Near Driftwood, TX 78619
Robert
Job Details: 10/03/2018
KDTM354DSS4 Arrived on job for complaints of upper rack falling. Replaced adjuster on left side and test operation. No leaks detected
Near San Marcos, TX 78666
Derek S.
Job Details: 10/03/2018
MVWB835DW3 Arrived on site to repair unit for long fill. I found the water valve housing faulty due to mechanical failure, replaced the water valve and verified operations, no water leak present at the time of service
Near San Marcos, TX 78666
Derek S.
Job Details: 10/03/2018
MVWB835DW3 Arrived on site to repair unit for long fill. I found the water valve housing faulty due to mechanical failure, replaced the water valve and verified operations, no water leak present at the time of service
Near Killeen, TX 76542
Arthur B.
Job Details: 10/03/2018
WRF736SDAM13 (French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not cooling properly. Inspected evaporator and found all frozen over. Also found damper not opening up in RC section. Unit will need new control,UI and damper to complete repair. Customer will have unit defrosted prior tomR/V. OF to R/S after authorization is given for parts. All water connections were dry at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 10/03/2018
WRS325FDAM04 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator leaking water from dispenser area and LED lights not working as well. Tested unit and found slow water flow at dispenser. Also found ice maker leaking into bin causing ice to clump up. Will also need LED assembly to complete repair. R/S for 10/8. All water connections were dry at time of service.
Near San Marcos, TX 78666
Derek S.
Job Details: 10/02/2018
RTW4516FW2 Arrived on site to repair unit for water leak, I found a wire lodged in the propeller drain pump causing leak, cleared out the pump and verified is draining as designed, no water leak present at the time of service
Near San Marcos, TX 78666
Derek S.
Job Details: 10/02/2018
RTW4516FW2 Arrived on site to repair unit for water leak, I found a wire lodged in the propeller drain pump causing leak, cleared out the pump and verified is draining as designed, no water leak present at the time of service
Near San Marcos, TX 78666
Derek S.
Job Details: 10/02/2018
WRF535SWHZ00 Arrived on site to repair unit for no ice, i found that the icemaker was connection to unit harness was not seated correctly, I reconnected the icemaker and uni5 started a harvest cycle, verified icemaker filled with water, no water leak present at the time of service
Near San Marcos, TX 78666
Derek S.
Job Details: 10/02/2018
WRF535SWHZ00 Arrived on site to repair unit for no ice, i found that the icemaker was connection to unit harness was not seated correctly, I reconnected the icemaker and uni5 started a harvest cycle, verified icemaker filled with water, no water leak present at the time of service
Near Austin, TX 78753
Wesley
Job Details: 10/02/2018
W11245251 Switch kit service pointer. SR 7723100107 Talked with techline after repeat symptom and found wiring to be miswired from factory. Was advised to re wire with switch kit according to service pointer. Ordering switch kit to repair. All else checks good.
Near Georgetown, TX 78633
Tyler B.
Job Details: 10/02/2018
Near Cedar Park, TX 78613
Lou
Job Details: 10/02/2018
arrived one ore to inspect dryer not drying. Upon further inspection, using my dryer vent tester kit, I placed the tester inside the drum on the air vent and placed the unit in fluff mode and tested. The card to the kit never fell off on any test (3 times). I turned the heat on to the unit at the console and turned the unit on and felt a little heat. I removed the back panel to expose the wiring , fuse, cutoffs and element. I verified ohms to all of the components. I removed the element to further inspect and found that the e the element assembly was burnt and will crack soon, but the element checked good on ohms. I removed and replaced the element to prevent a future call back. In the process of removing the connections, one of the connectors broke so I had to use the cutoff that was prescreened and I used the wire that was in the cutoff packaging to repair the broken connector. I tested the unit and it operated as designed other then poor airflow. I advised the customer of my finding
Near Georgetown, TX 78633
Tyler B.
Job Details: 10/02/2018
Near Robinson, TX 76706
Arthur B.
Job Details: 10/02/2018
GLD4200L00BB (Dishwasher) - Arrived onsite to install new drain pump and cap to dishwasher. Uninstalled dishwasher and removed drain pump assembly. Installed new replacement. Installed rinse aid cap. Reassembled. Tested unit. Unit now fills,washes drain and heats as intended. All water connections were dry at time of service.
Near San Marcos, TX 78666
Derek S.
Job Details: 10/02/2018
AGR5330BAS2 Arrived on site and replaced the valve due to mechanical failure, verified operations, no gas leak present at the time of service
Near San Marcos, TX 78666
Derek S.
Job Details: 10/02/2018
AGR5330BAS2 Arrived on site and replaced the valve due to mechanical failure, verified operations, no gas leak present at the time of service
We serviced a
Arrived on site for glass shattered in fresh food and in freezer compartment. Found all glass shelves in fresh food section shattered and broken. Found on the right inside Liner wall a small gouge. All fresh food section parts will have to be replaced due Dustin gave me an SR# but I accidentally deleted it while typing my notes. However the SR# is in Whirlpools file.
Model All water connections were dry.
Near Bastrop, TX 78602
Thomas L.
Job Details: 10/02/2018
Near Leander, TX 78641
Lou
Job Details: 10/02/2018
arrived on site to inspect washer stopping mid cycle. Upon further inspection, I placed the unit in diagnostics and tested. The unit showed error code F8E1-long fill, no fill. I cleared the code and continued with testing. The unit operated as designed with no error codes at the end of testing. At this time, I cannot find anything mechanically wrong with the unit. I provided recommendations to the customer on use ad care of the washer. No water leaks observed during service, job completed.
Near Austin, TX 78717
Tyler B.
Job Details: 10/02/2018
Near Leander, TX 78641
Lou
Job Details: 10/02/2018
arrived one site to inspect cooktop burner not working. Upon further inspection, i tested all of the burners and found that the right rear burner not heating up. After inspecting the burner even further, I found that the wiring connector was loose. I adjusted the connector and tightened it and tested the burner and it operated as designed. Job completed.
Near Manor, TX 78653
Wesley
Job Details: 10/02/2018
Arrived on site and found unit control broken. Replaced control. All checks good. Now unit is operating as designed.
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/02/2018
WFE515S0ES1 Arrived on site to repair unit for low temps. I found the temp was out of range was averaging 320 at 350: replaced the control and sensor due to out of spec, unit is now working as designed.
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/02/2018
WFE515S0ES1 Arrived on site to repair unit for low temps. I found the temp was out of range was averaging 320 at 350: replaced the control and sensor due to out of spec, unit is now working as designed.
Near Austin, TX 78717
Tyler B.
Job Details: 10/02/2018
Near Waco, TX 76708
Arthur B.
Job Details: 10/02/2018
MEDB765FW0 (Dryer) - Arrived onsite for customer complaint of door popping open when running. Was able to adjust bottom door hinges. Installed new strike and door catch. Tested door. Door now closes and stays closed during cycle.
Near Bastrop, TX 78602
Thomas L.
Job Details: 10/02/2018
Arrived on site for no cool condition. Found fresh food section at 37.6 and freezer was at 9 degrees. Unit functioning properly. All water connections were dry
Near Austin, TX 78717
Tyler B.
Job Details: 10/02/2018
Near Georgetown, TX 78626
Jonathan
Job Details: 10/02/2018
GE dishwasher model# GLD4260L00SS. Arrived on site for dishwasher leaking water all around dishwash
Near Waco, TX 76710
Arthur B.
Job Details: 10/02/2018
WDF540PADW1 (Dishwasher) - Arrived onsite to install new control and OWI sensor to dishwasher from prior tech’s diagnosis. Removed control and OWI sensor and installed new replacement. Reassembled. Tested unit. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service.
Near Austin, TX 78753
Wesley
Job Details: 10/02/2018
Arrived on site and found unit operating as designed no smell. Recommended cleaning procedures as regular part of maintenance. And reduced soap usage. All else checks good. No leaks at time of service.
Near Bastrop, TX 78602
Thomas L.
Job Details: 10/02/2018
Arrived on site, checked freezer. There was ice build up inside the cabin floor. Found drain tube defective. Replaced drain tube. All water connections were dry.
Near Woodway, TX 76712
Arthur B.
Job Details: 10/02/2018
WED8500DC0 (Dryer) - Arrived onsite for customer complaint of dryer making loud screeching noise when tumbling. Removed bulkhead and found nail grinding in blower wheel area. Removed obstruction and reassembled. Dryer now tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78703
Scott
Job Details: 10/02/2018
Kitchen aid dishwasher , not drying properly
Near Bastrop, TX 78602
Thomas L.
Job Details: 10/02/2018
Arrived on site for no cool condition in freezer. Found 3 way refrigerant valve was stuck in the fresh food position and would not move to freezer position. Replaced valve. Defrosted fresh food evaporator with steamer. Watched system function in Step 4 of diagnostics. All systems worked correctly. All water connections were dry.
Near Austin, TX 78753
Wesley
Job Details: 10/02/2018
Arrived on site and replaced switch harness to repair sparking. Unit is now operating as designed. Advised customer on repair.
Near Austin, TX 78753
Wesley
Job Details: 10/02/2018
Arrived on site to inspect poor washing symptom and low water. No error codes. Valves operating properly. All else passes inspection. Advised customer on unit design. Water connections dry.
Near Waco, TX 76712
Arthur B.
Job Details: 10/02/2018
WRF954CIHZ00 (French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not dispensing water. Found solenoid on water valve not opening. Removed and replace water valve. Reassembled. Tested unit. Unit now dispenses water as intended. All water connections were dry at time of service
Near Austin, TX 78739
Brandon
Job Details: 10/02/2018
Arrived on site for customer complaint of unit not starting. I found bad thermal fuse, replaced fuse, unit tested good. Instructed customer to have vent cleaned.
Near Taylor, TX 76574
Wesley
Job Details: 10/01/2018
Arrived on site and installed fuse and 3 prong switch to repair short in switch. And blown fuse. Unit is now operating as designed.
Near Killeen, TX 76543
Arthur B.
Job Details: 10/01/2018
MVWB450WQ0 (Too Load a Washer) - Arrived onsite for customer complaint of top load washer leaking from bottom rear when washing. Lifted top and found leak coming from bleach dispenser. P&L are as follows; WPW10187307 (Bleach Dispenser) $70.00,TL290 $189.99 plus tax. Collected SVC fee today. Customer wrote check for $99.00 but forgot to add taxes. Customer will settle on return. R/S for Friday 10/5 12P-5P. All water connections were dry at time of service.
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/01/2018
KSRL25FTSS01 Arrived on site to repair unit for no ice, i verified that the optical board was working as designed, found icemaker defective electrical failure in module, replaced the icemaker and it filled with water, verified no water leak present at the time of service
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/01/2018
KSRL25FTSS01 Arrived on site to repair unit for no ice, i verified that the optical board was working as designed, found icemaker defective electrical failure in module, replaced the icemaker and it filled with water, verified no water leak present at the time of service
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/01/2018
Near Austin, TX 78748
Brandon
Job Details: 10/01/2018
Arrived on site for customer complaint of noise issue, found bad roller wheel, I replaced dryer repair kit, unit tested good.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 10/01/2018
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/01/2018
Near Hutto, TX 78634
Wesley
Job Details: 10/01/2018
Arrived on site and installed catch due to door not staying latched. Found deformity with cabinet panel preventing proper latching. Ordering panel and strike to repair.
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/01/2018
Near Cedar Park, TX 78613
Lou
Job Details: 10/01/2018
arrived on site to inspect dishwasher rack broken. Upon further inspection, I found that the right upper rack track had come apart and the left upper rack track was bent. I removed and replaced cos and tested the unit and the unit operated as designed. No water leaks observed during service, job completed.
Near Killeen, TX 76549
Arthur B.
Job Details: 10/01/2018
WF337AAGXA (Front Load a Washer) - Arrived onsite to remove and replace water valve dispenser assembly from prior visit’s diagnosis. Removed assembly and installed new replacement. Reassembled. Tested unit. Found no leaking coming from new assembly. All water connections were dry at time of service.
Near Austin, TX 78732
Cliff
Job Details: 10/01/2018
Whirlpool range WEE510S0FS1. Arrived on site to diagnose a range that is not responding to controls. Found control shorted out causing unit not to respond to user input. Replaced control and tested unit. Found all is working properly at this time.
Near Round Rock, TX 78665
Wesley
Job Details: 10/01/2018
Arrived on site and replaced pad. All checks good. Unit is now operating as designed. Water connections dry.
Near Manor, TX 78653
Joseph C.
Job Details: 10/01/2018
WMH53521HZ3 Arrived on site for “microwave hood light not working” complaint. Inspected unit and found faulty control blew out lamp socket. Removed and replaced control and lamp socket. Unit tests good.
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/01/2018
Near Canyon Lake, TX 78133
Derek S.
Job Details: 10/01/2018
PYET244AYW Arrived on site and replaced the timer due to unit no heating at the 20min mark timed dry, verified unit is now heating at the 20 min mark. Dryer and duct free of lint at the time of service
Near Canyon Lake, TX 78133
Derek S.
Job Details: 10/01/2018
PYET244AYW Arrived on site and replaced the timer due to unit no heating at the 20min mark timed dry, verified unit is now heating at the 20 min mark. Dryer and duct free of lint at the time of service
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/01/2018
Near Austin, TX 78727
Wesley
Job Details: 10/01/2018
Arrived on site and removed drain plug from disposal to allow DW to function and drain. All checks good.
Near Austin, TX 78754
Joseph C.
Job Details: 10/01/2018
KSEG950ESS1 Arrived on site for “noisy clicking, during operation” complaint. Inspected unit and found bent shaft on convection fan. Removed and replaced convection fan. Tested unit and found to be operating properly.
Near Georgetown, TX 78628
Lou
Job Details: 10/01/2018
arrived on site to inspect cooktop making clicking sound after ignition. Upon further inspection, after plugging the unit back in, I found that the front left valve was stuck and causing the Ignitor to constantly arc. I attempted to pull the valve knob stem out, but could not. Also found that the grates are warped and the inner front rubber feet on both grates do not touch the cooktop surface. I am ordering both grates, front left valve, and the cooktop. I am ordering the cooktop due to it possibly being warped but will test the new grates before installing the cooktop. I scheduled return service for 10/8/18. No gas leaks observed during service.
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/01/2018
WOD93EC0AS05 Arrived on site and replaced the control panel due to bubble cosmetic damage, verified operations,
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/01/2018
WOD93EC0AS05 Arrived on site and replaced the control panel due to bubble cosmetic damage, verified operations,
Near Austin, TX 78749
Kevin
Job Details: 10/01/2018
Arrived on site and replaced all suspension found broken on previous visit, Replaced heater connection and reattached harness to heater and it is now operating properly. Ran a test diagnostic cycle and completed properly, no water leaks from connections at time of service, job complete
Near Lampasas, TX 76550
Arthur B.
Job Details: 10/01/2018
JB860DJ5WW (Freestanding Range) - Arrived onsite for customer complaint of freestanding range light not coming on in upper oven. Removed back panel and found relay board shorted causing light not to come on. Ordering new relay board to complete repair. R/S for 10/4.
Near Georgetown, TX 78628
Tyler B.
Job Details: 10/01/2018
Near Lampasas, TX 76550
Arthur B.
Job Details: 10/01/2018
MVWC416FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning out clothes. Ran diagnostics and found error code F7E7 (Motor Fault). Tilted unit up and found motor had a burnt smell. Removed and replaced motor. Reassembled. Calibrated unit. Unit calibrated successfully. Unit now fills,agitates,drain and spins as intended. All water connections were dry at time of service.
Near Georgetown, TX 78628
Lou
Job Details: 10/01/2018
arrived on site to inspect dishwasher kick plate not secured. Upon further inspection, I found that the ick plate retainers were missing. I installed two retainers and tested the unit and the unit operates as designed. No water leaks observed during service, job completed.
Near Austin, TX 78732
Chase
Job Details: 09/28/2018
KDTE704DSS Arrived on site. Checked dishwasher for no operation. Found control panel not responding at all and drain pump running but not moving water. Replaced console and found drain pump impeller broken due to debris stuck in pump. Replaced drain pump and tested unit. All functions of dishwasher check good after repair, no water leaks present
Near Kyle, TX 78640
Derek S.
Job Details: 09/28/2018
KRMF706ESS Arrived on site to repair unit for noise in freezer section when closing the door, I found a rivot broke off of the left bracket and bent the shaft, I replaced the rivot and replaced the shaft, Mr Barr’s informed that he is not happy that the cabinet is not level and is going to try to swap unit with his dealer, no water leak present at the time of service, see notes
Near Kyle, TX 78640
Derek S.
Job Details: 09/28/2018
KRMF706ESS Arrived on site to repair unit for noise in freezer section when closing the door, I found a rivot broke off of the left bracket and bent the shaft, I replaced the rivot and replaced the shaft, Mr Barr’s informed that he is not happy that the cabinet is not level and is going to try to swap unit with his dealer, no water leak present at the time of service, see notes
Near Lampasas, TX 76550
Arthur B.
Job Details: 09/28/2018
MVWC415EW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning or agitating. Tilted unit up and found capacitor faulty. P&L are as follows;W11158831 (Capacitor) $127.16,TL150 $169.99 plus taxes. Removed and replaced capacitor. Reassembled and calibrated unit. Unit completed successfully. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.
Near Elgin, TX 78621
Wesley
Job Details: 09/28/2018
Arrived on site and found no rattling at time of service, sounded like condenser rattle. Heat treated all seals and checked temps. All looks good. unit is operating as designed after seal repair. Adjusted ice cube size. No leaks at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/28/2018
Arrived on site, checked unit. Fresh food cabinet was not cooling. Found fan in fresh food section has failed. Defrosted and replaced. All water connections were dry. Had no internet connection so Erica ran card and it was approved.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 09/28/2018
Near Pflugerville, TX 78660
Tyler B.
Job Details: 09/28/2018
Near Lampasas, TX 76550
Arthur B.
Job Details: 09/28/2018
WTW5000DW0 (Top Load Washer) - Arrived onsite to install new gearcase to top load washer from prior tech’s diagnosis. Removed gearcase and installed new replacement. Installed new washplate. Reassembled. Calibrated unit. Unit calibrated as intended. Unit now fills,agitates,drain and spins as intended. All water connections were dry at time of service.
Near Taylor, TX 76574
Wesley
Job Details: 09/28/2018
Arrived on site and found unit operating as designed. Slow leaky valve. Replaced leaky valve. No leaks at time of service, all checks good. Unit operating as designed.
Near Taylor, TX 76574
Wesley
Job Details: 09/28/2018
Ari ed on site and found unit operating as designed with broken latch. Replaced door latch. Now everything checks good.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 09/28/2018
Near Georgetown, TX 78633
Lou
Job Details: 09/28/2018
arrived inside site to inspect oven making noises. Upon arrival, the customer explained that when they Bake at 400 degrees the oven makes loud popping noises and other loud noises. Also, they advised that the inspector said the bottom oven was 70 degrees too high. Upon further inspection, using my thermalcouple, I placed my lead in the middle of the center rack and began testing on Bake at 350 degrees. I turned the top oven on to see if I could hear the noises the customer is concerned about. Once the bottom oven beeped at 350 preheat my reading was 407. My next four readings were 307, 376, 318, and 377 for an average of 357. With these readings I believe that the unit is operating as designed. I did find in the top oven that the gasket was not seated correctly. There were two pins that were not pressed into the chassis which could potentially cause airflow too leak out. I reseated the gasket and made sure it was seating correctly. Job completed.
Near Killeen, TX 76549
Arthur B.
Job Details: 09/28/2018
WTW8040DW4 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not draining. Found tub was full of water. Removed water and removed drain pump. Found drain pump faulty. Replaced drain pump. Reassembled. Cleared error codes and ran test 052. Unit completed successfully. Unit now fills,agitates,drain and spins as intended. All water connections were dry at time of service..
Near Austin, TX 78728
Cliff
Job Details: 09/28/2018
Whirlpool dishwasher WDT710PAHZ1. Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no mechanical failures to dishwasher at this time. Did note homeowner has no rinse agent in dispenser. Advised homeowner on best cycles and options to use for best performance as well as necessity of using rinse agent for proper drying. No further repairs are needed at this time and no leaks were found at time of service.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 09/28/2018
Near Taylor, TX 76574
Wesley
Job Details: 09/28/2018
Arrived on site and found unit operating with too much sudsing. Stopping occasionally to drain mid cycle. Advised customer that errors are related to soap usage. Reset control and tested. No leaks. Cleared air hose for proper reading all checks good. After repair.
Near Round Mountain, TX 78663
Thomas L.
Job Details: 09/28/2018
Arrived on site, checked unit. Dispenser is functioning irregularly. Removed and replaced dispenser. Properly fastened and wired. Fastened drain hose. Tested washer, unit working properly at this time. All water connections were dry.
Near Killeen, TX 76549
Arthur B.
Job Details: 09/28/2018
WFW9400SB00 (Front Load Washer) - Arrived onsite for customer complaint of front load washer leaking when in use. Found bellow all torn around door. Removed and replace bellow. Reassembled. Tested unit. Unit now fills,agitates,drain and spins with no issues or leaks. All water connections were dry at time of service.
Near Georgetown, TX 78633
Lou
Job Details: 09/28/2018
arrived one site to inspect refrigerator not dispensing water. Upon further inspection, I removed the water filter and tested the water dispenser and the unit dispenser water. Also while I had the rc door open, the diffuser came on and was very loud. I quoted the customer RF270 $169.99 for diagnosis/labor to replace the housing, $98.32 for the filter housing, and $59.92 for the diffuser for a total including tax of $355.31. The customer agreed to the repair of the housing for today and will pay the balance for the diffuser at next service call. Customer paid $290.45 and the remaining balance will be $64.86 (no labor cost on return service-already figured in). I removed and replaced the filter housing and tested the unit and it operated as designed. I am ordering a diffuser and scheduled return service for 10/02/18. No water leaks observed during service.
Near Hutto, TX 78634
Wesley
Job Details: 09/28/2018
Arrived on site and found unit icemaker shorted. Replaced icemaker. Unit now operating as designed. No leaks a time of service.
Near Round Rock, TX 78665
Jonathan
Job Details: 09/28/2018
GE microwave model# PEB7226SF2SS. Losing power intermittently and now no power
Near Pflugerville, TX 78660
Wesley
Job Details: 09/28/2018
Arrived on site and found rinseaid dispenser not dispensing. Ordering dispenser to repair. No leaks.
Near Pflugerville, TX 78660
Wesley
Job Details: 09/28/2018
Arrived onsite and found door liner peeling. Replaced door glass. All checks good, unit now operating properly. No leaks detected.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 09/28/2018
Near Seguin, TX 78155
Derek S.
Job Details: 09/28/2018
WTW5000DW2 Arrived on site to check unit for not adding enough water, I ran service test and unit had zero error codes, I informed Mrs to use cycle bulky for best wash performance and I demonstrated that basket will fill halfway when using bulky, gave tips for best wash performance,unit is working as designed, no water leak present at the time of service
Near Seguin, TX 78155
Derek S.
Job Details: 09/28/2018
WTW5000DW2 Arrived on site to check unit for not adding enough water, I ran service test and unit had zero error codes, I informed Mrs to use cycle bulky for best wash performance and I demonstrated that basket will fill halfway when using bulky, gave tips for best wash performance,unit is working as designed, no water leak present at the time of service
Near Georgetown, TX 78633
Lou
Job Details: 09/28/2018
arrived on site to inspect microwave door misaligned. Upon further inspection, the customer advised that he placed a wedge in between the unit door and the wall to keep the door from opening during travels (unit in a travel camper). I found that the bottom door hinge was slightly bent causing the door to rub against the chassis. I removed the door to examine the hinge and due to the hinge not being available, I used a pair of pliers and adjusted the hinge and re-installed the door and tested. The door opened and closed as designed. Job completed.
Near Killeen, TX 76542
Arthur B.
Job Details: 09/28/2018
WRS325SDHZ00 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS getting ice build up on FC side. Found ice build up on upper LH corner of RC door. Found corner warped and tore the gasket. Ordering new FC door to complete repair. Advised door will take 6-8 weeks. OF to R/S. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 09/28/2018
Arrived on site and found icemaker not filling but valve actuating. Returning with valve and control. No leaks at time of service. No frozen lines.
Near Killeen, TX 76542
Arthur B.
Job Details: 09/28/2018
GI6FARXXB06 (French Door Refrigerator) - Arrived onsite for customer complaint of water leaking from bottom of french door refrigerator. Removed door and found sheet of ice on bottom. Used steamer to remove all ice from drain channel and under evaporator. Water now flows well to drain hole. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78731
Luis
Job Details: 09/28/2018
Built in kitchenAid-frozen drain in freezer defrosted drain checked water flow good.
Near Georgetown, TX 78633
Lou
Job Details: 09/28/2018
arrived on site to install previously diagnosed and ordered part. I removed and replaced the sump/motor assembly and tested the unit. Unit operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed.