Service History 863

Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRFC704FPS02 Arrived onsite for customer complaint of French door refrigerator not cooling and not dispensing ice nor water. Found dispenser not working and FC light not coming on. Also found both sections warm. Found compressor not running. Unit will need new HV board and return with Orion board. ; ordrng 1 W11114721 (cntrl-elec HV)
Near Marble Falls, TX 78654
Cliff
Job Details: 08/05/2019
FREEZER WHIRLPOOL KRFC300ESS01 Arrived on site to diagnose a refrigerator that is building frost in the freezer. Tested unit and found bracket out of alignment for freezer door causing an air leak in the upper left-hand corner. Adjusted brackets and insured no air leak after service. No further repairs are needed and no leaks were found at time of service.
Near Austin, TX 78729
Tyler B.
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on for no ice and ice bucket replacement. Found ice maker faulty, replaced ice maker, it than harvested and filled with no leaks, replaced damaged bucket. No leaks on site"
Near Austin, TX 78704
Wesley
Job Details: 08/05/2019
DRYER MAYTAG MEDB765FC0 Arrived on site and found unit motor not operating with an f4e4 error. Ordering motor to repair. Advised customer office to reschedule ; ordrng 1 W11104351 (harns-wire) and 1 WPW10349492 (wheel) and 1 WPW10508324 (motor-drve)
Near Round Rock, TX 78664
Arthur B.
Job Details: 08/05/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived onsite for customer complaint of humming noise coming from wall oven. When arrived, confirmed issue. Found noise coming from UI. Removed and replaced UI assembly. Reassembled and tested. Unit now works as designed. No other issues found."
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/05/2019
REFRIGERATOR GE GSS25IFRFCC Arrived on site to repair a unit that will not dispense water. Tested unit and found that the water travels to the door but not through the door. The waterline is frozen in the door and a steamer would not remove the blockage. The customer at his convenience will defrost the door to open the line. All water connections were dry.
Near Austin, TX 78728
Tyler B.
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for unit not making ice ,found fill tube frozen,attempted to test heater but had failed, removed bottom grille and inspected wire harness and found wires stretched, unit will need new freezer door to complete repair. No leaks on site ; ordrng 1 CNOTE (OFFICE RS ) and 1 LW11026425 (dor-fip)"
Near Killeen, TX 76549
Al
Job Details: 08/05/2019
WASHER MAYTAG MHW8630HC0 "Arrived to inspect washer LF code. I ran a cold water load on normal and also ran a hot water load on normal. Both time the water flow was good.Removed the pressure hose and blew into unit to make sure it was clear.Told customer to clean the unit using the AFFRESH tabs and run the unit without using the load and go, while keeping the detergent usage at a minimum.Customer will run the AFFRESH tabs through the unit and run regular loads without the load and go system t see if LF code continues.AB ONLY."
Near Kyle, TX 78640
Kevin
Job Details: 08/05/2019
RANGE WHIRLPOOL WFG525S0HB0 "Arrived on site and found left front valve is twisted and appears to be on but isn’t, straighten the valve and it is now correct. Job complete"
Near New Braunfels, TX 78132
Brandon
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRMF606ESS00 "Arrived on site for customer complaint of unit not making ice, I found ice was in the mold, but very small, I ran test 57, tested good, I filled ice maker, unit tested good. Instructed customer to purge water filter every time they change it.
Near Austin, TX 78705
Wesley
Job Details: 08/05/2019
DISHWASHER GE GDT225SSL0SS Arrived on site and replaced panel. Unit is now set up properly.
Near Bartlett, TX 76511
Arthur B.
Job Details: 08/05/2019
REFRIGERATOR FRIGIDAIRE FFHI2131QE Arrived onside for customer complaint of top mount refrigerator not cooling. Found start device on compressor clicking on and off. Removed and replaced start device. Tested unit. Unit began working immediately. No other issues found.
Near Pflugerville, TX 78660
Steve C.
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived on site for the unit has condensation buildup. Found the air damper diffuser there’s condensation and ice build up. Replace the diffuser and added adhesive around the diffuser. The unit is working properly and all water connections or dry at time of service.
Near Round Rock, TX 78681
Thomas L.
Job Details: 08/05/2019
WASHER MAYTAG MVWB765FW2 Arrived on site for noisy operation. Loaded unit to observe operation. The gearcase is making a clicking noise as it agitates and will need to be replaced again per manufacturer.The rotor bolt is stripped and cannot be removed. Will need to order the screws that hold the stator and the clutch in place as well as the rotor bolt. That is necessary because I cannot pull the rotor and stator and the clutch off of the current gear case. Office will locate parts and reschedule with customer.Steve. SR# 7725513144; ordrng 1 W10636382 (screw) and 10 W11027980 (screw)s
Near Bertram, TX 78605
Jonathan S
Job Details: 08/05/2019
DRYER MAYTAG MEDB835DW4 Arrived on site for dryer not door not shutting. Performed diagnose and found door catch not working. Removed door catch and installed new. Tested operation. All tested good.
Near Austin, TX 78703
Wesley
Job Details: 08/05/2019
WASHER WHIRLPOOL WFW92HEFW Arrived on site and found unit to be operating with crack in dispenser housing and also to have communication error code for acu. Ordering console and acu and returning with dispenser. Advised customer on use and care. WP only per customer request. Would error out in c6 cycle during auto test. ; ordrng 1 W11218415 (CONSOLE) and 1 W11218415 (ACU) and 1 WPONLY
Near Canyon Lake, TX 78133
Luis
Job Details: 08/05/2019
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site for no ice. Ran diagnostics found no frost pattern to evaporator. Replaced evaporator,compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics good frost formation on evaporator plate. Reassembled unit checked water and tube connections no leaks."
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to repair unit with improper door operations. Found that the pads had broken and there was no longer a friction holding the door open. Replaced pads and tested. All water connections are dry.
Near Leander, TX 78641
James
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Near Marble Falls, TX 78654
Cliff
Job Details: 08/05/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site to diagnose a dryer that is not turning on. Found heating element shorted to ground causing damage to thermal cut out and thermal fuse. Replaced all three parts and tested unit. Found always functioning properly at this time.
Near Pflugerville, TX 78660
Steve C.
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for the unit will not dispense water. Tested the unit and found the left door is warped and not making good contact on the door switch. Will need to order the left door . All water connections were dry at time of service.; ordrng 1 W11104477 (dor-fip LEFT SS)
Near New Braunfels, TX 78130
Kevin
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and replaced both freezer and left pantry door, after replacement fridge is now correct. No water leaks detected at time of service, job complete."
Near New Braunfels, TX 78130
Kevin
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site and replaced the fill tube diagnosed on previous visit, after replacement ran test 97 and it filled icemaker properly. No water leaks from connections at time of service, job complete"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 08/05/2019
DISHWASHER AMANA ADB1400AGS0 "Arrived on site for dishwasher not filling with water. Performed diagnostics mode, error 10-1 dispenser failure. Found silverware basket blocking dispenser. Removed kick plate and monitored test cycle and found unit filling. Ran normal wash cycle and found unit operating. Inspected insulation and for water leaks. All tested good, no water leaks present."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 08/05/2019
MICROWAVE WHIRLPOOL WOC97EC0HZ00 "Arrived on site for microwave oven combo not powering on. Customer stated after UI was replaced when powering on microwave oven display would come up and oven power would only power unit down and was not able to use microwave. Performed diagnostics mode and checked error history and found none. Removed UI and installed new. Tested unit and found same failure occurring. Checked software and found unit had been programmed for single oven. Corrected model number in software. Tested unit, all tested good."
Near Salado, TX 76571
Al
Job Details: 08/05/2019
FREEZER WHIRLPOOL WRX735SDHZ02 "Arrived to inspect refrigerator making unusual noises.Ran diagnostics test mode and unit tested as designed.Customer was informed and instructed on product, care and maintenance of unit.All water lines were dry at the time of service.JOB COMPLETE"
Near Austin, TX 78702
Wesley
Job Details: 08/05/2019
WASHER WHIRLPOOL WTW7500GW0 Arrived on site and found unit operating as designed. And advised customer on use and care.
Near Manor, TX 78653
Joseph C.
Job Details: 08/05/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site for “no heat/no power” complaint. Inspected unit and found thermal fuse and high limit fuse blown, due to blockage, in venting. Ran dryer vent test to illustrate to customer that blockage exists. Removed and replaced cutoff and thermal fuse. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78757
Scott
Job Details: 08/05/2019
WASHER WHIRLPOOL WFW7590FW0 Arrived on site for leaking washer . Found valve leaking and filling tub . Will return with valve. Will need second man due to stacked and in closet . No other leaks detected . Call to set return .; ordrng 1 SECONDMAN.
Near Bartlett, TX 76511
Arthur B.
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived onsite for customer complaint of SxS not cooling in RC section. Found evaporator fan faulty. Removed and replaced evaporator fan assembly. Reassembled. Found good air flow coming from diffuser. No other issues found. Allwater connections were dry at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/05/2019
DISHWASHER KITCHENAID KUDS30FXSS5 Arrived on site to repair upper rack that falls down. Installed adjuster kit for the upper rack. All operations are normal. All water connections are dry.
Near Austin, TX 78728
Tyler B.
Job Details: 08/05/2019
RANGE WHIRLPOOL WFG550S0HZ0 "Arrived on site for unit not igniting , found old style caps on, replaced caps and tested good, middle burner would only half ignite, replaced burner head and tested goo.d. NO gas leaks on site"
Near Round Rock, TX 78665
Joel G.
Job Details: 08/05/2019
REFRIGERATOR LG LSXS26386S/02 "Arrived on site to diagnose fridge not cooling. Found 56 degs in both compartments. Tapped system and found 45 psi on the low side indicating a faulty compressor. Replaced compressor and updated software, vacuumed tested for leaks, none found, recharged to specs on the high side. Unit starting to cool. Customer to give unit 24-36 hours for it to get down to set temps and to monitor unit for the first few days before loading with food. No leaks detected.
Near Round Rock, TX 78681
Paul
Job Details: 08/05/2019
WASHER MAYTAG MHW9000YG0 Arrived onsite for the washer that keeps leaking. I found water all on the floor when I arrived and about 1/2” of water in the pedestal. I found two issues. The diverter valve was not closing causing water to siphon out of the bellow until an air gap in the stream stopped it then it would start over again. I found the bellow not sealing properly to the bottom of the door. The valve and the bellow need to be replaced. I tested the unit and there were no water leaks present. Call complete.
Near Leander, TX 78641
James
Job Details: 08/05/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and tested operation. Customer had new bulb installed and when turning the light on the bulb immediately popped. Customer stated the factory bulb did the same thing. Inspected socket and found it to be rusted and bulb would not seat properly. Installed new socket and bulb. Tested operation and found unit working properly. Job complete
Near Granite Shoals, TX 78654
Cliff
Job Details: 08/05/2019
OVEN WHIRLPOOL KODE500ESS04 Arrived on site to diagnose an oven that will not turn off. Found failed controls and user interface. Both appliance manager controls and user interface will need to be replaced to complete repairs.; ordrng 1 W10801665 (cntrl-elec) and 1 W11086141 (console)
Near , TX 78666
Kevin
Job Details: 08/05/2019
VENTHOOD KITCHENAID UXT5536AAS3 "Arrived on site and inspected that hood and found when it is running on high motor is vibrating/rattling. Removed motor and reinstalled and centered it and vibration has stopped. No further repair is required at this time, job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 08/05/2019
DISHWASHER KITCHENAID KDTE254ESS3 "arrived on site to inspect dishwasher leaking from underneath. Upon further inspection, I placed the unit in diagnostics and after water was dispensed into the tub and began to wash, water began to leak from the diverter seal. I drained the water from the unit and replaced the sump/motor assembly and drain pump. Retested the unit and it operated as designed with no water leaks. I made recommendations on use & care and detergent/rinse aid use and cleaning tips. No water leaks at the end of service, job completed."
Near Austin, TX 78704
Wesley
Job Details: 08/05/2019
WASHER AMANA NTW4516FW3 Arrived on site and recalibrated unit for water level. Explained use and care to customer. All checks good.
Near Austin, TX 78758
Andy
Job Details: 08/05/2019
OVEN JENN-AIR JJW3830IM00 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and found both controls has failed and will need to be replaced. Also ordering new UI in case needed. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11325157 (UI) and 2 W11325527 (APPLIANCE MANAGER )s
Near New Braunfels, TX 78130
Joel G.
Job Details: 08/05/2019
RANGE WHIRLPOOL WFE510S0HS1 Arrived on site to install parts ordered by previous tech. Verified operation after installing parts and took pics of rust on doors.
Near Round Rock, TX 78665
Joel G.
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose dishwasher start button not working. All buttons work except for start. UI is shorted. New panel didn’t come with the UI and will need to be ordered.No leaks detected.; ordrng 1 W11028004 (wire) and 1 W11084672 (housing-ui)
Near Kingsland, TX 78639
Cliff
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KSCS25INBL00 Arrived on site to replace icemaker assembly for refrigerator. Replaced part and found all is not working properly. No leaks were found at time of service.
Near Austin, TX 78759
Andy
Job Details: 08/05/2019
RANGE KITCHENAID KDRP463LSS08 Arrived on site for range not opening properly. Upon arrival customer informed me that unit is now normally and would like it to be tested and approximate estimate if control is the issue. All tested good while on site.
Near Austin, TX 78741
Joseph C.
Job Details: 08/05/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for “noisy operation” complaint. Inspected unit and found rhythmic sound originating at drum belt having been cut. Removed and replaced drum belt. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Pflugerville, TX 78660
Steve C.
Job Details: 08/05/2019
REFRIGERATOR MAYTAG MFC2061HEW Arrived on site for the unit is not freezing or cooling. Found the compressor is extremely hot and all the fans are working properly. Found the compressor is defective. . All water connections were dry at time of service.
Near New Braunfels, TX 78130
Brandon
Job Details: 08/05/2019
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site for customer complaint of unit not advancing during cycle, I replaced actuator, unit tested good."
Near Kyle, TX 78640
Kevin
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDHB00 "Arrived on site and found ice bin will not dispense, motor is turning but auger does not move. ice bin needs to be replaced, no water leaks detected at time of service,
Near Round Rock, TX 78665
Joel G.
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM00 Arrived on site to diagnose fridge not cooling. Found evap fan motor locked and 120 vac to it.Verified operations after replacing part. No leaks detected.
Near Driftwood, TX 78619
Robert
Job Details: 08/05/2019
COOKTOP KITCHENAID KGCU463VSS01 Arrived on job for complaints of spark when in use. ; ordrng 1 CNOTE (2 MAN )
Near Austin, TX 78746
Scott
Job Details: 08/05/2019
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site for dead dryer . Ran power test at terminal block and found one leg is getting all voltage , other leg has no power . Recommended to customer to have electrician fix out let . No lint build up at time of service . Job complete ."
Near Canyon Lake, TX 78133
Luis
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL GX5SHDXVD01 "Arrived on site for no cool in fresh food complaint,temp in freezer a little high reading 20°. Found evaporator fan not running causing high temp in freezer and fresh food. Removed cover found large ice formation on inlet tubing of evaporator,good frost pattern on rest of evaporator,ice clump due to defrost not able to defrost upper portion. Removed fan motor no voltage to fan diagnosed faulty main control,will need to order main control and possibly fan motor; ordrng 1 WPW10128551 (FAN MOTOR) and 1 WPW10503278 (MAIN CONTROL), states that autho needed"
Near Austin, TX 78750
Lou
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "arrived on site to inspect refrigerator freezer icing up. Upon further inspection, I found ice built up on the right side of the FC door, railing, and drawers. I found a small gap in the top right corner of the FC door gasket which is causing warm air to leak into the FC section and causing the ice buildup. Due to the gasket being molded into the door and removing it would create more damage, I am ordering the FC door SS and will return with the prescreened brackets. Also ordering a CNOTE-AUTHORIZATION & CNOTE-LSO PER CUSTOMER REQUEST No water leaks observed during service. ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10815701 (dor-fip ss) and 2 W10839793 (nameplate)s"
Near Pflugerville, TX 78660
Steve C.
Job Details: 08/05/2019
DRYER WHIRLPOOL WET4027HW0 Arrived on site where the unit is taking too long to dry the clothes. Tested the unit and the unit is getting hot but there is a air restriction to the roof. Advise the customer that they will need to contact the air vent cleaning crew.
Near Round Rock, TX 78664
Arthur B.
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived onsite for customer complaint of dent on RC door of SxS refrigerator. Confirmed issue. Removed and replaced door. Installed nametag. Reassembled. Customer happy with replacement. All water connections were dry at time of service.
Near New Braunfels, TX 78132
Brandon
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for customer complaint of lights not coming on, found faulty control board, I replaced control unit tested good."
Near Belton, TX 76513
Al
Job Details: 08/05/2019
DISHWASHER KITCHENAID KDTE334GBS
Near Austin, TX 78731
Andy
Job Details: 08/05/2019
DISHWASHER MAYTAG MDB4949SDZ Arrived on site for dishwasher not spraying. Tested and inspected unit and found failed pump and motor assembly. Also found wiring issues. Removed failed part and replaced with new and instructed customer on wiring. No water leaks present at time of service.
Near Round Rock, TX 78681
Jonathan S
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to install previous diagnosed parts. Found deli door did not have deli control. Will need to order control. Customer stated that unit was not making ice. Performed diagnostics mode and checked ice maker fault codes and found E2. Cycled ice maker and ran fill test. Tested ice maker fan. Will return with ice maker and deli control. ; 1 W11294907 (ICE MAKER) and 1 WPW10769076 (PANTRY CONTROL)
Near Killeen, TX 76542
Al
Job Details: 08/02/2019
WASHER ROPER RTW4516FW2 Arrived to inspect unusual washer noises.Ran diagnostics test mode and unit tested as designed.Checked surrounding area for any obstructions and immediately noticed the left rear of unit was separated from the unit and a wooden board was used in an attempt to level the unit.
Near Killeen, TX 76543
Al
Job Details: 08/02/2019
MICROWAVE WHIRLPOOL WMH76719CS5
Near Harker Heights, TX 76548
Al
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived to inspect RF freezing up.Confirmed the complaint and ran diagnostics and noticed the diffuser was stuck open.Removed and replaced the diffuser.Reassembled and unit tested as designed.All water lines were dry at the end of service Job complete
Near Austin, TX 78747
Ron
Job Details: 08/02/2019
DRYER MAYTAG MEDX655DW1 Arrived onsite for dryer not drying properly takes 2 cycles / performed diagnostics measured temps inside the drum was cycling between 115 up to 280 with home venting connected but with vent disconnected from dryer cycled between 115 to 212 / dryer a much longer time to drop temp with vent on vs with vent all indicating an air flow issue. Customer had vent kit he received from whirlpool. That also reflected a venting issue. Instructed on have vent rechecked. Dryer appears to be working as designed at this time.
Near Temple, TX 76504
Al
Job Details: 08/02/2019
OVEN JENN-AIR JJW2830DP01 "Arrived to inspect unit not powering on or responding to commands.Rep checked power (120) on unit, he PLUGGED the unit into another outlet and unit began operating as designed.All aspects of the display work as designed.JOB COMPLETE"
Near Manor, TX 78653
Joseph C.
Job Details: 08/02/2019
RANGE WHIRLPOOL WFG540H0ES1 "Arrived on site for “low burner flames” complaint. Inspected unit and found gas to be improperly regulated, from tank. Advised customer on proper setup for home use. Instructed customer to contact warranty provider, when appropriate repairs have been facilitated. No leaks detected, at time of service.; saved tckt"
Near Bastrop, TX 78602
Steve C.
Job Details: 08/02/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site for the unit is not working properly. Tested the unit and found the unit is barely filling up the tub. Also the actuator is not moving. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78130
Brandon
Job Details: 08/02/2019
MICROWAVE KITCHENAID KMHS120ESS5 "Arrived on site for customer complaint of unit not starting, found interlock was pushed inwards, I adjusted interlocks, unit tested good. Instructed customer not to slam door."
Near Lago Vista, TX 78645
James
Job Details: 08/02/2019
WASHER WHIRLPOOL WFW8300SW03 "Arrived on site and tested operation. Ran diagnostics and found unit functioning properly but the bearing is making a humming noise. Tested basket for play and found some play in basket indicating the rear bearing are failing.Job complete"
Near Jonestown, TX 78645
James
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and tested operation. I found no lights working and deli control not functioning. Customer also mentioned the dispenser will randomly dispense water and open ice door. Inspected deli control and found door full of water and deli control shorted as well as the internal harness corroded. Unit will need new deli drawer door and deli control to repair. Unplugged door from harness to correct lights and stop the dispenser from dispensing randomly. ; ordrng 1 W10815668 (dor-fip BLK SS)
Near Austin, TX 78705
Wesley
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRT138SSDM00 Arrived on site and found unit leaking at valve due to water line improperly connected. Corrected issue no parts needed.
Near Austin, TX 78705
Wesley
Job Details: 08/02/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site and found unit operating as designed with no saved error codes. All checks good. Operating properly.
Near Dripping Springs, TX 78620
Robert
Job Details: 08/02/2019
OVEN WHIRLPOOL WFE505W0HS1 Arrived on job for complaints of gasket falling off and temperature. Gasket was not secured properly and tested temperature to be good. Corrected gasket placement.
Near Austin, TX 78750
Andy
Job Details: 08/02/2019
ICE MACHINE KITCHENAID KUIC18NNZS0 Arrived on site for ice machine line kinking. Tested and inspected unit and found drain hose for ice machine getting kinked and not allowing water to drain properly. no water leaks present at time of service. ; ordrng 1 W11038865 (DRAIN HOSE )
Near Austin, TX 78758
Tyler B.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for unit not making ice. Tested ice maker and motor wasn’t spinning, replaced ice maker, and arm and tested good, no leaks on site"
Near Waco, TX 76705
Arthur B.
Job Details: 08/02/2019
REFRIGERATOR GE GFE24JSKFFSS Arrived onsite to install new auger motor to French door refrigerator from prior visit’s diagnosis. Removed and replaced auger motor. Reassembled and tested. Ice now dispenses as intended. Ice bucket not needed. All water connections were dry at time of service.
Near Lakeway, TX 78734
Luis
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KSC23C8EYY00
Near The Hills, TX 78738
Paul
Job Details: 08/02/2019
ICE MACHINE WHIRLPOOL KUIX535HPS00 Arrived onsite for the ice machine to replace the previous diagnosed parts. I replaced the external drain pump. I tested the unit and found the fill valve running for 2 minutes defaulting to the control and the WLS in the pump not working. I changed the recirculating pump and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78724
Joseph C.
Job Details: 08/02/2019
RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site for “F9 error code” complaint. Inspected unit and called techline. Found erratic voltages at L1 of wall plug. Licensed electrician will need to check plug to breaker connection, for improper voltages and burned/loose connections."
Near Waco, TX 76712
Arthur B.
Job Details: 08/02/2019
COOKTOP JENN-AIR JGD8130ADS Arrived onsite to install RF gas valve and igniters to cooktop from my prior visit’s diagnosis. Removed and replaced LF gas valve and igniter assembly. Reassembled and tested. All works as intended.No gas leaks detected at time of service.
Near Harker Heights, TX 76548
Al
Job Details: 08/02/2019
DRYER MAYTAG MEDX655DW1 Arrived to inspect dryer not POWERING ON.Confirmed the complaint and removed and the top panel and pressed the PTS and unit simply clicked and never worked.Ordering PTS relay and will return with other parts.Needs more work.; ordrng 1 WPW10563095 (PTS RELAY)
Near Leander, TX 78641
James
Job Details: 08/02/2019
WASHER MAYTAG MVWX655DW0 Arrived on site and installed new control. Ran calibration and auto diagnostics. Unit tests good and drain pump functions properly. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site repair no cold condition due to leaking evaporator. Removed and replaced evaporator. Vacuumed and recharged system observed great frost pattern on evaporator. Customer will need to allow time for the unit rate normal operating temperatures. All wire connections are dry.
Near Bastrop, TX 78602
Steve C.
Job Details: 08/02/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for the unit leaves the clothes soaked after cycle is done. Test of the units and found the actuator is defective. Replace the actuator and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Elgin, TX 78621
Steve C.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS01 Arrived on site to replace the name plate on the freezer door. Replaced the part and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Lago Vista, TX 78645
James
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and installed new control. Tested operation and found proper voltage now getting to evaporator fan motor and the fan is now running. U it cooling and all functions test good. Job complete
Near Austin, TX 78730
Paul
Job Details: 08/02/2019
ICE MACHINE KITCHENAID KUIC18PNTS2 Arrived onsite for the ice machine that started making a loud noise. The unit was turned off again when I arrived. Ms stated she checked the reservoir when the noise started again and there was no water in it. I explained to ms that this was the smart valve failing. I replaced the smart valve and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78737
Robert
Job Details: 08/02/2019
WASHER MAYTAG MVWC565FW1 Arrived on job for complaints of not finishing cycle. Found water supply to hot not on. Corrected supply issue and test for leaks.
Near Kyle, TX 78640
Kevin
Job Details: 08/02/2019
DRYER WHIRLPOOL MED6630HW0 "Arrived on site and found dryer vibrates during operation, customer has already added anti-vibration feet underneath dryer. Disassemble dryer and added sound pads underneath motor mount, underneath fan shroud , and around vent tube where it passes through rear bulkhead. Also added self tapping screws two left-hand side of motor mounts. This represents our point of contact that motor has. After reassembling Vibration has significantly decreased. No lint found in dryer cabinet at time of service, job complete."
Near Austin, TX 78759
Tyler B.
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for unit with rust and ice issue. Found ice in mold stuck halfway, replaced ice maker and tested good. Found tray corroded also, replaced tray and grille .Found both door heavy with rust, recommended cleaner was alway used, unit is basically new. Will need both doors to complete ; ordrng 1 CNOTE (OFFICE RS) and 1 LW10728959 (dor-fip) and 1 LW10771436 (dor-fip)"
Near The Hills, TX 78738
Paul
Job Details: 08/02/2019
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived onsite for the dishwasher not cleaning the dishes. I checked stored error codes and found an F4E3, F7E1, & F3E3. I found voltage to the pump motor and it not running. I replaced the pump and motor. I tested the unit in diagnostics and the unit is working as designed. Call complete."
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/02/2019
RANGE WHIRLPOOL WFG525S0HS1 Arrived on site for damaged panel. Found panel already removed. Replaced panel and also found cooktop dented and scratched took pics . ; ordrng 1 W11032119 (cooktop)
Near Austin, TX 78759
Tyler B.
Job Details: 08/02/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site for noisy unit. Found roller flat, replaced all roller and pulley from repair kit and tested goo.d"
Near San Marcos, TX 78666
Leonardo
Job Details: 08/02/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site to test unit for unit not heating. Test unit and found bad switches Light turning on and off and bad mag,cap and diode. Will need to order new switches W10269460, W10727360, W10269458. ; ordrng 1 W10269458 (SWITCH ) and 1 W10269460 (SWITCH ) and 1 W10727360 (SWITCH )"
Near Austin, TX 78746
Leonardo
Job Details: 08/02/2019
DISHWASHER KITCHENAID KDFE104DSS Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit for leaks no leaks present at this time job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect refrigerator lights too dim. Upon further inspection, I found the RC lights dim and the FC light was completely off. I removed and replaced the FC module and tested and it came on and the RC lights got brighter. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Cliff
Job Details: 08/02/2019
WASHER WHIRLPOOL WTW8540BW1 Arrived on site to diagnose a washer that is leaking. Found hole in drain line. Drain line will need to be replaced to complete repairs.; ordrng 1 WPW10363893 (hose)
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/02/2019
DRYER WHIRLPOOL WED9200SQ0 Arrived on site for no operation. Found door catches weak and not allowing to close tight enough to actuate door switch. Replace catches and tested. Dryer venting is clean.
Near Driftwood, TX 78619
Leonardo
Job Details: 08/02/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to test unit for display not working correctly. Replaced console test unit and unit test good job complete.
Near Spicewood, TX 78669
Paul
Job Details: 08/02/2019
WASHER WHIRLPOOL WFW92HEFC0 "Arrived onsite for the washer displaying an F5E2 error again. I checked stored error codes and found an F5E2, & F3E1. I ran diagnostics and found the door lock not engaging. I found the door lock failing. I replaced the latch. I ran the diagnostics cycle and the unit worked as designed. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78628
Lou
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I went to remove the ice bin and found it full of ice that was made from the ice maker and not put in by the customer. Removed the ice bin and removed the ice maker and fund the tray full of ice. Due to the intermittent ice making, I removed and replaced the HV Control and tested. Unit is operating as designed. No water leaks observed during service, job completed."