Service History 860

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV976FDEM00

Near Georgetown, Texas 78633

Gerry C

Job Details: 08/23/2022

"Arrived to inspect no cool. I found the unit slightly below room temperature and checked pressures. After equalization, the unit was 70/70 psi. I tested with the compressor running and found low at 15 of mercury and high at 225 after several minutes, likely indicating a restriction. I recovered the refrigerant and then blew it out with nitrogen and during that operation, I found reddish water within the system and exiting through the drier connector. I then pressurized system to 275 psi and it dropped to 260 in 17 minutes. There were no signs of leaks on either evaporator or any accessible tubing within the entire chassis. I isolated the Yoder loop, compressor and condenser separately and had the same loss. Due to visibility and testing of the compressor and condenser and ensuring no issues there, the unit is due to internal lines that cannot be accessed. I will refer this unit to management. No leaks observed during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Austin, Texas 78701

Joe Z

Job Details: 08/23/2022

Arrived onsite for Ice maker not making ice. Upon arrival inspected unit and found fill tube frozen. Cleared ice and reset icemaker. Unit harvested correctly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW2

Near Austin, Texas 78701

Joe Z

Job Details: 08/23/2022

Arrived onsite for Lo Flo error code. Upon arrival ran diagnostics and also got error code. F8-E1 valve failure. When checking water pressure found about 2 of debris blocking between fill hose and valve. Cleared out all debris and test unit by operating a normal wash cycle. Unit fill and operated correctly. No leaks present at this time time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Kyle, Texas 78640

Leonardo

Job Details: 08/23/2022

Arrived on site to test unit for no power. Test unit and found wires not making contact and junction secured connection test unit and unit test good job complete.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TW0

Near Killeen, Texas 76541

Tyler

Job Details: 08/23/2022

Arrived on site for refrigerator leaking water. Upon arrival confirmed issue and found ice building up around defrost/liner vent. Found drip pan not in proper position under evap coil. Also found rc door gasket broken not allowing proper seal. Will need office to reschedule once availability of parts is known; ordrng 1 242193206 (Gasket (rc)) and 1 240311303 (Washer)

We serviced a

JENN-AIR FREEZER

Model JBZFL24IGX00

Near Woodway, Texas 76712

David Z

Job Details: 08/23/2022

Arrived on site to diagnose freezer not producing ice. Ran test 120 and found icemaker not cycling. Replaced icemaker and tested again. Found unit properly cycling. Dropped temp setting to 0 degrees. Advised customer to regularly clean condenser coils to keep Temps from heating up. Unit working as designed at this time. Call complete.

We serviced a

KENMORE RANGE

Model 790.7550321

Near Coupland, Texas 78615

Cliff

Job Details: 08/23/2022

Arrived on site to diagnose a range with an oven not heating properly. Found control not sending voltage to elements and control. Advised customer on findings and no repairs can be done.

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Jarrell, Texas 76537

Paul

Job Details: 08/23/2022

JM: Arrived onsite to inspect range that is randomly turning on and beeping. I found that the self clean button was sticking and when tested the unit would beep in rapid succession. Unit had error code F2E1. Control needs to be replaced. R/R control and tested. Operational test good. Call complete.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Liberty Hill, Texas 78642

Vincent

Job Details: 08/23/2022

"Arrived on site for washer, inspected unit and work area. Set unit in diagnostics and found stored error code F0E5, I then ran a diagnostics cycle and found the actuator not switching the clutch into spin. Inspected gear case for oil and found no oil on pulley. No leaks where observed during service. ; ordrng 1 W11481722 (Actuator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Austin, Texas 78758

Matthew

Job Details: 08/23/2022

Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Found fridge section warm and freezer section cool but not cold. Found evaporator completely covered in ice. Ran forced defrost to test element and element did energize. Found thermistor out of range and control not adequately performing defrost cycle. Replaced freezer thermistor and main control that includes RC thermistor. Unit is now functioning properly. Job complete

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Waco, Texas 76708

David Z

Job Details: 08/23/2022

Arrived on site to install new heater per SP W11540964. Installed new heater and verified no leaks or water damage present. Call complete.

We serviced a

MAYTAG RANGE

Model MER8800FZ5

Near Taylor, Texas 76574

Cliff

Job Details: 08/23/2022

Arrived on site to replace panel for range. Replace side panel and all is working properly at this time.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, Texas 78738

Leonardo

Job Details: 08/23/2022

Arrived on site to replaced element due to special project. Replaced element test unit and unit test good job complete no leaks present.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM12

Near Cedar Park, Texas 78613

Scott

Job Details: 08/23/2022

"Arrived on site for fridge not cooling properly. Found FZ evap covered in frost . Defrost evap. Ran diagnostics. Fan ,and heater are checking normal. Advised customer about making sure about load FZ and making sure door is closed . job complete"

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near Kyle, Texas 78640

Leonardo

Job Details: 08/23/2022

Arrived on site to test unit for flames to high. Test unit and found left burners high on low. Adjusted flames test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Austin, Texas 78728

Scott

Job Details: 08/23/2022

"Arrived on site for washer flashing . Ran diagnostics got latch and drain error . Replaced latch . Reran diagnostics latch make loud thunk but didnt latch and went back to flashing control. Ordering control drain ,control and latch . Will install pump first . No water leaks detected. ordrng 1 W11414731 (Latch) and 1 W11428994 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Lakeway, Texas 78738

Luis

Job Details: 08/23/2022

Arrived on site. Per tech support replaced freezer door and brackets tested door operation good. SR#7733619313

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near Pflugerville, Texas 78660

Wesley

Job Details: 08/23/2022

Arrived onsite and repaired unit by replacing repair kit parts and removing bead caught in he tread. All else checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QMB01

Near Lakeway, Texas 78734

Luis

Job Details: 08/23/2022

"Arrived on site for no lights. Ui reading door open,checked switches,rocker arm engaging switches correctly,opened doors switches disengaged,reset power from master switch,tested door operation and switches unit working as designed.

We serviced a

WHIRLPOOL WASHER

Model MVWB855DW0

Near Bee Cave, Texas 78738

Kevin

Job Details: 08/23/2022

"Arrived on site and found saved error codes F0E2, F7E3. Ran all functions in manual diagnostic cycle and everything passed, test 51 and calibration 52 will also pass. Customer experienced issue with delicate cycle. Began delicate cycle and it started at 47 min, jumped to 53 then 54 progressed to 44 min sat idle for 5 min then drained. Went from 34 then 38 min added some water at 37 min then sat idle drained at 36 then sat idle, drained again dropped to 34, then dropped to 27 drained again at 26 ran drain pump for several minutes then raised to 28 min and added water then raised to 35 min. Spoke with techline and Reported everything observed and they said it was likely a logic problem in the control board 7734423036.

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY04

Near Cedar Park, Texas 78613

Gerry C

Job Details: 08/23/2022

"Arrived to install previously diagnosed and ordered parts. I unplugged the unit and verified the three-way-valve (TWV) could be heard having difficulties going to the default all-open position after power reset and then removed and replaced the faulty coil assembly. I installed the replacement and performed testing and found the audible issues were fully corrected and positive actuation could audibly be detected, including the sound of the flow of refrigerant to the correct evaporators within test mode. I advised the CX to monitor temperatures and if there are further issues, the TWV mechanical assembly would be required. No leaks observed during service.

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Harker Heights, Texas 76548

Tyler

Job Details: 08/23/2022

Arrived on site for washer not advancing through cycles. Upon arrival confirmed complaint and found f7e6 in diagnostics. After further tests I found major leak from gearcase coating all components under unit. Couldnt safely remove agitator from tub asm

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Copperas Cove, Texas 76522

Tyler

Job Details: 08/23/2022

Arrived on site for washer leaking during rinse cycle. Upon arrival confirmed issue. After further testing I found cause of failure was in fabric dispenser. Installed new dispenser and found no leaks. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2575GRS08

Near Seguin, Texas 78155

Andrey

Job Details: 08/23/2022

"Arrived on site to test unit for frost buildup in freezer, tested unit found evaporator completely frozen over, put unit into diagnostics and the heater is activating but not staying long enough in defrost cycle, defrosted evaporator, replaced thermistor and control box, all components engaging properly, no leaks detected job complete"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Belton, Texas 76513

Tyler

Job Details: 08/23/2022

Arrived on site for washer needing previously diagnosed ui control. Upon arrival installed part and tested unit. Found no errors and full functionality had been restored call complete

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Seguin, Texas 78155

Andrey

Job Details: 08/23/2022

"Arrived on site to test unit for not drying properly, customer stated that it takes about 4 cycles to dry clothes, ran vent test and got a complete restriction, pull dryer back and noticed vent hose being blown up with air, provided customer with dryer vent wizard number to clean vent ASAP, advised customer not to run unit until vent has been cleared, at this time job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Hutto, Texas 78634

Wesley

Job Details: 08/23/2022

Arrived onsite and found unit operating with gaping and in need of heat treatment and silicone treatment. Used heat fun to treat gaskets and used maintenance supplied silicone to repair 16th inch gap. Along bottom horizontal mullion.

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HV0

Near Cedar Park, Texas 78613

Gerry C

Job Details: 08/23/2022

"Arrived to inspect plastic melted on burner. I found plastic had melted in the grate and then drilled onto and covered the left rear burner cap, plugging up several of the gas channels. I attempted to remove the debris, but it had melted and re-cured, creating a very strong bond. I removed and replaced the burner head and office to D2C the burner cap kit. ; ordrng 1 W11253659 (Burner Cap Set) and 1 PartW11253659D2C (Part D2C)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Austin, Texas 78756

Luis

Job Details: 08/23/2022

"Arrived on site for no cool. Found evaporator incased in ice diagnosed unit not entering defrost ordering main control,ui control,thermistor and harness; ordrng 1 W11566851 (Control) and 1 W11518204 (Ui control) and 1 WPW10384183 (Thermistor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS526SIAH00

Near Austin, Texas 78731

Luis

Job Details: 08/23/2022

"Arrived on site for cooling complaint and no ice. Found evaporator incased in ice,ran diagnostics bimetal reading closed,ran heater test passed heater powered on. Ran defrost cycle,found broken wires at door hinge,soldering and repaired wires at door hinge,advised customer to defrost unit and power back on. If defrost issue continues will need main control and ui.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Waco, Texas 76708

David Z

Job Details: 08/23/2022

"Arrived on sure to diagnose dryer that is not fully drying clothes in 1 cycle. Customer informed me it is heating, just not fully drying. Tested unit and confirmed good heat coming from unit. Ran vent tester and received a poor airflow rating, indicating limited airflow. Advised customer to have vents cleaned since vent hose is not crushed. Call complete."

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Austin, Texas 78750

David S

Job Details: 08/23/2022

Arrived on site for washer not completing the cycle. I spoke to the customer about the warranty and with this unit not being commercial approved and being used in a commercial environment. I let them know that we can service it but there will be a charge and we cannot guarantee the work. I found the unit badly out of level and the drain line not installed with a high loop. I checked diagnostics and found fault codes for out of balance and long fill. I corrected the level of the washer and secured the drain tube so it has a high loop. I ran a diagnostics cycle and found it working as designed.

We serviced a

WHIRLPOOL WASHER

Model CAE2795FQ1

Near Austin, Texas 78759

David S

Job Details: 08/23/2022

"Arrived on site to install previous diagnose parts. I gained access to the gearcase, actuator and cam. I replaced all with new. I inspected the lower harness and found the harness to the capacitor has broken. I am ordering another lower harness to be replaced, the harness is covered under warranty. ; ordrng 1 W11376227 (Lower harness)"

We serviced a

WHIRLPOOL FREEZER

Model WRT318FZDB09

Near Lakeway, Texas 78734

Kevin

Job Details: 08/23/2022

"Arrived on site and inspected refrigerator and found a small air gap at the top of the freezer door, took one picture. Humidity is entering causing ice buildup and condensation in fresh food section. I added silicon around perimeter to remove any air gap between the liner and cabinet. Rearranged white spacers to raise freezer door up 1/8 of an inch to provide more contact from the magnetic strip. remove evaporator panel and insured there is no ice filled up around fan. No further repairs required at this time, job complete"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Austin, Texas 78748

Kevin

Job Details: 08/23/2022

"Arrived on site and found control board and control panel have failed, also found gearcase has failed.

We serviced a

JENN-AIR MICROWAVE

Model JMW2430IL03

Near Seguin, Texas 78155

Andrey

Job Details: 08/23/2022

"Arrived on site to test unit for not functioning properly, tested unit found wrong software programmed at install, adjusted to proper settings, the unit is now functioning properly, job complete"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Coupland, Texas 78615

Cliff

Job Details: 08/23/2022

Arrived on site to diagnose a washer that is making unusual noise. Found belt slipping on cam causing sqealing and both parts will need to be replaced to complete repairs; ordrng 1 W11239857 (Belt) and 1 W10721967 (Cam)

We serviced a

MAYTAG DRYER

Model MED7230HC2

Near Austin, Texas 78731

David S

Job Details: 08/23/2022

Arrived on site to replace the dryer lid. I inspected the unit and work area. I found the lid dented. I found the correct part ordered but it was miss boxed. I am ordering another lid. The office will reschedule when we have eta on the part.; ordrng 1 WPW10458665 (Chrome shadow dryer lid)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Round Rock, Texas 78681

Vincent

Job Details: 08/23/2022

"Arrived on site for dishwasher, inspected unit and work area. Found the tracks for middle rack broken. Replaced both racks and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Liberty Hill, Texas 78642

Vincent

Job Details: 08/23/2022

"Arrived on site for range, inspected unit and work area. Customer complaint after cleaning range would not ignite, explained to customer that when getting burner caps wet they wont ignite until fully dry. CX understood, tested unit and all burners are working as designed. No leaks observed during service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near New Braunfels, Texas 78132

Andrew

Job Details: 08/23/2022

"Arrived on site to replace element per special project. Replaced element, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL DRYER

Model MED8630HC2

Near Austin, Texas 78704

Matthew

Job Details: 08/23/2022

Arrived onsite for dryer LOC and dented panel. Upon arrival inspected unit. Dent on top panel was apparent. Verified with office delivery date and within 30 days cosmetic damage. Replaced top. LOC was due to locked control panel. Pressing steam button for 3 seconds corrected the issue. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Austin, Texas 78753

Matthew

Job Details: 08/23/2022

"Arrived onsite for damaged freezer door. Inspected unit and took pics. Upon unboxing new door, found new door scratched \scuffed. Will Need to re order door. Office to reschedule. Office to inspect door upon arrival. ; ordrng 1 LW10599407 (Fc door)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Pflugerville, Texas 78660

Wesley

Job Details: 08/23/2022

Arrived onsite and repaired unit with the lower harness. All checks good. Advised customer on repair. Unit is now operating as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Georgetown, Texas 78633

Lou

Job Details: 08/23/2022

"Arrived on site to inspect wall oven microwave light not working. Upon further inspection, I found the interior bulb of the microwave burnt out. I removed and replaced the bulb and tested and unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Austin, Texas 78748

Leonardo

Job Details: 08/23/2022

Arrived on site to test unit for unit leaking. Test unit and found water coming from diverted motor. Will need to replace sump and motor

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, Texas 78751

Joe Z

Job Details: 08/23/2022

Arrived onsite for Heating Element - SP W11540964 - Special Project S17304. Upon arrival replaced heater. Test unit and unit operates as designed. No leaks present at this time. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, Texas 78701

Joe Z

Job Details: 08/23/2022

Arrived onsite for Leaking - Underneath. Upon arrival ran diagnostics and there were no error codes. Ran a normal wash cycle and found leak from tiny pin hole on base of tub. Uploaded pics on Sd. Need to order tub. Customer had me fill pin whole with sealer until tub comes in..office to reschedule ; ordrng 1 W11409866 (Tub)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Buchanan Dam, Texas 78609

Kimo

Job Details: 08/23/2022

Arrived onsite for refrigerator not cooling in both Sections. Upon inspection I found that the was no frost pattern on evap. And the fan was running I checked the thermistor and found that it was within specs. I gained access to the compressor/ condenser fan ad found that both were not running. I installed new start device and found no change I checked to voltage into the main control and found voltage there I checked for voltage and the Start device connector on the harness side and found no voltage same with condenser fan. I am ordering 1x main control and ui. Office to reschedule.; ordrng 1 W11558182 (CNTRL-ELEC) and 1 W11518204 (Ui)

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Austin, Texas 78758

Matthew

Job Details: 08/23/2022

Arrived onsite to replace previously diagnosed parts. Replaced gearcase and slider. Tested unit and unit is functioning properly. No noise at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Waco, Texas 76712

David Z

Job Details: 08/23/2022

"Arrived on site to install parts diagnosed by previous technician. Removed rear panel and installed new control. Retested unit and found provided control no good, DOA. Reordering control to complete repair. Office to schedule when part arrives. ; ordrng 1 W11574592 (Main control)"

We serviced a

SAMSUNG DRYER

Model DV42H5600EP/A3-01

Near Georgetown, Texas 78633

Lou

Job Details: 08/23/2022

"Arrived on site to inspect dryer operating even when the unit is turned off and its not heating. Upon further inspection, I tested the unit after plugging it in and found that when I press the door switch closed, the unit automatically turns on. I pressed the power button and turned the unit on and when I pressed the power button to turn it off, the drum continued to turn. I tested the control by unplugging connectors and found the power relay closed causing the unit to function even when turned off.I removed and replaced the control and retested and unit is operating as designed and heating properly. No lint observed during service, job completed."

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Liberty Hill, Texas 78642

Vincent

Job Details: 08/23/2022

"Arrived on site for noise on dryer, inspected unit and work area. Tested unit and work area CX complaint was unit making noises after repair. I found the rollers where making a slightly noise I explained to CX that the rollers may have a flat spot and and would have to be replaced. She ask if it was bad I explained that it was not terrible but would get worst over time. No repair where needed at this time. Job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KSF26C4XYY03

Near New Braunfels, Texas 78130

Andrew

Job Details: 08/23/2022

"Arrived on site to test unit for not dispensing ice. Found some how coupler washers were not installed properly preventing auger and coupler from making proper contact. Replaced coupler, shaft and container for being worn and set washers properly. Unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ0

Near Round Rock, Texas 78681

Vincent

Job Details: 08/23/2022

"Arrived on site for dishwasher, inspected unit and work area. Gained access to heater element to replace with new and improved one. I then tested unit and its now operating as designed. No leaks where observed during service. Job completed."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Copperas Cove, Texas 76522

Tyler

Job Details: 08/23/2022

Arrived on site for dishwasher with service pointer on heater replacement. Upon arrival confirmed issue and found gold colored bushings on element ; ordrng 1 W11537778 (Heater) and 1 Cnote (Customer requesting to be put on cancellation notice)

We serviced a

WHIRLPOOL DRYER

Model MEDB955FW0

Near Austin, Texas 78739

Kevin

Job Details: 08/23/2022

"Arrived on site and inspected dryer and found L2 showing on display. Confirmed incoming power is correct, I spoke with techline and they confirmed power and control board is good. Techline recommended replacing motor. Attempted to remove motor and found blower wheel will not separate. also found support wheels and idler pulley are not spinning properly ; ordrng 6 WPW10314173 (Roller)s and 1 W11246350 (Housing)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS1

Near Lakeway, Texas 78738

Leonardo

Job Details: 08/23/2022

Arrived on site to test unit for unit leaking. Test unit and found unit leaning forward not leveled correctly. Leveled unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB3

Near Seguin, Texas 78155

Andrey

Job Details: 08/23/2022

"Arrived on site to test unit for igniters activating on its own, tested unit could not replicate issue that the customer is having, all burners are igniting and the unit has a proper conversion kit the natural gas, not detecting any gas leak when unit is not running when burners are fired, some gas get released, home does not have any kitchen ventilation so most of the gas smell stays in home, called safety and presented my findings Sr#7734399705, if the issue comes back customer will need to call safety if necessary, at this time unit is running as designed, no leaks detected job complete"

We serviced a

JENN-AIR DOWNDRAFT

Model JGD3430GB

Near Austin, Texas 78735

Leonardo

Job Details: 08/23/2022

Arrived on site to test unit for unit sparking when igniting one burner. Test unit and found normal operation of unit. All burners spark at the same time when trying to ignite any burner. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QVS02

Near Burnet, Texas 78611

Kimo

Job Details: 08/23/2022

Arrived onsite for refrigerator with lights flashing on Ui upon arrival I found that the control was making a high pitched beeping noise none stop and the ui would flash on and off.While explaining that the unit may need more parts such as the condenser and fan the inverter. Cx agreed and I installed new control and tested unit found unit operating as designed . Job complete.

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Austin, Texas 78758

Matthew

Job Details: 08/23/2022

"Arrived onsite for washer making noise when in use. Upon arrival inspected unit. Ran test and could hear noise from under washplate. Disassembled unit and found debris underneath. Cleared debris and tested. Unit is now functioning properly, no noise present. Job complete"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HDEDBSR/AA

Near Georgetown, Texas 78633

Lou

Job Details: 08/23/2022

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I verified all gaskets were sealed and verified there was no ice build up in the ice box housing. Tested the ice maker and found it would not harvest. I removed and replaced the ice maker and tested and it is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL OVEN

Model WOS31ES0JS00

Near Round Rock, Texas 78665

Wesley

Job Details: 08/23/2022

Arrived onsite and tested unit for temp disparity and found unit operating as designed. All checks good? Temps are holding steady at set temp after preheat. Advised on findings.

We serviced a

WHIRLPOOL RANGE

Model KFDC506JSS01

Near Austin, Texas 78731

David S

Job Details: 08/23/2022

"Arrived on site for range front left and right burners not igniting properly. I inspected the unit and work area. I found the ignitor correct. I pulled apart the burner heads and chamfered the ignitor ports, directing the gas towards the spark. I reassembled the unit and tested it. It is now working as designed. I ran a temp test on the oven at 375 and found it reaching temperature and holding properly. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near New Braunfels, Texas 78130

Andrew

Job Details: 08/23/2022

"Arrived on site to test unit for shaking. Replaced suspension, tested unit, unit working as designed. No leaks detected. Job complete."

We serviced a

MAYTAG DRYER

Model MEDC200XW1

Near Seguin, Texas 78155

Andrey

Job Details: 08/23/2022

"Arrived on site to test unit not drying clothes properly, tested unit found bad timer and therma fix, replaced parts tested unit , unit now functioning as designed job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Cedar Park, Texas 78613

Scott

Job Details: 08/23/2022

"Arrived on site for dishwasher not starting . Ran diagnostics for motor and heater codes . Test wash , wash motor not activating . Replaced sump and motor . Reran diagnostics. All checked normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS1

Near Pflugerville, Texas 78660

Wesley

Job Details: 08/23/2022

Arrived onsite and found oven gasket backed out. Repaired by re installing existing gasket. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL WASHER

Model WFW96HEAC0

Near Austin, Texas 78738

Kevin

Job Details: 08/23/2022

"Arrived on site and customer was experiencing water spraying constantly from blue nozzle attached to bellow. It has since stopped on its own. Removed top panel and did not see any issues with valves, ran a diagnostic cycle and it completed properly. Issue was either caused by valve assembly being stuck open or control board sending voltage to it

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM0A

Near Austin, Texas 78723

Joe Z

Job Details: 08/23/2022

Arrived onsite for ice not dispensing. Upon arrival inspected unit and found bin full of ice. Found piece of ice wedged in dispenser not allowing auger to turn. Cleared ice and unit now operates correctly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Cedar Park, Texas 78613

Scott

Job Details: 08/23/2022

Arrived on site for gasket getting pulled out from tub . Found upper rack on left hand side bowing out . Reshaped rack and reinstalled tub gasket . Also replaced both upper rail stops from truck stock ( C-notes ) . No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW0

Near Austin, Texas 78739

Kevin

Job Details: 08/23/2022

"Arrived on site and found lid latch works in diagnostic cycle, but does not lock when a normal cycle is begun, after replacement washer is progressing through a normal cycle properly, job complete"

We serviced a

KENMORE DRYER

Model 11085872401

Near Austin, Texas 78750

David S

Job Details: 08/23/2022

"Arrived on site for dryer not starting and light staying on. I inspected the unit and work area. I found the door switch not changing position. I gained access to the harness and jumped the harness. I tested the unit and it is working. The unit needs a door switch. I looked it up on marcone and it said to call wpl, techline could not help.I am ordering a part research for the door switch. The office will reach out if we can get ahold of an Oem part.; ordrng 1 Partresearch (Parts research Door switch (8574875).

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Dripping Springs, Texas 78620

Kevin

Job Details: 08/23/2022

"Arrived on site and found actuator arm is not in cam kit ring, Replaced actuator with an unused part from an earlier call this day, reported to claims department, washer is now working properly, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSF705HPS01

Near Leander, Texas 78641

David S

Job Details: 08/23/2022

"Arrived on site for fridge getting into the high 40s. I inspected the unit and work area. I temp tested the freezer and found it at 0 degrees. I temp tested the fridge and found it at 38 degrees. I inspected the freezer and found ice build up on the evaporator cover. Called techline and spoke to Ed I received sr #7734418954, I went over the unit with the techline. I tested the thermistors and found them in range. We tested the rc defrost heater and found it coming on during forced defrost. He recommended replacing both the main control and the UI; ordrng 1 W11512401 (Ui)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM5

Near Round Rock, Texas 78665

Wesley

Job Details: 08/23/2022

Arrived onsite and repaired dishwasher with failed pump by replacing pump and flushing hoses. Unit is now operating as designed. Advised customer on repair.

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL1

Near Georgetown, Texas 78633

Lou

Job Details: 08/23/2022

"Arrived on site to inspect dishwasher with no operation. Upon arrival, I found the unit not installed properly (photo). I found the drain hose not installed into the disposal and the power cord was stuck inside the unit and the the door was closed on it crimping the power cord

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM04

Near Cedar Creek, Texas 78612

Matthew

Job Details: 08/22/2022

Arrived onsite for refrigerator not cooling in either section. Upon arrival inspected unit. Found compressor cutting off after a few seconds of running. Not the typical grinding noise heard from a locked winding. Replaced start device and tested. Unit began to run as normal. Customer will monitor and office to reach out after 24 hrs. If compressor has failed in that time unit will need a compressor replacement R600 (3HRS). Job complete; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near New Braunfels, Texas 78132

Andrew

Job Details: 08/22/2022

Arrived on site to test unit for not cooling. Found compressor attempting to kick in and kick right off. Replaced run cap and start device but no improvement. Recommend replacing r600 compressor. Ordering r600a/SS repair. Needing two hours on return visit. Office to reschedule. ; ordrng 1 R600A/SSrepair (R600A/SS repair)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKZ0

Near Canyon Lake, Texas 78133

Andrew

Job Details: 08/22/2022

Arrived on site to test unit for not showing where in cycle unit is. Customer stated it is washing properly and completing cycles. Found unit not entering diagnostics. Cycled power to unit and was able to enter diagnostics but when selecting error codes or trying to enter diagnostic cycle unit does not respond. Recommend replacing console UI again and control. Office to reschedule. ; ordrng 1 W11414079 (Console) and 1 W11410070 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near The Hills, Texas 78738

Leonardo

Job Details: 08/22/2022

Arrived on site to test unit for damaged tub. Found damaged tub base supplier are for the back feet not the front. Unit damaged at front feet needs new tub office to reschedule ; ordrng 1 W11513977 (Tub) and 1 2hours (2 hours)

We serviced a

MAYTAG DRYER

Model MEDB850YW0

Near Temple, Texas 76502

David Z

Job Details: 08/22/2022

Arrived on site to diagnose dryer that was not drying clothes. Ran unit and confirmed no heat present. Disssembled unit and found the hi limit cutoff open. Ordering hi limit. Office to schedule. ; ordrng 1 279973 (Cutoff)

We serviced a

WHIRLPOOL DISPOSAL

Model KBDS100T3

Near Austin, Texas 78703

Scott

Job Details: 08/22/2022

Arrived on site for broken stopper on disposal. Sent wrong part . No breakdown on service matters . Need parts research. ; ordrng 1 Partsresearchforstopper

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS01

Near Austin, Texas 78733

Scott

Job Details: 08/22/2022

"Arrived on site for unit powering off periodically. Ran diagnostics and when drain pump kicks on unit powers down . Ordering drain pump. No water leaks detected at time of service. Call to set return ; ordrng 1 W10825875 (Drain pump), tckt not sent, faulty send-to target"

We serviced a

WHIRLPOOL MICROWAVE

Model JMC2427IL02

Near Austin, Texas 78730

David S

Job Details: 08/22/2022

Arrived on site for console not powering on. I gained access to the control and tested voltage to the console. I found the control provincial g 14vdc to the console. I unplugged the console and plugged it back in. The console powered on. I am ordering a new console to fix and intermittent console issue. ; ordrng 1 W11451765 (Console)

We serviced a

WHIRLPOOL WINE COOLER

Model KUBR214KPA

Near Austin, Texas 78759

Kimo

Job Details: 08/22/2022

Arrived onsite for whine collier that is not cooling. Upon inspection I found that the push plate was missing so when you close the door it would not push the button to startup the compressor and cool the unit. I am ordering 1x push plate. Office to reschedule.; ordrng 1 W11360703 (Plate push)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Austin, Texas 78728

Kimo

Job Details: 08/22/2022

"Arrived onsite for refrigerator that is making a humming noise. Upon inspection I found no ice on the evap. But while testing the fan I found that the fan was noisy I am ordering the grommet, and fan blades just in case. And will return with the motor as well; ordrng 1 WP67006337 (Fan blades) and 1 W11249950 (GROMMET)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Hutto, Texas 78634

Cliff

Job Details: 08/22/2022

Arrived on site to replace previously ordered parts for refrigerator. Replaced pantry door which came with new control in box. Noted rc door regular ss not black ss and pantry door has scratch. Reordering doors and office to set return appointment. ; ordrng 1 W10815668 (Pantry Door) and 1 W10815686 (Rt rc door blk ss)

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Smithville, Texas 78957

Matthew

Job Details: 08/22/2022

"Arrived onsite for washer not starting properly. Upon arrival inspected unit. Put unit in diagnostics and found stored error code 5/1 lid switch, 2/1 stuck button . Ran diagnostics and console issues are intermittent. Replaced console. Ran multiple test and eventually the latch began having issues. Need to order and also replace the latch. Office to reschedule. May need AUTHO.; ordrng 1 W10810403 (Latch) and 1 AUTHO (AUTHO)"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Marble Falls, Texas 78654

Lou

Job Details: 08/22/2022

"Arrived on site to inspect washer latch issues. Upon further inspection, I found the lid strike broken. I removed and replaced the strike and attempted to test, but the unit would go into diagnostics showing no error codes and do nothing. I attempted to start a normal cycle and the unit would not get past sensing. Tested voltage and unit is getting 124V. Tested the lid latch and its getting 120V at pins 1 & 2 and at 2 & 3. Contacted techline and spoke to Rich and advised of the complaint and my findings. While talking to Rich, I attempted to place the unit in diagnostics again and this time it showed error code F6E1. Rich recommended replacing the main control and UI fascia. Provided SR#7734413279. I am ordering the main control, user interface fascia and another strike and scheduled return service for 08/31/22. Unit left unplugged for safety and no water leaks observed during service.; ordrng 1 W11561182 (UI fascia) and 1 W11481108 (Main control) and 1 W11457841 (Strike)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Hutto, Texas 78634

Cliff

Job Details: 08/22/2022

"Arrived on site to diagnose a refrigerator that is not sealing properly. Found lower mullion will need to be reshaped and sealed with food grade silicone, and rc light switch is also broken and in need of replacement. Office to set return appointment. ; ordrng 1 W11123941 (Switch)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Austin, Texas 78702

Joe Z

Job Details: 08/22/2022

"Arrived onsite for Vibration or Out of Balance loads. Upon arrival test unit and basket shook a lot during spin. Found the basket to be quite bouncy. Replaced suspension. Balance is a lot better, but still more shaking than normal. Need to replace gearcase. Ordering gearcase and agitator; ordrng 1 W11454734 (Gearcase) and 1 W11550891 (Agitator)"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Austin, Texas 78747

Scott

Job Details: 08/22/2022

Arrived on site for lid strike and also bezel broken . Will need to order bezel and will install strike on return . Call to set return ; ordrng 1 W11545554 (Bezel)

We serviced a

KITCHENAID REFRIGERATOR

Model KURR114KSB00

Near San Marcos, Texas 78666

Kevin

Job Details: 08/22/2022

"Arrived on site to replace door for cosmetic issue, found new door is dented on the bottom left-hand corner will need to order another door; ordrng 1 W11546134 (Door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Wimberley, Texas 78676

Kevin

Job Details: 08/22/2022

"Arrived on site and inspected refrigerator and found water is splashing out of icemaker chute/funnel when it is filling. Sent a short video to KB/service management. Will need to bring back in-line pressure reducer, waterline and fill tube.; ordrng 1 W10786952 (Pressure regulator) and 1 8212547RP (Waterline) and 1 W10823511 (Fill tube)"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Fort Hood, Texas 76544

Tyler

Job Details: 08/22/2022

Arrived on site for Asher needing previously diagnosed harness. Upon arrival installed part. Found similar failures as before. Ill need techline notify during business hours.; O-emld tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Austin, Texas 78702

Luis

Job Details: 08/22/2022

"Arrived on site for cooling issue in fresh food compartment. Upper section of fresh food warm bottom drawer of crisper cold,ran diagnostics weak to no air flow from vents,diagnosed fresh food evaporator not defrosting correctly,ordering evaporator cover that includes new thermistors. ; ordrng 1 W11395558 (Cover evap)"

We serviced a

MAYTAG DRYER

Model MDE28PDCYW1

Near Austin, Texas 78744

Joe Z

Job Details: 08/22/2022

"Arrived onsite for Unusual Sounds During Operation . Upon arrival inspected unit. Turned basket by hand and heard lots of scraping coming from blower assembly. Found motor mount and bracket has failed. Also found blower wheel broken. There are also a few screws missing. Need to order motor bracket, blower housing, screws . Bringing back prescreened parts; ordrng 1 WP660658 (Motor bracket) and 1 WP488729 (Screws) and 1 W10888146 (Blower housing)"

We serviced a

WHIRLPOOL DRYER

Model WED95HEDW0

Near Austin, Texas 78731

David S

Job Details: 08/22/2022

"Arrived on site dryer making a squealing noise and the water line cover missing, I tested the unit and found the pulley squealing ; ordrng 1 4392065 (Repair kit)"