Service History 862

Near Horseshoe Bay, TX 78657
Cliff
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL EL87TRRRS00 Arrived on site to diagnose a refrigerator that is not cooling. Found refrigerant leak and fresh food evaporator.
Near Pflugerville, TX 78660
Paul
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived onsite for the refrigerator with the ice maker only producing a little ice still. I found no ice maker error codes. I did a harvest test and found the ice maker working as designed. I did a fill test and the mold filled correctly. I did find some ice chips that could have cause the ice maker to jamb. I tested the ice box fan and found it working as designed. I found the FC temp at 6 degrees and not getting any colder causing the icemaker temp to barely reach harvest temperature. I found the condenser coil covered with about an inch of animal hair not allowing and air movement thru the coil. I removed the hair and the FC temp dropped to 0 degrees. The unit should be working as designed now. Call complete. The customer had to leave so nobody was available to sign the ticket.
Near Austin, TX 78704
Wesley
Job Details: 08/06/2019
DISHWASHER WHIRLPOOL UDT518SAFP Arrived on site and repaired broken latch no parts. All checks good. Latch had been jammed.
Near Leander, TX 78641
James
Job Details: 08/06/2019
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site and installed new blowers, console and control. Tested operation and found unit working properly. Job complete"
Near Leander, TX 78641
James
Job Details: 08/06/2019
DRYER LG DLEX8000V Arrived on site and tested operation. I found no operation from unit. Tested voltage and found improper voltage at terminal block. Inspected new cord and found to be good. After plugging back in the unit had proper voltage. I found when pushing on the plug the voltage would change. Instructed customer that the failure is in the outlet in the wall or the wiring to the outlet and recommended having a licensed electrician repair the outlet or wiring to outlet. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL GI5FSAXVY02
Near Georgetown, TX 78628
Cliff
Job Details: 08/06/2019
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site to diagnose a cooktop with a burner that is not staying lit. Found small orifice for dual burner clogged and not letting gas flow. Cleaned orifice and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78633
Joel G.
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 "Arrived on site to diagnose ice maker not making ice. Found 3 degs in ice room. Ran diags and level sensor checks fine. Found faulty ice maker, 120 vac to it. Forced it to work and it came on. Ice room facia cover kept popping open. Found it was being held by one tab at the bottom and other two weren’t there. I got it to hold and stay in place but if it pops off again, it will need to get replaced. No leaks detected."
Near Austin, TX 78733
Tyler B.
Job Details: 08/06/2019
TRASH COMPACTOR KITCHENAID TRASH COMPACTOR "Arrived on site for unit door stuck shut, found unit has custom cabinets built on unit and unit is fully mounted in cabinets, not able to get in and remove mounting screws to remove unit, advised cust to get a cabinet company to come and remove custom panel so we can make repair was in able to diagnose.
Near Austin, TX 78748
Scott
Job Details: 08/06/2019
OVEN WHIRLPOOL WGE745C0FS01 "Arrived on site for ovens not heating properly . Ran diagnostics all checked normal no error codes . Ran temp checks. Recalibrated lower oven up 10 degrees, lowered upper oven 5 degrees lower . All top burner elements are functioning . Job complete ."
Near Austin, TX 78746
Tyler B.
Job Details: 08/06/2019
DISHWASHER KITCHENAID KDTE304DSS0 "Arrived onsite for unit not starting found unit pump was jammed, removed pump and found broken wine glass, removed and tested good, no leaks on site. Advised not to heat dry wine glasses,"
Near Bruceville, TX 76630
Al
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived to inspect refrigerator tripping the breaker.Confirmed the entire recently built residence is equipped with arch fault and GFCI outlets.Called Whirlpool Tech line and spoke Kathy SR#7725526149Whirlpool suggested to have the customer contact an electrician to replace the outlets.All water lines were dry at the end of service.Job complete.
Near Austin, TX 78702
Wesley
Job Details: 08/06/2019
WASHER WHIRLPOOL WFW560CHW0 "Arrived on site and found unit power button not working. Was able to correct loose harness connection and reset unit. Now it is operating as designed, all checks good."
Near Leander, TX 78641
Jonathan S
Job Details: 08/06/2019
COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site for cooktop having gap at trim. Removed trim and installed new. Tested operation, found no gas to unit, all else tested good."
Near Austin, TX 78747
Scott
Job Details: 08/06/2019
WASHER WHIRLPOOL MVWB835DW3 "Arrived on site for LF error code . Ran diagnostics got 8-3 ,3-2, found unit is not getting any hot water . Checked hose inlet and was clogged with junk. Replaced valve and ran calibaration and diagnostics wash . All checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78704
Scott
Job Details: 08/06/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site ,replaced broiler door panel . No gas leaks detected at time of service . Job complete ."
Near New Braunfels, TX 78132
Brandon
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for customer complaint of ice maker leaking, found ice maker mold was leaking, I replaced ice maker, unit tested good."
Near Liberty Hill, TX 78642
Cliff
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL KRMF606ESS01 Arrived on site to replace controls for refrigerator. Replaced dispenser control and main control and tested unit. All checks good at this time and no leaks were found at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 08/06/2019
WASHER WHIRLPOOL WTW5000DW1 "arrived on site stall previously diagnosed and ordered parts. Due to the unit making a loud banging noise, I previously tested the unit in manual test mode on high spin. When the basket began to slow down I could hear a loud noise. The noise sounded like it was coming from the motor. I removed and replaced the motor and also found that the washplate gear teeth were bad. I removed and replaced the washplate and hub and retested the unit. Unit operated as designed with no unusual noises. I retested manual test mode and filled the tube just above the washplate and tested the agitation on high an low and it operated as designed . No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 08/06/2019
OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect oven door and handle. Upon further inspection, I found the handle had a few scratches approximately one inch in length and the outer door glass had a few scratches on the SS trim. I removed and replaced the outer door glass and handle and tested the door. Job completed."
Near Elm Mott, TX 76640
Al
Job Details: 08/06/2019
DRYER MAYTAG MEDB835DW4 Arrived to install previously ordered parts.Removed and replaced the motor and blower wheel and element.Reassembled and unit began heating and tested as designed.No lint buildup observed at the time of service.Job complete
Near Killeen, TX 76542
Arthur B.
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for customer complaint of SxS refrigerator icemaker makes loud knocking noises and not making ice intermittently. Found ice maker like when harvesting gets caught up and knocks. Removed and replaced icemaker. Reassembled. Unit called for water immediately. Advised to monitor unit for 24-48hrs to see if problem returns with replacement icemaker. All water connections were dry at time of service.
Near Lakeway, TX 78738
Andy
Job Details: 08/06/2019
DISHWASHER KITCHENAID KDTE104ESS3 Arrived on site for dishwasher not spraying water. Tested and inspected unit and found failed pump and motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Kyle, TX 78640
Kevin
Job Details: 08/05/2019
MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site and found fan is rattling, replaced it and rattling has stopped. No further repair is required at this time, job complete"
Near Austin, TX 78750
Paul
Job Details: 08/05/2019
DRYER AMANA NED4655EW1 Arrived onsite for the dryer that’s not shutting off. I found the timer motor harness not connected and hanging loose in the control panel. I connected the harness and tested the dryer. The unit is working as designed. Call complete.
Near Austin, TX 78736
Scott
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site replaced wire harness . Ran diagnostics , all checked normal . No water leaks detected at time of service . Job complete ."
Near Leander, TX 78641
James
Job Details: 08/05/2019
VENTHOOD UNKNOWN UXT5236BDS1 Arrived on site and tested operation. I found when fan is turned on the breaker trips. I also found the harness to lights reversed. Corrected harness and installed new fan motor. Tested operation and found unit working properly. Job complete
Near Austin, TX 78746
Robert
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on job to replace shims for lower door. Aft replacement test operation. No leaks detected at time of service.
Near Austin, TX 78739
Robert
Job Details: 08/05/2019
DRYER WHIRLPOOL WGD5000DW3 Arrived on job for complaints of not starting. Found outlet not correct power supply. Try different outlet and operation normal. Customer will have outlet checked. No gas leaks detected at time of service.
Near , TX 78666
Kevin
Job Details: 08/05/2019
COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site and found several burners are not igniting, removed burner heads and adjusted orifice holders, after correction they are all operating normally, took one picture. Job complete"
Near Hutto, TX 78634
Steve C.
Job Details: 08/05/2019
WASHER ROPER RTW4640YQ0 Arrived on site for the unit goes out of balance. Tested the unit and found the suspension rods are weak. Replaced the suspension rods and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78748
Robert
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on job to replace housing and light. After replacement test operation. No leaks detected at time of service
Near Georgetown, TX 78628
Lou
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "arrived on site to inspect dishwasher rubber piece. Upon further inspection, the customer provided me with a large rubber gasket they found in the bottom of the dishwasher tub. I advised the customer that it wasn’t part of the unit ad it appears to have come from a Tupperware lid or bowl. I placed the unit in diagnostics and tested and it operated as designed showing no error codes. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Arthur B.
Job Details: 08/05/2019
REFRIGERATOR MAYTAG MFI2568AES Arrived onsite for customer complaint of French door refrigerator not cooling in RF section. Removed unit cover and attempted to jump compressor. Found compressor hot to touch and potion locked up. Unit will need new compressor. All water connections were dry at time of service.
Near Austin, TX 78727
Tyler B.
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for top rack issue, found tracks missing 2 wheels, replaced both tracks and tested good, noticed once machine was removed u it was missing insulation shield, will need to return with shield to complete repair. No leaks on site ; ordrng 1 CNOTE (OFFICE RS) and 1 W10866978 (shield)"
Near Austin, TX 78705
Wesley
Job Details: 08/05/2019
REFRIGERATOR JENN-AIR JFC2290VPF5 "Arrived on site and found seal misfired also found icemaker arm disconnected from module, corrected seal with heat gun and corrected icemaker arm connection. Unit is now operating as designed."
Near Fort Hood, TX 76544
Al
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 "Arrived to inspect dishwasher not turning on.Confirmed the complaint and attempted service test mode.Unit powered up, but wouldn’t start a cycle.Removed and replaced the control.Unit still wouldn’t start a cycle.Ordering strike, bolt latch ordrng 1 WP8580309 (STRIKE) and 1 WPW10274884 (BOLT LATCH)"
Near Coupland, TX 78615
Steve C.
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Near Bartlett, TX 76511
Arthur B.
Job Details: 08/05/2019
OVEN KITCHENAID KOSE500ESS01 "Arrived onsite for customer complaint of wall oven not heating properly. When arrived, unit was already preheated to 350F. Found unit not maintain temperature. Unit will need UI and control.. ; ordrng 1 W10588714 (panl-cntrl)"
Near Austin, TX 78747
Robert
Job Details: 08/05/2019
OVEN WHIRLPOOL WFG515S0ES1 Arrived on job for complaints of oven not working. Found igniter to oven grounded from items in storage drawer. Instructed customer to remove items.
Near Austin, TX 78717
Lou
Job Details: 08/05/2019
OVEN WHIRLPOOL WFG525S0HS0 "arrived on site to inspect range oven not operating. Upon further inspection, I removed the lower panel & plate and tested the unit on Bake at 350 degrees and the Ignitor never came on. I tested the broil as well and it did not come on. The Bake Ignitor was badly worn and the broil Ignitor was fine and tested good. I removed and replaced the main control ad Bake Ignitor and retested and the unit operated as designed. Tested the cooktop burners and they functioned correctly. No gas leaks detected during service, job completed."
Near Hutto, TX 78634
Joel G.
Job Details: 08/05/2019
RANGE WHIRLPOOL WFG525S0HS0 "Arrived on site to diagnose stove gas smell. Smell is just from flames when they are on. Oven comes on right away with no hesitation. Asked customer if the flame smell is what she’s smelling is she said yes. This smell is normal and is just from oven flame on. Called tech line and informed them about what I found and customer’s complaint and they agree there isn’t anything wrong with stove for leak
Near Austin, TX 78721
Joseph C.
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “noisy doors and uneven door fitment” complaint. Inspected unit and found fresh foods door squeaking and doors uneven. Lubricated upper hinge and adjusted doors to even status. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78741
Robert
Job Details: 08/05/2019
MICROWAVE WHIRLPOOL WMH53520CS1 Arrived on job for complaints of door not closing. Found the spring on interlock top sprung causing fuse to open. After replacement test operation.
Near Marble Falls, TX 78654
Cliff
Job Details: 08/05/2019
ICE MACHINE KITCHENAID KUIX305ESS1
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Arrived on site for refrigerator not making ice. Performed diagnostics and attempted to advance ice maker, found not responding. Tested voltage to ice maker and found present. Will need to replace ice maker with complete wire harness. Removed failed ice maker and harness, installed. Tested ice maker cycle and fill. All tested good, no water leaks present.
Near San Marcos, TX 78666
Kevin
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site and inspected refrigerator and found ice production since yesterday has been good, took one picture of been. Temperature and freezer is showing to be 5° currently refrigerator and icemaker or operate normally refrigerator has had multiple previous repairs and a lasting correction has not been found ice production is intermittent. No water leaks from connections at time of service"
Near New Braunfels, TX 78132
Brandon
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for customer complaint of unit not dispensing water, I replaced pad, unit tested good."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to install previous diagnosed parts. Gained access to drain pan. Removed failed drain pan and installed new. Removed FC door and found inner door separating and allowing gasket to drip down. Will need to replace FC door. and 1 W10634627/STAINLESS (FC DOOR)
Near Manor, TX 78653
Joseph C.
Job Details: 08/05/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for “no heat” complaint. Per my previous diagnosis, removed and replaced transformer. Tested unit. Unit is performing as designed."
Near Austin, TX 78732
Paul
Job Details: 08/05/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived onsite to replace the previous diagnosed parts. I replaced the LED driver and tested the unit. I had voltage to the LED’s now but they would not light up. Need to replace the defective LED module to complete service. Ordering c-notes & 3EA. W10908166 MODULE.;and 1 W10908166 (MODULE)
Near Hutto, TX 78634
Arthur B.
Job Details: 08/05/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived inside for customer complaint of burner cap on LR missing. Confirmed issue. Replaced LR burner cap and tested. All work as intended. No gas leaks detected at time of service.
Near Burnet, TX 78611
Jonathan S
Job Details: 08/05/2019
WASHER WHIRLPOOL MVWC415EW2 "Arrived on site for washer making noise. Performed diagnostics mode and checked for fault codes, no faults codes. Ram automatic test cycle and completed. Ran manual test and found odd noise durning spin cycle. Inspected gear case and hub. Found belt cover laying underneath unit and 2 5/16 screws missing. Inspected cover and found no damage to cover. Installed cover and added screws. Tested unit, all tested good, no water leaks present."
Near Canyon Lake, TX 78133
Luis
Job Details: 08/05/2019
REFRIGERATOR JENN-AIR JFC2290REP02 "0670 gate code,Last house at end of road. Arrived on site for no ice,weak water flow and Kitchenaid nameplate on a jennair model. Installed correct nameplate to freezer door,tested dispenser weak water flow,installed bypass good water flow installed new filter same issue weak flow,ordering new filter head. Found fill line frozen,will need to defrost fill tube on return visit. Ordering filter Incase needed. ; ordrng 1 EDR4RXD1 (FILTER) and 1 W11346623 (FILTERHEAD)"
Near Granite Shoals, TX 78654
Cliff
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site for refrigerator that is not dispensing ice. Found dispenser motor faulty. Replaced dispenser motor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78759
Andy
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDT720PADM1
Near Austin, TX 78750
Tyler B.
Job Details: 08/05/2019
DRYER KENMORE 79691022900 "Arrived on site for no heat and cracked vent, replaced vent found igniter failed replaced igniter and tested good.
Near New Braunfels, TX 78132
Brandon
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID GSC25C4EYY01 "Arrived on site for customer complaint of unit making loud noise, found evaporator fan motor was faulty, I replaced motor, unit tested good.
Near Round Rock, TX 78664
Steve C.
Job Details: 08/05/2019
DRYER MAYTAG MGDB765FC0 Arrived on site to replace the motor and wheel. Replaced both parts and tested the unit. Unit is still not working. Will need to order the overlay due to no power to the igniter. The motor and control work properly. Will need to order the overlay and harness sensor.; ordrng 1 W11089306 (overlay) and 1 WPW10298258 (harns-wire)
Near Austin, TX 78729
Andy
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived on site for refrigerator lights not working. Tested and inspected unit and failed socket. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78728
Tyler B.
Job Details: 08/05/2019
WASHER WHIRLPOOL MHW5630HW0 "Arrived onsite for unit leaking, found drawer was cracked, causing to leak from front, replaced drawer and tested good with no leaks on site"
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KFXS25RYMS4 arrived on site to repair a leaking ice maker. Opened ice maker compartment to find ice maker has been over filling causing ice to form in compartment. Replaced failing ice maker. New ice maker cycled properly. All water connections were dry.
Near New Braunfels, TX 78132
Brandon
Job Details: 08/05/2019
WINE COOLER WHIRLPOOL WUB50X24HZ00 "Arrived on site for customer complaint of unit not cooling, found defrost issue, I could not remove back cover due to ice build up. Ordering control, heater and bi metal. I had to call TL to get wiring diagram and part list. Once back on site, will need to diagnose what part failed. ; ordrng 1 4344746 (heater) and 1 CNOTE (BC ONLY) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10244414 (bimetl-def) and 1 W10856830 (cntrl-elec)"
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/05/2019
MICROWAVE WHIRLPOOL WMH73521CS4
Near Austin, TX 78734
Paul
Job Details: 08/05/2019
COOKTOP JENN-AIR JGC3530GS00 Arrived onsite for the cooktop that all of the burners are too high except the center. I found the cooktop had been converted to LP but the low flame on the burner valves had not been set. I adjusted the low flame setting on the burent valves. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 08/05/2019
DISHWASHER KITCHENAID KDTE254ESS1 "arrived on site to inspect dishwasher not operating. Upon further inspection, I attempted to place the unit in diagnostics, but I could not get some of the buttons to work. I removed the outer door panel and when I unplugged the UI control panel from the main control an closed the door, the drain pump failed to come on. I removed and replaced the control panel and main control and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near The Hills, TX 78738
Paul
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived onsite for the refrigerator not cooling in either section. I found both compartments at room temperature. I found all the sealed system components working. I found the compressor extremely hot and only drawing .25 amps indicating it’s not pumping or there is a leak. The system has never been tapped. Ordering c-notes, W11116006 EVAPORATOR, WPW10608485 EVAPORATOR, 8201675 COMPRESSOR, WPW10143759 DRIER-UV, & TJ90SF8404 ACCESS FITTING.; ordrng 1 8201675 (COMPRESSOR) and 1 C-NOTES (ORDERING SS TECH - NEEDS PARTS AUTHORIZATION - 2 HOUR JOB ) and 1 TJ90SF8404 (ACCESS FITTING) and 1 W11116006 (EVAPORATOR) and 1 WPW10143759 (DRIER-UV) and 1 WPW10608485 (EVAPORATOR)"
Near Georgetown, TX 78633
Joel G.
Job Details: 08/05/2019
WASHER LG WT1501CW "Arrived on site to diagnose washer making loud noise and not advancing. Found coin stuck between washplate and basket. When unit would fill with water and tried to agitate, would make noise. Main board will notice wash plate issue and will not advance. Removed coin and verified operation. Drain is secure. No leaks detected.
Near Austin, TX 78754
Joseph C.
Job Details: 08/05/2019
RANGE FRIGIDAIRE FFGF3054TSB "Arrived on site for “power out to unit” complaint. Inspected unit and found control blown. Removed and replaced control and overlay. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78664
Joel G.
Job Details: 08/05/2019
REFRIGERATOR FRIGIDAIRE DFHS2313MFCA Arrived on site to diagnose fridge not making ice. Found 2 degs in frz and 36 in ff side. Accessed the ice maker and can see the gear turning but the actual motor wasn’t indicating a faulty ice maker.Verified operation and ice maker filled after replacing it. No leaks detected.
Near Austin, TX 78759
Scott
Job Details: 08/05/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for fan error ,.replaced UI control . Ran pre heat to 350 . All checked normal . Job complete ."
Near Killeen, TX 76549
Al
Job Details: 08/05/2019
DRYER WHIRLPOOL WED4616FW0 "Arrived to inspect dryer door not working properly.Unit still runs when door is opened.Removed and replaced the door switch, with (TRUCK STOCK #WP3406107).reassembled unit and unit tested as designed.No excessive lint buildup observed at the time of service.Job complete."
Near Georgetown, TX 78633
James
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and installed new ice box fan. Cleared all frost and moisture from freezer and shelves. I found that the rails are not pulling door closed properly due to ice build up that has gotten into the rails. U it will need new rails and door gasket to complete repair; ordrng 1 W10795842 (bracket) and 1 W10795846 (bracket) and 1 W10897938 (gasket-dor)
Near Leander, TX 78641
James
Job Details: 08/05/2019
WASHER MAYTAG MHW6630HW0 Arrived on site and installed new dispenser and valves. Tested operation and found unit working properly and no leaks after repair. Job complete
Near Lakeway, TX 78734
Paul
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for the refrigerator with a door not functioning properly and not cooling. Ms stated the unit was cooling fine but the interior lights were not turning on and the dispenser functions were not working. I disconnected the deli control and the light came on and worked as designed. I replaced the deli control and tested the unit getting the same results. I suspected a broken wire in the deli control harness. I checked continuity on the black wire between the deli control and the UI and found it open. I reconnected the harness to the UI and disconnected the harness at the deli control so the customer could use the unit normally and after powering the unit up I had the same results but now the UI would not light up. Ordering C-notes, W11170612 HARNS-WIRE, WPW10624574 CNTRL-ELEC, POWER SUPPLY, & W10811365 CNTRL-ELEC, LED.; ordrng 1 C-NOTES (NEED PARTS AUTHORIZATION.) and 1 W10811365 (CNTRL-ELEC, LED) and 1 W11170612 (HARNS-WIRE) and 1 WPW10
Near Austin, TX 78723
Joseph C.
Job Details: 08/05/2019
WASHER MAYTAG MVWB865GW0 "Arrived on site for “poor wash performance” complaint. Inspected unit and found unit performing as designed. Instructed customer on maximizing wash performance. No leaks detected, at time of service."
Near Austin, TX 78732
Paul
Job Details: 08/05/2019
REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived onsite to replace previous diagnosed part. I replaced the door, the door UI, and the ice chute plate. I tested the unit and it is working as designed. Call complete."
Near Austin, TX 78759
Andy
Job Details: 08/05/2019
RANGE GE JB258GM1SA Arrived on site for range burner not heating. Tested and inspected unit and found failed burner element. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78717
Lou
Job Details: 08/05/2019
DISHWASHER KITCHENAID KDTM354DSS5 "arrived on site to inspect the dishwasher dispenser. Upon further inspection, I found the dispenser gasket and spring had come off of the dispenser door. I removed and replaced the dispenser and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78704
Wesley
Job Details: 08/05/2019
RANGE KITCHENAID KSDG950ESS1 Arrived on site and used liner and screws to correct issue. All checks good.
Near Dripping Springs, TX 78620
Robert
Job Details: 08/05/2019
RANGE WHIRLPOOL WFC310S0EW3 Arrived on job for complaints of rear left burner not shutting off. Replaced switch and test.
Near Killeen, TX 76542
Al
Job Details: 08/05/2019
FREEZER WHIRLPOOL WZF34X16DW00 Arrived to inspect freezer not cooling.Verified complaint and removed and the back panel to access compressor.Noticed the compressor wasn’t running. Removed the cover to the start device and saw the plug into the start device was unplugged from the start device.I plugged it in and plugged in the freezer and the compressor kicked on and unit began cooling.No water lines hooked up to unit. JOB COMPLETE
Near Belton, TX 76513
Al
Job Details: 08/05/2019
RANGE WHIRLPOOL AER6603SFB2
Near Bertram, TX 78605
Jonathan S
Job Details: 08/05/2019
DRYER WHIRLPOOL WED6620HC0 "Arrived on site to install previous diagnosed parts. Gained access to control and UI. Removed UI and control and installed new. Tested operation, all tested good. Spoke with customer on user care guide."
Near Austin, TX 78703
Luis
Job Details: 08/05/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for no ice. Diagnosed leak in system unit will need evaporator and compressor found filter lodged in housing unable to remove filter with out damaging housing. Unit will need housing also. Installed a new evaporator,compressor,filter drier,housing and water filter,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics all test passed checked water connections no leaks.
Near Austin, TX 78703
Wesley
Job Details: 08/05/2019
OVEN AMANA AOCS3040SS "Arrived on site and repaired unit surface Ignitor. Unit performance is now better, but complication due to old electrical I.e. the spark module as well as warped burner head and burner makes ignition inconsistent. Customer be advised that ignition of front right burner may require ignition front left burner to activate better sparking.
Near Burnet, TX 78611
Jonathan S
Job Details: 08/05/2019
DRYER GE GTD65EBSJWS "Arrived on site for dryer making noises. Per diagnostics mode and tested unit. Found noise coming from front bearing. Gained access to bearing inspected blower wheel cover and found rubbing drum. Assembled unit and tested and found noise still occurring. Gained access to bearing and found a screw stuck in felt removed screw and flipped felt. Assembled unit and tested Removed screw and tested, all tested good.
Near Dripping Springs, TX 78620
Robert
Job Details: 08/05/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on job to replace wheels. After replacement test operation.
Near New Braunfels, TX 78130
Brandon
Job Details: 08/05/2019
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site for customer complaint of unit giving LF error and valve dripping continuously. Found faulty water valve, I replaced valve unit tested good."
Near Kingsland, TX 78639
Cliff
Job Details: 08/05/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose a dryer that is not drying efficiently. Tested unit and found clogged external venting causing long dry times. I informed homeowner of issue and recommended vent cleaning company. No further repairs are needed by appliance express at this time.
Near Austin, TX 78758
Andy
Job Details: 08/05/2019
WASHER WHIRLPOOL RTW4516FW2 Arrived on site for washer not powering on. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78704
Wesley
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived onnsite and installed Evap cover and door gasket. Found torn Evap cover gasket on old cover. All checks good after repair. Unit is now operating as designed.
Near Leander, TX 78641
Lou
Job Details: 08/05/2019
WASHER MAYTAG MVWB835DC4 "arrived on site to inspect washer error codes. Upon further inspection, the advised that the unit will fill and start a cycle then shut off. There were wet clothing items in the unit upon arrival. Removed the items and placed the unit in diagnostics showing error codes F8E1, F7E0, & F0E3. I cleared the codes and continued with testing. As the unit began to fill with hot water all I could hear was the valve turning on, but no water. I found that the hot water valve at the wall was turned off. I stopped testing and turned the hot water on and retested. Unit operated as designed. I powered the unit up and found it set on normal wash with warm water. I advised the customer of my findings and advised that when using the warm water mode, the unit wasn’t getting enough water due to the hot water source being turned off. Made recommendations for use and care, along with detergent and softener use. No water leaks observed during service, job completed."
Near Austin, TX 78735
Scott
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KSSC48QVS05 Gasket defective reorder ; ordrng 1 WP2266901 (gasket-fip)
Near Austin, TX 78759
Andy
Job Details: 08/05/2019
WASHER AMANA NTW4516FW0
Near Cedar Park, TX 78613
Lou
Job Details: 08/05/2019
FREEZER KITCHENAID KRFF507ESS01 "arrived on site to install previously diagnosed and ordered parts. Due to the RC evaporator having a large amount of ice built up on it and the cover, I had the customer defrost the unit before I arrived. Per service pointer #W11092686 I removed and replaced the evaporator fan harness and using manufacturers approved silicone, I sealed the gap between the RC liner and chassis at the opening of the RC. Also, I removed the back panel and found a gap between the drain tube and chassis. Using the same silicone, I sealed the gap. Leveled the unit and adjusted the hinges on the RC doors. Tested unit and it is operating as designed. No water leaks observed during service, job completed. Customer was advised to allow approximately 48 hours before they noticed good ice production."
Near New Braunfels, TX 78132
Brandon
Job Details: 08/05/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site for customer complaint of unit not powering on, found 5vdc getting to console, found faulty console, I replaced console, unit tested good."
Near Kingsland, TX 78639
Cliff
Job Details: 08/05/2019
WINE COOLER KITCHENAID KUBL204ESB00 Arrived on site to diagnose a wine cooler that is making abnormal noise. Found no mechanical failures or abnormal noises with the unit at this time. Advised homeowner noise was most likely caused from condensation that had frozen around fan motor. No further repairs are needed and all is working properly at this time.
Near New Braunfels, TX 78130
Kevin
Job Details: 08/05/2019
OVEN WHIRLPOOL KFGD500ESS01 "Arrived on site and inspected range and found bake igniter in the top oven has failed. After replacing igniter oven reached preheat temperature correctly. job complete"
Near Austin, TX 78753
Joseph C.
Job Details: 08/05/2019
RANGE GE JGBS66DEK3BB "Arrived on site for “new lightbulb installed and still not working” complaint. Inspected unit and found supply wires, for receptacle, to be shorted to cabinet. Repaired wiring to bulb receptacle. Tested unit. Unit is performing as designed. No leaks detected, at time of service."