Near Austin, TX 78750
Lou
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the dispenser due to it leaking rinse aid. Tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78717
Paul
Job Details: 01/10/2019
WASHER WHIRLPOOL WFW95HEDW0 Arrived onsite for the washer that will not open sometimes after the load is completed. Ms stated that a lot of times the load completes and the unit errors out hours after it’s been off giving an F3E1. I checked stored error codes and found an F3E1 & F6E3. I ran the auto diagnostics cycle and the unit completed the cycle and worked as designed. I found the pressure switch hose in good shape. I found the air trap hose full of detergent debris that was floating around in it probably causing the issue. I removed the air trap and cleaned it out. I reinstalled it and tested the washer again and the unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Silverado Mobile Home Park, TX 78660
Wesley
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and found unit operating as designed. Advised customer on design and drying operation. Ordering dispenser due to operation problems of not always opening. Customer expressed dissatisfaction with performance standards and is going to call whirlpool for seeking an upgrade concession. ; ordrng 1 W10671905 (DISPENSER)
Near Austin, TX 78746
Luis
Job Details: 01/10/2019
FREEZER WHIRLPOOL WSZ57L18DM00 Arrived on site for cooling issue found back cover incased in ice. Unit running through a defrost cycle at time of visit. Removed cover defrosted upper portion of evaporator replaced evaporator thermistor. Powered unit on checked air flow unit working as designed. ; used 1 WPW10383615 (THERMISTOR) from stock
Near Austin, TX 78732
Cliff
Job Details: 01/10/2019
RANGE WHIRLPOOL KDRS483VSS04 Arrived on site to diagnose a range with a oven light that will not turn off. Found bad wiring connection for right side oven causing unit not to register door was closed. Rewired Molex connector and tested unit. Found all is functioning properly at this time.
Near Round Rock, TX 78665
Lou
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH32519FB1 "arrived on site to inspect microwave fan not operating. Upon further inspection, I placed a cup of water inside the unit and tested for 30 seconds. I could hear the fan operating; however, it was very faint and sounded slow. I pulled the unit from the wall and tested again and watched the fan and the wheel was moving very slow. I removed and replaced the fan motor assembly and tested again and the unit operated as designed. I put the unit back on the wall and tested one more time and it operated as designed. Using foil tape, I sealed some air holes at the vent cover and around the power cord. Job completed."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
COOKTOP WHIRLPOOL SF306PEGW0 Arrived on site and found pilot light pin holes clogged. Advised customer on declogging and performed repair. All checks good. Unit is now operating as designed.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
WASHER WHIRLPOOL WETLV27FW0 "Arrived on site. Check for spinning issues. Found frame of tub not sitting correctly allowing spinning cycle to be off-balance. Reposition frame and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
WASHER WHIRLPOOL WETLV27FW0 "Arrived on site. Check for spinning issues. Found frame of tub not sitting correctly allowing spinning cycle to be off-balance. Reposition frame and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
WASHER WHIRLPOOL WETLV27FW0 "Arrived on site. Check for spinning issues. Found frame of tub not sitting correctly allowing spinning cycle to be off-balance. Reposition frame and cycled, all functions tested OK. No leaks present. Job complete"
Near Leander, TX 78641
James
Job Details: 01/10/2019
DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site and installed new outer tub, hinges, strike, mounting brackets, tub seal and dispenser. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete"
Near Killeen, TX 76549
Al
Job Details: 01/10/2019
WASHER WHIRLPOOL WFW9400SB00 "1/3/19 10:36: AR there 1/3 THU, 8:08 to 9:17,f Arrived to inspect washer with F30 code. I confirmed the complaint and removed and replaced the dispenser motor. Reassembled and tested the unit and unit tested as designed. I zip tied the drain hose.JOB COMPLETE"
Near Austin, TX 78725
Joseph C.
Job Details: 01/10/2019
WASHER MAYTAG MVWC200XW2 "Arrived on site for “shakes and vibrates during spin cycle” complaint. Per my previous diagnosis, removed and replaced basket, gear case and cam. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78738
Brandon
Job Details: 01/10/2019
COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site for customer complaint of middle burner having yellow flames, and other burners not burning properly, I adjusted burners and left customer lp kit and instructed customer to have plumber install."
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Check for leaking issues. Found oil underneath cam and belt. Will need transmission, cam, motor and belt to repair unit. Rescheduled for 1/10/18; ordrng 1 W10006384 (belt) and 1 W10721967 (cam) and 1 W10890624 (MOTOR )"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Check for leaking issues. Found oil underneath cam and belt. Will need transmission, cam, motor and belt to repair unit. Rescheduled for 1/10/18; ordrng 1 W10006384 (belt) and 1 W10721967 (cam) and 1 W10890624 (MOTOR )"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Check for leaking issues. Found oil underneath cam and belt. Will need transmission, cam, motor and belt to repair unit. Rescheduled for 1/10/18; ordrng 1 W10006384 (belt) and 1 W10721967 (cam) and 1 W10890624 (MOTOR )"
Near Austin, TX 78754
Scott
Job Details: 01/10/2019
DRYER MAYTAG NED4655EW1 Arrived on site for no heat dryer . Unit will tumble but not heat . Checked voltage at terminal block and found outlet is dropping one leg . Only getting half power . Informed customer will need to get outlet fixed/ replaced .no lint build up at time of service . Job complete.
Near Manor, TX 78653
Joseph C.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for “broken inner door” complaint. Per my previous diagnosis, removed and replaced inner door, gasket(vent) and missing screws. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Hutto, TX 78634
Lou
Job Details: 01/10/2019
WASHER WHIRLPOOL MVWB835DW2 "arrived on site to inspect washer making loud noise. Upon further inspection, I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed, but I noticed the water was continuing to run out of the valve. I placed the unit in manual test mode and tested fast agitation and high speed spin. The unit made a few noises, but I could not recreate the loud noise the customer is experiencing and noticed that water was still coming out of the valve. The customer advised that the noise is the same as before, but louder. I tilted the unit back and looked underneath and found some oil residue on the panels. I cleaned the oil off. I am ordering a gearcase, rotor, stator, and will return with the clutch, slider and valve. Per customer request, I am ordering a CNOTE LSO. I scheduled return service for 01/11/19 and the customer needs a last call fo the day as she does not get off from work until 3pm. No water leaks observed during s
Near Leander, TX 78641
Lou
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, I tested the ice dispenser and the motor is operating. I found that the ice bin was empty. I removed the ice maker cover and tested ohms to the ice maker. It showed to be open. I found a small amount of ice built up in the water tube. Using my steamer, I got the ice out. I checked the water line at the bottom left hinge area. I disconnected the water line to the ice maker and blew through it and it was clear. I tested ohms to the ice bin switch and the ice maker switch and both were good. I removed and replaced the ice maker. After approximately 15 mins, water did not dispense into the ice maker. I tested temps in the rc and fc sections and temps were 7 degrees in the fc section and 42 in the rc section. I tested ohms to the water valve and it showed to be open. I am ordering the water valve and scheduled return service for 01/15/19 per customer request. No water le
Near Austin, TX 78701
Scott
Job Details: 01/10/2019
OVEN KITCHENAID KODE500BBS03 Arrived on site for crusher upper oven door . Found door wasn’t damaged . Did clean some gummy residue from protective plastic coating . Job completed .
Near Dale, TX 78616
Diego G.
Job Details: 01/10/2019
DRYER AMANA NED4655EW "Arrived on site. Checked for a door issues. Found handle broken. Replaced handle and cycled, all functions tested OK. Job complete"
Near Dale, TX 78616
Diego G.
Job Details: 01/10/2019
DRYER AMANA NED4655EW "Arrived on site. Checked for a door issues. Found handle broken. Replaced handle and cycled, all functions tested OK. Job complete"
Near Dale, TX 78616
Diego G.
Job Details: 01/10/2019
DRYER AMANA NED4655EW "Arrived on site. Checked for a door issues. Found handle broken. Replaced handle and cycled, all functions tested OK. Job complete"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHW0 Arrived on site for unit not washing and not drying dishes. Tested unit to find operations are correct. On the last visit the washer motor had failed and I replaced it. This time the operations are normal. The water temperature is great. Visited with customer about the differences between Her last 20-year-old dishwasher and new dishwashers.
Near Georgetown, TX 78628
Jonathan
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site for microwave making clicking sound when in use. Tested unit with bowel of water. No failures occurred . Added large amount of water to bowl and attempted to recreate failure. Gained access to motor and inspected. Checked screws holding motor in place. Tested exhaust fan. All operations tested normal. Spoke with customer on if failure occurs again to inspect tray guide wheels. All tested good.
Near Austin, TX 78733
Leonardo
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for unit leaking. Test unit and found leak coming from diverter motor. Found calcium build up from hard water. Took pictures of damage and water leak. Will need to order new sump and motor W11162733. Customer will get damage fix first then she will call to reschedule ; ordrng 1 W11162733 (SUMP AND MOTOR )
Near Austin, TX 78705
Scott
Job Details: 01/10/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for leaking washer . Moved unit away from wall and ran diagnostics cycle . No error codes . All ran normal till drain , drain stand in wall is leaking . No water leaks detected with unit at time of service . Recommended to customer to get a plumber to fix pipes in wall . Job complete ."
Near Austin, TX 78731
Cliff
Job Details: 01/10/2019
COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site to diagnose a cooktop with a broken mounting screw for burner. Found mounting screw for right rear burner has had broken off causing burner not to mount properly. Also noted left knob bezel not attached to cook top. Bezel, orifice holder, and screw will need to be replaced to complete repairs. Verified all Other screws will come out of cooktop without a problem. Return date set for 1/10/19; ordrng 1 W10674919 (holder-orf) and 1 W10853046 (bezel-knob) and 1 W11226732 (SCREW)"
Near Killeen, TX 76542
Al
Job Details: 01/10/2019
DRYER ROPER RED4516FW0 "Arrived to inspect unit with extended drying time. I tested the cutoff, and element and fuse. The thermal cutoff and element were bad, so I replaced both. I reassembled and tested the unit and unit tested as designed. No lint observed at the time of service.JOB COMPLETE"
Near Driftwood, TX 78619
Brandon
Job Details: 01/10/2019
MICROWAVE KITCHENAID KHMS2056SSS2 "Arrived on site for customer complaint of hood lights not working, found relay control boards were shorted, after replacing both boards, unit tested good."
Near Hutto, TX 78634
Thomas L.
Job Details: 01/10/2019
DRYER ROPER RED4516FW0 Arrived on site for dryer not heating properly. Tested unit and found unit only heating up to 137°. Will order operating thermostat.; ordrng 1 WP3387134 (thrmst-fix)
Near Liberty Hill, TX 78642
James
Job Details: 01/10/2019
WASHER LG WM2801HRA Arrived on site and found no function from power button. I found the plastic retainer spring has broken and the button has turned and is not making contact witch switch on ui. Console is no longer available so no repair is available at this time. Job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site and did not find repeat noise symptoms. Advised on variable noises based on refrigeration needs and current cycle. Restored pantry gasket due to gapping and ordering right side RC door due to dents. (Door without dispenser); ordrng 1 W11104477 (LEFT HAND DOOR)
Near Austin, TX 78660
Wesley
Job Details: 01/10/2019
RANGE WHIRLPOOL WFC150M0EW2 Arrived on site and installed burners to demonstrate normal operation. Unit operating properly. Advised customer on design. All checks good.
Near San Marcos, TX 78666
Robert
Job Details: 01/10/2019
RANGE KITCHENAID KSEG700ESS1 Arrived on job to replace console. After replacement test operation. Fan and element replace on previous visit. Discovered panel has dent on top(was concealed by plastic) will need to order new replacement panel ; ordrng 1 W10915661 (panl-cntrl)
Near Austin, TX 78758
Wesley
Job Details: 01/10/2019
DRYER MAYTAG MGDC300XW1 Arrived on site and repaired heating problem by replacing shorted cutoff. All checks good. Unit now operating as designed.
Near Killeen, TX 76549
Al
Job Details: 01/10/2019
REFRIGERATOR GE GSE25HGHBHBB Arrived to install previously ordered parts. I prepared the new door for installation by applying the new gasket. I removed and replaced the door. I reassembled the unit and the unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site for customer complaint of unit not producing ice, found water pan was cracked near drain pump. Ordering water pan, returning tech to replace pan first, and test unit to see if recirculating pump and reservoir drain pump are needed. Collected service fee on check. ordrng 1 W10837384 (pan-water) and 1 WPW10489125 (pump)"
Near Georgetown, TX 78633
Lou
Job Details: 01/10/2019
OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site to inspect oven not heating. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested on Bake at 350 degrees Standard Preheat multi rack. Once the unit turned on, my multimeter did not register any heat other than the room temp in the unit. I tested the unit on Broil at 550 degrees and the unit did not heat up. I pulled the unit from the wall and removed the top and back panels. I verified ohms to the Bake and brooks elements and the TOD. All components were good. I tested voltage from the control at P6-1 to P11-2 and only got 120 volts. I verified ohms to the fuse as well. Due to the low voltage reading from the control, I replaced the control and tested again ad only got 120 volts again. After verifying ohms to all components and voltage from the control the unit has to be wired incorrectly. I advised the customer of my findings and advised that they would need to have an electrici
Near Austin, TX 78748
Leonardo
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to replace console. Found unit infested with roaches. Advised assistant manager Pricilla that the unit will not be covered under warranty.
Near Austin, TX 78747
Robert
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH53521HV0 Arrived on job for complaints of door damaged and not sensing cooking. Mount nut damaged and stripped in install will need to ; ordrng 1 W10596040 (nut)
Near Austin, TX 78735
Kevin
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW4800XQ1 "Arrived on site and set washer into diagnostic cycle and found error code for unbalanced load, ran washer with cold and hot water and there is no leaking from the inlet lines or valves. Filled tub 2/3 up and still no leaking, drained water while still filling for a full minute and there is no leaking from pump, hoses, or stand pipe. Could not duplicate customer experience, could not find any leaks. Collected service fee, job complete. Reported to CS."
Near Austin, TX 78704
Scott
Job Details: 01/10/2019
WASHER MAYTAG MHW3505FW1 "Arrived on site for washer leaking . Customer stated house cleaner used washer right after install and had water on floor . Customer was away on vacation and forgot about water and has been using washer 4-5 times since with no water leaks . Checked bellow,and connections as well as drain hose and stand . Ran diagnostics , no error codes or leaks . All checks normal ,no water leaks detected at time of service . Job complete ."
Near Austin, TX 78758
Scott
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS965CIAH00 "Arrived on site , for small amount of mildew build up on dispenser pad . Wiped and cleaned up with Clorox wipes and mr clean majic eraser . Dispenser door is functioning properly . Did advice customer to make sure door get closed when changing from cubed to ice . Collected 108.24 w/ tax cc . No water leaks detected at time of service . Job complete ."
Near Spicewood, TX 78669
Cliff
Job Details: 01/10/2019
RANGE GE CT9050SH1SS Arrived on site to diagnose an oven that was not fully installed after previous repair. Found due to length of power cord and routing of cords through two cabinets it cannot be fully inserted in the hole. Adjusted unit is much is possible and was able to install one mounting screw. No further repairs needed at this time.
Near Georgetown, TX 78626
Jerry C.
Job Details: 01/10/2019
WASHER WHIRLPOOL WFC8090GX0 "WFC8090GX0 Arrived to instal parts. I tested within service mode and found the valve could be heard to actuate, but the filter screen was missing and I then removed and replaced the valve. The unit performed in the same manner after the valve replacement. I tested voltage to the valve and it showed 122.4. Water pressure measured at 64 psi. I found that modulating the valve and very slowly opening it very slightly, there was visible flow and when opened more, the flow stopped and the valve could be heard slamming shut. I contacted the mfg, tech Andy. Advised the technician of my findings and they advised to check the water supply. File# 7723845796. I elected to replace the ACU and during reassembly I found an area of the wire harness that had been crushed during assembly. I am suspicious the damaged harness allows correct voltage, but not enough current to hold the valves open. The unit will require the harness and please allow 2 hours for return service. A
Near West Lake Hills, TX 78746
Kevin
Job Details: 01/10/2019
WASHER WHIRLPOOL MHW8200FW0 "Arrived on site and inspected washer and found connector to hot water valve is not attached. After correcting ran a diagnostic cycle and found hot water is now flowing properly. No for the repair is required at this time, no water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site. Checked for rack issues. Found upper rack wheels bad creating rack to make a loud noise. Will need adjusters with rollers and rails to repair unit. Office to reschedule; ordrng 2 3385089 (track,rack)s and 2 W10350375 (adjuster)s"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site. Checked for rack issues. Found upper rack wheels bad creating rack to make a loud noise. Will need adjusters with rollers and rails to repair unit. Office to reschedule; ordrng 2 3385089 (track,rack)s and 2 W10350375 (adjuster)s"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site. Checked for rack issues. Found upper rack wheels bad creating rack to make a loud noise. Will need adjusters with rollers and rails to repair unit. Office to reschedule; ordrng 2 3385089 (track,rack)s and 2 W10350375 (adjuster)s"
Near Cedar Park, TX 78613
James
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW5600XW0 Arrived on site and tested operation. I found the lid locked and the relay just clicking. Unit has fault for lid lock failure. Tested lid lock and found the solenoid to have failed. Installed new latch and ran calibration test as well as auto diagnostics. Unit working properly and no faults after repair. Job complete
Near Austin, TX 78746
Luis
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUIC15POZP0 Arrived on site for unit making too much ice ran diagnostics found failed thermistor installed new bin thermistor powered unit on ran diagnostics all test unit working as designed.
Near Austin, TX 78734
Cliff
Job Details: 01/10/2019
RANGE WHIRLPOOL KDRS467VSS04 arrived on site to diagnose a range that is giving error codes. Pound F1E1 error saved on control. Found no visible faults in main control or appliance manager. Per tech sheet replace appliance manager due to failure. I advised homeowner main control may be needed as well but would not be installed until verified failure of main control after replacing the appliance manager.
Near Round Rock, TX 78665
Wesley
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT920SADM2 Arrived onsite and repaired rack assembly and installed spray arm. No other parts needed. All checks good. Unit is now operating as designed.
Near Florence, TX 76527
Steve C.
Job Details: 01/10/2019
DRYER KENMORE 110.869801 "Arrived on site for the unit will not start. Tested the unit and found a brush stuck on the blower wheel. Remove the brush and tested the unit and the unit will just make a humming noise. Found the unit will need a new motor, wheel, Repair kit and a push to start switch due to electrical burnt smell when pressing button. Will need to get authorization and reschedule the customer.; ordrng 1 279173 (switch,push to start) and 1 CNOTE (AUTHO)"
Near Temple, TX 76501
Jerry C.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW8500DC5 WTW8500DC5 Arrived to inspect water leak. I found and was able to show the customer the issue was with the sewer flow and it backing up after approximately 1/3 of the tub filled with water and then drained. The unit was also having difficulties completing cycles and spinning and I found the basket leaning against the right inner wall. I removed non-authorized spacers from the leveling feet and corrected the basket to chassis alignment. The customer will contact a qualified plumber to address the drain overflow issue. No leaks of he water supply observed during service.
Near Austin, TX 78746
Leonardo
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL JDB3200AWS5 Arrived on site to test unit for u it leaking. Test unit and found unit leaking from top from tub gasket. Will need to replaced gasket and will also need new mounts WPW10084086; ordrng 2 WPW10084086 (MOUNT)s
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site and rediagnosed unit as having clog In p drain. Found affecting freezer Evap tray as well. Cleared all ice and removed debris from p drain to repair leaking. Charged labor fee for new work of 99.99. All checks good.
Near Lakeway, TX 78734
Cliff
Job Details: 01/10/2019
DISHWASHER KITCHENAID KUDC10FXSS6 Arrived on site to diagnose a dishwasher that is not operating on one cycle. Found normal LED light failed but cycle fully functional. Control panel will need to be replaced to complete repairs. I was not able to reach owner of unit today to have repairs approved or service fee collected. Office will need to contact homeowner to proceed with repairs. Per CS I am going ahead and ordering part and setting return date.; ordrng 1 WPW10481130 (panel-cntl)
Near Spicewood, TX 78669
Brandon
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site to replace control boards and evaporator thermistor, I replaced all parts, unit tested good."
Near Elgin, TX 78621
Thomas L.
Job Details: 01/10/2019
WASHER MAYTAG MVWB765FW1 Arrived on site tearing clothes. Found clothes getting stuck between basket and agitator. Replaced both. All water connections were dry.
Near Austin, TX 78758
Scott
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL KUDS35FXWH4 Arrived on site for poor washing . Ran diagnostics wash motor is week . Also found there has been some leaking from float switch assembly . Ordering float switch . Will install sump and motor . Will need autho; ordrng 1 AUTHO and 1 W10873429 (housing) and 1 WP8531743 (gasket) and 1 WPW10195036 (float) and 1 WPW10195038 (nut) and 1 WPW10195039 (switch)
Near Austin, TX 78722
Scott
Job Details: 01/10/2019
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site for convection oven not coming on. Ran preheat and fan came on after preheat . Customer instructed on convection normal usage . No gas leaks detected at time of service . Job complete.
Near Austin, TX 78748
Robert
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Arrived on job to look at ice maker. Ran diagnostics which indicated was not working (e2 code) replaced ice maker. Ran harvest and fill test,passed both. No leaks detected at time of service."
Near Georgetown, TX 78628
Tyler B.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for no heat, found heater in range and tco good. Found control not sending voltage. Will need conto l to complete. No leaks on site; ordrng 1 CNOTE (OFFICE RS) and 1 W11305297 (CONTROL)"
Near Austin, TX 78746
Leonardo
Job Details: 01/10/2019
DISHWASHER KITCHENAID KUDS01DJSS0 Arrived on site to test unit for not working. Test unit and found clean light blinking. Test thermostat and found bad thermostat. Test heater and heater is opened will need to replaced heater and thermostat. Ordering new thermostat WP661566 office to reschedule ; ordrng 1 WP661566 (THERMOSTAT )
Near Austin, TX 78746
Leonardo
Job Details: 01/10/2019
DISHWASHER KITCHENAID KUDS01DJSS0 Arrived on site to test unit for unit leaking. Test unit and found drain hose leaking due to hole. Will need to order new drain hose 8269144A .ordrng 1 8269144A (DRAIN HOSE )
Near Leander, TX 78641
James
Job Details: 01/10/2019
MICROWAVE KITCHENAID KMBP100ESS01 Arrived on site and tested operation. I found the interlocks not registering the door as shut unless pushing the door shut after closing it. Due to the installation a 2nd tech will be needed to remove unit for service. Unit will need hinges and interlocks to repair. ; ordrng 1 CNOTE (2TECHS)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
RANGE AMANA AGR6603SFS1 Arrived on site. Check for burger issues. Found left front burner not turning on intermittently. Will need burner assembly and To repair unit. Rescheduled for 1/4/19 ; ordrng 1 W10183375 (cap-burner) and 1 W10515455 (burnr-head)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
RANGE AMANA AGR6603SFS1 Arrived on site. Check for burger issues. Found left front burner not turning on intermittently. Will need burner assembly and To repair unit. Rescheduled for 1/4/19 ; ordrng 1 W10183375 (cap-burner) and 1 W10515455 (burnr-head)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
RANGE AMANA AGR6603SFS1 Arrived on site. Check for burger issues. Found left front burner not turning on intermittently. Will need burner assembly and To repair unit. Rescheduled for 1/4/19 ; ordrng 1 W10183375 (cap-burner) and 1 W10515455 (burnr-head)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no lights issues. Found refrigerator lights intermittently kicking on and off. Verify connections all checked OK. Will need a pantry control and LED supply board to repair unit. Factory order part office to reschedule; ordrng 1 W10769076 (PANTRY CONTROL ) and 1 W10788814 (LED CONTROL )
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no lights issues. Found refrigerator lights intermittently kicking on and off. Verify connections all checked OK. Will need a pantry control and LED supply board to repair unit. Factory order part office to reschedule; ordrng 1 W10769076 (PANTRY CONTROL ) and 1 W10788814 (LED CONTROL )
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no lights issues. Found refrigerator lights intermittently kicking on and off. Verify connections all checked OK. Will need a pantry control and LED supply board to repair unit. Factory order part office to reschedule; ordrng 1 W10769076 (PANTRY CONTROL ) and 1 W10788814 (LED CONTROL )
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 01/03/2019
DRYER MAYTAG MEDB835DW4 Arrived on site for F3E6 failure code. Disconnected all connections and reconnected but failure code did not go away unit will need control panel and control board. Dryer is brand new and clean.; ordrng 1 W11026442 (console) and 1 W11133021 (CONTROL)
Near Austin, TX 78744
Leonardo
Job Details: 01/03/2019
VENTHOOD WHIRLPOOL KVWB406DSS2 "Called number and it was builder. Builder said house is occupied, builder called home owner and he said no one was home. Home owner will call office to reschedule ; saved tckt"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
DISHWASHER KITCHENAID KDFE104DSS5 "Arrived on site. Check for draining issues. Found loose connection at pump not allowing pump to kick on. Repositioned connector and reconnected to pump and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
DISHWASHER KITCHENAID KDFE104DSS5 "Arrived on site. Check for draining issues. Found loose connection at pump not allowing pump to kick on. Repositioned connector and reconnected to pump and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
DISHWASHER KITCHENAID KDFE104DSS5 "Arrived on site. Check for draining issues. Found loose connection at pump not allowing pump to kick on. Repositioned connector and reconnected to pump and cycled, all functions tested OK. No leaks present. Job complete"
Near Rogers, TX 76569
Steve C.
Job Details: 01/03/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for the unit is making a loud noise. Disassembled the unit and found the pulley came off. Readjusted the pulley back to the belt and assembled the unit. Tested the unit and unit works properly. Advise customer to clean air vents every six months.
Near Bruceville-Eddy, TX 76524
Steve C.
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for the units light will not go into sleep mode. Customer advised the UI will not turn off. Called Whirlpool Sr#7723817787 Adrian And advise the user interface is working properly and unit will go into sleep mode except for the ice or water dispenser icons.
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/03/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site. Check for no ice issues. Ran diagnostic test and found bread cutter bad. We need bread cutter to repair unit. Rescheduled for 1/4/19 ; ordrng 1 W10919199 (GRID CUTTER)
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/03/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site. Check for no ice issues. Ran diagnostic test and found bread cutter bad. We need bread cutter to repair unit. Rescheduled for 1/4/19 ; ordrng 1 W10919199 (GRID CUTTER)
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/03/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site. Check for no ice issues. Ran diagnostic test and found bread cutter bad. We need bread cutter to repair unit. Rescheduled for 1/4/19 ; ordrng 1 W10919199 (GRID CUTTER)
Near Austin, TX 78728
Wesley
Job Details: 01/03/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site and repaired no start condition by replacing switches and interlocks. All checks good.unit now operating as designed.
Near Austin, TX 78717
Tyler B.
Job Details: 01/03/2019
COOKTOP KITCHENAID KCES956HSS "Arrived on site for unit turning on by self. Found two wires pinched to together, separated and repaired wires."
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/03/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site. Checked for leaking issues. Found gasket off of frame of dishwasher. Re-positioned gasket and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/03/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site. Checked for leaking issues. Found gasket off of frame of dishwasher. Re-positioned gasket and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/03/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site. Checked for leaking issues. Found gasket off of frame of dishwasher. Re-positioned gasket and tested, all functions tested OK. No leaks present. Job complete"
Near Lakeway, TX 78734
Paul
Job Details: 01/03/2019
DRYER AMANA NED4655EW1 Arrived onsite for the dryer with long dry times. I found the dryer temp cycling between 133-178 degrees with the vent disconnected. When I connected the vent the units temp would drop very slow indicating the house vent is getting restricted. I advised the customer to call vent wizard and have the house duct cleaned. The unit is working as designed. Call complete.
Near Kyle, TX 78640
Robert
Job Details: 01/03/2019
DRYER MAYTAG MEDB835DW4 Arrived on job for complaints of noise. Confirmed noise added noise pad to inside and checked al screw tighten. Noise level normal now.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
REFRIGERATOR AMANA ASI2575GRS00 "Arrived on site. Checked for Noise issues. Found evaporator fan motor blade hitting on housing Creating refrigerator not to cool correctly. Adjusted evaporator fan motor and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
REFRIGERATOR AMANA ASI2575GRS00 "Arrived on site. Checked for Noise issues. Found evaporator fan motor blade hitting on housing Creating refrigerator not to cool correctly. Adjusted evaporator fan motor and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
REFRIGERATOR AMANA ASI2575GRS00 "Arrived on site. Checked for Noise issues. Found evaporator fan motor blade hitting on housing Creating refrigerator not to cool correctly. Adjusted evaporator fan motor and tested, all functions tested OK. No leaks present. Job complete"
Near Round Rock, TX 78664
Wesley
Job Details: 01/03/2019
DRYER WHIRLPOOL WED8000DW4 No saved error codes or apparent problems. With control. Did find about %50 percent efficient airflow. Attributing dry time problem to clogged vent. documented with Steve at techline. Sr#7723822709
Near Georgetown, TX 78633
Dona
Job Details: 01/03/2019
REFRIGERATOR KITCHENAID KFIS27CXMS5 Arrived on site for low water production from dispenser. found smart valve with no pressure and found dual valve clogged not allowing for flow. Installed smart valve (wpw10270395) and installed dual valve. Verified water flow after replacement. bleed line for any air all operations. check good all water connections dry.
Near Manor, TX 78653
Wesley
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and installed diffuser due to door stuck open symptom. All else checks good.
Near Austin, TX 78756
Joseph C.
Job Details: 01/03/2019
RANGE JENNAIR JGS9900BDB "Arrived on site for “right front burner not igniting” complaint. Inspected unit and found igniter pushed through glass cooktop. Removed and replaced burner head, orifice holder and screws. Tested unit. Unit is performing as designed. No leaks detected, at time of service.