Near Georgetown, TX 78628
Jonathan
Job Details: 10/14/2018
DRYER WHIRLPOOL CGM2745FQ0 "Arrived on site for dryer not starting. Performed diagnostics and tested voltage to unit, found within range. Tested cycling thermostat and cut-off fuse, all tested good. Tested door switch and found not closing. "
Near Canyon Lake, TX 78132
Diego G.
Job Details: 10/14/2018
REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site. Replaced thermistors in refrigerator compartment. Instructed customer to allow 24 hours forget to call down completely. No leaks present. Job complete
Near Canyon Lake, TX 78132
Diego G.
Job Details: 10/14/2018
REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site. Replaced thermistors in refrigerator compartment. Instructed customer to allow 24 hours forget to call down completely. No leaks present. Job complete
Near Canyon Lake, TX 78132
Diego G.
Job Details: 10/14/2018
REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site. Replaced thermistors in refrigerator compartment. Instructed customer to allow 24 hours forget to call down completely. No leaks present. Job complete
Near Georgetown, TX 78628
Jonathan
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for freezer making noises, dent in FC door and customer stated that they believe a shelf is missing. Performed diagnostics and found unit making rattling in FC. Gained access to evaporator and evaporator fan. Found clip for panel not in correct position and causing rattling sound. Rattling sound came back, added sound barrier.Found dent in door on bottom left side(see SD-QuickPic)Called tech support and spoke with Dustin to confirm shelf’s (SR7723182002). Will need to replace door. Will take up to 6 to 8 weeks. Will return with another sound barrier in case needed.; ordrng 1 W11113654 (SOUND PAD) and 1 W11202405 (FREEZER DOOR/ STAINLESS STEEL )"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/14/2018
COOKTOP KITCHENAID KICU569XSS Arrived on site. Replace both modules and Configurated unit. All functions tested OK. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/14/2018
COOKTOP KITCHENAID KICU569XSS Arrived on site. Replace both modules and Configurated unit. All functions tested OK. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/14/2018
COOKTOP KITCHENAID KICU569XSS Arrived on site. Replace both modules and Configurated unit. All functions tested OK. Job complete
Near Marble Falls, TX 78654
Thomas L.
Job Details: 10/14/2018
VENTHOOD UNKNOWN WVW53UC6FS1 Arrived on site for hood vibration. Tested unit to find that the motor vibrates during operation and will need to be replaced. Office to notify customer due to part availability.; ordrng 1 W10894839 (blower fan)
Near Canyon Lake, TX 78133
Diego G.
Job Details: 10/14/2018
DRYER MAYTAG MEDB855DC4 "Arrived on site. Replace control and overlay. Ran diagnostic test, all functions tested OK. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 10/14/2018
DRYER MAYTAG MEDB855DC4 "Arrived on site. Replace control and overlay. Ran diagnostic test, all functions tested OK. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 10/14/2018
DRYER MAYTAG MEDB855DC4 "Arrived on site. Replace control and overlay. Ran diagnostic test, all functions tested OK. Job complete"
Near Kingsland, TX 78639
Thomas L.
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Replaced control board due to no freezer fan operation. No water is hooked up to this unit.
Near Wimberley, TX 78676
Robert
Job Details: 10/14/2018
COOKTOP WHIRLPOOL G9CE3065XB Arrived on job for complaints of strong emf field coming from cooktop. Got a reading of 30 gauss at the power poll only at 20 gauss. This is the second cooktop first one delivered gave same readings but replaced for cosmetics. Previous cooktop was older with no electronics. Customer has health issue harmful at levels of 30 gauss rate.
Near Georgetown, TX 78633
Tyler B.
Job Details: 10/14/2018
REFRIGERATOR GE PSHS6TGX "Arrived on site for no ice, found ice maker seized, un locked ice maker got it to harvest and fill, ordering ice maker to reliably repair unit. No leaks on site ; ordrng 1 WR30X10093 (icemaker asm)"
Near Killeen, TX 76549
Steve C.
Job Details: 10/14/2018
DRYER WHIRLPOOL MEDB835DW4 Arrived on site for the unit is making noise. Tested the unit and found the unit making a loud whining noise. Unit will need a new motor and blower wheel. Will use the repair kit on next visit if needed. Customer wants AM appointment.; ordrng 1 CNOTE (AM APPOINTMENT ) and 1 W11126010 (motor-drve) and 3 WPW10212660 (pad)s
Near Killeen, TX 76549
Steve C.
Job Details: 10/14/2018
DISHWASHER GE GLD5900N10BB Arrived on site for the unit is not washing properly. Tested the unit and found the pump motor is working properly but the spray arms not turning. Found all the spray arms clogged and deformed. Also the racks are rusting and causing discoloring on the dishes. Unit will need all new spray arms and upper and lower racks. Office will need to get autho with AHS and reschedule customer.; ordrng 1 WD22X10044 (arm spy low asm) and 1 WD22X10045 (upp arm spray asm) and 1 WD22X10046 (spray arm mid asm) and 1 WD28X10384 (rack lower roll asm) and 1 WD28X10399 (upper rack)
Near Wimberley, TX 78676
Robert
Job Details: 10/14/2018
DRYER GE GTD65EBSJ3WS Arrived on job to replace bearing and belt. Replaced rear bearing and front top Assembly also replaced belt. Test dryer normal noise level
Near Kyle, TX 78640
Kevin
Job Details: 10/14/2018
WASHER MAYTAG MVWB765FW1 "Arrived on site and found suspension on right rear is not secured, after correcting leveled and centered basket and tub. Discussed correct loading for this model, no water leaks from connections at time of service, job complete"
Near Kempner, TX 76539
Steve C.
Job Details: 10/14/2018
DISHWASHER MAYTAG MDB7749AWW2 "Arrived on site for the unit will not start. Tested the unit and found all the lights turn on except start, cancel, and rinse. The panel ribbon is defective. Unit will need a new panel. Will use the control on next visit if needed.; ordrng 1 W10811150 (panel-cntl BQS )"
Near Austin, TX 78726
Paul
Job Details: 10/14/2018
DISHWASHER KITCHENAID KDFE104DSS0 Arrived onsite for the dishwasher to replace the previous diagnosed parts by LS. Nobody answered the door. I called the office and spoke with MS at 10:50. Per MS the customer is only 5 minutes away. I replaced the control and the UI because of the damaged molex connectors. I tested the unit and found the diverter on the pump leaking. I pulled the sump and motor. I tested the element when the sump was removed and it checked good at 12.8 ohms and open from chassis to the outer shield and ground. The customer stated that LS suggested replacing it but I explained that I couldn’t because it test good. I tested the unit in diagnostics and the unit is working as designed. I put my hands all over the machine during the cycle while sitting on the floor and it did not shock me. I tested the wall outlet and the voltage and polarity is correct. There were no water leaks present during the diagnostics test. Call complete. Use Authorization # KGTKM00EPL1.
Near Austin, TX 78745
Kevin
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site and inspected refrigerator and found curly temperature is good after customer reset refrigerator by leaving it unplugged yesterday. Ran all diagnostic functions and found damper motor is noisier than it should be. After replacing motor it is not working properly, no water leaks from connections at time of service, job complete Arrived on site and inspected refrigerator and found curly temperature is good after customer reset refrigerator by leaving it unplugged yesterday. Ran all diagnostic functions and found damper motor is noisier than it should be. After replacing motor it is not working properly, no water leaks from connections at time of service, job complete SR7723181362"
Near Killeen, TX 76541
Steve C.
Job Details: 10/14/2018
RANGE FRIGIDAIRE FFGF3023LWE "Arrived on site for the unit is not heating in the oven and the right front burner not heating properly. Tested the unit and found the igniter for the bake is glowing but burner will not ignite. The amp draw for the igniter is 3.2 amps.unit will need a new safety valve and control due not opening the solenoid. Will use on return visit the valve 14 k, orfice holder rf, and overlay. Will need to get autho and reschedule customer.; ordrng 1 316031501 (valve) and 1 316557101 (clock/timer) and 1 CNOTE (AUTHO)"
Near Killeen, TX 76543
Steve C.
Job Details: 10/14/2018
WASHER MAYTAG MVWB450WQ0 "Arrived on site to replace the drain hose due to leaking water. Replaced the hose and tested the unit. Unit works properly and all water connections were dry at the time of service."
Near Harker Heights, TX 76548
Steve C.
Job Details: 10/14/2018
DRYER WHIRLPOOL WED4890XQ0 "Arrived on site for the unit makes a lot of noise. Tested the unit and found the blower wheel broke in half. Unit will need a new blower wheel, motor and repair kit. ; ordrng 1 4392065 (dryer repair kit) and 1 W10801999 (wheel) and 1 WPW10396039 (motor-drve)"
Near Pflugerville, TX 78660
Wesley
Job Details: 10/14/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and replaced stops. Advised customer on repair. Old stops cracked and falling out. All checks good. Unit is now operating safely.
Near San Marcos, TX 78666
Robert
Job Details: 10/14/2018
OVEN WHIRLPOOL WOS51EC0AS01 Arrived on job for complaints of not heating. When bake selected oven displays not available. Turn of power for 2 minuets and back on again. Clearing memory. Bake now working normal.
Near San Marcos, TX 78666
Robert
Job Details: 10/14/2018
DRYER WHIRLPOOL WED5000DW2 Arrived on job for complaints of dryer shutting off in middle of cycle. Amp draw on dryer is 4.5 running with no heat and 24.5 with heat on. Breaker tripped at 24.5 amps only. Breaker wouldn’t reset for about a minute after tripping without dryer connected. Customer to have broker replaced.
Near Seguin, TX 78155
Robert
Job Details: 10/14/2018
OVEN WHIRLPOOL WFE515S0ES0 Arrived on job to replace terminal block and nuts. After replacement test oven operation normal. Job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 10/14/2018
OVEN WHIRLPOOL WOS51EC0AS02 "Arrived on site and found fuse blown. No other problems indicated post repair. Replaced fuse. All checks good, unit is now operating as designed."
Near Manor, TX 78653
Wesley
Job Details: 10/14/2018
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site and found unit control lighting circuit shorted. Replaced board. Now unit is operating as designed. All checks good. Advised customer on repair.
Near Georgetown, TX 78626
Jonathan
Job Details: 10/14/2018
DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for dishwasher having damages on panel. Inspected unit and found factory defect on console. Replaced console and cleaned panel to make sure no damages on panel. Performed diagnostics mode, no error codes. All tested good, no water leaks present."
Near Wimberley, TX 78676
Robert
Job Details: 10/14/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on job for complaints of not cooling in refrigerator. Found cover frozen. Call TEC line and Whirlpool wants us to replace cover and check sensor placement also run test #4 . Office to schedule. ; saved tckt
Near Kyle, TX 78640
Robert
Job Details: 10/14/2018
WASHER WHIRLPOOL WTW6800WW1 Arrived on job for complaints of leaks. Found the tub seal leaks and now bearing damaged. Will need to replace bearing kit. Ordered starter just in case. Office to schedule ; ordrng 1 CNOTE (AUTHO ) and 1 CNOTE (2 HOURS ) and 1 W10435302 (bearing) and 1 W10447783 (tool) and 1 WPW10419333 (stator)
Near Austin, TX 78729
Jerry C.
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "WRX735SDHZ00 Arrived to inspect ice in fc. I found the ice formation appeared to start from the fc gasket at the right third where there was moisture standing in the gasket. Performed the mullion heat test and then contacted the mfg, tech Kevin. I advised the technician that I found moisture on the fc gasket and the right third and that I performed horizontal mullion heat testing after finding the moisture on the gasket. At approximately the right third point of the gasket there was an eight inch area that never warmed during testing. The rest of the mullion was not as warm as expected, including the sides and the lower left corner was cold as well. The technician submitted the unit for review. File #7723183638. No leaks observed during service. I advised the customer they will be contacted by the manufacturer."
Near Georgetown, TX 78633
Jerry C.
Job Details: 10/14/2018
REFRIGERATOR KITCHENAID KSRJ25C The customer requested cancellation upon arrival. They had a second refrigerator in use in the home and I declined repair due to it being a model and brand that parts sourcing was difficult. No access to unit.
Near Seguin, TX 78155
Robert
Job Details: 10/14/2018
REFRIGERATOR GE GFSL6KEXALS Arrived on job for complaints of frost and icemaker not working. Rail for top drawer in freezer interfaces with door closing complete. Needs rails and icemaker. Rails will need to be found office to schedule. ; ordrng 1 WR30X10104 (asm ice maker) and 1 WR72X10261 (asm rail slide upp l) and 1 WR72X10263 (asm rail slide upp r)
Near Austin, TX 78750
Paul
Job Details: 10/14/2018
REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived onsite for the refrigerator with the doors making noise when opened and an LED not working. I called techline and spoke with Justin. I explained to Justin that the noise was being caused by the spring popping once the cam went past 90 degrees and the spring was pulling from the other side of the hinge pin. Justin advised installing the Mylar shims if Geek Squad didn’t and agreed to put loc-tite on the cam screws to prevent the screws from loosening. File# 7723186931. I installed the Mylar shims because they hadn’t been installed and I replaced one LED that was burned out. I installed the cam bolt with blue loc-tite to prevent the cam from slipping. The lights and the door are working as designed. Call complete.
Near Austin, TX 78732
Cliff
Job Details: 10/14/2018
DISHWASHER WHIRLPOOL WDF520PADM3 Arrived on site to diagnose a dishwasher that’s not washing or drying properly. Found circulation pump failed and failed as well. Both parts would need to be replaced to complete repairs. Homeowner does not wish to proceed with repairs at this time."
Near Manor, TX 78653
Wesley
Job Details: 10/14/2018
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site and found unit operating without float switch. Advised customer that float would be needed. Ordering float. Customer requested Thursday service. ; ordrng 1 WPW10346525 (float-asm)
Near The Hills, TX 78738
Luis
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for fresh food not defrosting. Defrosted fresh food evaporator,called tech support(7723182561)due to ongoing issue. Per tech support replaced evaporator cover secured cover with screws,installed plastic thermistor to replace brass thermistor,secured thermistor to suction line with foil tape and a zip tie. Powered unit on checked air flow good,per tech support control do not need to be replaced due to this issue. file#7723182561"
Near Georgetown, TX 78626
Jonathan
Job Details: 10/14/2018
OVEN JENN-AIR PRG4810LP "Arrived on site to replace previous diagnosed parts. Gained access to thermostat and sensor. Had to cut sensor off to remove for big oven. Found thermostat for big oven terminal connection did not match new one (see SD-QuickPic). Found on both oven capillary tube is 36 inch and received 18 inch(see SD-QuickPic). Spoke with service manger (CS) on part issue. Researched for small oven and found thermostat discontinued. Replacement part for big oven will not work. Will need to contact A.H.S. Advised customer not to use big oven, small one is still operational but uneven temperatures.; ordrng 1 SEENOTE (SEE NOTE)"
Near Austin, TX 78738
Brandon
Job Details: 10/14/2018
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site for customer complaint of error codes popping up and unit not washing. Found F3E1 error code in diagnostic mode, water level error, I cleared the code and ran diagnostic test cycle, every test passed. I ran quick wash cycle unit unit stopped filling and started washing, water level sensor tested good. Instructed customer on soap usage, no leaks at time of service."
Near The Hills, TX 78738
Brandon
Job Details: 10/14/2018
OVEN KITCHENAID KEBK276SSS00 "Arrived on site for customer complaint of control going out. I found led display was going dim, but every function still work. I explained to customer AHS will not cover a new control unless it completely goes out."
Near Waco, TX 76712
Arthur B.
Job Details: 10/14/2018
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived onsite to install new control kit,damper,evaporator fan motors to refrigerator from prior visit’s diagnosis. Removed both evaporator cover and defrosted all ice off both RC/FC evaporators. Installed new damper,control kit and evaporator motors. Reassembled. Tested unit. Unit began cooling as intended. Good frost pattern on both evaporator. Found ice maker and 3 way valve not needed. All water connections were dry at time of service."
Near Austin, TX 78750
Paul
Job Details: 10/14/2018
WASHER UNKNOWN 110.264225 Arrived onsite for the washer that flooded the laundry room. The customer had dried up the water when I had arrived. The used a shop vac to empty the tub of the machine because the motor is not running due to a defective timer and no voltage to the motor. The tub filled with water but there was no drips or leaks at this time under the machine. I did find the cold water wall valve leaking water at times. The timer will need to be replaced to further troubleshoot. Ordering WP8572976 TIMER. RS for Wed 10/17.; ordrng 1 WP8572976 (TIMER)
Near Austin, TX 78750
Paul
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived onsite for the refrigerator with frost build up on the evaporator cover. I found the RC evaporator frosted up. I found the evaporator cover with broken tabs causing a warm air leak and the fan making noise. I gave mr the option to defrost the unit and he agreed to do it himself so I explained how to do this and had him sign the defrost waiver. Ordering the cover. RS for Wed 10/17. ; ordrng 1 WPW10501260 (COVER-EVAP)
Near Temple, TX 76501
Arthur B.
Job Details: 10/14/2018
WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite to install previous tech’s ordered parts. Removed motor,capacitor and belt and installed new replacements. Reassembled. Calibrated unit. Unit calibrated successfully. No noises or other issues found. All water connections were dry at time of service."
Near Austin, TX 78749
Leonardo
Job Details: 10/14/2018
COOKTOP KITCHENAID KERS206XSS0 Arrived on site to replace cooktop. Replaced cooktop Test unit after replacing cooktop and unit test good job complete
Near Georgetown, TX 78628
Jerry C.
Job Details: 10/14/2018
ICE MACHINE KITCHENAID KUID308ESS2 "KUID308ESS2 Arrived to inspect ice production issues. The unit was producing and took 48 hours to fill the bin. The ice produced appeared not as hard frozen at the end of the cycle as expected. The heat from the lower unit was immense and the high side of the system was extremely hot, I could not touch it for even a second. The exit tubing for the condenser was very hot, approximately the temperature expected at the inlet of the condenser and the drier was extremely hot as well. The condenser fan was working as designed. The compressor is faulty and generating excessive heat and causing working temperatures to be increased over design limits. Office to order compressor, drier and service port. Please allow 2 hours for service. No leaks observed during service. ; ordrng 1 CNOTES (SEALED SYSTEM SERVICE) and 1 SF8404 (SERVICE PORT) and 1 W10843121 (drier-tube) and 1 WPW10605286 (compressor)"
Near Austin, TX 78746
Leonardo
Job Details: 10/14/2018
COOKTOP WHIRLPOOL WCG55US6HS Arrived on site to test unit for not igniting. Test unit and found unit unplugged. Plugged unit in and test unit and all burner working correctly as designed. Job complete no leaks present at this time.
Near Austin, TX 78734
Cliff
Job Details: 10/14/2018
DRYER MAYTAG MEDB835DW4 "Arrived on site to replace parts for dryer. Prior to replacing parts found the drum assembly has been wearing on bulkhead abnormally do to miss shaped drum and bulkhead. This is also damaged rollers and idler do to increase strength needed to turn drum. Rollers, idler, drum, and the bulkhead will need to be replaced to complete repairs. Office will need to set return appointment due to availability of bulkhead.; ordrng 1 4392067 (dryer repair kit) and 1 W10626460 (drum) and 1 W10837240 (bracket) and 1 W11135007 (BULKHEAD)"
Near Austin, TX 78753
Scott
Job Details: 10/14/2018
DISHWASHER WHIRLPOOL WDT780SAEM2 Arrived on site for upper rack falling down . Found one of the wheels had broken off . Replaced adjusters with kit . No water leaks detected at time of service . Job complete .
Near Austin, TX 78753
Scott
Job Details: 10/14/2018
OVEN WHIRLPOOL WFE530C0ES0 "Arrived on site for dead oven .checked breakers and terminal block , both checked good . Found tod fuse had blown . Checke both elements and switches all checked normal . Replaced fuse and preheated oven and two lg burners all checked normal . Job complete ."
Near Austin, TX 78754
Scott
Job Details: 10/14/2018
DRYER AMANA NED7200TW "Arrived on site for dryer not starting . Found a sock stuck in blower wheel not allowing drum to turn . Removed sock , motor will not start . Motor is burned out . Thermostats and heater are checking out normal . Unit will need motor and repair kit . Quoted cost of parts and labor as well as the fact a lot of parts of unit are no longer available . Declined service . . Job complete ."
Near Belton, TX 76513
Arthur B.
Job Details: 10/14/2018
ICE MACHINE KITCHENAID KUIO18NNZS1 "Arrived onsite to remove and replace condenser fan motor from prior visit’s diagnosis. Removed condenser fan motor. Upon removal, found inline thermal fuse blown cause power disconnection to condenser fan motor. Will need to order wire harness to complete repair. Will also on return visit to document and take photos of scratches on floor. Unit disconnected from water and power at this time.; ordrng 1 W10460857 (harness)"
Near Austin, TX 78757
Scott
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site replaced diffuser . Evap fan and good frost pattern on evap . Replaced diffuser . No water leaks detected at time of service . Job complete .
Near Austin, TX 78729
Scott
Job Details: 10/14/2018
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for poor washing . Found wash plate would spin around with out catching . Found threads on gearcase and on wash plate worn down to a nub . Called tech line Sr # 7723187112. Susan got P & L WGY9QGYEPL2. Replaced gear and wash plate . Ran calibration and diagnostics wash cycle . All checked normal . Nonwater leaks detected at time of service . Job complete
Near Temple, TX 76501
Arthur B.
Job Details: 10/14/2018
RANGE WHIRLPOOL RF361PXKQ0 Arrived onsite for customer complaint of freestanding range LF/RR burners too hot when cooking. Also customer has issues regarding heat escaping from oven when baking. Tested element and found will only work on high and can’t adjust. Also found oven door seal warn. Ordering additional infinite switch and oven door seal to repair. R/S for 10/19. No other issues found.; ordrng 1 WP3148952 (switch-inf lf) and 1 WP8524109 (seal-oven)
Near Robinson Ranch, TX 78729
Scott
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site replaced evap fan . Unit is running quieter then before .no water leaks detected at time of service . Job complete .
Near Austin, TX 78749
Leonardo
Job Details: 10/14/2018
DISHWASHER FRIGIDAIRE FDB4315LFC2 Arrived on site to test unit for not starting. Test unit and found bad console panel not responding at all unit getting power and board sending power out at this time. Ordering new console panel 154639208 reschedule for 10/16 customer want us to text no call ; ordrng 1 154639208 (CONSOLE PANEL)
Near Georgetown, TX 78633
Tyler B.
Job Details: 10/14/2018
REFRIGERATOR KITCHENAID KSCS23FTWH00 Arrived on site for auger replacement replaced auger and tested good no leaks on site. Previous trip collected full payment.
Near Sun City, TX 78628
Tyler B.
Job Details: 10/14/2018
MICROWAVE WHIRLPOOL WMH31017HS "Arrived on site for nosiey unit, found blower fan casting rubbing blower, R&R blower fan and tested good."
Near Hutto, TX 78634
Tyler B.
Job Details: 10/14/2018
WASHER MAYTAG MHW5500FW1 "Arrived on site for despensing question and leaking, found gasket cont correctly seated, corrected and tested good. No issues with despensing. No leaks on site"
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/14/2018
WASHER SAMSUNG WF42H5000AW/A2 "Arrived in site for no drain, found drain trap clogged, cleared and tested good no leaks on site"
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
WASHER GE GLWN2800D1WS "Arrived on site. Replace all four shocks on unit. Cycled washer, all functions tested OK. No leaks present. Job complete"
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
WASHER GE GLWN2800D1WS "Arrived on site. Replace all four shocks on unit. Cycled washer, all functions tested OK. No leaks present. Job complete"
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
WASHER GE GLWN2800D1WS "Arrived on site. Replace all four shocks on unit. Cycled washer, all functions tested OK. No leaks present. Job complete"
Near Del Valle, TX 78617
Derek S.
Job Details: 10/14/2018
DRYER WHIRLPOOL WED92HEFW "Arrived on site to repair unit for loud noise, I found the drum has a split and causing loud screeching sound, ordering parts for repair, missing the feet and lid has a large dent, instructed Mrs to not use unit due to needs major repair, office to reschedule psp parts; ordrng 4 3392100 (FOOT )s and 1 W10541657 (DRUM) and 1 W10673491 (BULK HEAD) and 1 WP8520836 (BULKHEAD REAR) and 1 WPW10208383 (TOP)"
Near Del Valle, TX 78617
Derek S.
Job Details: 10/14/2018
DRYER WHIRLPOOL WED92HEFW "Arrived on site to repair unit for loud noise, I found the drum has a split and causing loud screeching sound, ordering parts for repair, missing the feet and lid has a large dent, instructed Mrs to not use unit due to needs major repair, office to reschedule psp parts; ordrng 4 3392100 (FOOT )s and 1 W10541657 (DRUM) and 1 W10673491 (BULK HEAD) and 1 WP8520836 (BULKHEAD REAR) and 1 WPW10208383 (TOP)"
Near Austin, TX 78744
Kevin
Job Details: 10/14/2018
WASHER MAYTAG MVWC565FW0 Arrrived on site and inspected washer and found wash motor was loose at the connection. After correcting ran a diagnostic cycle and all function has returned to washing machine. No water leaks from connections at time of service. CRM 110605829 to bill for services HD ext warranty
Near Kingsland, TX 78639
Thomas L.
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 The impeller will not unthread from the auger motor shaft. It just keeps spinning a matter what I try. So I need to order the plastic divider that goes inside the icebox that the motor mounts to. All water connections were dry.; ordrng 1 WPW10309864 (divider)
Near Kingsland, TX 78639
Thomas L.
Job Details: 10/14/2018
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for wet ice and low production of ice. Found that the new compressor is extremely hot and and the heat is bottling up under the liner causing wet ice. Unit will need new compressor. Two hours for sealed system repair. Office to reschedule.; ordrng 1 2HOURSEALEDSYSTEM and 1 W10843121 (drier-tube) and 1 WPW10605286 (compressor)
Near Austin, TX 78741
Kevin
Job Details: 10/14/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and replaced pulley kit and actuator diagnosed on previous visit, after replacement washer is now operating properly. No water leaks from connections at time of service, job complete."
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
DRYER MAYTAG MEDB725BW0 Arrived on site. Found drum have oval shape and should be a circle. Will need to re-order drum assembly. Office to reschedule; ordrng 1 W10549614 (drum)
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
DRYER MAYTAG MEDB725BW0 Arrived on site. Found drum have oval shape and should be a circle. Will need to re-order drum assembly. Office to reschedule; ordrng 1 W10549614 (drum)
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
DRYER MAYTAG MEDB725BW0 Arrived on site. Found drum have oval shape and should be a circle. Will need to re-order drum assembly. Office to reschedule; ordrng 1 W10549614 (drum)
Near Burnet, TX 78611
Thomas L.
Job Details: 10/14/2018
WASHER HOTPOINT HTWP1000M0WW "Arrived on site for water leaking during wash cycle. Found in that water valve, cold side, leaking. Replaced and tested. All water connections are dry."
Near Hutto, TX 78634
Tyler B.
Job Details: 10/14/2018
COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site for flame complaints, found unit has not been Lp converted, left kit with customer advised customer that they need to call gas company/plumber for install . No gas leaks on site ; ordrng 1 W11206740 (GRATE KIT)"
Near Cedar Park, TX 78613
James
Job Details: 10/14/2018
DRYER WHIRLPOOL MED5500FW1 Arrived on site and tested operation. Found that control had fault code for L2 voltage error. Inspected all components of heater circuit and all connections found all to be good. Tested voltage to machine and at outlet and found voltage good. Installed new control board and tested operation. Found unit still having same issue. Contacted tech line and spoke to Bruce found that the electrical supply to the actual unit is at fault. Instructed customer the voltage was dropping off once a load placed on the circuit. Instructed customer to have a licensed electrician repair electrical circuit to dryer. Job complete
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/14/2018
MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site for no heat, found transform buzzing, need transformer will replace cap diode and mag return visit.; ordrng 1 W10836753 (transformr)"
Near Cedar Park, TX 78613
James
Job Details: 10/14/2018
DISHWASHER WHIRLPOOL MDB4949SDE0 Arrived on site and installed new manifold. Tested for proper operation. Unit working properly all water connections dry at time of service job complete
Near Austin, TX 78746
Kevin
Job Details: 10/14/2018
DISHWASHER KITCHENAID KUDE70FXSS1 Arrived on site and replaced remaining wheels on lower rack after replacement it is now operating properly. No water leaks from connections at time of service. Customer paid in full on previous visit.
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/14/2018
REFRIGERATOR KITCHENAID KSRP25FNBL01 "Arrived on site for no cool, found stat dev relay missing, allowing compressor not to run also no condenser fan running, order start dev relay and fan motor. Customer will call before 5 for reschedule due to being out of town next week. No leaks on site ; ordrng 1 W10124096 (fan,motor) and 1 W10920279 (RELAY) and 1 WP2319792 (start-dev)"
Near Jarrell, TX 76537
Jonathan
Job Details: 10/14/2018
REFRIGERATOR GE GSS25GSHJCSS "Arrived on site for refrigerator intermittently dispensing water. Performed diagnostics and tested dispenser, found unit working at time of service. Found kink in fresh food section by water reservoir. Corrected water and tested. Found water flow better out of dispenser. All tested good, no water leaks present."
Near Austin, TX 78746
Kevin
Job Details: 10/14/2018
DRYER WHIRLPOOL WGD9550WR2 "Arrived on site and replaced dryer repair kit recommended on previous visit, after replacement fryer is operating properly with no excessive noise. Removed all lynch from interior and collected remaining balance, job complete."
Near Austin, TX 78705
Leonardo
Job Details: 10/14/2018
OVEN WHIRLPOOL WFE515S0ES1 Arrived on site to replace board. Replaced board test unit and no more error code and oven heating correctly. Job Complete unit working correctly
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/14/2018
WASHER MAYTAG MVWB835DW3 "Arrived on site. Check for no operation issues. Found transmission slipping when agitating. Replace transmission and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/14/2018
WASHER MAYTAG MVWB835DW3 "Arrived on site. Check for no operation issues. Found transmission slipping when agitating. Replace transmission and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/14/2018
WASHER MAYTAG MVWB835DW3 "Arrived on site. Check for no operation issues. Found transmission slipping when agitating. Replace transmission and tested, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78702
Leonardo
Job Details: 10/14/2018
OVEN WHIRLPOOL WEG745H0FS0 arrived on site to test unit for oven getting to hot. Test unit and found unit working correctly customer also complaint about OTR microwave getting hot. Called techline and test unit with techline and per techline the unit is working correctly. File#7723185277 job complete
Near Austin, TX 78744
Kevin
Job Details: 10/14/2018
MICROWAVE WHIRLPOOL WMH32519HW0 "John site and inspected microwave and found control panel and wrap are damaged, will also bring back heating components to ensure it is working properly and complete after next visit.; ordrng 1 W10846309 (wraper-cab) and 1 W10850446 (capactr-mg) and 1 W10886077 (diode) and 1 W11256450 (CONTROL PANEL) and 1 WPW10693025 (magnetron)"
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
OVEN WHIRLPOOL RBD305PDB14 Arrived on site. Checked for error code problems. Found error code F2 E1 for bad control. Verified connections all checked OK. Control is showing discontinued. Will submit for part research. Office to reschedule; ordrng 1 8301917 (cntrl-elec) and 1 CNOTES (CNOTES )
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
OVEN WHIRLPOOL RBD305PDB14 Arrived on site. Checked for error code problems. Found error code F2 E1 for bad control. Verified connections all checked OK. Control is showing discontinued. Will submit for part research. Office to reschedule; ordrng 1 8301917 (cntrl-elec) and 1 CNOTES (CNOTES )
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
OVEN WHIRLPOOL RBD305PDB14 Arrived on site. Checked for error code problems. Found error code F2 E1 for bad control. Verified connections all checked OK. Control is showing discontinued. Will submit for part research. Office to reschedule; ordrng 1 8301917 (cntrl-elec) and 1 CNOTES (CNOTES )
Near Leander, TX 78641
Lou
Job Details: 10/14/2018
DRYER WHIRLPOOL MED8200FC2 "arrived on site to inspect dryer leaking water from door. Upon further inspection, the customer showed me a video of the dryer operating and water leaking from the bottom of the door. I placed the unit in diagnostics and it showed error code F4E3 (restricted airflow). I tested the steamer and it sprayed well. The water from the spray collected at the bottom of the door between the seal and the chassis and over time, it began to leak. I replaced the seal and tested again and no leak. I believe that due to the restricted airflow, it’s causing too much pressure inside the unit and is forcing the water out through the seal on the door. I advised the customer of my findings and recommended that they have someone check their dryer vents and make sure there is no blockage anywhere inside the walls in the vent tube. No water leaks observed at the end of service and no lint observed during service. Job completed."
Near Burnet, TX 78611
Thomas L.
Job Details: 10/14/2018
RANGE KITCHENAID KSEG950ESS1 Arrived on site to replace noisy cooling fan. This product has the base of the blower bolted to the floor for its installation. This model normally just pulls out forward. However this unit for some reason is binding on the base of the fan that’s bolted on the floor and it will not come forward completely. I will need help to lift it gently over that base and then out. Thus I need a two-man help her.; ordrng 1 2MANJOB
Near Austin, TX 78717
Lou
Job Details: 10/14/2018
REFRIGERATOR GE GSS25WSTMSS "arrived on site to inspect refrigerator ice maker and water dispenser not working. Upon further inspection, I found the ice maker in the off position. I turned it on and the unit began to harvest and at the end of harvest it dispensed water inside the ice maker. I advised the customer and they advised that they had turned it off due to ice building up at the opening of the ice bin. I advised the customer that sometimes the ice door will get jammed with ice and cause it to stay open which in turn it will allow warm airflow inside the ice bin and cause the ice inside the ice bin to melt. When the jam is removed the remaining water/ice in the ice bin will freeze and cause the ice buildup at the opening of the ice bin. I also found that the water dispenser tube was frozen. I found that the ice door is closed all the way. I disconnected the tube from the main water line at the bottom of the door and depressed the dispenser flapper and water came out of the main
Near Leander, TX 78641
Lou
Job Details: 10/14/2018
COOKTOP WHIRLPOOL WCG97US6DS00 "arrived one site to inspect cooktop simmer burner not staying lit. Upon further inspection, I tested all burners and all operated as designed except for the middle burner. When I turned the knob and ignited the burner the flame was good until I turned the knob to simmer then back to Medium the flame began to spit and went out. I could not hear any gas at that point. I removed the orifices ad cleaned them out and tested again and got the same results. I removed and replaced the valve and tested and the unit operated as designed. No gas leaks detected during service, job completed."
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
DISHWASHER WHIRLPOOL KUDI02IRBL0 Arrived on site. Check for no operation issues. Found Display not reacting. Will need panel assembly and main control for back up. Office to reschedule due to multiple appliances; ordrng 1 8572345 (panel-cntl) and 1 W10084141 (electronic control)