as designed. Call complete.

Near Cordova Dr, Austin, TX 78759
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRFC704FPS01 Arrived onsite for a refrigerator with the RC cooling good but everything is melting in the FC. On arrival I did a temp test of the FC and found it at 0 degrees. The customer stated that everything had completely melted and then it started freezing again. I removed the FC evaporator cover and inspected. I found a lot of frost build up on the evaporator right above the drain hole in the chassis. I ran a forced defrost and found the defrost circuit working as designed. I defrosted the ice and frost that was on the coil. I pulled the unit out and inspected the drain tube. I found a large gap at the back of the drain tube and the flapper on the drain extension not setting correctly in the opening. I corrected the flapper and sealed the gap with permagum. The unit is working as designed. Call complete.

Near Chancellroy Dr, Austin, TX 78759
James C.

James C.

RANGE KITCHENAID KSEG950ESS0 Arrived on site and tested operation. Preheated oven to 350 and turned off. Found temperatures falling normally and all functions test good. Instructed customer that the fan can run up to an hour to cool unit off. Unit working as designed. Job complete

Near Lake Side Dr, Georgetown, TX 78628
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED560LHW0 "Arrived to inspect unit with vibrating and panel issues, panel would glitch, will need to return with panel to complete.e was able to correct vibration; ordrng 1 CNOTE (OFFICE RS) and 1 W11378949 (PANEL)"

Near Domain Dr, Austin, TX 78758
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and installed new latch. Tested door closure and found filter door now staying closed. Job complete

Near Daylily Loop, Georgetown, TX 78626
Al R.

Al R.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived to inspect dispenser issues.Found the pantry UI is defective.Customer advised she’ll call back if she wants to proceed with the repair.Job complete All water lines were dry at the time of service

Near Trailside Bend, Round Rock, TX 78665
Brandon C.

Brandon C.

WASHER ELECTROLUX EIFLS55IMB0 "Arrived on site for customer complaint of unit making loud noise, found loose change in between basket and outer tub, ordering gasket. ; ordrng 1 5304520351 (GASKET) and 1 CNOTE (3 HOUR JOB)"

Near Tender Valley Cove, Driftwood, TX 78619
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived onsite for cook top burner flames too low. Inspected unit and work area. Performed diagnostics and tested burners. Found unit on propane, found valves not adjusted after conversion was made. Adjusted valves and tested operations all tests were good."

Near Houston, TX
Jonathan M.

Jonathan M.

COOKTOP KITCHENAID KCGD506GSS00 Arrived on site for cooktop that would not fit the regulator on it. Inspected unit and work area. Found the old regulator not fitting properly. Replaced with new regulator and unit is a tight fit. Unit does not have power to it nor gas going to it yet. Customer was not here to sign. Call complete.

Near Iron Bridge Park Rd, Moody, TX 76557
Noah D.

Noah D.

DISHWASHER GE ZDT975SPJ0SS "Arrived on site to install board and diagnose washer, upon inspection found the board not powered, put customers new board in and retested, no power, reworked power cord and unit turned on. Job complete"

Near Forest Trail, New Braunfels, TX 78132
Scott  M.

Scott M.

RANGE GE JB655SK1SS Arrived for right front burner not working. Ran test found out that harness and element burnt at connections .ordering main harnes top. Please call to set return . ; ordrng 1 WB18X32660 (MAIN TOP HARNES )

Near Walker St, Smithville, TX 78957
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for no cool in fresh food. Diagnosed fresh food not defrosting,removed cover found thermistor that was just replaced in wrong location,diagnosed faulty evaporator thermistor,replaced evaporator thermistor,defrosted evaporator,installed both thermistor in its correct locations. ; used 1 W10316760 (THERMISOR) from stock"

Near Platte Pass, Austin, TX 78734
Paul R.

Paul R.

WASHER WHIRLPOOL WFW9450WW00 Arrived onsite for a washer that is not working and displays an F20 error. I found the fill valve restricting the water flow and not filling the tub fast enough causing the error. The fill valve needs to be replaced. I replaced the fill valve and tested the machine. The washer is working as designed. There were no water leaks present at the time of service. Call complete.

Near Colina Ln, Austin, TX 78759
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to diagnose microwave with a display that cuts out. Performed diagnostic and found display out. Replaced control and display and retested. Display is now bright and functional. All is working as designed. Call complete.

Near Decatur Ct, Leander, TX 78641
Noah D.

Noah D.

REFRIGERATOR KITCHENAID WRV986FDEM00 "Arrived on site to install hv control board, replace control board and tested all parts on fridge, air flow returned and cooling starting. Job complete"

Near Comal Springs, Canyon Lake, TX 78133
Robert J.

Robert J.

WASHER WHIRLPOOL WTW5000DW0 Arrived on job for complaints of not spinning. Ran diagnostics and found no codes. Found service pointer W10754551B to change control.

Near Cat Hollow Club Dr, Spicewood, TX 78669
Brandon C.

Brandon C.

RANGE GE PT7800SH7SS "Arrived on site for customer complaint of clicking noise after self clean and door lock error, I physically had to jiggle the door lock mechanism, clicking stopped and door lock motor found home position. Unit tested good."

Near Shadow Valley Rd, , TX 78676
Clif L.

Clif L.

DISHWASHER KITCHENAID KUDK031TBL2 Arrived on site to diagnose a dishwasher that is not starting cycles. Tested all parts and components and found no mechanical failures with dishwasher at this time. All parts and components are fully functional and no leaks were found at time of service.

Near Mitchell St, Belton, TX 76513
Tyler B.

Tyler B.

DISHWASHER LG LDF5545ST "Arrived to inspect unit not heating, found he error, found heater in pump bad, replaced and tested good"

Near Green Terrace Dr, Round Rock, TX 78664
Kevin B.

Kevin B.

UNKNOWN UNKNOWN VAN NISSAN

Near 221ST DRIVE, Buda, TX 78610
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Arrived on site for customer complaint of unit leaking inside, found defrost drain line was clogged, there was no product inside unit

Near W Cypress, Johnson City, TX 78636
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 "arrived on site to diagnose refrigerator that was not producing ice. Performed diagnostic and found icemaker not cycling. Found icemaker was not plugged in from factory. Plugged in icemaker and retested. Unit is now cycling and producing ice. All is working as designed, no water leaks found. Call complete."

Near Pfluger Farm Ln, Pflugerville, TX 78660
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site for refrigerator RC not cooling. Tested and inspected unit and found failed evaporator motor with harness. Ordering needed part. Customer would like soonest appointment possible. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 W11033168 (EVAPORATOR MOTOR )

Near Vasquez Pl, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWX655DW1 "Arrived on site for washer not completing cycle. Performed diagnostics mode and checked fault codes. Found fault code F7-E6 motor fault. Ran fast spin speed and heavy agitation in test mode. Switched back and forth between agitation and spin. Ran unit on normal wash cycle until unit went in to wash mode. Inspected gear case and clutch. Ran unit in bulk cycle in attempt to recreate failure. Found cam not clicking in place and causing motor fault. Will need to replace actuator and cam.Removed failed cam, actuator and installed new. Performed calibration cycle. Ran test cycle, all tested good. No water leaks detected durning service.

Near Deer Trail, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

WASHER LG WM2050CW "Arrived on site for washer leaking and cap dropped down dispenser. Inspected unit and work area. Removed top and gained access to tub. Removed water line to tub and found cap. Assembled water line and performed diagnostics mode. Found leak coming from cold water line hose, valve to dispenser. Will need to replace hose. Customer approved estimate..; ordrng 1 5214ER4001B (HOSE)"

Near Westview Dr, Georgetown, TX 78628
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Arrived on site for refrigerator tripping breaker and ice maker broken. Tested and inspected unit and found unit on GFCI/AFCI breaker informed customer that whirlpool recommends not to have unit on such a breaker as it creates breaker tripping issues. Also found broken ice maker. No water leaks present at time of service.;

Near W 6th St, Taylor, TX 76574
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ0 Arrived on site for refrigerator that’s not getting the proper temp. Inspected unit and work area. Checked evaporator for frost and found no ice buildup. Checked pressures on my high and low side and found my high side at 105 psi and my low side in the vacuum at -20 psi. Added refrigerant and got pressures up to 135 and -5. Let unit run for 30 minutes and found pressures drop to 125 psi and -16 psi. Office will contact customer for reschedule date.; ordrng 1 W10780378 (compressor) and 1 W10913906 (coupler) and 1 W11179385 (drier-tube) and 1 WPW10239732 (evaporator) and 1 WX5X4 (lokring for sealed s)

Near W Waco Dr, Waco, TX 76710
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE FFTR1821TW5 Arrived on site for refrigerator that is not cooling. Inspected unit and work area. Found evaporator fan and condenser fan running. Felt the evaporator and found no refrigerant combing through the lines. Tested the compressor and for the compressor pulling 1.015 A and was running. However the unit would not cool. Office will need to reschedule customer for service due to part orders and needs to be done same time as other refrigerator.; ordrng 1 5303305677 (drier/filter) and 1 5303918274 (evaporator kit) and 1 5303918659 (compressor) and 1 W10913906 (coupler)

Near W Waco Dr, Waco, TX 76710
Jonathan M.

Jonathan M.

WASHER GE GFW450SSM1WW Arrived on site for washer with a twisted seal. Inspected unit and work area. Found inner gasket twisted and mangled. Tried to readjust gasket but unit has been sitting with gasket twisted for six to eight months and was unable to get rid of the folds. Ordering gasket but part is out of stock. Will have office contact customer when part becomes available for reschedule date.; ordrng 1 WH08X23479 (gasket)

Near W Waco Dr, Waco, TX 76710
Jonathan M.

Jonathan M.

DISHWASHER MAYTAG MDB4949SHZ1 Arrived on site for dishwasher that would not close properly. Inspected unit and work area. Found piece of plastic (not from the machine) stuck in between door and bottom door seal. Removed obstruction and checked for break or tear in seal. None found. Unit is working as designed. Call complete.

Near W Waco Dr, Waco, TX 76710
Paul R.

Paul R.

OVEN KITCHENAID KEBC107KSS0 "Arrived onsite for a wall oven with the door not closing correctly. I found the door hinges bent and possibly the receivers also. I explained to the customer that the hinges would need to be replaced to see if the receivers were still in alignment; ordrng 1 WP4455605 (HINGE-RECV (LEFT)) and 1 WP4455606 (HINGE-RECV (RIGHT)) and 1 WP9760574 (HINGE-DOOR) and 1 WP9760577 (HINGE-DOOR)"

Near Northlake Hills Dr, Jonestown, TX 78645
Al R.

Al R.

FREEZER WHIRLPOOL WRT311FZDW01 Arrived to inspect freezer section cooling issues.Confirmed the door gasket is damaged and is the source of the frost buildup in the freezer compartment.Ordering the freezer door gasket.; ordrng 1 W10741118 (WHITE FREEZER DOOR GASKET )

Near Perez Dr, Fort Hood, TX 76544
Jacob S.

Jacob S.

DISHWASHER MAYTAG MDB4949SHZ0 Arrived onsite for unit install issue. Looked at unit. Found that cabinet piece that the unit is screwed to above had broken off. Cannot fix cabinet. Told customer to call the company that did the install to fix or call a carpentry company to fix cabinet. No issues at this time. Job complete

Near Mill Ridge Trace, Manor, TX 78653
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for refrigerator RC not cooling properly. Tested and inspected unit and found failed condenser motor, control and evaporator cover with fan and harness. Ordering needed needed parts. no water leaks present at time of service.; 1 W11024494 (CONDENSER MOTOR ) and 1 W11024494 (CONTROL )"

Near Sea Island Dr, Pflugerville, TX 78660
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for refrigerator RC not cooling tested and inspected unit and found failed control damper. Removed failed part and replaced with new. Went to install thermistor kit from service pointer. Service pointer states that instructions are in kit. Found no instructions in kit. Called tech line and spoke with Rick to ask on instructions (SR# 7727410176) made aware of issues and was informed that service pointer does not apply to this unit and that unit will need back control, And thermistors. Ordering needed part. no water leaks present at time of service.; ordrng 1 WPW10383615 (THERMISTOR )"

Near Harrisglenn Dr, Austin, TX 78753
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to diagnose dishwasher not heating or drying dishes. Performed diagnostic and found F7E1 error for no heat. Checked resistance at control of element and found element open. Ordering 1 W10518394 heating element. ; ordrng 1 W10518394 (heater)

Near Kenney Fort Crossing, Round Rock, TX 78664
Clif L.

Clif L.

WASHER MAYTAG MVWX600XW1 Arrived on site to diagnose a washing machine that is not completing cycles. Found heavy rust on motor and gear case assembly. Also noted failed shifter and failed main bearing assembly. Bearing assembly is causing heavy leak in unit.. Advise customer not to use unit as it is leaking and possible water damage can occur.

Near N FM 620, Austin, TX 78726
James C.

James C.

COOKTOP GE JP326BOU288 Arrived on site and found left rear receptacle shorted. Also found that the switch has failed. Job complete

Near Deer Dr, Sunrise Beach Village, TX 78643
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW6620HC0 Arrived to test a washer that’s leaking from the bottom. Found the cause of the leak to be a hole in the bellow of the washer. No other water leaks detected at time of service . Ordering bellow . Please call to set up return visit . ; ordrng 1 W11314648 (BELLOW)

Near Cedar Creek, TX
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived to inspect unit not cooling, found fc evap frozen, was able to manual defrost, unit will need thermistor and control and UI replaced to complete ; ordrng 1 CNOTE (SOONER SERVICE ) and 1 WPW10384183 (thermistor)"

Near Klondike Loop, Round Rock, TX 78665
Tyler B.

Tyler B.

DISHWASHER BOSCH SHP865WF5N "Arrived to inspect unit with no power, found 120 v, found 120 and star switch, jumped switch and still no power, unit will need mail control to repair ; ordrng 1 12015863 (CONTROL) and 1 CNOTE (PART AUTHO)"

Near E Austin Ave, Round Rock, TX 78664
Andy  B.

Andy B.

WASHER WHIRLPOOL MVWC465HW2 Arrived on site for washer making noise. Tested and inspected unit and found failed cam and actuator. Removed failed parts and replaced with new. Tested unit and all operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service

Near N Lamar Blvd, Austin, TX 78753
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher tripping the breaker. Upon further inspection, placed the unit in diagnostics showing no error codes. Continued with testing and while testing, I placed my multimeter on the black wire at the junction box and tested amp draw from each mechanical part. All parts are within range of amp draw and the unit operated as designed and did not trip the breaker. I removed the outer door panel to inspect the main control and found it very warm. I verified ohms to the motor and element and checked voltage to the unit and all were good. When I went to verify voltage at the outlet, I found that the outlet itself was very loose. When I plugged the unit back in, the unit came on and then turned off. Checked the breaker (GFCI) and it was good. I unplugged the unit and replaced the main control due to possible damage from it being so hot and plugged then unit back in and it came on and then shut off again. I advised the customer of

Near Running Brushy Bend, Liberty Hill, TX 78642
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site to diagnose refrigerator making noise in the RC, and not cooling. Performed diagnostic and found ice buildup in the RC evaporator cover. Found service pointer W11033419D, which covered this issue. Service pointer recommends replacement of control and Evap cover. Ordering W10889841 Evap cover, W11389713 control. Customer advised to defrost unit 48 hours in advance. ; ordrng 1 W10889841 (cover-evap) and 1 W11389713 (CONTROL )"

Near Daufuskie Island Rd, Round Rock, TX 78664
Andy  B.

Andy B.

OVEN JENN-AIR JJW2430DP01 Arrived on site for oven light turning on by itself. Tested and inspected unit and found failed UI. Removed failed part and replaced with new shipped to customer by whirlpool. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Vasquez Pl, Round Rock, TX 78665
Noah D.

Noah D.

DRYER MAYTAG MED7230HW0 "Arrived on site to inspect dryer for not responding, found dryer with no power to console, 240 at outlet and at terminal, no green light on acu, ordering acu and console. Office to reschedule ; ordrng 1 W11406678 (CONSOLE ) and 1 W11406683 (ACU)"

Near Wosnig Rd, Marion, TX 78124
Robert J.

Robert J.

WASHER SAMSUNG WF331ANR/XAA Arrived on job for complaints of basket not turning. Needs the basket replaced but the outer tub if split open would also need to be replaced

Near Strawn, Kyle, TX 78640
Andy  B.

Andy B.

WASHER MAYTAG MVWC465HW2 Arrived on site for washer not filling with water tested and inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and found some improvement but still has some issues. Called tech line and spoke Ken (SR# 7727412251) was made aware that unit is getting low flow from house. Checked for error codes and found none. Put unit in automatic test cycle and found water pressure low. Was instructed that house has low water pressure and will need to be taken care of and that unit will also need to be on dedicated outlet and breaker. And that no more repairs are to be done at this time unit those are done. Instructed customer on this. No water leaks present at time of service.

Near Thompson St, Taylor, TX 76574
Al R.

Al R.

RANGE WHIRLPOOL WFE505W0JZ0 Arrived to inspect damaged cooktop.Verified the model and serial number.Took photos of damaged cooktop.Removed and replaced it.Job complete

Near Lonesome Oak Dr, Copperas Cove, TX 76522
Jacob S.

Jacob S.

WASHER AMANA NTW4516FW3 Arrived onsite for unit shaking. Tested unit. Found unit shaking. Replaced suspension. Tested unit. Did not solve issue. Ordered part. Rescheduled with customer ; ordrng 1 W10554251 (spin basket)

Near Bennett Ave, Austin, TX 78752
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site for gasket not sealing properly on fresh food door. Found door warped not sealing on fresh food. Ordering door and washers for hinges .Office call to reschedule. ; ordrng 1 LW10599404 (dor-fip WHITE) and 1 WP487576 (washer) and 1 WP489467 (washer TOP)

Near Bern Dr, Del Valle, TX 78617
Noah D.

Noah D.

WASHER ROPER RTW4516FW2 "Arrived on site to install valve for not filling, upon inspection found the valve clogged and not filling drum, replaced valves and retested on drain and spin, rinse and spin and normal. Job complete"

Near Hard Luck Rd, Marion, TX 78124
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWX655DW1 "Arrived on site for washer that is not rinsing or spinning well. Inspected unit and work area. Placed unit in service diagnostics and found an F7 E7 (motor unable to reach target RPM) error code. I ran several tests including heavy agitation, slow spin and high spin. Found no issues. Tested voltage to optical sensor and found it within range. I called Techline and spoke to Dave SR# 7727410799. He had me check to make sure the belt was spinning both directions on the heavy agitation which it did and run the high spin speed for 3 minutes to make sure the optical speed sensor was bad causing the unit to shut down. Unit worked as designed. He advised to make no repairs at this time because the unit is working as designed. He advised this issue was probably caused by an overloaded/unbalanced load. He asked that the customer try to limit their load and to make sure they were washing similar like items. Call complete."

Near N 10th St, Temple, TX 76501
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE320M0ES2 Arrive on site for door issue on range. Found right side hinges bent and failed One of the door hinges was bent replaced hinge with a new one. Tested all operations and everything is working properly and the door is functioning properly.

Near Litton Ln, Cedar Creek, TX 78612
Paul R.

Paul R.

RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for a range with door trim issues. I found the outer door stainless trim separating from the outer door glass on the left side. The outer door needs to be replaced. Ordering W11176456 GLASS-DOOR..; ordrng 1 W11176456 (GLASS-DOOR)

Near Lambert St, Andice, TX 78628
David  Z.

David Z.

MICROWAVE BOSCH HMC80251UC/01 "Arrived on site to diagnose microwave with fading display. Performed diagnostic and tested unit. Brightness is at ,ax setting and will not go high, but it’s about half as bright as the oven is. Ordering 1 12014013 control panel. ordrng 1 12014013 (CONTROL PANEL)"

Near Red Bud Ln, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOD51EC0AS03 "Arrived on site for oven, customer removed door and hinges locked up and was not able to install. Inspected unit work area. Found hinges will need to be removed to correct and reinstalled. Removed hinges and corrected. Assembled door and installed door. Tested door operation. All tested good."

Near Fannin Battleground Ln, Georgetown, TX 78628
Clif L.

Clif L.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to diagnose an oven where steam is affecting the control panel when the door is opened. Contacted tech line and spoke with Leon he advised no repairs are possible to prevent this issue and to advise homeowner to ensure food is wrapped tightly with aluminum foil to prevent excess moisture from entering oven cavity. No further repairs can be done at this time and job is complete.File#7727408341

Near Plumewood Dr, Austin, TX 78750
Tyler B.

Tyler B.

WASHER MAYTAG MVWB765FW3 "Arrived to inspect unit with low water error tested unit and found housing defective, replaced and tested properly"

Near Carmel Dr, Round Rock, TX 78681
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KFCS22EVMS8 Arrived on site today no say refrigerator that is not cooling properly. Tested parts and components and found control not registering freezer temperature properly as freezer thermistor is 40+ degrees in freezer is registering negative temperatures. Advised homeowner on findings and possibility of a sealed system issue as well as the unit has been overworking itself.

Near Pickfair Dr, Austin, TX 78750
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for unit not getting to temp. Found unit off by 6 degrees at average temp. Calibrated oven to +10 test unit and unit test good job complete.

Near Borromeo Ave, Pflugerville, TX 78660
Jacob S.

Jacob S.

WASHER AMANA NTW4516FW3 Arrived onsite for unit. Shaking. Tested unit. Found that suspension was bad. Ordered part. Rescheduled with customer. ; ordrng 1 W10780045 (suspension)

Near Sandhurst Cir, Austin, TX 78723
Tyler B.

Tyler B.

DISHWASHER FRIGIDAIRE FDB4315LFC0 "Arrived to inspect unit with touch panel errors, found unit to need UI

Near Barlow Dr, Round Rock, TX 78681
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived onsite for door to unit coming off. Tested unit. Found that right hinge was broken. Replaced hinge. Tested unit. Unit test good. No leaks at this time. Job complete

Near Thornless Cir, Hays, TX 78610
Noah D.

Noah D.

VENTHOOD WHIRLPOOL WVW7336JS0 "Arrived on site for vent hood issue, upon inspection found the vent hood installed incorrectly moved to the left, customer wanted to move over brackets and wall mounts for vent hood, informed builder that we do not remount hoods and move over all hardWare, customer will get will install company. Complete"

Near Rain Dance, New Braunfels, TX 78130
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Arrived on site and inspected refrigerator and found a large ice mass in the ice bin, took one picture. Replaced water valve but could not replace icemaker it is buried under solid ice. Customer is going to defrost refrigerator and melt all the ice and if icemaker is needed it will need to be brought back and replaced. The water leaks from connections at time of service. Job complete"

Near Gate Tree Ln, Austin, TX 78745
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site o inspect fridge for continued leaking, upon inspection found the inlet for ice maker frozen in a. Lock, causing water to flood he ice bucket and cabin, unfroze block and bucket and replaced. Complete"

Near Rusty Gate Way, New Braunfels, TX 78130
Scott  M.

Scott M.

WASHER MAYTAG MVWX655DW1 Arrived to diagnose washer found that the latch switch was broken. I replaced the latch switch tested the operation everything is working as it should. Ran diagnostic and everything works as it should. No leaks detected at time of service.

Near Plum St, Bastrop, TX 78602
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4616FW0 "Arrived on site and inspected washer and found drain hose is split and leaking water, took 1 picture. It will need to be replaced. No water leaks detected from connections at time of service.; ordrng 1 W11244231 (DRAIN HOSE )"

Near Brodie Ln, Austin, TX 78745
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer making loud noise during spin cycle. Checked gear case and found oil dripping from it. Replaced gear case cam and belt. Ran diagnostics and calibration . All checked normal .no water leaks detected at time of service . Job complete.

Near Cedar Creek, TX
Al R.

Al R.

DISHWASHER MAYTAG MDB4949SDH2 Arrived to install previously ordered part.Realized it was not the part intended for repair.Ordering W10300924V tub gasket to complete the repair.; ordrng 1 W10300924V (TUB GASKET)

Near Coyote Cir, Harker Heights, TX 76548
Robert J.

Robert J.

WASHER MAYTAG MVWB855DC3 Arrived on job for complaints of not starting. Found console dead. Console was replaced After replacement test operation

Near Ware Dr, Buda, TX 78610
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "arrived on site to inspect refrigerator not dispensing water and not making ice. Upon further inspection, I tested both dispensers and nothing happened. Checked the door switches as both are good and closing all the way. Verified water into the unit was good. Found the reservoir frozen and the valve not functioning. Removed and replaced the reservoir and valve and retested and the ice maker fill tube filled the ice tray but still no water dispensing at the door. I removed the water tube from the valve to the top left hinge and it was clear. Contacted Techline and spoke to Bruce and advised of my findings. Bruce had me test voltage at the control for the water dispenser ad there was no voltage. Had me check voltage to the auger motor and there was not 120V. Tested the harness from the door switch to the connection above the light in the RC section and there was no continuity at the black/red wire

Near Honey Comb Mesa, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR LG LMXS27626D/01 Arrived on site for ice build up in freezer section. Found middle divider slightly bent preventing good seal. Installed a new plate assembly checked door seals good.

Near Bilbrook Pl, Austin, TX 78748
Clif L.

Clif L.

MICROWAVE KITCHENAID KEMS377DBL1

Near Mountain Lake Cir, Austin, TX 78750
Richard P.

Richard P.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived onsite for the dishwasher upper rack rubbing on gasket. During testing found that the upper rack is slightly rubbing on the gasket. Adjusted upper rack to where it is not rubbing on the gasket anymore. Complete

Near Laurel Ridge, San Marcos, TX 78666
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "arrived on site to inspect refrigerator no cool. Upon further inspection, customer had the unit unplugged due to it not cooling and the “motor” being loud. I plugged the unit in and immediately could hear the compressor trying to start and was making a loud noise. I unplugged the unit and then plugged it back in and could hear the start device click then the compressor trying to ramp up speed but it failed. I advised the customer of my findings and that it needs a new compressor. I am ordering the compressor, evaporator, dryer, access valve, and CNOTE-2HR JOB, CNOTE-OFFICE TO SCHEDULE RETURN SERVICE. Unit left unplugged and is not connected to water source. ; ordrng 1 CNOTE (2 HR JOB) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE) and 1 TJ90SD8404 (ACCESS VALVE) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"

Near Angel Springs Dr, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the power supply and the FC evaporator motor. I tested the unit and it is working as designed.

Near Lakeshore Cir, Lago Vista, TX 78645
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for not powering on. Performed diagnostics and tested voltage to unit and found 240 volts. Traced voltage to thermal fuse. Tested fuse and found opened. Removed failed fuse and installed new. Performed diagnostics mode and tested cooling fan in high and low speed. Tested in normal operation. Found proper air flow from fan. Tested all other operations. All tested good. ;

Near Millard St, Georgetown, TX 78628
Al R.

Al R.

OVEN WHIRLPOOL WFE550S0HZ1 Arrived to inspect range temperature issues.Confirmed the complaint andCalled Whirlpool Tech line and spoke with CHRISSR#7727404188I was instructed to replace the control.Removed and replaced it.Reassembled and unit tested as designed.Job complete

Near Snowy River Dr, Killeen, TX 76549
Jacob S.

Jacob S.

WASHER SAMSUNG WA400PJHDWR/AA-03 Arrived onsite for unit not draining water. Tested unit. Water is not draining. No issues at this time. Job complete

Near Star Meadow, Kyle, TX 78640
Al R.

Al R.

MICROWAVE WHIRLPOOL WMHA9019HZ1 Arrived to inspect microwave door issues.Confirmed the display issues and removed and replaced the door.Reassembled and did the 2 minute water cup test and unit tested as designed.Job complete

Near Flag Stone Dr, Killeen, TX 76542
Jacob S.

Jacob S.

DRYER WHIRLPOOL MEDC465HW0 "Arrived onsite for unit not heating. Tested unit. Found that the wall socket is not keeping stable power going to the unit. Let customer know of the issue, and to contact an electrician to remedy the issue. No issues at this time."

Near Kincraig Ct, Austin, TX 78754
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DC4 Arrived on site for washer not operating. Tested and inspected unit and found failed UI and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Creekview Dr, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG550S0HZ0 Arrived on site for oven intermittently tripping circuit breaker. Customer stated that when failure happens it will usually occur in the middle of night and has not tripped circuit breaker when in use. Removed back panel and inspected wire harness. Removed connector and inspected. Inspected DSI control and spark igniters. Called Whirlpool tech support and spoke with Dave. He stated issue was with house electric and not unit. (SR# 7727410805).

Near Brenham Pass, Georgetown, TX 78633
Kevin B.

Kevin B.

DISHWASHER LG LDT7797ST Arrived on site and found IE error code showing on user interface. code will happen in the first few minutes of a cycle. Spoke with LG tech line and they recommended inspecting hall sensor on the air assembly. Found one lavender wire is cut to the hall sensor and after reconnecting it the washer will now progress on a normal cycle. Recommended customer used dishwasher magic to remove any buildup inside the dishwasher. No water leaks from connections at time of service, job complete."

Near Explorer, Lakeway, TX 78734
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived to inspect unit with no lights, found bad modules replaced and tested good"

Near Falcon Dr, Round Rock, TX 78681
Leonardo C.

Leonardo C.

DISHWASHER BOSCH SHE3ARF6UC Arrived on site to test unit for unit not washing correctly. Test until and found pump working but unit not getting enough water. Will need to order new fill valve 00637572.. ; ordrng 1 00637572 (FILL VALVE )

Near Partridge Cir, Austin, TX 78758
Robert J.

Robert J.

WASHER MAYTAG MVWB965HW0 Arrived on job for complaints of noise. Found tape that secured the wire harness separated and was scraping the sides. Re secured tape with extra and retested.

Near Sweet Gum Dr, Kyle, TX 78640
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator ice maker leaking water in the housing. Upon further inspection, I found where the ice maker fill tube chute was full of ice and there was evidence of water spillage on the ice maker and inside the housing. I removed and replaced the ice maker and tested. The ice maker is operating as designed. In the process of replacing the ice maker, I found where the clips on the ice bin were broken. I am ordering the ice bin ad having it shipped directly to the customer (D2C). No water leaks observed during service.; ordrng 1 W11185686D2C (ICE BIN)"

Near S Gadwall Ln, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator not dispensing water and the ice dispenser not working. Upon further inspection, I verified both switches were working then removed and replaced the UI and tested. Unit is operating as designed. No leaks observed during service, job completed."

Near Kwai Cove, Leander, TX 78641
Scott  M.

Scott M.

REFRIGERATOR KENMORE 253.681728 "Arrived on site for fresh food gasket falling out of place . Replaced gasket Door sealing properly . Nonwater leaks detected at time of service . Job complete ."

Near Mesquite Trail, Lexington, TX 78947
Lou S.

Lou S.

OVEN JENN-AIR JLRP548WP01 "arrived on site to install previously diagnosed and ordered parts. Due to the unit showing error code F1E1 at the previous service call, I removed and replaced the user interface and main ACU and tested. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Juniper Rim Rd, Leander, TX 78641
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site to replace fan. Found fan working correctly and issue being the door not making contact with switch holders. Secured switch holder for door to make contact. Test unit and unit working as designed unit heating and no noise or shutting off

Near Pfluger Farm Ln, Pflugerville, TX 78660
Brandon C.

Brandon C.

MICROWAVE GE ZEB1227SL1SS "Arrived on site for customer complaint of door not opening, found broken latch, ordering parts. ; ordrng 1 WB10X27080 (LEVER SWITCH) and 1 WB14X10049 (board latch)"

Near Winchester Dr, Dripping Springs, TX 78620
Richard P.

Richard P.

OVEN KITCHENAID KODE500ESS02 Arrived onsite for the oven error code F1E0. During testing found error code F1E0 which UI failure. replaced UI and oven tested good.

Near Capitare, New Braunfels, TX 78132
Clif L.

Clif L.

WASHER MAYTAG MHW5630HW0 Arrived on site to diagnose a washing machine that is leaking and has abnormal vibration during spin. Found shocks worn and door boot torn. All four shocks and door boot will need to be replaced to complete repair..; ordrng 1 W11314648 (BELLOW)

Near Hawick Dr, Round Rock, TX 78681
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site today cause a dishwasher that is not cleaning properly. Tested unit and found loose wiring on pump assembly causing intermittent operation. Rewired pump properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Finstown St, , TX 78634
Richard P.

Richard P.

WASHER WHIRLPOOL WTW5700XL2 Arrived onsite for the washer not working has burning smell. During inspection found that the motor capacitor had imploded which caused the smell and the popping noise.

Near S Stagecoach Trail, San Marcos, TX 78666
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site for refrigerator not dispensing water. Tested and inspected unit and found failed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Arial Dr, Austin, TX 78753
Kevin B.

Kevin B.

REFRIGERATOR MAYTAG MRT118FZEM00 "Arrived on site and inspected refrigerator and found evaporator drain is blocked. After clearing evaporator drain with steamer it is now working properly. No water leaks from connections at time of service, job complete.

Near World of Tennis Sq, Lakeway, TX 78738
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived onsite for a refrigerator not cooling correctly to possibly replace previous diagnosed sealed system components and controls. I found the UI showing PO when I arrived. The customer stated the PO is constantly showing up. I found the RC cooling but the FC wasn’t cooling at all. I ran service test 3 and found the controls resetting as soon as the FC evaporator fan tried to start. I found the fan shorting out and I found the power supply getting hot and smoking. I replaced the power supply control and the FC evaporator fan. I tested the unit. I found the RC only getting to 60 degrees and the temp dropping very slowly. I found the low side line frozen to the compressor. I found the RC coil completely frosted up. I explained to the customer that this was probably caused by the unit doing the power reset and constantly trying to coon the RC. I defrosted the coil and tested the unit. The RC dropped to 46 degrees after 20 minutes and the sealed syst

Near Venezia View, Leander, TX 78641
James C.

James C.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site and pulled oven to test fuses. Found thermal fuse has failed. Installed new and tested operation. Found unit now heating properly. Job complete

Near Long Mountain, Horseshoe Bay, TX 78657
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Arrived on site for a defective pad,replaced icemaker pad on dispenser tested dispenser unit working as designed."

Near Long Champ Dr, Austin, TX 78746
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WMH31017HB2 Arrived onsite for unit not sitting on wall bracket correctly. Confirmed wall bracket was not installed correctly and causing door to unit not shutting correctly. Tightened screws to door latch. Tested unit. Unit test good. Instructed customer on getting wall bracket re mounted. No issues at this time. Job complete

Near Kira Ln, Manor, TX 78653
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEE745H0FS2 Arrived on site to test unit for no display. Test unit and found connection to display board was disconnected. Secured connection test unit and unit test good job complete.

Near Domain Dr, Austin, TX 78758
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site to diagnose refrigerator with reported water lines freezing over. When I spoke with resident they informed me that the issue they had was a water bottle / glass with liquid has frozen and broken on the top shelf, resulting in a safety issue with Glass. Checked unit and advised to keep liquids off the top shelf as they sit in front of the damper vent from the freezer, and it’s blowing freezing air on them. Water lines were working as designed at this time, and no issue was found with them. If RC freezing issues get worse we would need to return with a damper, also advised to raise RC temp as well. All is working as designed at this time. Call complete."

Near Domain Dr, Austin, TX 78758
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site to diagnose refrigerator with a UI that has no temperature control on it. Called tech line, and was advised to order a UI as a customer complaint from Plainfield. SR7727407325. The unit has no temperature control on the UI or in the damper assy. When I tried to install the new UI, found it does not have the right connectors for the unit, as the unit has a 2 pin and 6 pin connection. The new UI is showing as the correct part number, but has 2 4pin connectors. Parts to research and find us correct UI for this unit to allow temp control. No other action we can take at this time. Office to reschedule when we can find correct part."

Near Domain Dr, Austin, TX 78758

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