Service History 863

Near Round Rock, TX 78665
Tyler B.
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID WRV986FDEM00 "Arrived back on site for harness replacement, removed all doors and mid section replaced harness and all tested good, no leaks on site"
Near Marble Falls, TX 78654
James
Job Details: 03/20/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and tested operation. I found the temp sensor reading out of range. Installed new sensor and tested operation. Preheated oven to 400 and found average temperature of 401. Unit working properly. Job complete
Near Austin, TX 78738
Brandon
Job Details: 03/20/2019
DRYER MAYTAG MEDB855DC4 "Arrived on site for customer complaint of unit not heating, found faulty element, I replaced element, unit tested good."
Near Austin, TX 78702
Wesley
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived onnsite and found unit operating as designed after testing in diagnostics. Unit had stuck float device. Corrected float device now washes properly.
Near Elgin, TX 78621
Scott
Job Details: 03/20/2019
WASHER GE GTW330ASK3WW "Arrived on site , replaced clutch , gear case , shifter , agitated . At end of repair snapped head of agitator bold . Unable to remove remaining bolt out of shaft . Will need to reorder , gear case and agitator bolt . Pleas call to set return visit . ; ordrng 1 WH02X24374 (BOLT ) and 1 WH38X27335 (GEAR CASE )"
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/20/2019
COOKTOP WHIRLPOOL WCE97US0HS00 "Arrived on site for customer complaint of bubbling underneath the surface of the cooktop, called tech line, they instructed me to use cream cooktop cleaner with a razor to clean, unit tested good."
Near Georgetown, TX 78628
Jonathan
Job Details: 03/20/2019
DRYER LG DLGX4071W Arrived on site for dryer not dry well. Performed temperature test with vent on and found reaching up to 250° and cycle every 2 minutes and 6 seconds. Disconnected vent and ran unit. Found temperature reach up to 208° and cycling every1 minute and 6 seconds. Found air restriction casing. Spoke with customer on test results and having air restrictions. All else tested good.
Near Liberty Hill, TX 78642
Lou
Job Details: 03/20/2019
WASHER MAYTAG MVWX700XW1 "arrived on site to inspect washer not draining. Upon further inspection, I found the unit unplugged. Plugged it in and the drain pump automatically came on, but was not draining the water from the unit. Using my vacuum, I drained the water out and removed the drain pump and found that the impeller shaft has disengaged from the motor. I replaced the drain pump and tested the unit. Unit operated as designed. No water leaks observed during service, job completed ."
Near Austin, TX 78738
Paul
Job Details: 03/20/2019
MICROWAVE KITCHENAID KOCE500ESS05 Arrived onsite for the microwave taking too long to cook. I tested the wattage output of the unit and found it putting out 800 watts and working as designed. I explained to mr and ms to always put smaller items on the outside of the turn table for better results. Call complete.
Near Hutto, TX 78634
Jonathan
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator intermittently losing power. Customer stated that when fault happens that the UI will be the only lights lite up. Nothing will be running and interior lights will not work. Call tech-support and spoke with Andy. He stated to replace LED driver board, main control and UI(SR7724408220). Schedule return for Wednesday the 20th. May need authorization to complete repair. ; ordrng 1 SEENOTE (NEEDS AUTH ) and 1 W10804160 (LED CONTROL) and 1 W11036562 (UI) and 1 WPW10675033 (MAIN CONTROL )"
Near Austin, TX 78732
Cliff
Job Details: 03/20/2019
DRYER WHIRLPOOL WED8300SW0 Arrived on site to diagnose a dryer that will not start. Found idler pulley and thermal fuse both failed in unit. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78705
Leonardo
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site to test unit for unit had no power. Test unit and found bad fuse, replaced fuse test unit and unit test good job complete."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 03/20/2019
OVEN KITCHENAID KDRS483VSS03 Arrived on site for right oven not heating properly. The customer informed me that actually neither oven left or right or heating properly both ovens will need sensors replaced. Controls have been done in the past and the customer said they did not correct the issue.; ordrng 1 WPW10131825 (sensor)
Near Blanco, TX 78606
Robert
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on job for complaints of leaks. Found the gearcase leaks and will need pulley and belt as well. ; ordrng 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt)
Near Liberty Hill, TX 78642
Jonathan
Job Details: 03/20/2019
WASHER MAYTAG MVWB865GW0 "Arrived on site for washer not starting cycle. Performed diagnostics mode and checked for error codes. Found error F5-E2 door latch fault. Tested door latch and found no response. Removed failed door latch and installed new. Tested in diagnostics mode, ran automatic test cycle. Tested in normal operation. All tested good, no water leaks present."
Near Little River-Academy, TX 76554
Al
Job Details: 03/20/2019
WASHER MAYTAG MVWC555DW1 "Arrived to inspect washer still not agitating. Confirmed the complaint and attempted service test mode and unit still didn’t agitate. Removed and replaced the hub, reassembled unit and unit tested as designed.
Near Austin, TX 78738
Brandon
Job Details: 03/20/2019
DRYER WHIRLPOOL WED7500GC0 "Arrived on site for drum replacement, after replacing unit tested good."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on sote for insulation sticking out bottom door, found found sticking out of door, was able to trim off. Customer satisfied. No leaks on site"
Near Austin, TX 78723
Wesley
Job Details: 03/20/2019
OVEN KITCHENAID KODE300ESS02 Arrived on site and found unit operating with f6e9 error and slightly off temp in lower oven. Also repeat timer failure. Beeps once but no reminder beeps. Replacing both control and panel together for respective issues. Customer requesting 2 man as an extra precaution against damage. ; ordrng 1 W11087457 (console)
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/20/2019
DISHWASHER KITCHENAID WDF510PAYS6 Arrived back on site for heater replacement. Replaced and Testd good no leaks on site
Near Pflugerville, TX 78660
Steve C.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL GI6SARXXF05 Arrived on site for the unit is not making ice. Cycled the ice maker and the unit ice maker will not stop rotating. Found the ice maker is defective.
Near Austin, TX 78748
Luis
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for door handle issue. Found damaged set screw installed new set screws reinstalled handle checked door operation good
Near Georgetown, TX 78628
Cliff
Job Details: 03/20/2019
MICROWAVE JENN-AIR JMW2430DP01 Arrived on site to diagnose and microwave oven combination with a microwave that is not functional. Found when user interface was replaced on prior trip it was not set for the correct model number. Reset unit to use correct model number programming. Tested unit and found all is functioning properly at this time and no other repairs are needed.
Near Georgetown, TX 78633
Jonathan
Job Details: 03/20/2019
DISHWASHER KITCHENAID KUDI02FRSS2 "Arrived on site to install previous diagnosed. Customer home warranty had sent him a UI but was wrong part. Removed failed UI and installed new. Found door rubbing right side. Adjusted leveling feet to correct. Performed diagnostics mode, no error codes. Monitored diagnostics mode and all tested good. Customer paid remaining balance of $217.37 on credit card."
Near McDade, TX 78650
Scott
Job Details: 03/20/2019
WASHER MAYTAG MVWB835DW0 "Arrived on site , replaced clutch ,rotor, stator as well as related screws . Calibrated & ran test diagnostics . Did have to clean dirt and dust out of loath catch . All checked out normal and no water leaks detected at time of service . Job complete ."
Near Austin, TX 78744
Scott
Job Details: 03/20/2019
DRYER WHIRLPOOL MEDB835DC4 Arrived on site for long dry times . Ran diagnostics and no error codes . Did ding vent bent closed . No lint build up at time of service . Job complete .
Near Waco, TX 76712
Al
Job Details: 03/20/2019
OVEN JENN-AIR JMW2430DP01 "Arrived to inspect wall oven/ microwave combo display panel not allowing customer to use. Confirmed the complaint and removed and replaced the panel, which was covered in the customers warranty.
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/20/2019
DRYER WHIRLPOOL WGD75HEFW0 "Arrived on site for unit not heating on sensor cycles, found therm out of range , unit was think it was 80*+. Replaced therm and tested good. No gas leaks, cust has Leave behind"
Near Austin, TX 78733
Cliff
Job Details: 03/20/2019
WASHER ELECTROLUX EFLS617STT0 Arrived on site to diagnose a washing machine that is throwing error codes and not completing cycles. Found pressure switch fault saved in computer. Also noted extremely low flow through hot water valve. Replaced hot water valve and pressure switch and found all is operating properly at this time through diagnostics. No further repairs are needed. No leaks were found at time of service.
Near Waco, TX 76710
Al
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDF520PADW7 Arrived to inspect dishwasher (DISHES ARE COMING OUT CLOUDY AND WITH GRIT.)Ran the dishwasher through diagnostic test mode and ALL components were operational..Customer not satisfied with the way dishes are coming out afterwards.Called Whirlpool Tech line and spoke with JoelSR 7724425416Customer simply not satisfied with the job the dishwasher is doing.NO PARTS INSTALLED TODAY.UNIT WORKS AS DESIGNED.
Near Austin, TX 78731
Paul
Job Details: 03/20/2019
DISHWASHER KITCHENAID KUDS02FRSS4 Arrived onsite for the dishwasher with the door falling down when it’s opened. I found the right side link broken and the left side stretched out. I installed a new style link kit and the door opens and closes as designed. There were no water leaks present at the time of service. Call complete.
Near Kyle, TX 78640
Brandon
Job Details: 03/20/2019
WASHER MAYTAG MVWC565FW0 "Arrived on site to replace pulley and actuator, after replacing, unit tested good."
Near Austin, TX 78727
Tyler B.
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for door not closing, found strike bent, replaced and tested good, no leaks on site"
Near Austin, TX 78741
Kevin
Job Details: 03/20/2019
DRYER WHIRLPOOL WGD75HEFW0 "arrived on site and found washer and dryer is outside on a deck behind the home, took one picture. Found customer is experiencing F3 E5 spoke with tech line and they said installation and location will need to be corrected. Washer and dryer can’t be exposed to the elements. Units are also stacked. Passed on pictures to DW and MS. SR7724388834"
Near Austin, TX 78746
Leonardo
Job Details: 03/20/2019
OVEN KITCHENAID KODE500ESS04 Arrived on site to test unit for handle dented. Found dented handle replaced handle test unit and unit test good job complete.
Near Waco, TX 76711
Al
Job Details: 03/20/2019
WASHER AMANA NTW4516FW2 Arrived to inspect washer not draining or washing. Confirmed the complaint and looked underneath the washer and found the harness connection to the motor was damaged ( see SD pic).Ordered lower harness and scheduled return visit for 3/21/19 between 4p-6p at customers request.All previously ordered parts will be used on return service call.STILL NEEDS WORK; ordrng 1 W10899776 (LOWER HARNESS )
Near Cedar Park, TX 78613
Lou
Job Details: 03/20/2019
WASHER ELECTROLUX EIFLS60LT1 "arrived on site to install previously diagnosed and ordered parts. With the help of 2nd tech, removed the dryer from the top of the washer. Removed and replaced the valve, switch and control. Tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78723
Joseph C.
Job Details: 03/20/2019
DISHWASHER IKEA IUD7070DS3 "Arrived on site for “unit not draining” complaint. Inspected unit and found debris in drain pump. Removed drain pump and removed debris. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Killeen, TX 76542
Arthur B.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived onsite for customer complaint of no ice production on SxS refrigerator. When arrived, found full bin of ice. Advised customer that icemaker arm may have been stuck. Applied petroleum jelly to arm. No other issues found. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Steve C.
Job Details: 03/20/2019
DISHWASHER AMANA ADB1400AGS1 Arrived on site for the unit is not washing the dishes properly. Tested the unit and found the unit will fill up with water then nothing happens. Found there is a voltage to the pump. Replace the sump and motor. Tested the unit and the unit is working properly. All water connections were dry at the time of service.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 03/20/2019
OVEN JENN-AIR JJW2430DP01 Arrived on site for unit heating on its own. What is actually happening is the light is coming on by itself. The manufacture had me replace the control panel and the control board for this issue.
Near Austin, TX 78732
Paul
Job Details: 03/20/2019
OVEN KITCHENAID KEBK101SSS04 Arrived onsite for the oven not heating correctly again. I tested the oven set at 350 degrees in bake mode and found both broil elements working correctly but the temp not rising like it should with the bake element energized. When the oven reached 329 degrees and just the bake element was energized the unit would not get any hotter. I tested the bake element from the control and found the circuit open. I pulled the oven and tested the bake element where the wire harness attaches to verify and found it open. I quoted customer for parts $104.83 + tax. I replaced the bake element and tested the oven. The unit is working as designed. Call complete.
Near Georgetown, TX 78628
Jonathan
Job Details: 03/20/2019
MICROWAVE FRIGIDAIRE FPMO209RFA "Arrived on site to install previous diagnosed part. Removed microwave to gain access to control. Removed failed control and installed new. Installed unit. Tested operation, all tested good."
Near Spicewood, TX 78669
Brandon
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTM354ESS1 "Arrived on site to replace controls and motor, after replacing parts, unit tested good
Near New Braunfels, TX 78132
Kevin
Job Details: 03/20/2019
WASHER MAYTAG MVWB766FW1 "Arrived on site and inspected washer and found cold water valve has failed, after replacing valve water is now flowing properly. Confirmed all other functions are operating correctly, no water leaks from connections at time of service."
Near Austin, TX 78732
Paul
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KSSC48QTS03 Arrived onsite to replace the previous diagnosed parts. I replaced the motor and the seal. The seal was missing and allowed moisture to get to the motor and damage it. When I disconnected the old motor I saw a spark and power was disconnected. I found the blue wire with a spade terminal on it. I reconnected the wiring to the new motor and tested the unit. The ice door opened but the auger motor would not run. I found no voltage to the auger motor. The niagra control needs to be replaced to complete service. Ordering C-NOTES & WP2318054 CNTRL-ELEC.; ordrng 1 C-NOTES (NEED PARTS AUTHORIZATION) and 1 WP2318054 (CNTRL-ELEC)
Near Austin, TX 78734
Paul
Job Details: 03/20/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 "Arrived onsite for the refrigerator that is not cooling good in the RC. Mr stated it cools fine now because he defrosted the unit when he found the RC coil frosted up. I ran test 4 and found the 3way valve not shutting refrigerant off to the RC coil when the unit switched to the FC. I found the coil frosted after the unit stayed in step 5 for a long period. The 3way valve needs to be replaced to complete service. Ordering c-notes & WPW10443217 VALVE, W10709318 SOLENOID, WPW10143759 DRIER-UV, & TJ90SF8404 ACCESS FITTING.; ordrng 1 C-NOTES (ORDERING SS TECH AND 2 HOUR JOB.) and 1 TJ90SF8404 (ACCESS FITTING) and 1 W10709318 (SOLENOID) and 1 WPW10143759 (DRIER-UV) and 1 WPW10443217 (VALVE)"
Near Austin, TX 78732
Paul
Job Details: 03/20/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for the dryer with a burnt vent. I found the inlet to the drum discolored and I explained to me that this was normal. I found the unit averaging 155 degrees and working as designed. Call complete.
Near Georgetown, TX 78633
Jonathan
Job Details: 03/20/2019
RANGE WHIRLPOOL WEGA25H0HZ0 "Arrived on site to install previous diagnosed, removed manufactured defective knob and installed new. Removed oven light cover and installed light bulb customer had on hand. Found failed bulb. Spoke with customer on user care guide. All tested good ."
Near Georgetown, TX 78628
Lou
Job Details: 03/20/2019
DISHWASHER MAYTAG MDB4949SHB0 "arrived on site to inspect dishwasher film. Upon further inspection, when I opened the door to the unit, I found a large amount of detergent/rinse aid debris on all walls of the unit and the inner door panel. I found that the customer had accidentally placed powder e rinse aid reservoir and had been using too much powder detergent on top of a detergent pod. I removed and replaced the dispenser and I tested the unit with no error codes showing. Unit operated as designed. I made recommendations for detergent and rinse aid use and made recommendations for use & care and products to use to clean the unit. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Kevin
Job Details: 03/20/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site and found washer is damaging sheets, took 1 picture. Replaced agitator and ran test 51. All functions are operating properly, if this doesn’t correct the issue tech line will need to be contacted on the next visit. No water leaks from connections at time of service, job complete."
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/20/2019
OVEN AMANA AGR4230BAB3 "Arrived on site for torn door gasket, replaced gasket and Testd good, no gas leaks on site"
Near Austin, TX 78739
Luis
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for water leaking. Found ice build up on evaporator and clogged drain. Cleared obstruction in drain tube in compressor compartment,defrosted evaporator and drain. Checked water flow good. Per service pointer W11092686D secured thermistor to suction line project code S16360CNOTE S16360; ordrng 1 CNOTE (S16360 WHIRLPOOL LABOR)"
Near New Braunfels, TX 78130
Robert
Job Details: 03/20/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TW Arrived on job for complaints of refrigerator warm. Found defrost timer not working. Replaced timer. No leaks detected at time of service
Near Austin, TX 78731
Leonardo
Job Details: 03/20/2019
OVEN JENN-AIR JJW2430DS01 Arrived on site to test unit for light staying on. Replaced console that was shipped to customer. Test unit and unit test good job complete.
Near Austin, TX 78731
Paul
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTM404ESS3 Arrived onsite for the dishwasher making a noise when the door is opened and mr stated that it is not drying good. I ran diagnostics and found no stored error codes. The unit completed the cycle and worked as designed. There was no rinse aid in the dispenser and I explained to the customer that rinse aid needed to be used for the machine to perform correctly. I went over use and care with the customer. I found the door springs making the noise the customer was hearing and I explained that this was normal. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78732
Scott
Job Details: 03/20/2019
WASHER MAYTAG MVWB980BW0 Arrived on site for washer making noise . Found suspension failing in back two. Ordering suspension .return 3/21. No water leaks detected at time of service . Unit is under extended war.; ordrng 1 W10440786 (suspension)
Near Austin, TX 78702
Wesley
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM Arrived on site and repaired icemaker no parts and replaced handle. Unit is now operating as designed. Advised builder on repair.
Near Georgetown, TX 78633
Jonathan
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for oven microwave combo having fault code F5-E1 after self clean cycle. Performed diagnostics mode and confirmed fault code. Cleared fault code and tested door lock in diagnostics mode. Tested in normal self clean mode. Found door lock operating. Found fault code will appear after door lock has attempted to unlock 3 times. Found unit had expanded in self clean mode and causing fault. Spoke with customer on self cleaning cycle. All tested good.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WMH73521CS6 Arrived on site for no operation. Found swollen capacitor on control board. Replaced control board and the unit now operates properly.
Near Temple, TX 76502
Al
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW8500DW4 "Arrived to inspect washer making noise similar to birds chirping. Confirmed the complaint and removed and replaced the gear case. Reassembled, Calibrated and service tested the unit and unit tested as designed.JOB COMPLETE"
Near Georgetown, TX 78628
Tyler B.
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for unit not drying and soap door not closing, replaced disp and tested good, found control only sending 12v to heater, replaced control and got 120. Tested good, no leaks on site"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/20/2019
OVEN KITCHENAID KEBC207KBL05 "Arrived on site. Check for outer glass issues. Found outer glass shattered when in use.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/20/2019
OVEN KITCHENAID KEBC207KBL05 "Arrived on site. Check for outer glass issues. Found outer glass shattered when in use.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/20/2019
OVEN KITCHENAID KEBC207KBL05 "Arrived on site. Check for outer glass issues. Found outer glass shattered when in use.
Near Lago Vista, TX 78645
James
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and installed new tub, insulation, sump and wheels. Tested for proper operation and leaks. I found unit working properly and all water connections dry at time of service. Job complete"
Near Georgetown, TX 78628
James
Job Details: 03/20/2019
DISHWASHER FRIGIDAIRE FFBD2408NS8C Arrived on site and tested operation. I found the door very hard to latch. Inspected strike and found to be bent slightly. Adjusted strike and tested. Unit working properly. Job complete
Near Austin, TX 78731
Luis
Job Details: 03/20/2019
REFRIGERATOR MAYTAG MFI2569YEM2 "Arrrived on site for no cool and water leaking from freezer. Found ui unresponsive diagnosed faulty main control. Water leaking due to clogged drain,removed drain installed updated drain tube kit,removed faulty control installed new main control powered unit on unit powered on and started cooling; used 1 W10619951 (DRAIN TUBE) from stock"
Near Georgetown, TX 78628
Lou
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KSCS25INSS00 arrived on site to install previously diagnosed and ordered part. I remove and replaced the bi-metal and tested the unit. The unit began to cool immediately and the evaporator began to frost as designed. No water leaks observed during service.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Cust not home verified with Callie
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Cust not home verified with Callie
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Cust not home verified with Callie
Near Austin, TX 78726
Brandon
Job Details: 03/20/2019
WASHER WHIRLPOOL WFW92HEFU0 "Arrived on site for customer complaint of noise issues, found bearings were faulty causing high pitch noise and drum out of round causing thumping noise. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (3 HOUR JOB) and 1 W10901175 (tub-outer)"
Near Georgetown, TX 78633
Arthur B.
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived onsite. Customer advised unit is working at this time and no further work is needed.
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 Arrived on site. Check for dispenser issues. Found dispenser motor not working intermittently. Verified all connections from dispenser and hinge. Will need freezer door to repair unit. Office to reschedule; ordrng 1 LW11037733 (FREEZER DOOR )
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 Arrived on site. Check for dispenser issues. Found dispenser motor not working intermittently. Verified all connections from dispenser and hinge. Will need freezer door to repair unit. Office to reschedule; ordrng 1 LW11037733 (FREEZER DOOR )
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 Arrived on site. Check for dispenser issues. Found dispenser motor not working intermittently. Verified all connections from dispenser and hinge. Will need freezer door to repair unit. Office to reschedule; ordrng 1 LW11037733 (FREEZER DOOR )
Near Hutto, TX 78634
Steve C.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to replace the freezer door due to not making ice. Replaced freezer door and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Wimberley, TX 78676
Robert
Job Details: 03/20/2019
RANGE WHIRLPOOL PRG4810LP Arrived on job for complaints of no heat small oven. Found igniter not reaching 3.3 amps. Replaced igniter and test
Near Austin, TX 78748
Leonardo
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not drying dishes. Test unit and found heater was broken. Replaced heater test unit and unit test good job complete no leaks present at this time.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Install the vent cover on the left refrigerator compartment door hinge. Our water connections were dry.
Near Cedar Park, TX 78613
Lou
Job Details: 03/20/2019
WASHER WHIRLPOOL WFW70HEBW1 "arrived on site inspect washer dispenser not working. I placed the unit in diagnostics and tested with no error codes. Customer advised that the softner is not dispensing. When the test got to C3-softner dispenser test, no water went into the dispenser. I unplugged the unit and tested ohms to the valve from the control and it showed 1.03 k ohms. I plugged the unit back in and tested line voltage from the control at the cold 2 valve connection and it showed 124V. I contacted Techline and spoke to Steve and advised of my findings and he advised to replace the valve. File #7724420147. I replaced the valve at the last service call in February. I removed and replace the valve and tested and the unit operated as designed. No water leaks observed during service, job completed."
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW8000BW0 Arrived on site to replace bearing kit. No matter what I tried the innerbasket would not break loose from the shaft. Fear of damaging basket or tub or both. I cannot repair this unit without more costs. The customer wishes not to proceed.
Near Georgetown, TX 78628
Jonathan
Job Details: 03/20/2019
OVEN WHIRLPOOL KODE300ESS Arrived on site for no power at unit. Customer stated they have had 5 service calls prior and they have all been failed thermal fuse. Per diagnostics mode and found failed thermal fuse. Inspected venting and found top vent had minor separation. Quoted customer on thermal fuse replacement and was approved.Corrected vent and added thermal fuse. Performed diagnostics mode and found top cooling fan not operating.
Near Belton, TX 76513
Al
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived to inspect dishwasher hat continuously trips the house breaker at 1hr 09 minutes. Due to the previous issues with the unit, I called Whirlpool Tech line and spoke with SCOTT (SR #7724384448)I was directed to check he blue with red stripe wire. The heater draw was 6.7.I was directed to the breaker panel and discovered theCustomer is on an ARC FAULT BREAKER.Customer advised of the issue and will change he dishwasher to a normal switch instead of the arc fault switches that he is currently on.JOB COMPLETE"
Near Bastrop, TX 78602
Joseph C.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL KRSC500ESS01 "Arrived on site for “no ice production” complaint. Per my previous diagnosis, removed and replaced control. User interface was actually front load washer ACU. Ordering new. Return for repairs on 03/21. No leaks detected, at time of service.; ordrng 1 W10822646 (cntrl-elec USER INTERFACE)"
Near Temple, TX 76502
Steve C.
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for the unit freezer has excessive frost and ice build up and it’s not freezing properly. Found the freezer door Is not closing properly. Removed all the ice inside the freezer and reset the slides. Assemble the unit and the unit freezer door is closing properly. All water connections were dry at the time of service.
Near Austin, TX 78732
Luis
Job Details: 03/20/2019
REFRIGERATOR ELECTROLUX E32AR85PQSC Arrived on site for freezing in fresh food. Per tech support recommendation replaced main control for a second time.
Near New Braunfels, TX 78132
Robert
Job Details: 03/20/2019
OVEN WHIRLPOOL WOD51EC0AS03 Arrived on job for complaints of no upper oven operation. Found Control not responding.
Near Kyle, TX 78640
Kevin
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Drive down site and replaced plastic wire cover on both sides call mom refrigerator door is not correct. No water leaks from connections at time of service, job complete."
Near Hutto, TX 78634
Jonathan
Job Details: 03/20/2019
FREEZER WHIRLPOOL WRS325FDAM02 "Arrived on site for refrigerator not defrosting. Inspected unit and work area. Found several pieces of tile cracked or broken. Had customer sign waiver for when moving appliances. Found unit unplugged. Gained access to bi-metal and put it in a cup of ice water. Gained access to control and forced defrost mode. Found control not sending voltage to heater. Tested bi-metal and found closed. Removed failed control and installed new. Tested cooling operation. All tested good, no water leaks present. Please allow 24 hours for unit to reach proper temperatures."
Near Wimberley, TX 78676
Robert
Job Details: 03/20/2019
REFRIGERATOR GE GFD28GMLEES "Arrived on job for complaints of frost and leaking. Frost is from door not sealed and will need silicone for drip from dispenser. Model number not showing availability for freezer door took picture to help with research ; ordrng 1 4084-03 (silicone,spray)"
Near Austin, TX 78738
Paul
Job Details: 03/20/2019
VENTHOOD KITCHENAID KXU8036YSS1 Arrived onsite for the vent hood to replace the previous diagnosed parts. I replaced the housing. Call complete.
Near Killeen, TX 76542
Arthur B.
Job Details: 03/20/2019
WASHER WHIRLPOOL MVWC465HW2 Arrived onsite for customer complaint of top load washer making loud noises during entire cycle. Ran diagnostics and found no error codes. Tested unit. Found noises are normal functionality. Advised customer of findings. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78704
Brandon
Job Details: 03/20/2019
VENTHOOD UNKNOWN UXT5536AAS3 "Arrived on site for customer complaint of dent in vent hood, I saw dent and called techline. File number 7724410739."
Near Round Rock, TX 78665
Cliff
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to diagnose a dishwasher that is not heating. Found heating element shorted out. Replaced heating element and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78723
Joseph C.
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for “poor wash performance” complaint. Inspected unit and found pump/motor weak. Replacement part was damaged. Ordering new pump/motor. No leaks detected, at time of service. Return for repairs on Wednesday 03/20.; ordrng 1 W11025157 (pump&motor)"
Near Austin, TX 78704
Wesley
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site and replaced icemaker for not cycling symptom. When trading out icemaker noticed fill spout heater harness damaged and new door will be needed. Advised customer door will be ordered. Office to wait until customer return in June to repair. ; ordrng 1 W10849514 (dor-fip)
Near Austin, TX 78702
Wesley
Job Details: 03/20/2019
MICROWAVE KITCHENAID KMHS120ESS7 Arrived on site and replaced control and secured lower harness to repair lighting and turntable problems.
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KRFC302EBS00 Arrived on site. Check for door issues. Found gasket torn not allowing to have great seal on mullion. Will need gasket to repair unit. Rescheduled for 3/26/19; ordrng 1 W10435971 (gasket-fip)