Service History 865

Near Austin, TX 78757
Tyler B.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived back on site for ice door replacement, replaced and tested good, no leaks on site"
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site. After replacing pump assembly found error code F 26 lost from communication from CCU. Replaced cCCU and still same issue. Found connector for pump shorted and caused pump and control to go bad. will need to replace harness, control and pump to repair unit. Allow two hours for repair. 2 man job. Office to reschedule; ordrng 1 2MANJOB (2 MAN JOB ) and 1 CNOTES (CNOTES ) and 1 W10192966 (cntrl-elec) and 1 W10192993 (harns-wire) and 1 W10465252 (pump-water)"
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site. After replacing pump assembly found error code F 26 lost from communication from CCU. Replaced cCCU and still same issue. Found connector for pump shorted and caused pump and control to go bad. will need to replace harness, control and pump to repair unit. Allow two hours for repair. 2 man job. Office to reschedule; ordrng 1 2MANJOB (2 MAN JOB ) and 1 CNOTES (CNOTES ) and 1 W10192966 (cntrl-elec) and 1 W10192993 (harns-wire) and 1 W10465252 (pump-water)"
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site. After replacing pump assembly found error code F 26 lost from communication from CCU. Replaced cCCU and still same issue. Found connector for pump shorted and caused pump and control to go bad. will need to replace harness, control and pump to repair unit. Allow two hours for repair. 2 man job. Office to reschedule; ordrng 1 2MANJOB (2 MAN JOB ) and 1 CNOTES (CNOTES ) and 1 W10192966 (cntrl-elec) and 1 W10192993 (harns-wire) and 1 W10465252 (pump-water)"
Near Manor, TX 78653
Steve C.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site for the unit freezer has frost buildup. Tested the unit and found the slides are defective due to hard to open the freezer door and not closing properly. Replaced both slides and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78132
Kevin
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Arrived on site and inspected refrigerator and found no ice production, customer is experiencing temperatures between 10-30 degrees uploaded one pic of thermometer showing 30 degrees. Inspected evaporator and found frost pattern isn’t good. Took 1 pic. A sealed system repair will be needed to correct issue. Send pictures to DW and LM. No water leaks from connections at time of service.; ordrng 1 SF8404 (STUB) and 1 W10475477 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10239732 (evaporator)"
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB765FW2 Arrived on site to replace housing. Replaced housing test unit all functions working properly. No leaks present at time of service.
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB765FW2 Arrived on site to replace housing. Replaced housing test unit all functions working properly. No leaks present at time of service.
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB765FW2 Arrived on site to replace housing. Replaced housing test unit all functions working properly. No leaks present at time of service.
Near Belton, TX 76513
Arthur B.
Job Details: 03/20/2019
WASHER MAYTAG MVWC200XW1 Arrived onsite for customer comfort top load washer not spinning out clothes. Ran diagnostics and found error code F7E1 (Basket Speed Fault). Did tachometer test and found actuator not sending speed. Removed and replaced actuator and capacitor. Reassembled and calibrated unit. Unit completed successfully. All water connections were dry at time of service.
Near Temple, TX 76502
Arthur B.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW7500GW0 Arrived onsite for closing complaint of top load water leaving residue on clothes. Removed washplate and found some lint build up. Removed build up. Found also valve leaking into dispenser. Removed and replaced water valve. Reassembled and tested unit. No water leaks found. All water connections were dry at time of service.
Near Austin, TX 78736
Luis
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM02 Unit 10305. Arrived on site for door issues. Found no damage to doors. Found gasket not sealing to cabinet repaired gap between gasket and cabinet checked door seal good
Near Temple, TX 76502
Steve C.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW7500GW0 Arrived on site for the unit wash plate bolt broke. Tested the unit and found the wash plate bolt broke in half and is stuck in the gear case. Replaced the gear case and bolt. Calibrated the unit and unit works properly. All water connections were dry at the time of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 03/20/2019
COOKTOP KITCHENAID KICU500XBL01 Arrived on site and no answer at door or phone. Contacted office. Tagged door at 8:35
Near Austin, TX 78726
Lou
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher with no power. Upon further inspection, I found the unit unresponsive. I found that it is hardwired and I turned the switch on and nothing happened. I checked the breaker..turned it off and then back on and checked the unit and still nothing. I checked voltage at the junction box and there was no voltage. I checked voltage at the control as well and nothing. I advised the customer that there was no voltage to the unit and they would need to contact an electrician to look at the wiring at the hardwire switch and the breaker. Advised that once the wiring was checked and the unit still did not operate to contact the office too schedule service. No water leaks observed during service, job completed."
Near Austin, TX 78757
Tyler B.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site for ice maker leaking in to door, found ice buil at bottom of bucket, infected and found ice door chute not sealing , advised customer, customer agreed to replaced. No leaks on site ; ordrng 1 W11175839 (ICE DOOR )"
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site replaced broken belt, cam, and shield. Water connections are dry and all operations are normal after repairs."
Near Leander, TX 78641
James
Job Details: 03/20/2019
COOKTOP KITCHENAID KGCU467VSS02 Arrived on site and tested operation. I found the spark modules working properly. Tested outlet and found that the hot and neutral are reversed causing constant spark. Instructed customer of findings and recommended to contact the builder to have licensed electrician repair outlet. Job complete
Near Woodway, TX 76712
Al
Job Details: 03/20/2019
OVEN KITCHENAID KODE500ESS02 Arrived to install previously ordered part. Removed and replaced the motor fan. Reassembled the unit and unit tested as designed.JOB COMPLETE
Near Manor, TX 78653
Steve C.
Job Details: 03/20/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site for the units knob is broken. Tested the unit and found the right rear burner knob is broken. Found the knob is broken due to thermal heat. Will need to order the knob.; ordrng 1 WPW10339442 (knob)
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB765FW2 Arrived on site. Check for water valve issues. Found thermistor bad on water valve. When attempting to replace water valve found new water valve damage in box. Will need to re-order housing assembly to repair unit. Rescheduled for 3/19/19; ordrng 1 W11172234 (HOUSING )
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB765FW2 Arrived on site. Check for water valve issues. Found thermistor bad on water valve. When attempting to replace water valve found new water valve damage in box. Will need to re-order housing assembly to repair unit. Rescheduled for 3/19/19; ordrng 1 W11172234 (HOUSING )
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB765FW2 Arrived on site. Check for water valve issues. Found thermistor bad on water valve. When attempting to replace water valve found new water valve damage in box. Will need to re-order housing assembly to repair unit. Rescheduled for 3/19/19; ordrng 1 W11172234 (HOUSING )
Near Killeen, TX 76549
Arthur B.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW4616FW2 Arrived onsite for tenant complaint of top load washer “COLD WATER” valve broken. Confirmed issue. Removed and replaced inlet valve assembly. Reassembled. Turned water on. No leaks found. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78736
Leonardo
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to replaced mag cap and diode and install new hard mount ordered per previous technician. Replaced all parts test unit and unit test good job complete. Unit heating correctly requesting for double labor.
Near Cedar Park, TX 78613
James
Job Details: 03/20/2019
FREEZER WHIRLPOOL EV161NZTQ00 Arrived on site and installed new heater. Tested defrost circuit and found defrost timer is not energizing heater. I found the motor on the defrost timer not turning. Installed new defrost timer and tested. Unit now working properly and instructed customer to allow 24 hours for unit to reach temp. Job complete
Near Austin, TX 78726
Lou
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 "arrived on site to inspect microwave lights. Upon further inspection, I found that the venthood light did not come on. I removed the light bulb and found it burnt out. I quoted the customer $7.58 for the bulb and they agreed to purchase it. I replaced the light and it still did not come on. I removed and replaced the main control and tested ad the unit operated as designed. Job completed."
Near Elgin, TX 78621
Joseph C.
Job Details: 03/20/2019
WASHER MAYTAG MVWB850YW0 "Arrived on site for “noisy spin cycle” complaint. Per my previous diagnosis, removed and replaced shaft and bearings. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for no spin condition. Found unit to have failed lid switch. Replaced lid switch and calibrated unit. Unit will also need pulley, belt, and belt shroud. All water connections are dry.; ordrng 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"
Near Georgetown, TX 78628
Jonathan
Job Details: 03/20/2019
OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site for oven not cooking properly. Performed temperature test and measured cycles. Performed diagnostics mode and checked for error codes, none found. Spoke with customer on rapid bake mode and standard bake. Spoke with customer on user care guide. All tested good."
Near Austin, TX 78744
Scott
Job Details: 03/20/2019
WASHER MAYTAG MVWC425BW1 "Arrived on site , replaced washplate . Hub looked in good condition . Ran test cycle and calibration , all checke normal . No water leaks detected at time of service . Job complete ."
Near Leander, TX 78641
James
Job Details: 03/20/2019
COOKTOP KITCHENAID KGCU467VSS02 Arrived on site and tested operation. I found that when a burner is lit the other igniters continue to spark. Unit will need new spark. Souls to repair; schdld next appmnt for 3/15 FRI !
Near Austin, TX 78726
Lou
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, just before testing temps, I heard the ice maker harvest and dispense ice then the water dispensed into the tray. Temp readings were RC=36 and FC=16. Checked both evaps and both were good. Placed unit in diagnostics and tested and all tests for the ice maker ad thermistors were good. I found where the ic ebony door gasket was badly gapped causing moisture around the ice box opening. Ice box was mounted flush and all the way back against the back of the RC cabinet. I am ordering the fc Evap motor/thermistor, UI, control, ice bin door and return with prescreened parts. No water leaks observed during service. Scheduled return service for 03/19/19.; ordrng 1 W10894103 (cntrl-elec) and 1 W11162119 (DOOR-ICE) and 1 W11249952 (MOTOR-EVAP) and 1 WPW10624574 (cntrl-elec)"
Near Johnson City, TX 78636
Robert
Job Details: 03/20/2019
DISHWASHER MAYTAG MDB8959SFZ4 Arrived on job for complaints of rack falling. Found track damaged replaced both sides. After replacement test operation
Near Austin, TX 78726
Lou
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to install previously diagnosed and ordered parts. When I went to open the box labeled W10894103 for the UI I found that packaged was half of a dishwasher control. I notified the office of the issue and advised the customer that I would have the office call him and reschedule service. I am ordering UI and will return with the ice bin door, FC evap motor and main control. No water leaks observed during.; ordrng 1 W10894103 (cntrl-elec)"
Near Woodway, TX 76712
Steve C.
Job Details: 03/20/2019
OVEN KITCHENAID KODE500ESS02 Arrived on site for the unit is not heating properly and the unit is making a loud rumbling noise. Tested both ovens and found both ovens were at 341 degrees when set to 350 degrees. Also found the convection fan motor for the upper oven is extremely loud. Calibrated the units for both ovens 10° more. Will need to order the convection fan motor for the next visit. Customer needs a PM appointment due to doctors visit in the morning.; ordrng 1 CNOTE (PM APPOINTMENT ) and 1 W10860984 (motor-fan)
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/20/2019
WASHER MAYTAG MVWC5ESXW0 Customer said unit was working again and didn’t need service.
Near Killeen, TX 76549
Arthur B.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRT318FMDB05 "Arrived onsite for tenant complaint of water leaking from top mount refrigerator. Removed back access cover and inspected water inlet valve. Found water fed tube was not securely seated to water valve. Secure water feed tube and reassembled. Turned water on and observed icemaker. Found when icemaker called for water, no leaks were found. No other issues found."
Near Austin, TX 78730
Paul
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the upper dish rack and the door gasket. The rack is pulling out and sliding in as designed now. Call complete.
Near Cedar Park, TX 78613
James
Job Details: 03/20/2019
FREEZER WHIRLPOOL EV161NZTQ00 Arrived on site and tested operation. I found large amount of ice in the bottom of the unit and the unit cooling but not to proper temp. Accessed evaporator and found that the evaporator has frozen over due to failed defrost heater. Due to the amount of ice I instructed customer to leave the unit off so it will thaw when returning for repair. I will return with the defrost timer and bi metals on return trip. ; ordrng 1 WP3-80405-003 (heater)
Near Elgin, TX 78621
Joseph C.
Job Details: 03/20/2019
WASHER MAYTAG MVWB850YW0 "Arrived on site for “noisy operation” complaint. Disassembled unit and found worn bearings. Found bearing kit opened and incomplete. Customer not happy, at all. Scheduled return visit for 03/21. No leaks detected, at time of service. Will collect fees, when work is complete. Parts are $; ordrng 1 W10435302 (bearing)"
Near Georgetown, TX 78628
Jonathan
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not cleaning dishes. Per diagnostics mode, no error codes. Tested amp draw to heater and found within range. Measured incoming water temperature, found within range. Tested for hot temperatures at end of test cycle. Spoke with customer on user care guide. All tested good, no water leaks present."
Near Georgetown, TX 78633
Jonathan
Job Details: 03/20/2019
VENTHOOD KITCHENAID KXW9736YSS00 Arrived on site for vent hood making rattling sounds. Inspected unit and found filters not in correct placement. Corrected filters and tested unit. All tested good.
Near Austin, TX 78744
Kevin
Job Details: 03/20/2019
WASHER MAYTAG MVWC425BW1 "Arrived on site and inspected washer have found gear case was replaced on first visit, and wash plate was replaced on second. inspected hub again and It can still be removed from gear case without removing locking fork. Hub will need to be replaced due to the teeth being worn down and it can lift off with no locking fork. No water leaks from connections at time of service.; ordrng 1 W10528947 (drive hub kit)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 03/20/2019
OVEN KITCHENAID KOCE507ESS06 Arrived on site for intermittent operation. Found that the right side door interlock was binding. Remove unit from wall and replace right side interlock assembly. Unit now he eats and operates properly with no problems.
Near Johnson City, TX 78636
Robert
Job Details: 03/20/2019
REFRIGERATOR MAYTAG MFI2570FEZ05 Arrived on job for complaints of temperature too cold in refrigerator test thermistor found it out of range ; ordrng 1 W10902214 (thermistor)
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WMH53521HZ2 "Arrived on site for customer complaint of light not working underneath unit, I found unit was working as designed at time of service."
Near Austin, TX 78730
Cliff
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site to diagnose a dishwasher with a upper rack rubbing on door seal. Found upper rack worked and bowed. Upper rack and door gasket will need to be replaced at the same time to complete repairs. Return date is set for 3/19/19.; ordrng 1 W10728863 (dishrack)
Near Temple, TX 76502
Steve C.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF540CWHB00 Arrived on site to replace the filter head due to leaking water in between the water filter and filter head. Replace the filter ahead and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78757
Joseph C.
Job Details: 03/20/2019
DRYER WHIRLPOOL WHD5090GW0 "Arrived on site for “F01 and F04 error codes” complaint. Inspected unit and found control to be faulty. Removed and replaced control. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78757
Wesley
Job Details: 03/20/2019
WASHER WHIRLPOOL WFW5090GW Arrived on site for complaint of toeplate falling off exposing filter. Corrected toeplate position and secured. Unit toeplate now properly protecting filter.
Near Georgetown, TX 78633
Jonathan
Job Details: 03/20/2019
COOKTOP KITCHENAID KGCU467VSS02 Arrived on site for cooktop have metal strip hanging in front. Checked insulation instructions for part that was placed on cooktop. Found parts were added to cooktop and not mounted to cabinets. Spoke with customer to see if they would like them removed or mount to inner cabinet. Cus stated to remove if not needed. Removed metal strips. Tested all other operations. All tested good.
Near Austin, TX 78759
Joseph C.
Job Details: 03/20/2019
OVEN WHIRLPOOL RBD275PDB12 "Arrived on site for “loose control panel” complaint. Inspected unit and found right mounting screw had snapped plastic housing off and allowed control panel to flex. Attempted to rectify problem, by using larger headed screw, to no avail. Contacted DW and received recommendation that customer contact part distributor, to try to get new part. If so, we will come back out and install new part."
Near Georgetown, TX 78633
James
Job Details: 03/20/2019
OVEN KITCHENAID KOCE507ESS06 Arrived on site and tested operation. I found microwave door barely making contact with switches through the right interlock. Unit will need right side interlock assembly to repair. Office to schedule return visit; ordrng 1 W11241293 (INTERLOCK ASSEMBLY )
Near Austin, TX 78704
Luis
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Arrived on site for unit tripping breaker during defrost cycle. Removed defrost control installed new defrost control powered unit on compressor and fans running.
Near Georgetown, TX 78633
Jonathan
Job Details: 03/20/2019
DISHWASHER KITCHENAID KUDE70FXSS3 "Arrived on site for dishwasher tub gasket coming lose and blue run light not working. Performed diagnostics mode, found error code 6-3 suds buildup and 6-6 float switch activated. Monitored test cycle, no leaks were found. Disassembled door and inspected for signs of water none found. Corrected UI harness and tested in normal run mode and found blue light working. Inspected door gasket and found it had been stretched and will need replaced. Removed failed gasket and installed new. Performed diagnostics mode and monitored cycle. All tested good, no water leaks present. Spoke with customer on running dishwasher magic cleaner through unit. Paid in full on credit card."
Near Austin, TX 78734
Cliff
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washer that is not balanced properly. Tested unit and found gear case leaking oil. Replaced gearcase and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Jonathan
Job Details: 03/20/2019
DISHWASHER GE PDWT380R10SS "Arrived on site for dishwasher leaking. Performed diagnostics mode and tested unit. Removed kick plate and found junction box cover missing (see SD-QuickPic). Found unit leaking at sump inlet. Attempted to correct clamp and found sump inlet will need replaced with impeller kit assembly. Due to insulation, unit will need to be uninstalled to repair (see SD-QUICKPIC). Possible up to 2 hours for repair. ; ordrng 1 SEENOTE and 1 WD18X10026 (sump inlet) and 1 WD19X10038 (impeller kit asm)"
Near Temple, TX 76502
Steve C.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF540CWHB00 Arrived on site for the unit is not making ice. Customer advised that he defrosted the unit and turn it back on and now the water is leaking from the filter head housing. Found no water is dispensing or not going to the icemaker. Will need to order the filter head housing and will use the icemaker if needed on the next visit.Found the unit will still continue to drip after the valve behind the unit is turned off. Advise the customer to call a plumber to fix the supply valve.; ordrng 1 W10861009 (head-filtr)
Near Round Rock, TX 78664
Tyler B.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW8000DW5 "Arrived back on site for housing replacement, replaced housing and tested good with no leaks on site."
Near Austin, TX 78704
Luis
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Arrived on site for unit tripping breaker. Checked all ground connections good checked all harness connections good compressor and fans powered on correctly diagnosed unit tripping at defrost ordering new control; O-emld tckt
Near Georgetown, TX 78633
Jonathan
Job Details: 03/20/2019
DISHWASHER GE PDWT380R10SS "Arrived on site to install previous diagnosed parts. Removed unit to gain access to sump. Removed sump and found adapter hose to drain pump is deteriorating (see SD-QuickPic). Found large amount of black residue on motor, possible signs of failure. Spoke with customer on motor and gave option to replace at time of repair. Customer wants to replace wash motor as well. Will need adapter hose, wash motor and sump. Found outside of frame had split, will not effect operation of unit. Spoke with customer on failure and shown issues. Customer approved estimate. Sched return for Thursday the 21st. Customer only available for PM.; ordrng 1 SEENOTE (PM APPOINTMENT ONLY) and 1 WD12X10308 (adapter hose) and 1 WD26X10053 (mechanism asm)"
Near Austin, TX 78759
Tyler B.
Job Details: 03/20/2019
OVEN WHIRLPOOL RBD275PDB12 Arrived on site to replaced customer supplied touch panel. Replaced panel and tested good.
Near New Braunfels, TX 78132
Robert
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on job to replace harness. After replacement test operation. No leaks detected at time of service
Near Liberty Hill, TX 78642
Jonathan
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW4816FW1 "Arrived on site for washer not operating. Performed diagnostics mode and checked fault codes. Found fault code F8-E1 long fill cycle. Ran automatic test cycle and found it completed. All tested good, no water leaks present. Customer will need to contact whirlpool or Appliances Express with date of purchase information."
Near Georgetown, TX 78633
Jonathan
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KFCS22EVMS4 "Arrived on site for refrigerator making rattling noises. Performed diagnostics mode and tested operation. Found noise coming from damper control motor. Removed failed damper control and installed new. Per diagnostics mode and tested damper. All tested good, no water leaks present.
Near Austin, TX 78734
Paul
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for the washer that gets out of balance and shakes bad. I found the washer with the feet not lowered and out of level. i found the suspension in good condition. I leveled the machine and ran the manual high speed test. The unit is working as designed. Call complete.
Near Round Rock, TX 78664
Tyler B.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW8000DW5 "Arrived on site for unit not washing, found unit not filling, unit with need valves and housing to complete. No leaks on site ; ordrng 1 W11173597 (HOSUING )"
Near Bartlett, TX 76511
Arthur B.
Job Details: 03/20/2019
WASHER MAYTAG MVWC416FW0 Arrived onsite for customer complaint of top load washer making loud noises when spinning. Found nylon hosiery lodged in wash agitator barrel. Also found hosiery stuck inside the cam causing the noise. Removed obstruction and calibrated unit. Unit completed successfully. All water connections were dry at time of service.
Near New Braunfels, TX 78132
Kevin
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site and inspected refrigerator and found significant ice buildup on fresh food evaporator. Took 1 picture. Refrigerator will need to be defrosted to replace thermistor harness in fresh food section. Customer read and signed defrost disclosure, no water leaks from connections at time of service. Customer request Tuesday, March 19 for return visit; schdld next appmnt for 3/19 TUE !"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW4850HW1 Arrived on site for no operation. Found that the door latch switch is defective. Replaced the latch and unit operates properly with no water leaks.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 03/20/2019
DRYER WHIRLPOOL WED4916FW0 Arrived on site for dryer not running. Performed diagnostics mode and tested unit unit. Found unit would run while holding start switch down. Removed panel and inspected switch. Found relay on switch burnt. Will need to replace start switch to complete repair. Customer needs to contact Appliance Express with warranty information. ; ordrng 1 SEESTICKYNOTE (NO WARRANTY INFO) and 1 WPW10117655 (START SWITCH )
Near Waco, TX 76712
Steve C.
Job Details: 03/20/2019
WASHER AMANA NTW4516FW2 Arrived on site for the unit will not work properly. Customer advise the unit will constantly make a clicking noise when going into spin. Tested the unit and found the lid lock is defective. Replaced the lid latch and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78132
Robert
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on job to replace icemaker. After replacement ran test 57 and 45 both passed. No leaks detected at time of service
Near Bartlett, TX 76511
Al
Job Details: 03/20/2019
WASHER MAYTAG MVWC416FW0 Arrived to inspect unit with lid lock still engaged. Confirmed the complaint and service tested the unit and unit unlocked the lid. Also Calibrated the unit.All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78731
Cliff
Job Details: 03/20/2019
ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site to diagnose an ice machine that is producing very thin ice. Found water level sensor and pump not activating harvest properly. Pump will need to be replaced to complete repairs as it contains the water level sensor internally. Return date is set for 3/19/19. Call will also need to be documented with tech line on return visit prior to replacing pump.; ordrng 1 W10908287 (pump)
Near Austin, TX 78731
Cliff
Job Details: 03/20/2019
ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site to install pump for ice machine. Install pump and wall testing unit noticed water flow into reservoir very slow due to failed water valve. Water valve will need to be replaced to complete repairs. Return date is set for 3/25/19 per homeowners request.; ordrng 1 W10897719 (valve)
Near Austin, TX 78746
Kevin
Job Details: 03/20/2019
WASHER WHIRLPOOL MHW8200FC0 "Arrived on site and found no water flow from cold water valve, inspected valve and found harness connection is off. After re-securing washer will now operate properly. No water leaks from connections at time of service, job complete."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW4850HW1 Arrived on site for unit leaking water. Found that the cold water valve was cracked. Replace valve and tested. All water connections are dry.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW4850HW1 Arrived on site for no operation. Unit has failed door latch. The replacement latch is also failed. Will order and return.; ordrng 1 W11307244 (LATCH)
Near Austin, TX 78717
Lou
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WMH31017HS2 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the upper and lower interlocks/switches as advised by Techline on previous service call. I tested the unit and it still showed F1E4 error code. I removed and replaced the main control due to the MW relay possibly being bad and tested again and the unit operated as designed. I advised the customer of my findings. Job completed.
Near Waco, TX 76712
Steve C.
Job Details: 03/20/2019
WASHER AMANA NTW4516FW2 Arrived on site for the unit will not work properly. Customer advise the unit will constantly make a clicking noise when going into spin. Tested the unit and found the lid lock is defective. Replaced the lid latch and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78664
Lou
Job Details: 03/20/2019
RANGE WHIRLPOOL WFC150M0EB3 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the range door vent trim and screws. Tested the unit and it operated as designed. Job completed.
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site. Checked for no ice issues. Found error code E2 for icemaker. Ran harvest test and was not getting to home position. Will need new icemaker to repair unit. Resch for 3/19/19; ordrng 1 W11294907 (ICEMAKER )
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site. Checked for no ice issues. Found error code E2 for icemaker. Ran harvest test and was not getting to home position. Will need new icemaker to repair unit. Resch for 3/19/19; ordrng 1 W11294907 (ICEMAKER )
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site. Checked for no ice issues. Found error code E2 for icemaker. Ran harvest test and was not getting to home position. Will need new icemaker to repair unit. Resch for 3/19/19; ordrng 1 W11294907 (ICEMAKER )
Near Austin, TX 78746
Kevin
Job Details: 03/20/2019
DRYER WHIRLPOOL MGD8200FC1 "Arrived on site and set dryer to run on normal with 8 towels tumbling for weight, found dryer is rattling during operation. added sound pads under motor mounts in three places, under fan shroud, under 90 degree turn where shroud it meets exhaust tunnel. And around exhaust tunnel where it exits rear bulkhead. This represents all contact points between the motor and the lower cabinet panel. Spoke with tech line 7724386642, dryer is new and there is no lint buildup, job complete"
Near Austin, TX 78717
Lou
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Before arriving on this call, I realized that I did not have all parts for this call. I notified the customer and explained situation and advised the office would schedule when parts arrive. I am ordering both interlocks and the harness and will return with all prescreened parts.; ordrng 1 CNOTE (LSO) and 1 W11219759 (HARNESS) and 1 W11252186 (INTERLOCK) and 1 W11252187 (INTERLOCK)"
Near Round Rock, TX 78664
Lou
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "arrived on site to install parts on another unit and found that the dishwasher door was rubbing on the upper left corner of the chassis. Using the leveling feet at the bottom of the unit, I leveled the door until it stopped rubbing and closed securely. Tested unit and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78721
Joseph C.
Job Details: 03/10/2019
DRYER MAYTAG MEDC215EW1 Arrived on site for “noisy operation” complaint. Inspected unit and found hard debris in blower area. Removed debris from blower area and tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78738
Brandon
Job Details: 03/10/2019
WASHER MAYTAG MVWB865GC0 "Arrived on site for customer complaint of unit not filling with water in deep fill setting, found weak water flow on cold valve, and unit not filling to proper water level in deep clean mode. I replaced control and water valve, unit tested good. F0e3 f8e6"
Near Austin, TX 78738
Brandon
Job Details: 03/10/2019
MICROWAVE KITCHENAID KCMS2055SSS2 "Arrived on site for customer complaint of unit not heating, unplugged unit and plugged back checked all switches, unit tested good
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 03/10/2019
TRASH COMPACTOR WHIRLPOOL GX900QPPS4 "Arrived on site for unit not running. Arrived on site to test and customer had unit removed from the cabinet. I ran unit many,many times and the unit worked properly every time."
Near Temple, TX 76502
Arthur B.
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for customer complaint of unit draining and not spinning. Entered diagnostics and found error code F9E1 (Long Drain Error). Found drain hose improperly installed. Properly adjust drain hose and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78681
Tyler B.
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived back on site for crooked basket, found that I assembled the left adjuster wrong, corrected and Testd good, no leaks on site"
Near Killeen, TX 76543
Al
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Arrived to inspect refrigerator section not cooling. Verified the complaint and removed the freezer back wall cover and noticed a massive ice buildup on the evaporator. I noticed frost on the freezer side as well letting me know there is a gap possibly in the freezer gasket allowing warm air into the freezer compartment.I used my steamer to defrost all of the ice buildup from the unit. I also applied silicone to the bottom portion of the freezer door gasket to remove the sag that was allowing the warm air to enter the freezer door.I noticed the compressor never ran so I removed and replaced the start device and the compressor started working.JOB COMPLETE
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
DISHWASHER MAYTAG MDB4949SDH3 Arrived on site. Checked for leaking issues. Ran dishwasher and could not duplicate issue. Verified spray arms moving freely. Instructed customer to make sure for proper loading and to keep things away from spray arms because it can cause washer to randomly leak. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
DISHWASHER MAYTAG MDB4949SDH3 Arrived on site. Checked for leaking issues. Ran dishwasher and could not duplicate issue. Verified spray arms moving freely. Instructed customer to make sure for proper loading and to keep things away from spray arms because it can cause washer to randomly leak. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
DISHWASHER MAYTAG MDB4949SDH3 Arrived on site. Checked for leaking issues. Ran dishwasher and could not duplicate issue. Verified spray arms moving freely. Instructed customer to make sure for proper loading and to keep things away from spray arms because it can cause washer to randomly leak. No leaks present. Job complete
Near Fort Hood, TX 76544
Al
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW6600SW2 Arrived to install previously ordered part. Removed and replaced the control. Tested the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE