Arrived on site and attempted to disassemble washer spanner nut is seized and cannot separate gearcase.

Tech was assigned as a helper;

Arrived onsite for control failure following the winter storm. Office to reschedule ; ordrng 2 WP2266854 (Hinge assembly)s

Arrived at dryer making a noise. During testing found that could not duplicate the noise. Took dryer apart and found the back two roller supports were noisy and one of the front roller supports as well. Also found that the idler pulley was noisy too. Replaced supports and idler pulley and put dryer back together and dryer tested good and still no noise. Complete

"Arrived on site to replace inner basket, cam and gearcase, after replacing all parts, unit tested good."

Arrived on site to install previously ordered parts.Tested door before and after the installation and results did not change..; ordrng 1 Research

Arrived on site and installed previously ordered ice maker (with AHS approval) from SC in office.Unit was harvesting when I departed.Job complete

"Arrived on site and inspected washer and found saved error codes for basket speed sensor fault, off balance load. Washer will pass all diagnostic tests. Found drain hose kinked where it hooks over standpipe. This is causing water not to drain efficiently and it is left in tub and basket cant get up to speed. After correcting this ran a drain and spin cycle and it completed properly.

"Arrived on site for leaking dishwasher . Checked in door ,underneath ,ran diagnostics wash, ran most of a heavy duty cycle . Couldn?t duplicate leak . Talked to PR. Removed insulation right under tub near door and keeping toe kick off . Talked to customer if leaking occurs again to record and also record inside tub as well .

Arrived onsite for dishwasher leaking underneath. Upon inspection I found some standing water in the sump and filter cavity. Customer advised they havent noticed any leaks outside the unit. I ran the drain pump and it sounded scratchy at the start but would drain as designed. I ran a full diagnostics cycle and found the unit working as designed. Due to the noise at the start of drain I removed the drain pump to inspect. I installed the correct drain pump and tested the unit. The unit is working as designed and no leaks detected during time of service.

"Arrived onsite for refrigerator not cooling in RC and FC. Upon inspection found all fans running and compressor humming. Removed evaporator covers and found no frost pattern. Removed compressor compartment cover and found frost forming on suction tube in compressor compartment. Discussed with SW and diagnosed sealed system repair. Seems to be a blockage. Will need SS tech for 2 hrs. Sealed system parts covered any additional will be charged. Ordering Oil less gages, Non UV dryer, evaporators FC/RC and compressor. Office to reschedule. ; ordrng 1 2HR (2HR) and 1 OILLESSGAUGES (OIL LESS GAUGES ) and 1 W10843121 (filter dryer) and 1 W10865322 (evaporator RC) and 1 W10903340 (compressor) and 1 W10913906 (coupler) and 1 W11035643 (evaporator)"

Arrived onsite for dishwasher rack rusting and not heating properly. Upon arrival put into diagnostics and found 3/3 OWI calibration. Ran diagnostics and did not have any issues. Did find that incoming water was below temperature. Made recommendations to customer. Heater is functioning properly. The upper rack is failing due to rust and will need replacement. Ordering upper rack and bring back OWI sensor just in case. Office to reschedule. ; ordrng 1 W10909088 (dishrack upper)

"Arrived onsite for dishwasher leaking. Upon inspection I found the unit working as designed. I began feeling around for any moisture escaping. I found the insulation pad between the door panels was wet. I removed the front panel and found a trail of water coming down from the vent and onto the insulation. I removed the vent and found the gasket not in correct position and slightly rolling out of place letting water seep by. The gasket wasnt da,aged so I corrected and re assembled the unit. The unit is working as designed at this time and no leaks detected after repair. Job complete."

"Arrived on site for customer complaint of unit not washing properly, just like last time, I found debris in sump assembly, also found water valve not allowing for enough water to enter into tub. Wash motor is not covered under AHS do to the wood, plastic and broken glass I found in sump assembly. ; ordrng 1 WD22X20688 (Upper hub)"

"Arrived on site to replace water pan, I replaced water pan, tested good"

"Arrived on site for washer making a noise. I inspected the unit and work area. I put the unit into diagnostics and found no fault codes. I ran a service test and found the unit making a noise during spin and agitation. I inspected the belt, splutch and gear case. I found the gear case leaking, the belt and splutch have burn marks from the belt slipping. I replaced the gear case. I am ordering the belt and splutch, and the motor just in case. The office will reschedule when We have an eta on the parts. ; ordrng 1 W10721967 (Splutch) and 1 W11239857 (Belt) and 1 W11026785 (Motor)"

"Arrived on site to diagnose refrigerator that was intermittently not making ice, and had noise coming from the water dispenser. Ran water dispenser and could see high pressure. Icemaker was showing no errors. Ran in test 36 and could hear the fan surging and not running consistently. Replaced ice box fan to resolve low ice production. Temps in both compartments good. Turned down water valve on wall to reduce high pressure on dispenser. All is now working as designed. Call complete."

Arrived on site for cooktop being cracked. I inspected the unit and work area. I found the cooktop severely damaged. I spoke to the customer about the unit and found out that one of the burners isnt working. I disassembled the unit. I found the burners in good condition. I replaced the cook top. I am ordering the control to complete the repair. The office will reschedule when we have an eta on the parts. ; ordrng 1 316543603 (Control)

Arrived on site for customer complaint of noise issue about 1-2 hours into the cycle and the unit is 15db higher then at any other point in the cycle. I ran diagnostic test cycle. ; ordrng 1 W11416362 (Sump assembly) and 1 Cnote (Office to reschedule)

"Arrived on site and inspected dryer and found no power showing on display, found no power at terminal block, inspected breaker on the outside of the house and it is tripped. After resetting it dryer is now running properly and ensured it is heating. Recommended to homeowner if this happens again that breakers be inspected by an electrician"

"Arrived on site to inspect fridge for not keeping correct temp, upon inspection found the control box causing freezing due to bad programming, replaced controls and unit begun to cool properly. Complete"

"Arrived on site to diagnose a refrigerator that is not cooling. Found possible refrigerant leak in evaporator. Due to contaminated system compressor, evaporator, and drier will need to be replaced to complete repairs. Office to have repair authorized, and set return appointment for 3 hour job.; ordrng 1 W10160407 (Compressor) and 1 12002730 (Evaporator) and 1 WPW10143759 (Drier) and 1 W10913906 (Coupling)"

"Arrived on site to inspect washer for not allowing selection, upon inspection found the front UI unresponsive, Tested with no issues. Complete"

"Arrived on site to inspect dishwasher for not allowing full cycle. Upon inspection found the latch not closing around strike, replaced both strike and latch to help with issues. All functions worked. Complete"

"Arrived on site to test unit for not keeping temp and intermittent ice production and filter light not resetting. Found condenser was clogged. Also found RC drip pan was bowed and RC drain was clogged. Found water system housing was loose. Cleaned condenser. Straightened drip pan and cleared clogged drain and secured water system housing. Tested unit, unit works good. All components tested good(thermistors, ice maker, evap fans, ice box motor, heater). No leaks detected. Job complete."

"Arrived on site and replaced user interface diagnosed on previous visit, after replacement all digits are now visible, job complete"

"Arrived on site to inspect oven for not allowing selection on displays, upon inspection found the display flashing with no response, reset breaker and tried to factory reset with no success, found 240v at outlet and 12v Dc to console, ordering console. Office to reschedule ; ordrng 1 W11428583 (CONSOLE )"

"Arrived on site to diagnose washer with close lid message. Ran unit in diagnostic mode and could not get latch to activate. Checked error codes and found no codes present at all. Replaced control due to seeing no errors for dead switch, also replaced lid switch. Retested unit and unit is now locking and running as designed. Call complete."

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit console and preformed heat test. Found unit is now operating as designed. Job Completed.

"Arrived on site for a dishwasher that still leaking. Inspected unit and work area. The customer advised that after the last repair, the unit has been a lot better. However it?s still dripping. Tested unit and confirmed customer complaint. Unit was leaking in the center underneath the door. Found unit unlevel and leaning forward potentially aiding the leak. The floor inside the house is unlevel and the cabinetry around the dishwasher is pushing the dishwasher forward. However, tested the unit with the door open and found the lower spray arm cracked in the center where it meets the wash motor. Will need lower spray arm for repair but advise customer that the repair may not be fully completed until they get their cabinetry adjusted to make the unit leveled. Ordering parts and office will need to contact customer about reschedule date.; ordrng 1 5304517203 (SPRAY ARM)"

"Arrived on site to install previously ordered parts.Removed and replaced both panel and control.Found the new control when installed, counted down 2 seconds and cut off.I reinstalled the old control with no sound and advised my Parts thread about the issues.Control has been recorded and office to reschedule the customer for return services.Needs more work.; O-emld tckt"

"Arrived on site to inspect range leaking gas. Upon further inspection, I checked the cooktop where the possible leak was found before and found no leaks. When I opened the oven door, there was a strong odor of gas. Using my liquid gas leak detector, I found where the gas line coming into the broil burner was leaking gas (photo). I removed and replaced the regulator and checked all gas line connections with my liquid gas leak detector and all connections were good. I tested the broil burner gas line and no further leaks. No gas leaks detected at the end of service, job completed."

"Arrived on site for a dishwasher leaking. The customer had a video of the unit leaking from the float switch area. I gained access to the switch and could see water traces coming from the top of the switch housing where the nut and gasket are. I put the unit into diagnostics mode and found no stored error codes. I ran a test cycle and observed no leaks indicating an intermittent issue. I found the nut, gasket, and housing needing to be replaced from the video and water traces.I installed the new parts and ran a test cycle in diagnostics. The unit ran through as designed. No leaks observed at end of service.

Arrived onsite for dishwasher not drying dishes. Upon inspection found inlet water not to temperature. Also found rinse aid dispenser empty. In diagnostics found error codes for stuck key and door not closed w/in 4 seconds of pressing start. Unit passed diagnostics and heating element did energize. Called tech line for assistance and with unit performing as designed recommended instruct SR#7730409136.

Arrived on site to test unit for error code f2e1. All connections were secure. Cycled power and error code is still present. Unable to enter diagnostics or do anything. Customer received a parts concession and is responsible for labor only. Needing console to fix issue. Advised customer console is expart and cannot currently give time frame on return visit.Office to reschedule.; ordrng 1 W11236885 (console)

Arrived onsite and charged 162.47 for replacement of the dispenser motor. Unit is now operating as designed. Advised customer on repair.

Arrived onsite for washer that will intermittently not spin out clothes or not drain all the way leaving clothes wet at end of cycle. Upon inspection Of the auto diagnostics test I found the unit would not agitate but only hum. I lifted and inspected the units drive system. I found the actuator that is on the unit is incorrect and has slipped out of the cam I found f7e6 stored in the unit. I called techline to report . Liam. SR#7730405041 I replaced the shifter and tested the unit. The unit is working as designed and no leaks were detected during time of service. Job complete.

Arrived on site to install new reservoir for ice machine. Installed new part homeowner provided and found failed water valve during testing.); ordrng 1 W10881366 (Valve)

"Arrived onsite for previously diagnosed parts. Upon arrival replaced unit motor, tested unit. Unit is now operating as designed. Job Completed."

"Arrived on site for refrigerator needing a previously diagnosed sealed system. Upon arrival I found unit had a hig/low side access valves so I was able to verify low/high sides were both at 0 with refrigerator running and no refrigerant was left in the system. After installing compressor, access valve, & uv dryer. After trying to run a vacuum for 30 minutes I found both low and high sides werent holding a vacuum at all. I then sweep charge the system and found an immediate leak hidden underneath the condenser coil due to how high side line runs in drip pan, after over the years had caused a rusted hole in condenser coil line. We will need to get further ahs approval for the condenser coil itself to be replaced. Office to reschedule once availability of parts and autho is acquired. Also ordering one evap coil to prevent any further surprises but upon return tech should only need cond assy. ; ordrng 1 Wr84x10022 (Cond Assy formed) and 1 Evapkit and 1 Cnote (Need tgo for 2hr return)"

Arrived onsite and found fresh food evap drain clogged with ice again. Ordering P trap drain tube to clear backing up issue. De iced some but return trip will require disassembly and defrosting to repair. A portion ; ordrng 1 W10860180 (Drain extension.)

"Arrived on site for washer not turning on. Upon arrival I was able to confirm that when the unit is plugged in the main controls receiving 120 V. High then try to verify the integrity of you I have found that you I was not responsive at all I didnt check voltage while the UI harness was connected to the main control and found that the voltage was bouncing around between .3 DC volts and 9.7 BC volts and not getting the full 12 DC volts at the unit was needing to turn on the UI panel I went ahead and tried replacing the wire to see if there was a short in the wiring harness or j11 connector, but after plugging in the new UI and retesting the DC voltage I found of the same results were occurring I removed the new UI and installed the old ui back in. Office will need to reschedule due to parT currently being on available and we will also need to return with the new UI panel just to ensure that once the main controls install the car is no longer any further issues with you I display ordering one main control; ordrng 1 W11387687 (Main control)"

Arrived on site to diagnose a range that is leaking gas. Found regulator cracked and it will need to be replaced to complete repairs.

"Arrived on site and removed existing washer and installed new unit. Tested, no leaks, job complete"

Arrived on site and removed existing refrigerator. Installed new unit and checked for leaks. Job complete

"Arrived on site to inspect microwave for not heating, upon inspection found the microwave did not heat

"Arrived on site and found no ice production, recently customer was unable to get water from dispenser but at this time it is working properly, set a short video to CS of dispenser running. Attempted to enter diagnostic cycle to run icemaker but user interface buttons are Technically working but not well enough to enter diagnostic cycle. Replaced Icemaker this is the only prescreen part that could positively affect the situation. If issue continues will need to bring back user interface, main control board, both thermistors, four or five rolls of 1 inch wide foam tape. Coldwater coil in fresh food section may be freezing."

"Arrived on site for low water flow error code . Ran diagnostics, found low cold water flow . Checked and found gunk blocking valve . Flushed water line and cleaned out cold water valve . Re ran diagnostics, water flow greatly improved. No water leaks detected at time of service. Job complete ."

Arrived on site for latch issue . Unit was locked . Got unit unlocked . A time door was opened or closed erro would flash on control. Replaced latch . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete .

Arrived onsite for microwave bottom light stuck on. Upon arrival found unit control sending constant voltage to light. Relay is stuck unit will need new control ordering office to reschedule upon receiving control.; ordrng 1 W11252184 (Panel) and 1 W10892389 (Control)

Arrived onsite and installed the console. Unit is now operating as designed. Advised customer on repair. All checks good.

"Arrived on site for no cool in fresh food. Ran diagnostics no air flow fan powering,checked thermistor test,evaporator thermistor reading 55 while incased in ice diagnosed defective thermistor. Removed door and shelf assembly,removed cover defrosted evaporator,replaced cover that includes new thermistors,reinstalled shelfs and door. Ran diagnostics good airflow changed defrost setting to basic.

Arrived on site for water dispenser sometime not working . Found some rust on switch and UI buttons looked worn on key pad . Replaced switch and UI. Ordering new UI to see if it sits better . Unit is functioning properly . No water leaks detected at time of service. Call to set return . ; ordrng 1 WR55X20759 (UI)

"Arrived on site and inspected dishwasher not draining.Unit control wasnt accepting commands and never drained even when I canceled the cycle several times..; ordrng 1 8546514 (Electronic Control)"

Arrived on site to replace orifice holder and screws. . ; O-emld tckt

Arrived on site for F9E1 error occurring multiple times locking us out of washing. The drain hose was installed properly and is positioned as it is supposed to be. We have now had multiple issues with this washer. Placed in diagnostics and f7 e7 F7 e6. F7 e1. F2 e1. F9 e1 all came up. Cleared error history and placed in diagnostics cycle to try and test. None of the components would respond. Control is faulty. Control was ordered but had not arrived in time to be sent with me today. Marking control as use on return visit to complete the repair. Marking other parts I was sent with today as will use on return visit JIC. ; O-emld tckt

Arrived onsite for unit having paint scuffs. at unit. Saw paint scuff. Painted unit. No issues at this time. Job complete

Arrived on site for clothes catching in drum . Found grill slightly wrapped . Replaced grill . All checked normal. Also ran air flow and got poor exhaust. Recommended to have vent cleaned . Cleaned out lint in unit . Job complete.

Arrived on site to test unit for loud rubbing noise. Found belt was slipping causing noise. Needing drive pulley and belt to fix issue. No signs of gearcase failure. Office to reschedule. ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)

Arrived onsite for unit not operating correctly. Upon arrival found both unit control and console would need to be replaced as they would not operate as designed and communicate and send power to elements.

Arrived onsite and found dispenser door broken. Replaced the dispenser and tested. All checks good.

"Arrived on site to inspect fridge for not making ice, upon inspection found the Icemaker unplugged causing issues, rewired Icemaker and tested unit, no problems found. Complete"

"Arrived on site to test unit for not producing ice. Found water level sensor was not reading causing unit to constantly over flow. When ext. drain pump kicked on power to unit would cycle causing unit to start ice making cycle all over so it was just a revolving of fill and drain. Water hose was leaking onto ext. pump causing internal shortage. Replaced ext. pump, water level sensor and fixed leak, tested unit, unit works good. No leaks detected.

"Arrived on site to inspect oven for not heating, upon inspection found the oven mag not spinning, replaced mag and added spring which closed the door correctly. Tested unit for heat and all functions had returned. Complete"

"Arrived on site for customer complaint of unit not working, when I arrived, the unit was in the garage and unplugged. I plugged unit in and ran diagnostics, all fan motors passed, all thermistors where showing proper temperatures, compressor tested good, instructed customer to leave unit on and call us if there is a problem."

"Arrived on site to replace dispenser and door mount, after replacing, unit tested good."

Arrived onsite for the dishwasher leaking water and weeping noise. During testing found that that sump was leaking and the water valve was causing the noise. Replaced sump and water valve and dishwasher tested good and no leaks detected complete.

"Arrived on site to inspect refrigerator door damage. Upon further inspection, I found the right RC door with a dent in the upper right corner just below the nameplate. I removed and replaced the door and leveled the unit. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to diagnose dishwasher with bad heating element and no power. On arrival inspected unit and saw the heating element had exploded and separated. When element broke it burned out the control and possibly console. Will not be able to proceed further until electronics and element are replaced, but there may be additional issues at that time. Ordering element, console and control to begin repair. Office to schedule return.; ordrng 1 WPW10218836 (Control) and 1 W10161783 (Console) and 1 Autho (AHS AUTHO), used 1 W10283681 (Heater) from stock"

Arrived on site to install previously ordered parts.R&R the element and board.Reassembled and unit tested as designed.Customer satisfied Job complete

"Arrived on site and inspected unit temperatures of 38 freezer and 47 in the refrigerator compartment.Accessed the evaporator and found it frozen over.Used defrost to confirm the heater was working and assisted it with my steamer.After defrost cycle was complete the evaporator fan motor began cooling.I reassembled and advised the customer to place a bottle of water inside the freezer and wait approximately 24 hours for the bottle to freeze p, meaning the unit would be at optimal temperatures.Customer notified on all aspects of the malfunction and the steps i took to correct this issue.Job complete"

Arrived onsite for unit no drain. Upon arrival found unit would not drain at beginning of cycle. Found voltage going to pump but pump not pushing water through..; ordrng 1 DC31-00054A (Drain)

"Arrived on site for refrigerator not cooling. Upon arrival I found temps in both cooling compartments above 60 degrees, and after exposing both evaporator coils I found neither of them had any moister or coolness to them of any kind. The amperage to compressor was .81. Compressor was making a loud whining noise during diagnosis. All fans were functioning as designed. High side lines had no heat transfer and dryer was cold. Informed customer office would be in contact once availability of parts was known. Need rescheduled for 2 hr sealed system repair with ss tech.; ordrng 1 W11116006 (Evap ffc) and 1 WPW10608485 (Evap coil freezer) and 1 W10832994 (Compressor) and 1 W10874835 (3 way valve assy) and 1 WPW1014375 (Uv dryer) and 1 W10913906 (Access valve) and 1 Cnote (Need reschedule for tgo + 2 hr repair)"

"Arrived on site for a refrigerator that?s having a fan had ice and issues with leaking from the icemaker area. Inspected unit and work area. Found a store shoot gasket bent and mangled causing air flow into the I spin and icemaker sections. Replaced gasket. Checked freezer and confirmed a defrost issue in the freezer section. Attempted to manually force defrost in the unit and found the unit would not heat. Checked the defrost bimetal and found it closed. Went to check he heater and found it open. Placed unit back into the defrost bimetal test and found it open. Attempted to place defrost by metal and water to close it. Once it closed and got access back to the theater, found the defrost by metal open again. Spoke to SW and was advised that the issue would probably be with the evaporator fan, heater, and/or possibly one of the controls. Ordering all parts and office will need to get authorization for repair as well as contact the customer when parts are made available. Thus the office will need to contact AHS for assistance.; ordrng 1 W10581605 (cntrl-elec) and 1 W10861908 (cntrl-elec UI) and 1 WP12729128 (heater)"

"Arrived on site to install previously ordered part.Confirmed the malfunction, removed and replaced the sump and motor.Reassembled and unit tested as designed.No leaks detected at the time of service.Customer satisfied Email confirmed Job complete"

"Arrived on site for a dryer that?s not heating. Inspected unit and work area. Customer advised that the unit would not heat and the timer would not run. Tested voltage at the terminal block and found 123 V going from L1 to neutral, 123 V going from L2 to neutral, but only .532 V going from L1 to L2. Checked voltage at the plug and confirmed the same issue there. I advised the customer that his issue is with his electrical supply and to get that fixed to correct the issue. Call complete."

"Arrived on site and inspected washer issues.I free spun the tub and found the wash plate and gear case were defective and contributing directly to the malfunction.

"Arrived on site for a dryer that?s not operating. Inspected unit and work area. The customer advised that the unit shut off halfway through a cycle. Checked power to the unit and found proper voltage. Checked the fuse and could not get a good reading on the fuse. Replaced fuse and tested unit. Unit still would not power on. Found proper voltage going to the control and UI but the UI not turning on. Once I explained what was going on to the customer, the customer advised that they had the steam that was short circuiting their user interface multiple months ago. Ordering control panel and main control. The office will need to contact customer about a reschedule date due to out of stock and PSP items.; ordrng 1 W11384511 (CONSOLE ) and 1 W11388032 (CONTROL)"

"Arrived onsite for washer making clunking noise. Upon inspection of the diagnostics cycle I found the unit making a loud scratching noise in agitate, I stopped the cycle and lifted the unit to inspect the drive system. I found gearcase oil leaking down through the rotor and some sprayed on the inner walls. I replaced the gearcase and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service. I explained to the customer that there will be a coup,e of loud clicks through out the wash when the unit switches from agitate to wash. Job complete."

"Arrived on site for refrigerator not cooling properly. Upon arrival I confirmed amps to compressor was at .58, fridge temp was over 60 and freezer was at 37. Upon further inspection of the unit I found the evap coil was frosted over pretty well but it was entirely uneven and not frosted at the top as well as on the bottom. I found the evap fan had stopped running when ever the door switch was activated. After installing new evap fan and resetting power to unit, I found the evap fan immediately kicked on and the frost pattern on the coil started frost much more evenly. Informed customer to give unit a full 24 hrs to cool before adding items back in. Call complete"

Arrived on site for refrigerator that?s not cooling. Inspected unit and work area. Found internal fans running but the compressor not running. Remove compressor cover and replaced start device. Unit began running and cooling as designed. Call complete.

Arrived on site for a dishwasher that?s not finishing circles. Inspected unit and work area. Place unit in service diagnostics and found an F4 E4 (wash motor failure) and F9 E1 (diverter lost position) error codes. Ran the unit through an auto test and found the wash motor not recirculating the water. Replaced pump and motor and tested unit. Unit begin working as designed. Call complete.

Arrived onsite for washer making loud noise at the end of the cycle. I ran a full diagnostics test and could not re create any abnormal loud screeching noises. I inspected the drive system and all looks good no abnormal wear on any components I found Svc pointer (W11520474 Rev A) which suggests a control problem. I removed the belt and made sure it was attached correctly. I replaced the control via svc pointer and tested the unit. I could not re create any abnormal noises the unit is working as designed at this time and no leaks were detected during time of service. Job complete.

Arrived onsite to install previously diagnosed parts. I accessed the RC evaporator and found the drain frozen over. I cleared the drain with steamer and inspected the drain tube in the back. I found it clogged and separating from the chassis. I unclogged and re secured the drain tube with adhesive. I verified flow through the drain added some shims and reassembled the evaporator components. I replaced the deli drawer and UI with new and reassembled the unit. The unit is working as designed and no leaks were detected during time of service.

"Arrived on site. Replaced RF orifice holder, screws and harness. Tested unit and all checks good. Job complete"

Arrived on site for HAD TO SHUT OFF BREAKER TO TURN OFF UNIT AND RESET - CONTROL PANEL WOULD NOT ALLOW SELECTION >>>. Found UI not responding as designed. Removed control and installed new control. Powered oven back up. Set preheat and ran microwave. Both heating as designed. UI responding to touch as designed. Job completed.

Arrived onsite for the refrigerator ice maker and water dispenser not working. Replaced deli drawer and deli UI that was ordered and issue was not resolved. Did some further testing and found that there is no power going to the water valve. Replaced the HV control board and issue has been resolved. Water dispenser is working good. And ice maker filled with water. Complete

"Arrived on site to inspect dishwasher not working. Upon further inspection, I found the unit non-responsive. I tested voltage at the junction box and got 123V. Removed the outer door panel and console and found the console UI harness had come unplugged. Tested voltage at the control and got 123V. Plugged the UI harness in and retested and unit is operating as designed with no error codes. No water leaks observed during service, job completed."

Arrived on site to install previously diagnosed parts. I installed the new fuse and tested the unit. When a I tested the unit it popped the fuse and died again. I called techline and spoke to Robert and received SR# 7730405707. All of the HV components ohmd out good. Robert recommended using the resettable fuse to isolate the transformer and if it pops then it will be the interlocks popping the fuse. He recommended ordering HV components just in case and the interlock assemblies. Ordering all of the parts and office to reschedule.; ordrng 1 W10754299 (Capacitor) and 1 W10832024 (Magnetron Thermostat) and 1 W11256462 (HV Diode) and 1 W10850446 (Magnetron) and 1 W10836753 (Transformer) and 2 W10138793 (Fuse)s and 1 W11433683 (Lower Interlock Assembly) and 1 W11433682 (Upper Interlock Assembly)

Arrived on site for icemaker needing previously diagnosed parts due to unit not being able to cycle and allow enough water in to make ice. Upon arrival I spoke with prior technician and got the details of what they found before. Eyes in quickly went over the unit one more time just to verify the parts are accurate and I found that the water inlet valve was not allowing enough water into the filter assembly to fill the reservoir up and I also found that the filter itself had bad seals not allowing it to suction and seal properly into the filter head all right After getting customer approval and making the necessary repairs I was able to reassemble and test the unit I waited for 30 minutes after repair to verify that the evaporator tray was freezing up the water and allowing ice production to be made at this point I inform the customer will take 24 hours to fill the bin up with ice but with it having a new filter she would need to let it run and then dump the first batch of ice after the bin is full and then recommended that she use the cleaning cycle afterwords in order to help flush out any unwanted sediment within the lines. No leaks before during or after repair call complete

Arrived on site to replace compressor for refrigerator. Replaced compressor and filter drier and charged unit with refrigerant. Tested unit and found all is functioning properly at this time and no water is hooked up to unit.

"Arrived on site for sealed system repair. I gained access to the dryer and punctured it. I found a full charge in the system. I evacuated the system. I disassembled the unit. I removed the evaporator and installed a new one. I installed a new non-uv dryer, and access valve. I pulled a vacuum on the system and found it vacuum. I charged the unit with 5.75 oz of refrigerant. I reassembled the unit and tested it. The unit is working as designed. Job complete.

Arrived on site for a refrigerator that won?t seal the fresh food section. Inspected unit and work area. Attempted resale gasket and found the refrigerator door completely separated at the bottom causing the gasket not to fit properly and seal. Ordering door and office will need to contact customer about a reschedule date due to an out of stock and PSP item.; ordrng 1 13109401WQ (dor-fip wh)

Arrived on site to test unit for unit not heating. Test unit and found opened thermostat. Replaced thermostat test unit and unit test good job complete.

"Arrived onsite for unit freezing up. Unit was unthawed for diagnosis. Checked the drain, the drain was clear, checked the evaporator fan, fan checked good. Also checked the heater element, heater element had continuity. Noticed one of the wires for the heater from the wiring harness had came off. Replaced wiring harness. Tested unit. Unit tested good. No issues at this time. Job complete"